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Sales Support Representative jobs at The Connection - 5577 jobs

  • Distribution Support Spec- PCC

    Connection 4.2company rating

    Sales support representative job at The Connection

    What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days. Job Summary Working under the supervision of the Supervisor, Traffic and Distribution Operations referring only exceptional problems and issues for management review or approval, the Distribution Support (DS) Specialist is a blended position consisting of existing Distribution Support duties & responsibilities, and additional duties in the Freight Audit department as outlined in this PCD. The DSS environment is deadline-driven and work must be accomplished with minimal to no errors. Where applicable, this position assures departmental processes are performed in compliance with applicable Sarbanes-Oxley controls. Responsibilities Primary Job Duties • Prepares truck bills of lading and associated documentation for all LTL, and Third Party billing exception orders. Handles requests for changes to orders and logs cases in Call Tracker phone system, as well as PEGA Case Management System. • Assists with the hourly processing of pick runs and printer room duties • Assists with “stuck” orders and system issues. • Completes post-audit on freight bills to ensure that the company pays the correct freight charges for services rendered. • Resolves invoicing problems • Maintains shipment database & prepares reports which tabulate and communicate traffic costs, quality, and departmental productivity for control and analysis purposes • Provides freight quotes, proper routing instructions, shipping information and arrange special shipments, as needed. • Additional Support Duties - Provide support to other departments as needed with special projects and tasks. Hours for this position are 9:30am - 6pm Monday thru Friday Min USD $20.19/Hr. Max USD $25.48/Hr. Qualifications Required competencies: • 40 WPM minimum typing skills to process documentation and make changes to sales orders. • Experience with multi-phone line system to answer sales support inquiries. • Knowledge of JD Edwards enterprise software (E1) to perform daily functions. • Proficiency with Microsoft Office with ability to create and edit documents or simple spreadsheets. • Experience with database products such as Filemaker Pro to retrieve and manage data. • Experience with Internet-based applications and services to complete job-specific tasks. • Familiarity with email etiquette, creating & organizing email folders, tabbed web-browsing, navigating multiple screens and solid computer literacy needed to complete daily functions. • Intermediate Microsoft Excel skills with ability to create complex spreadsheets using formulas, including v-lookup, and pivot tables. • Attention to detail in composing, keying, and proofing professional business materials. • Knowledge of geography and ability to comprehend regulatory information is helpful. • Customer oriented with ability to listen to and anticipate needs of the customer. • Adaptable with ability to switch tasks based on shifting priorities. • Effective verbal communication skills are essential to successfully completing tasks. • Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals. • Interpersonal skills with ability to work well with all levels of the organization. • Good listening skills with ability to receive information completely and understand what is being said. • Detail oriented with item by item focus, meticulous attention to detail with ability to proofread for accuracy. • Ability to achieve high level of accuracy and strong commitment to ensure department standards, regulatory and contractual requirements are achieved on a consistent basis.
    $20.2-25.5 hourly Auto-Apply 6d ago
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  • Customer Support Representative

    Aston Carter 3.7company rating

    Richardson, TX jobs

    This role is designed to provide essential support and customer service to individuals contacting the People Service Center. As a People Associate, you will play a key role in ensuring customer satisfaction and maintaining efficient operations within the team. Responsibilities + Handle inbound and outbound customer service phone support, providing prompt and courteous assistance to employees or clients. + Manage service tickets, logging, tracking, and resolving requests or issues submitted through internal systems. + Ensure timely follow-up and accurate documentation to maintain data integrity and compliance. + Regularly input and update information in relevant databases or systems. Essential Skills + Attention to detail, demonstrating precision and accuracy in completing tasks. + Ability to multitask, managing multiple responsibilities simultaneously while maintaining quality and meeting deadlines. + Effective communication skills, clearly conveying information both verbally and in writing. + Strong interpersonal skills to build positive working relationships and collaborate effectively with team members and stakeholders. Additional Skills & Qualifications + Proficiency in Microsoft Suite and basic computer functions. + Experience with ServiceNow and PeopleSoft is a plus. + At least 3 years of experience in customer service or related industry. + High School diploma or GED. Work Environment This position offers a hybrid work schedule with Monday and Friday as work-from-home days, while Tuesday to Thursday require onsite presence. You will work alongside a collaborative team, offering a supportive and dynamic environment. Job Type & Location This is a Contract position based out of Richardson, TX. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Richardson,TX. Application Deadline This position is anticipated to close on Jan 30, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $18-20 hourly 1d ago
  • Customer Service Representative

