The Brien Center jobs - 53 jobs

Weekdays, 1st Shift - No Nights, Weekends or holidays! The Client Services Representative (CSR) delivers exceptional customer service and seamless access to Brien Center services by handling centralized scheduling, intake triage and routing, insurance eligibility/authorizations, registration, and point-of-service financial communications. The CSR receives and prioritizes intake requests (crisis/urgent/routine), coordinates referrals within Brien programs and to external partners when appropriate, actively manages clinician schedules to optimize capacity, and ensures timely reminders and waitlist outreach to reduce no-shows. The role adheres to standard operating procedures to ensure accuracy, efficiency, and regulatory compliance; proactively improves the client experience while minimizing financial risk; and demonstrates a strong commitment to The Brien Center's mission, vision, and values. Essential Job Functions Intake, Triage, and Referrals: * Receive and triage all referrals; differentiate crisis, urgent, and routine needs; route/refer to appropriate Brien programs (e.g., Outpatient, Child/Adolescent, Transitional Care, Continuing Care, Court-Ordered services) or external providers when indicated. * Enter and cross-check client identifiers in systems to identify duplicates, prior treatment, and therapist history, document findings and follow-up steps. * Ensure client paperwork is uploaded and categorized accurately in the client's chart. * Perform insurance verification and eligibility/benefit checks at pre-reg, prior authorizations, plan exceptions, and complex benefits. * Route. * Act as liaison with internal programs and external agencies to facilitate timely, appropriate referrals and smooth transitions of care. Scheduling, Eligibility & Authorizations: * Schedule outpatient intakes, evaluations, and follow-up appointments using best-practice scripts; collect/verify demographics, guarantor, and payer information; run eligibility and interpret responses to determine next steps. * Actively manage clinician, prescriber, provider, and nursing schedules to optimize access and fill rate; coordinate reschedules for missed/cancelled appointments. * Obtain/verify prior authorizations from payers (or prompt clients to secure authorizations when required) and document outcomes per payer guidelines. * Prepare charts/records for intake appointments and ensure pre-registration data are up-to-date and complete. Setup PT-1s for clients in need of transportation to attend appointments. Emergency/Urgent Workflows (As Assigned): * Complete rapid/"quick" registrations to expedite care while maintaining accuracy in accordance with organizational processes. * Collaborate with clinical teams to complete full registration post-triage/stabilization. Client Communication, Reminders & Waitlist Management: * Send reminders (calls/letters/SMS per policy) for upcoming intakes; issue remedy/no-show letters and arrange rescheduling as appropriate. * Maintain active waitlists; contact clients regularly to keep lists accurate and to offer earlier appointments when capacity opens. Documentation, Compliance & Special Populations: * Complete work-queues to resolve missing data, holds, or authorization issues; collaborate with clinical, Billing/RCM, and Client Access teams to troubleshoot barriers and improve throughput. * Participate in continuous improvement; meet/exceed productivity, quality, and client-satisfaction standards. Qualifications, Experience, and Education Education: * High School Diploma or equivalent Experience: * Minimum of one (1) year in a customer-service role; healthcare access/registration/scheduling preferred. * Familiarity with general office and clerical support procedures. Required Knowledge & Skills: * Outstanding oral and written communication; service-oriented professionalism in all interactions. * Effective collaborator and problem-solver; facilitates conflict resolution and teamwork. * Strong analytical/critical-thinking skills; prioritizes multiple tasks and implements solutions. * Self-motivated with initiative; meets deadlines and drives tasks to completion. * Proficiency with Microsoft 365 (Teams, Outlook, Word, Excel, PowerPoint); accurate, efficient typing. * Ability to operate multi-line telephony/IVR systems and navigate EHR/PM systems for scheduling, registration, and documentation. * Welcomes change and adapts to evolving workflows, systems, and operational needs. Abilities: * Interact effectively with a diverse population and work collaboratively across programs. * Manage competing priorities, maintain attention to detail/accuracy, and protect confidential information. * Build and maintain collaborative relationships across programs and with external partners. * Manage competing priorities while maintaining accuracy and excellent service.

