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Boyd Group Services jobs in Hammond, IN

- 87 jobs
  • Estimator

    The Boyd Group 4.6company rating

    The Boyd Group job in Matteson, IL

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : The Estimator's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs. Key Job Responsibilities Role and Requirements Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service Ensure compliance with all insurance client requirements, processes and metrics Ensure compliance with all WOW Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery Communicate all customer requests and needs to appropriate team members Provides positive energy when greeting customers in person and on the phone Understanding of all required Insurance programs and procedures Participate in daily “production walks” with the Management Team, as required Support all team members when required Participate in monthly Health & Safety and staff meeting (if required) Attend training, information sessions and workshops recommended by Store Manager Maintain the store's KPI's by maximizing role performance Uphold the company's Core Values : Honesty, Integrity & Respect Education and/or Experience Required Knowledge of Repairs and OE Guidelines High School Diploma or equivalent Awareness of where to look for answers Basic Computer Skills Compliance for DRP's Minimum of 1-year experience Must be willing to complete I-CAR Training Valid Driver's License Required Skills/Abilities Awareness of where to look for answers Basic Computer Skills Compliance for DRP's Minimum of 1-year experience Must be willing to complete I-CAR Training Valid Driver's License Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Pay: $47,500 - $150,000
    $47.5k-150k yearly Auto-Apply 2d ago
  • Estimator

    The Boyd Group 4.6company rating

    The Boyd Group job in Plainfield, IL

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : The Estimator's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs. Key Job Responsibilities Role and Requirements Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service Ensure compliance with all insurance client requirements, processes and metrics Ensure compliance with all WOW Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery Communicate all customer requests and needs to appropriate team members Provides positive energy when greeting customers in person and on the phone Understanding of all required Insurance programs and procedures Participate in daily “production walks” with the Management Team, as required Support all team members when required Participate in monthly Health & Safety and staff meeting (if required) Attend training, information sessions and workshops recommended by Store Manager Maintain the store's KPI's by maximizing role performance Uphold the company's Core Values : Honesty, Integrity & Respect Education and/or Experience Required Knowledge of Repairs and OE Guidelines High School Diploma or equivalent Awareness of where to look for answers Basic Computer Skills Compliance for DRP's Minimum of 1-year experience Must be willing to complete I-CAR Training Valid Driver's License Required Skills/Abilities Awareness of where to look for answers Basic Computer Skills Compliance for DRP's Minimum of 1-year experience Must be willing to complete I-CAR Training Valid Driver's License Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Pay: $47,800 - $150,000 a year. This is a Commissioned position
    $47.8k-150k yearly Auto-Apply 1d ago
  • Customer Care Agent

    Leaf Home 4.4company rating

    Lombard, IL job

    Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: The Service Admin handles customer inbound and outbound calls, primarily with customers post-sale, but also answers general company questions for internal and external customers. This role schedules customer service calls and other customer service activities as needed. This position is required to review completed service tickets from the field for quality assurance. Essential Duties and Responsibilities: Provide excellent customer service during all inbound/outbound phone calls while maintaining effective relationships with peers, multiple internal/external customers and senior leaders. Review contract with customer post-sale to ensure accuracy and completeness. Schedule installation with the customer and assign the job to an installation contractor. Schedule service customers with local technicians, as needed. Review completed service tickets for quality assurance in region. Act as a liaison and corporate contact for Leaf Home installation and service teams at the local office in assigned region. Be flexible in performing any task deemed necessary to support department and/or company-wide initiatives. May process change orders. Required Education and Experience: Required Education High school diploma or equivalent. Required Years of Experience 1+ years of customer service and administrative experience. Additional Requirements: Computer and keyboard proficiency - job duties performed are essentially paperless. Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional. Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the customer's needs at the forefront of every interaction. Adaptable, patient, and highly detail-oriented and data-efficient. Highly organized, with strong time management skills and the ability to be resourceful. Proficiency using Microsoft Office Suite. Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities, or Certifications: Ability to type at least 50 words per minute. Experience in the home improvement/construction industry. Experience working in a direct-to-consumer organization. Key Competencies: Uses basic problem-solving and subject matter understanding to perform tasks under supervision. Travel Requirements: Indicate any travel or work location No travel required (stationary work location). Overtime/Additional Hours Requirements: Indicate any work hour requirements or considerations Overtime hours may be required based on business needs. Physical Requirements: Physical Activity: Frequency of work schedule: Standing Occasionally (11-33%) Walking Occasionally (11-33%) Sitting Constantly (67-100%) Driving a car/van/truck Never (0%) Reaching with hands and arms (up, down, or outward) Occasionally (11-33%) Typing Constantly (67-100%) Using hands to touch/manipulate/handle Occasionally (11-33%) Climbing and/or balancing Never (0%) Working at heights Never (0%) Stooping, kneeling, or crouching Never (0%) Talking and/or listening Constantly (67-100%) Using foot controls Never (0%) Twisting of the body Rarely (1-10%) Twisting of the wrist/arm Rarely (1-10%) Lifting < 10 pounds Occasionally (11-33%) Lifting between 10 to 25 pounds Never (0%) Lifting between 25 to 50 pounds Never (0%) Lifting between 50 to 75 pounds Never (0%) Lifting over 75 pounds Never (0%) Exposure to extreme heat or cold Never (0%) Exposure to loud noise Never (0%) Disclaimer This is not meant to be an all-inclusive list of duties, functions, and/or responsibilities of this position. Other related functions and responsibilities may be assigned as required to complete assignments or initiatives. Leaf Home reserves the right to change, add, delete, or modify job functions as necessary based on business necessity. The company or employee has the right to terminate employment at any time for any reason; employment is at will, to the extent of federal, state, or local law. This job description does not promise or guarantee continued employment with Leaf Home. Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law). Americans with Disabilities Act Statement and Contact Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to **************************.
    $30k-35k yearly est. 33d ago
  • Service Admin

