Full-time Visual Specialist
The Container Store job in San Francisco, CA
The Visual Specialist position leads the visual efforts in the store (maintenance, merchandising and merchandise processing) conveying our organized brand clearly to our customers. This position understands sales goals and is accountable for partnering with the store team to reach these goals while understanding the direct impact visual presentation has on the sales success of the store. Schedules for this full-time role include daytime, evenings, weekends and early mornings totaling 38-40 hours a week.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Leads and executes consistent daily product maintenance routines in the store
Directs, leads and executes the setup of campaigns in support of all marketing initiatives and product presentation according to Merchandising Department direction
Executes all new product introductions from a visual presentation perspective and ensures that they are placed per direction in a timely manner
Leads the P.A.C.E program for processing merchandise (late evenings and early mornings) according to guidelines including overseeing how products are received on a truck, processed and merchandised
Partners with the Operations Manager and Inventory Specialists to maintain and educate the staff on stockroom organization
Trains all staff members on the guidelines for and importance of daily routine maintenance, merchandising guidelines and merchandise processing
Ensures visual presentation in the store is reflective of our brand which includes straightening, down stocking, signage accuracy, prop samples and dusting/cleaning
Remains informed and involved in all areas of visual presentation (maintenance, merchandise processing and merchandising) through daily communication with all specialist working in the store
Actively works to improve product knowledge and shares information with customers and the store team
Provides regular feedback to the General Manager and Store Managers specifically related to training, follow up and coaching opportunities during a daily touch base meeting
Demonstrates a strong understanding of and actively supports inventory accuracy
Checks email at least two times per shift and ensures staff is also committed to timely communication
Drives initiatives, motivates and inspires enthusiastic and productive behavior, with the goal of providing exceptional service to our customers and meeting or exceeding company goals and objectives
Engages with customers to solve their organizational challenges
Is accountable for achieving sales goals in partnership with the store team
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team. Starting at $24.00 - $26.00/hour.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
College degree preferred
2-5 years merchandising experience preferred
Strong computer skills
Understands retail is an ever-changing industry and requires flexibility in scheduling
Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
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Auto-ApplyGeneral Manager
The Container Store job in San Francisco, CA
The General Manager is the leader of the store! This position is responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive our business and achieve our business goals. Leads management team, including a Visual Sales Manager, a Training Manager and an Operations Manager.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
What Will You Be Doing?
In team management and development, you are…
Building effective teams and developing talent.
Driving engagement by collaborating with the Area Director and Store Managers.
Communicating effectively with staff, Area and Regional Directors, and customers.
Instilling trust and ensuring accountability.
Leading by example on the sales floor.
In operations and financial responsibility, you are…
Improving results by identifying and achieving payroll and sales goals for the success of the store.
Managing payroll expenses and labor plans efficiently and effectively.
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team. Starting salary is $90,000 - $100,000/annually.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
What You Bring To Us
You love to engage with people. You're the person who strikes up a conversation and makes a connection. You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.
You have at least ten years of leadership and coaching experience where you've focused on developing and nurturing your team to achieve goals together.
You have successfully guided great employees career growth and development.
You take communication to a new level. Whether it's written or oral communication skills, you are a master.
You understand retail is an ever-changing industry and you possess strong time management and organizational skills to lead your store team to achieve excellent results.
People say you have a heart for service. You love to sell. For you, it's about learning what a customer truly needs and offering suggestions.
You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience.
You take pride in your work. It's your store!
You want to delight the people around you and can't wait to share that at The Container Store!
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplySeasonal Associate
Milpitas, CA job
Our Seasonal Sales Associates promote our culture, values and mission. As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are:
Engaging personality who provides great service.
Excited to meet new people.
Thoughtful with a desire to make others feel good about themselves and their individual style.
Responsibilities
As a Seasonal Sales Associate you will:
Engage and connect with customers to create an amazing shopping experience.
Achieve and exceed sales goals by executing our selling strategy.
Share product knowledge with customers to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Show understanding of customer's personal style when offering fashion advice.
Inspire customers with your product knowledge to cater to their needs.
Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
Remain positive and professional, working together with the team to make a great environment for our customers and each other.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
Flexible availability to meet the needs of the business (including evenings and weekends).
Auto-ApplyCustomer Experience Guide - Part Time Fixed-Term
Santa Cruz, CA job
Job Title: Customer Experience Guide - Part Time Fixed Term Team: Retail Scope: Customer Service In-Person, CF2 Reports To: Retail Store General Manager Pay Range: $29.75 - $31.75 Contract Duration: 3 Months Benefits: Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.
As a Customer Experience Guide, you are the embodiment of the brand for our customers. You engage, develop, implement, and execute operational plans and policies and contribute to Patagonia's daily front-line retail store and customer experience activities (e.g., sales and customer service). You spend most of your time overseeing retail store and customer experience operations and engage in day-to-day activities that make customers happy. You will learn about our products, share your passion for the community and your efforts to protect the local environment. All employees are encouraged and empowered to solve problems creatively and put the customers' needs at the center of everything we do.
