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Employee reviews

3.44/5

Out of 9 The Cheesecake Factory reviews, 56% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 9 ratings

Overall rating
3.4
Salary and benefits
2.3
Work environment
2.3
Management
2.7
Career opportunities
4.0
Diversity and inclusion
3.7
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The Cheesecake Factory reviews

Employee reviews
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2.0
A zippia user wrote a review on Sep 2021
Pros of working at The Cheesecake Factory

a lot of my coworkers are great, and it's nice to get half off most food each day. Sometimes management will comp free drinks or an occasional slice of cheesecake for you.

Cons of working at The Cheesecake Factory

Very long hours, I usually work 9 hour shifts, awful pay for the amount of work you do, I get paid minimum wage and am constantly working at 100% so things don't fall apart, and like I said working 9 hour shifts. They say they will give you a raise at 6 months but I haven't heard anyone actually getting a decent one, if at all. You really only get one 30 minute break the entire shift. You'll usually be completely understaffed and receive very little help, they won't call anyone in to cover. Management will dump a ton of extra work on you when corporate is coming the next day even if you're completely understaffed, and won't help even though they say they will in training videos and orientation. Overall it's extremely stressful for not nearly enough in return.

The Cheesecake Factory benefits

Half off food. Sometimes you'll get amazing coworkers who care and will help out whenever they can.

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4.0
A zippia user wrote a review on Feb 2021
Pros of working at The Cheesecake Factory

Flexibility in schedule and the tips

Cons of working at The Cheesecake Factory

Management

The Cheesecake Factory benefits

I wouldn't say that I have a favorite perk. I've been with the company for 13 years now and I don't see myself moving up any farther than bartending.

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4.0
A zippia user wrote a review on Mar 2021
Pros of working at The Cheesecake Factory

I love my team of co-workers! They really make coming to work fun.

Cons of working at The Cheesecake Factory

It’s frankly just the fact that it’s food service. I’ve enjoyed it quite a bit, but I’m ready to put my degree to work!

The Cheesecake Factory benefits

THE CHEESECAKE!!!

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at The Cheesecake Factory

The management team and the team members were awesome, they help me, instructed me, and taught me many things that made my job easier.

The Cheesecake Factory benefits

Health insurance

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2.0
A zippia user wrote a review on Jul 2021
Pros of working at The Cheesecake Factory

The friendships that I made there are the best

Cons of working at The Cheesecake Factory

Poor management, overworked, not sturdy

The Cheesecake Factory benefits

Tasting the foods and drinks when there’s a new menu rollout.

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4.0
A zippia user wrote a review on Oct 2023
Pros of working at The Cheesecake Factory

Many different ways to make money and travel

Cons of working at The Cheesecake Factory

Management does not like to be bothered!

The Cheesecake Factory benefits

Free food!

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2.0
A zippia user wrote a review on Jul 2021
Pros of working at The Cheesecake Factory

The friendships that I made there are the best

Cons of working at The Cheesecake Factory

Poor management, overworked, not sturdy

The Cheesecake Factory benefits

Tasting the foods and drinks when there’s a new menu rollout.

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The Cheesecake Factory salaries

9.1
Salary score
The national average salary for a The Cheesecake Factory employee in the United States is $36,769 per year or $18 per hour. Employees in the top 10 percent can make over $56,000 per year, while employees at the bottom 10 percent earn less than $23,000 per year.

The Cheesecake Factory demographics summary

9.7
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

The Cheesecake Factory financial performance

8.1
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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