Service Supervisor jobs at Goodyear

Lee Company offers complete facility solutions services of HVAC, plumbing, electrical, and preventative maintenance for commercial facilities throughout Tennessee, Alabama, and Kentucky. Our incredible team has built their reputation on trust, honesty, employee safety and excellence since 1944. Summary of Job: The HVAC Maintenance Team Lead 3 will perform Maintenance inspections and ensure all maintenances are completed per the contract/filter belt list. Education and Experience: Universal EPA Certification Minimum of 8+ years of Commercial HVAC Service experience preferred High school diploma or equivalent GED certificate preferred Skills and Abilities: Excellent written communications skills Able to work well with other technicians and tradesman Company Perks & Benefits: Our mission at Lee Company is to create a workplace where our employees can thrive, and we back that up with action. Wellness isn't just about your physical health; it's about your finances, career, community, and relationships too. We don't just talk the talk; we walk the walk. Check out the benefits that help our team live well and work well every day! Physical: Comprehensive health, dental, and vision insurance, plus on-site and mobile health clinic services. Financial: Earned Wage Access (EWA) - access a portion of your earned pay before payday, 401(k) company match, HSA contributions, and company-paid life and long-term disability insurance. Community: Company-supported volunteer opportunities to make a real impact. Career: Free trade training through Lee Company University (LCU), paid time off (PTO), and career growth opportunities. Relational: Paid time off (PTO), holidays, and Chaplain services for support when you need it. At Lee Company, you will be among the most knowledgeable and experienced trade experts in the country. We offer competitive pay, full benefits, paid training, and opportunities for growth. If you have a desire to serve and a passion for excellence, apply today! Lee Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information or testing, or family and medical leave. Lee Company is an E-Verify employer. Candidates must be legally authorized to work in the United States. At the time of hire, employees will be required to provide proof of employment eligibility.

Route Service Supervisor UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: Some companies say they like to promote from within, we just do…constantly! Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the training and development of a team of Route Service Representatives Respond to service requests Negotiate customer contract renewals Build strong relationships with your customers and team Work closely with all other leadership and management team members to provide the best customer service and product programs Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep's performance and their customers' level of satisfaction and loyalty. Qualifications What we're looking for: A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles An individual ready to learn and work to become a customer service and loyalty expert High school diploma or GED, some college is a plus 21 years of age Valid non-commercial driver's license in the state of residence Reliable transportation Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Communication and language skills Basic computer proficiency Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses The estimated salary for this position ranges from $53,850 - $74,792 yearly. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Compensation: $80,000.00 - $85,000.00 annual salary (US Dollars) The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management Position Summary: The Operations Supervisor has overall responsibility for all aspects of facility management services and/or operations including laboratories, controls, fire life safety. The Operations Supervisor is the primary point of contact for day-to-day operations with client facility management team. They will create an unwavering attitude and commitment to safety and reliability within the client environment as they manage the maintenance of outside contractors capable of achieving the goal of 100% availability of mission critical infrastructure. The Operations Supervisor will drive continual improvements to the operation in the following areas: building maintenance, building utility systems, fire life safety equipment, building management systems, and other specialty systems. Job Objective: This position is responsible for the overall operation of our facility management services to multiple critical facilities, including ensuring the safety and well-being of its employees, safeguarding company funds and property, and representing the company with respect to the client. This Operations Supervisor ensures that established company goals are realized while maintaining client relations that will enhance future business and has total responsibility for managing all aspects of the contract. Key Responsibilities: Oversee all aspects of the client's critical physical infrastructure. Ensure that all work performed within mission critical space is done to high quality and without impact to internal/external customers. Oversee the development and accuracy of site-level operating procedures and other documentation. Supervise and escalate as needed ABM's response to after-hours emergencies at assigned facilities. Effectively and efficiently manage the operations budget and expenditures of assigned contracts. Manage the complete physical assets pertaining to the Operation and Maintenance of the critical and non-critical infrastructure equipment and systems. Resolve all electrical, mechanical, BAS (Building Automation System), EPMS (Electrical Power Monitoring System), BMS (Building Management System), and Fire Protection System issues in the client facilities while minimizing risk and business impact and communicate issues to management and customers in a timely manner. Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing. Manage oversight from preventive maintenance inspections and provide guidance on how to address issues. Develops, plans, and implements annual shutdown program for preventive maintenance activities. Technical knowledge of critical electrical and mechanical systems with the ability to prioritize, assign, track, and trend equipment history. Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials. Ensure compliance of Customer SLA (Service Level Agreement) parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations. Ensure that ABM training expectations are met and audit the process monthly. Identify, vet, and approve all sub-contractors who will perform work on-site. Develop PM (Preventive Maintenance) contract scopes-of-work, ensure contract terms are fulfilled. Qualifications: Associate Degree or higher degree in job related technical training or equivalent work experience. 5+ years Electrical or Mechanical experience, desired. Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operational experience desired. Working knowledge of purchasing and/or utilizing and managing subcontracts and vendors. Experience utilizing a CMMS (Computerized Maintenance Management System). Knowledge of computer and PLC Programming, AC/DC drives, Motor Controls, Digital Meters, and Recorders. Demonstrated ability to read/interpret drawings and wire diagrams. Possesses working knowledge/understanding of Electrical Code (both local and IEEE) as it applies to controls. Experienced in scope determination of installation materials. #200 About Us ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit ******************* ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ******************* ABM does not accept unsolicited resumes.

