Primary Job Function Customer Service Representatives operate in an ERP-driven order management environment, functioning as order management specialists rather than traditional call-center support. This role requires precise execution within enterprise systems that directly impact revenue recognition, fulfillment accuracy, inventory flow, and customer satisfaction.CSRs are responsible for entering, validating, and managing orders within related platforms where errors can result in downstream operational disruption, financial loss, credits, rework, and customer dissatisfaction.
As such, accuracy, system proficiency, and procedural adherence are critical to the success of the business.CSR II serve as the frontline foundation of the Customer Service team and are responsible delivering consistent, professional service in accordance with established procedures. The role focuses on execution, accuracy, responsiveness, and learning, providing the core skills and experience necessary for progression into advanced Customer Service roles.
Key ResponsibilitiesCustomer Interaction & Order ProcessingAnswer inbound calls and emails to assist customers with placing orders, order modifications, and product inquiries.Accurately enter and process customer orders in accordance with established procedures and timelines.Maintain a high standard of professionalism and courtesy in all customer interactions.
Order Accuracy & ExecutionEnsure 99%+ accuracy when entering and processing orders.Review order details carefully to prevent duplication, errors, or omissions.Utilize available tools and reports to verify order accuracy and completeness.
Post-Sale Support (Tier I Scope) Support routine post-sale requests, including basic returns, exchanges, RMAs, and credit requests in accordance with documented procedures.Track delivery status and provide standard updates to customers as needed.Escalate complex, time-sensitive, or non-routine issues to CSR II, CSR III, or leadership following established escalation paths.
Sales & Team CollaborationWork collaboratively with Sales Representatives to support customer needs and routine service requests.Communicate clearly and timely with internal teams regarding order status or customer needs within defined scope.Accept assigned tasks and requests from CSR II or leadership and complete them accurately and within required timeframes.
Process Adherence & LearningFollow all SOPs, templates, and workflows consistently.Learn and apply platform functionality, product knowledge, and service standards.Seek guidance when encountering unfamiliar or complex scenarios.Actively participate in training and coaching to build proficiency and confidence.
Qualifications & SkillsRequired Minimum of 3 years of customer service or related experience.High school diploma or GED required.Strong written and verbal communication skills.Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.Proficiency in CRM systems, Microsoft 365, and customer service platforms (or ability to learn quickly).Strong attention to detail and commitment to accuracy.Dependable, punctual, and professional in appearance and conduct.Ability to manage stressful situations calmly and professionally.
Preferred
* Food service and/or retail produce experience.• Bilingual (English/Spanish) communication skills
Performance Expectations • Attendance & Punctuality: Maintain 90%+ on-time attendance.• Call & Email Responsiveness: Answer calls promptly and respond to emails within established service standards.• Order Accuracy: Maintain 99%+ accuracy in order entry.• Task Completion: Complete assigned tasks accurately and within required timelines.• Customer Experience: Demonstrate professionalism, courtesy, and effective communication in every interaction.• Process Compliance: Adhere to SOPs, escalation paths, and documentation standards.
Shift: Must be available to work weekends
Monday through Friday the team has 3 shifts
7am-4pm (opening shift)
7:30am-4:30pm
8:30am-5:30pm (closing shift)
Saturday: 7am to 2:30pm and Sunday: 10am-5:30pm
When a CSR works weekends, they get their days off during the week
#LI-BC 1
#LI-Onsite
$27k-34k yearly est. 11d ago
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Night Picker
Chefs Warehouse 4.4
Chefs Warehouse job in Dallas, TX
Receives, stores, and distributes material, tools, equipment, and products within establishments by performing the following duties. What you'll do: Reads production schedule, customer order, work order, shipping order, or requisition to determine items to be moved, gathered, or distributed.
Conveys materials and items from receiving or production areas to storage or to other designated areas.
Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code.
Sorts and stores perishable goods in refrigerated rooms.
Fills requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to production workers or assembly line.
Assembles customer orders from stock and places orders on pallets or shelves or conveys orders to packing station or shipping department and prepare for shipping.
Marks materials with identifying information.
Opens bales, crates, and other containers.
Records amounts of materials or items received or distributed.
Weighs or counts items for distribution within plant to ensure conformance to company standards. Assists in billing process.
Arranges stock parts in specified sequence for assembly by other workers by location.
Uses computer to enter records.
Compiles worksheets or tickets from customer specifications.
Drives vehicle to transport stored items from warehouse to plant or to pick up items from several locations for shipment.
About you:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
$26k-32k yearly est. 2d ago
Marination Material Handler
Ben E. Keith Co 4.8
Dallas, TX job
and Responsibilities: is to At the direction of the Production Supervisor, follow production daily activities. Expedite meat orders and materials throughout the day. Scan out product from inventory to production daily using a RF gun.
Ensure that accurate materials are selected and prepared in accordance with work order specifications and established procedures.
Follow FEFO (First Expired, First Out) rotation for the selection of manufacturing materials staging work orders.
Organize the materials needed to start the process of production in the clean cart(s).
Report any deviations from procedures timely to Production Supervisor.
As production demand varies, all Material Handlers are expected to have hour and day flexibility.
Adhere to safety policies and procedures.
Perform other duties, as assigned.
Works closely with Quality Assurance (QA), to ensure material description, approved labeling, and material release criteria processing is followed.
Partner with supervisor and FSQA team on product quality issues.
Maintain all work surfaces, tools, and equipment clean and sanitized.
Always follow the USDA, HACCP, SSOP, food and employee safety rules and regulations.
Wear required protective and food safety equipment at all times while in the production area.
Education and/or Work Experience Requirements:
Able to multitask in a fast-paced work environment.
Must have basic knowledge of meat.
Familiarity with pallet jack, forklift, or other industrial vehicles.
Excellent Communication Skills.