Weekdays, 1st Shift The Data Warehouse Data Analyst is responsible for the design, oversight, and optimization of a comprehensive outsourced data warehouse. This role supports strategic decision-making by ensuring seamless integration across subledger systems (EHR, Billing, HCM) and the general ledger. The analyst maintains data integrity, accuracy, and accessibility while ensuring compliance with organizational standards. Regular reporting (daily, weekly, monthly, annually) is a key function of this position. Essential Job Functions * Design and Management: * Collaborate with the outsourced providers to develop and maintain data warehouse architecture that is scalable, secure, and efficient. * Establish data governance protocols with CFAO to ensure consistency and accuracy. * Integration and Development: * Develop and manage integrations between the data warehouse and subledger systems. * Align data structures with the general ledger system in coordination with IT and finance teams. * Optimize ETL (Extract, Transform, Load) processes for performance and synchronization. * Reporting and Analysis: * Create dashboards and visualization tools using Excel, Tableau, Power BI, or similar platforms. * Generate regular and ad-hoc reports to support strategic planning, operations, and compliance. * Conduct data audits to identify discrepancies and ensure alignment with financial goals. * Collaboration and Support: * Partner with cross-functional teams to understand data requirements and ensure system compatibility. * Provide training and support to end-users on data access and reporting tools. * Stay current with emerging technologies and recommend system improvements. Qualifications, Experience, and Education: * Bachelor's degree in Computer Science, Information Systems, Data Analytics, or a related field. Master's degree preferred. * Minimum of 5 years of experience in data architecture, data analytics, or related roles and equivalent experience. * Preferred: Proficiency in data analysis, project management, and EHR/technology platform configuration. * Strong organizational skills with the ability to manage multiple projects simultaneously. Skills and Knowledge: * Proficiency in SQL, data modeling, and database design. * Strong analytical, problem-solving, and project management skills. * Experience with ETL tools and EHR, HCM, and accounting system integrations. * Expertise in Excel and reporting platforms like Python, Tableau, or Power BI. * Excellent communication and collaboration abilities. * Strong organizational skills with the ability to manage multiple projects. * Certified Data Management Professional (CDMP) or equivalent. * Proficiency in relevant tools like Python, Tableau, Power BI, or equivalent reporting platforms. Working Environment and Physical Requirements: * This is primarily an office-based role with the potential for remote work, at the discretion of the supervisor and based on departmental needs. * Regular use of computers and other technology is required, with reasonable accommodation available as needed to perform essential functions.

Job Description We are Massachusetts Center for Adolescent Wellness (MCAW) of the North Shore, which offers comprehensive mental health treatment, primarily through therapeutic groups, for adolescents aged 13 to 17 years old. Family involvement and care coordination are also at the forefront of our treatment model. We work with clients experiencing a variety of mental health challenges. Evidence-based modalities are combined with holistic methods to provide the best care. Our staff provide treatment services for our Partial Hospitalization Program and Intensive Outpatient Program in Lynnfield, MA. This program provides in person services to adolescents with mental health and substance use disorders. We are seeking an experienced behavioral health Behavioral Health Technician (BHT) to join our team! Come join us as we make a positive difference in the lives of teens and their families! Schedule: Behavioral Health Technician - PT / PRN status / Monday to Thursday from 8:30a - 2:45p OR 3:30p - 7:15p The experience BHT should meet the following minimum requirements: Minimum of 1 year of experience as a BHT in a mental health environment. Able to work the schedule as above noted. Behavioral Health experience required. Able to pass a level 2 background check. Job Status: PT / PRN Pay: $23 - $25/hour Medical Specialty: Psychiatry, Behavioral, Dual Diagnosis Education: H.S. Diploma / Associates preferred Experience: Behavioral Health 1 year (Required) Work Location: In person Ability to Commute: Lynnfield, MA 01940 (Required) Benefits: We offer a competitive benefits package with voluntary and company-paid plans that demonstrate the commitment we have to our staff in providing the best benefit options that prioritize employee well-being. It includes: Corporate discounts Employee assistance program Pet insurance We believe in your growth! We have professional development opportunities, that include our ongoing compliance training program, to advance your skills and career. We encourage all qualified candidates to apply with confidence and will contact all candidates that closely match the position requirements. We wish all candidates the best of luck in your search! Able to work - Monday to Thursday from 8:30a - 2:45p OR 3:30p - 7:15p

