Universal Banker jobs at The Bank & Trust - 32 jobs
Part Time Teller - Lynchburg, VA
First Bank and Trust Company 4.4
Universal banker job at The Bank & Trust
First Bank and Trust is seeking a Teller to work in Lynchburg, VA. The Tellers at First Bank and Trust are the primary contact for our customers. Tellers provide our customers with superior and quality customer service. These individuals promote the Bank's products and services and provide customer referrals for new products and services daily.
KEY RESPONSIBILITIES :
Greet and assist customers with exceptional customer service.
Assist customer with deposits, withdrawals, transfers, and other financial transactions.
Provide excellent customer service by addressing inquiries and resolving issues.
Maintain and balance a cash drawer accurately.
Promote bank products and services to meet customer needs.
Identify customer financial needs through active listening.
Educate customers on digital banking tools and services.
Collaborate with team members to meet customer service and operational goals.
Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
Ensure compliance with all banking policies, procedures, and regulations.
Respond to customer inquiries in person, over the phone, or via email.
Ensuring compliance with all banking policies, procedures, and regulations.
QUALIFICATIONS :
High school diploma or equivalent.
Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing - preferred.
Two years of previous cash handing or customer service experience.
Strong communications and interpersonal skills.
Attention to detail.
Basic computer proficiency and ability to learn banking software.
BENEFITS FOR FULL-TIME EMPLOYEES:
PTO Leave is 20 Days per year earned monthly.
First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week.
Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
Employees are automatically enrolled in the bank's 401K/ESOP Plan.
First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
First Bank and Trust provides long-term disability Insurance coverage.
Normal work week is Monday- Friday between 8:00 - 6:00 .
First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran
$26k-33k yearly est. Auto-Apply 7d ago
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Teller
The Bank & Trust 4.4
Universal banker job at The Bank & Trust
Teller
FLSA Status: Non-Exempt
Reports to: Branch Manager
The Teller is responsible for performing a range of banking transactions and providing excellent and exceptional customer service. This role involves handling cash, processing deposits and withdrawals, and assisting customers with their banking needs. The teller plays a key role in maintaining accurate financial records and ensuring a positive customer experience.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Transaction Processing: Accurately execute a variety of customer transactions, including deposits, withdrawals, loan payments, check cashing, cashier's checks, savings bonds, and cash advances. Ensure each transaction is processed efficiently and in compliance with bank policies.
Cash Management: Daily balance and reconcile the cash drawer, identifying and addressing any discrepancies promptly. Maintain optimal cash levels and ensure the secure handling of all cash and negotiable instruments. Recognize and report counterfeit currency in accordance with established procedures.
Customer Service: Deliver outstanding customer service based on E2 practices, ensuring interactions with internal and external customers are responsive, courteous, and timely.
Compliance Adherence: Ensure adherence to state and federal regulations as well as all bank policies and procedures, including but not limited to BSA-AML.
MARGINAL FUNCTIONS & RESPONSIBILITIES
ATM Management: Perform ATM-related duties, including balancing and reconciling ATM transactions, settling discrepancies, and providing on-call support for any ATM issues or maintenance needs.
Additional Duties: Perform other duties as assigned.
Meetings and Committees: Attend departmental and organizational meetings, and serve on bank committees as required, contributing to broader company initiatives and decision-making processes.
POSITION QUALIFICATIONS
Required Skills, Abilities & Experience
Education: High School diploma or equivalent or currently enrolled in school.
Technical Skills: Proficiency in computers and Microsoft Office, including Teams.
Mathematical Skills: Basic mathematical proficiency, including the ability to perform calculations accurately and efficiently.
Data Analysis: Ability to read, count, and handle money with precision. Skill in analyzing data to identify discrepancies and ensure accuracy.
Typing Skills: Ability to type and use 10-key by touch.
Organizational Skills: Highly organized and detail-oriented with strong prioritization skills.
Communication Skills: Excellent written and verbal communication skills.
Credit Standing: Credit in good standing.
Preferred Skills, Abilities & Experience
Experience: Six months of customer service and/or cash-handling experience.
Bilingual Skills: Fluent in both English and Spanish, with the ability to communicate effectively in both languages to serve a diverse customer base.
Software Knowledge: Familiarity with Jack Henry Silverlake.
PHYSICAL QUALIFICATIONS
Extended Computer Usage: Ability to work with computer screens for prolonged periods, maintaining focus and attention to detail.
Sitting and Standing: Capability to sit or stand for extended periods as required by job duties.
Mental Focus: Strong mental acuity with the capacity to maintain concentration and attention to detail.
Effective Communication: Clear speaking and effective hearing abilities for exchanging information in person and via telephone.
Varied Physical Activity: Frequent need to stand, walk, sit, and use hands for handling objects or operating controls.
