Product Owner, Deposits Enablement
Product owner job at BNY Mellon
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Product Owner, Deposits Enablement to join our Deposits Enablement team. This role is located in Lake Mary, FL or Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Product analyst working on a deposit component who contributes to the platform's strategic objectives and key results using product-specific data, metrics, and goals.
Collaborate with cross-functional teams in operations and client teams to translate the business needs into epics and stories.
Responsible for prioritization of the work based on business value, using estimated new revenue, operational KPI and KRIs, and other metrics.
Provide day-to-day direction to guide the pod for clarification of story details and acceptance criteria.
Knows when to escalate to managers. Able to identify and triage issues with specific features but understand how multiple features are interrelated and catches more complex problems.
Customer Insights: Effectively defines proper measurement and instrumentation for a product to analyze results post-release/launch.
Assesses the quality of existing UX to make recommendations on how to improve user experience.
Ability to create wireframes independently and in coordination with the design team.
Signoff on stories through active participation in validation and Sprint Reviews.
Facilitates handoff of stories requiring operational readiness, training, or adoption, continuing to track metrics to drive future stories.
Fosters agile ways of working, DevOps, and automated testing.
To be successful in this role, we're seeking the following:
6+ years of related experience in financial services, deposits product experience preferred.
Ability to break down highly complex initiatives into small epics and stories that deliver incremental business value.
Effective collaboration skills. Ability to influence, make hard decisions, and problem solve.
Passion for changing the status quo, driving out of the box thinking. Ability to adapt and lead through change.
Bachelor's degree in accounting, finance, computer science engineering or related discipline, or equivalent work experience required.
6+ years of product experience and agile ways of working
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Auto-ApplyProduct Design Leader
Product owner job at BNY Mellon
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Product Design Leader to join our Global Payments & Trade team. This role is located in New York, NY or Pittsburgh, PA
In this role, you'll make an impact in the following ways:
We are seeking a Product Design Lead with experience working with, defining, and designing complex systems to bring creativity, strategic insight, and user-centered thinking to our team. This role requires a highly skilled designer who excels in collaboration, design execution, and the ability to drive impactful user experiences. This Product Design Lead will lead the strategy and design of one of our most critical financial products.
The ideal candidate will bring the following expertise:
* User-Centered Design - Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research. Drive a seamless and intuitive product experience by deeply understanding our users.
* Journey Mapping - Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement. Use journey maps to align teams on a shared vision of user needs, ensuring a cohesive and supportive experience at each stage.
* Interaction and UI Design - Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging. Skilled in developing intuitive layouts, navigation patterns, and interaction models for intricate systems. Thoughtfully uses animation and micro-interactions to guide users, making complex tasks more approachable and enhancing the overall product experience.
* Cross-Functional Collaboration - Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
* Proficiency in Design Tools - Possess advanced skills in tools such as Figma and Miro, to create high-fidelity wireframes, prototypes, and mockups that clearly communicate interaction models and UI specifications.
* Design System Knowledge - Experience with and contribute to a global design system that ensures visual consistency across interfaces. Develop workflow patterns and components that can then be reused by other teams.
* Complex Systems Knowledge - Bring an understanding of the unique challenges of designing and maintaining complex systems, with an ability to distill intricate requirements into clear design solutions that facilitate user understanding and interaction.
* Effective Communication and Storytelling - Articulate design concepts and rationale to diverse stakeholders, making complex ideas accessible. Use storytelling to engage others in the product vision, fostering alignment and enthusiasm.
* Mentorship and Leadership - Skilled in guiding junior designers, providing constructive feedback, and elevating team standards. Fosters a culture of continuous learning, innovation, and collaboration within the team.
A portfolio is required to be considered for this position
This portfolio should demonstrate some or most of the expertise described above and should be enough of a visual indicator that you're qualified for the role. A portfolio could include a Figma link that's open to view access.
Typically a candidate at this level has 10-12 years of experience and previous experience in regulated spaces like finance, health or insurance.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
* America's Most Innovative Companies, Fortune, 2025
* World's Most Admired Companies, Fortune 2025
* "Most Just Companies", Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $135,000 and $246,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
Senior Trading Product Manager
Malvern, PA jobs
Leads the strategic vision and roadmap for the trading capabilities relative to investment management needs. Demonstrates a deep understanding of the digital product(s) trading capabilities support and the business areas that require it. Deep investment acumen and understanding of the Investment management process required.
Responsibilities:
Leads digital product management teams for a strategic digital product or product group. Sets new digital product strategy and adjusts strategies for program or product group.
Acts as a thought leader in primary area of responsibility. Leverages understanding of competitive landscape, products, platforms, and business strategies to provide context for product families, roadmaps, and application decision making. Influences the enterprise by promoting the sharing of innovative business solutions across business units and divisions to achieve competitive advantage.
Provides business architectural leadership in shaping multi-year family roadmaps. Partners with senior digital product owners and IT to help shape roadmap strategies that enable business OKR's.
