The Fresh Air Fund jobs - 37 jobs

CAMP DIRECTOR, CAMP HIDDEN VALLEY Since its founding in 1877, The Fresh Air Fund, a not-for-profit youth development organization, has provided free life-changing summer experiences outdoors to more than 1.8 million children from New York City's underserved communities. Young people also participate in year-round leadership, career exploration and educational programs. For more information, visit ***************** Position Summary Camp Hidden Valley is a residential summer camp for children ages 8-12, offering a wide range of activities from swimming, sports, and outdoor adventure to music and art. Each summer, Camp Hidden Valley runs four sessions, serving approximately 80 campers per session with the support of 60 dedicated staff members from around the world. The camp fosters a fun, inclusive environment where children build confidence, explore new interests, and form lasting friendships. Counselors and campers create a strong sense of community through classic camp traditions such as campfires and s'mores, spirited cheers, camp carnivals, and shared cabin life - all while embracing the joy, connection, and discovery that make each summer at Hidden Valley unforgettable. The Camp Director, Hidden Valley provides inspiring, strategic and operational leadership for Camp Hidden Valley while supporting all aspects of the camper registration process. This role combines direct oversight of one of the organization's residential summer camps (including overall leadership, management, and operations of the camp) with responsibilities related to community outreach, family engagement, camper enrollment, application review, and program placement. The Camp Director ensures a safe, engaging, and high-quality experience for all campers and staff, reflecting The Fresh Air Fund's mission and commitment to youth development. This is a full-time position. From September through May, this role is based in the NYC office and currently requires three days a week in the office with occasional trips to Sharpe Reservation in Fishkill, NY as required. The Fresh Air Fund offices are open and available all week, and all employees are permitted and encouraged to come to the office to work. The Fund may modify its remote work policy generally or with respect to any position at any time. From June through August, this position also requires 24/7 on-site in-residence leadership at Camp Hidden Valley in Fishkill, NY from June through August. The Camp Director, Hidden Valley reports to the Senior Director of Camping, with functional and project oversight provided by the Senior Program Director Team. Responsibilities I. Camp Director Responsibilities Program Planning & Evaluation:Develop, implement, and assess camp programs using data and feedback to drive continuous improvement and ensure alignment with youth development practices and organizational goals. Staff Recruitment & Onboarding:Set hiring goals and lead recruitment, interviews,selection, and onboarding for both domestic and international staff.Report outon and be accountable for Key performance indicators. Facilities & Logistics:Collaborate with maintenance and facilities teams to prepare camp for summer operations, ensuring safety, functionality, and readiness across all buildings and outdoor spaces. Compliance &Risk Management:Ensure adherence to all relevant regulations, including Department of Health standards, American Camp Association (ACA) guidelines, and Fresh Air Fund policies.Assistwith the development, review, and documentation of policies and procedures to mitigate risk. Professional Development:Engage in ongoing professional development to remain current on industry best practices, accreditation standards, and emerging youth development trends. Budget & Administration:Assist in creating andmonitoringthe camp budget. Ensure fiscal responsibility through careful management of supply orders, payroll submissions, and administrative processes. Summer Responsibilities: In-Residence Leadership:Live on-site for the full summer session, providing leadership, supervision, and oversight of all camp programs and operations. Program Implementation:Ensuresafe andsmooth daily operations that promote inclusion, and enrichment. Respond promptly and effectively to crises, emergencies, and behavioral issues. Leadership & Supervision: Provide effective and inspiring leadership, supervision, and professional development for all staff. Foster a supportive culture that encourages feedback, accountability, and growth. Staff Training, Oversight & Support:Plan andfacilitatestaff orientation and ongoing training. Monitor staff performance, provide mentorship, and upholdhigh standardsof care and professionalism. Family Communication:Serve as the primary point of contact for familiesregardingcamper concerns, ensuringtimely, transparent, and compassionate communication. Facilities & Administration:Partner with facilities and administrative teams tomaintainahigh-quality experiencefor participants. Oversee facility cleanliness, supply management, and payroll accuracy. Health & Wellness:Collaborate with nursing and wellness staff to promote the safety, physical health, and emotional well-being of all campers and staff. II. Registration Coordinator: Participant Application Registration Review participant applications and supporting documents to determineappropriate programplacement and readiness for camp participation. Provide ongoing support to families throughout the application process. Assistwith re-interviews of returning campers and interviews for new applicants. Collaborate with the Support Services Manager toidentifyand recommend appropriateaccommodationsoradditionalsupport for campers. Support the development and implementation of systems to improve efficiency and consistency inapplicationreview and approval processes. Participate in departmental and cross-departmental meetings to align efforts and support organizational projects. Maintainaccuraterecords in databases (e.g.Salesforce) to ensure smooth operations and data integrity. Family Engagement Support year-round family engagement and outreach activities. Hostinfopresentations,registrationeventsand orientation eventsfor families. Focus on retention of returning familiesthrough intentional touchpointsand application support. Help families prepare for their child's summer experience. Outreach & Program Promotion Conduct outreachin the community (schools,community-basedorganizations,foster care agencies, shelters, and other organizations) to educate the community on summer opportunities. Build andmaintaincommunity-basedpartnerships with schools, community groups, and service organizations. Recruit and supportparentambassadors to promote programsin the community. Facilitate presentationsand attend eventsto promotecamper registrationin the community. Additional responsibilities as assigned. Qualifications Extensive experience in residential camp settings, including prior supervisory roles. Strong leadership, organizational, and communication skills, with the ability to inspire staff and foster a positive camp culture. Experience in program development, evaluation, and continuous improvement. Knowledge of youth development practices and principles. Ability to handle crises, emergencies, and behavioral issues with maturity and diplomacy. Flexibility to work extended hours, evenings, andweekends. Bachelor's degreepreferred. BilingualinSpanish or Mandarin preferred. Valid driver's licensepreferred. Passion for youth development, equity, and The Fresh Air Fund's mission of providing transformative outdoor experience. Ability to spend significant amounts of time outdoors/all seasons. As part of our commitment to maintaining a safe and healthy workplace and to protecting the participants we serve, The Fresh Air Fund requires all camp staff to meet applicable vaccination requirements in accordance with federal, state, and local laws, and to be fully vaccinated against polio and MMR. As new public health issues arise, The Fresh Air Fund may require additional vaccinations. Proof of vaccination or an approved exemption will be required as a condition of employment. Salary & Benefits The salary for this role is $80,000. The Fresh Air Fund offers a generous benefits package including medical, dental and vision insurance, flexible spending accounts, commuter benefits, and employer and employee retirement contribution plans. Application Instructions To apply, please submit a Camp Director, Hidden Valley application. Applications without a cover letter will not be considered. Please note that applications will be reviewed on a rolling basis. No calls or recruiters, please. The Fresh Air Fund is proud to be an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in its work and on its staff. We strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

The Coordinator, Digital & New Media Fundraising is responsible for executing administrative tasks and providing support for the ASPCA's Digital Acquisition program, which focuses on acquiring new monthly and one-time donors and working to retain those donors through paid digital media. This role assists with tracking and reporting on online marketing campaigns while overseeing the coordination and delivery of marketing assets across multiple digital channels, including display, retargeting, paid social, search engine marketing (SEM), mobile, and emerging technologies. The Coordinator, Digital & New Media Fundraising reports directly to the Senior Manager, Digital Acquisition and has no direct reports. Where and When You'll Work This is a hybrid role based in the New York City Metro area and is expected to report to our Manhattan office several times a month. What You'll Get Compensation The target hiring range is based on where the employee works, which for remote roles is the employee's primary location of residence, and its respective cost of labor. You can view which zone applies to you based on your location (aspca.app.box.com/v/aspcazonetable). For questions regarding locations not on the list, please send an email to ***************** for more information. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. Zone 1: $23.56 / hour - $25.96 / hour Zone 2: $25.96 / hour - $28.37 / hour Zone 3: $28.85 / hour - $31.25 / hour Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental and optional vision coverage. Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions - we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more. Responsibilities: Responsibility buckets are listed in general order of importance. They include, but are not limited to: Campaign Coordination & Support Work with the Digital Acquisition and Membership teams to compile feedback and route assets and campaign content between internal departments and external vendors. Support the ASPCA's paid search efforts in-house through tools such as Google Ads, Bing Ads, and Search Ads 360. Support the ASPCA's paid social efforts in-house through social ad platforms. Manage the ASPCA's online brand reputation by monitoring comments on social media ads, engaging with audiences and donors in alignment with brand voice, and escalating potential crises as needed. Gather assets and submit requests to the Digital Marketing team for the creation or modification of donation forms. Ensure that ads created in digital domain meet appropriate specifications before delivery. Assist in the removal of expired and/or poor performing advertisements. Support the ASPCA's organic social media fundraising efforts and cross-team integrated campaigns. Campaign Reporting Run campaign performance and donation reports using Salesforce to track performance, compile insights, and distribute findings to key stakeholders. Coordinate the distribution of performance reports to internal teams and external partners. Monitor and manage reporting on paid social and paid search campaign results, identifying performance fluctuations and areas for optimization. Support ongoing data analysis by gathering insights from reports to help inform strategic recommendations for campaign improvements. Campaign Tracking & Implementation Create tracked URLs Digital Acquisition campaigns and route them to the appropriate internal and external teams. Partner with the Data team to create, implement, and route CRM tracking codes. Use Google Tag Manager (GTM) to deploy and update tracking pixels for internal and external teams. Perform QA on new pixel implementations and investigate pixel conversion discrepancies. Qualifications Strong understanding of direct marketing concepts, preferably some experience in nonprofit fundraising and/or advocacy. Strong oral and written communication skills, with the ability to simplify complex concepts. Ability to collaborate effectively in a demanding, fast-paced environment. Willingness to adapt and learn new technologies as the digital landscape evolves. Comfort with working within brand and style guidelines. Ability to exemplify ASPCA's core values and behavioral competencies. Language English (required) Education and Work Experience Bachelor's degree required or equivalent work experience required 1+ years of work experience, with at least 1 year of experience managing online marketing or advertising campaigns. Experience managing multiple projects simultaneously in a fast-paced environment. Experience in Direct Response Marketing and/or non-profit organizations is a plus. Experience with search engine marketing (SEM) platforms required; experience with Google Ads, Microsoft Ads, and Search Ads 360 preferred. Experience with Social Media platforms required; experience including Meta (Facebook & Instagram), LinkedIn, X, TikTok, and Pinterest preferred. Experience with Paid Social marketing and Facebook Ads Manager platform required Experience using tag management systems, including Google Tag Manager is a plus. Experience using email, web, and related technologies. Experience using Salesforce is a plus. Experience using Google Analytics is a plus. Qualifications: See above for qualifications details. Language: English Education and Work Experience:

