The Outside Sales & Design Consultant is a skilled salesperson with a strong results record, providing exceptional service in custom designs and organizational solutions for homes. This role designs and sells custom spaces to customers in their homes by appointment. This position manages and coordinates all phases of customer projects from in-home consultation, design, installation, and organizing to provide a seamless customer experience. This role is also responsible for building repeat clientele, receiving customer referrals, and creating their own leads in addition to leads provided by TCS. This role serves as part of a Custom Space Outside Sales and Design team for their local market and is a full-time exempt position offering a competitive base salary complemented by a ramp-up period and a lucrative monthly bonus incentive tied directly to sales performance.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Meets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for all areas of a home
Ability to establish trust, rapport and understand customer needs to design and present projects and customized plans in a clear and professional manner
Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others
Develops clientele and new leads through ongoing customer relationships, networking, and referrals
Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals
Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities
Maintains discretion related to all confidential/sensitive company and customer information
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life. We also provide rewarding pay that recognizes the value you bring to the team, including an 8-week paid training program, followed by a $35,000 base draw and the opportunity to earn upwards of $120,000 in total take-home pay through uncapped commission.
Experience and Skills Required
College degree preferred with 2-5 years of outside sales experience preferred; custom spaces or closets experience preferred
Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white glove customer service space
Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries
Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing
Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities
Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad based design tools; and Windows-based systems, with strong overall technical skills
Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards
Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands
Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
$35k-120k yearly Auto-Apply 60d+ ago
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Part-time Designer
The Container Store 4.4
The Container Store job in Boston, MA
The Part-time Designer is an expert in custom space design with a vast knowledge of all storage and organization solutions and products sold at The Container Store. This position is a strong role model who displays excellent selling skills while maintaining a focus on exceptional customer service. Schedules can include daytime, evenings and weekends. This is a part-time, hourly, non-exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
* Manages and maintains multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up with consistent and concise communication to customers and others
* Collaborates and communicates with the customer to design and present projects and customized plans in a clear and professional manner
* Closes sales efficiently, builds repeat and referral business
* Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals
* As a brand ambassador, enthusiastically drives, motivates and supports all company initiatives by modeling professional and productive behaviors with store employees to achieve store and other goals
* Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers, CSD, store employees and Installation
* Proficiently and consistently uses company tools and email
* Actively participates in the daily maintenance of custom spaces showroom and visual presentation of the store
* Handles cash and other valuables appropriately and securely
* Maintains a safe working and shopping environment, utilizing all available resources, ensuring safety and security of the employees, customers and property
* Assists customers with personal confidential information related to the Company credit card and application process
* Consistently arrives promptly to work the assigned schedule
* Responsible for maintaining discretion related to all confidential/sensitive company and customer information
* Performs other requested tasks and duties
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
* Rewarding pay to recognize the value you bring to the team. Starting at $17.00 an hour, up to $19.00 an hour.
* Competitive health, dental, and vision plans to keep you and your loved ones well.
* 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
* Unique "1equals3" website for easy access to your benefits information and company updates.
* We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
* Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
* Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
* Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
* Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
* Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
* Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
* College degree preferred
* 2-5 years sales and clientele experience preferred
* Maintains professional appearance and wears required dress code when representing The Container Store
* Knowledge and passion for following trends in the custom spaces and retail industry
* Strong computer skills: proficiency in Outlook, Word and knowledge of Excel and Salesforce or Customer Relations Management tools
* Ability to work in a constant state of alertness and a safe manner
* Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
* Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
* Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
* Flexible, with a positive attitude and passion for knowledge
* Strong time management and organizational skills with the ability to successfully manage multiple projects at once
* Possesses focused attention to detail while working quickly and accurately under pressure
* Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
* Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing
* Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
$17-19 hourly Auto-Apply 6d ago
Sales Associate
Tilly's 4.2
Natick, MA job
Duration Regular Position - Part Time
# of Openings 2
Apply Now
As a Sales Associate, you will be responsible for delivering the Tillys Experience to our Customers. Are you a "people person" who has a talent for making friends with perfect strangers? Do you have a love for shopping and the Tillys lifestyle? Are you ready to combine those traits to create a unique and engaging Customer Experience in a sales-focused environment? Then we want to hear from you!
Part-Time Employees:
401k: We offer a 401k plan as your financial security is our priority.
Employee Discounts: Shop to your heart's content with exclusive discounts in-store. Enjoy the latest fashion and gear without breaking the bank.
Discounts Galore: Have fun without breaking the bank. Our discount programs offer discounts on various attractions, travel, and events - opening a world of adventures for you.
Sick Time/Overtime: Employees will earn sick and overtime as applicable.
Hourly Salary Range: $15.00 - $15.50
Offer placement within this range is dependent on a variety of factors, including prior relevant experience, skill set, store volume and location.