Excellent teamwork skills.
Self-Starter.
Basic math knowledge.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Must be able to push, pull, lift, and carry up to 80 lbs.
Must be able to stand on your feet all day and work in a cold (32-40º) environment.
$25k-31k yearly est. 7d ago
Marination Package Machine Operator
Ben E. Keith Co 4.8
Dallas, TX job
and Responsibilities: The primary purpose of this position is to operate a packing machine, hand pack finished products, box and prep for shipping. Set-up, tear-down, adjusts, monitors, and performs general operating maintenance on pack machines.
Operation of the packaging equipment, load finished product into machine, box, label, and stack boxes on pallets to prep for shipping.
Responsible for checking packaging and product quality. Inspect packages for defects, seal integrity, pack quality to prevent leakers in the finished goods case. Check package weights, julian dates, and product codes.
Report any issues to supervisor and FSQA Team.
As production demand varies, all Machine Operators are expected to have hour and day flexibility.
Perform other duties, as assigned.
Partner with supervisor and FSQA team on product quality issues.
Maintain all work surfaces, tools, and equipment clean and sanitized.
Always follow the USDA, HACCP, SSOP, food and employee safety policies, rules and regulations.
Always follow OSHA and the Ben E. Keith employee safety policy, rules and regulations such as Lock Out Tag Out.
Wear required protective and food safety equipment at all times while in the production area.
Education and/or Work Experience Requirements:
3-6 months of operating a machine in a high-speed production environment.
3-6 months setting up, breaking down, and performing daily operating maintenance on pack machines.
Ability to read and interpret packaging specifications.
Basic understanding of machine functions and pre-operation inspections; stop, start, speed adjustments.
Experience with various cuts of meat and pork desired, but not required.
Familiarity with pallet jack, forklift, or other industrial vehicles.
Able to multitask in a fast-paced environment.
Excellent Communication Skills.
Excellent teamwork skills.
Self-Starter.
Basic math knowledge.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Must be able to push, pull, lift, and carry up to 80 lbs.
Must be able to stand on your feet all day and work in a cold (32-40º) environment.
$27k-34k yearly est. 7d ago
Utility Representative
Ben E Keith Co 4.8
The Colony, TX job
and Responsibilities: The primary duty of the Utility Representative is to maintain the beverage lines for On-Premise accounts and document the call using the VIP KARMA App for all accounts. This position is required to clean lines, fix pouring issues and draught problems for its assigned accounts.
Build healthy business relationships and establish good communication with our customers.
Maintain and clean customers' draught lines serving Ben E. Keith products.
Ensure the Company line cleaning standards are met.
Use approved eye and hand-ware protection (PPE) is used while cleaning lines.
Use the approved caustic line cleaning solution is allowed to soak in all draught lines between 5 - 20 minutes.
Ensure that caustic line cleaning solution is flushed from the lines with cool water.
Understand the basics of Draught Beer and can install and troubleshoot draught systems as required.
Communicate with sales staff any observed opportunities or challenges.
Project a friendly, professional image.
Prioritize multiple, competing priorities.
Attend meetings as required.
Ensure company equipment is in safe, working condition; report any incidents or unsafe conditions immediately to supervisor.
Always maintain and keep clean assigned company vehicle.
Operate all company equipment safely and in a manner consistent with company policies.
Perform other duties as assigned.
Remain aware of all Ben E. Keith product offerings and stand ready to offer suggestions at retail when opportunities arise.
Always clean up after a line cleaning call.
Assist with special event activity in assigned territory.
Project a friendly, professional image at-all-times.
Perform other duties as assigned.
Education and/or Work Experience Requirements:
High school graduate or GED required.
Ability to work in a fast-paced environment.
Able to coordinate multiple activities and follow through with commitments.
Good oral and written communication skills and participate well in a team environment.
Must be highly motivated and results oriented, with a strong attention to detail.
Must be organized with the ability to handle multiple priorities.
Ability to perform basic trade math.
Must be able to read and understand draught and package code dates.
Must be able to read and write English.
Must be 21 yrs. or older to apply.
Must have a valid Texas driver's license with clean driving record.
Physical Requirements:
Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
Ability to move products weighing up to 165 lbs., stoop, kneel, crouch, talk and hear.
$98k-186k yearly est. 11d ago
Maintenance l
National Dcp 4.7
Burleson, TX job
Maintenance I - Burleson, TX
Schedule: 5-day workweek Sunday-Thursday 1:00 pm - 9:30 pm
GREAT PAY!
$18.03 per hour
GREAT BENEFITS!
Competitive health, vision, dental, prescription drug, life, short- and long-term disability insurance 30 days after hire
Paid vacation, holidays and personal time off
401(k) retirement savings plan with company matching
Tuition discount program
Employee discount programs
Opportunities to grow your career
Overview: National DCP, LLC (NDCP) is seeking passionate individuals to join our dynamic team as Maintenance I Worker . We are a $3 billion global supply chain management company serving Dunkin' franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries. Dunkin' franchisees turn to our award-winning organization for extraordinary value, cost-savings, quality products and reliable service. Our organization is at the forefront of the industry, and we want you to be a part of our success story.
Why Join Us? At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development.
Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Join Our Team: Ready to take the next step in your career? Apply now to become a part of NDCP and contribute to our mission of delivering innovative supply chain solutions to the foodservice industry. Your journey to success starts here!
Responsibilities
Responsibilities:
Ensure that the selecting isles are aligned and product is brought forward.
Ensure that the floor is kept clear of any debris that would hinder the selecting process.
Clean out company trailers; remove empty pallets/crates and organize for pickup. Ensure the scrubber is cleaned at the end of each shift. Cleaning the break room.
Follows all safety rules and completes all duties as assigned per business needs.
Cleans up any spills or breakages to inventoried product; recoups damages and determines if resalable or must be disposed of per government and NDCP food safety requirements.
Prepares various reports and forms to document cleaning schedule, spillages, product damage, etc. May track and order maintenance supplies.
Power wash trash receptacles, general cleaning duties include but are not limited to sweeping, dusting, mopping, trash pick- up and use of compactor, may be required to work with cleaning chemicals.
May perform similar duties in office areas as assigned.
The safe operation of Fork truck, clamp truck, Floor scrubber, Battery changing station & ride on/walk behind pallet jacks.
Qualifications
Qualifications:
Ability to act in accordance with instructions
Must be punctual and reliable
Willingness to learn
Ability to work without supervision
Ability to work flexible schedule
Attention to detail
Excellent communication skills
Must be able to lift up to 50 pounds repetitively
$18 hourly Auto-Apply 7d ago
Supply Chain Specialist
Ben E Keith Co 4.8
Fort Worth, TX job
The National Account Analyst supports national account portfolios through operational execution, inventory management, and data analysis. This role partners with Account Manager(s) to ensure seamless day-to-day operations, customer satisfaction, and account performance optimization while collaborating cross-functionally across purchasing, logistics, quality assurance, and customer-facing teams.
Key Responsibilities
Support assigned Account Manager(s) with day-to-day operations for specific national account portfolios
Manage complete inventory lifecycle, including procurement, monitoring, dead/excess inventory, and Limited Time Offer (LTO) products
Lead new item introductions from setup through implementation
Monitor and report daily out-of-stock situations with proactive resolution
Maintain and optimize order guides to ensure accuracy and customer needs
Investigate and resolve quality assurance, transportation, and operational issues
Monitor and analyze account Key Performance Indicators (KPIs) and generate performance reports
Collaborating with General Office and Division teams, including National Accounts, Purchasing, Quality Assurance, Logistics, Inventory Control, and Category Management
Partner with customer Purchasing Departments, Field Supervisors, and Vendor Sales Representatives
Education and/or Work Experience Requirements
High School diploma required, College degree in Hotel & Restaurant Management or Hospitality Management preferred.
2-3 years of purchasing experience in a B2B environment
Purchasing experience and customer sales/service experience required
Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
Strong analytical and problem-solving skills with exceptional attention to detail
Excellent written and verbal communication skills
Self-motivated with strong organizational and time-management abilities
Ability to collaborate effectively across multiple departments
Excellent analytical skills
Must reside in the Dallas Metroplex area.
Ability and willingness to work 100% on site.
$56k-93k yearly est. 9d ago
Loader
National Dcp 4.7
Burleson, TX job
Rate: $21.63/hr.
Schedule: Sunday - Thursday 12 pm - until complete (fridays as needed & saturdays off)
Operates an electric pallet jack and/or forklift to select products from warehouse pick locations using Vocollect (voice command) system. Responsible for accurately labeling and palletizing product as it is selected, building custom orders, and transporting the selected product to appropriate outbound dock staging area in a safe and efficient manner. This position requires working in environments with variation in temperature and humidity (e.g., Dry, Cooler and Freezer areas).
Responsibilities
Responsibilities:
Operate an electric pallet jack or forklift to accurately and safely hand select orders within various warehouse temperature environments
Utilize voice activated headset system for selection.
Stack product on pallets in accordance with proper operating procedures
Stage pallets for loading at an assigned outbound dock location
Maintain established selection rates per temperature zones
Shrink-wrap product to secure load for transit
Safely operate all equipment utilized to perform tasks associated with role
Cross train and perform other duties such as loading, receiving and replenishment, as assigned
Qualifications
Qualifications:
Employees are required to be in/remain in their current position for a minimum of six (6) months and be in good standing before being considered for other job opportunities unless dictated by business needs. (NDCP Employee Handbook, page 14) Operate an electric pallet jack or forklift to accurately and safely hand select orders within warehouse
Stack product on pallets in accordance with proper operating procedures
Stage pallets for loading at an assigned outbound dock location
Maintain established selection rates per temperature zones
Shrink-wrap product to secure load for transit
Safely operate all equipment utilized to perform tasks associated with role
Cross train and perform other duties such as loading, receiving and replenishment, as assigned
$21.6 hourly Auto-Apply 6d ago
Produce Buyer
Chefs Warehouse 4.4
Chefs Warehouse job in Dallas, TX
Coordinates inventory replenishment activities with suppliers, sales, logistics and operations for assigned categories. What you'll do: Place purchase orders with vendors utilizing an awareness of seasonal fluctuations, market effects and other information that require a high attention to detail to avoid spoilage, overstocks, and shortages.
Manage and maintain the entire Purchase-to-Pay process, covering:
PO Creation
Vendor Confirmation
Accurate expected delivery date updates
Collaboration with Accounts Payable to ensure payment.
Maintain Purchasing system data to effectively generate suggested POs.
Maintain necessary required vendor documents (electronic and physical), such as W-9's, Indemnities, etc.
Work closely with:
Vendors to ensure POs are filled and delivered in a timely fashion.
Vendors to manage FDA issues.
Logistics to minimize freight expenses.
Sales Managers to manage out-of-stock or over-stock risks.
Customer Service teams to enable sales order growth.
Buyers to build upon best-practices.
Build and maintain vendor relationships to not only support PO fulfillment, but also negotiate volume discounts and price breaks wherever possible.
Manage Fusion system issues that impact Purchasing and Receiving.
Maintain BFC dating system to minimize close dated issues and Expired product impact.
About you:
5+ years buying experience with a focus on Specialty Food Products for a multi-unit Distribution Organization.
Bachelor's degree from accredited four-year college or university preferred.
Previous food service distribution and/or food importing experience strongly preferred.
Commodity product awareness including blanket commitments, contractual processes, and appropriate market tracking.
Advanced Excel Skill and additional Computer skills (JDE, Microsoft Suite - Word and PowerPoint, etc.)
Must have a sense of urgency and be able to work under pressure, be comfortable in a fast-paced, metrics-driven environment.
Flexible with the ability to work well with all departments and levels of staff both internally & externally.
Professional demeanor during all interactions with vendors, customers and fellow employees via phone or in-person.
Have a drive to advance within the organization.
Must be a team player with a positive attitude.
Excellent verbal/written communication skills and a high level of analytical capabilities within Excel
Self-starter, professional, goal oriented and able to handle multiple tasks.
$32k-45k yearly est. 37d ago
Business Development Rep
Imperial Trading 4.1
Dallas, TX job
Imperial Trading Company is seeking a highly motivated Business Development Representative to join our team in the Wholesale Trade Food industry. As a Business Development Rep, you will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and achieving sales targets. You will work closely with the sales and marketing teams to develop and implement effective strategies to increase revenue and market share. Your success in this role will be measured by your ability to generate new business and maintain strong relationships with existing clients.
Location: Dallas-Fort Worth, TX (Dallas/Ft. Worth/Plano)
BENEFITS:
Competitive Medical, Dental, & Vision packages
Employer paid basic life policy with competitive buy-up options
Disability insurance
401(k) with employer match
Minimum Qualifications:
Proven experience as a Business Development Representative or similar role
Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to work independently and as part of a team
Preferred Qualifications:
Experience in the Wholesale Trade Food industry
Knowledge of sales and marketing techniques
Familiarity with related software
Ability to analyze and interpret sales data
Demonstrated ability to meet or exceed sales targets
Responsibilities:
Identify and pursue new business opportunities through research, networking, and cold calling
Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty
Achieve sales targets and contribute to the growth of the company
Collaborate with the sales and marketing teams to develop and implement effective strategies to increase revenue and market share
Provide regular reports on sales activities and progress towards targets
Skills:
As a Business Development Rep, you will use your excellent communication and interpersonal skills to build and maintain strong relationships with clients. You will also use your strong organizational and time management skills to manage your sales activities and achieve your targets. Your ability to analyze and interpret sales data will be essential in developing effective sales strategies. Additionally, your knowledge of sales and marketing techniques and familiarity with CRM software will enable you to contribute to the growth of the company.
SUMMARY OF DUTIES: Plan, coordinate and effectively execute all sales strategies for all assigned accounts consistent with assigned company sales initiatives. Responsible for attaining sales growth and profitability objectives as directed.
ESSENTIAL DUTIES AND RESPONSIBILTIES are listed below: Additional duties, which are necessary to carry out the function of the Sales Consultant position, may be assigned and are incorporated by reference into this .
Reports to work, meetings, and scheduled business affairs on time, as directed by management and completes above listed tasks in a competent manner;
Responsible for maintaining proficiency with current computer technology and all hardware and software in order to effectively perform all duties and responsibilities as assigned in this ;
Responsible for effectively resolving all customer issues and opportunities including timely notification to supervisor, Sales Support Manager, affected departments and personnel; timely and on-going follow up required to all parties to ensure successful resolution;
Responsible for creating and implementing business development initiatives inside all assigned accounts consistent with company sales and profit directives;
Responsible for assisting the credit department with collections as well as any additional matters related to accounts receivable retail issues;
Responsible for working with the appropriate Retail Service Representative or Sales Admin personnel to resolve issues for all assigned accounts;
Responsible for presenting and adding new products, programs and promotions, to all assigned accounts on a regular basis consistent with company sales and profit objectives; required to close retail distribution voids on priority products and programs; responsible and held accountable for accurate sales forecasting;
Responsible to identify, analyze and provide written business plan to supervisor on under-performing sales and profit accounts along with newly acquired accounts; required to regularly and timely monitor account sales and profit purchase compliance to goals; identifying and implementing corrective actions to supervisor for non-compliant accounts;
Responsible for efficient and timely responses in order to effectively manage changes of customer payments that may negatively affect accounts receivable;
Required to timely notify supervisor and Vice President of Retail Services of any issues pertaining to account pricing issues or competitive proposals;
Responsible for creating and maintaining a plan for timely and regular visits at customer chain head quarter, chain store locations and all assigned independent accounts and develop effective relationships with decision makers and/or store level management and personnel;
Responsible for generating new business leads by identifying target accounts and establishing relationships with owners/managers in order to attain the new business; requires timely written documentation and submission of all opportunities to supervisor and timely status updates on opportunities; evaluate and update status quarterly on new business sales objective performance;
Perform a written analysis of potential accounts to determine profitability to company; secure new business within company financial and profitability guidelines;
Research, document and update competitive marketplace of services offered by competitors and comparison to company resources and tools available; identify competitive advantages and disadvantages; communicate effectively new services required to acquire business and/or remain competitive;
Responsible for timely working across all departments and personnel, in team approach to identify and resolve all issues and opportunities related to the acquisition and service of new accounts; maintain comprehensive knowledge of organizational capabilities; this includes but is not limited to working with Retail Services, Category Management, Merchandising, Information Technology and Operations to establish realistic timelines for task completions and account expectation management;
Customarily and is regularly engaged away from the Company's place or places of business;
Reports to work, responsible to attend meetings, and scheduled business affairs on time, as directed by supervisor.
All personnel within this job description shall be subject to cross-training into jobs within the organization based on Company needs.
PHYSICAL DEMANDS:
The physical demands of this job include light physical activity performing somewhat strenuous activities of an administrative, productive and/or technical nature that must be met by the employee to successfully perform the essential functions of this job. To perform the functions of this job the employee must regularly stand, walk, sit, talk or hear, use hands to touch, handle or feel, and reach with hands and arms. The employee must occasionally stoop, kneel, crouch or crawl. The employee must regularly lift 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here a representative of those an employee encounters while performing the essential functions of this job. The employee must occasionally work in outdoor weather conditions and in wet, humid conditions. The noise level of the work environment is moderate. The noise level of the work environment is moderate.
EQUAL EMPLOYMENT POLICY:
Imperial Trading Co., LLC's hiring, and employment practices are based on job qualifications, performance, and/or conduct without regard to race, color, religion, national origin, age, sex, marital status, height, weight, disability, genetic information, or any other legally protected status.
AT-WILL EMPLOYMENT:
All employees of the Company are employees' at-will and, as such, are free to resign at any time without reason. The Company, likewise, retains the right to terminate an employee's employment at any time with or without reason or notice. Nothing contained in the Employee Handbook, or any document provided to the employee is intended to be, nor should it be, construed as a guarantee that employment or any benefit will be continued for any period. Any salary figures provided to an employee in annual or monthly terms are stated for the sake of convenience or to facilitate comparisons and are not intended and do not create an employment contract for any specific period.
$29k-52k yearly est. Auto-Apply 60d+ ago
Night Warehouse Trainee
Ben E. Keith Co 4.8
Fort Worth, TX job
and Responsibilities:
The Freezer Warehouse Trainee position is a full-time, entry level position. Trainees will learn aspects of warehousing through formal training and/or on the job experience. They will also learn to operate material handling equipment such as mid-rider pallet jacks and forklifts.
Select customer orders using electronic technology and physical product handling.
Load and unload product from transportation equipment.
Safely operate material handling equipment.
Repetitively lifting and stacking product.
Working until the job is complete.
Must be able to work night schedule.
5 days on/2 days off.
Sunday - Friday
1 day midweek + Saturdays OFF
No official end time. We DO NOT have set end times. The shift ends when all the work is complete. Be prepared to work (+)10-12hr shifts**
Education and/or Work Experience Requirements:
Must be 18 years of age or older.
Must pass drug screen and physical exam.
High School diploma or GED required.
Physical Requirements:
Must be able to work in all temperature zones (including Freezer)
Must be able to work overnights.
Ability to stand/walk for long periods of time.
Ability to work through a +10-12 hour shift.
Must be able to learn the use of electronic technology.
Must have normal use of shoulders, arms, wrist, hands, feet and legs.
Ability to repetitively lift / stack.
Must be able to lift 30-60 lbs repetitively and heavier items weighing up to 100 lbs occasionally.
Must be able to bend at the waist; stoop to reach and squat to lift heavy items in a proper manner and operate lift assisting devices.
Ability to operate heavy warehouse equipment, such as electric pallet jacks and forklifts. The ability to hear, understand, and distinguish speech and/or other sounds
Must be able to read numbers and product descriptions.
$31k-42k yearly est. 7d ago
Receiver, Freezer
National Dcp 4.7
Burleson, TX job
Receiver, Freezer
Rate: $22.63/hr.
Schedule: Monday - Friday at 3 am - until complete
The primary function of the incumbent will be the unloading, quantity and condition verification, and put away of inbound product. Inbound product will be put away to either the primary pick location or to available reserve locations as needed. This position requires working in environments with variation in temperature and humidity (e.g., Dry, Cooler and Freezer areas)..
Responsibilities
Receive inbound freight utilizing RF scanner and Warehouse Management System.
Record code date, lot numbers, manufacturing numbers, temperature, etc. as required per product received.
Ensure that the correct product is received free of damage, infestation, and in the correct quantities ordered.
Properly label and put-away product to the pick or reserve location(s) within the required temperature zone(s) using a pallet jack or forklift.
Report variances on inbound loads to Operations Clerks and inventory personnel for report to carriers and suppliers. Collaborate with Operations Clerk and inventory personnel on corrections.
Safely operate all equipment utilized to perform tasks associated with role.
Maintain proper and safe lifting techniques.
Perform daily safety inspections on material handling equipment.
Immediately advise supervisor of any unsafe conditions or accidents.
Maintain Company standards for safety, attendance, and conduct
Attend all required Company meetings.
Follow NDCP's Good Distribution Practices.
Assist in the orderly maintenance & general housekeeping of the warehouse.
Cross train in other functions and perform other warehouse duties as assigned.
Qualifications
Ability to operate shrink-wrap machine and manually shrink-wrap product
Ability to operate powered industrial trucks (forklift, pallet jack, high lift)
Ability to work flexible days and hours. Schedule may include weekends and holidays
High school diploma or equivalent education and/or experience
Desire and ability to work in a collaborative work environment
1+ years of experience in a warehouse environment
Prior receiving experience preferred
Manhattan and SAP experience preferred
PIT certified on Fork/Clamp truck and Power Jack preferred
and Responsibilities: The purpose of the Returns-Inventory Control Supervisor position is to supervise the driver return/check in of product during the assigned work shift. This will include the scheduling and directing of returns employees on assigned tasks to ensure maximum operational efficiency and accuracy.
* Supervise returns employees to ensure returned product is checked in properly, accounted for and safely returned to inventory when appropriate. • Produce and analyze product reports and formulate proactive plan to optimize operational efficiency. • Supervise the assigned returns shift in meeting operational objectives to maximize branch productivity as it relates to driver check in and return of product to the warehouse.• Coordinate and work with the Inventory Control Manager to ensure a safe and productive work group is maintained.
Work Schedule:
M-F 7pm-4am
Education and/or Work Experience Requirements:
* Must have at least 1 year experience of supervisor experience. • Must have at least 1 year experience of Food Distribution• Exceptional communication skills, Professional phone-etiquette skills, Self Starter with ability to multi-task• Exceptional organizational skills, Strong problem-solving skills., • Ability to lead others • Ability to work in fast-paced environments, customer focused, strong attention to detail• Good problem-solving skills, Ethical work practices, • Detail oriented
Physical Requirements:
* Able to read product lists and packages. • Able to stoop, kneel, crouch, and bend• Ability to stand and walk for long periods of time.• Ability to handle product weighing up to 100lbs. • Ability to repetitively lift.• Ability to learn to operate heavy warehouse equipment, such, as electric pallet jacks and forklifts.• Must have normal use of shoulders, arms, wrist, hands, feet, and legs. • Must be able to work in varying warehouse temperature zones and shifts
$31k-39k yearly est. 9d ago
Driver
National Dcp 4.7
Burleson, TX job
The ideal candidate will have experience in Class A commercial driving with touch freight experience and will be responsible for transporting goods safely and efficiently. This role requires a strong commitment to safety and adherence to all transportation regulations. Colorado Commercial Driving experience required.
Key Responsibilities: Incumbent is responsible for transporting and delivering freight to franchise stores and/or production kitchens safely, legally and on-time. This position requires working in environments with variation in temperature and humidity (e.g., dry, cooler and freezer areas of the trailer, along with changing outdoor weather conditions.)
Location: Burleson, TX
Pay Rate: $35.87/hr.
Schedule: 5-day workweek.
Must be open to overnights.
Dispatch Time: between 2:00 am - 4:00 am
Benefits: Competitive health, dental, prescription drug, insurance effective first day of hire. Vision insurance effective after 30 days of hire
• Company-paid Group Life, AD&D, Short-Term and Long-Term Disability coverage
• Voluntary Life and AD&D coverage
• Flexible Spending Accounts
• Employee Assistance Program
• Paid time off for vacation, discretionary time, illness and holidays
• 401(k) retirement savings plan with company matching
• Education discounts at Southern New Hampshire University
• Life Mart, AT&T, and Verizon discounts
• Fitness and Wellness Discount and Reimbursement Program
• Employee purchase discounts programs
• Employee apparel program
Overview: National DCP, LLC (NDCP) is seeking passionate individuals to join our dynamic team as a Driver. We are a $3 billion global supply chain management company serving Dunkin' franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries. Dunkin' franchisees turn to our award-winning organization for extraordinary value, cost-savings, quality products and reliable service. Our organization is at the forefront of the industry, and we want you to be a part of our success story.
Why Join Us? At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development.
Responsibilities
1. Operates a tractor trailer truck that transports product to and from specified destinations.
2. Conduct a proper pre-trip inspection to ensure the vehicle is safe to operate.
3. Ensures delivery-related paperwork is in order before departing the Distribution Center or transportation hub.
4. Prepares, receives and provides appropriate documentation for the delivery of products.
5. Unloads cargo and delivers via a two-wheeler hand truck and/or pallet jack in a safe manner into store locations.
6. Scans all product labels during store deliveries, and reports all orders with shorts or damages.
7. Maintains proper logs of travel and product according to Federal, State and DOT regulations.
8. Maintains contact with NDCP's Member Services team to communicate any problems or delays with deliveries.
9. Ensures the cleanliness and presentation of the interior of the truck cab, as well as the removal of delivery-related trash at the store and production kitchen (i.e., shrink wrap, cardboard, crates and pallets).
10. Conduct a proper post-trip inspection to ensure equipment is in good working order to minimize delays the following day. Reports any vehicle maintenance or malfunction issues to the distribution center.
11. Serves as the face of NDCP and the main point of contact between the distribution center and the customer.
12. Trains and leverages a Delivery Assistant, as applicable, to ensure the accurate, timely and efficient delivery of product to customer, as well as to assist in the safe maneuvering of the truck entering, exiting and parking at delivery locations.
Supervision Exercised: No direct supervisory responsibilities but may direct a Delivery Assistant assigned to the route.
Qualifications
1. High School Diploma or equivalent experience preferred
2. Valid Class A CDL license with a clean driving record. 6-month driving experience minimum, 1 year desired
3. Possess a current DOT Medical Certification Card and successfully pass DOT pre-employment requirement
4. Ability to repetitively lift, tug pull 50lbs+ and operate a hand truck and/or hand pallet jack to delivery product to stores over multiple stops per shift
5. Dependable attendance and a great customer service attitude
6. IF APPLICABLE - Ability to operate a 10-speed manual transmission
7. Ability to operate a lift gate and refrigeration unit
8. Register with the Clearinghouse
9. Colorado Commercial Driving experience required
10. Must be able to read and communicate in the English language - able to hold a conversation, understand highway traffic signs and signals, respond to official inquiries, and enter information on reports and records.
#IND123
$22k-34k yearly est. Auto-Apply 3d ago
Inside Sales Associate & Sales Support Associate
Chefs Warehouse 4.4
Chefs Warehouse job in Dallas, TX
The Inside Sales & Sales Support Associate plays a critical role in supporting Outside Sales Representatives while directly contributing to customer satisfaction, sales growth, and account profitability. This hybrid position serves as an extension of the outside sales team by managing day-to-day customer needs, assisting with account setup and maintenance, analyzing sales and profitability data, and identifying growth opportunities within assigned accounts.
This role requires strong communication skills, analytical capability, attention to detail, and a proactive, customer-centric mindset. The associate will support 2-4 Outside Sales Representatives and maintain responsibility for select key accounts.
What you'll do:
Support 2-4 Outside Sales Representatives as a primary point of contact for assigned customers
Assist with new account setup, onboarding, and ongoing account maintenance
Manage customer orders, order add-ons, credits, adjustments, and special requests
Communicate out-of-stock items, substitutions, and order changes proactively to customers and sales reps
Review incoming orders (phone, email, fax, voicemail) for accuracy and completeness
Ensure accuracy of entered and outgoing orders
Suggest and sell additional or complementary items when appropriate
Run and analyze reports related to:
Account profitability
Gross profit per drop
Penetration and line growth opportunities
Identify trends, risks, and opportunities within assigned accounts and share insights with the outside sales team
Maintain responsibility for select key accounts, ensuring service levels, pricing accuracy, and issue resolution
Work closely with sales, operations, purchasing, and customer service to deliver a seamless customer experience
Escalate issues, irregularities, or customer concerns to the appropriate team members
Document and track customer complaints and assist with quarterly reporting
Assist with special orders, customer price lists, and program maintenance
Provide backup coverage for Outside Sales Representatives during vacations or absences
Attend inside and outside sales meetings and participate in sales initiatives as needed
Maintain a professional attitude and sense of urgency in a fast-paced environment
Other duties and projects as assigned by management
About you:
Minimum education: High School Diploma (college coursework a plus)
Prior experience in foodservice distribution, inside sales, customer service, or sales support preferred
Strong understanding of foodservice products, categories, and customer dynamics preferred
Comfortable working with reports, data analysis, and profitability metrics
Strong verbal, written, and telephone communication skills
High attention to detail with strong follow-through
Self-motivated, organized, and able to manage multiple priorities
Team-oriented with the ability to collaborate across departments
Able to work under pressure with a sense of urgency
Data entry and 10-key experience required
Bilingual (Spanish/English) a plus
$36k-49k yearly est. 2d ago
Selector
National Dcp 4.7
Burleson, TX job
Rate: $21.63/hr.
Schedule: Sunday - Thursday 12 pm - until complete (fridays as needed & saturdays off)
Operates an electric pallet jack and/or forklift to select products from warehouse pick locations using Vocollect (voice command) system. Responsible for accurately labeling and palletizing product as it is selected, building custom orders, and transporting the selected product to appropriate outbound dock staging area in a safe and efficient manner. This position requires working in environments with variation in temperature and humidity (e.g., Dry, Cooler and Freezer areas).
Responsibilities
Responsibilities:
Operate an electric pallet jack or forklift to accurately and safely hand select orders within various warehouse temperature environments
Utilize voice activated headset system for selection.
Stack product on pallets in accordance with proper operating procedures
Stage pallets for loading at an assigned outbound dock location
Maintain established selection rates per temperature zones
Shrink-wrap product to secure load for transit
Safely operate all equipment utilized to perform tasks associated with role
Cross train and perform other duties such as loading, receiving and replenishment, as assigned
Qualifications
Qualifications:
Employees are required to be in/remain in their current position for a minimum of six (6) months and be in good standing before being considered for other job opportunities unless dictated by business needs. (NDCP Employee Handbook, page 14) Operate an electric pallet jack or forklift to accurately and safely hand select orders within warehouse
Stack product on pallets in accordance with proper operating procedures
Stage pallets for loading at an assigned outbound dock location
Maintain established selection rates per temperature zones
Shrink-wrap product to secure load for transit
Safely operate all equipment utilized to perform tasks associated with role
Cross train and perform other duties such as loading, receiving and replenishment, as assigned
$21.6 hourly Auto-Apply 13d ago
Maintenance l
National DCP 4.7
Burleson, TX job
Maintenance I - Burleson, TX
Schedule: 5-day workweek Sunday-Thursday 1:00 pm - 9:30 pm
GREAT PAY!
$18.03 per hour
GREAT BENEFITS!
Competitive health, vision, dental, prescription drug, life, short- and long-term disability insurance 30 days after hire
Paid vacation, holidays and personal time off
401(k) retirement savings plan with company matching
Tuition discount program
Employee discount programs
Opportunities to grow your career
Overview: National DCP, LLC (NDCP) is seeking passionate individuals to join our dynamic team as Maintenance I Worker . We are a $3 billion global supply chain management company serving Dunkin' franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries. Dunkin' franchisees turn to our award-winning organization for extraordinary value, cost-savings, quality products and reliable service. Our organization is at the forefront of the industry, and we want you to be a part of our success story.
Why Join Us? At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development.
Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Join Our Team: Ready to take the next step in your career? Apply now to become a part of NDCP and contribute to our mission of delivering innovative supply chain solutions to the foodservice industry. Your journey to success starts here!
Responsibilities
Responsibilities:
Ensure that the selecting isles are aligned and product is brought forward.
Ensure that the floor is kept clear of any debris that would hinder the selecting process.
Clean out company trailers; remove empty pallets/crates and organize for pickup. Ensure the scrubber is cleaned at the end of each shift. Cleaning the break room.
Follows all safety rules and completes all duties as assigned per business needs.
Cleans up any spills or breakages to inventoried product; recoups damages and determines if resalable or must be disposed of per government and NDCP food safety requirements.
Prepares various reports and forms to document cleaning schedule, spillages, product damage, etc. May track and order maintenance supplies.
Power wash trash receptacles, general cleaning duties include but are not limited to sweeping, dusting, mopping, trash pick- up and use of compactor, may be required to work with cleaning chemicals.
May perform similar duties in office areas as assigned.
The safe operation of Fork truck, clamp truck, Floor scrubber, Battery changing station & ride on/walk behind pallet jacks.
Qualifications
Qualifications:
Ability to act in accordance with instructions
Must be punctual and reliable
Willingness to learn
Ability to work without supervision
Ability to work flexible schedule
Attention to detail
Excellent communication skills
Must be able to lift up to 50 pounds repetitively
$18 hourly Auto-Apply 44d ago
Night Wrapper
Chefs Warehouse 4.4
Chefs Warehouse job in Dallas, TX
The Night Wrapper at a food distribution company plays a vital role in the packaging and wrapping of products during the night shift. They will be responsible for manually wrapping pallets, operation the wrapping machine, ensuring labels are on and ensure the correct pallets. The Night Wrapper will work as part of a team, following standard operating procedures to maintain product quality, cleanliness, and efficiency in a fast-paced distribution environment.
