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Development Specialist jobs at BNY Mellon - 737 jobs

  • Facilitator I - Mid Level (Life Company)

    USAA 4.7company rating

    Plano, TX jobs

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Ready to make an impact? The USAA Life Company Learning & Development team is on the hunt for a Facilitator I who thrives on inspiring others and driving performance excellence. If you love blending sales savvy, exceptional service skills, and a passion for teaching and leadership, this is your chance to shine! In this role, you'll: Lead dynamic learning experiences that empower our member-contact employees to deliver world-class service and sales. Bring innovation to the classroom, using creative approaches and adult learning principles to make training stick. Collaborate with a team of trailblazers, shaping the future of learning at USAA Life Company. As a Facilitator I for Life Company, you'll facilitate and deliver training programs to attain learning objectives and meet learners' needs. Facilitate learning on a variety of subjects including complex technical acumen, customer service skills and USAA culture. Support facilitation of programs that foster employee growth. Facilitated learning can take place in person or via virtual environment. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Tampa, FL or Plano, TX. Relocation assistance is not available for this position. What you'll do: Facilitates learning discussions, learning activities, coaching, and small group interactions. Facilitates and instructs employees in multiple learning environments including classrooms, labs, and virtual capabilities. Researches learner performance problems, determines underlying causes and provides feedback to improve performance. Collaborates with peers, customers, management and Instructional Design and Development on business initiatives, development of curriculum and learning solutions. Maintains business and learning skills/acumen through skills update and professional development. Identifies needed course maintenance, makes recommendations for process improvements and completes course revisions as appropriate. Maintains accountability for performance results and learning solution effectiveness. May play role of Producer for virtual courses as a learning opportunity for courses not yet fully qualified to facilitate. May provide support, including coordinating logistics, for other Facilitators. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years facilitator/instructional experience to include business relevant training, teaching, coaching, training design, development, facilitation and/or learning deployment; or progressive operational experience with a concentration on teaching/training/coaching. Excellent written and oral communication skills. Demonstrated ability to lead and manage teams, facilitate training, and provide one-on-one coaching. Proficient knowledge of Microsoft Office Products (Excel, Word, PowerPoint). Knowledge of learning theories, adult learning principles and instructional design model. Experience with Virtual Technology and ability to deliver training remotely. Current FINRA Series 7 and/or attainment within 90 days of job entry. Current Life/Health License and/or attainment within 90 days of job entry. What sets you apart: Current FINRA Series 7. Current FINRA Series 63 and/or attainment within 90 days of job entry. Current Life/Health license. 3+ years of facilitation experience in financial services, insurance, or related industries. Sales & Service Acumen: Experience in consultative sales and delivering exceptional customer service in a regulated environment. Life Insurance & Financial Services Knowledge: Understanding of life insurance products, annuities, and related concepts to connect training to business outcomes. Facilitation Expertise: Proven ability to deliver engaging, interactive classroom and virtual sessions using adult learning principles. Technology Proficiency: Skilled in virtual training platforms (WebEx, Zoom, MS Teams) and Learning Management Systems (LMS). Coaching & Feedback Skills: Ability to assess learner performance and provide actionable feedback to improve results. Compensation range: The salary range for this position is: $69,920 - $133,620. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $69.9k-133.6k yearly Auto-Apply 2d ago
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  • Rental Specialist - Hybrid

    USAA 4.7company rating

    San Antonio, TX jobs

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Rental Specialist you will within defined guidelines and framework, serves as the point of contact for all rental issues. Monitors and reports on rental trends and recommend appropriate actions. What you'll do: Provide support and direction for rental issues to include resolving problem tickets, excessive rentals, and complaints. Monitor and report on issues regarding rejected and pending invoices, unworked rental extensions, aged invoices, and rental payments exceeding policy limits. Reviews and make appropriate authority recommendations for Extra Contractual Rental and Loss of Use scenarios in excess of the assigned adjuster authority. Contacts body shops and determines reason(s) why repairs are exceeding estimated repair time. Make appropriate recommendations on rental extensions. Identify and reports areas of opportunity to improve rental cycle time. Assis Learning and Development with new hire training on rental management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of auto claims adjusting or related insurance industry experience. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. Successful completion of a job-related assessment may be required. Ability to prioritize and multi-task, including navigating through multiple business applications Demonstrated customer service skills. What sets you apart: Familiarity with ARMS. Auto claims experience. Understanding of auto estimates to include repair times. Prior experience communicating with body shops and/or appraisers. Understanding of 1st and 3rd party coverage and limits. Compensation range: The salary range for this position is: $43,680 - $72,160. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $43.7k-72.2k yearly Auto-Apply 2d ago
  • Facilitator Lead (Life Company)