Back Apply Now
$15-15.5 hourly 8d ago
Warehouse Associate
H&M Bay 4.2
Uxbridge, MA job
Part time We're Hiring a Warehouse Associate at H&M Bay in Uxbridge, MA!
Are you looking for a fast-paced and dynamic work environment where you can make a difference? H&M Bay is seeking part-time Warehouse Associates to join our team in Uxbridge, MA. If you're a motivated individual with a strong work ethic and a passion for organization, this could be the perfect opportunity for you.
Responsibilities:
Receive and unload incoming shipments
Organize and store inventory in designated locations
Pick and pack customer orders accurately and efficiently
Operate warehouse equipment such as forklifts and pallet jacks
Maintain a clean and safe work environment
Qualifications:
Ability to lift and carry heavy objects
Excellent organizational skills
Strong attention to detail
Ability to work independently and as part of a team
Basic computer skills
Must wear safety shoes.
Part Time - Saturdays only from 3:00 AM TO 11:00 AM
About H&M Bay:
H&M Bay is a leading logistics and supply chain management company. We specialize in providing customized transportation and warehousing solutions to our clients across a wide range of industries. With over 40 years of experience, we have built a reputation for excellence and reliability in the industry.
$31k-36k yearly est. 60d+ ago
Manager, Asset Protection
Bloomingdales 4.2
Newton, MA job
About
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview
The responsibility of the Asset Protection Manager (APM) is to support their assigned stores business plan and the direction of Corporate Asset Protection by providing leadership, expertise, and training to their assigned store for the reduction of inventory shortage and controllable losses. To be successful the APM must consistently demonstrate the following core competencies.
Essential Functions
Leadership - managing and communicating the overall AP/LP effort and shortage reduction within store; develop and execute AP plans and shortage programs.
Supervision and Development - administering and enforcing the policies and standards of the company, recruitment and hiring of asset protection associates, staff, training, development of staff on core responsibilities; job performance counseling; leading process of shortage plans and ensuring they are actionable, measurable, and impact the shortage bottom line.
Developing Partnerships - developing an open line of communication with both AP and store associates, central and corporate executives; build positive business relationships
Drive company shortage action plan and store-specific shortage reduction strategies across sales and support teams
Audit for compliance across all operational/merchandise security standards including cash office, fine jewelry and receiving. In partnership with store leadership, own/influence any changes required to meet standards
Identify and communicate shortage related risks due to non-compliance with outbound/inbound receiving/ COT/NCTs/RTVs/Damages/CDTs standards
Leverage support process standards to drive productivity and maximize support payroll
Educate and execute emergency preparedness/physical security for associates and customers
Lead store safety culture and program compliance. Complete detailed analysis of all customer/employee accidents, addressing causes and avoiding repetition of the incidents
Build awareness of theft and fraud mitigation strategies across the selling and support teams
Responsible for administering/enforcing AP policies/standards
In partnership and with direction from Central AP investigate/resolve internal theft cases
Responsible for immediately reporting all non-productive detainments to their Trade Area AP, and if not available, the appropriate Central AP partner, i.e., Senior Manager of AP.
Administration & Technical Skills - developing and implementing store shortage plans; responsible for all internal investigations and external case management; testify in civil and criminal court proceedings, maintaining and adhering to payroll, expense and capital budgets; effectively handle multiple tasks and projects.
Network with local law enforcement, mall management, other retailers, and legal counsel.
Provide a safe environment for customers and associates.
Qualifications and Competencies
Bachelor's Degree from a 4-year college or university
3-5 years related experience
Communication Skills:
Excellent communication skills - ability to identify and communicate site-specific ideas and programs
Ability to work with all levels of management
Strong interpersonal skills; good follow-up skills
Other Skills:
Working knowledge of the physical security aspects of the job including alarms, EAS, CCTV, and lock and key
Ability to make solid business decisions, make recommendations and implement necessary changes
Highly organized and ability to adapt quickly to changing priorities
Must be a team player
Essential Physical Requirements
Requires periods of walking, standing, communicating, reaching, crouching, color vision and climbing ladders
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
STORES00
LEADER00
$62k-92k yearly est. Auto-Apply 54d ago
Merchandise Handler II
Crate & Barrel 4.4
Hudson, NH job
The Merchandise Handler II plays a vital role in the effective operation of our distribution center. In this role, you will be tasked with a variety of responsibilities to ensure that the highest quality product reaches our customers. This is a strategic, detail-oriented role is perfect for someone who is deeply committed to safety and passionate about delivering exceptional customer satisfaction.
A day in the life as a Merchandise Handler II...
+ Inspect all local delivery items for product quality, consistency, characteristics, damage, dye lot and finish
+ Work and coordinate with furniture shop technicians for any product repairs and touch ups needed prior to delivery
+ Communicate with delivery department Lead on all issues related to product inspections and delivery status of workload on a daily basis
+ Assist merchandise handlers with the organization and verification of all items for local deliveries
+ Cleans up and disposes boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas
+ Rotates through different departments, as necessary, to meet the demands of the business
+ Participates in ongoing training regarding technology upgrades and new systems applicable to the position
+ Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals
What you'll bring to the table...