WHAT YOU'LL DO
* We are in business to save our home planet: You use the company's purpose and core values as guides for decision making, and act as a brand advocate inside and outside of the store.
* Your customer service is not bound by convention! Deliver best-in-class service by centering the customer in everything we do. Utilize selling sense skills and connect our communities to a life outdoors.
* You are an environmental activist! You participate in our Activism program by utilizing your 18 Activism Hours to support your community, partner with local non-profits by engaging in the grants and donations processes, and inspire customers and your colleagues to get involved.
* Product and Business Knowledge: You are committed to learning about our products, including technical aspects of products in our core sports, to support your ability to serve our customers. You actively seek out information about new products and business services and incorporate it into your everyday customer service practices.
* Warehouse: You process shipments, support physical inventory, and restock the sales floor. You assist with sale prep/breakdown, product transfers, donations, etc.
* Visual: You maintain our visual store standards for a stronger customer experience by folding, hanging, buffing, steaming, dressing mannequins, stocking the floor, etc., as part of your everyday responsibilities.
* Marketing: You participate in the Retail Marketing program by helping in event production and execution and bringing forth ideas for engaging your community.
* Training: You participate in ongoing training to maintain a solid understanding of our company and assist in the training of fellow/new employees while supporting and striving to achieve store goals.
* Security and Loss Prevention: You practice security measures that help prevent theft and understand how to handle safety situations. You report and resolve concerns quickly to maintain a safe and secure environment while maintaining a clean and organized store.
* Inclusion: You are deeply committed to creating a work environment that is supportive, positive, respectful, and free from harassment. You are open, feedback driven, and ensure accountability.
* Other Duties: You ensure accuracy in all POS operations and utilize the spirit of our Ironclad Guarantee and Worn Wear programs. You will answer phones, work events, support front of house and back of house operations, and support in store repairs while successfully communicating with the leadership team and customer service.
WHO YOU ARE
* You are an environmental activist- You are knowledgeable and curious about environmental and social issues. You act locally and inspire your community and cowork Custoers to do the same!
* Your customer service is not bound by convention- You focus on building relationships and go beyond treating the needs of customers with kindness and creativity.
* You operate in just and equitable ways- You proactively create a culture of belonging that gives people from all backgrounds, identities, and experiences a meaningful voice.
* You value and demonstrate quality in all that you do- You produce work that is of value, complete, and timely while striving for excellence in all job aspects.
* You act with integrity and are action oriented - You contribute engagement, are self-driven, and get things done efficiently and effectively.
* You are a lifelong learner and teacher- You are open to change and will try different options to find solutions to share with the team to optimize operations and customer experience.
EXPERIENCE YOU BRING
* Customer Service/Customer Focused: Proven customer service and/or sales skills, previous retail or related customer service experience preferred. Interest in or are eager to learn about our products and services.
* Problem Solving: Helpful and courteous approach to solving problems.
* Communication: Effective communication skills with team members and leadership and able to participate in constructive feedback and assist in conflict management.
* Adaptability/Ambiguity: Adaptability to changing situations and priorities while maintaining a positive workplace morale. Can pivot on the fly and support team engagement.
* Organization Skills: Proven organizational skills and attention to detail.
* Prioritization: Able to assign orders to and complete tasks based on their urgency and importance outlined by leadership.
* Time Management: Ability to show up ready to work on time every day and meet deadlines or communicate issues cross-functionally.
* Self-Motivation and Teamwork: Self-motivated and possess the ability to thrive in a team-oriented environment.
* Technical Learning: Basic math and computer skills and accuracy with money handling and register use preferred.
PHYSICAL REQUIREMENTS
* Able to stand/walk for extended periods of time with working shifts up to 8 hours per day
* Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, events, and store merchandising
* Continually able to walk up and down a staircase carrying boxes, products, and other necessary items
* Able to regularly perform store maintenance duties: sweep, vacuum, empty trash, clean
* Able to safely lift up to 55 pounds
* Comfortable climbing ladders
SCHEDULE
Our stores are open seven days a week. Santa Cruz's current business hours are Monday - Thursday 10a-6p, Friday - Sunday 10a-7p. Our current hiring needs are for 20 to 29 hours with open availability. It is common for our shifts to begin and end up to two hours before and after business hours. As a team member, you are expected to be flexible to the business and team needs.
Schedules can vary week-to-week, however, we are committed to supporting a healthy work-life balance, while still meeting the needs of our customers. Our consistent effort has been to post our store work schedules three weeks in advance to give our employees the opportunity to plan. You must report to work on time as well as align to other expectations in our Attendance Policy.
