The CORE Institute jobs - 68 jobs

Job Description Benefits: Salary- $28.00-30.00 an hour Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events ESSENTIAL FUNCTIONS Responsible for reconciling vendor statements promptly Resolving parked and blocked invoices as well as debit balances Onboarding and Maintaining AP Vendor catalog. Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Assist with AP Close Items Comply with federal, state, and company policies, procedures, and regulations. Demonstrated knowledge of computer systems to include proficient use of accounting software. Code documents according to company procedures. Reconcile or note and report discrepancies found in records. Perform general office duties, such as filing, answering telephones, and handling routine correspondence. Access computerized financial information to answer general questions as well as those related to specific accounts. Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers. Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software. Processes invoices for correct account information and dollar amounts with two way and three-way match Responds to vendor inquiries and processes associated with correspondence. Establishes and maintains effective communication with physicians, employees, and outside vendors. Provide training (informal and formal) to lower-level AP employees, review and assist accounting team with work assignments. Recommend process improvements and procedures as necessary. EDUCATION High school diploma/GED or equivalent working knowledge preferred. EXPERIENCE Minimum of 5-7 years' experience with accounts payable including experience with accounting software. Experience with the organization's current accounting software is preferred. Healthcare AP experience is a plus! Excel experience is required - Pivot Tables, V-Lookup. REQUIREMENT Able to work as a cross-functional team player as well as independently. Function successfully in a fast-paced environment while maintaining accuracy in completing tasks.

ESSENTIAL FUNCTIONS Operational Leadership Proactively manages key operational systems including Quality, Service Design, Process Design, Location, Layout, People and Work Systems (Provider Templates), Supply Chain Management, Inventory, Scheduling, and Maintenance. Establishes and monitors Continuous Quality Improvement performance standards. Aids in providing and verifies that perioperative personnel provide patient-centered care In consort with the Director of Clinical Operations, Spine Centers, coaches and leads operational team leaders to instill the organization's mission, vision and core values through education, demonstration, huddles, and improving operational effectiveness including patient and employee engagement. Acts as patient advocate and maintains privacy and confidentiality of all appropriate information Team Management Oversees the operations of the Spine Centers to ensure smooth and efficient patient care management. Assures appropriate patient assignments to staff. Completes daily rounding on patients and staff to ensure quality provision of care. Manages the Spine Center service to ensure excellent patient and employee experience while promoting safety and retention. Serves as a real-time resource and assists with clinical expertise for unit staff and physicians for problem-solving on patients, processes, and family issues. Coordinate's quality initiatives and process improvements. Aligns and manages to metrics. Develops leadership skills among staff including communication, decision-making problem-solving/critical thinking, and employee engagement. Leads the development of staff and supports career advancement opportunities. Functions as a role model and encourages staff to participate in their own development. Facilitates Spine Center meetings and shared governance / leadership efforts. Responsible for selection, orientation, on-boarding, and retention. Demonstrates leadership through coaching, performance evaluations, corrective actions, and development opportunities to create a culture of learning. Assists in the development of the operational and capital budget, provides daily operational resource management including staff, supplies, and equipment, and ensures optimal productivity for the department. Supervises clinical unit staff to ensure excellent patient care. Participates in activities that foster management skills while enabling staff to care for patients, determine schedules, edit timecards, research budget issues and order supplies. Internal customers include patients, staff, and physicians. External customers include patient family. Quality Leadership Dyad In coordination with Quality leadership, creates, implements, and enforces written policies and procedures for all processes involved in providing patient care in all applicable settings. Metrics Management Demonstrate outcomes as measured through established metrics and establishes, implements, and manages KPI / dashboards to achieve departmental goals in conjunction with key stakeholders. Financial Stewardship Manages direct expenses in assigned areas according to budgeted level including staffing standards (relative to patient volumes) and seeks new growth opportunities that maximizes value for the organization. Manages the revenue cycle within their area of influence including charge capture and documentation. Updates Senior Management on variances containing qualitative and quantitative analysis with action plans for the next financial period Human Resource Management Facilitates the individual development of assigned staff (those in a reporting relationship) through effective selection, orientation, performance evaluation, interpersonal communication, and coaching. Maintains employee satisfaction rating above peer group norms or achieves consistent improvement for areas of responsibility. Writes and reviews job descriptions on an ongoing basis for those in a reporting relationship. Conducts Department rounds daily with leadership members in a reporting relationship. Interviews, onboards and creates training for new clinic supervisors. Holds regularly scheduled 1:1's with the Spine center team to provide coaching and development through real time feedback, reinforce positive behavior and correct any inappropriate behaviors. Leads on-going quality monitoring of competencies of staff and assist in training and educations of all staff. Resource Planning Assists in preparing the budget for areas of responsibility to reflect an increase in value for the patient. Evaluates tasks and processes to identify opportunities for improvement in efficiency. Prioritizes capital needs of the organization based upon goals, and technology required for patient care. Customer/Patient Loyalty Improves customer loyalty by improving services in assigned areas and focuses on our Leadership standards/AEIOU principles. Immediately investigates and resolves concerns or complaints with assigned services. Personally, manages the appropriate internal follow-up regarding the concern or complaint. Acts as a change agent for patient focused care in assigned services. Rounding for Outcomes (MBWA - Manages by Walking Around) Personally, influences the improvement of our collective results through a visible presence in assigned service areas, engaging with processes, monitoring performance, and building relationships. Commits to a safe environment for patients/customers/guests. Responds to service concerns in person. Compliance Management Maintains ongoing compliance with licensure, regulatory, and accreditation standards applicable to assigned areas of responsibility. Develops presentation materials to share / speak amongst organizational meetings. EDUCATION BSN required. Must possess a strong knowledge and understanding of nursing and healthcare as normally obtained through the completion of a bachelor's degree in nursing. BSN required for internal transfers/promotions within 6 months of transfer/promotion. Requires a current RN license in state of practice. BLS Required. ACLS Preferred. Additional certification or continuing education may be required based on area of practice. EXPERIENCE Must possess at least 1-2 years of clinical experience relevant to patient population. Demonstrates knowledge and skills of specialty area. Requires critical thinking, communication, influence, decision-making, analytical, and flexibility skills to make optimal decisions based on multiple variables and desired outcomes. Requires the ability to balance clinical skills with supervisory authority. Must have the ability to consider the ultimate impact of decisions on the Spine Center. Must have the ability to practice skills according to department and professional standards and quality requirements. REQUIREMENTS Must have excellent interpersonal and communication skills. Demonstrates an ability to generate creative and innovative approaches to solve problems. KNOWLEDGE Knowledge of procedures and patient flow. Knowledge of medical terminology. Knowledge of medical insurance plans. SKILLS Skill in effective management of clinic staff. Skill in training/mentoring front office staff. Skill in delegating work duties to staff. Skill in creating/maintaining a professional and pleasant atmosphere. ABILITIES Ability to resolve customer service issues and identify areas of improvement. Ability to use interpersonal skills to establish/maintain positive relationships with patients, families, providers and staff. Ability to analyze workflows to maximize the patient experience and minimize organizational expense ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Travel within designated geography. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision and Values must be read and signed. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Description Healthcare Outcomes Performance Company is a vertically integrated musculoskeletal outcomes management company. HOPCo manages physician practices, hospital service lines, population health and value-based care programs, and musculoskeletal delivery networks. As HOPCo continues to grow, we are looking for a Quality Specialist in our Corporate Headquarters. Please see below for the functions and requirements for this position. ESSENTIAL FUNCTIONS Calculate Quality metrics using various data collection tools. Perform investigations and audits to ensure staff compliance with internal policies and procedures. Provide thorough reports and complete analysis based on criteria requested, including recommendations for process improvement. Review completed work to ensure that it meets company standards for quality and accuracy. Communicate potential reporting flaws and discrepancies to management in a timely fashion. Share results of audits with leadership on a regular basis as per established frequency. Monitor and follow-up on requested audit corrections to ensure they have been completed. Assist in the maintenance and development of audit procedures and workflows. Adapt quickly to changing reporting needs and timelines. Must maintain strict confidentiality. The job holder must demonstrate current competencies for job position. EDUCATION High school diploma or equivalent knowledge preferred. Associate's or Bachelor's Degree preferred. EXPERIENCE One - two years experience in the medical field and with computer applications and software preferred. KNOWLEDGE Knowledge of the medical field to include musculoskeletal anatomy.

Job Description We are seeking a board-certified/board-eligible orthopedic hand surgeon to join our established practice. This position offers: An established patient panel with immediate volume Advanced Practice Provider (APP) support already in place to optimize clinic efficiency and patient care Dedicated OR time, including access to flip rooms for maximized surgical throughput Shoulder experience including shoulder replacement preferred. This is a unique opportunity to step into a high-demand role with robust infrastructure and support. ESSENTIAL FUNCTIONS Provides and manages direct patient care, including physical examinations, evaluations, assessments, diagnoses and treatment for hand, wrist, and forearm conditions or injuries. Participates in available OR times and flips OR rooms as needed. Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions. Refers patients to specialists and to relevant patient care components as appropriate. Trains and supervises medical fellows and residents engaged in specialty activities and procedures, as appropriate. May manage the daily operations of a specific medical program, patient care unit, or research function. Directs and coordinates the patient care activities of nursing and support staff as required. Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards. As appropriate to the position, participates in specified health promotion, education and/or prevention programs. Performs miscellaneous job-related duties as assigned. EDUCATION and EXPERIENCE Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree. Completion of an accredited residency program in Orthopedic Surgery. Board certification in Orthopedic Surgery. Valid medical license to practice in Arizona. Certification in Advanced Cardiovascular Life Support (ACLS) and Basic Life Support (BLS). KNOWLEDGE, SKILLS, & ABILITIES Knowledge of legal and ethical standards for the delivery of medical care. Ability to maintain quality, safety, and/or infection control standards. Knowledge of community medical diagnostic and patient care services in area of medical expertise. Ability to supervise, advise, and train clinical professionals and/or students in area of expertise. Knowledge of relevant drugs and non-pharmaceutical patient care aids and ability to prescribe dosages and instruct patients in correct usage. Ability to develop and present educational programs and/or workshops. Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise. Ability to work both independently and in a team environment. Knowledge of related accreditation and certification requirements. Ability to observe, assess, and record symptoms, reactions, and progress. Effective verbal and written communication skills. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Some travel within the community. Will work with blood or blood-borne pathogens and will require OSHA training. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching are required. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision, and Values must be read and signed.

Job Description Benefits: Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Wellness Events Minimum Qualifications: Bachelor's degree required 3 to 5 years of experience in business data analytics, preferably in a healthcare environment Advanced user of Excel and PowerPoint (i.e. use of pivot tables, multi-variable look up functions, and some macro writing) Demonstrated Knowledge and experience with Power BI and/or SQL Queries a plus Ability to comprehend and employ metrics, and to use as the basis to analyze performance Manage schedules, appointments, and meetings, ensuring efficient time management. Serve as the primary point of contact between the integration director and internal/external stakeholders, handling correspondence and inquiries. Prepare, organize, and maintain documents, reports, and presentations related to program integration. Organize and facilitate meetings, including preparing agendas, taking minutes, and following up on action items. Assist in tracking project timelines, deliverables, and milestones, ensuring alignment with integration goals. Address routine issues and challenges that arise in program integration, escalating more complex problems to the integration director. Assist in planning and organizing events, workshops, or training sessions related to program integration initiatives. Collaborate with the Health Service Integration team to report and present outcomes metrics to clients Collect and validate outcomes data from hospital clients Analyze and interpret key metrics Assist in identifying clients' opportunities for improvement and help develop recommended solutions Identify areas for internal continuous improvement in data collection, processing, and reporting Keep current with competitor offerings and industry trends through industry publications and research

