The Boston Globe jobs

Boston Globe Media Partners is looking for an AP Supervisor. In this role, your responsibilities include adding vendor accounts, reconciliation of vendor accounts, coding and routing invoices for approval, correspondence with vendor and use of other AP systems. Responsibilities: Assign proper G/L coding and approval routing for invoices for ten subsidiaries based on FP&A budgeted reports in our A/P processing system Tipalti. Manage our A/P mailbox to pull invoices for processing and vendor correspondence. Set amortization schedules for prepaid invoices/contracts. Assist in processing expense reports and audits in Concur. Audit activity in our corporate card and uber systems. Assist in creating PO's in NetSuite. Process manual check runs in NetSuite. Document accounting policies and procedures and assist with process improvements and system upgrades. Qualifications: 5+ years experience in full cycle A/P and expense report processing. Tipalti experience is a plus. Experience with ERP's, NetSuite is a plus. Strong PC skills including Excel spreadsheet skills Demonstrated ability to work in a fast-paced team environment. Detail oriented and analytical thinker. A willingness to adapt and be audience focused, with a curious mindset and a commitment to creating an inclusive work environment This role is based in our Taunton office. The hourly rate for this role is $30.76 - $37.43.. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. EEO Statement: At Boston Globe Media, our mission is to empower, connect, and convene our communities with independent, trusted journalism and storytelling. We know a critical part of achieving this is by having a workforce that is representative of the communities we serve. Boston Globe Media is an equal opportunity employer that welcomes candidates and colleagues of all backgrounds, experiences, perspectives, and skills.

Department: Office of the General Counsel The Associate Counsel position provides legal counsel and services to client departments of The First Church of Christ, Scientist (“The Mother Church”) and its affiliate entities, including the Christian Science Publishing Society. This position is part of the Intellectual Property team and provides legal counsel on copyright, trademark and related intellectual property matters across the organization, including managing permissions and licensing activities. The Associate Counsel supports the healing mission of The Mother Church through the delivery of high-quality legal services grounded in the daily practice of Christian Science. ESSENTIAL DUTIES AND RESPONSIBILITIES All Associate Counsel levels perform the following core responsibilities, with complexity, independence, and scope increasing by level: Provides legal representation and legal services to client departments. Develops and maintains an understanding of client departments' business operations, goals, and strategic direction and supports those goals by providing practical, solutions‑oriented legal advice. Advises client departments on legal risk management, anticipates legal issues, and provides timely, responsive guidance. Collaborates with in‑house counsel and coordinates with outside legal counsel on various legal matters. Serves as a liaison between client departments and outside legal counsel, overseeing the scope, quality, and delivery of outside legal services. Reviews and analyzes current and proposed statutes, regulations and case law for potential impact on client departments; assists client departments in understanding legal developments and assessing their implications. Analyzes facts and applicable law to recommend the advisability of initiating, defending, or resolving litigation or similar legal actions. Manages and delegates work to paralegals, legal assistants and other legal support staff, as appropriate. LEVEL DIFFERENTIATION Associate Counsel I Handles defined legal matters in assigned practice areas under close supervision. Develops foundational subject‑matter expertise. Primarily supports managers and staff‑level clients. Associate Counsel II (Position Level) Covers broader and more complex areas of law Works with limited supervision and exercises independent legal judgment. Regularly advises managers and senior managers May provide functional guidance to Associate Counsel I and legal support staff. Associate Counsel III Handles highly complex, sensitive, or organization‑wide legal matters. May lead or direct the work of other attorneys and legal staff. May represent the General Counsel in daily activities of the department. STAFF MANAGEMENT AND JOB CONTACTS Reporting Relationships Supervisor: General Counsel Regular Contacts This position has regular contact with employees, managers, senior managers, outside counsel and professionals. JOB REQUIREMENTS Education/Experience Juris Doctor (JD) degree from an accredited law school required. Admission to the Bar in at least one U.S. state required. Admission to the Massachusetts Bar required, or consistent progress toward admission, unless registered with the Massachusetts Board of Bar Overseers and limited to in‑house counsel practice for The Mother Church. Experience requirements vary by level: Associate Counsel I 2-5 years of general legal practice, including at least 1 year in relevant practice areas. Associate Counsel II 5-10 years of general legal practice, including at least 2 years in relevant practice areas. Associate Counsel III More than 10 years of general legal practice, including at least 3 years in relevant practice areas. Knowledge/Skills A demonstrable, thorough knowledge of applicable law and its practical application is required. Intellectual property law (copyright and trademark) experience is a plus. Ability to work collaboratively in a client‑focused environment. Microsoft Office (MSWord, Excel, Powerpoint) and Google Suite are required. Video conferencing software (e.g., Zoom) skills are a plus. This position works in the Boston office with an opportunity for a hybrid work schedule. Engagement with Christian Science Membership in The Mother Church and Primary Class instruction required. Pay Range $130,089 - $169,114.80 annually The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant's relevant education, experience, knowledge, skills, abilities; and benchmarking, work location, and internal equity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Department: Office of the Chief Information Officer The Salesforce Administrator​ works on the Enterprise Application Engineering (EAE) CRM Team with digital customer relationship management (CRM) technology, primarily the Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, and other related applications. This position requires experience with database applications and customer-facing digital technology and an understanding of how those technologies can help support the Church's vision and goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Support Ongoing Administration Maintain user roles and profiles, security settings, access settings, etc. Provide day-to-day end-user support (including system configuration, complex formulas and system maintenance) and educate users to enhance and increase their knowledge of Salesforce Build and maintain reports and customer views to support business needs Support Project Activity Support fellow CRM team members with project activity including gathering requirements and writing user stories Create and manage custom objects, fields, formulas, validation rules, custom workflow and approval processes to meet desired project outcomes Support Administration Perform maintenance of existing, and drafting of new CRM application documentation to support the CRM team and the organization ​Attend​ ​staff​ ​meetings Update work tracking tools ​and​ ​other​ ​administrative tasks STAFF MANAGEMENT AND JOB CONTACTS Reporting Relationships Supervisor: Enterprise Applications Engineering Manager Regular Contacts This​ ​position​ ​has​​ ​​regular​​ ​contact​ ​with​ fellow ​TFCCS​ ​employees,​ ​TFCCS​ ​service​ departments, vendors, Engineering peers,​ ​the​ Service ​Desk, Department​ ​Managers,​ ​and​ ​the Enterprise Portfolio​ ​Project​ ​Management​ ​Office. JOB REQUIREMENTS Education/Experience Bachelor's degree required. Equivalent experience may be considered. Some prior Salesforce admin experience is required Salesforce Administrator Certified is preferred Knowledge/Skills Previous experience in agile product development is required Excellent written and verbal communication skills and the ability to communicate with all levels within the organization in a collaborative way Skill or an understanding of data modeling, database management, project management, business analysis and business process mapping is a plus Technology Skills Experience in Salesforce Sales Cloud, Service Cloud, or Marketing Cloud is required Experience with Demand Tools, form builders, Docusign, Conga, SOQL, process builders, flows, and other Salesforce platform tools Proficient with Google Suite and/or Microsoft Office Products is required Work Environment This position regularly works in an office environment. This position works in the Boston office with an opportunity for a hybrid work schedule . Engagement with Christian Science Mother Church membership preferred Primary Class instruction preferred Pay Range: $100,541 - $130,702.40 The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant's relevant education, experience, knowledge, skills, abilities; and benchmarking, work location, and internal equity. Background Check This position is required to complete a background check to be hired and annual background checks thereafter. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The Human Resources (HR) Associate works as a collaborative member of the HR Team to provide high quality services to the Church organization and Publishing Society (CSPS). Reporting to the Assistant Manager, this position provides a wide range of essential administrative support for the day-to-day operations. This position provides punctual, accurate, and thorough assistance in their daily work, projects, and responses to inquiries. This position is expected to maintain the confidentiality of sensitive information, and exercise discretion, discernment, confidence and grace in all HR activities. The HR Associate exemplifies the role of HR as an effective and trusted partner that demonstrates accountability and grace, and supports the organization's mission, culture, and goals. ESSENTIAL DUTIES AND RESPONSIBILITIES General HR Administrative Support (50%) Gain and apply in-depth knowledge of human resources fundamentals, applicable employment laws, and the Church's policies, and practices to: Contribute to the day-to-day administrative needs of the HR department. Take the lead in coordinating meetings and related needs. Monitor HR inbox and respond or direct messages to the appropriate team member; manage internal HR distribution list. Initiate and manage the transactional process of updating employee changes related to hires, promotions, separations, etc. by preparing documentation and coordinating necessary approvals to ensure information is provided to Benefits & Payroll in a timely way. Serve as primary contact for the administration of the Church's relocation policy and benefits by delivering high-touch support to new and current employees. Process relocation expenses, reimbursements, and allowances in an accurate and timely manner. Act as liaison between employee and relocation vendor to