EMPLOYEE CONDUCT
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors. Clarify, educate, and hold ourselves accountable for embedding justice and antiracism throughout our work and culture.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Auto-ApplySupervisor
Santa Clara, CA job
Job Description As a Supervisor, you directly support the store team with creating a welcoming environment that showcases the best of COS. You will play a crucial role in store operations, training and development, well as securing a safe place to work. Your partnership with the Store Manager is key to boosting profitability through high level customer service. Together, we're not just running a store, but crafting an engaging and profitable retail experience.
Key Responsibilities
* Offering customers a high level of service, through styling advice, product knowledge and store experience
* Opening and closing the store and supporting the other members of the management team when required
* Processing and banking daily sales
* Inputting payroll
* Taking ownership for the store audit result and training others on store operations
* Receiving and processing deliveries
* Replenishment
* Being a COS brand ambassador and providing the best experience for our customers
Qualifications
To be successful in the role as Supervisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviors that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement, and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.
customers.
What you need to Succeed:
* Customer focused and thinking in a commercial way
* Interested in trends and fashion
* Communicative, positive and open-minded
* Willing to learn, adaptable and action oriented
* Collaborative, inclusive and supportive
* Self-motivated, confident and resilient
* Excellent planning, organising and problem-solving abilities
* Able to work a flexible schedule including early mornings, weekends and evenings when required
Compensation: $22.15-$24.92
Additional Information
This is a Full -time position offering 32-40 hours a week.
Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through career page.
Please note this position is offered on a local contract, therefore you should have the legal right to work in the United States before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.
Benefits:
We offer all our employee's attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to this US based colleagues also receive:
* 25% Staff Discount
* Medical, Vision and Dental Coverage
* Employee Assistance Program
* Vacation, Wellness, Holiday, and Parental Pay
* Health, and Dependent Care FSA.
* Plus, additional Voluntary Benefits.
Inclusion & Diversity
COS is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
All your information will be kept confidential according to EEO guidelines.
Department Manager- Valley Fair
Santa Clara, CA job
Job Description About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
* Representing yourself and the H&M brand positively during customer interactions
* Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
* Establish & analyze sales and budget goals, creating plans to optimize results
* Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
* Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Manage your department in a cost-efficient way
* Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
* Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
* Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Team & Development
* Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
* Complete performance evaluations and succession planning to support business & team needs
* Retain and share your knowledge and skills with your team
* Collaboration, planning & teamwork with in-store Visual Merchandiser team
* Give & receive feedback with your colleagues to learn, develop & support each other
* Responsible for the teams planning & scheduling
* Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc
* Ensure all procedures, routines, and legal requirements in all areas of the store are followed
* Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
* Secure a clean and tidy sales floor and back of house including stockroom areas
* Ensure high fashion quality, visual and commercial product presentation, with good garment care
* Secure good stock levels and provide input on allocation to Area team
* Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
* Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
* Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
* Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
* Responsible for opening & closing of store daily
Qualifications
Who You Are
* To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others.
* You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
* You are achievement-oriented, motivated by performance and competition to be truly customer centric.
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $26.22- $30.94 hourly
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
Seasonal Client Specialist - Handbags, Part Time - Valley Fair
Santa Clara, CA job
Our Brand Bloomingdale's has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you'll hear the same thing: it's unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we're proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first.
What We Can Offer You
* Performance and Referral bonus opportunities
* Sales commissions
* Merchandise discounts
* An inclusive, challenging, and refreshingly fun work environment
* Empowerment to perform impactful work with tangible results
* Employee Assistance Program (mental health and financial literacy resources)
* Colleague Resource Groups (CRGs), give-back/volunteer opportunities
Job Overview
As a Bloomingdale's Seasonal Sales Professional, you are an integral part of making Bloomingdale's like no other store in the world. The Bloomingdale's client is your # 1 priority. With your love of fashion and styling talent, you will create exceptional customer experiences.
What You Will Do
* Work a flexible retail schedule: day, evening, holidays, and weekends
* Create a seamless and fun in-store experience by greeting and connecting customers with product
* Participate in the merchandising and operational requirements of the role
Who You Are
* You enjoy meeting people, learning about them, and sharing information
* You're resourceful and eager to start a new venture; you can work on your own but are great with team dynamics
* You're fast to adapt as priorities change and are comfortable with technology
Essential Physical Requirements
* Talk, hear, and use hands to press, handle, and feel, color vision
* Frequently maintain a stationary position, walk, reach with hands and arms
* Occasionally required to lift and/or move up to 25lbs., climb ladders, reach stoop, kneel and crouch
* Frequent use of computers and other technology necessary to perform job functions, including handheld equipment POS, and ability to process register transactions
Bring your creativity, energy, and ideas to the Bloomingdale's team - Apply Today!
This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
STORES00
Auto-ApplyFull-time Visual Specialist
The Container Store job in San Francisco, CA
The Visual Specialist position leads the visual efforts in the store (maintenance, merchandising and merchandise processing) conveying our organized brand clearly to our customers. This position understands sales goals and is accountable for partnering with the store team to reach these goals while understanding the direct impact visual presentation has on the sales success of the store. Schedules for this full-time role include daytime, evenings, weekends and early mornings totaling 38-40 hours a week.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
* Leads and executes consistent daily product maintenance routines in the store
* Directs, leads and executes the setup of campaigns in support of all marketing initiatives and product presentation according to Merchandising Department direction
* Executes all new product introductions from a visual presentation perspective and ensures that they are placed per direction in a timely manner
* Leads the P.A.C.E program for processing merchandise (late evenings and early mornings) according to guidelines including overseeing how products are received on a truck, processed and merchandised
* Partners with the Operations Manager and Inventory Specialists to maintain and educate the staff on stockroom organization
* Trains all staff members on the guidelines for and importance of daily routine maintenance, merchandising guidelines and merchandise processing
* Ensures visual presentation in the store is reflective of our brand which includes straightening, down stocking, signage accuracy, prop samples and dusting/cleaning
* Remains informed and involved in all areas of visual presentation (maintenance, merchandise processing and merchandising) through daily communication with all specialist working in the store
* Actively works to improve product knowledge and shares information with customers and the store team
* Provides regular feedback to the General Manager and Store Managers specifically related to training, follow up and coaching opportunities during a daily touch base meeting
* Demonstrates a strong understanding of and actively supports inventory accuracy
* Checks email at least two times per shift and ensures staff is also committed to timely communication
* Drives initiatives, motivates and inspires enthusiastic and productive behavior, with the goal of providing exceptional service to our customers and meeting or exceeding company goals and objectives
* Engages with customers to solve their organizational challenges
* Is accountable for achieving sales goals in partnership with the store team
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
* Rewarding pay to recognize the value you bring to the team. Starting at $24.00 - $26.00/hour.
* Competitive health, dental, and vision plans to keep you and your loved ones well.
* 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
* Unique "1equals3" website for easy access to your benefits information and company updates.
* We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
* Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
* Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
* Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
* Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
* Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
* Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
* College degree preferred
* 2-5 years merchandising experience preferred
* Strong computer skills
* Understands retail is an ever-changing industry and requires flexibility in scheduling
* Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
Auto-ApplyH&M Sales Advisor- Stoneridge Shopping Center
Pleasanton, CA job
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
* Willingness to engage and have conversations with customers to provide excellent service
* Guide customers through our fashion trends, stories & products in all areas of the store
* Ability to effectively promote and sell our products to customers
* Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Representing yourself and the H&M brand positively during all customer interactions
* Support with commercial or operational actions to reach sales targets with store management team
General Information
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
* Use your product & fashion knowledge to share relevant information to customers
Team & Development
* Retain and share your service, fashion and store operations knowledge and skills with colleagues
* Follow all procedures, routines, and legal requirements in all areas of the store
* Give & receive feedback with your colleagues to learn, develop & support each other
* Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
* Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
* Operate fitting room and checkout areas according to best practice & processes
* Contribute to a clean and tidy sales floor and back of house (including stockrooms)
* Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
* Ensure good stock levels with replenishment routines on sales floor
* Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
* Support with opening and closing of the store
* Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications
Who You Are
* As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
* Motivated by giving customers a great experience.
* You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
* You should also enjoy working in a collaborative and dynamic environment.
* You have sales experience working in a dynamic and collaborative environment that you can apply to your role
* Experience working with customer service in fashion, retail or other service-related industries
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Job Status: Hourly, Non-Exempt
EEOC Code: SLS
Compensation: Sales Associates Pay Rate $17.00 per hour
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
H&M Fashion USA, Inc. - Maki Assessment Tool:
We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates' ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.
If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_**************. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.
When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.
During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.
We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.
Easy ApplyVisual Merchandiser- Del Monte Center
Monterey, CA job
Job Description About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct)
* Representing yourself and the H&M Brand positively during customer interactions (Direct)
* Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
* Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards
* Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams
* Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team
* Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team
* Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc.
* Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer's needs and enhance our shopping experience in store
Team & Development
* Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception
* Coach and develop the Store team´s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines
* Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement
* Develop and coach talents and provide onboarding training to new colleagues
* Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues
* Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals
* Support Sales Market and Area teams with expansion (store projects) needs
Visual & Commercial Execution
* Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines
* Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines
* Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience
* Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement
* Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements
* In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store
* Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind
* In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout
* Ensure your store has enough quantities of sale and other activity including POS material according to local routines
* Keep sales floor and back of house clean, organized, and safe according to local security guidelines
Qualifications
Who You Are
* For you to be a successful Visual Merchandiser, you must be curious and creative; always looking for inspiration, proactive, solution focused, flexible, with effective communication skills to achieve results cross functionally.
* We look for individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment to the role.
