Center for Families & Children Inc. jobs - 79 jobs

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients. Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view). Responsibilities The Coordinator - Operations and Events oversees and manages the operation of the fitness center, auxiliary athletic/recreation facilities and hosted events. This role oversees 20-25 part-time staff, enforces member policies, and ensures smooth facility operations through custodial oversight, equipment audits, preventative maintenance, and customer service. In addition, the Coordinator plans and delivers student, department, and community events, including youth programs such as summer and school break camps. This position will work on-site at our Moraine Valley Community College location in Palos Hills, IL. Opened in 2014, FitRec is a 113,000 sq. ft. building, offering users the latest equipment, fitness spaces, and technology. The facility is also the home of Moraine Valley Athletics and several academic programs and courses. The department serves a diverse community of students, faculty/staff, and over 4,000 community members Essential Functions: Managing internal and external reservations, including birthday parties. Coordinate logistics such as event setup and tear-down, cleaning, and communications Direct daily operations and scheduling for auxiliary spaces including indoor and outdoor athletic facilities Coordinate and perform regular equipment inventory checks, preventative maintenance, and facility inspections Support the department's risk management program by developing and implementing emergency and medical action plans. Conduct safety and emergency procedure training, perform response skills audits, and assist with intake and initial outreach for injury reports. Plan and execute department special events for the campus community Assist with the development of and enforce policies and procedures Plan, organize, and execute recreation-based events such as tournaments, intramurals, special programs, student engagement initiatives, and departmental outreach activities. Assist with planning, organizing, and delivering youth programs including summer camps, schools out camps, and community recreation events. Support participant check-in/out processes and risk management compliance. Evaluate effectiveness of area; prepares and delivers required and requested reports and data to the client and CENTERS central office Assist with budget development and the monitoring of income and expense budgets Participate in CENTERS meetings and trainings, setting CENTERS standards for operations, and innovation Staff Supervision Responsible for approving timecards and preparing necessary documents/reports in preparation for payroll Responsible for hiring supervision, training and mentoring part-time facility monitors Provide on-shift direction and supervision for part-time auxiliary facility staff and KidRec staff Site Specific Responsibilities Assist with oversight of the third-party custodial services provider Some non-traditional hours required, including some early mornings or evenings and occasional weekend hours Serve on department, university, and CENTERS committees Qualifications Education and Experience Bachelor's degree in Sports Management, Facility Management, Higher Education or closely related field preferred or 4 or more years of work experience required Demonstrated experience in special event operations, event planning, facility operations, or customer service related field Demonstrated experience with staff supervision and customer service Experience working in a collegiate and/or communication recreation environment preferred Previous experience using facility/member management software preferred Current American Red Cross CPR/AED/FA certification (or willing to obtain) Skills and Abilities Entrepreneurial spirit and enthusiasm Ability to respond to problems and to assist clients with a calm, courteous, and helpful manner and attitude Ability to consider and mitigate risk during event planning process Excellent time management skills with a proven ability to meet deadlines Ability to prioritize tasks and to delegate them when appropriate Demonstrated experience and abilities to work as part of a professional team that collaborates effectively with colleagues Analytical skills to identify problems, assess alternatives, and render consistent, logical decision Work Environment and Physical Demands Work Environment Physical presence on site at client location; expectation to follow client's work-from-home policy Office environment/event environment Moderate to loud noise Work within a non-smoking environment Early Morning/Evening/Weekend work responsibility as required. May be required to be on-call during large events. Physical Demands Sitting at desk or table for at least 70% of the work day Working in an events environment must be able to traverse throughout buildings and campus. Regularly ascending/descending building levels and occasionally ladders or stools. Must be able to lift, move and set up items weighing as much as 50 lbs. Must be able to discuss, converse with, and exchange accurate information with event patrons, staff, stakeholders, etc. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Thank you for considering Developmental Pathways! ABA Scheduler (Part-Time to Full-Time) Pay: $22-$25/hour Developmental Pathways, Inc. is seeking an ABA Scheduler to join our team. This role starts part-time with the opportunity to transition to a full-time (40 hrs/week) position. The Scheduler matches Behavior Technicians with clients to ensure consistent, high-quality ABA services. Schedule: Part-time to start; full-time upon transition Sundays: Work from home Four weekdays: In-office (Van Nuys) One weekday off Responsibilities: Schedule ABA therapy sessions Match staff availability with client needs Maintain accurate schedules and authorizations Track cancellations and schedule make-ups Collaborate with clinical and admin teams Requirements: Fluent in Spanish (required) ABA experience (required) High school diploma or equivalent Able to work Sundays (remote) Proficient in Microsoft Office (Excel preferred) 1-3 years scheduling or medical office experience preferred Developmental Pathways, Inc. is an Equal Opportunity Employer. #scheduling#ABA#autism#medical

JOB CLASSIFICATION: Non-Exempt STATUS: Full - Time PROGRAM: Kinship Navigator PRIMARY RESPONSIBILTIES: The Peer Support Specialist provides peer to peer support to assist with normalizing the experience of the children and caregiver. The Peer Support Specialist works with the navigator to help caregivers negotiate the system and address key obstacles the family is facing. The Peer Support Specialist services will be delivered by a grandparent or other relative with lived caregiving experience. ESSENTIAL DUTIES: ▪ Provide follow up phone calls and other communication to ensure the caregiver's needs have been addressed to the best of your ability. ▪ Assist the Kinship Navigator with identifying the Caregiver's specific need. ▪ Provides support and guidance to the kinship family, including helping to navigate the child welfare system, gain access to public and private community resources, permanency planning, and interpreting policies and procedures for programs serving families and children. ▪ Provides support and guidance to the kinship family, including seeking out resources and community events, medical resources, educational resources, legal resources, and access to upcoming changes which directly impacts the family. ▪ Ability to search for resources and promote the program on an ongoing basis. ▪ Assists caregivers in building social and engagements skills to enhance their ability to gain employment and participate in parents and social groups. ▪ Assist with the intake process for caregivers and complete all required forms in preparation for program admissions. ▪ Provides support through advocacy to protect the rights of caregivers based on daily living services such as social security office, clients' service organizations, housing providers, etc. ▪ Obtains program required documents such as proof of custody, ▪ Helps kinship caregivers to determine eligibility, obtain and complete forms for consumers, attend necessary appointments for services or resources. ▪ Maintains regular and consistent with kinship families in the office, client's home, in the community, or remotely as contact needed. ▪ Helps kinship caregivers to determine eligibility, obtain and complete forms, attend necessary appointments for services or resources. ▪ Refers to community outreach programs. ▪ Assists in linking family to recreational activities/resources for relative children placed in kinship caregiver's home. ▪ Safeguards the family's dignity and protects the rights and individuality of each kin family under his/her supervision. ▪ Maintains appropriate boundaries and remain in compliance with HIPAA privacy laws. ▪ Collaborates as a team member. ▪ Maintains good communication with the team. ▪ Participates in assigned meetings. ▪ Completes and maintains all service documentation and statistics as required. ▪ Other duties as assigned. KNOWLEDGE/EXPERIENCE: This position requires a high school diploma/GED and must have received a Peer Support Specialist Certification OR be willing to obtain certification within 120 days of hire. SKILLS/ABILITIES: ▪ Ability to provide education and advocacy on behalf of kinship families; and strong empathy and understanding of the unique role, needs and challenges of kinship caregivers. ▪ Ability to promote placement stability and positive permanency outcomes. ▪ Ability to respond quickly to time sensitive requests. ▪ Ability to engage with various family dynamics build partnerships. ▪ Ability to travel within assigned region, when applicable. ▪ Ability attend a combination of assigned trainings, meetings and supervision through the use of technology including zoom and other meeting software while on a remote work schedule. ▪ Demonstrates excellent problem solving and conflict resolution skills. ▪ Demonstrates strong commitment to children being placed with kinship families as well as holds a value that family connections are paramount and demonstrates competence in working with families involved in the child welfare system. ▪ Demonstrates ability to evaluate situations and make decisions regarding case services or family needs. ▪ Knowledge of community resources available for support of kinship families. ▪ Demonstrate awareness of, sensitivity to, and competence in dealing with a cultural and socioeconomic diverse client population.

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients. Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view). Qualifications Minimum Requirements: Bachelor's degree required; Advanced degree preferred. Must have at least two (2) years of professional experience, preferably in a university environment. Fiscal accountability, capability of understanding budgets. Demonstrated leadership and supervisory abilities. Ability to write concise, logical reports. Knowledge of standard practices in recreational sports. Demonstrated experience and ability to work as part of, and lead a collaborative, professional team. Entrepreneurial spirit and enthusiasm. [The competencies listed below represent the knowledge, skills, and abilities required to perform each essential function.] Technical Competencies PC proficient and able to use Microsoft Office Suite; Word, Excel, PowerPoint and Outlook Some knowledge of HR theories and best practices in recruitment and staff development Proficiency with Microsoft Office and CSI Software Professional Competencies Adaptability, analytical & critical thinking, initiative & motivation, planning & project management, decision making & judgment, business acumen, customer service, teamwork, diversity awareness, interpersonal relationships, communication, integrity, leadership, long-term focus, organizational learning & change management Human Relations: Internal contacts include staff at all levels. External contacts include external customers, community members, local businesses, community partners and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions. Work Environment and Physical Demands Work Environment and Physical Demands: [The demands marked below are representative of those that will be required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please indicate below where reasonable accommodation may be needed.] Work Environment Office environment/ recreation environment Non-smoking environment Moderate to loud noise Local, regional and national travel as required Evening or weekend work as required Physical Demands Sitting at desk or table for at least 70% of the work day Walking or working 30% of the work day Repetitive wrist, hand, or finger movement (while operating computer equipment) Occasional bending, stooping Eye-hand coordination (keyboard typing) Hearing and talking Extended periods of reading fine print Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Vice President of Education At The Centers, we believe in healing, teaching, and inspiring. Through our comprehensive approach, we help individuals and families reach their full potential by providing health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive. Our Early Learning Impact Our Early Learning Centers and programs provide high-quality care for children during the critical first 2,000 days of life. We operate seven high-quality early learning centers serving children birth through five years old in Cleveland and the inner-ring suburbs. Because of our commitment to excellence, all sites have achieved a 5-Star rating on the Step-Up-To-Quality Rating and have been recognized and selected to participate in Universal Prekindergarten (UPK) and PRE4CLE. The Opportunity The Vice President of Education is responsible for overseeing the daily operational activities of The Centers' early learning division, including all program services and long-term strategic planning related to the management of both the directly operated program and its early learning affiliates. This position plays a crucial role in supporting The Centers as a Head Start and Early Head Start grantee, with the potential to serve as the Grantee Head Start Director. In this role, the Vice President will be accountable for delivering high-quality services to over 1,000 children and families across Cuyahoga County. The Vice President will ensure that the Early Learning program achieves its goals and maintains high-quality services that meet or exceed all Head Start and related funding performance standards and regulations. Additionally, this role will drive continuous improvement in operations and foster collaborative problem-solving and innovation within the program. What You'll Do Strategic Leadership & Program Management Serve as a member of The Centers' Senior Staff team, participating in both organizational and program strategic planning and execution Develop and execute program plans that meet or exceed all Head Start and Early Head Start performance standards and related regulations alongside the Chief Program Officer Align the goals and outcomes of the grantee and Head Start/Early Head Start programs to The Centers' overall strategy Serve as the Head Start Director when needed Operational Excellence & Compliance Participate in internal program performance dashboard reviews and conduct regular review sessions for staff to monitor performance Review, oversee analysis, interpret, and communicate overall program information to ensure all program operations utilize data to drive quality decisions Identify opportunities for improvement, problem-solving, and strategic planning Ensure all slots under grantee supervision receive appropriate oversight, monitoring, and technical assistance Assist with readiness for Head Start and Early Head Start federal review processes Ensure all materials and services purchased with federal dollars meet federal requirements Team Leadership & Development Oversee key members of the Early Learning Leadership Team: Director of Operations, Director of Education, Director of Grantee Services, Director of Family & Community Engagement, and Early Learning Administrative Assistant Hire, evaluate, and terminate staff according to organization policies and procedures, including the collective bargaining agreement Ensure appropriate professional development and training plans are in place for staff Practice situational leadership to develop team members into self-reliant achievers Stakeholder Engagement & Governance Support the governance process, including interaction with the Board of Directors, Board Program Committee, Policy Council, and other stakeholder groups Oversee the development of recruitment and enrollment strategies that ensure all grantee slots remain fully enrolled (in coordination with Advancement function) Support The Centers' leadership in pursuing the organization's advocacy agenda and establishing it as a thought leader on Head Start/Early Head Start and early learning Quality Improvement & Problem Resolution Assist with the development and implementation of strategic interventions with delegates, partners, or the direct operated program to resolve potential deficiencies, known deficiencies, or any type of non-compliance Identify opportunities to improve overall program operations, including policies and procedures for both program and administrative functions (HR, Finance, Audit, etc.) Keep current in the early learning/childhood fields Other Responsibilities Other duties as assigned Flexibility in working hours is essential Travel between sites in the greater Cleveland area as needed What You'll Bring Required Qualifications Education & Experience: Bachelor's degree in early childhood education, child development, social services, or related discipline Minimum of 4 years' experience in a similar management role (Operations Director or other Director-level role) Additional Requirements: Demonstrated leadership experience in multi-site, multi-layered operations, preferably in an educational environment Demonstrated experience incorporating data in management and decision-making Current valid driver's license and insured vehicle for travel between sites in the greater Cleveland area No record of child abuse or moral turpitude as determined by background check based on fingerprints Flexibility in working hours essential Upon Hire: Certification in CPR/First Aid, Communicable Disease, Child Abuse and Neglect Prevention Preferred Qualifications Bachelor's degree in early childhood education, child development, social services, or related discipline with at least 2 years' experience in a Head Start management role (Manager or Director role) Understanding of the regulatory bodies that govern early learning environments The Skills That Will Make You Successful Situational Leadership: Ability to adjust leadership style to meet the readiness level of each team member. Enables and empowers team members to develop their competency and commitment; creates an environment of trust and mutual respect; sets an example for other leaders in the organization. Accountability: Holds self and others accountable for measurable, high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work effectively. Accepts responsibility and holds direct reports responsible for their outcomes. Team Building: Provides direction and guidance to individuals and groups while encouraging cooperation between team members. Discusses strategic goals, mission, and vision with team members; enhances the team's problem-solving skills; develops individuals and teams to become self-reliant achievers. Communication: Communicates in clear language and adjusts use of language to the audience's level. Clarifies vague discussions by pointing out main issues; simplifies complicated language; uses imagery effectively; estimates accurately what language and style are appropriate in various situations. Financial Acumen: Demonstrates broad understanding of financial management principles to direct organizational actions. Uses cost-benefit thinking to set priorities; prepares, justifies, and administers budgets; monitors overall performance and adjusts allocation of finances based on progress against goals; fosters fiscal responsibility. Independent Judgment/Problem Solving: Uses data to drive decision-making and translates operational goals into key performance indicators. Makes decisions confidently; supports judgment with data and facts; encourages others to distinguish between relevant and irrelevant aspects; defines criteria on which conclusions are based. Solves difficult problems with effective solutions; probes all sources for answers; sees hidden problems; looks beyond the obvious. Working Conditions This position works primarily in an office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear, frequently required to sit for extended periods of time, and use hands and fingers to reach with hands and arms. The position requires travel to multiple Centers locations throughout the day, as well as occasional off-site meetings or events. Travel and work outside of normal hours may be required for meetings, presentations, training, and other events. Flexibility to adjust to varied work environments and schedules is essential. Our Commitment to You When you join The Centers, you're joining an organization that's transforming behavioral healthcare and early learning in Greater Cleveland. We're building a comprehensive system of care that provides seamless support across every stage of a person's journey. You'll be supported to do your best work through great managers, wellbeing resources, and a culture that celebrates bravery, growth, and the unwavering belief that We Can & We Will make a difference. Wellbeing and Benefits Providing quality benefits to our staff is important to us. Just as important is our staff's well-being. That's why we offer a number of choices to meet the different needs of our team: Health & Wellness: Choice of medical and dental plans Vision coverage Health Savings Account (HSA) Flexible Spending Account for Health and Dependent Care Mental Health Support Employee Assistance Program Calm Subscription Short and Long-term Disability Financial Security: Life Insurance Retirement Savings (401k) with company contribution Professional Development: Support for continuing education and credential renewal Ready to Make an Impact? If you're looking for more than just a job-if you want to be part of a team that's healing, teaching, and inspiring our community-we want to hear from you. Join us in building healthier, more prosperous communities. Join us at The Centers.

The Teacher Assistant - Early Learning designs, develops, and implements developmentally appropriate programs and lesson plans for children in their care. Will utilize High Scope approaches to develop content and employ multiple teaching strategies to accommodate learning differences such as, those with Individual Education Plans (IEP) or Individual Family Service Plans (IFSP). Job Qualifications CDA or Associate's degree in Early Childhood Education or related field. CPR/First Aid, Communicable Disease, Child Abuse and Neglect Prevention within 90 days of hire (training provided by The Centers). Some entry-level experience in a classroom setting required; early childhood focus preferred. Occasional evening hours may be required. No record of child abuse or moral turpitude as determined by background check based on fingerprints. Essential Job & Responsibilities Assumes responsibility for the assigned children in the Teacher's classroom; meets the social, emotional, physical and cognitive developmental needs of children in routine areas of their care and throughout their planned daily schedule of activities. Completes individual assessments and screenings for children in their care; formulates plans to support children with special needs. Helps individual children recognize and use acceptable behavior; demonstrates empathy for misbehavior and responds professionally; sets reasonable limits for children; uses incidents of misbehavior to teach children positive behavior, social awareness, social interaction skills, verbal skills, etc. Will always supervise children while in care custody and control. Help maintain exciting well-equipped learning environments to foster exploration. Participate in a cooperative team of teachers Cultivate optimal growth and development through High Scope Curriculum activities in both the indoor and outdoor environment. Promote personalized planning with high levels of teacher-child interactions under the direction of a supervisor. As a teaching team, help design, develop, and implement developmentally appropriate activity plans for children based on assessment and screening data. Be a team member in engaging parents through caring, meaningful, and professional relationships to enhance child(ren)'s development. Other Job Duties & Responsibilities Maintains cleanliness and sanitation of the assigned classroom area, other areas in the center, toys and equipment regularly throughout the day Responsible for laundry within the assigned classroom - washing, drying, and folding, as needed. Maintains playground area by cleaning and sanitizing high touch areas after each classroom outside play. Assist Center with child enrollment by communicating with community members and passing out flyers. Other duties as assigned. About The Centers The Centers through healing, teaching, and inspiring helps individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive. Our Early Learning Centers and programs provides high-quality care for children during the critical first 2,000 days of life by operating seven high-quality early learning centers, serving children birth through five years old, in Cleveland and the inner-ring suburbs. Because of our high standards, all sites achieved a 5-Star rating on the Step-Up-To-Quality Rating and been recognized and selected to be part of Universal Prekindergarten (UPK) and PRE4CLE. Wellbeing and Benefits Providing quality benefits to our staff is important to us. Just as important is our staff's well-being. That's why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff. Choice of medical and dental plans Health Savings Account Flexible Spending Account for Health and Dependent Care Vision Support for continuing education and credential renewal Life Insurance Retirement Savings (401k) with a company contribution Mental Health Support Employee Assistance Program Calm Subscription Short and Long term Disability

Under the direction of the Director of Operations and reporting to the Team Supervisor, The Behavioral Health Specialist participates in the clinical team by providing care and care coordination to individuals with mental health needs. Provides integrated care by ensuring that whole person health needs are met, including primary and behavioral healthcare, as well as substance abuse services. Works collaboratively with other team members. Uses care coordination skills with individuals, their families, and both internal and external providers to ensure seamless care. Links client to health promotion and wellness activities and helps to make linkages to community services. Maintains a therapeutic relationship with clients on his/her team in meeting the biopsychosocial needs of the client. JOB DUTIES & RESPONSIBILITIES Provides community psychiatric support and care coordination which includes health promotion, comprehensive transitional care, individual and family support, and referral, linkage and advocacy relative to community resources. Conducts level of care assessment. Provides services to clients as related to social determinants of health including, but not limited to: Housing/Neighborhood/Environmental needs Social Supports/Community and Peer needs Economic needs Education and Vocational needs Regularly monitors client status and service utilization to ensure that appropriate level of care is maintained. Works with clients to develop individualized treatment plans and performs treatment plan reviews and updates. Communicates vital treatment information from external providers to The Centers treatment team in order to coordinate client care. Works on a multidisciplinary service team, in collaboration with Nurses, Physicians, and Pharmacists to achieve positive client health outcomes. Actively assists clients in obtaining and maintaining comprehensive healthcare. Attends medical appointments with clients as needed. Transports and/or accompanies clients to appointments as needed. Provides ongoing communication to client, healthcare teams, and client's support network to ensure follow-up and coordinated treatment. Performs basic administrative tasks related to the job, which includes but not limited to: completion of clinical records, forms and reports completion and posting of progress notes within 24 hours of service (Policy P207.00) completion of daily tracking log completion of required weekly billable hours Performs other duties as assigned. JOB QUALIFICATIONS Must have: A Bachelor's degree in Social Work, Psychology or a mental health related field. If in a related field, must have two years care coordination or case management experience. A valid driver's license in the State of Ohio with access to an insured vehicle for client transportation. The ability and desire to work closely with other team members. The ability to form effective therapeutic relationships to engage clients in the mutual assessment of problems and goal-setting, and to help coordinate care plans from initial contact through end of service. Excellent oral and written communication skills The ability to make sound decisions under stressful conditions Demonstrated clinical skills, and an ability to organize and prioritize tasks. An awareness of and sensitivity to the cultural diversity of the populations served. Bilingual in Spanish Preferred: Prior experience working with SPMI adults. Using creativity and a drive for results, act as a liaison for the client to receive community resources. A working knowledge of the stages of growth and development and family dynamics. The ability to understand and accept a team approach to service delivery, and agency and program philosophy and goals. PHYSICAL DEMANDS/WORK ENVIRONMENT This job operates in a professional office environment and the community. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. It requires the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. About The Centers The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive. Wellbeing and Benefits Providing quality benefits to our staff is important to us. Just as important is our staff's well-being. That's why we offer a number of choices to meet the different needs of our staff. Choice of medical and dental plans Health Savings Account Flexible Spending Account for Health and Dependent Care Vision Support for Continuing education and credential renewal Life Insurance Retirement Savings (401K) with a company contribution 457 (b) Savings Mental Health Support Employee Assistance Program Calm Subscription Short and Longterm Disability

Provides support in addressing the health needs of children, and network with community providers to ensure the completion of medical and dental screenings. Participate in team meetings for children with health issues. Refer families to providers for treatment, provide technical assistance to center staff, and assist in health and safety education for staff and parents. Job Qualifications Minimum of a high school diploma or equivalent or associate degree and or certificate in Community Health, Health education Specialist or related health field required. Bachelor's degree preferred. One year of health-related experience preferred. Operating standard office equipment and adhering to safety practices. Good attendance record and reliable. Current driver's license and an insured vehicle. No record of child abuse or moral turpitude as determined by background check based on fingerprints. Job Duties & Responsibilities Coordinate medical and dental screening systems including scheduling dates with providers, working with agency staff in compiling screening lists, collection of results and forwarding data to parent's/service area staff for tracking. Assists and participates in the implementation of mandated screenings (e.g. hearing, vision, etc.) Communicates effectively and work collaboratively with Health Manager, staff, and parents regarding health care needs and concerns for the purpose of referring children in need of further medical/dental treatment. Performs record keeping and work duties under strict confidentiality (e.g. scheduling, copying, faxing, etc.). Provide technical assistance to parents/staff during team meetings for children with special needs that are health or nutrition related. Be available to agency staff regarding health, dental, and immunization issues. Assist the Health Manager in assessing and arranging training in areas of concern as well as training required by agency and licensing. Monitor children from identification of need and help their family to develop strategies to improve their health and wellbeing in conclusion of treatment and transition from program. Network with area providers to facilitate exchange of information on screening procedures, referrals for service, and availability for training/technical assistance. Assist the Health Manager with the development and execution of public health initiatives and special projects. Schedule and attend Home Visits with families as needed. Assist the Health Manager with the development and execution of parent and staff trainings. Attend training, workshops, and meetings related to program performances. Establish/maintain a system of collection and distribution of screening information with Family Service Workers, Managers, component staff and when needed, contracted providers. Ensure completion of child's medical and dental screenings, including vision and hearing screenings, within 45 days of enrollment and ongoing as needed to maintain in compliance with Program Performance Standards. Attend and participate in any team meetings, staff meetings and/or workshops deemed necessary by job requirements and/or component Coordinators. Works with Health Manager to prepare and plan health education strategies, interventions, programs and provide trainings to agency staff /parents on health related issues. Meet with Family Advocates to identify and plan for parents with children with current health issues. Respond to requests from expectant mothers and coordinate delivery of cribs in partnership with Cribs for Kids program. Other Job Duties & Responsibilities Other duties as assigned. Supervisory This position does not supervise any position. About The Centers The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive. Wellbeing and Benefits Providing quality benefits to our staff is important to us. Just as important is our staff's well-being. That's why we offer a number of choices to meet the different needs of our staff. Choice of medical and dental plans Health Savings Account Flexible Spending Account for Health and Dependent Care Vision Support for continuing education and credential renewal Life Insurance Retirement Savings (401k) with a company contribution Mental Health Support Employee Assistance Program Calm Subscription Short and Longterm Disability

Provides support and guidance to patients referred to outside entities for follow up medical care to ensure all necessary care is received. Works in the external work queue identifying referrals needing attention, outreaching patients, scheduling appointments, assisting with overcoming barriers to obtaining care and retrieving the results for the external appointment. Provides support to both the patients and the primary care team. Essential Job Duties & Responsibilities Manage referrals in the external work queue. Attends to Patient Navigation referrals in the internal work queue providing a higher level of support to the patient. Works collaboratively with the primary care providers to ensure the referrals are successfully addressed Engages all members of the medical team internal and external to successfully engage in care coordination. Retrieve results from Care Everywhere and Clinisync and know how to manage these results. Assist patients with identifying and overcoming barriers to attending to medical needs. Work collaboratively with the medical records teams to ensure all necessary documentation is in the medical chart. Educates patients on the importance of consistent medical care and having an identified provider rather than utilizing the emergency department. Assists with tracking necessary information related to special conditions (breast screenings, hypertension, pregnancy, etc.).Attends all scheduled agency and department meetings Engages in supervision as scheduled. Contributes to the department processes and identify ways to be more efficient with referral tracking. Manage multiple projects and reporting expectations at one time Other duties as assigned Core Competencies Critical Thinking: Takes all critical information into account, considering interrelationships among issues and implications for other stakeholders. Applies knowledge, expertise, sound judgment and other references and resources as necessary to generate and evaluate solutions and recommendations. Understands and appropriately applies principles, procedures, requirements, regulations, and policies. Teaching: Ability to adjust language in order to effectively communicate information and treatment plans to patients. Identify appropriate learning model for each recipient to ensure appropriate delivery. Ability to assess level of understanding and adjust accordingly to ensure patient comprehension. Attention to Detail: processes information efficiently and consistently; maintains focus with working with detailed information; recognizes gaps in information and seeks clarification; monitors and reports discrepancies and concerns Interpersonal Skills: demonstrated emotional intelligence with an ability to balance an empathy forward response with families and throughout the organization. Enjoys working closely with other people to understand their concerns and seeks out the ways our workplace might address them. Able to use storytelling to advance a concept or idea. Job Qualifications High School Diploma Bachelor's degree preferred Physical Demands/Work Environment This job operates in a professional office environment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. It requires the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Travel and work outside of normal hours may be required for meetings, presentations, trainings and other events. This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility. Supervisory This position does not supervise any position.

Director of Overdose & Infectious Disease At The Centers, we believe in healing, teaching, and inspiring. We're more than a healthcare provider-we're a comprehensive social service and healthcare organization that served over 20,000 individuals across Greater Cleveland in 2025. Operating across 5 Health Center locations, we're on a mission to provide individuals and families the opportunity to reach their full potential through integrated care that treats the whole person. Our vision is simple yet powerful: Communities are healthier and prosperous. We integrate behavioral health, primary care, early learning support, and workforce development because we know that true healing happens when we address physical, mental, and behavioral health concerns together. The Opportunity The Director of Overdose & Infectious Disease is responsible for overseeing all aspects of the organization's harm reduction program. This role encompasses administrative oversight of the opioid harm reduction initiative, coordination across various departments to meet project objectives, and facilitation of service integration among agency programs and community providers. The Director will contribute to policy development and ensure compliance with relevant regulations and standards while assuming both clinical and supervisory responsibilities for the program. What You'll Do Program Leadership & Coordination Coordinate with relevant constituencies at The Centers, including Syringe Exchange Program leaders, Substance Use Disorder teams, Medication Assisted Treatment teams, HIV services, and Primary Care to enhance the impact of harm reduction services Review, develop, and implement harm reduction best practices, including Linkage to Care Services Assess and analyze community data to inform and drive program strategies Build and maintain an integrated continuum of care across all service offerings Clinical Oversight & Quality Improvement Employ quality and process improvement methodologies to enhance client services and operational workflows Provide clinical supervision to Peer Support Specialists and Substance Use Service teams Review and approve care plans and service plans to ensure compliance with licensure requirements and support effective billing practices Monitor client satisfaction through ongoing feedback and performance assessments Compliance & Regulatory Management Ensure all documentation adheres to Medicaid, HRSA, and organizational standards for billing and clinical integrity Develop and enforce compliance plans and procedures across all service locations Partner with key stakeholders to guarantee compliance with regulatory, licensing, and funding agencies, including SAMHSA, OhioMAS, the Ohio Department of Medicaid (ODM), accreditation authorities, and the ADAMHA Board Collaborate with senior leadership and Quality and Compliance teams to design performance measures, prepare for audits, and implement corrective actions as necessary Team Development & Leadership Lead recruitment, recognition, and retention strategies to foster a motivated and diverse workforce Cultivate a communication system that ensures staff receive timely information to achieve operational objectives Maintain an open-door policy, providing regular feedback and professional development opportunities Provide oversight to Overdose & Infectious Disease Prevention team Strategic Planning & Community Engagement Lead the development of a sustainability plan to continue opioid harm reduction services post-SAMHSA grant funding Actively represent the organization in community meetings, trainings, and collaborations to promote a positive organizational image Travel within the community is expected to comprise approximately 30-40% of this role Additional Responsibilities Maintain and manage the system database, including generating standard and ad hoc reports Stay current with developments in the field by engaging in professional literature, conferences, and seminars Assume additional responsibilities and special projects as required What You Bring Required Qualifications Master's degree in Social Work, Counseling, or a related behavioral health field A minimum of three years of relevant experience in a non-profit, health-related organization, including a senior management role Active Ohio independent license (LISW-S, LPCC-S, IMFT) At least three years of successful experience managing both mental health and chemical health services Commitment to fostering belonging and creating an inclusive work and learning environment Preferred Qualifications Experience in community leadership for chemical and mental health services Dual licensure in mental health and addictions is strongly desired Core Competencies Clinical Acumen: Strong knowledge of mental illness and substance use disorders; effective program management and clinical intervention skills Situational Leader: Ability to adjust leadership style to meet the readiness level of each team member; enables and empowers team members to develop their competency and commitment in completing goals and tasks; creates an environment of trust and mutual respect and sets an example for other leaders in the organization Communication Skills: Excellent verbal and written communication ability, effectively conveying complex clinical information to diverse audiences Financial Acumen: Competence in budget development and management; ability to interpret financial reports Analytical Skills: Strong problem-solving skills; adept at using data to inform decision-making Strategic Thinking: Ability to set priorities, anticipate challenges, and align plans with organizational goals Independent Judgment: Confident in making decisions based on operational goals and key performance indicators Physical Demands & Work Environment The role encompasses a hybrid work environment that includes a combination of office-based and community-focused activities. In the office, employees will work in a professional setting that will require to sit for extended periods, stand, walk, use hands and fingers, and reach with hands and arms. This role also spends 30-40% of their time outside the office, engaging with the community and traveling for business-related activities. This may involve attending meetings, industry conferences, workshops, or community events. The role requires a presence in diverse environments, including small community settings. Travel and work outside of normal hours may be required for meetings, presentations, training, and other events. Comprehensive Benefits Package Health & Wellness Choice of medical and dental plans Vision coverage Health Savings Account (HSA) Flexible Spending Account for Health and Dependent Care Calm Subscription Short and Long-term Disability Financial Security Life Insurance 401(k) Retirement Plan with 5% employer contribution (begins first of month following nine months of service) Time Off 9 paid holidays including New Year's Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas Day 1 floating holiday of your choice annually Professional Development & Additional Benefits Executive coaching to support your leadership growth Employee Assistance Program Ready to Make an Impact? If you're looking for more than just a job-if you want to be part of a team that's healing, teaching, and inspiring our community-we want to hear from you. Join us in building healthier, more prosperous communities. Join us at The Centers.

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients. Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view). Responsibilities Safely instruct client through an effective personal training session at the Recreation Center Provide quality customer service to all clients and potential clients, regardless of fitness level, appearance, or otherwise Ensure client safety throughout the strength and cardiovascular areas Communicate effectively with the supervisor through phone, email, or in person Enforce all program policies and procedures as it pertains to the personal training program Enforce all building policies and procedures and assist as needed during emergencies Attend all Personal Training and all-department staff meetings Other duties as assigned Qualifications Minimum Requirements: Possess current CPR/AED and First Aid certifications Possess current certification in one of the following, examples include, but not limited to: ACE, NASM, ACSM, NSCA; additional NCCA-accredited certifications are often acceptable and will be reviewed for consideration Leadership and supervisory abilities Entrepreneurial spirit and enthusiasm Excellent organizational, and written and interpersonal communication skills Ability to work independently Knowledge of standard practices in recreational sports Ability to thrive in an environment that values high expectations, accountability, and balanced lifestyles Competencies: Technical Competencies Proficiency with Fitness Assessment Equipment, including but not limited to: Blood Pressure, Height, Weight, Body Fat measurement with calipers, Waist to Hip Ratio, Cardiovascular Testing, Muscular Strength and Endurance Testing, and Flexibility Testing. Proficient with Exercise Prescription and developing progressive workouts for clients. Human Relations Internal contacts include staff at all levels. External contacts include external customers and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions. Work Environment and Physical Demands Work Environment Office environment/fitness center environment Moderate to loud noise Evening or weekend work as required Physical Demands Lifting heavy equipment Standing or walking for at least 50% of the work day Occasional bending, stooping Hearing and talking Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Nutrition Aide will assist in the daily operations of the warming kitchen. This role is vital in supporting the preparation and serving of nutritious meals that meet the dietary needs of young residents. The Nutrition Aide will ensure a clean, safe, and welcoming environment, while promoting healthy eating habits among the youth. The Hours of this Opportunity is 6:00 AM to 2:00 PM, holidays required. Essential Job Duties & Responsibilities Assist in the preparation and serving of meals in accordance with established menus and dietary guidelines. Ensure all food is stored, prepared, and served safely, adhering to health and sanitation standards. Set tables and serve food and beverages according to procedures. Deliver and pick up meal trays in units. Support the implementation of special dietary needs and preferences for individual residents. Engage with residents during mealtimes, promoting positive dining experiences and encouraging healthy food choices. Collect soiled dishware, clean and sanitize tables, pick up debris from the floor; deliver soiled tableware to the dishwashing area. Perform cleaning duties, including washing dishes, sanitizing surfaces, and maintaining overall kitchen hygiene. Other Job Duties & Responsibilities Perform routine cleaning of common indoor areas including hallways, restrooms, lobbies, and staff break rooms. Sweep, mop, and vacuum interior floors as needed. Participate in training and meetings to enhance knowledge of nutrition and food service Other duties as assigned Supervisory This position does not supervise team members. Core Competencies Communication: Expresses thoughts clearly, concisely, and effectively both verbally and in writing. Attention to Detail: processes information efficiently and consistently; maintains focus with working with detailed information; recognizes gaps in information and seeks clarification; monitors and reports discrepancies and concerns. Teamwork & Collaboration: Contributes to common goal, maintains open communication with team members, asks for help, when necessary, encourages involvement. Independence: Takes responsibility for own time and effectiveness. Alert to opportunities to contribute appropriately without being told. Job Qualifications High school diploma or GED. Basic knowledge of food safety and sanitation practices. Must be able to follow written and oral instructions and work independently as well as cooperatively with other staff. Ability to lift up to 30 pounds and stand for extended periods. Physical Demands/Work Environment This job operates primarily in an institutional food service kitchen with noise and temperature variations. While performing the duties of this job, the employee regularly employee is frequently required to stand, walk, bend, climb, push, pull, stoop, twist, stretch, squat, reach and lift up to 30 lbs. regularly from floor to waist level without assistance. The employee is frequently required to operate kitchen equipment, with some exposure to hazards and/or physical risks which require basic safety precautions. Work outside of normal hours may be required depending on meal service schedules, some flexibility in hours may be required, including evenings, weekends, and holidays. This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.

Provides primary medical care to adults of all ages (and children, if family medicine) which includes chronic disease management, preventative care, and care of acute medical issues. The Centers is a Federally Qualified Health Center (FQHC) with a focus on providing comprehensive care for medically underserved individuals in our community, as well as a Community Behavioral Health Center (CBHC). Our clinic serves many individuals with mental health conditions and substance use disorders. The primary care physician will work as part of an integrated team with our psychiatry providers, counselors, case managers, addiction medicine team, harm reduction team, dental team and health team (nursing, medical assistants, clinical pharmacists) to provide comprehensive care for our patients. There are opportunities to practice addiction medicine, as well as infectious disease (STI screening and treatment, HIV PrEP and treatment, Hepatitis C treatment) in the primary care setting. In addition, there are opportunities to provide sexual and reproductive health services (LARCs, colposcopy) and perform common primary care procedures. This role qualifies for HRSA National Health Service Corps (NHSC) scholarship and loan repayment programs. Essential Job Duties & Responsibilities Complies with the Center's organization-wide and Department of Primary Care's standards of care and protocols Acts as the collaborating physician to primary care nurse practitioners. Promotes effective communication within and between departments through teamwork and coordination of care with other healthcare team members. Attends departmental and staff meetings. Contributes to departmental and organizational decision-making through active participation. Works effectively and positively with co-workers and volunteers Works independently using his or her best professional judgment while practicing medicine within his or her scope of practice. Works interdependently with other health care providers and health care staff in a team environment. Performs minor outpatient procedures in accordance with credentialing/privileging policy. Performs sexual and reproductive health services. Provide consultation to other clinic providers either in person or by telephone. Consults with and coordinate patient care with clinic physicians, specialists, pharmacists, nurses, or other health care professionals as appropriate. Assess patient needs for specialty referrals, diagnostic and in-patient care and make appropriate referrals for service. Responsible for accurate, timely, and complete documentation in-patient records in accordance with organization's policy. Participates in shared call system with other providers to provide continuous coverage for patients on a 24-hour basis. Call includes phone availability after hours and is rotates among the primary care providers. Provides patients with counseling and education regarding health maintenance, disease prevention, diagnosis, treatment, and need for follow up as appropriate during each patient visit. Verifies and documents that the patient understands diagnosis, treatment, and follow up recommendations. Renders care to patients in accordance with evidence-based quality standards, applicable law, and according to state and federal grant requirements for non-discrimination regardless of status, race, sex, religion, national origin, handicap, age, or ability to pay. Job Qualifications Graduate from an accredited medical school with a degree of Doctor of Medicine or Doctor of Osteopathy. Must be Board Certified or Board Eligible in Family Medicine or Internal Medicine Candidates with additional board certifications, such as Addiction Medicine, Obesity Medicine, Geriatric Medicine, are encouraged to apply Must possess current, valid, unrestricted license to practice medicine in the State of Ohio Must be able to participate in and maintain eligibility to receive reimbursement for services from both public and private health care insurers as directed by the organization. Eligible for academic appointment at local medical school preferred Unrestricted DEA Registration BLS Certification Three or more years of clinical practice experience preferred with demonstrated supervisory and leadership experience About The Centers The Centers fights for equity by healing, teaching, and inspiring individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We provide high-quality healthcare to everyone who comes through our doors, regardless of their ability to pay. Our health care services include mental and physical health care, primary care, dental, behavioral health urgent care, pharmacy services, addiction and substance use treatment, HIV/AIDS prevention and support services, along with trauma recovery service. We strive to be an equitable, anti-racist, and service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive. Wellbeing and Benefits Providing quality benefits to our staff is important to us. Just as important is our staff's well-being. That's why we offer a number of choices to meet the different needs of our staff. Choice of medical and dental plans Health Savings Account Flexible Spending Account for Health and Dependent Care Vision Support for continuing education and credential renewal Life Insurance Retirement Savings (401k) with a company contribution 457(b) Savings Mental Health Support Employee Assistance Program Calm Subscription Short and Long-term Disability

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients. Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view). Responsibilities Provide pre-game assistance for the set up of Intramural sports Assist in setting up equipment for the day's/night's activities. Assist in the signing-up of Intramural teams and verification of their eligibility Assist in examining facility for safety hazards. Provide quality supervision during contests View the Intramural contest and enforce the rules as judiciously as possible. Oversee the Intramural contest and ensure participation takes place in a safe manner. Understand the specific rules for each sport in the program. Assist in post-game duties Assist in completing any forms that are required. Assist in storing any equipment at the conclusion of the day's/night's activities. Assist in securing facility at the conclusion of the Intramural activity. Qualifications Minimum Requirements: Strong leadership skills. Ability to think quickly and make sound decisions on-the-spot. Strong interpersonal communication, decision-making, and conflict resolution skills. Ability to enforce policies and resolve conflicts. Certification in First Aid, CPR, and AED use, as required. Competencies Technical Competencies Basic computer competency. Human Relations Interaction with patrons, faculty, staff. Work Environment and Physical Demands Work Environment Outdoor environment Office environment/fitness center environment Moderate to loud noise Physical Demands Standing or walking for at least 50% of the work day. Occasional bending, stooping. Eye-hand coordination (keyboard typing). Hearing and talking. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reporting to the Chief of Institutional Advancement, the Vice President of Marketing and Communications provides leadership, strategic direction and operational oversight for all marketing and communications functions at The Centers. The Vice President is responsible for leading the development, implementation, and management of The Centers' internal and external branding initiatives (advertising, web, social media, marketing collateral, event and media strategies) which are aligned with The Centers' business strategies. In conjunction with the Chief of Institutional Advancement, the Vice President, will plan, lead, and manage all aspects marketing and communication operations, including budgets, personnel, and purchased services. S/he will develop a marketing and communications plan for The Centers and directly manage activities that promote, enhance, and protect the organization's brand reputation. Essential Job Duties & Responsibilities In conjunction with the Chief of Institutional Advancement, develop an annual plan for the Marketing and Communications efforts, outlining objectives for each strategic area of our work with tactical plans for achieving those objectives. Lead overall brand rollout strategy for The Centers, including integrated client recruitment, marketing and digital strategy. Direct market research activities to keep abreast of relevant issues, evaluate marketing and communication activities, and monitor emerging trends. Lead the generation of online content that engages audience segments and leads to measurable action. Expand digital platform to include the development of video components to support recruitment and marketing efforts for services and brand advancement. Create, maintain, and update the Centers' digital presence to ensure all platforms accurate define and display its programs and services. In partnership with program managers, spearhead client recruitment and program advancement strategies for all program areas. Actively partner with program staff to monitor recruitment and enrollment trends, best practices and strategies to continually drive client services through effective community outreach. Develop and implement strategies that successfully deliver information and key messages to the public. Cultivate a strong and productive relationship with both print and electronic media contacts. Serve as the lead point person on media interactions that help promote and/or impact the organization, including crisis communications. Oversee the writing and distribution of all press releases and actively engage, cultivate and manage press relationships to ensure coverage surrounding The Centers' programs, special events, public announcements, recruitment and other projects. Lead comprehensive internal communications strategy in partnership with appropriate executive leaders to ensure that The Centers' mission, common purpose, values and service standards are consistently communicated throughout the organization. Oversee development of all internal and external print and digital communications, including newsletters, annual report, service line recruitment materials, and marketing collateral. Oversee website updates and work with a third party to maintain the website. Direct budgeting, planning, third party consulting engagements, and staff development. Supervise and coach two marketing managers and department interns as needed. Manage volunteer work groups as needed to implement programs and events. Provide media training to The Centers staff as needed. Supervisory This position directly supervises the Director of Marketing, as well as, the Community Engagement Team. Other Job Duties & Responsibilities Other duties as assigned Core Competencies Verbal and written communication: demonstrates high level of proficiency in both verbal and written modes of communication; able to express thoughts and ideas to diverse audiences and build connection with them to the information being shared; exchanges ideas and openly explores a variety of perspectives; adjusts style and content to individual audience and circumstance; able to mentor and teach others in effective communication; is a model for communication Public speaking and presentation: able to confidently deliver an engaging message to groups of people; prepares content thoroughly, structures it logically and delivers on the objectives; engages audience while managing nerves; positively influences the audience and responds to their needs Project planning and management: has demonstrated success in planning and managing projects at both an individual and group level; is familiar with project planning and management tools and has used such tools in past project work; delegates successfully; has successfully executed marketing campaigns Connection to People and Ideas: demonstrates awareness of community issues, organizations, and resources; able to cultivate positive relations with a wide variety of people including members of the Board of Trustees, community leaders, staff and volunteers Job Qualifications Education: Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or similar field Experience: 7-10 years of demonstrated progressive leadership experience in Marketing/Communications field Leadership within a complex non-profit entity preferred Community involvement a plus Physical Demands/Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. It requires the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Travel and work outside of normal hours may be required for meetings, presentations, trainings and other events.

The Advance Billing and Insurance Specialist performs tasks essential for revenue collection and account management associated with accounts receivable. The ideal candidate will have: High school diploma or GED, with advanced training in billing and insurance verification. Three to five years of experience in billing for Medicare, Medicaid, and commercial insurance, including credentialing. Proficiency in handling pre-accounts receivable work lists and managing claims denied by payers. General knowledge of CPT/HCPCS and ICD-10 coding guidelines. Thorough understanding of registration and insurance verification processes within the OCHIN EPIC EHE system. Preferred experience in accounting and accounts receivable management. Essential Job Duties & Responsibilities Collaborates with an external billing vendor and internal billing staff to ensure continuous billing to Medicare, Medicaid, the Ohio Department of Job and Family Services, and commercial payers. Acts as a liaison between the third-party billing company, Human Resources, and healthcare providers regarding the rostering and credentialing of Medicare, insurance, and Medicaid-eligible staff. Provides ongoing education on registration and insurance verification to Benefits and Front Office staff. Demonstrates proficiency in navigating the PNM system. Works Pre AR and follow-up work queues/work lists Reviews Remittance Advice and Explanation of Benefits (EOBs) for accuracy. Verifies the proper posting of payments by the third-party billing company and reconciles this with cash payments received by the organization. Supplies the third-party billing company with the necessary registration and clinical information required to address denied claims and facilitate collection activities. Monitors service authorizations and pre-certifications, collaborating with enrollment staff to ensure that proper approvals have been requested. Keeps track of state remittance reports and adheres to funding regulations. Ensures the confidentiality of client and organization information. Collaborates with the immediate supervisor to propose adjustments to current work lists and processes aiming to optimize billing efficiency. Assists in reviewing and updating all billing forms and documented processes as needed. Can provide backup support by reviewing daily cash sheets and general ledger entries in Solomon to ensure they balance with entries in Electronic Health Records. Assists with bank deposit transactions and processing as necessary. Performs follow-ups on outstanding invoices or discrepancies as requested. Other Job Duties & Responsibilities Attends training seminars and monitors the websites of various funding sources to stay updated on current information, offering suggestions for implementation. Other duties as assigned. Supervisory This position does not supervise any staff. Physical Demands/Work Environment This job operates in a professional office environment, which usually has a moderate noise level due to conversations, office machinery, and communication devices. The atmosphere is generally collaborative, although it can vary based on the team's dynamics. The position may involve prolonged periods of sitting at a desk or standing, along with frequent computer use. This requires proficiency in handling office equipment, such as printers, copiers, and telephones. Occasionally, the job may involve lifting light to moderately weighted items, such as office supplies or files. Additionally, travel and work outside of normal hours may be necessary for meetings, presentations, training sessions, and other events. This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers.

The Career Coach assists individuals in developing job readiness by assessing a job seeker's knowledge, skills and interests in order to steer him/her to an appropriate career path and successful job placement. Coach's work one-on-one with job seekers, virtually and in-person, to assess barriers to employment, completes an Individual Service Plan, and generate internal and external referrals to remove or mitigate barriers to employment. Coaches and develops job seekers job search skills, including formulating resumes, researching job openings, applying for positions and preparing for interviews. Assists Instructors by participating in weekly assigned workshops. Offers networking opportunities to Job Seekers with perspective employers. This position will work in-person Monday-Friday from 8:00am-4:30pm or 8:30am-5:00pm, with some evenings. This is not a remote position. Job Qualifications High School Diploma or equivalent with 4 years of experience in workforce required. Bachelor's degree in related area preferred. Minimum 1 year of relevant exposure to or experience working with job seekers experiencing challenges in finding employment. Experience in a related field such as workforce development or social services is preferred. Proficient in using working with electronic platforms (i.e. Microsoft software Office Suite, internet research, database managements, and virtual learning platforms). Requires travel to other facilities and meetings as needed. Reliable transportation is required, a valid driver's license and personal vehicle strongly preferred. Availability to work outside of standard business hours, including evenings and weekends to accommodate program requirements and client needs, as well as participation on trainings and meetings. Program Specific Qualifications Demonstrated experience working with young adults, 18-24, looking for employment, continuing education or career readiness Demonstrated experience working with young adults, 14-24, in shelters, residential facilities, foster care, or juvenile justice impacted, preferred Essential Job Duties & Responsibilities Conduct interviews with job seekers to assess barriers to employment and fill out individual service plans to lead to successful job placement. Assist job seekers with referral information and follows up regularly on the progress being made to resolve barriers to employment. Provide emergency assistance and referral to other programs or agencies as needed. Responsible for monitoring attendance and case note reporting through database management system. Responsible for updating and maintaining job seeker files with the highest level of detail and timeliness possible. Ensure that all required forms are properly completed. Maintain current and organized information on job postings in the Greater Cleveland area. Meet with job seekers on a daily basis, provide them with effective job leads, perform any and all activities conducive to the job seeker's obtaining employment, and following up on job search activities. Revise and correct any and all documentation produced by job seekers to ensure quality material, such as resumes and cover letters. Responsible for attending and leading or assisting with assigned workshops. Ensures alternative coverage is found or communicated to Instruction team to assist with alternative coverage. Working with the Job Developer, develops and maintains cordial relationships with current and potential employers and all El Barrio stakeholders. Assist with hiring events and ensure attendance of job seekers. Maintain contact with employed participants to ensure personal and family stability and job retention. Ensures all data and records are accurate and current utilizing the appropriate database systems and paper records. Willingness and ability to work virtually and on-site with job seekers Actively working towards accomplishing and meeting program goals as outlined within contracts, while keeping the job seeker at the front of mind. Assists with Workforce projects Other duties as assigned About The Centers The Centers through healing, teaching, and inspiring helps individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive. Our Workforce Center impacts local communities through the linkage of underserved job seekers with local employers through our culturally competent job readiness training, case management, national third-party certifications, job placements and retention support with a large network of corporate partners. Through our training tracks in Customer Service, Hospitality, Pharmacy, and general job readiness in both English and Spanish, we are able to provide essential skills to our job seekers and to help prepare them for success in today's workplace. Wellbeing and Benefits Providing quality benefits to our staff is important to us. Just as important is our staff's well-being. That's why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff. Choice of medical and dental plans Health Savings Account Flexible Spending Account for Health and Dependent Care Vision Support for continuing education and credential renewal Life Insurance Retirement Savings (401k) with a company contribution Mental Health Support Employee Assistance Program Calm Subscription Short- and Long-term Disability

The Professional IV-Behavioral Health Therapist participates in the clinical team by providing care and care coordination to individuals with mental health needs. Provides integrated care by ensuring that whole person's health needs are met, including primary and behavioral healthcare, as well as substance abuse services. Works collaboratively with other team members. Uses care coordination skills with individuals, their families, and both internal and external providers to ensure seamless care. Links client to health promotion and wellness activities and helps to make linkages to community services. Maintains a therapeutic relationship with clients on his/her team in meeting the biopsychosocial needs of the client. Job Qualifications Must have: A master's degree in social work or counseling. Must have an LSW, LPC, LISW, or LPCC A valid driver's license in the State of Ohio with access to an insured vehicle for client transportation. The ability and desire to work closely with other team members. The ability to form effective therapeutic relationships to engage clients in the mutual assessment of problems and goal setting, and to help coordinate care plans from initial contact through end of service. Excellent oral and written communication skills The ability to make sound decision under stressful conditions Demonstrated clinical skills, and an ability to organize and prioritize tasks. An awareness of and sensitivity to the cultural diversity of the populations served. Preferred: Prior experience working with SPMI adults. Using creativity and a drive for results, act as a liaison for the client to receive community resources. The ability to understand and accept a team approach to service delivery, and agency and program philosophy and goals. Essential Job Duties & Responsibilities Provides mental health assessments and assessment updates, which will include screening measures for level of care, drug and alcohol treatment needs, and long-term counseling needs. Provides on going advanced practice mental health counseling and psychotherapy through the use of “evidence-based practices” for individuals, groups and/or families who manifest a wide spectrum of presenting problems including, but not limited to: · Trauma history · Moderate/Severe depression resistant to medication therapy · Moderate/Severe anxiety resistant to medication therapy · Bipolar disorder · Schizophrenia spectrum disorders · Personality Disorders Provides community psychiatric support and care coordination which includes health promotion, comprehensive transitional care, individual and family support, and referral, linkage and advocacy relative to community resources. Conducts level of care assessment. Provides services to clients as related to social determinants of health including, but not limited to: · Housing/Neighborhood/Environmental needs · Social Supports/Community and Peer needs · Economic needs · Education and Vocational needs Regularly monitors client status and service utilization to ensure that appropriate level of care is maintained. Works with clients to develop individualized treatment plans and performs treatment plan reviews and updates. Communicates vital treatment information from external providers to The Centers treatment team in order to coordinate client care. Works on a multidisciplinary service team, in collaboration with, Nurses, Physicians, and Pharmacists to achieve positive client health outcomes. Actively assists clients in obtaining and maintaining comprehensive healthcare. Attends medical appointments with clients as needed. Transports and/or accompanies clients to appointments as needed. Provides ongoing communication to client, healthcare teams, and client's support network to ensure follow-up and coordinated treatment. Performs basic administrative tasks related to the job, which includes but not limited to: · Completion of clinical records, forms and reports · Completion and posting of progress notes within 24 hours of service (Policy P207.00) · Completion of daily tracking log · Completion of required weekly billable hours Performs other duties as assigned. About The Centers The Centers through healing, teaching, and inspiring helps individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive. Wellbeing and Benefits Providing quality benefits to our staff is important to us. Just as important is our staff's well-being. That's why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff. Choice of medical and dental plans Health Savings Account Flexible Spending Account for Health and Dependent Care Vision Support for continuing education and credential renewal Life Insurance Retirement Savings (401k) with a company contribution Mental Health Support Employee Assistance Program Calm Subscription Short- and Long-term Disability

Summary Under the supervision of the Care Management Supervisor, the social work intern will work in an interdisciplinary team to improve access to integrated services for our clients. The intern will work with the site supervisor and team in collaborating with Behavioral Health, Primary Care, and Psychiatric services to ensure clients have access to available services. Qualifications: Education: Currently enrolled in a Bachelor's or Master's level Social Work program or an Associate degree internship program *Will demonstrate effective verbal and written communication skills *Will work cooperatively with other team members following The Centers' values system Responsibilities and duties: Evaluates the status of clients and do appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs. Directs and coordinates the client admission process and conduct screenings, and support services of the program in coordination with behavioral health and primary care providers. Provides an array of services that address the individualized mental health needs of those individuals who have a mental illness, chemical dependency, including but not limited to ongoing assessment of needs, coordination of services, linkage, symptom monitoring, advocacy, outreach, housing placement, and skill development. Coordinates with referral sources to ensure timely response and follow-up. Responds to referral sources and/or client appropriate services if the client does not meet criteria for services at The Centers. Works closely with the Care Management Supervisor to conducts the maintenance and review of open referrals held in clinical records to ensure that open referrals are followed up on and addressed promptly. Performs case closures for open referrals when indicated. Works collaboratively with behavioral health, physical health, and pharmacy staff to ensure integrated care is available to all clients. Attends and participates in multi-disciplinary team meetings Completes agency documentation in accordance with ODMH and best practice standards About The Centers The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive. Wellbeing and Benefits Providing quality benefits to our staff is important to us. Just as important is our staff's well-being. That's why we offer a number of choices to meet the different needs of our staff. Choice of medical and dental plans Health Savings Account Flexible Spending Account for Health and Dependent Care Vision Support for Continuing education and credential renewal Life Insurance Retirement Savings (401(K) with a company contribution Mental Health Support Employee Assistance Program Calm Subscription Short and Long-Term Disability