    Aston Carter 3.7company rating

    Dublin, OH jobs

    Account Coordinator / Order Entry Schedule: Monday-Friday, 9:00 AM - 6:00 PM About the Role We are looking for a detail-oriented Account Coordinator to join our team! In this role, you will serve as a key point of contact for customers and internal departments, ensuring smooth order processing and exceptional service. You'll manage a high volume of orders, maintain strong relationships with warehouse and freight partners, and contribute to a collaborative team environment. Responsibilities + Communicate effectively with customers and internal teams (Purchasing, Sales, Operations, Logistics, Accounting). + Maintain close relationships with warehouse and freight carriers regarding customer orders. + Provide backup support for other Customer Service Representatives as needed. + Process a high volume of incoming orders via phone, email, and fax; accurately enter details into SAP. + Respond to inquiries on product availability, shipping, invoices, returns, and other customer needs. + Reconcile purchase order and order discrepancies promptly. + Run and review daily and ad-hoc reports. + Assist with special projects and process improvements. + Collaborate with Account Managers on customer updates and inquiries. + Manage a consistent book of business (200-250 customers). Qualifications + Experience: 1-2 years in order entry or customer service. + Education: High school diploma or equivalent. + Technical Skills: Proficiency in Microsoft Word and Excel; SAP experience preferred. + Ability to perform basic Excel formulas (SUM, AVG, etc.). + Strong attention to detail and accuracy. + Excellent organizational and multitasking skills. + Ability to thrive in a fast-paced environment. + Strong communication skills (verbal and written). + Team-oriented mindset. Additional Skills + Familiarity with data entry and order entry processes. + Experience building long-term customer relationships. Job Type & Location This is a Contract to Hire position based out of Dublin, OH. Pay and Benefits The pay range for this position is $23.08 - $23.08/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dublin,OH. Application Deadline This position is anticipated to close on Jan 26, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $23.1-23.1 hourly 1d ago
  • Customer Service Representative

    Amphenol Aerospace Operations 4.5company rating

    Sidney, NY jobs

    The Role - Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY. The key responsibilities of this Customer Service Representative include, but are not limited to: Serve as a proactive liaison for a designated group of customers to provide quotations, perform order maintenance and expedite orders. Provide this information through a multi-functional team approach. Process all change orders and schedule advances in a prompt and courteous manner. Expedite delivery of customer orders to comply with customer requirements. Coordinate expedites through appropriate personnel in Planning & Production Departments. Monitor delivery status of orders from key customers. Coordinate source inspection to enable parts to ship in a timely manner. Verify and administer terms and conditions on customer orders and quotations. Process complete and accurate phone quotations. Process purchase orders for imported products. Receive and process customer purchase orders and informs them of delivery date. Fulfil customer requests for information. Process confirming orders and coordinates with necessary personnel. Monitor quote progress to assure response by due date. Monitor order progress to assure prompt processing. Serve as back-up to other Customer Service Representatives on customer team. Salary $50,000 - $63,000 Location - Sidney, NY 30 Minute Drive from Binghamton, NY 20 Minute Drive from Oneonta, NY The Person - The key skills and qualities of a Customer Service Representative at Amphenol Aerospace Operations: Associates degree with experience in customer service in a manufacturing environment or call center required and/or equivalent related education experience. Excellent interpersonal skills and be adept at both oral and written communications. Proficiency with Microsoft Office Confidentiality Be a team player Be able to work in a fast paced environment The Company - With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 100 years. Focusing on serving the needs of advanced and challenging market segments, we pride ourselves on our consistent ability to innovate and provide the markets with new creative solutions. Working at Amphenol means you are recognized and valued for your contributions because we believe that our human capital is the most valuable asset we have. We support and encourage career development for all employees and have ample opportunities for advancement. We pride ourselves for being customer-centric, accountable, reliable, and enthusiastic in all that we do. These values are ingrained in each of us and contribute to a culture of teamwork and meaningful work. Amphenol offers a competitive wage and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. This position requires access to controlled technology that is subject to US export controls. Qualified candidates must be a US person (including US Citizen, lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s) from the U.S. Government. Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status. We aim to create an inclusive working environment where all employees are respected and treated equally. Amphenol - Making History, Designing the Future
    $50k-63k yearly 1d ago
  • Sales Operations Lead, Global Strategic Partners, AWS Specialist and Partners Sales Operations

    Amazon 4.7company rating

    Seattle, WA jobs

    AWS is seeking a Sales Operations Lead, to drive data-driven decision-making and operational excellence for the Global Consulting Partner organization, focused on our Global Strategic Partners (GSP). This role is crucial in leading and scaling mission-critical frameworks, including goal setting, key initiatives, business reviews, and data analysis, to inform strategic recommendations in a rapidly growing, complex environment. Working closely with GSP leadership, the Sales Operations Lead develops, implements, and manages sales processes, systems, and metrics to help Partner Development Managers and those involved in the sales process increase revenue growth and customer acquisition. Analyzes sales performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day-to-day operational excellence through sales process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, both verbally and in writing, while fostering strong stakeholder relationships. As the AI-powered sales landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision-making. The Sales Operations Lead will work closely with GSP leadership and cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the sales organization's productivity and effectiveness. Key job responsibilities 1. Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. 2. Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting. 3. Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems 4. Maintains sales tools data quality to ensure accurate reporting and forecasting 5. Implements sales workflows and automation to streamline process and improve seller efficiency 6. Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks. 8. Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency. 9. Acts as primary point of contact to resolve stakeholders' requests and execute daily operational processes. 10. Leads sales tools training and adoption initiatives to improve utilization and productivity. 11. Leads cross-functional projects to improve sales efficiency and processes. 12. Drives escalations, gap-to-green, and/or other issues to resolution. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 7+ years of sales operations or equivalent experience - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations - Experience presenting to senior leadership Preferred Qualifications - Experience working within a high-growth, technology company - Bachelor's degree or equivalent, or experience using data and analytics to drive sales strategy and results - Experience using data and analytics to drive sales strategy and results - Understanding of AI capabilities and limitations in sales contexts - Experience in prompt engineering and working with large language models Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually USA, NY, New York - 147,300.00 - 199,300.00 USD annually USA, TX, Austin - 133,900.00 - 181,200.00 USD annually USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
    $157k-215k yearly est. 2d ago
  • Customer Service Representative

