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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Newark, NJ | $53,379 | $25.66 |
| 2 | Newport News, VA | $50,639 | $24.35 |
| 3 | Bolton, CT | $49,447 | $23.77 |
| 4 | Horseheads, NY | $48,806 | $23.46 |
| 5 | Killeen, TX | $47,682 | $22.92 |
| 6 | Loveland, CO | $46,637 | $22.42 |
| 7 | Wilmington, NC | $44,507 | $21.40 |
| 8 | Columbus, OH | $42,611 | $20.49 |
| 9 | Wellsboro, PA | $42,373 | $20.37 |
| 10 | Miami, FL | $42,043 | $20.21 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President Customer Services | $173,837 | $84 | - |
| 2 | Customer Service Director | $149,022 | $72 | - |
| 3 | Head Customer Service Representative | $147,805 | $71 | - |
| 4 | Customer Operations Director | $146,373 | $70 | - |
| 5 | Customer Operations Manager | $126,726 | $61 | - |
| 6 | Director, Customer Relations | $116,846 | $56 | - |
| 7 | Technology Sales And Service Manager | $95,321 | $46 | - |
| 8 | Customer Solutions Manager | $89,986 | $43 | - |
| 9 | General Service Manager | $71,465 | $34 | - |
| 10 | Customer Service Senior Manager | $70,226 | $34 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Staffing Resources | $46,379 | $22 | - |
| 2 | Integrity Trade Services | $44,058 | $21 | - |