Job Description WINTER/SPRING COMMUNITY OUTREACH ASSOCIATE The Fresh Air Fund is a youth development organization providing transformative outdoor experiences, at no cost, for New York City children from underserved communities. At six sleepaway camps in New York's Mid-Hudson Valley, children have new experiences, learn new skills and gain new perspectives. Youth also participate in year-round leadership, career exploration and educational programs. POSITION SUMMARY The Fresh Air Fund is recruiting Winter Community Outreach Associates to work within our Community Outreach Team. They will outreach to NYC communities and help to deepen and strengthen our relationships with community organizations, schools, faith-based institutions, and various community partners. They will manage registration events, present The Fresh Air Fund summer programs, and recruit children and families to apply for summer programs. This is a hybrid role that will require remote and in-person attendance. It may require evening and weekend hours. RESPONSIBILITIES The Community Outreach Associate will work directly with the Community Outreach Manager and help to spread awareness of The Fresh Air Fund's summer programs. Responsibilities include, but are not limited to: Canvas and give presentations virtually and in-person platforms for different stakeholder Implement department recruitment strategies, which may include: Prepare materials for community partners and recruitment events Staff events and tabling at various agencies Help with mailings and other appropriate follow-up with community partners and our families Assist with application review and processing Communicate and assist parents with completing applications in person and over the phone Required to travel to different boroughs within New York City by public transportation Manage a high volume of phone calls regarding summer programs, application process and child application status QUALIFICATIONS Must be 18+ years of age Strong organizational and public speaking skills Outstanding interpersonal and communication skills Comfort with speaking and meeting with families and professionals alike Patient and friendly with a high degree of professionalism Strong computer skills and must be detail oriented Bilingual and fluency in languages other than English strongly preferred(e.g.: Spanish,Mandarin,ASL) Employment Period: January 15, 2026- May 16, 2026 Hours per Week: up to 20 - 28 hours per week (20 hours from January to February and will increase up to 28 hours From February to May) Working Hours: Staff will be assigned work hours that fall between the hours of 8am-8pm Compensation: $18 / hour Benefits: Not eligible for benefits

Are you a positive, engaging people person who thrives in a fast-paced environment? If so - and you love animals - you should consider the role of Client Programs Liaison at the ASPCA's 92nd Street facility. The American Society for the Prevention of Cruelty to Animals (ASPCA) is seeking a friendly, engaging, reliable, and people-savvy Client Programs Liaison who is dedicated to helping animals by engaging community members directly in the ASPCA's local and national work. The Client Programs Liaison is a client services professional position that will have excellent knowledge of the ASPCA's many services, conflict resolution, client relations, and communication skills. They will effectively and professionally be the first point of contact for clients and other visitors - greeting them, connecting them with appropriate ASPCA services -- including by making referrals to medical and other service providers -- and providing information about ASPCA programs, services, and opportunities to contribute to the ASPCA's mission. They will direct clients appropriately and maintain logs of inquiries and daily schedules, communicate appropriate processes, including providing surrender prevention resources as needed. As the Client Programs Liaison, you'll be a key part of the work to maximize the ASPCA's public engagement to ensure all visitors to this location will receive prompt attention and exceptional service within the parameters of the organizational guidelines. Responsibilities: Responsibilities will include, but are not limited to: Client Relations & Hospitality - 60% Greet clients and their pets using a positive, non-judgmental, client-centered approach so clients feel at-ease about communicating their pet care needs Provide translation support (English/Spanish) between clients and the ASPCA teams as needed Utilize knowledge of ASPCA program areas to assist visitors with information and services to provide targeted support Support clients who walk in without an appointment compassionately and urgently to determine the best course of action. Through asking the client critical questions, determine if their pet's condition is unstable and needs immediate life-saving care. If their pet is in an unstable medical condition, liaise with the hospital to get an immediate medical assessment performed. If their pet is in a stable condition, direct them to get on the phone with our call center. If their pet's condition is not treatable under our medical criteria, offer them alternative resources to continue care. Support Volunteer and Foster Program recruitment efforts by providing appropriate literature regarding the application process Assist members of the public who are seeking surrender services by providing relevant intake support including surrender prevention information, and referrals to other shelters as appropriate Speak knowledgeably and actively seek out opportunities to engage the public in all available ASPCA services, animal welfare philosophies and techniques in responses to client's inquiries Knowledgeable about the Adoption Center's adoption process Liaise any NYPD interactions in the lobby, directing them to call appropriate information number or 92nd street forensics contact Complete and maintain a log of client interactions and inquiries and provide follow up as necessary Manage monetary and in-kind donations, express the ASPCA's appreciation for general donation inquiries and distribute donation receipt form Ensure relevant visitor information is consistently gathered through our database and analyzed on a quarterly basis in order to improve client experience Develop engaging content for the Lobby slideshow to keep visitors informed while waiting in the Lobby Manage intake of animal relinquishments as needed Other duties as assigned Internal Communication & Collaboration - 20% Communicate and collaborate with peers and supervisors in alignment with the organization's Core Values Actively participate in ongoing training and team meetings as needed to stay updated on ASPCA programmatic updates, processes, and public engagement opportunities Collaborate with subject matter experts to keep all reference materials used to direct clients to services current Collaborate with our Creative team to ensure any public facing documents/files have our most recent branding and receive guidance when prompted Shadow or deploy with Community Engagement, Community Medicine, Relocation or National Response Team or shadow another ASPCA department once per year and occasionally participate in community outreach efforts Conflict Resolution - 20% Proactively and effectively de-escalate high-pressure client interactions to navigate complex issues and reach appropriate solutions. Must be comfortable stepping into situations with no immediate or conventional resolution, maintaining unwavering composure and professionalism to manage client expectations and finalize the interaction with clarity, even when the ultimate outcome is unsatisfactory to the client. Working with program leaders, identify needs and solutions that improve client experience and reduce conflict Complete all required forms associated with the handling of inquiries and complaints in accordance with established procedures, complete incident reports as needed Exemplify the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Qualifications: Ability to communicate effectively, courteously, and professionally with a variety of individuals, some with pets, representing diverse cultures and backgrounds, in both spoken and written English and Spanish while maintaining confidentiality Commitment to the ASPCA's mission with a strong interest in animal welfare and serving low-income communities Thrives on providing exceptional customer service experiences; exemplary customer engagement skills Excellent team player who thrives independently in a fast-paced, shelter environment with exposure to dogs and cats daily Exceptional problem-solving abilities and sound judgment are required Strong computer skills, including Microsoft Office; familiarity with database software a plus (such as Canva and Airtable) Experience with and/or interest in working with underserved communities is required Ability to stay calm under pressure and de-escalate conflict in a positive and professional manner Ability to build and sustain positive and productive relationships within and across departmental teams, with volunteers and the public Ability to walk, bend, stand and reach constantly during a minimum 8-hour day; ability to lift up to 30 lbs., ability to walk dogs up and down stairs Language: Other languages desirable Schedule: The schedule for this role is Tuesday-Saturday, 9-5pm and requires flexibility and the ability to adjust work hours and potentially days to accommodate varying needs, tasks, or commitments while maintaining productivity and meeting deadlines. Compensation and benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. For hourly roles: the target hiring range for this role is $26.75-$28.68 per hour. For more information on our benefits offerings, click here. Stay Connected - Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish (Required) Education and Work Experience: High School Diploma (Required) Fear Free Shelter certification required, or must be obtained within first 90 days, High school degree or equivalent required, Minimum of four years of client service required, Social Services or relevant experience a plus

The ASPCA Veterinary Support team is seeking a friendly, engaging, reliable, and people-savvy individual who wants to make a difference in the world. The Certified Veterinary Technician will have excellent medical knowledge, customer service, and communication skills. They will effectively and professionally communicate with pet owners and veterinary professionals regarding emergency triage, schedule services, assess and report on animal health and well-being, and keep accurate case records to assist with ASPCA mission-focused work involving at-risk animals, surrender prevention, and anti-cruelty intervention. Who We Are Our Veterinary Support Associates provide a communication pathway for clients, answering over 25,000 inbound calls and making over 15,000 outbound calls annually. Our work includes providing veterinary triage, appointment scheduling, and program support for the ASPCA Adoption Center and ASPCA Animal Hospital in New York City, Community Engagement, Community Medicine (New York, Miami, Los Angeles), ASPCA Spay/Neuter Alliance (North Carolina), Los Angeles Feline Program Team, and Strategy & Research teams. Additionally, this team collaborates with social service agencies and veterinary partners to help the most at-risk animals within our designated service areas. What You'll Do The ASPCA Veterinary Support team fields approximately 50,000 inbound and outbound calls annually, providing veterinary triage, appointment scheduling, program support, and logistics for the ASPCA Adoption Center, Animal Hospital, Communications, Community Engagement, Community Medicine, Grants, National Field Response, Spay/Neuter Alliance, and Strategy & Research teams. Additionally, this team collaborates with social service agencies and veterinary partners to help the most at-risk animals within our designated service areas. Where and When You'll Work This is a regional remote position. Candidates must be U.S. based and reside within a 350-mile radius of the ASPCA Office in Champaign, IL for the duration of employment, and be available for travel to Champaign, IL. Relocation assistance may be offered to candidates who currently reside outside of the 350- mile radius and are willing to relocate. Veterinary Support Associates are assigned different shifts ranging from 6am-2pm CST at the earliest to 3pm-11pm CST at the latest. Schedules may vary based on the need for phone coverage and are assigned each month. These parameters are subject to change with call volume trends and workforce management adjustments. Shifts are subject to change in the sole discretion of the ASPCA. What You'll Get Compensation The applicable target hiring range for this remote role is based on where the employee works, which for remote roles is the employee's primary location of residence, and its respective cost of labor. We have organized the U.S. varying costs of labor index into three geographic zones. As a point of reference, we've included our ASPCA locations by geographic zone to illustrate what the hiring range would be in each of the following areas. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. Zone 1 (For example, Champaign, IL): $24.50 - $26.90 per hour Zone 2 (For example, Chicago, IL): $26.70 - $29.10 per hour For questions regarding our regional zone locations and other locations not found on the list, please send an email to ***************** for more information. For more information on our Benefit offerings, click here . Staff in this role may be eligible for additional pay such as shift differential. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental and optional vision coverage. Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions - we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more. Responsibilities: Responsibilities Responsibility buckets are listed in general order of importance. They include, but are not limited to: Responsibilities Professionally manage contact by telephone and electronic means from departmental referrals, animal owners, and others involving animals with the goal of keeping pets and people together Assist in the daily operations of all areas of Veterinary Support by maintaining knowledge of ASPCA program areas and assisting callers with information and services to provide targeted support Assess/triage illnesses and injuries appropriately, referring to the appropriate veterinary resources Utilize the electronic record databases to record complete case histories, document findings accurately, and provide detailed recommendations to owners. Complete follow-up phone calls to pet owners, rescuers, and veterinary clinics as needed Assess case-related charges and make recommendations based on ASPCA protocols Consult the on-site and off-site experts as needed for additional information and case approvals Maintain case records appropriately in all required systems Assist with maintenance of confidential files Collaborate with management and provide input when internal or external issues arise Maintain a professional demeanor during difficult or escalated interactions Maintain a positive and supportive attitude in all internal and external communications Maintain excellence in customer service and high case record quality levels. Respond to quality assessments provided by quality assurance and management staff. Meet case quality, customer service, and volume metric goals as set for specific levels of tenure. Other duties as assigned Exemplifies the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Qualifications Excellent interpersonal, written, and oral communication skills Strong oral and written Spanish communication skills a plus Proficient with computers and comfortable learning new software Fast and accurate typing skills Understanding of medical terminology and basic animal anatomy Ability to track and adapt to frequent changes in protocols and procedures Must be able to think critically and interact effectively with clients, veterinary practices, and pet parents over the telephone and through electronic correspondence Must be detailed oriented, able to examine and observe details, and able to discriminate colors Ability to manage large numbers of inbound and outbound calls in a timely manner Excellent active listening skills and the ability to quickly develop a rapport with clients over the phone Exceptional customer service and professional phone voice Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Ability to de-escalate and maintain a professional demeanor during difficult or escalated interactions. Ability to adapt and meet the varied needs of our clients. Display emotional intelligence and resiliency Display care and concern for the safety and well-being of self, animals and others, especially during stressful situations Must work well with or without direct supervision Ability to work as part of a hybrid team Availability to work any shift Language English (Required) Spanish (Preferred) Location Regional remote within 350 miles of Champaign, IL with up to 20% travel Education and Work Experience Spanish (Preferred) CVT license required (Illinois) Veterinary practice or shelter experience preferred Customer service, client relations, or social service experience preferred Additional Information Veterinary Support Associates are assigned different shifts ranging from 6am-2pm CST at the earliest to 3pm-11pm CST at the latest. Schedules may vary based on the need for phone coverage and are assigned each month. These parameters are subject to change with call volume trends and workforce management adjustments. Shifts are subject to change in the sole discretion of the ASPCA. Weekends and holidays are required. Ability and willingness to travel up to 5% of the time as needed. Outstanding interpersonal, verbal, and written communication skills; collaborative team player who shares knowledge and supports colleagues Love of animals and an interest in the organization's mission of animal welfare is a plus! · Ability to exemplify ASPCA's core values and behavioral competencies. Qualifications: See above for qualifications details. Language: English (Required), Spanish Education and Work Experience:

Are you passionate about helping animals in need and eager to advance the field of animal welfare? Do you thrive in a dynamic, complex, highly collaborative environment? If so, the role of Care & Enrichment Technician at the ASPCA's new Recovery & Rehabilitation Center (R&R Center) in Pawling, NY might be right for you! Who We Are The R&R Center in Pawling, NY, is a unique program dedicated to providing integrated sheltering, behavioral, and medical care for canine victims of cruelty. The R&R Center team works closely with ASPCA teams in New York City to help animals rescued in partnership with the NYPD. What You'll Do The individual in this role is responsible for providing sheltering that is conducive to the behavioral and medical health of resident animals. Care & Enrichment Technicians ensure a safe, healthy, clean, and enriched environment, and assist in providing the mental and physical activities animals need to regain and maintain their wellbeing. Successful candidates for Care & Enrichment Technician are adaptive, resilient, collaborative, curious, and capable of prolonged physical activity. The person in this role must be comfortable working with dogs with significant behavioral and medical needs. Care & Enrichment Technicians report directly to Manager, Care & Enrichment and have no direct reports. When and Where You'll Work This position is an on-site role and reports to the R&R Center in Pawling, NY Ability and willingness to travel up to 10% of the time, as needed Able to work a flexible schedule, including days, evenings, weekends, and holidays. Regular shifts are typically four 10 hour shifts per week and include at least one weekend day. Schedules are subject to change at the sole discretion of the ASPCA. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $24 - $25.68 hourly. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. For more information on our benefits offerings, visit our website. Responsibilities: Responsibilities include but are not limited to: Functional Duties (85%) Maintain working knowledge of all Care & Enrichment daily protocols Maintain working knowledge of relevant regulatory requirements, and keeps accurate records of compliance activities Clean, sanitize, and prepare animal housing areas according to established protocols Perform repeated daily checks of animal holding areas, spot cleaning, feeding, watering, and providing enrichment according to relevant protocols Create and maintain safe and comfortable enriched kennels for all dogs Provide enrichment activities according to the daily enrichment schedule Provide food, water, and medication based on veterinary orders and behavior modification plans Monitor the eating, drinking, and elimination habits of every animal Monitor the population for signs of physical or mental decline, promptly reporting concerns through the appropriate channels Assist in overseeing volunteers as they perform animal related tasks, providing coaching and encouragement; demonstrate respect and gratitude for volunteer support Assist with handling and documentation during dog playgroups Assist with the transport of dogs to and from emergency and specialty veterinarians, and between ASPCA facilities as needed Assist with the physical movement of animals into and out of the shelter using low-stress animal handling techniques and following applicable organizational policies and protocols" Collaborate with behavior and veterinary team members, working together to ensure open and ample communication, excellent care, and close monitoring of every animal in the shelter Send timely medical and behavior observation reports and actively engage within and across teams to implement interventions Attend all required huddles throughout the day, reporting on progress, asking for or providing assistance as needed Attend and participate in training classes as scheduled by the Manager, Care and Enrichment Continually support teammates, working together to stay on track in order to best serve the animals Keep animal care and enrichment equipment and supplies organized, efficiently located, and in good repair, reporting missing, broken, or inadequate tools to management Monitor the inventory and conditions of animal care and enrichment supplies, requesting additional supplies before stock is depleted Be willing to deploy locally or nationally as part of an ASPCA response when the opportunity arises and approved by the Manager, Care and Enrichment. Operational and Administrative Duties (15%) Maintain meticulous records for every animal in appropriate databases Attend and meaningfully contribute to all relevant R&R Center and ASPCA meetings Accurately track and report time worked, time off, and work-related expenses Responsibly steward R&R Center assets Requirements Education and Work Experience High School Diploma or GED required Professional, academic or volunteer animal care experience with dogs is required 6 months of professional or volunteer animal care experience with dogs is strongly preferred Animal shelter experience with dogs strongly preferred; dog boarding or veterinary clinic experience with dogs preferred Previous experience working in an animal shelter preferred Fear Free Shelter Program certification (approximately 5 hours) required or completed within 60 days of hire Qualifications Valid driver's license and ability to pass a motor vehicle history check demonstrating safe driving Dependable and ability to demonstrate regular and reliable attendance Fluent in the use of MS Word, Excel, PowerPoint; familiarity with shelter software systems or Salesforce a plus Excellent written and oral communication skills Able to regularly witness animals suffering medically and/or behaviorally Comfortable with humane euthanasia in theory and in practice Displays concern for the safety and well-being of self, animals and others, especially under stress Fosters collaboration by creating strong connections with colleagues at all levels and in all areas Builds strong work relationships based on trust, respect, and listening to understand Freely and generously shares knowledge, skills, and expertise with others Demonstrates genuine interest in the thoughts, ideas, and expertise of others Proactively problem-solves and takes appropriate initiative to implement solutions Flexible; can easily adapt to changes and help others do the same Resilient; bounces back from difficult and disappointing situations quickly Artfully flexes coaching styles to best support diverse individuals Cultivates a climate in which diverse perspectives are solicited, encouraged, valued, and respected Ability to set a clear direction and inspire others to work towards shared goals Sets a high standard by exemplifying transparency, integrity, honesty and strong ethical principles Unafraid of hard conversations and approaches them openly, quickly, and kindly Views conflict as generative, using disagreement to drive innovation, improve communication, clarify and articulate values, and build stronger relationships Ability to maintain an open mind regarding changes and be willing to learn, implement, and teach new protocols Work takes place in a variety of environments and weather conditions, including indoor climate-controlled spaces and outdoors where surfaces may be wet or uneven and extreme heat, cold, or precipitation is possible Work occurs in noisy environments Work involves exposure to chemical and biological hazards such as medications, cleaning products, urine, feces, blood, and sharp objects Ability to work in a physically demanding environment that requires standing, walking, bending, squatting, and/or kneeling for extended periods of time Ability to lift and carry animals (50 pounds unassisted, 100 pounds with assistance) and equipment, such as food bags, bedding, and cleaning supplies Comfort and ability to handle and restrain animals safely and humanely, particularly in stressful situations Ability to wear appropriate Personal Protective Equipment, including but not limited to disposable coveralls, respirators or face masks, and booties Stay Connected - Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English Education and Work Experience: High School Diploma

Land Management Intern Sharpe Reservation and Hudson Highlands Land Trust Preserves Since its founding in 1877, The Fresh Air Fund, a not-for-profit youth development organization, has provided free life-changing summer experiences outdoors to more than 1.8 million children from New York City's underserved communities. Young people also participate in year-round leadership, career exploration and educational programs. For more information, visit ***************** The Hudson Highlands Land Trust is a community-based, nonprofit land conservation organization that protects and preserves the natural resources and scenic beauty of the Hudson Highlands region. For more information, visit ************* Since 2019 The Fresh Air Fund (FAF) and Hudson Highlands Land Trust (HHLT) have collaborated on this jointly held internship program. Position Summary Land Management Interns focus on invasive species management and habitat restoration working at both Sharpe Reservation and Granite Mountain. Interns will perform invasive species inventories, assessment, monitoring, and control at The Sharpe Reservation and HHLT's properties. Under the supervision of both the HHLT, Preserve Manager and Ecological Restoration Specialist and The Sharpe Reservation Program Coordinator, intern(s) will assist in managing the diverse natural systems on the properties, including: controlling and removing invasive plant species in target areas; monitoring wildlife populations of invasive pests of hemlocks and ash trees; completing assessments of specified areas; assistance in the creation of an Invasive Species Management Plan at The Sharpe Reservation; creation of educational outreach videos and materials. Interns will also help lead educational hikes and volunteer days, while also working remotely with a team of interns at the Vassar Ecological Preserve and the Louis Calder Center. Interns will receive hands-on experience in natural areas management to further the development of the intern(s) toward their professional trajectory. This position is designed to ground the individual with professional skill sets related to ecological land management while improving ecosystem health in the Hudson Valley. This is an in-person residential position based at The Sharpe Reservation in Fishkill, NY. This role reports to the HHLT, Preserve Manager and Ecological Restoration Specialist and The Sharpe Reservation Program Coordinator. Responsibilities Implement the Invasive Species management plan for The Sharpe Reservation. Survey, monitor, and manage invasive species, both terrestrial and aquatic. Utilize GIS to map the current range and distribution of invasive species throughout Sharpe Reservation, as well as detect possible pathways of invasion. Identify and remove invasive species (based on target species or geographies) at Sharpe Reservation and HHLT's Preserves. Monitor plots throughout the properties, such as ash plots, hemlock woody adelgid plots, spotted lantern fly plots, and beech leaf disease plots. Lead volunteer groups on invasive species removal projects. Lead public hikes focused on invasive species and the natural world. Participate in trail work and the monitoring/management of invasive species along respective trails. Create an interpretive brochure, signage, videos, and social media related to invasive species - their impact on habitat, management, and the like. Update iMapInvasives entries for HHLT's Preserves. Other responsibilities and duties as assigned. Desired Skills and Experience At the Fresh Air Fund and Hudson Highland Land trust, our priority is finding the best candidate for the job. We encourage you to apply even if you don't meet all the qualifications or have a less traditional background. Earning or recently completed a degree in Natural Sciences, Biology, Botany, Environmental Studies, Sustainability, a related field, or similar work experience. Basic knowledge of ecology. Good communication and interpersonal skills. Desire to learn. Ability to use technology (PCs and iPad) and MS Office suite (Word, Excel and PowerPoint). Working knowledge of ArcGIS is desirable but not required. Ability to follow protocols, collect accurate data, and maintain data in an organized fashion. Valid Driver's License and personal transportation preferred for residential participants, commuting participants need reliable transportation to and from work. Previous experience with invasive species management is desirable but not required. Ability to use hand tools. Ability to perform tasks requiring physical exertion, outdoors, in all weather conditions, and on difficult terrain. Ability to stand, stoop, bend and carry heavy loads. Employment period: Begin June 2nd, 2025 and ends June 28th, 2025 Compensation: $16.00-$17.00 per hour based on experience. Onsite Housing as well as limited meals provided. Gas mileage reimbursement provided at the end of the employment period. Application Instructions To apply, please fill out a Land Management Intern application. We are hiring on a rolling basis and encourage interested applicants to apply as early as possible. No calls or recruiters, please. The Fresh Air Fund is proud to be an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in its work and on its staff. We strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