+ Possess a complete understanding of training and communication resources relevant to the position
+ Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals
+ Good communication skills
+ Ability to work in a team environment
+ Attention to detail
+ Basic English Language proficiency
We'd love to hear from you if you have...
+ 2+ Years of experience preferred
+ High School Diploma or GED equivalent
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
$26k-30k yearly est. 20d ago
Store Manager
The Container Store 4.4
The Container Store job in Salem, NH
The Store Manager is responsible for leading daily store execution through strong people leadership, operational excellence, and a commitment to driving team performance. This role partners closely with the General Manager to translate strategic priorities into action, ensuring the team is aligned, accountable, and focused on delivering business results. The Store Manager leads by example, empowers employees through coaching and development, and ensures the store operates efficiently, visually inspires customers, and delivers an exceptional customer experience. This is a full-time, salaried, exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Executes the store's business strategy in partnership with the General Manager by leading day-to-day operations and aligning efforts to advance revenue, customer experience, and operational excellence, focusing on store generated total sales, conversion rate, and customer satisfaction.
Coaches and develops the team to deliver consistent performance and exceptional customer service, providing real-time feedback and modeling selling behaviors.
Supports labor planning and scheduling by managing payroll reporting and staffing needs in alignment with business priorities and customer traffic.
Analyzes store-level data to track progress toward goals, identify performance gaps, and guide team focus across sales, service, and operational execution.
Champions a high-performance culture through ongoing coaching, clear expectations, and holding individuals accountable for their results and behaviors.
Leads the execution of visual merchandising and Perfect Product Presentation standards, ensuring the store's presentation aligns with brand guidelines, inspires customers, and supports sales performance.
Maintain ownership of store maintenance, safety protocols, and supply management to create a clean, safe, and welcoming environment for both customers and employees.
Manages operational functions including inventory control, fulfillment processes, money handling, and backroom organization, with a focus on accuracy and efficiency.
Leads the recruitment, onboarding, and training of new employees, ensuring the team is equipped with the skills, knowledge, and behaviors needed to succeed.
Drives team development by supporting career progression, delivering regular performance feedback, and identifying growth opportunities.
Manage daily execution with a long-term perspective, prioritizing actions that drive business performance and enhance the customer experience.
Partners with the General Manager in planning and communication efforts, contributing to leadership meetings and cascading key priorities to the team.
Collaborates with peers and regional leadership to execute company initiatives, share best practices, and contribute to store and district-wide performance.
Ensures legal compliance in all store operations, identifying areas of potential risk and proactively addressing them to safeguard the business and its employees.
Partners with leadership and Human Resources to address conduct and performance issues, ensuring proper corrective action is taken, and holding employees accountable through consistent follow-up and documentation.
Handles sensitive information with discretion and confidentiality, maintaining the store's financial integrity and aligning with company protocols to mitigate risk.
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
3-5 years of retail leadership experience, with a focus on team development, operational execution, and visual merchandising.
Proven ability to coach and lead teams, provide constructive feedback, and drive performance through accountability.
Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
Clear and effective communicator, both verbally and in writing, with experience engaging across all levels of an organization.
Experience in managing performance, directing work, and supporting career development of individuals and teams.
Comfortable using business insights and operational reporting to guide decision-making and team focus.
Passion for customer experience, store presentation, and staying current on industry and retail trends.
Open availability, including nights and weekends, with flexibility based on business needs.
Demonstrates a strong sense of urgency, professionalism, and commitment to safety and compliance.
Strong computer proficiency, including experience with sales platforms, analytics tools, and software applications.
Ability to represent and exemplify The Container Store's fun, authentic, and team-focused culture.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
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$30k-54k yearly est. Auto-Apply 1d ago
H&M Department Manager - South Shore Plaza
H&M 4.2
Braintree Town, MA job
About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
Representing yourself and the H&M brand positively during customer interactions
Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
Establish & analyze sales and budget goals, creating plans to optimize results
Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Manage your department in a cost-efficient way
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Team & Development
Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
Complete performance evaluations and succession planning to support business & team needs
Retain and share your knowledge and skills with your team
Collaboration, planning & teamwork with in-store Visual Merchandiser team
Give & receive feedback with your colleagues to learn, develop & support each other
Responsible for the teams planning & scheduling
Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc
Ensure all procedures, routines, and legal requirements in all areas of the store are followed
Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
Secure a clean and tidy sales floor and back of house including stockroom areas
Ensure high fashion quality, visual and commercial product presentation, with good garment care
Secure good stock levels and provide input on allocation to Area team
Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
Responsible for opening & closing of store daily
Qualifications
Who You Are
To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others.
You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
You are achievement-oriented, motivated by performance and competition to be truly customer centric.