    Aston Carter 3.7company rating

    Carlsbad, CA jobs

    We are seeking a detail-oriented and organized Customer Service Representative to join our team. The ideal candidate will be responsible for managing and responding to emails, focusing on different customers efficiently. Strong organizational skills and excellent email communication abilities are essential. Experience with high-volume data entry, ERP systems, and familiarity with Microsoft Word and Excel are required. The role involves working with numerous part numbers and effectively handling challenging situations with customers. Responsibilities + Manage and respond to customer emails in a timely and organized manner. + Focus on different customer needs and prioritize accordingly. + Maintain accurate alphanumeric data entry. + Utilize ERP systems for efficient data management. + Collaborate with the team to handle difficult scheduling and customer interactions. + Retain information about numerous part numbers and products. Essential Skills + Proficiency in data entry and customer service. + Strong organizational skills with attention to detail. + Experience with Microsoft Word, Excel, and ERP systems. + Ability to quickly learn and retain processes. + Excellent written and verbal communication skills. Additional Skills & Qualifications + Outgoing personality with the ability to work well with others. + Administrative support experience is a plus. + No degree needed; relevant experience is more important. + Ability to stay focused and work hard in a quiet, analytical team environment. Job Type & Location This is a Contract to Hire position based out of Carlsbad, CA. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Carlsbad,CA. Application Deadline This position is anticipated to close on Jan 26, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $22-24 hourly 1d ago
  • Sales Operations Lead, Global Strategic Partners, AWS Specialist and Partners Sales Operations

    Amazon 4.7company rating

    Mountain View, CA jobs

    AWS is seeking a Sales Operations Lead, to drive data-driven decision-making and operational excellence for the Global Consulting Partner organization, focused on our Global Strategic Partners (GSP). This role is crucial in leading and scaling mission-critical frameworks, including goal setting, key initiatives, business reviews, and data analysis, to inform strategic recommendations in a rapidly growing, complex environment. Working closely with GSP leadership, the Sales Operations Lead develops, implements, and manages sales processes, systems, and metrics to help Partner Development Managers and those involved in the sales process increase revenue growth and customer acquisition. Analyzes sales performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day-to-day operational excellence through sales process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, both verbally and in writing, while fostering strong stakeholder relationships. As the AI-powered sales landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision-making. The Sales Operations Lead will work closely with GSP leadership and cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the sales organization's productivity and effectiveness. Key job responsibilities 1. Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. 2. Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting. 3. Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems 4. Maintains sales tools data quality to ensure accurate reporting and forecasting 5. Implements sales workflows and automation to streamline process and improve seller efficiency 6. Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks. 8. Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency. 9. Acts as primary point of contact to resolve stakeholders' requests and execute daily operational processes. 10. Leads sales tools training and adoption initiatives to improve utilization and productivity. 11. Leads cross-functional projects to improve sales efficiency and processes. 12. Drives escalations, gap-to-green, and/or other issues to resolution. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 7+ years of sales operations or equivalent experience - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations - Experience presenting to senior leadership Preferred Qualifications - Experience working within a high-growth, technology company - Bachelor's degree or equivalent, or experience using data and analytics to drive sales strategy and results - Experience using data and analytics to drive sales strategy and results - Understanding of AI capabilities and limitations in sales contexts - Experience in prompt engineering and working with large language models Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually USA, NY, New York - 147,300.00 - 199,300.00 USD annually USA, TX, Austin - 133,900.00 - 181,200.00 USD annually USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
    $122k-169k yearly est. 2d ago
  • Sales Operations Lead, Global Strategic Partners, AWS Specialist and Partners Sales Operations

