Food Safety and Quality Assurance Manager
Chefs Warehouse job in Richmond, CA
The FSQA Manager is responsible for ensuring the effective implementation of the Food safety & Quality Management System and overseeing the facility's food safety and regulatory compliance. This role oversees HACCP and Food Safety programs, ensuring adherence to USDA, FDA, and customer standards while supporting continuous improvement in food safety and product quality. This also includes change management implementation to ensure that all quality assurance programs meet applicable regulations and standards.
What you'll do:
Establish and maintain the Corporate Food Safety and Quality Policies as well as applicable Standard Operating Procedures. This includes SSOPs, HACCP and work instructions
Work closely with USDA, FDA, State, and Shellfish inspectors to ensure compliance and promptly resolve deficiencies.
Manage facility FSQA personnel and work with Operations personnel to ensure that all food safety and quality management records are being completed and verified .
Provide leadership, support, scheduling hiring, mentoring to FSQA personnel. Oversee scheduling to assure facility has FSQA coverage on all days/shifts
schedule managerial review meetings and effectively communicate food safety and quality opportunities
Ability to work independently and as part of a team.
Investigate customer complaints, conduct root cause analyses, and implement preventive measures.
Support and manage the GFSI certification program and on-going customer audits
Schedule and ensure implementation of required Food Safety & regulatory training with staff members
Coordinate mock recalls with facility on a scheduled basis and report results to management team. Support team in the event of an actual recall.
Implement corrective actions where required and follow up on a scheduled basis to ensure compliance
Work closely with sanitation to ensure compliance with environmental standards
other duties as assigned by Regional Manager
About you:
Experience with GFSI recognized standards is preferred.
HACCP Certified or Seafood HACCP certification, PCQI a plus.
At least 3 +years' Experience in food manufacturing management role with a focus on food safety and quality. 7+ years experience in Quality Assurance
Knowledge of USDA meat and poultry regulations or FDA regulations strongly preferred
Bachelor's or equivalent education and/or equivalent experience.
Excellent communication skills
flexibility to work on various shifts when required
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Day Warehouse Manager
Chefs Warehouse job in Union City, CA
The Warehouse Manager, under the supervision of the Director, plans, directs and coordinates the operations of the organization. The Manager is responsible for ensuring and improving the performance, productivity, efficiency, and profitability of departmental and organizational operations through the provision of effective methods and strategies.
What you'll do:
Oversees the daily workflow of Operations.
Ensuring the office is stocked with necessary supplies and all equipment is working and properly maintained.
Working with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses. Monitor costs and expenses to assist in budget preparation.
Prepare communications, such as memos, emails, invoices, reports and other correspondence.
Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
Write and edit documents from letters to reports and instructional documents.
Create and maintain filing systems, both electronic and physical.
Manage accounts and perform light bookkeeping.
Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
Generate reports, transcribe minutes from meetings, create presentations, and conduct research.
Anticipate the needs of others to ensure their seamless and positive experience.
Oversee facilities services and maintenance activities.
Organize and supervise other office activities (recycling, renovations, event planning, Blood drive etc.)
Ensure operations adhere to policies and regulations.
Tracking and issuing uniforms for all employees within Operations.
Performs other related duties as assigned.
About you:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Knowledge but not required JDE, BFC, AS400, Concur, OnBase, Dayforce
Multilingual may be preferred or required.
Desire to be proactive and create a positive experience for others.
A team player with leadership skills
Bachelor's degree preferred
5 years' experience
Minimum five years related experience in a high-level management position with P&L responsibility
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Customer Service Representative
Chefs Warehouse job in Brisbane, CA
Our growing organization is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.
What you'lldo:
Accurately receive and process customer orders in a timely manner which are submitted via calls, emails, order boxes and texts.
Provide the highest level of service to our customers. Ensure that customers receive answers to their questions in a timely manner and that all issues result in positive resolution and outcome.
During live calls, engage the customer using suggestive selling with the goal of increasing the order size.
Maintain productivity, accuracy, and other team performance metrics.
Maintain minimum accuracy of 99%.
Maintain minimum productivity of 75 lines per hour.
Be able to provide details of communication between customer and CSR and alert the Sales Representative as needed when new items are being requested or issues are happening at the account.
Additional projects or tasks may be assigned as needed.
About you:
High School Diploma or higher degree required.
Minimum one year experience in a high-volume customer service department environment.
Knowledge of produce and other food products and the motivation to continually learn on the job.
Ability to work in a fast paced, metrics-driven environment, Self-motivated, professional ability to multitask, and work well under pressure.