Why You'll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $24.15 - $28.50 hourly**
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas
. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
$24.2-28.5 hourly 13d ago
Visual Keyholder - Solomon Pond Mall
H&M 4.2
Marlborough, MA job
Job Description Overall Job Summary: Working at the heart of a fast-paced fashion business, a Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style. The role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M. You will actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Keyholder will always meet the expectations of customers and colleagues, as well as follow H&M procedures and standards.
This position reports to our Store Visual Manager (Based on volume).
Your Day to Day*
Sales and profit
The Visual Keyholder will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Keyholder will determine additional commercial opportunities in the store within the H&M brand guidelines. The role will execute floor moves based on those joint discussions.
Fashion Knowledge
* Ensure you are up to date with current fashion trends
* Share, inspire and educate the store team on seasonal trend information, upcoming campaigns, and brand standards
Direct Customer Service
* Ensure you meet customer expectations on direct service according to H&M standards.
* Support the store to achieve an excellent customer experience.
Indirect Customer Service
* Follow up on the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store.
* Create a clear red thread from windows to A-area with wearable buying suggestions.
* Ensure high-quality garment presentation every day together with the store team
* Maintain clear customer flow through fixture placement and navigation in line with H&M standards
* Launch and maintain all sales campaigns and activities on time and according to H&M standards.
Commercial Routines
* Together with the Department Manager, follow up on store KPIs and initiate actions to reach store goals and budgets
* Adapt the store planning according to store needs and budget from the Commercial plan
* Complete and take action on the Best Brand portion of the Customer Audit Tool to maximize commercial opportunities
Visual Store Operational Routines
* Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions
* Complete all sales floor and window morning routines daily before the store is open
* Ensure quantity and maintain the condition of all incoming visual props and marketing material with a sustainability mindset.
* Keep visual room organized and safe.
* Keep all Visual materials in the store current and share information with the team on seasonal changes.
* Paint & maintain the windows as necessary.
TEAM
The Visual Keyholder will support the Store team to enhance the customer and working experience in-store through coaching and Development. Together with the Store Management team, the Visual Keyholder will ensure that all legal requirements and H&M policies are fulfilled.
Training and Development
* Evaluate & develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial Handbook
* Maintain overview, follow up, and give feedback while executing floor moves together with the store team.
* Seek Visual Merchandiser potential for succession
Communication and Legal Requirements
* Ensure that all communication in the windows and sales floor complies with local legislation
Back of House Routines
* Perform all store routines, including the opening and closing of the store, by following all Company practices and procedures
* Work with timekeeping and scheduling system including approving timesheets
* May be assigned overall store responsibility in absence of Store Manager or Department manager when opening and closing store
Security
* Promote employee and customer safety
* Resolve health & safety, legal, and security issues
* Address any loss prevention and safety issues that may occur while on duty and bring any escalated employee issues to the management team
Financial Accountability
* None
Qualifications
What You'll Need to Succeed:
* Inclusive, positive, creative, and willing to learn on the job!
* Passionate for customer service and helping people find their style
* A multi-tasker who enjoys working in a fast-paced environment with an eye for detail
* 1-2+ years of transferrable experience welcome. Previous keyholder responsibilities preferred
* You have the ability to lift in excess of 20 pounds
* Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
* Ability to climb a ladder and use a step stool
* Must be able to work with hand and power operated tools (Iron, Steamer, etc) and lift in order to execute display setups
* Must be able to work a flexible work schedule, including nights and weekends
* May be required to travel to support other stores
Why You'll Love Working for H&M
* Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
* Endless growth & development opportunities.
* Dress your personality. We encourage you to dress your personality all day, every day.
* Did we mention our discount at H&M, &Other Stories, and COS?
Additional Information
Job Status: Hourly, Non-Exempt
Compensation: Hiring Range is $17.90 - $21.12 Hourly
EEOC Code: SLS
* This job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
$17.9-21.1 hourly 60d+ ago
Sales Support Coordinator
H&M Bay 4.2
Uxbridge, MA job
About Us
H&M Bay is a leading third-party logistics provider specializing in transporting refrigerated and frozen freight across the United States. Since 1981, we have been committed to delivering high-quality service to our clients and ensuring their products arrive safely and on time.
We are seeking a highly motivated, organized individual to join our team as a Sales Support Coordinator. This position will play a crucial role in supporting our sales team in various administrative tasks and ensuring smooth operations.
Key Responsibilities:
Assist in the preparation and organization of sales materials, presentations, and contracts
Coordinate communication between sales team members and clients
Manage and update databases and CRM systems
Handle inquiries and follow-ups from clients regarding products and services
Generate reports and analyze sales data to identify trends and opportunities
Provide general administrative support to the sales team
Qualifications:
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Proficient in MS Office and CRM software
Attention to detail and problem-solving skills
Ability to work independently and as part of a team
Prior experience in sales support or customer service is a plus
Benefits:
Hybrid work schedule
Competitive compensation package
Opportunity for growth and development within the company
Collaborative and supportive work environment
Employee discounts on H&M Bay services
If you are a self-starter with a passion for supporting sales efforts and driving business growth, we want to hear from you! Join our team at H&M Bay and be a part of a dynamic and innovative logistics company that is dedicated to exceeding expectations and providing exceptional service to our clients.