    Amazon 4.7company rating

    New York, NY jobs

    AWS is seeking a Sales Operations Lead, to drive data-driven decision-making and operational excellence for the Global Consulting Partner organization, focused on our Global Strategic Partners (GSP). This role is crucial in leading and scaling mission-critical frameworks, including goal setting, key initiatives, business reviews, and data analysis, to inform strategic recommendations in a rapidly growing, complex environment. Working closely with GSP leadership, the Sales Operations Lead develops, implements, and manages sales processes, systems, and metrics to help Partner Development Managers and those involved in the sales process increase revenue growth and customer acquisition. Analyzes sales performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day-to-day operational excellence through sales process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, both verbally and in writing, while fostering strong stakeholder relationships. As the AI-powered sales landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision-making. The Sales Operations Lead will work closely with GSP leadership and cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the sales organization's productivity and effectiveness. Key job responsibilities 1. Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. 2. Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting. 3. Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems 4. Maintains sales tools data quality to ensure accurate reporting and forecasting 5. Implements sales workflows and automation to streamline process and improve seller efficiency 6. Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks. 8. Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency. 9. Acts as primary point of contact to resolve stakeholders' requests and execute daily operational processes. 10. Leads sales tools training and adoption initiatives to improve utilization and productivity. 11. Leads cross-functional projects to improve sales efficiency and processes. 12. Drives escalations, gap-to-green, and/or other issues to resolution. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 7+ years of sales operations or equivalent experience - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations - Experience presenting to senior leadership Preferred Qualifications - Experience working within a high-growth, technology company - Bachelor's degree or equivalent, or experience using data and analytics to drive sales strategy and results - Experience using data and analytics to drive sales strategy and results - Understanding of AI capabilities and limitations in sales contexts - Experience in prompt engineering and working with large language models Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually USA, NY, New York - 147,300.00 - 199,300.00 USD annually USA, TX, Austin - 133,900.00 - 181,200.00 USD annually USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
    $109k-160k yearly est. 2d ago
  • Sales Operations Lead, Global Strategic Partners, AWS Specialist and Partners Sales Operations

    Amazon 4.7company rating

    Austin, TX jobs

    AWS is seeking a Sales Operations Lead, to drive data-driven decision-making and operational excellence for the Global Consulting Partner organization, focused on our Global Strategic Partners (GSP). This role is crucial in leading and scaling mission-critical frameworks, including goal setting, key initiatives, business reviews, and data analysis, to inform strategic recommendations in a rapidly growing, complex environment. Working closely with GSP leadership, the Sales Operations Lead develops, implements, and manages sales processes, systems, and metrics to help Partner Development Managers and those involved in the sales process increase revenue growth and customer acquisition. Analyzes sales performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day-to-day operational excellence through sales process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, both verbally and in writing, while fostering strong stakeholder relationships. As the AI-powered sales landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision-making. The Sales Operations Lead will work closely with GSP leadership and cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the sales organization's productivity and effectiveness. Key job responsibilities 1. Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. 2. Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting. 3. Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems 4. Maintains sales tools data quality to ensure accurate reporting and forecasting 5. Implements sales workflows and automation to streamline process and improve seller efficiency 6. Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks. 8. Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency. 9. Acts as primary point of contact to resolve stakeholders' requests and execute daily operational processes. 10. Leads sales tools training and adoption initiatives to improve utilization and productivity. 11. Leads cross-functional projects to improve sales efficiency and processes. 12. Drives escalations, gap-to-green, and/or other issues to resolution. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 7+ years of sales operations or equivalent experience - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations - Experience presenting to senior leadership Preferred Qualifications - Experience working within a high-growth, technology company - Bachelor's degree or equivalent, or experience using data and analytics to drive sales strategy and results - Experience using data and analytics to drive sales strategy and results - Understanding of AI capabilities and limitations in sales contexts - Experience in prompt engineering and working with large language models Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually USA, NY, New York - 147,300.00 - 199,300.00 USD annually USA, TX, Austin - 133,900.00 - 181,200.00 USD annually USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
    $90k-141k yearly est. 2d ago
  • Customer Service Representative

    Aston Carter 3.7company rating

    Tucker, GA jobs

    The Customer Service Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies. Responsibilities + Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. + Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments. + Refer unresolved customer grievances to designated departments for further investigation. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. + Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Essential Skills + Customer service oriented with a focus on providing information in response to inquiries about products and services. + Strong verbal and written communication skills. + Attention to detail and customer service skills. + Interpersonal skills and the ability to work independently. + Ability to accurately document and record customer/client information. + Previous experience with computer applications, such as MS Outlook or data entry software. Additional Skills & Qualifications + High school diploma or GED preferred. + 0-2 years of customer service related experience required. + 1+ year of experience in customer service with active interactions/communications with customers. + Self-starter, multi-tasker, good communicator, highly organized, calm under pressure. + Knowledge of Microsoft Office/Excel/Word. + Proficiency in computer operations. Work Environment The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM. Job Type & Location This is a Contract to Hire position based out of Tucker, GA. Pay and Benefits The pay range for this position is $16.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tucker,GA. Application Deadline This position is anticipated to close on Jan 27, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $16-17 hourly 1d ago
  • Sales Support Representative (Recent graduate)