The Vice President ASPCA Animal Hospital (VP) is the Department Head (DH) of the ASPCA Animal Hospital (AAH) in New York City. AAH provides emergency and urgent care for approximately 6,500 of the most vulnerable animals in the city, including victims of suspected cruelty or neglect identified through our partnership with NYPD, and animals with good prognosis whose owners have severely limited resources. A primary focus of AAH is research and training with special emphasis on contextualized care, forensics, and animal sheltering to advance access to care nationwide, with 6 full-time, year-long internships for new veterinarians and multiple extern and intern opportunities for roughly 40 veterinarians and veterinary technicians annually. The VP ensures efficient, effective hospital operations that deliver high-quality, accessible care and support AAH's training and research priorities. This leader builds a strong, mission-driven team culture and works closely with the Senior Vice President of Veterinary Medicine, the Senior Vice President of Community-Centered Medicine, and the Vice Presidents of ASPCA Spay/Neuter Alliance and Community Medicine to support effective matrix management and to align hospital efforts with organization-wide goals that expand access to care and improve animal welfare. The VP leads the team in carrying out the AAH's part of the ASPCA's overall strategic direction, ensuring alignment with organizational priorities and goals. The role oversees 6 staff, reports to the Senior Vice President of Community-Centered Medicine (CCM) and participates on the Community-Centered Medicine Leadership Team. Where and When You'll Work This is an onsite, NYC-based role supporting a 24/7 hospital operation. While structured as a 5-day workweek, responsibilities may occasionally require evening or weekend availability. The role is open to eligible candidates residing within the United States and includes up to 10% travel annually, as needed. What You'll Get Compensation: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for a candidate who does not hold a Veterinary degree is $220,000-$235,000 annually. The target hiring range for a candidate who does hold a Veterinary degree is $240,000-$255,000 annually. Benefits: At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: Strategic & Operational Leadership: Develop, own, and execute annual plan for AAH, translating the 1-3 year organizational strategy and annual priorities into clear team-level goals, projects, and success metrics. Create short-term action plans that improve hospital operations and service delivery, ensuring AAH leaders and staff understand how their day-to-day work delivers on the broader ASPCA mission and vision. Provide timely data, insights, and recommendations to ASPCA Senior Leadership Team (SLT) and Executive Leadership Team (ELT) to inform strategic planning, annual priority setting, and decision-making. Think strategically about how to execute initiatives within AAH, partnering with other department heads and leaders and assessing cross-departmental impacts. Build and maintain strong collaborative relationships across CCM and with key ASPCA partners (ARC, R&R, Adoptions/Kitten Nursery, Community Medicine, Community Engagement, IT, People Team, Facilities, Legal, Safety) to ensure alignment and seamless operations. Lead the hospital team in building collaborative, effective relationships with external partners (e.g., NYPD, ACC, veterinary partners) as well as internal stakeholders across the ASPCA. Regularly monitor hospital metrics, patient volume, and flow; adjust staffing and operations as needed to drive performance and improve service. Ensure careful financial stewardship by overseeing the development and management of the annual budget, making department-level spending decisions within approved guardrails, and submitting informed budget proposals and resource recommendations during the annual planning cycle. Foster strong decision-making at all levels by clearly defining authority, equipping leaders to act confidently, and ensuring operational decisions are made closest to the work. Resolve cross-departmental resource or operational conflicts, escalating to SLT only when necessary. Represent AAH in cross-functional meetings, taskforces, and organizational initiatives, offering a clear departmental perspective; coach and guide members of the Leadership Team to do the same. Contribute to enterprise-wide initiatives linked to the Strategy House (e.g., fundraising, cross-functional projects), offering leadership and support as requested. People Leadership/Management: Lead and develop a senior leadership team of 5 - 6 Senior Directors and their teams, fostering unity and shared commitment to delivering and advancing accessible care for at-risk animals. Provide consistent supervision, coaching, and mentorship to direct reports and managers, including regular 1:1s, skip-level meetings, and real-time feedback. Strengthen cross-functional collaboration in a matrixed environment by ensuring productive relationships between straight-line and dotted-line managers, regular communication, and quarterly shared performance input. Play an active role in developing and continually improving the hospital's matrixed structure to ensure it functions effectively, streamlines operations, and advances the growth of staff skills and expertise. Build a strong culture of learning and psychological safety by establishing clear expectations, encouraging continuous staff development, leading after-action reviews, and ensuring a respectful, welcoming environment. Champion understanding and enactment of the ASPCA's mission and goals and CCM vision, empowering staff with clear roles, responsibilities, and decision authority to contribute at the highest level. Identify and cultivate leadership potential at all levels, actively developing high-potential employees and creating opportunities for growth, lateral experiences, and future leadership roles. Ensure managers provide day-to-day coaching, feedback, and performance guidance to their teams, modeling and reinforcing a culture of continuous improvement. Complete quarterly goal reviews and annual evaluations for direct reports; make promotion and salary recommendations; coach managers to perform effective evaluations and hold their teams accountable. Monitor staff performance, engagement, and retention across AAH; analyze trends and recommend strategies to improve the employee experience and reduce turnover. Support AAH leaders in hiring, staffing, and termination decisions in close partnership with Legal and People Teams; escalate exceptions when needed to ensure fairness and consistency. Lead change through strategic ASPCA and CCM decisions. Promote strong hospital culture and employee engagement aligned with ASPCA core values, in partnership with Learning & Development and People teams and the whole CCM Leadership Team. Drive constructive union partnerships and employee engagement, actively participating in negotiations and working closely with other VPs to advance shared approaches, resolve issues efficiently, and support a healthy, collaborative environment. Engage regularly on the hospital floor to stay connected to staff, understand operational realities, receive feedback, and provide hands-on support. Qualifications Exceptional leadership skills; inspires, guides and supports individuals and teams to build strong, healthy culture and work together toward shared goals Highly effective people- and team-management abilities Excellent communication skills; engages constructively with different personalities and groups; provides direction while inspiring teams to innovate and explore new directions; clarifies decision roles prior to leading difficult conversations Innovative, creative and solution-minded; shows superior problem-solving abilities and a positive, proactive attitude in the face of complex challenges Thrives in a fast-paced, changing environment; works efficiently and calmly and can motivate teams to do the same Consistently demonstrates a high level of professionalism Thorough understanding of the veterinary and animal welfare fields; eager to maximize impact, elevate work and move the needle on a national level Strong organizational and info-tracking skills; ability to multi-task, delegate, and meet deadlines Always treats people and animals with care and respect; must be a compassionate animal advocate and have a genuine interest in leading and interacting with people The ability to work closely with behaviorally and medically compromised animals and feel comfortable working in an environment where humane euthanasia is performed on a regular basis Demonstrated track record of building and leading effective, high-performing teams Exemplifies the ASPCA's core values and behavioral competencies Education and Work Experience BS or equivalent required, DVM degree preferred For DVM candidates, a valid NY and DEA license required within 12 months Experience managing a large budget required 10 years of management experience required Experience managing within a veterinary or animal welfare environment preferred Experience with data analysis, presenting data to senior leadership, and using data to drive strategic initiatives required Experience managing supervisors and leading others who manage teams required Additional Information This is a full-time exempt position. The incumbent must be flexible with schedule, as some early mornings, evenings and weekends will be required based on operational needs. Regular travel required - up to 10% Qualifications: • Ability to be flexible and make decisions within a fast-paced environment, • Ability to travel approximately 10% per year, • Critical thinking ability to create a strategic plan connected to the ASPCA's vision and theory of change, • Exceptional leadership to manage a large team with an incredibly positive culture, • Leads with innovation and creativity in problem-solving, • Strong relationship builder to ensure productive internal and external partnerships Language: English (Required) Education and Work Experience: Bachelors (Required), DVMExperience Managing within a Veterinary Environment, Minimum of 15 Years of Business Experience, 7+ Leading Teams and Managing a Budget

If you are passionate about delivering high-quality care for animals who have been victims of cruelty and neglect, and you thrive in a fast-paced, team environment, the position of Integrated Care Assistant (ICA) at the Animal Recovery Center may be for you. The Animal Recovery Center recovers and rehabilitates animals admitted through NYPD and ASPCA's Humane Law Enforcement (HLE) and Community Engagement (CE) programs. This facility is dedicated to recovering and rehabilitating dogs and cats who have suffered physical and emotional trauma and delivers medical and behavioral interventions to prepare them for adoption or return to the owner when appropriate. AICAs support the behavioral and medical recovery and rehabilitation of animals in the ARC by providing medical treatments and behavioral enrichment and interventions, including during all animal care activities. AICAs interact with animals during their recovery to detect potential problems or changes in their medical or behavioral progress and communicate those effectively to clinical professionals, administer medications, provide daily care, engage in behavioral enrichment activities, and document/maintain records of all activities. One of the most critical functions of this role is serving as a member of a team of medical, behavior and sheltering personnel, all dedicated to working together to provide holistic care for all our animals. Responsibilities: Responsibilities include but are not limited to: Behavior 40%: Engage in behavioral and enrichment activities, following enrichment program protocols. Recommend animal-specific changes to regimen, including frequency, duration, or type. Assist in behavioral health evaluations, assessments, trainings, and other animal interventions. Exercise and socialize animals and manage playgroups, under the direction and guidance of the ARC and CARE Behavior team. Abide by existing dog-walking programs and observe and report reactions with environmental events or human/animal interactions, and/or problems/changes in urination or defecation. Encourage healthy behaviors and interactions throughout, and reward animals appropriately. Feed animals, provide clean water, and ensure a clean environment while interacting with animals to encourage and promote healthy behaviors, and detecting, logging, and reporting to the medical and behavior teams any irregularities or changes in animal nutrition, hydration, or behaviors (including responses to your interactions). Observing animals during these interactions is vital to the recognizing medical and behavioral changes/abnormalities early, maximizing the efficacy of potential treatments. Monitor the comfort of shelter animals, looking for any signs of distress, anxiety, or physical ailments, and ensure that their physical environment is not resulting in discomfort (e.g., appropriate bedding (clean and fold laundry), space, adverse neighboring animals, including by maintaining the cleanliness of both animal enclosures and other workspaces that facilitate the arrival of new animals. Always provide safe and smooth fear free handling of animals. Monitor animal holding areas for appropriate music and/or auditory stimulation and report observations. Medical 40%: Ensure the welfare of animals in our care by attending to their physical and emotional health and comfort, following all ASPCA protocols. Read and follow all kennel signage and treatment sheets regarding animal treatment and care. Under the guidance of the ARC medical team, administer medication and medical treatments in a low stress manner, following all medication administration protocols. Recognize potential medical issues and communicate effectively with medical teams so that they can quickly and effectively attend to animals. Team Support 20%: Send timely medical and behavior observation reports and actively engage with the team to implement interventions. Work in partnership with other teams (Medical, Behavior, and across departments) to continually develop knowledge, and support continuity of care for the animals. Collaborate with other ICAs, and attend and actively participate in daily ICA rounds, to support the continuity of care for the animals. Integrate volunteers into daily care, providing guidance and coaching as needed; demonstrate respect and gratitude for volunteer support. Transport animals, using low-stress animal handling techniques and following applicable organizational policies and protocols, between ASPCA facilities and to partner agencies. Attend and participate in team meetings and training classes as scheduled. Deploy locally or nationally as part of an ASPCA response once per year. Exemplifies the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Compensation and Benefits: The starting pay rate for this role is $23.00 and falls under a collective bargaining agreement. For more information on our Benefit offerings, click here. Join our Talent Community: If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Qualifications: Ability to maintain open mind regarding changes and be willing to learn, implement, and teach new protocols, Ability to walk, bend, stand and reach constantly during a minimum 8-hour day, ability to lift 50 lbs, Ability to work closely with behaviorally and medically compromised animals and feel comfortable working in an environment where euthanasia is performed, Able to safely walk and handle dogs 100 lbs or over, up and down stairs, Always treats people and animals with care and respect; must be a compassionate caregiver for animals and have a genuine interest in working with others, Basic computer skills, including Microsoft Office., Communicate clearly, written and verbal problem solver who works well under pressure, Dependable and ability to demonstrate regular and reliable attendance., Excellent organizational skills, Team player and willingness to adjust schedule if operations require Language: English (Required) Education and Work Experience: High School Diploma (Required) Fear Free Shelter or Fear Free Veterinary certification is required within 60 days of hire, Previous experience in the detection of common medical ailments, and the stress-free administration of topical and orally administered medications, Previous experience with sheltering software systems and record keeping, including medical records, preferred., Previous experience working in behavior training facility or in a shelter and/or veterinary setting with compromised animals