What you'll do:
Conveys materials and items from receiving or production areas to storage or to other designated areas
Sorts and stores perishable goods in refrigerated rooms
Marks materials with identifying information
Arranges stock parts in specified sequence for assembly by other workers by location
Wrapping pallets for 8-hour shift
Clean out company trailers; remove empty pallets/crates and organize for pickup
Follows all safety rules and completes all duties as assigned per business needs
High-energy individual with a strong work ethic, the work is fast paced and very physical
Lift and carry a minimum of up to 25-75lbs, materials handled vary
Wrap pallets with pallet wrap machine
Ensure plastic is tight to ensure a quality haul
Clean surrounding area of work to ensure a clean workspace
About you:
High school diploma or general education degree (GED)
One to three months related experience and/or training
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
#LI-TC1 #ZR #LI-Onsite
$25k-28k yearly est. 10d ago
Inventory Control Specialist
National DCP 4.7
Burleson, TX job
The Inventory Control Specialist will perform cycle counts within all areas of the warehouse as well as compile and report all findings to the management team. Responsible for maintaining accurate inventory levels. Ensure transactions in the system are accurately and timely executed. Ensure Inventory Adjustments are documented, accurately, and timely posted. Collaborate with Operational Teams to ensure compliance and best practice procedures are adhered to.
Location: Burleson, TX- on-site
Compensation: Competitive Hourly Pay with bonus potential
Schedule: Monday - Friday, 7:00 am to 3:30 pm
Responsibilities
Perform daily cycle count activities in accordance with NDCP procedures.
Identify and properly correct inventory discrepancies at the location level as needed, including count, location, hidden damages, etc.
Prepare reports using Manhattan, SAP and Excel and present findings to Management.
Work with key personnel to identify and effectively implement process improvements to operational procedures to proactively optimize overall location and item level accuracy and maintain the highest possible productivity levels.
Check in daily returns, RAR's, damages and overages.
Verify code dated product is rotated properly.
Provide as needed troubleshooting, analysis and recommendations on inventory systems hardware (RF scanners, mobile hand-held computer/scanners, vehicle mounted data terminals).
Move pallets with forklift or powered jacks.
Participate on project teams as needed.
Supervision Exercised
This position has no direct supervisory responsibilities.
Qualifications
Bachelor's Degree preferred. High School Diploma or equivalent required.
Experience in an inventory/materials role preferred.
Proficiency with Warehouse Management and ERP Systems Manhattan TLM/WM SAP preferred.
Basic computer skills; proficiency in Microsoft office particularly Excel.
Basic leadership skills with the willingness to learn, improve and adapt.
Excellent verbal and written communication skills.
Proficiency in mathematics.
Forklift experience preferred.
Experienced in using an RF gun preferred.
Other Requirements
Flexible to work weekends to support operation or projects.
Physical Demands
Ability to sit for extended periods of time.
Ability to operate a computer keyboard and to view a computer screen for extended periods of time.
Ability to lift, tug, pull up to fifty (50) pounds
Benefits: We offer competitive compensation packages and excellent benefits. Our comprehensive offerings include:
A variety of affordable Medical, Dental, and Vision coverage
Flexible Spending Accounts
Company-paid Group Life, AD&D, Short-Term and Long-Term Disability coverage
Voluntary Life and AD&D coverage
401(k) retirement savings plan with company match
Employee Assistance Program
Paid time off for Vacation. Discretionary time, Sick time, and Holidays
Education Discounts at Southern New Hampshire University, as well as access to online self-study materials through our internal Learning Management System
Fitness and Wellness Discount and Reimbursement Program
Employee purchase discount programs
Employee apparel program
Bonus
Join Our Team: Ready to take the next step in your career? Apply now to become a part of NDCP and contribute to our mission of delivering innovative supply chain solutions to the foodservice industry. Your journey to success starts here!
Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
#LI-BT1
$22k-30k yearly est. Auto-Apply 12d ago
Night Warehouse Trainee
Ben E Keith Co 4.8
Fort Worth, TX job
and Responsibilities: The Freezer Warehouse Trainee position is a full-time, entry level position. Trainees will learn aspects of warehousing through formal training and/or on the job experience. They will also learn to operate material handling equipment such as mid-rider pallet jacks and forklifts.
* Select customer orders using electronic technology and physical product handling.
* Load and unload product from transportation equipment.
* Safely operate material handling equipment.
* Repetitively lifting and stacking product.
* Working until the job is complete.
* Must be able to work night schedule.
* 5 days on/2 days off.
* Sunday - Friday
* 1 day midweek + Saturdays OFF
* No official end time. We DO NOT have set end times. The shift ends when all the work is complete. Be prepared to work (+)10-12hr shifts
Education and/or Work Experience Requirements:
* Must be 18 years of age or older.
* Must pass drug screen and physical exam.
* High School diploma or GED required.
Physical Requirements:
* Must be able to work in all temperature zones (including Freezer)
* Must be able to work overnights.
* Ability to stand/walk for long periods of time.
* Ability to work through a +10-12 hour shift.
* Must be able to learn the use of electronic technology.
* Must have normal use of shoulders, arms, wrist, hands, feet and legs.
Ability to repetitively lift / stack.
* Must be able to lift 30-60 lbs repetitively and heavier items weighing up to 100 lbs occasionally.
* Must be able to bend at the waist; stoop to reach and squat to lift heavy items in a proper manner and operate lift assisting devices.
* Ability to operate heavy warehouse equipment, such as electric pallet jacks and forklifts. The ability to hear, understand, and distinguish speech and/or other sounds
* Must be able to read numbers and product descriptions.