Post job

The Faulkner Organization jobs

- 9,925 jobs
  • Sr. Manager, Portfolio Analytics & Strategy - Hybrid

    Carmax 4.4company rating

    Remote or Kennesaw, GA job

    9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be! About this job Each year, CarMax Auto Finance (CAF) helps CarMax customers with vehicle financing and optional protection products. We strive for a simple and seamless consumer experience by offering fast, on-site financing, competitive terms, and convenient payment methods. The Senior Manager, Portfolio Analytics & Strategy leads strategy development and advanced analytics supporting CAF's Operations and Portfolio Management functions. You will manage a team of Analysts and partner with leaders across Servicing, Legal, Risk, Finance, and Technology to optimize Servicing, pre- and post-charge-off strategy, digital communications, customer treatment models, productivity and loss improvements. This role sits at the intersection of business strategy, customer experience innovation and data science. You will spend your time Leading analytics initiatives across operations to monitor portfolio performance, monitor strategies and recommend process and reporting improvements Guiding the formulation of contact and servicing strategies, portfolio segmentation, and channel optimization to evaluate algorithm performance and identify opportunities for continuous improvement. Managing and mentoring a high-performing analytics team, providing coaching, feedback, and long-term career development Designing and executing champion/challenger strategies and data-driven campaigns to improve customer experience and loss outcomes Partnering with cross-functional teams (Operations, Finance, Technology, Legal, Compliance, Product) to develop and implement portfolio and treatment strategies Guiding analyst through design, development and deployment of machine learning models across customer treatment, valuation, loss mitigation, and AI-powered decisioning with a hands-on approach Exploring and implementing opportunities using Generative AI and Large Language Models (LLMs) to modernize operations in partnership with Technology. Communicating clear, actionable recommendations through dashboards, presentations, and storytelling to senior stakeholders What you will need to succeed This role is ideal for an innovative analytics leader ready to shape strategy, apply machine learning techniques, and make a visible impact in Servicing. The ideal candidate combines strong technical skills in data analytics, modeling and AI with vast experience in portfolio performance. They are proven team leaders who can recruit, mentor, and develop talent, and they excel at turning insights into decisions that influence senior leadership. Success in this role requires comfort with fast-paced, ambiguous environments, very strong business acumen in collections and servicing, and expertise in data infrastructure, automation, and performance measurement. They should also be skilled in building complex models, explaining business metrics, and teaching others to do the same. To be eligible Bachelor's degree in a quantitative or business field required; advanced degree (MS, MBA, etc.) strongly preferred 5+ years in analytics or strategy, including 2+ years leading teams. Experience creating and maintaining data science algorithms in business environments and designing and analyzing statistical tests. Deep working knowledge of Python, SQL, and cloud-based platforms (e.g., Azure); GitHub experience a plus Strong results focus, project management, & teamwork Ability to explain complex concepts and communicate business insights to the team, other managers, with similar and different business backgrounds, and Senior Executives alike. Work Location and Arrangement: This role will be based out of the Kennesaw, GA Office and has a Hybrid work arrangement. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. CarMax Core Values The Strategy department tackles complex problems while striving to be a great representation of CarMax's 4 core values: Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work Put People First: We're focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other's expertise and perspectives Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax's position as an industry leader About CarMax CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $51k-78k yearly est. 1d ago
  • Hybrid Service Writer / Diesel Mechanic

    Truckpro LLC 4.1company rating

    Remote or Richmond, VA job

    TruckPro is seeking a Hybrid Service Writer / Diesel Mechanic who will be responsible for serving as the primary point of contact for customers, handling all aspects of service intake and communication, and performing hands-on repairs on diesel-powered vehicles and equipment. This dual-role position requires a professional who can effectively manage customer expectations while expertly diagnosing, maintaining, and repairing diesel engines and systems. Benefits for Service Writer/Diesel Mechanic: Competitive Pay Paid Training Employee Referral Bonus Medical, Dental and Vision 401K - with company match Paid Time Off - NO WAITING PERIOD Paid Holidays Safety Boot Purchase Reimbursement Unique company culture that values its people A hybrid service writer and diesel mechanic role combines the duties of customer service and vehicle repair into a single role. This position requires a professional with a dual skill set: excellent communication and customer-facing skills, along with a deep mechanical and electrical knowledge of diesel engines and heavy-duty vehicles. Service Writer Responsibilities Include: Greet customers, listen to their descriptions of vehicle problems, and ask probing questions to diagnose issues Translate customer concerns and symptoms into detailed, accurate repair orders for the shop's records Provide comprehensive and transparent cost estimates for parts and labor, and obtain customer authorization before beginning repairs Communicate proactively with customers throughout the repair process, providing updates on progress, explaining complex repairs in simple terms, and notifying them of any changes to the estimate or timeline Process invoices, handle billing, and ensure all warranty paperwork is completed correctly Schedule service appointments and manage the shop's workflow to ensure efficient operations Coach, train, and mentor mechanics/technicians Diesel Mechanic Responsibilities Include: Perform diagnostic tests using specialized software and tools to identify mechanical and electrical problems in diesel engines, transmissions, and other vehicle systems Conduct thorough inspections and follow a diagnostic checklist to ensure all critical parts of heavy-duty trucks, construction equipment, or other diesel-powered machinery are examined Perform preventative and routine maintenance, including oil changes, fluid level checks, wheel balancing, and tire rotation Repair or replace faulty components, such as engines, brake systems, steering mechanisms, and electrical systems, using hand and power tools Perform welding and driveline repairs (requires hot work awareness) Test-drive vehicles after repairs to ensure they operate correctly and have been fixed to standard Maintain a clean and safe work environment, adhering to all safety regulations and disposal procedures Service Writer/Diesel Mechanic Candidates Will Have: Comprehensive understanding of service operations in the heavy-duty truck industry ( Prior experience as a service writer or service advisor is highly desirable) 5+ years hands-on experience as a diesel mechanic or technician ( within heavy-duty industry required ) Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical customers Solid knowledge of diesel engine systems, repair procedures, and maintenance protocols Proficiency with diagnostic software, shop management systems, and basic office software (i.e., diesel laptop, Eaton, Bendix, ABS Brakes, JPro ) Excellent organizational and problem-solving skills, with the ability to multitask in a fast-paced environment A valid driver's license and a clean driving record ( required ) Current or ability to obtain at company expense: CDL Class B or Class A ( required ) Relevant certifications, such as those from the National Institute for Automotive Service Excellence (ASE), are a plus A degree or certification in diesel technology, or a related field ( preferred ) Proficient with MS Office Suite products with ability to conduct basic tasks in Excel Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The work is active Typically the associate will lift, pull and move heavy duty truck parts that might be in excess of 50+ lbs The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, lifting, and pushing Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. While performing the primary duties of the job, the associate will be regularly exposed to dirt, dust, fumes, and noise and temperature variances E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law." #LI-MW1
    $27k-34k yearly est. 2d ago
  • Master Stylist

    Ulta Beauty, Inc. 4.3company rating

    Ontario, OH job

    Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. : GENERAL SUMMARY & SCOPE The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Master Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. Perform product demonstrations with guests to drive sales and guest service experience. Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance. People Develop guest relationships through consultations and appropriate retail and service recommendations. Serve all guests, including walk-in guests, in a timely and efficient manner. Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience. Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest experience. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. Attend mandatory trainings and meetings to enable continuous professional development. Process Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. Follow established service protocols to ensure a consistent and exceptional guest experience. Utilize appropriate booking and clientele systems to book guests for return services and for events. Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times. Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. Adhere to the Ulta Beauty dress code. Protect company assets by following loss prevention best practices and providing exceptional guest service. Execute other operational tasks as directed. : JOB QUALIFICATIONS Education Cosmetology license Experience Previous relevant work experience is required Skills Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. Proficiency with use of equipment and chemicals needed to perform technical work Proficiency to demonstrate, recommend and sell pro hair care and makeup products Developed communication skills Ability to work independently and as part of a team Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS Continuous mobility during shift Continuous lifting and/or moving up to 10 lbs. during shift Frequent bending, reaching, and twisting during shift Ability to stand for long periods of time during shift Continuous coordination and manipulation of objects during shift. If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. : The pay range for this position is the higher of $10.70 - $13.60 / Hour or services pay for the workweek pursuant to the Company's Services Compensation Plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** About: At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $10.7-13.6 hourly 1d ago
  • Retail Store Manager - Easton Gateway

    Bath & Body Works 4.5company rating

    Columbus, OH job

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT). Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership. Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues. Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities. Implement and sustain floorset direction to optimize the business and bring the product story to life. Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback. Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in Our Values and elevated product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. Train, coach, reward, and motivate associates to improve selling and the customer experience. Reinforce selling expectations, performance, results, and accountability with all associates. All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. Maintain our values, policies, and procedures. Qualifications Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment. 2+ years of experience in a manager role, preferably in a retail setting. Thrives in a customer-first based retail environment. Ability to foster a customer-focused selling culture. Passion for attracting, developing, and retaining top talent. Effective communication skills, being open to feedback, and the ability to adapt quickly. Ability to provide in the moment coaching to associates. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education High school diploma, GED certificate, or Relevant Work Experience Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. 40% merchandise discount and free product that encourages you to come back to your senses! Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. Opportunity for paid time off and additional family benefits including paid maternity and parental leave. Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.
    $31k-57k yearly est. 3d ago
  • Energy Optimization Associate