The ASPCA's Community Engagement program works in New York City to assist pet owners who need support to care for their animals by addressing underlying systemic issues, such as socioeconomic distress, lack of access to resources, domestic violence, medical or mental health considerations. The Community Engagement Coordinator will work as part of a team to create relationships with key community-based organizations (e.g., human service organizations, animal welfare groups, NYPD & law enforcement agencies) and identify pet owners who would benefit from ASPCA or other services. The Coordinator will participate in field work including visiting clients' homes to coordinate services as well as transporting animals from veterinary hospitals to the ASPCA hospital and attending community events. The Coordinator will partner with community stakeholders and support development of strategic alliances within the community to reach pet owners and increase awareness of the ASPCA's services, with the goal of keeping more pets healthy and in their homes. This role is responsible for executing engagement plans that incorporates key community members feedback for successful entry of ASPCA services into communities. They will directly connect clients to services and maintain partnership engagement to facilitate better access to services. This position reports on-site daily to our Long Island City (Queens) office. The schedule for this role will either be Tuesday through Saturday with 8-hour shifts approximately 9am - 5pm. This shift is subject to change at the discretion of the ASPCA. Responsibilities: Responsibilities include but are not limited to: Program Outreach & Engagement (40%): Participate in events and meetings that promote the ASPCA and NYPD partnership, strengthen relationships with social service partners and benefit the community. Coordinate and lead ASPCA hosted events (vaccine & grooming) 1-2 times per month. Facilitate partnerships with community-based organizations, government agencies and faith-based organizations in New York City and advocate for the integration of pet-related services within existing delivery systems. Build relationships with social service agencies, law enforcement and key government agencies, to generate new cases for the department. Deliver 4-6 trainings per month to community-based organizations, government agencies and law enforcement on the ASPCA's services, animal welfare and the inclusion of animal issues in human services. Work collaboratively with Senior Manager and Community Engagement team to develop strategic community outreach concepts and execute the planning, coordination and logistics for the events. Collaborate with other ASPCA departments to ensure access to services (for clients) and program goals (for ASPCA programs). Case Management, Transportation & Field Work (40%): Act as a case lead and provide case management from initiation to completion. Communicate with clients to gather historical information on their pets needs and develop intervention plans that include ASPCA services and referrals to social service agencies when needed. This position will carry 8-10 cases at a time. Transport animals from CE and NYPD cases in the 5 boroughs, and occasionally transport animals to partners in the Northeast. Conduct field visits and develop intervention plans for cases, including frequency of visits and action plans. Provide referrals for mental health, adult protective services, substance abuse and other services as needed. Participate in large scale NYPD and Community Engagement cases that require the physical removal and transport of animals. Assist with daily care (cleaning kennels and habitats, walking and feeding dogs and cats, providing enrichment, doing laundry, etc) for these animals 1-2 times per week for up to 4 weeks on a few occasions per year, with flexibility to extend in certain circumstances) Special Projects and Professional Development (20%): Serve as the event lead on events that benefit the NYPD partnership (Paws & Police vaccine event, National Night Out, Heroes in Human Services Awards, etc.) as needed Attend (minimum) one local conference/training per year to develop professional goals and promote career growth. Regularly attend ASPCA Voices to cultivate presentation skills. Contribute to department's monthly newsletter by writing stories on special cases or relevant events. Exemplifies the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Qualifications: Strong interpersonal skills Proficient in public speaking Ability to lift up to 40 lbs., stand for long periods and work outside in various conditions Animal handling experience a plus Fluency in Spanish strongly preferred Strong team player, as well as ability to work independently Must provide a valid driver's license upon hire and pass a motor vehicle history check demonstrating a safe driving history. As part of the driving requirements of this role, must also pass a Department of Transportation Medical Exam Computer literacy with particular proficiency in MS Word, Excel, PowerPoint. Civicore experience a plus Compensation and benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $25.97- $27.41 per hour. For more information on our benefits offerings, click here. Stay Connected - Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish Education and Work Experience: High School Diploma (Required) Minimum of 2-3 years' experience in community services, client services, social services, community organizing, advocacy or related field

Job Description Since its founding in 1877, The Fresh Air Fund, a not-for-profit youth development organization, has provided free life-changing summer experiences in the outdoors to more than 1.8 million children from New York City's underserved communities. Young people also participate in year-round leadership, career exploration and educational programs. For more information, visit ***************** Position Summary The Fresh Air Fund is hiring Per Diem Outdoor Instructors to work in our Environmental Center at Sharpe Reservation in Fishkill, NY. This is an on-call, part-time, per diem position that is scheduled to work on an “as required” and “as available” basis, with flexible work opportunities available throughout the year. Per Diem Instructors facilitate outdoor and environmental education lessons ranging from pond ecology to team building. The ideal candidate is curious, personable and hard-working with previous experience working with children. Per Diem Instructors may be scheduled to work at Sharpe Reservation in Fishkill, NY, Harriman State Park or at schools that request onsite programming. This is an in-person position that reports to the Program Coordinator. Responsibilities Plan and facilitate Environmental and Outdoor Education lessons from the Sharpe Curriculum. Facilitate group dynamics and team building sessions. Ensure program supplies are kept in order and good condition. Manage all aspects of group safety. Maintain a general understanding of Sharpe Reservation trails, roadways, and facilities. Occasional driving of camp vehicles (golf carts, and 7 and 15 passenger vans) as needed. Other duties as assigned. Qualifications Previous teaching, outdoor education or summer camp experience required. Associates degree required or currently enrolled in college. Bachelor's degree preferred. Must be in good general health, able to hike, lift, and spend long periods of time outdoors. Must have the ability to be flexible and adjust to changes quickly. Comfortable and confident supervising and teaching participants in large and small groups. Must have the ability to work independently and in a team environment. Handle concerns/issues in a constructive manner. Excellent written and oral communication skills. Proficient with basic computer skills. Driver's license preferred. Interest in joining a youth development organization and supporting its mission and vision. The Fresh Air Fund requires all employees to be fully vaccinated against COVID-19, including eligible booster doses, or to apply for a reasonable accommodation. Employment period: This is a flexible, on-call, per diem job. Working hours are dependent on school/user group schedules. Hours per week: Hours per week vary on an as needed basis with a maximum of 40 hours per week. Compensation: Salaries range from $18/hour - $26/hour, commensurate with experience. Benefits: None. Application Instructions To apply, please submit a Sharpe Reservation Per Diem Instructor application. We are hiring on a rolling basis and encourage interested applicants to apply as early as possible. No calls or recruiters, please. The Fresh Air Fund is proud to be an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in its work and on its staff. We strongly encourage candidates of all identities, experiences, orientations and communities to apply.

Join our Information Technology team as a Senior Project Manager to provide strategic direction, coordination and tracking of organization priority projects, large-scale projects as it relates to IT Operations, Information Security (Cyber) and Technical Support. The Senior PM will also lead and support overall efforts to streamline and refine IT best practices and processes. Who We Are The Information Technology (IT) department supports and improves a broad portfolio of technologies to support our staff. IT ensures that all ASPCA staff, partners, and communities have the systems needed to work effectively and efficiently to improve animal welfare. The sub-teams within IT include Product, Data and Reporting Solutions, Operations and Information Security, Technical Support, Enterprise Architecture, and Business Operations. What You'll Do The IT Ops, Information Security (Cyber) & Technical Support Senior Project Manager (PM), Information Technology, reports directly to the Senior Director, IT Business Operations. The Senior PM is an integral role on the IT team, making sure that the planning and execution of our initiatives accurately captures our organizational values and involves/invests key stakeholders in the success of those initiatives. The IT team regularly partners with teams across the organization to support the achievement of team-specific and organization-wide goals; similarly, the Senior PM will regularly listen to and learn from teams' respective operations and goals to develop robust project plans that are geared toward success for IT projects. The Senior PM provides strategic direction, coordination and tracking of organization priority projects, large-scale projects as it relates to IT Operations, Information Security (Cyber) and Technical Support. The Senior PM will also lead and support overall efforts to streamline and refine IT best practices and processes. The Senior PM will apply proven communication skills, problem-solving skills, and knowledge of best practices to create and support simple, scalable, compliant, and more automated ASPCA mission-critical information and systems. The ideal candidate will have excellent interpersonal skills, be a self-starter and team player, and have a desire to support the ASPCA in achieving our mission of ending cruelty to animals. In this position, you will never be bored! The ASPCA supports a broad portfolio of technologies to support a highly mobile and diverse staff. Maintaining a presence in multiple geographic locations, the team provides support (hands-on and remote) to over a dozen facilities and field operations, and over a thousand individual staff members. Your work will be integral to the organization as you work cross-functionally to ensure ASPCA staff, partners and communities have the tools needed to work effectively and efficiently to improve animal welfare. Where and When You'll Work This remote-based position (which requires travel, as described below) is open to all eligible candidates based within the United States. Ability and willingness to travel up to 15% annually, as needed. What You'll Get Compensation The applicable target hiring range for this remote role is based on where the employee works, which for remote roles is the employee's primary location of residence, and its respective cost of labor. We have organized the U.S. varying costs of labor index into three geographic zones. As a point of reference, below, we have included our ASPCA locations by geographic zone to illustrate what the hiring range would be in each of the following areas. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. Zone 1 (For example, Asheville, NC; Champaign, IL; Columbus, OH; Gainesville, FL; Miami, FL; Oklahoma City, OK; Overland, KS; Union, MO; Weaverville, NC): $119,000 - $126,000 annually Zone 2 (For example, Washington D.C.; Los Angeles, CA): $132,000 - 139,000 annually Zone 3 (For example, New York, NY): $145,000-$153,000 annually Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental and optional vision coverage. Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions - we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more. Responsibilities: Responsibility buckets are listed in general order of importance. They include, but are not limited to: Contribute to the ASPCA's Strategic Initiatives through Project Management: Lead and manage cross-functional projects within IT Operations, Information Security (Cyber), and Technical Support areas Manage the execution of key technology projects involving physical site builds, updates, and infrastructure changes Lead all project management activities to effectively and efficiently track multiple work streams across departments, ensuring timely progress, consistent project updates and clear communication Proactively manage scope, actions, issues, and risks to ensure project success; follow change control procedures effectively Lead meeting planning and facilitation, including project team meetings, stand-ups/check-ins, document reviews, lessons learned, discovery/requirements gathering and client-driven meetings Develop and cultivate strong relationships with leaders to encourage and facilitate timely decision-making Field questions from department heads and other staff members about timing of deliverables Draft project specific updates for internal communications, including Workvivio (intranet) and organizational newsletters (The Scoop) or emails Partner with key internal IT team partners ( Finance, Legal, Internal Communications) to ensure those stakeholders are informed of project progress and aware of their role and timing to support the project success when/if the project requires adherence to Finance, Legal or Communication policies e.g. RFP Process, Purchase Orders, Contracts Reviews, Org-Wide Comms etc. Engage required stakeholders and facilitate activities to ensure successful testing, training, change management, communications, and post-production support Provide regular updates to leadership on project status, risks, and outcomes using Planview AdaptiveWork (our enterprise project management tool) Improve delivery timelines and reduce bottlenecks caused by dual-role SME responsibilities Provide Project Management Support and Recommendations for Other Key IT Initiatives: Support the overall strategic vision for the IT Ops and Information Security and Technical Support teams and manage project execution against organizational key results and compliance requirements, in partnership with the Senior Director, IT Business Operations Create and maintain Planview for the IT Operations Information security and Technical Support teams projects status throughout their project life cycle Establish a regular review cadence with the IT leadership team to report on key risks and overdue projects in the IT Operations and Information Security and Technical Support project areas Support other IT team projects to ensure alignment with reporting requirements and organizational core values and provide coaching to SMEs leading projects that may need assistance Partner within the Senior Director, IT Business Operations to improve processes and reporting, suggesting revisions to streamline and implement changes and challenge existing project management processes with innovation in mind Build a strong understanding of all ASPCA operations to influence organizational IT priorities and align project support against those priorities Qualifications Extensive experience in managing large-scale IT projects, with expertise in Cyber Security, IT Operations, Networking, Infrastructure, and End-User Support Strong organizational, communication, and stakeholder management skills, with the ability to effectively engage all levels of management, including executives Proven ability to manage multiple projects simultaneously in fast-paced environments, navigating competing priorities and adapting quickly to change Proficient in project management tools and methodologies, including Agile and Waterfall. Familiarity with our enterprise PM Tool Planview AdaptiveWork a plus Demonstrated experience building and maintaining project tracking systems. Self-motivated leader who provides strategic direction and drives projects independently with minimal guidance Solid understanding of organizational structures, teamwork, and project management best practices Excellent problem-solving skills with a strong sense of business issues and opportunities; able to generate innovative solutions In-depth knowledge of IT operations, cybersecurity principles, and enterprise support models High integrity and discretion; able to handle sensitive information confidentially Experienced in facilitating meetings and maintaining a positive, customer-focused attitude Outstanding interpersonal, verbal, and written communication skills; collaborative team player who shares knowledge and supports colleagues Love of animals and an interest in the organization's mission of animal welfare is a plus! Ability to exemplify ASPCA's core values and behavioral competencies. Language English (required) Education and Work Experience High School degree or GED required; bachelor's degree preferred PMP, CISSP, or similar certification required Preferably 10 years of project management experience, with a minimum of 7 years leading large-scale IT Operations, Information Security (Cyber) and Technical Support IT projects (building tracking systems, implementation of processes and deliverables) in a large business or non-profit Experience overseeing high-visibility/high-budget project portfolios Experience with Azure, Azure Integration Services, Meraki, Sentinel One, SIEM, networking and security firewalls required Experience leading IT Infrastructure (server, network) and Information Security (Cyber, Firewall) projects with internal and external development resources Demonstrated experience with agile methodology, including release and sprint planning, stand-ups, reviews and retrospectives Strong knowledge of MS Office, including Excel, Word and PowerPoint is required; advanced project management platform skills preferred Experience working in organizations with at least 500 employees preferred Qualifications: See above for qualifications details. Language: English (Required) Education and Work Experience:

The Director of Database Operations will be responsible for leading the architectural design, and data operations management of the Development department's Salesforce, Data Warehouse and associated integrated systems. The Director of Data Operations will focus on system maintenance and enhancements that improve department-wide productivity, support ongoing Development fundraising efforts, and help the organization achieve both short- and long-term fundraising goals. This role will also be integral to the success of the organization in maintaining and enhancing the data ecosystem through technology and innovation. Reporting to the Senior Director of Data Strategy and Operations, the Director of Data Operations will have primary responsibility for leading the CRM technology ecosystem's advancement and management along with the team that supports this ongoing work. This includes but is not limited to oversight of fundraising business processes, management of ETL and reporting tools, administration of multiple Salesforce instances (including Non Profit Cloud), supervision of a data warehouse, and ongoing vendor data management. Operating under a high standard for data governance and oversight, the Director of Database Operations will support the Department's ability to meet KPI objectives and achieve organizational fundraising goals, sustaining long term growth for the ASPCA. What You'll Do The Director, Data Operations reports directly to the Senior Director, Data Strategy & Operations and has 3 direct reports. Where and When You'll Work This remote-based position is open to all eligible candidates based within the United States. Ability and willingness to travel up to several times annually, as needed. What You'll Get Compensation The target hiring range is based on where the employee works, which for remote roles is the employee's primary location of residence, and its respective cost of labor. You can view which zone applies to you based on your location (aspca.app.box.com/v/aspcazonetable). For questions regarding locations not on the list, please send an email to ***************** for more information. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. Zone 1: $120,000 - $127,000 Zone 2: $132,000 - $139,000 Zone 3: $146,000 - $154,000 Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include but are not limited to: Affordable health coverage, including medical, employer-paid dental and optional vision coverage. Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions - we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more. Responsibilities: Responsibility buckets are listed in general order of importance. They include, but are not limited to: Database and Technical Management Define, implement, and manage business and technical processes of the CRM system for both SFMC and NPSP, Azure Data Factory, Azure Data Warehouse (including database maintenance, user support, training, user adoption, customization, updates, etc.); assess operational gaps and design, develop and implement customizable and scalable solutions as needed. Creatively develop and lead implementation of innovative, customized, technical solutions that address the department's challenges related to large data volume management. Serve as the internal Salesforce subject matter expert on high level, department-wide projects such as integration of new tools and processes; data migration efforts, and other projects as required from Development stakeholders. Work closely with the Change Management committee to review, analyze, and evaluate stakeholder projects and requests. Gather information, define scope and feasibility, and oversee the implementation of complex technical solutions. Review the latest application releases from Salesforce, Azure and other affiliated vendors on a regular basis to determine new features that are appropriate for end-users; make recommendations within budget to department leadership. Proactively monitor database and data ecosystem performance; identify and recommend solutions for enhanced performance on an ongoing basis with particular focus on Salesforce storage, API limits, and Object size. Support special projects as needed, providing expert technical advice for optimal database performance while meeting fundraising objectives. Using prior experience combined with independent research, recommend technical and business process solutions that meet the requirements of the project. Management and Leadership Supervise, train, and mentor a team responsible for accurate and timely management of donor/gift data, database administration, database enhancements, and overall data integrity. Ensure team resources are appropriately prioritized and provide coaching to staff when challenges arise that impact deadlines and deliverables. Focus on developing team members' soft and hard skills with a goal of elevating performance through active, actionable feedback. Develop and guide the team in support of the ASPCA's core values. Manage reports, providing routine direction, guidance, and coaching on their work product and development. Lead direct reports through annual goal-setting conversations that cascade from larger team goals and the organization's key goals. Provide consistent, ongoing feedback through 1:1 conversations, quarterly feedback sessions, both formally and informally. Oversee the operations and business processes that produce the monthly revenue and adjustment reports for the Finance Department. Qualifications Strong familiarity with nonprofit fundraising, including major and planned giving, multi-channel direct marketing fundraising such as mail, digital, canvass and telemarketing. Strong critical thinking, problem-solving, and communication skills Experience implementing master data management strategies and tools preferred. Project management and organizational skills with the ability to manage and prioritize multiple project and deadlines in a fast-paced environment Proactive self-starter, team-oriented, with an ability to interface with all organizational levels Flexibility for availability outside of normal business hours for code deployments, emergencies or urgent troubleshooting requests as needed. Prior experience managing a team required Ability to exemplify ASPCA's core values and behavioral competencies Language English (required) Education and Work Experience Bachelor's degree preferred; or equivalent practical experience required Prior experience managing a team required; experience training and/or mentoring more junior team members in database administration preferred 5+ years of relevant database management experience required Salesforce Administrator Certificate preferred. NonProfit Success Pack or NonProfit Cloud Consultant Certifications a plus. Salesforce Marketing Cloud experience a plus. At least 3 years' experience as a Salesforce Administrator required; certification(s) a plus. Experience building complex data integrations, designing implementation, testing and documenting of such work required. Experience implementing master data management strategies and tools preferred. Experience with Extract, Transform, and Load (ETL) tools preferred. Qualifications: See above for qualifications details.Sales Force Administrator - Sales Force Language: English Education and Work Experience: Bachelors (Required) Database Experience, Project Management Experience