Leads, influences, and collaborates with cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.
Creates and maintains best practices and learnings, providing coaching to product teams on current strategy. Contributes to product teams' support of the messaging, communication, and customer outreach as necessary.
Builds and maintains strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.
Leads the planning, development and implementation of new large, complex, multi-stakeholder products. Defines and analyzes markets, develops detailed product features and requirements, and develops implementation plans.
Responsible for identifying current and future state service, operating process, application architecture and data architecture models with senior product owners. Identifies business capability gaps, recommends future state solutions, and transitions proof of concept experiments to solution delivery teams.
Creates, maintains, and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Leads and influences ongoing business planning and departmental prioritization activities. Attends conferences, influences strategic partners, and engages in associated activities.
Participates in special projects and performs other duties as assigned.
Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of ten years of relevant Delivery experience and ten years of experience in leading product delivery initiatives.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplyTechnical Product Manager, Investment Book of Record (IBOR)
Malvern, PA jobs
Drive the future of investment data at Vanguard!
Vanguard is hiring a Technical Project Manager to drive the strategic execution and roadmap for products within our Investment Book of Record (IBOR) domain. This role requires a strong understanding of IBOR's critical function in delivering real-time investment data and ensuring operational excellence. You will focus on monitoring and optimizing existing products, troubleshooting complex issues, and implementing enhancements that maintain stability and scalability, while aligning technology delivery with business objectives to support enterprise-wide impact
What You'll Do
Leads technical product management activities for multiple technical products, or one strategic technical product within IBOR, ensuring alignment with portfolio accounting and investment operations workflows.
Participates in the design and continuous improvement of IBOR-related technical solutions that support real-time investment data delivery.
Collaborates with cross-functional teams across asset management technology, data management, and investment operations to create best practices that drive significant change to the client experience.
Coaches technical product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
Leads the planning, development, and implementation of new technical products. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
Participates in the team's engineering practices in development, continuous integration, and automated deployment.
Participates in special projects and performs other duties as assigned.
Qualifications
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. Minimum of five years related work experience.
Two years of leading large cross-functional teams on major organizational projects preferred.
Strong understanding of IBOR and its role in delivering real-time investment data while ensuring operational excellence.
Experience with IBOR platforms (e.g., SimCorp, Eagle, Aladdin) and knowledge of portfolio accounting systems, trade lifecycle, and corporate actions preferred.
Familiarity with investment operations, data management, and asset management technology environments.
Ability to troubleshoot complex technical issues and implement scalable solutions that align with business objectives.
Ready to shape the future of investment data? Apply today.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplyTechnical Product Manager- Corporate Actions
Malvern, PA jobs
Vanguard is seeking a Technical Product Manager to lead the strategic vision and roadmap for Corporate Actions Products supporting middle office operations. This role is ideal for candidates with deep experience in corporate actions processing, including dividends, mergers, reorganizations, and entitlements. You'll collaborate across business and technology teams to deliver scalable, compliant, and efficient solutions that support Vanguard's investment operations.
Responsibilities:
Lead technical product strategy and delivery for middle office operations, with a focus on corporate actions lifecycle management. Oversee one or more strategic products with cross-divisional impact, driving solution design and continuous improvement.
Influence and collaborate with cross-functional teams to create standard methodologies that drive significant change to the client experience. Ensure business outcomes are linked to business case drivers.
Coach technical product teams toward best practices and learnings. Oversee product teams' support of messaging, communication, and customer outreach as necessary.
Facilitate strong business support by working with team members to promote a consistent approach to decisions, impacts, and client propositions. Drive connection across all appropriate internal and external collaborators.
Own the planning, development, and implementation of strategic technical products with cross-divisional impact, specifically supporting corporate actions workflows such as event capture, entitlement calculations, and downstream processing. Define product requirements, analyze technical markets, and lead implementation efforts to deliver scalable, integrated solutions.
Influence and employ a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Participate in and influence ongoing business planning and departmental prioritization activities.
Drive the team's engineering practices in development, continuous integration, and automated deployment.
Participate in special projects and perform other duties as assigned.
Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of eight years related business experience. Three years of leading large cross-functional teams on major organizational projects preferred
Hands-on experience with corporate actions processing and middle office workflows.
Ability to translate business needs into scalable, well-integrated product solutions that support operational goals.
Strategic approach with a focus on continuous improvement, product performance, and user experience.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplySenior Technical Product Manager - Data Platforms and Infrastructure
Malvern, PA jobs
Responsibilities:
Full product lifecycle ownership:
Own the product vision and strategy of Vanguard's data platforms from incubation to sunset, in alignment with Vanguard's enterprise data strategy and target state architecture
Customer-centric product ideation:
Monitor market trends and conduct user research to identify opportunities that will define data platform products and product features
Collaborate across divisions with our users (e.g., data engineers, architects, analysts, data scientists) to define data products that meet their critical data and business needs
Foster a culture of experimentation through MVPs, rapid prototyping, and iterative development, encouraging bold thinking while maintaining a strong bias for execution and learning.