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Our Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Fleet Supervisor to join our UniFirst community. As a Supervisor in the Maintenance Department, you will be ensuring our fleet vehicles are properly functioning and regularly maintained as well as managing and mentoring our Fleet Technicians. At UniFirst we have a standard Monday - Friday work week with periodic night and weekend overtime. We have an immediate opening and provide on the job training. Pay & Benefits: On the job training & great hourly pay + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. What's in it for you? Training: Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement Career Growth: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. Culture: Our culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds. We believe our diversity makes us who we are, and we strive every day to build a culture where everyone feels welcome. What you'll be doing: Manage overall upkeep and maintenance of fleet vehicles. Verify that the appearance of fleet vehicles meet UniFirst standards. Ensure vehicle compliance and safety requirements are met. Implement preventative maintenance programs for vehicles and equipment, and schedule predictive & preventative maintenance. Mentor, manage, and motivate performance of Fleet Technicians. Provide ongoing learning and development opportunities for all Team Partners. Produce reports related to work performance and departmental budget. Develop and maintain relationships with vendors to ensure best pricing for vehicle parts. Plow and salt location parking lot as needed. Utilize a Computerized Maintenance Management System. Perform other duties as assigned by leadership. Qualifications What we're looking for: High school diploma or GED required. Must be 21 years of age or older. 5 years of equivalent experience required. Valid driver's license and a safe driving record are required. A CDL license is preferred. Must meet DOT requirements. Strong leadership and communication skills; ability to train potential techs. Must have experience in the use of diagnostic software and fleet management systems. Ability to work overtime as needed is required. Ability to lift up to 80lbs. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. The estimated salary for this position ranges from $51,613 to $61,812 yearly. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Food Safety & Quality Assurance Supervisor At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Job Summary Guides the day-to-day operations of a team monitoring product attributes to assure product quality is at targeted levels of the customer product specifications. Ensures food safety, regulatory and company compliance, and compliance with all established safety procedures. Ensures all required checks and tests are performed within the plant as prescribed in the USDA regulations, Butterball LLC Policies, and the HACCP program. Responsible for retained product releases. Key Responsibilities Supervises the day-to-day activities of a team of entry level individual contributors. Provides guidance, coaching, and support to ensure successful completion of tasks. Participates in HR activities such as hiring, terminations, performance management, goal setting, team member development, scheduling, etc. Enforces systems, policies, and procedures. Reviews and approves timecards. Responsible for ensuring adherence to all food safety regulations and quality standards on the Plant floor(s), including contractor and construction projects. Provides coaching and follows up with technicians and operations to ensure compliance. Assists with the development and implementation of policies, process control procedures and monitoring, and standard practices. Troubleshoots plant quality, safety, and sanitation problems. Implements corrective actions to address and mitigate identified issues. Promotes GMP (Good Manufacturing Practices) and Food safety across the organization. Provides coaching and training across the operation's teams as needed. Works closely with USDA. Reviews all paperwork to ensure proper procedures are followed. Investigates and escalates issues as appropriate. Assists with facility, customer, and third-party audits and audit preparation. Responsible for daily SOP audits. Participates in investigation of product failures and customer complaints. May provide recommended solution to management team. Communicates with all levels of management to ensure they maintain control of the process. Identifies opportunities and supports creation and implementation of plant processes and/or product improvement projects. Maintains the technical expertise of team with recurring training in all areas with their functional area. Minimum Qualifications (Educations & Experience) High school diploma, GED, or equivalent 4+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role 1+ year of leadership experience or the knowledge, skills, and abilities to succeed in the role Experience in a food environment Knowledge, Skills, and Abilities Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies: Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs. Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity. Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead. Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen. Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate Essential Knowledge, Skills, and Abilities Ability to coach, develop, support, and guide a team with technical skills Knowledgeable or ability to learn product specifications, plant quality procedures, and plant HACCP plan Familiarity with GMPs, Food Safety, HACCP, USDA and SSOPs Ability to draft reports and document procedures Ability to perform a risk analysis Good communication and interpersonal skills with the ability to effectively present information and respond to questions Ability to apply basic math and calculate figures and amounts such as proportions, percentages, area, circumference, and volume Ability to define problems, collect data, establish facts, and draw valid conclusions Preferred Knowledge, Skills, and Abilities Bachelor's degree in relevant field Physical Demands While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions Work will be performed in a variety of conditions including a climate-controlled office environment(s) and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Occasional travel may be required. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.