    Future Electronics 4.6company rating

    Milwaukee, WI jobs

    Sales Support Representative About the role The primary role of the Sale Support Representative will be to assist the Sales Representatives by entering orders into the system in accordance with the customer's specifications to ensure the order is shipped in a timely manner. The Sales Support Representative will communicate extensively and be the primary point of contact when dealing with internal departments (Credit, Marketing, and Distribution Center). What you'll be working on Enter new orders into the system Make all necessary changes to the purchase order (release, cancellation, part change, price change) to ensure customer satisfaction. Interact and collaborate with internal departments (Marketing, Credit, Distribution center) to meet the commitments made to the customers Troubleshooting Filing Ad hoc projects We're looking for someone with College Diploma or Business Certificate Good knowledge of Microsoft Office (Word, Excel) Previous experience in a fast-paced work environment in an admin role preferred Strong interpersonal and communication skills Ability to multi-task Detail-oriented skill with Ability to work autonomously Previous administrative experience would be an asset Why join us Our approach to employee wellness is holistic, which is why alongside competitive salaries, and excellent health and dental benefits, corporate employees have access to: Medical coverage through the United Healthcare Choice Plus Plan Telemedicine and virtual medical visit coverage Prescription coverage through Express Scripts Two dental plan options with Delta Dental of MA Flexible Spending Accounts Company-paid life insurance and short-term disability benefits Supplemental life insurance Long-term disability Future Electronics is proudly an equal opportunity employer that embraces a diverse environment of inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, sexual orientation, national origin, genetics, disability, or age.
    $34k-42k yearly est. 3d ago
  • Solutions Center Representative

    Pyramid Consulting, Inc. 4.1company rating

    Scottsdale, AZ jobs

    Immediate need for a talented Solutions Center Representative. This is a 12-month contract, with potential for project extension opportunity with long-term potential and is located in Scottsdale, AZ (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-01626 Pay Range: $18 - $19 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Provides outstanding quality customer service by demonstrating and understanding customer needs and emphasizing timely responses. Key Requirements and Technology Experience: Key Skills; Customer Service Associate degree/bachelor's degree Our client is a leading Financial industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $18-19 hourly 3d ago
  • Mainframe Modernization Sales Consultant

    IBM Computing 4.7company rating

    San Francisco, CA jobs

    A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Responsibilities Providing subject matter expertise working with Consulting Partners and Practice Leaders towards identifying and progressing Mainframe Modernization opportunities. Creating pipeline via campaigns: defining, developing, executing and articulating business outcomes from campaigns targeted at Mainframe Modernization prospects Understanding typical industry business processes and architectures Establishing deep client relationships Communicating effectively with technical and business audiences Consultative selling with clients and sales teams to identify, qualify, define approach, and craft services solutions for Mainframe Modernization opportunities Develop material using appropriate frameworks and models Facilitate and support modernization discovery and solutioning workshops Understand client's business objectives, challenges and current state Create a vision of the future state and outline implementation approach Define compelling business propositions for proposals and presentations Highlight benefit, value creation, key risks and mitigation strategies Identify and discuss issues with the client Work with the client and IBM teams to develop solutions Provide modernization solutions that increase clients' competitiveness, improve business operations, drive largest business benefit, and improve customer experience Establishing credibility with clients and IBM team members based on Mainframe Modernization expertise Effectively applying Mainframe Modernization techniques, patterns and tools Required technical and professional expertise This role will focus on project sales, including: Identifying opportunities and increasing pipeline Defining and executing sales campaigns for targeted accounts Participating in pre-sales activities to gain client mind share Assessing current client requirements and solutioning competitive offering Developing and presenting business cases and proposals You are comfortable working in a matrixed organization, teaming and building trusted relationships with other service lines and business units within IBM to close deals. You have skills partnering and building trusted relationship with senior client contacts, including the CxO level. Preferred technical and professional experience At least 10 years of experience in technical sales solutioning role At least 5 years of experience with North American clients At least 5 years of experience in application modernization consulting, spanning the spectrum of modernization patterns Experience assessing client environments for modernization opportunities Experience developing and presenting impactful sales collateral to clients and internally At least 5 years of experience developing and refining services offerings At least 5 years of experience in a solution generating role At least 5 years of experience working with mainframe and distributed computing technologies including; COBOL, CICS, JCL, IDMS, Natural, C#, Java, and / or .NET At least 3 years of experience in next gen technologies (e.g. Cloud, Microservices, API) At least 3 years of experience selling management consulting services At least 3 years of experience building C level client relationships At least 3 years of experience facilitating workshops / meetings Experience in Mainframe Application Development and/or DevOps Solution or Architecture Certification on AWS, Azure, IBM Cloud or Google Cloud IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. #J-18808-Ljbffr
    $101k-131k yearly est. 1d ago
  • Sales Strategy & Operations - Government and Education