Full-time, Non-exempt, Group Home, Helena A paraprofessional person working on a therapeutic team involved in the operation of a transitional 24-hour group home facility. Assisting residents with problems related to daily living activities, assisting in team evaluation. Treatment planning for clients, cooking, meal preparation, and teaching living skills. Will work as a team with other group home employees. Maintains required paperwork for assigned clients. Assists with care and maintenance of group home and grounds. Bargaining Unit position. Must participate in Union Pension Fund. Minimum Qualifications : MT Driver's License, valid vehicle insurance, and vehicle required. Excellent computer skills. Must be able to transport clients. Completion of high school or equivalency is required, or job-related vocational training. One-year job related experience serving persons with severe disabilities or CNA experience is preferred. Hourly Wage: $18.15 + DOE Shift Differential $1.00 an hour: Weekday night shift hours is 11:00 pm - 9:00 am. Weekend hours are Friday from 11:00 pm until 9:00 am on Monday. Benefits: 401K Matching Contributions Health Insurance Dental Insurance Flexible Spending Account Health Savings Account Flexible Work Schedule Paid Holidays Paid Birthday Pet Insurance All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Checks. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats, or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Our Values: Ambassador of Many Rivers, own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. About Helena: Helena - Helena is the capital of Montana, and a great base for adventure. There are 75 miles of trails that start in Helena for biking and hiking. Two stunning National Parks are close enough for a day trip. Closer to home, Helena is a fisherman's dream come true as you're based near the Missouri, Blackfoot, and Clark Fork Rivers as well as many smaller streams and tributaries. Helena offers something for those more inclined to city pleasures, too. The city features a wealth of museums, theatre, live music, food, shopping, and more. Kids of all ages can enjoy the city's many parks, water park, skate park, indoor rock climbing, ice rink, and so much more. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.

Weekdays, 1st Shift! Essential Job Functions: * Adheres to all applicable state and federal regulations; ensures compliance with the organization's policies and procedures, code of conduct, and all applicable regulatory requirements * Provides in home support to youth and families and implements elements of the treatment plan. * Assesses safety needs, participates in development of safety plans and monitors safety on an ongoing basis. * Assists FIT Clinician with monitoring of progress toward treatment plan goals and objectives. * Provides coaching and support in decision making to the youth/family. * Supports identification of community resources and natural supports. * Coordinates and communicates with all collaterals. * Supports youth attendance at school and other community based activities as clinically indicated. * Maintains contact with the family 3-5 times per week. * Offers and delivers services in the home, community, schools, day care, foster homes, and other community settings. * Completes all required documentation in accordance with agency policy and performance specifications. Qualifications, Experience and Education: * Minimum education and experience requirements: * Interns enrolled in a master's degree program in the human services field OR * Bachelor's degree in the human services field from an accredited university and one year experience providing family members with therapeutic support for behavioral health needs. * Strong knowledge of computers * Basic knowledge of community resources. * Excellent oral and presentation skills. * Ability to delegate effectively. * Ability to respond to program scheduling needs on a flexible basis. * Valid Driver's License and use of personally insured vehicle for agency business. * Ability to work mandatory on call rotation.

Positions are based out of North Adams and Pittsfield and may require travel between both locations. Weekdays, 1st shift! REGISTERED NURSES ENCOURAGED TO APPLY!!! General Description The Care Manager oversees the delivery of care coordination and management services provided by Care Coordinators and Community Health Workers on the BH CP team to which they are assigned. The Care Manager further delivers care coordination services for enrollees. This individual works under the direction of the Behavioral Health Community Partner (BH CP) Program Director. Care Managers may have expertise in Social Work or Nursing and will work together to meet the holistic, person-centered needs of enrollees. The Care Manager ensures staff compliance with BH CP contract requirements primarily to include BH CP Care Coordinators and Community Health Workers. The Care Manager ensures that enrollees are engaged in BH CP program activities through the Care Coordinators and Community Health Workers and through their own efforts to deliver fully integrated, coordinated care management services. Qualifications * Clinician credentials may include: * License in Social Work (LCSW), independent Social Work (LICSW), Mental Health Counseling (LMHC) or LMFT or LADC I preferred with requirement to obtain highest level of licensure within 6 months of eligibility date; OR * Master's degree in social work, psychology, counseling or other clinical concentration required OR * Registered Nurse Also: * Diagnostic and treatment knowledge of behavioral health and medical conditions. * Demonstrated ability to supervise staff in an outreach-based job with significant focus on productivity * Demonstrated ability to offer leadership to, and work with, an interdisciplinary team * Experience providing person-centered care coordination and care management to adults with mental illness and substance use disorders as well as chronic co-morbid medical conditions * Experience with accessing local resources, navigating health, behavioral health, and substance abuse treatment systems, as well as a strong familiarity with community-based resources and services. * Managerial experience overseeing clinical and non-clinical staff preferred * Valid driver's license with a reliable, properly insured vehicle required.

