The Blood Connection jobs - 35 jobs

30 Days PTO! - Use it, Cash it, Roll it Potential Company Bonuses Tuition Reimbursement 401k Retirement Plan Health Insurance (Medical, Vision, and Dental) Healthcare and Dependent Care FSA Short and Long-Term Disability Employee Assistance Program (EAP) Basic Life Insurance Position Overview As part of the Donor Resources Department, the Account Manager is responsible for the goal of a territory. Responsible for managing existing blood drive accounts, maximizing their production, finding new accounts, and working efficiently to best utilize corporate resources. Works closely with the Donor Resources management team to meet and exceed the collection goals and inventory needs of The Blood Connection while building strong relationships in the territory. Provides all necessary support to blood drive coordinators through personalized, consistent, and proactive planning, utilization of appropriate marketing and advertising tools, donor appointment management, and appropriate follow-up. Essential Functions Plan and execute effective strategies to recruit, retain, and manage sponsor group organizations and relationships to achieve territory blood collection goals Establishes blood drive projections in line with Divisional resources and needs Develop potential sponsor leads Strategize recruitment tactics well in advance of blood drive date and adhere to drive planning best practices Hold external stakeholders responsible for helping to achieve drive goals Effectively communicates with donor chairpersons and donor groups pre, during and post drive event Encourages creativity and successful campaigns to increase donor participation at blood drives Implements all TBC marketing programs Exhibit teamwork within division to help ensure Divisional goal is met Establishes committees to recruit donors and volunteer at drives Coordinates meetings and presentations within sponsor groups to teach donor recruitment techniques and encourage importance of each account hitting goal Provides superior customer service to blood donors, blood donor groups, internal and external customers. Establishes patronage and relationships with blood drive sponsor groups Educates the community by attending health fairs and community/marketing events and giving presentations to spread the mission of The Blood Connection Organizes meetings with sponsor contacts, committees, and/or employees to educate them and promote blood drives. Seeks out opportunities to speak at services at houses of worship Seeks out supervisory, health/safety meetings, and employee meetings to further educate and recruit donors for blood drives Builds strong relationships with sponsor groups to grow blood drives into more successful events Minimum Qualifications College degree preferred Outside sales and/or marketing experience of 2 years preferred or related experience. Public Speaking-ability to sell The Blood Connection to all groups in the community by carrying our message of community service and the necessity of participation and support Experience with Microsoft Office including PowerPoint, Excel, and Word Valid Driver's License with no major infractions and dependable transportation Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to organize and prioritize workload and meet deadlines Excellent analytical, organizational, interpersonal, verbal, and written communications skills Strong computer skills Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 25 pounds Sitting, standing, or walking for an extended period Bending and twisting

Shift Schedule Available: Monday-Thursday 10:00pm-8:30am Monday-Thursday 3:00pm-1:30am Shift Differentials: Extra $1.50/hr. on Monday - Friday after 7:00pm Extra $2.00/hr. on Saturday/Sunday (7:00am to 7:00pm) Extra $3.50/hr. on Saturday/Sunday (7:00pm to 7:00am) 24 Days PTO! - Use it, Cash it, Roll it over Potential Company Bonuses Tuition Reimbursement 401k Retirement Plan Health Insurance (Medical, Vision, and Dental) Healthcare and Dependent Care FSA Short and Long-Term Disability Employee Assistance Program (EAP) Basic Life Insurance Position Overview Responsible for the safe and effective manufacturing of blood and blood components and all aspects of the distribution process in accordance with AABB and FDA guidelines. Essential Functions Component Manufacturing Tasks: Performs the manufacture of blood components from units of whole blood in a safe and timely manner Performs modification procedures of blood products as needed Performs computer entry of all manufactured or modified blood products Performs daily, monthly, quarterly control (and other QC as applicable) on all equipment used in the manufacturing process Performs product labeling General Work Practices: Maintains a clean and orderly work area Performs on call duties as assigned Produces accurate, precise, and legible documentation at each level of the manufacturing and distribution process Performs duties with minimal errors Performs other duties as assigned or required Team Leader Responsibilities (If Applicable) Documents and Record Management: Assures procedures and forms are uniform and adhere to the organization's document control directives Complies with the organization's document control directive in terms of uniformity of design and layout; document approval and use; avoidance of antiquated documents; archiving of replaced documents; and document storage, retention and retrieval Assures records are generated according to instructions in related procedures, and those applicable regulatory requirements and accreditation standards are met in terms of record review, retention and storage Administrative Tasks: Assists with supervising, coaching, and training of assigned staff Provides input regarding staff performance and evaluations Directs workflow of component processing and assures communication between shifts Assures completion of duties by staff members Assists in procedure development and implementation Assists in reviewing records Assists in maintaining appropriate levels of supplies and materials needed for component manufacturing Minimum Qualifications High School Diploma or GED Ability to read, understand, and follow written and verbal instructions Ability to follow SOP in a heavily FDA regulated environment Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting and/or pulling/pushing up to 50 pounds Standing or walking for an extended period Bending and twisting #zr