    Openai 4.2company rating

    San Francisco, CA jobs

    About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users. As part of the GTM Strategy & Operations team, you'll play a critical role in guiding the GTM strategy and driving operational efficiency to accomplish this mission. This role will serve as a trusted advisor to OpenAI for Government leadership and OpenAI for Education leadership -providing data-driven insights, managing core operating cadences, and leading high-impact projects that influence how we engage with government customers and scale our business. You'll collaborate cross-functionally with Finance, Enablement, Data and Growth Strategy teams to align efforts, drive efficiencies, and accelerate growth. In this role, you'll: Drive operating cadences for the Government and Edu businesses (e.g. forecasting, pipeline review, top accounts review, monthly / quarterly business reviews) and conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization Collaborate with GTM leadership and cross-functional stakeholders to develop go-to-market strategy and resource plans Design and manage territory allocation to optimize Government and Edu team performance; Collaborate closely with the GTM leadership to ensure alignment with overall business objectives and provide data-driven recommendations for territory adjustments. Lead strategic projects to improve efficiency and effectiveness across the revenue organization. Partner closely with technical teams to implement processes systematically. Work closely with the data team to ensure data accuracy and availability for revenue-related activities. You might thrive in this role if you have: 7+ years experience in revenue operations or strategy at a high-growth, technology company Extensive experience with government-related sales or GTM organizations. Preferred if covered multiple areas including national security, federal civilian, state and local government, business partnerships, and/or international public sector Some experience with Edu-related sales or GTM organizations (higher education, k-12, and/or international) Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel) Strong analytical skills with a focus on attention to detail Experience building territories, comp plans, and setting quotas for GTM teams Exceptional project management skills, with experience leading complex, cross-functional initiatives Strong communication skills and executive presence An understanding of the AI landscape, our applications, and the problems they solve for our customers. The ability to thrive in ambiguity and work autonomously Exceptional organizational skills The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. OpenAI's affirmative action and equal employment opportunity policy statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr
    $84k-127k yearly est. 5d ago
  • Sales Enablement Specialist ll

    Allvue Systems LLC 4.2company rating

    New York, NY jobs

    About Allvue We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We're looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you're collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that's revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Job Summary The Sales Enablement Manager plays a critical role in accelerating sales performance by equipping revenue teams with the training, tools, insights, and certifications needed to succeed. This role owns the end-to-end enablement experience, from new hire onboarding to continuous education and GTM readiness. Ensuring programs are scalable, data-driven, and tightly aligned to business priorities. Partnering closely with Sales, Product Marketing, and Product, this role leverages tools like Gong, LMS platforms, and AI-driven insights to deliver impactful training, close skill gaps, and drive measurable improvements in sales effectiveness. Responsibilities Onboarding and Continuous Training/Certification Own & deliver new hire onboarding for roles such as account executives, business development representatives and account managers, ensuring all sales hires are prepared to deliver results quickly and effectively Design and deliver continuous training and certifications to address ongoing developmental needs of sales teams, with a focus on scalability and measurable outcomes Maintain, update, and improve training content such as sales playbooks, GTM certifications, and interactive e-learning materials within Docebo or similar LMS tools Implement metrics to track the progress and effectiveness of training programs, ensuring high adoption rates and desired performance outcomes GTM Launch & Sales Enablement Strategy Collaborate with Product Marketing and Product teams to standardize and enhance the Go-To-Market (GTM) launch processes, ensuring alignment with the enablement strategy Build and deliver standardized GTM-related resources to the sales organization, including certifications, modules, competitive playbooks, and other relevant enablement materials Lead cross-functional efforts to ensure sales teams receive the tools and knowledge to confidently execute GTM strategies AI & Data-Driven Enablement Leverage Gong insights and other enablement data to identify critical training gaps and adjust enablement programs for maximum impact Develop and execute Gong campaigns to assess the effectiveness of training initiatives and create actionable improvement plans based on results Explore and incorporate AI-driven strategies and tools to improve the scalability, relevance, and efficiency of enablement initiatives Training Delivery & Support Lead engaging and impactful organization-wide training sessions, small group coaching, and 1:1 training sessions as necessary Build relationships and serve as a trusted advisor to sales teams, ensuring training material and initiatives directly support their success Work closely with sales leadership to understand specific challenges and tailor training to address role-specific needs and objectives, including account executives, business development representatives and account managers Requirements 2 to 4 years of experience (preferred) in sales enablement, sales, supporting sales teams, education, or related fields, with a proven ability to deliver impactful enablement programs Experience creating and maintaining training courses or certifications using Docebo or a similar Learning Management System (LMS) Hands-on experience and familiarity with Gong and other sales enablement tools (e.g., ZoomInfo, Preqin), with an ability to extract insights and turn them into actionable enablement strategies Comfortable leading a variety of training formats, including new hire onboarding, org-wide training sessions for roles such as account executives, business development representatives and account managers, as well as targeted small group coaching and 1:1 sessions Ability to think strategically about ongoing/continuous education, ensuring training programs evolve with the business and address team-specific needs Strong communication and presentation skills for engaging large audiences and diverse teams Analytical mindset with experience interpreting tool usage (e.g., Gong) and other data points to develop measurable training and enablement strategies Ability to identify and integrate AI-driven processes into enablement efforts, contributing to innovative training and coaching solutions Exceptional collaboration skills to align goals and deliverables across Product Marketing, Product, and Sales teams Excellent English written and verbal communication Education/Certifications * A Bachelor's Degree in fields such as Business, Sales, Information Systems, Technology, Communications, Education, or Finance, or an Associate's Degree with equivalent experience. What We Offer Health Coverage options along with other voluntary benefits Enterprise Udemy membership with access to thousands of personal and professional development courses 401K with Company match up to 4% or Employee Pension plan Competitive pay and year-end bonus potential Flexible PTO Charitable Donation matching, along with Volunteer and Voting PTO Numerous team building activities to promote collaboration in a fun and fast-paced work environment The target compensation for this role is specific to the U.S. Your estimated compensation will be based upon a variety of factors, including but not limited to your skills, experience, education, licensures and/or certifications, and the local market. The estimated range for the role is $76,000 to $90,000. EEOC Statement Allvue Systems provides equal employment opportunities (EEO) for all employees and applicants for employment. We recognize the real value of bringing people together from diverse backgrounds, experiences and perspectives - we don't just accept difference, we celebrate and support it. We are committed to advancing these efforts through our strategies to hire, promote, create and support a diverse and inclusive environment throughout our workforce and workplace. It is our policy to prohibit discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In addition, Allvue will provide reasonable accommodations for qualified individuals with disabilities.
    $76k-90k yearly 1d ago
  • Sales Consultant