General Description Work directly with 18 Degrees' Pittsfield Community Connection (PCC) and West Main Connection (WMC) to provide behavioral health assessment and services to youth facing community and interpersonal violence as part of the Safe and Successful Youth Initiative (SSYI). Assessment and referral is a key job requirement. Assessment will require use of a validated assessment tool. Follow up treatment including group, family and individual treatment is required, as is consultation to PCC/WMC and collaborating agencies. Qualifications * Master's Degree in a license-eligible field, such as Social Work or Psychology. License must be received at earliest eligibility date. * LCSW, LICSW, LMHC or PhD preferred. * CANS certification is required within first week of employment * Experience working with Children and their Families in a clinical setting * Diagnostic and treatment knowledge and skill * Knowledge of services and human service agencies in Berkshire County * Extensive knowledge of the dynamics of mental health/substance abuse treatment, intervention and education * Knowledge of the Criminal Justice system * Experience in providing individual and group mental health/substance abuse and family counseling * Knowledge of community resources * Ability to work on interdisciplinary team

Please complete this application to be held on file with The Brien Center Human Resources Department.

Position is Part-Time - Friday, 11 AM to 7 PM, Saturday and Sunday, 8 AM to 4 PM. General Description Responsible for oversight of shifts including: site operations, staffing, staff development, consultation, supervision, documentation requirements, site beautification. Participate in implementation of individual action plans for person's served. Work as a member of a team to provide opportunities for individuals while displaying hope and optimism. Essential Job Functions * Provide supervision to direct care staff at both sites. Manage call-outs and consult with Program Director, Nurse Manager, Program Coordinator and/or Acute Care Administrator on Call * Monitor and insure completion of all medication and communication forms for next day appointments. * Monitor and update all individual records as required. * Monitor and maintain compliance of clinical records, including all MSDP and DMH standards. * Maintain work environment, manage and report hazards to supervisor and/or Facilities Manager. * Report any facilities related issues to Facilities Manager. Follow up to insure facilities issues are corrected. * Ensure programming is active and within the scope of wellness and recovery principles. Qualifications, Experience and Education * Associates or Bachelor's degree in related field or four years of experience in related field * Knowledge of community resources * Knowledge of licensing requirements and skills to maintain those standards * Ability to supervise, evaluate and motivate staff * Ability to work a flexible schedule * Ability to multi-task and deal with a wide variety of people * Driver's License and use of personally insured vehicle * Ability to pass a CORI (Criminal Background) check and DMV (Department of Motor Vehicles) check * Ability to make independent decisions based on defined recovery goals. * Leadership skills required to supervise and delegate responsibilities to other employees, students and volunteers and oversee assignments. * Proficient computer skills in using web based e-mail and ability to data enter information into spreadsheets and word processing documents

2nd and 3rd Shift Differential!!! Will Train! Entry Level! No experience needed! Residential and outreach provides assistance in the population living with a chronic behavioral health disorder with daily living activities, passing medications in accordance with MAP, while providing outreach as needed. Available in our Acute Services, Addiction Services and Adult Community Services. Positions available full and part-time and on-call/per-diem. Job requirements: High School Diploma or GED required 2 or 4-year Degree in related field preferred Relevant experience preferred, will train MAP and CPR and First Aid Certified, or obtain MAP and CPR and First Aid certification within first 3 months of employment For Adult Day Health, Program Assistants are required to have 3 years of recent experience working with elder population or chronically disabled Valid Driver's License with a reliable, properly insured vehicle required for business use (not required for Program Assistant at Adult Day Health)

Weekdays, 1st shift! Provides oversight and direction to ensure outreach, engagement, assessment, and person-centered treatment planning for individuals enrolled. Oversees and directs enrollee integrated assessment, person centered care plans, and community services/needs to support delivery of treatment for new enrollees with serious mental illness, co-occurring disorders, and substance use disorders in collaboration with the interdisciplinary team and BHCP staff. Carries caseload and completes engagement process with enrollees. Essential Job Functions * Adheres to all applicable state and federal regulations; ensures compliance with the organization's policies and procedures, code of conduct, and all applicable regulatory requirements. * Directs and supervises assigned staff. * Oversees and manages direction of outreach, engagement, assessment, and person-centered care planning activities for new BHCP enrollees. * Oversees and ensures all outreach processes such as phone calls, emails, appointment cards, and utilization of electronic health record (EHR) systems to locate new enrollees are being completed. * Gathers new enrollee information to then outreach and engage in BHCP. * Monitors and reviews daily assignments, ad hoc, and urgent referrals for outreach with management. * Serves as active participant and member of BHCP Quality Improvement committee. * Tracks assessment completion, care plan completion and engagement timelines. * Navigates network of community-based services and information with enrollee, as needed. * Maintains monthly discharge tracker for new members who decline services in order to report to management. * Completes assignments and warm handoffs to care team once member has completed an assessment for continued care coordination with BHCP. * Maintains caseload of members and provides support and care coordination until hand off to the care coordinator/care team at BHCP. * Plans, discusses, and implements quality assurance monitoring for all engagement and care coordination processes. * Oversees development and implementation of engagement processes to facilitate efficient and effective workflows with BHCP care coordination teams. * Completes needed referrals as part of assessment and care planning process and maintains responsibility for recruitment and engagement activities involving enrollees. * n collaboration with BHCP interdisciplinary team, identifies cultural and linguistic needs and preferences and delivers person-centered care based on needs. * Reviews and focuses on Health-Related Needs Assessments and services needed and communicates needs to BHCP teams. * Facilitates bi-weekly ad hoc engagement meeting. * Provides training to staff as needed related to engagement workflows. * Provides daily oversight and support and weekly formal supervision to staff. Qualifications, Experience and Education * Bachelor's degree in related field. * Valid driver's license with daily reliable transportation and appropriately insured vehicle. Registry of Motor Vehicle (RMV) check. * 2+ years of supervisory experience. * 3+ years of experience in community based behavioral health support programs preferred. * Prior experience with accessing local resources, navigating health, behavioral health and /or substance use treatment systems preferred. * Prior experience providing person-centered care coordination and care management to adults with mental illness and substance abuse disorders. * Prior experience with assessment tools and treatment planning. * Excellent supervisory skills to manage communications, documentation, time management, and organizational needs. * Strong skills working with EHRs for documentation and data reporting. * Ability to be flexible to respond to program scheduling needs. * Ability to use spreadsheet software for tracking and reporting purposes. * Ability to proactively work with a wide variety of people and personalities in a team-based environment. * Ability to successfully perform community-based outreach and represent agency in professional manner.