    USAA 4.7company rating

    Plano, TX jobs

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Ready to make an impact? The USAA Life Company Learning & Development team is on the hunt for a Facilitator Lead who thrives on inspiring others and driving performance excellence. If you love blending sales savvy, exceptional service skills, and a passion for teaching and leadership, this is your chance to shine! In this role, you'll: Lead dynamic learning experiences that empower our member-contact employees to deliver world-class service and sales. Bring innovation to the classroom, using creative approaches and adult learning principles to make training stick. Collaborate with a team of trailblazers, shaping the future of learning at USAA Life Company. As a Facilitator Lead for Life Company, you will facilitate and deliver training programs to attain learning objectives and meet learners' needs. Facilitate learning for the most advanced curriculums or audiences on a variety of subjects including complex technical acumen, customer service skills and USAA culture. Support facilitation of programs that foster employee growth. Facilitated learning can take place in person or via virtual environment. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the of the following location: Plano, TX. Relocation assistance is not available for this position. What you'll do: Facilitates learning discussions, learning activities, coaching, and small group interactions. Manages and instructs employees in multiple learning environments including classrooms, labs, and virtual capabilities to include the most advanced curriculums and audiences. Proactively coaches, mentors and provides development opportunities for other facilitators. Supports the planning, design, development, implementation and evaluation of complex learning programs. Diagnoses learner performance problems, determines underlying causes and provides recommendations to improve performance. Oversees performance results and learning solution effectiveness. Provides expert knowledge in the development, implementation and assessment of curriculum. Anticipates future learning requirements to support changing business needs. Leads peers, customers, management and Instructional Design and Development on business initiatives, development of curriculum and learning solutions. Maintains business and learning skills/acumen through skills update and professional development. Evaluates and improves learning programs and processes to include needed course maintenance and revisions as appropriate. Maintains accountability for performance results and learning solution effectiveness. Observes and gives feedback periodically to other instructors ensuring quality of facilitation. Provides training and qualifies facilitators to ensure they can deliver on objectives and comply with laws and regulations associated with the delivery of courses. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years facilitator/instructional experience to include business relevant training, teaching, coaching, training design, development, facilitation and/or deployment. Excellent written and oral communication skills. Demonstrated ability to lead and manage teams, facilitate training, and provide one-on-one coaching. Advanced knowledge of Microsoft Office Products (Excel, Word, PowerPoint). Knowledge of learning theories, adult learning principles and instructional design model. Lesson and curriculum planning skills with the ability to work with SMEs to identify audience's training needs, learning objectives and content gaps. Ability to apply a variety of instructional techniques such as role playing, simulations, team exercises, group discussions, videos, or lectures to real-world situations and debrief activities to arrive at learning outcomes. Comprehensive facilitation, active engagement, and presentation skills. Experience with evaluating impact of training and making adjustments to continuously improve quality of sessions. Experience with Virtual Technology and ability to deliver training remotely. Current FINRA Series 7 and/or attainment within 90 days of job entry. Current Life/Health License and/or attainment within 90 days of job entry. What sets you apart: Current FINRA Series 7. Current FINRA Series 63 and/or attainment within 90 days of job entry. Current Life/Health license. 3+ years of facilitation experience in financial services, insurance, or related industries. Sales & Service Acumen: Experience in consultative sales and delivering exceptional customer service in a regulated environment. Life Insurance & Financial Services Knowledge: Understanding of life insurance products, annuities, and related concepts to connect training to business outcomes. Facilitation Expertise: Proven ability to deliver engaging, interactive classroom and virtual sessions using adult learning principles. Technology Proficiency: Skilled in virtual training platforms (WebEx, Zoom, MS Teams) and Learning Management Systems (LMS). Coaching & Feedback Skills: Ability to assess learner performance and provide actionable feedback to improve results. Compensation range: The salary range for this position is: $121,130 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $47k-60k yearly est. Auto-Apply 2d ago
  • Learning & Development Specialist

    F&M Trust 3.2company rating

    Chambersburg, PA jobs

    About the Role: F&M Trust is excited to announce a new opportunity within our Human Resources department. We are seeking a Learning and Development Specialist to support the growth and development of our employees through engaging and impactful learning experiences. This individual will coordinate and assist in the delivery of training programs, manage learning platforms, support onboarding, and contribute to development initiatives such as DiSC and leadership programs. The successful candidate will be passionate about helping others learn and grow, highly organized, and committed to delivering exceptional service. This position will be based in our Corporate Headquarters in Chambersburg, PA. Minimum Qualifications: A high school diploma or equivalent is required. Bachelor's degree in Human Resources, Education, Business, or a related field (or equivalent combination of education and experience) is preferred. Prior experience in training coordination, facilitation, instructional support, or administrative functions within a learning or HR environment. Strong organizational, time management, and coordination skills with high attention to detail. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite and experience with LMS/LXP platforms. Ability to learn new technologies and adapt to change effectively. Professional, approachable, and service-oriented demeanor. Valid driver's license. Key Responsibilities: Facilitate Intro to Retail Services Training and supports facilitation of trainings as assigned. Coordinate training logistics, scheduling, and communication. Administer compliance training and track completion within LMS/LXP. Assist in developing and maintaining learning materials and digital content. Collect and summarize training evaluation data for continuous improvement. Support development programs such as DiSC, Top Talent, and Leadership Development. Act as a first point of contact for employee training inquiries. Participate in departmental initiatives and provide administrative support as needed. If this opportunity excites you and you're ready to help shape the learning culture at F&M Trust, we encourage you to complete an employment application. We'll be in contact with the most qualified applicants who meet our hiring criteria in the upcoming weeks to begin interviews. Comparable Job Titles: Other companies may refer to this role as Training Coordinator, Learning Specialist, Talent Development Coordinator, Instructional Support Specialist, or Organizational Development Assistant. F&M Trust is an Equal Opportunity Employer - Disability/Vet
    $60k-91k yearly est. 32d ago
  • Learning & Development Specialist

    F&M Trust 3.2company rating

    Chambersburg, PA jobs

    Job Description About the Role: F&M Trust is excited to announce a new opportunity within our Human Resources department. We are seeking a Learning and Development Specialist to support the growth and development of our employees through engaging and impactful learning experiences. This individual will coordinate and assist in the delivery of training programs, manage learning platforms, support onboarding, and contribute to development initiatives such as DiSC and leadership programs. The successful candidate will be passionate about helping others learn and grow, highly organized, and committed to delivering exceptional service. This position will be based in our Corporate Headquarters in Chambersburg, PA. Minimum Qualifications: A high school diploma or equivalent is required. Bachelor's degree in Human Resources, Education, Business, or a related field (or equivalent combination of education and experience) is preferred. Prior experience in training coordination, facilitation, instructional support, or administrative functions within a learning or HR environment. Strong organizational, time management, and coordination skills with high attention to detail. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite and experience with LMS/LXP platforms. Ability to learn new technologies and adapt to change effectively. Professional, approachable, and service-oriented demeanor. Valid driver's license. Key Responsibilities: Facilitate Intro to Retail Services Training and supports facilitation of trainings as assigned. Coordinate training logistics, scheduling, and communication. Administer compliance training and track completion within LMS/LXP. Assist in developing and maintaining learning materials and digital content. Collect and summarize training evaluation data for continuous improvement. Support development programs such as DiSC, Top Talent, and Leadership Development. Act as a first point of contact for employee training inquiries. Participate in departmental initiatives and provide administrative support as needed. If this opportunity excites you and you're ready to help shape the learning culture at F&M Trust, we encourage you to complete an employment application. We'll be in contact with the most qualified applicants who meet our hiring criteria in the upcoming weeks to begin interviews. Comparable Job Titles: Other companies may refer to this role as Training Coordinator, Learning Specialist, Talent Development Coordinator, Instructional Support Specialist, or Organizational Development Assistant. F&M Trust is an Equal Opportunity Employer - Disability/Vet Job Posted by ApplicantPro
    $60k-91k yearly est. 3d ago
  • Hybrid Learning & Development Specialist- Hendersonville, TN

