Team Leader jobs at The Body Shop

Call Center Supervisor - Pacer Call Center Practice Employment Type: Full-Time Experience Required: 3-5 years in call center leadership Industry Preferred: Healthcare, Health Plans, PBM, Customer Service Operations About Pacer Pacer Staffing supports enterprise clients with large-scale, performance-driven contact center talent. Our Call Center Practice provides Customer Service Advocates (CSAs) to our clients and we are expanding our leadership team to support this growing line of business. We are looking for a Call Center Supervisor who can coach, develop, and support our remote CSA workforce while partnering closely with Account Management, HR, Delivery, and client-side leadership to drive high performance and retention. Position Summary The Call Center Supervisor will oversee a team of remote Customer Service Advocates assigned to healthcare contact center programs. This leader is responsible for monitoring performance, coaching associates, reinforcing expectations, driving quality, and ensuring alignment with client standards-including HIPAA, attendance compliance, professionalism, and performance metrics. This role plays a critical part in our success and will directly shape the growth, consistency, and quality of the Call Center Practice. Key Responsibilities People Leadership & Coaching Supervise a team of remote Customer Service Advocates (CSAs) supporting health plan members. Conduct regular 1:1s, performance discussions, and coaching sessions. Monitor attendance, quality, documentation, and adherence to client expectations. Reinforce Pacer and client standards: punctuality, schedule compliance, professionalism, HIPAA, and WFH requirements. Identify performance gaps early and implement corrective action or coaching plans. Performance Management Track KPIs including call quality, one-call resolution, audit scores, attendance points, and productivity. Review feedback from client supervisors and translate it into actionable coaching. Partner with HR for monthly contractor check-in meetings, addressing risks and providing support. Reduce attrition by maintaining strong communication and support structures. Training & Onboarding Partner with HR and Delivery to run New Hire Orientation, reinforcing expectations and work from home compliance. Support new hires while they ramp up in training and production. Validate equipment setup, internet requirements, and workspace compliance for new employees. Operational Excellence Ensure associates follow all HIPAA and confidentiality requirements. Coordinate with Account Manager and Delivery on performance trends and escalation needs. Maintain accurate documentation for attendance, coaching, warnings, and performance milestones. Implement standardized processes that scale as the practice grows. Client Partnership Collaborate with call center supervisors to understand expectations, performance trends, and class outcomes. Communicate insights back to Pacer leadership to enhance training, recruiting, and support processes. Participate in calibration sessions, performance reviews, and quality alignment meetings. Qualifications 3-5 years of call center leadership experience (Supervisor, Team Lead, Quality Coach, or equivalent). Experience in healthcare call centers strongly preferred (health plans, PBM, Medicare/Medicaid, provider/member services). Strong coaching, communication, and performance management skills. Prior experience supporting remote or hybrid customer service teams. Understanding of HIPAA, PHI, and healthcare compliance requirements (preferred). Proficiency with call center tools, QA frameworks, KPI reporting, and performance documentation. Ability to multitask across multiple systems and manage priorities in a fast-paced environment. High emotional intelligence and ability to build trust with remote associates. What We Offer Competitive compensation package Medical, dental, vision, 401(k) Opportunity to shape and grow a rapidly expanding call center practice High visibility with internal leadership and enterprise clients Remote work environment The chance to make a meaningful impact on associates supporting vulnerable member populations Ideal Candidate Profile You're a coach-first leader who thrives in fast-paced customer service environments. You build engaged, high-performing teams through communication, accountability, empathy, and structure. You're confident partnering with clients, enforcing standards, and supporting associates every step of the way. You are passionate about helping people succeed-and understand how to elevate performance in a healthcare call center environment.

About Us Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we're dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere. Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated. The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work. At G-P, we assist organizations in building exceptional global teams in days, not months-streamlining the hiring, onboarding, and management process to unlock growth potential for all. Globalization Partners LLC, with headquarters at 175 Federal St. 17 th Floor, Boston, MA 02110, has a full-time position (M-F, 8am-5pm) for Commercial Counsel Team Lead - Americas. Requirements: J.D. from an accredited U.S. law school, an active law license in a U.S. jurisdiction, and at least 24 months of experience in a commercial counsel position (must be at least 24 months of attorney experience supporting both sales and procurement with negotiation and administration of customer and vendor contracts, negotiating SaaS contracts, and providing legal advice and support for product development and compliance). Must have experience in performing the required job duties and demonstrate ability to perform them. Must perform work via telecommuting and during Pacific Time working hours. Job duties do not require travel. Duties include: Timely preparation, review, and negotiation of a high volume of contracts and other related documents, including but not limited to master services, consulting, license, SaaS, and customer and vendor agreements (sales and procurement). Independently and effectively negotiate master agreements with prospective customers, including leading telephone negotiations. Liaise with the business on contracts matters, including providing pragmatic and business-oriented assessment of contractual risk. Prepare and deliver trainings to the sales team and other internal groups to educate and inform teams on company policies and procedures. Monitor and advise stakeholders of contractual rights, obligations, and risks as they pertain to specific agreements and circumstances. Drive negotiation strategy, evaluate and advise on risk, and develop effective methods of mitigating risk through contractual terms using knowledge and understanding of the company's business model and product offerings. Utilize, navigate and work within contract management systems, including in maintaining life-cycle requirements, setting up training, and alerting internal clients to key contract dates and actions, and performing such other contract management functions. Analyze and revise contracts to ensure compliance with company policy, procedure, and relevant international law and regulations. Perform other contract-related activities and projects, as assigned. Provide legal advice and support on product development and compliance. Conduct corporate, compliance, and legal research. Assist with corporate work and other legal tasks, as needed. Coordinate and drive completion of commercial related projects and assorted other legal team projects to address the needs of a global, high-growth company. The annual gross base salary range for this position is $148,000 - $222,000 plus variable compensation. G-P. Global Made Possible. G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status. G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at ***************. Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information: G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate's background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate's specific record and the duties and requirements of the specific job.