All days - 4 PM to 12 AM General Description: The Recovery Coach will use aspects of their personal journey and skills learned in formal Recovery Coach Training to support a peer relationship as an avenue to support self determination and decision making. The Recovery Coach will promote recovery, remove barriers and connect people with recovery supports and encourage hope, optimism and healthy living. The Recovery Coach will support individuals enrolled in CBHC. The Recovery Coach will support multiple pathways to recovery to include harm reduction and prescribed medication supports as needed. Essential Job Functions Work in collaboration with individuals to support recovery skills. Use “common language” to reduce stigmatization. Have extensive knowledge of resources that are available in the community to support recovery. Help individuals navigate systems, self advocate and establish community connections. Accompany individuals to meetings in order to support connection to include spiritual supports, 12 step supports and other avenues of recovery supports as determined by the individual. Encourage and support individual to build a natural support network. Assist individuals in connecting with treatment and recovery support services, skill building and whole health lifestyle. Support individual learning about community transportation to increase natural skills to support individual's active community living. Transport to appointments when necessary. Attend appointments with individuals and support a Wellness Plan as defined by Recovery Coach Guidelines with the person. Work within Adult CCS to collaborate for recovery supports. Support, advocate and assist persons to establish safe and affordable community living and acting as a liaison with housing services. Support skills to maintain their home. Communicate events and risk to supervisor Meet with person regularly for short or long term Recovery Coach Supports. Participate in all relevant staff meetings, team meetings, scheduled supervision and interagency meetings as defined. Keep supervisor up to date. Report accidents or incidents immediately. Understand and support persons with knowledge that recovery is a process that may have interruptions and setbacks. Support that events like these are not failures but opportunities to build stronger recovery skills and a natural part of the recovery process. There are multiple pathways to recovery. Administrative functions Complete all required paperwork and documentation in timely manner. Support and maintain agency principles, policies and procedures. Attend all required trainings. Other Requirements: Must have a driver's license and a registered, personally insured vehicle for use during work hours. Lived experience with strong personal recovery skills and professional skills to self disclose in a manner that is trauma sensitive for the purpose of promoting recovery and wellness for persons served. One year of continuous sobriety Ability to pass CORI and DMV check. Schedule may include weekends and evening hours. Qualifications Certification from an approved Recovery Coach curriculum required within six months of hire. Certification at time of hire preferred. GED/ HS Diploma. 3-5 years of Human Service background preferred. Skills Open to medication assisted treatment and harm reduction concepts and goals. Proficient Computer skills and knowledge of Microsoft Office. Knowledge of Community Resources and support for links in the community. Strong listening, oral and presentation (communication) skills. Demonstrated ability to work within a diverse community. Ability to honor Recovery Coaching Ethics, skills and confidentiality/HIPAA Required Trainings Human Rights CPR First Aid OSHA BSAS required trainings, including but not limited to Opioid Overdose Prevention, Medication Assisted Treatment, HIV and Hep C. Corporate Compliance And all required and applicable Brien Center trainings/ meetings. Working Conditions Works in various places in the community and at other Brien Center sites. Physical Conditions Manuel & visual dexterity: correctable Lifting maximums: weight of grocery bags and/ or laundry baskets Push, pull, stand, reach overhead and twist Able to bend at knees, waist and lower self to the ground or floor without assistance Able to physically climb and descend stairs without assistance Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential tasks

Full-Time, Monday - Friday, 6 AM to 2 PM This position is responsible for the oversight and management of the Medication Observation Program at the Keenan House North program. The Medication Specialist will provide medication support as well as observation management to the residents in the program. The Medication Specialist will train and support residential staff around medication observation practices and policies. Essential Job Functions: Adheres to all applicable state and federal regulations; ensures compliance with the organization's policies and procedures, code of conduct, and all applicable regulatory requirements. Maintain medication confidentiality and security Responsible for storing and retrieving medication from storage Document medications on medication administration records and medication sheets Orient new residents to the Program's medication policies and procedures. Observe medications being taken by residents Report medication misuse concerns to Clinical Supervisor Report medication errors to the compliance department and the Bureau of Addiction Services Directly connect residents to healthcare providers and prescribers. Work with providers and pharmacies to coordinate refills and to prevent individuals from running out of medications. Responsible for counting, inventorying and disposing of medication. Ensure an accurate return and release of medications to individuals at the time of discharge. Qualifications, Experience and Education: High school diploma required At least one year of residential addiction treatment experience required At least one year of medication observation experience preferred EMO (End Mass Overdose) Health Medication Specialist Training preferred Attend EMO (End Mass Overdose) Health Medication Specialist Training within 3 months of hire

Weekdays, 1st Shift! Provides consistent, structured one-to-one support to parents, caregivers, or guardians of youth with emotional and behavioral health needs as part of the FIT (Family-Based Intensive Treatment) team to improve the capacity of the parent, caregiver, or guardian to parent the youth to improve the youth's functioning, support the youth in the community, or assist the youth in returning to the community. Essential Job Functions: Adheres to all applicable state and federal regulations; ensures compliance with the organization's policies and procedures, code of conduct, and all applicable regulatory requirements. Engages parent, caregiver, or guardian in activities in the home and community to: Address one or more goals on the youth's treatment plan Assist parent, caregiver, or guardian with meeting needs of the youth and meet one or more of the following purposes: Educating, supporting, coaching, modeling, and/or guiding And may also include education; teaching the parent, caregiver, or guardian how to navigate child-serving systems and processes; fostering empowerment, including linkages to peer and parent support and self-help groups; teaching the parent, caregiver, guardian how to identify formal and community-based resources (e.g. after-school programs, food assistance, housing resources, etc.) Delivers services designed to support a parent, caregiver, or guardian in improving capacity to ameliorate or resolve a youth's behavioral or emotional needs and/or support a parent, caregiver, or guardian in accordance with the youth's existing treatment or care plan. Attends FIT meetings and assists the parent, caregiver, guardian in articulating the youth's strengths, needs, and goals. Maintains contact with the family 3-5 times per week. Offers and delivers services in the home, community, schools, day care, foster homes, and other community settings. Completes all required documentation in accordance with agency policy and performance specifications. Qualifications, Experience and Education: Minimum education and experience requirements: High school diploma or High School Equivalency Diploma (HISET) and a minimum of two years of experience with children/adolescents/transition-age youth OR Associate's degree in a human services field from an accredited school and one year of experience working with children/adolescents/transition-age youth OR Bachelor's degree in a human services field from an accredited school and one year of experience working with the target population. Prior experience as a caregiver of a youth with special needs, preferably a youth with mental health needs. Prior experience in navigating any of the child and family-serving systems and teaching family members who are involved with the child and family serving systems. Valid Driver's License and use of personally insured vehicle for agency business.