$35k-43k yearly est. 14d ago
H&M Visual Merchandiser - South Shore Plaza , MA
H&M 4.2
Braintree Town, MA job
About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct)
Representing yourself and the H&M Brand positively during customer interactions (Direct)
Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards
Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams
Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team
Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team
Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team
Fashion & Trend Awareness
Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc.
Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer's needs and enhance our shopping experience in store
Team & Development
Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception
Coach and develop the Store team´s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines
Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement
Develop and coach talents and provide onboarding training to new colleagues
Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues
Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals
Support Sales Market and Area teams with expansion (store projects) needs
Visual & Commercial Execution
Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines
Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines
Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience
Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement
Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements
In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store
Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind
In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout
Ensure your store has enough quantities of sale and other activity including POS material according to local routines
Keep sales floor and back of house clean, organized, and safe according to local security guidelines
Qualifications
Who You Are
For you to be a successful Visual Merchandiser, you must be curious and creative; always looking for inspiration, proactive, solution focused, flexible, with effective communication skills to achieve results cross functionally.
We look for individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment to the role.
Experience with being solution focused to improve product presentation and commercial execution in store
Good knowledge of visual, commercial, and operational best practises, routines, and tools
Know how to manage, follow-up and act on selling equation and weekly sales reports
Why You'll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $19.78-$23.58 hourly**
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M
is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas
. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
$19.8-23.6 hourly 55d ago
Warehouse Associate
H&M Bay 4.2
Uxbridge, MA job
Job DescriptionPart time We're Hiring a Warehouse Associate at H&M Bay in Uxbridge, MA!
Are you looking for a fast-paced and dynamic work environment where you can make a difference? H&M Bay is seeking part-time Warehouse Associates to join our team in Uxbridge, MA. If you're a motivated individual with a strong work ethic and a passion for organization, this could be the perfect opportunity for you.
Responsibilities:
Receive and unload incoming shipments
Organize and store inventory in designated locations
Pick and pack customer orders accurately and efficiently
Operate warehouse equipment such as forklifts and pallet jacks
Maintain a clean and safe work environment
Qualifications:
Ability to lift and carry heavy objects
Excellent organizational skills
Strong attention to detail
Ability to work independently and as part of a team
Basic computer skills
Must wear safety shoes.
Part Time - Saturdays only from 3:00 AM TO 11:00 AM
About H&M Bay:
H&M Bay is a leading logistics and supply chain management company. We specialize in providing customized transportation and warehousing solutions to our clients across a wide range of industries. With over 40 years of experience, we have built a reputation for excellence and reliability in the industry.
#hc136694
$31k-36k yearly est. 6d ago
General Manager
The Container Store 4.4
The Container Store job in Salem, NH
The General Manager is the leader of the store! This position is responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive our business and achieve our business goals. Leads management team, including a Visual Sales Manager, a Training Manager and an Operations Manager.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
What Will You Be Doing?
In team management and development, you are…
Building effective teams and developing talent.
Driving engagement by collaborating with the Area Director and Store Managers.
Communicating effectively with staff, Area and Regional Directors, and customers.
Instilling trust and ensuring accountability.
Leading by example on the sales floor.
In operations and financial responsibility, you are…
Improving results by identifying and achieving payroll and sales goals for the success of the store.
Managing payroll expenses and labor plans efficiently and effectively.
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
What You Bring To Us
You love to engage with people. You're the person who strikes up a conversation and makes a connection. You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.
You have at least ten years of leadership and coaching experience where you've focused on developing and nurturing your team to achieve goals together.
You have successfully guided great employees career growth and development.
You take communication to a new level. Whether it's written or oral communication skills, you are a master.
You understand retail is an ever-changing industry and you possess strong time management and organizational skills to lead your store team to achieve excellent results.
People say you have a heart for service. You love to sell. For you, it's about learning what a customer truly needs and offering suggestions.
You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience.
You take pride in your work. It's your store!
You want to delight the people around you and can't wait to share that at The Container Store!
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
We can recommend jobs specifically for you! Click here to get started.
$32k-55k yearly est. Auto-Apply 1d ago
Personal Shopper Associate, Full Time - Chestnut Hill
Bloomingdales 4.2
Newton, MA job
About
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview
The Personal Shopper is a highly engaged seller who is equipped to take care of Bloomingdale's most valuable clients. This executive's number one priority is to maximize sales and build long-term, high value relationships. The Personal Shopper is a fashion authority and skilled seller and serves as a key store resource and leader for fashion education and selling techniques. Our Personal Shoppers provide the highest level of service to clients, assisting them throughout the store with all personal, home and gifting needs. Luxury products are their specialty. In partnership with the General Manager and Special Events Manager, the Personal Shopper builds community and personal relationships that drive good will and volume. They are the ultimate Bloomingdale's brand ambassador. Perform other duties as assigned.
Essential Functions
Consistently provides a high-touch, personal experience; strong and consistent follow up to ensure satisfaction and offer additional service
Services all shopping needs: personal wardrobe, family wardrobe, home needs, cosmetics and gifts. Anticipates needs and proactively reaches out to remind the client of occasions and holidays, and to suggest gifts
Highly knowledgeable about alterations and fit; leverages the alterations service to drive sales
Teaches clients how to edit, refine and style their wardrobes, both in the store and through in-home appointments
Effectively manages time and productivity; utilizes available technology to maximize efficiency
Expert in the features of the Bloomingdale's app and teach clients how to use it; utilizes “wish list” with clients to share product likes
Utilizes social media to stay aware of relevant fashion trends and pop culture; encourages user generated content by creating “post-worthy” experiences
Provides clients with premium access to products. Utilizes all tools to secure product for the customer: search and send, special order tool, online look books; can easily sell merchandise not within their four walls
Proactively seeks out product knowledge and has the confidence to sell luxury product
Hosts fashion presentations and private events in their own store each season; trade areas able to leverage Shopper to host events in local stores
Merchandise Personal Styling offices, demonstrating expert mixing of product
Develops a luxury client interested in attending unique events
Builds a relationship based on trust with each client
Has strong ties to the community, particularly with local charities; establishes Bloomingdale's as a strong supporter in the community that gives back while creating business opportunities
Assists the General Manager in acquiring new high value clients through networking
Serves as the store fashion leader, sharing trends and selling initiatives as a leader in the store
Cultivates trusting relationships with product designers and buyers to secure limited availability product only available through Personal Shopping, especially luxury opportunities
Cares about the overall service standard in the building, stops to assist or address clients' needs throughout the store
Regular, dependable attendance & punctuality.
Qualifications and Competencies
High School Diploma or equivalent required.
3-5 years related experience.
Excellent written and verbal communication skills.
Ability to read, write, and interpret documents.
Basic math skills such as addition, subtraction, multiplication, and division.
Strong analytical and problem-solving skills.
Must be able to work independently with minimal supervision.
Able to react and adapt well to changing priorities.
Leadership: Set clear expectations for leadership behavior and accountability for results.
Ability to work a flexible schedule based on department and store/company needs which may include day, evening, weekends, and/or holidays. Regular, dependable attendance and punctuality is required.
Physical Requirements
Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
Frequently lift/move up to 25lbs.
$31k-38k yearly est. Auto-Apply 14d ago
Part-time Retail Employee
The Container Store 4.4
The Container Store job in Natick, MA
The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. Schedules for this part-time role include daytime, evenings, weekends, and early mornings.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Welcomes and greets all customers either as Host in the front entrance or throughout the store
Connects with our customers throughout the store suggesting solutions to their organizational challenges
Designs and sells custom closets and other storage and organization solutions
Serves as a register person with strong focus on providing a great customer experience during check out
Introduces and enrolls customers in our rewards program
Works merchandise processing during early morning or evenings (based on the schedule)
Maintains the Sales Floor - keeping shelves full and presented according to our brand standards.
Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
Assists with cleaning routines around the store - including dusting, restrooms and vacuuming
Processes customers' orders for curbside pick-up and/or delivery
Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
Actively engages with customers to solve their organizational challenges
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team. Starting pay is $15.00 - $16.00/hour.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
High school diploma preferred
Retail sales experience a plus
Strong computer skills
Enjoys engaging with people and connecting with customers
Understands retail is an ever-changing industry and requires flexibility in scheduling
Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
We can recommend jobs specifically for you! Click here to get started.
$15-16 hourly Auto-Apply 1d ago
Designer/Sales Specialist In-Store
The Container Store 4.4
The Container Store job in Boston, MA
The Designer/Sales Specialist position is responsible for driving results through the designing of custom spaces and other storage and organization solutions in store. This position is a strong leader and role model who displays excellent selling skills while maintaining a focus on exceptional customer service. This is a full-time, hourly, non-exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
* Collaborates and works with customers to design customized plans in a clear and professional manner
* Drives all the services available with each customer interaction: In-Home Designing, In-Home Organizing, installation, financing, and loyalty
* Focuses on closing sales efficiently, to build repeat and referral business with customers
* Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals
* Leads the sales floor and performs other tasks or duties in partnership with Managers
* Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers and store employees
* Actively leads and participates in the daily maintenance of the custom space area and visual presentation of the store
* As a brand ambassador, enthusiastically drives, motivates, and supports all company initiatives by modeling and coaching professional and productive behaviors with store employees to achieve store goals
* Proficiently and consistently uses company tools and email
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
* Rewarding pay to recognize the value you bring to the team. Starting at $23.00 - $26.00/hour.