The Operations Senior Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements. Work Schedule: Shift will be Mon - Thurs 3:30pm - 2:00am Location: 4600 North Hanley Road; St. Louis, MO 63134 What you will do: Develop, track and monitor employee's safety, compliance to quality, service and production standards. Monitor prescription turnaround time so that internal standards and client performance guarantees are met. Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals. Address staff concerns and day to day operational, system, customer service, quality, and professional issues. Work in production as needed. Implement programs and process improvements to enhance the level of internal and external customer service provided. Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy. Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Represents pharmacy operations in cross-functional meetings and projects. Other special projects and tasks as assigned. What you will need: High school diploma or GED BA/BS degree preferred. Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering) Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position. Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred. Knowledge of lean or process improvement methodologies Excellent oral and written communication skills Ability to adapt in a dynamic work environment, make independent decisions. Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. Willingness to work a flexible schedule for peak times. Monitors daily operations of a unit and actively assists or provides direction to subordinates as required. May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised) Ensures that projects are completed on schedule following established procedures and schedules. General PC knowledge including Microsoft Office, Internet, and email. Why join us? Health coverage effective day 1 (including medical, dental, vision) Holiday Pay and Paid Time Off (PTO) 401K with company match Tuition reimbursement Growth Opportunities Fun, friendly and unique culture - bring your whole self to work every day! This is an onsite position. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

A Cooling CE is responsible for installation, commissioning, scheduled and emergency service on Liebert Air products. The Cooling CE is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Cooling CE is also required to maintain continuous communication with Area/District Offices, and direct manager. RESPONSIBILITIES ROLE * Rely on direction to accomplish goals * Perform a number of work-related tasks * Capable of working under direct supervision or independently based upon training * Maintain certifications per Job requirements TECHNICAL * Render on site and phone assistance to customers. * Communicate with National Technical Support on equipment issues * Perform work related tasks according to company guidelines for scheduled maintenance * Implement Field Change Notices according to published guidelines * Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY * Operate in a safe manner in accordance with published safety guidelines * Must wear appropriate PPE as per company guidelines and accordance with job duties * Adhere to work hours policy guidelines - "14 hours rule" * Report all work related accidents or injuries within 24 hours to the appropriate personnel. * ADMINISTRATION * Provide accurate and timely reporting according to company guidelines * Timecards, expense reports, mileage reports, ticket closure, forms et al. * Maintain individual inventory in accordance with company policy * Maintain company property according to company policies * Vehicle, credit cards, PPE, test equipment, laptop, pager, et al. CUSTOMER SATISFACTION * Provide proper and adequate communication to internal and external customers * Provide estimated time of arrival to the customer for where applicable * Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment * Strive to provide all customers a "first time fix" for their equipment * Maintain customer satisfaction rates according to company guidelines * Attend Customer Meetings as required PERFORMANCE * Maximize productivity by combining service opportunities * Complete all work in an efficient and timely manner * Capable of making technical and commercial decisions under pressure * Properly evaluate site and equipment for appropriate billing status * Maintain productive utilization rate according to company guidelines * Perform inventory cycle counts according to company guidelines * Adhere to company dress code and safety regulations * Meet or exceed on-site response time requirements for each customer * Understand and comply with company startup/escalation processes and procedures * Maintain proper and adequate level of internal communications * Managers, co-workers, Support Services, electronic communications, et al. * Perform several work-related tasks * Capable of working under direct supervision or independently based upon training * Maintain certifications per Job requirements QUALIFICATIONS * High School Diploma or G.E.D. equivalent * HVAC - Certificate Program degree or equivalent experience in the field. * Six years military experience in a related field * Equivalent industry experience with EPA refrigerant license * Basic electrical knowledge * Interpersonal Skills * Professional * Reliable * Team Player * Familiarity with electrical / electronic test equipment and fundamentals * Must be able to read and interpret electrical line diagrams and blueprints * Working knowledge of OHM's law and HVAC theory * Technical skills * Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions * Elementary fix/repair techniques based on directed supervision * Capable of completing tasks and return unit to full operating conditions based upon directed supervision * Ability to summarize and report all work related tasks performed * Strong skill sets: * Communication skills * Customer service skills * Troubleshooting skills * Safety procedures * Organizational and planning skills * Computer skills * Mechanical aptitude PHYSICAL & ENVIRONMENTAL DEMANDS * While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. * Extreme cold (below 32*) * Extreme heat (above 100*) * Noise Level (Medium / High need to shout to be heard) * Working around moving machinery (fork-lifts, tractors) * Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) * Work outdoors (no effective protection from weather) WORKING CONDITIONS: * Travel is required * Flexible schedules (weekends, evenings, and holidays) * May have on-call responsibility * Valid driver's license * Must be at least 18 years old The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-TW1