Job Description The CORE Institute team is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated, dynamic healthcare team in a challenging, rewarding environment, The CORE Institute is the right place for you to grow your career. The CORE Institute delivers integrated, comprehensive musculoskeletal and neurological care. The CORE Institute is built upon a foundation of pioneering research, academics, community service, and a passion for excellence in patient care. The organization continues to be a leader in payor-reform initiatives, and it is at the forefront of systems-based quality programs which drive value and improve the quality of patient care. As the CORE Institute continues to grow, we are looking for an SPD Tech at our Specialty Hospital. Please see below for the functions and requirements for this role at The CORE Institute Specialty Hospital (CISH). ESSENTIAL FUNCTIONS: Decontaminates and sterilizes instruments, medical supplies, and equipment, and assembles, wraps, and sterilizes trays of instruments. Follows proper Standards Precautions while in decontamination and sterilization areas. Monitors biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment. Sorts mismatched sets of instruments, trays, and medical equipment and makes them available to sterile processing customers in a timely manner. Restocks, labels, and maintains inventory, submits requisitions, collects and distributes instruments, trays, and facility medical equipment. Performs environmental maintenance duties and assists in maintaining inventory levels in sterile processing, the operating room, and in equipment storage areas. Verifies that equipment functions properly, requisitions for equipment maintenance, repair or replacement, and removes defective equipment. Maintains a clean work area. Assists with maintaining established departmental policies and procedures, objectives, and quality improvement, safety, and environmental and infection control standards. Recognizes and anticipates the needs of the surgical team assuring instrument availability. Recognizes abnormal functioning of autoclave equipment, Steris system, and notifies appropriate person or company regarding company. Reviews par levels of supplies and equipment, to ensure that the resources necessary for patient safety are available. EDUCATION: High school diploma or equivalent. EXPERIENCE: Three years of Sterile Processing Technician preferred. REQUIREMENTS: Certification in Basic Life Support (BLS) is preferred. Requires current national certification as a SPD technician, Certified Registered Central Service Technician or Surgical Instrument Processor within six months. KNOWLEDGE: Must be knowledgeable of guidelines and techniques for cleaning and sterilizing equipment, as well as aseptic technique. Must have mechanical aptitude with the ability to break down moving parts, clean, lubricate and reassemble, problem solve incomplete trays and missing instrumentation and have effective organizational communication and human relation skills. Knowledge of basic Sterile Processing and Standard Precautions SKILLS: Excellent interpersonal skills, including the ability to communicate professionally both verbally and in writing and the skill to listen. Must maintain clinical and skills competencies per position requirements, participating in growth through in-service and continuing education. Skills required to provide excellent customer service not only to our patients, but physicians, visitors, and other health care teammates, promoting a positive work environment. ABILITIES: Must have a strong attention to detail and physical stamina to handle long arduous work hours. Ability to work in an environment that frequently produces a high level of stress and mental fatigue, and a willingness to maintain a flexible work schedule as needed. Ability to multi-task and manage multiple work priorities and support to teammates. ENVIRONMENTAL/WORKING CONDITIONS: Normal and emergent clinical environment. Patient care environment with potential exposure to unpleasant odors, blood and body fluids, infectious disease and to chemical or electrical hazards. PHYSICAL/MENTAL DEMANDS: Good visual acuity, accurate color vision. Ability to transfer patients in excess of 100 pounds. Ability to stand, walk, stoop, kneel, crouch, and/or crawl. Ability to reach, grasp, use fine finger movement and feel fine sensation to discern temperature, texture, size, and shape. Ability to speak and hear.

Job Description At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events Qualifications High school diploma/GED or equivalent is required. 1-2 years of experience in a hospital, medical office, or customer service setting (preferred). Familiar with and understand Medicare, Medicaid and other government payors and HMO/PPO payors guidelines and principals. Understands benefits (i.e.: deductibles, copays, and coinsurance) and how to calculate estimates per the payor contract as applicable. Previous patient registration in a medical office, hospital or outpatient surgery center. Medicare, Medicaid and other government payor guidelines. Clear understanding of insurance benefits and how to calculate patient responsibility. Knowledge of Patient Registration. Strong customer service and communication skills. Ability to communicate patient responsibility clearly with patients, communicate with physician's office staff, payors and hospital teammates. Ability to resolve issues in a professional manner. Ability to work independently with minimal supervision. Essential Functions Greet patients, families, and visitors in a courteous and professional manner. Answer and route incoming patient calls promptly and professionally. Maintain a clean and organized front desk area. Maintain confidentiality and compliance with HIPAA and hospital policies. Assist with other clerical or administrative tasks as assigned. Maintain a clean and organized work environment and ensure supplies are stocked. Collaborate with other departments to ensure smooth patient flow and timely service. Initiate and announce overhead emergency codes, including "Code Red" in the event of fire or smoke detection, following facility procedures. Respond calmly and appropriately to emergency situations, including notifying security and/or emergency response teams. Collect and verify patient demographics, insurance information, and required documentation. Input accurate patient data into the hospital EMR system. Prepare patient charts in advance of scheduled appointments to ensure all required documentation is complete and accurate. Include all necessary forms, such as consent forms. Patient Estimate Letters and procedure-specific paperwork Obtain patient signatures for consent forms, insurance authorizations, and privacy acknowledgments. Provide patients with information on hospital policies, procedures, and financial responsibilities. Coordinate with clinical and billing departments to ensure proper patient flow and documentation. Respond to patient and visitor inquiries and resolve registration issues efficiently. Confirm and document insurance information to reduce the risk of claim denials. Explain financial responsibility to patients when appropriate. Accept and process payments for co-pays or deposits, when necessary. Be familiar with individual payor guidelines and the process of collecting over the counter payments/deductibles/co-pay/coinsurance. Knowledge of payor contracts including Medicare, Medicaid and other government contracts and guidelines. Investigate questionable information promptly, i.e. MVA and work comp information that conflicts with insurer information. Notify Business Office Manager and Physician Office of any benefit, financial or authorization concerns or issues immediately. Work two weeks ahead of surgeries to avoid late notice cancellations. Contact patients in advance of their scheduled imaging appointments to provide information about their financial responsibility (e.g., co-pays, deductibles, self-pay estimates). Review and explain out-of-pocket costs clearly and answer any patient questions regarding their financial obligation. Work with patients to establish payment arrangements prior to their arrival, including setting up payment plans when appropriate and in accordance with organization policy. Document all financial discussions and agreements and save this information in the appropriate system or shared folder for team access. Ensure all payment plans are properly recorded and accessible to staff and billing teams to avoid confusion Review entered information with patient to ensure accuracy. Scan photo identification and insurance card(s) into EMR. Make any corrections to insurance information upon review of insurance card(s) when necessary. Request Living Will/Advance Directives. Provide information if requested on where to obtain information on said forms to patient. Document when patient requests information and that it was provided in order to meet state and Joint Commission requirements. Complete Medicare MSP questionnaire when necessary. Collect patient responsibility upon admission. Obtain patient signature on required forms. Print labels and wristband and Facesheets. Review patient information with the patient and confirm accuracy after applying the wristband. Take chart with labels to Pre-op to notify nurses that patient is registered. Meet or exceed monthly, quarterly and yearly cash collection goals. Discusses patient information with other health team members in an appropriate environment. Interacts with all patients, families, visitors and fellow teammates in a mature, responsible manner to ensure a positive and professional facility environment. Must have a clear understanding of KPI and Metric's measures and ability to complete daily tasks to meet Departmental and Hospital measures. Schedule, reschedule, and cancel imaging appointments as needed Communicate prep instructions for various imaging procedures (e.g., MRI, CT, X-ray) Coordinate with imaging technologists and other departments to ensure proper patient flow Verify imaging orders to ensure all information is accurate, complete, and matches the scheduled exam (e.g., exam type, body part, laterality, clinical indications). If discrepancies or missing information are identified, follow established procedures to contact the ordering provider or their office to obtain a corrected or updated order. Ensure all orders are finalized and properly documented in the patient chart prior to the appointment to avoid delays in care and ensure compliance with regulatory requirements. Contact patients in advance to confirm their upcoming imaging appointments. Verify appointment details including date, time, location, and type of exam. Provide patients with any necessary preparation instructions (e.g., fasting, medication restrictions) specific to their imaging procedure. Address any patient questions or concerns and ensure they understand check-in procedures and arrival time expectations. Document confirmation in the appropriate system or communication log. Other duties as assigned.

Job Description At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events QUALIFICATIONS An associate's degree in sonography from an accredited school Current state and ARDMS certification with the American Registry of Diagnostic Medical Sonographers BLS Certification 2-3 years of experience as a Sonographer in a hospital or clinic environment. ESSENTIAL FUNCTIONS Explaining sonographic procedures to patients, answering questions, preparing patients by applying the gel to the skin, and positioning the patients on the table. Ensuring clear images for diagnostic purposes and making adjustments to the sonographic equipment when necessary. Selecting and examining images, looking for differences between healthy and pathological areas, and determining if the scope of the exam should be extended, based on preliminary findings. Presenting the sonograms and preliminary findings to the Physicians. Completing the appropriate documentation and maintaining patients' histories and medical records. Maintaining and cleaning the sonographic equipment. Create and maintain patient electronic medical record (EMR) The Ultrasound Sonographer works directly with patients and uses sonographic equipment to record images of the motion, shape, and composition of blood, organs, tissues, and bodily masses. The CORE Institute team is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated, dynamic healthcare team in a challenging, rewarding environment, The CORE Institute is the right place for you to grow your career.

Job Description ESSENTIAL FUNCTIONS Execute leading-edge SEO practices: on-page, off-page, and technical optimization, including metadata, schema, internal linking, and site speed. Own and optimize all aspects of local SEO, including management and enhancement of Google Business Profile for top-tier map pack rankings and NAP consistency across directories. Develop and implement GEO strategies to maximize brand visibility in generative AI, ensuring content is structured for both search engines and LLMs (large language models). Build, edit, and troubleshoot WordPress-based websites and landing pages; ensure all technical SEO requirements are met and new deployments follow current best practices. Conduct comprehensive keyword research, competitive analysis, link-building, and content optimization for both classic and generative search contexts. Analyze website performance via GA4 and advanced analytics tools such as Ahrefs, Screaming Frog, SEMrush, and similar; generate actionable reports for monthly and ad hoc review. Present findings and strategy recommendations to the marketing team, translating data into impactful marketing actions. Proactively monitor SEO and generative search trends, algorithm shifts, and competitor activity to refine and defend rankings and share of voice. Maintain close collaborative relationships with internal teams, contractors, and external vendors where appropriate. EDUCATION Bachelor's degree in Marketing, Communications, Computer Science, or a related discipline-or equivalent education and proven experience. EXPERIENCE Minimum 3-5 years of relevant SEO experience, with demonstrated expertise in Local SEO, including Google Business Profile management and directory optimization. Documented success executing strategies for generative AI or similar GEO-focused search environments. Strong background using WordPress for page building, content editing, and troubleshooting. Experience managing analytics platforms (GA4, Ahrefs, Screaming Frog, SEMrush, etc.) and generating strategic recommendations from data. REQUIREMENTS Advanced competency in SEO, GEO, and Local SEO techniques for healthcare or service industries. High proficiency with WordPress (building, editing, troubleshooting). Expertise with analytics and SEO reporting platforms (GA4, Ahrefs, Screaming Frog, etc.). Strong communication and interpersonal skills, with ability to translate complex data/strategy to multiple audiences. Proven ability to work productively and collaboratively as part of a cross-functional team. KNOWLEDGE In-depth understanding of search engine algorithms, AI-driven search, generative engine optimization, schema, and medical SEO best practices. Awareness of emerging trends in local and generative search, including Google Business Profile, AI indexing, and LLM optimization. Familiarity with technical SEO processes and WordPress technical stack. Ability to use analytics and reporting platforms to drive strategy and measure ROI. SKILLS Excellent written and verbal communication. Skilled in deriving insights from technical and marketing analytics. Project management and time management in fast-paced, multi-project environments. Strong troubleshooting and problem-resolution skills. ABILITIES Ability to lead and execute complex SEO, GEO, and Local SEO projects from conception through reporting. Ability to educate and guide organizational stakeholders in evolving digital search trends. Ability to analyze, present, and act upon data from multiple sources toward marketing team goals. ENVIRONMENTAL WORKING CONDITIONS Normal office environment (hybrid or remote eligible). PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision and Values must be acknowledged and adhered to This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Description ESSENTIAL FUNCTIONS Assists the Physical Therapist with patient care and implementing the plan of treatment. Establishes and maintains effective communication with patients, family members, and other departments. Assists the front office staff as needed. Responds to patient questions and inquiries as required to maintain high patient satisfaction levels. Responsible for care and maintenance of equipment and keeping a safe and clean environment in the clinic. Assists with supply inventorying and stocking. Assists the director with special projects. Maintains patient confidentiality. Assists all patients on the rehabilitation floor. Assist with seamless and efficient clinic function and daily clinic flow. EDUCATION High school diploma/GED or equivalent working knowledge preferred. Graduation from a technical program is preferred. EXPERIENCE One year of experience in an out-patient physical therapy clinic is preferred. KNOWLEDGE Knowledge of how to use and maintain physical therapy equipment. Knowledge of department policies and procedures. Knowledge of OSHA and infection control regulations. SKILLS Skill in using all equipment effectively. Skill complying with OSHA and infection control policies Skill in assisting the Physical Therapist with patients. ABILITIES Ability to communicate clearly with providers, patients, and family members. Ability to use effective problem-solving and decision-making skills. Ability to maintain confidentiality. ENVIRONMENTAL WORKING CONDITIONS Normal clinic environment. Some travel within the community. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a physical therapy clinic environment. Combination of bending, lifting, and transferring activities. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo's Mission, Vision, and Values must be acknowledged and adhered to. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

Job Description ESSENTIAL FUNCTIONS Schedules tests for the patient within the practice management program or at outside facilities based on insurance, patient preference, physician preference, and or location. Gathers pertinent information from insurance carriers, physicians, and patient charts to make certain of appropriate matching to contracted service providers. Call patients to schedule tests within the required time as designated by policies and procedures. Provides ongoing follow-up until successful execution of referral. Responds to patient questions and complaints as required resolving problems and maintaining high patient satisfaction levels. Communicates clinical instructions needed for appointments/procedures. Input required data to GE practice management to include administrative comments and coded notes. Accurately updates patient information in the practice management system and EMR as well as any changes or additions to the schedule and performs all required documentation of work completed. Effectively understands and proactively manages and schedules providers with front office personnel. Schedule appointments in the timeframe that allows for appropriate follow-up and execution of authorization as designated by policies and procedures. EDUCATION High school diploma/GED or equivalent working knowledge preferred. EXPERIENCE 0-2 years of test scheduling experience or related experience. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers. REQUIREMENTS Able to complete and manage per department metrics. Ensure 100% of required certifications and authorizations have been obtained. KNOWLEDGE Knowledge of insurance plans. Knowledge of computer systems. Knowledge of grammar, spelling, and punctuation to type patient information. SKILLS Skill in customer service and an understanding of The code of conduct and culture. Skill in communicating effectively with physicians, clinical staff, hospital staff, and the public. Skill in establishing good working relationships with both internal and external customers. ABILITIES Ability to maintain patient confidentiality. Ability to communicate with upset and frustrated patients. Ability to obtain patient history and medical history. Ability to work on multiple projects and prioritize tasks. Ability to meet time-sensitive goals. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching are required. Manual dexterity using a computer keyboard, phone, and scanner.