* Competitive health, dental, and vision plans to keep you and your loved ones well.
* 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
* Unique "1equals3" website for easy access to your benefits information and company updates.
* We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
* Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
* Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
* Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
* Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
* Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
* Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
* College degree preferred
* 2-5 years sales and clientele experience preferred
* Design experience and spatial intelligence
* Excellent communication and follow-up skills
* Maintains professional appearance and wears required dress code when representing The Container Store
* Knowledge and passion for following trends in the custom closets and retail industry
* Strong computer skills
* Ability to work in a constant state of alertness and a safe manner
* Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
* Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
* Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
* Strong time management and organizational skills with the ability to successfully manage multiple projects at once
* Possesses focused attention to detail while working quickly and accurately under pressure
* Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act.
Stores Physical Requirements
State Specific Notices
$23-26 hourly Auto-Apply 27d ago
Design Coordinator
Crate & Barrel 4.4
Boston, MA job
The Design Coordinator supports the design experience by organizing and managing appointments, store events, and sales aids. The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions. The Design Coordinator will assist Designers with consultations, projects, and customer outreach.
A Day in the Life as a Design Coordinator at CB2...
+ Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects.
+ Own the organization and replenishment of sales aids
+ Conduct post-purchase customer outreach
+ Support Designers and Leaders by managing pipeline activities and in-store events
+ Assist customers on the floor and pass them off to Designers as appropriate
+ Possess a clear understanding of the brand aesthetics and merchandising strategy by channel: store, e-commerce, catalog
+ Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends.
+ Act as the point person and maintain partnerships with CDST and B2B departments
+ Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills
+ Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services
+ Assist Designers with in-home and in-store consultations
+ Support and model excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick, and efficient service
+ Support store training and education on design services to drive a clear understanding of design services and offerings
+ Support large-scale projects as assigned
What you'll bring to your table...
+ Understanding basic design functions, including spatial planning, fabric selection, lighting, and interior design styles
+ Excellent, effective, timely communication skills and the ability to translate the brand vision and the customer's wants/needs
+ Ability to stay up to date on market trends
+ Ability to be an agent of change and shift quickly as our business evolves
+ Proven track record of building long-lasting relationships with customers
+ Interpersonal skills; team player
+ Strong organizational skills
We'd love to hear from you if you have...
+ 1+ years of relevant experience in Retail or Customer Service
+ Experience organizing events
+ Proficient in Google platforms, virtual communication, and appointment management systems.
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
$47k-62k yearly est. 19d ago
General Manager
The Container Store 4.4
The Container Store job in Salem, NH
The General Manager is the leader of the store! This position is responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive our business and achieve our business goals. Leads management team, including a Visual Sales Manager, a Training Manager and an Operations Manager.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
What Will You Be Doing?
In team management and development, you are…
* Building effective teams and developing talent.
* Driving engagement by collaborating with the Area Director and Store Managers.
* Communicating effectively with staff, Area and Regional Directors, and customers.
* Instilling trust and ensuring accountability.
* Leading by example on the sales floor.
In operations and financial responsibility, you are…
* Improving results by identifying and achieving payroll and sales goals for the success of the store.
* Managing payroll expenses and labor plans efficiently and effectively.
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
* Rewarding pay to recognize the value you bring to the team.
* Competitive health, dental, and vision plans to keep you and your loved ones well.
* 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
* Unique "1equals3" website for easy access to your benefits information and company updates.
* We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
* Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
* Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
* Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
* Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
* Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
* Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
What You Bring To Us
* You love to engage with people. You're the person who strikes up a conversation and makes a connection. You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.
* You have at least ten years of leadership and coaching experience where you've focused on developing and nurturing your team to achieve goals together.
* You have successfully guided great employees career growth and development.
* You take communication to a new level. Whether it's written or oral communication skills, you are a master.
* You understand retail is an ever-changing industry and you possess strong time management and organizational skills to lead your store team to achieve excellent results.
* People say you have a heart for service. You love to sell. For you, it's about learning what a customer truly needs and offering suggestions.
* You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience.
* You take pride in your work. It's your store!
* You want to delight the people around you and can't wait to share that at The Container Store!
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
$32k-55k yearly est. Auto-Apply 32d ago
Beauty Advisor - Le Labo (Cosm)
Saks Fifth Avenue 4.1
Boston, MA job
"
is All About
Under direction from the Cosmetics Selling Manager, the Beauty Advisoris responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in-house training programs, pre-booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Saks Fifth Avenue's clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success.
Who You Are:
Strong interpersonal skills who can gain ground without damaging relationships. Can be both direct but diplomatic and gain trust from others quickly.