    Firefighters First Federal Credit Union 3.9company rating

    Hendersonville, TN jobs

    This is a Hybrid position, must live in the Nashville/Hendersonville area. Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation's largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community. Currently, we have an immediate opening for a hybrid Learning & Development Specialist to join our team at the Hendersonville Office! The Learning and Development Specialist will work a hybrid schedule reporting to the Hendersonville office. The L&D Specialist is responsible for designing, developing, and delivering engaging training programs and content that supports the Credit Union's strategic goals. This role focuses on creating interactive learning materials, including e-learning modules, instructor-led training, job aids, and other educational resources. The Specialist will collaborate with subject matter experts (SMEs) and leadership to ensure training content is accurate, up-to-date, and aligned with organizational objectives. Primary Responsibilities: Design and Develop Training Content: Creating engaging learning materials, including e-learning modules, instructor-led training, videos, job aids, and other materials using instructional design best practices. Continuously Update and Enhance Training Materials: Regularly review, update, and enhance training content to reflect changes in policies, procedures, regulatory requirements, and industry best practices, ensuring content remains accurate and relevant to support the safety and soundness of the organization while equipping employees with tools and resources to be successful. Learning Management System (LMS) Administration: Uploading, maintaining, and optimizing training content in the LMS, ensuring an intuitive user experience, accurate tracking of employee progress, and troubleshooting technical issues. Collaborate with Stakeholders: Partnering with department leaders and other stakeholders to identify training needs, gather accurate content, and develop customized training solutions that supports key organization initiatives. Facilitate Training Sessions: Delivering virtual and in-person training sessions that focuses on curriculum such as leadership development, compliance, technical skills, professional skills, and upskilling in anticipation of changes that will transform the workforce (e.g. emerging technology like AI) while using interactive techniques to enhance learner engagement and knowledge retention. Evaluate Training Effectiveness: Using assessments, surveys, and feedback mechanisms to measure training impact, analyze results, and continuously improve content and delivery. Stay Current with Learning Trends: Continuously research and apply the latest instructional design techniques, e-learning technologies, and best practices to enhance training offerings. Basic Qualifications: Education: Bachelor's degree Experience facilitating in-person and virtual training sessions. Experience working with web development tools, authoring tools, e-learning technologies, and the Adobe Suite. Experience working with Articulate. Experience creating training programs and content. All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements. Travel: Travel up to 20% of the time to visit regional offices, engage with remote employees, attend meetings, conferences, training, and other work-related events. Benefits: We offer exceptional benefits to our employees, including: Competitive salary with a pay for performance bonus Fully paid Medical, Dental, and Vision benefits package for employees. Fully paid Life insurance, AD&D, short and long-term disability coverage 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4% Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program Pet Insurance 4 weeks of PTO annually including 2 ½ days of float time. 9 paid holidays plus 2 half days Join our team and make a meaningful impact on the lives of firefighters and their families. We value your skills, expertise, and commitment to serving the community. Apply today to become a part of our mission to strengthen our Fire Family and create a brighter financial future for our members. Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ***********************.
    $36k-60k yearly est. Auto-Apply 60d+ ago
  • Learning and Development Specialist

    American Student Assistance 4.7company rating

    Boston, MA jobs

    THE ROLE: Learning and Development Specialist American Student Assistance (ASA) is national nonprofit that is changing the way kids learn about careers and prepare for their futures through access to career-readiness information and experiences. ASA fulfills its mission through free digital-first direct experiences, philanthropy, advocacy, thought leadership, groundbreaking research, and impact investing. We believe that exploring career possibilities, as early as middle school, and providing access to education-to-career pathways aligned with one's passions and goals will result in greater confidence and long-term success for all students. We are looking for a Learning and Development Specialist. This role will play a pivotal role in advancing ASA's mission by equipping employees with the tools, knowledge, and confidence to thrive. In this highly collaborative role, you'll assess learning needs, design engaging programs, and help drive a culture of continuous growth and professional development across the organization. You'll have the opportunity to shape ASA's learning strategy - from onboarding and leadership development to DEI learning and technical skill-building - ensuring every team member has the opportunity to learn, grow, and lead. What You'll Do: * Learning Strategy & Needs Assessment * Partner with the VP, People & Culture to develop and execute ASA's learning and development strategy. * Conduct organizational needs assessments to identify skill gaps and learning priorities aligned with business goals. * Create an annual learning roadmap that supports talent development, engagement, and retention. * Stay informed on industry trends and best practices in workplace learning and organizational development. * Program Design & Implementation * Design and deliver high-impact learning programs that span the employee lifecycle - including leadership development, onboarding, DEI learning, and upskilling initiatives. * Develop blended learning solutions using instructor-led, virtual, and self-paced modalities. * Manage ASA's Learning Management System (LMS), ensuring effective content management and reporting. * Collaborate with internal subject matter experts and external vendors to deliver high-quality learning content. * Curate external learning resources (LinkedIn Learning, webinars, conferences) to enhance internal programs. * Facilitation & Employee Engagement * Create engaging training materials, job aids, and performance support tools grounded in adult learning principles. * Facilitate live and virtual workshops, lunch-and-learns, and team development sessions. * Coach and support managers in conducting effective performance and career development conversations. * Champion a culture of learning by promoting available resources and encouraging continuous skill growth. * Measurement & Continuous Improvement * Define success metrics and dashboards to measure program effectiveness and impact. * Analyze learner feedback and performance data to refine programs and demonstrate ROI. * Present insights and recommendations to the VP, People & Culture and senior leadership. * Organizational Development Support * Support initiatives related to career pathing, competency modeling, and succession planning. * Develop tools and resources to strengthen performance management processes. * Contribute to ASA's commitment to learning, inclusion, and engagement through communication and collaboration initiatives. About You: * 8-10 years of experience in learning and development, instructional design, or organizational effectiveness. * Demonstrated success designing and facilitating learning programs for hybrid or remote workforces. * Proficient with Learning Management Systems and digital learning tools (Articulate, Rise, Canva, LinkedIn Learning, etc.). * Strong communication, facilitation, and interpersonal skills. * Highly organized and able to manage multiple projects in a dynamic environment. * Deep understanding of adult learning principles, instructional design, and behavior change strategies. * Collaborative and mission-driven, with a passion for supporting others' growth. Preferred: * Professional certification (ATD CPLP, CPTD, SHRM-CP, or PHR). * Experience in nonprofit, education, or mission-driven organizations. * Familiarity with leadership development frameworks and performance coaching. Salary Range: $115,000 - $157,000 American Student Assistance is committed to fair and transparent pay. In determining compensation, we consider a variety of job-related factors, including prior experience, certifications and licenses, skills and expertise, geographic location, and internal equity. We take a total compensation approach, meaning we look beyond salary alone to support, reward, and recognize the whole individual. Depending on role eligibility, your offer may also include a bonus, 403(b) retirement plan participation, generous paid time off, and comprehensive health and life insurance benefits. As a result, final offer amounts may vary from the salary range listed in the job posting. Join our mission-driven organization to enjoy these perks and benefits as well as investment in your growth, contributions, and future. Why ASA? ASA offers a wide range of perks and benefits to Team Members, including comprehensive medical, dental, and vision healthcare plans, a retirement plan (plus match), weekly lunches, commuter benefits, and tuition reimbursement. We also heavily prioritize a healthy work/life balance, which is why we offer all full-time Team Members generous PTO options, Summer Fridays (every Friday off between Memorial Day and Labor Day), and a company holiday break between December 25th and January 1st. ASA works in a Hybrid schedule (2) two days a week in our Boston HQ. We prioritize strategic thinkers, collaborators, and work/life pros who are looking to help make a difference in kid's education and career goals. #LI-Hybrid
    $115k-157k yearly 60d+ ago
  • Learning and Development Specialist