Excellent interpersonal skills with the ability to develop and maintain a team atmosphere.
Excellent customer focus and customer service skills.
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Warehouse Porter II
Chefs Warehouse job in Brisbane, CA
This position is the first step for an employee to gain experience in management and to grow within the company. The Porter 2 position is considered the below a team lead. This position will be responsible for ensuring customer orders are filled accurately, in a timely manner. and always of the best quality. The employee will also be responsible for assigning work , training new hires and team , and learning to be lead.
What You'll Do:
Attends daily shift meetings follows daily exercise program, listens, and facilitates daily talks and gives suggestions whenever possible, ready to work with all proper personal equipment on (steel toe work shoes, facemask, hairnet..... etc.)
Operates electric walkie or regular pallet jack in order to pick orders on a voice picking system. Responsible for taking care of the equipment and to report any accidents immediately.
Order selects multiple customer orders on a voice picking system. Able to pick and stack product accurately and efficiently to meet company standards on a weekly basis.
Processes shorts and substitutions throughout the night to assist the leads. Audit picked orders and informs the order selectors of their errors on the spot.
Loads the orders on time and in the correct route and stop sequence so the drivers dispatch out on time.
Train new hires on the voice picking system along with training them on the electric pallet jack required for the job they are performing.
Follows the BRC program.
Assigns work to other team members
Take management classes
Other duties and training as assigned or needed.
Responsibilities as
About You:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Effective communication skills
Team oriented
Self - motivated
Attention to detail
Effective organizational skills
Effective time management
Communicates well with other team members and departments.
Ability to work well with others.
Must be able to speak Spanish and English.
High School Diploma or GED preferred.
LANGUAGE SKILLS: Ability to read and comprehend simple instructions. Ability to deal with problems and effectively present information to a small group.
MATHEMATICAL SKILLS: Ability to calculate basic figures and amounts.
REASONING ABILITY: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
EQUIPMENT/MACIDNERY/TOOLS: Electric forklift, dolly, electric walkie pallet jack and electric ride-a-long pallet jack.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stand and walk alternatively depending on specific needs of day. Estimate 90% of time is spent on feet and 10% sitting (break time).
Have regular need to perform the following physical activities: bend/stoop/squat, climb stairs, push, or pull, reach above shoulders.
Have regular need to perform standing and walking activities.
Lifting/carrying up to 50 pounds regularly. Lifting/carrying less than 30 pounds frequently.
Vision requirements: Frequent need to see small detail. Frequent need to see things clearly beyond arm's reach.
Hearing requirements: constant need to communicate in person.
Must be able to speak English and Spanish
TRAVEL REQUIREMENTS: None.
Resumen del puesto: El empacador es responsable de procesar, empacar/reempacar, etiquetar y empacar el producto de manera oportuna y eficiente. El empleado de producción también es responsable de cumplir con las polÃticas de seguridad, las polÃticas/procedimientos de HACCP y SQF y de mantener la limpieza de todas las áreas de trabajo.
Lo que harás:
Procesar el producto (pelar, rebanar, cortar en cubitos, picar, etc.) de acuerdo con las especificaciones del pedido.
Reelaborar productos en mal estado de acuerdo con las pautas de la empresa.
Ayudar a mantener la limpieza del almacén, incluido el barrido y la eliminación de basura.
Operar equipos del almacén, como montacargas y transpaletas.
Agregar/retirar cajas recicladas de la maquinaria empacadora según sea necesario.
Seleccionar las cajas que se fabricarán (seleccionar), etiquetar y guardar (empacar).
Realizar tareas de acuerdo con las polÃticas y procedimientos de HACCP y Safe Quality Food (SQF), según corresponda para la ubicación.
Observar todas las polÃticas y procedimientos de seguridad de la empresa, asegurándose de que siempre se use el EPP (equipo de protección personal) adecuado. Desempeñar todos los deberes y responsabilidades de manera ética y de acuerdo con las polÃticas y los procedimientos de la empresa.
Acerca de usted:
Se prefiere diploma de secundaria o G.E.D.
1 año o más de experiencia laboral previa.
Se prefiere experiencia en un entorno de procesamiento de alimentos.
Estar familiarizado con las polÃticas y procedimientos de SQF y HACCP es una ventaja.
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Sales Associate- Peninsula
Chefs Warehouse job in San Mateo, CA
As a key member of our rapidly growing organization, our Sales Associate ultimately acts as the face of our company by delivering outstanding customer service and building strong relationships. You will be responsible for selling our fine products to restaurants and caterers, hotels and retail establishments by performing the following duties:
What you'll do:
Produce sales revenue through the development and growth of new sales and by increasing sales with existing accounts.