At Vertiv, we design, manufacture, and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: * Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture * Company leaders have many years of hands-on Field Service experience in this industry and many others * Tremendous focus is placed on employee technical and leadership development * Technical Training takes place in our state-of-the-art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning * Competitive benefits include smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k with a company match & Generous PTO/Vacation Plan, Medical, Vision & Dental & more * Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides * Company-wide commitment to promoting a strong work/life balance * An employer-of-choice for Veterans with technical backgrounds The Site Leader will provide world class jobsite leadership for large, long-duration, high-profile orders of Vertiv power and/or thermal equipment. The Site Leader is the primary Vertiv Service on-site technical representative for large jobs, from construction start, through start-up, site acceptance testing, and project completion. The Site Leader is required to establish, grow and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Site Lead is required to work in tandem with the assigned Project Manager to collaborate on cost controls, schedule adherence, resource management, and ultimately a positive customer experience. DUTIES & RESPONSIBILITIES: ROLE SUMMARY * Provide jobsite technical leadership for large projects * Ability to become factory certified on a variety of products that interact with Liebert systems: * Expert working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al. * Leads an on-site team of 1-2 Project Leaders who may be leading crews of 1-10 Technicians each * Represents Vertiv at daily customer meetings and can speak to technical requirements for the day's schedule to coordinate activity with other parties on-site * Leads and supports start-up and site testing activities for assigned projects * Ensure sufficient manpower on-site each day to perform start-up and site testing work * Assist during start-up and site testing as necessary, depending upon man-power availability and site location * Provide daily status reports to Service Management, Project Management and sales rep TECHNICAL RESPONSIBILITIES * Keeps current on Vertiv equipment start-up and commissioning processes, procedures, and tools-of-the-trade * Keeps current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY RESPONSIBILITIES * Leads daily Vertiv toolbox talk, pre-job safety walk and inspection, and drives any necessary corrective/preventative actions required in a timely fashion * Operates in a safe manner in accordance with published safety guidelines * Must wear appropriate PPE as per company guidelines and accordance with job duties * Adhere to work hours policy guidelines - "14 hours rule" * Report all work related accidents or injuries within 24 hours to the appropriate personnel * Must be a role model to fellow associates with regards to safety by setting a positive example * Lead by example with the use of STOP WORK Authority, Good Catch engagement, and timely closure of necessary corrective/preventative actions ADMINISTRATIVE RESPONSIBILITIES * Ensure adherence to Vertiv Warranty process in partnership with Project Manager * Provide accurate and timely reporting in accordance with published guidelines * Timecards, expense reports, mileage reports, SR/task closure, forms, et al. * Supports Project Manager with obtaining any necessary technical data so Project Manager can maintain project systems * Maintain company property according to company policies * Credit cards, PPE, test equipment, laptop, smartphone, et al. CUSTOMER SATISFACTION RESPONSIBILITIES * Provide proper and adequate communication to internal and external customers * Ensure daily alignment of customer expectations and Vertiv activity, and drive clarification/re-alignment if there appears to be misalignment of expectations * Maintain customer satisfaction rates according to company guidelines PERSONAL PERFORMANCE EXPECTATIONS * Make decisions based on the Fundamental 5 in order of importance: Safety, Quality, Timeliness, Cost, Productivity * Capable of making timely decisions, technical and commercial, under pressure * Maintain productive utilization rate according to company guidelines * Adhere to company dress code and safety regulations * Understand and comply with company startup/escalation process and procedures * In all aspects of job requirements, must lead by example, and conduct themselves aligned to Vertiv Behaviors * Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al. * Ability to handle stressful situations and provide a calming effect to customer * High level of diplomacy when interacting with internal and external customers QUALIFICATIONS: * Experience (one or more of the following) * ASEET - preferred * Equivalent industry experience, specifically leading and actively participating in start-up and commissioning of Vertiv power equipment - preferred * ASMET * Six years military experience in a related field * Minimum 2 years of experience in Industrial construction management * Interpersonal Skills * Vertiv Behavior practitioner * Strong organizational skills * Independent operator * Strong verbal and written communication skills * Able to build and maintain trusting customer relationships * Collaborative and cooperative in high-stress environments * Able to communicate at all levels of an organization with a base level of executive presence * Able to quickly respond to changing customer priorities without disruption or resistance * Comprehensive knowledge of electrical / electronic test equipment and theory * Must be able to read and interpret electrical one-line diagrams and blueprints * In all aspects of the job, need to lead by example, and held to a higher standard of conduct * Product certifications up to date * Meet all aspects of the job description * Performance evaluation rating of meets all aspects of job requirement or better * Consistent performance and customer relation skills * Technical skills * Ability to make an immediate site evaluation, skills to include: environmental temperature, and general operating conditions without supervision * Ability to summarize and report all work related tasks performed * Independently evaluate, recognize and recommend acceptable customer solutions based upon site evaluation * Recommend and direct activities at a customer site by leading technical activities of other technicians * Provide on-site customer consultation with the assistance of Project Leader(s) * Capable of providing project leadership and on-site direction for assigned projects * Expert in Control of Hazardous Energy (COHE) procedures * Expert in site acceptance testing procedures and equipment * Computer skills * Advanced word processing, report generation * Spreadsheet processing * Electronic mail * Test equipment and data analysis programs * Familiarity with computer networks * Mechanical aptitude WORKING CONDITIONS: * Job assignments will typically be long-term assignments ranging from 4 weeks to 12+ months duration based upon the scope and schedule of the project * Travel will consist of a field rotation that includes (3) consecutive weeks on the customer site followed by (1) week of a service break in their home office whereby the Site Leader is expected to work their minimum of 40 hours on billable tasks and any administrative duties (i.e. Safety training, cycle counts, etc.) as necessary * Jobsites consisting of industrial new construction (greens field) or retrofit construction (browns field) * Flexible schedules (weekends, evenings, and holidays) * Valid driver's license * Deployable in the event of emergencies PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-DR1

Job Title: Site Engineering & Reliability Leader Job type: Full-time Type of role: On-site About Lubrizol The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit ***************** We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognize unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. Join Our Thriving Team at Lubrizol as a Site Engineering & Reliability Leader Unleash Your Potential. At Lubrizol we're transforming the specialty chemicals market and looking for exceptional talent to join us on this journey. If you are ready to join an international company with talent around the world, and want to make a real impact, we want you on our team. What You'll Do: The Site Engineering & Reliability Leader is accountable for the leadership and management of Engineering and Reliability organization. Key responsibilities are: project planning and development, construction, and modernization of the facility to achieve company goals: process safety, mechanical integrity and reliability, sustainability, and manufacturing to plan. This role will have strategic oversight of engineering projects and lead the coordination of engineering activities with other functions to lead the full lifecycle management of capital projects. The scope of role will also include development and implementation of global engineering policies and procedures. Under the Reliability process the Leader will be responsible for the development and implementation of a comprehensive Reliability strategy including functional goals and a financial plan by using the full breadth of maintenance, reliability, and turnaround work processes, best practices, tools, and effective leveraging of resources. Responsible to meet EH&S and Compliance (Mechanical Integrity) requirements. What We're Looking For: * Functions as the administrative leader of all engineering e and reliability resources within the Plant. * Oversees the development of an annual and 3-year capex budget plan consistent with the maintenance / reliability strategy and objectives including the next two turnaround cycles for investment. * Accountable for meeting annual goals, objectives, and KPI improvements, including capex budget and asset reliability. * Provides leadership and expectations for engineering and reliability personnel in the goal setting processes. * Creates a culture that everyone has a role in reliability improvement * Accountable for the safety, productivity, quality and overall effectiveness of the engineering and reliability workforce. * Creates an environment that allows team and individual empowerment to grow and flourish. Models expected behaviors for an empowered organization. * Ensures the engineering and reliability discipline and standards are in place to produce quality products and meet customer needs. * Provides administrative leadership to plant personnel on role expectations, compensation and personal development. * Champions use of Management of Change (MOC) process for changes, modifications, deletions to equipment, materials, parts, and related maintenance and reliability. * Engineering Leadership and owning engineering design, adherence to Engineering Standards, Engineering Documentation Repository * Process Safety inherent in design, and safety a priority throughout project lifecycle * Ownership of Capital Planning and budgeting * Leadership of Engineering Team to drive standards, processes * Manages complex projects and larger teams, with significant experience in various engineering disciplines and strategic planning Skills That Make a Difference: * Bachelor's degree from an accredited university in mechanical, chemical, or electrical engineering. * 10+ years of operational experience within a chemical plant in a maintenance or reliability engineering role. * 5+ years demonstrated leadership experience through leading/managing cross-functional teams * 3+ years of demonstrated leadership experience as a Champion for change. * Detailed knowledge of maintenance and reliability work processes (planning, scheduling, logistics, etc.) * Detailed knowledge of reliability strategies and work processes. * Experience with applicable building codes with a NFPA-NEC, API, or ASME certification. * Broad experience across various engineering disciplines and complex projects with experience in leading larger teams and managing significant budgets. Role requires strategic planning and cross-departmental collaboration. Interaction with site and global senior management, providing reports and updates on site performance and rollout of global systems. * Experience in chemical processing and facilities in Project Engineering in same or similar industrial contexts, project design and delivery through to construction and commissioning is preferred. Experience gained working closely with operations, safety, and maintenance departments, in addition to project experience is preferred. Expert knowledge of industry-specific standards and regulations and project management is expected. Considered a Plus: * Advanced degree in Engineering * Successful completion of a leadership development training program * Project Management Professional Certification (PMP) * Certified Maintenance & Reliability Professional (CMRP) Perks and Rewards That Inspire: * Competitive salary with performance-based bonus plans * 401K Match plus Age Weighted Defined Contribution * Competitive medical, dental & vision offerings * Health Savings Account * Paid Holidays, Vacation, Parental Leave * Flexible work environment Learn more at benefits.lubrizol.com! Ready for your next career step? Apply today and let's shape the future together! It's an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success - not only for Lubrizol but for those who count on us every day: our employees, customers, and communities. As a diverse, global team, we work together to solve some of the world's most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better. One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today. More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic. #LI-EF2

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. * Manage and train customer service reps. * Obtain extensive knowledge of AMT's product line and company policies. * Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. * Troubleshoot/problem solve with customers via phone and email. * Obtain feedback from customers regarding product and service performance. * Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers. * Perform annual performance reviews of all CS reps. * Collaborate with other departments to resolve complex issues and improve processes. * Must be a team player with excellent communication skills. * Handle daily invoicing. * Conduct regular team meetings to share updates, provide coaching, and reinforce service goals. * Run ERP system reports and work closely with the finance department for credits and setting up new accounts. * Handle escalated customer issues with professionalism and resolution-focused communication. * Maintain and update accounts in the ERP system. * Prepare and present reports on team performance, customer satisfaction, and service trends. * Monitor performance metrics, call quality and response times to ensure service excellence. * Foster a positive and customer-centric culture within the team. * Supervise, train, and mentor a team of customer service representatives. * Other duties as assigned. Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: * Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred). * Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. * Strong interpersonal and communication skills, both verbal and written. * Proven ability to coach, motivate, and lead a team. * Excellent problem-solving and conflict resolution abilities. * Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word. * Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service. * Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. * Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. * Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. * Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

Requirements Minimum Qualifications: Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred). Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. Strong interpersonal and communication skills, both verbal and written. Proven ability to coach, motivate, and lead a team. Excellent problem-solving and conflict resolution abilities. Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word. Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. 401k: AMT matches 100% of your contribution, up to 3% of your salary. Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! Family-oriented, Positive Working Environment Discretionary Yearly Raises On-site Vending & Gym Annual Employee Appreciation Picnic Tuition Reimbursement Employee Referral Bonus Program Employee Assistance Program

We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools When you join KIK Consumer Products, you're joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America's largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life. Your Role at KIK You will report to the Director of IT Operations and Service Desk. In this role, you will be responsible for managing the day-to-day IT operations at KIK's Corporate Headquarters in Lawrenceville. This includes supporting new employee onboarding, ensuring network and Wi-Fi reliability and security, maintaining end-user computing devices and applications, and managing conference room technology, printing services, and local servers. You will also oversee vendor and ISP relationships and handle local incident, problem, and change management activities. What You'll Bring Bachelor's degree in information Technology, Computer Science or related field preferred Minimum of 5 years of experience in IT systems analysis, infrastructure support or related technical roles. Proven experience with end-user computing, networking, system administration or application support. Proficiency in network fundamentals (LAN/WAN, TCP/IP, NDS, DHCP, VPN). Experience supporting end-user hardware and software. Familiarity with cloud technologies such as Microsoft 365, Azure or AWS. Experience with ticketing systems (ServiceNow, Jira, etc.). Exposure to automation or scripting (PowerShell, Python, etc.). Strong problem-solving and analytical abilities. Excellent communication and customer service skills, with the ability to explain technical concepts clearly. Strong documentation and process improvement mindset. Ability to work onsite at Lawrenceville, GA office, Monday-Thursday, with option to work remote on Friday. What You Will Get KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth. About KIK We create the products and brands that people trust to clean, sanitize, and protect their homes and pools. We are one of North America's largest independent consumer product manufacturers with 16 North American manufacturing facilities. We also operate globally in Canada, Europe, and Australia. We are known for our portfolio of notable brands including Spic and Span and Comet cleaning products, Clorox Pool&Spa™ (under license), BioGuard , and Natural Chemistry pool chemicals. We are also the #1 producer in North America of store-brand (“private label”) bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products. Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics. Our organization is constantly evolving and is driven by a set of “One KIK” values - a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity. KIK is an Equal Employment Opportunity / Affirmative Action employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran status, status in uniformed services, sexual orientation, gender identity, gender expression, marital status, genetic information or any other status protected by law. KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws. If you require a reasonable accommodation to participate in the job application, or interview process, or to perform the essential functions of the job, please contact Human Resources immediately. Privacy Policy: ************************************************ What You'll Be Doing Serve as the IT lead for ALL IT services-own issues through closure and communicate status Coordinate and align with central IT (Infrastructure, Security, Applications, Integration, Data) while executing locally; escalate with clear diagnostics and business impact. Plan, prioritize, and deliver small/medium site projects (e.g., AP/switch refresh, Wi‑Fi tuning, room tech upgrades) with minimal supervision. Own the local IT runbook: site diagrams, vendor contacts, circuit inventory, asset list, SOPs, and recovery steps are current and accurate. Own WLAN/LAN performance & reliability. Troubleshoot/optimize Wi‑Fi (802.11 a/b/g/n/ac/ax/6E): RF/channel/power planning, roaming/sticky‑client fixes, interference mitigation. Administer LAN: switching and basic routing (VLANs, trunks, ACLs, QoS for voice/video, DHCP, DNS, NAT, static/OSPF). Perform packet capture/analysis (Wireshark/tcpdump) and isolate issues across OSI layers; Maintain network security hygiene: firmware/patching, NAC/802.1X/RADIUS, certificate management, segmentation, rogue AP detection. Manage circuits/ISPs (install, change, outage) for site and validate SLAs; maintain tidy/secure MDF/IDF, cabling standards, PoE budgets, and UPS health. Own end‑to‑end onboarding/offboarding and partner with central IT for device prep/provisioning, access setup (Entra ID/AD, M365), MFA/SSO, Wi‑Fi/VPN certs; day‑1 ready. Deliver Level 2 support for Windows/mac OS, iOS/Android, and core business apps; remote‑assist tools and knowledge‑base first. Manage endpoint compliance: encryption (BitLocker), patching, baselines, driver/BIOS updates, and posture enforcement. Maintain accurate asset inventory and chain‑of‑custody for devices and accessories. Own conference rooms/AV (Teams, cameras, mics, displays) and printing-reliable day‑to‑day experience and quick fixes. Perform basic local server/edge equipment care (reboots, media swaps, backup indicators) and coordinate with central teams for changes. Run incident/problem/change locally in the ITSM tool; drive root‑cause elimination for repeat tickets; contribute clean KB/SOP/runbooks. Support maintenance/change windows Track and report KPIs: network reliability, MTTR, first‑contact resolution, onboarding time‑to‑productive, asset accuracy, compliance posture. Provide input to site IT budgets (spares, small projects) and validate vendor quotes and invoices.

Job Title: Team Leader - Assembly Operations - 1st Shift Rittal is a leading global provider of solutions for industrial enclosures, power distribution, climate control, and IT infrastructure, as well as software and services. The company is a member of the Friedhelm Loh Group, a successful international player with 18 production plants, 80 subsidiaries, and 12,000 employees. Rittal LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world's leading industrial and IT enclosures, racks, and accessories, including high-efficiency, high-density power management, and climate control systems for industrial, data center, outdoor, and hybrid applications. Primary Activities/Duties: Ensure labor and materials are available to meet production schedules and customer demand. Oversee the assembly and packaging of products to meet quality standards and customer specifications. Achieve and exceed targets for quality, productivity, uptime, on-time delivery, and cost. Perform work content at every station per work instruction and takt time as needed. Maintain a clean, organized work environment following 5S principles. Lead and coordinate cross-training of assembly line workers; maintain and update training matrix. Track daily attendance and complete timekeeping documentation accurately. Drive continuous improvement initiatives using the Rittal Production System (RPS). Collaborate with internal departments such as Quality, Engineering, and Planning to resolve production issues. Interface with internal suppliers (e.g., paint, fabrication) to ensure smooth workflow. Actively contribute to process improvements and efficiency enhancements. Foster a positive workplace culture through active engagement with peers, supervisors, and management. Knowledge & Experience: High school diploma or GED strongly preferred. Prior experience in assembly operations required; leadership experience preferred. Familiarity with basic 5S and lean manufacturing concepts. Strong initiative and ability to work independently with minimal supervision. Excellent communication skills and ability to work effectively across all levels of the organization. Demonstrated attention to detail, problem-solving ability, and analytical thinking. Safety Requirements: Wear safety-toed footwear Safety glasses with side shields Hearing protection Other PPE as required. Work Environment: Manufacturing and warehouse areas with exposure to hot and cold temperatures, dust, and noise. Fast-paced production environment requiring adaptability and multitasking. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company's Human Resources Department at **************. This option is reserved for individuals who require accommodation due to a disability. Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.

Primary Activities/Duties: • Ensure labor and materials are present to meet schedule attainment. • Ensure a quality product is assembled and packaged according to customer specifications and standards. • Meet/exceed all targets for Quality, Productivity, Uptime, On-Time Delivery and Cost. • Must be able to perform work content at every station per work instruction and to takt time. • Maintain a clean, orderly work environment following 5S principles. • Oversee cross training of assembly line workers; keep training matrix up-to-date. • Track daily attendance & complete time sheets. • Drive continuous improvement to achieve a World Class manufacturing environment through implementation of Rittal Production System (RPS). • Interface with quality, engineering, buyer/planner to help resolve any production issues. • Interface with internal suppliers (i.e. paint, fab) to resolve production issues. • Actively participate in improving assembly operations; develop new ideas or methods to improve efficiency. • Actively engage with peers, supervisors and management in creation of a positive workplace culture. Knowledge & Experience: • HS Diploma or GED strongly preferred. Must have prior assembly knowledge. • Must be familiar with basic 5S concepts. • Must have the ability to work effectively under pressure and have a high level of initiative - must be able to work with minimal oversight. • Must also have excellent communication skills - ability to work well with all levels of employees, demonstrated attention to detail and excellent analytical and problem solving skills. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company's Human Resources Department at **************. This option is reserved for individuals who require accommodation due to a disability. Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.

RESPONSIBILITIES: Enforce company safety policies with employees, vendors and visitors. Lead manufacturing personnel in department organization to ensure the safe, accurate and timely processing of customer orders. Enforce product quality control within the plant operations, along with the established quality procedures. The Team Lead is responsible for quality in their department. Ensure that departmental Standard Operating Procedures (SOP's) are being followed as outlined in the company Quality Management System (QMS) guidelines. Coordinate monthly raw material inventories and daily inventory verifications as required. Ensure direct and indirect labor reporting is accurate while optimizing personnel utilization. Ensure that personnel are properly trained and authorized to operate equipment related to their job assignments. Provide feedback to the Manufacturing Manager/Manufacturing Foreman on the performance and progress of personnel within the department. Promote and encourage teamwork within the Manufacturing team, along with strong communication related to other departments and support teams within the Sweet/Behlen organization. QUALIFICATIONS: Experience with team training on a variety of machine operations Solid knowledge of CNC machines including set up Strong Leadership skills Must be goal oriented Experience with an ERP system Prior experience in a lead role

At Clean Team we take great pride in our work and strive to meet and exceed our clients' expectations. To get there, it takes outstanding, driven, and organized leaders to manage our accounts and coordinate team members. That's where you come in! As a Site Leader at Clean Team you will be responsible for the day-to-day operations of your assigned area. You will fit in at Clean Team if: You are devoted to providing our customers with the highest quality service You are hardworking, a gracious team member and can get down to the nitty gritty You can strategically plan by utilizing all resources and delegate duties for your account. You are looking for an opportunity to work independently utilizing your leadership skills You are dedicated to developing and leading a team We rely on our Site Lead to: Train and lead a team of Cleaning Associates Clean your designated site Identify areas where further training is necessary and identify and retain our all-star employees Work together with your team and upper management to provide effective communication Manage your time and prioritize a nightly and weekly agenda

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION Retail Team Leads function as an extension of Store Management, assisting with duties like opening/closing the store, interviewing candidates, and training new hires. On the sales floor, they lead by example, demonstrating exceptional customer service and brand representation. MAJOR ACCOUNTABILITIES * Be a positive leadership presence on the sales floor and foster New Balance's company culture * Actively coach associates on the NB GUEST service model * Help recruit and interview top tier talent * Coordinate volunteer opportunities with store management to build our brand within the communities we serve * Train current and new associates on the features and benefits of our products * Play an integral part in the execution of inventory management * Assist store leadership with opening and closing the store * Uphold and communicate visual merchandising and brand standards * Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses REQUIREMENTS FOR SUCCESS * Must be 18 years of age or older * 2 years' retail supervisory experience preferred * High school diploma or equivalent educational experience * Demonstrated leadership ability * Strong customer service and verbal communication skills * Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays * Ability to: lift 4 lbs. consistently; lift up to 45 lbs. occasionally; push or pull 50 lbs. over 200 ft. occasionally; kneel or squat frequently; stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location) Cincinnati, OH Retail Only Pay Range: $15.40 - $19.25 - $23.10 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.) Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION Retail Team Leads function as an extension of Store Management, assisting with duties like opening/closing the store, interviewing candidates, and training new hires. On the sales floor, they lead by example, demonstrating exceptional customer service and brand representation. MAJOR ACCOUNTABILITIES · Be a positive leadership presence on the sales floor and foster New Balance's company culture · Actively coach associates on the NB GUEST service model · Help recruit and interview top tier talent · Coordinate volunteer opportunities with store management to build our brand within the communities we serve · Train current and new associates on the features and benefits of our products · Play an integral part in the execution of inventory management · Assist store leadership with opening and closing the store · Uphold and communicate visual merchandising and brand standards · Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses REQUIREMENTS FOR SUCCESS · Must be 18 years of age or older · 2 years' retail supervisory experience preferred · High school diploma or equivalent educational experience · Demonstrated leadership ability · Strong customer service and verbal communication skills · Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays · Ability to: lift 4 lbs. consistently; lift up to 45 lbs. occasionally; push or pull 50 lbs. over 200 ft. occasionally; kneel or squat frequently; stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location) Cincinnati, OH Retail Only Pay Range: $15.40 - $19.25 - $23.10 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.) Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers. Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills-you'll thrive in a culture that promotes learning and development. We strive to be a company where we all can do our best work with a true sense of purpose and belonging. **Be** Connected. **Be** Valued. **Be** You. We hope you'll consider joining our team. The **IT Team Lead, Business Operations Platform** position serves as a strategic partner to business stakeholders, ensuring that technology initiatives align with organizational goals and deliver measurable value. By fostering strong relationships across business functions and leadership teams, this role drives reliable service delivery and long-term success. Leading a team of IT professionals, the position ensures operational excellence while delivering technology solutions that support manufacturing operations and Industry 4.0 smart factory initiatives. The role combines leadership responsibilities with hands-on contribution to both project execution and daily operations. **Essential Duties and Responsibilities:** + **Lead and mentor a team** . Set clear goals, delegate responsibilities effectively, track performance, and develop team capabilities to ensure consistent delivery of IT services and smart factory support. + **Foster stakeholder relationships** . Build trusted partnerships with functional leaders, advocating for their success by ensuring IT solutions deliver value and support evolving business needs. + **Shape technology demand through business understanding** . Engage with manufacturing and operations leaders to understand strategic goals, challenges, and process needs, translating them into actionable IT requirements. + **Co-develop technology roadmaps** . Partner with business and IT leaders to define, prioritize, and maintain shared technology roadmaps that enable innovation, operational efficiency, and smart factory evolution. + **Ensure service responsiveness and reliability** . Monitor and manage incoming service requests, incidents, and change orders, driving timely resolution and a high level of customer satisfaction. + **Oversee system implementations** . Manage end-to-end execution of digital solutions and platform rollouts, ensuring alignment with business objectives, adherence to timelines and budgets, and minimal disruption to plant operations. + **Drive innovation and continuous improvement** . Identify gaps and opportunities across processes, tools, and systems to proactively introduce improvements that enhance service quality and business impact. + **Oversee platform specific software operating expenses** . Evaluate and approve software licensing spend based on business needs to ensure responsible financial stewardship and regulatory compliance. + **Educate and develop associates** to achieve individual and organizational goals. Provide clear direction, regular coaching, and performance feedback. Lead by example with integrity, address concerns constructively, and create growth opportunities while ensuring alignment with company policies and performance standards. + **Responsible for leading associate** through Swagelok's Performance Management system, as a leader, you are expected to know, enforce, and appropriately escalate all Swagelok associate policies. + Manages between 2-6 direct reports **Education and/or Work Experience Requirements:** + **Education:** Bachelor's degree in Computer Science, Business Administration, Engineering or equivalent experience. + **Experience:** + 5+ years of experience in IT service delivery, business relationship management, or customer success, preferably in a manufacturing environment. + Experience building stakeholder relationships across operations, engineering, and executive leadership teams. + Proven track record leading cross-functional teams and managing technology implementations that support operational excellence + Understanding of manufacturing systems (e.g., MES, SCADA, ERP) and Industry 4.0 concepts is preferred. + **Skills:** + Excellent communication and problem-solving skills, with the ability to translate technical issues into business context + Strong team leadership, change management, and communication skills across technical and non-technical audiences + Ability to align IT services with strategic business goals and smart factory initiatives + Skilled at stakeholder and relationship management, building trust and collaboration across business, operations, and IT teams. + Proficient in delivering complex technology projects and executing IT service operations **Working Conditions and/or Physical Requirements:** + Working conditions associated with normal office environment. + Ability to operate standard office equipment (e.g., computer, telephone, copier, printer, etc.). + Ability to effectively communicate in both small and large groups and settings. + Ability to traverse between multiple locations in Ohio and Pennsylvania as needed. + Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and quantitative productivity standards. + Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards. Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards. To apply: 1. Click 'Apply Now' to the role of interest, upload your resume and complete the application. 2. Those that match our qualifications will be contacted to schedule a phone interview. Congratulations on taking the first step to **B** e Connected. **B** e Valued. **B** e You. _Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law._ _Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law. _ _This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason. _ \#LI-LK1 \#LI-Hybrid

Cleaning Team Lead - Flexible Site Leader (Evenings) Multiple Locations Across Cincinnati, Ohio Schedule: Monday-Friday | 6:00 PM - 12:00 AM Weekends may be required depending upon the needs of the company Part-Time Position Travel required to multiple sites - mileage reimbursement included! Who We Are...At Clean Team, we're not just about cleaning - we're about making spaces shine and clients smile. With over 20 years of steady growth, we've built our reputation on reliability, attention to detail, and team members who go above and beyond. We're currently on the hunt for Cleaning Support Technicians - think of this role as a hands-on team leader who's always ready to jump in and make things happen. If you're organized, adaptable, and love working in different environments, this one's for you! What You'll Be Doing * Overseeing nightly cleaning operations across various client sites with guidance from your Area Manager * Ensuring cleaning quality meets (and exceeds!) client expectations * Training new team members and recognizing rockstar performers * Delivering cleaning products and keeping sites stocked and ready * Communicating regularly with upper management to squash issues and improve service * Juggling nightly priorities and schedules across multiple locations What You Bring * Shift lead or keyholder experience is a plus * Strong decision-making skills * Time management wizardry (planning nightly and weekly tasks is your jam) * A valid driver's license, reliable transportation, and auto insurance * A flexible mindset - you're not tied to one desk or one building * Bonus points for a sense of humor and a can-do attitude Why You'll Love Working With Us * Competitive pay * Stable, full-time work (no guessing your hours) * Growth opportunities with a company that's always expanding * Ongoing training and career development * Provided uniforms (look sharp, work smart) * The chance to lead, grow, and make a real difference in your team and community Areas You'll Serve We cover a wide range of zip codes in and around Cincinnati, OH, including: 45069, 45014, 45246, 45255, 45214, 45211, 45247, 45252, 45011, 45039, 45036, 45056, 45150, 45245, 45248, 45238, 45030 Ready to roll? If you're a natural leader with a knack for cleaning and keeping teams on track, apply today and become part of the Clean Team family!

Job Details Jefferson Industries Corp - West Jefferson, OH Full Time None Third ManufacturingCompany & Job Details As the North American headquarters for G-TEKT Corporation, Jefferson Industries actively participates in the Global Automotive Industry. As part of our involvement, Jefferson Industries Corporation offers design and development for press dies and other tools necessary to produce automotive products. We embrace programs for product development including product design review and Advanced Product Quality Planning. Our facilities support high quality product manufacturing, and we provide a timely and flexible approach to meeting the needs of our customers. We are actively seeking Team Leaders to join our Hot Stamping Department on 3rd shift (core schedule, Sun - Thurs, 10:00pm - 6:30am) ESSENTIAL DUTIES & RESPONSIBILITIES: SAFETY Supports safety program by promoting safety, providing training opportunities and enforcing safety policies. Track and monitor Associate safety to meet established target goals. QUALITY Supports TQM fundamentals into daily management practices throughout the responsibility area of Hot Stamping Operation. Provides the leadership and supervision required to guide the efforts of the responsibility area of Hot Stamping team. Root Cause should be identified and counter-measured (SNAP). COST Supports the management of Hot Stamping budget and costs. Reviews production and operating reports and directs the resolution of operational manufacturing and maintenance problems to ensure minimum costs and prevent operational delays. DELIVERY Helps to establish and maintain production control and management standards. Verifies that Associates are trained and are following operating standards. Coordinates Hot Stamping activities with all other functions of the operation to obtain optimum production and utilization of human resources, machines, and equipment. MANAGEMENT Responsible for supervising assigned Production Associates engaged in either in Hot Stamping or Laser Cutting operation. Provides guidance and mentorship to assigned Hot Stamping team members to ensure a high level of work satisfaction, technical advancement, and progress towards individual career goals. Audits the process flow of product through assigned area to ensure production is on schedule and meeting cycle time expectations. Supports production Associates and fills in to perform duties as required. Trains new Associates as required. Audits that assigned Associates have received expected operating training and are following outlined operating and quality standards Ensures all established costs, quality, and delivery commitments are met Responsible to ensure company communications are delivered and understood by Associates. Communicates upward to appropriate person any Associate concerns and issues. Demonstrates ability to work independently with little or no supervision. Accepts job assignments and changes in positive manner, takes responsibility for own and team's performance and job assignments. Seeks out new assignments, proposes improved work methods and finds better ways to complete tasks. Performs other duties which may be assigned. PDCA Supports PDCA fundamentals into daily management practices in Hot Stamping operation. JIC associates are eligible for a comprehensive and competitive compensation and benefits package, including: Compensation: Weekly Pay $22.00/hour starting wage, plus $0.50 per hour shift premium for working 2nd or 3rd shift Base-Rate Pay increase every three (3) months for the first year Additional $1.00/hour at 5 and 10 years of service Holiday Pay Shutdown Pay Summer - around July 4th holiday Winter - around Christmas/New Year's holiday Monthly Perfect Attendance Bonus Annual Perfect Attendance Bonus Bi-annual TEAM Achievement Bonus Annual Profit Share Bonus Benefits: Paid vacation Three (3) medical options to allow you the flexibility to choose what level of coverage best fits you and your family's needs Flexible Spending Accounts (medical and dependent care) Free Dental & Vision (must be enrolled in medical benefit) Voluntary Supplemental Life Insurance Hospital Indemnity Group Accident Critical Illness Company-paid Short-term Disability Long-term Disability Basic Life & AD&D Employee coverage - 2 times annual base earnings Spouse - flat $10,000 Child - flat up to $5,000 401k Retirement Traditional Contribution ROTH Contribution Company Match 401k Retirement Profit Share Funded 100% by Company based on a percentage of eligible earnings each quarter Eligible regardless of participation in 401K Retirement Referral Bonus Tuition Reimbursement Safety Equipment Reimbursement (safety boots & prescription safety glasses) Company-paid uniforms, including laundering Tickets@Work - web-based discount program (hotels, car rental, tickets, etc.) JOB SKILLS AND REQUIREMENTS JOB SKILLS AND REQUIREMENTS Previous experience in an manufacturing environment, preferred Ability to repeatedly bend, stoop and twist throughout shift Ability and willingness to work overtime as required to meet business objectives overtime may be daily and/or weekend Possess skills to communicate with associates, management team, other department managers and senior management. Stong communcation to provide direction and motivation to team members. Able to motivate associates and team members to keep process and equipment in good condition to assure smooth running operation. Able to quickly ascertain a situation and be decisive in identifying defects and solving problems with equipment and process to avoid missed quality, delivery, or safety concerns. Develop task list and assure on-time implementation of tasks. Able to operate with basic computer skills, including preparing memos and responding to emails. Must successfully pass pre-employment drug screen and physical EDUCATION, MATH, LANGUAGE AND/OR EXPERIENCE High school diploma or general education degree (GED); Twelve to 36 months related experience. Ability to read and comprehend instructions, correspondence, and memos. Ability to present information in one-on-one and small group situations. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent to draw and interpret mathematical data. EXPECTATION OF A STRONG TEAM LEADER Must be passionate, highly motivated individual to lead a Hot Stamping team. Performs above Essential Duties & Responsibilities in satisfactory manner. Works on building relationships and collaborating with production team members to ensure proper utilization of lines and equipment. Must be self-starter with own continuous improvement agenda. Must have an energy level and attention to detail that routinely delivers expected

Job Details Management Vandalia, OH Full Time $23.00 - $26.00 HourlyCell Leader Provides leadership to the team, coordinates workloads, monitors and resolves issues, and provides support to that the team to ensure production targets, Key Performance Indicators (KPSs), and quality standards are met in order to meet the requirements of the customer. Essential Duties and Responsibilities Complete daily change of shift rounds with previous Cell Leader. Inspects machines and equipment to ensure specific operational performance and optimum utilization. Review production orders and plan production operations. establish priorities and sequences for manufacturing products. Ensures products are in accordance with customer specified requirements. Reports on the effectiveness and performance of production activities to the Manufacturing Manager. Continued focus on Quality, Reliability, Scrap and Safety goal are maintained at all time. Resolves machinery and quality problems in the production area. Monitors changeovers, productivity, scrap, and startups. Organizes, assigns, and ensures the staffing of personnel according to production schedule. Inspects line set-ups and continuously monitors operations and supplies. Follows and enforces company work rules, safety rules, policies and standards and activities. Controls costs in areas of quality, efficiency, downtime, and scrap and turnover. Completes all mandatory logs and reports. Works with technical training team to ensure all technicians are trained and qualified to perform job responsibilities. Tracks and controls overtime. Works with Human Resources to maintain staffing requirements. Review production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays. Resolve high level MRP Inventory Usage Issues. Estimates, requisitions, and inspects materials. Completes inventory weekly for assigned Cell Supervises Shift Leaders in the performance of payroll duties to ensure accurate time keeping and payroll. Works closely with Shift Leaders to monitor and address attendance, performance, and disciplinary issues of all team members in a timely manner. Mentors and develops Shift Leaders. Actively engages with all team members in assigned Cell. Support and contribute to building a culture of leadership. Initiates or suggests plans to motivate workers to achieve work goals. Maintains time and production reports. Compiles, stores, and retrieves production data. Job Type: Full-time Benefits: 401(k) Dental insurance Flexible spending account Health insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Experience: Plastic Injection Molding: 1 year (Required) Work Location: In person Qualifications Essential Qualifications Knowledge and skills at a level normally acquired through the completion of a high school diploma or general education degree (GED). 2 - 5 years' related experience and/or training or the equivalent combination of education and experience as a Team Leader in a production environment, preferably in plastics manufacturing. Comfort in relating to all levels of management and diversity of personalities. Advanced attention to detail and accuracy in all work. Ability to communicate both verbally and in writing to a wide range of audiences. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.