The CORE Institute jobs in Jacksonville, FL - 27 jobs

Job Description Medical Office Scheduler PART-TIME | Jacksonville, FL - Corporate Location Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. As Southeast Orthopedic Specialists continues to expand, we are seeking a detail-oriented and customer-focused Medical Office Scheduler to join our Corporate Headquarters team. In this role, you'll be the first point of contact for patients and providers, coordinating appointments, verifying insurance, and ensuring authorizations are in place. This position plays a key part in delivering seamless patient experiences while supporting our physicians and clinical teams. GENERAL SUMMARY As a Medical Office Scheduler at Southeast Orthopedic Specialists, you'll be the first point of contact for patients and providers, ensuring seamless scheduling and coordination. You'll gather key demographic and insurance information, confirm eligibility, manage referrals, and maintain accurate patient records-all while delivering excellent customer service over the phone and supporting our busy clinics. Essential Functions Schedule clinic appointments including consultations and follow-up visits using CPS/GE Centricity and Scheduling Assistant. Collect and update patient demographic, insurance, and medical information. Verify insurance eligibility at the time of scheduling. Process referrals through the referral system, schedule patients, and import documents into charts. Answer and resolve incoming calls, triage messages, and escalate concerns when needed. Communicate with referring providers to ensure patients are fully prepared for appointments. Collaborate daily with referral coordinators to enhance the patient experience. Maintain confidentiality of health records in compliance with HIPAA guidelines. Perform other duties as assigned. Requirements Education: High school diploma/GED or equivalent working knowledge preferred. Experience: 2 years in healthcare required; call center experience preferred. Familiarity with CPS/GE Centricity is a plus. Knowledge: Medical terminology, ICD/CPT coding, HIPAA regulations, and scheduling practices in a clinical setting. Skills: Excellent communication, customer service, and organizational skills; strong computer and data entry proficiency. Abilities: Multi-tasking in a fast-paced environment, determining insurance eligibility, and using technology tools (Outlook, Microsoft Office, CPS/GE Centricity). Must demonstrate professionalism, punctuality, and compassionate communication. ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

Job Description Certified Registered Nurse Anesthetist-PRN Part-Time | Jacksonville, FL | Riverside Location Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. As Southeast Orthopedic Specialists continues to grow, we are seeking a skilled and compassionate CRNA to join our team. In this role, you'll provide safe and effective anesthesia care while supporting patients throughout their surgical journey - from assessment and planning to recovery and follow-up. Job Function: Administer general, regional, and local anesthesia based on patient and surgical needs. Conduct thorough pre-procedure assessments and create individualized anesthesia plans. Monitor patients during procedures and adjust anesthesia levels for safety and comfort. Educate patients and families on anesthesia options, risks, and recovery expectations. Advocate for patients' needs and ensure informed consent is obtained. Collaborate with surgeons, physicians, and nursing staff to optimize outcomes. Respond effectively to anesthesia-related complications and emergencies. Maintain accurate, detailed records in compliance with regulatory standards. Provide safe, evidence-based anesthesia care tailored to each patient. Partner with the surgical team to deliver seamless perioperative care. Uphold the highest standards of patient safety, ethics, and confidentiality. Participate in ongoing education and professional development. Requirements: Bachelor of Science in Nursing (BSN) plus graduate-level Nurse Anesthesia program (MSN or DNP, COA-accredited). Current CRNA certification (NBCRNA) and active RN license. BLS/ACLS certification required. Strong critical thinking, emergency response, and decision-making skills. Excellent communication and teamwork abilities. Compassionate, patient-centered approach with commitment to quality care. Ready to join us? Submit you application today! Be part of a team that values excellence, teamwork, and your career growth. Let's make a difference-together! ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