Compile lists of prospective customers for use as sales leads, based on information from networking, newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
Travel throughout assigned territory and/or call on regular and prospective customers to secure orders.
Display or demonstrate product using samples or catalog, and emphasize saleable features.
Quote prices and credit terms and prepare sales contracts for orders obtained.
Estimate date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
Prepare reports of business transactions and keep updated expense accounts.
Work with inside sales representatives to keep account activities and literature up to date.
Track stock levels.
Enter new customer data and other sales data for current customers into computer database.
Develop and maintain relationships with purchasing contacts.
About you:
One to two years of relevant experience in food is highly desired
Previous sales experience in restaurant, food sales, or professional catering, and/or working as a Chef is preferred
High energy, positive and enthusiastic attitude, a strong team player profile
Foster a positive and innovative atmosphere which encourages people to commit to the task in hand and go beyond the call of duty in order to achieve key objectives
Driven and motivated to take responsibility and ensure successful outcomes across activities despite obstacles
Excellent organizational skills with the ability to handle and prioritize multiple concurrent projects and initiatives
Outstanding verbal and written communication skills, developing a culture of participation and involvement
Gather facts and figures, monitor self and others and achieve goals in a timely and factual manner
Self-starter, must ask questions and learn new skills quickly on the job
Bring a sense of urgency and work under tight deadlines with short turnarounds in a fast-paced working environment
College Degree or Culinary Arts education is desired but not required
Candidates must live in the assigned geographic sales area
Overall Compensation:
50k base
Monthly commission
Monthly vehicle car allowance stipend
Career opportunities for both entry level, and experienced individuals
Opportunity to be part of a purpose driven organization
Full benefits package including Medical, Employee Stock Purchase Plan, and 401(k) with matching
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Warehouse Repacker
Chefs Warehouse job in Brisbane, CA
The packer is responsible for processing, packaging/repackaging, labeling, and packing product in a timely, efficient manner. The production clerk is also responsible for adhering to safety policies, HACCP and SQF policies/procedures and maintaining the cleanliness of all work areas.
What you'll do:
Process product (peel, slice, dice, mince, etc.) according to order specifications.
Rework distressed produce in accordance with company guidelines.
Help maintain the cleanliness of the warehouse, including sweeping and trash removal.
Operate warehouse equipment, such as forklifts and pallet jacks.
Add/remove recycled boxes from baler machinery as necessary.
Select cases to be made (pick), label and put away (pack).
Perform tasks in accordance with HACCP and Safe Quality Food (SQF) policies and procedures, as appropriate for location.
Observe all Company safety policies and procedures, ensuring proper PPE (personal protective equipment) is always in use.
Perform all duties and responsibilities in an ethical manner and in accordance with Company policies and procedures.
About you:
High School Diploma or G.E.D preferred.
* 1+ years of previous work experience.
* Experience in a food processing environment preferred.
* Familiarly with SQF and HACCP policies and procedures is a plus.
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Production Cutter
Chefs Warehouse job in Brisbane, CA
As a key member of our rapidly growing organization, the Production Cutter contributes to our success by preparing specialty cuts of meat in a timely and efficient manner to meet our customer's expectations. What you'll do: Select products from pick tickets and stage for production
Cut product to meet customer specifications
Transport finished product to appropriate packaging line utilizing carts
Weigh product to ensure compliance with customer/company specifications
Replenish stock as needed
Maintain work area clean and orderly
Must maintain product integrity with proper handling & report damage to management immediately
Must follow all company policies and procedures
Follow all federal, state and local HACCP, OSHA & GMP guidelines
About you:
High school diploma or equivalent
1-3 months experience
Pay Range - $19-$24/HR.
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Night Warehouse Worker
Chefs Warehouse job in Union City, CA
As a Warehouse Worker, you will be responsible for providing warehouse support including picking, packing, assembly, sorting, shipping, and receiving of orders to meet the facility's productivity and quality goals within the establishment.
What you'll do:
Reads production schedule, customer order, work order, shipping order, or requisition to determine items to be moved, gathered, or distributed.
Moves materials and items from receiving or production areas to storage or to other designated areas.
Sorts and breaks down product by SKU, quantity and product type.
Ability to use electric pallet jack as well as stand-up forklift is a must.
Required to frequently ascend 25ft on cherry picker in a safety harness.
Effectively communicate with Receivers, Drivers, Driver Check-in, & Forklift Operators
Adhering to proper safety practices for truck and trailer pull process on a daily basis.