Food Safety & Quality Assurance Supervisor At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Job Summary Guides the day-to-day operations of a team monitoring product attributes to assure product quality is at targeted levels of the customer product specifications. Ensures food safety, regulatory and company compliance, and compliance with all established safety procedures. Ensures all required checks and tests are performed within the plant as prescribed in the USDA regulations, Butterball LLC Policies, and the HACCP program. Responsible for retained product releases. Key Responsibilities Supervises the day-to-day activities of a team of entry level individual contributors. Provides guidance, coaching, and support to ensure successful completion of tasks. Participates in HR activities such as hiring, terminations, performance management, goal setting, team member development, scheduling, etc. Enforces systems, policies, and procedures. Reviews and approves timecards. Responsible for ensuring adherence to all food safety regulations and quality standards on the Plant floor(s), including contractor and construction projects. Provides coaching and follows up with technicians and operations to ensure compliance. Assists with the development and implementation of policies, process control procedures and monitoring, and standard practices. Troubleshoots plant quality, safety, and sanitation problems. Implements corrective actions to address and mitigate identified issues. Promotes GMP (Good Manufacturing Practices) and Food safety across the organization. Provides coaching and training across the operation's teams as needed. Works closely with USDA. Reviews all paperwork to ensure proper procedures are followed. Investigates and escalates issues as appropriate. Assists with facility, customer, and third-party audits and audit preparation. Responsible for daily SOP audits. Participates in investigation of product failures and customer complaints. May provide recommended solution to management team. Communicates with all levels of management to ensure they maintain control of the process. Identifies opportunities and supports creation and implementation of plant processes and/or product improvement projects. Maintains the technical expertise of team with recurring training in all areas with their functional area. Minimum Qualifications (Educations & Experience) High school diploma, GED, or equivalent 4+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role 1+ year of leadership experience or the knowledge, skills, and abilities to succeed in the role Experience in a food environment Knowledge, Skills, and Abilities Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies: Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs. Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity. Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead. Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen. Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate Essential Knowledge, Skills, and Abilities Ability to coach, develop, support, and guide a team with technical skills Knowledgeable or ability to learn product specifications, plant quality procedures, and plant HACCP plan Familiarity with GMPs, Food Safety, HACCP, USDA and SSOPs Ability to draft reports and document procedures Ability to perform a risk analysis Good communication and interpersonal skills with the ability to effectively present information and respond to questions Ability to apply basic math and calculate figures and amounts such as proportions, percentages, area, circumference, and volume Ability to define problems, collect data, establish facts, and draw valid conclusions Preferred Knowledge, Skills, and Abilities Bachelor's degree in relevant field Physical Demands While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions Work will be performed in a variety of conditions including a climate-controlled office environment(s) and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Occasional travel may be required. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.