    Leaf Home 4.4company rating

    Bolingbrook, IL job

    Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: The Service Admin handles customer inbound and outbound calls, primarily with customers post-sale, but also answers general company questions for internal and external customers. This role schedules customer service calls and other customer service activities as needed. This position is required to review completed service tickets from the field for quality assurance. Essential Duties and Responsibilities: Provide excellent customer service during all inbound/outbound phone calls while maintaining effective relationships with peers, multiple internal/external customers and senior leaders. Review contract with customer post-sale to ensure accuracy and completeness. Schedule installation with the customer and assign the job to an installation contractor. Schedule service customers with local technicians, as needed. Review completed service tickets for quality assurance in region. Act as a liaison and corporate contact for Leaf Home installation and service teams at the local office in assigned region. Be flexible in performing any task deemed necessary to support department and/or company-wide initiatives. May process change orders. Required Education and Experience: Required Education High school diploma or equivalent. Required Years of Experience 1+ years of customer service and administrative experience. Additional Requirements: Computer and keyboard proficiency - job duties performed are essentially paperless. Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional. Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the customer's needs at the forefront of every interaction. Adaptable, patient, and highly detail-oriented and data-efficient. Highly organized, with strong time management skills and the ability to be resourceful. Proficiency using Microsoft Office Suite. Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities, or Certifications: Ability to type at least 50 words per minute. Experience in the home improvement/construction industry. Experience working in a direct-to-consumer organization. Key Competencies: Uses basic problem-solving and subject matter understanding to perform tasks under supervision. Travel Requirements: Indicate any travel or work location No travel required (stationary work location). Overtime/Additional Hours Requirements: Indicate any work hour requirements or considerations Overtime hours may be required based on business needs. Physical Requirements: Physical Activity: Frequency of work schedule: Standing Occasionally (11-33%) Walking Occasionally (11-33%) Sitting Constantly (67-100%) Driving a car/van/truck Never (0%) Reaching with hands and arms (up, down, or outward) Occasionally (11-33%) Typing Constantly (67-100%) Using hands to touch/manipulate/handle Occasionally (11-33%) Climbing and/or balancing Never (0%) Working at heights Never (0%) Stooping, kneeling, or crouching Never (0%) Talking and/or listening Constantly (67-100%) Using foot controls Never (0%) Twisting of the body Rarely (1-10%) Twisting of the wrist/arm Rarely (1-10%) Lifting < 10 pounds Occasionally (11-33%) Lifting between 10 to 25 pounds Never (0%) Lifting between 25 to 50 pounds Never (0%) Lifting between 50 to 75 pounds Never (0%) Lifting over 75 pounds Never (0%) Exposure to extreme heat or cold Never (0%) Exposure to loud noise Never (0%) Disclaimer This is not meant to be an all-inclusive list of duties, functions, and/or responsibilities of this position. Other related functions and responsibilities may be assigned as required to complete assignments or initiatives. Leaf Home reserves the right to change, add, delete, or modify job functions as necessary based on business necessity. The company or employee has the right to terminate employment at any time for any reason; employment is at will, to the extent of federal, state, or local law. This job description does not promise or guarantee continued employment with Leaf Home. Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law). Americans with Disabilities Act Statement and Contact Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ...@leafhome.com.
    $40k-60k yearly est. 1d ago
  • HR Business Partner