Sorts and stores goods in designated areas of the warehouse.
Responsible for the proper handling of all company issued equipment, including PPE, voice equipment etc.
Responsible for reporting all safety concerns in the work environment on timely basis.
Must wear company issued uniform.
Assembles customer orders from stock and places orders on pallets or shelves, or moves orders to loading dock to prepare for shipping.
Label pallets with identifying information when instructed.
Opens bales, crates, and other containers when necessary.
About you:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
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Outside sale rep
Chefs Warehouse job in Hayward, CA
The Chef's Warehouse is the preferred choice for foodservice professionals who demand the best, offering a curated selection of specialty ingredients, center-of-plate proteins, and produce sourced globally and locally. Our team of specialty, protein, and produce experts works closely with chefs to meet the highest standards and elevate the guest experience. Our trusted sales representatives are among the best in the industry, helping customers discover new possibilities and craft exceptional culinary experiences. We're seeking a driven, customer-focused professional who thrives on building relationships and delivering innovative food service solutions.
If you're passionate about food, sales, and growing business through personalized service, this is the role for you!Position Summary:As a Sales Associate at The Chef's Warehouse, you ultimately act as the face of our company by delivering outstanding customer service and building and maintaining strong relationships. You will be responsible for selling our fine products to restaurants, caterers, hotels, and retail establishments by performing the following duties:
Growing Revenue: Generate sales through the development of new business opportunities and by expanding relationships with existing accounts
Building Customer Portfolio: Compile lists of prospective customers for use as sale leads that are based on information from networking, newspapers, business directories, industry ads, trade shows, websites, and other sources
Staying On The Move: Travel throughout your assigned territory and call on existing and prospective customers to secure orders
Showcasing Our Value: Present our products using samples or catalogs that highlight key features and benefits that fit customer needs
Sealing The Deal: Quote prices and credit terms to prepare contracts for orders obtained
Maintaining Timelines: Provide estimated date of delivery to customers that is based on knowledge of our production and delivery schedules as well as collect payments from customers in a timely manner
Staying Organized: Maintain detailed records of business transactions, update expense reports, keep internal systems current with customer and sales data, and manage account receivables
Connecting & Teaming Up: Collaborate with inside sales representatives to keep account activities and literature up to date
Managing Inventory Awareness: Track stock levels to align product availability with customer demand
Building Lasting Relationships: Develop and maintain relationships with purchasing contracts that are rooted in trust and built for long-term collaboration
How To Thrive In This Role:
Relevant Experience: 1-2 years of experience in restaurant sales, food sales, professional catering sales, and/or working as a Chef is highly desired and preferred
Positive Attitude: High energy, enthusiastic, a strong team player, and motivated to take responsibility and ensure successful outcomes despite obstacles
Relevant Skills: Excellent organizational skills, outstanding verbal and written communication skills used to develop a culture of participation and involvement, and ability to handle and prioritize multiple projects and initiatives
Self-Starter: Eager to ask questions and learn new skills quickly on the job
Education: College degree desired but not required
Leader: Able to foster a positive and innovative atmosphere that motivates others to take initiative and go above and beyond to achieve key objectives
Data-Driven: Comfortable with gathering facts and figures to monitor individual and team progress in a timely and accurate manner
Determined: Brings a sense of urgency to our fast-paced environment so that tight deadlines are met with short turnarounds
Minimum Qualifications:
Must live within a commutable distance to the assigned geographic sales area
Must have a reliable form of transportation
Must have basic computer skills and understanding
Must have some proficiency in Microsoft Suite
Why Join The Chef's Warehouse:
Competitive base salary with uncapped commission plan
Travel reimbursement
401K Employer Matching
Paid holidays & vacations
Certified as a great place to work by the global authority on workplace culture, employee experience, and leadership behaviors (Great Place To Work )
Our Values:
C urious and Creative
Are you ready to challenge the status quo?
H ungry For Food and Results
Are you passionate about food and driven to deliver results?
E ntrepreneurial
Are you success-oriented and adaptable to ever-changing needs?
F oward Thinking and Flexible
Are you innovative and able to stay ahead of the competition?
S upportive Of Peers and Chefs
Are you eager to collaborate with and support your colleagues?
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Transportation Supervisor
Chefs Warehouse job in Richmond, CA
Plans, directs, coordinates, and participates in activities of warehouse / delivery drivers for the Company including personnel scheduling, meeting customer delivery obligations and standards, and ensuring compliance with applicable state and federal transportation regulations. Duties may be performed personally or through subordinate supervisors.
