The Family Health Centers of Asheville jobs

PRIMARY ACCOUNTABILITY: Responsible for independently performing a wide range of complex and confidential front desk tasks to support the patient encounter. PRIMARY DUTIES AND RESPONSIBILITIES 1) Responsible for registering patients and scheduling patient visits a) Provide appointments to patients using scheduling guidelines b) Make pre-appointment calls. c) Accurately and legibly fill out all required forms; verify patient information (demographics, insurance, sliding fee) and update computer information at each patient visit. 2) Process patient payments a) Collect and post payments on patient accounts into EPM b) Reconcile and close daily batch at end of business day 3) Performance of administrative duties a) Answers phone calls and handles incoming and outgoing faxes b) Obtains release of information requests c) Assist patients with information requests PROFESSIONAL & TECHNICAL KNOWLEDGE Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program. Bilingual English/Spanish communication, written and verbal required. TECHNICAL SKILLS 1. Ability to prepare basic correspondence and simple reports using computer. 2. Ability to create, send and manage email. 3. Ability to use a multi-line phone system 4. Ability to access web-based applications and other computer programs. 5. Fully functional in use of the EPM program PLEASE SEE THE COMPLETE JOB DESCRIPTION ATTACHED.

GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Are you interested in a new career as a Dental Assistant? Dentistry continues to be ranked as one of the top 10 professions in the nation! No experience is necessary, we will train you. You can earn a competitive salary, work four days per week, and learn various skills in a dental office environment. Our family-friendly dental clinic is seeking a compassionate Dental Assistant who will treat our patients with the highest quality of care. PRIMARY DUTIES AND RESPONSIBILITIES * Communicates patient health information to dental providers and team members. * Answers patient phone calls, documents and communicates questions in Electronic Dental Records (EDR) and Electronic Medical Records (EHR) to the provider as necessary * Relays appropriate information to the patient from provider documents in EDR. * Coordinates and processes refill requests with the provider. 2) Direct Patient Care a) Obtains and records vital signs and updates patient health history. b) Responsible for patient education in Oral Health Instructions (OHI) c) Performs diagnostic testing limited to tooth vitality. d) Administers medications including sedative drugs, and topical anesthetics. e) Administers inhalation of minimal sedation (nitrous oxide) analgesia, including starting and stopping the flow as directed by the supervising dentist. f) Responsible for placing, exposing and processing intraoral Panoramic and Cephalometric radiographs. g) Prepares patient for treatment and gives preoperative and postoperative instructions. h) Responsible for fabricating and delivering temporary crowns, bleaching, fluoride tray cements and removes temporary crowns and bridges. i) Responsible for packing and medicating extraction areas. Places periodontal packs and removes packs or sutures. j) Processes impressions, bit registrations or digital scans of teeth and jaw for diagnostic and opposing models. k) Performs direct restorative treatment by placing acid etch, bonding agents, wedge, matrix and cavity base materials. l) Triages patients and performs oral inspection of patient and charts existing restorations. m) Pre-fits fixed and removable orthodontic appliances, occlusal guards, bleaching trays and fluoride trays. n) Removes fixed orthodontic appliances, orthodontic cements, and the orthodontic bonded resin material PROFESSIONAL & TECHNICAL KNOWLEDGE 1. Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program or GED. LICENSES AND CERTIFICATIONS: Employee must be registered as a Dental Assistant with the state of Washington and hold a current basic life support certification. Please see the full job description attached.

The Opportunity We are seeking an experienced and motivated Director of Pharmacy to lead our pharmacy operations, ensuring efficient, safe, and effective medication management for our patients. This role requires strong leadership, excellent communication, and a deep understanding of pharmacy regulations and best practices. Benefits & Incentives $25,000 sign-on bonus for qualified full-time candidates plus a moving allowance Competitive health care coverage (medical, dental, vision, life) Generous PTO plus holiday pay 401(k) retirement plan with employer contribution Employee Assistance Program Position Summary The Director of Pharmacy works in tandem with the pharmacy team while overseeing the department to ensure operations meet professional standards of care and legal requirements. The Director of Pharmacy serves as an active member of the interdisciplinary clinical team working to develop the clinical pharmacy function at FHC. The Director of Pharmacy works closely with the Pharmacy team to ensure that all pharmacy operations are carried out in a compliant and fiscally sound manner that meets the goals and objectives of Family Health Centers. Supervisory Responsibilities Directly supervises all licensed Pharmacists, including PIC and Pharmacy staff. Schedule Monday through Friday 8-5 pm Requirements Must be a licensed Pharmacist in Washington State Doctor of Pharmacy (PharmD) degree required FHC strives to take every measure to ensure privacy and security. As part of our cyber security protocols, all employees must be able to participate in two-factor authentication. Please see the job description attached.