Translate insights into actionable and prioritized product features
Product delivery through innovation, experimentation, and continuous improvement:
Develop and maintain a transparent, outcomes-based roadmap and backlog, partnering and aligning with key stakeholders, including architecture and engineering functions under the CTO, to sequence capabilities based on business priorities and technical feasibility
Collaborate with data architecture and engineering teams to co-create the right features, often leading technical discussions with a deep understanding of data platforms and technologies (e.g., AWS, Databricks, Snowflake, integration patterns)
Conduct usability testing and experimentation to ensure platform features meet user needs
Manage product launches, coordinating with project managers for on-time and on-budget releases
Define and monitor key product metrics and analyze product performance to continually improve and drive value, inform roadmap and investment decisions, and measure success
Funding and P&L:
Partner with finance and engineering leadership to allocate budgets across the product portfolio
Use data-driven frameworks to define and manage the OKRs, P&L, and value realization (ROI) of core platform capabilities and data services
Go-to-market and adoption:
Develop and execute go-to-market (GTM) strategies in partnership with enablement, communications, and other support teams
Create approach to socialize products and products features along with onboarding and training materials to ensure adoption
Building out the product function:
Shape a high-performing product culture within the data platform organization, while fostering a culture of innovation and bold thinking
Mentor junior PMs and contribute to the growth of the product management capability within EDA&E
Qualifications:
Undergraduate degree in computers science, information systems, business analytics, or equivalent experience. MBA or advanced degree preferred
Minimum of 8 years of total technology experience, with 3-5 years in IT Product Management taking highly technical, developer-focused (e.g., engineers, data scientists) products from conception to launch
Demonstrated end-to-end product ownership across product lifecycle, including product innovation and delivery through ideation and experimentation, GTM, and product evolution in a fast-paced and dynamic environment
Ability to lead strategic discussions on data architecture and engineering (e.g., data modeling, metadata management, data quality, data integration, storage, compute, security) and data platforms (e.g., AWS, Databricks, Confluent, Flink)
Cross-functional influence and leadership (leading without authority) across multiple teams and levels of stakeholders (e.g., business, risk, compliance, and technology) to align on platform strategy, and drive clarity and alignment in a complex environment
Written and verbal communication skills to build compelling value propositions, GTM plans, influence stakeholders, and provide clarity on complex systems
Track record in using market research, and financial and product analytics to drive innovation, project ROI and manage P&L, and track metrics to inform investment decisions
Proven record in implementing product management frameworks with successful outcomes (e.g., JTBD, CUJ)
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplySenior Technical Product Manager, Investment Book of Record (IBOR)
Malvern, PA jobs
Vanguard is seeking a Senior Technical Project Manager to lead the strategic vision and roadmap for technical products within our Investment Book of Record (IBOR) domain. This role requires deep expertise in IBOR and its enterprise-wide impact on delivering real-time investment data. You will drive cross-divisional initiatives, ensuring alignment between business objectives and technology delivery, while monitoring and optimizing existing products for stability and scalability. The position emphasizes strategic execution-troubleshooting complex issues, implementing enhancements, and guiding long-term product direction to support critical investment operations across the organization.
Responsibilities
Leads technical product management activities for multiple technical products, or one strategic technical product, with cross-divisional impact. Drives the design and continuous improvement of the technical solution.
Influences and collaborates with cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.
Coaches technical product teams towards best practices and learnings. Oversees product teams' support of the messaging, communication, and customer outreach as necessary.
Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.
Leads the planning, development and implementation of new technical products with cross-divisional impact. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Participates in and influences ongoing business planning and departmental prioritization activities.
Drives the team's engineering practices in development, continuous integration, and automated deployment.
Participates in special projects and performs other duties as assigned.
Qualifications
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of eight years related business experience. Three years of leading large cross-functional teams on major organizational projects preferred.
Strong understanding of IBOR and its role in delivering real-time investment data while ensuring operational excellence.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplyProduct Manager, Senior Specialist
Pennsylvania jobs
Leads the strategic vision and roadmap for a digital product or products with cross-divisional impact, demonstrating a deep understanding of the digital product(s) and associated business areas. Digital products often have enterprise-wide implications.
Core Responsibilities:
1. Leads digital product management activities for multiple digital products, or one strategic product, with cross-divisional impact.
2. Influences and collaborates with cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.
3. Coaches digital product teams towards best practices and learnings. Oversee's digital product teams' support of the messaging, communication, and customer outreach as necessary.
4. Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.
5. Leads the planning, development and implementation of new digital products with cross-divisional impact. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
6. Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
7. Participates in and influences ongoing business planning and departmental prioritization activities.
8. Participates in special projects and performs other duties as assigned.
Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of eight years related business experience. Three years of leading large cross-functional teams on major organizational projects preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplySr Manager- Product Management- Personalization & Web Platforms
Pennsylvania jobs
Evolve the Client Experience
Help lead Vanguard's secure site, Vanguard.com logged in experience, focusing on evolving the overall client experience. You will lead a team of Product Owners who have responsibility for critical elements of our digital experiences: Personalization (HyperP), Wayfinding Initiative, global navigation, design system, content management system, and web platform optimization. You will join a team of product owners who are accountable for directing and prioritizing agile teams' activities based on a relentless focus on client needs and a strong understanding of business drivers.
In this role, you will...
Lead critical areas of the web channel by owning the strategic vision and roadmap, with a deep understanding of the underlying product(s) and associated business areas.
Manage a team of Product Owners who lead passionate agile teams that enhance features within the web experience and direct production support activities.
Work with your Product Owners to prioritize the team's work to meet key business goals and deliverable dates.
Embrace the test and learn mentality to drive iterative improvements to the client experience.
Accountable for key metrics of digital channel experience (e.g., CSAT, distribution, digital containment, client outcomes) and channel performance (e.g., availability, response time).
Ensure quality software and experiences are delivered.
Ensure navigation and findability are effective by living and breathing the end-to-end site map and client flows.
Ensure web experience and infrastructure is continuously modernized and that the latest tools and capabilities are available.
Work collaboratively with CX Journeys to further enable the web channel for key client journeys.
Continuously audit the site looking for opportunities for improvements on UI, usability, content, benchmark scenarios, and diligently enhancing and simplifying all parts of the experience.
Challenge the business to drive for innovative solutions; “think out of the box,” and ensure best-in-class solution designs. Embrace and drive experimentation to measure and implement integrated and proven solutions.
Create, maintain, and employ various qualitative and quantitative analysis techniques to improve the user experience continually.
Build and maintain strong business support from team members to promote a consistent approach to decisions/impacts and client propositions.
Work with the team to continually optimize the efficiency of our agile implementation and delivery.
Design an experience that delivers
A critical component of the Vanguard flywheel is delivering a world-class client experience. With that in mind, the Personal Investor Digital and Analytics sub-division was created in 2019 to enhance our clients' experiences and differentiate Vanguard from competitors that adopt aspects of our low-cost investment philosophy. We create meaningful world-class experiences that exceed client expectations, positioning Vanguard as the trusted financial partner and industry disruptor. This role will join the broader Digital and Analytic team, supporting our B2C client experiences across Personal Investor, AWM and Workplace Solutions divisions.
What it takes
Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
10 or more years' work experience, including 5+ years of leading large cross-functional/cross-regional teams on major organizational projects
Demonstrated ability to lead a team of Product Owners.
Demonstrated ability to achieve results while working in a cross-functional environment
Demonstrated experience with facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Demonstrated experience implementing and executing agile principles with strong digital and technical skills.
Demonstrated experience and deep understanding of user experience best practices.
Experience with AI/ML is a strong plus.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplyInvestment Management Product Manager (Product Analytics & Technology)
Malvern, PA jobs
Join us as an Investment Management Product Manager to help create innovative technology solutions with enterprise-wide impact and uncover data-driven insights in support of the ongoing development of Vanguard's investment product lineup. We're looking for someone with experience in investment product analysis and/or technical product management (including experience in AI-development), who thrives on collaboration and is excited to deliver solutions that make a real difference for our business partners.
Responsibilities:
Leads product management activities for several technology products, including planning, development, and implementation.
Provides data analysis and insight in support of research and other strategic initiatives.
Defines and analyzes business partner needs. Develops detailed product features and requirements and develops implementation plans.
Identifies new sources of data, analyses, or tools that can support investment product development and competitive intelligence. Provides consultation and subject-matter expertise on available data sources and how that data can be used to solve business partner needs.
Collaborates with cross-functional teams and IT partners to align solutions to business partner needs.
Coaches product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach, as necessary.
Partners with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery.
Employs a variety of qualitative and quantitative analysis techniques to continually improve capabilities offered to business partners.
Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
Participates in special projects and performs other duties as assigned.
Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. CFA/CFP preferred.
Minimum of five years related work experience. At least 3 years prior experience in investment/investment product analysis, data analysis/analytics, and/or technical product management.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplyProduct Manager
Pennsylvania jobs
Vanguard's Financial Advisor Services Digital team is looking for an outcome-driven and client-centric product manager passionate about solving complex identity challenges to unlock personalization across advisors.vanguard.com. This PM will lead our identity product strategy, a critical enabler of our ambition to offer the right message to the right advisor at the right time. By creating seamless ways to collect actionable, valuable advisor data, this PM will enable personalization at scale and support downstream programs that deepen engagement and drive business growth. They will join a talented, collaborative team of engineers, data analysts, UX designers, and user researchers to reduce user friction in our authentication systems, find new ways to deepen our understanding of advisor identity and needs, and prioritize the infrastructure that powers these experiences.
The Vanguard advisors' website is a pivotal tool for financial advisors considering or doing business with Vanguard. Our mission is to provide advisors with the information, tools, and insights they need to better serve their clients, highlighting Vanguard as a trusted partner. As a product manager, you will contribute to both product discovery and delivery. You will find opportunities that drive the team's outcomes and improve the advisor experience, and partner with your product team to bring new capabilities and features to life.
This role offers the opportunity to shape foundational infrastructure for advisor engagement, deepen expertise in digital identity and access systems, and play a central role in unlocking the advisor site's potential as a scalable growth engine. You'll contribute to strategic personalization initiatives, gain exposure to enterprise-scale identity systems, and enable seamless transitions from anonymous to known users.
The ideal candidate will have:
A strong outcome orientation
Deep client-centricity
An owner's mindset, including overcoming obstacles to get things done
The ability to use data, research, and context to make good product decisions
Clear communication skills
Experience with authentication systems, onboarding and conversion flows, or identity resolution technologies (e.g., third-party identity graphs).
Pluses: familiarity with Adobe Analytics, Tableau, and query languages (e.g., SQL); experience working in Kanban
Key Responsibilities:
Support the Product Management Lifecycle: Apply product management, agile, and design thinking practices to guide the team through the product development process-from identifying the right problems to experimenting with potential solutions and launching new features.
Shape Identity and Onboarding Strategy: Own the identity roadmap, collaborating with engineering, data, marketing, and product leadership to develop our approach. Define and track leading indicator metrics such as login conversion, advisor identification accuracy, and funnel progression to enable our broader engagement and conversion goals. Focus areas may include login flows, advisor data collection touchpoints, and progressive profiling.
Prioritize the Advisor Experience: Continuously seek out friction points related to identity and onboarding and prioritize enhancements that improve engagement and progression through the site.
Communicate Effectively: Share findings and recommendations through clear presentations and roadmaps.
Collaborate Cross-Functionally: Work closely with a team of engineers, designers, analysts, and researchers to deliver impactful solutions.
Develop Industry Understanding: Build knowledge of the U.S. advisor industry, Vanguard Financial Advisor Services, and the authentication landscape to inform product decisions.
Responsibilities:
Provides digital product management services on a digital product, applying functional expertise to improve digital product results.
Collaborates with small cross-functional teams to demonstrate best practices that drive significant change to the client experience.
Coaches digital product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
Leads the planning, development and implementation of a new digital product. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
Participates in special projects and performs other duties as assigned.
Qualifications:
Minimum of three years related work experience. Two years of managing a project preferred. Financial Services or function-specific experience preferred.
Undergraduate degree or equivalent combination of training and experience.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplyInsurance Product Development Manager - Commercial Lines
Philadelphia, PA jobs
Join us as a Product Development Manager to make more of your specialist expertise and experience. Make your mark in AIG PROGRAMS. PRODUCT DEVELOPMENT MANAGER The Product Development Manager position is responsible for managing the tasks and processes associated with the product development, filing submission/approval and implementation of new or revised products (rates/rules/forms) for use within the Programs Division.
How you will create an impact
* Maintain product and filings knowledge and ownership of assigned products/programs.
* Assist Underwriting and Program Development in the analysis, development and documentation of products (rates/rules/forms) with a focused responsibility for rate/rule page manuals development and complex forms drafting.
* Coordinate product review with various stakeholders (Program Managers, Product Line Officers, Actuarial, Claims, Compliance, Systems, Program Administrator, etc.) and drive to conclusion the Legal review and approval process for forms/endorsements.
* Assist in the development and implementation of product and filings strategy.
* Handle all coordination aspects of the state filings submission process serving as a liaison between AIG Programs staff and the AIG State Filings Department. Responsible for the accurate completion of all required filing related transmission documentation.
* Coordinate the response to State Insurance Department objections on state filings with input from Program Managers, Product Line Officers, Program Administrator, Actuarial and Legal. Direct AIG State Filings Department personnel on responding.
* Provide product support for market conduct inquiries.
* Coordinate state filing product approvals to include notification to Program Administrators, Underwriting and AIG Systems/Operations for implementation. Provide related system programming specifications to align with product/filing intent.
* Conduct research on competitor products and state filings and periodically monitor for market changes. Analyze and compare product offerings and provide related guidance on Program development and expansion opportunities.
* Provide support and corresponding organizational control to the manuscript endorsement request/development process. In addition to any product drafting/review efforts required, provide regulatory guidance on acceptability and maintain manuscript forms library and inventory/tracking sheet in shared environment.
* Participate in coordination meetings with other business units and support areas of AIG to ensure that the administration, state filing and system implementation activities of AIG Programs are in sync with the rest of the organization.
* Maintain a library of finalized product for reference.
* Develop and maintain SOPs to reflect various aspects of the product filing and implementation processes..
What you'll need to succeed
* 7+ years of relevant experience in insurance industry.
* Experience in Commercial Lines property/casualty insurance products.
* Experience in ISO Commercial Lines products, package policy structure, admitted and non-admitted products, and Programs business.
* Bachelor's degree and insurance designations (CPCU, AU, ARM, etc.) preferred, will consider applicable insurance experience in lieu of degree.
* Proficiency in Microsoft Office applications - Word, Excel, PowerPoint, etc.
* Strong research skills, including use of AM Best State Filings, RateFilings.com, SERFF, etc.
* Effective oral and written communication skills.
* Excellent organizational and project management skills.
Ready to step up to new challenges? We would love to hear from you.
#LI-SR1
#productdevelopment
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
AIG reserves the right to conduct a criminal background check, tailored to the requirements of a job, after a conditional employment offer is made. Unless otherwise required by law, AIG does not automatically exclude any applicant with a criminal conviction for a job or class or jobs. For more information about Philadelphia law specifically, copy and paste the following link within your browser: ***********************************************************************
Functional Area:
UW - Underwriting
National Union Fire Insurance Company of Pittsburgh, Pa.
Auto-ApplyProduct Director Commercial Receivables - Healthcare Payments
Philadelphia, PA jobs
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director in Healthcare Payments, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Job responsibilities
Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
Owns product performance and is accountable for investing in enhancements to achieve business objectives
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Required qualifications, capabilities, and skills
8+ years of experience or equivalent expertise delivering products, projects, or technology applications
Extensive knowledge of the product development life cycle, technical design, and data analytics
Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience driving change within organizations and managing stakeholders across multiple functions
Preferred qualifications, capabilities, and skills
Recognized thought leader within a related field
Healthcare revenue cycle experience
Auto-ApplyReceivables Product Manager - Healthcare Payments - Vice President
Philadelphia, PA jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Healthcare Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. We are looking for a Product Manager to oversee our Payment Rails and Payment Devices.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Manages day to day relationship with Payment Processors, Payment Devices and Payment Rails contacts
Leads change management, maintenance and execution of changes related to Payment Processing and Payment Devices.
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience with Auth and Capture with Payment Processors, Card Brands, Payment Devices, Merchant Funding and Payment Facilitators
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Experience with Healthcare Revenue Cycle workflows
Auto-ApplyHead of Product/Head of Service
Pennsylvania jobs
Join the founding team of Advice and Wealth Management Portfolio Solutions, where we develop, manage, and launch differentiated investment solutions tailored to the evolving needs of Advice and Wealth Management clients. This role blends strategic thinking, investment acumen, and execution excellence to shape the future of Advice and Wealth Management.
Key Responsibilities
1. Product/Service Strategy & Development
· Use market trends, client feedback, and data insights to identify opportunities and recommend product strategies for new and existing offers.
· Ensure product-market fit by aligning features, pricing, and positioning with Advice and Wealth Management client needs.
2. Cross-Functional Collaboration
· Maintain oversight over a portfolio of offers to align product/service strategy and delivery. This role “owns” Cash strategy and offer for Advice and Wealth Management - identifies the right features, rate strategy and offer expansion needs for Advice and Wealth Management clients and partners with the Personal Investor Cash team to ensure delivery end-to-end.
· Drive integration of Advice and Wealth Management-specific features into enterprise-wide offers and initiatives, ensuring differentiation and relevance for Advice and Wealth Management clients.
3. Roadmap & Prioritization
· Own the 3-year product roadmap for Advice and Wealth Management Solutions, balancing client needs, business goals, and enterprise priorities.
· Collaborate with Center for Data and Analytics to deliver flow-of-funds data and build an investment product dashboard for Advice and Wealth Management.
4. Program Management & Go-to-Market Execution
· Lead go-to-market planning, ensuring alignment across stakeholders and balancing innovation with feasibility.
· Build strong relationships across teams and foster transparent, proactive communication. Manage cross-functional workstreams and ensure timely execution.
6. Risk & Compliance Integration
· Embed risk mitigation, compliance, audit, and legal requirements into product development and delivery.
· Maintain technical and business knowledge to support implementation and governance.
Qualifications
· Minimum 8 years of experience in product development, strategy, or investment-related project management.
· Proven ability to drive outcomes in a matrixed environment.
· Strong stakeholder engagement and relationship management skills.
· Bachelor's degree required; advanced degree preferred.
· Excellent communication, analytical, and problem-solving skills.
· CFP and/or CFA designation preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Auto-ApplyProduct Solutions Manager - Healthcare Payments - Vice President
Philadelphia, PA jobs
You are a vital part of the Sales team to deliver tailor-made product solutions that meet clients' needs. Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs.
As a Sales Product Solutions Individual Contributor in Healthcare Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.
In this role you will be expected to carry your own quota and will be responsible for prospecting and creating your pipeline and leads. You are responsible for understanding the customer's pain points and recommending solutions that would best fit their needs. You will work directly with the Treasury Representative and Healthcare Banker and supports the Healthcare Payments Product needs.
**Job responsibilities**
+ Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives, specifically within across Patient Management Systems and other Hospital Systems
+ Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends
+ Owns pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
+ Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
+ Exhibit sales mentality with being goal and quota driven
+ Exhibits attention to organization in fast-paced environment with ability to manage multiple projects simultaneously
+ Sources new opportunities while shepherding inbound requests
+ Demonstrates proactive and hardworking nature
+ Exhibits a consultative approach with clients and works to deeply understand current to future state with product implementation experience
**Required qualifications, capabilities, and skills**
+ 5+ years of experience or equivalent sales expertise in problem-solving across multiple teams and a cluster of products
+ 5+ years of experience of healthcare technology, with proven successful track record
+ Extensive experience working in a sales cycle and engaging with clients on a regular basis
+ Experience modifying preconfigured solutions to meet complex problems
+ Demonstrated prior experience working in a highly matrixed and complex organization
+ Understanding of healthcare with knowledge specific to Revenue Cycle Management
+ Exhibits excellent people skills and the ability to influence and inspire cross-functional teams.
+ Proven success with strong communication skills, verbally and written
+ Demonstrates critical thinking abilities across multitude of scenarios
+ Travel required, expected roughly 35%
**Preferred qualifications, capabilities, and skills**
+ Strong technical skills with understanding multiple system integration
+ Proficient in Microsoft Office Programs
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Product Solutions Manager - Healthcare Payments - Vice President
Philadelphia, PA jobs
You are a vital part of the Sales team to deliver tailor-made product solutions that meet clients' needs. Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs.
As a Sales Product Solutions Individual Contributor in Healthcare Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.
In this role you will be expected to carry your own quota and will be responsible for prospecting and creating your pipeline and leads. You are responsible for understanding the customer's pain points and recommending solutions that would best fit their needs. You will work directly with the Treasury Representative and Healthcare Banker and supports the Healthcare Payments Product needs.
Job responsibilities
Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives, specifically within across Patient Management Systems and other Hospital Systems
Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends
Owns pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
Exhibit sales mentality with being goal and quota driven
Exhibits attention to organization in fast-paced environment with ability to manage multiple projects simultaneously
Sources new opportunities while shepherding inbound requests
Demonstrates proactive and hardworking nature
Exhibits a consultative approach with clients and works to deeply understand current to future state with product implementation experience
Required qualifications, capabilities, and skills
5+ years of experience or equivalent sales expertise in problem-solving across multiple teams and a cluster of products
5+ years of experience of healthcare technology, with proven successful track record
Extensive experience working in a sales cycle and engaging with clients on a regular basis
Experience modifying preconfigured solutions to meet complex problems
Demonstrated prior experience working in a highly matrixed and complex organization
Understanding of healthcare with knowledge specific to Revenue Cycle Management
Exhibits excellent people skills and the ability to influence and inspire cross-functional teams.
Proven success with strong communication skills, verbally and written
Demonstrates critical thinking abilities across multitude of scenarios
Travel required, expected roughly 35%
Preferred qualifications, capabilities, and skills
Strong technical skills with understanding multiple system integration
Proficient in Microsoft Office Programs
Auto-ApplySenior Director, POM Product Management Manager
Product owner job at BNY Mellon
Senior Director, Platform Product Manager At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Director, Platform Product Manager to join our Structured Debt Platform on our Corporate Trust team. This role is located in Houston,TX, Pittsburgh, PA, or New York City, NY
In this role, you'll make an impact in the following ways:
* Develop, lead, and execute the strategic vision for Analytics & Reporting within the Structured Debt Platform; own the overall Platform roadmap, and align teams around delivery goals.
* Provide leadership support to multiple pod-level Product Owners driving the transformation agenda across multiple structured finance product types, including but not limited to CLO, ABS, RMBS, Conduits & Repacs, ensuring alignment across multiple pod-level product backlogs.
* Accountable for all risks originated from services delivered (including remediation efforts) and own an aggregated view of risk across the Structured Debt Platform.
* Continuously groom & reprioritize pod backlogs, provide strategic input & decisioning, manage & reduce blockers, and ensure continuous flow of work for pods.
* Provide day-to-day direction to guide Platform operations and evaluate the impact of the Product against established scorecards.
* Collaborate with Product/Platform leadership to share progress, flag challenges, and codify lessons learned.
* Manage issue escalations and risks.
To be successful in this role, we're seeking the following:
* Minimum of 15 years of experience in the Structured Finance or Corporate Trust sectors
* High degree of proficiency in OKR, Design Thinking, Event Storming, prototyping, iterative development, Scrum, and Agile product development preferred
* Domain expertise in Structured Finance, CLOs, Syndicated Bank Loans, Private Credit, ABS and RMBS
* Experience with Structured Finance systems, modeling & Securitization software, such as Solvas (Alter Domas) and ASAP (PWC)
* Passion for changing the status quo and driving out-of-the-box ideas.
* Eagerness to 'roll up the sleeves' in execution and learning; pushes the team to do the same.
* Strong leadership and influencing skills.
* Ability to make hard and fast decisions.
* Strong problem-solving skills.
* Master's degree in Finance, Engineering, Computer Science, Statistics, Economics, Operations Management, or a related field preferred. Bachelor's degree with equivalent experience will be considered.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
* America's Most Innovative Companies, Fortune, 2025
* World's Most Admired Companies, Fortune 2025
* "Most Just Companies", Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $160,000 and $300,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance and market factors.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $136,500 and $300,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
Product Design Leader
Product owner job at BNY Mellon
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Product Design Leader to join our Global Payments & Trade team. This role is located in New York, NY or Pittsburgh, PA In this role, you'll make an impact in the following ways: We are seeking a Product Design Lead with experience working with, defining, and designing complex systems to bring creativity, strategic insight, and user-centered thinking to our team. This role requires a highly skilled designer who excels in collaboration, design execution, and the ability to drive impactful user experiences. This Product Design Lead will lead the strategy and design of one of our most critical financial products.
The ideal candidate will bring the following expertise:
User-Centered Design - Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research. Drive a seamless and intuitive product experience by deeply understanding our users.
Journey Mapping - Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement. Use journey maps to align teams on a shared vision of user needs, ensuring a cohesive and supportive experience at each stage.
Interaction and UI Design - Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging. Skilled in developing intuitive layouts, navigation patterns, and interaction models for intricate systems. Thoughtfully uses animation and micro-interactions to guide users, making complex tasks more approachable and enhancing the overall product experience.
Cross-Functional Collaboration - Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
Proficiency in Design Tools - Possess advanced skills in tools such as Figma and Miro, to create high-fidelity wireframes, prototypes, and mockups that clearly communicate interaction models and UI specifications.
Design System Knowledge - Experience with and contribute to a global design system that ensures visual consistency across interfaces. Develop workflow patterns and components that can then be reused by other teams.
Complex Systems Knowledge - Bring an understanding of the unique challenges of designing and maintaining complex systems, with an ability to distill intricate requirements into clear design solutions that facilitate user understanding and interaction.
Effective Communication and Storytelling - Articulate design concepts and rationale to diverse stakeholders, making complex ideas accessible. Use storytelling to engage others in the product vision, fostering alignment and enthusiasm.
Mentorship and Leadership - Skilled in guiding junior designers, providing constructive feedback, and elevating team standards. Fosters a culture of continuous learning, innovation, and collaboration within the team.
A portfolio is required to be considered for this position
This portfolio should demonstrate some or most of the expertise described above and should be enough of a visual indicator that you're qualified for the role. A portfolio could include a Figma link that's open to view access.
Typically a candidate at this level has 10-12 years of experience and previous experience in regulated spaces like finance, health or insurance.
At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $135,000 and $246,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
Auto-ApplyService Management Product Specialist
Product owner job at BNY Mellon
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Service Management Product Specialist to join our Technology Services Group (TSG) via our Service Management team. This role is in Lake Mary, FL and Pittsburgh, PA (4 days a week).
In this role, you'll make an impact in the following ways:
* Provide experienced knowledge with ServiceNow capabilities in the Incident, Problem, and Change modules.
* Drive Product Management for the Incident, Problem, and Change controls within ServiceNow.
* Present complex data reports and control information to Senior Management.
* Enforce existing KPIs to track effectiveness across modules.
* Implement and enforce governance policies, procedures, and standards for Incident, Problem, and Technical Change Management.
* Maintain audit-ready documentation of Incident, Problem, and Change activities.
* Ensure compliance with ITIL Change Management best practices.
* Monitor and report on Incident, Problem, and Change metrics.
* Provide reporting, guidance, and training to teams on governance of Incident, Problem, and Change.
* Collaborate with teams to ensure adherence to industry standards (ISO 27001, SCO, etc.).
* Continuously improve processes for efficiency and effectiveness.
Required Skills
* 5+ years of experience acting as a business analyst working with enterprise application(s) supporting a large user base (10K+)
* 3+ years of technical knowledge of the ServiceNow Platform with a strong focus on ITSM (incident, problem, change, request), CMDB/CSDM data models and understanding of ITIL processes (ITIL v3 or v4 knowledge)
* Ability to articulate product strategy, roadmaps, and vision to senior leadership to reach consensus
* Excellent communication skills and the ability to develop clear written materials including roadmaps, detailed business requirements, and test cases
To be successful in this role, we're seeking the following:
* Bachelor's degree in computer science or a related discipline or equivalent work experience required10 - 12 years of application or infrastructure related experience required; experience in the securities or financial services industry is a plus
* Strong knowledge of ITIL frameworks, change management processes, incident/problem processes, and governance best practices.
* 8+ years of experience with the ITIL module within ServiceNow.
* Experience working with internal and external audit teams.
* Strong analytical and problem-solving skills.
* Excellent communication skills.
* Experience in regulated industries such as finance, healthcare, or government.
* ITIL Certification.
* Helpful to be either a ServiceNow Certified System Administrator or ServiceNow Certified Application Developer
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
"Most Just Companies", Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.