Shift: Tuesday through Saturday 5am start time
What you'll do:
Coordinate and supervise daily activities of warehouse/driver personnel including route assignments, vehicle assignments, customer deliveries and vendor pick-ups.
Ensure compliance with all USDOT requirements as well as those of other regulatory bodies related to vehicle use and maintenance, safe operation of vehicles, and required medical certifications.
Train warehouse/driver personnel to required standards and complete periodic evaluations of driver performance.
Maintain USDOT-required driver files
Maintain and update work and duty schedules for warehouse / driver personnel
Ensure that vehicles are clean and meet maintenance standards and requirements
Reports services issue to leasing company.
Respond to and resolves customer complaints, including immediate problem-solving, coordinating response with appropriate sales personal and applying corrective action and/or discipline as required
Train warehouse / drivers in all aspects of material handling both on and off the vehicle.
Evaluate employee performance on an ongoing basis - including regularly scheduled road-testing -- and respond with appropriate reinforcement, coaching or correction as necessary
Execute all aspects of accident investigation and insurance reporting in coordination with the Operations Manager, other Company officials, or representatives of insurance interests as circumstances dictate
Monitor trip and dispatch logs and vehicle monitoring software for conformance with schedules and direct preparation and retention of dispatch and vehicle operations records and reports.
Maintain mileage records for taxes and leasing company.
Gain proficiency in the Company's primary sales processing software system as well as subordinate systems
Drive routes during peak times and as needed to carry out the operation's delivery obligations.
Conduct weekly meetings to inform staff of new procedures and other company-wide information. Collaborate with Operations, Product, Purchasing and Sales personnel to ensure information is accurate and comprehensive
About you:
1+ year of relevant supervisor experience.
CDL A license is preferred.
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Corporate Produce SalesAccount Manager
Chefs Warehouse job in San Francisco, CA
The Account Manager is responsible for providing high quality service with a focus on corporate initiatives for assigned chain or independent account(s). They operate as a team conductor to manage, direct, and coordinate all sales plans and programs.
The Account Manager is responsible for strategic selling, bringing core product expertise and leveraging specialists when needed. They are responsible for creating partnering relationships of trust, integrity, customer satisfaction and loyalty and ensures customer compliance. They collaborate with their teams to achieve the objective of building out the store.
What you'lldo:
Execute sales plans and goals designed to increase sales, profit margin and minimize expenses.
Identify and manage new sales opportunities and servicing of existing accounts.
Investigate, recommend, and educate new product offerings to capture new market trends.
Forecast profit, volume growth and other related goals as determined.
Establish buying influences, budgets and purchasing criteria for customer accounts.
Prepare reports on customer account status.
Delivers on corporate goals to deliver synergy and cross selling capabilities to customers.
About you:
Associates' degree in business or related field preferred.
Strong Excel skills
Culinary and/or sales food retail experience
Minimum of 2 years of sales experience
Excellent communication, negotiation, and presentation skills
Strong analytical and problem-solving skills and the ability to work independently.
Aptitude for financial reporting
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Accounting Assistant
Chefs Warehouse job in Brisbane, CA
GreenLeaf is a rapidly growing business unit of The Chefs' Warehouse, distributing the highest quality, local and sustainable produce and specialty foods to exceptional chefs in Northern and Southern California, Reno/Tahoe, and other regions coming soon.
We believe in having a passion for our products and customers. We work hard to deliver excellence and continuous improvement in everything we do.
Essential Duties and Responsibilities:
Generate, verify, and distribute customer invoices accurately and on time.
Monitor aging reports, follow up on past-due accounts, and conduct collection activities while maintaining professionalism.
Reconcile customer accounts, resolve unapplied or misapplied payments, and maintain accurate AR transaction records.
Prepare and distribute AR reports to management
Assist with month-end close and ensure compliance with internal controls and financial policies by providing accurate documentation and account analysis to support internal and external audits.
Verify that all inventory and overhead invoices are reviewed and approved by the appropriate department managers.
Process incoming payments (checks, ACH, wire transfers, and credit cards), accurately apply them to customer accounts, send payment confirmations via email, fax, or mail, and communicate with customers to resolve billing and payment-related issues.
Support inventory control by participating in cycle counts and physical inventory alongside operations and finance teams, and by monitoring daily inventory transactions to identify and investigate discrepancies.
Support audits, month-end close processes, and other projects assigned by leadership.
Qualifications: Skills and Qualifications:
Ability to work independently, manage multiple priorities effectively, and the ability to take initiative
Team player who works well in a fast-paced environment
Excellent organizational and time management skills.