    Applied Digital 3.8company rating

    Remote or Fargo, ND job

    Energy Optimization Associate Reports To: VP of Operations FLSA Status: Exempt/Full Time Job Level: Individual Contributor Primary Location: Fargo or Jamestown, ND At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms. We are: Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution. Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers. Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Job Overview: The Energy Optimization Associate is an entry-level to early-career position designed to support Applied Digital's Energy Optimization Team through reporting, analytics, operational support, and data quality management. This role helps ensure accurate market intelligence, data flow, and documentation to enable real-time decision-making. This is a foundational role with a clear growth path into Real-Time Scheduling, Curtailment Operations, Market Forecasting, or Optimization Analytics. The ideal candidate is curious, analytical, detail-oriented, and eager to learn power market dynamics, industrial load behavior, and curtailment strategy. Candidates with backgrounds in utility operations support, engineering technology, energy analytics, industrial operations, or technical data roles are strong fits, as are high-potential candidates with strong quantitative or operational aptitude. Key Responsibilities: Operational Support & Reporting Compile daily operational reports summarizing price curves, curtailment events, operational status, and identified risk factors. Maintain optimization logs, data repositories, and documentation for real-time and day-ahead activities. Support Schedulers and Analysts by preparing datasets, charts, and summaries for morning and evening volatility windows. Track key KPIs including forecast accuracy, response time, savings performance, and execution compliance. Data Management & Quality Assurance Perform data validation checks on SCADA inputs, market price feeds, and internal dashboards. Support reconciliation of curtailment events with settlement data and utility billing. Maintain historical archives of prices, load patterns, weather impacts, and operational adjustments. Market & System Monitoring Monitor market notifications, outage advisories, weather alerts, and system operator bulletins. Provide early-warning flags to the team when conditions indicate potential volatility. Assist in documenting real-time issues or anomalies for post-event review. Cross-Functional Coordination Collaborate with Operations, Engineering, and Site Leadership to collect operational metrics and contextual data. Help communicate upcoming volatility windows or operational changes to Operators. Assist with preparation for leadership briefings and performance reviews. Growth & Skill Development Participate in structured training covering LMP fundamentals, curtailment strategy, grid operations, and forecasting basics. Shadow Real-Time Schedulers during morning and evening peaks. Take on increasingly complex tasks including basic modeling, forecasting, or intraday analysis as skills develop. Required Qualifications: 0-3 years of experience in: Energy operations support Utility or industrial operations Technical analysis or reporting roles Engineering or quantitative support functions Strong analytical and critical-thinking skills. Proficiency in Excel/Google Sheets; ability to work with structured datasets. Strong communication, documentation, and organizational skills. Demonstrated ability to learn quickly in a fast-paced environment. Preferred Qualifications: Exposure to power markets, grid operations, or SCADA systems. Experience with Python, SQL, Power BI, Tableau, or other analytic tools. Degree in engineering, economics, mathematics, energy systems, or related field. Prior experience supporting industrial loads, utilities, or operational teams. Physical Requirements: Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Working Conditions by Location: Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.) Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
    $30k-62k yearly est. 4d ago
  • Help Desk Specialist

    Aquarius Professional Staffing 3.4company rating

    Seville, OH job

    Would you like the opportunity to get your foot in the door with one of the most reputable financial institutions in the area? Don't miss your chance and apply now! What you will be doing as the Help Desk Specialist: Ensure proper computer operation so that the end users can accomplish business related tasks. r Receiving initial calls/emails Prioritizing, documenting and actively resolving associates IT problems. Makes escalation for incidents when necessary. Field/answer incoming requests to the Service Desk via both Telephone and E-mail to ensure courteous, timely and effective resolution to associates issues. Investigate and resolve association workstation hardware and software issues and escalate more advanced issues to either Tier 2 or 3 for resolution. Create initial tracking work orders, document corrective action for problem resolution, use workflow tools and practices to achieve first call resolution. What you will need as the Help Desk Specialist: Exceptional Customer service skills MS Certification A+ and or 1-2 year's related experience with basic computer hardware Familiar with Active Directory; resolve associate password related incidents for user environment, and various web based HR applications Knowledge of basic computer hardware Experience with desktop systems, including Windows XP Exceptional written and oral skills Experience with Desktop systems and Windows current operating systems Strong Documentation skills Proven analytical and problem-solving abilities
    $46k-64k yearly est. 5d ago
  • Car Wash - Detailer