Why work for Butterball? This is not just a job, it's a career! We take pride in our employees and our employees take pride in being a valued team member at Butterball! Join us Today and enjoy these great perks! · Academic Tuition Reimbursement · Medical, Dental, & Vision Benefits · Employee Assistance Program · 401K Description: 2nd Processing Team Lead Responsibilities: To help the Supervisor guide associates in 2nd Processing/Cut Up area toward production goals and quality standards. Aid Supervisor by working on production line, organizing materials and supplies, directing production line associates, training new associates and recording production data. Knowledge, Skills and Abilities: * Must possess high standards and goals for self and be abloe to lead other team members to obtain the same * Must be able to delegate and empower effectively and responsibly * Ability to work with minimum supervision * Must display adequate energy and stress tolerance * Must be able to train new associates * Must be able to perform 50% of the jobs in the department at line speed Education and Experience: * Ability to speak both English and Spanish preferred * Work experience in the food industry preferred We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.

Why work for Butterball? This is not just a job, it's a career! We take pride in our employees and our employees take pride in being a valued team member at Butterball! Join us Today and enjoy these great perks! · Academic Tuition Reimbursement · Medical, Dental, & Vision Benefits · Employee Assistance Program · 401K Description: 2nd Processing Team Lead Responsibilities: To help the Supervisor guide associates in 2nd Processing/Cut Up area toward production goals and quality standards. Aid Supervisor by working on production line, organizing materials and supplies, directing production line associates, training new associates and recording production data. Knowledge, Skills and Abilities: * Must possess high standards and goals for self and be abloe to lead other team members to obtain the same * Must be able to delegate and empower effectively and responsibly * Ability to work with minimum supervision * Must display adequate energy and stress tolerance * Must be able to train new associates * Must be able to perform 50% of the jobs in the department at line speed Education and Experience: * Ability to speak both English and Spanish preferred * Work experience in the food industry preferred We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.

Call Center Supervisor - Pacer Call Center Practice Employment Type: Full-Time Experience Required: 3-5 years in call center leadership Industry Preferred: Healthcare, Health Plans, PBM, Customer Service Operations About Pacer Pacer Staffing supports enterprise clients with large-scale, performance-driven contact center talent. Our Call Center Practice provides Customer Service Advocates (CSAs) to our clients and we are expanding our leadership team to support this growing line of business. We are looking for a Call Center Supervisor who can coach, develop, and support our remote CSA workforce while partnering closely with Account Management, HR, Delivery, and client-side leadership to drive high performance and retention. Position Summary The Call Center Supervisor will oversee a team of remote Customer Service Advocates assigned to healthcare contact center programs. This leader is responsible for monitoring performance, coaching associates, reinforcing expectations, driving quality, and ensuring alignment with client standards-including HIPAA, attendance compliance, professionalism, and performance metrics. This role plays a critical part in our success and will directly shape the growth, consistency, and quality of the Call Center Practice. Key Responsibilities People Leadership & Coaching Supervise a team of remote Customer Service Advocates (CSAs) supporting health plan members. Conduct regular 1:1s, performance discussions, and coaching sessions. Monitor attendance, quality, documentation, and adherence to client expectations. Reinforce Pacer and client standards: punctuality, schedule compliance, professionalism, HIPAA, and WFH requirements. Identify performance gaps early and implement corrective action or coaching plans. Performance Management Track KPIs including call quality, one-call resolution, audit scores, attendance points, and productivity. Review feedback from client supervisors and translate it into actionable coaching. Partner with HR for monthly contractor check-in meetings, addressing risks and providing support. Reduce attrition by maintaining strong communication and support structures. Training & Onboarding Partner with HR and Delivery to run New Hire Orientation, reinforcing expectations and work from home compliance. Support new hires while they ramp up in training and production. Validate equipment setup, internet requirements, and workspace compliance for new employees. Operational Excellence Ensure associates follow all HIPAA and confidentiality requirements. Coordinate with Account Manager and Delivery on performance trends and escalation needs. Maintain accurate documentation for attendance, coaching, warnings, and performance milestones. Implement standardized processes that scale as the practice grows. Client Partnership Collaborate with call center supervisors to understand expectations, performance trends, and class outcomes. Communicate insights back to Pacer leadership to enhance training, recruiting, and support processes. Participate in calibration sessions, performance reviews, and quality alignment meetings. Qualifications 3-5 years of call center leadership experience (Supervisor, Team Lead, Quality Coach, or equivalent). Experience in healthcare call centers strongly preferred (health plans, PBM, Medicare/Medicaid, provider/member services). Strong coaching, communication, and performance management skills. Prior experience supporting remote or hybrid customer service teams. Understanding of HIPAA, PHI, and healthcare compliance requirements (preferred). Proficiency with call center tools, QA frameworks, KPI reporting, and performance documentation. Ability to multitask across multiple systems and manage priorities in a fast-paced environment. High emotional intelligence and ability to build trust with remote associates. What We Offer Competitive compensation package Medical, dental, vision, 401(k) Opportunity to shape and grow a rapidly expanding call center practice High visibility with internal leadership and enterprise clients Remote work environment The chance to make a meaningful impact on associates supporting vulnerable member populations Ideal Candidate Profile You're a coach-first leader who thrives in fast-paced customer service environments. You build engaged, high-performing teams through communication, accountability, empathy, and structure. You're confident partnering with clients, enforcing standards, and supporting associates every step of the way. You are passionate about helping people succeed-and understand how to elevate performance in a healthcare call center environment.