You often go above and beyond your goals. You are a consistent performer with a proven track record in driving positive outcomes through objectives and measures within a large complex organization.
Generates a variety of approaches to problem solving quickly including new and novel ideas
You Also Have:
Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
Previously demonstrated successful sales experience, exceeding quota.
Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue.
Focused on attention to detail, taking initiative, and working in a positive working environment.
Ability to work well with others, as well as the ability to work independently to drive a successful business.
Demonstrate sound business judgment and organizational ability.
Demonstrate professional make-up and treatment consultation and application
As The Beauty Advisor You Will:
Model all Saks Fifth Avenue Principles ( Greet, Relate, Exceed, Attend and Thank)
Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive.
Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business.
Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
Maintain counter standards by ensuring a clean, tidy and welcoming selling area.
Your Life and Career at SFA:
Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time associates (including medical, vision and dental).
An amazing associate discount
Thank you for your interest with Saks Fifth Avenue.
We look forward to reviewing your application. Saks Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks Fifth Avenue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
"
"
Salary and Other Compensation:
The starting hourly rate for this position is between $21.00-28.00 per hour. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is eligible for commissions in accordance with the terms of the Company's plan.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
"
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$21-28 hourly Auto-Apply 60d+ ago
Visual Keyholder - Solomon Pond Mall
H&M 4.2
Marlborough, MA job
Overall Job Summary: Working at the heart of a fast-paced fashion business, a Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style. The role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M. You will actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Keyholder will always meet the expectations of customers and colleagues, as well as follow H&M procedures and standards.
This position reports to our Store Visual Manager (Based on volume).
Your Day to Day*
Sales and profit
The Visual Keyholder will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Keyholder will determine additional commercial opportunities in the store within the H&M brand guidelines. The role will execute floor moves based on those joint discussions.
Fashion Knowledge
Ensure you are up to date with current fashion trends
Share, inspire and educate the store team on seasonal trend information, upcoming campaigns, and brand standards
Direct Customer Service
Ensure you meet customer expectations on direct service according to H&M standards.
Support the store to achieve an excellent customer experience.
Indirect Customer Service
Follow up on the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store.
Create a clear red thread from windows to A-area with wearable buying suggestions.
Ensure high-quality garment presentation every day together with the store team
Maintain clear customer flow through fixture placement and navigation in line with H&M standards
Launch and maintain all sales campaigns and activities on time and according to H&M standards.
Commercial Routines
Together with the Department Manager, follow up on store KPIs and initiate actions to reach store goals and budgets
Adapt the store planning according to store needs and budget from the Commercial plan
Complete and take action on the Best Brand portion of the Customer Audit Tool to maximize commercial opportunities
Visual Store Operational Routines
Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions
Complete all sales floor and window morning routines daily before the store is open
Ensure quantity and maintain the condition of all incoming visual props and marketing material with a sustainability mindset.
Keep visual room organized and safe.
Keep all Visual materials in the store current and share information with the team on seasonal changes.
Paint & maintain the windows as necessary.
TEAM
The Visual Keyholder will support the Store team to enhance the customer and working experience in-store through coaching and Development. Together with the Store Management team, the Visual Keyholder will ensure that all legal requirements and H&M policies are fulfilled.
Training and Development
Evaluate & develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial Handbook
Maintain overview, follow up, and give feedback while executing floor moves together with the store team.
Seek Visual Merchandiser potential for succession
Communication and Legal Requirements
Ensure that all communication in the windows and sales floor complies with local legislation
Back of House Routines
Perform all store routines, including the opening and closing of the store, by following all Company practices and procedures
Work with timekeeping and scheduling system including approving timesheets
May be assigned overall store responsibility in absence of Store Manager or Department manager when opening and closing store
Security
Promote employee and customer safety
Resolve health & safety, legal, and security issues
Address any loss prevention and safety issues that may occur while on duty and bring any escalated employee issues to the management team
Financial Accountability
None
Qualifications
What You'll Need to Succeed:
Inclusive, positive, creative, and willing to learn on the job!
Passionate for customer service and helping people find their style
A multi-tasker who enjoys working in a fast-paced environment with an eye for detail
1-2+ years of transferrable experience welcome. Previous keyholder responsibilities preferred
You have the ability to lift in excess of 20 pounds
Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
Ability to climb a ladder and use a step stool
Must be able to work with hand and power operated tools (Iron, Steamer, etc) and lift in order to execute display setups
Must be able to work a flexible work schedule, including nights and weekends
May be required to travel to support other stores
Why You'll Love Working for H&M
Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
Endless growth & development opportunities.
Dress your personality. We encourage you to dress your personality all day, every day.
Did we mention our discount at H&M, &Other Stories, and COS?
Additional Information
Job Status: Hourly, Non-Exempt
Compensation:
Hiring Range is $17.90 - $21.12 Hourly**
EEOC Code: SLS
*This job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.
**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M
is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas
. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.