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The Cheesecake Factory overview

Industry
Restaurant
Revenue
Headquarters
Employees
46,250
Founded in
Website
Organization type
Public
Social media

The Cheesecake Factory is a hospitality company focusing on restaurant services, dessert offerings, and catering. With its roots tracing back to the dream of Evelyn Overton and her husband, Oscar, the company has grown into an industry leader with 46,250 employees and an annual revenue of $3.3 billion. The couple's original cheesecake recipe became a hit in Detroit during the early 1950s and eventually led them to move their business westward.

Under the leadership of CEO David M. Overton, The Cheesecake Factory boasts a diverse workforce, with 50.7% female and 42.2% ethnic minority employees. The company has a strong employee retention rate, with staff members typically staying for 3.8 years, and offers competitive salaries within the hospitality industry. Known for its wide variety of cheesecakes and diverse menu items, The Cheesecake Factory continues to thrive in the restaurant business.

The Cheesecake Factory's mission statement

To create an environment where absolute guest satisfaction is our highest priority.

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3.4/5

The Cheesecake Factory employee reviews

Based on 9 ratings

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The Cheesecake Factory employee reviews

The Cheesecake Factory employee reviews
3.4/5

Based on 9 ratings

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Employee reviews
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4.0
A zippia user wrote a review on Oct 2023
Pros of working at The Cheesecake Factory

Many different ways to make money and travel

Cons of working at The Cheesecake Factory

Management does not like to be bothered!

The Cheesecake Factory benefits

Free food!

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2.0
A zippia user wrote a review on Sep 2021
Pros of working at The Cheesecake Factory

a lot of my coworkers are great, and it's nice to get half off most food each day. Sometimes management will comp free drinks or an occasional slice of cheesecake for you.

Cons of working at The Cheesecake Factory

Very long hours, I usually work 9 hour shifts, awful pay for the amount of work you do, I get paid minimum wage and am constantly working at 100% so things don't fall apart, and like I said working 9 hour shifts. They say they will give you a raise at 6 months but I haven't heard anyone actually getting a decent one, if at all. You really only get one 30 minute break the entire shift. You'll usually be completely understaffed and receive very little help, they won't call anyone in to cover. Management will dump a ton of extra work on you when corporate is coming the next day even if you're completely understaffed, and won't help even though they say they will in training videos and orientation. Overall it's extremely stressful for not nearly enough in return.

The Cheesecake Factory benefits

Half off food. Sometimes you'll get amazing coworkers who care and will help out whenever they can.

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2.0
A zippia user wrote a review on Jul 2021
Pros of working at The Cheesecake Factory

The friendships that I made there are the best

Cons of working at The Cheesecake Factory

Poor management, overworked, not sturdy

The Cheesecake Factory benefits

Tasting the foods and drinks when there’s a new menu rollout.

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at The Cheesecake Factory

The management team and the team members were awesome, they help me, instructed me, and taught me many things that made my job easier.

The Cheesecake Factory benefits

Health insurance

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4.0
A zippia user wrote a review on Mar 2021
Pros of working at The Cheesecake Factory

I love my team of co-workers! They really make coming to work fun.

Cons of working at The Cheesecake Factory

It’s frankly just the fact that it’s food service. I’ve enjoyed it quite a bit, but I’m ready to put my degree to work!

The Cheesecake Factory benefits

THE CHEESECAKE!!!

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4.0
A zippia user wrote a review on Feb 2021
Pros of working at The Cheesecake Factory

Flexibility in schedule and the tips

Cons of working at The Cheesecake Factory

Management

The Cheesecake Factory benefits

I wouldn't say that I have a favorite perk. I've been with the company for 13 years now and I don't see myself moving up any farther than bartending.

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at The Cheesecake Factory

My coworkers, management, and the clients are very nice.

Cons of working at The Cheesecake Factory

Can't work 7 days

The Cheesecake Factory benefits

Food

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The team at The Cheesecake Factory

  • The founders of The Cheesecake Factory is Janice L. Meyer.
  • The key people at The Cheesecake Factory is David M. Overton.
Key people
David M. Overton

The Cheesecake Factory rankings

The Cheesecake Factory is ranked #39 on the Best Hospitality companies to work for in California list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

The Cheesecake Factory salaries

Average The Cheesecake Factory salary
$36,769
yearly
$17.68 hourly
Updated March 14, 2024

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The Cheesecake Factory diversity

9.7
Diversity score
We calculated The Cheesecake Factory’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of The Cheesecake Factory’s workforce.
The Cheesecake Factory diversity summary. Zippia estimates The Cheesecake Factory's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated The Cheesecake Factory's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of The Cheesecake Factory's workforce.
  • The Cheesecake Factory has 46,250 employees.
  • 51% of The Cheesecake Factory employees are women, while 49% are men.
  • The most common ethnicity at The Cheesecake Factory is White (58%).
  • 20% of The Cheesecake Factory employees are Hispanic or Latino.
  • 11% of The Cheesecake Factory employees are Black or African American.
  • The average employee at The Cheesecake Factory makes $36,769 per year.
  • The Cheesecake Factory employees are most likely to be members of the democratic party.
  • Employees at The Cheesecake Factory stay with the company for 3.8 years on average.

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The Cheesecake Factory financial performance

8.1
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

The Cheesecake Factory currently has 3.3B in revenue. The Cheesecake Factory's most recent quarter produced 866.2m (q2'2023).

The Cheesecake Factory annual revenue

$4B
$3B
$2B
$1B
$716M
$0
2019
2020
2021
2022
2023
2024

Highest paying The Cheesecake Factory competitors

Compare The Cheesecake Factory salaries to competitors, including Cpk Holdings Inc, Logan's Roadhouse, and Joe's Crab Shack. Employees at Cpk Holdings Inc earn the highest average yearly salary of $36,000. The salaries at Logan's Roadhouse average $33,589 per year, and the salaries at Joe's Crab Shack come in at $33,197 per year.
RankCompanyAverage salaryJobs
1$36,0000
2$33,5890
3$33,1970
4$32,9730
5$32,5070
6$32,3150
7$31,8390
8$31,6820
9$31,2830
10$30,8860

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Zippia gives an in-depth look into the details of The Cheesecake Factory, including salaries, political affiliations, employee data, and more, in order to inform job seekers about The Cheesecake Factory. The employee data is based on information from people who have self-reported their past or current employments at The Cheesecake Factory. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by The Cheesecake Factory. The data presented on this page does not represent the view of The Cheesecake Factory and its employees or that of Zippia.

The Cheesecake Factory may also be known as or be related to THE CHEESECAKE FACTORY BAKERY INCORPORATED, The Cheesecake Factory and The Cheesecake Factory Incorporated.