Responsibility for leading operation of one or more plant value streams. Implements under the direction of the Value Stream Manager the Parker Lean system and Win Strategy to ensure a safe work environment, drive quality improvements, provide premier customer service, develop a qualified workforce, reduce operating costs, inventories and lead times through continuous improvements. Oversee day-to-day activities to meet daily, monthly, quarterly and annual expectations. Responsible for developing and leading associates, employment decisions and performance assessments of an assigned plant value stream(s). Responsible for leading all aspects of the plant value stream(s) under the direction of the Value Stream Manager to include: associate development, utilization of team consensus to evaluate decisions, ensure rapid implementation of decisions, budget development and adherence, employment decisions related to associates and performance assessment of Group Leaders and associates. Essential Functions The Value Stream Team Leader will meet with the Value Stream associates regularly. Reflecting on problems, solutions and challenges, thereby creating a culture of continuous improvement. Leads the plant value stream(s) in daily operations and continuous improvements, which include but are not limited to: supply chain, production control, manufacturing priorities and coordination between all shifts in the value stream. The Value Stream Team Leader will assist the Value Stream Manager to create continuous product flow, utilize pull systems and to level the workload. Create the basis for continuous improvement and employee empowerment by ensuring that standardized work and processes are followed, needed adjustments are implemented and the area is compliant with safety and 5S requirements. Instill and maintain a positive team atmosphere in the Value Stream(s); hold regular team meetings and assign team member tasks and coordinate support activities form departments outside of the team. Utilize PDCA in conjunction with Tracking Centers and Team Improvement Boards to ensure results. Provide effective cross training for Value Stream associates and backups from other value streams to assure the continuous smooth running of the value stream. Encourage team to stop and fix problems in order to get quality right the first time. Work with the Value Stream Manager to develop the future state value stream map and manage the plans to achieve it as documented in the Value Steam Tracking Center. In addition, the Team Leader works with the Group Leader and the Value Stream Team to maintain Team Improvement Boards. A visually controlled environment must be developed to assure no problems are hidden.

Commercial & Industrial Field Service Manager Company Overview: Culligan is a global leader in water treatment solutions, committed to providing innovative, high-quality products and services to meet the water needs of commercial and industrial customers. With a focus on sustainability, Culligan offers comprehensive water treatment solutions that help businesses improve efficiency, reduce costs, and ensure compliance with industry standards. Description: The Field Service Manager is a hands-on leader responsible for building, coaching, and motivating a high-performing team of Field Service Technicians to deliver exceptional customer experiences while meeting financial and operational goals. This involves technical expertise with strong leadership and business acumen to ensure that service operations run efficiently, customers remain satisfied, and the department achieves its budgeted performance. This is a player/coach role -the successful candidate will both lead and participate in field activities (system startups, troubleshooting, repairs, training). The position requires close collaboration with Commercial, Engineering, Operations, and Finance teams. Travel may reach up to 50% for short durations, including occasional international assignments. Responsibilities: Lead, mentor, and develop a team of Field Service Technicians/Engineers to achieve excellence in performance, professionalism, and customer service to commercial and industrial businesses. Drive accountability through goal setting, coaching, performance reviews, and training programs. Maintain an organized log of open service issues (email, phone, and field) to ensure timely resolution and proactive customer communication. Track and report KPI metrics on responsiveness, resolution time, and customer satisfaction. Ensure service reports are completed with accuracy, detail, and timeliness for every site visit. Oversee service trip quoting, billing, and cost allocation to ensure accuracy and profitability. Monitor and manage the department budget, including forecasting, cost control and revenue. Partner with the Commercial team to expand revenue streams through spare parts, proactive maintenance, and customer training programs. Develop and enforce service policies, safety procedures, and standard operating practices. Promote a culture of continuous improvement, focusing on process efficiency, cost reduction, and customer value enhancement. Provide direct (or phone/e-mail) technical support to clients and service technicians in the field for start-ups, troubleshooting and repairs. Maintain professional, courteous communication with customers-especially in high-pressure or urgent situations. Respond to emergency service calls, including after-hours or weekend support when necessary. Ensure adherence to all company and customer safety policies during field activities. Perform other projects and duties as assigned to support organizational goals. Requirements: Bachelor's degree in a technical discipline (Engineering preferred); equivalent technical and managerial experience may be considered. Minimum 5 years of management experience in a technically complex, B2B environment. Prior water treatment industry experience strongly preferred. Strong mechanical and electrical troubleshooting skills, with proven ability to diagnose and resolve equipment issues both on-site and remotely. Ability to read and interpret technical drawings, blueprints, electrical schematics, and P&IDs. Excellent communication, organization, and customer relationship management skills. Physical capability to lift up to 50 lbs unassisted and work in varying site conditions. Willingness to travel up to 50%, including international travel as required. Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Integrity, Resourcefulness, Customer Focus, Team Player, Adaptability, Commitment to Excellence Target Salary Range: $110,000 - $150,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k). Benefits: Competitive salary and bonus. Comprehensive benefits package, including health, dental, and vision insurance. Professional development and training opportunities. Opportunity to work with a market leader in water treatment solutions.

Primary Function: Has overall responsibility for the strategic leadership and operational excellence of the service department. Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth. Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives. Primary Responsibilities: Strategic Service Leadership Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations. Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience. Establish and monitor service performance metrics, driving accountability and operational excellence. Service Operations Management Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution. Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness. Ensures compliance with warranty policies, service agreements, and industry regulations. Customer Experience & Satisfaction Champions a customer-centric approach across all service functions. Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality. Serves as a senior escalation point for complex service issues and high-value customer relationships. Secondary Responsibilities: Process & Infrastructure Development Designs and implements scalable service processes, workflows, and systems to support growth and efficiency. Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs. Leads digital transformation efforts within the service department, including CRM and service management platforms. Team Development & Leadership Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities. Conducts performance evaluations, succession planning, and professional development initiatives. Reporting & Analytics Delivers executive-level reporting on service performance, customer satisfaction, and operational trends. Uses data-driven insights to inform strategic decisions and continuous improvement efforts. Cross-Functional Collaboration Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration. Represents the service function in leadership meetings and strategic planning sessions. Position Requirements: Education & Experience Bachelor's degree in Engineering, Business Administration, or related field desired. Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager. Proven experience managing technical service teams and developing service infrastructure. Skills & Competencies Strategic thinker with strong operational execution capabilities. Exceptional leadership, communication, and interpersonal skills. Proficiency in CRM, ERP, and service management platforms. Strong analytical skills and ability to interpret complex data sets. Deep understanding of machinery, industrial equipment, or technical service environments. Other Requirements Ability to travel to customer sites, manufacturing facilities, and industry events as needed. Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists. Demonstrated resilience and adaptability in navigating change and leading through uncertainty. HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel. Essential Duties and Responsibilities -Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction -Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives -Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals -Coordinates customer clinics, field days, and related promotional events -Submits all service warranty and Product Improvement Program claims within the required time frame to receive maximum credit -Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge -Reviews work orders for completeness and accuracy prior to customer billing -Ensures all departmental tools, equipment, and vehicles are in good working order -Manages recruiting, staffing and employee development activities for employees reporting to this position Position Qualifications -3+ years of experience in Service Department operations -2+ years of previous management experience -Ability to use standard desktop load applications such as Microsoft Office and internet functions -Ability to write and speak effectively to individuals and groups -Familiar with John Deere and other similar product lines -Basic understanding of financial principles relative to Service Department operations -Ability to analyze and interpret internal reports -Ability to work extended hours and weekends -Excellent customer service skills -High School Diploma or equivalent experience

Join RB Royal and help shape the future of our machining team! RB Royal, a company known for its outstanding culture, teamwork, and commitment to employee growth, is seeking a driven and skilled machinist who is ready to step into a leadership-focused role. This is a rare opportunity for someone who wants to elevate their machining experience while helping shape, guide, and transform a key area of our manufacturing operation. This role will provide the opportunity for you to coach, mentor, and influence the future of the department. This is an exciting opportunity to take the next step in your career; leveraging your machining background while developing as a leader. If you're passionate about teaching, improving processes, and helping a good department become a great one, we'd love to talk with you. OVERVIEW As the Machining Team Lead, you will play a pivotal role in developing people, strengthening processes, and supporting the long-term vision of the machining department. You will help train operators, guide continuous improvement, support programming, and step in to run parts when needed. This role is ideal for someone early enough in their career to grow into leadership yet experienced enough to confidently teach others. CORE RESPONSIBILITIES Train, mentor, and coach machinists to build skill and confidence. Assist in developing department vision, workflow improvements, and daily organization. Write, modify, and troubleshoot CNC programs (FANUC experience strongly preferred). Support horizontal machining operations and provide technical expertise. Run parts when necessary, supporting both production needs and operator development. Help lead positive changes in the department with patience, clarity, and encouragement. Promote a strong team culture focused on communication, growth, and accountability. KEY EQUIPMENT EXPOSURE Brown and Sharpe Servo Cam Chiron HAAS HWACHEON Miyano Tsugami T-Drill QUALIFICATION REQUIREMENTS High school diploma or equivalent; technical training or certification preferred. Minimum of 5 years of CNC machine setup and operation experience; programming experience strongly preferred. A strong background in CNC machining. Experience with FANUC controllers and CNC program writing. Ability to teach, guide, and communicate clearly with team members. Organized, reliable, and team-oriented with a positive attitude. Comfortable working with older equipment and helping others learn it. Open to change and able to help lead change in a constructive way. Desire to grow into a leadership role while supporting the development of others.

Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.

Work Mode: Onsite $2500 Sign On Bonus!!! Opportunity: The Supervisor, Service Parts is responsible for leading operational activities within Kohler's Service Parts business to ensure timely, cost-effective delivery of quality parts. This role drives continuous improvement in production efficiency, labor utilization, and safety while fostering associate engagement and development. Reporting to the Sr. Manager - Distribution, the Supervisor manages unionized teams, administers labor relations policies, and collaborates across departments to meet customer demands and organizational goals. Responsibilities: * Manage the implementation of production methods, standards, techniques to ensure that parts and part kits are built and shipped correctly and on time for customer satisfaction as defined by the commitments to production and efficiency goals. * Plan and implement adjustments to staffing levels in the Service Parts area to maintain labor effectiveness goals and meet goals for schedule adherence. * Direct operations to ensure quality of product and with the support of safety, maintain programs that foster a safe work environment. * Drive continuous improvement by leading efforts to improve operations efficiency, continually improving the use of labor and materials. * Create and implement a strategic plan for delivering short and long-term goals for the Service Parts Operations area. * In consultation with Human Resources, administer approved collective bargaining agreement and labor relations policies, employment standards policies, personnel practices and procedures; discipline and counseling of associates. * Build a strong team to enhance effectiveness of the Service Parts Operations group. * As directed by the Sr. Manager, Distribution, meet with Accounting to review department budgets. * Identify training opportunities (formal, coaching, and on the job) to enhance productivity, job performance, personal growth and ultimately to improve the effectiveness of the Service Parts group. * Evaluate training effectiveness in relation to knowledge gained, quality feedback, warranty rating, and customer satisfaction. * Measure project performance using appropriate tools and techniques. * Report and escalate to management as needed. * Manage the creation and maintenance of comprehensive process documentation. * Other duties as assigned by leadership. Skills/Requirements Required: * Associates Degree in Business Management, Supply Chain or related field preferred or equivalent experience in lieu of. * Minimum of 2-5 years prior production leadership experience. * Minimum of 5-8 years prior experience in operational or supply chain management. Preferred: * Bachelor's Degree from a four-year college or university in Business Management, Finance, Marketing, or related technical field. * Well-rounded exposure to manufacturing, business development, marketing, human resources and finance is highly preferred. * Entrepreneurial spirit - a self-starter with an internal drive to identify and create new business opportunities. * Prior experience leading unionized associates. #LI-SW1 #LI-Onsite Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $71,500 - $108,700. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.