Excellent interpersonal, oral, and written communication skills.
Strong attention to detail.
Foster a collaborative work environment within the team and with cross-functional departments
Strong analytical skills with proficiency in data analysis and financial reporting
MS Office and computer skills- proficiency in Microsoft Excel required
Understanding of general ledger and journal entries is preferred
Education
High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting or related field preferred.
Minimum 2 years accounting/finance experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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Driver Team Leader Non CDL
Chefs Warehouse job in Richmond, CA
Day in the Life of a Driver As a Driver Manager, you will coordinate the activities of drivers to maximize productivity, while assuring prompt and effective service to customers. You must also have a strong work ethic and exceptional attention to detail. It will also be a vital part of your role as a Driver Manager to provide quality customer service while improving efficiency and reducing costs to meet objectives.
What you'lldo:
Establish and maintain positive and professional working relationships with customers and drivers.
Be part of a team that works to maintain drivers and avoid driver turn-over.
Manage driver performance and take proper disciplinary steps when necessary.
Know, support, and enforce company policies.
Collaborate with the Routing Team to improve service levels, on time pick-up and delivery.
Monitoring and addressing all speeding and idling issues
Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
Reinforce all SOP for DOT inspections.
Coordinate the training and onboarding of new drivers.
First line of supervision for drivers.
Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies.
Review implements company policy regarding parking tickets and driving violations.
Address immediate driver concerns with routes, equipment, or procedures.
Oversee fuel card expenses and approve all related invoices.
Ensures safety and federally administered compliance regulations are enforced for equipment, and employees.
Ensure that drivers have a clear understanding of the customers' needs and expectations.
Ability to answer and train DOT safety compliance issues, ensuring that drivers follow Pre/Post-Trip inspection guidelines.
Monitor CDL credentials that prevent drivers from operating a commercial vehicle.
Manages Hours of Service (HOS) to ensure DOT compliance.
Schedule all vacation/leave of absence for all drivers and helpers.
Administer the Driver's hand truck policy and repairs.
Apply sound communication and motivational techniques, to supervise, counsel and discipline drivers.
About you:
CDL A or B
Must be able to read and write English at least at a high school level of proficiency.
Two years of experience working as Driver Manager for a trucking company.
Ability to write routine reports and correspondence.
Able to speak Spanish is helpful.
MS Suite, Outlook, Excel.
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Dispatcher
Chefs Warehouse job in Richmond, CA
Pairs motor vehicles and drivers in the morning prior to the beginning of drivers' daily route. Shift: Sunday through Thursday 11am-8pm What you'll do: Dispatch all drivers and helpers. Daily record keeping of agency and helpers for payroll.
Must record and collect all material given to drivers (ex: gas cards, fobs keys, radio's, etc.).
Maintain hand truck inventory and update spreadsheet.
Maintain and update ez-pass account.
Respond to all emails within 5 minutes and continue responses until resolved.
Must complete hand off log with or without issues.
Responsible for maintaining and charging all phones.
Monitor geo tab and address drivers on all alerts.
Update routers with delivery windows and any address issues.
Check emails before dispatching for any updates, changes or notes.
Answer all phone messages.
Must monitor mobile cast (drivers must use phones daily and correctly) and address any issues.
Complete daily activity sheet.
Complete wufoo report daily.
Update pickup sheet with purchasing twice a day 2pm and 4:00 pm.
Send email updates regarding any issues with the routes including delays.
Update invoice register in as400 for the company.
During the day continually follow up on all pickups with drivers before they become issues.
Assist drivers with directions, roadside assistance, accident guidelines, etc.
About you:
High school diploma or G.E.D. required
2+ year of dispatch experience, preferably in a transportation industry preferred
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
Excellent written and verbal communication skills
Self-directed and able to work without supervision
Skilled multi-tasker and organizer is a must
Bilingual in Spanish preferred
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Sales Manager
Chefs Warehouse job in Napa, CA
Responsible for the development and performance of all sales activities in assigned district. Staffs and directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values. Establishes plans and strategies to expand the customer base in the territory and contributes to the development of training and educational programs for clients and Sales Associates.
What you'll do:
Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
Responsible for the performance and development of the Sales Associates.
Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
Initiates and coordinates development of action plans to penetrate new markets.
Assists in the development and implementation of marketing plans as needed.
Conducts one-on-one review with all Sales Associates to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Sales Associates sales and activity performance.
Provides timely feedback to senior management regarding performance.
Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
Assists Sales Associates in preparation of proposals and presentations.
