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The Courtyards jobs in Noblesville, IN

- 12 jobs
  • Guest Room Attendant

    Courtyard Noblesville 3.7company rating

    Courtyard Noblesville job in Noblesville, IN

    Job Description When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they've arrived in their home away from home, be it for a night or a week, and it's perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Guest Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: 401k Medical, Dental, Vision Life Insurance Long-term/Short-term disability Accident Insurance Paid Vacation Incentives Referral Program PTO Annual Increases Cross-training opportunities Associate Discounts Schedule: Day Shifts Weekend Availability Flexible schedule Full-Time or Part-Time Our Housekeeping team makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Guest Room Attendant, you will: Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap and shampoo. Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day. Remove trash and dirty linens Greet guests that you encounter during your shift with a friendly smile. Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors of any damages, deficits, and disturbances. Adhere strictly to rules regarding health and safety and be aware of any company-related practices Ability to work with little supervision and maintain a high level of performance Customer-oriented and friendly Prioritization and time management skills Working quickly without compromising quality To be successful in this role, you need: a professional demeanor clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Minimum Requirements: High School Diploma or equivalent Must be able to stand for at least 8 hours MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job
    $19k-26k yearly est. 22d ago
  • Housekeeper - Courtyard Kokomo

    Courtyard Kokomo 3.7company rating

    Courtyard Kokomo job in Kokomo, IN

    The Housekeeper is responsible for maintaining the cleanliness and appearance of guest rooms and public areas within the hotel. The primary focus is on ensuring a welcoming, clean, and comfortable environment for all guests. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Clean and reset guest bedroom and bathroom areas according to established standard, using provided chemicals and cleaning equipment properly and safely Maintain cleanliness of hallways and common areas as assigned. Perform other duties as requested, such as cleaning unexpected spills or completing special guest requests. Assist other housekeeping associates in maintaining clean and organized work and public areas. Participate in the hotel's carpet care program by spotting carpet during room cleaning. Report any maintenance issues or needs to the Supervisor. Stock and maintain housekeeping carts and linen storage rooms. Complete “room assignment sheet” accurately, documenting completed tasks and any issues encountered. Respond promptly to guest complaints or special requests, ensuring guest satisfaction. Follow proper procedures for entering guest rooms, ensuring guest privacy and security. Greet guests with a smile, make eye contact, and offer friendly assistance when interacting. Adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items. Be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols. Communicate effectively with coworkers and other departments, contributing to a supportive work environment.. Qualifications: Education : High School diploma or equivalent preferred. Experience : No prior experience required; hospitality experience is a plus. Basic communication skills, both verbal and written. Must be able to stand and exert well-paced mobility for up to 8 hours. Must be able to lift up to 30bs on a regular and continuing basis. Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks. Must maintain a neat, clean, and well-groomed appearance according to company standards. Flexibility to work varying schedules, including nights, weekends, and holidays.
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Laundry Attendant

    Courtyard Kokomo 3.7company rating

    Courtyard Kokomo job in Kokomo, IN

    The Laundry Attendant is responsible for ensuring the cleanliness and organization of all hotel linens and guest items, playing a key role in maintaining the high standards of hospitality expected by our guests. This position requires efficient operation of laundry equipment, adherence to health and safety standards, and collaboration with the housekeeping team to deliver exceptional guest service. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operate equipment necessary to sort, weigh, wash, dry, iron, and fold hotel linen. Iron and fold Food and Beverage flatwork, ensuring a crisp, clean presentation. Maintain an acceptable state of cleanliness and organization throughout the entire work area, ensuring compliance with health standards. Perform general cleaning tasks using standard hotel cleaning products, adhering to health standards. Respond promptly to special guest requests, such as cleaning unexpected spills. Assist other housekeeping associates in maintaining clean and organized work and public areas. Follow correct procedures for entering a guest room, ensuring minimal disturbance. Maintain a quiet environment on guest floors, especially in the morning hours, to enhance guest satisfaction. Handle special requests properly, demonstrating a commitment to guest satisfaction. Show care and consideration for co-workers' rooms, carts, and equipment. Operate all laundry equipment safely and correctly. Be knowledgeable of policies regarding emergency procedures and safety protocols. Use all chemicals and cleaners properly, following safety guidelines. High school diploma or equivalent education preferred. No prior experience required, but hospitality experience is desired. Must be able to speak and understand the primary language(s) used in the workplace. Basic computational abilities and good communication skills, both verbal and written. Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards. Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures. Participate in daily hotel operations meetings and contribute to the overall hotel strategy. Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations. Qualifications: Education: High school diploma or equivalent education preferred. Experience: hotel experience preferred Ability to work indoors in moderate and controlled temperatures; however, must be able to work in extreme temperatures in laundry rooms. Must be able to stand and exert well-paced mobility for up to 8 hours in length. Regularly lift up to 40 lbs and push/pull carts weighing up to 250 lbs. Must be able to bend, stoop, squat, and stretch to fulfill cleaning/inspection tasks. Requires manual dexterity to use and operate all necessary equipment.
    $19k-26k yearly est. Auto-Apply 60d+ ago
  • Guest Service Representative

    The Courtyards 3.7company rating

    The Courtyards job in Noblesville, IN

    No matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Guest Service Representatives makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Guest Services Representative, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Guest Service Representative, you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Guest Representative role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
    $21k-28k yearly est. Auto-Apply 27d ago
  • Server

    Courtyard Kokomo 3.7company rating

    Courtyard Kokomo job in Kokomo, IN

    The Bistro Server is responsible for providing exceptional dining experiences by delivering prompt, courteous, and professional service to guests. The primary focus is on taking orders, serving food and beverages, cooking and ensuring guest satisfaction throughout their dining experience Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet every guest with a smile and a positive attitude, creating a welcoming atmosphere. Take food and beverage orders accurately, ensuring timely delivery. Prepare and present menu items following the restaurant's standards, maintaining a clean and organized service area. Ensure that all guests are treated professionally and handle difficult situations with diplomacy. Assist with setting and rearranging tables to accommodate guests, as needed. Adhere to safety programs, health department requirements, and job safety analysis to maintain a safe working environment. Maintain sanitation laws and safety standards in all areas, including the kitchen and restaurant. Follow all applicable company Standard Operating Procedures to ensure consistent service and compliance with company policies. Maintain open lines of communication with all departments and share pertinent information. Be self-motivated and use time wisely, responding positively to new ideas and feedback. Assist other departments in emergency situations and perform additional tasks as directed by the supervisor. Adhere to all work rules, procedures, and policies established by the company, including those in the associate handbook. Qualifications: Education: High school diploma or equivalent preferred. Experience: Serving experience preferred Good communication skills, both verbal and written. Basic knowledge of food, beverages, and hospitality operations. Must be able to stand and exert well-paced mobility for up to 8 hours. Must be able to lift up to 30bs on a regular and continuing basis. Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
    $20k-30k yearly est. Auto-Apply 60d+ ago
  • Assistant General Manager

    Courtyard Kokomo 3.7company rating

    Courtyard Kokomo job in Kokomo, IN

    The Assistant General Manager (AGM) is responsible for maximizing hotel operations, including guest and employee satisfaction, financial performance, sales and revenue generation, and delivering a return on investment to ownership. The AGM will oversee and model efficient and courteous service throughout the hotel, in accordance with company standards, while maximizing revenue. This role involves close coordination with various departments to ensure smooth operations and a positive guest experience. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct and coordinate activities across the front desk, housekeeping, reservations, guest service, security, and maintenance departments. Maximize Average Daily Rate (ADR) and occupancy levels. Collaborate with Sales and Operations departments to align strategies and optimize performance. Motivate, coach, and train department leaders to enhance service quality and operational efficiency. Understand financial statements and budgets, including staffing guidelines and cost controls. Implement cost-saving strategies while maintaining service standards. Guide, develop, and/or implement policies, procedures, and systems to improve business operations. Ensure that all team members, especially Front Desk Associates, understand and anticipate guest expectations. Empower associates to satisfy guests and make decisions that enhance the guest experience. Actively solicit feedback from guests to continuously improve service. Ensure that guest complaints are promptly addressed and resolved. Ensure that associates maintain a professional appearance and a welcoming demeanor. Review incoming reservations, pre-block rooms with special requests, and coordinate with appropriate staff members. Oversee the VIP program and ensure its proper execution. Manage cash, checks, and credit card transactions, ensuring accuracy and compliance with company policies. Prepare and manage the team schedule, and reconcile room discrepancies with the Executive Housekeeper. Complete weekly and monthly reports as required. Attend required meetings and maintain effective communication with all departments. Manage all aspects of the safety program, including training, reporting, and incentives. Ensure compliance with local, state, and federal safety regulations. Properly handle and account for keys, and be knowledgeable of emergency procedures and security concerns. Consistently communicate performance standards to staff and build teamwork. Conduct departmental meetings and maintain a cooperative work environment. Assist in recruiting, training, and evaluating new associates. Provide ongoing coaching and support to team members, fostering a positive and productive work environment. Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures. Participate in daily hotel operations meetings and contribute to the overall hotel strategy. Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations. Qualifications: Education: High school diploma or equivalent required; further education in hospitality or related fields preferred. Strong understanding of budget management, cost controls, and financial statements. Excellent verbal and written communication skills. Ability to maintain a professional and welcoming demeanor in all guest interactions. Knowledge of the local area, hotel services, and facilities. Ability to work a flexible schedule, including evenings, weekends, and holidays. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
    $33k-48k yearly est. Auto-Apply 60d+ ago
  • Bistro/Barista Attendant AM/PM

    The Courtyards 3.7company rating

    The Courtyards job in Noblesville, IN

    As a Bistro Attendant, you take pride in offering our guests a seasonally inspired drink and food menu, a warm conversation and maybe a story or two. Your engaging personality will ensure our guests look forward to relaxing with you before or after a long day. ~Guaranteed to make at least $14.00 with hourly rate and tips~ Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Bistro/Bartenders makes a difference by: A positive outlook and outgoing personality A team-first attitude A gift for paying attention to the smallest details As a Bistro/Bartender, you will: Welcome guests with genuine care Deliver highly attentive service Engage in polite conversation as time allows Be fully informed of the Bistro menu Prepare the food for the same day as well as upcoming days Set up Bistro for the shift you are working (AM/PM) Look over inventory and communicate orders with primary manager Cook food Serve food and drinks Set up and maintain cleanliness of Bistro and kitchen Process all payment methods Follow the company policies for dropping cash, open and closing the cashier Clean up after your shift and prepare for the next shift Maintain clean safe environment both in Bistro and in kitchen Ensure the Bistro and its equipment are clean and fully functional Occasionally diffuse difficult situations Comply will all liquor laws To be a successful Bistro/Bartender Attendant, this role requires: A professional demeanor, a warm and welcoming personality, and ability to engage easily and actively connect with others is required. Must be genuinely caring, compassionate, and comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Speak with others using clear and professional language. Previous bartending experience is a big plus. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Bistro/Bartender Attendant role requires standing for long periods of time, or entire shift. Professional appearance and clean uniform. Ability to move, lift, carry, push, pull and place objects weighing less than 30 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
    $14 hourly Auto-Apply 23d ago
  • Front Desk Agent - Courtyard Kokomo

    Courtyard Kokomo 3.7company rating

    Courtyard Kokomo job in Kokomo, IN

    The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information. Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members. Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy. Assist with hotel shuttle or transportation services, ensuring timely and courteous service. Assist guests with luggage upon arrival and departure. Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Be aware of and prepare for incoming VIP guests. Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. Exhibit a positive and cooperative attitude as part of the team. Communicate effectively with coworkers and contribute to a supportive work environment. Handle and account for keys properly. Understand and adhere to emergency procedures and security policies. Ensure the confidentiality and protection of guest room numbers. Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. Must maintain a neat, clean, and well-groomed appearance in accordance with company standards Qualifications: Education: High School diploma or equivalent. Experience: Prior experience in a customer service role preferred. Strong verbal and written communication skills. Basic computer skills. Knowledge of the hotel, its services, and the surrounding area. Ability to stand for extended periods, up to 8 hours. Ability to lift up to 15 lbs on occasion. Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Executive Housekeeper

    Courtyard Kokomo 3.7company rating

    Courtyard Kokomo job in Kokomo, IN

    The Executive Housekeeper is responsible for ensuring the cleanliness and maintenance of guest rooms, as well as public areas, through effective supervision and coordination of the housekeeping team. This role is pivotal in enhancing guest satisfaction by maintaining high cleanliness standards and ensuring timely service delivery Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversee the day-to-day activities of room cleaners, ensuring prompt and efficient cleaning of guest rooms according to company standards. Inspect all cleaned rooms, including VIP and early morning make-up rooms, to ensure they meet company standards. Conduct regular inspections of rooms and public areas to monitor the quality of cleanliness and maintenance. Collaborate with related departments such as front desk, engineering, banquet services, and room services to ensure seamless operations and guest satisfaction. Prepare and follow up on maintenance work orders related to the repair or replacement of furniture, fixtures, and equipment in guest rooms and public areas. Assist in the quarterly inventory of all linens and ensure adequate supplies are available in linen closets and carts. Ensure all guests are treated courteously and that their needs are met efficiently. Handle short notice requests for room changes and coordinate housekeeping efforts to prioritize guest needs. Ensure safety standards are maintained by keeping linen chutes locked and ensuring compliance with all housekeeping policies and procedures. Maintain proper handling and accounting of keys and adherence to blood-borne pathogen procedures. Assist with the training and direction of new housekeeping staff, ensuring consistent application of company policies and standards. Keep accurate records of room checkouts and stay overs, and submit daily reports to the housekeeping department. Adhere to all work rules, procedures, and policies established by the company. Qualifications: Education: High school diploma or equivalent required. Experience: Minimum of three years of housekeeping experience, with at least one year in a supervisory role. Strong verbal and written communication skills. Ability to lead and motivate a team, with minimal direct supervision. Basic computer skills In-depth knowledge of hotel services and facilities. Ability to stand and walk for nearly 100% of the working day. Must be able to lift up to 30 lbs regularly and occasionally push/pull carts weighing up to 250 lbs. Must have manual dexterity to operate necessary equipment and perform cleaning/inspection tasks. Requires bending, stooping, squatting, and stretching as part of routine duties.
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Night Auditor

    Courtyard Kokomo 3.7company rating

    Courtyard Kokomo job in Kokomo, IN

    The Night Auditor is responsible for overseeing the nightly operations of the front desk, ensuring that all financial transactions and reports are accurately completed and prepared for the next day's operations. The primary focus of this role is to reconcile the day's financial activities, manage guest services during the overnight shift, Manager on duty coverage and provide exceptional guest experiences. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Perform the duties of a front desk agent, including guest check-in/check-out, reservation handling, and responding to guest inquiries. Reconcile all daily front desk agents' work, ensuring accuracy in the daily accounting processes. Run the trial balance to post rooms and close the day, preparing and distributing next-day reports for the Front Office, Housekeeping, Sales, and Executive Office as required. Provide exceptional guest service by greeting and welcoming guests, handling guest complaints promptly, and ensuring a positive guest experience. Handle financial transactions such as accepting payments, maintaining a house bank, and preparing accurate receipt reports. Issue and control access to safety deposit boxes, and post miscellaneous charges as requested. Respond to and resolve guest complaints efficiently and courteously. Answer telephones promptly and handle reservations, check-ins, and check-outs with accuracy and efficiency. Operate or assist with any necessary transportation arrangements in a timely and courteous manner. Assist guests with luggage and be knowledgeable about local area attractions and hotel services. Manage messages, wake-up calls, mail, and faxes properly, ensuring prompt and accurate service. Adhere to applicable company Standard Operating Procedures (SOPs) to maintain consistency and compliance. Effectively utilize the Property Management System and Electronic Key Equipment. Maintain a clean and orderly work area, respond promptly to FOM or MOD requests. Maintain open lines of communication with all departments, sharing pertinent information as needed. Be self-motivated and use time wisely, responding positively to new ideas and feedback. Demonstrate proper selling techniques during the reservation and walk-in process, actively seeking opportunities to upsell and increase revenue. Complete shift closing accurately, obtaining appropriate approval signatures and authorization codes. Associates may be required to work varying schedules, including nights, weekends, and holidays, based on business needs. Full compliance with company rules and regulations is required for the safe and effective operation of the hotel facilities. Violations may result in disciplinary action, up to and including termination. Qualifications: Education: High school diploma or equivalent required. Experience: One to two years in an accounting or front office position preferred. Strong communication skills, both verbal and written. Extensive knowledge of the hotel, its services, and local area attractions. Ability to maintain professionalism and handle sensitive information confidentially. Ability to sit at a desk for up to 8 hours per day, with walking and standing required for the remainder of the shift. Must be able to lift up to 15 lbs on occasion and perform tasks that involve repetitive motions, bending, and climbing.
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Houseperson

    Courtyard Kokomo 3.7company rating

    Courtyard Kokomo job in Kokomo, IN

    The Housekeeping Houseman is a vital member of the housekeeping team, ensuring a clean, organized, and welcoming environment for guests and associates. This role supports the housekeeping staff by maintaining public areas, replenishing supplies, and delivering prompt assistance to guest needs. The Houseman embodies Ivy Hospitality's dedication to creating exceptional guest experiences through attention to detail and proactive service. _____________________________________________________________________________ Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain the cleanliness and organization of public areas, including lobbies, hallways, and restrooms, ensuring an inviting atmosphere for guests. Deliver linens, supplies, and amenities to housekeeping associates promptly, supporting efficient room turnovers. Assist in removing trash and soiled linens from housekeeping carts and storage areas. Respond to guest requests, such as additional towels or bedding, promptly and courteously. Restock housekeeping carts and storage areas with necessary supplies for the team. Ensure consistent communication with the housekeeping team to prioritize and complete tasks efficiently. Assist with deep cleaning projects and other special cleaning tasks as assigned. Follow all safety and security procedures to protect guests, associates, and property, including proper handling of cleaning equipment and chemicals. Notify the supervisor of maintenance needs or safety hazards observed during daily duties. Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards. Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures. Participate in daily hotel operations meetings and contribute to the overall hotel strategy. Perform additional duties as assigned by the General Manager/Department Leader, supporting the overall success of hotel operations. Will handle routine maintenance in public spaces, meeting rooms, back of house spaces, pool, and grounds Repairs televisions, phones, etc Replaces or repairs damaged bathroom fixtures and executes general plumbing as needed Maintains the overall appearance of the room; replaces broken mirrors, hangs fixtures,does touch up painting, etc Troubleshoots rooms heating/ventilating/air conditioning systems Uses both power and hand tools regularly in a safe, efficient manner Maintains exterior of building and grounds as necessary Maintains and assists in the cleanliness of individual work area Demonstrates familiarity with the hotel's safety systems and takes corrective action on any maintenance or operating problems which affect the security or operating condition of the hotel Reports any hazards or injuries in the department and takes immediate action to correct Contributes to hotels preparedness during fire emergencies by participating in the hotel fire team Qualifications: Education: High school diploma or equivalent is preferred but not required. Experience: Prior experience in a housekeeping or hospitality role is preferred but not required. Ability to work in a physically demanding role, including standing, lifting, bending, and pushing heavy carts. Strong communication skills and the ability to interact with guests and associates professionally and respectfully. Flexibility to work varying shifts, including weekends and holidays, based on business needs. Commitment to upholding Ivy Hospitality's standards for cleanliness and guest service. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
    $23k-29k yearly est. Auto-Apply 60d+ ago
  • Guest Room Attendant

    The Courtyards 3.7company rating

    The Courtyards job in Noblesville, IN

    When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they've arrived in their home away from home, be it for a night or a week, and it's perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Guest Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: 401k Medical, Dental, Vision Life Insurance Long-term/Short-term disability Accident Insurance Paid Vacation Incentives Referral Program PTO Annual Increases Cross-training opportunities Associate Discounts Schedule: Day Shifts Weekend Availability Flexible schedule Full-Time or Part-Time Our Housekeeping team makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Guest Room Attendant, you will: Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap and shampoo. Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day. Remove trash and dirty linens Greet guests that you encounter during your shift with a friendly smile. Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors of any damages, deficits, and disturbances. Adhere strictly to rules regarding health and safety and be aware of any company-related practices Ability to work with little supervision and maintain a high level of performance Customer-oriented and friendly Prioritization and time management skills Working quickly without compromising quality To be successful in this role, you need: a professional demeanor clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Minimum Requirements: High School Diploma or equivalent Must be able to stand for at least 8 hours MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job
    $19k-26k yearly est. Auto-Apply 23d ago

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