resolve issues. Identify and recommend ongoing improvements to the relocation policy and benefits that ensure our competitiveness to attract and retain employees. Place orders for employee-support flowers as requested. Receive, sort, and distribute mail. Prepare outgoing mail. Order supplies, as needed. Update required compliance notices and posters. Serve as back-up to the HR Coordinator during absences and periods of heavy workloads. Engage in a variety of HR department projects, as assigned. Offer occasional administrative support to the HR Manager. Talent Development Administrative Support (5%) Support the annual Performance Review process by assisting in organizing review schedules, creating department folders, and collecting feedback. Serve as a point of contact for managers and employees with questions related to manager folders and job descriptions. Provide administrative assistance in compiling performance data and preparing reports for management review. Offer support to managers and employees regarding performance review-related inquiries and issues, facilitating resolution when necessary. Compensation Administration Support (45%) Prepare and distribute offer assessments to hiring manager in a timely manner, and follows up as needed Organize compensation-related files in an orderly and accessible manner, paying attention to confidentiality Assist with communication, as requested Collaborate with the Compensation Specialist and Compensation Analyst on the following, as needed: Provide administrative support for the annual compensation cycle, including: Reviews JDs Administrative review Conducts a preliminary review of titles, FLSA status, and grades, as well as JD assignments and organization Full scale audit every three years Prepares and releases new JDs Tracks, prompts, and acknowledges participation and extensions Handles employee questions, escalating as needed Reviews updated JDs and identifies candidates for further benching and FLSA review Support external benching Tracks and identifies positions scheduled for annual benching of at least one-third of the non-executive employee population Participates in salary surveys Prepare compensation reference materials, including reports and PAFs, as needed Support UKG entry and audit Schedule compensation cycle meetings, as requested STAFF MANAGEMENT AND JOB CONTACTS Reporting Relationships Supervisor: Assistant Human Resources Manager with matrix relationship with Compensation Specialist Supervises: None Regular Contacts Has primary contact with HR staff, department managers, Treasurer's Office (FP&A and Benefits & Payroll). JOB REQUIREMENTS Education/Experience Bachelor's Degree or an equivalent combination of education, training, and experience. Minimum of 2 years of administrative experience. Human Resources related experience preferred. Knowledge/Skills Strong organizational skills with attention to quality expressed through order, accuracy, and detail. Proven ability to manage time effectively, meet deadlines, and juggle multiple priorities. Exemplify advanced listening, effective verbal and written communication, and outstanding interpersonal and relationship-building skills. Exhibit a high degree of professionalism, integrity, and confidentiality. Strong customer service-oriented work ethic, with focus on responsiveness and delivering relevant solutions. Team-oriented with humility, openness, and interest in supporting HR colleagues. Flexible, persistent, compassionate, and willingness to serve in the spirit of doing whatever is needed. Develop knowledge and skills in the field of Human Resources by participating in professional development opportunities and gaining experience through training, reading, observations, discussions, and use of HR tools. Technology Skills High proficiency with Google suite and Microsoft Office, especially Excel. Experience using an HRIS, messaging platforms like Slack, and collaborative project management tools like Trello is helpful. Work Environment The position is based in the Boston office. There is an opportunity for a hybrid work schedule. Engagement with Christian Science Membership in The Mother Church and Primary Class Instruction preferred. Pay range: $29.48 - $38.32 hourly The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant's relevant education, experience, knowledge, skills, abilities; and benchmarking, work location, and internal equity. This position is required to complete a background check to be hired and annual background checks thereafter. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Boston.com is one of the most-read digital media outlets in the region. Each month, our journalism reaches millions of people, and now we're seeking to improve and expand our multimedia offerings. The multimedia producer will own and execute an ambitious daily video and photo plan, emphasizing highly visual, short-form formats that are created originally and/or obtained from third parties. The ideal producer will rapidly publish video, photo, and audio content across our site, social channels, newsletters, and app. All multimedia projects will align with our site's editorial mission: What Boston really cares about right now. Responsibilities: Identify and set multimedia priorities on a daily and weekly basis, working in tandem with our editing team. Ensure that multimedia is consistently prioritized and included across top storylines and focuses. Regularly reach out to obtain newsworthy footage and lend reporting and writing in the process. Shoot and produce a range of original concepts, balancing tight turnaround and advance-notice projects. Launch succinct new formats and experiment with creative ideas as warranted. Serve as a teamwide collaborator and resource on all Boston.com multimedia projects. Enhance all Boston.com platforms with multimedia content, including the website, app, newsletters, Facebook, X, YouTube, Instagram, and TikTok. Collaborate with our social team to produce platform-specific content tied to our journalism. Qualifications: A track record of successful, audience-focused journalism Deep knowledge of social platforms like Instagram, Facebook, TikTok, YouTube, and X, and how each can be leveraged to drive traffic and engage users A willingness to adapt and be audience focused, with a curious mindset and a commitment to creating an inclusive work environment Some scheduling flexibility is required due to the demands of the news cycle. Please include links to your portfolio and relevant work samples when submitting your application. The BGMP office is located in downtown Boston, near Faneuil Hall and Quincy Market, and is easily accessible by MBTA and commuter rail lines. This position is based in Boston, and candidates should be based in the area or willing to move. The hourly rate for this role is $35.75 - $41.03. This position is a union position covered by a collective bargaining agreement with the Boston Newspaper Guild. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. EEO Statement: At Boston Globe Media, our mission is to empower, connect, and convene our communities with independent, trusted journalism and storytelling. We know a critical part of achieving this is by having a workforce that is representative of the communities we serve. Boston Globe Media is an equal opportunity employer that welcomes candidates and colleagues of all backgrounds, experiences, perspectives, and skills.

The Boston Globe Advertising team is seeking an entrepreneurial, sales-driven, Senior Sales Representative. In this role, you will be tasked with selling into Boston Globe's full advertising and branded product suite to agencies and brands across New England. You will work hand in hand with the marketing and events team to pitch integrated programs, collaborate across internal teams, from audience development to editorial, and build a strong local media network that increases the opportunity for our brand partners. Responsibilities: * Revenue Ownership: Consistently meet or exceed assigned annual revenue and margin goals by building, managing, and converting a robust sales pipeline. * Client Development: Cultivate and maintain senior-level relationships with agencies and brand marketers across priority verticals. Identify client needs and proactively develop solutions using the Globe's advertising, branded content, sponsorship, and event offerings. * Solution Selling: Translate client briefs into strategic, customized proposals that leverage the Globe's digital, print, content, and event capabilities. Clearly articulate the Globe's value in a competitive marketplace. * Market Expertise: Develop deep knowledge of Boston Globe Media products, audience insights, and market positioning. Stay informed about industry trends, competitive media offerings, and emerging ad technologies. * Collaboration & Integration: Partner with internal teams-including marketing, audience development, product, and editorial-to deliver impactful integrated campaigns and event programs. Serve as the client advocate throughout the sales and execution process. * Pipeline & Forecasting: Maintain accurate sales pipeline records, reporting, and forecasting within CRM systems. Ensure timely and effective communication with internal stakeholders. Qualifications: * Experience: 5-7 years of proven success in media, advertising, or digital sales, with experience managing a quota and book of business. Experience with integrated media programs and branded content is strongly preferred. * Industry Knowledge: Strong understanding of digital advertising products and performance metrics, including CPM-based media, targeting solutions, sponsorships, branded content, and reporting. Familiarity with positioning against ad networks and large platforms (e.g., Meta, Google) is essential. * Sales Skills: Demonstrated ability to open new business, grow existing accounts, and consistently hit revenue goals. Skilled in consultative, solution-oriented selling and comfortable presenting to senior decision-makers. * Collaboration: Track record of working cross-functionally with marketing, editorial, and product teams to deliver innovative solutions. * Communication: Excellent written, verbal, and presentation skills with the ability to influence and build trust with clients and colleagues. * Mindset: Entrepreneurial, results-driven, and audience-focused, with curiosity about the evolving media landscape and a commitment to creating an inclusive and collaborative work environment. * A willingness to adapt and be audience focused, with a curious mindset and a commitment to creating an inclusive work environment The BGMP office is located in downtown Boston, near Faneuil Hall and Quincy Market, and is easily accessible by MBTA and commuter rail lines. This position is based in Boston, and candidates should be based in the area or willing to move. The annual salary for this role is $65,531 - $80,000. This role is eligible for commission. This position is a union position covered by a collective bargaining agreement with the Boston Newspaper Guild. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. EEO Statement: At Boston Globe Media, our mission is to empower, connect, and convene our communities with independent, trusted journalism and storytelling. We know a critical part of achieving this is by having a workforce that is representative of the communities we serve. Boston Globe Media is an equal opportunity employer that welcomes candidates and colleagues of all backgrounds, experiences, perspectives, and skills.