Occasional Physical Tasks: Ability to occasionally reach with hands and arms, climb ladders, balance, stoop, kneel, crouch, crawl, and lift objects up to 50 pounds.
Office Mobility: Ability to move around the office and between locations as needed.
EQUIPMENT USED
Computer
ATM
Copier/Scanner/Fax
Calculator/Adding Machine
Telephone
WORK CONDITIONS
Professional Office Environment: Work is conducted in a well-maintained, professional office setting with standard office equipment and furnishings.
Customer Interaction: Roles may involve frequent interactions with both internal and external customers, including in-person meetings and telephone communications.
Climate Control: The work environment is climate-controlled to ensure a comfortable atmosphere year-round.
Variable Noise Levels: Noise levels can vary, with some areas experiencing more activity and conversations than others.
Security and Surveillance: The premises are equipped with security cameras and other measures to ensure the safety and security of both employees and customers.
Confidentiality: Employees are required to handle sensitive financial information with a high level of confidentiality and discretion.
Compliance and Regulations: Employees must comply with various regulatory and internal standards, including adherence to rigorous policies and procedures.
Occasional Travel: The role may require occasional travel between branches, as well as attendance at off-site meetings and training sessions.
Availability: Must be available for on-call duties, including some evenings and weekends. Will be required to work occasional Saturday shifts.
Disclaimer:
The is intended to provide a general overview of the typical responsibilities and requirements associated with this position. It is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required for this role. The Bank & Trust reserves the right to amend or modify the job description at its discretion to meet organizational needs or comply with legal requirements.
Equal Opportunity Employment:
The Bank & Trust is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating an inclusive environment for all employees.
Reasonable Accommodation:
The Bank & Trust is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or an accommodation due to a disability, please contact our Human Resources department.
$24k-30k yearly est. 7d ago
Bank Teller - Level I
Teksystems 4.4
Virginia Beach, VA jobs
To provide members and prospective members the full range of products and services the client offers, including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Assist/training to lower-level team members.
*Responsibilities:*
* Analyze, research, and resolve problems and discrepancies related to member accounts/loans
* Assist members with submitting consumer/mortgage/equity loans, overdraft protection, and credit card applications
* Counsel current and prospective members about company products and services
* Ensure cash and other negotiable instruments are handled properly
* Identify opportunities to cross-service products and increase product penetration
* Perform platform banking functions
* Understand and comply with federal and other regulations relating to financial products and services
* May assist with Branch Office vault opening, closing, and balancing procedures
* May serve as a Branch Office and/or ATM vault custodian
* Perform other duties as assigned
*Schedule: *
Must be available Monday - Friday from 8:15 am - 5:30 pm and on Saturday from 8:15 am - 2:00 pm
*Job Type & Location*This is a Contract to Hire position based out of Virginia Beach, VA.
*Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Virginia Beach,VA.
*Application Deadline*This position is anticipated to close on Jan 26, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-20 hourly 3d ago
TEKsystems Is Currently Hiring For FULL-TIME Bank Tellers!
Teksystems 4.4
Virginia Beach, VA jobs
TEKsystems is currently hiring for FULL-TIME Bank Tellers with a Fortune 100 Financial Institution in the Virginia Beach, VA area to start this January! ALL CANDIDATES MUST BE LOCATED WITHIN A 30 MILE RADIUS OF VIRGINIA BEACH, VA! * * BANK TELLER
* *
Job Description:
*To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards.*
* *
Qualifications:
* High School Diploma/ GED required
* 1-2 years of recent customer service experience working directly with customers (must be customer facing roles)
* Knowledge of savings and checking products and services
* Strong communication and active listening skills
* Effective organizational and problem-solving abilities
* Ability to work independently and collaboratively
* Proficiency with computer applications and numerical accuracy
* Completion of specialized training (IRA, MLO, Notary, etc.) may be required.
Regular Work Schedule: Full-time, 40 hours per week, Monday to Saturday
* Employees are expected to be available to work Monday through Friday between 8:00 AM and 6:00 PM.
* On Saturdays, employees should be available to work between 8:00 AM and 3:30 PM.
Location: ONSITE
* *
Pay Rate: $17.00/hourly
If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests.
#eastpriority25
*Job Type & Location*
This is a Contract position based out of Virginia Beach, VA.
*Pay and Benefits*The pay range for this position is $17.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Virginia Beach,VA.
*Application Deadline*This position is anticipated to close on Jan 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$17-19 hourly 3d ago
Bank Teller (Entry Level)
Teksystems 4.4
Richmond, VA jobs
To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.
