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The Education Cooperative jobs - 13,243 jobs

  • Youth Development Specialist - Relocation to Hershey, PA Required

    Milton Hershey School 4.7company rating

    Shelby, OH job

    Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,100 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students. MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8-13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students' academic, emotional, and social development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students Leading daily devotions and accompanying students to Sunday Chapel Overseeing budgeting and household reporting Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home. Benefits include: Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more) Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings Relocation assistance and paid training provided Paid time off provided at designated times throughout the year Qualifications: Qualifications include: Experience working or volunteering with youth This is a two-person role for couples legally married for at least two years Both spouses must be age 27 or older No more than three dependent children may reside in the student home Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty Pet limitations: only fish and one dog of approved breeds allowed Valid U.S. driver's license and ability to become certified to drive student home vans Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited) High school diploma or GED required Ability to lift to 50 lbs. Demonstrated integrity and professionalism; MHS staff serve as role models for students This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit ****************
    $55k-79k yearly est. Auto-Apply 23h ago
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  • Residential Youth Caregiver - Relocation to Hershey, PA Required

    Milton Hershey School 4.7company rating

    Youngstown, OH job

    Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,100 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students. MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8-13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students' academic, emotional, and social development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students Leading daily devotions and accompanying students to Sunday Chapel Overseeing budgeting and household reporting Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home. Benefits include: Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more) Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings Relocation assistance and paid training provided Paid time off provided at designated times throughout the year Qualifications: Qualifications include: Experience working or volunteering with youth This is a two-person role for couples legally married for at least two years Both spouses must be age 27 or older No more than three dependent children may reside in the student home Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty Pet limitations: only fish and one dog of approved breeds allowed Valid U.S. driver's license and ability to become certified to drive student home vans Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited) High school diploma or GED required Ability to lift to 50 lbs. Demonstrated integrity and professionalism; MHS staff serve as role models for students This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit ****************
    $33k-38k yearly est. Auto-Apply 23h ago
  • House Parents - Relocation to Hershey, PA Required

    Milton Hershey School 4.7company rating

    Toronto, OH job

    Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,100 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students. MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8-13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students' academic, emotional, and social development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students Leading daily devotions and accompanying students to Sunday Chapel Overseeing budgeting and household reporting Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home. Benefits include: Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more) Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings Relocation assistance and paid training provided Paid time off provided at designated times throughout the year Qualifications: Qualifications include: Experience working or volunteering with youth This is a two-person role for couples legally married for at least two years Both spouses must be age 27 or older No more than three dependent children may reside in the student home Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty Pet limitations: only fish and one dog of approved breeds allowed Valid U.S. driver's license and ability to become certified to drive student home vans Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited) High school diploma or GED required Ability to lift to 50 lbs. Demonstrated integrity and professionalism; MHS staff serve as role models for students This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit ****************
    $25k-27k yearly est. Auto-Apply 23h ago
  • Site Director at Cassady Elementary

    Kindercare Education 4.1company rating

    Columbus, OH job

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide. When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning. If you're passionate about inspiring children and teachers alike to learn and grow, the Site Director role could be for you! Site Directors are passionate about educational excellence and empowering confident teachers. As a Site Director, you will use our nationally recognized curriculum as a framework to create unique and engaging classroom experiences. Site Directors are committed to making their site successful and know that important relationships with children, families, and their team are critical to success. Successful Site Directors are fully engaged, enthusiastic about their work, and eager to share their knowledge. When you join our team as a Site Director, you will: Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals Ensure your site is operating effectively; maintain licensing, safety, and educational standards Partner with parents with a shared desire to provide the best care and education for their children Cultivate positive relationships with families, teachers, school and district leaders, state licensing authorities, community contacts, and corporate partners Lead recruitment and enrollment efforts of new families and children in our sites Required Skills and Experience: At least one year of teaching experience with the ability to develop, engage, and inspire a team A love for children and a strong desire to make a difference every day Ability to build relationships with families and staff and create a dynamic environment where play and discovery go hand-in-hand Outstanding customer service skills, strong organizational skills, multi-task and manage multiple situations effectively Meet state specific guidelines for the role Be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity Read, write, understand, and speak English to communicate with children and their parents in English Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life: - Know your whole family is supported with discounted child care benefits. - Breathe easy with medical, dental, and vision benefits for your family (and pets, too!). - Feel supported in your mental health and personal growth with employee assistance programs. - Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. - … and much more. We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people. KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. Job Posting End Date : 2026-02-06
    $30k-36k yearly est. 1d ago
  • Substitute Teacher, On Call