The Faculty Partner, Temporary is a nationwide consultant that is a key member of the Digital Learning Solution's Engagement Program advisory team. They will be predominantly associated with a single discipline from one of Sage's key publishing areas: Psychology, Sociology, Criminal Justice, or Business, although other Sage disciplines will also be considered. This role is for individuals that are driven to provide their pedagogical expertise with higher-ed faculty members throughout the United States. Held accountable for sharing their expertise on how to best align Vantage to support learning outcomes and program goals. They will be encouraged to drive usage and promote value of Vantage through leading webinars, publishing content, and sharing best practices to meet the needs of today's faculty and learners. The Faculty Partner, Temporary will collaborate with internal Sage teams, as well as working with our external customers, committing to approximately 10 hours of service per month. Internally, they will provide insight to Sage teams on topics such as product development, product training resources, and serve as a consult on best practices with the product. They will assist the sales teams by providing support pre-sales, giving insight into the faculty mindset, and assist with retention. Externally, they will strategically partner with key course-level administrators and instructors, acting as subject matter authorities to advise on the adoption and implementation of Vantage, as well as consult on the redesign of courses and/or curriculum. They will share their expertise in how to best align Vantage to support the customer's initiatives. Expectations of Faculty Partners * Responsible for equipping course-level administrators and instructors with the necessary skills and information they will need to maximize the impact of Sage Vantage in their course each term. * Facilitate face-to-face and virtual trainings or workshops and/or build implementation-specific product tutorials or videos to support accurate and effective usage. * Provide discipline experience and digital courseware knowledge to advise on the right integration of Sage Vantage and an implementation plan that will best support the teaching and learning goals. * Analyze instructor's courses and collaborate with them to apply best practices on digital assessment, grading and reporting strategies, and Learning Management System integration. * Create department specific training resources such as videos, guides, and recorded webinars as needed. * Employ a set of success metrics to provide internal partners with written documentation of recommendations for the evolution of the course design and implementation. * Keep pace with, and assist in the development and improvement of, Sage's higher education product strategy, roadmaps, and releases. * Represent the voice of the customer while attending internal stakeholder meetings. * Provide insights into best practices around faculty engagement with Sales & Services colleagues. * Assist the sales team by communicating Vantage from a faculty perspective to prospective users and committees at high-stakes adoptions. * Demonstrate effective presentation skills. Excel at using questions and presentation style to impact the faculty. If you have a disability and you need any support during the application process, please contact **********************. All qualified applicants are encouraged to apply. Pay Transparency & Benefits Package: Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer. Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. We anticipate the salary for this position is $65.00 per hour. Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We'd love to meet you! Diversity, Equity, and Inclusion Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation. We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce. Department US College Locations United States Hourly salary $65 Remote Status Fully remote Employment Type Temporary Employment Level Mid Level Browse Open Roles * Account Executive, US College Sales - Nashville, TN US College · Nashville, TN * Account Executive - Buffalo, NY US College · Buffalo, NY, Rochester, NY * Account Executive, US College Sales US College · Wisconsin More jobs About Sage Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge - supporting the development of ideas through the research process to scholarship that is certified, taught, and applied. Learn about Sage | About our companies | Open editor positions Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process.

Department: Customer Care Center This position provides service on behalf of The Mother Church (TMC) and the Christian Science Publishing Society (CSPS). Representatives receive inquiries via phone, email, and mail; analyze questions and issues; research answers; and provide solutions and information to customers. The incumbent works independently to ensure all interactions are handled in a timely, accurate, and loving manner and provides backup to CCC Leads and Supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides first-class customer service on all customer interactions. (70%) Processes and responds to emails and calls in an efficient manner, improving daily volume and quality with training and experience; Sends out most email responses without review; Calls customers as needed to convey information and assist with basic troubleshooting and site navigation; Provides support for calls from Reading Rooms, customers, and members requiring help with ordering and other business needs; Uses exceptional communication skills by mirroring and listening, having a solution-oriented approach, and under-promising and over-delivering. Handles technical questions related to cookies, login issues, issues on mobile devices, eReaders, video webcasts, podcasts, etc. Comfortable handling questions for both Mac and PC computers. Reads and understands subscription and product accounts and conveys the necessary information to customers, handling transactions as required; Obtains and uses thorough product and organizational knowledge about TMC & CSPS - including ready access to information about Church, Library, and CSPS events and resources - and integrates this information into communications that inform and up-sell to customers. Masters and leverages knowledge of 3-5 complex fulfillment systems to best serve customers; Familiarizes self with all of the self-service and account management portals available to subscribers; Transacts all orders accurately and efficiently; Is aware of and responsive to customer service levels for calls and emails, including contact volume, queues, and wait times, exhibiting a sense of urgency about helping the customer. Contributes to team-oriented work as part of the CCC Team. (20%) Takes proactive action in a quick-paced, fluid work environment. Proactively works to improve processes; Demonstrates a willingness to adapt to change, and eagerness to learn new things and contribute toward progressive change. Provides back-up to CCC Leads and Supervisors as needed. Acquires needed information and communicates customer needs to interested parties. (10%) Uses tools available to stay up-to-date on information, policies, and offers by attending and participating in update training meetings, visiting TMC/CSPS Websites regularly for the latest information, and keeping resource materials organized and easily accessible; Provides regular customer feedback to CCC Leadership; Completes other projects as needed in support of TMC and CSPS. STAFF MANAGEMENT AND JOB CONTACTS Reporting Relationships Supervisor: CCC Supervisor Supervises: None Regular Contacts This position has regular contact with customers, clients, employees, managers, vendors, and other professionals. JOB REQUIREMENTS Education/Experience A college degree and two years of work experience are required, including six months in the CCC or equivalent. Experience with writing and customer communications is important, as well as proficiency in the use of modern computer technology. Knowledge/Skills Strong written and verbal communication skills and an excellent knowledge of customer service principles and applications are required. Ability to take proactive action in a quick-paced, fluid work environment. Demonstrates a willingness to adapt to change, and eagerness to learn new things and contribute toward progressive change. Basic familiarity with the offerings of The Mother Church and the Christian Science Publishing Society is required. Technology Skills Strong technical abilities are required to use and manage multiple web browsers, programs, and systems concurrently on a Windows-based computer. The incumbent will need to learn and become proficient with multiple systems, including Salesforce, Enterprise, CDS Fulfillment systems, Big Commerce, Salesforce Marketing Cloud, Amazon Cognito, and eZPublish. Willingness to learn new systems and adapt to new technologies is required. Proficiency with Google Workspace, Microsoft Office, and various file types such as PDFs, images, and audio files is required. Familiarity with basic navigation and settings on mobile devices including phones and tablets is required. Work Environment While regular in-office work at The Mother Church in Boston, MA is strongly preferred, this position may be performed remotely for up to one year. Engagement with Christian Science Mother Church membership is required. Pay range: $29.48 - $38.32 hourly The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant's relevant education, experience, knowledge, skills, abilities; and benchmarking, work location, and internal equity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Department: Office of the Chief Information Officer Work as a member of the OCIO Service Team to resolve customer requests and incidents with the highest standards of technical quality & customer service (75%). Serve on projects to meet emerging technology needs and proactively improve OCIO's service level performance (25%). Role combines extensive communication and team interaction skills (both on-site and with offsite vendors) as well as “hands-on” technical ability. ESSENTIAL DUTIES AND RESPONSIBILITIES 1) Build strong, positive customer relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude 2) Answer incoming requests and resolve incidents emphasizing first-call resolution. Escalate incidents to proper resource/tier if needed while maintaining service level agreement (SLA) accountability. Communicate with customers throughout the lifecycle of requests/incidents. 3) Use our incident management system to track the progress of the request. Use and grow our documentation knowledge base to improve the consistency & effectiveness of service delivery across the team. 4) Provision, maintain, and remove security privileges across all OCIO managed systems. Manage user accounts, reset passwords, and maintain permissions. Help produce compliance documentation and reports as required. 5) Serve as “Technical Lead” or “Subject Matter Expert” on OCIO projects as assigned. Examples include annual desktop/laptop refreshes, enterprise software evaluation/configuration, mass software upgrades, security & compliance, and process improvement. STAFF MANAGEMENT AND JOB CONTACTS Reporting Relationships Supervisor: OCIO IT Operations Manager Supervises: NA Regular Contacts OCIO Service Desk and various employees in the organization JOB REQUIREMENTS Education/Experience LEVEL-1 1-3 years experience providing technical support to customers. Works under supervision as member of the Service Desk team Updates support documentation used by the entire team. Authors new documents as assigned under supervision. Able to communicate OCIO policies and apply to simple situations. Knows how to request approval for exceptions. Able to build customer satisfaction & trust under routine circumstances. LEVEL-2 4-6 years experience providing technical support to customers. Trains & mentors junior staff, interns on the Service Desk Team Provides QA on support documentation written by others, proactively writes new documentation as needs arise. Serves as technical support lead on complex projects. Identify risks and bring to the project team for evaluation & mitigation. Able to communicate OCIO policies and apply to complex situations. Able to build customer satisfaction and trust under difficult circumstances. Resolve simple conflicts. Able to respond to emergency situations using proper procedures; including after business hours. Know when to escalate issues & request external help (i.e. vendors, technical specialists) to resolve an issue versus spending more time & resources internally. LEVEL-3 7+ years experience providing technical support to customers Able to write OCIO policies and able to approve exceptions independently. Provide process leadership by applying OCIO policies and industry best practices in ambiguous circumstances. Creates a path forward to customer satisfaction when requests get “stuck”. Excellent stakeholders negotiation skills. Good at de-escalation & conflict resolution. Exercise planning & leadership in completing internal OCIO Operations projects without the need for dedicated Project Manager. Provides effective communication across all stakeholder groups. Identify and mitigate risk proactively. Knowledge/Skills Strong verbal communications Track record of success operating collaboratively in teams and managing vendor relationships. Comfortable providing performance feedback to vendors (meeting SLA's), coaching, and conflict resolution. Strong written communication History of authoring effective documentation as well as updating/maintaining it consistently. Strong analytical and problem-solving Able to resolve technical issues both directly (hand-on) and indirectly (teamwork, influence) through service partners and product vendors. Strong curiosity and love for learning. Desire to maintain technical proficiency, industry best practices, and certification through combination of personal self-study and TFCCS-funded training/conferences. Access to confidential information requires an impeccable background of professional judgment & ethical behavior. Technology Skills Software proficiency including Windows & Mac OS, MS Office, VoIP phones, and Google Mail/Apps. Knowledge of scripting and automation tools a plus! Working knowledge of enterprise network systems, including remote access systems such as VPN. Work Environment After-hours availability for emergencies / alerts mandatory. This is on a rotational basis which requires you to respond to calls, remote-in, troubleshoot issues and sometimes drive into the office on weekends to resolve certain high level issues. The work requires maintaining access to a computer with internet access -- computer and WiFi hotspot will be provided. Engagement with Christian Science Membership in The Mother Church preferred. Pay range: $33.90-$44.07 hourly The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant's relevant education, experience, knowledge, skills, abilities; and benchmarking, work location, and internal equity. PLEASE NOTE: This position is required to complete a background check to be hired and annual background checks thereafter. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Department: Promotion & Design Service The Analytics Lead will advance the vision of The First Church of Christ, Scientist (Church) by using data and technology to unlock the organization's ability to understand its customers and their interaction with the products and services of the Church. This is an engaging and hands-on role for an individual who is highly capable of operating and excelling at the strategic and tactical positions as the position requires the ability to combine data from multiple sources to produce compelling reports and analysis to answer key questions from clients and leadership. The Analytics Lead delivers these insights and recommendations by creating analytical work products, evaluating the outputs of these products, and communicating recommendations to client, product and editorial stakeholders in an actionable way. This position is part of the Promotion & Design Services Group [P&DSG]. The P&DSG is a service-based department that shapes, shepherds, and supports the promotion and extension of products, services and events that constitute the resources of the Christian Science Publishing Society and The First Church of Christ, Scientist. The digital promotions group provides client departments with strategic, tactical, and analytical services that enhance the customer experience and increase product usage, engagement, and subscriptions as part of the P&DSG center of excellence. The digital promotions center of excellence includes but is not limited to the principles and guidelines for the following: data management, email programs, promotion efforts, and promotion strategy. P&DSG helps clients to meet the customer's needs through promotion of its content, digital products, and/ or services. Providing promotional expertise and leadership helps enhance the customer experience as the first step in removing barriers to discoverability, access, and engagement. To support this strategy P&DSG provides promotional expertise at every stage of the promotional pipeline. Aligned with the mission of P&DSG and under the direction of the Head of Promotions and Analytics: The Analytics Lead is responsible for establishing and maintaining a robust tech infrastructure for understanding and analyzing the effectiveness of the Church's communication with members and customers. This position will communicate strategy and insights to clients, peers, and leadership in an actionable way. A portion of the Analytics Lead's time is spent creating an analytics framework to evaluate and communicate the effectiveness of the activities and communications of the Church with members and customers. It will require the candidate to be both technical to be able to gather data from disparate sources, consolidate and clean data for effective analysis, and build the visual output of the analytics dataset for easy consumption by clients. A portion of the Analytics Lead's time is spent supporting projects of the Church as a working team member.This position is an expert consultant for the Church's Product Owners, Client Department Managers, and any other employee involved with a project working team. Services will include acting as a liaison for client managers and operations departments (Tech Service Group, Digital Publishing Service, Fulfillment, and Customer Care Center), as well as, managing and executing any promotion activity that requires advanced technical capabilities. The position will also help vet, implement, troubleshoot, manage, and oversee the organization's analytics tech stack in partnership with P&DSG leadership and other stakeholders with a primary focus on streamlining digital reporting, enhancing digital strategy, and leveraging insights gained from data analysis. ESSENTIAL DUTIES AND RESPONSIBILITIES Driving analytics insights (% varies based on priorities) Develop and communicate a mission aligned analytics infrastructure Understand the customer experience by establishing and maintaining data integrations/connection for analytics purposes to monitor performance, diagnose opportunities, and recommend opportunities to product and editorial groups to maximize the impact of the content of the Church. Self-organize and manage work Develop strategy and implement self-service analytics interfaces for clients Train and mentor internal Adobe Analytics users Partner with other Lead's within P&DSG for the development of promotional strategies specific to departments, products, and/or campaigns on a quarterly basis. Project working team member for clients of Christian Science Publishing Society and The First Church of Christ, Scientist (% varies based on priorities) Evaluate digital consumer behavioral analysis and uncover trends and insights in key areas that support product development and content strategy. Implements and evaluates dashboards and intelligence tools aligned to project goals & key performance indicators (KPI's) Build and foster strong consultative working relationships with clients to define analytics priorities and communicate actionable business insights. Uses knowledge and analytics findings to inform A|B testing program. Analyze and synthesize customer data into digestible feedback (i.e. Infographics); Share progress with clients and stakeholders on a regular basis. STAFF MANAGEMENT AND JOB CONTACTS Reporting Relationships Supervisor: Head of Digital Promotion & Analytics Supervises: None Regular Contacts This position has regular contact with: P&DSG Manager, P&DSG management team and staff, Managers and staff of client departments in The First Church of Christ, Scientist and The Christian Science Publishing Society. JOB REQUIREMENTS Education/Experience This position requires a Bachelor's degree and 5-7 years of business analysis experience. Knowledge/Skills Experience with data analytics vendors (Adobe Analytics or Google Analytics) is required. Experience working with a statistical programming language like R and SQL for pulling, consolidating, and modeling a plus. Experience with data visualization tools is preferred. (Infogram, Looker Studio or similar) Experience with extracting data from 3rd party sources is required. (Salesforce, subscription database, email system, social channels) Strong Excel/Google Sheet skills required Strong technical aptitude and ability to translate to non-technical individuals Ability to generate insights from customer behavioral data Ability to work independently and as part of a team, including ability to coordinate across cross-functional teams Track record of thinking strategically and executing incrementally A kind, open, reliable, creative, and collaborative approach to work Scrum experience: Significant experience in an Agile environment. Product Owner certification is a plus. Work Environment Preference for onsite work in Boston Engagement with Christian Science Understanding of the Church's mission and a dedication to its values which include fairness, honesty, respect, and brotherly love. Membership in The Mother Church preferred Pay range: $100,541.00 - $130,702.40 annually The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant's relevant education, experience, knowledge, skills, abilities; and benchmarking, work location, and internal equity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Boston Globe Media has a rich portfolio of newsletter products across multiple newsrooms, in particular Boston.com, Boston Magazine, Globe Opinion, and STAT. This newly created role will lead the vision, strategy, and optimize performance of these brands' newsletter portfolio in partnership with editorial leads. The role sets portfolio strategy, establishes data-driven operating norms, and leads cross functional thinking to launch, grow, optimize newsletters across brands. For The Boston Globe, this leader will provide targeted support and cross functional assistance, ensuring that the Globe newsletter team is well connected to other BGMP brands, and equally supported by teams outside the newsroom that are responsible for newsletter growth across brands. This is a leadership role focused on direction, standards, growth and accountability. There is a focus on advising and strategizing, to provide direction and consultancy to internal editorial groups sending newsletter products, and troubleshooting when needed. Responsibilities 1) Portfolio Strategy & Growth Define portfolio vision, segmentation, positioning, cadence, and metrics for brands. Work with newsroom teams to set newsletter strategy and business models by title (commercial revenue, subscription, hybrid) and revise based on data. Establish measurable goals, and shared KPIs across brands; establish portfolio governance and decision frameworks. Establish data based decision criteria go/no-go and sunset/merge criteria Create BGMP newsletter playbook(s) that can be used by multiple brands to target, launch, roll out and promote newsletters; work towards a standard approach to increase efficiency and improve results across engagement and retention. Liaise with advertising sales on growth strategies, inclusion in client proposals, driving revenue 2) Audience Growth & Acquisition Work with newsroom and marketing partners to set list-growth targets, and recommend channel mix for list growth (on-site, cross-promo, paid social/search, partnerships, referral). Approve quarterly test plans and kill rules; ensure rapid test-and-learn with weekly readouts. Drive strategy of how to leverage database contacts to regularly segment audiences and target them with specific content based on their profile 3) Measurement & Experimentation Leading the KPI framework and shaping and read out of quarterly dashboards Make recommendations on product or audience using metrics against business and editorial goals Working closely with product and editorial, approve A/B and multivariate test designs, sample sizes, and success criteria. Establish a cadence and framework for quarterly business reviews. 