Job Description The CORE Institute team is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated, dynamic healthcare team in a challenging, rewarding environment, The CORE Institute is the right place for you to grow your career. ESSENTIAL FUNCTIONS Assists the surgical team during operative procedures as assigned by the RN or physician. Actively participates in the planning and set up of all supplies needed for the procedure. Hands instruments and supplies to the surgeon and performs other tasks as directed. Assists the surgical team in maintaining patient safety through monitoring sterile technique during draping as well as throughout the surgical procedure. Responsible for daily sterilization of equipment and supplies. Assists with maintaining patient records, ordering and stocking supplies. Communicates supply and equipment repairs to the RN. Maintains universal precautions in daily job duties. Responsible for sterilization and cleaning the procedure rooms. Maintains confidentiality of all patients. Attends and participates in staff meetings. EDUCATION High school diploma/GED or equivalent working knowledge preferred. Completion of a Medical Assistant certification is required. BLS Mandatory prior to first day EXPERIENCE Minimum one-year experience in outpatient surgery or equivalent of education and experience. Experience with computer software is required. Medical Assistant certification is required. Experience in orthopedics is preferred. REQUIREMENTS Completion of a Medical Assistant certification is required. BLS Mandatory prior to first day KNOWLEDGE Knowledge of outpatient procedure room policies and procedures. Knowledge of patient safety standards. Knowledge of surgical equipment and supplies. Knowledge of universal precautions and sterile technique. SKILLS Skill in effective participation on a surgical team. Skill in safety and infection control procedures by appropriately setting up a sterile procedure room and monitoring instrument use. Skill in equipment maintenance by effectively checking machines and supplies, stocking and initiating maintenance requests. Skill in computer applications and EMR systems. ABILITIES Ability to organize and prioritize tasks efficiently. Ability to interact with physicians, patients and team members. Ability to communicate pertinent information to the RN and surgeon. Ability to demonstrate problem-solving skills. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Some travel within community. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision and Values must be read and signed. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Description Benefit- $5,000 Sign-On and Retention Bonus Salary - $31- $54 an hour Sign-on and Retention Bonuses Available Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events Special Procedures & C-Arm We're excited to add a skilled OR Radiology Technologist to our Flagstaff surgical team. This new full-time role supports operating room procedures using advanced imaging, including C-arm equipment. If you're experienced, adaptable, and passionate about delivering exceptional patient care in a fast-paced environment, we'd love to meet you. Qualifications Associate's degree in radiologic technology ARRT Certification (current and in good standing) Current State Radiologic Technologist License C-arm experience highly preferred 2-4 years of experience in special procedures within a hospital or clinic setting Knowledge of routine fluoroscopy, head and extremity examinations Strong understanding of HIPAA, OSHA, and radiology safety protocols What You'll Do Review physician orders to determine required OR imaging needs Assist physicians and fellow technologists during complex surgical or interventional procedures Position patients safely and accurately to obtain high-quality images Operate and adjust imaging equipment-including C-arm-to capture optimal views Explain procedures to patients to reduce anxiety and encourage cooperation Document patient history, views performed, and technical factors used Maintain accurate records of exams performed and imaging data collected Prepare, stock, and set up procedure rooms; ensure sterile and non-sterile supplies are readily available Perform routine quality control checks, monitor equipment performance, and report issues to management Coordinate with other Radiologic Technologists when procedures require additional support About the Role The OR Radiology Technologist plays a key role in supporting the surgical team by providing high-quality imaging during procedures. This includes operating both traditional radiography equipment and the C-arm to ensure accurate, real-time imaging that enhances patient outcomes. Why You'll Love Working Here $5,000 Sign-On & Retention Bonus Work in a collaborative, high-performing OR environment Opportunity to expand your skill set in special procedures and surgical imaging Supportive leadership and strong commitment to patient safety #COR

Job Description ESSENTIAL FUNCTIONS Architecture & Strategy Define, develop, and maintain enterprise architecture frameworks that align technology solutions with MSP business goals and client requirements. Design and optimize Azure/M365 cloud solutions, ensuring scalability, security, and cost effectiveness. Develop enterprise-wide security architectures that adhere to frameworks such as NIST, ISO 27001, SOC 2, and HIPAA. Continuously evaluate and recommend emerging technologies to enhance platform performance and client outcomes. Pre-Sales & Client Engagement Partner with sales and account teams to design technology solutions tailored to client needs. Participate in client presentations, RFP responses, and proposal development to demonstrate technical capabilities and strategic value. Translate client requirements into architectural blueprints and solution roadmaps. Serve as a trusted advisor to clients, simplifying complex technical concepts for executive and physician audiences. Leadership & Delivery Provide technical leadership and mentorship to engineering teams, ensuring consistent design standards and architectural integrity. Collaborate across project managers, analysts, and client stakeholders to ensure on-time, on-budget delivery of large-scale projects. Identify risks and implement mitigation strategies to strengthen cybersecurity posture and business continuity. Maintain up-to-date architecture documentation, policies, and roadmaps. EDUCATION & CERTIFICATIONS Education - Bachelor's degree in computer science, Engineering, or related field. Azure Solutions Architect Expert - Microsoft Certified. Security Certification - Certified Information Systems Security Professional (CISSP). Enterprise Architecture - TOGAF Certified. Security Management - Certified Information Security Manager (CISM). EXPERIENCE IT Systems Engineering - At least 12-15 years of experience in engineering enterprise IT platforms. Enterprise IT Architecture - 8-10 years in enterprise IT architecture within managed services or consulting environments. Security Design - A minimum of 5 years of experience in security design and implementation. Azure Cloud Solutions - Proven expertise in designing and deploying Azure cloud solutions. Leadership - Proven track record leading technical teams and architecture decisions on large-scale projects. Pre-Sales - Pre-sales or client-facing solution design experience strongly preferred. KNOWLEDGE Cloud Technologies - In-depth understanding of cloud computing principles, serverless architectures, and cloud-native development. Enterprise Architecture Frameworks - Deep understanding of frameworks such as TOGAF and Zachman. Security Standards - Strong grasp of security frameworks and best practices like NIST, ISO 27001, SOC 2, GDPR, and HIPAA. Azure Services - Proficiency in Microsoft Azure, including networking, identity management, and cloud security. DevSecOps Methodologies - Familiarity with DevSecOps and automation tools. IT Infrastructure - Knowledge of networking, databases, and storage solutions. Security Standards & Compliance - Knowledge of cybersecurity principles, authentication protocols (OAuth, SAML), and regulatory compliance standards (GDPR, HIPAA). Continuous Learning Mindset - Passion for staying up to date with industry trends, emerging technologies, and best practices. SKILLS & ABILITIES Strategic Problem-Solving - Exceptional analytical skills to assess challenges and propose innovative technical solutions. Architecture Modeling - Expertise in tools like ArchiMate, Visio, and Lucidchart. Project Management - Ability to oversee multiple projects simultaneously. Automation & Scripting - Proficiency in PowerShell, Terraform, and ARM templates. Strategic Alignment - Align IT initiatives with business objectives. Complex IT Management - Manage complex IT environments and security requirements. Detail-Oriented - Maintain strong attention to detail and organizational skills. Leadership & Mentorship - Strong ability to mentor and guide development teams, fostering technical growth and collaboration. Effective Communication - Ability to translate complex technical concepts into clear insights for both technical and non-technical audiences. Project & Time Management - Skill in managing multiple projects, prioritizing tasks, and delivering high-quality solutions within deadlines. Collaboration & Stakeholder Management - Ability to work effectively with business leaders, technical teams, and external partners. ENVIRONMENTAL WORKING CONDITIONS Normal office environment May require some travel. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision and Values must be acknowledged and adhered to This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Description At HOPCo, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events QUALIFICATIONS High school diploma/GED or equivalent working knowledge preferred. Minimum of two to three years of experience in medical billing. Prior experience working on claim errors in a claims management system preferred. Must have strong knowledge of resolution to payor edit reports, and reconciliation of clearinghouse and payor acceptance reports. Candidates with knowledge of ANSI formatting preferred. ESSENTIAL FUNCTIONS Responsible for working claim errors in claims management system ensuring clean claims are submitted timely to insurance carriers. Review and prepare claims for manual and/or electronic billing submission. Reviews insurance rejections to determine the next appropriate action steps and obtain the necessary information to resolve any outstanding rejections. Correct and identify billing errors and resubmit claims to insurance carriers. Update CAS segments on secondary electronic claims as needed. Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms as necessary to allow processing of claims to insurance plans. Verifies receipt of claim with insurance plans, determining the next appropriate action step. Researches all information needed to complete the billing process including obtaining information from providers, ancillary services staff, and patients. The Billing Specialist is responsible for the facilitation of patient billing and collection activities, following patient accounts through the billing process to the payor, working with the payor through claims processing, and ensuring reimbursement to the practice. Healthcare Outcomes Performance Company is a vertically integrated musculoskeletal outcomes management company. HOPCo manages physician practices, hospital service lines, population health and value-based care programs, and musculoskeletal delivery networks.

Job Description ESSENTIAL FUNCTIONS Assists the procedure team during procedures as assigned by the RN or physician. Actively participates in the planning and set up of all supplies needed for the procedure Hands instruments and supplies to the surgeon and performs other tasks as directed. Assists the procedure team in maintaining patient safety through monitoring sterile technique during draping as well as throughout the procedure. Responsible for daily sterilization of equipment and supplies. Assists with maintaining patient records, ordering, and stocking supplies. Communicates supply and equipment repairs to the RN. Maintains universal precautions in daily job duties. Responsible for sterilization and cleaning the procedure rooms. Maintains confidentiality of all patients. EDUCATION High school diploma/GED, Graduation from an accredited Medical Assistant training program as defined by state regulations. EXPERIENCE 7-10 years of experience in orthopedics, spine surgery, or pain management procedures is preferred. Additional documented training in medical office procedures, sterile practice, and pain management and a minimum one-year experience in outpatient surgery or equivalent of education and experience. In lieu of experience the employee must have the following training and/or experience: Graduated from a formal training program, and have the CMA certificate with at least 7 years experience as a medical assistant; OR, Is a licensed LPN with 5-7 years of experience and have the CMA certificate; OR, Is grandfathered in as defined by State regulation and has at least 5-7 years of continuous experience and has the CMA certificate. REQUIREMENTS The employee must pass the MA competency exam within the first six months of employment. Medical Assistant certificate of completion from an accredited program or LPN license Active Medical Assistant Certification is required. Active Medical Assistant certification such as Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT). Or per State regulations Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR, and scheduling software is required. Certification or additional training must meet the requirements for meaningful use. BLS certification required KNOWLEDGE Knowledge of outpatient procedure room policies and procedures. Knowledge of patient safety standards, universal precautions, and maintenance of a safe environment. Knowledge of surgical equipment and supplies. Knowledge of universal precautions and sterile technique Specialty knowledge of the health care field including but not limited to CME, courses, or certifications. Specialty knowledge of patient care in a clinic. Specialty knowledge of back-office skills. Specialty knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures. SKILLS Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Specialty skills in a clinical area such as orthopedics, neurosurgery, pain management, casting, bracing, and procedures Professionalism when interacting with providers, co-workers, patients, family members, and the public. Ability to problem-solve. Time management skills. Ability to adapt to change Skill in effective participation on a procedural team. Skill in safety and infection control procedures by appropriately setting up a sterile procedure room and monitoring instrument use. Skill in equipment maintenance by effectively checking machines and supplies, stocking, and initiating maintenance requests. ABILITIES Requires the ability to manage multiple changing priorities in an effective and organized fashion. Ability to project a pleasant and professional image as a HOPCO employee both at work and on Social Media. Ability to plan, prioritize and complete delegated work assignments. Ability to demonstrate compassion when dealing with patients and family members. Ability to organize and prioritize tasks efficiently. Ability to interact with physicians, patients, and team members. Ability to communicate pertinent information to the RN and physician. Ability to demonstrate problem-solving skills Must have strong attention to detail and physical stamina to handle long arduous work hours. Ability to work in an environment that frequently produces a high level of stress and mental fatigue, and a willingness to maintain a flexible work schedule as needed. Ability to multi-task and manage multiple work priorities and support teammates ENVIRONMENTAL WORKING CONDITIONS Normal office environment Sterile practice and procedural environment Frequent travel to different clinic locations within the community. Normal and emergent clinical environment. Patient care environment with potential exposure to unpleasant odors, blood and body fluids, infectious disease, and chemical or electrical hazards. PHYSICAL/MENTAL DEMANDS Standard clinic and procedure room activity Time oriented and high pace environment Patient safety, infection control, and sterile practice demands Some bending and stretching are required. Manual dexterity using a calculator and computer keyboard. Good visual acuity, accurate color vision. Ability to transfer patients in excess of 100 pounds. Ability to stand, walk, stoop, kneel, crouch, and/or crawl. Ability to reach, grasp, use fine finger movement, and feel the fine sensation to discern temperature, texture, size, and shape. Ability to speak and hear. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision, and Values must be acknowledged and adhered to This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

Job Description Come join our amazing team! Benefits: Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events Minimum Qualifications: Minimum 1 year of experience in the healthcare field is required, previous call center experience is preferred. Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry. Knowledge of medical terminology and insurance plans. Essential Functions Schedule clinic appointments including consultations and follow-up visits, utilizing the EMR and scheduling tool. Collect all pertinent demographic information, insurance information, and medical information. Utilizes scheduling tools and a referral system to schedule patient appointments. Confirm patient is eligible with insurance plan at the time the appointment is scheduled. Utilized referral system to process referral, contact the patient to schedule appointment and import referral/documents into patient's chart. Answer and resolve all incoming calls and requests in a timely and accurate manner. Communicate with supervisor and/or leads about potential patient concerns. Triage and relay necessary messages to appropriate staff members. Participates in the daily operations of processing the patient appointment requests as a team alongside the pre-registration team. Ensure strict confidentiality of all health records and member information. Meets HIPAA guidelines

Job Description At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Paid Sick Leave 401k plan with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Minimum Qualifications: Licensed with the State Board of Pharmacy. Current Life Support Certification (BLS) required or obtained within 90 days of hire. A minimum of one year of experience in a corresponding setting, or completion of a vocational training program. High school diploma or GED equivalent Training and education of general chemistry knowledge and basic algebra knowledge. Essential Functions: Prepares medications for dispensing by retrieving, counting, pouring, weighing, and at times mixing medications. Ability to maintain sterile technique. Makes requisitions for drugs and supplies with professional guidance from the pharmacists. Orders, receives, and maintains inventory of drugs and chemicals, and ensures their security within the facility. Verifies that information on the patient's medication reconciliation report is complete and accurate by meeting with patients or patient's representative and conducting interviews. Enters data in computer system/EMR, recording all the medications, purchase orders, requisitions, and disbursements. Maintains flexibility with scheduling and job assignments in order to cover patient needs. Ability to work in multiple hospital units, including, the Operating Room, Medical/Surgical Units, Pre-Op and Recovery Units. Fosters a positive and professional hospital environment by interacting with all persons in a considerate, helpful and courteous manner and by participating as a team member. Participates in committees, work groups, and meetings as deemed necessary. Can demonstrate measurable results and meet target dates. Collaborates with a multidisciplinary team and takes part in shared leadership. Prepares IV and other complex treatments, using a septic technique, under the supervision of a registered pharmacist, delivers medications to patient care areas after the pharmacist has checked it. Utilizes individual goals and KPI models to measure and report on performance improvement. Ensure crash carts are adequately supplied and restocked with no expired medication. Maintain documentation of temperature logs (refrigerator, room temperature, warmers, and humidity where applicable). Manage and maintain an Automatic Dispensing Machine, including stocking medications, monitor usage including daily audits, and resolving system errors. Other duties as assigned. Working Conditions & Physical Demands Indoors in a climate-controlled environment. Patient care environment with potential exposure to unpleasant odors, to blood and body fluids which may carry infection, to infectious disease, and to chemical and electrical hazards. Occasional exposure to outdoor climate. Good visual acuity, accurate color vision. Ability to lift 25-50 pounds, which may require pushing, pulling and essentially utilizing a full range of body movement. Ability to stand, walk, stoop, kneel, crouch and/or crawl. Ability to reach, grasp, use finger movement and feel fine sensation to discern temperature, texture, size, and shape. Ability to interpret verbal communication and hear.

Job Description ESSENTIAL FUNCTIONS Monitors the authorizations of upcoming surgical cases on the physician's calendars ensuring authorizations for surgeries are obtained in a timely and accurate manner. Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms necessary information to allow processing of claims to insurance plans. Accurately completes surgical cost analysis form, documenting the required surgical cost estimation for collection prior to services. Verifies benefits on all surgical procedures. Document authorizations and progress of authorizations in the patient's chart. Enters the authorization information within case management. Must be able to communicate effectively with physicians, patients, and co-workers and be capable of establishing good working relationships with both internal and external customers. Participate in providing ongoing training and education of staff as it relates to new processes to ensure timely confirmation of surgical cases. Work with department manager to respond to and reduce complaints timely and professionally. Assist surgery schedulers with STAT authorizations. Ensure strict confidentiality of all health records, member information and meet HIPAA guidelines. Assists in identifying opportunities for improvement within the daily workflow process. Attends department meetings as required. EDUCATION High school diploma/GED or equivalent working knowledge preferred. EXPERIENCE A minimum of 2 years of experience in the healthcare field is required and previous experience in referrals/authorizations, front office, and/or charge posting is preferred. Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry. KNOWLEDGE Working knowledge of eligibility, verification of benefits, and prior authorizations from various HMOs, PPOs, commercial payers, and other funding sources. Federal, state, and HIPAA privacy regulations. Knowledge of computer applications. SKILLS Skill in effective organization and billing requirements and authorization processes. Skill in using computer programs and applications including Microsoft Excel, Microsoft Word, and Outlook Skill in establishing good working relationships with both internal and external customers. ABILITIES Ability to multi-task in a fast-paced environment. Must be detailed oriented with strong organizational skills. Ability to understand patient demographic information and determine insurance eligibility. Ability to work independently and demonstrate the ability to analyze data. Ability to communicate effectively and compassionately with patients, co-workers, management, and providers. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching are required. Manual dexterity using a calculator and computer keyboard ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision, and Values must be read and signed. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.