Controls expenses to meet budget guidelines.
Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Recruits and hires Sales Associates based on criteria agreed upon by senior management.
About you:
5-7 years of experience in sales.
3 years sales management experience required, plus minimal 3 years retail experience preferred
Experience with Microsoft Excel.
Extensive experience in all aspects of Relationship Management.
Strong understanding of customer and market dynamics and requirements.
Willingness to travel and work in a team of professionals.
Proven leadership and ability to drive sales teams
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Inventory/Cycle Counter
Chefs Warehouse job in Brisbane, CA
Responsible for ensuring inventory control processes are accurately followed and reported. Accountable for analysis and reporting of all pertinent data to manage inventory accuracy, cycle counts process and warehouse locations. Conducts cycle counts, physical inventory, data entry, and report generation.
What you'll do:
Responsible for maintaining accurate inventory records
Assist in development and implementation of perpetual inventory
Coordinates cycle counts as scheduled
Ensure the correct use of units of measure and maintain proper labeling on all products
Train personnel in necessary processes to ensure compliance
Help with completing physical inventory as scheduled or as requested by management
Compiles reports and analysis of inventory control results and activities
Analyze inventory metrics and recommend improvements
Maintain and evaluate databases and reports to support inventory control analysis and reporting
Learn Canopy system and suggest needed reports
Performs slot checks as requested to ensure alignment of systems and physical inventory
Perform other projects as assigned.
Maintain a clean, organized and safe work area
Operates indoor and heavy duty forklifts, stand up riders and other necessary warehouse equipment to properly handle materials being received, issued, stocked, and picked
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Production Cutter
Chefs Warehouse job in Richmond, CA
As a key member of our rapidly growing organization, the Production Cutter contributes to our success by preparing specialty cuts of meat in a timely and efficient manner to meet our customer's expectations. What you'll do: * Select products from pick tickets and stage for production
* Cut product to meet customer specifications
* Transport finished product to appropriate packaging line utilizing carts
* Weigh product to ensure compliance with customer/company specifications
* Replenish stock as needed
* Maintain work area clean and orderly
* Must maintain product integrity with proper handling & report damage to management immediately
* Must follow all company policies and procedures
* Follow all federal, state and local HACCP, OSHA & GMP guidelines
About you:
* High school diploma or equivalent
* 1-3 months experience
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Transportation Supervisor
Chefs Warehouse job in Union City, CA
Plans, directs, coordinates, and participates in activities of warehouse / delivery drivers for the Company including personnel scheduling, meeting customer delivery obligations and standards, and ensuring compliance with applicable state and federal transportation regulations. Duties may be performed personally or through subordinate supervisors.
What you'll do:
Coordinate and supervise daily activities of warehouse/driver personnel including route assignments, vehicle assignments, customer deliveries and vendor pick-ups.
Ensure compliance with all USDOT requirements as well as those of other regulatory bodies related to vehicle use and maintenance, safe operation of vehicles, and required medical certifications.
Train warehouse/driver personnel to required standards and complete periodic evaluations of driver performance.
Maintain USDOT-required driver files
Maintain and update work and duty schedules for warehouse / driver personnel
Ensure that vehicles are clean and meet maintenance standards and requirements
Reports services issue to leasing company.
Respond to and resolves customer complaints, including immediate problem-solving, coordinating response with appropriate sales personal and applying corrective action and/or discipline as required
Train warehouse / drivers in all aspects of material handling both on and off the vehicle.
Evaluate employee performance on an ongoing basis - including regularly scheduled road-testing -- and respond with appropriate reinforcement, coaching or correction as necessary
Execute all aspects of accident investigation and insurance reporting in coordination with the Operations Manager, other Company officials, or representatives of insurance interests as circumstances dictate
Monitor trip and dispatch logs and vehicle monitoring software for conformance with schedules and direct preparation and retention of dispatch and vehicle operations records and reports.
Maintain mileage records for taxes and leasing company.
Gain proficiency in the Company's primary sales processing software system as well as subordinate systems
Drive routes during peak times and as needed to carry out the operation's delivery obligations.
Conduct weekly meetings to inform staff of new procedures and other company-wide information. Collaborate with Operations, Product, Purchasing and Sales personnel to ensure information is accurate and comprehensive
About you:
1+ year of relevant experience.