    Leaf Home 4.4company rating

    Lombard, IL job

    Meet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across US and Canada, Leaf Home is America's largest Direct to Consumer full-service provider of branded home services and products. Leaf Home and its products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House and other consumer review platforms. Powered by people, Leaf Home's innovative products and services are delivered with convenience, trust, and quality via 200+ regional sales and installation offices along with comprehensive field support offices in New York and Hudson, Ohio. We believe we win together. Leaf Home has been consistently named one of the fastest growing private companies by Inc 5000 and recognized as a top employer nationally. Benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages I Competitive Medical, Dental, and Vision benefits after 60 days I 401k with company match I Paid Time Off including paid parental leave I Individualized career development programs I On-demand lunch program I Childcare assistance I Free gym membership I Employee assistance programs, including legal, financial planning, and counseling I Employee discount marketplace I Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee Apply today and together we will unlock millions of customers' dream homes and your dream career at Leaf Home. Position Summary: Reporting to the HR Manager or Senior HR Manager, the Human Resources Business Partner (HRBP) plays a critical role in strengthening organizational capability through a strong focus on talent management, succession planning, and organization design. The HRBP partners closely with assigned business units and leaders to develop and execute people strategies that enable both current and future business objectives. In this role, the HRBP leads efforts to assess organizational needs, build effective workforce plans, and design structures that support growth and long-term success. A key responsibility includes driving comprehensive talent and succession planning processes to ensure a robust leadership pipeline and a high-performing, engaged workforce. The HRBP also provides strategic and tactical guidance on a full range of HR initiatives including leadership development, performance management, organizational health, and employee engagement. Additionally, the HRBP manages and resolves complex employee relations matters and oversees investigations to support a fair and consistent workplace. Overall, the HRBP serves as a trusted advisor to business leaders, delivering proactive HR strategies and practices that enhance organizational performance and advance the company's short- and long-term goals. Essential Duties and Responsibilities: Lead annual and ongoing talent calibration processes to evaluate bench strength, identify high-potential employees, and create actionable development plans. Assess current organizational structures and partner with leaders to design or redesign org charts, roles, and workflows that support efficiency and future growth. Provide insights and recommendations to influence business decisions using data, trends, and HR best practices. Partners with other HR team members (L & D, Compensation, Benefits, Talent Acquisition, Payroll etc.) acting as a point of contact and liaison with supported groups to deliver robust HR services. Provide HR partnership, for both strategic and tactical initiatives, day to day HR support and execution of strategies for assigned business groups. Provides influence and guidance to client groups through developing partnerships to support achieving business objectives within the assigned caseload population. Manages and resolves employee relations issues, by conducting effective, thorough and objective investigations. Providing consultation/coaching/training to managers on performance, talent development, and employee relations. Implements HR best practices for key HR processes including performance management, compensation planning, workforce/capability planning, and talent management. Oversees and executes implementation of HR and/or business initiative in assigned business groups by participating in assigned business groups operational meetings, business reviews, and team building. Maintains knowledge of compliance requirements through researching, developing and proposing policy updates and new policies, provides guidance to managers and employees on policies and how to interpret them, staying up to date on HR trends and best practices as well as employment laws and regulations. Experience and Minimum Qualifications: • Minimum 4 years of broad-based HR generalist experience providing advice, counsel and coaching to leaders with the ability to influence and champion effective leadership and change, developing strong business partnerships to support achievement of business objectives within assigned business groups • Bachelor's Degree in Human Resource Administration, Business Administration, Organizational Psychology or related field from 4-year accredited university strongly preferred. Equivalent experience will be considered. • Master's Degree in Business Administration or Human Resources preferred • Professional certification by the Society for Human Resources Management preferred • Skilled with computer applications such as Microsoft PowerPoint, Word, Excel and Outlook • Proficiency with UKG HRIS application preferred • Original, creative thinker with the ability to show managerial courage • Must have strong work ethic, and a reputation for the highest degree of integrity and mature business judgment. • Ability to work in a fast-paced environment with competing deadlines and shifting priorities. • Strong ability to collaboratively engage with leaders to create, identify, and implement solutions to further the effectiveness of the business. • Must be able to work with diverse employees, partners and teams. • Ability to professionally maintain composure and effectiveness under pressure and changing conditions. • Ability to negotiate conflict and lead conflict resolution while maintaining strong working relationships at all levels of an organization. • Uses outstanding verbal and communication skills, with poise and confidence to interact with all levels of management. • Ability to navigate and lead through change. • Strong understanding of HR processes and procedures and ability to continually improve processes and procedures, ensuring they are fit for purpose for the organization. • Strong team player, internally with HR team and with the business. • Strong ability to provide options and influence organizational direction. • Works collaboratively and willingly shares information; facilitates discussion and resolution of different viewpoints and promotes teamwork. • Builds trusting and collaborative relationships with business leaders and HR team. • Excellent interpersonal skills required. • Proven ability to prioritize and multi-task. • Ability to handle and protect sensitive information in a confidential and professional manner. • Advanced problem solving, time management, and decision-making skills required. • Strong business acumen combined with interpersonal and leadership skills • Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H18 status). Preferred Knowledge, Skills, Abilities or Certifications: • PHR, SHRM-CP, or related designation preferred. • Experience in direct-to-consumer building, remodeling, and/or construction industries. Travel Requirements: Occasional overnight travel required. Overtime/Additional Hours Requirements: Additional hours may be required (exempt positions). Physical Requirements: Normal office environment. Performs indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will rec111il, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
    $78k-97k yearly est. 60d+ ago
  • Leaf Home Stairlift - Outside Sales - Chicago

    Leaf Home 4.4company rating

    Addison, IL job

    Are you looking for a company with unlimited compensation opportunity, weekly pay, and advancement to management roles? Leaf Home Stairlift, a division of Leaf Home LLC is looking to grow our team of Outside Sales Representatives TODAY! Why Work with Leaf Home Stairlift? Working with Leaf Home Stairlift is more than just another job - it is an opportunity to earn a sizable and consistent income, the freedom to grow your career on your terms, and a chance to put down roots in your community. We will supply you with pre-qualified leads and the tools for success so you can set out and start earning!! You'll be helping homeowners by introducing them to the best Stair Lifts on the market. Demonstrate a product that sells itself with pre-set appointments that are provided to you! Our highly successful, multi-channel lead generation platform provides you with high-converting, and quality pre-set sales appointments. What's in it for me? Prequalified scheduled leads - We provide all the quality leads you want; you just close the sale Superior product - Our products are factory direct…there is no comparison! Financial Freedom - Earn an average of $100k+ in the first year…Our top rep earned $250k in 2023!! Weekly Pay - We pay weekly through direct deposit, so no more waiting weeks or months to be paid Advancement - Endless opportunity for growth and advancement (95% of our Sales Operations Managers start as Sales Reps) Essential Duties and Responsibilities: Meet with prospective customers using established sales methodology to educate, consult, inform, and sell! Responsible for using established sales methodology to sell customers the proper product that fits their needs Develop a rapport and conversation with the customer to facilitate one visit close Leverage industry-leading product samples, support, and technology to assist you in closing the sale Commitment to an outstanding customer service experience from beginning to end Excellent communication and organizational skills Energetic and engaging interpersonal skills with the drive to succeed Ability to overcome objections in the sales process Travel within the assigned territory based on provided and self-generated leads
    $68k-79k yearly est. 60d+ ago
  • Production Manager

    Boyd Group Services Inc. 4.6company rating

    Boyd Group Services Inc. job in Munster, IN

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : Production Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and managing the workflow through effective utilization of the workforce. The Production Manager plays a pivotal role in the success of the customer's experience by ensuring the quality in the repair facility is maintained and delivery target dates are achieved while working in alignment with all team members in achieving the repair facilities KPIs. Key Job Responsibilities * Ensure consistent execution of WOW (Wow Operating Way) plan * Plan daily production schedule to maximize efficiency and maintain cycle time goals * Run production meeting to communicate priorities to staff * Perform in-process quality control checks to ensure company standards are met * Immediately identify and address any quality issues or production delays * Perform final quality inspection prior to delivery of the vehicle to customer * Other duties may be assigned * The Production Manager ensures that the customers' vehicles are repaired on time, exceeding Gerber Collision's quality expectations and the customers' needs. Education and/or Experience Required * High School Diploma or equivalent * Proven experience in a collision repair environment or similar role * 3 years experience Required Skills/Abilities * Self Motivated and decision making skills * Effectively operate in a fast-paced environment, demonstrating multi-tasking ability while working under pressure * Time Management Skills - Must be able to meet deadlines * Give Direction in a team environment * Ability to interpret work scope from vehicle estimates or work orders * Customer Service Oriented and strong organizational skills * Comprehensive knowledge of vehicle repair practices * Communicate effectively, both verbally and in writing * Strong attention to detail and a high degree of accuracy * The Production Manager is committed to being a dedicated Brand Ambassador of Gerber Collision at all times. Other Requirements * Valid Driver's License * Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials * I-Car Registered (working towards Gold Class certification) Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: * Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week * 6 paid holidays annually * Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 * 401(k) Retirement Plan with company match * Employer Paid Short-Term Disability & Life Insurance * Additional Voluntary Life Insurance * Continuing Education Opportunities * Free Prescription or Non-Prescription Safety Glasses annually * Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: EARNING POTENTIAL: $55,000 - $65,000/annual, BASED ON EXPERIENCE
    $55k-65k yearly Auto-Apply 47d ago
  • Leaf Home Water Solutions - Installer - Chicago

    Leaf Home 4.4company rating

    Addison, IL job

    Leaf Home Water Solutions is one of the nations fastest growing home improvement companies and we are looking for new installers in your area RIGHT NOW! We are looking for subcontractors to install and service whole home water filtration systems. Looking for individuals with experience installing water filtration, irrigation or with significant residential plumbing knowledge. We provide training for those who qualify. You simply need a truck, van or SUV, plumbing and power tools and the ability to obtain insurances. What's in it for me? • Pre-sold jobs - all you do is show up and install with the ability to complete on average 2 jobs per day • Flexible schedule - you set your own work schedule, work part-time, full-time or as needed • Consistent Compensation - full time installers can earn $600+ per day • Weekly Pay - we pay weekly through direct deposit, no more waiting weeks or months to be paid • Comprehensive Instruction - learn how to install our system the right way, the first time • Onboarding Assistance - we'll help you obtain general liability and/or workers comp insurance (where applicable)
    $31k-41k yearly est. 60d+ ago
  • Automotive Porter / Detailer

    Boyd Group 4.6company rating

    Boyd Group job in Schererville, IN

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : The Porter complements quality repairs by cleaning customer vehicles prior to vehicle delivery. Maintains the appearance and cleanliness of shop and office facilities. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Maintain the daily housekeeping of the interior of the office, including daily emptying of garbage cans, cleaning the floors, and dusting the countertops and work area. Maintain the daily housekeeping of the interior of the production area, emptying of waste cans, sweeping the floors, disposing of unwanted vehicle parts, and placing tools and equipment in their proper location. Maintain parking lots and grounds in a neat and orderly fashion, including shoveling sidewalks when necessary Pre-washes customer vehicles prior to repairs beginning. Exterior and interior cleanup of customer vehicles after repairs are complete Transport of customer vehicles to sublet locations for repairs Education and/or Experience Required High School diploma / GED preferred Ability to multitask Automotive experience preferred Clear close vision required 18 years or age or older Valid Driver's license Strong attention to detail Required Skills/Abilities Customer Service Abilities Positive Attitude Trustworthy and Reliable Willingness to learn Other Requirements Pulling/Pushing, Carrying Walking 5+ Sitting Standing 5+ Stoop, Kneel, crouch, and/or crawl 1+ Operate a motor vehicle Lift up to 50 pounds Withstand exposure to working near moving mechanical parts Stoop, kneel, crouch, and/or crawl Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $15 - $18 + Depending on Experience
    $15-18 hourly Auto-Apply 60d+ ago
  • ADAS Customer Support Technician

    Boyd Group Services Inc. 4.6company rating

    Boyd Group Services Inc. job in Elmhurst, IL

    Company: Mobile Auto Solutions * ADAS Customer Support Technicians are the face of the remote services that we offer and is not a traditional call-center position - it is a high-skill, high-impact technical support role that directly affects vehicle safety and customer satisfaction. This role requires customer interaction via telephone and online chat to perform remote vehicle scanning, programming, and Advanced Driver Assistance System (ADAS) calibrations to help the collision shop get the customer's vehicle calibrated and back on the road safely. Key Job Responsibilities * Perform remote vehicle scanning, programming, and calibrations for the collision shop via telephone and online chat. Document the work performed and generate the related invoice. * Collaborate with our ADAS Customer Support Techs and Team Leads about best practices, training opportunities, and career growth. * Access the OEM software tools and service information to ensure all procedures are followed and calibrations are completed successfully. * Other duties as assigned Education and/or Experience Required * High School diploma or GED required * 1 to 3 years working in a technical field or technical call center environment required Required Skills/Abilities * Strong PC skills including proficiency in Microsoft or Google environments * Superior customer service skills required * Ability to read and learn OEM service information and procedures * Strong problem-solving capabilities required * Ability to communicate effectively both verbally and in writing with customers required * Ability to multi-task required * Automotive experience or Automotive education experience preferred Other Requirements * Must be able to hear on a telephone and at times with others speaking Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success MAS offers the comprehensive benefits you expect from an industry leader, including: * Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week * 6 paid holidays annually * Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 * 401(k) Retirement Plan with company match * Employer Paid Short-Term Disability & Life Insurance * Additional Voluntary Life Insurance * Continuing Education Opportunities * Free Prescription or Non-Prescription Safety Glasses annually * Annual Voluntary Uniform Stipend Mobile Auto Solutions is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $24.50 - $30 / Hourly #MASSJ
    $24.5-30 hourly Auto-Apply 34d ago
  • Field Canvassing Team Lead

    Leaf Home 4.4company rating

    Lombard, IL job

    Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages | Competitive health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: The Field Canvassing Team Lead is responsible for hiring, training, and developing a team of Field Canvassers to build Leaf Home brand awareness in pre-selected high-probability neighborhoods. Essential Duties and Responsibilities: Drive canvassing-based marketing initiatives to generate sales leads for sales representative follow up. Identify, schedule, and plan route calendar (including evenings and weekends) for team of Field Canvassers in assigned territory. Manage a multi-team territory to generate customer lead generation. Recruit, hire, train, and develop a team of Field Canvassers and create accountability through established marketing goals and KPIs. Manage permit requirements in assigned territories to ensure compliance with local ordinances and regulations. Work closely with the Field Canvassing Manager to collaborate with the local Operations and Installation Mangers to grow brand presence within the local market. Track and report canvassing lead generation metrics to evaluate performance and ROI of territory. Responsible for exceeding sales lead quotas based upon established KPIs. Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: High school diploma or equivalent. 2+ years of management experience in field canvassing for direct-to-consumer industry. Experience in customer service and/or sales. Experience in lead generation, experiential marketing, and/or field canvassing. Experience recruiting, onboarding, and training marketing, canvassing, and/or event staff. Knowledge of current best practices and new strategies for canvassing and direct to consumer field marketing. Ability to work outside in varying climates. Ability to work evenings and/or weekends. Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.” Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality. Hold oneself accountable and responsible while being self-driven in accomplishing goals. Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion. Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately. Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection. Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first. Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities or Certifications: Previous door-to-door canvassing experience. Home improvement knowledge and/or experience. Travel Requirements: Local travel required. Overtime/Additional Hours Requirements: Additional hours may be required (exempt positions). Physical Requirements: Field office/manufacturing/construction environment. Performs work outside in varying temperatures and climates. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law). Americans with Disabilities Act Statement and Contact Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to **************************.
    $33k-71k yearly est. 60d+ ago
  • Call Center Representative - Leaf Home Bath

    Leaf Home 4.4company rating

    Lombard, IL job

    ***THIS POSITION IS AVAILABLE TO INDIVIDUALS WHO LIVE WITHIN THE GREATER CHICAGO ILLINOIS METROPOLITAN AREA AND WHO ARE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES WITHOUT SPONSORSHIP*** Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: Our Agents will work on-site in our Inside Sales Center and are responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-home sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television. Essential Duties and Responsibilities: Initiate outbound calls to potential customer leads for sales consultations and quotes Serve as initial point of contact for potential customer via phone Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation Document and update customer interaction within customer relationship management (CRM) system Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible De-escalate the call where appropriate and provide solutions that leave the customer satisfied with the resolution Exceed customer service expectations by providing an outstanding experience to every potential customer Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Promote teamwork through consistency, reliability, and group cohesiveness Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: High School Diploma or equivalent. Previous experience in a dynamic call center or customer service role Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball'. Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a •roll up your sleeves• and "today not tomorrow" mentality. Apply active listening skills through the ability to comprehend information presented and respond thoughtfully. Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion. Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional. Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection. Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer's needs at the forefront of every interaction. Ability to communicate effectively, to recognize, understand, and manage one's own emotions as well as others, and foster positive working relationships across all levels of the organization. Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decisions. Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities or Certifications: Understand and broad knowledge of financial software Strong mathematical skills Travel Requirements: No travel required. Overtime/Additional Hours Requirements: May be requested to work overtime on evenings and weekends dependent on business need. Physical Requirements Normal Office Environment Indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Diversity and Inclusion Statement Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
    $31k-39k yearly est. 60d+ ago
  • VAVE Electrical Systems Engineer-Health Tech

    Celestica 4.5company rating

    Chicago, IL job

    Yes Region: Americas Country: USA **Job Title:** Staff Engineer, Electrical Design **Functional Area:** Engineering (ENG) **Career Stream:** Design Engineering Electrical (DEE) **Role:** Staff Engineer (SLE) **Job Code:** SEN-ENG-DEE **Job Band:** 10 **Direct/Indirect Indicator:** Indirect **Summary** **About Celestica** At Celestica, our people make the difference and fostering an environment that enables our employees to thrive and succeed continues to be one of our strategic priorities. Celestica is dedicated to delivering end-to-end product lifecycle solutions to drive our customers' success. Our growing Diversified Markets organization focuses on applying Celestica's advanced capabilities, knowledgeable people and innovative tools to enable companies in the industrial, aerospace, defense, healthcare, semi-conductor equipment, and smart energy markets with highly complex, mission critical applications to improve their competitive advantage. **About this opportunity** Celestica has an established Health Technology presence and we are looking to grow our services offering in the design services space. We are currently engaged with several of the top OEM's in medical devices. We are committed to providing first in class engineering support to our customers through a significant initiative in service level expansion. We are looking for leaders who are passionate and results-oriented to be part of our global Diversified Markets organization. If you are a highly motivated individual who likes being at the forefront of product launches and can translate customer challenges into real solutions, this is the opportunity for you. **There are many benefits to joining our team, including:** + Market-competitive total rewards + The opportunity to innovate, learn, mentor others and work toward your own vision of career success + We are a global leader in the electronics industry; a point of pride with Celestica employees + Celestica offers a global, collaborative culture + We are focused on sustainability and provide opportunities for employees to give back to the community **Job Overview:** As a senior electrical systems and applications engineer for our Health Technology team, you will be one of the technical interfaces with our customers and suppliers as you optimize component cost and recommend and implement design changes to optimize the product for manufacturability, testability and cost throughout all stages of the product development lifecycle. **Detailed Description** **Job Overview:** As a senior electrical systems and applications engineer for our Health Technology team, you will be one of the technical interfaces with our customers and suppliers as you optimize component cost and recommend and implement design changes to optimize the product for manufacturability, testability and cost throughout all stages of the product development lifecycle. **Responsibilities:** + Apply understanding of component technologies, both passive and active, and key characteristics that drive cost to potential substitution and positioning. + Initiate design changes for high efficiency, low cost, high reliability. + Technical lead between customer engineering team and key engineering suppliers, driving cost takeout and value engineering for medical devices. + Leading a multi-disciplined team and coordinating efforts to efficiently resolve roadblocks during cost take out exercises. + Create and/or manage product level and system level design/redesign for function, cost, reliability. + Manage product and system level implementation by overseeing execution by Celestica product design partners. + Understanding ISO 13485 requirements for medical device engineering changes. **Knowledge/Skills/Competencies** + An "out of the box" thinker with a strong desire to do things differently, challenge the status quo and find creative profitable solutions + Strong business acumen + Excellent interpersonal skills - communication, negotiation and problem resolution + Excellent project management, presentation, database management and computer skills + Strategic mindset with practical orientation + Ability to simultaneously manage several projects and coordinate multiple deadlines, with prioritization. + Ability to work collaboratively in a virtual environment. + A recognized leader with the ability to effectively organize cross-functional teams and manage and motivate others + Demonstrated ability to build relationships quickly and effectively with counterparts, leaders, key stakeholders and customers globally. + Moderate travel (up to 10%) **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. + Occasional travel may be required. **Typical Experience** + Seven to ten years of relevant experience in the design of medical devices and solutions + Involved in qualification of end units and follow on support of customers during these phases. + Strong knowledge of manufacturing processes and equipment used for electrical medical systems and subassemblies. + Strong knowledge of materials and components used in the construction of medical systems and subassemblies + Strong understanding of digital components and key characteristics that allow for substitution. + Understanding of IEC 60601-1 Electrical Medical Device Safety Standard. + Understanding of ISO 13485 as it relates to Design Control for medical devices. + Understanding of Design Failure Modes and Effects Analysis (DFMEA). **Typical Education** Bachelor degree or consideration of an equivalent combination of education and experience. Educational Requirements may vary by Geography **Salary Range:** The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $112k-$154k Annually **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $112k-154k yearly 48d ago
  • Auto Body Technician

    Boyd Group 4.6company rating

    Boyd Group job in Gary, IN

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : The Auto Body Technician's primary responsibility and accountability includes providing an exceptional and successful customer experience through the meticulous assessment and quality repair of each customer's vehicle to restore it back to pre-accident condition. The Auto Body Technician thoroughly disassembles, repairs, and reassembles each vehicle while playing a pivotal role to our company's promise of speed, quality and customer excellence. The Auto Body Technician works in alignment with all team members in achieving the repair facilities KPIs and is committed to being a dedicated Brand Ambassador of The Boyd Group at all times. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Plans the repair work that is necessary and prepares cost estimates for customers. Uses various tools such as cutting guns, plasma cutters, hydraulic jacks, hammers, and pliers to repair sections of a vehicle. Hammers out dents, dimples, and other minor body damage if possible; mixes and applies filler resins to repair dents when other methods are not feasible. Realigns car chassis and frames to repair structural damage. Removes damaged sections of vehicles and replaces them with new or aftermarket parts. Replaces or repairs glass and windshields as needed. Replaces or repairs interior parts as needed. Welds and otherwise attaches or fits parts into place and Prepares and repaints vehicles with factory-specified paint or agreed-upon equivalent. Attempts to complete work orders within labor time guidelines. Ensures all work has been executed correctly by inspecting vehicles after repair. Performs other related duties as assigned. Education and/or Experience Required High school diploma or equivalent required. Successful completion of technical school program OR a 3-year apprenticeship as an auto body repairer. Required Skills/Abilities Ability to read job orders and work with very little supervision. Ability to work with other repairers within an auto body shop. Thorough understanding of methods and procedures to repair vehicle bodies. Thorough understanding of how to use tools required for the trade. Other Requirements Must be able to work safely in a noisy area with many odors present. Must be able to lift up to 30 pounds at times. Must be able to visually inspect vehicle damage in a variety of weather conditions. Must be able to bend, stretch, kneel, and squat to perform repairs and inspections. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. #ABTNORTH Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: EARNING POTENTIAL: $24.00 - $30.00/hour, FLAT RATE, BASED ON EXPERIENCE
    $24-30 hourly Auto-Apply 60d+ ago
  • Customer Business Unit Program Mgmt 1

    Celestica 4.5company rating

    Chicago, IL job

    Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1) **Job Title:** Consultant, Customer Business Unit Program Mgmt 1 **Job Code:** CO1-MBD-CBU **Job Level:** Level 10 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction. **Detailed Description** The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement: + **Account & Program Execution Support** + Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management. + Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing. + Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope. + Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication. + Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols. + **Performance Metrics and Delivery Assurance** + Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones. + Monitor and report on overall program execution status and adherence to defined strategic and operational objectives. + Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals. + Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency. + Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines. + **Customer Relationship & Communication** + Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance. + Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses. + Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams. + Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews. **Knowledge/Skills/Competencies** + Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment. + Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure. + Foundational expertise in Program Performance Management and Operational Delivery Assurance. + Practical knowledge of KPI definition, data tracking, and reporting methodologies. + Strong skills in Relationship Support and customer communication. + Excellent understanding of Program Lifecycle Management and operational methodologies. + Solid grasp of Industry, Market, and Technology relevant to the customer's business. + Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking. + High degree of computer literacy, with strong proficiency in Microsoft Office applications. + Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem). **Physical Demands** **Typical Experience** Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry. **Typical Education** Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered. **Salary** The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $102k-140k yearly 15d ago
  • PACKER

    Watts Water Technologies 4.7company rating

    Michigan City, IN job

    We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. As a Packing Line Assembly Operator, you will be integral to our production process by ensuring the efficient and accurate packaging of our products. This position is responsible for assembling, inspecting, and preparing drains and related components for shipment to our customers. Some assembly of products required. Package material in preparation for shipping. Ability to remain standing for 8 hours and requires full range of motion (bending, twisting, and lifting). Ability to read and interpret written work orders while working in a lean environment. Adheres to all company policies and procedures, ensuring all safety measures are followed. Safely operate forklift to pick orders for both internal and external customers. Other duties as assigned by your lead/supervisor. Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: ********************************* How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.
    $30k-36k yearly est. Auto-Apply 60d+ ago
  • Senior Staff Engineer, Mechanical Design

    Celestica 4.5company rating

    Chicago, IL job

    Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US The Senior Staff Engineer, Mechanical Design develops new mechanical systems/modules and maintains existing designs. Research mechanical concepts and create system solutions using 3D modeling and simulation software. Complete calculations and test, validate, and qualify their systems and make adjustments as needed. Provide support throughout the manufacturing process of the mechanical system that they have designed. The Senior Staff Engineer, Mechanical Design works with cross functional teams of other engineers, customers, supply chain and project leadership to ensure robust and high quality product development. Enhance designs with feedback from reviews in areas such as manufacturing, test, supply chain, reliability, industrial design and simulations. **Detailed Description** + Define Complex AI/ML infrastructure mechanical solutions in support of system design objectives and requirements. + Develop and maintain close technical relationships with suppliers/partners on product roadmaps and technologies. + Guide RFQ and Celestica platform mechanical packaging solutions + Ability to rapidly develop and evaluate options and concepts for team analysis + Provide effective mechanical trade-off analysis and competitive guidance to engineering teams and customers. + Support System Requirements Documents (SRD) development, requirement compliance assessments, and Technical proposals. + Act as a primary technical SME to customers on related mechanical topics, concepts, trade-offs, and proposals. + Good knowledge/understanding of FEA/CFD analysis + Deep knowledge of rack structures, MiG, Tig, Welding. Quality inspection of welds + Understanding of costs and tooling as well schedules of the process + Identify and resolve cross-functional and cross-discipline architectural issues + Identify and Champion process improvement efforts as needed. + Participate in standards committees and industry groups as assigned. + Prepare and present technical presentations to customers, industry groups, tradeshows, etc. + Maintain current on industry trends and future technology and market opportunities. **Knowledge/Skills/Competencies** + Min. 10+ years of direct working experiences in electronic product mechanical design, related to compute / networking / rack level product design experience is a MUST. + Experience with liquid cooling systems, modular chassis and cabled designs + Experience with high volume production and high reliability and serviceable products + Experience in mechanical design in a multi-disciplinary environment, and multiple type of product development cycles + Good knowledge in material property, manufacturing process, tolerance analysis, stress analysis, thermal analysis, skills to perform kinematics analysis is a plus + Good knowledge in sheet metal tooling, plastic tooling and die casting tooling. + Good knowledge in industrial standards and system level environmental compliance + Good experience on optical module application is a plus. + Super user of Creo a must. Knowledge of SolidWorks + Good skills in Microsoft office software + Business travel possible (include the oversea travel) **Personal Attributes** + The successful candidate will be a self-motivated individual capable of working with a minimum of supervision in a dynamic team environment. Good interpersonal skills: be able to communicate effectively with members of other teams, departments and clients; as a high degree of liaison is needed. **Typical Education** Bachelor or master degree in Mechanical Engineering Educational Requirements may vary by Geography **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $97k-120k yearly est. 46d ago
  • Estimator

    The Boyd Group 4.6company rating

    The Boyd Group job in Elk Grove Village, IL

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : The Estimator's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs. Key Job Responsibilities Role and Requirements Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service Ensure compliance with all insurance client requirements, processes and metrics Ensure compliance with all WOW Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery Communicate all customer requests and needs to appropriate team members Provides positive energy when greeting customers in person and on the phone Understanding of all required Insurance programs and procedures Participate in daily “production walks” with the Management Team, as required Support all team members when required Participate in monthly Health & Safety and staff meeting (if required) Attend training, information sessions and workshops recommended by Store Manager Maintain the store's KPI's by maximizing role performance Uphold the company's Core Values : Honesty, Integrity & Respect Education and/or Experience Required Knowledge of Repairs and OE Guidelines High School Diploma or equivalent Awareness of where to look for answers Basic Computer Skills Compliance for DRP's Minimum of 1-year experience Must be willing to complete I-CAR Training Valid Driver's License Required Skills/Abilities Awareness of where to look for answers Basic Computer Skills Compliance for DRP's Minimum of 1-year experience Must be willing to complete I-CAR Training Valid Driver's License Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Pay: $47,000 - $150,000 a year. ***This posting is part of our ongoing effort to identify qualified candidates for future opportunities. Applications are accepted on an ongoing basis***
    $47k-150k yearly Auto-Apply 12h ago
  • Director, Customer Business Unit

    Celestica 4.5company rating

    Chicago, IL job

    Yes Region: Americas Country: USA The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads large hyperscale customer strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. Additionally, this role will interface with the Technical Director of the GCBU in reference to technical issues and design projects. The Director is responsible to manage the overall relationship with the customer including, but not limited to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth + Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT) + Identifying customer needs and expectations and opportunities for growth + Supporting Sales and Business Development for new and competitive business quotes + Coordination of new program introductions and product transfers between sites + Assurance of critical customer and contractual KPIs, with a focus on always knowing your performance + Ensure rapid issue resolution on customer and KPI issues and performance gaps. **Detailed Description** Will typically manage a customer portfolio or sub-division with $1B plus annual revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary executive interface on all commercial areas & operates freely within the objectives set by the Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective setting, policy formation, interpretation & management while providing latitude & discretion to subordinates. Accountable for projects or programs on a multi-site and global basis. Has overall commercial accountability for global BU. Work requires investigating & resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has overall responsibility for planning, budgeting, implementing & maintaining costs, methods and extended support team locally and centrally. Makes final decisions on administrative & operational matters in the area of responsibility to ensure achievement of objectives. Directs & controls directly or indirectly the activities of a cross functional team. through several local managers. Assigns objectives, reviews performance & approves employee compensation where appropriate, coaches for improved performance. Regularly interacts with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level managers. May represent the organization in public speaking venues and trade events. Acts as the primary interface between the customer & the company for managing specific programs to achieve planned objectives. Works with the site teams to plan & monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule. Projects/programs include: MRP volumes & commitments, new product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue and profitability. Monitors plans to meet commitments & schedules for customers. Coordinates action plans with the sites to correct out-of-plan conditions. Prepares, distributes & analyzes customer surveys & self-assessments. Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. Participates in forecasting & planning & monitoring of efficiency & execution of account strategies. Participates in the pricing/bid preparation process & contract development. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. In all areas displays a proactive approach to problem solving, assessing shortcomings quickly and taking actions to rectify these items prior to customer requests. **Knowledge/Skills/Competencies** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. + Contract negotiations experience on complex, global engagements. + Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management principles, practices and buying behaviors. + Demonstrated ability to achieve financial performance objectives in both revenue and profit. + Comfort with key operational and financial metrics; with a track record of always knowing your numbers + Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations + Five years' experience in Account Management, Bus. Dev related roles with a proven track record + Experienced in managing high reliability, high quality product engagements + Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment + Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions + Strong analytical skills with the ability to challenge and make decisions based on limited data + Ability to manage complexity across multiple organizations and product lines + Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus + Hardware Procurement, OEM experience is preferred **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required. + Frequent overnight travel may be required + Duties of this position may require working very long hours for months at a time **Typical Experience** + Twelve plus years of relevant experience **Typical Education** + Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. + Educational requirements may vary by geography. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: 140,000 - 190,000 USD. Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $109k-136k yearly est. 35d ago
  • Mechanic

    Boyd Group Services Inc. 4.6company rating

    Boyd Group Services Inc. job in Schaumburg, IL

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : GERBER COLLISION & GLASS - The Mechanic in the collision shop performs any and all general maintenance required to repair the vehicles assigned for repairs, that can include all any and all of the below that are required in this position: * DIAGNOSTIC & ELECTRICAL REPAIRS * MOUNTING, BALANCING, AND ALIGNMENT * SUSPENSION WORK (OVERHAUL SUSPENSION, if needed) * AIRBAG CHECKS AND REPLACEMENT Key Job Responsibilities * Ensure consistent execution of WOW (Wow Operating Way) plan. * Inspects and identifies equipment/vehicles in need of repair. * Troubleshoots issues to determine necessary repairs. * Plans repair work using equipment manuals, follow Original Equipment Manufacturer (OEM) specifications when repairing a vehicle. * Performs general repairs, diagnostic/electrical repairs, mount/balance/alignment, suspension, and airbag. * Performs routine maintenance on vehicles and buildings as assigned. * Cleans and assists with upkeep of the facilities. * Orders supplies and materials needed for repairs and maintenance. * Performs other related duties as assigned. Education and/or Experience Required * High school diploma or equivalent required. * ASE and prior training, could be a new graduate with some training. * Related experience preferred. * On-the-job training can be offered in some opportunities. Required Skills/Abilities * Ability to follow instructions from supervisors or senior workers. * Knowledge of general repair. * Ability to use hand tools and power tools. * Excellent organizational and time management skills. * Diagnostic & Electrical repairs * Mount, Balance, & Alignments * Suspension work, and overhaul of suspension (if needed) * Airbag Checks, and repair/replacement of Airbags Other Requirements * Prolonged periods standing and walking. * Must be physically able to climb ladders, bend, or crawl into awkward spaces. * Must be able to lift up to 50 pounds at a time. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: * Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week * 6 paid holidays annually * Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 * 401(k) Retirement Plan with company match * Employer Paid Short-Term Disability & Life Insurance * Additional Voluntary Life Insurance * Continuing Education Opportunities * Free Prescription or Non-Prescription Safety Glasses annually * Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Pay: $50,000 - $150,000 a year. This is a commission based position.
    $47k-62k yearly est. Auto-Apply 11d ago

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