    Waterway Carwash 4.1company rating

    Cuyahoga Falls, OH job

    Waterway Carwash is looking for Car Wash - Auto - Detailers at our Bainbridge, Pepper Pike, and Hudson locations! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights. Waterway Carwash is looking for Car Wash - Auto - Detailers at our Bainbridge, Pepper Pike, and Hudson locations! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights. The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Attendant will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot. Compensation: Competitive rates and cash tips daily! Avg $15 per hour. Our top earners make over $19 per hour. Locations - positions available at: Waterway Carwash - Bainbridge - 7010 Aurora Rd. Aurora OH 44202 Waterway Carwash - Pepper Pike - 30299 Chagrin Blvd. Pepper Pike, OH 44124 Waterway Carwash - Hudson - 5611 Darrow Rd. Hudson, OH 44236 Why Waterway? Perks and Discounts Flexible scheduling - Daytime, Evening, and Weekend shifts available. Tuition Assistance Program - up to $4,000 a year! Free Car Washes and Gas Discounts. Referral Bonus program. Recognized as a Top Workplace multiple years running. Advancement, Promotion, & Cross-Training Opportunities. Waterway is proud to be recognized a multi-time USA Today and The Plain Dealer cleveland.com Top Workplace as voted by our team members! Qualifications: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Responsibilities: Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected. Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete. Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings. Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas. Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Various other functions as identified and directed by management. Physical Requirements: Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
    $15-19 hourly 6d ago
  • Sales Professional

    Diamond Cellar Holdings 3.7company rating

    Columbus, OH job

    Diamond Cellar, a family-owned company rich in history, has been a cornerstone of the jewelry industry in Columbus, OH, with additional locations in Nashville, TN, and Tulsa, OK. As one of the largest independent jewelry companies in the United States, we pride ourselves on delivering unparalleled customer service and showcasing some of the world's most renowned and sought-after brands, including Patek Philippe, Rolex, David Yurman and Roberto Coin. Our commitment to a fun, enjoyable, and pleasant environment has fostered a loyal team of employees who have been with us for decades. Locations: Columbus, OH (Dublin and Easton Town Center) Why Join Diamond Cellar? Work-Life Balance: We prioritize our associates' well-being by closing our doors during evenings and Sundays, allowing you to enjoy quality time with your loved ones. However, we require availability on Saturdays to meet our customers' needs. Unlimited Earning Potential: Thrive in a fast-paced environment with no cap on earning potential. Continued Education: Benefit from ongoing support and training to enhance your knowledge with GIA and understanding of the luxury market. Prestigious Brands: Work with exquisite collections and showcase fine craftsmanship from our in-house designer goldsmiths. Key Responsibilities: ·Deliver exceptional customer service to every client, whether they are in for a simple repair, a watch battery, or purchasing a luxury item. ·Build and maintain a strong clientele by leveraging your interpersonal skills and sales expertise. ·Stay informed about the latest trends and products in the luxury market. ·Provide a memorable shopping experience that reflects our commitment to excellence. Qualifications: ·Strong understanding of sales principles and customer service practices. ·Excellent communication and interpersonal skills. ·Experience in luxury retail and clientele building is a plus. ·GIA training is preferred but not required. Featured Benefits: ·Medical, Vision, and Dental Insurance ·401(k) Plan ·Paid Time Off Diamond Cellar Holdings is an equal opportunity employer dedicated to promoting diversity of all levels of employees. While we appreciate you interest, please know that due to the large volume of applicants we receive, we are only able to contact the applicants best suited to the requirements of the position.
    $69k-121k yearly est. 2d ago
  • Customer Experience Associate

    RH 4.3company rating

    Columbus, OH job

    RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer Service, high-end furniture and luxury retail preferred Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
    $22k-27k yearly est. 3d ago
  • Retail Lead Generator - Hourly + Bonuses

    Marvin 4.4company rating

    Cleveland, OH job

    At Marvin, we're driven by a powerful purpose: to imagine and create better ways of living. For over 100 years, we've been a family-owned and -led company committed to helping people live healthier, happier lives through thoughtful design, exceptional craftsmanship, and a deep understanding of how people live and work in their homes. Infinity by Marvin is our dedicated replacement window and door business, bringing Marvin's legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation-making the window replacement process simple, seamless, and satisfying. We're looking for Brand Ambassadors who are personable, confident, and genuinely excited to connect with others. The ideal candidate is outgoing, authentic, and thrives in social settings-someone who can spark meaningful conversations, build trust quickly, and represent Marvin with pride. Looking for a flexible, high-reward opportunity?Whether you're launching a new career in sales, bringing experience to a growing team, or seeking a part-time role with serious earning potential-this position is built for you. Highlights of your role Represent Marvin at retail stores, trade shows, and local events Engage with shoppers and spark interest in our premium window and door solutions Generate qualified leads by converting conversations into in-home consultation appointments Set up and maintain professional, eye-catching displays Why You'll Love This Role Your Performance Drives Your Paycheck: Top performers regularly earn $1,000+ per week, even with a part-time schedule - and there's no cap on bonuses Flexible Scheduling: Choose shifts that fit your life - days, evenings, and weekends Career Growth or Side Hustle: Whether you're starting out or leveling up, this role grows with you Paid Training: Get expert onboarding and support from day one Toll Reimbursement: We've got your travel covered You're a good fit if you have (or if you can) Have reliable transportation - you'll be traveling to retail locations and events in your area. Love starting conversations - you're naturally outgoing and enjoy connecting with new people. Can handle rejection with confidence - you know that every "no" gets you closer to a "yes." Enjoy helping customers - you're energized by engaging with people and making a great first impression. Can lift up to 40 lbs - setting up displays is part of the job. Are comfortable on your feet - you'll be standing and moving around during your shift. We also want to make sure you have 18 years of age or older Have a smartphone Flexibility to work a minimum of 15 hours per week We invite you to see yourself at Marvin From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. Ready to represent a premium brand and get rewarded for your hustle?Apply today and start building a flexible, fulfilling future with Infinity by Marvin. Marvin is an equal opportunity employer Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at ...@marvin.com. Compensation Earn $18 - $30+/hr - guaranteed hourly pay of $18/hr plus weekly bonuses for every qualified lead
    $18-30 hourly 15d ago
  • Key Account Executive - Facility Solutions (Hudson Valley-Upstate New York)

    Staples, Inc. 4.4company rating

    Remote or Kingston, NY job

    Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the Hudson Valley-Upstate New York market. While the role is fully remote, candidates located within or near this market, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $126k-160k yearly est. Auto-Apply 2d ago
  • Director Site Operations

    Applied Digital 3.8company rating

    Remote or Fargo, ND job

    Title: Site Director, Data Center Operations Department: Operations Reports to: Vice President of Operations Status: Full-time, exempt At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms. We are: Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution. Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers. Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Position Overview: The Director of Site Operations will lead the overall operations of one or more Applied Digital Data Center campuses, ensuring the safe, reliable, and efficient performance of all mechanical and electrical systems, building infrastructure, and data module operations. This position oversees a team of Critical Facility Engineers (CFEs) and/or Manager-level personnel in a 24/7 mission-critical environment. The role requires close collaboration with Reliability Engineering, Design Engineering, Construction, and other internal teams to maintain uptime, optimize facility performance, and deliver superior service to our customers. While this position is not a “Chief Engineer” role, a strong understanding of electrical and mechanical building systems is essential to effectively direct maintenance and operations. Key Responsibilities: Lead site operations and engineering functions to ensure safe, effective, and reliable facility performance. Manage and develop teams of CFEs and/or Managers across all shifts within a 24/7 operational environment. Achieve and maintain facility availability and capacity targets across assigned campuses. Foster a team-oriented environment that promotes accountability, engagement, and professional growth. Ensure completion and quality of preventive and corrective maintenance through use of the Critical Maintenance Management System (CMMS). Develop and review maintenance procedures, including MOPs and SOPs, ensuring adherence to Applied Digital standards and mission-critical safety protocols. Schedule, coordinate, and oversee vendor maintenance and break/fix activities, ensuring all work follows approved procedures. Evaluate and improve system performance through cost-effective operational enhancements. Lead incident and event management efforts, including root cause analysis and corrective actions. Oversee employee training and certification programs for mechanical, electrical, and operational competencies. Prepare and manage operational and capital budgets for assigned facilities. Ensure proper planning, implementation, and closeout of projects within the Data Center facilities. Develop scopes of work, solicit bids, and manage contracted services. Uphold world-class customer satisfaction by responding promptly and effectively to operational or service-related issues. Collaborate with senior leadership to establish and achieve departmental KPIs and performance metrics. Perform additional duties as assigned. Qualifications: Required: Bachelor's degree in Engineering, Business, or a related field, or equivalent work experience. 10+ years of experience in Data Center operations, engineering, or maintenance supervision. 10+ years of direct management experience with proven leadership and people development skills. Strong understanding of electrical and mechanical building systems and their operational dependencies. Proficiency with CMMS systems, Microsoft Office Suite, and Building Automation Systems (BAS). Demonstrated ability to deliver exceptional customer service in a mission-critical environment. Excellent verbal and written communication skills. Preferred: Experience managing large-scale Data Center campuses or multi-site operations. Background in mission-critical maintenance programs or hyperscale environments. Knowledge of EPA, OSHA, and other applicable regulatory compliance standards. Experience developing or improving MOPs/SOPs in a mission-critical context. Familiarity with operational excellence frameworks and continuous improvement methodologies. Physical Requirements: Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Working Conditions Based on Location: Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.) Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate. Site Location: We are a 24-hour facility. Work hours (shifts) are assigned as necessary to satisfactorily perform job functions, ensure compliance, and support efficient company operations. Some positions require work at irregular hours (nights/weekends), overtime, alternating shifts, and working in challenging conditions (heat/cold, hazardous environments, loud worksites). Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate. Note: The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
    $66k-111k yearly est. 2d ago
  • Sales Support Specialist