Job Description Land Management Intern Sharpe Reservation and Hudson Highlands Land Trust Preserves Since its founding in 1877, The Fresh Air Fund, a not-for-profit youth development organization, has provided free life-changing summer experiences outdoors to more than 1.8 million children from New York City's underserved communities. Young people also participate in year-round leadership, career exploration and educational programs. For more information, visit ***************** The Hudson Highlands Land Trust is a community-based, nonprofit land conservation organization that protects and preserves the natural resources and scenic beauty of the Hudson Highlands region. For more information, visit ************* Since 2019 The Fresh Air Fund (FAF) and Hudson Highlands Land Trust (HHLT) have collaborated on this jointly held internship program. Position Summary Land Management Interns focus on invasive species management and habitat restoration working at both Sharpe Reservation and Granite Mountain. Interns will perform invasive species inventories, assessment, monitoring, and control at The Sharpe Reservation and HHLT's properties. Under the supervision of both the HHLT, Preserve Manager and Ecological Restoration Specialist and The Sharpe Reservation Program Coordinator, intern(s) will assist in managing the diverse natural systems on the properties, including: controlling and removing invasive plant species in target areas; monitoring wildlife populations of invasive pests of hemlocks and ash trees; completing assessments of specified areas; assistance in the creation of an Invasive Species Management Plan at The Sharpe Reservation; creation of educational outreach videos and materials. Interns will also help lead educational hikes and volunteer days, while also working remotely with a team of interns at the Vassar Ecological Preserve and the Louis Calder Center. Interns will receive hands-on experience in natural areas management to further the development of the intern(s) toward their professional trajectory. This position is designed to ground the individual with professional skill sets related to ecological land management while improving ecosystem health in the Hudson Valley. This is an in-person residential position based at The Sharpe Reservation in Fishkill, NY. This role reports to the HHLT, Preserve Manager and Ecological Restoration Specialist and The Sharpe Reservation Program Coordinator. Responsibilities Implement the Invasive Species management plan for The Sharpe Reservation. Survey, monitor, and manage invasive species, both terrestrial and aquatic. Utilize GIS to map the current range and distribution of invasive species throughout Sharpe Reservation, as well as detect possible pathways of invasion. Identify and remove invasive species (based on target species or geographies) at Sharpe Reservation and HHLT's Preserves. Monitor plots throughout the properties, such as ash plots, hemlock woody adelgid plots, spotted lantern fly plots, and beech leaf disease plots. Lead volunteer groups on invasive species removal projects. Lead public hikes focused on invasive species and the natural world. Participate in trail work and the monitoring/management of invasive species along respective trails. Create an interpretive brochure, signage, videos, and social media related to invasive species - their impact on habitat, management, and the like. Update iMapInvasives entries for HHLT's Preserves. Other responsibilities and duties as assigned. Desired Skills and Experience At the Fresh Air Fund and Hudson Highland Land trust, our priority is finding the best candidate for the job. We encourage you to apply even if you don't meet all the qualifications or have a less traditional background. Earning or recently completed a degree in Natural Sciences, Biology, Botany, Environmental Studies, Sustainability, a related field, or similar work experience. Basic knowledge of ecology. Good communication and interpersonal skills. Desire to learn. Ability to use technology (PCs and iPad) and MS Office suite (Word, Excel and PowerPoint). Working knowledge of ArcGIS is desirable but not required. Ability to follow protocols, collect accurate data, and maintain data in an organized fashion. Valid Driver's License and personal transportation preferred for residential participants, commuting participants need reliable transportation to and from work. Previous experience with invasive species management is desirable but not required. Ability to use hand tools. Ability to perform tasks requiring physical exertion, outdoors, in all weather conditions, and on difficult terrain. Ability to stand, stoop, bend and carry heavy loads. Employment period: Begin June 2nd, 2025 and ends June 28th, 2025 Compensation: $16.00-$17.00 per hour based on experience. Onsite Housing as well as limited meals provided. Gas mileage reimbursement provided at the end of the employment period. Application Instructions To apply, please fill out a Land Management Intern application. We are hiring on a rolling basis and encourage interested applicants to apply as early as possible. No calls or recruiters, please. The Fresh Air Fund is proud to be an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in its work and on its staff. We strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

Who we are - Community Veterinary Clinic: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: The Senior Veterinary Assistant (SVA) -Community Veterinary Clinic (CVC) is a vital member of our veterinary medical team. The SVA supports two program functions- spay/neuter surgery and primary pet care- for pet cats and dogs living with their families in ASPCA Focus areas and animals in the care of the rescue community in New York City. Throughout the day, SVAs are responsible for client communication, assisting the veterinarian and/or veterinary technician, animal handling, preparing animals for surgery, entering medical records, and monitoring patients while they are under anesthesia. What you'll get: Work/life balance: paid vacation time to relax paid sick time to heal ten paid holidays to observe plus - paid personal time to celebrate what and when you like Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Work Schedule This is typically a Monday - Friday, 8 hour schedule with flexibility to work occasionally beyond the scheduled work day. Schedules are subject to change at the sole discretion of the ASPCA. Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $25.00 - $26.44 per hour For more information on our benefits offerings, visit our website. Responsibilities: Responsibilities will include, but are not limited to: Medical (60%) Care for up to 35-40 cats and dogs per day in spay/neuter surgery Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques during various procedures (examples: exams, treatments, injections, venipuncture, intubation) Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases Take direction regarding medical protocols and animal care from the clinic veterinarian or veterinary technician Organize and maintain pre-operative area and operating room for patient anesthesia, surgical preparation and sterilization Ensure anesthesia machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly Clean, sonicate, pack, and sterilize surgical instruments and endotracheal tubes Work with coworkers to clean and disinfect animal areas and facility while utilizing appropriate personal protective equipment Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patient Provide support and medical services in special cases as needed, including evaluation of animals living in hoarding situations Customer Service (30%) Communicate with all clients in a non-judgmental, effective and professional manner Greet clients and assist with the intake process, including assisting clients in filling out intake and service documents, flag relevant medical history Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks Explain information provided by the veterinarian about an animal's condition to clients Other (10%) Enter medical information into digital data bases as appropriate Represent ASPCA in a professional and courteous manner Provide medical information and representation to other ASPCA departments Adhere to all protocols put forth by Occupational Safety and Health Administration (OSHA) Follow all written and verbally communicated CM Standard Operating Procedures Collaborate and foster good communication with ASPCA colleagues Participate in veterinary/medical training of CM staff, ASPCA staff and veterinary and technical students by coaching, discussion, and demonstration Attend staff meetings and training sessions Perform other duties as assigned Exemplifies the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team- that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Qualifications: Ability to lift and carry 40-plus pounds repeatedly throughout day with assistance Ability to work standing for 8 or more hours Fear Free Shelter certification is required within 60 days of hire Excellent customer service skills Ability to work independently and as part of a team Ability to work efficiently and calmly under challenging conditions Must maintain open mind regarding changes and be willing to learn, implement, and teach new protocols Excellent animal handling skills (cats, dogs) Strong interest in animal welfare and serving underserved communities Experience using a computer and navigating software applications Education and Work Experience: High school diploma, GED, or equivalent professional experience required Minimum 1 year animal handling in a professional setting required, veterinary medical experience preferred Language: English (Required) Bilingual (Spanish) Strongly Preferred Stay Connected - Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please join our Talent Community to stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish Education and Work Experience: High School Diploma

Job Description Development Associate The Fresh Air Fund is a youth development organization providing transformative outdoor experiences, at no cost, for New York City children from underserved communities. At six sleepaway camps in New York's Mid-Hudson Valley, children have new experiences, learn new skills and gain new perspectives. Youth also participate in year-round leadership, career exploration and educational programs. The Fresh Air Fund's Development Associate supports the department in administrative and operational roles. The Associate position is an excellent opportunity to learn about all aspects of fundraising in a non-profit. Position Summary: The Development Associate is an important part of the donor relations team, ensuring that donation and donor information is accurately entered into The Fund's database, that donors are acknowledged in a timely manner, and that members of the Development team and external vendors receive accurate and timely information. The Development Associate will be trained and share responsibility with a peer Development Associate for multiple functions related to data and donation processing. The Associate will work closely with the Special Events Manager on generating and maintaining accurate invitation and guests lists and tracking event support. The Associate will demonstrate proficiency with technology, a curiosity about learning and improving systems and a commitment to maintaining high quality of data integrity, as well as strong writing and editing skills. The Associate will also be responsible for administrative duties in support of the Development team. The Associate position is a full-time hybrid position based in our New York City office and currently requires three days in the Office. The position reports to the Development Operations Manager and will work closely with the Special Events Manager, as well as all members of the Development team. Responsibilities: Responsible for accurately entering donation and donor information into the Salesforce NPSP donor database; processes gifts that come via credit card, checks and the external caging operation. Ensure donors are acknowledged in a timely and accurate manner by producing and executing acknowledgment letters. Provide administrative support to the Development Team, including managing the Development team calendar, coordinating cross-departmental meetings, prepping materials for internal and external meetings, preparing donors invoices, managing vendor invoices for events, maintaining order in the development and events supply closets and other administrative tasks as needed by team members.; Serve as back-up to Executive Assistant for phone and other needs for Chief Executive Officer. Conduct Prospect Research using The Fund's subscribed research tools and publicly available information, create profiles of current and potential donors as well as briefing materials to support the Major Gifts program. Actively participate in planning meetings for Fresh Air Fund Benefits, as well as other events and meetings generated by Development/ Special Events and the organization as a whole, participate as a key staff member in execution of all events. Support monthly, quarterly, and annual reconciliation with Finance team. Continually seek improvement in systems and processes to ensure information is being captured accurately and efficiently. Maintain and update database procedure instructions as needed. Provide excellent customer service by addressing donor concerns via phone and email. Support donor and Board events in NYC and at The Fund's camp as necessary. Ability to work occasional evenings and weekends for events. Other support and projects as needed to assist the Development team and The Fresh Air Fund. Qualifications: College degree; experience working in an office setting; experience working in a non-profit development office a plus. A commitment to and enthusiasm for The Fresh Air Fund's mission and work. Excellent technology skills; strong experience with Microsoft Excel required; experience with Customer Relationship Management (CRM) - Salesforce preferred. Strong writing, copywriting, proofreading and editorial skills. Comfort with and ability to learn new systems and technology quickly and seek improvements and efficiencies. Excellent interpersonal skills; able to represent The Fund well via phone and email. Excellent organizational skills with strong attention to detail. Strong writing, copywriting, proofreading and editorial skills. Team player who is eager to collaborate within the department and across the organization. Ability to handle pressure with grace and diplomacy; able to anticipate problems and present solutions quickly. Excellent problem-solving ability; comfortable with researching solutions independently to provide best options to key stakeholders. Ability to effectively juggle multiple tasks and priorities while communicating progress. Salary & Benefits: The salary range for this role is $48,000 - $52,000, commensurate with experience. The Fresh Air Fund offers a generous benefits package including medical, dental and vision insurance, flexible spending accounts, commuter benefits, and employer and employee retirement contribution plans. Application Instructions: To apply, please submit an Development Associate application and cover letter. We are hiring on a rolling basis and encourage interested applicants to apply as early as possible. No calls or recruiters, please. The Fresh Air Fund is proud to be an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in its work and on its staff. We strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

Who we are: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: Help animals in need! Our highly skilled technicians play a crucial role in our program, working as a team with CM veterinarians and assistants to provide essential services for the animals that need us most. The ASPCA's Community Veterinary Clinics (CVCs) offer high-quality, high-volume spay/neuter (HQHVSN), preventive care and treatment for minor illnesses and injuries at low or no cost to eligible clients. CVC LVTs build a wide range of skills! Use your hard-earned education and license to its full extent, exclusively concentrating on medical duties. You will experience a variety of medicine - some days in spay/neuter surgery and others seeing appointments or assisting with out-patient surgical procedures. What you'll get: Terrific part-time benefits package: paid vacation time to relax paid sick time to heal paid personal time plus - paid continuing education days and a CE stipend to keep your skills sharp 401(k) plan with employer contributions, starting after 1,000 hours of work in one year of service The ASPCA offers competitive benefit options that are subject to change annually Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Work Schedule The Bronx CVC has a range of part time scheduling options; please indicate your availability and/or desired schedule in your ASPCA job application. Clinic hours of operation are Monday-Friday 8:00am-5:00pm. Schedules are subject to change at the sole discretion of the ASPCA. Responsibilities: Job Responsibilities include but are not limited to: Medical (60%) Care for 35-40 cats and dogs per day in spay/neuter surgery Administer injections including anesthetics, pain medications, vaccinations and other medications Intubate animals, place intravenous catheters, perform venipuncture and administer fluids as needed Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases Provide treatments and supportive care according to the CM Standard Operating Procedures and as directed by attending Veterinarian Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patient Maintain all necessary controlled substance drug logs and patient records Stay current in knowledge of emergency drugs and protocols Ensure anesthetic machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly Assist with humane euthanasia in accordance with ASPCA policy and CM protocols Work with coworkers to clean and disinfect animal areas, equipment, instruments and facility while utilizing appropriate personal protective equipment Provide support and medical services in special cases as needed, including evaluation of animals living in hoarding situations Customer Service (30%) Communicate with all clients in a non-judgmental, effective and professional manner Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks Explain information provided by the veterinarian about an animal's condition to clients Other (10%) Enter medical information into digital data bases as appropriate Represent ASPCA in a professional and courteous manner Adhere to all protocols put forth by Occupational Safety and Health Administration (OSHA) Follow all written and verbally communicated CM Standard Operating Procedures Collaborate and foster good communication with ASPCA colleagues Participate in veterinary/medical training of CM staff, ASPCA staff and veterinary and technical students by coaching, discussion, and demonstration Attend staff meetings and training sessions Perform other duties as assigned Exemplifies the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Qualifications: Must have current New York State Veterinary Technician License (or ability to obtain within 30 days of employment) Licensed Veterinary Technician (LVT) Surgery/Anesthesia experience preferred Excellent animal handling skills (cats, dogs) Excellent customer service skills Experience using a computer and navigating software applications Ability to lift and carry 40-plus pounds repeatedly throughout day with assistance Ability to work standing for 8 or more hours Ability to work independently and as part of a team Ability to work efficiently and calmly under challenging conditions Strong interest in animal welfare and serving underserved communities Fear Free Shelter certification is required within 60 days of hire Education: New graduates welcome! Must have graduated from accredited school of veterinary science technology (2- or 4-year program) or the equivalent as determined by the New York State Education Department. Language: English (Required) Bilingual (Spanish) Strongly Preferred Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $34.60 - $37.00 per hour For more information on our benefits offerings, visit our website. The Compensation Team will review internal candidates' current compensation, to determine if an offer beyond the target hiring range may be applicable. Stay Connected - Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA. Qualifications: Must be able to lift and carry 40-plus pounds repeatedly throughout day with assistance., Must have current New York State Veterinary Technician License., Must have graduated from accredited school of veterinary science technology (2 or 4 year program)., Must have strong interest in animal welfare., Must possess excellent animal handling skills., Must possess excellent customer service skills., Must possess the ability to work standing for 8-plus hours, Must speak fluent English. Bilingual (fluent in English and Spanish) preferred., Surgery/Anesthesia experience preferred Licensed Veterinary Technician - New York State Education Department Language: English (Required), Spanish Education and Work Experience: Associates (Required), Bachelors Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V).

The ASPCA is seeking a detail-oriented and proactive Manager, Multimedia Assets to oversee the organization, accessibility, and strategic use of our growing library of photo and video content. This individual will play a critical role in ensuring our multimedia assets are well-maintained, legally compliant, easy to find, and effectively leveraged across teams to support the ASPCA's storytelling and brand efforts. Reporting to the Director, Multimedia Production, the Manager, Multimedia Assets will support content planning and delivery by organizing and curating mission-aligned collections for internal and external use. This includes helping to develop and maintain spotlight collections, content packs, and campaign toolkits that ensure teams across the ASPCA can easily access and deploy high-impact visual content. The ideal candidate is organized, collaborative, and knowledgeable in asset management best practices, with a working understanding of photography and video production. They will work closely with the multimedia team to support production workflows, including managing project files, archiving content, and maintaining storage systems. This role also serves as a resource for staff across departments-helping them locate the right content for their needs, understand how to use it appropriately, and raise awareness of what's available within our growing media library. Where and When You'll Work This position is based in New York City at the ASPCA's 8th Avenue office in New York, NY but does not require full-time onsite work; the role allows for flexibility to work from home to the extent approved by the manager and Department Head. This role involves 10%-20% travel. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. The target hiring range for this role is $72,000-$77,000. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. For more information on our benefits offerings, visit our website. Responsibilities: Responsibilities will include, but are not limited to: Asset Management & Accessibility (50%) Maintain and manage the ASPCA's digital asset management (DAM) platform, ensuring assets are organized, searchable, and up to date Create and enforce metadata standards, naming conventions, and organizational protocols that support ease of use and legal compliance Track licensing, permissions, and usage rights for all visual content, ensuring assets are used appropriately and within scope Regularly review and update asset categories, remove outdated materials, and upload new content in a timely and accurate manner Leverage asset usage data and analytics to identify content trends, inform future asset needs, and guide strategic decisions about photo and video coverage. Support content recaps and reporting efforts by tracking asset engagement and contributing to monthly activity summaries Respond to internal photo and video requests, helping staff identify and access assets that align with their needs and brand guidelines Promote awareness of the DAM platform and available content across departments through training, updates, and resource sharing Contribute to spotlight collections, content packs, and campaign toolkits by identifying and organizing assets that align with organizational priorities. Maintain clear records of asset usage and gaps in coverage, proactively identifying content needs based on organizational priorities Photo + Video Production Support (40%) Assist with photo and video capture for projects and events, as needed Assist with preparing multimedia assets for distribution, including basic editing, formatting and exporting for use across platforms. Ensure all content added to the library meets technical and brand standards Build and maintain strong working relationships with creative, editorial, and program teams to understand content needs and workflows Provide guidance on proper asset usage, file types, and export settings for digital and print channels Provide training to staff on photo + video asset library and best practices Additional Responsibilities (10%) Participate in departmental planning and cross-functional initiatives. Contribute to team brainstorming and creative ideation across marketing efforts. Perform other duties as assigned in support of the organization's mission and storytelling goals. Qualifications: Familiarity with DAM platforms (preferably Widen) and a strong understanding of metadata, tagging, and asset workflows Working knowledge of photo and video formats, file types, and usage best practices across digital platforms Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities Excellent communication and collaboration skills; comfortable working with cross-functional teams and providing training or support Ability to take initiative, solve problems, and work independently Basic photography and/or video capture and editing skills (Adobe Creative Suite, Lightroom, Photoshop, Bridge, Premiere Pro, etc.) Passion for animal welfare and alignment with the ASPCA's mission Exemplifies the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Work Experience: At least 3 years of experience in digital asset management 3+ years in visual content production, or related role preferred, but not required Experience working in a nonprofit or mission-driven organization is a plus, but not required. Qualifications: Language: English Education and Work Experience:

Are you passionate about delivering high-quality care to animals in need, and do you thrive in a fast-paced, dynamic and complex environment? Do you enjoying managing people, while also ensuring all animals under your care receive the medical attention they require? If so, then the position of Manager, Medical Operations (the Manager) at the ASPCA Kitten Nursery (Nursery) may be for you! The Kitten Nursery cares for over 800 underage kittens and nursing cats in a dedicated nursery environment as well as through a substantial foster program. Once these kittens are healthy and happy 8-week-olds, the Nursery helps them get ready for adoption through the ASPCA Adoption Center and partner shelters. You will lead a team of Neonate Specialists and Care Coordinators to deliver excellent patient care for over 800+ at-risk cats and kittens each year. This team supports the care and movement of kittens through the Nursery on their way to and from foster homes through direct care, veterinary support and administrative work. You will partner with the Director, Medical Operations, under the guidance of veterinarians and licensed veterinarian technicians, to assist in the delivery of individual animal and population level care following low-stress handling principles and shelter medicine practices. To succeed in this role, the Manager will be an excellent supervisor and coach who enjoys working with both people and animals. *The schedule for this role is Sunday-Thursday 10-6pm (the ability to adjust the schedule to meet the team's needs is crucial for this role). Responsibilities: Responsibilities will include, but are not limited to: People Management and Training (40%) With the Director, nurture a culture of learning at the Nursery, including ensuring a respectful and welcoming environment, active participation in career development, goal setting and monitoring, setting clear expectations, and regular practice of feedback and after-actions Be “on the floor” to answer questions, make timely operational and staffing adjustments, provide and receive feedback, lend a hand, and ensure deep understanding of and compliance with the Nursery's operations Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow, in order to maximize productivity and maintain coverage in the event of planned absences, call outs, injuries, increased volume, etc. so as to ensure staff and animals safety Provide training, supervision, modeling, coaching and ongoing guidance for direct reports Instill the guiding principle that everyone can-and should-actively support the animals' behavioral and mental health in everything they do Ensure that all team members have received training and mastered the skills to handle in a low-stress manner, and that they implement these handling techniques consistently in all their interactions with animals Provide regular, timely and direct feedback via one-on-one check-in's and quarterly feedback sessions with direct reports Work with the Director, Medical Operations to ensure written materials (protocols, information sheets, data sheets, etc.) are updated as needed and oversee their use by staff and volunteers Serve as a champion in times of change management and work with Director to identify ways to improve policies and practices Other duties as assigned by supervisor Nursing Care and Veterinary Support (30%) Using fear free techniques, handle and restrain animals for medical procedures applying the least-restraint and lowest-stress techniques possible Ensure accurate and timely data entry to animals' medical records, including transfer of information from other ASPCA departments' software systems and diagnostic test results from outside laboratories Prepare discharges and medications for kittens going to foster, create Foster Medical Discharges under the direction of veterinarians or licensed veterinary technicians Maintain an efficient flow of animals through the shelter Transport animals (using low-stress techniques) and their medical records within ASPCA departments for necessary care, including but not limited to transfers to the ASPCA Animal Hospital and/or Community Medicine Understand multiple modalities of electronic or written medical records, or invoices, to be able to articulate animal's medical needs or concerns Competently and compassionately explain information veterinarians have documented about an animal's condition to other Nursery staff members, volunteers, and foster caregivers with easily understood language Be an active participant of the Nursery Team on daily shelter rounds, weekly foster rounds, and in staff meetings and trainings Treat animals, colleagues and volunteers with care and respect Learn and follow Nursery philosophy, procedures and protocols Animal Care and Welfare (30%) Coach and support direct care staff to best meet the medical needs of the animals in our care, including medication administration, medical treatment and monitoring Feed and medicate patients following veterinarian instructions and standard operating procedures Closely observe animals for signs of illness, injury, and/or poor welfare. Document and communicate this information on monitoring sheets, in patient medical records, and/or directly to colleagues Ensure all personnel are following departmental PPE and cleaning protocols for kennels, equipment and facility overall Work in compliance with Occupational Safety and Health Administration policies and requirements Ensure the adequate stock supplies are maintained and that all equipment is functioning well and is serviced properly; coordinate inventory, place orders through Procurement, schedule routine maintenance of equipment, and facilitate service and/or replacement of malfunctioning equipment Advise Supervisor of any conditions that are unsafe including unrecognized hazards or infractions of safety rules Qualifications: Knowledge of basic animal care, handling, and disease recognition; familiarity with veterinary hospital protocols and procedures Able to understand and communicate using veterinary medical terminology Excellent low-stress animal handling and restraint skills Excellent customer service skills Able to quickly adjust focus and shift priorities based on Nursery and patient needs Work efficiently and calmly under challenging conditions; demonstrate flexibility with work assignments and unique tasks Strong organizational skills and a high level of attention to detail Demonstrated ability to collaborate within and across departments or working groups Ability to teach and coach others Excellent written and oral communication skills Able to maintain open mind regarding changes and be willing to learn, implement, and teach new protocols Basic computer skills, including Excel, Microsoft Office, and email; familiarity with PetPoint or other shelter software systems a plus. Able to lift up to 40 pounds, walk, bend, stand and reach constantly throughout at least a minimum 8-hour workday Exemplifies the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Experience: 2 years veterinary hospital and/or shelter experience 1 year management experience Additional Information: Fear Free Shelter certification is required within 60 days of hire Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $65,000 - $70,000 annually. The Compensation Team will review internal candidates' current compensation, to determine if an offer beyond the target hiring range may be applicable. Click here to review the Internal Open Positions Pay Range Sheet At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Qualifications: See above for qualifications details. Language: English (Required) Education and Work Experience: High School Diploma (Required)