Job Description CALL CENTER CARE COORDINATOR-WORKERS COMPENSATION SPECIALIST JACKSONVILLE, FL | FULL-TIME MONDAY - FRIDAY | BUSINESS OFFICE Southeast Orthopedic Specialists is growing! Come grow with us! We are seeking a Call Center Care Coordinator - Worker's Compensation Specialist to join our team in Jacksonville, FL! You will enjoy working in office with a team that collaborates by telephone and email with adjusters and nurse case managers to coordinate patient care for injured workers, obtain authorizations, process documentation, and maintain ongoing administrative support, ensuring accurate and complete documentation. The Call Center Care Coordinator- Workers Compensation Specialist communicates directly with employers, adjusters, nurse case managers and carriers to register, schedule and secure prior authorization for services for our patients who were injured at work. Care coordination is completed by phone and email with our referral sources ESSENTIAL FUNCTIONS Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment. Working knowledge of computer applications to successfully navigate practice management systems. Provides consistent high-quality verbal and written communication with providers, adjusters, case managers and patients. Completes administrative review of received medical records and treatment notes to ensure completion, accuracy, and program compliance. Maintains all records and reports with accuracy. Obtain and process authorizations for continued care of the injured worker. REQUIREMENTS 1- year experience working with Workers' Compensation cases Athena experience is always preferred. High school diploma/GED. Excellent verbal and written communication skills. Experience working with Microsoft applications including Word. Excel, and Outlook. Ability to work productively in a fast-paced environment. Ability to learn and retain company policies, state and federal policies, and workflow processes. KNOWLEDGE, SKILLS, & ABILITIES Knowledge of worker's compensation Knowledge of physician group operation and clinic policies. Knowledge of authorization and verification processes. Skill in the billing authorization process. Skill in obtaining necessary approvals for Worker's Compensation to reduce denials. Ability to proficiently use arithmetic calculations in data collection and interpretation. Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, families, physicians, management, and other staff. Ability to communicate openly and honestly with management and staff. PHYSICAL & ENVIRONMENTAL WORKING CONDITIONS Normal office environment This can occasionally be a high-stress work area requiring the ability to make quick decisions, while being organized and prioritizing appropriately. ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. **

Job Description Orthopedic Technician Full-Time | Jacksonville, FL - Riverside Location with travel to Northside, Fleming, Orange Park & Mandarin location Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. Join our team at Southeast Orthopedic Specialists' 207 Clinic in Jacksonville, FL! As an Orthopedic Technician, you'll provide hands-on patient care by applying casts and splints, dispensing DME, and supporting physicians-all while keeping the clinic organized and running smoothly. Here's a sneak peek of the awesome perks our Full-Time Team Members enjoy: Competitive health & welfare benefits, HSA Monthly stipend for extra coverage 401(k) with company match 24/7 Employee Assistance Program PTO, paid holidays, appreciation events & more! GENERAL SUMMARY As an Orthopedic Technician at Southeast Orthopedic Specialists' Beaches Clinic in Jacksonville, FL, you'll play a key role in patient care by applying casts and splints, dispensing and instructing on durable medical equipment (DME), and supporting physicians with orthopedic procedures. You'll also maintain inventory, manage administrative tasks, and help ensure the clinic runs smoothly. Essential Functions Apply and adjust fiberglass casts, splints, and orthopedic traction equipment per physician orders. Educate patients on proper care of casts, splints, and DME items. Maintain knowledge of clinic DME products and indications for use. Keep accurate logs and spreadsheets as required by the department. Place supply orders according to calculated par levels and clinic needs. Collaborate with the Authorization Team to determine patient financial responsibility and communicate with patients. Organize and stock received inventory efficiently. Monitor inventory levels daily to ensure clinic readiness. Report new usage trends to the Practice Manager. Assist in other areas of the clinic as needed. Requirements Education: High school diploma/GED required; completion of Sports Medicine, Orthopedic Technician, or Medical Assistant program preferred. Experience: Minimum one year of relevant experience in a medical facility preferred. Skills & Abilities: Strong attention to detail, organizational skills, ability to educate patients effectively, and proficiency in inventory management. Professionalism: Ability to collaborate with clinic staff, communicate clearly with patients, and maintain a clean, organized work environment. ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

Job Description INSURANCE FOLLOW-UP REPRESENTATIVE NON-CLINICAL | BUSINESS OFFICE | FULL-TIME | JACKSONVILLE, FL | BENEFITS PACKAGE Established in 2001, Southeast Orthopedic Specialists is a regional leader in musculoskeletal medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible. As Southeast Orthopedic Specialists continues to grow, we are hiring Insurance Follow-Up Representatives for our Central Business Office located in Jacksonville, FL ! Please see below for the functions and requirements for this position: Insurance Follow Representatives are responsible for following patient accounts, through the insurance payors to ensure proper reimbursement to the practice. In this role Insurance Follow Up Reps will: Review insurance denials to determine and take the next appropriate action steps to receive payment from the payor. Appeal claims that have been denied for no auth, medical necessity, etc. Verify receipt of claims with insurance plans to ensure timeliness of claims reimbursement. Assume full responsibility for reducing the accounts receivable of insurance balances by working through outstanding accounts. Communicating with payors through phone calls, emails, and payor portals. Process and take action on any written correspondence from insurance payors. Identify and trend reasons for claim denials. Resolve claim discrepancies reported by patients and other clinical departments. The ideal candidate will have: Must have a minimum of two years of medical claims processing experience. Must be able to read and understand the Explanation of Benefits and denial reasons. Advanced computer knowledge, including Windows-based programs such as Word and Excel. Experience working with Blue Cross/Blue Shield, Commercial insurance companies, and Workman's Compensation carriers. At Southeast Orthopedic Specialists , we are dedicated to taking care of you so you can take care of business! Our robust BENEFITS PACKAGE includes the following: Competitive Health & Supplemental Benefits Monthly stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan Employee Assistance Program available 24/7 Employee Appreciation Days/Events Paid Holidays & Paid Time Off AND MORE! QUESTIONS? CONTACT ***************