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Outside sale rep
Chefs Warehouse job in Fremont, CA
The Chef's Warehouse is the preferred choice for foodservice professionals who demand the best, offering a curated selection of specialty ingredients, center-of-plate proteins, and produce sourced globally and locally. Our team of specialty, protein, and produce experts works closely with chefs to meet the highest standards and elevate the guest experience. Our trusted sales representatives are among the best in the industry, helping customers discover new possibilities and craft exceptional culinary experiences. We're seeking a driven, customer-focused professional who thrives on building relationships and delivering innovative food service solutions.
If you're passionate about food, sales, and growing business through personalized service, this is the role for you!Position Summary:As a Sales Associate at The Chef's Warehouse, you ultimately act as the face of our company by delivering outstanding customer service and building and maintaining strong relationships. You will be responsible for selling our fine products to restaurants, caterers, hotels, and retail establishments by performing the following duties:
Growing Revenue: Generate sales through the development of new business opportunities and by expanding relationships with existing accounts
Building Customer Portfolio: Compile lists of prospective customers for use as sale leads that are based on information from networking, newspapers, business directories, industry ads, trade shows, websites, and other sources
Staying On The Move: Travel throughout your assigned territory and call on existing and prospective customers to secure orders
Showcasing Our Value: Present our products using samples or catalogs that highlight key features and benefits that fit customer needs
Sealing The Deal: Quote prices and credit terms to prepare contracts for orders obtained
Maintaining Timelines: Provide estimated date of delivery to customers that is based on knowledge of our production and delivery schedules as well as collect payments from customers in a timely manner
Staying Organized: Maintain detailed records of business transactions, update expense reports, keep internal systems current with customer and sales data, and manage account receivables
Connecting & Teaming Up: Collaborate with inside sales representatives to keep account activities and literature up to date
Managing Inventory Awareness: Track stock levels to align product availability with customer demand
Building Lasting Relationships: Develop and maintain relationships with purchasing contracts that are rooted in trust and built for long-term collaboration
How To Thrive In This Role:
Relevant Experience: 1-2 years of experience in restaurant sales, food sales, professional catering sales, and/or working as a Chef is highly desired and preferred
Positive Attitude: High energy, enthusiastic, a strong team player, and motivated to take responsibility and ensure successful outcomes despite obstacles
Relevant Skills: Excellent organizational skills, outstanding verbal and written communication skills used to develop a culture of participation and involvement, and ability to handle and prioritize multiple projects and initiatives
Self-Starter: Eager to ask questions and learn new skills quickly on the job
Education: College degree desired but not required
Leader: Able to foster a positive and innovative atmosphere that motivates others to take initiative and go above and beyond to achieve key objectives
Data-Driven: Comfortable with gathering facts and figures to monitor individual and team progress in a timely and accurate manner
Determined: Brings a sense of urgency to our fast-paced environment so that tight deadlines are met with short turnarounds
Minimum Qualifications:
Must live within a commutable distance to the assigned geographic sales area
Must have a reliable form of transportation
Must have basic computer skills and understanding
Must have some proficiency in Microsoft Suite
Why Join The Chef's Warehouse:
Competitive base salary with uncapped commission plan
Travel reimbursement
401K Employer Matching
Paid holidays & vacations
Certified as a great place to work by the global authority on workplace culture, employee experience, and leadership behaviors (Great Place To Work )
Our Values:
C urious and Creative
Are you ready to challenge the status quo?
H ungry For Food and Results
Are you passionate about food and driven to deliver results?
E ntrepreneurial
Are you success-oriented and adaptable to ever-changing needs?
F oward Thinking and Flexible
Are you innovative and able to stay ahead of the competition?
S upportive Of Peers and Chefs
Are you eager to collaborate with and support your colleagues?
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Night Picker
Chefs Warehouse job in Petaluma, CA
Receives, stores, and distributes material, tools, equipment, and products within establishments by performing the following duties. What you'll do: Reads production schedule, customer order, work order, shipping order, or requisition to determine items to be moved, gathered, or distributed.
Conveys materials and items from receiving or production areas to storage or to other designated areas.
Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code.
Sorts and stores perishable goods in refrigerated rooms.
Fills requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to production workers or assembly line.
Assembles customer orders from stock and places orders on pallets or shelves or conveys orders to packing station or shipping department and prepare for shipping.
Marks materials with identifying information.
Opens bales, crates, and other containers.
Records amounts of materials or items received or distributed.
Weighs or counts items for distribution within plant to ensure conformance to company standards. Assists in billing process.
Arranges stock parts in specified sequence for assembly by other workers by location.
Uses computer to enter records.
Compiles worksheets or tickets from customer specifications.
Drives vehicle to transport stored items from warehouse to plant or to pick up items from several locations for shipment.
About you:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
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