Monday-Friday, rotating weekends. A Mobile Staging Clerk is responsible for stocking and maintaining adequate supplies in the mobile staging department. This role packs and stages all supplies, and minor equipment needed for scheduled blood drives, as well as organizes t-shirt for blood drives and centers. A Mobile Staging Clerk performs and documents various minor equipment repairs. This role ensures supplies on mobile vehicles are well stocked and kept in orderly fashion. Essential Functions Orders and maintains adequate inventory of supplies/equipment needed for staging multiple daily blood drives Stages all supplies and minor equipment for daily collections Ensures that all PODs meet minimum quantities of ancillary items and are replenished daily Organizes and packs t-shirts according to requests on trip sheets Fulfills daily t-shirt requests for all centers Ensures mobile stock room shelves are labeled appropriately and neat and orderly Restocks supplies on blood mobiles according to Mobile Supply Sheet requests Orders required supplies and equipment through purchasing online ticket system (PROS) Ensures rotation of supplies to prevent exceeding expiration dates Oversees rotation of selected cleaning solution for Donor Services Reports problematic staff related findings to appropriate manager Assists in monthly t-shirt inventories Reports equipment failures/issues to facilities for repairs needed Performs QC checks on specified supplies prior to staff use Maintains cleanliness of coolers used during collection process Periodic assistance in bus deliveries and pick-ups Deliveries of extra supplies to drives that need additional items Assists in warehouse and courier duties as needed Assists with cleaning of vehicles if needed Assists the Donor Services team as needed Other duties as assigned or required Minimum Qualifications High School Diploma or GED Job related experience preferred Valid Driver's License with no major infractions and dependable transportation CDL License preferred Excellent customer services skills Understands and follows written and verbal instructions Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting and/or pulling/pushing up to 50 pounds Standing or walking for an extended period Bending and twisting

The Partnerships and Media Specialist will coordinate and collaborate with TBC team members to build and maintain a positive image for the organization. This position will be responsible for establishing and maintaining relationships with partners, media companies (as well as their producers and reporters), donors, the community, public interest groups, employees, TBC executives, and all other stakeholders. Reporting to the Director of Public Relations and Marketing, this position will work to create communication strategies, implement plans to maintain consistent messaging through media, sponsorships/partnerships, advocacy efforts, and public relations. The Partnerships and Media Specialist must be able to collaborate with other TBC team members across a broad spectrum of job duties and positions to promote cooperative relationships with internal and external stakeholders. Essential Functions Creates and implements the promotion of the organization's public image, builds public relations strategies, develops brand trust, and influences public opinion Creates and distributes press releases, fact sheets and articles, as well as responds to inbound requests for organizational information and interviews Develops executive talking points and media kits Arranges and plans speaking engagements, press conferences, donor events, and sponsor/partner events Acts as a designated spokesperson for the organization while maintaining the schedule/calendar of appearances and speaking opportunities for the CEO and other executives Writes speeches, talking points, and other external and internal communication for TBC and/or any member of the TBC Executive Team as needed Distributes executive/organizational messages internally and externally Establishes and maintains relationships with partners/sponsors, media organizations, donors/recipients, the community, employees, TBC executives, public interest groups, etc. This includes negotiating paid partnerships, sponsorships, or contracts and then reviewing with the Director of Public Relations and Marketing Maintains and curates a detailed distribution list Collaborates with the Marketing and Public Relations team to ensure consistent messaging across all distribution channels Assists in creating strategy to increase employee awareness and promote productivity Develops relationships/garners support from legislative bodies (local, state, national) Provides onsite PR assistance for large, event-style blood drives and events Coordinate and plan events as assigned Actively seek new partners and community involvement Monitor performance and ROI Other duties as assigned or required Minimum Qualifications Bachelor's Degree in Marketing, Communications, Public Relations, or Journalism At least 5 years of experience in public relations, marketing, communications, journalism, or other related field Ability to communicate effectively, tactfully, and courteously to media, partners, donors, and co-workers Ability to organize and prioritize workload and meet deadlines Excellent verbal and written communications, analytical, organizational, interpersonal, and creative skills Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint Ability to work with all levels and in a diverse work environment Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 50 pounds Sitting, standing, or walking for an extended period of time Bending and twisting

in Myrtle Beach. The Divisional Manager of Donor Services oversees donor collection operations within a designated divisional territory of The Blood Connection. This position ensures upmost efficiency and compliance are met. The Divisional Manager of Donor Services provides leadership and discipline to direct reports; interviews and hires new staff; and ensures staff is appropriately trained. This role conducts audits to ensure departmental and organizational procedures, processes, and policies are followed. This position requires frequent travel as applicable to various fixed site centers and mobile collection drives. The Divisional Manager of Donor Services works with others to fulfill the mission of The Blood Connection. Essential Functions Maintains standards established by FDA, AABB, and other governing bodies; stays abreast of new and/or impending regulatory changes Ensures accountability of job performances for direct reports; provides appropriate documentation when required to document performance/disciplinary action as needed Responsible for collections staff scheduling (in absence of Divisional Supervisor or Scheduler) Coordinates staff changes post release of schedule (in absence of Divisional Supervisor or Scheduler) Monitors departmental measures/goals such as platelet goal, platelet split rates, deferral rates, QNS rates, efficiency rates, deficient collection trends, and staff overtime; takes appropriate action to correct any deficiencies; seeks opportunities for improvement Monitors occurrence management system: takes prompt action to push incident investigation to completion; puts measures in place to prevent/limit incident from occurring again Creates and/or supports corrective actions required to sustain continuous improvement Works with departmental and organizational management teams to complete ongoing projects in allotted time frame Conducts routine audits Ensures training courses are appropriate and executed in timely fashion; conducts training where required Works to develop and mentor direct reports to reach full potential Ensures effective external and internal communication between all department levels Functions to foster teamwork and enhance operational success Performs back up to other Donor Services Management as needed Organizes and conducts staff meetings Participates in internal and external audits/inspections Ensures departmental goals are consistent with business plan of the company Selects, develops, and motivates qualified staff to effectively carry out department functions Participates in the evaluation of new technologies that may increase staff efficiency or improve the quality departmental workflow Participates in occurrence management involving direct reports Participates in annual departmental budget preparation Disciplines direct reports as required; provides documentation of disciplinary action and follow up; terminates employment of staff unable to meet TBC and regulatory standards Other duties as assigned or required Minimum Qualifications High School Diploma or GED; BS, BA, or RN Degree preferred At least four years experience working in a Blood Donation Center or equivalent business Apheresis or dialysis experience preferred Valid Driver's License with no major infractions and dependable transportation Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to organize and prioritize workload and meet deadlines Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Ability to exercise discretion on sensitive and confidential matters Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 25 pounds Sitting, standing, or walking for an extended period Bending and twisting

Job Title Field Service Technician (FSTECH) Rotating two week schedule: Tuesday-Friday 7:00am-5:00pm - on call every 4 weeks. The Field Service Technician effectively and properly maintains fleet, building infrastructure and mechanical equipment for The Blood Connection's divisional donor centers and mobile staging sites. This position assists the efficiency and effectiveness of The Blood Connection by assuring the fleet, building infrastructures and equipment are in proper working order. This position effectively maintains inventory of supplies and operates in a neat, organized manner. Essential Functions Fleet Vehicles: Assists with tracking and documentation of fleet maintenance Performs mechanical and operational repairs, services as qualified, and schedules mechanical services when needed locally and in remote mobile staging locations Responds to emergency work orders as necessary to ensure vehicles are functional for blood drives Communicates with operational staff and coordinates repairs as needed Buildings: Assists with building maintenance at all remote sites, and when qualified performs necessary repairs Assists with maintaining the interior and exterior building appearance Responds to work orders as necessary to ensure buildings are operational for accepting blood donors Operational Equipment: Assists operational staff in scheduling of maintenance work, and when qualified performs certain maintenance procedures Assists operational staff in the record keeping of such maintenance when required Assists with special projects as required Miscellaneous: Adheres to all safety policies and procedures Other duties as assigned or required Minimum Qualifications Technical/Vocational School for Fleet (Automotive and Truck) service and repair OR 5 years of related experience with the disciplines described above Bus maintenance experience a plus 3 plus years of related experience preferred CDL License with no major infractions and dependable transportation Ability to travel and work according to a changing schedule Excellent time management skills Ability to read and follow written and/or verbal instructions Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors and co-workers Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting and/or pulling/pushing up to 30 pounds frequently Lifting and/or pulling/pushing up to 60 pounds occasionally Sitting, standing, or walking for an extended period of time Bending, twisting, kneeling, and crawling

24 Days PTO! - Use it, Cash it, Roll it over Potential Company Bonuses Tuition Reimbursement 401k Retirement Plan Health Insurance (Medical, Vision, and Dental) Healthcare and Dependent Care FSA Short and Long-Term Disability Employee Assistance Program (EAP) Basic Life Insurance Are you passionate about making a difference in your community? The Blood Connection is seeking a dedicated Donor Services Technician Driver to play a pivotal role in our mobile blood drive operations. As a key member of our team, you'll register donors, conduct assessments, and ensure compliance with regulatory standards while providing exceptional customer service. Operating our specialized mobile blood donation bus, you'll travel to various locations, set up donation sites, and maintain a clean and efficient environment. If you're ready to contribute to our mission of providing a safe and adequate blood supply for patient care, apply today! Flexibility in scheduling, including weekends and occasional evenings, is required. Join us in making a positive impact through every blood donation. Position Overview The Donor Services Technician Driver at The Blood Connection plays a pivotal role in enhancing the donor experience while supporting mobile blood drive operations. Responsible for registering donors, conducting donor history assessments, and performing physical evaluations, this position ensures adherence to regulatory standards and organizational protocols. In addition to these critical responsibilities, the role involves driving and operating a specialized mobile blood donation bus to various locations, setting up donation sites, maintaining bus cleanliness and operational readiness, as well as providing exemplary customer service throughout the donation process. The Donor Services Technician Driver must demonstrate professionalism, exceptional communication skills, and a commitment to donor satisfaction, all while maintaining a flexible schedule to accommodate varying operational needs, including weekends and occasional evenings. This position offers a unique opportunity to directly contribute to The Blood Connection's mission of providing a safe and adequate blood supply for patient care, fostering a supportive environment for donors and ensuring the efficiency and success of mobile blood drives. Essential Functions Greeting Donors and Guests: Opens doors and welcomes visitors and patrons with a smile to achieve rapport and create ambience Genuinely greets donors and other guests in a manner that promotes welcome and appreciation by smiling, standing, and showing respect to donors taking time out of their day to perform a charitable act Identifies donor by his or her specific appointment (if applicable) and endeavors to engage donor by name during the remainder of his or her donor experience Donor Eligibility: Assesses donor eligibility by performing computer verification Screens prospective donors through medical history, mini physical, and testing results Provides educational material Donor Collection: Performs the donor health history and physical assessment according to current standard operating procedures Selects proper material for blood collection Escorts donor through next phase of collection and ensures proper handoff to collections team member Maintaining Mobile Bus Impression: Maintains mobile bus appearance by ensuring that the mobile bus is clean, organized, inviting, and free of debris during operational hours Liaising with Donors and Guests: Communicates the TBC vision of donor experience to patrons Capable of conveying the organizational values Capable of conveying the operational mission Engages donors in conversation and makes them feel important Stays “close to the customer" and maintains effective communication with him/her at all times through active engagement in the donation process and interpretation of the pulse of the current operational situation or circumstance Reports to management all observations that may tarnish a donor's experience, and immediately contacts management if the donor appears disgruntled or unsatisfied Extends appreciation and gratitude to donors Completes TBC Donation Experience Training Operational Responsibilities: Responsible for bloodmobile drives and pick-ups Must be willing to operate a specialized mobile unit to various locations in our service area Maintain safe transport and operation while operating specialized mobile Maintains effective working relationships with collection staff and management to ensure that the donor flow is expedited and efficient Provides professional, courteous, and prompt service Performs reception and telephone duties as assigned Performs donor collection support tasks (as indicated by appropriate training and release-to-task) Stocks donor screening room Miscellaneous: Participates in TBC sponsored blood drives and other special events Other duties as assigned or required Minimum Qualifications High School Diploma or GED Customer service experience Valid Driver's License with no major infractions and dependable transportation Class A or B CDL License with no major infractions Commercial Learners Permit (CLP) at minimum Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors and co-workers Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting and/or pulling/pushing up to 50 pounds Sitting, standing, or walking for an extended period of time Bending and twisting

Requirements Requirements · High school diploma or equivalent, required. · Minimum of 1 year of phlebotomy work experience required. · Valid state-issued Driver License; must be at least 21 years old. · Clean driving record for last 5-years; own reliable transportation, must provide proof of required auto insurance coverage (100/300/100). · Clean criminal history, as required for positions with direct patient care; some states require additional background checks including fingerprinting. · Phlebotomy Certification from an accredited training school or equivalent, preferred. · Home Draws: Minimum of 3 years of phlebotomy work experience required; additional credentialing requirements must be successfully completed prior to working on our Home Draw team! · Must possess a passion for SAFETY and CUSTOMER SERVICE. AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Candidate must be able to train for approximately 4 to 5 weeks with the first 2 to 3 weeks on 1st shift Monday through Friday 6:30am to 3pm. The remainder of training will be on shift. 24 Days PTO! - Use it, Cash it, Roll it over Potential Company Bonuses Tuition Reimbursement 401k Retirement Plan Health Insurance (Medical, Vision, and Dental) Healthcare and Dependent Care FSA Short and Long-Term Disability Employee Assistance Program (EAP) Basic Life Insurance Position Overview The Hospital Services Specialist is a position which is responsible for the safe and effective distribution of blood and blood components and all aspects of the distribution process in accordance with AABB and FDA guidelines. This position requires excellent customer service skills. This position is responsible for assuring that all hospital customers receive blood products as ordered, the transport of products is performed as efficiently and timely as possible, and that excellent customer service is delivered at all times. This position must work closely with the couriers to maintain customer satisfaction. Essential Functions Hospital Services Tasks: Ensures that all orders are filled and delivered in a timely manner Coordinates routes and pickups to ensure timely processing and delivery Performs all procedures for the shipping and receiving of blood components Assists in inventory management and stock rotation of blood and blood components Provides support to hospital blood banks served by the blood center Ensures that all orders are filled and delivered in a timely manner Performs modifications of blood products as expected (irradiation, washing, freezing, etc.) Works closely with couriers for most efficient routes Works with others to fulfill the mission of The Blood Connection General Work Practices: Practices good customer service relations with co-workers, clients, and the general public Operates company vehicles in a safe manner Produces accurate, precise, and legible documentation Performs on-call duties as assigned Performs housekeeping duties as needed to keep a clean and orderly work area and Other duties as assigned or required Minimum Qualifications High School Diploma or GED Valid Driver's License with no major infractions and dependable transportation Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to organize and prioritize workload and meet deadlines Ability to establish and maintain effective working relationships with staff, management, and peers. Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting and/or pulling/pushing up to 50 pounds Standing or walking for an extended period Bending and twisting

Position OverviewAs part of the Donor Resources Department, the Account Manager is responsible for the goal of a territory. This role is responsible for managing existing blood drive accounts, maximizing their production, finding new accounts, and working efficiently to best utilize corporate resources. This role works closely with the Donor Resource Department Management to meet and exceed the collection goals and inventory needs of The Blood Connection while building strong relationships in the territory. The Account Manager provides all necessary support to blood drive coordinators through personalized, consistent, and proactive planning, utilization of appropriate marketing and advertising tools, donor appointment management, and appropriate follow-up. Essential Functions Plan and execute effective strategies to recruit, retain, and manage sponsor group organizations and relationships to achieve territory blood collection goals Establishes blood drive projections in line with Divisional resources and needs Develop potential sponsor leads Strategize recruitment tactics well in advance of blood drive date and adhere to drive planning best practices Hold external stakeholders responsible for helping to achieve drive goals Effectively communicates with donor chairpersons and donor groups pre, during and post drive event Encourages creativity and successful campaigns to increase donor participation at blood drives Implements all TBC marketing programs Exhibit teamwork within division to help ensure Divisional goal is met Establishes committees to recruit donors and volunteer at drives Coordinates meetings and presentations within sponsor groups to teach donor recruitment techniques and encourage importance of each account hitting goal Provides superior customer service to blood donors, blood donor groups, internal and external customers. Establishes patronage and relationships with blood drive sponsor groups Educates the community by attending health fairs and community/marketing events and giving presentations to spread the mission of The Blood Connection Organizes meetings with sponsor contacts, committees, and/or employees to educate them and promote blood drives. Seeks out opportunities to speak at services at houses of worship Seeks out supervisory, health/safety meetings, and employee meetings to further educate and recruit donors for blood drives Builds strong relationships with sponsor groups to grow blood drives into more successful events Minimum Qualifications College degree preferred Outside sales and/or marketing experience of 2 years preferred or related experience. Public Speaking-ability to sell The Blood Connection to all groups in the community by carrying our message of community service and the necessity of participation and support Experience with Microsoft Office including PowerPoint, Excel, and Word Valid Driver's License with no major infractions and dependable transportation Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to organize and prioritize workload and meet deadlines Excellent analytical, organizational, interpersonal, verbal, and written communications skills Strong computer skills Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Physical DemandsThe physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 25 pounds Sitting, standing, or walking for an extended period Bending and twisting

Shifts Available: Monday-Friday - 6:30am-5:00pm (rotating weekends) Friday, Saturday, Sunday - 6:00am-6:30pm A Testing Laboratory Technician is a clinical laboratory scientist with a broad knowledge of procedures routinely performed in a medical laboratory and a working knowledge of all procedures performed in a relevant specialty area. The job primarily involves the application of this knowledge through the performance of analytical related tasks using blood or blood products, the correlation of test results and the solution of testing problems, and the continued development of operational skills through daily workload responsibilities. Essential Functions Donor Testing: Performs automated ABO/Rh testing on donor samples Performs automated syphilis testing on donor samples Performs manual RPR testing on TP reactive donors Performs automated CMV testing on donor samples Performs automated antibody screens on donor samples Performs automated ELISA testing procedures used to detect viral antibodies and/or antigens in donors and/or patients Performs automated nucleic acid testing on donor samples Bacterial Detection Testing: Performs bacterial detection testing on platelet apheresis products Laboratory Computer: Uses the LIS to manage donor-testing information generated by automated testing equipment Quarantining/Discarding Blood Components: Identifies products that require quarantine or discard due to non-confirming test results and communicates information to the component lab Equipment Care: Performs QC for equipment used in the donor-testing lab Performs calibration of equipment as needed Performs maintenance procedures as indicated by equipment manufacturer's recommendations Hematology Analysis: Performs automated cell counts on donor/patient samples Performs automated cell counts on manufactured blood components as indicated Miscellaneous: Other duties as assigned or required Minimum Qualifications Associate Degree in Medical Laboratory Technology or bachelor's degree in Medical Technology or Bachelor of Science Degree in a life science plus up to two years' experience in a clinical laboratory MLT/MT strongly preferred ASCP certification required for associate level degrees (MLT) Job related experience is strongly preferred Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Demonstrate a thorough understanding of the methodologies and operating principles used in a blood center Ability to establish and maintain effective working relationships with staff, management, and peers Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting and/or pulling/pushing up to 50 pounds Standing or walking for an extended period Bending and twisting

The Collections Staff Scheduler prepares departmental staff schedules including adjustments post staff schedule release. This position assists with various record review; takes staff call duties as required; assigns resources to drives including staff and assets; assists in assessing blood drive efficiency by calculating the BDER metric for each drive (Collected Units/Staff Productive Hours); and assists in forecasting staff attribute needs and training availability. Essential Functions Prepares departmental staff schedules using HemaCollect Schedules staff hours to accurately schedule and avoid overtime Submits prepared schedule to appropriate Management for approval Promptly communicates staff attendance issues to appropriate Management Enters and communicates post schedule release changes to staff Monitors departmental PTO requests Schedules vehicles and drivers for the blood drives utilizing HemaCollect Prepares blood drive trip sheets and if required, other information needed for a successful drive Reviews daily Mobile Collections QC records Takes on call schedule duties as required Other duties as assigned or required Minimum Qualifications High School Diploma or GED Job related experience is preferred Valid Driver's License with no major infractions and dependable transportation Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Ability to organize and prioritize workload and meet deadlines Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 50 pounds Sitting, standing, or walking for an extended period Bending and twisting

30 Days PTO! - Use it, Cash it, Roll it Potential Company Bonuses Tuition Reimbursement 401k Retirement Plan Health Insurance (Medical, Vision, and Dental) Healthcare and Dependent Care FSA Short and Long-Term Disability Employee Assistance Program (EAP) Basic Life Insurance Position OverviewAs part of the Donor Resources Department, the Account Manager is responsible for the goal of a territory. This role is responsible for managing existing blood drive accounts, maximizing their production, finding new accounts, and working efficiently to best utilize corporate resources. This role works closely with the Donor Resource Department Management to meet and exceed the collection goals and inventory needs of The Blood Connection while building strong relationships in the territory. The Account Manager provides all necessary support to blood drive coordinators through personalized, consistent, and proactive planning, utilization of appropriate marketing and advertising tools, donor appointment management, and appropriate follow-up. Essential Functions Plan and execute effective strategies to recruit, retain, and manage sponsor group organizations and relationships to achieve territory blood collection goals Establishes blood drive projections in line with Divisional resources and needs Develop potential sponsor leads Strategize recruitment tactics well in advance of blood drive date and adhere to drive planning best practices Hold external stakeholders responsible for helping to achieve drive goals Effectively communicates with donor chairpersons and donor groups pre, during and post drive event Encourages creativity and successful campaigns to increase donor participation at blood drives Implements all TBC marketing programs Exhibit teamwork within division to help ensure Divisional goal is met Establishes committees to recruit donors and volunteer at drives Coordinates meetings and presentations within sponsor groups to teach donor recruitment techniques and encourage importance of each account hitting goal Provides superior customer service to blood donors, blood donor groups, internal and external customers. Establishes patronage and relationships with blood drive sponsor groups Educates the community by attending health fairs and community/marketing events and giving presentations to spread the mission of The Blood Connection Organizes meetings with sponsor contacts, committees, and/or employees to educate them and promote blood drives. Seeks out opportunities to speak at services at houses of worship Seeks out supervisory, health/safety meetings, and employee meetings to further educate and recruit donors for blood drives Builds strong relationships with sponsor groups to grow blood drives into more successful events Minimum Qualifications College degree preferred Outside sales and/or marketing experience of 2 years preferred or related experience. Public Speaking-ability to sell The Blood Connection to all groups in the community by carrying our message of community service and the necessity of participation and support Experience with Microsoft Office including PowerPoint, Excel, and Word Valid Driver's License with no major infractions and dependable transportation Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to organize and prioritize workload and meet deadlines Excellent analytical, organizational, interpersonal, verbal, and written communications skills Strong computer skills Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Physical DemandsThe physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 25 pounds Sitting, standing, or walking for an extended period Bending and twisting

24 Days PTO! - Use it, Cash it, Roll it over Potential Company Bonuses Tuition Reimbursement 401k Retirement Plan Health Insurance (Medical, Vision, and Dental) Healthcare and Dependent Care FSA Short and Long-Term Disability Employee Assistance Program (EAP) Basic Life Insurance Position Overview The overall objective of a Donor Services Technician is to enhance and maximize the donor experience. As the first impression of the organization, the Donor Services Technician must reflect professionalism, competency, exemplary customer service skills, and a genuine appreciation for the donor and the values and mission of The Blood Connection. A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in accordance to departmental SOPs and regulatory standards. This role must have excellent customer service skills and a presentable appearance. A Donor Services Technician must be able to work varied hours including working some weekends. While not desirable and is avoided when possible, this role must be able to adapt to a work schedule that may change with less than 24 hours' notice. This position supports donor centers and mobile operations. Essential Functions Greeting Donors and Guests: Opens doors and welcomes visitors and patrons with a smile to achieve rapport and create ambience Genuinely greets donors and other guests in manner that promotes welcome and appreciation by smiling, standing, and showing respect to donors taking time out of their day to perform a charitable act Identifies donor by his or her specific appointment (if applicable) and endeavors to engage donor by name during the remainder of his or her donor experience Donor Eligibility: Assesses donor eligibility by performing computer verification Screens prospective donors through medical history, mini physical, and testing results Provides educational material Donor Collection: Performs the donor health history and physical assessment according to current standard operating procedures Selects proper material for blood collection Escorts donor through next phase of collection and ensures proper handoff to collections team member Maintaining Store Front Impression: Maintains facility appearance (organization and cleanliness of store front donor areas) by assuring that all store front l areas are clean, inviting and free of debris during operational hours (between janitorial cleanings) Ensures that the night cleaning staff is carrying out the duties allocated to them by visual inspection, reporting all non-conformances Liaising with Donors and Guests: Communicates the TBC vision of donor experience to patrons Capable of conveying the organizational values Capable of conveying the operational mission Engages donors in conversation and makes them feel important Stays “close to the customer" and maintains effective communication with him/her at all times through active engagement in the donation process and interpretation of the pulse of the current operational situation or circumstance Reports to management all observations that may tarnish a donor's experience. Immediately contacts management if the donor appears disgruntled or unsatisfied Extends appreciation and gratitude to donors Completes TBC Donation Experience Training Operational Responsibilities: Maintains effective working relationships with collection staff and management to assure that the donor flow is expedited and efficient Provides professional, courteous, and prompt service Performs reception and telephone duties as assigned Performs donor collection support tasks (as indicated by appropriate training and release-to-task) Stocks donor screening room Miscellaneous: Participates in TBC sponsored blood drives and other special events Other duties as assigned or required Minimum Qualifications High School Diploma or GED Customer service experience preferred Valid Driver's License with no major infractions and dependable transportation Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting and/or pulling/pushing up to 50 pounds Sitting, standing, or walking for an extended period Bending and twisting

24 Days PTO! - Use it, Cash it, Roll it over Potential Company Bonuses Tuition Reimbursement 401k Retirement Plan Health Insurance (Medical, Vision, and Dental) Healthcare and Dependent Care FSA Short and Long-Term Disability Employee Assistance Program (EAP) Basic Life Insurance Position Overview An Apheresis Nurse performs patient cellular therapy collections using automated technology. Depending on the patient, venous access is obtained by either peripheral venipuncture or access to central venous catheter. An Apheresis Nurse administers medications to patients if indicated by ordering physician and/or Medical Director. This position performs Cellular Therapy apheresis and Donor Advocacy. An Apheresis Nurse demonstrates excellent customer service, promoting a professional image of The Blood Connection. Essential Functions Cellular Therapy Collections: Performs various cellular therapy collections using automated technology Ensures cellular therapy patients are collected within timeframe and guidelines established by ordering service Ensures adequate coverage of patient collections and customer needs through appropriate scheduling Ensures collected products are shipped in accordance to guidelines established by ordering service Performs central venous catheter (CVC) access and care. If required, performs CVC dressing change Performs peripheral venous access Administers medications to patients if indicated by ordering physician and/or Medical Director and ensures right patient, right medication, right dose, right route, at right time Coordinates closely with ordering physician to ensure optimal patient care Ensures adequate supplies on hand to perform cellular therapy procedures, restocks supplies when needed, and ensures supplies have not expired Serves as a preceptor and resource to other Cellular Therapy Collections staff as needed Obtains at least 10 hours of continuing education annually, as required by FACT Donor Collections: In absence of cellular therapy collections and donor advocacy, the Apheresis Nurse performs donor apheresis collections and/or other donor collections (if trained) Performs donor screening, phlebotomy, and post donation care Departmental: Adheres to departmental Standard Operating Procedures (SOPs) and external regulatory standards Stays abreast of new trends, technology, and regulations as related to apheresis and cellular therapy Acts as a resource for non-nursing collection staff Abides by requirements listed in contracts between TBC partners and TBC regarding cellular therapy collections Donor Reaction Management and Donor Advocacy Serves as a contact for staff and donors in a circumstance where injury or reaction is suspected or identified, as well as documenting donor interaction in the donor's reaction record Serves as the contact point for adverse reactions/injuries Routes pertinent information regarding complaints to the appropriate personnel to help resolve donor customer service issues Escalates any adverse reactions or injuries that necessitate medical intervention or payment of medical bills to RN Coordinator (report to the VP of Clinical Support Services in the absence of RN Coordinator) Serves as the contact point for donor complaints regarding customer service Documents and routes information regarding complaints to the appropriate personnel to help resolve service issues Follows up with donors and parents of minor donors who experience adverse reactions to the blood donation process to assure donor receives all necessary care and treatment Creates and maintains documentation for adverse reactions, closing them out when all necessary follow-up is complete Receives calls from donors with information on post donation events Receives calls regarding donor suitability issues Performs donor follow-up stemming from donor surveys, call backs, and BacT investigations Receives donor feedback from TBC Response Center and performs follow-up as appropriate Provides excellent customer service, cultivating positive working relationships with all staff, volunteers and external customers Exhibits safety, accuracy, respectfulness and efficiency within job tasks Assists with special projects as assigned Miscellaneous: Other duties as assigned or required Minimum Qualifications Must be a graduate of an accredited school of nursing and maintain current RN or LPN license with the SC State Board of Nursing (Graduate Nurses may be considered if approved by the VP of Clinical Support Services and if the nurse has obtained a temporary license in accordance with the SC State Board of Nursing) Apheresis or Dialysis background preferred Proficient in performing and understanding patient central line care Ability to operate/learn automated collection devices Ability to follow SOP in a heavily FDA regulated environment Ability to organize and prioritize workload and meet deadlines Excellent analytical, organizational, interpersonal, verbal, and written communications skills Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors and co-workers Ability to work with all levels in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers

24 Days PTO! - Use it, Cash it, Roll it over Potential Company Bonuses Tuition Reimbursement 401k Retirement Plan Health Insurance (Medical, Vision, and Dental) Healthcare and Dependent Care FSA Short and Long-Term Disability Employee Assistance Program (EAP) Basic Life Insurance Shift Schedules Available: Thursday-Sunday 5:00pm-3:30am Shift Differentials: Extra $1.50/hr. after 7:00pm on weekdays Extra $2.00/hr. on weekend days Extra $3.50/hour after 7:00pm on weekend nights Position Overview Responsible for the transportation of materials and supplies to and from satellite centers and mobile collection sites. Good communication skills are required in order to maintain necessary relationships with couriers and staff from other divisions to ensure timely deliveries. Essential Functions Supply Chain Logistics Support Tasks: Loads vehicle with necessary materials and supplies Coordinates and performs routes and pickups to ensure timely processing and delivery Accurately completes all paperwork or electronic documentation as required General Work Practices: Practices good customer service relations with co-workers, clients and the general public Maintains a clean and orderly work area Operates company vehicles in a safe manner Produces accurate, precise, and legible documentation at each level of the manufacturing and distribution process Miscellaneous: Helps to manage/rotate inventory as needed Other duties as assigned or required Minimum Qualifications High School Diploma or GED Prior experience in a similar/related job preferred Valid Driver's License with no major infractions and dependable transportation Acceptable level of competence with standard operating protocols used in the department and throughout the blood center in general Good knowledge of operating Smart devices Excellent customer services skills Ability to read, understand, and follow written and verbal instructions Ability to follow SOP in a heavily FDA regulated environment Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors and co-workers Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting and/or pulling/pushing 50/100 pounds Sitting for an extended period of time Bending and twisting #zr

Requirements Requirements · High school diploma or equivalent, required. · Minimum of 1 year of phlebotomy work experience required. · Valid state-issued Driver License; must be at least 21 years old. · Clean driving record for last 5-years; own reliable transportation, must provide proof of required auto insurance coverage (100/300/100). · Clean criminal history, as required for positions with direct patient care; some states require additional background checks including fingerprinting. · Phlebotomy Certification from an accredited training school or equivalent, preferred. · Home Draws: Minimum of 3 years of phlebotomy work experience required; additional credentialing requirements must be successfully completed prior to working on our Home Draw team! · Must possess a passion for SAFETY and CUSTOMER SERVICE. AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

The overall objective of a Donor Services Technician is to enhance and maximize the donor experience. As the first impression of the organization, the Donor Services Technician must reflect professionalism, competency, exemplary customer service skills, and a genuine appreciation for the donor and the values and mission of The Blood Connection. A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in accordance to departmental SOPs and regulatory standards. This role must have excellent customer service skills and a presentable appearance. A Donor Services Technician must be able to work varied hours including working some weekends. While not desirable and is avoided when possible, this role must be able to adapt to a work schedule that may change with less than 24 hours' notice. This position supports donor centers and mobile operations. Essential Functions Greeting Donors and Guests: Opens doors and welcomes visitors and patrons with a smile to achieve rapport and create ambience Genuinely greets donors and other guests in manner that promotes welcome and appreciation by smiling, standing, and showing respect to donors taking time out of their day to perform a charitable act Identifies donor by his or her specific appointment (if applicable) and endeavors to engage donor by name during the remainder of his or her donor experience Donor Eligibility: Assesses donor eligibility by performing computer verification Screens prospective donors through medical history, mini physical, and testing results Provides educational material Donor Collection: Performs the donor health history and physical assessment according to current standard operating procedures Selects proper material for blood collection Escorts donor through next phase of collection and ensures proper handoff to collections team member Maintaining Store Front Impression: Maintains facility appearance (organization and cleanliness of store front donor areas) by assuring that all store front l areas are clean, inviting and free of debris during operational hours (between janitorial cleanings) Ensures that the night cleaning staff is carrying out the duties allocated to them by visual inspection, reporting all non-conformances Liaising with Donors and Guests: Communicates the TBC vision of donor experience to patrons Capable of conveying the organizational values Capable of conveying the operational mission Engages donors in conversation and makes them feel important Stays “close to the customer" and maintains effective communication with him/her at all times through active engagement in the donation process and interpretation of the pulse of the current operational situation or circumstance Reports to management all observations that may tarnish a donor's experience. Immediately contacts management if the donor appears disgruntled or unsatisfied Extends appreciation and gratitude to donors Completes TBC Donation Experience Training Operational Responsibilities: Maintains effective working relationships with collection staff and management to assure that the donor flow is expedited and efficient Provides professional, courteous, and prompt service Performs reception and telephone duties as assigned Performs donor collection support tasks (as indicated by appropriate training and release-to-task) Stocks donor screening room Miscellaneous: Participates in TBC sponsored blood drives and other special events Other duties as assigned or required Minimum Qualifications High School Diploma or GED Customer service experience preferred Valid Driver's License with no major infractions and dependable transportation Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting and/or pulling/pushing up to 50 pounds Sitting, standing, or walking for an extended period Bending and twisting

Position OverviewAs part of the Donor Resources Department, the Account Manager is responsible for the goal of a territory. This role is responsible for managing existing blood drive accounts, maximizing their production, finding new accounts, and working efficiently to best utilize corporate resources. This role works closely with the Donor Resource Department Management to meet and exceed the collection goals and inventory needs of The Blood Connection while building strong relationships in the territory. The Account Manager provides all necessary support to blood drive coordinators through personalized, consistent, and proactive planning, utilization of appropriate marketing and advertising tools, donor appointment management, and appropriate follow-up. Essential Functions Plan and execute effective strategies to recruit, retain, and manage sponsor group organizations and relationships to achieve territory blood collection goals Establishes blood drive projections in line with Divisional resources and needs Develop potential sponsor leads Strategize recruitment tactics well in advance of blood drive date and adhere to drive planning best practices Hold external stakeholders responsible for helping to achieve drive goals Effectively communicates with donor chairpersons and donor groups pre, during and post drive event Encourages creativity and successful campaigns to increase donor participation at blood drives Implements all TBC marketing programs Exhibit teamwork within division to help ensure Divisional goal is met Establishes committees to recruit donors and volunteer at drives Coordinates meetings and presentations within sponsor groups to teach donor recruitment techniques and encourage importance of each account hitting goal Provides superior customer service to blood donors, blood donor groups, internal and external customers. Establishes patronage and relationships with blood drive sponsor groups Educates the community by attending health fairs and community/marketing events and giving presentations to spread the mission of The Blood Connection Organizes meetings with sponsor contacts, committees, and/or employees to educate them and promote blood drives. Seeks out opportunities to speak at services at houses of worship Seeks out supervisory, health/safety meetings, and employee meetings to further educate and recruit donors for blood drives Builds strong relationships with sponsor groups to grow blood drives into more successful events Minimum Qualifications College degree preferred Outside sales and/or marketing experience of 2 years preferred or related experience. Public Speaking-ability to sell The Blood Connection to all groups in the community by carrying our message of community service and the necessity of participation and support Experience with Microsoft Office including PowerPoint, Excel, and Word Valid Driver's License with no major infractions and dependable transportation Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to organize and prioritize workload and meet deadlines Excellent analytical, organizational, interpersonal, verbal, and written communications skills Strong computer skills Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Physical DemandsThe physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 25 pounds Sitting, standing, or walking for an extended period Bending and twisting