* Experience with being solution focused to improve product presentation and commercial execution in store
* Good knowledge of visual, commercial, and operational best practises, routines, and tools
* Know how to manage, follow-up and act on selling equation and weekly sales reports
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $19.78- $23.58 hourly
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Part-time Retail Employee
The Container Store job in San Francisco, CA
The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. Schedules for this part-time role include daytime, evenings, weekends, and early mornings.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Welcomes and greets all customers either as Host in the front entrance or throughout the store
Connects with our customers throughout the store suggesting solutions to their organizational challenges
Designs and sells custom closets and other storage and organization solutions
Serves as a register person with strong focus on providing a great customer experience during check out
Introduces and enrolls customers in our rewards program
Works merchandise processing during early morning or evenings (based on the schedule)
Maintains the Sales Floor - keeping shelves full and presented according to our brand standards.
Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
Assists with cleaning routines around the store - including dusting, restrooms and vacuuming
Processes customers' orders for curbside pick-up and/or delivery
Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
Actively engages with customers to solve their organizational challenges
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team. Starting at $20.00 - $21.00/hour.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
High school diploma preferred
Retail sales experience a plus
Strong computer skills
Enjoys engaging with people and connecting with customers
Understands retail is an ever-changing industry and requires flexibility in scheduling
Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
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Auto-ApplyStore Manager
The Container Store job in Walnut Creek, CA
Job Description
The Store Manager is responsible for leading daily store execution through strong people leadership, operational excellence, and a commitment to driving team performance. This role partners closely with the General Manager to translate strategic priorities into action, ensuring the team is aligned, accountable, and focused on delivering business results. The Store Manager leads by example, empowers employees through coaching and development, and ensures the store operates efficiently, visually inspires customers, and delivers an exceptional customer experience. This is a full-time, salaried, exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Executes the store's business strategy in partnership with the General Manager by leading day-to-day operations and aligning efforts to advance revenue, customer experience, and operational excellence, focusing on store generated total sales, conversion rate, and customer satisfaction.
Coaches and develops the team to deliver consistent performance and exceptional customer service, providing real-time feedback and modeling selling behaviors.
Supports labor planning and scheduling by managing payroll reporting and staffing needs in alignment with business priorities and customer traffic.
Analyzes store-level data to track progress toward goals, identify performance gaps, and guide team focus across sales, service, and operational execution.
Champions a high-performance culture through ongoing coaching, clear expectations, and holding individuals accountable for their results and behaviors.
Leads the execution of visual merchandising and Perfect Product Presentation standards, ensuring the store's presentation aligns with brand guidelines, inspires customers, and supports sales performance.
Maintain ownership of store maintenance, safety protocols, and supply management to create a clean, safe, and welcoming environment for both customers and employees.
Manages operational functions including inventory control, fulfillment processes, money handling, and backroom organization, with a focus on accuracy and efficiency.
Leads the recruitment, onboarding, and training of new employees, ensuring the team is equipped with the skills, knowledge, and behaviors needed to succeed.
Drives team development by supporting career progression, delivering regular performance feedback, and identifying growth opportunities.
Manage daily execution with a long-term perspective, prioritizing actions that drive business performance and enhance the customer experience.
Partners with the General Manager in planning and communication efforts, contributing to leadership meetings and cascading key priorities to the team.
Collaborates with peers and regional leadership to execute company initiatives, share best practices, and contribute to store and district-wide performance.
Ensures legal compliance in all store operations, identifying areas of potential risk and proactively addressing them to safeguard the business and its employees.
Partners with leadership and Human Resources to address conduct and performance issues, ensuring proper corrective action is taken, and holding employees accountable through consistent follow-up and documentation.
Handles sensitive information with discretion and confidentiality, maintaining the store's financial integrity and aligning with company protocols to mitigate risk.
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team. Salary: $70,000- $80,000 per year
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
3-5 years of retail leadership experience, with a focus on team development, operational execution, and visual merchandising.
Proven ability to coach and lead teams, provide constructive feedback, and drive performance through accountability.
Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
Clear and effective communicator, both verbally and in writing, with experience engaging across all levels of an organization.
Experience in managing performance, directing work, and supporting career development of individuals and teams.
Comfortable using business insights and operational reporting to guide decision-making and team focus.
Passion for customer experience, store presentation, and staying current on industry and retail trends.
Open availability, including nights and weekends, with flexibility based on business needs.
Demonstrates a strong sense of urgency, professionalism, and commitment to safety and compliance.
Strong computer proficiency, including experience with sales platforms, analytics tools, and software applications.
Ability to represent and exemplify The Container Store's fun, authentic, and team-focused culture.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
Seasonal Fulfillment Associate
Palo Alto, CA job
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding.
We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Seasonal Fulfillment Associate.