    Ameriprise Financial 4.5company rating

    Boston, MA jobs

    Ameriprise Financial has an exciting opportunity for a Learning and Development Specialist to join our global team. In this role, you will support enterprise learning and development programs, ensuring they run smoothly and provide a positive experience for participants. Key responsibilities include coordinating schedules, managing communications, and assisting with facilitation. You'll collaborate closely with instructional designers, program leads, and other stakeholders to deliver learning initiatives that align with organizational priorities. If you are passionate about fostering a culture of continuous learning, helping employees build critical skills, and contributing to organizational growth and success, this role could be a great fit for you! Key Responsibilities * Program Delivery: Own the end-to-end delivery of workforce development programs and targeted development initiatives. This includes coordinating program logistics such as scheduling, participant registration, and deployment of training materials. The role is responsible for maintaining and updating the enterprise learning calendar for all workforce development activities and facilitating live and virtual learning sessions, as well as supporting social learning cohorts. * Collaboration and Stakeholder Engagement: Partner closely with instructional designers and program leads to ensure alignment of content and delivery. Prepare and distributes program communications, marketing collateral, and stakeholder updates, and actively participates in team meetings, project huddles, and development planning sessions to ensure seamless execution and collaboration. * Continuous Improvement: Gathers learner feedback and monitors program effectiveness to identify opportunities for improvement. Based on insights and data, the role recommends enhancements to improve learner experience and program outcomes, ensuring that offerings remain relevant and impactful. * Communications and Branding: Support marketing and branding of enterprise learning programs through internal channels and help drive learner engagement and adoption of enterprise learning solutions. This includes creating compelling messaging and leveraging communication strategies to promote participation and awareness. Required Qualifications * Bachelor's degree or equivalent years' of relevant experience * 3-5 years' of experience * Experience facilitating live and virtual learning sessions. * Knowledge of adult learning principles and workforce development practices. * Experience supporting enterprise-level learning initiatives. * Strong project management skills, including organization, attention to detail, understanding priorities, and communicating up/down stream. * Proven ability to work well with business partners and determine resources required to meet business line program objectives. * Excellent written and verbal communication skills. * Overall technical/system proficiency in Microsoft Office 365, SharePoint, and Copilot Preferred Qualifications * Experience in key systems (e.g. Cornerstone, Workday, LinkedIn Learning, etc.). About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $71,300 - $98,100 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Human Capital Line of Business HR Human Resources
    $71.3k-98.1k yearly Auto-Apply 16d ago
  • Learning and Development Specialist

    Ameriprise Financial 4.5company rating

    New York, NY jobs

    Ameriprise Financial has an exciting opportunity for a Learning and Development Specialist to join our global team. In this role, you will support enterprise learning and development programs, ensuring they run smoothly and provide a positive experience for participants. Key responsibilities include coordinating schedules, managing communications, and assisting with facilitation. You'll collaborate closely with instructional designers, program leads, and other stakeholders to deliver learning initiatives that align with organizational priorities. If you are passionate about fostering a culture of continuous learning, helping employees build critical skills, and contributing to organizational growth and success, this role could be a great fit for you! Key Responsibilities * Program Delivery: Own the end-to-end delivery of workforce development programs and targeted development initiatives. This includes coordinating program logistics such as scheduling, participant registration, and deployment of training materials. The role is responsible for maintaining and updating the enterprise learning calendar for all workforce development activities and facilitating live and virtual learning sessions, as well as supporting social learning cohorts. * Collaboration and Stakeholder Engagement: Partner closely with instructional designers and program leads to ensure alignment of content and delivery. Prepare and distributes program communications, marketing collateral, and stakeholder updates, and actively participates in team meetings, project huddles, and development planning sessions to ensure seamless execution and collaboration. * Continuous Improvement: Gathers learner feedback and monitors program effectiveness to identify opportunities for improvement. Based on insights and data, the role recommends enhancements to improve learner experience and program outcomes, ensuring that offerings remain relevant and impactful. * Communications and Branding: Support marketing and branding of enterprise learning programs through internal channels and help drive learner engagement and adoption of enterprise learning solutions. This includes creating compelling messaging and leveraging communication strategies to promote participation and awareness. Required Qualifications * Bachelor's degree or equivalent years' of relevant experience * 3-5 years' of experience * Experience facilitating live and virtual learning sessions. * Knowledge of adult learning principles and workforce development practices. * Experience supporting enterprise-level learning initiatives. * Strong project management skills, including organization, attention to detail, understanding priorities, and communicating up/down stream. * Proven ability to work well with business partners and determine resources required to meet business line program objectives. * Excellent written and verbal communication skills. * Overall technical/system proficiency in Microsoft Office 365, SharePoint, and Copilot Preferred Qualifications * Experience in key systems (e.g. Cornerstone, Workday, LinkedIn Learning, etc.). About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $71,300 - $98,100 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Human Capital Line of Business HR Human Resources
    $71.3k-98.1k yearly Auto-Apply 16d ago
  • Learning & Development Specialist

    Farm Credit Services of America 4.7company rating

    Chambersburg, PA jobs

    Are you looking for a new opportunity to design impactful learning programs, drive organizational development, and shape the future of employee growth? Horizon Farm Credit is recruiting for a Learning & Development Specialist to join our Learning & Development team. This position reports to the Director of Learning & Development and may work in the Mechanicsburg, PA, Chambersburg, PA or Westminster, MD office location. This position is eligible for a hybrid work schedule after six months of successful employment. Our ideal candidate is a strategic thinker with expertise in instructional design, adult learning principles, and advanced learning technologies. In this role, you will lead the design and delivery of high-impact learning programs, develop frameworks and standards for the L&D function, and partner with business leaders to align learning solutions with organizational priorities. You will also manage enterprise learning initiatives, facilitate training events, and evaluate program effectiveness to ensure measurable performance impact. Areas of Responsibility Include: Serve as the lead designer for complex, high-impact learning programs, including leadership development and organizational initiatives. Develop learning strategies, frameworks, standards, and templates for scalable programs. Conduct needs assessments and align learning solutions with business priorities. Design evaluation frameworks to measure learning effectiveness and ROI. Serve as the primary point of contact and lead designer for one or more complex, high impact learning programs, including leadership development, organizational development initiatives, and programs aligned to business priorities. Leverage advanced learning technologies (LMS, authoring tools, virtual platforms) to create engaging experiences. Facilitate training events and support employee experience initiatives. Partner with external vendors to design and deliver supplemental learning programs and conferences that align with organizational priorities and drive employee development. Work closely with the Director to manage the learning budget, providing analysis of program costs, identifying efficiencies, and supporting financial decision-making. Lead enterprise learning initiatives that enhance capability development across the organization. Education & Experience Bachelor's degree or equivalent experience in Learning & Development, Training, or Organizational Development. Generally, 5-7 years of experience in learning and development, instructional design, or related discipline. Certifications such as CPTD, APTD, CPLP, or CPTM are preferred. Preferred Skills Strong knowledge of adult learning theory and instructional design methodologies. Advanced proficiency with LMS administration, e-learning authoring tools (Articulate 360, Rise, Captivate), and virtual training platforms. Experience developing evaluation strategies using models like Kirkpatrick or Phillips ROI. Strong attention to detail with the ability to produce high-quality, learner-centric solutions. Excellent communication and collaboration skills. Ability to lead cross-functional projects and manage multiple priorities. Adaptable and flexible in a changing work environment. Ability to travel to branch offices and other facilities as needed. Regular, predictable, and reliable attendance required. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities. What can we offer you? We offer competitive compensation and benefits packages for full-time employees including: Medical insurance with dental and vision care options 401(k) with significant employer matching Paid time off, holidays, and volunteer time to support work/life balance Tuition reimbursement and training opportunities Student loan reimbursement Leadership and career development opportunities Paid maternity and bonding leave Paid short-term disability Salary Range: $68,000 - $84,000, depending on previous experience. Equal Opportunity Employer including veterans and individuals with disabilities.
    $68k-84k yearly Auto-Apply 26d ago
  • Learning & Development Specialist

    Atl Hawks 4.2company rating

    Atlanta, GA jobs

    Who are we: A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do. Who are you: An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you. Job Summary: The Learning and Development (L&D) Specialist will play a key role in designing and delivering innovative learning programs that elevate team member capabilities, drive performance, and strengthen organizational effectiveness. This role also oversees essential operational components of the learning ecosystem-ensuring seamless coordination, tracking, and execution of programs. As a champion of continuous growth, the L&D Specialist will help foster a dynamic learning culture across the Atlanta Hawks and State Farm Arena organization. Key Responsibilities: Training Needs Assessment: Conduct needs assessments to identify skill gaps, performance issues, and developmental opportunities. Collaborate with management to understand team and departmental goals and develop appropriate learning solutions. Training Program Design & Delivery: Design and develop training programs, including workshops, online courses, and blended learning options. Facilitate training sessions, workshops, and seminars, both in-person and virtually. Ensure training materials are up-to-date, relevant, and engaging. Employee Development: Support career development by providing guidance on skill-building and professional growth. Offer leadership development opportunities and help identify high-potential employees for further training. Evaluation & Feedback: Evaluate the effectiveness of training programs through feedback surveys, performance assessments, and other metrics. Make improvements to programs based on participant feedback and business needs. Learning Management Systems (LMS): Manage and update the Learning Management System (LMS) to track employee progress and performance. Maintain records of all completed training and certifications. Collaboration & Support: Collaborate with HR, managers, and department heads to ensure training programs align with business objectives. Provide support to employees and leaders on the best practices for development. Ensure training programs adhere to legal and regulatory standards. Stay up-to-date with industry trends and best practices in learning and development. Requirements: Experience: 5+ years of experience in a learning and development role or related field. Experience in creating and delivering training programs is preferred. Strong communication and presentation skills. Proficiency in Learning Management Systems (LMS) and e-learning software (e.g., Articulate, Cornerstone, etc.). Ability to analyze data and use metrics to improve training effectiveness. Project management skills to handle multiple training initiatives simultaneously. Preferred Qualifications: Bachelor's degree in Human Resources, Education, Business, or a related field. Working Conditions: Environment: Office setting, with occasional travel for meetings or events. Hours: Full-time, typically Monday to Friday, with flexibility to work outside regular hours as needed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. If this opportunity looks exciting to you, please complete the application process. Go Hawks!
    $63k-92k yearly est. Auto-Apply 23d ago
  • Learning and Development Specialist

    Rockland Federal Credit Union 3.8company rating

    Canton, MA jobs

    The Learning & Development Specialist develops and facilitates high-quality training content that equips credit union employees with the knowledge, skills, and behaviors necessary to ensure a performance excellence culture. This role blends clear, engaging writing with adult-learning principles to design and deliver training that is accurate, accessible, and aligned with credit union culture and brand standards. Key Responsibilities Instructional Design * Develop end-to-end learning solutions including eLearning modules, instructor-led training (ILT), virtual instructor-led training (vILT), job aids, quick reference guides, microlearning, and interactive scenarios. * Apply adult learning theory, instructional design models (ADDIE, SAM), and accessibility best practices to all training materials. * Build eLearning using tools such as Articulate Storyline/Rise, Adobe Captivate, or similar platforms. * Use design tools (Canva, Adobe, Figma, or similar) to create visuals that support learning. * Utilize the LMS (Cornerstone, Docebo, Absorb, or similar) to structure courses, schedule sessions, track completions, and monitor analytics. Training Facilitation * Facilitate engaging ILT and vILT sessions for new hires, systems training, compliance, member experience, operations, and other organizational training needs. * Adapt facilitation style to accommodate diverse learning styles and experience levels. * Lead discussions, demonstrations, hands-on practice, role plays, and scenario-based activities to reinforce learning. * Evaluate learner progress and partner with leaders to support post-training development or remediation as needed. Writing & Content Development * Write clear, engaging, and accurate content that simplifies complex credit union products, systems, policies, and procedures. * Ensure all instructional content supports compliance requirements (e.g., Bank Secrecy Act, Reg CC, Reg E, lending regulations) and aligns with organizational tone and brand. * Partner with SMEs, trainers, and operational leaders to gather content and validate accuracy. * Manage multiple projects simultaneously, meeting deadlines while maintaining high quality. * Maintain version control and documentation for regulatory and audit readiness. Qualifications * 3+ years of instructional design, content development, or training facilitation experience. * Proven experience developing and/or facilitating training for complex or regulated environments (financial services preferred). * Proficiency with eLearning authoring tools and visual design software. * Knowledge of adult learning theory and instructional design best practices. * Bachelor's degree in Instructional Design, Communications, Education, Organizational Development, or related field; or equivalent experience, preferred. * Ability to create simple animations, infographics, or multimedia assets. * Knowledge of SCORM/AICC standards and LMS architecture. Benefits: RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits, a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends. In alignment with our commitment to pay transparency, we're pleased to share that the base salary range for this position is $74,500 - $93,500, excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role. We also offer a comprehensive compensation and benefits package designed to support your overall well-being and success. Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $74.5k-93.5k yearly 7d ago
  • Learning and Development Specialist

    Rockland Federal Credit 3.8company rating

    Canton, MA jobs

    Job Description The Learning & Development Specialist develops and facilitates high-quality training content that equips credit union employees with the knowledge, skills, and behaviors necessary to ensure a performance excellence culture. This role blends clear, engaging writing with adult-learning principles to design and deliver training that is accurate, accessible, and aligned with credit union culture and brand standards. Key Responsibilities Instructional Design Develop end-to-end learning solutions including eLearning modules, instructor-led training (ILT), virtual instructor-led training (vILT), job aids, quick reference guides, microlearning, and interactive scenarios. Apply adult learning theory, instructional design models (ADDIE, SAM), and accessibility best practices to all training materials. Build eLearning using tools such as Articulate Storyline/Rise, Adobe Captivate, or similar platforms. Use design tools (Canva, Adobe, Figma, or similar) to create visuals that support learning. Utilize the LMS (Cornerstone, Docebo, Absorb, or similar) to structure courses, schedule sessions, track completions, and monitor analytics. Training Facilitation Facilitate engaging ILT and vILT sessions for new hires, systems training, compliance, member experience, operations, and other organizational training needs. Adapt facilitation style to accommodate diverse learning styles and experience levels. Lead discussions, demonstrations, hands-on practice, role plays, and scenario-based activities to reinforce learning. Evaluate learner progress and partner with leaders to support post-training development or remediation as needed. Writing & Content Development Write clear, engaging, and accurate content that simplifies complex credit union products, systems, policies, and procedures. Ensure all instructional content supports compliance requirements (e.g., Bank Secrecy Act, Reg CC, Reg E, lending regulations) and aligns with organizational tone and brand. Partner with SMEs, trainers, and operational leaders to gather content and validate accuracy. Manage multiple projects simultaneously, meeting deadlines while maintaining high quality. Maintain version control and documentation for regulatory and audit readiness. Qualifications 3+ years of instructional design, content development, or training facilitation experience. Proven experience developing and/or facilitating training for complex or regulated environments (financial services preferred). Proficiency with eLearning authoring tools and visual design software. Knowledge of adult learning theory and instructional design best practices. Bachelor's degree in Instructional Design, Communications, Education, Organizational Development, or related field; or equivalent experience, preferred. Ability to create simple animations, infographics, or multimedia assets. Knowledge of SCORM/AICC standards and LMS architecture. Benefits: RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits, a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends. In alignment with our commitment to pay transparency, we're pleased to share that the base salary range for this position is $74,500 - $93,500, excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role. We also offer a comprehensive compensation and benefits package designed to support your overall well-being and success. Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $74.5k-93.5k yearly 8d ago
  • Learning & Development Specialist