Skills
Customer service team, Inbound call center, Customer service, Banking, Data entry, Finance, Microsoft office
Top Skills Details
Customer service, Cash Handling, Client Facing
Additional Skills & Qualifications
Responsibilities
* Analyze, research and resolve problems and discrepancies related to member accounts/loans
* Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
* Counsel current and prospective members about company products and services
* Ensure cash and other negotiable instruments are handled properly
* Identify opportunities to cross service products and increase product penetration
* Perform platform banking functions
* Assist level I team members
* Understand and comply with federal and other regulations relating to financial products and services
* May assist with Branch Office vault opening, closing and balancing procedures
* May serve as a Branch Office and/or ATM vault custodian
* Perform other duties as assigned
Work Environment - 100% onsite
Shift - Mon-Fri 8:30-5:30 - Rotating Saturdays are required. If scheduled on a Saturday, you will have off an additional day during the week.
Experience Level
*Entry Level*
#eastpriority25
#priorityeast
*Job Type & Location*This is a Contract to Hire position based out of Richmond, VA.
*Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Richmond,VA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-20 hourly 5d ago
Universal Banker
American Bank & Trust 4.2
Lennox, SD jobs
PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: (90%)
Interacts with customers in a courteous, professional, and friendly manner to identify their needs. Provides the products needed for the customer or cross-sells to the appropriate areas of the bank to identify solutions for those needs.
Proficient in all teller duties and provides customer service in the teller line when
Responsible for IRA distributions, sales, and Must stay abreast of changes by attending IRA sessions.
Process debit card requests - activate, close, delete, hot card, research customer issues and review
Connect customers to Internet Banking and other Retail Technological Products and assist with related banking issues.
Maintain risk related files including dormant, negative, and write off accounts, and Money Service Business, Cash Management, Merchant Source Capture, and Consumer Source Capture customers.
SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: (10%)
Develops relationships with other bank employees to enhance teamwork.
Represents Bank at various civic and community events.
Participate in Retail meetings, adhere to compliance procedures and participate in required training.
Other duties as may be assigned.
TEAM/COMMITTEE ASSIGNMENTS:
TBD
ROLE QUALIFICATIONS:
Education
High School Diploma or the equivalent required
Experience
Prefer customer service and/or retail cashier experience. Prior banking experience helpful.
Other Skills and Abilities
Strong communication skill
Customer service focused
Maintain confidentiality of customer information
Resourceful, well organized and ability to multitask
Effective problem-solving and decision-making skills
Strong attention to detail
Strong ethical focus
PERFORMANCE MEASURES:
Meets or exceeds annual goals as pre-established by immediate supervisor.
Compliance with regulatory requirements.
Meets all sales and growth goals.
Balances efficiently and accurately, with quarterly offages less than 3.
Achieves a minimum of 3 referrals quarterly.
WORKING CONDITIONS:
Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional out-of-town and overnight business travel may be required. Work on some Saturdays will be required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required.
GENERAL NOTICE:
This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.
This position description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change.
$32k-37k yearly est. 22d ago
Universal Banker
American Bank & Trust 4.2
Tea, SD jobs
PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: (90%)
Interacts with customers in a courteous, professional, and friendly manner to identify their needs. Provides the products needed for the customer or cross-sells to the appropriate areas of the bank to identify solutions for those needs.
Proficient in all teller duties and provides customer service in the teller line when
Responsible for IRA distributions, sales, and Must stay abreast of changes by attending IRA sessions.
Process debit card requests - activate, close, delete, hot card, research customer issues and review
Connect customers to Internet Banking and other Retail Technological Products and assist with related banking issues.
Maintain risk related files including dormant, negative, and write off accounts, and Money Service Business, Cash Management, Merchant Source Capture, and Consumer Source Capture customers.
SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: (10%)
Develops relationships with other bank employees to enhance teamwork.
Represents Bank at various civic and community events.
Participate in Retail meetings, adhere to compliance procedures and participate in required training.
Other duties as may be assigned.
TEAM/COMMITTEE ASSIGNMENTS:
TBD
ROLE QUALIFICATIONS:
Education
High School Diploma or the equivalent required
Experience
Prefer customer service and/or retail cashier experience. Prior banking experience helpful.
Other Skills and Abilities
Strong communication skill
Customer service focused
Maintain confidentiality of customer information
Resourceful, well organized and ability to multitask
Effective problem-solving and decision-making skills
Strong attention to detail
Strong ethical focus
PERFORMANCE MEASURES:
Meets or exceeds annual goals as pre-established by immediate supervisor.
Compliance with regulatory requirements.
Meets all sales and growth goals.
Balances efficiently and accurately, with quarterly offages less than 3.
Achieves a minimum of 3 referrals quarterly.
WORKING CONDITIONS:
Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional out-of-town and overnight business travel may be required. Work on some Saturdays will be required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required.
GENERAL NOTICE:
This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.
This position description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change.
$32k-37k yearly est. 5d ago
Universal Banker
American Bank & Trust 4.2
Pierre, SD jobs
PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: (90%)
Interacts with customers in a courteous, professional, and friendly manner to identify their needs. Provides the products needed for the customer or cross-sells to the appropriate areas of the bank to identify solutions for those needs.
Proficient in all teller duties and provides customer service in the teller line when
Responsible for IRA distributions, sales, and Must stay abreast of changes by attending IRA sessions.
Process debit card requests - activate, close, delete, hot card, research customer issues and review
Connect customers to Internet Banking and other Retail Technological Products and assist with related banking issues.
Maintain risk related files including dormant, negative, and write off accounts, and Money Service Business, Cash Management, Merchant Source Capture, and Consumer Source Capture customers.
SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: (10%)
Develops relationships with other bank employees to enhance teamwork.
Represents Bank at various civic and community events.
Participate in Retail meetings, adhere to compliance procedures and participate in required training.
Other duties as may be assigned.
TEAM/COMMITTEE ASSIGNMENTS:
TBD
ROLE QUALIFICATIONS:
Education
High School Diploma or the equivalent
Experience
Prefer customer service and/or retail cashier experience. Prior banking experience helpful.
Other Skills and Abilities
Preferably fluent in English and Spanish (bilingual)
Strong communication skill
Customer service focused
Maintain confidentiality of customer information
Resourceful, well organized and ability to multitask
Effective problem-solving and decision-making skills
Strong attention to detail
Strong ethical focus
PERFORMANCE MEASURES:
Meets or exceeds annual goals as pre-established by immediate supervisor.
Compliance with regulatory requirements.
Meets all sales and growth goals.
Balances efficiently and accurately, with quarterly offages less than 3.
Achieves a minimum of 3 referrals quarterly.
WORKING CONDITIONS:
Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional out-of-town and overnight business travel may be required. Work on some Saturdays will be required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required.
GENERAL NOTICE:
This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.
This position description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change.
$32k-37k yearly est. 16d ago
Universal Banker I
Bank of The James 4.0
Madison Heights, VA jobs
Full-time Description
Participates in building customer relationships by promoting bank's products and services to customers through needs identification, maximizing a profitable relationship. Serves in the role of a premier relationship banker, advising clients in their selection of financial products and services, utilizing a needs-based selling approach. The associate will expand existing client relationships and develop new relationships through knowledge and operational efficiencies of banking services; and will perform multiple duties associated with the operation of a financial banking center to include consumer lending and business development.
ESSENTIAL FUNCTIONS
Provides highest standard of customer service to customers and peers
Establish relationships with customers by promoting customer care, answering customer queries, researching customer accounts and generating referrals for deposits and other lines of business
Demonstrates knowledge in all aspects of teller functions, including ordering and verifying cash from Federal Reserve bank, balancing the ATM, documentation of required reporting, security procedures and guidelines, and bank policies and procedures, acts in accordance with bank compliance
Assist in providing on-the-job training with teller team as well as provide assistance and follow-up guidance to teller team, i.e., data entry, errors or discrepancies, special or difficult internal transactions, problems or customer inquiries
Conduct monthly audits of teller cash and ATM; monitor adequate vault cash and/or cash recycler limits as required by bank policy; complete daily/monthly reporting as applicable
Successfully completes ongoing training and any other compliance training deemed necessary
Assist customers with basic account opening, maintenance and other customer service
May have responsibility of balancing ATM
Assist customers with mobile and online banking inquiries
Completes required bank compliance courses as assigned
Cross sells and/or refers Bank products and services to customers through needs identification, maximizing profitable relationships
Ability to use bank's computer software effectively and efficiently, using efficient keyboarding skills
Requirements
High school diploma or equivalent required
2 to 3 years of proven teller or high-volume money handling experience preferred
Demonstrated customer service experience preferred
Interpersonal skills to represent the Bank in a positive manner with customers and peers
Professional in appearance and in verbal and nonverbal communication
Ability to uphold confidentiality
Ability to follow direction and/or instruction and work under established guidelines
Ability to solve practical problems
Ability to handle a variety of tasks and priorities during a business day
Reliable, flexible and team oriented
Ability to operate on-line teller terminal and applicable software
EEO:M/F/Disability/Vet
$31k-39k yearly est. 7d ago
Universal Banker I - Madison Heights, VA
Bank of The James 4.0
Madison Heights, VA jobs
Participates in building customer relationships by promoting bank's products and services to customers through needs identification, maximizing a profitable relationship. Serves in the role of a premier relationship banker, advising clients in their selection of financial products and services, utilizing a needs-based selling approach. The associate will expand existing client relationships and develop new relationships through knowledge and operational efficiencies of banking services; and will perform multiple duties associated with the operation of a financial banking center to include consumer lending and business development. High school diploma or equivalent required. Two-three years of proven teller or high-volume money handling experience and demonstrated customer service experience preferred. Reliable, flexible and team oriented. This is a full-time, in-person position in Madison Heights, VA.
To apply, please click below:
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EEO: M/F/Disability/Vet
$31k-39k yearly est. 8d ago
SC - Banking & Payments
Capco 4.4
Dallas, TX jobs
About the Team:
Capco is a fully independent, global management and technology consultancy providing services to the Financial Services and Energy industries. For nearly 20 years we have combined innovative thinking with deep industry knowledge to deliver business consulting, digital transformation and technology services to our clients. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter.
We work in a fast-paced environment where we challenge and support one another. Individuality and ideation are encouraged. Our team strives for to be the trusted financial advisors to the firm.
About the Job:
As a Senior Consultant on the Banking and Payments team, you will work in a fast-paced team setting, alongside industry experts, to craft optimal strategies used to solve complex client problems. Your insights will influence actions taken by managers and executives, both proactively and in real-time problem-solving situations, within broad scale programs.
What You'll Get to Do:
Lead and support client discussions that center around sales, servicing and transacting processes across banking products and segments
Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges related to business process or technology systems, including their implementation, administration or optimization
Assist project teams in measuring current business or operational performance and forecasting improvements based on Capco's recommendations
Facilitate the collaboration and coordination between business and technology to deliver on client end-to-end objectives
Work as part of team leveraging agile and modern software delivery techniques
Produce insights, analyses, and recommendations to improve client business or operational performance, drive understanding of client issues and provide strategic guidance related to various financial products
Build new solutions, toolkits, documents, and consulting approaches that can be applied across Capco's Banking & Payments practice
What You'll Bring with You:
5+ years of professional experience working in the financial services and/or management consulting industry required
Broad financial services knowledge including, but not limited to: consumer banking, business banking, lending (mortgage and non-mortgage), risk/fraud/compliance, digital channels, payments (cards and non-cards), transactions processing, and operational management
Strong analytical skill with respect to business management and problem solving
Ability to effectively lead team members to ensure the completion of project deliverables with requisite quality and in a timely manner
Ability to communicate in both written and verbal forms with confidence and clarity
Ability to work well in cross-functional teams and understand large programs
Advanced MS Excel and MS PowerPoint skills
Agile experience is a plus
Bachelor's degree required
Why Capco?
A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, transform existing ones, and help our clients navigate complex change. As consultants, we work on the front-end business design all the way through to technology implementation.
We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.
Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset, and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business. We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.
We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.
Ready to take the Next Step ?
If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.
We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
$110k-176k yearly est. Auto-Apply 10d ago
Customer Service
Us Tech Solutions 4.4
Chesapeake, VA jobs
Job ID -14790Chesapeake ,VA Only 3 months contract , may turn full time perm.CW_On-Site Services Specialist. IMS Ops /(Customer Service)
Excellent Customer service with internal customer is expected.
The majority of work this person will be doing will set the pace for the other employee's in the department. Speed and accuracy are expected. person will be opening mail removing any barriers such as staple and preparing the mail for the next step in the process of scanning.
Must possess the ability to sit and/or stand for extended periods of time as required.
Attention to detail is a must, as well as the ability to complete assigned and repetitive tasks.
Candidate needs to be able to lift up to 50 pounds.
Candidate needs to be able to work overtime with little to no notice as well as occasional weekends, & must have reliable transportation.
employee will be working the same schedule as the employee's in the department:
Additional overtime hours may be needed with little to no notice depending on the work flow.
Responsibilities:
Daily work to include but not limited to, opening mail removing Barriers such as staples and clips, stacking correspondence in method described by the supervisor.
Assisting in the mail room sorting mail as needed and delivering the mail throughout the department.
Keep hourly tracking of completed work and turn in daily tracking sheets to the supervisor.
Employee will be responsible for keeping track of their own worked hours and report the time card to their agency before the beginning of their shifts on Monday morning to be approved.
employee is to maintain the efficient work atmosphere while working in the department as to know distract other employee's.
Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor request of them.
Employee needs to be respectful and polite to all personnel and Clients while in the building Comments/Special Instructions Attached Documentation:No record(s) found.
Thanks ,
Asma Khan Suri
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-32k yearly est. 60d+ ago
Teller
Security State Bank & Trust 3.7
Harper, TX jobs
Job DescriptionDescription:
Tellers are responsible for providing quality customer service experience including efficient and accurate paying and receiving transactions. Assessing customer needs and providing information on bank products and services is an important part of this position. The Teller has no previous banking experience.