    Ombudsman Educational Services 3.7company rating

    Westlake, OH job

    🚩 Starting Rate: $18 -$22 /hour based on experience 🏫 Environment: Alternative Education, Middle & High School Ombudsman Educational Services, a growing, dynamic organization with a social mission to offer hope, is seeking On-call Substitute Teachers to join our award-winning team and perform meaningful work in a culture that welcomes innovation, encourages creative expression and offers limitless potential for personal and professional satisfaction! If you thrive in a fast-paced, goal-oriented, outcome-driven environment, seek a career with genuine purpose, and possess a problem-solving mindset, a sense of humor, and a stellar work ethic - We Should Talk! 📲 As a Substitute Teacher, you are first and foremost responsible for increasing Middle and High School student achievement by consistently ensuring the implementation of instructional practices and strategies endorsed by ChanceLight Education and in accordance with Ombudsman policies. ‖ Responsibilities Include: Delivering instruction, through the use of curriculum materials and educational software. Developing daily lesson plans and classroom schedule that reflects state and school requirements. Collaborating with fellow teachers and other support staff to provide instructional support and approved modification to the curriculum. Implementing standards for student behavior in order to ensure a safe, secure and effective learning environment by providing a high degree of structure, clear expectations and consistency. Maintaining regular contact with students' parents/guardians to inform of student's progress, areas of difficulties, and any changes or situations in home life that may affect school performance. Actively participating in team meetings when necessary to address specific student and parent concerns. Assessing student progress through consistent review of classroom data collection and recording systems. Keeping up to date with research-based practices and developments in subject area, resources, and professional development. Responding constructively to formal and informal feedback. Performing other duties as assigned. ‖ Qualifications Required: High school diploma or equivalent with passage of basic skills test. Bachelor's degree or higher in education or a closely related field of study preferred. Meet all state substitute teacher licensing and/or certification requirements. Prior experience and/or highly knowledgeable in curriculum development, differentiation and instruction in a classroom setting. Prior experience and/or knowledge in alternative educational services for at-risk students and working with students with diverse needs at various levels preferred. Advanced oral and written communication, instruction, curriculum, conflict resolution, multitasking, problem solving, and decision-making ability. Solid motivational skills and willingness to be flexible and adapt to changing priorities and new initiatives. Proven ability to effectively prioritize tasks and meet deadlines while maintaining organization and attention to detail. Ability to think and act quickly and calmly in an emergency and make independent decisions. Knowledge of relevant technology including experience with instructional technology, Microsoft Office Suite, database entry and basic office equipment. Ombudsman Educational Services is a division of ChanceLight Behavioral Health, Therapy, & Education, the nation's leading provider of alternative and special education programs for children and young adults. For more than 45 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives! 💻 Learn more about our history, our mission and the program services we provide by visiting the link below: ******************************** At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment! Your path to a truly rewarding career starts here - where growth, empowerment, and collaboration define our culture; and every day is a Chance to transform lives through education! ‖ Perks and Benefits Include: Comprehensive Medical, Dental and Vision Plans FREE Telehealth and Virtual Counseling Sessions FREE Health Advocacy Services and 24/7 Nurse Line Company Paid Life & Disability Insurance Company Paid Employee Assistance Program Flexible Spending and Health Savings Accounts Personal Protection Insurance Plans Cigna Healthy Pregnancies, Healthy Babies Program Legal Services Insurance Pet Health Insurance Accrual-based Paid Time Off School Hours and Paid Holiday Schedule Extensive Personal and Life Event Paid Leave Policy 401k Retirement Saving Plan Perks at Work Employee Discount Program Opportunities for Growth & Development And So Much More! If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future - This Is Your Chance! Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential! Careers, With ChanceLight 💙 Work. With Purpose. Copyright © 2024 ChanceLight Behavioral Health, Therapy, & Education, a ChanceLight company *Benefit plans and eligibility requirements may vary based on role and employment status. EducationRequired High School or better in Diploma or Equivalent Preferred Bachelors or better in Education or related field Licenses & CertificationsRequired All State Req Credentials Substitute Licensure SkillsPreferred Alternative Education Secondary Education Specific Learning Disabil Positive Behavior Intervention and Support Personalized Instruction Curriculum Development Classroom Management Problem Solving Interpersonal Skills Office/Administrative Behavioral Intervention Applied Behavior Analysis (ABA) BehaviorsPreferred Innovative: Consistently introduces new ideas and demonstrates original thinking Enthusiastic: Shows intense and eager enjoyment and interest MotivationsPreferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $18-22 hourly 23h ago
  • Youth Development Specialist - Relocation to Hershey, PA Required