    Associated Credit Union 3.8company rating

    Peachtree City, GA jobs

    Department: Learning & Development Department Reports to: Learning & Development Supervisor Skill Levels: N/A The primary purpose of this position is to assist Associated Credit Union in living out its Mission: To offer members financial products that fulfill their needs, service that exceeds their expectations, and relationships that inspire their trust. At Associated Credit Union, we help our team members provide service excellence to all members. In order to do this, our Learning & Development Department team creates simple, relevant, and effective learning experiences for our ACU team members. The Learning & Development Specialist will help design, develop, and implement cutting-edge training programs that build competence and confidence in our team members. Essential Functions & Core Duties Assist with the implementation of the annual Learning & Development strategic plan. Presents training programs by identifying learning objectives, selecting instructional methodology implementation based on research and experience. Design course content, including training manuals, job aids, PowerPoint presentations, and/or supplemental training materials to support strategic goals. Assist with the scheduling and logistics for training programs. Assist with the support of the utilization of onsite training rooms, equipment, and special needs related to the training of ACU employees. Assist with the quality assurance of the Show & Share Portal and ACU's Intranet so that training sessions, tutorials, and procedures are available and timely. Assist with the vetting of new learning and development software. Responsible for assisting the staff with questions related to the credit union systems, procedures, and policies. Assist with the maintenance of the ACU Business Continuity Plan and Emergency Management Plan. Assist with the reporting, tracking, and completion of eLearning modules. Participates with the training team in conducting all new employee training classes, new products, policies, and procedures for employees as assigned. Maintain internal and external training records and files for each employee and the tracking of employee participation throughout the year for various regulatory and security training. Maintain knowledge of instructional technologies by attending workshops; reviewing professional publications; establishing personal networks. Other Duties & Responsibilities 40% -- Design and develop learning solution, including eLearning, instructor-led training, distance learning, blended learning, etc. 20% -- Collaborate with Learning & Development managers, peers, and subject matter experts throughout key training initiatives and projects. 10% -- Work with standard development tools and software (Articulate Storyline, ProProfs, Poll Everywhere etc.) 10% -- Work on creative and innovative ways to develop associates. 10% -- Assist with coaching staff on public speaking techniques and/or the onboarding of new Learning and Development Specialists. 10% -- Effectively manage individual and group projects. Qualifications Education: An Associate's Degree in Business Administration, Education, Instructional Design, Learning & Organizational Development, or equivalent. A Bachelor's Degree in one of the aforementioned areas is a plus. Experience: One (1) to three (3) years of relevant work experience in education or learning field, or similar work experience. Core Competencies: Proficient knowledge of adult learning theories and training methodologies. Familiarity with distance learning techniques using WebEx Training and WebEx Meetings. Excellent interpersonal and written communication skills. Intermediate ability to communicate professionally, provide proper context, and tailor messaging to a variety of audiences. Proficiency with LMS authoring tools such as Storyline, ProProfs, and BAI Online. Ability to work independently. Ability to be detail-oriented in the development of content. Basic knowledge of project management principles. Strong commitment to employee development and retention. Proficiency with software including MS Outlook, Word, PowerPoint and Excel. High energy for a fast-paced environment and meet tight deadlines. Physical Requirements: 50% of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. 50% of the time is spent standing facilitating instructor led training where there is frequent opportunity to move about. On occasion there may be a need to move or lift light articles. Willingness to work flexible schedules to accommodate training class requirements. Performance Metrics Performance Metrics for the Learning and Development team are established through the annual Performance Evaluation. Key factors include Communication, Training Performance, Technology, Attendance and Grooming. Key goals will be determined based on the established annual Learning and Development strategic plan. Goals include Professional Development. The Professional Development goal will be established as a joint effort between the Learning and Development Management team and the annual self-evaluation form.
    $42k-52k yearly est. Auto-Apply 60d+ ago
  • Learning & Development Specialist

    Farm Credit Services of America 4.7company rating

    Mechanicsburg, PA jobs

    Are you looking for a new opportunity to design impactful learning programs, drive organizational development, and shape the future of employee growth? Horizon Farm Credit is recruiting for a Learning & Development Specialist to join our Learning & Development team. This position reports to the Director of Learning & Development and may work in the Mechanicsburg, PA, Chambersburg, PA or Westminster, MD office location. This position is eligible for a hybrid work schedule after six months of successful employment. Our ideal candidate is a strategic thinker with expertise in instructional design, adult learning principles, and advanced learning technologies. In this role, you will lead the design and delivery of high-impact learning programs, develop frameworks and standards for the L&D function, and partner with business leaders to align learning solutions with organizational priorities. You will also manage enterprise learning initiatives, facilitate training events, and evaluate program effectiveness to ensure measurable performance impact. Areas of Responsibility Include: Serve as the lead designer for complex, high-impact learning programs, including leadership development and organizational initiatives. Develop learning strategies, frameworks, standards, and templates for scalable programs. Conduct needs assessments and align learning solutions with business priorities. Design evaluation frameworks to measure learning effectiveness and ROI. Serve as the primary point of contact and lead designer for one or more complex, high impact learning programs, including leadership development, organizational development initiatives, and programs aligned to business priorities. Leverage advanced learning technologies (LMS, authoring tools, virtual platforms) to create engaging experiences. Facilitate training events and support employee experience initiatives. Partner with external vendors to design and deliver supplemental learning programs and conferences that align with organizational priorities and drive employee development. Work closely with the Director to manage the learning budget, providing analysis of program costs, identifying efficiencies, and supporting financial decision-making. Lead enterprise learning initiatives that enhance capability development across the organization. Education & Experience Bachelor's degree or equivalent experience in Learning & Development, Training, or Organizational Development. Generally, 5-7 years of experience in learning and development, instructional design, or related discipline. Certifications such as CPTD, APTD, CPLP, or CPTM are preferred. Preferred Skills Strong knowledge of adult learning theory and instructional design methodologies. Advanced proficiency with LMS administration, e-learning authoring tools (Articulate 360, Rise, Captivate), and virtual training platforms. Experience developing evaluation strategies using models like Kirkpatrick or Phillips ROI. Strong attention to detail with the ability to produce high-quality, learner-centric solutions. Excellent communication and collaboration skills. Ability to lead cross-functional projects and manage multiple priorities. Adaptable and flexible in a changing work environment. Ability to travel to branch offices and other facilities as needed. Regular, predictable, and reliable attendance required. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities. What can we offer you? We offer competitive compensation and benefits packages for full-time employees including: Medical insurance with dental and vision care options 401(k) with significant employer matching Paid time off, holidays, and volunteer time to support work/life balance Tuition reimbursement and training opportunities Student loan reimbursement Leadership and career development opportunities Paid maternity and bonding leave Paid short-term disability Salary Range: $68,000 - $84,000, depending on previous experience. Equal Opportunity Employer including veterans and individuals with disabilities.
    $68k-84k yearly Auto-Apply 26d ago
  • Training and Development Specialist

    Goodleap 4.6company rating

    Roseville, CA jobs

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Training and Development Specialist at GoodLeap is responsible for creating and delivering effective training programs that ensure employees are set up for success from day one. This role isprimarily focused on new hire onboarding, targeted remediation training, and supports changemanagement initiatives within the organization. Working closely with the Senior Training and Development Manager and departmental leaders, the Training and Development Specialist designsscalable and sustainable learning solutions that address performance gaps, promote employeereadiness, and support smooth transitions during process or system changes. Operating bothindependently and in collaboration with cross-functional teams, this individual plays a critical role inhelping employees build confidence and competence within their roles at GoodLeap.Essential Job Duties and Responsibilities: Onboarding Training Plan and deliver training that prepares new hires to succeed, using in person, virtual, and recorded formats. Evaluate new hire performance and provide feedback to the hiring manager Continuously improve training based on feedback, performance trends, and business changes. Adapt training for diverse employee groups and learning styles. Change Management Training Provide timely, relevant training for system, policy and procedure changes. Collaborate with cross-functional teams to align training with business goals. Remediation & Performance Support Identify skill gaps and deliver targeted training to improve performance. Content Development & Facilitation Design and update training materials using instructional best practices. Partner with subject matter experts, Compliance, and Legal to ensure content accuracy. Present training in a clear, engaging, and professional manner. Program Management & Reporting Manage multiple training projects simultaneously. Track participation, assess effectiveness, and report outcomes. Perform other duties as assigned. Required Skills, Knowledge and Abilities: 2+ years of experience in Learning & Development, or Talent Development Experience designing, planning, and implementing learning programs, including new hire onboarding programs Understanding of adult learning theory Succinct and professional communication skills, both written and verbal Strong public speaking and facilitation skills Ability to quickly build rapport and collaborate effectively with all stakeholders in the business Incredibly strong organization, follow-through, time and knowledge management skills Excel in a collaborative environment and take ownership of projects Ability to multitask and prioritize workload based on immediate and future needs. Compensation: $75,000 - $100,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
    $75k-100k yearly Auto-Apply 15d ago
  • Training and Development Specialist