    Diamond Cellar Holdings 3.7company rating

    Columbus, OH job

    Diamond Cellar, a family-owned company rich in history, has been a cornerstone of the jewelry industry in Columbus, OH, with additional locations in Nashville, TN, and Tulsa, OK. As one of the largest independent jewelry companies in the United States, we pride ourselves on delivering unparalleled customer service and showcasing some of the world's most renowned and sought-after brands, including Patek Philippe, Rolex, David Yurman and Roberto Coin. Our commitment to a fun, enjoyable, and pleasant environment has fostered a loyal team of employees who have been with us for decades. We are seeking a highly organized and detail-oriented Sales Support Specialist to join our Easton team. This role is essential to the success of our store, providing both administrative and operational support. The ideal candidate is a team player with excellent communication skills and a passion for delivering exceptional customer service. Key Responsibilities Provide high-level administrative support to designated sales executives Gift wrap customer purchases with care and attention to detail Locate and retrieve inventory for the sales team Return merchandise to appropriate display cases Stock product displays and maintain office supply levels Keep display cases clean, organized, and visually appealing Troubleshoot point-of-sale (POS) system issues for sales staff Contact clients with updates regarding their repairs Assist with client pickups and ensure a smooth handoff Greet clients warmly and offer refreshments Run errands to storage and assist with miscellaneous tasks Support general store cleaning and upkeep duties Assist with Receptionist duties Diamond Cellar Holdings is an equal opportunity employer dedicated to promoting diversity of all levels of employees. While we appreciate you interest, please know that due to the large volume of applicants we receive, we are only able to contact the applicants best suited to the requirements of the position.
    $30k-44k yearly est. 3d ago
  • Car Wash - Detailer

    Waterway Carwash 4.1company rating

    Ohio job

    Waterway Carwash is looking for Car Wash - Auto - Detailers at our Bainbridge, Pepper Pike, and Hudson locations! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights. Waterway Carwash is looking for Car Wash - Auto - Detailers at our Bainbridge, Pepper Pike, and Hudson locations! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights. The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Attendant will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot. Compensation: Competitive rates and cash tips daily! Avg $15 per hour. Our top earners make over $19 per hour. Locations - positions available at: Waterway Carwash - Bainbridge - 7010 Aurora Rd. Aurora OH 44202 Waterway Carwash - Pepper Pike - 30299 Chagrin Blvd. Pepper Pike, OH 44124 Waterway Carwash - Hudson - 5611 Darrow Rd. Hudson, OH 44236 Why Waterway? Perks and Discounts Flexible scheduling - Daytime, Evening, and Weekend shifts available. Tuition Assistance Program - up to $4,000 a year! Free Car Washes and Gas Discounts. Referral Bonus program. Recognized as a Top Workplace multiple years running. Advancement, Promotion, & Cross-Training Opportunities. Waterway is proud to be recognized a multi-time USA Today and The Plain Dealer cleveland.com Top Workplace as voted by our team members! Qualifications: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Responsibilities: Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected. Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete. Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings. Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas. Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Various other functions as identified and directed by management. Physical Requirements: Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
    $15-19 hourly 6d ago
  • Customer Service Representative

    Waterway Carwash 4.1company rating

    Aurora, OH job

    Waterway is hiring Customer Service Associates at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average is $19 per hour ($15.25 base pay + sales bonuses). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Locations: Bainbridge - 7010 Aurora Rd, Aurora, OH 44202. Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124 Hudson - 5611 Darrow Rd, Hudson, OH 44236 Other locations across Cleveland available. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
    $15.3-19 hourly 5d ago
  • Store Director

    Diamond Cellar Holdings 3.7company rating

    Columbus, OH job

    Diamond Cellar, a family-owned company rich in history, has been a cornerstone of the jewelry industry in Columbus, OH, with additional locations in Nashville, TN, and Tulsa, OK. As one of the largest independent jewelry companies in the United States, we pride ourselves on delivering unparalleled customer service and showcasing some of the world's most renowned and sought-after brands, including Patek Philippe, Rolex, David Yurman and Roberto Coin. Our commitment to a fun, enjoyable, and pleasant environment has fostered a loyal team of employees who have been with us for decades. Job Description We are seeking an experienced professional to join our team as a Store Director. This leadership role is responsible for driving sales, achieving margin expectations, and ensuring exceptional customer service. As the Store Director, you will assist in leading, inspiring, and developing a team of sales associates and managers to achieve and surpass store performance goals, fostering a positive, inclusive, and high-performance work environment. You will facilitate regular training and development sessions to ensure staff are knowledgeable about products, luxury trends, and customer service expectations. In this role, you will partner with senior leadership and store managers to develop and implement strategies to drive sales, increase client visits, and optimize profitability. You will analyze sales data, market trends, and customer feedback to make informed business decisions, setting, monitoring, and achieving sales targets and KPIs. Ensuring an unparalleled luxury shopping experience by maintaining high standards of client service and store presentation, you will address and resolve client inquiries professionally and effectively, developing and maintaining relationships with high-profile guests and VIP clients. Additionally, you will partner with the store operations team to oversee daily store functions, including inventory management, merchandising, and visual displays, ensuring compliance with Diamond Cellar policies, procedures, and standards. You will manage store budgets, financial reports, and forecasts, optimizing cost control while maintaining high service and product standards. Collaborating with the marketing team, you will plan and execute in-store events and promotions that enhance brand visibility and customer engagement, acting as a Diamond Cellar ambassador at community events, networking functions, and charitable activities. All store activities must align with Diamond Cellar's image, values, and strategic goals. Responsibilities and Qualifications General As required of each staff member, the person in this position must embrace and promote the Core Values of the Johnson Family's Diamond Cellar. Minimum work week of 45 hours. Must have suitable experience to be able to collaboratively negotiate sales goals with individual staff members in conjunction with the other VP's & management of the Sales business unit. Must possess and demonstrate positive and proactive communication skills to deliver collaborative management of the sales staff. Experience Extensive experience in true luxury retail, with a proven track record in a store leadership role. Strong background in leading high-performing teams and managing store operations, with preference given to experience in luxury jewelry and timepieces. Education Bachelor's degree is preferred. Advanced degrees, GIA accreditations, and relevant certifications are a plus. Skills Exceptional leadership and interpersonal skills. Strong financial acumen and analytical abilities. Excellent communication, negotiation, and conflict resolution skills. In-depth knowledge of luxury jewelry trends, products, and customer preferences. Personal Attributes Passion for luxury jewelry and a deep understanding of the high-end market. High level of professionalism, integrity, and attention to detail. Ability to thrive in a fast-paced and dynamic environment. Diamond Cellar Holdings is an equal opportunity employer dedicated to promoting diversity of all levels of employees. While we appreciate you interest, please know that due to the large volume of applicants we receive, we are only able to contact the applicants best suited to the requirements of the position.
    $40k-56k yearly est. 3d ago
  • Key Account Executive - Facility Solutions (greater Denver area)

    Staples, Inc. 4.4company rating

    Remote or Fort Collins, CO job

    Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the greater Denver market. While the role is fully remote, candidates located within or near Denver, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $105k-134k yearly est. Auto-Apply 2d ago
  • Retail Lead Generator - Hourly + Bonuses

    Marvin 4.4company rating

    Alliance, OH job

    At Marvin, we're driven by a powerful purpose: to imagine and create better ways of living. For over 100 years, we've been a family-owned and -led company committed to helping people live healthier, happier lives through thoughtful design, exceptional craftsmanship, and a deep understanding of how people live and work in their homes. Infinity by Marvin is our dedicated replacement window and door business, bringing Marvin's legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation-making the window replacement process simple, seamless, and satisfying. We're looking for Brand Ambassadors who are personable, confident, and genuinely excited to connect with others. The ideal candidate is outgoing, authentic, and thrives in social settings-someone who can spark meaningful conversations, build trust quickly, and represent Marvin with pride. Looking for a flexible, high-reward opportunity?Whether you're launching a new career in sales, bringing experience to a growing team, or seeking a part-time role with serious earning potential-this position is built for you. Highlights of your role Represent Marvin at retail stores, trade shows, and local events Engage with shoppers and spark interest in our premium window and door solutions Generate qualified leads by converting conversations into in-home consultation appointments Set up and maintain professional, eye-catching displays Why You'll Love This Role Your Performance Drives Your Paycheck: Top performers regularly earn $1,000+ per week, even with a part-time schedule - and there's no cap on bonuses Flexible Scheduling: Choose shifts that fit your life - days, evenings, and weekends Career Growth or Side Hustle: Whether you're starting out or leveling up, this role grows with you Paid Training: Get expert onboarding and support from day one Toll Reimbursement: We've got your travel covered You're a good fit if you have (or if you can) Have reliable transportation - you'll be traveling to retail locations and events in your area. Love starting conversations - you're naturally outgoing and enjoy connecting with new people. Can handle rejection with confidence - you know that every "no" gets you closer to a "yes." Enjoy helping customers - you're energized by engaging with people and making a great first impression. Can lift up to 40 lbs - setting up displays is part of the job. Are comfortable on your feet - you'll be standing and moving around during your shift. We also want to make sure you have 18 years of age or older Have a smartphone Flexibility to work a minimum of 15 hours per week We invite you to see yourself at Marvin From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. Ready to represent a premium brand and get rewarded for your hustle?Apply today and start building a flexible, fulfilling future with Infinity by Marvin. Marvin is an equal opportunity employer Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at ...@marvin.com. Compensation Earn $18 - $30+/hr - guaranteed hourly pay of $18/hr plus weekly bonuses for every qualified lead
    $21k-29k yearly est. 15d ago
  • Car Wash - Detailer

    Waterway Carwash 4.1company rating

    Cleveland, OH job

    Waterway Carwash is looking for Car Wash - Detailers at our Pepper Pike location! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don't justclean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights. The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Attendant will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot. Compensation: Competitive rates and cash tips daily! Average $15 per hour. Our top earners make over $20 per hour. Location: Waterway Carwash - Pepper Pike location - 30299 Chagrin Blvd. Pepper Pike, OH 44124 Why Waterway? Perks and Discounts Flexible scheduling - Daytime, Evening, and Weekend shifts available. Tuition Assistance Program - up to $4,000 a year! Free Car Washes and Gas Discounts. Referral Bonus program. Recognized as a Top Workplace multiple years running. Advancement, Promotion, & Cross-Training Opportunities. Waterway is proud to be recognized a multi-time USA Today and The Plain Dealer cleveland.com Top Workplace as voted by our team members! Qualifications: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Responsibilities: Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected. Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete. Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings. Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas. Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Various other functions as identified and directed by management. Physical Requirements: Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
    $15-20 hourly 4d ago
  • Director, Ecommerce Business Operations

    GNC 4.3company rating

    Remote or Pittsburgh, PA job

    Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well! What We're Looking For: At GNC we embrace a “Live Well” philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day. GNC is seeking a Director, eCommerce Business Operations to lead the business planning, execution, and optimization of our digital commerce ecosystem. This role will drive operational excellence across all digital platforms, ensuring that our eCommerce strategies align with company objectives and deliver exceptional customer experiences that drive revenue, profitability, and long-term loyalty. The ideal candidate is a data-driven, process-oriented leader with a strong understanding of digital retail operations, merchandising, fulfillment, and cross-functional collaboration between business, IT, marketing, and supply chain teams. What You'll Do: This is a Full-Time Salary Position The Director, eCommerce Business Operations is responsible for driving operational excellence, process optimization, and cross-functional alignment across the eCommerce business. This role serves as the strategic connector between Digital Operations, Merchandising, Marketing, Supply Chain, Customer Service, and IT to ensure the online business runs efficiently and achieves revenue and customer experience goals. The Director will lead business planning, performance reporting, platform operations, and continuous process improvement across the end-to-end eCommerce ecosystem. Deliver E-Commerce P&L ensuring channel KPIs aligned to EBITDA goals. Lead business planning (categories, merchandising mix, promotions) to align to sales targets. Drive weekly and monthly business reviews with clear variance analysis and partner with teams to identify and prioritize actions. Map and refine end-to-end eCommerce processes (product setup, content readiness, promotions, checkout flow, fulfillment, returns, etc.). Serve as primary liaison across cross-functional teams to ensure timely and high-quality execution. Identify process gaps and lead operational improvement initiatives; drive standardization and documentation. Optimization recommendations: Partner with marketing, merchandising, and product teams to identify and prioritize actions that improve site performance or profitability. Forecasting and planning: Collaborate with FP&A and Merchandising on demand or sales forecasting based on historical data, trends, and promotional calendars. Oversee platform readiness, site operations monitoring, and resolution workflows for issues impacting customer experience (site errors, broken links, search & navigation, latency, etc.). Partner with Product & Engineering teams to manage release calendars, UAT, and system enhancements. Work closely with Customer Service and CX teams to address customer friction points, return patterns, and service needs. Reporting: Build performance dashboards for leadership to enable quick, data-driven decisions. Optimize product mix, pricing, and promotional strategy to balance growth and margin. Partner with Merchandising on assortment and inventory alignment to digital demand. Work with supply chain and finance to optimize fulfillment methods by category to improve customer experience and profitability Ensure digital KPIs (traffic, conversion, AOV, repeat rate, CAC, and LTV) align to EBITDA goals. Additional duties as assigned. Environmental Factors & Working Schedule: Hybrid work environment, 4 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely. Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus The noise level in the work environment is usually low/moderate *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. QUALIFICATIONS: 8+ years of experience in eCommerce operations, digital merchandising, digital product, or related analytical/operational roles. 3+ years of people leadership experience. Proven success managing cross-functional business operations within a retail or direct-to-consumer environment. Strong understanding of eCommerce systems including CMS, PIM, OMS, ERP, and web analytics platforms. Highly analytical with the ability to convert insights into operational plans. Excellent communication skills and ability to work across both technical and business teams. Strong group facilitation and team building skills. Excellent written skills required for preparation of process documentation, deliverables, proposals, and statements of work. Excellent verbal, interpersonal and presentation skills.
    $60k-123k yearly est. 1d ago

Learn more about The Faulkner Organization jobs

Jobs from similar companies

Jobs from similar companies you might want to view.

Zippia gives an in-depth look into the details of The Faulkner Organization, including salaries, political affiliations, employee data, and more, in order to inform job seekers about The Faulkner Organization. The employee data is based on information from people who have self-reported their past or current employments at The Faulkner Organization. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by The Faulkner Organization. The data presented on this page does not represent the view of The Faulkner Organization and its employees or that of Zippia.

The Faulkner Organization may also be known as or be related to The Faulkner Organization.