    Milton Hershey School 4.7company rating

    Toledo, OH job

    Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,100 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students. MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8-13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students' academic, emotional, and social development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students Leading daily devotions and accompanying students to Sunday Chapel Overseeing budgeting and household reporting Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home. Benefits include: Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more) Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings Relocation assistance and paid training provided Paid time off provided at designated times throughout the year Qualifications: Qualifications include: Experience working or volunteering with youth This is a two-person role for couples legally married for at least two years Both spouses must be age 27 or older No more than three dependent children may reside in the student home Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty Pet limitations: only fish and one dog of approved breeds allowed Valid U.S. driver's license and ability to become certified to drive student home vans Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited) High school diploma or GED required Ability to lift to 50 lbs. Demonstrated integrity and professionalism; MHS staff serve as role models for students This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit ****************
    $54k-78k yearly est. Auto-Apply 23h ago
  • Residential Youth Caregiver - Relocation to Hershey, PA Required

    Milton Hershey School 4.7company rating

    Martins Ferry, OH job

    Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,100 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students. MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8-13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students' academic, emotional, and social development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students Leading daily devotions and accompanying students to Sunday Chapel Overseeing budgeting and household reporting Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home. Benefits include: Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more) Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings Relocation assistance and paid training provided Paid time off provided at designated times throughout the year Qualifications: Qualifications include: Experience working or volunteering with youth This is a two-person role for couples legally married for at least two years Both spouses must be age 27 or older No more than three dependent children may reside in the student home Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty Pet limitations: only fish and one dog of approved breeds allowed Valid U.S. driver's license and ability to become certified to drive student home vans Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited) High school diploma or GED required Ability to lift to 50 lbs. Demonstrated integrity and professionalism; MHS staff serve as role models for students This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit ****************
    $32k-38k yearly est. Auto-Apply 23h ago
  • House Parents - Relocation to Hershey, PA Required

    Milton Hershey School 4.7company rating

    Canton, OH job

    Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,100 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students. MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8-13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students' academic, emotional, and social development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students Leading daily devotions and accompanying students to Sunday Chapel Overseeing budgeting and household reporting Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home. Benefits include: Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more) Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings Relocation assistance and paid training provided Paid time off provided at designated times throughout the year Qualifications: Qualifications include: Experience working or volunteering with youth This is a two-person role for couples legally married for at least two years Both spouses must be age 27 or older No more than three dependent children may reside in the student home Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty Pet limitations: only fish and one dog of approved breeds allowed Valid U.S. driver's license and ability to become certified to drive student home vans Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited) High school diploma or GED required Ability to lift to 50 lbs. Demonstrated integrity and professionalism; MHS staff serve as role models for students This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit ****************
    $25k-27k yearly est. Auto-Apply 23h ago
  • Associate (Education Consulting)

    District Management Group 4.1company rating

    Remote or Boston, MA job

    DMGroup is hiring an Associate for its Breakthrough Results team. The Breakthrough Results (BTR) approach helps K-12 district partners to achieve and sustain new levels of performance in their schools by focusing on an iterative cycle of change, allowing districts to see results in just 10 weeks. BTR empowers teachers, school leaders and district staff to create measurable performance goals tied to key organizational challenges like attendance, instruction, operations, etc. The Breakthrough Results Associate position offers an opportunity to play a critical role fulfilling our firm's mission to improve public education. LOCATION This role will be based in DMGroup's Boston office with flexibility to work remotely up to two days a week, based on schedule and team needs. WHAT YOU'LL DO Support the development of robust program designs that link the district's big strategic goals to concrete SMART goals, conducting historical analysis and benchmarking to inform the approach Partner with the district to collect data, conduct analysis, process frequent data transfers, and develop weekly/bi-weekly data visualizations that can support teacher teams in making adjustments to their practice on the path to their goals Coordinate with DMGroup's team of Performance Coaches, working with the project team to ensure they have the data and tools they need to actively coach district teacher teams to strong outcomes Support the development of a comprehensive, data-rich retrospective after each performance cycle with a client Provide robust logistical support to Breakthrough Results projects and events, including supporting the planning and launch of each client project, supporting schedule coordination between DMGroup coaches and client teacher teams, etc. Work collaboratively with internal staff to ensure the continued growth and effectiveness of DMGroup's programs, including our membership network and events, research and publications, software, and consulting Perform additional duties as assigned QUALIFICATIONS & EXPERIENCE The ideal candidate should have/be able to: Bachelor's Degree Minimum of two years of relevant work experience, preferably with data analysis or management consulting Knowledge of the K-12 public education landscape Robust qualitative and quantitative analytical skills Exceptional project and time management skills and attention to detail Proficiency in Google and Microsoft product suites, especially Excel, PPT, and G-Suite Ability to create impactful, information-filled presentations, memos, reports, data visualizations, and other collateral Strong communication and client relationship development skills ABOUT DMGROUP For over 20 years, District Management Group (DMGroup) has been assisting the superintendents and CEOs of school districts and their leadership teams to dramatically improve public education for all students. District Management Group provides school systems with superior strategic insights and tactical solutions to the most pressing challenges facing school system leaders today. In addition to direct consulting, we research and publish on best practices and develop technology solutions to help district leaders implement and sustain reform. Through our consulting, research and technology solutions, we are recognized as thought leaders in national conversations on education reform including the areas of strategic planning and resource allocation, human capital including pay for performance, special education and struggling students, and in stakeholder engagement. We are an equal opportunity employer, and we encourage applications from all individuals regardless of age, gender, race, ethnicity, religion, sexual orientation or physical ability.
    $63k-110k yearly est. 1d ago
  • Customer Experience Executive

    Vinfolio 4.0company rating

    Remote or Napa, CA job

    Who we are Vinfolio, part of the FINE+RARE Group, is redefining the fine wine and spirits industry through a technology-driven, data-rich marketplace. As the Group's U.S. Operation, Vinfolio leads our presence in the United States. Our proprietary platform seamlessly integrates e-commerce, portfolio management, and logistics, creating a sophisticated digital ecosystem that enhances customer engagement, optimizes inventory liquidity, and streamlines transactions. With operations spanning the US, UK, Asia, and Europe, we continuously evolve our platform to drive automation, scalability, and omnichannel accessibility. Our strategic acquisitions and marketplace innovations have strengthened our position as the premier destination for fine wine and spirits collectors worldwide, ensuring seamless access to the world's rarest and most sought-after bottles. At the heart of the FINE+RARE Group is a network of deep relationships with the world's leading collectors, producers, merchants, and négociants built over decades of trust, expertise, and market insight. As one of the largest fine wine and spirits asset managers globally, we oversee over $750 million in client assets, providing data-led portfolio strategies, liquidity solutions, and market access tailored to the evolving needs of high-value collectors and investors. About the Role We're looking for a Customer Experience Executive to deliver exceptional service across the full customer journey from onboarding and order confirmation through logistics and delivery. You'll be the frontline point of contact for our clients, managing inquiries and resolving issues while coordinating closely with internal teams across our global business. This role is ideal for someone who enjoys problem-solving, working with systems, and being the connector between customers and internal teams, all while keeping communication clear, organized, and customer-focused. This role is based in our Napa, CA office, with the option for a hybrid or remote work arrangement within the Bay Area. How You'll Work HubSpot is our primary tool: All customer inquiries are managed through HubSpot Tickets, which act as the central source of truth for communication, progress, and resolution. Email + phone support: You'll respond to customer emails directly from HubSpot (so everything is logged automatically) and handle inbound calls using Aircall. Training will be provided for call handling and systems. Clear ownership, not busywork: You'll update ticket status and add internal notes and work cross-functionally with Warehouse, Logistics, Finance, or Engineering teams. Supported by SOPs: Common scenarios (such as missing stock or delivery delays) have documented processes to help you resolve issues consistently and efficiently. Key Responsibilities Manage customer interactions at key touchpoints, including onboarding, order confirmation, logistics, and delivery for clients across the US, UK, Asia, and Europe. Own and manage customer tickets in HubSpot, ensuring timely responses, accurate documentation, and clear status updates. Handle inbound customer calls via Aircall, providing professional and confident phone support (training provided). Proactively coordinate with internal teams (Warehouse, Logistics, Finance, Engineering) to resolve customer issues and keep clients informed in a timely manner. Ensure all customer queries, complaints, and service issues (e.g., unavailable stock, delivery delays) are handled accurately, professionally, and within performance targets. Raise invoices for customer deliveries and process related requests. Identify recurring issues or service breakdowns and flag opportunities to improve processes and the customer experience. Support the ongoing improvement and stabilization of our technology stack, including HubSpot, SAP (ERP), and Catalogue systems. What we are Looking For Experience in a customer-facing role, ideally supporting customers via email and/or phone. Comfortable using CRM systems - HubSpot experience is a strong plus. Confident communicator with strong attention to detail and follow-through. Organized and able to manage multiple tickets and priorities in a fast-paced environment. Curious, proactive, and solutions-oriented when resolving customer and internal issues. Comfortable working cross-functionally and following structured processes. Experience with ERP systems (such as SAP), logistics, or order processing is a plus but not required. Knowledge of wines and spirits is an advantage but not essential. Why Work For Us? Paid time off Medical, dental & vision benefits Disability & life insurance 401K Generous staff discount Opportunities for professional development Be part of a dynamic and collaborative work environment
    $36k-47k yearly est. 2d ago
  • Network Support Specialist

    Beacon Hill 3.9company rating

    Columbus, OH job

    Description of Role/Responsibilities/Project: We are seeking a talented Network Support Specialist to join our team. This person will be helping with basic network support duties having hands on experience supporting Network connectivity issues, hardware issues, and incident management is needed. Beling reliable and dependable is just as important as the technical skills. Required Skills: 3+ years in a network support role Experience supporting and maintaining network performance Experience with network monitoring and incident management Experience with both Linux and Windows Experience providing WAN support Experience with Cisco and Juniper Experience or exposure to scripting languages Desired Skills: Network related certifications Experience scripting with Ansible Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™
    $62k-78k yearly est. 3d ago
  • Hybrid Global Creative Director: Brand & Innovation

    Berklee College of Music 4.3company rating

    Remote or Boston, MA job

    A prestigious music education institution in Boston is seeking a Senior Director of Creative to enhance its global visual storytelling. This role involves leadership over design initiatives, managing a creative team, and ensuring alignment with brand strategy. The ideal candidate will have over 10 years of experience in creative direction and a strong understanding of design principles. This position offers a hybrid work model with on-site presence required three days a week. #J-18808-Ljbffr
    $105k-139k yearly est. 3d ago
  • Monitor Assistant - Study Hall - Substitute

    Dayton Area School Consortium 3.8company rating

    Dayton, OH job

    Substitute/Substitute Instructional Assistant/Paraprofessional Date Available: 08/12/2025 District: Beavercreek City SchoolsMonitor Assistant (Study Hall) - Hourly Rate: $13.79/hr (subject to change pending board approval) (Study Hall monitors only work at the middle school and high school levels) Classified Substitute training is required for all new classified substitutes. Classified positions are paid hourly rates (depending on the position) and include: Registered Nurse Special Needs Assistant - Instructional Teacher Assistant IMC (Library) Technician Skills Lab Technician Monitor Assistant - Study Hall Monitor Assistant - Lunchroom We will hold all Substitute Teacher Training sessions at 4029 Executive Drive, Beavercreek OH 45430. We also require that you bring the following to the training: Driver's License Social Security Card Substitute/Teacher License (if currently issued) Original Transcripts (Electronic) of Bachelor's Degree $47.25 fee (credit card preferred) for fingerprinting (previous fingerprint records cannot be accepted due to administrative guidelines) If you have any questions, please contact Jenni Mann in the Human Resources Department at *********************************** or at ************. Click here to register for CLASSIFIED SUBSTITUTE training Attachment(s): 516 MONITOR ASSISTANT - STUDY HALL.pdf
    $13.8 hourly 2d ago
  • Senior Customer Success Manager

    Teak 3.7company rating

    Remote or San Francisco, CA job

    Teak is building better experiences for people attending live events and booking travel. Our easy-to-embed, full-service solutions enable businesses in live events, sports, endurance racing, bookings, and destinations to increase revenue while offering consumers greater flexibility and confidence at checkout. We have served over 12 million consumers and surpassed $1 billion in experiences enhanced through our platform. Our business is growing quickly and is profitable. We're a fully remote, fast-moving, high-impact team that thrives on solving hard problems. Every role here is mission‑critical, and every person has the opportunity to shape the future of our company. Role Summary Teak is seeking a strategic and relationship‑driven Senior Customer Success Manager to lead a portfolio of high‑value customer accounts across ticketing, registrations, bookings, and live events. This role is responsible for ensuring customers are successfully activated, continuously realizing measurable value, and achieving long‑term growth through partnership with Teak. You will act as a trusted advisor and strategic partner to executive stakeholders, driving adoption, optimization, and commercial outcomes. You'll lead strategic account planning, influence cross‑functional initiatives, and help shape how Teak delivers success at scale. This is a high‑impact, senior role suited for a consultative CSM who thrives at the intersection of strategy, relationships, and execution excellence. Core Responsibilities Customer Activation & Value Attainment: Oversee activation plans for complex enterprise accounts; ensure measurable outcomes and time‑to‑value. Customer Retention & Expansion: Own retention strategy and partner with Sales to identify and advance expansion opportunities. Optimization Facilitation: Lead business reviews leveraging performance data; collaborate with CX, Optimization and Product teams to drive impact. Customer Renewals: Forecast and manage renewals for assigned portfolio; proactively mitigate risk and strengthen long‑term partnerships. Customer Health (NPS): Monitor health metrics, conduct executive check‑ins, and implement improvement plans. Coverage & QBRs: Ensure multi‑threaded coverage; lead structured QBRs that reinforce alignment and ROI. Cross‑Functional Leadership: Influence internal stakeholders (Product, Sales, Finance, Enablement) with actionable insights and advocacy. Success Metrics / KPIs Activation & Time‑To‑Value: Enterprise customers activated per plan and achieving value milestones Retention & Satisfaction: Gross & Net Revenue Retention, Renewal Rate, and NPS improvement Optimization Facilitation: Regular, data‑driven recommendations introduced, supported, and adopted in partnership with the Optimization team Strategic Coverage: 100% of accounts with executive + operational engagement Expansion Influence: Documented expansion opportunities surfaced and advanced with Sales Internal Leadership: Consistent, high‑impact voice‑of‑customer feedback to Product & Leadership Role Requirements 8+ years in Customer Success, Account Management, or Strategic Partnerships, ideally in SaaS, payments, ticketing, or registration platforms Proven success managing enterprise or strategic portfolios with complex commercial and operational requirements Deep understanding of customer lifecycle strategy - from activation to expansion - with measurable results Strong executive presence; skilled at facilitating strategic reviews, roadmap sessions, and executive communications Experience collaborating with cross‑functional teams to influence go‑to‑market priorities Analytical and data‑driven, able to translate insights into business recommendations. Comfortable identifying expansion signals and collaborating with Sales to grow strategic accounts. Familiarity with frameworks such as Miller Heiman LAMP High degree of ownership, resourcefulness, and composure in a fast‑growth, evolving environment. This is a remote position. Travel to Teak Hubs in Phoenix, San Francisco, Denver, Los Angeles, Austin, or Chicago may be required. Why Join Teak? Fully Remote Working Environment Competitive Salary and Equity Opportunities Unlimited Paid Time‑off Medical, Dental, and Vision Benefits Annual Bonus Program 401k Matching $100/month for Event Ticket Purchase Company‑Sponsored Events #J-18808-Ljbffr
    $83k-128k yearly est. 23h ago
  • Youth Development Specialist - Relocation to Hershey, PA Required

    Milton Hershey School 4.7company rating

    Dayton, OH job

    Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,100 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students. MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8-13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students' academic, emotional, and social development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students Leading daily devotions and accompanying students to Sunday Chapel Overseeing budgeting and household reporting Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home. Benefits include: Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more) Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings Relocation assistance and paid training provided Paid time off provided at designated times throughout the year Qualifications: Qualifications include: Experience working or volunteering with youth This is a two-person role for couples legally married for at least two years Both spouses must be age 27 or older No more than three dependent children may reside in the student home Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty Pet limitations: only fish and one dog of approved breeds allowed Valid U.S. driver's license and ability to become certified to drive student home vans Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited) High school diploma or GED required Ability to lift to 50 lbs. Demonstrated integrity and professionalism; MHS staff serve as role models for students This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit ****************
    $53k-77k yearly est. Auto-Apply 23h ago
  • High School Substitute Teacher

    The Greater Cincinnati School Application Consortium 4.0company rating

    Cincinnati, OH job

    Substitute/Substitute Teacher Date Available: ASAP District: Springer School and CenterTitle: Primary Substitute Teacher (As needed- High School) Springer School and Center is a wonderful community dedicated to supporting students diagnosed with learning disabilities and their families. Encompassing both a day school and a center for educating parents and professionals, Springer is a caring, fast-paced workplace located in Cincinnati's Hyde Park neighborhood. Position Summary High School Substitute Teachers are responsible for leading the growth and development of Springer students, while implementing lesson plans provided. Substitute Teachers are responsible for executing instruction and differentiation on a daily basis, as needed. Class sizes are typically 14 students or less. Substitute Teachers will collaborate with members of the team to consistently make decisions in the best interests of students. Job Goals Deliver high-quality differentiated instruction for students. Foster and maintain a safe and accepting learning environment. Develop meaningful relationships with students, families, and colleagues. Embrace a team approach to supporting student learning. Contribute to the health and well-being of the broader Springer community. Preferred Qualifications Bachelor's degree or Master's degree Active Ohio Intervention Specialist, Teaching or Substitute Teaching License. Three or more years experience working with middle or high school students Experience incorporating educational technology in a classroom setting Key Characteristics: Smart, dependable, personable, warm, friendly, engaging, flexible Terms of Employment: As needed How to Apply Qualified applicants should email a resume, cover letter and employment application (found on the Springer employment page) to Kelly Eckert - ***********************. The subject line of that email should reflect the position title. Springer School and Center considers all applicants for all positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital or veteran status, or any other legally protected status
    $43k-53k yearly est. 2d ago
  • Remote - Brand Counsel

    Beacon Hill 3.9company rating

    Remote or Scranton, PA job

    Beacon Hill is hiring a Brand Counsel to support a growing pharmaceutical organization's Commercial, Market Access, and Medical Affairs teams during a critical period of product commercialization and pre-launch activity. This is a fully remote, full-time 6-month contract role with the potential to convert to a permanent position based on performance and business needs. Responsibilities: Partner cross-functionally to provide legal advice related to Marketing and Market Access, including brand strategy, promotional materials, and patient support initiatives. Advise Medical Affairs on strategy, scientific exchange, field medical materials, and related activities. Foster a culture of compliance in interactions with healthcare professionals through policy development and delivery of effective training initiatives. Provide legal advice as a member of cross-functional teams, including product development program teams, promotional and medical review committees, and grant and investigator-sponsored trial review committees. Advise on pre-launch and commercialization activities in compliance with applicable healthcare laws and regulations. Communicate legal advice to business stakeholders in a clear, practical, and solutions-oriented manner. Support core business initiatives while managing multiple priorities in a fast-paced environment. Requirements: Juris Doctor (JD) required. Active bar admission in at least one U.S. jurisdiction; candidate must be barred in the state in which they reside. 8+ years of legal experience, with required experience advising pharmaceutical or life sciences clients; in-house pharmaceutical industry experience strongly preferred. Deep understanding of healthcare laws and regulations, including the Anti-Kickback Statute, False Claims Act, and Food, Drug & Cosmetic Act. Experience advising on pharmaceutical advertising and promotion principles. Experience with state price reporting and/or privacy matters preferred. Proven ability to counsel clients effectively and build strong cross-functional relationships. Ability to thrive in a fast-paced environment, manage competing priorities, and execute complex projects to successful completion. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $30k-57k yearly est. 2d ago
  • Remote Director, HR Business Partnering

    Great Minds 3.9company rating

    Remote or Washington, DC job

    A dynamic educational organization is seeking a Director of HR Business Partnering to lead a team of HR Business Partners. This strategic role involves acting as an advisor to senior leaders, enhancing organizational effectiveness, and managing HR processes. Ideal candidates should have extensive experience in HR strategy and team leadership, with strong coaching and analytical skills. This position is remote, offering a competitive salary range of $163,000 to $179,000. #J-18808-Ljbffr
    $163k-179k yearly 23h ago
  • Hybrid Cloud & Infrastructure Engineer

    New River Community College 3.7company rating

    Remote or San Francisco, CA job

    A prominent educational institution in California is seeking an Infrastructure and Cloud Engineer to manage and optimize hybrid cloud infrastructure. The role involves administering Microsoft services such as Azure and Microsoft 365, troubleshooting technical issues, and collaborating with various teams to ensure service reliability. The ideal candidate should have a bachelor's degree and at least two years of experience in IT, along with strong skills in cloud technologies and teamwork. This position offers up to four days of remote work weekly. #J-18808-Ljbffr
    $120k-147k yearly est. 3d ago
  • Infrastructure & Cloud Services Manager

    New River Community College 3.7company rating

    Remote or San Francisco, CA job

    Annual Salary Range: $123,747 - $164,976 FLSA Exempt / Non-Union Represented allows for up to four days of remote work per week Office of Information Technology The Office of Information Technology (IT) is responsible for enabling the State Bar's internal and external stakeholders through the management, implementation, and maintenance of technology systems that support the State Bar's mission and goals. IT builds and maintains functional capabilities, supports innovation, and ensures systems operate smoothly, efficiently, and securely across the enterprise. About the Division The IT Operations & Security division within the Office of Information Technology manages the State Bar's core technology environment, including infrastructure, end‑user support, and cybersecurity. The division ensures that systems remain secure, reliable, and accessible so staff can work effectively and the public can access essential State Bar services. These functions form the technological backbone of mission‑critical operations across the organization. Within this division, the Infrastructure Team supports and maintains the State Bar's foundational technology components, including servers, networks, cloud platforms, storage, Office 365 applications, identity and access management services, telephony, disaster recovery systems, and the monitoring tools that ensure the performance and availability of enterprise systems. The team operates a hybrid environment spanning Azure cloud services, on‑premises data centers in Los Angeles and San Francisco, and multiple enterprise platforms including Salesforce, Oracle, Odyssey, and the AS/400. Job Summary The Infrastructure and Cloud Services Manager provides leadership and hands‑on technical expertise for the State Bar's hybrid cloud and on‑premises infrastructure. This position oversees day‑to‑day operations and ensures timely resolution of issues including system outages, connectivity problems, performance degradation, backup failures, and other infrastructure incidents. The manager supports a team of technical specialists and provides the cross‑domain knowledge necessary for escalation, technical coordination, and maintaining continuity of critical infrastructure services. The role also manages contractors and service providers to ensure essential infrastructure services are maintained. This role is responsible for maintaining stable operations, minimizing risk, and guiding improvements to infrastructure services that support business systems and enterprise platforms. The manager also provides leadership for infrastructure‑dependent business and IT projects requiring cloud resource provisioning, system integrations, network planning, and performance tuning. The Ideal Candidate The ideal candidate brings broad experience across hybrid cloud and on‑premises infrastructure and is comfortable operating in a complex enterprise environment that spans multiple platforms and locations. They have practical expertise in Azure administration, Microsoft 365, identity services, networking, server administration, storage, and performance tuning, with strong analytical and troubleshooting skills. They excel in coordinating cross‑domain activities, supporting a team of subject matter experts, and managing vendor resources. They communicate effectively, work independently, take ownership of ensuring stable and dependable technology services for the State Bar's staff and the public, and serve as a hands‑on manager. Examples of Essential Duties Manage and administer hybrid infrastructure systems including cloud platforms, virtualization, storage, backup, and monitoring tools. Oversee server administration including configuration, patching, performance monitoring, system tuning, and lifecycle management. Direct network infrastructure operations including routing, switching, wireless, DNS, VPN, load balancing, firewalls, and traffic routing. Oversee the design, operation, and validation of enterprise backup and recovery solutions across on‑premises and cloud environments. Manage enterprise telephony, audio‑visual systems, and communication platforms. Propose and maintain operational and functional standards, practices, policies, and procedures. Ensure secure and reliable administration of Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams. Oversee identity and access management including Active Directory, Entra ID, provisioning, and group policy configuration. Monitor system health, alerts, performance, and capacity; lead incident response and conduct root‑cause analysis. Maintain and administer monitoring, alerting, logging, and infrastructure reporting tools. Perform infrastructure reviews, identify risks, and implement improvements to support operational stability and security. Support and coordinate infrastructure components of business and IT projects. Develop and maintain IT documentation, diagrams, standards, procedures, and runbooks. Oversee vendor management, contracts, SLAs, and procurement activities. Evaluate and recommend tools and technologies that support infrastructure modernization and scalability. Develop lifecycle management strategies for cloud resources, servers, network components, storage, and telephony. Provide technical escalation support across all infrastructure domains. Collaborate with Cybersecurity on vulnerability remediation, audits, and incident investigation. Lead and coordinate change management processes for infrastructure services. Provide guidance, coaching, and technical direction to staff. Ensure staff have the tools, training, and development for continuous growth. Knowledge of IT infrastructure technologies including servers, networks, cloud platforms, storage, Microsoft 365 services, identity and access management, telephony, monitoring, and automation tools. Hybrid cloud architecture, Azure administration, resource governance, networking, and cost optimization. Enterprise system performance monitoring, alerting, troubleshooting methodologies, and root‑cause analysis. Backup, disaster recovery, business continuity, high‑availability strategies, and incident response. Administrative and managerial principles including strategic planning, policy development, project management, budgeting, supervision, and conflict resolution. Methods for preparing technical reports, administrative documents, and operational procedures. Use of modern productivity tools, project management platforms, and communication technologies. Principles and practices of customer service and vendor management. Security, compliance, and operational standards applicable to enterprise infrastructure. Best practices for IT operations, configuration governance, and change management. Principles of systems and process analysis, design, and performance measurement. Advanced principles of information technology and data communications. Project management methodologies including scheduling, critical path identification, and delegation. Ability to Provide leadership, direction, and oversight for infrastructure operations and cloud services. Develop and implement goals, objectives, policies, procedures, and operational standards. Analyze business, operational, and technical needs to design scalable infrastructure solutions. Organize and prioritize work, develop effective plans, manage deadlines, and exercise sound judgment. Select, supervise, and develop technical staff. Adapt to changing priorities, environments, and operational demands. Facilitate consensus and resolve complex issues collaboratively. Collaborate with cross functional teams. Communicate technical and operational information clearly and persuasively. Maintain confidentiality and uphold ethical and professional standards. Ensure compliance with IT policies, practices, and regulatory requirements. Research and evaluate best practices and emerging technologies. Coordinate and administer technology projects from initiation to completion. Gather and evaluate information to draw logical conclusions and take action. Minimum Qualifications Education Bachelor's degree in information technology, computer science, engineering, or related field, or equivalent academic achievement. Experience Five years of full‑time experience in IT infrastructure operations or cloud services, including three years of supervisory or team‑lead experience. Desirable Certifications Azure Solutions Architect Expert, Microsoft 365 Administrator, VMware certification, ITIL v4 Foundation, CCNP, CRISC, CCS, CISM (optional). About the State Bar The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system. Our Values Clarity | Investing in Our People | Excellence | Respect | Growth Mindset Learn more about our values. DEI Statement We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect. Learn more about our commitment to DEI. #J-18808-Ljbffr
    $123.7k-165k yearly 4d ago

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