Architecturally inspiring, our stores are modern, warm and bright and are made even more beautiful by the Seasonal Associates who ensure our shelves are filled, our displays are complete and our stock room stays prepped and "at the ready" to fulfill customer orders in our stores. The heartbeat of a store's operation, these roles are largely behind the scenes but help us deliver exceptional customer service and drive sales. Working in a fun environment that values teamwork and collaboration, these problem solvers are efficient, detail-oriented and pitch in wherever it's needed. Interested in learning more about retail or supply chain? Home on a holiday break? We have flexible hours and a friendly, fast-paced environment that values diverse perspectives to strengthen our team. Let's explore how a seasonal position could be a great fit for you!
A day in the life as a Seasonal Fulfillment Associate....
+ Lead by example and support store management in holding self and others accountable for store profitability and operational excellence.
+ Drive sales through engagement of customers, sharing and demonstrating product knowledge and product expertise, as needed.
+ Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed.
+ Engage in, maintain and support store safety standards and training
+ Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising, and teamwork.
+ Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide.
Seasonal Fulfillment:
+ Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, and buy online, pick up in store, in a timely manner.
What you'll bring to the table...
+ Stock, Distribution Center, or retail experience preferred
+ Good reading, written and verbal language skills (English)
+ Good communication skills, basic math
+ Ability to move and/or lift up to 65lbs; heavier product with team assist
+ Must be able to work the weekend after Thanksgiving AND the days surrounding Christmas
+ Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
Minimum Starting Rate: $18.00 Hourly
Up to: $22.50 Hourly
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Part-time Designer
The Container Store job in San Francisco, CA
The Part-time Designer is an expert in custom space design with a vast knowledge of all storage and organization solutions and products sold at The Container Store. This position is a strong role model who displays excellent selling skills while maintaining a focus on exceptional customer service. Schedules can include daytime, evenings and weekends. This is a part-time, hourly, non-exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Manages and maintains multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up with consistent and concise communication to customers and others
Collaborates and communicates with the customer to design and present projects and customized plans in a clear and professional manner
Closes sales efficiently, builds repeat and referral business
Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals
As a brand ambassador, enthusiastically drives, motivates and supports all company initiatives by modeling professional and productive behaviors with store employees to achieve store and other goals
Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers, CSD, store employees and Installation
Proficiently and consistently uses company tools and email
Actively participates in the daily maintenance of custom spaces showroom and visual presentation of the store
Handles cash and other valuables appropriately and securely
Maintains a safe working and shopping environment, utilizing all available resources, ensuring safety and security of the employees, customers and property
Assists customers with personal confidential information related to the Company credit card and application process
Consistently arrives promptly to work the assigned schedule
Responsible for maintaining discretion related to all confidential/sensitive company and customer information
Performs other requested tasks and duties
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team. Starting pay is $20.00 - $22.00/hour.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
College degree preferred
2-5 years sales and clientele experience preferred
Maintains professional appearance and wears required dress code when representing The Container Store
Knowledge and passion for following trends in the custom spaces and retail industry
Strong computer skills: proficiency in Outlook, Word and knowledge of Excel and Salesforce or Customer Relations Management tools
Ability to work in a constant state of alertness and a safe manner
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
Flexible, with a positive attitude and passion for knowledge
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Possesses focused attention to detail while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing
Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
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Auto-ApplyCustomer Experience Guide - Full Time
Santa Cruz, CA job
Role: Customer Experience Guide - Full Time Team: Retail Scope: Individual Contributor, CF2 Reports To: General Manager Pay Range: $29.75 - $31.75 Benefits Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.
General Summary
Our retail stores are where the brand comes to life. As a Customer Experience Guide, you're the embodiment of the brand for our customers. You will learn about our products, share your passion for the community and your efforts to protect the local environment. You will contribute to a team that is responsible for the store's success through customer service, merchandising, operations, events, and environmental activism. Peer relationship is the key to the overall success of our stores. All employees are encouraged and empowered to solve problems creatively and put the customers' needs at the center of everything we do.
What You'll Do
* Optimize the Patagonia shopping experience using provided tools and resources to increase repeat customers and obtain new ones.
* Engage all customers by determining and meeting their specific needs with a positive attitude, kindness, and creativity.
* Ensure accuracy in all point-of-sale operations and utilize the spirit of our Ironclad Guarantee when handling product returns.
* Maintain our visual store standards for a stronger customer experience: folding, hanging, steaming, and stocking is part of your everyday workload.
* Accurately maintain inventory while processing in store online orders, transfers, donations, etc.
* Participate in ongoing training to maintain a solid understanding of our company initiatives, products, policy/procedure, and culture.
* Assist in the training of fellow employees while always supporting and striving to achieve store goals.
* Use the company's mission and core values as guides for decision making, and act as a brand advocate inside and outside of the store.
* Participate in the Activism program by utilizing your hours to support your community, partner with local non-profits by engaging in the grants and donations processes, and inspiring customers and your colleagues to get involved.
* Participate in the Retail Marketing program by helping in event production and bringing forth ideas for engaging your community.
* Extend invitations to our customers and communities for future brand engagements.
* Through training and safety meetings, you will practice security measures that help prevent theft and understand how to safely handle shoplifters.