Weekdays, 1st Shift The Insurance Access Specialist plays a vital role in ensuring that clients of The Brien Center have appropriate, continuous, and active health insurance coverage. This position is responsible for identifying and assisting clients who are uninsured, underinsured, or facing insurance-related challenges. The Specialist will provide hands-on, individualized support throughout the insurance application, renewal, and problem-resolution processes, with the goal of eliminating barriers to care and supporting clients in navigating a complex insurance landscape. Essential Job Functions: * Proactively identify clients who are: * Uninsured * Enrolled in incorrect or insufficient plans * Approaching lapse or expiration of coverage * Provide direct, individualized support to clients in: * Applying for MassHealth or other appropriate insurance plans * Renewing or updating existing coverage * Addressing discrepancies in eligibility or enrollment * Understanding coverage options, including payment plans and gap insurance * Liaise with MassHealth, the Health Connector, Medicaid, and other insurance agencies to resolve client-specific issues * Serve as a resource for clinical teams by: * Educating staff on insurance navigation basics * Collaborating to address client barriers related to coverage * Track and document all client interactions, outcomes, and follow-up steps in compliance with agency standards and privacy requirements * Maintain up-to-date knowledge of public and private insurance programs, including eligibility criteria and application procedures * Conduct outreach and provide education regarding upcoming insurance changes, renewal deadlines, and related topics * Participate in cross-departmental initiatives aimed at improving client access to benefits and services Qualifications, Experience, and Education: * Associate's or Bachelor's degree in Human Services, Social Work, Public Health, or related field preferred * Minimum of 2 years of experience working with public benefits, health insurance programs, or in a case management setting * Working knowledge of MassHealth, the Massachusetts Health Connector, Medicaid, and other health insurance programs * Strong interpersonal and communication skills; ability to build rapport with clients who may be in crisis or face systemic barriers. * Bilingual or bicultural candidates strongly encouraged to apply * Proficiency in Microsoft Office and familiarity with electronic health records or case tracking systems * Demonstrated organizational and problem-solving skills; ability to manage multiple cases simultaneously Required Certification: * Successful completion of employer-sponsored MassHealth CAC (Certified Application Counselor) training is required within six months of employment. This training equips professionals with the skills to assist clients in enrolling in health coverage through the Massachusetts MassHealth program and the Health Connector Skills and Knowledge: * Excellent communication and collaboration abilities. * Strong organizational skills with the ability to communicate with clients. Working Environment and Physical Requirements: * Standard work week with occasional flexibility required for weekend hours for client or program needs * Regular use of computers and other technology is required, with reasonable accommodation available as needed to perform essential functions

Wage depends on licensure and part-time vs. full-time or Fee-for-Service Status. These positions provide a full continuum of therapeutic and clinical services. These services are provided for children and adolescents, adults and families in a variety of settings throughout Berkshire County. Services include risk assessment, crisis intervention, in-home therapy, family support and individual and group psychotherapy. Positions available full and part-time, as well as Fee For Service. Job Requirements: Master's Degree in Social Work, Counseling Psychology or other human-services concentration For Outpatient programs, eligibility for licensure in Social Work (LCSW) or Mental Health Counseling (LMHC) is required In-Home services require a driver's license and use of a vehicle IND1

Full and Part-Time positons available!! This position will work as part of a dynamic team, providing In-Home Behavioral Health Services. Also completing diagnostic mental health assessment and providing treatment for youth and caregivers on an outreach basis throughout Berkshire County. Positions available full and part-time and Fee-For-Service will be considered. Job requirements: Master's Degree in social work, psychology, counseling or other clinical concentration required. LCSW, LICSW, LMHC required within 6 months of eligibility date One year post Degree experience Diagnostic and treatment knowledge and skills Extensive knowledge of the dynamics of mental health/substance abuse treatment, intervention and education Experience in providing individual and group health/substance abuse and family counseling Knowledge of community resources Training in family therapy Ability to work on interdisciplinary team Valid Driver's License with a reliable, properly insured vehicle required for business use IND2

Schedule varies - flexibility possible! General Description This position is responsible for helping to make AMCI services welcoming, supportive and responsive to individuals who utilize them and their support system. Peer Specialists convey hope and provide psycho-education, including information about recovery, rehabilitation, and crisis self-management. Essential Job Functions Direct Care Provide safe, intensely supervised, and supportive therapeutic environment. Assist in arranging services to which the individual is referred following an AMCI intervention. Work with the individual and their support system during the transition to those follow up services. Support the explanation of the process to access services, availability of self-help resources, and provide follow up for those who may or may not be ready to accept help at the time of initial contact. Administrative Duties Complete all paperwork in a timely manner. Participate in all relevant staff meetings, supervision and required trainings, i.e., OSHA, CPR, First Aid, etc. Keep supervisor(s) well informed and update all treatment team members on a regular basis. Complete all tasks assigned which impact on the organized functioning of the program. Other Responsibilities Provide an atmosphere conductive to enhancing mental health and recovery in keeping with human rights of individuals Must provide services in a caring, compassionate manner that supports empowerment of the individual. Provide services in an energetic, enthusiastic manner Pay careful attention to working as a team member with other AMCI staff. Represent the agency in a professional manner at all times in keeping with the quality of care expected by the Brien Center Flexibly respond to program scheduling needs and assist other programs when assigned. Report any incident regarding the use of physical restraint, accidents, injuries and unusual events to program supervisor Follow all program/agency policies and procedures Qualifications High School or General Equivalency Diploma required Certification as Peer Specialist required within 6 months of being hired. Skills Knowledge of community resources Proficient knowledge of computers Must have excellent telephone and interpersonal skills Working Conditions Ability to work in a variety of settings including but not limited to: community based location; consumer home, schools, community agencies Facilitate groups in other community locations Physical Conditions Manual & visual dexterity; correctable Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

requires weekday evening availability and groups will be held either in person or virtually General Description This position is responsible for facilitating groups for the Driver Alcohol Education program. This position may require work at sites throughout Berkshire County. Essential Job Functions Direct Care * Work collaboratively with the program coordinator, updating on clients participation in program * Facilitate psycho-educational groups using a core curriculum * Update records including admission and discharge forms and group notes, eight week evaluations and complete exit interviews * Make treatment recommendations and referrals as appropriate. * Inform clients when they are behind on payments Administrative * Participate in all relevant staff and treatment meetings, scheduled supervision and interagency committees * Update supervisor on collateral services as needed * Maintain safety and quality of site and report any incidents or accidents to supervisor * Make independent decisions on and off site based on program requirements * Ensure compliance with DPH and all agency policies * Oversee accuracy of records and maintain record keeping standards Other Responsibilities * Communicate a knowledge of the process of addiction with hopefulness and respect * Flexibly respond to program scheduling needs and represent the agency in a professional manner in all community contacts and interagency committees Qualifications * A master's degree in one of the following disciplines or a closely related field: clinical psychology, education-counseling, medicine, psychology, psychiatric nursing, rehabilitative counseling, social work, and who has a minimum of one year of supervised substance abuse counseling experience or A Bachelor's degree in any of the listed disciplines and a minimum of two years of supervised substance abuse counseling experience or A recognized certification or licensure, such as a CADAC or LADC including 4,000 hours of clinically supervised counseling of individuals with substance use disorders including at least 220 documented hours of supervision. * Computer knowledge and skills * Ability to work in a fast-paced work environment * Ability to multi-task and work with a wide variety of people * Knowledge of community services * Ability to write clear and concise reports * Ability to make independent decisions based on defined treatment goals * Valid driver's license and use of vehicle Working Conditions * Works in office; temperature regulated * Travel to all outpatient sites may be required Physical Conditions * Manual & visual dexterity; correctable * Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions