Site Manager jobs at Open Sky Community Services - 127 jobs

Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking an Associate Site Operations Manager to join our Operations Team. Job Responsibilities and Performance Standards: Assists in the planning, reviewing, monitoring, and directing of the operation and performance of the site. Specifically: by directly supervising the registration area, evening/weekend supervision, and scheduling. Ensures the clinic operates smoothly during the nights and weekends, including managing patient flow, resource allocation and handling unexpected situations or escalations. Makes sure clinician coverage is reviewed ahead of time and identifies any gaps in coverage. Manages and supports PSR staff working evenings and weekends, maintaining high service standards, staff accountability and team morale. Supports the scheduling of acute, walk-in or unscheduled patients. Provides direct supervision and leadership to non-clinical staff onsite during evening and weekend hours. Active participation in the analysis, and problem solving of critical areas affecting the operation of the site. Takes or initiates actions according to selected alternative solutions identified with management team, or as instructed by the Site Operations, Manager (or Director). Plans, executes, and coordinates activities of assigned projects to ensure that goals and objectives specified for program/projects are accomplished in accordance with established priorities. Participates in all necessary meetings, and contributes to the implementation of activities. Communicates effectively will all members of the team to help in the resolution of specific problems or toward the attainment of key results. Anticipates and addresses potential problems and discusses them during appropriate meeting, or with management team; identifies administrative or operational problems and takes corrective action. Oversees, and supervises the activities of the department in the absence of the Site Operations, Manager (or Director). Assigns specific projects, and tasks as required, and evaluates performance. Provides direct support and assistance when requested or required. Assists and gives input to Site Operations, Manager (or Director) in regards to the performance appraisals of staff. Redirects behavior not in line with Health Center guidelines or performance expectations. Evaluations include examples that illustrate statements. Assists with the recruitment and Interview process and recommend applicants for hiring. Ensures adequate orientation and training of each staff member. Assists with communicating performance expectations during orientation and monitors compliance with performance standards. Mentors and trains all staff on the aspect of their job duties. Seeks assistance from and notifies Site Operations, Manager (or Director) of activities, personnel issues, patient problems that may result in complaints or disciplinary action. Assists with the maintenance of time and attendance for staff. Assists Site Operations, Manager (or Director) in collaboration with the Site Nurse Manager in ongoing quality improvement programs and processes to ensure that quality, safety and appropriateness of services are evaluated and monitored, and appropriate actions taken. Assists with the review of incident reports and complaints/problems for trends and risk factors. Takes action to correct situation and educate staff accordingly. Collaborates with other key staff to ensure the availability of adequate equipment and supplies. Helps to foster a positive work environment by monitoring job satisfaction and identifying and supporting staff education and development. Assists with, conducts, and facilitates, various meetings and interactions to ensure Health Center effectiveness. Participates in all scheduled departmental meetings and other center-wide meetings as requested. Works closely with Site Operations, Manager (or Director) to ensure all customer service issues are addressed and resolved. On a regular basis, participate in ongoing quality improvement activities related to individual, team, and organizational performance improvement. Travel between sites may be required. Performs all and any additional duties as assigned. Additional Scheduling Note: Work Schedule: Flexible on which days Monday through Friday they can be onsite, but must include Saturdays and/or Sundays. Qualifications: Experience Five years experience in the health care industry with some experience in a clinical environment. Management/supervision experience strongly preferred. Bicultural/bilingual: English and Spanish highly preferred. Knowledge of Work, Excel, and Visio. Familiarity with Latino Community in Lawrence and commitment to the under-served strongly preferred. Must work well within a multidisciplinary team and have excellent interpersonal, computer and supervisory skills. Must be able to learn from, and teach others. Education BA/BS in health or human services with 5 years of related experience highly preferred. Will consider a combination of education and experience.

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Exempt Hiring Range: $56,056.00 - $100,900.80 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 8 AM to 4 PM Shift: 1 - Day Shift, 7.5 Hours (United States of America) Hours: 37.5 Cost Center: 71000 - 0659 Massasoit Rd. This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Joining UMass Memorial Health - Community Healthlink (CHL) makes you part of a team doing work that is often life changing for those we serve. We provide high-quality behavioral health care services to individuals, couples, and families that is fulfilling both professionally and personally. CHL has been a leader in central and north Worcester County for over four decades in providing care to those facing mental illness, homelessness and substance use and recovery. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Oversee the operation of the residential component to which assigned consistent with the administrative, programmatic and clinical polices of Community Healthlink and its Recovery Environments and Supports DivisionResponsibilities: Perform duties using recovery orientated principles. Ability to hire, train, supervise and evaluate program staff and ensures required competencies are maintained. Oversight of clinical operations including behavioral and rehabilitative treatment planning for Persons with mental health and substance use issues. Demonstrate person-centered and strength-based communication and relationship with Persons. Demonstrate effective communication with staff, peers and other professionals. Operate program in an efficient and effective manner ensuring compliance with BSAS, HUD, DPH and DMH regulatory requirements. Provide oversight of the residential component. Ensure operational budget for the program is reconciled. Orient and train new staff, as designated, to daily operations of the program and Division procedures. Ensure new staff are oriented and trained as required by CHL. Provide ongoing supervision to program staff. Facilitate the transition for referrals, admissions and discharges. Strive to maintain maximum capacity. Specialty Responsibilities: Supervise, support and/or mentor staff members and other staff as required. Facilitate and participate in team meetings to coordinate enrollment of new Persons and/or assist with transition or disenrollment/discharge from services. Work with other licensed practitioners to complete initial assessment or a comprehensive assessment to determine individual clinical and rehab needs. Work with other licensed practitioners to complete assessments, develop Treatment Plans and implement evidence based clinical interventions. Effectively communicate with all members of the team to ensure that services are delivered in a collaborative, clinically integrated, strength-based, culturally responsive and recovery orientated manner. Ensure that services are person-centered and truly encourage the Person's participation in their own recovery. Collaborate with staff members to provide clinical support and consultation around Persons who present with heightened symptoms and increased behavioral risks and/or have complex medical needs. Delivers rapid response to a Person in an emergency, either clinically or medically, including but not limited to Symptom Management, de-escalation strategies and one-to-one assistance. Will work with staff in this area. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures, and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed.All responsibilities are essential job functions.Position Qualifications: License/Certification/Education: Required: 1. Master's degree in social work or related human services field and Licensure eligibility within 2 years of hire.2. MAP, CPR, First Aid certification must be completed within the first six months after hire date.3. Must be able to pass a CORI background check Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. Physical Demands and Environmental Conditions:(Office jobs only) Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Scope The Senior Construction Manager plays a critical leadership role in driving safety, quality, production, and culture across all assigned projects. This position partners closely with Field Operations, Project Managers, Construction Managers, clients, and internal support teams to ensure projects are executed safely, efficiently, and to the highest standards. They are responsible for building high-performing teams, strengthening client relationships, mentoring field leadership, and ensuring consistent adherence to company policies, schedules, budgets, and quality expectations from preconstruction through closeout. Location & Travel: This is a remote-based position with travel expected up to 75% as needed to support projects across the United States. The role includes a monthly vehicle allowance and a company-issued pay card to cover approved travel-related expenses. Essential Job Duties and Responsibilities Manage & Drive Safety and Quality Culture & Policies Recruit & Develop Crews/Manpower Assist in Building Client Relationships Assist Field Ops Manager with resource management, Manage Resources for your teams, work with counterpart to share resources (Manpower, Equipment, Tooling/Fleet) Instill company culture into every employee to be the gold standard Work with CMs to monitor employee performance and growth Make frequent site visits and make a positive impact Safety Audit (Compliance, Culture, & Participation) Quality Audit (Inspections, Aesthetics, LL'd, Checklists) MH/Production Audit Quantity/Claiming Audit Materials Tracking & Inventory Audit Candid 1+1 with at least 3 crew members Face to Face Client Check-In Active engagement in weekly project meetings Monitor and Drive communication between PACK and the Clients, Engineers, and Subcontractors Identify and develop top performers throughout the Organization Support and Mentor CM's leadership and growth Monitor & drive project pre-planning Work with Project Team to complete Project Turnover & Closeout Education and Work Experience Bachelor's degree in construction management, engineering, or related field preferred; equivalent combination of education and experience. 10+ years of construction industry experience/knowledge of construction techniques, estimating and construction management. Knowledge and experience with medium and/or high voltage substations, collection systems and/or transmission lines. Previous experience in a supervisory role. Knowledge, Skills, and Abilities Take reasonable care of your own and others' health and safety and of those who may be affected by the day-to-day delivery of this role by taking personal responsibility for working toward the goal of zero injuries. Ability to organize, instruct and supervise a construction crew in all facets of construction. Ability to estimate. Considerable knowledge of all construction tools, machinery methods and procedures. Must be able to forecast and monitor costs of project. Understanding of construction methods, scheduling and blueprint reading. Ability to demonstrate leadership, motivate workers and communicate with workers and superiors. Computer literate in Microsoft Office email, internet, Excel spreadsheets, all documents, photos, and field time entry, as well as PACK Power's documentation. Ability to work well under pressure and within timelines. Ability to read and interpret documents like safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and to apply concepts of basic algebra and geometry. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in math. What's in it for You Compensation of $170,000-$205,000/ year, commensurate with experience Competitive pay with ongoing performance review and merit increase 401(k) with company match Medical, Dental, and Vision insurance Health Savings Account Paid Time Off, Paid Holidays, Bereavement Leave Employee/family focused culture Position may be subject to pre-employment screening, which may include background check and drug testing. Pack Power, LLC. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also Pack Power policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions. PACK Power, LLC does not work with any third-party recruiters or agencies without a signed agreement with the Recruitment Team. #LI-ML1 #LI-Remote #PACKPower

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As an Integration Project Manager at STERIS, you will be responsible for leading integration projects for an assigned territory, providing project management and installation services. This position will be directly responsible for a team of approximately 2-5 direct reports and responsible for the financial performance of major and/or multiple construction and retrofit projects. What you'll do as an Integration Project Manager Owns responsibility for project delivery by teams composed of Integration Lead Installers and Service Integration Specialists. Develops project schedules and executes according to plan. Evaluates the contractual scope of work and the impact of field directives and scheduling changes. Actively pursues additional work through change orders. Manages costs and billings. Completes project billings in a timely and accurate format to the client. Maintains profitability goals. Reviews and interprets contract Terms and Conditions. Analyzes financial reporting systems and project schedules to proactively address potential problems. Effectively communicates project progress, issues and financial status to management as required. Manages risks and establishes project recovery plans when required. Resolves disputes with minimal need for escalation. Negotiates, prepares and issues subcontractor purchase orders. Ensures project document controls are in compliance with contract requirements and STERIS standards. Oversees project construction for compliance with specifications, local codes and installation techniques. Manages the selection, ordering, and delivery schedule of materials to be procured for the projects assigned. Coordinates with the Senior Project Manager for allocation of resources needed to meet project objectives. Ensures any engineering and commissioning performed by the field team is in accordance with established standards. Facilitates escalation of product related problems. Assists sales in project development efforts. The Experience, Skills and Abilities Needed: Required: Bachelor's degree in Construction, Civil, Mechanical, Electrical Engineering, or Construction Management or an Associates Degree with equivalent work related experience + Minimum of 2-3 years of direct project management experience in the Building Construction industry Demonstrated problem-solving, negotiation, and project management skills High degree of technical aptitude and multi-tasking capability Excellent oral and written communication skills Must have the ability to work effectively in cross-functional environments and influence decision making across the organization Demonstrated leadership qualities and interpersonal skills, with track record of successfully prioritizing multiple projects Preferred: Prior experience of direct people management experience Experience with integrated Operating Rooms is strongly preferred What STERIS offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: Market Competitive Pay Flexible Time Off (FTO) and (9) added holidays Excellent Healthcare, Dental and Vision Benefits Vehicle & Mileage Reimbursement Cell Phone Stipend Company Laptop Long/Short Term disability coverage 401(k) with company match Maternity & Paternal Leave Additional add-on benefits/discounts for programs such as Pet Insurance Tuition reimbursement and continued education programs Excellent opportunities for advancement and stable long-term career Pay range for this opportunity is $90,737.50 - $117,425.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: California

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As an Integration Project Manager at STERIS, you will be responsible for leading integration projects for an assigned territory, providing project management and installation services. This position will be directly responsible for a team of approximately 2-5 direct reports and responsible for the financial performance of major and/or multiple construction and retrofit projects. What you'll do as an Integration Project Manager * Owns responsibility for project delivery by teams composed of Integration Lead Installers and Service Integration Specialists. * Develops project schedules and executes according to plan. * Evaluates the contractual scope of work and the impact of field directives and scheduling changes. * Actively pursues additional work through change orders. * Manages costs and billings. * Completes project billings in a timely and accurate format to the client. * Maintains profitability goals. * Reviews and interprets contract Terms and Conditions. * Analyzes financial reporting systems and project schedules to proactively address potential problems. * Effectively communicates project progress, issues and financial status to management as required. * Manages risks and establishes project recovery plans when required. * Resolves disputes with minimal need for escalation. * Negotiates, prepares and issues subcontractor purchase orders. * Ensures project document controls are in compliance with contract requirements and STERIS standards. * Oversees project construction for compliance with specifications, local codes and installation techniques. * Manages the selection, ordering, and delivery schedule of materials to be procured for the projects assigned. * Coordinates with the Senior Project Manager for allocation of resources needed to meet project objectives. * Ensures any engineering and commissioning performed by the field team is in accordance with established standards. Facilitates escalation of product related problems. * Assists sales in project development efforts. The Experience, Skills and Abilities Needed: Required: * Bachelor's degree in Construction, Civil, Mechanical, Electrical Engineering, or Construction Management or an Associates Degree with equivalent work related experience + Minimum of 2-3 years of direct project management experience in the Building Construction industry * Demonstrated problem-solving, negotiation, and project management skills * High degree of technical aptitude and multi-tasking capability * Excellent oral and written communication skills * Must have the ability to work effectively in cross-functional environments and influence decision making across the organization * Demonstrated leadership qualities and interpersonal skills, with track record of successfully prioritizing multiple projects Preferred: * Prior experience of direct people management experience * Experience with integrated Operating Rooms is strongly preferred What STERIS offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: * Market Competitive Pay * Flexible Time Off (FTO) and (9) added holidays * Excellent Healthcare, Dental and Vision Benefits * Vehicle & Mileage Reimbursement * Cell Phone Stipend * Company Laptop * Long/Short Term disability coverage * 401(k) with company match * Maternity & Paternal Leave * Additional add-on benefits/discounts for programs such as Pet Insurance * Tuition reimbursement and continued education programs * Excellent opportunities for advancement and stable long-term career Pay range for this opportunity is $90,737.50 - $117,425.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: California

Job Description Tobin Scientific is a leading provider of cold chain, ambient storage, and transport & logistics services for the biopharma industry, and is one of the fastest growing companies in Massachusetts. Serving a diverse array of clients in life sciences, university, government, and more, we're recognized for our expertise in ensuring the safety and security of temperature-sensitive products during transport and storage. Our cGMP storage solutions are custom-built for the pharmaceutical and biotech industries, managing mission-critical consumables, equipment, raw materials, and finished goods with precision. Nationally acclaimed for laboratory relocation, principal investigator support, and other logistics services, Tobin Scientific's holistic approach and commitment to excellence make us an integral player in life science services. We are seeking a Site Manager with attention to detail and high standards of customer service that thrives in a fast-paced environment to support our team in Cambridge, MA. We proudly support a diverse clientele spanning life sciences, academia, government, and more. Recognized for unwavering safety and reliability in the storage and transport of temperature-sensitive products, we excel in serving the complex needs of the pharmaceutical and biotech sectors. Our capabilities extend to laboratory relocation, principal investigator support, and other logistics services. Tobin Scientific's all-encompassing approach and commitment to quality make us an industry innovator, empowering our partners through the complexities of the biopharma industry Position Overview: The Site Manager is responsible for the daily management and operational oversight of the team, ensuring efficient and safe execution of all site activities. This role serves as the primary point of contact for our 3PL and other vendors, coordinating labor, enforcing safety regulations, and providing critical reporting on key performance indicators (KPIs). This role is integral for the customer to have all materials necessary to perform their duties uninterrupted and will be the main liaison for the direct customers. The Site Manager will play a crucial role in maintaining smooth operations and addressing any escalations related to damages, traffic, or other site-specific issues. This individual represents the partnership between Tobin Scientific and the customer, and to do so, is able to exhibit the ability to have fruitful interactions with professionals in the biopharma industry. Required Qualifications: Bachelor's degree preferred; degree in Logistics, Supply Chain Management, Operations, or a related field. Proven experience (2+ years) in operations management, preferably within a logistics or warehousing environment. Strong leadership and people management skills with the ability to motivate and guide large teams. Prior leadership or team lead experience in a warehouse or distribution setting Exceptional problem-solving skills and the ability to manage and resolve escalations effectively. Strong communication, organizational, and reporting skills. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, etc) Minimum Skills: Strong verbal and written communication skills to effectively interact with both internal teams and external partners or vendors. Proficiency in transferring knowledge and ensuring that all team members understand and adhere to training materials, guidelines, and standard operating procedures. Ability to lead, motivate, and develop large, diverse teams in high-pressure environments. Resource allocation experience. Knowledge of Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems for tracking inventory, processing orders, and managing logistics operations. High attention to detail to ensure accuracy in reporting, order fulfillment, and daily operations. Familiarity with safety protocols in warehouse and distribution center environments, including OSHA regulations, safety guidelines, and emergency procedures. Understanding of regulatory requirements for logistics and warehousing, including quality standards, inventory control, and legal compliance. Key Responsibilities: On-site point of contact for the client to assist and resolve all shipping and receiving concerns in a timely manner. Provide daily leadership and direction to a team of 8+ shipping and receiving personnel. Foster a positive and productive work environment. Train and mentor team members on operational procedures and best practices. Manage team schedules and ensure adequate staffing levels. Enforce all safety regulations and procedures, ensuring a safe working environment. Conduct regular safety inspections and address any safety concerns promptly. Ensure compliance with all relevant company policies and industry standards. Support the escalation communication of damages, traffic concerns, and other site-related issues. Track and report key performance metrics, including order fulfillment and staging accuracy, on-time delivery, processing, and quality of damage/loss reports. Manage and allocate resources effectively, ensuring that the right people are in the right roles at the right times to meet operational needs. Mediate conflicts, address concerns, and resolve issues in a timely and professional manner to maintain a positive work environment. Provide constructive feedback, coaching team members for performance improvements, and supporting career development goals. What we offer: Unlimited Vacation Health Vision Dental 401(K) Match Weekly Pay Referral Bonus 9 Paid Holidays Life Insurance: Basic and Supplemental Short-Term Income Protection and Long-Term Disability (LTD) Tuition reimbursement - up to $5000 after 6 months working with Tobin.

WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. The Role: This role is responsible for driving operational excellence and ensuring organizational readiness for new product rollouts. You will act as the central point of coordination between Product, Customer Success, Delivery, Sales, Marketing, Partnerships, and Engineering teams to align communication, processes, and strategy around product development, launches, and ongoing improvements. What YOU will do at Luma Health: Drive operational excellence, and readiness for new product rollouts to ensure users and internal teams know about changes/new functionality in the product Work with Product, Customer Success, Delivery, Sales, Marketing, Partnerships and Engineering teams to create alignment, and improve communication and processes around product development, launch, and iteration Maintain and update external and internal facing product roadmaps Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.) Build, maintain, and monitor reports, dashboards, and metrics to evaluate opportunities for improvement or risks. Evangelize with appropriate leadership teams and stakeholders Consult with the Product Knowledge team (documentation & training) for the content creation process across the product teams as well as surfacing updates around any changes or launches Coordinate roadmap rituals and own maintaining roadmap assets with the product teams Collaborate closely with product and design teams to ensure operational team processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions Identify opportunities to improve product quality & user experience Create and maintain processes for the product team, and between the product team and stakeholders. (i.e. intaking and triaging enhancement requests, and tracking resolution.) Build frameworks and establish communication rituals to align the product team and ensure organizational awareness. Facilitate quarterly rituals to update Product Roadmap Own in-product guide's, tours and product badges Work with HR, IT and the Product Knowledge team to ensure holistic everboarding at Luma Health for teams that work cross functionally with Product and/or Engineering (including Product, Engineering, Design, Customer Success, Marketing, etc.). Who YOU Are: BA/BS Degree required 4+ years of experience in one or more of the following areas: Product Management, Product Operations Experience in gathering business insights and identifying trends from data Ability to use data to inform and support critical decisions SQL skills highly preferred Demonstrated ability to manage organizational change, including stakeholder communication, enablement, and feedback loops to drive adoption of new tools or processes. Excellent communication, the ability to engage internal and external customers. Strategic alignment, able to bring key partners across functions together Ability to foster collaboration and facilitate teamwork. Experience with cross functional collaboration and negotiation Experience evaluating, selecting, and implementing tools (e.g., JIRA, ClickUp, Amplitude, LaunchDarkly) for scaling teams and processes. Demonstrated ability to create scalable documentation and onboarding programs for internal teams. Exhibit an entrepreneurial mindset (self-motivated, tenacious, resourceful, no handbook necessary) Thrive in and have past experience working in fast paced environments Experience managing up, laterally, and down Comfortable presenting to executive audiences and translating complexity into clarity. What Sets You Apart: Background in B2B applications Advanced degree (Masters) Experience building from scratch, navigating ambiguity and changing priorities, and executing independently. Obsessed with process improvement Background in healthcare is a strong plus Know how to adjust your communication style based upon your audience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.) Base Pay Range: $80,000-$110,000 USD Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of Position The Lead Product Operations Manager is a senior-level individual contributor responsible for independently leading and delivering high-impact cross-functional initiatives that improve the productivity and performance of the Product organization. The role focuses on driving excellence in tooling strategy, scalable training, and core product operations, with an emphasis on AI enablement. The Lead Product Operations Manager is accountable for implementing AI-enabled workflows and systems that deliver measurable improvements in efficiency, quality, or cost. The position also leads the design and automation of scalable training frameworks that increase adoption, capability, and performance across large product teams. This role requires independent leadership, strategic decision-making, and the ability to influence and align executive stakeholders on complex initiatives. Essential Duties and Responsibilities AI Enablement & Operational Efficiency Independently identify, evaluate, and lead the end-to-end implementation of AI tools and capabilities across the full product development lifecycle (e.g., road mapping, requirements definition, design, content operations, documentation, research synthesis), with measurable impact on efficiency and quality. Serve as the primary AI thought leader and evangelist for the Product Org, accountable for driving adoption and change management to integrate AI into workflows at scale, reducing manual effort and demonstrably improving business outcomes. Continuously monitor emerging AI trends, independently design and execute pilot programs, and own the measurement of results, including business case development for broader adoption. Establish and maintain a strategic partnership with Data & AI leadership, ensuring seamless collaboration and alignment between Product and technical AI experts, and acting as the business owner accountable for outcomes. Tooling & Platform Management Develop and own the tooling strategy for the Product org, accountable for the measurable business outcomes tied to efficiency, adoption, and ROI. Independently oversee and drive selection, implementation, and long-term governance of mission-critical tools spanning product design, content, program management, and collaboration. Lead change management and adoption programs to ensure seamless integration, broad usage, and business value realization across multiple product teams and executive stakeholders. Continuously assess enterprise tool usage, consolidate redundant platforms, and deliver quantifiable ROI improvements while enhancing user experience. Training Framework Ownership Design, implement, and scale a comprehensive training framework covering onboarding, capability building, and continuous development across all product disciplines. Leverage AI to automate delivery, personalize learning at scale, and demonstrate measurable business impact. Drive strategic alignment with functional leaders to ensure training content directly advances organizational goals, tool adoption, and workflow optimization. Own end-to-end measurement of training adoption, and effectiveness using a data-informed approach, to continuously refine the program to meet team needs. Core Product Operations Responsibilities Independently lead process design and optimization efforts across the product development lifecycle, ensuring workflows are efficient, repeatable, and integrate AI-driven tools and automation where appropriate. Understand core concepts such as machine learning (ML), natural language processing (NLP), and neural networks to effectively communicate with Data Science and technical teams. Adept at prompt engineering and building with AI ethically and responsibly. Own advanced qualitative and quantitative data to monitor operational performance, uncover insights, and inform recommendations. Design and implement modular frameworks and templates optimized for AI integration, driving standardization, accelerated planning, execution, and enhancing collaboration across the product org. Apply conceptual and systems-level thinking to resolve complex organizational challenges, delivering forward-looking solutions with enterprise-wide, long-term impact. Drive cross-functional and executive alignment through compelling communication and influence at the senior level. Independently lead and facilitate executive workshops and decision-making forums, surfacing risks, shaping strategic priorities, and accelerating alignment. Serve as a strategic advisor and thought partner to senior product leaders, connecting day-to-day execution to long-term strategy, with accountability for integrating AI and delivering measurable business narratives. Lead organization-wide change initiatives, with demonstrated success driving adoption, overcoming resistance, and ensuring sustained outcomes. Supervisory Responsibilities No Required Qualifications 8+ years of experience in AI operations, product operations, product management, or a related field. Deep understanding of the product development lifecycle specifically in a tech focused company. Proven track record of leading the implementation of AI enablement solutions at scale, preferably in product, engineering, design, or content operations with quantifiable impact on efficiency and quality. History of designing and scaling processes with measurable improvements in efficiency, accuracy, or business performance, supported by advanced data analysis and KPI reporting with tool/platform ownership, including governance, adoption, and integration. Proven ability to operate with full autonomy, setting direction and delivering results on high-impact, cross-functional initiatives with minimal oversight. Proven success managing complex stakeholder networks and building alignment across multiple functions and executive levels. Familiarity with tools such as Jira, Confluence, Productboard (or other roadmapping solutions), and AI copilots. Bonus Qualifications Ability to think critically and strategically to address complex problems and develop effective solutions. Track record of independently leading large-scale, cross-functional initiatives from strategy through execution. Exceptional written and verbal communication skills, including the ability to present strategic recommendations to executive stakeholders. Experience with Figma, Miro, and Airtable highly preferred. Experience in health tech/B2B software company is a plus. The base salary range for this position is $160,000 - $180,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. #LI-SS2 #LI-Remote As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link .

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Aspire is a program of the Massachusetts General Hospital and Partners Healthcare Systems that serves more than 200 participants, teens, and young adults with social cognition challenges, including Asperger's Syndrome, High-Cognitive Autism, Nonverbal Learning Disorder, and Autism Spectrum Disorders. Aspire Adventure Camp serves 100 participants aged 5-13 who have the cognitive capacity for solid peer connections but who lack the understanding and skill set to form those connections. The summer program is an immersive experience in which campers are placed into well-matched groups, with participant-to-staff ratios no greater than 3:1. Participants engage in outdoor education activities, such as hiking and fishing, theme-based curriculum, such as art or recreation, and skill building lessons to support in the development of social skills, stress management strategies, and self-awareness. Qualifications The Assistant Site Manager is a seasonal position working with either our Lower Camp (ages 5-9) or Upper Camp (ages 10-13), both housed at our summer camp location: Hale Reservation in Westwood, MA. The Assistant Site Manager is responsible for overseeing and supporting designated groups to be successful in the camp environment, specifically supervising staff and providing hands-on guidance around positive behavior support plans (both general and acute). In addition, the Assistant Site Manager will work with the Site Manager to help manage the day-to-day operations of the assigned site. This includes supporting both the participants and the staff, maintaining accurate records of camp policies and procedures, and ensuring that the assigned site operates as efficiently and effectively as possible. All Assistant Site Managers are responsible for collaborating with Site Managers to coordinate administrative, clinical, and programmatic aspects of their assigned sites. This position is a member of the summer camp leadership team. * We invite neurodivergent candidates to apply. 1. Provide leadership and support to assigned groups, including modeling, guiding, and observing Assistant Group Leaders/Group Leaders; relationship building with campers; developing and supporting the implementation of support plans for specific campers; providing resources; supporting communication with families; and ensuring all supports are aligned with the Aspire philosophy. 2. Ensure that each group has a well-designed, developmentally appropriate program plan matched to the social, emotional, and self-awareness needs of the group. 3. Collaborate regularly with Site Managers to determine the needs of staff and take a leadership role in staff therapeutic trainings and professional development. 4. Attend all staff meetings, trainings, supervision, and planning sessions as relevant to role, including designated leadership team meetings; these are scheduled during assigned staff hours. Specific leadership meetings may be scheduled beyond 8am-4pm. Staff will be given advance notice of these meetings and will be compensated for time. 5. Maintain the rules of confidentiality in accordance with HIPAA standards. 6. Communicate with and support Curriculum Specialists (i.e. Art, STEM, Music, etc.) to connect with all relevant program meetings, remain up-to-date on participant support plans, and develop appropriate program curricula. 7. Support staff to maintain all sites in a clean, safe manner. 8. In collaboration with Group Leaders and Assistant Group Leaders, complete end-of-summer camper summaries and send to supervisor before the final day of the program (August 8th). Education Degree: Bachelor's Degree Required Degree: Master's Degree Field of Study: Enrolled in or graduate of a graduate program in psychology, social work, occupational therapy, speech and language pathology, or other mental health field. Required or ☒ Preferred Work Experience Prior experience working with neurodivergent children and/or adolescents ☒ Required or ☐ Preferred Prior leadership experience ☐ Required or ☒ Preferred Knowledge, Skills, and Abilities 1. Desire to work in a team environment 2. Desire and ability to work in an outdoor setting 3. Ability to work independently 4. Ability to demonstrate a calm demeanor with children, caregivers, and staff 5. Ability to solve problems collaboratively with staff 6. Desire to help participants feel safe, succeed, and have fun Additional Job Details (if applicable) Physical Requirements * Standing (67-100%) * Walking (67-100%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Sunrise,FL - USA Requirements The Manager of Operational Excellence will play a critical role in driving process improvement and leveraging analytics to maximize business value. This position will focus on enhancing operational efficiencies, reducing costs, and improving patient outcomes. The ideal candidate will possess strong analytical skills, a deep understanding of healthcare operations, and a passion for continuous improvement. PRIMARY RESPONSIBILITIES Lead and manage operational excellence initiatives to drive process improvement across the organization. Develop and implement strategies to enhance operational efficiency, reduce waste, and improve the quality of patient care. Utilize data analytics to identify trends, root causes, and opportunities for improvement. Monitor the effectiveness of implemented process changes using key performance indicators (KPIs). Develop and maintain documentation of processes, policies, and procedures. Present findings and recommendations to senior leadership to inform strategic decision-making. REQUIRED QUALIFICATIONS • 3-5 years of experience in process improvement, data analytics, and Lean methodologies. • Strong analytical skills with proficiency in data analysis tools and software (e.g., Excel, SQL, Power BI). • Intrinsic communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. • Detail-oriented with a strong focus on consistently delivering quality work product. • Bachelor's degree in healthcare administration, business administration, industrial engineering, or a related field. • Articulate and influential public speaker. DESIRED/PREFERRED QUALIFICATIONS • Microsoft Certified: Power BI Data Analyst Associate. • Microsoft Office Specialist: Microsoft Excel Expert. • Studies in data science, data analytics, and/or database management. TOTAL REWARDS: Generous benefits package, including: Paid Time Off Health, life, vision, dental, disability, and AD&D insurance Flexible Spending Accounts/Health Savings Accounts 401(k) Leadership and professional development opportunities EEO Statement North American Partners in Anesthesia is an equal opportunity employer.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Aspire is a program of the Massachusetts General Hospital and Partners Healthcare Systems that serves more than 200 participants, teens, and young adults with social cognition challenges, including Asperger's Syndrome, High-Cognitive Autism, Nonverbal Learning Disorder, and Autism Spectrum Disorders. Aspire Adventure Camp serves 100 participants aged 5-13 who have the cognitive capacity for solid peer connections but who lack the understanding and skill set to form those connections. The summer program is an immersive experience in which campers are placed into well-matched groups, with participant-to-staff ratios no greater than 3:1. Participants engage in outdoor education activities, such as hiking and fishing, theme-based curriculum, such as art or recreation, and skill building lessons to support in the development of social skills, stress management strategies, and self-awareness. Qualifications The Assistant Site Manager is a seasonal position working with either our Lower Camp (ages 5-9) or Upper Camp (ages 10-13), both housed at our summer camp location: Hale Reservation in Westwood, MA. The Assistant Site Manager is responsible for overseeing and supporting designated groups to be successful in the camp environment, specifically supervising staff and providing hands-on guidance around positive behavior support plans (both general and acute). In addition, the Assistant Site Manager will work with the Site Manager to help manage the day-to-day operations of the assigned site. This includes supporting both the participants and the staff, maintaining accurate records of camp policies and procedures, and ensuring that the assigned site operates as efficiently and effectively as possible. All Assistant Site Managers are responsible for collaborating with Site Managers to coordinate administrative, clinical, and programmatic aspects of their assigned sites. This position is a member of the summer camp leadership team. *We invite neurodivergent candidates to apply. 1. Provide leadership and support to assigned groups, including modeling, guiding, and observing Assistant Group Leaders/Group Leaders; relationship building with campers; developing and supporting the implementation of support plans for specific campers; providing resources; supporting communication with families; and ensuring all supports are aligned with the Aspire philosophy. 2. Ensure that each group has a well-designed, developmentally appropriate program plan matched to the social, emotional, and self-awareness needs of the group. 3. Collaborate regularly with Site Managers to determine the needs of staff and take a leadership role in staff therapeutic trainings and professional development. 4. Attend all staff meetings, trainings, supervision, and planning sessions as relevant to role, including designated leadership team meetings; these are scheduled during assigned staff hours. Specific leadership meetings may be scheduled beyond 8am-4pm. Staff will be given advance notice of these meetings and will be compensated for time. 5. Maintain the rules of confidentiality in accordance with HIPAA standards. 6. Communicate with and support Curriculum Specialists (i.e. Art, STEM, Music, etc.) to connect with all relevant program meetings, remain up-to-date on participant support plans, and develop appropriate program curricula. 7. Support staff to maintain all sites in a clean, safe manner. 8. In collaboration with Group Leaders and Assistant Group Leaders, complete end-of-summer camper summaries and send to supervisor before the final day of the program (August 8th). Education Degree: Bachelor's Degree Required Degree: Master's Degree Field of Study: Enrolled in or graduate of a graduate program in psychology, social work, occupational therapy, speech and language pathology, or other mental health field. Required or ☒ Preferred Work Experience Prior experience working with neurodivergent children and/or adolescents ☒ Required or ☐ Preferred Prior leadership experience ☐ Required or ☒ Preferred Knowledge, Skills, and Abilities 1. Desire to work in a team environment 2. Desire and ability to work in an outdoor setting 3. Ability to work independently 4. Ability to demonstrate a calm demeanor with children, caregivers, and staff 5. Ability to solve problems collaboratively with staff 6. Desire to help participants feel safe, succeed, and have fun Additional Job Details (if applicable) Physical Requirements Standing (67-100%) Walking (67-100%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Site Manager works in collaboration with the department Director to coordinate and manage all therapies practicing within the center, host hospital and/or joint venture. The site manager is responsible for fostering patient-focused care and the provision of outstanding customer service by all staff. They are responsible for overall operational management of the site including, but not limited to hiring, orientation and ongoing performance evaluations of clinical/support staff, oversight of daily operations, and physician outreach. The site manager acts as a mentor by actively supervising and coaching staff towards clinical and customer service excellence. As part of the rehabilitation management team, managers are an integral part in achieving the strategic plans of the department. They site manager is responsible for maintaining 25% clinical practice in their professional discipline. **Education/Experience** College graduate with a minimum of a BS in a rehabilitation field (MS or DPT preferred.) with 3-5 years of clinical experience. **Certification/License** : Current Massachusetts license in respective field. BCLS. **Pay Range:** $99,091.20 USD - $138,736.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Claims Operations Manager is responsible for managing commercial claims operations to ensure efficient and accurate processing of claims. Oversees claims workflows, compliance, and team performance to support revenue cycle goals and optimize reimbursement processes. The ideal candidate will possess excellent communication and organizational ability. They will have a strong aptitude for technology and its impact on claims operations. Responsible for planning, managing, and coordinating the day-to-day operations of the Claims Operations teams (including the claims reviewer team and the resolution team), ensuring that all metrics are achieved for quality, time, inventory, and aging for original claims and provider correspondence. Essential Functions • Lead daily operations for claims review and resolution teams managing Commercial and/or Medicaid inventories, ensuring SLA, TAT, and accuracy compliance. • Oversee claims review and adjustments, high-dollar reviews, overpayment identification, correspondence, and research workflows. • Apply expert knowledge of payer-side adjudication rules, including MassHealth billing requirements, CMS regulations, and plan benefit configuration impacts. • Partner with Configuration, Benefits, Policy, Clinical, Provider Enrollment, Finance, and SIU to resolve systemic issues and drive root-cause elimination. • Ensure correct application of pricing methodologies (DRG, APR-DRG, fee schedules, EAPG, contract term payment logic). • Manage regulatory compliance, including MassHealth and CMS notification standards, appeal/RFR timelines, documentation requirements, and audit readiness. • Develop performance dashboards, monitor productivity and accuracy, and execute action plans for improvement. • Lead, coach, and develop a team of Review Specialists, Resolution Coordinators, Documentation Specialists; set expectations, execute feedback loops, and manage performance. • Identify workflow breakdowns, implement process improvements, and optimize throughput across multiple workstreams. • Contribute to cross-functional governance meetings and operational reporting. Qualifications Bachelor's Degree required; experience can be substituted in lieu of degree At least 5-7 years of experience in claims management required at a health plan or TPA Experience in a supervisory or leadership role 2-3 years required Preferred Experience Certified Professional Coding (CPC) license Hands-on expertise with claims adjudication, adjustments, reprocessing, and denial/appeal/RFR workflows Strong understanding of claim coding structures: CPT/HCPCS, ICD-10, revenue codes, modifiers, MUE/CCI edits Experience applying Commercial payer policies in claim decisioning Medicaid managed care experience. Experience leading multi-line-of-business teams. Exposure to pricing methodologies such as DRG/APR-DRG/EAPG. Experience participating in regulatory audits or corrective action plans. Knowledge, Skills, and Abilities: Regulatory & Compliance Working knowledge of: MassHealth Subchapter 6 rules CMS billing and appeal regulations State/federal turnaround time requirements Provider dispute/RFR obligations HIPAA and documentation integrity standards Operational Leadership Management of production teams with measurable throughput, quality, and accuracy goals. Experience running daily work distribution, aging oversight, inventory governance, and backlog reduction plans. Proven ability to drive corrective action and performance improvement. Systems & Technical Skills Claims platform experience required (e.g., QNXT, Facets, QicLink, Amisys, HealthEdge, etc.). Ability to interpret benefit configuration impacts in adjudication outcomes. Familiarity with provider file enrollment impacts, COB, pricing logic, and encounter requirements. Experience designing, implementing, and overseeing automation solutions. Additional Job Details (if applicable) Working Model Requirements Hybrid role M-F Eastern Business Hours Quarterly meetings onsite as planned for business and team needs, must be flexible On remote workdays, employee must have a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $97,510.40 - $141,804.00/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Under the general direction of the Perioperative Project Manager the Perioperative Operations Manager is responsible for a variety of supervisory, administrative, and financial non-nursing functions. The Operations Manager has responsibility for Service, Operations/Finance, Data Management, Personnel Management, Quality Control and Data Collection and Reporting. As a lead member of the Patient Care Team, the Operations Manager is responsible for responding to needs of Nursing Directors, Staff Nurses, Surgical Techs and other Perioperative leadership and staff and takes a proactive role in the efficient operation of the unit. This role will also be responsible for the coordination and monitoring of schedules, payroll, and other systems to support the patient care unit. Qualifications PRINCIPAL DUTIES AND RESPONSIBILITIES: SERVICE: The Perioperative Operations Manager is a process driven role and is responsible for ensuring that the Perioperative team members are attended to in a professional manner. The Perioperative Operations Manager is responsible for responding to the needs of team members in a timely manner and maintains a professional and friendly demeanor at all times. The Operations Manager will work cohesively as a member of the Patient Care Team and will take a proactive role in ensuring the smooth and efficient operation of the unit. Maintains hospital service standards, with particular attention to personal/behavioral, staff teamwork, and patient-staff interaction guidelines. OPERATIONS AND FINANCE: Works cooperatively with the Perioperative Project Manager, Nursing Directors, and Nursing Finance Manager to develop and maintain systems for collecting information to measure unit (s) of productivity. Monitors management report expenditure, reports findings to Nursing Director and initiates plan as appropriate. Assists with the collection and analysis of budget information. Completes weekly payroll(s) and enters data for schedules and actual staffing into Kronos system. Maintains staff records (i.e. use of sick time, FMLA, per diems, time schedules, staff turnover, license renewal, in-services/competencies, educational records). Meets with Perioperative Project Manager on a frequent basis and as needed to ensure consistency of processes. DATA MANAGEMENT: Manages relevant databases, promotes security of information along with maintaining and auditing data to ensure quality control of systems. Primary systems include scheduling, payroll, and patient classification. Develops and maintains systems to ensure confidentiality and integrity of patient record in compliance with hospital policies, procedures, and standards. Contributes to the development of policies, procedures and systems which assure the effective operational functioning of the unit. Produces and maintains management data related to the operational needs and projects. HUMAN RESOURCES: Oversees the maintenance of confidential personnel, changes of status, terminations and personnel requisitions. Ensures completion of Annual Infection Control, Fire and Safety, OSHA, and other regulatory requirements and maintains records. Participates in hiring, terminating, and performance evaluations of personnel as directed. Schedules and approves changes, as appropriate. Oversees and/or coordinates department orientation. Supports Staff as a resource in information systems. QUALITY: Collaborates with Project Manager and Nursing Directors to keep unit regulatory ready, demonstrating knowledge of regulatory guidelines and ability to participate in unit quality programs. Participates in quality improvement projects. Member of Safety Committee, as assigned. OTHER DUTIES: Participates on Nursing, Hospital, or Partner's Healthcare System teams, as appropriate. Assists Project Manager and Nursing Directors in creating and implementing systems with filing and distribution of information (i.e. policy changes, announcements, staff meeting minutes and maintains bulletin boards, email lists, and manuals.) Completes special projects. Develops and participates in projects to enhance operations. Performs other duties, as assigned. QUALIFICATIONS: Bachelor's Degree required. 1-2 years of healthcare or unionized staffing experience, or related experience preferred. Direct Perioperative/Surgical experience a plus. Strong analytical, organizational, interpersonal, and demonstrated customer service skills required. 5+ years of equivalent systems, management, or supervisory leadership skills may be substituted for a bachelor's degree. Prior long-term job commitment demonstrated (3+ years). Current Kronos Advance Scheduler/UKG experience preferred. Payroll, Staffing and Scheduling experience preferred. Additional Job Details (if applicable) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $69,596.80 - $101,202.40/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Description and Responsibilities Open Sky's Intensive Behavioral Group Living Environments serve 8 adult men and women with mental illness who have a history of institutionalization and difficulty maintaining community tenure. To provide more intensive treatment, the team operates at a higher staffing ratio and includes the presence of clinicians who offer direct support and treatment to the individuals they serve. The program offers specialized groups and treatment models to assist people with re-integration into the community and help individuals maximize their natural supports by building skills and achieving personal goals. The team at these programs continue to support individuals once they move into a lower level of care to ensure continuity of care in their next phase of treatment. The Clinical Site Manager is responsible for completing all screening and enrollment of individuals served. They are also responsible for ensuring timely completion of comprehensive, clinical, and other assessments to identify and evaluate risk issues as well as develop appropriate critical need interventions and transition plans. The Clinical Site Manager will also provide clinical consultation to the program, staff, and Persons served on an ongoing basis. Other Key Responsibilities: Build relationships with individuals to develop shared understanding of their goals and needs. Participate in the development and implementation of Treatment Plans and Treatment Plan reviews. Develop and facilitate clinical and support groups based on the needs and preferences of Persons served. Participate in On-Call rotation and critical incident review process. Qualifications Must be a Licensed Practitioner of the Healing Arts, or on the Pathway to LMHC. Experience working with adults with mental health challenges, a valid driver's license, and acceptable driving record, required. Open Sky is proud to have a competitive compensation model for clinicians. In addition to FREE CEU's and PAID licensure, clinicians are compensated in a range based on current licensure: Current Licensure IBGLE Clinician Starting Salary (Yearly) LCSW $87,000 Independent License (LICSW, LMHC) $89,000 About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. Medical, Dental and Vision Insurance with Prescription Plan 403b Retirement Plan with Employer Match Life Insurance (100% Employer-Paid) Eligible employer for the Public Student Loan Forgiveness Program And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. Base Rate USD $87,000.00/Yr.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Under the general direction of the Perioperative Project Manager the Perioperative Operations Manager is responsible for a variety of supervisory, administrative, and financial non-nursing functions. The Operations Manager has responsibility for Service, Operations/Finance, Data Management, Personnel Management, Quality Control and Data Collection and Reporting. As a lead member of the Patient Care Team, the Operations Manager is responsible for responding to needs of Nursing Directors, Staff Nurses, Surgical Techs and other Perioperative leadership and staff and takes a proactive role in the efficient operation of the unit. This role will also be responsible for the coordination and monitoring of schedules, payroll, and other systems to support the patient care unit. Qualifications PRINCIPAL DUTIES AND RESPONSIBILITIES: SERVICE: The Perioperative Operations Manager is a process driven role and is responsible for ensuring that the Perioperative team members are attended to in a professional manner. The Perioperative Operations Manager is responsible for responding to the needs of team members in a timely manner and maintains a professional and friendly demeanor at all times. The Operations Manager will work cohesively as a member of the Patient Care Team and will take a proactive role in ensuring the smooth and efficient operation of the unit. Maintains hospital service standards, with particular attention to personal/behavioral, staff teamwork, and patient-staff interaction guidelines. OPERATIONS AND FINANCE: Works cooperatively with the Perioperative Project Manager, Nursing Directors, and Nursing Finance Manager to develop and maintain systems for collecting information to measure unit (s) of productivity. Monitors management report expenditure, reports findings to Nursing Director and initiates plan as appropriate. Assists with the collection and analysis of budget information. Completes weekly payroll(s) and enters data for schedules and actual staffing into Kronos system. Maintains staff records (i.e. use of sick time, FMLA, per diems, time schedules, staff turnover, license renewal, in-services/competencies, educational records). Meets with Perioperative Project Manager on a frequent basis and as needed to ensure consistency of processes. DATA MANAGEMENT: Manages relevant databases, promotes security of information along with maintaining and auditing data to ensure quality control of systems. Primary systems include scheduling, payroll, and patient classification. Develops and maintains systems to ensure confidentiality and integrity of patient record in compliance with hospital policies, procedures, and standards. Contributes to the development of policies, procedures and systems which assure the effective operational functioning of the unit. Produces and maintains management data related to the operational needs and projects. HUMAN RESOURCES: Oversees the maintenance of confidential personnel, changes of status, terminations and personnel requisitions. Ensures completion of Annual Infection Control, Fire and Safety, OSHA, and other regulatory requirements and maintains records. Participates in hiring, terminating, and performance evaluations of personnel as directed. Schedules and approves changes, as appropriate. Oversees and/or coordinates department orientation. Supports Staff as a resource in information systems. QUALITY: Collaborates with Project Manager and Nursing Directors to keep unit regulatory ready, demonstrating knowledge of regulatory guidelines and ability to participate in unit quality programs. Participates in quality improvement projects. Member of Safety Committee, as assigned. OTHER DUTIES: Participates on Nursing, Hospital, or Partner's Healthcare System teams, as appropriate. Assists Project Manager and Nursing Directors in creating and implementing systems with filing and distribution of information (i.e. policy changes, announcements, staff meeting minutes and maintains bulletin boards, email lists, and manuals.) Completes special projects. Develops and participates in projects to enhance operations. Performs other duties, as assigned. QUALIFICATIONS: * Bachelor's Degree required. * 1-2 years of healthcare or unionized staffing experience, or related experience preferred. Direct Perioperative/Surgical experience a plus. * Strong analytical, organizational, interpersonal, and demonstrated customer service skills required. * 5+ years of equivalent systems, management, or supervisory leadership skills may be substituted for a bachelor's degree. * Prior long-term job commitment demonstrated (3+ years). * Current Kronos Advance Scheduler/UKG experience preferred. * Payroll, Staffing and Scheduling experience preferred. Additional Job Details (if applicable) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $69,596.80 - $101,202.40/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job DescriptionRole Description These are Full-Time Remote roles for a Coding Operations Manager and Coding Clinical Documentation Manager. Manages all coding and coding-related process flows. Provides clinical documentation improvement, working with center staff and vendors, as necessary. Manages coding SLAs to ensure accurate coding and timely billing. Manages coding education for urgent care center staff and BPO vendors. Coordinates with BPO leader on vendor-related opportunities with offshored coding workforce Develops strategic direction for coding teams, ensuring long-range success and high-quality outcomes. Other duties as assigned. Qualifications BA degree in related fields Minimum 5 years healthcare leadership experience in coding/CDI Certified as a RHIA, RHIT, or CPC preferred. This is a remote position.

Role Description These are Full-Time Remote roles for a Coding Operations Manager and Coding Clinical Documentation Manager. * Manages all coding and coding-related process flows. * Provides clinical documentation improvement, working with center staff and vendors, as necessary. * Manages coding SLAs to ensure accurate coding and timely billing. * Manages coding education for urgent care center staff and BPO vendors. * Coordinates with BPO leader on vendor-related opportunities with offshored coding workforce * Develops strategic direction for coding teams, ensuring long-range success and high-quality outcomes. * Other duties as assigned. Qualifications * BA degree in related fields * Minimum 5 years' healthcare leadership experience in coding/CDI * Certified as a RHIA, RHIT, or CPC preferred. This is a remote position. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Role Description These are Full-Time Remote roles for a Coding Operations Manager and Coding Clinical Documentation Manager. Manages all coding and coding-related process flows. Provides clinical documentation improvement, working with center staff and vendors, as necessary. Manages coding SLAs to ensure accurate coding and timely billing. Manages coding education for urgent care center staff and BPO vendors. Coordinates with BPO leader on vendor-related opportunities with offshored coding workforce Develops strategic direction for coding teams, ensuring long-range success and high-quality outcomes. Other duties as assigned. Qualifications BA degree in related fields Minimum 5 years' healthcare leadership experience in coding/CDI Certified as a RHIA, RHIT, or CPC preferred. This is a remote position. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.