* Reporting and resolving concerns quickly to maintain a safe and secure environment for your team and customers.
* Deeply commit to creating a work environment that is supportive, positive, respectful, and free from harassment.
Who You Are:
* You are an environmental activist- you are knowledgeable about environmental and social issues. You take action locally and inspire your community and coworkers to do the same!
* Your customer service is not bound by convention- you focus on building relationships and go above and beyond treating the needs of customers with kindness and creativity.
* You operate in just and equitable ways- you proactively create a culture of belonging that gives people from all backgrounds, identities, and experience a meaningful voice.
* You value and demonstrate quality in all that you do- you produce work that is of value, complete, and timely while striving for excellence in all job aspects.
* You act with integrity and are action oriented - you lead by example, self-driven, get things done efficiently and effectively.
* You are a lifelong learner and teacher- you are open to change; experiments and will try different options to find solutions to share with the team to optimize operations and customer experience.
Experience You Bring
* Excellent customer service and/or sales skills, previous retail or related customer service experience preferred
* Knowledgeable of and/or have interest in our core sports
* Helpful and courteous approach to solving problems
* Effective communication skills
* Adaptable to changing situations and priorities
* Proven organizational skills, and attention to detail
* Self-motivated and possess the ability to thrive in a team-oriented environment
* Basic math and computer skills
* Accuracy with money handling and register use preferred
Physical Requirements
* Able to stand/walk for extended periods of time.
* Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, events, and store merchandising.
* Continually able to walk up and down a staircase carrying boxes, products, and other necessary items.
* Able to regularly perform store maintenance duties: sweep, vacuum, empty trash, clean.
* Able to safely lift up to 55 pounds.
* Comfortable climbing ladders.
Schedule
Our stores are open seven days a week. Santa Cruz's current business hours are Monday - Thursday 10a-6p, Friday - Sunday 10a-7p. Our current hiring needs are for 30-39 hours with open availability. It is common for our shifts to begin and end up to two hours before and after business hours. As a team member, you are expected to be flexible to the business and team needs.
Schedules can vary week-to-week, however, we are committed to supporting a healthy work-life balance, while still meeting the needs of our customers. Our consistent effort has been to post our store work schedules three weeks in advance to give our employees the opportunity to plan. You must report to work on time as well as align to other expectations in our Attendance Policy.
WHO WE ARE:
"We're in business to save our home planet."
Environmentalism
Our stores serve their communities. We strive for deep connections to the people, places, and issues that are relevant there. We are vocal activists for protecting outdoor spaces. Our stores support local environmental groups with grants, donations, volunteers, advocacy, and events that provide a platform to share and engage in activism.
Justice
We consistently review policies and practices while embedding justice as a core value. We promise to continue the forever work of creating a culture of inclusion, antiracism, belonging and engagement with efforts towards diversify and broaden representation among employees, managers, and leadership.
Integrity
Examine our practices openly and honestly, learn from our mistakes and meet our commitments. We value integrity in both senses: that our actions match our words (we walk the talk), and that all of our work contributes to a functional whole (our sum is greater than our parts).
Quality
In retail, our best quality product is the world-class service we offer our customers. We create amazing and memorable experiences that leave our customers feeling stoked.
Not Bound by Convention
Retail changes every day. We welcome and embrace change as it inspires us to create new ways to serve our customers. Every retail employee is empowered to make autonomous decisions in line with our mission and values.
Employee Conduct
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors. Clarify, educate, and hold ourselves accountable for embedding justice and antiracism throughout our work and culture.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Auto-ApplyClient Specialist - Womens Ready to Wear, Reiss, Full Time - Valley Fair
Santa Clara, CA job
* Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available
* Bonus earning opportunities
* Growth potential opportunities
* Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience.
Essential Functions:
* Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
* Embrace and be proficient with technology
* Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice
* Participate in the merchandising and operational requirements of the role
Qualifications and Competencies:
* High School Diploma or equivalent required
* 1-2 years related experience
* Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
* Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
* Ability to think creatively, strategically and technically
* Ability to work a flexible schedule based on department and Company needs
Physical Requirements:
* Position requires prolonged periods of standing/walking around store or department
* May involve reaching, crouching, kneeling, stooping and color vision
* Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
* Frequently lift/move up to 25lbs
STORES00
Auto-ApplyGeneral Manager
The Container Store job in San Francisco, CA
Job Description
The General Manager is the leader of the store! This position is responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive our business and achieve our business goals. Leads management team, including a Visual Sales Manager, a Training Manager and an Operations Manager.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
What Will You Be Doing?
In team management and development, you are…
Building effective teams and developing talent.
Driving engagement by collaborating with the Area Director and Store Managers.
Communicating effectively with staff, Area and Regional Directors, and customers.
Instilling trust and ensuring accountability.
Leading by example on the sales floor.
In operations and financial responsibility, you are…
Improving results by identifying and achieving payroll and sales goals for the success of the store.
Managing payroll expenses and labor plans efficiently and effectively.
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team. Starting salary is $90,000 - $100,000/annually.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
What You Bring To Us
You love to engage with people. You're the person who strikes up a conversation and makes a connection. You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.
You have at least ten years of leadership and coaching experience where you've focused on developing and nurturing your team to achieve goals together.
You have successfully guided great employees career growth and development.
You take communication to a new level. Whether it's written or oral communication skills, you are a master.
You understand retail is an ever-changing industry and you possess strong time management and organizational skills to lead your store team to achieve excellent results.
People say you have a heart for service. You love to sell. For you, it's about learning what a customer truly needs and offering suggestions.
You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience.
You take pride in your work. It's your store!
You want to delight the people around you and can't wait to share that at The Container Store!
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
Department Supervisor- Sunvalley Mall
Concord, CA job
Job Description About the Role As a Department Supervisor, you will be responsible for for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* You are responsible for supporting the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines.
* Representing yourself and the H&M brand positively during customer interactions
* Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and working with your Department Manager to act on them
* Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
* Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
* Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
* Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Team & Development
* Retain and share your knowledge and skills with the Store team
* Collaboration, planning & teamwork with in-store Visual Merchandiser team
* Give & receive feedback with your colleagues to learn, develop & support each other
* Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc
* Ensure all procedures, routines, and legal requirements in all areas of the store are followed
Retail Operations/ Visual & Commercial Execution
* Secure a clean and tidy sales floor and back of house including stockroom areas
* Ensure high fashion quality, visual and commercial product presentation, with good garment care
* Secure good stock levels and provide input on allocation to Area team
* Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
* Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
* Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
* Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
* Responsible for opening & closing of store daily
Qualifications
Who You Are
* To be a successful and effective Department Supervisor, you'll be an emerging leader who enjoys taking responsibility.
* You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
* You are achievement-oriented, motivated by performance and competition to be truly customer centric.
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $20.65- $24.37 hourly
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
Visual Merchandiser- Serramonte Center
Daly City, CA job
Job Description About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct)
* Representing yourself and the H&M Brand positively during customer interactions (Direct)
* Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
* Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards
* Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams
* Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team
* Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team
* Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc.
* Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer's needs and enhance our shopping experience in store
Team & Development
* Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception
* Coach and develop the Store team´s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines
* Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement
* Develop and coach talents and provide onboarding training to new colleagues
* Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues
* Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals
* Support Sales Market and Area teams with expansion (store projects) needs
Visual & Commercial Execution
* Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines
* Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines
* Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience
* Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement
* Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements
* In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store
* Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind
* In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout
* Ensure your store has enough quantities of sale and other activity including POS material according to local routines
* Keep sales floor and back of house clean, organized, and safe according to local security guidelines
Qualifications
Who You Are
* For you to be a successful Visual Merchandiser, you must be curious and creative; always looking for inspiration, proactive, solution focused, flexible, with effective communication skills to achieve results cross functionally.
* We look for individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment to the role.
* Experience with being solution focused to improve product presentation and commercial execution in store
* Good knowledge of visual, commercial, and operational best practises, routines, and tools
* Know how to manage, follow-up and act on selling equation and weekly sales reports
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $19.78- $23.58
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Seasonal Fulfillment Associate
Walnut Creek, CA job
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding.
We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Seasonal Fulfillment Associate.
Architecturally inspiring, our stores are modern, warm and bright and are made even more beautiful by the Seasonal Associates who ensure our shelves are filled, our displays are complete and our stock room stays prepped and "at the ready" to fulfill customer orders in our stores. The heartbeat of a store's operation, these roles are largely behind the scenes but help us deliver exceptional customer service and drive sales. Working in a fun environment that values teamwork and collaboration, these problem solvers are efficient, detail-oriented and pitch in wherever it's needed. Interested in learning more about retail or supply chain? Home on a holiday break? We have flexible hours and a friendly, fast-paced environment that values diverse perspectives to strengthen our team. Let's explore how a seasonal position could be a great fit for you!
A day in the life as a Seasonal Fulfillment Associate....
+ Lead by example and support store management in holding self and others accountable for store profitability and operational excellence.
+ Drive sales through engagement of customers, sharing and demonstrating product knowledge and product expertise, as needed.
+ Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed.
+ Engage in, maintain and support store safety standards and training
+ Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising, and teamwork.
+ Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide.
Seasonal Fulfillment:
+ Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, and buy online, pick up in store, in a timely manner.
What you'll bring to the table...
+ Stock, Distribution Center, or retail experience preferred
+ Good reading, written and verbal language skills (English)
+ Good communication skills, basic math
+ Ability to move and/or lift up to 65lbs; heavier product with team assist
+ Must be able to work the weekend after Thanksgiving AND the days surrounding Christmas
+ Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
Minimum Starting Rate: $18.00 Hourly
Up to: $22.50 Hourly
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.