The Family Health Centers of Asheville jobs - 71 jobs
Temporary Human Resources Admin Support
Family Health Center 4.3
Family Health Center job in Worcester, MA
We are seeking a Human Resources Administrative Support person on a temporary basis to join our team. In the role, you will work closely with our HR Team to ensure smooth daily operations. The role primarily involves administrative and operational tasks with guidance from senior HR staff.
Essential Duties and Responsibilities:
• Maintain accurate employee records and HR databases
• Supporting record-keeping and file maintenance
• Prepare HR reports and assist with documentation
• Assist with specific HR projects and initiatives
• Other duties as assigned
Educational Requirements:
• High school diploma or equivalent required
• Human Resources or related field experience
Experience Required:
• 1-2 years of relevant experience
• Proficiency in MS Office applications
Reports to: Senior Director of Human Resources
EOE
$44k-52k yearly est. Auto-Apply 60d+ ago
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Health Benefit Advisor
Family Health Center 4.3
Family Health Center job in Worcester, MA
The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services.
Experience Required:
Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred. Familiarity with managed care plans preferred. Position requires strong customer service and prioritization skills.
Educational Requirements:
High school/GED diploma required. Post-high school training required. BS/BA preferred.
Skills and Experience:
Required: Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required. Must have adequate reading and writing skills in both languages.
Reporting Relationship:
Reports to the Supervisor of Health Benefits & Registration
EOE
Monday - Friday; 8:30am-5:00pm.
$92k-123k yearly est. 2d ago
BC/BE Infectious Diseases Physicians
Harvard Medical Faculty Physicians (HMFP) @ Beth Israel Deaconess Medical Center 4.9
Boston, MA job
THE DIVISION OF INFECTIOUS DISEASES in the Department of Medicine at the Beth Israel Deaconess Medical Center (BIDMC), a major teaching hospital of Harvard Medical School (HMS), seeks BC/BE infectious diseases physicians at the Instructor or Assistant Professor level for full time clinical positions providing care to our both our general ID and immunocompromised host population. This physician will serve as a clinician and educator at the BIDMC and our community affiliates both in the inpatient and outpatient settings. The Division of Infectious Diseases includes 30 full-time members with academic appointments at Harvard Medical School. The division has a strong basic and clinical research mission, provides superb teaching to students, residents and fellows, and provides outstanding clinical care on a busy inpatient service with both general ID and immunocompromised patients.
The Division will be actively engaged in the new clinical collaboration among Dana-Farber Cancer Institute (DFCI), BIDMC, and Harvard Medical Faculty Physicians (HMFP) to establish New England's only free-standing adult inpatient cancer hospital. This collaboration will bring together world-class clinicians to deliver transformational precision medicine for our patients.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions or any other characteristic protected by law.
Please send CVs to Vanessa Cespedes at .
$156k-262k yearly est. 7d ago
Behavioral Health Administrative Assistant
Community Health Center of Cape Cod 3.5
Mashpee, MA job
The Behavioral Health Administrative Assistant/Care Coordinator serves as administrative assistant and care coordinator for BH staff and patients. Manages BH staff referrals and schedules and provides case management to patients to help access appropriate resources. Assists in coordinating patient care with other team members and departments in keeping with patient centered medical home principles.
Responsibilities include:
General Responsibilities
* a. Supports BH department staff in responding to phone and in person requests for BH services
* b. Undertakes primary responsibility for coordination of care and case management and other admin tasks for the counseling and psychiatry staff.
2. Scheduling Responsibilities
* a. Manages counseling and psychiatry phone lines, texting, and EMR messages in coordination with other administrative team members.
* b. Schedules initial and follow up appointments for patients.
* c. Assumes primary responsibility for keeping schedules full and running efficiently.
* d. Follows HIPAA regulations at all times when speaking to patients' family members, external providers, etc.
3. Case Management and Coordination of Care Responsibilities
* a. Reviews and monitors behavioral health referrals to ensure appropriate and timely access to services.
* b. Researches and provides resources for patients, eg: housing, holiday assistance, health and social services
* c. Provides direct care assistance to patients connecting them with behavioral health agencies and other facilities as indicated.
* d. Coordinates care/facilitates appointments between facilities and health center especially when patients are discharging from programs.
* e. Processes letters needed for jury duty, probation officers, and other agencies in accordance with patient and provider requests.
* f. Places prescription for transportation referrals for eligible patients.
* g. Collaborates with CHC teams to ensure integrated care between PCP and BH teams. Communicates with appropriate providers to ensure follow up in urgent situations.
* h. Works with BH Director to manage and coordinate patient requests and referrals.
* i. Documents all contacts in EMR.
4. Program Education
* a. Assists in educating patients in understanding and promoting CHC services available to them (i.e., dental, women's health, pharmacy, mental health, optometry) as well as connecting to external resources.
5. Supplies
* a. Ensures appropriate supplies are available and submits supply orders as requested by supervisor
$42k-49k yearly est. 38d ago
Clinical Admin
Community Health Center of Cape Cod 3.5
Falmouth, MA job
The Clinical Admin will provide administrative support to primary care teams in facilitating patient care and promoting positive health outcomes. . Duties will include: * Patient Care Coordination in triaging calls and My Chart Messages, routing to appropriate team members and closing communication loop with patients as needed.
* Supporting Quality Measures, ensuring patients are current with all Health Maintenace Goals and follow up visits, ensuring access to care.
* Bridging barriers to care, including arranging for transportation, translation services, coordination with outside agencies and completing paperwork required.
* Documenting and updating computer systems (EPIC, Sorian) to order and coordinate patient services
$86k-120k yearly est. 38d ago
Advancement Associate
Community Health Center of Cape Cod 3.5
Mashpee, MA job
Working with the Director of Organizational Advancement and related volunteer committees, the Advancement Associate will advance Community Health Centers mission by helping the department meet strategic goals related to fundraising, communications, outreach and event planning.
Responsibilities to Include:
* Coordinates communications efforts to help build awareness and support fundraising efforts for Community Health Center, including creating and sending internal/external newsletters and press releases, managing website content and updates, and overseeing social media channels and posts.
* Acts as a main point of contact for fundraising events (golf tournament, others) including outreach, soliciting, obtaining gifts and thanking.
* Researches and pursues new avenues and outlets for organizational support, including potential business sponsors, foundations and individual donors.
* Uses Raiser's Edge database and other resources, for gift tracking, acquisition and follow-up and donor/partner communication updates.
* Works with the Advancement team and volunteer committees to ensure departmental goals and metrics are reached.
* Stays knowledgeable about CHC programs and initiatives to be able to communicate with internal and external audiences.
* Participates in education, outreach and special events in the community to help advance Community Health Center's visibility.
* Coordinates relationships with outside vendors.
* Serves as a frontline team member for questions and requests, including in-person, phone and email advancement inquiries.
* Performs other duties as required, to help advance the mission of Community Health Center through fundraising, communications and outreach efforts.
$66k-102k yearly est. 15d ago
Medical Interpreter - Spanish
Family Health Center 4.3
Family Health Center job in Worcester, MA
.
Objective:
We're seeking a Spanish Medical Interpreter to serve as a vital bridge between our healthcare providers and patients. In this role, the Spanish Medical Interpreter will facilitate effective communication, provide context, and support comprehensive patient care within our primary care setting.
Job Responsibilities:
• Provide accurate, real-time medical interpretation between patients and healthcare providers, maintaining the integrity of all communications
• Support the overall patient experience by assisting with walk-ins, triage, registration, and referral processes
• Bridge the gap by helping providers understand both verbal and non-verbal cultural differences to ensure quality healthcare delivery
• Translate medical documents and information in writing for health center staff
• Connect patients with appropriate community resources
• Maintain accurate and timely documentation of patient care and complete required health center reports
• Participate in care coordination and case management to ensure comprehensive patient support
Required Qualifications:
• Associate's degree or minimum two years of college in a related field
• Two years of relevant work or volunteer experience
• Medical Interpreter certification
• Fluency in English and another language common to our patient population
• Medical Interpreter training
Preferred Qualifications:
• Bachelor's degree
• Prior experience in healthcare or clinical settings
• Knowledge of medical terminology in multiple languages
• Experience with electronic health records systems
Reports directly to the Manager of Medical Interpreter Services
EOE
$39k-57k yearly est. Auto-Apply 55d ago
Outpatient Therapist- Independently Licensed
Family Health Center 4.3
Family Health Center job in Worcester, MA
Job Description
The Specialty Behavioral Health Provider (outpatient therapy) - Independently Licensed provides comprehensive biopsychosocial assessments, patient-centered treatment planning, and ongoing outpatient therapy to FHCW patients of all ages with a range of cultural backgrounds and mental health diagnoses. The Specialty BH Provider provides a range of behavioral health modalities and culturally responsive, trauma-informed, evidence-based practices; engages in collaborative crisis management services in urgent situations. The Specialty BH Provider uses a team-based approach, in collaboration with other healthcare providers and care team members, to address individual needs and promote optimal health. Additionally, the Specialty BH Provider - Independently Licensed provides clinical supervision to BH Clinical Interns and non-licensed providers, as well as function as Manager on Duty as needed.
Program Specific Essential Duties and Responsibilities
Conducts culturally sensitive, strength-based, comprehensive biopsychosocial assessments, creating a welcoming environment for diverse backgrounds, utilizing interpretation services when indicated
Completes patient-centered treatment planning with measurable goals in collaboration with patients
Provides outpatient therapy services to individuals, couples, families, and groups of all ages tailored to the unique needs and circumstances of each client
Collaborates with medical providers and other care team members to provide holistic approach to mental health care and whole-person wellness
Close all charts within forty-eight (48) hours of visit - ability to do concurrent/concordant charting/typing; including assessments, progress notes, and billing, upholding the highest standards of professional responsibility
Participate in behavioral health quality improvement activities
Participate in weekly group supervision, and seek peer consultation as needed
Provide risk assessments and develop comprehensive safety plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey
Assists non-licensed staff with risk assessments as needed
Provides clinical supervision to BH Clinical Interns and non-licensed Behavioral Health Providers, as appropriate
Act as Manager on Duty as needed.
Keeps abreast of all insurance requirements and submits paperwork accordingly.
Continually evaluates service and maintains a productivity level that adequately meets the goals of the department and ensures access to the clients seeking services.
Any and all other duties as assigned.
Qualifications and Education Requirements:
One of the following combinations of education and employment experience must be met in order to be considered for the position:
Professional Independent Licensure required; LICSW, LMHC, LMFT, PsyD
For LMHC and PsyD. candidates must have two years post-graduate clinical experience preferred
Candidates require a minimum of two years post-graduate clinical experience
Direct clinical work with individuals, children, and families is required
Professional Licensure and Certification required: LICSW, LMHC, or PsyD. required
Salary is based on years since obtaining licensure
Monday-Friday; 8:30am -5:00pm.
$57k-94k yearly est. 16d ago
Fellow - Primary Care Psychiatry
Family Health Center 4.3
Family Health Center job in Worcester, MA
Job Description
We are now accepting applications from primary care clinicians (physicians, nurse practitioners, and physician's assistants in primary care specialties) and recently graduated psychiatric nurse practitioners for positions in our fifth cohort.
The Family Health Center of Worcester / University of Massachusetts Department of Family Medicine and Community Health Primary Care Psychiatry Fellowship seeks to meet the growing need for improved access to outpatient psychiatric care in the United States, particularly among structurally-marginalized populations, through an intensive one-to-two-year training program (12 month, 18 month, and 24 months tracks available) based in an urban community health center with an affiliated academic medical center.
This post-graduate fellowship program trains primary care providers to become leaders in the delivery of comprehensive, integrated, and holistic physical and mental health care in primary care settings serving structurally-marginalized urban communities by training them as clinicians, advocates, community health scholars, and teachers. We specifically seek to help fill the gap that exists between the current psychiatric model, wherein massive limitations exist in accessing quality care for most of the country, and the compassionate, collaborative, and equitable care that all patients deserve. We focus longitudinally on two main principles: 1) the structural and socioecological determinants of mental health, and 2) the impact of traumatic stress on the physical and psychological wellbeing of structurally-marginalized communities.
Fellows perform a mix of outpatient clinical work, self and collaborative study, clinical case review, didactic learning, conference attendance, and teaching.
Fellows provide 5 sessions of direct patient care each week in the health center. After receiving training over the first few months of the fellowship, fellows also conduct psychiatric evaluations with patients internally referred to our team and provide curbside consultation services to PCPs in the practice.
Fellows have 4 sessions of educational time set aside for didactics, academic seminar, clinical case reviews, and self-directed study of educational modules created for the fellows.
More information can be found on our academic website at ******************************************************
Applicants are asked to submit their CV, personal statement, and three letters of recommendation using this form: ******************************************************************
Monday - Friday; 8:30am-5:00pm
$59k-70k yearly est. 21d ago
Master Level Primary Care BH Provider
Family Health Center 4.3
Family Health Center job in Worcester, MA
Job Description
The Primary Care Behavioral Health Provider - Master's Level operates as a behavioral health consultant on the medical team utilizing the Primary Care Behavioral Health (PCBH) model of care. Acting as a generalist, the PCBH Provider sees patients of all ages with wide-ranging medical, behavioral health and behaviorally influenced conditions. As a fully integrated member of the primary care team, the PCBH provider provides episodic behavioral health services and interventions to a high volume of patients.
Program Specific Essential Duties and Responsibilities:
Conduct culturally sensitive, strength-based assessments and short-term therapy for clients of all ages and families, creating a welcoming and understanding environment for diverse backgrounds, utilizing interpretation services when indicated.
Prioritize and provide on-demand consultations as well as manage scheduled appointments to individuals, couples, and/or family adhering to the norm of a fast-paced primary care environment
Utilize therapeutic modalities that support wellness, improved quality of life and behavior change such as behavioral and cognitive behavioral modalities, solution focused brief therapy, motivational interviewing, etc.
Consult with medical colleagues in real-time to enhance understanding of the patient, provide decision support for treatment planning and assist in the implementation and monitoring of patient-centered biopsychosocial treatment plans
Close all charts within forty-eight (48) hours of visit - ability to do concurrent/concordant charting/typing; including assessments, progress notes, and billing
Assist in staff and provider training in Primary Care Behavioral Health Model
Participate in behavioral health quality improvement activities
Participate in weekly clinical supervision, and seek peer consultation as needed
Provide clinical supervision of interns and non-licensed clinicians, as appropriate.
Provide risk assessments and develop comprehensive safety plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey
Keeps abreast of all insurance requirements and submits paperwork accordingly.
Continually evaluates service and maintains a productivity level that adequately meets the goals of the department and ensures access to the clients seeking services.
Any and all other duties as assigned.
Qualifications and Education Requirements:
One of the following combinations of education and employment experience must be met in order to be considered for the position:
Education and Licensure:
• Master's degree in Social Work, Psychology, or Mental Health Counseling from a Massachusetts accredited, licensure-eligible program required.
• Actively working towards independent licensure within 6 months of start date.
• Direct clinical work with individuals, children, and families is required.
Salary is based on years since graduation
Reports directly to the Manager of Primary Care Behavioral Health Services
EOE
Monday - Friday; 8:00am -4:30pm.
$38k-47k yearly est. 6d ago
Behavioral Health Care Manager
Family Health Center 4.3
Family Health Center job in Worcester, MA
As an integral member of the care management team the Behavioral Health (BH) Care Manager (CM) will have the opportunity to make a profound impact on the lives of individuals living with complex and/ or chronic Behavioral Health conditions, many of whom also face multiple barriers in their lives which makes it difficult for them to achieve the self-care required to improve their health and well-being. This position requires flexibility, creativity, and may vary from day-to-day to meet members where they are. Outreach methods may vary and may include telephonic or in person in a variety of potential settings such as but not limited to, the health center, community, home, or inpatient facility.
Essential Duties and Responsibilities:
Conducts Comprehensive Clinical Assessments
Engages members and care givers in active care planning with a focus on medical, behavioral, social, member-centered care needs. Coaches and guides member/representative to meet bio/psycho/social care goals.
Assess the member's knowledge of their medical, behavioral health, and/or social conditions and provides education and self-management support based on the member's needs and preferences.
Work with the member to develop a self-management plan
Coordinate care with the member's providers such as the primary care team, facilitate medication reconciliation with pharmacist, RN and/or primary care team.
Provide care coordination, which may include but is not limited to facilitating care transitions, supporting the completion of referrals, and/or providing or confirming appropriate follow-up.
Manage treatment access and follow up with members with coexisting medical and behavioral disorders
Use motivation interviewing and coaching to help patients to increase their motivation and commitment to change their behavior and to strengthen their motivation for and movement toward a specific goal.
Participates in the integrated care team meetings and rounds as required.
Maintain accurate, timely documentation in electronic systems including health center Electronic Health Records (EHRs)
Other duties as assigned.
Qualifications and Education Requirements:
Education and Experience:
Licensed Clinical Social Worker (LCSW or LICSW), or Licensed Mental Health Counselor (LMHC). Master's Degree in Psychology, Social Work, or related field preferred.
Minimum 2-5 years of experience providing patient-centered outreach, behavioral health services, needs assessment and support.
Reports to the Director of Care Management
Monday - Friday; 8:30am -5:00pm.
$51k-62k yearly est. Auto-Apply 60d+ ago
CHW/Patient Navigator/Phlebotomist
Family Health Center 4.3
Family Health Center job in Worcester, MA
Job Description
The Community Health Worker/Patient Navigator (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services of FHCW and make and follow-up on referrals for external services. CHW provides HIV, HCV, STI's (Chlamydia, Gonorrhea, and Syphilis) and TB screening, prevention, counseling & testing, case management services to health center patients and community resident by performing venipuncture and collect urine. The CHW will provide patient education and advocacy to assist patients with accessing services of FHCW and appropriate, make and follow-up on referrals for extern services. The CHW also provides education on HIV, HCS, STI's and TB to the staff and clients as well as the Worcester Community via outreach to shelters and residential programs. The CHW must be available to do community outreach during off hours and on weekends when needed. The CHW will support the HIV team with patient follow-up reminders and will address barriers to care. The CHW will document all services as required and will assist in meeting all program requirements.
Educational Requirements:
High school diploma or GED required; Bachelor's degree in a related discipline preferred.
Experience Required:
Minimum of two years relevant work or college-level internship experience required. Data entry skills and proficiency with MS Office including Excel and Outlook. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. Must have demonstrated organizational skills and the ability to work independently.
Must have a certification in phlebotomy or successful completion of training and certification within six months of placement in position.
Bilingual in English and another language appropriate to FHCW patient population required.
Community Health Worker Core Training required within first year of employment.
Flexible evening work, weekend hours required to meet FHCW community or patient needs.
Reporting Relationship:
The Social Services Program Manager
Monday-Friday; 8:30am -5:00pm
$37k-45k yearly est. 5d ago
Care Management Community Health Worker
Family Health Center 4.3
Family Health Center job in Worcester, MA
The Care Management Community Health Worker (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services through FHCW and within the community. The CHW will also make and follow-up on referrals for external services. The CHW will work as a member of the care management team located on the primary care team providing patient facing care.
Program Specific Essential Duties and Responsibilities:
Supports the care team with patient follow-up, reminders, and addresses barriers to care.
Document all services as required and will assist in meeting all program requirements.
Collects and analyzes data related to the project and works with data management staff for data collection.
Provides outreach and meets with patients to explain services and coordinates the treatment plan.
Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable.
Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services.
The CHW will attend patient appointments with providers and community resources as deemed necessary and will participate in home visits, telephone contacts, office/hospital visits and other means of connecting with clients to reach identified goals.
Any and all other duties as assigned.
Qualifications and Education Requirements:
One of the following combinations of education and employment experience must be met in order to be considered for the position:
Education
And
Experience
High school diploma or GED required; Bachelor's degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion.
Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners.
Local travel as needed for home visits to patients.
Community Health Worker Core Training required within first year of employment.
Flexible evening work, weekend hours required to meet FHCW community or patient needs
$35k-42k yearly est. Auto-Apply 40d ago
Patient Access Rep I
Community Health Center of Cape Cod 3.5
Falmouth, MA job
Patient Access Representatives serve as the first point of contact for CHC patients, ensuring high patient satisfaction and experience in coordinating flow of services. Responsibilities include: Welcoming patients and caregivers, verifying accurate patient demographic and insurance eligibility information.
Collecting co-pays, reconciling payments and assisting with new patient enrollment and education to Health Center services.
Supporting clinical teams as needed with scheduling, patient communication and documentation.
$41k-46k yearly est. 38d ago
Assistant Director of Technology Services
Family Health Center 4.3
Family Health Center job in Worcester, MA
The Assistant Director of Technology Services will support the Director of IT in leading the organization's technology operations, strategic planning, and team management. This role serves as second-in-command and often assumes Director responsibilities in their absence.
Program Specific Essential Duties and Responsibilities:
Leadership & Management
• Assist the Director of Technology Services in planning and managing improvements that align with organizational goals
• Supervise IT support staff and manage the daily help desk engagement with FHCW staff
• Act as Director of Technology Services in their absence, making critical decisions as needed
Operations & Projects
• Oversee daily IT operations including infrastructure, applications, and support services
• Lead major technology projects and initiatives from planning through implementation
• Ensure IT service delivery meets organizational needs and SLAs
• Coordinate cross-functional technology projects with other departments
Technical Oversight
• Evaluate and recommend new technologies, systems, and solutions
• Ensure security, compliance, and disaster recovery protocols are maintained
• Oversee system upgrades, implementations, and maintenance
• Monitor IT performance metrics and implement improvements
• Act as an escalation point for IT staff and problem resolution
Staff Development
• Recruit, train, and mentor IT staff
• Conduct performance evaluations and professional development planning
• Foster a collaborative and innovative team culture
Vendor & Stakeholder Management
• Manage relationships with technology vendors and service providers
• Communicate IT initiatives and issues to the Director of Technology Services
• Serve as liaison between IT and other business units
Qualifications and Education Requirements:
One of the following combinations of education and employment experience must be met in order to be considered for the position:
Education And/Or Experience
• Bachelor's degree in Computer Science, Information Technology, or related field
• Master's degree preferred
• 7-10+ years of IT experience
• 3-5+ years in IT management or leadership roles
• Proven track record of managing complex projects and teams
• Strong leadership and people management abilities
• Excellent communication and interpersonal skills
• Strategic thinking and problem-solving capabilities
• Knowledge of current IT systems, infrastructure, and security practices
• Project management expertise (PMP certification often preferred)
Position reports directly to the Director of IT
EOE
$117k-147k yearly est. Auto-Apply 55d ago
Medical Assistant/Psychiatric Clinical Coordinator
Family Health Center 4.3
Family Health Center job in Worcester, MA
Job Description
Under the supervision of the Director of Psychiatric Services, the Psychiatric Clinical Coordinator (Medical Assistant) coordinates psychiatric clinical services for specialty care patients, oversees management of psychiatric provider panels, provides both clinical and administrative support to those providers, and provides direct clinical services to patients by performing basic patient care tasks consistent with the role of a medical assistant. Responsibilities include panel management, scheduling, special projects management, and maintenance of supplies, as well as clinical tasks such as telephone and pre-visit triage, vital signs, pre-visit planning, room cleaning and stocking, record reviews, referrals, and EMR documentation. The position supports the patient centered medical home model of care (PCMH) and oversees specific population health interventions. The Psychiatric Clinical Coordinator will draw on specialized knowledge developed by working with particular populations under a provider in order to serve as a resource for other Psychiatric Clinical Coordinators. In addition, other duties may be assigned as required by behavioral health and broader FHCW management teams.
Program Specific Essential Duties and Responsibilities:
Serves as a resource for the entire psychiatric services team, particularly in regards to any specialized patient populations served by their provider.
Assists with special projects being developed by the psychiatric services team.
Attends regular team meeting with psychiatric providers to discuss high-risk cases and develop strategies for delivering patient-centered and trauma-informed care.
Serves as primary point of contact and care for patients between visits via direct telephone line provided to all patients.
Ensures all scheduling needs are met for their assigned provider(s).
Completes and documents clinical tasks at the request of the provider, including completing and tracking prior authorizations, sharing lab results, and making medication-related calls to patients or relevant third parties.
Tracks follow up and health maintenance needs for all patients on the assigned providers' panels to ensure proper care for at-risk populations.
Manages a database of patients requiring psychiatric consultation to ensure follow-up.
Engages patients in health coaching and motivational interviewing.
Provides patient advocacy and navigation for FHCW services and services in the community.
Sets up room with appropriate equipment supplies for visit such as psychotherapy, pelvic exam, suturing, incision and drainage.
Directs patients into the exam room in a timely fashion after registration to determine reason for visit.
Completes medication reconciliations.
Reviews information based on patient presentation and discusses appropriate medical concerns with nursing staff or the provider.
Maintains and prepares note templates based on the purpose of the encounter.
Maintains a repository of psychiatric clinical questionnaires, registration and intake forms, and consent documents in multiple languages and explains the purpose of all forms to the patient, emphasizing need for completion.
Demonstrates and documents quality control measures - glucometer- and procedures for point of care devices
Demonstrates and documents procedures for Infection Control for sterilization and cleaning.
Responds to patient complaints and escalates those requiring further action as appropriate.
Assists in a root cause analysis. Responsibilities may include - present the challenge - explain what occurred -suggest future recommendations
Adheres to all organizational and departmental policies and procedures, including, but not limited to, Patient Bill of Rights, smoking policy, confidentiality, dress code, attendance policy, and ID badges.
Maintains an environment conducive to the health and safety of patients, visitors and co-workers.
Accepts responsibility and accountability for own work as defined by role and responsibilities.
Makes decisions based on facts and good judgement.
Takes initiative to support patient-centered medical home transformation.
Qualifications and Education Requirements:
One of the following combinations of education and employment experience must be met in order to be considered for the position:
High School Diploma or GED
Certified Medical Assistant or Registered Medical Assistant from and accredited training program required or a specialty certification and/or minimum of three years of experience in a specialty
Three years of experience in primary health care, psychiatry, or other health care setting required
Phlebotomy training preferred
Strong written and verbal communication skills, excellent computer skills (Microsoft Word, Excel and Outlook
Reports to the Director of Psychiatric Services
EOE
Monday - Friday; 8:30am - 5:00pm.
$38k-43k yearly est. 3d ago
Nurse Practitioner
Community Health Center of Cape Cod 3.5
Falmouth, MA job
The Primary Care Nurse Practitioner provides direct care and education to Health Center patients and ensures continuity and quality of care. Practitioner will have a solid understanding of patient needs and will work collaboratively with a multidisciplinary team to co-manage primary care patients.
Responsibilities:
* Provide direct patient care, counseling, and teaching to our primary care population in an ambulatory setting. Care for both acute and chronic conditions for new and established patients.
* Perform complete histories and physical examinations.
* Order, interpret, and evaluate appropriate laboratory and diagnostic tests.
* Develop appropriate plans of care and follow-up based on the outcomes of diagnostic, laboratory, and physical examination findings.
* Order medications and write prescriptions according to organizational and regulatory policies and procedures, including agreement with collaborating physician as required
* Collaborate and consult with a multidisciplinary team of providers and other staff, including supervising physician, as appropriate.
* Demonstrate expert clinical judgment skills to function in an independent role.
$124k-154k yearly est. 38d ago
Physican Assistant/Nurse Practitioner
Community Health Center of Cape Cod 3.5
Mashpee, MA job
Nurse Practitioner or Physician Assistant needed to support growing walk-in outpatient clinics in Mashpee and Bourne. Duties include: * Diagnose and treat episodic illnesses, injuries, and conditions * Prescribe medications and administer treatments as necessary
* Collaborate with primary care teams and other healthcare professionals to ensure coordinated and effective Quality patient care
* Maintain accurate and up-to-date medical records using EPIC electronic health record.
* Perform specialized procedures such as administering injections, wound care
.
$36k-41k yearly est. 38d ago
Pharmacy Tech
Community Health Center of Cape Cod 3.5
Falmouth, MA job
Per diem opportunity! Responsibilities and skills include: * Fill new medications orders, refills and renewals for Community Health Center of Cape Cod Pharmacy clients. * Restock pharmacy shelves when medications are received from the wholesaler. * Credit client medications that are not picked up within 2 weeks
* Must possess detailed knowledge of OTC drugs and laws governing OTC drugs,
* Demonstrate competent working knowledge of participating third party insurance plans,
* Possess thorough knowledge of the Pharmacy Technician Procedures
* Ability to work in fast-paced environment and resolve issues in a timely professional manner.
$34k-40k yearly est. 38d ago
Assistant Director of Technology Services
Family Health Center 4.3
Family Health Center job in Worcester, MA
The Assistant Director of Technology Services will support the Director of IT in leading the organization's technology operations, strategic planning, and team management. This role serves as second-in-command and often assumes Director responsibilities in their absence.
Program Specific Essential Duties and Responsibilities:
Leadership & Management
• Assist the Director of Technology Services in planning and managing improvements that align with organizational goals
• Supervise IT support staff and manage the daily help desk engagement with FHCW staff
• Act as Director of Technology Services in their absence, making critical decisions as needed
Operations & Projects
• Oversee daily IT operations including infrastructure, applications, and support services
• Lead major technology projects and initiatives from planning through implementation
• Ensure IT service delivery meets organizational needs and SLAs
• Coordinate cross-functional technology projects with other departments
Technical Oversight
• Evaluate and recommend new technologies, systems, and solutions
• Ensure security, compliance, and disaster recovery protocols are maintained
• Oversee system upgrades, implementations, and maintenance
• Monitor IT performance metrics and implement improvements
• Act as an escalation point for IT staff and problem resolution
Staff Development
• Recruit, train, and mentor IT staff
• Conduct performance evaluations and professional development planning
• Foster a collaborative and innovative team culture
Vendor & Stakeholder Management
• Manage relationships with technology vendors and service providers
• Communicate IT initiatives and issues to the Director of Technology Services
• Serve as liaison between IT and other business units
Qualifications and Education Requirements:
One of the following combinations of education and employment experience must be met in order to be considered for the position:
Education And/Or Experience
• Bachelor's degree in Computer Science, Information Technology, or related field
• Master's degree preferred
• 7-10+ years of IT experience
• 3-5+ years in IT management or leadership roles
• Proven track record of managing complex projects and teams
• Strong leadership and people management abilities
• Excellent communication and interpersonal skills
• Strategic thinking and problem-solving capabilities
• Knowledge of current IT systems, infrastructure, and security practices
• Project management expertise (PMP certification often preferred)
Position reports directly to the Director of IT
EOE
Monday-Friday; 8:30am -5:00pm
$117k-147k yearly est. Auto-Apply 54d ago
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