4) Cross-Functional Leadership and Partnership Align Editorial, Marketing, Product, Audience, Ad Sales, and Analytics on priorities, inventory, and reader experience. Make prioritization and resourcing calls; unblock dependencies with Product/Engineering and Ad Ops. Own annual budget for any vendor expenses. Evaluate current state and set multi year ESP strategy; lead RFPs,vendor management, analysis in partnership with Technology Provide goals, priorities and strategic guidance to marketing and platforms department to direct spending to drive list growth 5) Provide targeted support for The Boston Globe Help connect the Globe to BGMP's broader mission. Liaise with the team to ensure that best practices are shared among all brands Partner with the Globe on regular business reviews and cross functional alignment. Provide support and guidance needed to ensure that we are maximizing partnership between the Globe and other brands to maximize revenue. Be a sounding board for new initiatives and experiments, providing insight from best practices elsewhere. Regularly meet and present to the Globe's senior director of newsletters in order to partner on key initiatives Collaborate with the Globe's senior director of newsletters to surface high-level reporting on success metrics for leadership Qualifications 6+ years in newsletters, lifecycle/email marketing, audience development, or growth Track record scaling products with measurable gains in list size, engagement, and revenue. Proficiency with ESPs (e.g., Salesforce Marketing Cloud, Mailchimp, HubSpot, Beehiiv), CRM/CDP, and analytics Deliverability expertise and privacy/regulatory fluency. Strong collaboration and cross-functional leadership, prioritization, and communication skills A willingness to adapt and be audience focused, with a curious mindset and a commitment to creating an inclusive work environment The BGMP office is located in downtown Boston, near Faneuil Hall and Quincy Market, and is easily accessible by MBTA and commuter rail lines. This position is based in Boston, and candidates should be based in the area or willing to move. The annual salary for this role is $120,000 - $135,000. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. EEO Statement: At Boston Globe Media, our mission is to empower, connect, and convene our communities with independent, trusted journalism and storytelling. We know a critical part of achieving this is by having a workforce that is representative of the communities we serve. Boston Globe Media is an equal opportunity employer that welcomes candidates and colleagues of all backgrounds, experiences, perspectives, and skills.

Department: Plaza Activities The Christian Science Plaza is a treasured destination for Church members, neighbors, local college students, and visiting tourists. The aim is to offer each guest a thought-changing experience that inspires hope through the “How Do You See the World?” exhibits, tours, programs, research and reference services, signage, marketing activities, and web content. The Associate position provides an opportunity to share Christian Science widely with the public in a number of ways, including welcoming visitors to “How Do You See the World?”. Reporting to both the Hospitality Supervisor on day to day matters and the Assistant Manager: Hospitality, this employee serves alternately in the Welcome Hall, Church, and on the Plaza as a Host. The responsibilities go well beyond the roles traditionally found in hospitality and tourism. This individual ensures that every visitor to the Christian Science Plaza is warmly welcomed, has an educational and inspiring experience, and has an opportunity to ask questions. ESSENTIAL DUTIES AND RESPONSIBILITIES “How Do You See The World?” Host duties (82%) Greets all who enter with a warm welcome. If assistance is needed, ascertains visitors' purpose for visiting, and directs them where to go. If needed, shares knowledge of “How Do You See the World?” exhibits, tours, and architectural details of the building with visitors. May assist, in a support capacity, in emergency response scenarios in the Publishing House and the Church. Preserves strict confidentiality of sensitive information necessary to, or learned in the course of, the performance of duties. Informs management of any situation that may impact the security and safety of the Plaza. Remains gracious and poised in response to any situation or question posed. Records data related to visitor engagement and interactions with the exhibits. Sells tickets, provides visitor orientation, answers questions about exhibits, gives directions, and receives visitor feedback. Assists in opening and closing for the day's activities, including balancing the cash drawer. Masters a POS (point of sale) system and handles all transactions. Welcomes visitors to the “How Do You See the World?” experience, and runs the Mapparium sound & light program. Graciously communicates policies to visitors that may impact their visit. Constantly monitors the visitor experience, quickly resolving visitor issues. Engages with children on tours to provide them a positive learning experience. Takes particular care of visitors with special needs (handicapped access, etc.). Helps maintain clean and organized public spaces and alerts the MOD to equipment malfunctions. Offers brochures when needed on “How Do You See the World?,” Christian Science, the Plaza, and events taking place on the Plaza. Assists with unscheduled group visits. Contributes to the daily fruitage report when serving. Performs other duties as assigned. Church Host duties (10%) Warmly welcomes visitors from all over the world to The Mother Church. Must be comfortable sharing Christian Science concepts with the public, and answering visitors' questions about Christian Science, Mary Baker Eddy, and the Church. Able to connect with people of different belief systems, nationalities, and cultures. Learns and delivers tour material of the Church Extension, the Original Edifice, or both. Communicates with colleagues by radio to maintain smooth tour flow. Graciously corrects misconceptions in a wise and Christian manner. Contributes to the daily fruitage report when serving. Assists, as needed, in the complex daily procedures of opening and closing two Church buildings, preparing for visitors, and handling literature. Keeps areas neat and welcoming in appearance. Monitors doors, makes sure no visitor gets lost, and may shepherd large groups. Alerts management of issues needing attention. Very familiar with all “How Do You See the World?” exhibits, and keeps abreast of current developments in the products of The Christian Science Publishing Society, as well as other Mother Church programs, in order to provide current information for visitors. Is committed to learning continually about the history and significance of Mary Baker Eddy's life, the Church, and the Christian Science movement. May answer questions about architectural details of the buildings and their history. Performs other duties as assigned. Plaza Host duties (8%) Acts as the public face of The Mother Church on the Christian Science Plaza. Demonstrates prayerful alertness and is able to address situations from the standpoint of Christian Science practice. Speaks articulately about the “How Do You See the World?” experience, Christian Science, Mary Baker Eddy, and topics related to wayfinding in and around the Plaza, such as directions to nearby attractions. Understands the unique nature and needs of the property as a Church home, as well as a business site that is shared with tenants not affiliated with the Church. Keeps aware of activities and events taking place in the Church and on the Plaza each day. Shares fruitage in the fruitage log. Monitors radio transmissions and masters Church Security's radio protocol. Knows Plaza sectors and landmark Plaza sites. Provides valuable feedback about signage on the Plaza. Spots issues on the Plaza that need attention and alerts management or Security. Acts as back-up for extra support, such as escorting a large group between buildings. Directs visitors to the starting point for Church Tours in the Welcome Hall. Stays constantly alert to individuals engaged in suspicious activity, such as trying to enter the Church without identifying themselves. Contacts Security as needed. STAFF MANAGEMENT AND JOB CONTACTS Reporting Relationships Supervisors: Hospitality Supervisor: (Day to Day Guidance); Assistant Manager: Hospitality (HR Issues & Time Management) Supervises: None Regular Contacts Church Administrator, “How Do You See the World?” Exhibit Manager, and other employees, church members, and visitors from all over the world. JOB REQUIREMENTS Good face-to-face communication skills. Committed to providing the best possible visitor experience. Has a background or strong interest in history and public education. Has customer service, retail, or similar experience dealing in person with the public, preferably tourists. Takes direction well and can stay on schedule throughout the day. Handles monetary transactions with ease and accuracy, including handling and counting cash. Has basic math skills, computer knowledge, and the ability to learn quickly. Flexible with strong attention to details. Takes initiative and works well with the public. Must be available to work evenings, weekends, and holidays if needed. Education/Experience College degree or equivalent work experience is required. Previous experience in public speaking, teaching, or conducting tours preferred. Strong interpersonal communication skills needed. Clarity in speech is requisite. Ability to be understood clearly by groups in a large space is important Knowledge/Skills Strong communication skills are essential. Ability to speak clearly and be understood by groups in a large space is highly important, as is the ability to be easily understood by people for whom English is a second language. Able to extend a warm welcome to all visitors. Must be comfortable answering questions about Christian Science and Mary Baker Eddy from the public. A keen sense of history and regard for historical accuracy. Basic computer proficiency. POS system proficiency a plus. Resilient, composed, and able to adapt to changing circumstances and changes of routine. Team-oriented while showing initiative, follow-through, and skill at supporting team activities. Detail-oriented, self-starting, accurate, flexible, well-organized, impartial, fair, and honest. Able to communicate comfortably, tactfully, and respectfully with people of many different belief systems, nationalities, and cultures. Familiarity with the values and core beliefs of other faiths and Christian denominations is highly beneficial. Fluency in more than one language is highly useful. Work Environment Activities include walking up and down stairs and being on one's feet for extended periods of time, as well as being seated for shorter periods of time. Christian Science Information Christian Science practice is at the heart of this position's interaction with the public. Must be a dedicated, practicing Christian Scientist who is familiar with the Bible and Mary Baker Eddy's writings and life. Must have a strong interest in continuing to learn about Eddy and the history of Christian Science. Must be comfortable and knowledgeable in talking about Christian Science with people from widely differing backgrounds and belief systems. Membership in The Mother Church is required; Primary class instruction is preferred. Pay range: $25.63 - $33.32 hourly The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant's relevant education, experience, knowledge, skills, abilities; and benchmarking, work location, and internal equity. PLEASE NOTE: Background check required given potential for direct contact with children. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Department: Promotion & Design Services Group The Promotion and Events Specialist supports the global promotion activity of The First Church of Christ, Scientist [TFCCS] and of the Christian Science Publishing Society [CSPS]. P&DSG is a service-based group that shapes and guides, from a metaphysical foundation, the promotion and extension of products, services, and events that constitute the “healing and saving” resources of The Mother Church (see Manual of The Mother Church, Mary Baker Eddy, p. 19:1). This position offers the opportunity to be part of a promotional team that will advance the mission of The First Church of Christ, Scientist, by removing barriers to greater awareness of and engagement with the healing resources of the church. We're looking to support the organization's ability to communicate with quality and consistency as “one church” via this role and the individual's capability to operate and excel at the metaphysical, strategic and tactical level. The promotion and events service operates as a center of excellence [CoE] to maintain appropriate quality and consistency across the organization. P&DSG collaborates with client departments to develop and implement the overall promotion vision of the publications, products, communications, events, and promotional materials of TFCCS and CSPS. Providing promotional expertise and leadership helps enhance the customer experience as the first step in removing barriers to discoverability, access, and engagement. To support this strategy P&DSG provides promotional expertise at every stage of the promotional experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Promotion (40%) Create and implement promotional campaigns for clients across the organization that support client strategy. Campaigns include but are not limited to special series, publications, periodicals, print promotions, and peer-to-peer promotions including special events. Includes audience segmentation and customization Use of social media platforms to promote and extend product promotions Promotional Copywriting (30%) Write advertising, point of sale, and promotional copy for clients throughout the Church for the Web, digital media, and print Caption posts for social media--Facebook, Instagram, X, Bluesky,, LinkedIn, Threads, YouTube Collaborates with other to modify copy as needed Social Media (20%) Contributes to strategy discussions with P&DSG management and client departments. Supports the implementation of social media strategy Determines best platform for message Writes promotional copy for various social media channels Coordinates efforts with design and analytics Event Planning (10%) Create and execute special events to promote products and initiatives. Collaborates with others as needed Includes audience segmentation, invitations, working with on-site and off-site A/V, meeting staff, etc., with an eye toward positive customer experience and outcomes STAFF MANAGEMENT AND JOB CONTACTS Reporting Relationships Supervisor: Promotion & Events Manager Supervises: None Regular Contacts P&DSG Manager, P&DSG management team, P&DSG staff, Managers and staff of client departments in The First Church of Christ, Scientist, The Christian Science Publishing Society, and The Mary Baker Eddy Library. JOB REQUIREMENTS Education/Experience Bachelor's Degree or higher, 5+ years of experience Knowledge/Skills Familiarity with Scrum, Jira, and agile practice desired. Advertising agency experience preferred. Client & Team Skills Strong oral and written communication skills. Client and team interfacing ability with confidence. Strong interpersonal skills and effective relation building capacity with clients, team, and manager. Strong project management skills and organizational skills. Strong creative problem solving and innovative skills. Ability to use strong analytical and management skills to solve complex issues and support team success and continuous improvement. Must be detail oriented and well organized. Ability to work independently as well as part of a team. A proven ability to meet deadlines, multitask and work under pressure while going above-and-beyond the minimum when the opportunity presents itself. Technology Skills This position requires strong computer skills, a working knowledge and proficiency with Google Suite, and social media platforms (Facebook, Instagram, Threads, X, Bluesky). A working knowledge of Dropbox, Slack, Jira, and Trello are preferred. Work Environment This position is based in Boston and regularly works in an office environment. Christian Science Information Membership in The Mother Church required; Primary Class instruction preferred. Pay range: $76,025.00 - $98,832.20 annually The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant's relevant education, experience, knowledge, skills, abilities; and benchmarking, work location, and internal equity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Department: Office of the Chief Information Officer The Senior Cloud Integration Engineer plays a critical role in unifying applications and services across diverse cloud platforms to enable a scalable, loosely coupled, and cost-effective architecture for the Church. This role focuses on modernizing and re-integrating enterprise systems, ensuring they work cohesively across multiple cloud environments. A key part of this role involves implementing and refining advanced security protocols to protect sensitive data and minimize risk. As a senior team member, this individual serves as a trusted advisor-offering strategic guidance, technical insight, and mentorship to both peers and stakeholders. ESSENTIAL DUTIES AND RESPONSIBILITIES Ongoing Administration Analyze existing integration workflows and APIs built in Jitterbit. Design, develop, and deploy equivalent or improved integrations using AWS Lambda, API Gateway, Step Functions, and other AWS services Implement integrations using js (ES8), adhering to best practices for performance, security, and maintainability. Maintain CI/CD pipelines for Lambda deployments (e.g., using AWS CodePipeline or GitHub Actions). Ensure security and compliance standards are met, including data handling and encryption practices. Work with vendors to understand and resolve escalated issues before users are impacted. Respond to issues reported by users; research and resolve issues in a timely fashion. Perform advanced application support, including but not limited to: application setup, configuration, implementation, integration, maintenance (performance monitoring and optimization), updates, user access, permissions, security, and privacy. Perform compliance maintenance, ensuring existing infrastructure, applications and business processes meet with current and future regulatory controls placed on the organization (GAAP, PCI, HIPAA). Provide excellent customer service: communicate in a friendly and professional manner, empathize with users on system issues. Have a deep understanding of application or service functionality -attending training and/or reading documentation. Participate in vendor user groups and communities and review vendor updates, to ensure optimization of the capabilities of the assigned applications. Perform maintenance of existing, and drafting of new application documentation to support the engineering team and the organization. Mentor and coach others in engineering. Update work tracking tools and other administrative tasks. Project Activity Participate on project teams. Work with users to understand and help define scope and requirements of the project. Use technical and analytical skills to determine best approaches to tailoring systems to meet project requirements. Develop and execute test scenarios based on requirements. Implement configuration changes. STAFF MANAGEMENT AND JOB CONTACTS Reporting Relationships Supervisor: Enterprise Software Engineering Manager Supervises: None Regular Contacts This position has regular contact with senior management, TFCCS​ ​employees, department managers, ​service​ departments, vendors, Enterprise Application Engineering and Engineering peers,​ and the Service ​Desk. JOB REQUIREMENTS Education/Experience Bachelor's degree in Computer Science, Engineering, or equivalent experience. 5+ years experience as a Cloud Integration Engineer or similar experience, or relevant software development experience. Knowledge/Skills 3+ years of hands-on experience with js (ES8 or newer). Proven experience with AWS Lambda, API Gateway, S3, Step Functions, and CloudWatch. Experience migrating or rebuilding integrations from Jitterbit or similar iPaaS platforms. Strong understanding of RESTful APIs, JSON, and webhooks. Familiarity with serverless architecture patterns and best practices. Experience with Git and CI/CD workflows. Excellent interpersonal, communication (written, verbal, listening), and presentation skills are required. Ability to learn new vendor applications quickly and utilize application tools to tailor systems to meet user requirements. Work Environment Onsite work in Boston. Engagement with Christian Science Mother Church membership preferred. Primary Class instruction preferred. Pay range: $114,112.00 - $148,346.80 annually The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant's relevant education, experience, knowledge, skills, abilities; and benchmarking, work location, and internal equity. Background Check This position is required to complete a background check to be hired and annual background checks thereafter. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Boston Globe Opinion has an opening for an opinion writer. The position's duties will include writing unsigned editorials, longer reported commentary, and shorter signed columns. For this position we are particularly interested in adding to our range of voices a writer who can thoughtfully articulate conservative or right-leaning perspectives. Boston Globe Opinion is a team of about 25 journalists whose mission is to present incisive, clear, and informative commentary on a wide range of topics and from diverse points of view. We believe that an informed readership benefits from journalism that challenges as well as bolsters their beliefs. Responsibilities: In this role, the writer will be expected to participate in thrice-weekly editorial board meetings and to produce a regular cadence of unsigned editorials representing the collective view of the board. We are a regional news organization that focuses mainly on local and even hyperlocal issues. But we also weigh in on pressing national and international debates. In all these things, we strive for clarity, fairness, common sense, and well-reported judgments. The job requires working collegially with other board members who might come to the table with sharply differing points of view. Writing editorials is only part of the job. This writer will also have the freedom to write signed columns about personal and public topics of their choosing, in collaboration with their editor. And they will be encouraged to do longer reported commentary for our Sunday Ideas section. Hitting the street, talking to people, and reading relevant documents and reports will always be stressed over armchair opining. The writer will also be asked to contribute to our other digital products. These include weekly newsletters on politics and other subjects, short posts for Substack and social media, and short-form video. On occasion they might be asked to join in panel discussions on our weekly podcast, Say More. Qualifications: Understanding how to craft thoughtful, compelling, and clear editorials, first-person narratives, and in-depth commentary is vital. But we are also looking for candidates who are skilled in the basics of news reporting. That means comfortably navigating fast-breaking and chaotic events; locating and analyzing documents; conducting in-depth interviews; and writing swiftly. Curiosity, intellectual independence, humility, analytical reasoning, and the creativity to generate compelling ideas are essential qualities for the job. A sense of humor is always a plus. So is the ability to write elegantly and with voice. The ideal candidates should have some experience working for a daily news organization or weekly news magazine. Bonus points for demonstrated skill in hosting and/or producing short-form video, and optimizing written pieces for search and social. Double bonus points to candidates who are familiar with New England generally and the Boston area specifically. Though we are looking for applicants whose world views lean right-of-center, we value open-mindedness and a sense of fairness over ideological purity. The BGMP office is located in downtown Boston, near Faneuil Hall and Quincy Market, and is easily accessible by MBTA and commuter rail lines. This position is based in Boston, and candidates should be based in the area or willing to move. The hourly rate for this role is $41.29 - $53.84. This position is a union position covered by a collective bargaining agreement with the Boston Newspaper Guild. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. EEO Statement: At Boston Globe Media, our mission is to empower, connect, and convene our communities with independent, trusted journalism and storytelling. We know a critical part of achieving this is by having a workforce that is representative of the communities we serve. Boston Globe Media is an equal opportunity employer that welcomes candidates and colleagues of all backgrounds, experiences, perspectives, and skills.

Department: Board of Lectureship (BoL) In 1906, Mary Baker Eddy charged the members of the Christian Science Board of Directors (CSBD) with “...help[ing] the Lecturers in whatever way they can” (Accession: L00512). Today, the Manager of the Board of Lectureship [BoL] is largely responsible for helping the CSBD fulfill this charge. The Executive Assistant to the Manager of the BoL, in turn, supports the implementation of the CSBD's vision for how to best fulfill the requirements related to lecturing found in the Church Manual and Mary Baker Eddy's other writings. The Executive Assistant manages the administrative activities of the BoL office ensuring the smooth and timely execution of programs and projects requested by the BoL Manager; is a key support staff for the global BoL; a primary contact for branch churches with questions about lecturing; and an essential member of the BoL prayer team. ESSENTIAL DUTIES AND RESPONSIBILITIES Makes appropriate time daily to pray in support of the lecture activity globally and responds prayerfully to specific needs that arise. Responds to calls, letters, and email correspondence from the field with a clear sense of the BoL's vision, and with a healing motive. Works with the BoL manager to implement vision and operation of the department. Coordinates ongoing activities of the department, including: lecturer support, sponsoring branch and society support, and office support for the BoL manager and team. Works from a metaphysical basis in all these activities, recognizing that the actual job is about much more than the surface level action, and that this prayerful basis is the only way any work can be effectively done, and the only way global lecturing activity will be benefitted. Maintains a broad-based understanding of each area and activity of the BoL in order to provide hands-on a support whenever and wherever it is needed. Specific responsibilities for this position include: Supports the annual lecturer election cycle, including preparation of materials presented to the CSBD, presentation of information and materials at Meet the Lecturers on christianscience.com, and notification of election to lecturers. Organizes lecturer training sessions and BoL conferences as requested, including the arrangement of hotels, food, airfare, and ground transportation. Constructs custom data reports and provides analysis that is integral to department strategy, planning and operations. Maintains spreadsheet data of historical importance to the BoL office. Supports lecturers through individual and group communications. Coordinates tools and resources that inform the lecturers and allow them to focus less on logistics and more on their healing message. Processes the BoL Salesforce online lecture application forms as needed, providing data to lecture notices and lecturer profile pages at christianscience.com. Department contact for upgrades to the Salesforce database. Tracks lecture review team payments and assignments and submits expense reports and makes payment requests as needed for the BoL manager and lecturers. Sends completed lecture manuscripts to the Clerk and obtains testimony verifications for lecture manuscripts. Maintains BoL office and lecture files including archiving paper and electronic files. Handles staff communications, and communicates any BoL updates to the Customer Contact area. Handles special projects as requested. STAFF MANAGEMENT AND JOB CONTACTS Reporting Relationships Supervisor: Manager, Board of Lectureship Supervises : None Regular Contacts: BoL manager, BoL staff, lecturers, TMC department managers, church members, vendors. JOB REQUIREMENTS Education/Experience College degree or equivalent. Several years of strong project coordination experience preferred. Risk, responsibility, multitask immediately respond experience Technology Skills Good working knowledge of Microsoft Word and Google systems is required. Knowledge of Excel, PowerPoint, Trello and Slack are also helpful. Facility with websites. Strong computer skills and a knowledge of (or ability to learn) software programs and systems: Wordpress, Acrobat, Word, Excel, Google drive and mail, Zoom, Salesforce, Tallie, Plunet, ticket systems, Enterprise, and Crystal reports. Knowledge of the Web and social networking is desirable. Knowledge Skills Extremely flexible, organized, humble, goal-oriented; ability to prioritize and move quickly from one task to another, or to switch in midstream; oral communication skills and interpersonal skills are critical. Should express sound judgment, compassion, sensitivity, confidentiality, and tact. Good proofreading and writing skills required. Ability to speak other languages (particularly Spanish, French, German, or Portuguese) would be helpful, but not required. Christian Science Requirements Must be a member of The Mother Church and have branch church experience. Primary class instruction required with a demonstrable understanding of Christian Science and the metaphysical maturity to prayerfully work in support of the mission and purpose of The Church of Christ, Scientist. Pay Range: $66,109 - $85,940.80 The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant's relevant education, experience, knowledge, skills, abilities; and benchmarking, work location, and internal equity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Boston Globe Media is New England's largest newsgathering organization -- and much more. We are committed to being an indispensable, trusted, reliable source of round-the-clock information. Through the powerful journalism from our newsroom, engaging content from our content marketing studio, or through targeted advertising solutions, brands and marketers rely on us to reach highly engaged, educated, and influential audiences through a variety of media and experiences. The Manager of Financial Planning and Analysis will play a key role in leading reporting and planning efforts across the company's business units. This position focuses on analyzing trends, guiding business decisions, and connecting with functional leaders throughout Boston Globe Media. This highly visible role within the organization will be responsible for developing ad hoc analyses and managing budgeting, forecasting, and long-term financial planning led by the FP&A team. The successful candidate will drive accountability and demonstrate strong intellectual curiosity, with an ability to understand the big picture while remaining detail-oriented. This position is located at the Boston headquarters and reports directly to the Associate Director of Financial Planning and Analysis. Responsibilities: Serve as the business partner for a variety of functional leaders, working to provide analytical resources. Manage the annual budget process alongside stakeholders from across the organization. Lead monthly, quarterly, annual, and multi-year financial forecasts, working with the broader organization to understand and test key forecast assumptions and run alternate scenarios. Prepare and evolve templates and presentations for weekly, monthly, and annual reporting. Investigate and analyze variances between actual and planned figures on a monthly basis for assigned functional areas. Collaborate with the accounting/GL team to ensure revenue and expenses are properly recorded. Collaborate cross-functionally with revenue teams across the organization to support forecasting and the evaluation of strategic business decisions. Work closely with business, finance, and IT teams to automate data preparation and reporting, from conceptualization to implementation. Continuously improve and develop new reporting systems and processes. Qualifications: A bachelor's degree in accounting, business, or related field. An MBA is a plus. At least 5 years of finance-related experience, with advanced knowledge of Excel and other analytical software. Demonstrated success in financial reporting, budgeting, resource allocation processes, and long-term strategic planning. Previous management experience or a strong inclination towards supervising and developing others Strong organizational and presentation skills, with a demonstrated ability to complete projects accurately and precisely. High motivation with strong communication skills. A track record of thriving in an agile, entrepreneurial environment is important. Familiarity with Adaptive Insights for forecasting/budgeting and NetSuite financials is a plus. A willingness to adapt and be audience focused, with a curious mindset and a commitment to creating an inclusive work environment The BGMP office is located in downtown Boston, near Faneuil Hall and Quincy Market, and is easily accessible by MBTA and commuter rail lines. This position is based in Boston, and candidates should be based in the area or willing to move. The annual salary for this role is $110,000 - $115,000. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. EEO Statement: At Boston Globe Media, our mission is to empower, connect, and convene our communities with independent, trusted journalism and storytelling. We know a critical part of achieving this is by having a workforce that is representative of the communities we serve. Boston Globe Media is an equal opportunity employer that welcomes candidates and colleagues of all backgrounds, experiences, perspectives, and skills.

The Financial Analyst is part of a team of engaged professionals supporting the diverse activities of a worldwide Church with a mission to bless humanity. This position is an integral part of the Church's Financial Planning and Analysis group focused on organization-wide budgeting, reporting and analysis. This position develops and delivers financial analyses and reports for the Treasurer's Office to governance and client department managers. This position analyzes decisions from a financial standpoint for clients, develops financial models, monitors the budget, and participates in projects. This is a four level job family and incumbents must master the duties and skills of one level in order to move to the next. Level 1: Analysis: Develop analyses that assist managers in understanding their business. Reporting: Develop accurate reports and journal entries with direction from management Budgeting and Planning: Enter data into planning models and take direction from other analysts to assist in other aspects of this process Business Support: Provide guidance to department admin staff for the proper accounting of various purchasing, payment or ledger transactions to correlate to TMC budgets. Level 2: Analysis: Design business models and develop analyses as requested by the business or financial management. Reporting: Develop accurate reports and identify trends and issues and escalate as appropriate. Budgeting and Planning: Work with managers to develop plans and budgets for their business areas. Provide training support to Level I analysts. Business Support: Provide help and guidance to the business in response to their inquiries about financial questions. Assist, at client direction, product and process evaluation and development. Level 3: Analysis : Develop Complex analyses and business models as you recognize needs in the business Reporting : Develop reporting to aid in managing the business. Budgeting and Planning: Work with managers to develop plans and budgets for their business areas. Work with managers to identify key performance measures and drivers. Business Support : partner with product and department on the evaluation of current products and processes, as well as the development and implementation of new products and processes. Provide analytical support to cross-functional teams. Level 4 Analysis : Develop complex analyses and business models as you recognize needs in the business. Level IV should have developed expertise in the financial dynamics of complex operations, like publishing, real estate, etc. May perform financial research on products/departments that the incumbent supports. Analyzes profit-and-loss statements and prepares reports and recommendations for client managers. May generate forecasts and analyze trends in sales, finance, and other areas of department products or initiatives. Researches economic progressions to assist the organization's financial planning. Creates financial models of "what if" scenarios for future business planning decisions in areas such as new product development, etc. Reporting : Develop reporting to aid in managing the business. Provide direction and training to junior analysts to pass off recurring reporting. Budgeting and Planning: Understand the industry trends and benchmarks and work with managers to develop a plan that meets overall business objectives. Utilize junior analysts to perform data entry tasks related to planning and budgeting. Business Support: Proactively identify opportunities for the businesses you support to reduce costs, increase revenues, become more efficient, etc. The incumbent has in-depth knowledge in financial analysis and basic knowledge of client department disciplines. Solves complex problems; takes a new perspective on existing solutions. Works independently; receives minimal guidance. May lead projects or project steps within a broader project or have accountability for ongoing activities or objectives. Acts as a resource for colleagues with less experience. STAFF MANAGEMENT AND JOB CONTACTS Supervisor: Financial Planning & Analysis Manager Supervises: None Regular Contacts include Treasurer's Office colleagues, department admin staff, as well as managers at all levels of The Mother Church and Christian Science Publishing Society. JOB REQUIREMENTS Education/Experience MBA is required, or a BA or BS in Business or Accounting with 8-10 years of relevant experience. Knowledge/Skills Level I This position requires proficiency with financial and cost benefit analysis techniques, and a solid knowledge of managerial accounting. The analyst should be flexible and able to prioritize and manage competing constituencies. Level II Must have mastered all the competencies from Level I. Level III Must have mastered all the competencies from Level II. Level IV Must have mastered all the competencies from Level III. Technology Skills Microsoft Office (Word, Excel, PowerPoint) skills are required. The positions work with specialized, web-based accounting and planning applications. Work Environment This position regularly works in an office environment at The Mother Church. This position works in the Boston office with an opportunity for a hybrid work schedule. Engagement with Christian Science Membership in The Mother Church preferred. Level IV pay range: $114,112.00 - $148,346.80 annually The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant's relevant education, experience, knowledge, skills, abilities; and benchmarking, work location, and internal equity. Background Check This position is required to complete a background check to be hired and annual background checks thereafter. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Boston Globe Opinion has an opening for an opinion writer. The position's duties will include writing unsigned editorials, longer reported commentary, and shorter signed columns. For this position we are particularly interested in adding to our range of voices a writer who can thoughtfully articulate conservative or right-leaning perspectives. Boston Globe Opinion is a team of about 25 journalists whose mission is to present incisive, clear, and informative commentary on a wide range of topics and from diverse points of view. We believe that an informed readership benefits from journalism that challenges as well as bolsters their beliefs. Responsibilities: In this role, the writer will be expected to participate in thrice-weekly editorial board meetings and to produce a regular cadence of unsigned editorials representing the collective view of the board. We are a regional news organization that focuses mainly on local and even hyperlocal issues. But we also weigh in on pressing national and international debates. In all these things, we strive for clarity, fairness, common sense, and well-reported judgments. The job requires working collegially with other board members who might come to the table with sharply differing points of view. Writing editorials is only part of the job. This writer will also have the freedom to write signed columns about personal and public topics of their choosing, in collaboration with their editor. And they will be encouraged to do longer reported commentary for our Sunday Ideas section. Hitting the street, talking to people, and reading relevant documents and reports will always be stressed over armchair opining. The writer will also be asked to contribute to our other digital products. These include weekly newsletters on politics and other subjects, short posts for Substack and social media, and short-form video. On occasion they might be asked to join in panel discussions on our weekly podcast, Say More. Qualifications: Understanding how to craft thoughtful, compelling, and clear editorials, first-person narratives, and in-depth commentary is vital. But we are also looking for candidates who are skilled in the basics of news reporting. That means comfortably navigating fast-breaking and chaotic events; locating and analyzing documents; conducting in-depth interviews; and writing swiftly. Curiosity, intellectual independence, humility, analytical reasoning, and the creativity to generate compelling ideas are essential qualities for the job. A sense of humor is always a plus. So is the ability to write elegantly and with voice. The ideal candidates should have some experience working for a daily news organization or weekly news magazine. Bonus points for demonstrated skill in hosting and/or producing short-form video, and optimizing written pieces for search and social. Double bonus points to candidates who are familiar with New England generally and the Boston area specifically. Though we are looking for applicants whose world views lean right-of-center, we value open-mindedness and a sense of fairness over ideological purity. The BGMP office is located in downtown Boston, near Faneuil Hall and Quincy Market, and is easily accessible by MBTA and commuter rail lines. This position is based in Boston, and candidates should be based in the area or willing to move. The hourly rate for this role is $41.29 - $53.84. This position is a union position covered by a collective bargaining agreement with the Boston Newspaper Guild. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. EEO Statement: At Boston Globe Media, our mission is to empower, connect, and convene our communities with independent, trusted journalism and storytelling. We know a critical part of achieving this is by having a workforce that is representative of the communities we serve. Boston Globe Media is an equal opportunity employer that welcomes candidates and colleagues of all backgrounds, experiences, perspectives, and skills.