Patient Service Representative jobs at The CORE Institute - 4539 jobs
Test Scheduler PT
The Center for Orthopedic and Research E 4.6
Patient service representative job at The CORE Institute
Job Description
ESSENTIAL FUNCTIONS
Schedules tests for the patient within the practice management program or at outside facilities based on insurance, patient preference, physician preference, and or location.
Gathers pertinent information from insurance carriers, physicians, and patient charts to make certain of appropriate matching to contracted service providers.
Call patients to schedule tests within the required time as designated by policies and procedures.
Provides ongoing follow-up until successful execution of referral.
Responds to patient questions and complaints as required resolving problems and maintaining high patient satisfaction levels.
Communicates clinical instructions needed for appointments/procedures.
Input required data to GE practice management to include administrative comments and coded notes.
Accurately updates patient information in the practice management system and EMR as well as any changes or additions to the schedule and performs all required documentation of work completed.
Effectively understands and proactively manages and schedules providers with front office personnel.
Schedule appointments in the timeframe that allows for appropriate follow-up and execution of authorization as designated by policies and procedures.
EDUCATION
High school diploma/GED or equivalent working knowledge preferred.
EXPERIENCE
0-2 years of test scheduling experience or related experience.
Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.
REQUIREMENTS
Able to complete and manage per department metrics.
Ensure 100% of required certifications and authorizations have been obtained.
KNOWLEDGE
Knowledge of insurance plans.
Knowledge of computer systems.
Knowledge of grammar, spelling, and punctuation to type patient information.
SKILLS
Skill in customer service and an understanding of The code of conduct and culture.
Skill in communicating effectively with physicians, clinical staff, hospital staff, and the public.
Skill in establishing good working relationships with both internal and external customers.
ABILITIES
Ability to maintain patient confidentiality.
Ability to communicate with upset and frustrated patients.
Ability to obtain patient history and medical history.
Ability to work on multiple projects and prioritize tasks. Ability to meet time-sensitive goals.
ENVIRONMENTAL WORKING CONDITIONS
Normal office environment.
PHYSICAL/MENTAL DEMANDS
Requires sitting and standing associated with a normal office environment.
Some bending and stretching are required.
Manual dexterity using a computer keyboard, phone, and scanner.
$33k-49k yearly est. 18d ago
Looking for a job?
Let Zippia find it for you.
CENTRAL SCHEDULER
The Valley Health System 4.2
Las Vegas, NV jobs
Responsibilities
ABOUT VALLEY HEALTH PHYSICIAN ALLIANCE
Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as "The Entertainment Capital of the World" and is famous for The Strip and its mega casino-hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home. Backing the communities across our region is an ever-growing and ever-strengthening healthcare system.
Position Summary:
The Central Scheduler performs the duties required to schedule patients for surgery and other procedures. The scheduler communicates any preparations needed to the patient and communicates the information to all areas within Scheduling Department. Schedulers are required to gather information from physicians and their offices regarding specials supply requests and also gather and report statistical data as requested. Demonstrates Service Excellence at all times. Other duties as assigned.
Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.
Benefit Highlights
A Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match
Career development opportunities within UHS and its 300+ Subsidiaries!
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. ***********
Qualifications
Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable):
Education:
Knowledge:
Minimum of one year of medical experience preferred
Job requires being reliable, responsible, dependable, and fulfilling obligations
Job requires being careful about detail and thorough in completing work tasks
Knowledge of administrative and clerical procedures and systems, and other office procedures and terminology
Knowledge of electronic equipment, computer hardware and software, including applications and programming
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Education
$30k-34k yearly est. 1d ago
CENTRAL SCHEDULER
The Valley Health System 4.2
Henderson, NV jobs
Responsibilities
ABOUT VALLEY HEALTH PHYSICIAN ALLIANCE
Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as "The Entertainment Capital of the World" and is famous for The Strip and its mega casino-hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home. Backing the communities across our region is an ever-growing and ever-strengthening healthcare system.
Position Summary:
The Central Scheduler performs the duties required to schedule patients for surgery and other procedures. The scheduler communicates any preparations needed to the patient and communicates the information to all areas within Scheduling Department. Schedulers are required to gather information from physicians and their offices regarding specials supply requests and also gather and report statistical data as requested. Demonstrates Service Excellence at all times. Other duties as assigned.
Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.
Benefit Highlights
A Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match
Career development opportunities within UHS and its 300+ Subsidiaries!
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. ***********
$30k-34k yearly est. 1d ago
PATIENT ACCESS SERVICE REP, FCP - WEST BEND PATIENT CARE GENERAL (4043160001)
Froedtert Health 4.6
Bend, OR jobs
Discover. Achieve. Succeed. #BeHere This job is ON - SITE. FTE: 0.200000 Standard Hours: 8.00 Shift: Shift 1 Shift Details: One week is Saturday 745-415 and the other week is Sunday 745-415
Job Summary:
The Patient Access ServiceRepresentative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.
EXPERIENCE DESCRIPTION:
A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.
EDUCATION DESCRIPTION:
High School diploma or equivalent is preferred.
SPECIAL SKILLS DESCRIPTION:
Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word.Knowledge of medical terminology and EpicCare is preferred.
Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
Paid time off
Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan - 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at ************. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at ************. We will attempt to fulfill all reasonable accommodation requests.
$34k-38k yearly est. 8d ago
Healthcare Scheduler
Interim Healthcare Personal Care and Support 4.7
Grand Rapids, MI jobs
This is a full time HYBRID position with benefits, 7:30a-4:00p (Mon-Fri) with an on call rotation a couple of times per month.
Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time.
If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner!
What you will do:
Schedule visits based on staffs availability and openings provided by our clients
Communicate staff availability with clients and family members
Manage staff members. Communicate with them our needs. Communicate where they can improve on the job or when they get a compliment from a customer.
Perform reviews with current staff members. Coordinate performance reviews.
Contact clients, family and staff regarding day-to-day changes in scheduling needs.
Provide excellent customer service to associates and clients alike.
Perform administrative functions, such as: word processing, photocopying, filing, reception/telephone duties, etc.
Email and mail schedules to clients and staff.
Ensures compliance with all federal, state and local government laws and regulations as well as policies and procedures of Interim HealthCare.
Assist with hiring new staff members.
Call on references checks for new employees.
Answer phones as needed.
What we're looking for:
Medical/Healthcare scheduling and or recruiting experience (preferred)
Home Healthcare or Staffing experience (preferred)
Strong technical skills; Proficient in Microsoft Windows and Office suite, scheduling systems, and other healthcare-related software.
What we offer:
Competitive compensation, benefits, and incentives
Weekly Pay
A dedication to work/life balance
A team work environment
Employee Stock Ownership Plan (ESOP). Company contributes shares on your behalf at no cost to you to build extra retirement value just by working here! (eligible after 1yr of 1000 hours worked)
#PersonalCare
Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day. Our Schedulers/Recruiters are the first point of contact for our clients and staff, and use their knowledge of patients needs to match and schedule qualified aides, and other providers, to our clients.
Interim Healthcare - West Michigan. , Location: Grand Rapids, MI - 49503
Insurance Verification Specialist for our FL Regional Office in Panama City, FL
NHC HomeCare Florida Regional Office is looking for an Insurance Verification Specialist to join our team. This position will be responsible for accurate and timely verification of insurance eligibility and authorization from Medicare, managed care, and commercial insurance.
Qualifications:
High School diploma
Computer Data entry
Minimum of 1 year experience in verification insurance benefits, pre certification - all payers
Excellent written and verbal communication skills
Ability to work in a fast paced environment
Excellent organization skills and ability to pay attention to details.
Performance Requirements:
Able to bend, stoop, squat and twist numerous times a day to perform duties of filing, typing etc.
Able to see and hear adequately to effectively answer questions on the phone and input information on insurance websites.
Able to speak in clear, concise voice in order to communicate effectively with insurance company case managers.
Mental acuity to learn and apply job related training to adequately perform job requirements.
Specific Responsibilities:
Verify benefits for home health services for all payer types, using a variety of websites, and software applications.
Obtain pre certification for home health services, either via phone or provider portal.
Understand benefit level and be able to assist local agencies of plan limits and requirements.
Understand and comply with all applicable policies and procedures of NHC HomeCare.
Performs other duties and responsibilities as required or assigned by Director of Managed Care.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care. Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages. We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ... innovation and improvement ... teamwork and collaboration ... and honesty and integrity. All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/careers
EOE
Insurance Verification Specialist for our FL Regional Office in Panama City, FL NHC HomeCare Florida Regional Office is looking for an Insurance Verification Specialist to join our team. This position will be responsible for accurate and timely verification of insurance eligibility and authorization from Medicare, managed care, and commercial insurance.
Qualifications:
High School diploma
Computer Data entry
Minimum of 1 year experience in verification insurance benefits, pre certification - all payers
Excellent written and verbal communication skills
Ability to work in a fast paced environment
Excellent organization skills and ability to pay attention to details.
Performance Requirements:
Able to bend, stoop, squat and twist numerous times a day to perform duties of filing, typing etc.
Able to see and hear adequately to effectively answer questions on the phone and input information on insurance websites.
Able to speak in clear, concise voice in order to communicate effectively with insurance company case managers.
Mental acuity to learn and apply job related training to adequately perform job requirements.
Specific Responsibilities:
Verify benefits for home health services for all payer types, using a variety of websites, and software applications.
Obtain pre certification for home health services, either via phone or provider portal.
Understand benefit level and be able to assist local agencies of plan limits and requirements.
Understand and comply with all applicable policies and procedures of NHC HomeCare.
Performs other duties and responsibilities as required or assigned by Director of Managed Care.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care. Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages. We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ... innovation and improvement ... teamwork and collaboration ... and honesty and integrity. All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/careers
EOE
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$27k-30k yearly est. 5d ago
MEDICAL OFFICE SPECIALIST
The Valley Health System 4.2
Henderson, NV jobs
Responsibilities
ABOUT VALLEY HEALTH PHYSICIAN ALLIANCE
Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as "The Entertainment Capital of the World" and is famous for The Strip and its mega casino-hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home. Backing the communities across our region is an ever-growing and ever-strengthening healthcare system.
Website: ***********************************
Medical Office Specialists are health care professionals that will work in the front desk or office area of a healthcare provider's clinic to manage communications with patients, insurers, and medical staff. Medical Office Specialists must have the ability to communicate and interact well with the patients, providers and co-workers. Our Medical Office Specialist are key members of the team that will ensure that delivery of high-quality and cost-effective health care is consistent with the mission, vision and values of Universal Health Services.
Position Summary:
Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information.
Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate.
Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.
Benefit Highlights
A Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match
Career development opportunities within UHS and
$30k-35k yearly est. 1d ago
Nursing Support Ortho and Neuro Unit
Trinity Health 4.3
Ann Arbor, MI jobs
**Other Job Titles: Patient Care Tech (PCT), C.N.A, and M.A. (Medical Assistant)**
**Department:** 5 East Ortho & Neuro
**Minimum rate of pay:** 16.29 PLUS Daily PAY
The PCT, under the direction of a registered nurse, is responsible for direct patient care considering age specific, developmental, cultural and spiritual needs. They assist in establishing and maintaining a patient care environment that is clean, safe and conducive to patient/family wellbeing including concepts of relationship-based care.
**Shifts Available:** 6:30 am-3:00pm; 2:30pm-11:00pm, 10:30pm-7:00am
**Status Available:** Full-time, Part-time, Contingent/PRN
_Every Other Weekend and Holiday per year required for Full-time and Part-time team members._
**REQUIRED EDUCATION / LICENSURE**
+ High school diploma or GED
+ Minimum of one year of previous direct care experience (acute or long term) or successful completion of CENA, PCT, MA, or EMT course.
+ Student nurses must have completed their nursing fundamentals class of a BSN program.
**What you will do:**
+ Training is provided to prepare our colleagues for success.
+ The PCT assists patient in completing ADLs including: Bathing, showering, toileting, positioning, turning, transferring, ambulation using assistive devices and with feeding and menu selection.
+ A PCT will collects and send specimens including blood and blood cultures and inserts and removes peripheral IV catheters. They are responsible to record patient information and required data in appropriate areas in order to meet documentation requirements.
+ Ortho patients, post- total joint procedure, and fracture care. We also care for patients with a range of neurologic conditions.
**Total Rewards and Benefits:**
+ Competitive compensation, DAILY PAY
+ Benefits effective Day One! No waiting periods.
+ Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long- term Disability
+ Retirement savings plan with employer match and contributions
+ Opportunity for growth and advancement throughout SJMHS and Trinity Health
+ Tuition Reimbursement
Click Here (*************************************************************** to learn more about the benefits, culture and career development opportunities available to you at Trinity Health Michigan.
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
$30k-34k yearly est. 8d ago
Medical Scheduler
Health & Psychiatry 3.4
Oldsmar, FL jobs
About us:
At Health & Psychiatry, located in the heart of Oldsmar, Florida, with offices across the state, we are looking for a compassionate Medical Assistant to join our team. Our mission is to provide a healthcare experience centered around hope, health, and harmony through personalized behavioral health services.
As a Medical Assistant with us, you will play a key role in delivering outstanding patient care in an environment that values compassion and excellence. Our top priority is the health and well-being of our patients, and we are growing as a company, expanding throughout Florida, the U.S., and internationally. We are proud to offer mental healthcare services globally through our cutting-edge telepsychiatry technology.
If you're passionate about helping others and eager to be part of a growing, dynamic team, we'd love to hear from you!
Please see our website for all that we offer!
***********************************
Key Responsibilities:
Medical Duties: ( included but no limited to:)
Record and update patient medical histories
Measure and record vital signs
Process refill requests
Administer ADHD test (training will be provided)
Assist with Spravato treatments (training will be provided)
Send and obtain medical records
Schedule patient appointments
Answer phone calls and manage patient inquiries regarding any medical issues.
Maintain accurate patient records in compliance with HIPAA guidelines
Key Skills and Competencies:
Strong verbal and written communication skills
Proficient computer skills
EHR system knowledge preferred
A strong desire to learn and expand knowledge
Compassionate and patient-focused attitude
$26k-30k yearly est. 5d ago
Scheduling Specialist Remote after training
Radiology Partners 4.3
Chesterfield, MO jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$33k-39k yearly est. 14h ago
Scheduling Specialist
Radiology Partners 4.3
Portland, OR jobs
RAYUS now offers DailyPay! Work today, get paid today!
is $18.28-$24.78 based on direct and relevant experience.
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$33k-38k yearly est. 14h ago
Scheduling Specialist
Radiology Partners 4.3
Boca Raton, FL jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working 40 hours per week; shifts are Monday through Friday, 8:30am - 5:00pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$30k-36k yearly est. 14h ago
Scheduling Specialist
Radiology Partners 4.3
Milwaukee, WI jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes up to 4 weekends per year (day shifts).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 14h ago
Scheduling Specialist
Radiology Partners 4.3
Waukesha, WI jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday, Wednesday, Thursday and Friday from 8:00am-4:30pm and Tuesday from 11:30am-8:00pm; includes weekend rotation up to four per year.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 14h ago
Scheduling Specialist
Marshfield Clinic 4.2
Iron Mountain, MI jobs
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Scheduling SpecialistCost Center:603181028 Iron Mtn-AppointmentsScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; day shifts (United States of America) Job Description:
JOB SUMMARY
The Scheduling Specialist obtains, defines, analyzes, and transforms department, procedure specific and patient data and converts the information into scheduling and registration criteria related to patient care processes and outcomes.
JOB QUALIFICATIONS
EDUCATION
For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.
Minimum Required: None
Preferred/Optional: None
EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES
Minimum Required: Must have one year of healthcare business experience, physician practice, unit clerk, hospital or clinic registration and scheduling (preferably computerized). Must have one year of computer processing.
Possess and display a sense of responsibility. Appreciate and desire to be part of a Healthcare team dedicated to providing optimal care and customer service. Must be able to understand and apply rules prescribed by insurance and third-party payers. Possess and display good effective communication skills.
Preferred/Optional: None
CERTIFICATIONS/LICENSES
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.
Minimum Required: None
Preferred/Optional: None
AFSCME Job Posting
Internal Posting Timeline: Wednesday, January 14, 2026 - Monday, January 19, 2026 at 4:00pm
Hours: 6:30a-3:00p, 7:00a-3:30p, 7:30a-4:00p, 8:00a-4:30p, 8:30a-5:00p, or as assigned
Overtime Status: 8+ hours in 1 day or 80+ hours in 2 work weeks
Wage Range: $17.51 - $23.03
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
$17.5-23 hourly Auto-Apply 9d ago
Scheduling Specialist - Cancer Center
St. Charles Health System 4.6
Redmond, OR jobs
TITLE: Cancer Center Scheduling Specialist
Cancer Center Operations Manager
DEPARTMENT: St. Charles Cancer Center
DATE LAST REVIEWED: February 2022
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: The Cancer Center at St. Charles Health System is a comprehensive cancer center that provides holistic care to our patients. The cancer center provides chemotherapy, medical oncology, infusion services, radiation therapy, integrative medicine, nutrition, social work, survivorship, and other supportive care treatments
All of our staff support our patients in the various stages of their treatments.
POSITION OVERVIEW: The Cancer Center Scheduling Specialist at St. Charles Health System is responsible for scheduling appointments for medical oncology, radiation oncology, infusion procedures, office visits, referrals, and diagnostic exams. Additional duties may include any or all of the following: Patient registration, information retrieval, insurance authorizations, charge capture and other duties. The Scheduling Specialist must maintain excellent customer service relations with patients, hospital staff, office staff and physicians. This position does not directly supervise any other Caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Schedules inpatient/outpatient procedures and appointments as ordered by the patient's physician or authorized designee. Schedules multiple appointment types including: new patient visits, infusion/chemotherapy services, radiation therapy services, medical oncology services, physician referrals, imaging studies, blood transfusions, and other procedures. Coordinates patient care with outside facilities.
Demonstrates excellent customer service skills and handles high volume of calls.
Understands medical terminology and procedures.
Responsible for communicating pertinent information related to procedures. Accurately process written orders, enters appointments into scheduling system. Prioritizes work to ensure all details are addressed and proper documentation is input into system.
Responsible for accurate patient registration. Pre-registers the patient in the registration system, collects patient demographics, insurance information and collects required co-pay/deposits. Processes payment accurately, and completes daily deposits. Understands how to perform RTE (real time eligibility) for insurance benefits. Assists with prior authorization when needed.
Retrieves and scans patient records and forms into appropriate EMR systems.
Prepares physician reports and correspondence.
Responsible for accurate charge entry and performs review of charges.
May be required to cover responsibilities in Bend and Redmond sites.
Assists with special projects as needed.
Supports the vision, mission, and values of the organization in all respects.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients, and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION:
Required: High school diploma or GED.
Preferred: Associates degree or higher.
LICENSURE/CERTIFICATION/REGISTRATION:
Required: N/A
Preferred: N/A
EXPERIENCE:
Required: Minimum one (1) year experience in customer service work. Knowledge of medical terminology and procedures.
Preferred: One (1) year working in a physician's office, medical clinic, or hospital setting. Experience in scheduling and registration. Oncology/ medical office practice experience.
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to multi-task and work independently in a high pace office environment.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
Attention to detail.
Demonstrated ability and experience in computer applications, use of electronic medical record keeping systems and MS Office.
Demonstrates proper phone etiquette.
Uses active listening skills.
Prioritizes workload to assure timely completion of tasks.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours:
40
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
SCHEDULER
Scheduled Days of the Week:
Monday-Friday
Shift Start & End Time:
8:00-5:00
$38k-44k yearly est. Auto-Apply 60d+ ago
Scheduling Specialist - Medical Oncology
St. Charles Health System 4.6
Bend, OR jobs
TITLE: Cancer Center Scheduling Specialist
Cancer Center Operations Manager
DEPARTMENT: St. Charles Cancer Center
DATE LAST REVIEWED: February 2022
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: The Cancer Center at St. Charles Health System is a comprehensive cancer center that provides holistic care to our patients. The cancer center provides chemotherapy, medical oncology, infusion services, radiation therapy, integrative medicine, nutrition, social work, survivorship, and other supportive care treatments
All of our staff support our patients in the various stages of their treatments.
POSITION OVERVIEW: The Cancer Center Scheduling Specialist at St. Charles Health System is responsible for scheduling appointments for medical oncology, radiation oncology, infusion procedures, office visits, referrals, and diagnostic exams. Additional duties may include any or all of the following: Patient registration, information retrieval, insurance authorizations, charge capture and other duties. The Scheduling Specialist must maintain excellent customer service relations with patients, hospital staff, office staff and physicians. This position does not directly supervise any other Caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Schedules inpatient/outpatient procedures and appointments as ordered by the patient's physician or authorized designee. Schedules multiple appointment types including: new patient visits, infusion/chemotherapy services, radiation therapy services, medical oncology services, physician referrals, imaging studies, blood transfusions, and other procedures. Coordinates patient care with outside facilities.
Demonstrates excellent customer service skills and handles high volume of calls.
Understands medical terminology and procedures.
Responsible for communicating pertinent information related to procedures. Accurately process written orders, enters appointments into scheduling system. Prioritizes work to ensure all details are addressed and proper documentation is input into system.
Responsible for accurate patient registration. Pre-registers the patient in the registration system, collects patient demographics, insurance information and collects required co-pay/deposits. Processes payment accurately, and completes daily deposits. Understands how to perform RTE (real time eligibility) for insurance benefits. Assists with prior authorization when needed.
Retrieves and scans patient records and forms into appropriate EMR systems.
Prepares physician reports and correspondence.
Responsible for accurate charge entry and performs review of charges.
May be required to cover responsibilities in Bend and Redmond sites.
Assists with special projects as needed.
Supports the vision, mission, and values of the organization in all respects.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients, and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION:
Required: High school diploma or GED.
Preferred: Associates degree or higher.
LICENSURE/CERTIFICATION/REGISTRATION:
Required: N/A
Preferred: N/A
EXPERIENCE:
Required: Minimum one (1) year experience in customer service work. Knowledge of medical terminology and procedures.
Preferred: One (1) year working in a physician's office, medical clinic, or hospital setting. Experience in scheduling and registration. Oncology/ medical office practice experience.
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to multi-task and work independently in a high pace office environment.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
Attention to detail.
Demonstrated ability and experience in computer applications, use of electronic medical record keeping systems and MS Office.
Demonstrates proper phone etiquette.
Uses active listening skills.
Prioritizes workload to assure timely completion of tasks.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours:
40
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
SCHEDULER
Scheduled Days of the Week:
Monday-Friday
Shift Start & End Time:
8:00 -5:00
$38k-44k yearly est. Auto-Apply 60d+ ago
Scheduling Specialist Cancer Services
St. Charles Health System 4.6
Bend, OR jobs
TITLE: Cancer Center Scheduling Specialist Manager of Radiation Oncology DEPARTMENT: St. Charles Cancer Center DATE LAST REVIEWED: September 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY:
In this vital role, you'll be at the heart of patient care-coordinating treatment schedules with precision, while supporting a collaborative and mission-driven clinical environment. At the core of our practice is teamwork. You'll work closely with radiation oncologists, nurses, therapists, physicists, and administrative staff to ensure seamless scheduling that prioritizes patient care and comfort. Your role is more than logistics-it's about connection, communication, and contributing to a greater purpose.
The Cancer Center at St. Charles Health System is a comprehensive cancer center that provides holistic care to our patients. The cancer center provides chemotherapy, medical oncology, infusion services, radiation therapy, integrative medicine, nutrition, social work, survivorship and other supportive care treatments
All of our staff support our patients in the various stages of their treatments.
POSITION OVERVIEW:
* Coordinate and manage daily department schedules for five radiation oncologists and four physical therapists with efficiency and empathy
* Collaborate with multidisciplinary team members to ensure accurate and timely appointment setting
* Serve as a key point of contact for patients, providing clarity and support during a critical time in their care journey
* Support the overall flow of the radiation oncology department through proactive problem-solving and communication
* Work in a fast-paced, patient-centered environment where your organizational skills make a real impact
This position does not directly supervise any other Caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Schedules inpatient/outpatient procedures and appointments as ordered by the patient's physician or authorized designee. Schedules multiple appointment types including: New patient visits, radiation therapy services, physician referrals, imaging studies, and other procedures. Coordinates patient care with outside facilities.
Demonstrates excellent customer service skills and handles high volume of calls.
Understands medical terminology and procedures.
Responsible for communicating pertinent information related to procedures. Accurately process written orders, enters appointments into scheduling system. Prioritizes work to ensure all details are addressed and proper documentation is input into system.
Responsible for accurate patient registration. Pre-registers the patient in the registration system, collects patient demographics, insurance information and collects required co-pay/deposits. Processes payment accurately, and completes daily deposits. Understands how to perform RTE (real time eligibility) for insurance benefits. Assists with prior authorization when needed.
Retrieves and scans patient records and forms into appropriate EMR systems.
Prepares physician reports and correspondence.
Responsible for accurate charge entry and performs review of charges.
May be required to cover responsibilities in Bend and Redmond sites.
Assists with special projects as needed.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION:
Required: High school diploma or GED.
Preferred: Associates degree or higher.
LICENSURE/CERTIFICATION/REGISTRATION:
Required: N/A
Preferred: N/A
EXPERIENCE:
Required: One year working in a physician's office, medical clinic, or hospital setting. Experience in customer service and dealing with physician office staff/general public. Knowledge of medical terminology and procedures.
Preferred: Experience in scheduling and registration. Oncology/ medical office practice experience.
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to multi-task and work independently in a high pace office environment.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
Attention to detail.
Demonstrated ability and experience in computer applications, use of electronic medical record keeping systems and MS Office.
Demonstrates proper phone etiquette.
Uses active listening skills.
Prioritizes workload to assure timely completion of tasks.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
.
Schedule Weekly Hours:
40
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
SCHEDULER
Scheduled Days of the Week:
Monday-Friday
Shift Start & End Time:
8:00am to 4:30pm
$38k-44k yearly est. Auto-Apply 60d+ ago
PT Medical Test Scheduler
The Center for Orthopedic and Research E 4.6
Patient service representative job at The CORE Institute
Job Description
Minimum Qualifications:
1-2 years of test scheduling experience or related experience.
Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.
Preferred: Knowledge of insurance plans
Essential Functions
Schedules tests for the patient within the designated practice management program or at outside facilities based on insurance, patient preference, physician preference, and or location.
Gathers pertinent information from insurance carriers, physicians, and patient charts to make certain of the patient's financial obligation for services.
Call patients to schedule tests within the required time as designated by policies and procedures.
Provides ongoing communication with patients regarding pre-certification, authorization, financial counseling, and scheduling process.
Responds to patient questions and complaints as required resolving problems and maintaining high patient satisfaction levels.
Communicates clinical instructions needed for appointments/procedures.
Input required data to include referrals plus and coded notes.
Accurately updates patient information in the practice management system and EMR as well as any changes or additions to the schedule. Performs all required documentation of work completed.
Accurately updates patient information in the practice management system and EMR as well as any changes or additions to the schedule. Performs all required documentation of work completed.
Initiate authorization for the test within the required time as designated by policies and procedures.
About us:
The Center for Orthopedic Research and Education, We don't mean to brag but did you know The CORE Institute has been ranked by Ranking Arizona: The Best of Arizona Businesses!?
• #1 for Orthopedic Practices
• #1 for Healthiest Healthcare Employers
• #3 for Best Healthcare Workplace Culture
• Winner in Best Places to Work