$1k to $30k sign-on bonus PLUS a relocation allowance! Cap Exempt H1B Provided Benefits & Incentives * Competitive health care coverage (medical, dental, vision, life) * Long-term disability insurance (employer paid) * 401(k) and 457B Retirement Plan * Growth and advancement programs * Employee Assistance Program * 4-8 weeks paid time off per year * Annual funds for CME, license, DEA & Dues * Annual cell phone & high-speed internet allowance * Professional liability with tail coverage Please visit website for more information: HRSA Loan Repayment Program Washington State Loan Repayment Program PRIMARY ACCOUNTABILITY: Provides general dental care to adults and children. PRIMARY DUTIES AND RESPONSIBILITES * Direct Patient Care Activities * Provides general and comprehensive dental services at FHC clinics to include performing oral examinations and treatment b) Participates in quality assurance activities * Communication and Health Information Entered into Record * Communicates health information to patients, support staff, and team members * Ensures that patients are informed of examination findings, diagnoses and proposed treatment * Ensures that patients are informed of completed treatment in an ongoing basis * Patient's medical status monitored and updated as indicated * Responsible to record patient treatment procedures into the electronic record * Communicates with specialist providers to coordinate referrals PROFESSIONAL &TECHNICAL KNOWLEDGE Job duties require knowledge and training specific to the discipline of dentistry acquired in a formal dental training program LICENSES AND CERTIFICATIONS Individual must be licensed to practice dentistry in the State of Washington. Experience treating MOUD population is preferred, and willingness to learn is required; training is available for those without experience.

If you are ready to step towards a career in the Medical field, this may be the perfect opportunity for you!!! We provide on-the-job training, and you will get your Medical Assistant Registration with many opportunities to grow your career. PRIMARY ACCOUNTABILITY: Integral part of the behavioral health / primary care team providing quality, comprehensive care, by providing accurate, effective interpretation between the patient and behavioral health specialist or primary care provider. Assists with other patient care coordination activities as directed by the supervisor. PRIMARY DUTIES AND RESPONSIBILITIES Interprets for patients who prefer communication in Spanish and assists the patient to communicate with the behavioral health specialists, primary care providers, and other FHC staff during the patient visit Coordinates and assures access to identified areas of care necessary for improved patient health Assists patients by scheduling appointments, assists in generating referrals and obtaining prior authorizations for urgent needs Assists patients with coverage by providing access to insurance enrollment assistance Communicates health information to patients, support staff, and team members Answers patient phone calls, documents and communicates processes in Electronic Health Records (EHR) Relays appropriate information to the patient and medical team via face to face, phone, mail or documentation in EHR Assists care team with patient education and support groups Participates in co-visits with providers under provider direction and conforming to approved patient education curriculum Monitors and processes voicemail, EHR messaging and email in a timely manner Assists PCPs/ BH Specialists with patient visits Escorts patients to consult rooms Obtains and documents all vital signs Administers SBIRT and other relevant screeners Collects and enters screener results and meaningful use data into HER Conducts “Fond Farewell” visits with patient to assure that all possible tasks are completed the day of visit as the patient exits Schedules “Next step” encounters or ticklers GENERAL DEVELOPMENT Requires basic organizational skills, typically to organize own work Job duties require the ability to work independently and as part of a team Job duties are typically performed in response to workflow or ongoing direction by supervisors or others Employees are expected to determine an effective response to situations encountered within established precedent Work requires consideration of the impact of work product on other employees in the work process PROFESSIONAL & TECHNICAL KNOWLEDGE Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program. Bilingual English/Spanish communication, written and verbal required. TECHNICAL SKILLS Current MA-R (Internal transfer) or obtained within 60 days on the job Experience interpreting for patients who have co-occurring mental health, substance abuse, and physical health problems. Experience with interpreting for behavioral health workers during brief, structured counseling techniques such as motivational interviewing. Requires a high level of professionalism and patient confidentiality. Experience working with underserved, transient populations Fully functional in use of the Electronic Health Records (EHR) program Ability to access and complete data entry in the Electronic Practice Management (EPM) program Ability to prepare basic correspondence and simple reports using computer Ability to create, send and manage email Ability to access web-based applications and other computer programs including telehealth WORK ENVIRONMENT Work is performed in an ambulatory care setting, which may include the requirement of working at other sites. Must have reliable transportation and provide documentation of auto insurance and valid driver's license as required. FHC strives to take every measure to ensure privacy and security. As part of our cyber security protocols, all employees must be able to participate in two-factor authentication.