    DRB Homes 3.7company rating

    Houston, TX jobs

    JOB PURPOSE: Responsible for the sale of single-family homes in designated communities. Coordinate all aspects of the home buying process to provide an outstanding customer experience. Ensure timely settlements to achieve monthly and annual goals. Performs general on-site administrative functions. Directs Sales Associates/Sales Assistants activities. ESSENTIAL FUNCTIONS: Duties and Responsibilities Meet or exceed monthly sales/settlement quota. Provide excellent customer service Greet all prospective customers. Demonstrates model home; provides information on home features and benefits. Provide information regarding community and surrounding area. Ensures that model home site is well maintained and presentable. Assist customer with selection of home site, house plan, and structural options. Pre-qualify customer and complete contract worksheet. Prepare all contracts addenda, color selections, etc. accurately and completely. Assist customer with loan application, obtain deposits per company requirements, and expedite submission and approval. Liaison with production team to assure planning and execution of building process. Follow up with loans, contingent contracts, listings of re-sales, homeowners after settlement. Participate in weekly sales meetings. Recruit, retain and direct activities of Sales Associates/Sales Assistants Performs other duties as assigned by management. QUALIFICATIONS: Knowledge and Skills Excellent oral and written skills Punctual Professional appearance Excellent presentation skills Demonstrated problem solving and negotiation skills Well organized and self-directed Strong interpersonal skills, customer service driven Displays a friendly, enthusiastic, approachable manner Education and Work Experience Associate's degree in Business, Marketing, or Sales Marketing or equivalent of five years of experience in home sales; or combination of education and equivalent work experience Prior experience in new home sales preferred but not required Must be a licensed realtor in states where required Must have valid driver's license for business travel
    $56k-91k yearly est. 2d ago
  • Sales Consultant

    DRB Homes 3.7company rating

    Dallas, TX jobs

    Top Tier Builder Looking to Build Bench Strength! The nation's 3rd largest private homebuilder is looking to grow its sales leadership bench. If you are a New Home Sales Leader with at least one year of experience that wants to grow...we're looking for top talent in the Dallas/Ft. Worth area. This team is growing! At DRB Homes, we pride ourselves on our culture and our ability to make our company a place that employees enjoy coming to work each day. We believe hard work is important but we also know that balance is essential. We encourage employees in becoming their best, both personally and professionally. Everything we produce is a result of the hard work and talent of our team members. We believe that when good ideas are shared, even better things can happen. The Company offers numerous options to help its employees achieve their financial, professional, and wellness goals including: Medical, dental, and vision insurance options Paid sick time off Company provided life insurance policy 401(k) plan and match Gym membership reimbursement Career development and opportunities for advancement Charitable activities and more General Duties and Responsibilities: Build rapport with prospective buyers, determine buyer's housing needs and interests, demonstrate our model home and/or inventory homes and lots based on the prospect's needs Convert community traffic to sales at the projected ratio Follow up with all potential buyers in order to convert to sales; prospect and develop referral contacts Present the value of using our preferred lender and achieve the preferred lender capture rate goal Ensure that all prospects fill out a Prospect Registration and enter all information into Hubspot Manage buyer through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed Maintain a constant line of communication with buyers and assist them through the entire process from prospect through closing and warranty; keep the customer informed of the status of home at each stage of the process Troubleshoot and offer suggestions for solving any problems which may lead to a delayed closing; handle problems in a timely fashion Maintain a high level of integrity and customer satisfaction, meet company goals for Closing Survey results Develop a thorough knowledge of home features, options pricing, and design center selections and effectively communicate those to prospects and buyers Know current market conditions; update CMA as required by Management Host and attend realtor events; coordinate events such as model home grand openings and referral events Qualifications: 1 or more years of history of high sales performance in new sales Strong demonstration of the principles of product demonstration, sales techniques, and quality customer service Strong verbal and written communication skills, adaptable to varying styles while projecting a positive image of the company Must be skilled at persuasion, negotiation, resolving conflict, identifying the needs of others, and making effective presentations Ability to work autonomously and be internally driven to meet goals which will lead to success in the position; must be organized and customer service oriented Able to work weekends At DRB Homes, employment opportunity is based upon personal capabilities and qualifications without regard to race, creed, color, religion, sex, age, ancestry, national origin, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other protected characteristic as established by law. If you require a reasonable accommodation to apply for this position please contact DRB Group's corporate offices at ************.
    $53k-86k yearly est. 1d ago
  • Technical Inside Sales Representative- Ball Valves

    Bray International, Inc. 4.3company rating

    Houston, TX jobs

    As a Technical Inside Sales Representative (TISR) at Bray Ball Valves/ Flow-Tek, you will serve as the primary point of contact for our valued customers, ensuring exceptional service and support. You will collaborate closely with internal departments Sales Representative, Inside Sales, Technical, Valve, Representative, Sales, Manufacturing
    $34k-48k yearly est. 7d ago
  • Bilingual Samsung Sales Specialist- Part Time

    2020 Companies 3.6company rating

    Houston, TX jobs

    Job Type: Regular Samsung and 2020 Companies are looking for passionate, part-time Bilingual Sales Experience Specialists to join the team! Step into our interactive and fun product theater, where you'll treat shoppers to an immersive experience with Samsung's exceptional products and services. As a Sales Experience Associate, you are the life force of your store. Your mission is to create a vibrant, engaging, and positive atmosphere where customers feel empowered to explore and fall in love with Samsung technology. With your entrepreneurial spirit, every customer engagement is a personalized concierge experience. You'll build trust from the moment they walk in, ask the right questions to uncover their needs, and guide them to their ideal tech solutions. If you have a contagious personality and are a real team player, you'll fit right in! Pay: $20 per hour Schedule: Retail schedule with part-time hours; includes evenings and weekends Work Location: Samsung Experience Store Our Benefits Competitive compensation, daily team-based incentive potential Weekly Pay! On-demand pay options through DailyPay Work a minimum of 15 hours weekly Opportunities for advancement Exciting work environment to showcase your customer service skills Share and learn with ongoing training and development Consistent schedule to enable a work/life balance or career About Us: At 2020 Companies, we empower individuals to shape the future of technology. As a trusted partner to the world's leading brands, we offer our team members opportunities to make a meaningful impact by applying their skills and expertise to drive innovation and success. Job Description: * Be the life force of the store! Greet every customer with a welcoming and energetic attitude. * Be proactive and a true detective, using open-ended questions to discover a customer's needs and provide personalized, perfect-fit solutions with confidence. * Become a trusted advisor, guiding customers through the entire sales journey and helping them create an incredible technology experience with Samsung products. * Show off your technical skills by providing basic device troubleshooting, diagnosing mobile device issues, and facilitating service tickets. * Master the art of the upsell, confidently recommending product bundles and complementary items to encourage additional purchases. * Build lasting customer relationships that lead to repeat business and positive word-of-mouth. * Handle customer escalations with empathy and a can-do attitude, turning a negative experience into a positive solution. * Stay in the know by completing all product, services, and soft skills training to become a Samsung expert. * Crush your personal sales goals while helping the store hit its overall performance targets. Qualifications * Customer Focus: Building a strong customer relationship and delivering customer-centric solutions. * Drives Results: Consistently achieving results, even under challenging circumstances. * Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. * Persuades: Using compelling arguments to gain the support and commitment of others. * Situational Adaptability: Highly adaptable with the ability to adjust sales strategies to meet evolving market conditions and customer needs. * You are available to work evenings, weekends, and holidays in a retail environment. What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $20 hourly 1d ago
  • Activation Sales Rep SLED

    Connection 4.2company rating

    Sales support representative job at The Connection

    Introduction You're the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry's biggest tech manufacturers. What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us: You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. The Activation Sales Representative (ASR) is responsible for communicating and presenting Connection products and services to existing and prospective customers in the government and education sector, promoting Connection's unique value proposition, identifying decision-makers, qualifying opportunities, overcoming objections, and coordinating with team members and technology vendors. The successful candidate will have persuasive communication skills and demonstrate a consultative sales style in an outbound call center with strong written and verbal communication skills. * We will consider remote work locations for individuals with prior remote work experience in a sales or cold-calling environment. Responsibilities * Responsible for Lead Generation through cold calling prospective, lapsed, or current customers that can be passed off to sales teams. * Consistently conducting outbound communications. * Research accounts to qualify leads, identify key players, and generate interest. * Participate in Connection-provided technology training. * Log sales activities and provide reporting as requested. * Deliver sales recap and results presentations to Public Sector Group Leadership and vendor partners. Requirements * Highly motivated and target-driven. * Ability to work during Connection hours of operation of Monday - Friday: 8:30 am - 5:30 pm (Eastern). * Competency in Microsoft Office applications, including Word, Excel, Outlook, and Teams. * Knowledge of CRMs like Salesforce. * Persuasive communicator capable of building, developing, and maintaining customer relationships. * Ability to understand and promote company programs and initiatives. * Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals. * Excellent verbal communication skills with ability to quickly establish relationships over the phone. * Good listening skills with the ability to receive information and understand what is being said. * Ability to remain calm and respond effectively to objections. Desired Qualifications: * Previous cold-calling experience. * Previous experience in sales, account management, or lead generation. * Remote work experience. Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”
    $21k-28k yearly est. 27d ago

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