    Goodleap 4.6company rating

    Roseville, CA jobs

    GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Training and Development Specialist at GoodLeap is responsible for creating and delivering effective training programs that ensure employees are set up for success from day one. This role is primarily focused on new hire onboarding, targeted remediation training, and supports change management initiatives within the organization. Working closely with the Senior Training and Development Manager and departmental leaders, the Training and Development Specialist designs scalable and sustainable learning solutions that address performance gaps, promote employee readiness, and support smooth transitions during process or system changes. Operating both independently and in collaboration with cross-functional teams, this individual plays a critical role in helping employees build confidence and competence within their roles at GoodLeap. Essential Job Duties and Responsibilities: * Onboarding Training * Plan and deliver training that prepares new hires to succeed, using in person, virtual, and recorded formats. * Evaluate new hire performance and provide feedback to the hiring manager * Continuously improve training based on feedback, performance trends, and business changes. * Adapt training for diverse employee groups and learning styles. * Change Management Training * Provide timely, relevant training for system, policy and procedure changes. * Collaborate with cross-functional teams to align training with business goals. * Remediation & Performance Support * Identify skill gaps and deliver targeted training to improve performance. * Content Development & Facilitation * Design and update training materials using instructional best practices. * Partner with subject matter experts, Compliance, and Legal to ensure content accuracy. * Present training in a clear, engaging, and professional manner. * Program Management & Reporting * Manage multiple training projects simultaneously. * Track participation, assess effectiveness, and report outcomes. * Perform other duties as assigned. Required Skills, Knowledge and Abilities: * 2+ years of experience in Learning & Development, or Talent Development * Experience designing, planning, and implementing learning programs, including new hire onboarding programs * Understanding of adult learning theory * Succinct and professional communication skills, both written and verbal * Strong public speaking and facilitation skills * Ability to quickly build rapport and collaborate effectively with all stakeholders in the business * Incredibly strong organization, follow-through, time and knowledge management skills * Excel in a collaborative environment and take ownership of projects * Ability to multitask and prioritize workload based on immediate and future needs. Compensation: $75,000 - $100,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $75k-100k yearly 15d ago
  • Training and Development Coordinator

    Northwestern Mutual 4.5company rating

    Skokie, IL jobs

    General responsibilities The responsibility of the Training & Development Coordinator is to support the T&D function and team through coordination and implementation of agency-wide training, assisting the Training Specialist with execution of Financial Planning Academy, tracking/reporting of early productivity metrics, daily communication with new trainees, and scheduling of on-going development meetings. This is an entry level role supporting the T/D specialist. More specific responsibilities will include scheduling and calendaring, preparing speakers, setting-up training room, running reports in excel, tracking and communicating production results, social media posts, and general project management. Qualifications & Desired Skills Bachelor's Degree preferred, but not required. Strong detail orientation and organizational skills Project management skills Skilled in Excel and tech-savvy in general Works effectively with people at all levels and builds strong relationships Effectively manages time to address multiple priorities at multiple levels Adaptable and can navigate uncertainty with confidence High-capacity, team-player with passion for helping others Effective written and oral communication skills
    $57k-81k yearly est. Auto-Apply 60d+ ago
  • Training and Development Coordinator

    Northwestern Mutual-Greater Chicago 4.5company rating

    Skokie, IL jobs

    Job Description General responsibilities The responsibility of the Training & Development Coordinator is to support the T&D function and team through coordination and implementation of agency-wide training, assisting the Training Specialist with execution of Financial Planning Academy, tracking/reporting of early productivity metrics, daily communication with new trainees, and scheduling of on-going development meetings. This is an entry level role supporting the T/D specialist. More specific responsibilities will include scheduling and calendaring, preparing speakers, setting-up training room, running reports in excel, tracking and communicating production results, social media posts, and general project management. Qualifications & Desired Skills Bachelor's Degree preferred, but not required. Strong detail orientation and organizational skills Project management skills Skilled in Excel and tech-savvy in general Works effectively with people at all levels and builds strong relationships Effectively manages time to address multiple priorities at multiple levels Adaptable and can navigate uncertainty with confidence High-capacity, team-player with passion for helping others Effective written and oral communication skills Compensation: $47,000-51,000
    $47k-51k yearly 27d ago
  • Training Specialist

    Firstbank 4.6company rating

    Nashville, TN jobs

    Description Summary: This position is responsible for development and delivery of training to new and existing associates through classroom, online, virtual and OJT programs. Content focuses in the areas of operations, systems, policies and procedures, customer service and product knowledge. Essential Duties and Responsibilities: Conducts training needs analyses to determine training needs. Works with instructional designer to Identify, select or develop appropriate training programs. Has ability to use Articulate Rise 360 or Storyline to create simple training programs. Personally, conducts training or helps facilitate training done by other sources. Researches, analyzes and recommends external training programs. Works with the in-branch mentor program responsible for training new teller and FSRs. Assists Talent Advantage Administrator in maintaining training calendar, overseeing training logistics and production of training materials. Participates in weekly team meetings. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Minimum of 2 years banking and/or training experience Skills and Abilities Ability to travel 1-2 days per month. Excellent interpersonal, organization and time management skills Strong facilitation skills with the demonstrated ability to present information in a clear, concise, confident manner Proficient in basic instructional design. Must be cooperative, flexible and able to work well with others Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information. Respectful demeanor toward other associates and managers that promotes a positive and professional work environment. FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
    $50k-71k yearly est. Auto-Apply 45d ago

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