Job Description Medical Scribe Full-Time | Jacksonville, FL - Southside Location Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. We're looking for a detail-driven, tech-savvy Medical Scribe who's ready to make an impact by helping our providers spend more meaningful time with patients-while you handle the documentation magic behind the scenes. Here's a sneak peek of the awesome perks our Full-Time Team Members enjoy: * Competitive health & welfare benefits, HSA * Monthly stipend for extra coverage * 401(k) with company match * 24/7 Employee Assistance Program * PTO, paid holidays, AND appreciation events & more! GENERAL SUMMARY Accurately document patient visits in real time Enter history, exams, results, treatment plans & prescriptions into the EHR Assist with labs, radiology reports, and provider orders Support seamless patient care while maintaining HIPAA standards Essential Functions Accurately chart patient encounters: history, exams, diagnostics, labs, treatment plans, prescriptions, and discharge instructions. Interact professionally with patients, providers, and team members. Maintain strict compliance with HIPAA and HOPCo policies. Support patient care and care coordination as needed. Assist with training and mentoring other scribes and staff. Demonstrate ongoing competency and commitment to excellence. Requirements Completion of a Medical Assistant/Scribe program or 1+ year orthopedic scribe experience • CNA, Pre-Med students or equivalent healthcare certification are encouraged to apply. • 2 years of healthcare or back-office experience (orthopedics a plus!) • Tech-savvy, detail-driven, and comfortable in a fast-paced clinic. ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

Job Description At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events Qualifications High school diploma/GED or equivalent working knowledge preferred. Successful candidate must have a minimum of one year of patient registration experience in a medical office or healthcare setting. Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers. Bilingual (English/Spanish) strongly preferred. Previous experience in collecting money is preferred. Essential Functions Promptly greets and acknowledges patients. Instructs patients in completion of medical history and patient information forms, and makes any necessary corrections to the patients account. Responsible for identifying and collecting co-payments, co-insurances and past due account balances. Explains financial requirements to the patient in response to patient questions on billing and insurance matters. Responsible for accurately completing and interpreting insurance verification and benefits. Maintains a clean and organized front office workspace. The Ancillary Front Office Representative is responsible for completing the pre-registration, registration, eligibility verification, verification of benefits and pre-certification/documentation processes which involves communicating with patients, primary care physician offices and insurance companies to ensure that all appropriate demographic and reimbursement information is accurate to prior to the patient's scheduled appointment. Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible. #SOS

Job Description Radiologic Technologist✍️ ???? Full-Time | Jacksonville, FL - Mandarin Location Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. Capture high-quality diagnostic images and help patients get the care they need as a skilled Radiologic Technologist operating state-of-the-art X-ray equipment. ________________________________________________________________________________ ???? What We Offer Here's a sneak peek of the awesome perks our Full-Time Team Members enjoy: ✅ Competitive health & welfare benefits+ HSA ✅ Monthly stipend for extra coverage ✅ 401(k) with company match ???? ✅ 24/7 Employee Assistance Program ✅ PTO, paid holidays, AND appreciation events ???? …plus, so much more! ________________________________________________________________________________ GENERAL SUMMARY What You'll Do Perform radiology procedures as ordered by physicians and providers. Operate X-ray equipment to produce high-quality diagnostic images. Travel to other clinics as directed by Chief Technologist or Radiology Director. Process room add-on cases prior to scheduled appointments. Communicate with patients, physicians, and staff to ensure a smooth imaging experience. Maintain patient confidentiality and adhere to HIPAA and OSHA regulations. ____________________________________ Essential Functions Execute radiology procedures safely and accurately. Ensure all equipment is used according to safety and regulatory standards. Respond to patient questions and provide excellent customer service. Maintain accurate records and documentation of imaging procedures. Support clinic workflow and collaborate with other departments as needed. _______________________________________ What We're Looking For Associate's degree in Radiology Technology. Current ARRT certification and state licensure. 1-2 years of experience as a Radiology Technologist in a hospital or clinic setting. Strong attention to detail, communication skills, and commitment to patient safety. Ability to work independently and collaboratively in a fast-paced clinical environment. __________________________________________________________________________________ ???? Ready to join us? Submit you application today! Be part of a team that values excellence, teamwork, and your career growth. Let's make a difference-together! ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

Job Description Team Care Coordinator ✍️ ???? Full-Time | Jacksonville, FL - Location Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. As Southeast Orthopedic Specialists continues to grow, we are seeking a Team Care Coordinator to be the central point of contact for patients, providers, and the healthcare team. This role is key to ensuring patients receive seamless, timely care while supporting providers with clinical and administrative tasks. ________________________________________________________________________________ ???? What We Offer Here's a sneak peek of the awesome perks our Full-Time Team Members enjoy: ✅ Competitive health & welfare benefits+ HSA ✅ Monthly stipend for extra coverage ✅ 401(k) with company match ???? ✅ 24/7 Employee Assistance Program ✅ PTO, paid holidays, AND appreciation events ???? …plus, so much more! ________________________________________________________________________________ GENERAL SUMMARY ???? What You'll Do Serve as the primary liaison between patients, providers, and the healthcare team to ensure smooth care delivery. Guide patients through their healthcare journey, helping them understand conditions, medications, and provider instructions. Support providers by handling administrative and clinical tasks that allow more face-to-face patient care. __________________________ ???? Essential Functions Document patient visits accurately, including history, procedures, exams, and provider plans. Assist with in-office procedures (injections, aspirations, suture removal). Complete disability/FMLA paperwork and call in prescriptions/refills. Schedule appointments and procedures; triage patient calls. Coordinate with WC adjusters, home health agencies, and nurse case managers. Manage provider schedules and submit/renew physical therapy orders. ________________________________________ ✅ What We're Looking For High school diploma/GED or equivalent (medical background or relevant coursework preferred). CMA certification or college degree in healthcare/anatomy is a plus. Strong organizational, typing, and computer skills. Excellent interpersonal and communication skills. Ability to multi-task, work under pressure, and maintain confidentiality. Typing speed of 40+ WPM; ability to work independently while supporting team efficiency. ________________________________________ ???? Ready to join us? Submit you application today! Be part of a team that values excellence, teamwork, and your career growth. Let's make a difference-together! ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Description RN PRN | RIVERSIDE CLINIC | PAIN MANAGEMENT | BENEFITS PACKAGE | COMPETITIVE COMPENSATION Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible. GENERAL STATEMENT OF DUTIES Responsible for the daily operation of the spine center as well as providing professional nursing care for clinic patients following established standards and practices. Assists the physicians with coordinating pre-operative and post-operative patient care. _____________________________________________________________________________________________________________________________________________________________________________________ ESSENTIAL FUNCTIONS Provides general nursing care to patients in the clinic. Administers prescribed medications and treatments in accordance with nursing standards. Maintains exam rooms for necessary supplies and materials. Prepares equipment and assists physician during treatment and examination of patients. Observes, records and reports patient's condition and reaction to drugs and treatments to physicians. Dispenses medication as directed. Educates patient/family about procedures and medications. Ensures appointment preferences are given to patients in emergency situations. Screens patients for appropriation information. Maintains/reviews patient records, charts and other pertinent information. Starts IV's for sedation and non-sedation patients as well as monitors patients receiving IV conscious sedation in a safe and effective manner. Interacts with patients and customers daily to resolve patient issues and concerns. Works in partnership with the physicians, physician assistants and back office staff to provide excellent customer service. Assists the practice manager with staffing, assigning work areas and shifts and acts as the liaison between The CORE Institute and partnering vendors in relation to procedure/clinical operations. Collaborates with surgeons, surgery schedulers and medical assistants to make accommodations for the use of the Spine Center for special procedures. Responsible for the ordering, receiving, logging and inventory of all narcotic medications. Assists the practice manager in placing office supply and medical supply orders as well as helping with inventory management. Leads staff to efficiently direct patient flow throughout the clinic. Assist front office staff as needed with checking in and out patients. Assists M.A.'s as needed with rooming patients, procedure room turnover, patient mobility assistance and intake of medical history. Assists the Practice Manager with clinic operations and audits. In conjunction with the practice manager will train and orient new employees. Shall lead on-going quality monitoring of competencies of staff and assist in training and educations of all staff. Assists the practice manager in coordinating employee evaluations and administering corrective actions. Assists practice manager with supervision of all clinic staff and is the primary contact person for all front and back office staff. Demonstrates knowledge and expertise in the recovery of patient's post procedures. Demonstrates clinical expertise and professionalism when responding to emergency situations. Maintains privacy, confidentiality and integrity of patient and organizational data. __________________________________________________________________________________________________________________________________________________________________________________________________ EDUCATION RN degree, BSN preferred. EXPERIENCE Minimum of one-year professional nursing experience, clinic and pain experience is preferred. REQUIREMENTS Must have excellent interpersonal and communication skills. Demonstrates an ability to generate creative and innovative approaches to solve problems. __________________________________________________________________________________________________________________________________________________________________________________ KNOWLEDGE Knowledge of professional nursing theory, regulations and practices to give and evaluate patient care. Knowledge of pain management protocols Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality. Knowledge of front desk procedures and patient flow. Knowledge of clinic payment policies and procedures SKILLS Skill in applying and modifying the principles, methods and techniques of professional nursing to provide ongoing patient care. Skill in identifying problems and recommending solutions. Skill in appropriate use of universal precautions, safe workplace and confidentiality methods Skill in preparing/maintaining records, writing reports and responding to patients Skill in effective management of clinical staff. Skill in training/mentoring clinical staff. Skill in delegating work duties to staff. Skill in creating / maintaining a professional and pleasant work atmosphere. ABILITIES Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situation. Ability to appropriately interact with patients, families, staff, providers and partnering vendors in order to resolve customer service issues an identify areas of improvement. Ability to use interpersonal skills to establish and maintain positive relationships with patients, families, providers, staff and partnering vendors. Ability to flexibly respond to changing demands. Ability to communicate both verbally and in writing. _____________________________________________________________________________________________________________________________________________________________________________________ ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Some travel within community. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard. _____________________________________________________________________________________________________________________________________________________________________________________ ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision and Values must be read and signed. ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. ** QUESTIONS CONTACT ***************

Job Description Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible. Healthcare Outcomes Performance Company is a vertically integrated musculoskeletal outcomes management company. HOPCo is the managing partner Florida-based Southeast Orthopedic Specialists. At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days PTO Events As Southeast Orthopedic Specialists continues to grow, we are looking for an MRI Technician at our Southside Clinic. Please see below for the functions and requirements for this position: ESSENTIAL FUNCTIONS Performs MRI imaging procedures on appropriate anatomical regions in accordance with accepted standards of practice and protocols. Completes and signs Patient Screening form and explains the procedure to the patient. Maintains patient care, comfort, and safety during transport to and from the coach and during the exam. Maintains technical competency through continued education. Administers contrast agents according to site-specific protocols. Cooperates with facility healthcare personnel and complies with facility policies and procedures. Maintains current Permits to Practice in all states in which services are performed. Provide images to the facility in the desired site format. Performs equipment quality checks and troubleshoots problems. Calls for service and notifies all pertinent team members. May assist with the setup and tear down of equipment in accordance with SMS and/or manufacturers' guidelines. Maintains a clean environment inside and outside of the facility. Completes necessary administrative tasks. Follows quality assurance guidelines and maintains patient confidentiality. Complies with all safety policies and regulations. Performs additional duties as required. EDUCATION Radiographer certification. EXPERIENCE Minimum two (2) years' experience as an MRI Tech. REQUIREMENTS Radiographer certification. KNOWLEDGE Medical terminology. Principles and practices of diagnostic radiographic procedures. Basic chemistry, film apparatus, and film processing techniques. Knowledge of how diseases and injuries are diagnosed and imaged radiographically. Knowledge of human anatomy. Knowledge of the occupational hazards and safety precautions applicable to the work. SKILLS Strong customer service. Strong attention-to-detail. Ability to work under pressure. ABILITIES Lift and position patients for the type of MRI procedure required. Notice detail in drawings and differences in shapes and shadings. Keep and maintain records. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Ability to set up and operate radiographic and fluoroscopic equipment. May be exposed to disease, radiation, and toxic chemicals in the course of performing the work. PHYSICAL/MENTAL DEMANDS Sedentary work, with occasional walking. Must be able to lift as some patients may have to be lifted and/or turned. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision, and Values must be read and signed.

Job Description Medical Scribe PRN Scribe | Jacksonville, FL - Southside Location Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. We're looking for a detail-driven, tech-savvy Medical Scribe who's ready to make an impact by helping our providers spend more meaningful time with patients-while you handle the documentation magic behind the scenes. GENERAL SUMMARY Accurately document patient visits in real time Enter history, exams, results, treatment plans & prescriptions into the EHR Assist with labs, radiology reports, and provider orders Support seamless patient care while maintaining HIPAA standards Essential Functions Accurately chart patient encounters: history, exams, diagnostics, labs, treatment plans, prescriptions, and discharge instructions. Interact professionally with patients, providers, and team members. Maintain strict compliance with HIPAA and HOPCo policies. Support patient care and care coordination as needed. Assist with training and mentoring other scribes and staff. Demonstrate ongoing competency and commitment to excellence. What We're Looking For Completion of a Medical Assistant/Scribe program or 1 year orthopedic scribe experience • CNA, Pre-Med students or equivalent healthcare certification are encouraged to apply. • 2 years of healthcare or back-office experience (orthopedics a plus!) • Tech-savvy, detail-driven, and comfortable in a fast-paced clinic. ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

Job Description Orthopedic Technician✍️ ???? Full-Time | Jacksonville, FL - Fleming Island Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. Join our team at Southeast Orthopedic Specialists' Fleming Island in Jacksonville, FL! As an Orthopedic Technician, you'll provide hands-on patient care by applying casts and splints, dispensing DME, and supporting physicians-all while keeping the clinic organized and running smoothly. ________________________________________________________________________ ???? What We Offer Here's a sneak peek of the awesome perks our Full-Time Team Members enjoy: ✅ Competitive health & welfare benefits+ HSA ✅ Monthly stipend for extra coverage ✅ 401(k) with company match ???? ✅ 24/7 Employee Assistance Program ✅ PTO, paid holidays, AND appreciation events ???? …plus, so much more! ________________________________________________________________________________ GENERAL SUMMARY ???? What You'll Do As an Orthopedic Technician at Southeast Orthopedic Specialists' Beaches Clinic in Jacksonville, FL, you'll play a key role in patient care by applying casts and splints, dispensing and instructing on durable medical equipment (DME), and supporting physicians with orthopedic procedures. You'll also maintain inventory, manage administrative tasks, and help ensure the clinic runs smoothly. ______________________________________ ???? Essential Functions Apply and adjust fiberglass casts, splints, and orthopedic traction equipment per physician orders. Educate patients on proper care of casts, splints, and DME items. Maintain knowledge of clinic DME products and indications for use. Keep accurate logs and spreadsheets as required by the department. Place supply orders according to calculated par levels and clinic needs. Collaborate with the Authorization Team to determine patient financial responsibility and communicate with patients. Organize and stock received inventory efficiently. Monitor inventory levels daily to ensure clinic readiness. Report new usage trends to the Practice Manager. Assist in other areas of the clinic as needed. _________________________________________ ✅ What We're Looking For Education: High school diploma/GED required; completion of Sports Medicine, Orthopedic Technician, or Medical Assistant program preferred. Experience: Minimum one year of relevant experience in a medical facility preferred. Skills & Abilities: Strong attention to detail, organizational skills, ability to educate patients effectively, and proficiency in inventory management. Professionalism: Ability to collaborate with clinic staff, communicate clearly with patients, and maintain a clean, organized work environment. ___________________________________________ ???? Ready to join us? Submit you application today! Be part of a team that values excellence, teamwork, and your career growth. Let's make a difference-together! ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

Job Description Ancillary Front Office Representative Full-Time | Jacksonville, FL - Southside Location Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. As Southeast Orthopedic Specialists continues to grow, we're excited to add a Full-Time Ancillary Front Office Representative to our Location Here's a sneak peek of the awesome perks our Full-Time Team Members enjoy: * Competitive health & welfare benefits+ HSA * Monthly stipend for extra coverage * 401(k) with company match * 24/7 Employee Assistance Program * PTO, paid holidays, AND appreciation events & more Essential Functions: Be the first friendly face patients see and the key to a seamless visit. As a Front Office Representative, you'll maintain a professional, efficient, and welcoming environment while managing reception, scheduling, insurance, and payments. Your role ensures patients feel cared for from check-in to check-out, while keeping operations running smoothly behind the scenes. Greet patients promptly, check them in through the scheduling system, and notify providers of arrivals. Collect and verify patient demographics, insurance details, authorizations, and required paperwork. Process co-pays, co-insurance, past-due balances, and establish payment plans as needed. Accurately complete insurance verifications, explain billing/coverage to patients, and escalate complex cases. Schedule follow-ups and confirm referral/authorization requirements. Scan and maintain updated patient documentation in the EMR system. Balance and close cash drawer daily while maintaining financial accuracy. Communicate wait times or delays to patients in a professional, empathetic manner. Maintain confidentiality, professionalism, and adherence to HIPAA always. Keep the front office organized, clean, and compliant with standard operating procedures. Requirements: High school diploma/GED required Minimum 1 year of patient registration or medical office experience. Knowledge of insurance rules/regulations, medical terminology, and HIPAA guidelines a plus Strong customer service skills with the ability to de-escalate frustrated patients. Effective communicator with physicians, staff, patients, and families. Proficient with Windows-based computer systems and scheduling software a plus Bilingual (English/Spanish) preferred; prior cash-handling experience strongly desired. ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

Job Description Radiologic Technologist✍️ ???? Full-Time | Jacksonville, FL - Riverside Location Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. Capture high-quality diagnostic images and help patients get the care they need as a skilled Radiologic Technologist operating state-of-the-art X-ray equipment. ________________________________________________________________________________ ???? What We Offer Here's a sneak peek of the awesome perks our Full-Time Team Members enjoy: ✅ Competitive health & welfare benefits+ HSA ✅ Monthly stipend for extra coverage ✅ 401(k) with company match ???? ✅ 24/7 Employee Assistance Program ✅ PTO, paid holidays, AND appreciation events ???? …plus, so much more! ________________________________________________________________________________ GENERAL SUMMARY ????What You'll Do Perform radiology procedures as ordered by physicians and providers. Operate X-ray equipment to produce high-quality diagnostic images. Travel to other clinics as directed by Chief Technologist or Radiology Director. Process room add-on cases prior to scheduled appointments. Communicate with patients, physicians, and staff to ensure a smooth imaging experience. Maintain patient confidentiality and adhere to HIPAA and OSHA regulations. ????Essential Functions Execute radiology procedures safely and accurately. Ensure all equipment is used according to safety and regulatory standards. Respond to patient questions and provide excellent customer service. Maintain accurate records and documentation of imaging procedures. Support clinic workflow and collaborate with other departments as needed. ✅What We're Looking For Associate's degree in Radiology Technology. Current ARRT certification and state licensure. 1-2 years of experience as a Radiology Technologist in a hospital or clinic setting. Strong attention to detail, communication skills, and commitment to patient safety. Ability to work independently and collaboratively in a fast-paced clinical environment. ???? Ready to join us? Submit you application today! Be part of a team that values excellence, teamwork, and your career growth. Let's make a difference-together! ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

Job Description CERTIFIED MEDICAL ASSISTANT (CMA) FLEMING ISLAND, FL | FULL-TIME Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible. At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! Our robust BENEFITS PACKAGE includes the following: Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match Employee Assistance Program that is available 24/7 Employee Appreciation Days Paid Holidays Paid Time Off As Southeast Orthopedic Specialists continues to grow, we are looking for Certified Medical Assistants for at our Jacksonville and St. Augustine Clinics! Please see below for the functions and requirements for this position: ESSENTIAL FUNCTIONS Facilitates communication between the patient and the provider during patient care: o Collect and shares pertinent information with the provider o Receives and acts on directives from the provider Responsible for preparing the patient for visit with the provider. Duties include but are not limited to, rooming patients, obtaining and documenting vitals, reviewing intake paperwork, pulling up radiology images, removing the dressing, procedure set-up, injection prep, accurate data entry into EMR. Responsible for completing tasks associated with Company initiatives such as PROs, Quality Payment Programs, etc. Maintains exam room standards. Rooms should be restocked at the end of each clinic day. Rooms and tables should be cleaned as needed during the clinic and at the end of each day. Monitor biohazard and sharps containers and replace them as needed. Assist the provider in preparing patient prescriptions and completing medical and patient forms (i.e. work release, FMLA, etc.). Retrieves and responds to voicemails within 24 business hours and documents actions in EMR. Prepares patient electronic charts for clinic visits after the date of service. Verify any outstanding testing results are in EMR, confirm the appropriateness of the patient to the provider (body part and/or insurance), note imaging, DME, or casting needed after provider visit on the date of service. Scans clinical documents into EMR. Print clinic schedules on the morning of the date of service. Ensures patient receives education as indicated by the provider. Manages EMR desktops of assigned providers promptly. Create and promote a positive patient experience Maintain HIPAA compliant environment Maintain clean workspace ______________________________________________________________________________________________ REQUIRMENTS Must a have a valid Medical Assistant Certification ______________________________________________________________________________________________ EDUCATION Graduation from an accredited Medical Assistant training program or a Licensed Practical Nurse (LPN) license. ______________________________________________________________________________________________ EXPERIENCE Medical Assistant experience is preferred. Experience with C-Arm preferred, or must we be willing to learn how to operate C-Arm. ______________________________________________________________________________________________ EDUCATION Medical Assistant certificate of completion from an accredited program or LPN license ______________________________________________________________________________________________ KNOWLEDGE Knowledge of the health care field. General knowledge of patient care in a clinic. Knowledge of back office skills. Knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures. ______________________________________________________________________________________________ SKILLS Professionalism when interacting with providers, co-workers, patients, family members, and the public. Ability to problem-solve. Time management skills. Ability to adapt to change ______________________________________________________________________________________________ ABILITIES Ability to project a pleasant and professional image as a HOPCo employee both at work and on Social Media. Ability to plan, prioritize and complete delegated work assignments. Ability to demonstrate compassion when dealing with patients and family members. ______________________________________________________________________________________________ ENVIRONMENTAL WORKING CONDITIONS Normal office environment Possible travel between clinics for coverage purposes ______________________________________________________________________________________________ PHYSICAL/MENTAL DEMANDS Some bending and stretching are required. Manual dexterity using a calculator and computer keyboard. **This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve **

Job Description Front Office Representative Full-Time | Jacksonville, FL - St. Augustine location Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. Join Our Growing Team! Southeast Orthopedic Specialists is hiring a Front Office Representative for our 207 Location. If you're organized, personable, and passionate about delivering exceptional patient experiences, we want you on our team! ________________________________________________________________________ What We Offer Here's a sneak peek of the awesome perks our Full-Time Team Members enjoy: Competitive health & welfare benefits+ HSA Monthly stipend for extra coverage 401(k) with company match 24/7 Employee Assistance Program PTO, paid holidays, AND appreciation events …plus, so much more! ________________________________________________________________________________ GENERAL SUMMARY What You'll Do As the first point of contact for patients, you'll keep our front office running smoothly while delivering excellent customer service. From greeting patients and managing check-in to verifying insurance, collecting payments, and scheduling appointments, you'll play a vital role in ensuring every patient feels welcomed, informed, and cared for. ________________________________________ Essential Functions Welcome and check in patients, notify providers of arrivals. Collect accurate demographics, insurance, and required authorizations/referrals. Handle patient payments, co-pays, and account balances; balance cash drawer daily. Verify insurance eligibility and benefits, escalating complex cases as needed. Schedule and update patient appointments, follow-ups, and referrals. Scan and maintain patient records and documentation in the EMR system. Provide clear communication to patients regarding wait times, billing, and procedures. Maintain confidentiality and a professional, organized front office environment. What We're Looking For High school diploma/GED required; additional healthcare/administrative training preferred. Minimum 1 year of patient registration/front office experience in a medical or healthcare setting. Knowledge of insurance rules, regulations, and medical terminology. Strong customer service, communication, and computer skills. Ability to multitask, stay organized, and remain professional under pressure. Bilingual (English/Spanish) strongly preferred. ____________________________________________ Ready to join us? Submit you application today! Be part of a team that values excellence, teamwork, and your career growth. Let's make a difference-together! ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

Job Description Radiologic Technician (BMO) Full-Time | Jacksonville, FL | Southside Location Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. Southeast Orthopedic Specialists is expanding - and we're searching for a Radiologic Technician (BMO) to bring their expertise and patient-first attitude to our Southside clinic. If you're passionate about delivering top-quality imaging, keeping patients safe, and working with a supportive team in a fast-paced clinic, Here's a sneak peek of the awesome perks our Full-Time Team Members enjoy: * Competitive health & welfare benefits, HSA * Monthly stipend for extra coverage * 401(k) with company match * 24/7 Employee Assistance Program * PTO, paid holidays, AND appreciation events & more! GENERAL SUMMARY Greet patients in a professional, friendly manner and explain procedures clearly. Produce high-quality radiographs to support accurate diagnoses. Maintain and update patient EMRs; provide copies of images upon request. Ensure images are uploaded correctly into PACS. Perform equipment checks, cleaning, and minor maintenance; arrange repairs when needed. Monitor radiation safety, protecting patients and staff at all times. Maintain proper levels of radiology supplies and follow departmental safety protocols. Essential Functions Deliver safe, efficient diagnostic imaging services. Follow infection-control, OSHA, and departmental policies to maintain a safe environment. Assist with patient positioning and transfers to capture optimal images. Support smooth clinic operations by balancing quality standards with patient care needs. Handle occasional high-stress situations requiring quick, accurate decisions. Travel intermittently between clinic locations, as needed. Requirements Education: High school diploma/GED required. Certification: BMO certification (required); BLS certification; state licensure. Experience: 1+ year in urgent care or patient care setting preferred; EMR knowledge helpful. Knowledge: Medical terminology, diagnostic imaging practices, anatomy, radiographic safety, and equipment handling. Skills: Strong customer service, attention to detail, communication, and analytical abilities. ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **

Job Description Medical Scribe Full-Time | St. Augustine, FL -207 Location Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region's trusted leader in orthopedic medicine-delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow. We're looking for a detail-driven, tech-savvy Medical Scribe who's ready to make an impact by helping our providers spend more meaningful time with patients-while you handle the documentation magic behind the scenes. Here's a sneak peek of the awesome perks our Full-Time Team Members enjoy: * Competitive health & welfare benefits, HSA * Monthly stipend for extra coverage * 401(k) with company match * 24/7 Employee Assistance Program * PTO, paid holidays, appreciation events & more! GENERAL SUMMARY Accurately document patient visits in real time Enter history, exams, results, treatment plans & prescriptions into the EHR Assist with labs, radiology reports, and provider orders Support seamless patient care while maintaining HIPAA standards Essential Functions Accurately chart patient encounters: history, exams, diagnostics, labs, treatment plans, prescriptions, and discharge instructions. Interact professionally with patients, providers, and team members. Maintain strict compliance with HIPAA and HOPCo policies. Support patient care and care coordination as needed. Assist with training and mentoring other scribes and staff. Demonstrate ongoing competency and commitment to excellence. Requirements Completion of a Medical Assistant/Scribe program or 1 year orthopedic scribe experience • CNA, Pre-Med students or equivalent healthcare certification are encouraged to apply. • 2 years of healthcare or back-office experience (orthopedics a plus!) • Tech-savvy, detail-driven, and comfortable in a fast-paced clinic. ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **