The CORE Institute jobs in Scottsdale, AZ

Job Description Healthcare Outcomes Performance Company is a vertically integrated musculoskeletal outcomes management company. HOPCo manages physician practices, hospital service lines, population health and value-based care programs, and musculoskeletal delivery networks. As HOPCo continues to grow, we are looking for a Quality Specialist in our Corporate Headquarters. Please see below for the functions and requirements for this position. ESSENTIAL FUNCTIONS Calculate Quality metrics using various data collection tools. Perform investigations and audits to ensure staff compliance with internal policies and procedures. Provide thorough reports and complete analysis based on criteria requested, including recommendations for process improvement. Review completed work to ensure that it meets company standards for quality and accuracy. Communicate potential reporting flaws and discrepancies to management in a timely fashion. Share results of audits with leadership on a regular basis as per established frequency. Monitor and follow-up on requested audit corrections to ensure they have been completed. Assist in the maintenance and development of audit procedures and workflows. Adapt quickly to changing reporting needs and timelines. Must maintain strict confidentiality. The job holder must demonstrate current competencies for job position. EDUCATION High school diploma or equivalent knowledge preferred. Associate's or Bachelor's Degree preferred. EXPERIENCE One - two years experience in the medical field and with computer applications and software preferred. KNOWLEDGE Knowledge of the medical field to include musculoskeletal anatomy.

Job Description ESSENTIAL FUNCTIONS: Provides effective management and leadership of the HIM department while ensuring that all guidelines are followed, and that patient confidentiality is maintained throughout the hospital. Provide effective management and leadership to the facility coding staff while ensuring that coding practices are strictly adhered to for complete charge capture, documentation compliance, abstracting accuracy and finalized coding in the billing system. Coordinates and monitors site specific activities related to chart completion procedures, statistics, and clinical pertinence reviews with the provision of feedback to respective staff and interdisciplinary departments. Responsible for the oversight of the integrity of medical record documentation and coding patterns, data analysis, and reporting of the data. Provides direction and leadership to hospital staff as necessary to carry out departmental and organizational goals for the provision of medical record services. Develops and implements policies and procedures for the HIM department. Provides development guidance and assistance in the identification, implementation and maintenance of the hospital privacy policies and procedures. Coordinates and monitors release of information to ensure compliance to applicable statutes and regulations governing the release of health information. Performs chart reviews and reports out charting delinquencies to the Credentials Committee. Assists in the development and implementation of systems to assess, analyze, and improve health information processes and outcomes in a cost-effective manner. Submits Discharge Data Reports to the State Department of Health. Remains current on issues, trends, and regulations impacting the health care environment and serves as a resource to interdisciplinary departments in medical record practices. Ensures compliance with Health Information requirements mandated by The Joint Commission; Centers for Medicare and Medicaid Services; federal and state laws and regulations; medical staff bylaws, rules and regulations; and regional and local policies and procedures. Acts as the HIPAA Privacy Officer by: initiating, facilitating and promoting activities to foster information privacy awareness within the hospital, ensuring that the hospital has and maintains appropriate privacy and confidentiality consent, authorization forms, and information notices and materials, performing initial and periodic information privacy risk assessments, and maintaining current knowledge of applicable federal and state privacy laws and accreditations standards. EDUCATION: Graduate of a program in health information administration, or other accredited program by the American Health Information Management association required. Certified coding credential, preferably from AHIMA EXPERIENCE: Five years of relevant experience in Health Information Management experience required. Three years of managerial/supervisory experience required. REQUIREMENTS: Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) certification in an active status with American Health Information Management Association is preferred. KNOWLEDGE: Knowledge of medical terminology, Joint Commission standards and basic hospital processes. Knowledge of ICD-9, ICD-10, CPT and DRG coding. SKILLS: Excellent computer skills using Microsoft Word and Excel and web-based programs; exceptional internet research skills. Must have excellent oral and written communication skills. Must have excellent interpersonal skills and work effectively and efficiently with healthcare professionals both in and out of the hospital environment ABILITIES: Ability to interpret and apply regulations (The Joint Commission and CMS Conditions of Participation). Exhibit a high degree of confidentiality. Must possess superb organizational skills. Ability to identify and work to solve problems as they arise. Ability to be a self-starter who can work independently; however capable and willing to take direction as appropriate. Ability to establish systems for assuring that the processes are carried out efficiently and correctly. ENVIRONMENTAL/WORKING CONDITIONS: Normal office environment. Some travel within community. Variable work hours depending upon volume and demand of medical staff work load. PHYSICAL/MENTAL DEMANDS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. This role requires on a regular and frequent basis the ability to stand, talk, walk, sit for long periods of time, climb stairs, stoop and hear; use of hands and fingers to handle, feel or operate objects, tools, equipment or controls, as well as reach with hands and arms; occasional lifting/moving of up to 10 pounds.

ESSENTIAL FUNCTIONS Operational Leadership Proactively manages key operational systems including Quality, Service Design, Process Design, Location, Layout, People and Work Systems (Provider Templates), Supply Chain Management, Inventory, Scheduling, and Maintenance. Establishes and monitors Continuous Quality Improvement performance standards. Aids in providing and verifies that perioperative personnel provide patient-centered care In consort with the Director of Clinical Operations, Spine Centers, coaches and leads operational team leaders to instill the organization's mission, vision and core values through education, demonstration, huddles, and improving operational effectiveness including patient and employee engagement. Acts as patient advocate and maintains privacy and confidentiality of all appropriate information Team Management Oversees the operations of the Spine Centers to ensure smooth and efficient patient care management. Assures appropriate patient assignments to staff. Completes daily rounding on patients and staff to ensure quality provision of care. Manages the Spine Center service to ensure excellent patient and employee experience while promoting safety and retention. Serves as a real-time resource and assists with clinical expertise for unit staff and physicians for problem-solving on patients, processes, and family issues. Coordinate's quality initiatives and process improvements. Aligns and manages to metrics. Develops leadership skills among staff including communication, decision-making problem-solving/critical thinking, and employee engagement. Leads the development of staff and supports career advancement opportunities. Functions as a role model and encourages staff to participate in their own development. Facilitates Spine Center meetings and shared governance / leadership efforts. Responsible for selection, orientation, on-boarding, and retention. Demonstrates leadership through coaching, performance evaluations, corrective actions, and development opportunities to create a culture of learning. Assists in the development of the operational and capital budget, provides daily operational resource management including staff, supplies, and equipment, and ensures optimal productivity for the department. Supervises clinical unit staff to ensure excellent patient care. Participates in activities that foster management skills while enabling staff to care for patients, determine schedules, edit timecards, research budget issues and order supplies. Internal customers include patients, staff, and physicians. External customers include patient family. Quality Leadership Dyad In coordination with Quality leadership, creates, implements, and enforces written policies and procedures for all processes involved in providing patient care in all applicable settings. Metrics Management Demonstrate outcomes as measured through established metrics and establishes, implements, and manages KPI / dashboards to achieve departmental goals in conjunction with key stakeholders. Financial Stewardship Manages direct expenses in assigned areas according to budgeted level including staffing standards (relative to patient volumes) and seeks new growth opportunities that maximizes value for the organization. Manages the revenue cycle within their area of influence including charge capture and documentation. Updates Senior Management on variances containing qualitative and quantitative analysis with action plans for the next financial period Human Resource Management Facilitates the individual development of assigned staff (those in a reporting relationship) through effective selection, orientation, performance evaluation, interpersonal communication, and coaching. Maintains employee satisfaction rating above peer group norms or achieves consistent improvement for areas of responsibility. Writes and reviews job descriptions on an ongoing basis for those in a reporting relationship. Conducts Department rounds daily with leadership members in a reporting relationship. Interviews, onboards and creates training for new clinic supervisors. Holds regularly scheduled 1:1's with the Spine center team to provide coaching and development through real time feedback, reinforce positive behavior and correct any inappropriate behaviors. Leads on-going quality monitoring of competencies of staff and assist in training and educations of all staff. Resource Planning Assists in preparing the budget for areas of responsibility to reflect an increase in value for the patient. Evaluates tasks and processes to identify opportunities for improvement in efficiency. Prioritizes capital needs of the organization based upon goals, and technology required for patient care. Customer/Patient Loyalty Improves customer loyalty by improving services in assigned areas and focuses on our Leadership standards/AEIOU principles. Immediately investigates and resolves concerns or complaints with assigned services. Personally, manages the appropriate internal follow-up regarding the concern or complaint. Acts as a change agent for patient focused care in assigned services. Rounding for Outcomes (MBWA - Manages by Walking Around) Personally, influences the improvement of our collective results through a visible presence in assigned service areas, engaging with processes, monitoring performance, and building relationships. Commits to a safe environment for patients/customers/guests. Responds to service concerns in person. Compliance Management Maintains ongoing compliance with licensure, regulatory, and accreditation standards applicable to assigned areas of responsibility. Develops presentation materials to share / speak amongst organizational meetings. EDUCATION BSN required. Must possess a strong knowledge and understanding of nursing and healthcare as normally obtained through the completion of a bachelor's degree in nursing. BSN required for internal transfers/promotions within 6 months of transfer/promotion. Requires a current RN license in state of practice. BLS Required. ACLS Preferred. Additional certification or continuing education may be required based on area of practice. EXPERIENCE Must possess at least 1-2 years of clinical experience relevant to patient population. Demonstrates knowledge and skills of specialty area. Requires critical thinking, communication, influence, decision-making, analytical, and flexibility skills to make optimal decisions based on multiple variables and desired outcomes. Requires the ability to balance clinical skills with supervisory authority. Must have the ability to consider the ultimate impact of decisions on the Spine Center. Must have the ability to practice skills according to department and professional standards and quality requirements. REQUIREMENTS Must have excellent interpersonal and communication skills. Demonstrates an ability to generate creative and innovative approaches to solve problems. KNOWLEDGE Knowledge of procedures and patient flow. Knowledge of medical terminology. Knowledge of medical insurance plans. SKILLS Skill in effective management of clinic staff. Skill in training/mentoring front office staff. Skill in delegating work duties to staff. Skill in creating/maintaining a professional and pleasant atmosphere. ABILITIES Ability to resolve customer service issues and identify areas of improvement. Ability to use interpersonal skills to establish/maintain positive relationships with patients, families, providers and staff. Ability to analyze workflows to maximize the patient experience and minimize organizational expense ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Travel within designated geography. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision and Values must be read and signed. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Description Benefits: Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Wellness Events Minimum Qualifications: Bachelor's degree required 3 to 5 years of experience in business data analytics, preferably in a healthcare environment Advanced user of Excel and PowerPoint (i.e. use of pivot tables, multi-variable look up functions, and some macro writing) Demonstrated Knowledge and experience with Power BI and/or SQL Queries a plus Ability to comprehend and employ metrics, and to use as the basis to analyze performance Manage schedules, appointments, and meetings, ensuring efficient time management. Serve as the primary point of contact between the integration director and internal/external stakeholders, handling correspondence and inquiries. Prepare, organize, and maintain documents, reports, and presentations related to program integration. Organize and facilitate meetings, including preparing agendas, taking minutes, and following up on action items. Assist in tracking project timelines, deliverables, and milestones, ensuring alignment with integration goals. Address routine issues and challenges that arise in program integration, escalating more complex problems to the integration director. Assist in planning and organizing events, workshops, or training sessions related to program integration initiatives. Collaborate with the Health Service Integration team to report and present outcomes metrics to clients Collect and validate outcomes data from hospital clients Analyze and interpret key metrics Assist in identifying clients' opportunities for improvement and help develop recommended solutions Identify areas for internal continuous improvement in data collection, processing, and reporting Keep current with competitor offerings and industry trends through industry publications and research

Job Description At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events Qualifications High school diploma/GED or equivalent working knowledge preferred. Completion of a Sports Medicine, Orthopedic Technician or Medical Assistant program Minimum one-year job-related experience with a medical facility preferred. Knowledge of principles, practices and techniques of DME. General understanding of insurance benefits language. Experience working in an EMR system. Essential Functions Applies and adjusts fiberglass casts and assembles and attaches orthopedic traction equipment and devices as directed by the physician. Educates the patient on the proper care of casts/splints and proper usage of the DME items. Places orders using calculated par level with the ability to adjust based on other clinic factors. Occasional suture/staple removal when needed and wound care dressings with explanation to patients on proper care for wounds. Performs a visual review of inventory on a daily basis to ensure adequate inventory is in stock for upcoming clinics. Completes tasks in CPS, Spotfire or other systems in a timely manner. The Orthopedic Technician is responsible for casting, applying splints, dispensing and applying DME items per the physicians' orders, along with performing and maintaining administrative work. The CORE Institute team is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated, dynamic healthcare team in a challenging, rewarding environment, The CORE Institute is the right place for you to grow your career. #CORE

Job Description The CORE Institute team is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated, dynamic healthcare team in a challenging, rewarding environment, The CORE Institute is the right place for you to grow your career. The CORE Institute delivers integrated, comprehensive musculoskeletal and neurological care. The CORE Institute is built upon a foundation of pioneering research, academics, community service, and a passion for excellence in patient care. The organization continues to be a leader in payor-reform initiatives, and it is at the forefront of systems-based quality programs which drive value and improve the quality of patient care. As the CORE Institute continues to grow, we are looking for an SPD Tech at our Specialty Hospital. Please see below for the functions and requirements for this role at The CORE Institute Specialty Hospital (CISH). ESSENTIAL FUNCTIONS: Decontaminates and sterilizes instruments, medical supplies, and equipment, and assembles, wraps, and sterilizes trays of instruments. Follows proper Standards Precautions while in decontamination and sterilization areas. Monitors biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment. Sorts mismatched sets of instruments, trays, and medical equipment and makes them available to sterile processing customers in a timely manner. Restocks, labels, and maintains inventory, submits requisitions, collects and distributes instruments, trays, and facility medical equipment. Performs environmental maintenance duties and assists in maintaining inventory levels in sterile processing, the operating room, and in equipment storage areas. Verifies that equipment functions properly, requisitions for equipment maintenance, repair or replacement, and removes defective equipment. Maintains a clean work area. Assists with maintaining established departmental policies and procedures, objectives, and quality improvement, safety, and environmental and infection control standards. Recognizes and anticipates the needs of the surgical team assuring instrument availability. Recognizes abnormal functioning of autoclave equipment, Steris system, and notifies appropriate person or company regarding company. Reviews par levels of supplies and equipment, to ensure that the resources necessary for patient safety are available. EDUCATION: High school diploma or equivalent. EXPERIENCE: Three years of Sterile Processing Technician preferred. REQUIREMENTS: Certification in Basic Life Support (BLS) is preferred. Requires current national certification as a SPD technician, Certified Registered Central Service Technician or Surgical Instrument Processor within six months. KNOWLEDGE: Must be knowledgeable of guidelines and techniques for cleaning and sterilizing equipment, as well as aseptic technique. Must have mechanical aptitude with the ability to break down moving parts, clean, lubricate and reassemble, problem solve incomplete trays and missing instrumentation and have effective organizational communication and human relation skills. Knowledge of basic Sterile Processing and Standard Precautions SKILLS: Excellent interpersonal skills, including the ability to communicate professionally both verbally and in writing and the skill to listen. Must maintain clinical and skills competencies per position requirements, participating in growth through in-service and continuing education. Skills required to provide excellent customer service not only to our patients, but physicians, visitors, and other health care teammates, promoting a positive work environment. ABILITIES: Must have a strong attention to detail and physical stamina to handle long arduous work hours. Ability to work in an environment that frequently produces a high level of stress and mental fatigue, and a willingness to maintain a flexible work schedule as needed. Ability to multi-task and manage multiple work priorities and support to teammates. ENVIRONMENTAL/WORKING CONDITIONS: Normal and emergent clinical environment. Patient care environment with potential exposure to unpleasant odors, blood and body fluids, infectious disease and to chemical or electrical hazards. PHYSICAL/MENTAL DEMANDS: Good visual acuity, accurate color vision. Ability to transfer patients in excess of 100 pounds. Ability to stand, walk, stoop, kneel, crouch, and/or crawl. Ability to reach, grasp, use fine finger movement and feel fine sensation to discern temperature, texture, size, and shape. Ability to speak and hear.

Job Description At CORE, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events QUALIFICATIONS High school diploma/GED or equivalent working knowledge preferred. Minimum two to three years of experience in medical billing. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers. Knowledge of the physician billing processes, ICD-10, and CPT coding. Knowledge of computer systems. Experience with GE patient management system preferred. ESSENTIAL FUNCTIONS Reviews insurance denials and rejections to determine the next appropriate action steps and obtain the necessary information to resolve any outstanding denials/rejections. Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms as necessary to allow processing of claims to insurance plans. Verifies receipt of claim with insurance plans, determining the next appropriate action steps and timeliness of claims maximum reimbursement. Researches all information needed to complete the billing process including obtaining information from providers, ancillary services staff, and patients. Assumes full responsibility for reducing the accounts receivable of insurance balances by working through outstanding accounts. The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the payor through claims processing, ensuring reimbursement to the practice. The CORE Institute team is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated, dynamic healthcare team in a challenging, rewarding environment, The CORE Institute is the right place for you to grow your career. #CORE

Job Description We are seeking a board-certified/board-eligible orthopedic hand surgeon to join our established practice. This position offers: An established patient panel with immediate volume Advanced Practice Provider (APP) support already in place to optimize clinic efficiency and patient care Dedicated OR time, including access to flip rooms for maximized surgical throughput Shoulder experience including shoulder replacement preferred. This is a unique opportunity to step into a high-demand role with robust infrastructure and support. ESSENTIAL FUNCTIONS Provides and manages direct patient care, including physical examinations, evaluations, assessments, diagnoses and treatment for hand, wrist, and forearm conditions or injuries. Participates in available OR times and flips OR rooms as needed. Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions. Refers patients to specialists and to relevant patient care components as appropriate. Trains and supervises medical fellows and residents engaged in specialty activities and procedures, as appropriate. May manage the daily operations of a specific medical program, patient care unit, or research function. Directs and coordinates the patient care activities of nursing and support staff as required. Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards. As appropriate to the position, participates in specified health promotion, education and/or prevention programs. Performs miscellaneous job-related duties as assigned. EDUCATION and EXPERIENCE Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree. Completion of an accredited residency program in Orthopedic Surgery. Board certification in Orthopedic Surgery. Valid medical license to practice in Arizona. Certification in Advanced Cardiovascular Life Support (ACLS) and Basic Life Support (BLS). KNOWLEDGE, SKILLS, & ABILITIES Knowledge of legal and ethical standards for the delivery of medical care. Ability to maintain quality, safety, and/or infection control standards. Knowledge of community medical diagnostic and patient care services in area of medical expertise. Ability to supervise, advise, and train clinical professionals and/or students in area of expertise. Knowledge of relevant drugs and non-pharmaceutical patient care aids and ability to prescribe dosages and instruct patients in correct usage. Ability to develop and present educational programs and/or workshops. Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise. Ability to work both independently and in a team environment. Knowledge of related accreditation and certification requirements. Ability to observe, assess, and record symptoms, reactions, and progress. Effective verbal and written communication skills. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Some travel within the community. Will work with blood or blood-borne pathogens and will require OSHA training. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching are required. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision, and Values must be read and signed.

Job Description ESSENTIAL FUNCTIONS Oversee vendor and/or internal operational IT resources managing technical solutions for all local market clinics and practices Engagement with work/project intake process, issue tracking and resolution for all IT teams Lead operational support teams of multiple levels to deliver high quality IT services Provide input to HOPCo leadership on effectiveness of vendors and other resources engaged in day-to-day work Participate and assist with all local market I.T. support conversations Provide critical insights into technical and timeline feasibility of IT participation in integration plans Understand requirements from clinical operations and support teams Negotiate technical solutions and timelines with clinical operations and support teams Communicate requirements, needs, and timelines with HOPCo IT and contracted partners Track progress and risks, manage issues, set expectations, communicate proactively and regularly to all stakeholders Define, implement, and manage metrics tracking mechanism for integration work Serve as escalation point and advocate for market leadership, support verticals, and technical teams EDUCATION Associate's Degree required (CS or CIS optimal); Bachelor's preferred. EXPERIENCE Exceptional written and verbal communication skills. Ability to communicate complex technical topics effectively to executive and physician audiences. Healthcare hospital or clinical practice IT experience Extensive project management experience, leading multi-month, multi-million-dollar project Technical expertise related to infrastructure setup, including networks and telephony Demonstrated experience as successful manager/leader across technical and operational teams KNOWLEDGE Expert knowledge in project management and written presentations including Smartsheet, Excel, Word, and PowerPoint SKILLS Excellent observable skills for setting realistic expectations with HOPCo/market leadership and partners Strong customer service mindset for ensuring the clinical and operational “voice” is heard and priority is set accordingly Excellent listening, analytical, and communication skills that will contribute to sensitive conversations with physicians and leaders of future partnerships Analytical thinking and problem-solving skills, with acute attention to detail, accuracy and accountability balanced with sound business judgment. Exceptional interpersonal skills ABILITIES Ability to successfully manage multiple projects simultaneously Ability to communicate complex information in a clear and concise manner to managers and executives Ability to practice good judgment and discretion Ability to act with integrity Ability to engage and foster strong partnerships with the market/HOPCo leadership, executive leadership, vendors, and the management team ENVIRONMENTAL WORKING CONDITIONS Normal office environment Some travel may be required PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision and Values must be read and signed. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Description At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Wellness Events Minimum Qualifications: High school diploma/GED is required. Two years of scheduling experience preferred. Essential Functions: Schedules surgical procedures based on booking sheets received from physician's office. Ensures that the information in the scheduling software is complete and correct by comparing the scheduled procedure with the original booking sheet. Communicates with individual schedulers in a professional and collaborative manner. Communicates all lineup changes, add-on, and cancellations with the OR Manager and OR Charge Nurse. Builds surgical charts to include all paperwork received from the physician's office. Runs reports from scheduling software as requested. Coordinates anesthesia coverage based on number of rooms running, and case lineup. Assumes other related responsibilities as required and assigned.

Job Description ESSENTIAL FUNCTIONS Responsible for managing full-cycle AP Processing - coding, batching, processing, and disbursing of AP invoices. Running weekly check and ACH pay cycles. Reconcile vendor statements and invoices. Research discrepancies. Managing vendor relationships. Work with internal and external stakeholders to resolve payable issues while maintaining effective working relationships. Participate with internal and audit requests. Assist the AP Manager in the month-end and year-end close process, including but not limited to, reconciliations and accruals. Resolving complex issues. Performance management of Accounts Payable including reviews, corrective action, mentoring, and development plans. Assist in interviewing and hiring of staff. Guide, mentor, and develop the AP team to promote collaboration and high performance. Assist the AP Manager in special projects as needed. Identify process improvements and automation to increase efficiency and accuracy. Files annual 1099 form reports and maintains records. Other duties as assigned. EDUCATION High school diploma/GED or equivalent working knowledge preferred. EXPERIENCE 4+ years of experience in Account Payable in a fast-paced, high-volume environment. KNOWLEDGE Requires 2+ years of experience acting as a team lead in a healthcare environment SKILLS Strong knowledge of AP Processes, controls, and best practices Excellent critical thinking and troubleshooting skills Excellent interpersonal skills including conflict management Experience working in Microsoft products - Word, Outlook, and Excel (advanced formulas, pivot table) Excellent attention to details ABILITIES Ability to multi-task and work well under pressure. Ability to meet time-sensitive goals. Ability to analyze problems and interpret information and prioritize and reprioritize, as necessary. Ability to work independently, and as part of a team. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Combination of bending, lifting, and transferring activities. Manual dexterity using a computer keyboard, phone, and scanner. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision and Values must be acknowledged and adhered to This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Description ESSENTIAL FUNCTIONS Assists the Physical Therapist with patient care and implementing the plan of treatment. Establishes and maintains effective communication with patients, family members, and other departments. Assists the front office staff as needed. Responds to patient questions and inquiries as required to maintain high patient satisfaction levels. Responsible for care and maintenance of equipment and keeping a safe and clean environment in the clinic. Assists with supply inventorying and stocking. Assists the director with special projects. Maintains patient confidentiality. Assists all patients on the rehabilitation floor. Assist with seamless and efficient clinic function and daily clinic flow. EDUCATION High school diploma/GED or equivalent working knowledge preferred. Graduation from a technical program is preferred. EXPERIENCE One year of experience in an out-patient physical therapy clinic is preferred. KNOWLEDGE Knowledge of how to use and maintain physical therapy equipment. Knowledge of department policies and procedures. Knowledge of OSHA and infection control regulations. SKILLS Skill in using all equipment effectively. Skill complying with OSHA and infection control policies Skill in assisting the Physical Therapist with patients. ABILITIES Ability to communicate clearly with providers, patients, and family members. Ability to use effective problem-solving and decision-making skills. Ability to maintain confidentiality. ENVIRONMENTAL WORKING CONDITIONS Normal clinic environment. Some travel within the community. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a physical therapy clinic environment. Combination of bending, lifting, and transferring activities. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo's Mission, Vision, and Values must be acknowledged and adhered to. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

Job Description At HOPCo, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events QUALIFICATIONS High school diploma/GED or equivalent working knowledge preferred. Minimum of two to three years of experience in medical billing. Prior experience working on claim errors in a claims management system preferred. Must have strong knowledge of resolution to payor edit reports, and reconciliation of clearinghouse and payor acceptance reports. Candidates with knowledge of ANSI formatting preferred. ESSENTIAL FUNCTIONS Responsible for working claim errors in claims management system ensuring clean claims are submitted timely to insurance carriers. Review and prepare claims for manual and/or electronic billing submission. Reviews insurance rejections to determine the next appropriate action steps and obtain the necessary information to resolve any outstanding rejections. Correct and identify billing errors and resubmit claims to insurance carriers. Update CAS segments on secondary electronic claims as needed. Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms as necessary to allow processing of claims to insurance plans. Verifies receipt of claim with insurance plans, determining the next appropriate action step. Researches all information needed to complete the billing process including obtaining information from providers, ancillary services staff, and patients. The Billing Specialist is responsible for the facilitation of patient billing and collection activities, following patient accounts through the billing process to the payor, working with the payor through claims processing, and ensuring reimbursement to the practice. Healthcare Outcomes Performance Company is a vertically integrated musculoskeletal outcomes management company. HOPCo manages physician practices, hospital service lines, population health and value-based care programs, and musculoskeletal delivery networks.

Job Description At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events Qualifications Completion of Associates program in Radiologic Technology or Certification from a Credentialled Radiology School, with ARRT Certification. One year of previous experience is required. Current ARRT licensure (Xray, CT). Current CPR or BLS certification or obtained within 90 days of hire. Essential Functions Correctly identifies patient and corresponding exam. Obtains and documents patient history. Demonstrates proper positioning, radiographic techniques, and cassette screen/grid combinations to ensure high quality examinations. Practice standard precautions and maintain infection control standards. Educate patient regarding procedures and related information. Properly operate equipment as demonstrated by observation and audit. Demonstrate cooperative, positive and professional patient care and customer service. Consistently maintain complete confidentiality of all medical, financial, employee, computer or other sensitive material which may jeopardize the privacy of others. Perform and support quality assurance/CQI programs and processes. Demonstrate commitment to organizational goals. Attend all mandatory in-services and training. Screen patients after exam for any contraindications pertaining to the exam. Start heplock and administer IV contrast under the direction of the Radiologist. Assist the Radiologist with Arthrogram procedures. Must demonstrate appropriate sterile procedure skills.

Job Description ESSENTIAL FUNCTIONS Execute leading-edge SEO practices: on-page, off-page, and technical optimization, including metadata, schema, internal linking, and site speed. Own and optimize all aspects of local SEO, including management and enhancement of Google Business Profile for top-tier map pack rankings and NAP consistency across directories. Develop and implement GEO strategies to maximize brand visibility in generative AI, ensuring content is structured for both search engines and LLMs (large language models). Build, edit, and troubleshoot WordPress-based websites and landing pages; ensure all technical SEO requirements are met and new deployments follow current best practices. Conduct comprehensive keyword research, competitive analysis, link-building, and content optimization for both classic and generative search contexts. Analyze website performance via GA4 and advanced analytics tools such as Ahrefs, Screaming Frog, SEMrush, and similar; generate actionable reports for monthly and ad hoc review. Present findings and strategy recommendations to the marketing team, translating data into impactful marketing actions. Proactively monitor SEO and generative search trends, algorithm shifts, and competitor activity to refine and defend rankings and share of voice. Maintain close collaborative relationships with internal teams, contractors, and external vendors where appropriate. EDUCATION Bachelor's degree in Marketing, Communications, Computer Science, or a related discipline-or equivalent education and proven experience. EXPERIENCE Minimum 3-5 years of relevant SEO experience, with demonstrated expertise in Local SEO, including Google Business Profile management and directory optimization. Documented success executing strategies for generative AI or similar GEO-focused search environments. Strong background using WordPress for page building, content editing, and troubleshooting. Experience managing analytics platforms (GA4, Ahrefs, Screaming Frog, SEMrush, etc.) and generating strategic recommendations from data. REQUIREMENTS Advanced competency in SEO, GEO, and Local SEO techniques for healthcare or service industries. High proficiency with WordPress (building, editing, troubleshooting). Expertise with analytics and SEO reporting platforms (GA4, Ahrefs, Screaming Frog, etc.). Strong communication and interpersonal skills, with ability to translate complex data/strategy to multiple audiences. Proven ability to work productively and collaboratively as part of a cross-functional team. KNOWLEDGE In-depth understanding of search engine algorithms, AI-driven search, generative engine optimization, schema, and medical SEO best practices. Awareness of emerging trends in local and generative search, including Google Business Profile, AI indexing, and LLM optimization. Familiarity with technical SEO processes and WordPress technical stack. Ability to use analytics and reporting platforms to drive strategy and measure ROI. SKILLS Excellent written and verbal communication. Skilled in deriving insights from technical and marketing analytics. Project management and time management in fast-paced, multi-project environments. Strong troubleshooting and problem-resolution skills. ABILITIES Ability to lead and execute complex SEO, GEO, and Local SEO projects from conception through reporting. Ability to educate and guide organizational stakeholders in evolving digital search trends. Ability to analyze, present, and act upon data from multiple sources toward marketing team goals. ENVIRONMENTAL WORKING CONDITIONS Normal office environment (hybrid or remote eligible). PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision and Values must be acknowledged and adhered to This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Description ESSENTIAL FUNCTIONS Responsible for supervising and developing patient account and insurance follow-up representatives. Assist staff with timely identification of denial trends and work with team to initiate workflows to resolve future denials. Supervise daily operations of the facility authorization team including scheduling, task delegation, and performance monitoring. Ensure timely and accurate pre-authorization of surgical procedures, diagnostic testing, inpatient admissions, and other billable services. Review authorization and insurance verification workflows to improve efficiency and reduce errors and delays. Serve as the point of contact for escalations involving urgent or complex authorization issues. Monitor payer policies and communicate changes or updates to the team promptly. Collaborate with clinical departments, schedulers, physicians, and billing to ensure accurate communication and coordination of services. Track and report key performance indicators (KPIs) including authorization turnaround times, denial rates, and retro-authorization volumes. Assist with training, coaching, and developing authorization team staff. Ensure compliance with HIPAA and other applicable federal, state, and payer regulations. Partner with billing and coding teams to review and resolve retroactive authorization issues and prevent revenue leakage. Perform quality auditing on live and retrospective auditing of inbound and outbound phone calls. Performs monthly billing audits to ensure timely and accurate claims submission and insurance follow-up activities. Coaches established employees when needs are identified, holding employees accountable for results through coaching and development of action plans. Performance management of personnel including reviews, corrective action, mentoring, and development plans and performance improvement plans. Assist in interviewing, hiring, and training of new staff members. Monitor and manage the productivity and performance of assigned employees including reporting daily/weekly/monthly department metrics to Senior Management. Responsible for handling escalated patient phone calls regarding billing and payment issues. Acts as a resource to the department taking inbound phone calls to provide coverage for breaks and lunches. Review patient accounts for accurate customer service, supporting documents, and correct collections activity. Support and comply with all company policies and procedures and comply with Medicare and Medicaid regulations. Conducts regularly scheduled staff meetings. Research and resolve discrepancies in a timely manner. Review and assist with processing refunds, turning accounts to collections and financial assistance applications. Responsible for accurate and timely application of transactions including adjustments and write-offs. Communicate effectively with other internal departments and with outside vendors, such as, phone system, collection agency and credit card processor. EDUCATION High school diploma/GED or equivalent working knowledge preferred. EXPERIENCE Requires 2+ years of experience acting as a team lead or in a supervisor role in a revenue cycle department in a healthcare environment. REQUIREMENTS Must have a full understanding of the Revenue Cycle Management process to include collections, billing, and coding Excellent critical thinking, troubleshooting, and analytical skills Excellent interpersonal skills including conflict management Experience working in Microsoft products - Word, Outlook, and Excel (advanced formulas, pivot table) Well organized and able to meet deadlines Excellent attention to details Works with sensitive and confidential materials and must be able to exercise discretion. KNOWLEDGE Knowledge in patient billing, healthcare administration, healthcare insurance requirements, and medical terminology and coding. Knowledge of business office methods and policies regarding productivity/workload analysis and scheduling procedures. Knowledge of government regulatory requirements and commercial contracts. SKILLS Skilled in defusing difficult situations while remaining calm and exhibiting professionalism and courtesy. Skilled in establishing metrics and clear objectives including performance management. Skill in effectively managing multiple projects simultaneously. ABILITIES Ability to multi-task and work well under pressure Ability to analyze problems and interpret information and to prioritize and reprioritize, as necessary. Ability to work independently, and as part of a team. Ability to work in a fast-paced environment ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Extended work hours at or near month end to meet department objectives may be necessary. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision and Values must be acknowledged and adhered to

Job Description At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Paid Sick Leave 401k plan with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Minimum Qualifications: Licensed with the State Board of Pharmacy. Current Life Support Certification (BLS) required or obtained within 90 days of hire. A minimum of one year of experience in a corresponding setting, or completion of a vocational training program. High school diploma or GED equivalent Training and education of general chemistry knowledge and basic algebra knowledge. Essential Functions: Prepares medications for dispensing by retrieving, counting, pouring, weighing, and at times mixing medications. Ability to maintain sterile technique. Makes requisitions for drugs and supplies with professional guidance from the pharmacists. Orders, receives, and maintains inventory of drugs and chemicals, and ensures their security within the facility. Verifies that information on the patient's medication reconciliation report is complete and accurate by meeting with patients or patient's representative and conducting interviews. Enters data in computer system/EMR, recording all the medications, purchase orders, requisitions, and disbursements. Maintains flexibility with scheduling and job assignments in order to cover patient needs. Ability to work in multiple hospital units, including, the Operating Room, Medical/Surgical Units, Pre-Op and Recovery Units. Fosters a positive and professional hospital environment by interacting with all persons in a considerate, helpful and courteous manner and by participating as a team member. Participates in committees, work groups, and meetings as deemed necessary. Can demonstrate measurable results and meet target dates. Collaborates with a multidisciplinary team and takes part in shared leadership. Prepares IV and other complex treatments, using a septic technique, under the supervision of a registered pharmacist, delivers medications to patient care areas after the pharmacist has checked it. Utilizes individual goals and KPI models to measure and report on performance improvement. Ensure crash carts are adequately supplied and restocked with no expired medication. Maintain documentation of temperature logs (refrigerator, room temperature, warmers, and humidity where applicable). Manage and maintain an Automatic Dispensing Machine, including stocking medications, monitor usage including daily audits, and resolving system errors. Other duties as assigned. Working Conditions & Physical Demands Indoors in a climate-controlled environment. Patient care environment with potential exposure to unpleasant odors, to blood and body fluids which may carry infection, to infectious disease, and to chemical and electrical hazards. Occasional exposure to outdoor climate. Good visual acuity, accurate color vision. Ability to lift 25-50 pounds, which may require pushing, pulling and essentially utilizing a full range of body movement. Ability to stand, walk, stoop, kneel, crouch and/or crawl. Ability to reach, grasp, use finger movement and feel fine sensation to discern temperature, texture, size, and shape. Ability to interpret verbal communication and hear.

Job Description The CORE Institute team is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated, dynamic healthcare team in a challenging, rewarding environment, The CORE Institute is the right place for you to grow your career. The CORE Institute delivers integrated, comprehensive musculoskeletal and neurological care. The CORE Institute is built upon a foundation of pioneering research, academics, community service, and a passion for excellence in patient care. The organization continues to be a leader in payor-reform initiatives, and it is at the forefront of systems-based quality programs which drive value and improve the quality of patient care. ESSENTIAL FUNCTIONS Facilitates communication between the patient and the provider. Collect and share pertinent information with the provider Receives and acts on directives from provider Responsible for preparing patients for visits with providers. This may include, but is not limited to: rooming patients, obtaining and documenting vitals, reviewing intake paperwork, pulling up radiology images, removing dressing, procedure set-up, injection prep, accurate data entry into EMR. Responsible for completing tasks associated with Company initiatives such as PROs, Quality Payment Programs, etc. Maintains exam room standards. Rooms should be restocked at the end of each clinic day. Rooms and tables should be cleaned as needed during the clinic and at the end of each day. Monitor biohazard and sharps containers and replace as needed. Assist the provider in preparing patient prescriptions and completing medical and patient forms (i.e. work release, FMLA, etc.). Retrieves, and responds to voicemails within 24 business hours and documents actions in EMR. Prepares patient electronic charts for clinic visits prior to the date of service. Verify any outstanding testing results are in EMR, confirm the appropriateness of the patient to the provider (body part and/or insurance), and note imaging, DME, or casting needed prior to provider visit on the date of service. Scans clinical documents into EMR. Print clinic schedules in the morning of the date of service. Ensures the patient receives education as indicated by the provider. Manages EMR desktops of assigned providers in a timely manner. Act as PTO Buddy per clinic plan Create and promote a positive patient experience Maintain HIPAA compliant environment Maintain clean work space The job holder must demonstrate current competencies for job position. EDUCATION Graduation from an accredited Medical Assistant training program or a Licensed Practical Nurse (LPN) license. EXPERIENCE Medical Assistant experience in is preferred. REQUIREMENTS Medical Assistant certificate of completion from an accredited program or LPN license. KNOWLEDGE Knowledge of the health care field. General knowledge of patient care in a clinic. Knowledge of back office skills. Knowledge of patient confidentiality, state laws, HIPAA regulations and medical records procedures. SKILLS Professionalism when interacting with providers, co-workers, patients, family members and the public. Ability to problem-solve. Time management skills. Ability to adapt to change. #CORE

Job Description ESSENTIAL FUNCTIONS Architecture & Strategy Define, develop, and maintain enterprise architecture frameworks that align technology solutions with MSP business goals and client requirements. Design and optimize Azure/M365 cloud solutions, ensuring scalability, security, and cost effectiveness. Develop enterprise-wide security architectures that adhere to frameworks such as NIST, ISO 27001, SOC 2, and HIPAA. Continuously evaluate and recommend emerging technologies to enhance platform performance and client outcomes. Pre-Sales & Client Engagement Partner with sales and account teams to design technology solutions tailored to client needs. Participate in client presentations, RFP responses, and proposal development to demonstrate technical capabilities and strategic value. Translate client requirements into architectural blueprints and solution roadmaps. Serve as a trusted advisor to clients, simplifying complex technical concepts for executive and physician audiences. Leadership & Delivery Provide technical leadership and mentorship to engineering teams, ensuring consistent design standards and architectural integrity. Collaborate across project managers, analysts, and client stakeholders to ensure on-time, on-budget delivery of large-scale projects. Identify risks and implement mitigation strategies to strengthen cybersecurity posture and business continuity. Maintain up-to-date architecture documentation, policies, and roadmaps. EDUCATION & CERTIFICATIONS Education - Bachelor's degree in computer science, Engineering, or related field. Azure Solutions Architect Expert - Microsoft Certified. Security Certification - Certified Information Systems Security Professional (CISSP). Enterprise Architecture - TOGAF Certified. Security Management - Certified Information Security Manager (CISM). EXPERIENCE IT Systems Engineering - At least 12-15 years of experience in engineering enterprise IT platforms. Enterprise IT Architecture - 8-10 years in enterprise IT architecture within managed services or consulting environments. Security Design - A minimum of 5 years of experience in security design and implementation. Azure Cloud Solutions - Proven expertise in designing and deploying Azure cloud solutions. Leadership - Proven track record leading technical teams and architecture decisions on large-scale projects. Pre-Sales - Pre-sales or client-facing solution design experience strongly preferred. KNOWLEDGE Cloud Technologies - In-depth understanding of cloud computing principles, serverless architectures, and cloud-native development. Enterprise Architecture Frameworks - Deep understanding of frameworks such as TOGAF and Zachman. Security Standards - Strong grasp of security frameworks and best practices like NIST, ISO 27001, SOC 2, GDPR, and HIPAA. Azure Services - Proficiency in Microsoft Azure, including networking, identity management, and cloud security. DevSecOps Methodologies - Familiarity with DevSecOps and automation tools. IT Infrastructure - Knowledge of networking, databases, and storage solutions. Security Standards & Compliance - Knowledge of cybersecurity principles, authentication protocols (OAuth, SAML), and regulatory compliance standards (GDPR, HIPAA). Continuous Learning Mindset - Passion for staying up to date with industry trends, emerging technologies, and best practices. SKILLS & ABILITIES Strategic Problem-Solving - Exceptional analytical skills to assess challenges and propose innovative technical solutions. Architecture Modeling - Expertise in tools like ArchiMate, Visio, and Lucidchart. Project Management - Ability to oversee multiple projects simultaneously. Automation & Scripting - Proficiency in PowerShell, Terraform, and ARM templates. Strategic Alignment - Align IT initiatives with business objectives. Complex IT Management - Manage complex IT environments and security requirements. Detail-Oriented - Maintain strong attention to detail and organizational skills. Leadership & Mentorship - Strong ability to mentor and guide development teams, fostering technical growth and collaboration. Effective Communication - Ability to translate complex technical concepts into clear insights for both technical and non-technical audiences. Project & Time Management - Skill in managing multiple projects, prioritizing tasks, and delivering high-quality solutions within deadlines. Collaboration & Stakeholder Management - Ability to work effectively with business leaders, technical teams, and external partners. ENVIRONMENTAL WORKING CONDITIONS Normal office environment May require some travel. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Manual dexterity using a calculator and computer keyboard. ORGANIZATIONAL REQUIREMENTS HOPCo Mission, Vision and Values must be acknowledged and adhered to This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.