PRIMARY ACCOUNTABILITY: Assist medical team with coordination of patient-centered activities. PRIMARY DUTIES AND RESPONSIBILITIES Communicates health information to patients, support staff, and team members Answers patient phone calls, documents and communicates processes in Electronic Health Records (EHR). Relays appropriate information to the patient and medical team via face to face, phone, mail or documentation in EHR. Assists medical team with patient education Monitors and processes voice mail, EHR messaging and email in a timely manner Coordinate and assure access to identified areas of care necessary for improved patient health. Assists patients by scheduling appointments, generating referrals, and obtaining prior authorizations. Assists patients with access by providing insurance enrollment information, and enrollment to the patient portal. Maintain flow of documents into and out of EHR a) Triage incoming reports or forms to appropriate recipient for review, action, abstraction or signature Provide back up for Patient Registration, Schedulers and Interpreting services if needed. Assist with management of EHR data by obtaining, abstracting, scanning and copying documents needed to complete the daily workflow. GENERAL DEVELOPMENT Requires advanced organizational skills, in order to organize co-ordination of multiple internal and external activities for individual patients. Job duties require the ability to work independently and as part of a team Job responsibilities require individual development of priorities for effective performance of duties, including re-prioritization in response to changes in circumstances Employees are expected to determine an effective response to situations encountered within established precedent Job duties are typically performed in response to workflow or ongoing direction by the medical team. PROFESSIONAL &TECHNICAL KNOWLEDGE Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program. The position requires Spanish/English bilingual fluency. TECHNICAL SKILLS Ability to prepare basic correspondence and simple reports using computer. Ability to create, send and manage email. Ability to access and complete data entry in the Electronic Health Records (EHR) program Ability to access web-based applications and other computer programs. Fully functional in use of the Electronic Practice Management (EPM) program. Ability to use a multi-line phone system.

The Opportunity As a physician at Family Health Centers, your primary job is to provide clinic-based comprehensive primary care for patients at FHC. You will work independently and interdependently with other clinic providers. Job performance is evaluated through direct observation, consultation, and written documents. We offer eligible candidates a $30K sign-on bonus plus a $5k-9k relocation allowance. Benefits & Incentives * Competitive health care coverage (medical, dental, vision, life) * Long-term disability insurance (employer paid) * 401(k) and 457B Retirement Plan * Growth and advancement programs * Employee Assistance Program * 4-8 weeks paid time off per year * Annual funds for CME, license, DEA & Dues * Annual cell phone & high-speed internet allowance * Professional liability with tail coverage Please visit the website for more information: HRSA Loan Repayment Program Washington State Loan Repayment Program Salary Range: $235,000 - $250,000 (plus performance-based bonus) Experience caring for patients with opioid use disorder is preferred. FHC strives to take every measure to ensure privacy and security. As part of our cyber security protocols, all employees must be able to participate in two-factor authentication.

PRIMARY ROLE OBJECTIVE: Works with the Psych ARNP and medical team to provide quality and comprehensive care to patients. MAIN DUTIES & RESPONSIBILITIES Communicates health information to patients, support staff, and team members Shadows the Psych ARNP's travel schedule in order to focus on the Psych ARNP's panel, providing additional support to various clinics as needed. Answers patient phone calls, documents and communicates questions in Electronic Health Records (EHR) to provider if necessary Relays appropriate information to the patient from provider documents in EHR Assists providers with patient education Coordinates and processes refill requests with provider Monitors and processes voicemail, EHR messaging and email in a timely manner Assists care team with assessment of patient and with identification of diseases and conditions Coordinates care, referrals and transitions of care for patients, in communication with other members of the FHC care team. Patient Care Provide nursing care for FHC patients following established standards and practices and acting within the scope of the LPN license or MA-C certification. Obtains and records vital signs and patient history Administers medications by unit or single dosage, or by a dosage calculated and verified by a health care practitioner. Limited to legend drugs, vaccines, and Schedule III-IV controlled substances pursuant to a written order from a health care practitioner. Perform diagnostic testing limited to electrocardiography and relevant tests waived under the federal clinical laboratory improvement amendments (CLIA) program. Performs, prepares for, and assists with procedures in accordance with clinic protocols, policies, and procedures Performs standing orders for patients as approved by the Medical Director Triage patients to level of employee licensure: assess patients as needed and provide appropriate nursing care. KNOWLEDGE, SKILLS & ABILITIES: Ability to access and complete data entry in the Electronic Practice Management (EPM) program Ability to access web-based applications and other computer programs including tele-health. Fully functional in use of the Electronic Health Records (EHR) program EDUCATION & EXPERIENCE: Must be a Certified Medical Assistant in the state of Washington with an active certification ELIGIBILITY QUALIFICATIONS: Must be licensed as Certified Medical Assistant with the State of Washington. OTHER DUTIES CLAUSE: This is a summary only and not meant to be a comprehensive list of all the duties and responsibilities for the job. Changes to current duties and new duties and responsibilities can be assigned at any time without notice. Performance will be evaluated in relation to this job description to include any potential changes or addition to duties as assigned.

LICENSE AND CERTIFICATION Washington State Pharmacy Technician Certification is required. PRIMARY ACCOUNTABILITY: The Pharmacy Technician supports the dispensing and clinical functions of the pharmacy by working to the limits of their licensure. PRIMARY DUTIES AND RESPONSIBILITIES 1. Responsible for the intake of new and refill prescriptions a. Maintains patient profiles through ensuring allergies, health conditions and active medications are reconciled with electronic health record (EHR). b. Verifies the accuracy, completeness, and clinical appropriateness of prescriptions. c. Calculates and validates various aspects of new prescriptions. d. Coordinates with medical and dental departments to resolve prescription errors or get clarification. Verbal changes to prescriptions are referred to a pharmacist. 2. Responsible for prescription adjudication. a. Assesses the correct billing type. b. Processes prior authorizations. c. Resolves issues when they arise (e.g. third-party claim denials) and reprocesses billing as needed. d. Advocates for patients to their insurance companies when claims are denied and additional information is required. 3. Responsible for prescription filling. a. Responsible for a second assessment of prescriptions for accuracy. b. Selects appropriate medication, verifying NDC and expiration date. c. Accurately re-packages and labels medication. d. Prepares individualized medication “bubble packs” requiring close attention to detail to prevent patients receiving inaccurate daily doses. Also responsible for matching medication lists and reconciling ongoing changes to keep packs up to date. e. Reconstitutes a prepared product that does not require calculation under direct supervision. f. Ensures opened stock bottles are appropriately marked and rotated in order to reduce inventory waste and keep drug costs down. g. Restocks bottles after use. h. Appropriately stages completed prescription for will-call or mailing. 4. Assists with prescription release to patient at point of sale (POS) a. Ensures Pharmacist is notified when prescription requires counseling. b. Translate for pharmacists providing medication counseling if bilingual. c. Fluent in cash handling processes and register reconciliation. d. Ensures the correct patient is matched to all of the correct medications through double identification and comparing the actual medications picked up to what is listed in the pharmacy system. EDUCATION A high school diploma or GED is required, AA degree preferred. PROFESSIONAL & TECHNICAL KNOWLEDGE Possess an advanced level of written and oral communication skills, computational and computer skills (google sheets/excel), and mathematical knowledge. Requires competencies commensurate with the successful completion of PTCB Certification Exam. The position prefers Spanish/English bilingual fluency.

We offer a generous benefits package along with a $20k Sign on Bonus and a moving allowance. The Okanogan Valley has a lower cost of living than the WA average and comfortable living! Family Health Centers is growing. Come join our team of amazing Providers and Support Staff!!! If you desire a better work/home life balance, we may be the answer. FHC is located in the beautiful Okanogan Valley. We are close to the scenic Cascade Loop, and you can find various outdoor activities, including biking, hiking, snowboarding, skiing, fishing, boating, and much more. FHC serves Okanogan County and parts of Douglas County. We operate six medical clinics, two pharmacies, four dental clinics, and two mobile units, serving a rural population of close to 44,000. Our medical clinics provide a full range of high-quality healthcare services, from treating immediate health issues to ongoing care for chronic or multiple conditions, with a focus on preventive care and screening exams. PRIMARY ACCOUNTABILITY: The Physician Assistant's primary job function is to provide comprehensive primary care services for the patients of FHC with physician supervision. Job performance is evaluated through direct observation, consultation, and written documents. Qualifications: * Physician Assistant Certification. * WA License or the ability to obtain a WA license. * DEA certificate. * Great peer references and in good standing. * Approved for credentialing with health plans, Medicare, Medicaid. * Bilingual English/Spanish Preferred but not required We are proud to be a National Health Service Corps (NHSC) site. We promise to serve all patients, offer discounted fees to patients who qualify, not deny services based on a person's race, color, sex, national origin, disability, religion, sexual orientation, or ability to pay. Experience treating MOUD population is preferred, and willingness to learn is required; training is available for those without experience.

PRIMARY ROLE OBJECTIVE: The Dental Sterilization Technician primary job function is to be responsible for all dental and medical instrument sterilization in accordance with regulatory guidelines. MAIN DUTIES & RESPONSIBILITIES: MAIN DUTIES & RESPONSIBILITIES: Under general supervision, this position performs a wide variety of tasks related to inventory, decontamination, inspection, maintenance and assembly, sterilization, and coordinated dispensing of general and specialized surgical devices, reusable instrumentation and equipment Demonstrate knowledge of the FHC Mission and the supportive role of the CSR Department and staff in contributing to accomplishment of FHC's customer service, clinical and financial goals. Identify unsafe conditions/practice. Must be familiar with and practice safety, infection control and employee health policies and standards. Identify their own education needs and complete all mandatory training. Participate in error reporting and correction and continuous improvement of system processes and staff and department performance. Demonstrate knowledge of patient care areas, the dental instruments and medical devices they use, their collective and individual needs, concerns and expectations. Instrument inventory and alert team leaders if additional instrumentation will need to be acquired. Provide excellent Customer Service, partnering with, and offering assistance, guidance to internal and external customers, as well as service recovery when there's a complaint. Actively participate in identification of educational needs of individuals, the department and customer staff. Provide assistance to clinics in determining and accessing needed instruments, standardizing with other providers, reducing new purchases with exchanges of surplus, and optimizing access of a clinics inventory through set up of centralized storage. Per established procedures, Infection Control standards and prudent judgment: Deliver, pick up and receive reusable instruments and equipment assuring items are complete and handled to prevent damage or loss. Disassemble, clean, disinfect and sterilize reusable instruments and medical devices per MIFU's Reassemble, inspect and test all multi-part devices assuring they are complete and will function safely and as expected. Assemble, package, process and store medical supplies, instruments and equipment. Distribute reprocessed products. Operate department equipment safely. Use and check performance indicators to assure proper function and initiate corrective action if malfunction is identified. Perform and document sterilizer cycles, assuring parameters for sterilization are met. Challenge sterilizer performance with chemical and biological indicators. Initiate a recall or stop a process if potentially incomplete or unsafe for patient use. PLEASE SEE FULL JOB DESCRIPTION ATTACHED

The Nurse Practitioner will deliver a broad range of general diagnostic and therapeutic primary and/or behavioral health services to adolescent, adult, and geriatric clients with mental illness, chemical dependency, dual diagnosis depending on the nurse practitioner's areas of specialization and experience. The practitioner provides teaching for the patient and family to the health status utilizing additional resources as needed and makes appropriate referrals to other health professionals and community agencies. Practitioner will prescribe pharmacological and non-pharmacological therapies as needed and provide the relevant patient education related to these prescriptions. All practices will be provided under the direction of the Medical Director based on the signed Collaborative Practice Agreement. This position is 4 days a week, 1 day in Pike County, 3 days in Daviess County. Essential Functions The essential functions include, but are not limited to the following: Supports and adheres to the Organization's Mission, Vision, and Values. Responsible for the examination, diagnosis, and treatment withing the Nurse Practitioner's competencies. Will offer supervision and consultation to other staff members. This includes regular staffing of evaluations performed by clinical staff of the Family Health Center. Maintains medical staff privileges. Demonstrates professional growth and participates in continuing education to satisfy Family Health Center and professional requirements. Attends and participates in department meetings, medical staff committees, quality improvement committees and supervision with the FHC Medical Director. Performs other duties as assigned. Essential Technical/Motor Skills: Physical assessment skills, psychomotor skills. Interpersonal Skills: Diplomacy, tactfulness, negotiation, written and verbal communication skills and effective problem-solving skills. Essential Physical Skills: Sufficient stamina and mobility to provide direct patient care, i.e., must be able to bend, squat, twist and lift numerous times per day. Essential Mental Abilities: Ability to assess, collect, record, and interpret data. Ability to calculate medication dosages. Proficient in the care of all age groups according to Erickson's “Life Cycle” stage 1-8. Essential Sensory Requirements: Ability to visually assess clinical practice and patient conditions and to communicate with patients, co-workers, staff, physicians, students, and patient's families. Auditory ability to assess patients. Physical Demands and Work Environment This job description does not state or imply that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments at all times, including during times of emergency and disaster response. A review of this position has excluded the marginal functions of the position that are incidental to the performance of job duties. All duties and responsibilities are essential job functions or requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. As an employee of Family Health Center, I have been made aware of the confidential nature of the medical / personal / financial information that I have or may have access to and work with on a daily basis. I understand it is my responsibility to maintain the confidentiality of this information, be it written, verbal or electronic. At no time am I to divulge personal or confidential information to anyone other than a person who has a right to have the information; or directly or indirectly use personal, medical, or other confidential information for personal gain. At no time am I to access patient, employee, or financial information for other than medical or business reasons, for which I have a need and a legal right to know to carry out my job responsibilities. I further acknowledge that violation of this policy will result in discipline up to and including termination of employment. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. The Family Health Center is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Statements herein are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of an employee so classified. Education Degree Level Required: Graduate Graduation from an accredited Advance Nurse Practitioner (ANP) School of Nursing, and completion of an approved residency program. Must be licensed to practice medicine in the State of Indiana. License and Certification as stated in Bylaws. Registered Nurse license from Indiana State Board of Nursing. Nurse Practitioner authorization from the Indiana Health Professional Bureau.

The Associate or Clinical Therapist provides high-quality, evidence-based mental health services to individuals, families, and groups. This role may be filled by a licensed associate-level therapist working toward independent licensure, or by a fully licensed clinical therapist. Responsibilities include conducting assessments, developing treatment plans, delivering psychotherapy interventions, and collaborating with a multidisciplinary team to support patient well-being. Clinical Therapist (LCSW, LMHC, LMFT, or LCAC) are eligible for a $5,000 sign-on bonus! Essential Functions Conduct intake assessments and formulate initial diagnoses (under supervision for associate-level clinicians). Develop and implement individualized treatment plans based on patient needs and evidence-based practices. Provide individual, group, and family therapy using appropriate modalities (CBT, DBT, trauma-informed care, etc.). Monitor patient progress and adjust interventions as needed. Maintain accurate, timely, and compliant documentation in the Electronic Health Record (EHR). Collaborate with psychiatrists, primary care providers, case managers, and other professionals to ensure comprehensive patient care. Educate patients and families on mental health conditions, coping skills, and available resources. Participate in crisis intervention and risk assessments (with supervisory support for associate-level clinicians). Engage in ongoing training, supervision, and professional development to meet licensure and organizational requirements. Collaborate with community members to support continuity and quality of care. Adhere to all confidentiality, HIPAA, and ethical guidelines. Maintain all credentialing and privileging requirements. Meet organizational productivity standards. Perform other duties as assigned. Work-Related Experience Experience in a mental health or social services setting (internship experience accepted for associate-level). Experience working with diverse populations, including individuals with complex behavioral health needs. Familiarity with the DSM-5. Knowledge of HIPAA laws and protocols. Familiarity with crisis intervention, trauma-informed care, or chronic disease management preferred. Physical Demands and Work Environment Mental: Ability to manage emotionally charged situations and provide support to patients in distress. Strong problem-solving and decision-making skills in high-pressure situations. Ability to remain calm and effective in high-stress situations. Ability to provide compassionate care while maintaining professional boundaries. Physical: Primarily sedentary role with prolonged sitting for sessions and documentation. Occasional walking to different offices or community-based locations. Ability to perform repetitive motions, including typing. Working Conditions: Office setting with private consultation space. Clinical environment with potential exposure to infectious diseases, hazardous materials, and emotionally challenging patient cases. Associate-level clinicians work under structured supervision with case reviews and clinical guidance. Education, Certification, and Licensure Education: Master's degree in Social Work, Mental Health Counseling, Psychology, or Marriage and Family Therapy from an accredited institution. Certification: None required. Licensure: Associate-level license in Indiana (LSW, LMHCA, LMFTA, or LAC) or Independent licensure in Indiana (LCSW, LMHC, LMFT, or LCAC). Skills Strong clinical assessment and diagnostic skills (independent level). Foundational assessment and treatment planning skills (associate level). Proficiency or familiarity with evidence-based modalities (CBT, DBT, ACT, trauma-informed care, motivational interviewing). Ability to establish rapport and build therapeutic relationships with clients. Experience with Electronic Health Records (EHR). Effective time management and organizational skills. Commitment to ethical and culturally competent care. Base Compensation Associate Therapist - $53,040 Clinical Therapist - $66,000

PRIMARY ROLE OBJECTIVE: Works with the medical team to provide quality and comprehensive care to patients MAIN DUTIES & RESPONSIBILITES 1) Communicates health information to patients, support staff, and team members a) Answers patient phone calls, documents and communicates questions in Electronic Health Records (EHR) to provider if necessary b) Relays appropriate information to the patient from provider documents in EHR c) Assists providers with patient education d) Coordinates and processes medication refill requests per FHC standing orders and refill protocol e) Monitors and processes voice mail, EHR messaging and email in a timely manner f) Assists care team with assessment of patient and with identification of diseases and conditions g) Coordinates care, referrals and transitions of care for patient, in communication with other members of the FHC care team. 2) Patient Care a) Provide nursing care for FHC patients following established standards and practices and acting within the scope of the LPN license or MA-C certification. b) Obtains and records vital signs and patient history c) Administers medications by unit or single dosage, or by a dosage calculated and verified by a health care practitioner. Limited to legend drugs, vaccines, and Schedule III-IV controlled substances pursuant to a written order from a health care practitioner. d) Perform diagnostic testing limited to electrocardiography, respiratory testing and tests waived under the federal clinical laboratory improvement amendments (CLIA) program. e) Performs, prepares for, and assists with procedures in accordance with clinic protocols, policies, and procedures f) Performs standing orders for patients as approved by the Medical Director g) Checks refrigerator temperatures daily to ensure accurate storage of medications. h) Triage patients to level of employee licensure: assess patients as needed and provide appropriate nursing care. KNOWLEDGE, SKILLS & ABILITIES: Ability to access and complete data entry in the Electronic Practice Management (EPM) program Ability to access web-based applications and other computer programs including tele-health. Fully functional in use of the Electronic Health Records (EHR) program EDUCATION & EXPERIENCE: Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program Job duties require specific knowledge and training as a License Practical Nurse, typically acquired during completion of formal education problem. Job duties require specific knowledge and training in Medical assistance, typically acquired during completion of a (certificate of license program) in Medical Assistant with duration of up to a year or upon completion of the MA Apprenticeship program. ELIGIBILITY QUALIFICATIONS: Must be licensed as Certified Medical Assistant with the State of Washington. OTHER DUTIES CLAUSE: This is a summary only and not meant to be a comprehensive list of all the duties and responsibilities for the job. Changes to current duties and new duties and responsibilities can be assigned at any time without notice. Performance will be evaluated in relation to this job description to include any potential changes or addition to duties as assigned.

PRIMARY ACCOUNTABILITY: Assist medical team with coordination of patient-centered activities. PRIMARY DUTIES AND RESPONSIBILITIES Communicates health information to patients, support staff, and team members Answers patient phone calls, documents and communicates processes in Electronic Health Records (EHR). Relays appropriate information to the patient and medical team via face to face, phone, mail or documentation in EHR. Assists medical team with patient education Monitors and processes voice mail, EHR messaging and email in a timely manner Coordinate and assure access to identified areas of care necessary for improved patient health. Assists patients by scheduling appointments, generating referrals, and obtaining prior authorizations. Assists patients with access by providing insurance enrollment information, and enrollment to the patient portal. Maintain flow of documents into and out of EHR a) Triage incoming reports or forms to appropriate recipient for review, action, abstraction or signature Provide back up for Patient Registration, Schedulers and Interpreting services if needed. Assist with management of EHR data by obtaining, abstracting, scanning and copying documents needed to complete the daily workflow. GENERAL DEVELOPMENT Requires advanced organizational skills, in order to organize co-ordination of multiple internal and external activities for individual patients. Job duties require the ability to work independently and as part of a team Job responsibilities require individual development of priorities for effective performance of duties, including re-prioritization in response to changes in circumstances Employees are expected to determine an effective response to situations encountered within established precedent Job duties are typically performed in response to workflow or ongoing direction by the medical team. PROFESSIONAL &TECHNICAL KNOWLEDGE Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program. The position requires Spanish/English bilingual fluency. TECHNICAL SKILLS Ability to prepare basic correspondence and simple reports using computer. Ability to create, send and manage email. Ability to access and complete data entry in the Electronic Health Records (EHR) program Ability to access web-based applications and other computer programs. Fully functional in use of the Electronic Practice Management (EPM) program. Ability to use a multi-line phone system.

The Opportunity As an RN at Family Health Centers, you will provide direct patient care in a clinic setting, including performing assessments, administering medications, educating patients on health conditions and self-care, collaborating with healthcare providers to develop treatment plans, and maintaining accurate patient records, all while focusing on non-emergency patient care within a clinic environment. We are offering up to a $10K sign-on bonus to eligible candidates. Benefits & Incentives Competitive health care coverage (medical, dental, vision, life) 401(k) retirement plan with employer contribution Growth and advancement programs Employee Assistance Program LICENSES AND CERTIFICATIONS: Must have registered nurse licensure from the State of Washington. PRIMARY ROLE OBJECTIVE: Works with Clinic Supervisors in conjunction with Operations, Medical Providers and the Quality Improvement Team to ensure quality, comprehensive and coordinated care is delivered to patients in a PCMH/Team Based Care environment. MAIN DUTIES & RESPONSIBILITIES: Assists care teams with identification of complex chronic diseases and conditions to ensure the patient population receives appropriate care. Coordinates care with the medical, behavioral health and dental teams and patients to assess needs, identify barriers and coordinate plans of care and communication among multiple providers. Coordinates transitions of care with patients, PCP and other service providers. Relays appropriate information between patient and care team by documenting in EHR. Monitors and processes voicemail, EHR messaging and email in a timely manner. Works to the level of their license to maximize their contribution to Team Based Care Acts as a resource to MAs to help them work to the level of their license Acts as a leader in integrated teams to establish and maintain a positive work environment and strengthen relationships between teams and departments. Functions as an RN Case Manager in direct patient care when needed for complex patients Assists with Case Management in a Team Based Care environment as needed under the direction of the PCP Supports and contributes to Quality Initiatives that advance the goals of Family Health Center. Follows the direction of the Infection Control Manager to uphold the highest standards of patient and staff safety. Participates in PDSA cycles, capturing pertinent information to maximize the effectiveness of Process Improvement Provides professional nursing care for FHC patients following established standards and practices and acting within the scope of the RN license. Interacts frequently with high risk patients regarding care plans, by phone and in the clinical setting. Acts as an educational resource for patients and staff. Develops and discusses patient self-management plans in conjunction with PCP. Follows up with patients to assess compliance and progress with identified goals. Provides decision support and encourages treatment adherence Assists in PCMH strategies to identify high risk patients based on diagnosis and other factors; use reports to access data on high risk patients; work with Clinic Supervisor & Operations Manager to help develop and implement processes to ensure high risk patients received appropriate care at FHC. Triages patients to level of employee licensure: assess patients as needed and provide appropriate nursing care. Supports empanelment and helps to maintain accurate and appropriate Provider panels. Support Population Health to proactively improve the health of our community Participates in Team Based Care and Whole Person Care initiatives Works with QIP Leadership and the Clinic Nurse Supervisor to maintain compliance FHC strives to take every measure to ensure privacy and security. As part of our cyber security protocols, all employees must be able to participate in two-factor authentication.

PER DIEM PRIMARY ACCOUNTABILITY: The Pharmacist's primary accountability is to be responsible for the operation of a clinic pharmacy site in accordance with the goals and objectives of the clinic. The professional accountability is to provide safe, accurate and appropriate prescriptions and clinical services to patients within the framework of professional standards of care and legal requirements. PRIMARY DUTIES AND RESPONSIBILITES Professional Pharmacy Standards Advocate Assures that the clinic maintains standards of pharmacy practice equal to or above those accepted by professional ethics, and federal/state regulatory agencies. Provides in-service training for pharmacy personnel or other clinic personnel as related to pharmaceutical issues Responsible for All Facets of Prescription Dispensing Performs the duties of a pharmacist, including dispensing prescriptions, and counseling patients on their medications. Reviews medical charts per OBRA requirements. Assures the maintenance and safekeeping of pharmacy records. Utilizes and supervises pharmacy technicians/assistants as appropriate, with the pharmacist assuming final responsibility for work performed by the staff. The pharmacist only delegates duties or activities to the staff as allowed by law and policies/procedures. Provides appropriate instructions/education for pharmacy staff. Maintains accurate records of all narcotics and other controlled substances as required by federal and state law. Medication Inventory Management Oversees the clinic medication formulary. Maintains a cost effective pharmacy inventory. Supervises the ordering of medications and supplies for pharmacy and clinic departments within the guidelines of the clinic formulary. Replaces emergency medications in nursing stations and other departments at the request of the nursing staff. Places medication orders for routine and special-orders as warranted. Provides Pharmacy Expertise to Medical and other Staff Member of the clinic provider team to discuss clinical and pharmaceutical topics affecting patient care. Provides drug and pharmacy information, as needed and requested, to medical providers and other clinic personnel Participates in quality assurance programs and projects supporting the vision and mission of the pharmacy and clinic. Assists with training and orientation of new pharmacy employees or students. PROFESSIONAL &TECHNICAL KNOWLEDGE Possesses advanced level general skills, including written and verbal communications skills, computational and computer skills, mathematical knowledge and pharmaceutical knowledge acquired through completion of a Bachelor's Degree or Doctor of Pharmacy Degree LICENSE AND CERTIFICATION Washington State Pharmacist License is required

PER DIEM Looking for a healthcare career? Family Health Centers is a fast-growing and dynamic organization. This may be the opportunity you have been looking for! PRIMARY ACCOUNTABILITY: The Pharmacy Assistant supports the dispensing and clinical functions of the pharmacy by working to the limits of their licensure. PRIMARY DUTIES AND RESPONSIBILITES 1) Responsible for the intake of refill prescriptions a) Reviews refill requests for appropriateness. b) Submits refill requests through the Electronic Health Records (EHR) c) Maintains patient profiles. d) Uses EHR to verify compliance with 340B regulations. 2) Responsible for prescription adjudication a) Assesses the correct billing type b) Process prior authorizations c) Resolve issues when they arise (e.g., third-party claims denials) and reprocesses billing as needed. Please see the complete job description attached. PROFESSIONAL & TECHNICAL KNOWLEDGE Possesses a basic level of written and oral communication skills, computational and computer skills, and mathematical knowledge, typically acquired through completion of high school or GED program. The position prefers Spanish/English bilingual fluency. It requires operational knowledge of state and federal pharmacy law and a solid understanding of the 340B Drug Purchasing Program. Requires an operational knowledge of medication names (brand and generic) and their uses. LICENSE/CERTIFICATION Must be able to maintain a Washington State Pharmacy Assistant certification.