Responsibilities:
Emulate SSB&T Core Values
Greet customers and provide quality customer service
Provide account services to customers regarding daily transactions such as, process deposits, accept loan payments, cash checks/savings withdrawals, and redeem saving bonds
Process and balance Teller Capture
Record/process night drop and mail deposits
Process cashier's checks and gift cards
Process online transfers
Balance cash drawer, vault and ATM
Process coins through coin counter
Process change orders for Commercial Customers
Provide customer service by answering questions for customer in person/phone
Accept address changes
Refer customer to other bank products/services
Customer Entry to Safe Deposit Boxes
Receive/Ship money to Federal Reserve
Other duties as assigned
Requirements:
High School Diploma or General Education Degree (GED)
Ability to handle large amounts of currency with speed and accuracy
Good organizational, relational and communication skills
Excellent customer service skills
Prior cash handling experience preferred
10-key by touch preferred
Proficient computer skills relevant to Outlook, Word & Excel
$28k-32k yearly est. 20d ago
Teller
American Bank & Trust 4.2
Mellette, SD jobs
PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: (90%)
Interacts with customers in a courteous, professional, and friendly manner to identify their needs. Provides the products needed for the customer or cross-sells to the appropriate areas of the bank to identify solutions for those needs.
Proficient in all teller duties and provides customer service in the teller line when
Responsible for IRA distributions, sales, and Must stay abreast of changes by attending IRA sessions.
Process debit card requests - activate, close, delete, hot card, research customer issues and review
Connect customers to Internet Banking and other Retail Technological Products and assist with related banking issues.
Maintain risk related files including dormant, negative, and write off accounts, and Money Service Business, Cash Management, Merchant Source Capture, and Consumer Source Capture customers.
SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: (10%)
Develops relationships with other bank employees to enhance teamwork.
Represents Bank at various civic and community events.
Participate in Retail meetings, adhere to compliance procedures and participate in required training.
Other duties as may be assigned.
TEAM/COMMITTEE ASSIGNMENTS:
TBD
ROLE QUALIFICATIONS:
Education
High School Diploma or the equivalent
Experience
Prefer customer service and/or retail cashier experience. Prior banking experience helpful.
Other Skills and Abilities
Strong communication skill
Customer service focused
Maintain confidentiality of customer information
Resourceful, well organized and ability to multitask
Effective problem-solving and decision-making skills
Strong attention to detail
Strong ethical focus
PERFORMANCE MEASURES:
Meets or exceeds annual goals as pre-established by immediate supervisor.
Compliance with regulatory requirements.
Meets all sales and growth goals.
Balances efficiently and accurately, with quarterly offages less than 3.
Achieves a minimum of 3 referrals quarterly.
WORKING CONDITIONS:
Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional out-of-town and overnight business travel may be required. Work on some Saturdays will be required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required.
GENERAL NOTICE:
This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.
This position description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change.
$29k-32k yearly est. 40d ago
Travel Customer Service
Kforce 4.8
Fort Worth, TX jobs
Kforce has a client in Fort Worth, TX that is looking for a Travel Customer Service Agent on a temp to perm basis. Duties include: * Answer incoming inquiries via email and phone * The Travel Customer Service Agent will assist with incoming inquiries in timely manner
* Communicate daily with travel partners and agents to assist with any questions or concerns they have
* Provide high level customer service* 3+ years of experience in customer service
* Excellent communication skills
* Ability to prioritize and handle inquiries in timely manner
* Experience in hospitality and travel industry a plus
$26k-32k yearly est. 7d ago
Teller
Security State Bank & Trust 3.7
Fredericksburg, TX jobs
Tellers are responsible for providing quality customer service experience including efficient and accurate paying and receiving transactions. Assessing customer needs and providing information on bank products and services is an important part of this position. The Teller has no previous banking experience.
Responsibilities:
Emulate SSB&T Core Values
Greet customers and provide quality customer service
Provide account services to customers regarding daily transactions such as, process deposits, accept loan payments, cash checks/savings withdrawals, and redeem saving bonds
Process and balance Teller Capture
Record/process night drop and mail deposits
Process cashier's checks and gift cards
Process online transfers
Balance cash drawer, vault and ATM
Process coins through coin counter
Process change orders for Commercial Customers
Provide customer service by answering questions for customer in person/phone
Accept address changes
Refer customer to other bank products/services
Customer Entry to Safe Deposit Boxes
Receive/Ship money to Federal Reserve
Other duties as assigned
Requirements
High School Diploma or General Education Degree (GED)
Ability to handle large amounts of currency with speed and accuracy
Good organizational, relational and communication skills
Excellent customer service skills
Prior cash handling experience preferred
10-key by touch preferred
Proficient computer skills relevant to Outlook, Word & Excel
$28k-32k yearly est. 41d ago
Teller
Security State Bank & Trust 3.7
Fredericksburg, TX jobs
Job DescriptionDescription:
Tellers are responsible for providing quality customer service experience including efficient and accurate paying and receiving transactions. Assessing customer needs and providing information on bank products and services is an important part of this position. The Teller has no previous banking experience.
Responsibilities:
Emulate SSB&T Core Values
Greet customers and provide quality customer service
Provide account services to customers regarding daily transactions such as, process deposits, accept loan payments, cash checks/savings withdrawals, and redeem saving bonds
Process and balance Teller Capture
Record/process night drop and mail deposits
Process cashier's checks and gift cards
Process online transfers
Balance cash drawer, vault and ATM
Process coins through coin counter
Process change orders for Commercial Customers
Provide customer service by answering questions for customer in person/phone
Accept address changes
Refer customer to other bank products/services
Customer Entry to Safe Deposit Boxes
Receive/Ship money to Federal Reserve
Other duties as assigned
Requirements:
High School Diploma or General Education Degree (GED)
Ability to handle large amounts of currency with speed and accuracy
Good organizational, relational and communication skills
Excellent customer service skills
Prior cash handling experience preferred
10-key by touch preferred
Proficient computer skills relevant to Outlook, Word & Excel
$28k-32k yearly est. 11d ago
Teller
The Bank & Trust 4.4
Universal banker job at The Bank & Trust
Teller
FLSA Status: Non-Exempt
Reports to: Branch Manager
The Teller is responsible for performing a range of banking transactions and providing excellent and exceptional customer service. This role involves handling cash, processing deposits and withdrawals, and assisting customers with their banking needs. The teller plays a key role in maintaining accurate financial records and ensuring a positive customer experience.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Transaction Processing: Accurately execute a variety of customer transactions, including deposits, withdrawals, loan payments, check cashing, cashier's checks, savings bonds, and cash advances. Ensure each transaction is processed efficiently and in compliance with bank policies.
Cash Management: Daily balance and reconcile the cash drawer, identifying and addressing any discrepancies promptly. Maintain optimal cash levels and ensure the secure handling of all cash and negotiable instruments. Recognize and report counterfeit currency in accordance with established procedures.
Customer Service: Deliver outstanding customer service based on E2 practices, ensuring interactions with internal and external customers are responsive, courteous, and timely.
Compliance Adherence: Ensure adherence to state and federal regulations as well as all bank policies and procedures, including but not limited to BSA-AML.
MARGINAL FUNCTIONS & RESPONSIBILITIES
ATM Management: Perform ATM-related duties, including balancing and reconciling ATM transactions, settling discrepancies, and providing on-call support for any ATM issues or maintenance needs.
Additional Duties: Perform other duties as assigned.
Meetings and Committees: Attend departmental and organizational meetings, and serve on bank committees as required, contributing to broader company initiatives and decision-making processes.
POSITION QUALIFICATIONS
Required Skills, Abilities & Experience
Education: High School diploma or equivalent or currently enrolled in school.
Technical Skills: Proficiency in computers and Microsoft Office, including Teams.
Mathematical Skills: Basic mathematical proficiency, including the ability to perform calculations accurately and efficiently.
Data Analysis: Ability to read, count, and handle money with precision. Skill in analyzing data to identify discrepancies and ensure accuracy.
Typing Skills: Ability to type and use 10-key by touch.
Organizational Skills: Highly organized and detail-oriented with strong prioritization skills.
Communication Skills: Excellent written and verbal communication skills.
Credit Standing: Credit in good standing.
Preferred Skills, Abilities & Experience
Experience: Six months of customer service and/or cash-handling experience.
Bilingual Skills: Fluent in both English and Spanish, with the ability to communicate effectively in both languages to serve a diverse customer base.
Software Knowledge: Familiarity with Jack Henry Silverlake.
PHYSICAL QUALIFICATIONS
Extended Computer Usage: Ability to work with computer screens for prolonged periods, maintaining focus and attention to detail.
Sitting and Standing: Capability to sit or stand for extended periods as required by job duties.
Mental Focus: Strong mental acuity with the capacity to maintain concentration and attention to detail.
Effective Communication: Clear speaking and effective hearing abilities for exchanging information in person and via telephone.
Varied Physical Activity: Frequent need to stand, walk, sit, and use hands for handling objects or operating controls.
Occasional Physical Tasks: Ability to occasionally reach with hands and arms, climb ladders, balance, stoop, kneel, crouch, crawl, and lift objects up to 50 pounds.
Office Mobility: Ability to move around the office and between locations as needed.
EQUIPMENT USED
Computer
ATM
Copier/Scanner/Fax
Calculator/Adding Machine
Telephone
WORK CONDITIONS
Professional Office Environment: Work is conducted in a well-maintained, professional office setting with standard office equipment and furnishings.
Customer Interaction: Roles may involve frequent interactions with both internal and external customers, including in-person meetings and telephone communications.
Climate Control: The work environment is climate-controlled to ensure a comfortable atmosphere year-round.
Variable Noise Levels: Noise levels can vary, with some areas experiencing more activity and conversations than others.
Security and Surveillance: The premises are equipped with security cameras and other measures to ensure the safety and security of both employees and customers.
Confidentiality: Employees are required to handle sensitive financial information with a high level of confidentiality and discretion.
Compliance and Regulations: Employees must comply with various regulatory and internal standards, including adherence to rigorous policies and procedures.
Occasional Travel: The role may require occasional travel between branches, as well as attendance at off-site meetings and training sessions.
Availability: Must be available for on-call duties, including some evenings and weekends. Will be required to work occasional Saturday shifts.
Disclaimer:
The is intended to provide a general overview of the typical responsibilities and requirements associated with this position. It is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required for this role. The Bank & Trust reserves the right to amend or modify the job description at its discretion to meet organizational needs or comply with legal requirements.
Equal Opportunity Employment:
The Bank & Trust is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating an inclusive environment for all employees.
Reasonable Accommodation:
The Bank & Trust is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or an accommodation due to a disability, please contact our Human Resources department.
$24k-30k yearly est. Auto-Apply 8d ago
Teller - Kingsport, TN
First Bank and Trust Company 4.4
Universal banker job at The Bank & Trust
First Bank and Trust is seeking a Teller to work in Kingsport, TN. The Tellers at First Bank and Trust are the primary contact for our customers. Tellers provide our customers with superior and quality customer service. These individuals promote the Bank's products and services and provide customer referrals for new products and services daily.
KEY RESPONSIBILITIES:
Greet and assist customers with exceptional customer service.
Assist customer with deposits, withdrawals, transfers, and other financial transactions.
Provide excellent customer service by addressing inquiries and resolving issues.
Maintain and balance a cash drawer accurately.
Promote bank products and services to meet customer needs.
Identify customer financial needs through active listening.
Educate customers on digital banking tools and services.
Collaborate with team members to meet customer service and operational goals.
Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
Ensure compliance with all banking policies, procedures, and regulations.
Respond to customer inquiries in person, over the phone, or via email.
Ensuring compliance with all banking policies, procedures, and regulations.
QUALIFICATIONS:
High school diploma or equivalent.
Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing - preferred.
Two years of previous cash handing or customer service experience.
Strong communications and interpersonal skills.
Attention to detail.
Basic computer proficiency and ability to learn banking software.
BENEFITS FOR FULL-TIME EMPLOYEES:
PTO Leave is 20 Days per year earned monthly.
First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week.
Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
Employees are automatically enrolled in the bank's 401K/ESOP Plan.
First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
First Bank and Trust provides long-term disability Insurance coverage.
Normal work week is Monday- Friday between 8:00 - 6:00 and Saturday when scheduled 8:00-1:00.
First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran
$24k-31k yearly est. Auto-Apply 60d+ ago
Teller - Kingsport, TN
First Bank and Trust Company 4.4
Universal banker job at The Bank & Trust
First Bank and Trust is seeking a Teller to work in Kingsport, TN. The Tellers at First Bank and Trust are the primary contact for our customers. Tellers provide our customers with superior and quality customer service. These individuals promote the Bank's products and services and provide customer referrals for new products and services daily.
KEY RESPONSIBILITIES :
Greet and assist customers with exceptional customer service.
Assist customer with deposits, withdrawals, transfers, and other financial transactions.
Provide excellent customer service by addressing inquiries and resolving issues.
Maintain and balance a cash drawer accurately.
Promote bank products and services to meet customer needs.
Identify customer financial needs through active listening.
Educate customers on digital banking tools and services.
Collaborate with team members to meet customer service and operational goals.
Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
Ensure compliance with all banking policies, procedures, and regulations.
Respond to customer inquiries in person, over the phone, or via email.
Ensuring compliance with all banking policies, procedures, and regulations.
QUALIFICATIONS :
High school diploma or equivalent.
Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing - preferred.
Two years of previous cash handing or customer service experience.
Strong communications and interpersonal skills.
Attention to detail.
Basic computer proficiency and ability to learn banking software.
BENEFITS FOR FULL-TIME EMPLOYEES:
PTO Leave is 20 Days per year earned monthly.
First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week.
Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
Employees are automatically enrolled in the bank's 401K/ESOP Plan.
First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
First Bank and Trust provides long-term disability Insurance coverage.
Normal work week is Monday- Friday between 8:00 - 6:00 and Saturday when scheduled 8:00-1:00.
First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran