**Let's Connect APPLY TODAY To Schedule Your On Site Interview!** **Text "Goodyear" to 66866 to connect with a recruiter!** Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
**General Description:**
As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!
**Responsibilities will include, but will not be limited to:**
+ Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
+ Help drive and reach sales goals through guest interactions including tire and service sales
+ Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
+ Responsible for contributing to the training and development of service department associates
+ Articulate all warranties, promotions, and advertisements
+ Utilize tools provided to make recommendations to guests based on manufacturing guidelines
+ Maintain a clean and safe work and guest area
+ Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
**Basic Qualifications:**
+ Minimum 1 year of previous Automotive Service management experience
+ Valid driver's license
+ Must be at least 18 years of age
+ No relocation is being offered for this position
+ Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
**Preferred Qualifications:**
+ Previous automotive service sales experience
+ Previous automotive service experience
**Position Criteria:**
+ Strong work ethic; independently motivated to produce results with limited influence from others
+ Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
+ Ability to review, analyze, and interpret information, identify problems, and make decisions
+ Ability to read, understand, and follow procedures and guidelines
+ Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
+ Commitment to following established safety policies and procedures
**Application Process**
+ Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
+ If you pass, you'll receive an invitation to schedule a phone or in-person interview.
+ Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.
\#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork Service Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor Manager, Warranty Manager, Operation Sales Manager
GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Click here for more information about Equal Opportunity laws and here for related information.
See Goodyear's EEO & Affirmative Action Policy Affirmation here.
$56k-90k yearly est. 36d ago
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Field Supervisor Cabin Services Night Shift
ABM 4.2
Boston, MA jobs
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes.
For more information, visit ***********
The Cabin ServicesSupervisor plays a critical role in ensuring a clean, safe, and welcoming environment for passengers aboard commercial aircraft. This position oversees a team of cleaning professionals responsible for servicing aircraft cabins at one of the nation's busiest airports. The Supervisor will provide leadership, operational oversight, and quality assurance to maintain high standards of cleanliness and compliance with aviation industry requirements.
$44k-65k yearly est. 1d ago
Customer Service Level III
Acme Inc. 4.6
Denver, CO jobs
Who We Are: We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations with Facebook, Linkedin and Twitter just to name a few. We power the hiring for rapidly growing startups to Fortune 500 companies like SpaceX, Twitter, Starbucks, Nest, Sound Cloud, and Square. We have a cross collaborative environment with a company culture unlike any other. We offer a competitive salary, medical/dental benefits, PTO, paid holidays, and pre-IPO stock. Join our team!
What Will You Do:
Provide email and phone support to customers to ensure their success
Work with customers to understand goals and business processes
Provide expert knowledge of our application to the customer
Participate in the design of automating features in Jobvite
Drive to continually improve our internal process for customer care
Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs
Document issues using case format in our CRM system and defects in our bug tracking tool
Act as a liaison between our Product Management and Engineering teams
Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product
Develop technical solutions to be posted to both internal and external knowledge base
What Will You Bring:
A 4 year degree and/or 5+ years of demonstrated industry experience
Prior applicable experience in a technical support or professional services environment
Technical competence including general understanding of IT and enterprise software, specifically ASP ("on-demand", SaaS), networking, hardware, and implementations
Working knowledge of enterprise integrations including batch interfaces and Web Services
IT systems and networking experience with exposure to underlying security issues
Demonstrated analysis, problem solving and troubleshooting expertise
Solid understanding of Internet technologies, web servers and web proxy servers
Ability to multi-task and perform effectively under pressure
Comfortable interacting with all levels of management and roles within the client organization
Ability to effectively prioritize and escalate customer issues as required
Excellent communication and presentation skills to effectively explain a solution to a customer's problems
Detailed, organized and results oriented
Ability to learn and assimilate technical information quickly
Enthusiasm, strong work ethic and a positive attitude
PMP and Salesforce experience a plus
What Will You Get:
Competitive salary
Medical/Dental benefits
Solid late stage stock options
PTO
Paid Holidays
An experience you will cherish forever
What We Have Accomplished:
Recruiting technology has always been about innovation - the promise of sourcing and hiring great talent before the next guy. If, like us, you believe that hiring the best people is of the utmost importance, then you should expect technology with a laser focus on helping you find today's greatest candidates.
Delivering on the promise of innovation moves Jobvite forward every day. Jobvite serves companies with the highest expectations of recruiting technology and candidate quality. Companies that value an easy-to-use applicant tracking system, social grown employee referrals, and positive candidate experiences choose Jobvite.
Recent Jobvite Awards & Accolades:
10/2014 Raised $25 Million series "D" funding round
Best in Biz Award, 2014
Brandon Hall Excellence Awards (Jobvite Engage: Gold Award), 2014
Brandon Hall Excellence Awards (Best Advance in Unique Talent Acquisition Tech.), 2014
Deloitte Fast 500, 2014
SVUS Award for Best Customer Support Team, 2014
Customer Service Department of the Year (Stevie Awards), 2014
$32k-38k yearly est. 1d ago
IAD Customer Service Baggage Supervisor
ABM 4.2
Sterling, VA jobs
Supervisor- Baggage Customer Service
We are seeking a skilled and experienced Supervisor to lead our Baggage Customer Service team in the aviation industry. In this role, you'll be responsible for ensuring the safe, efficient, and timely handling of luggage while maintaining smooth day-to-day operations. You'll oversee a team of handlers, coordinate with other departments, and uphold high standards of safety and service to enhance the travel experience for all passengers.
$28k-44k yearly est. 5d ago
Customer Service Supervisor- Bilingual
Azuma Leasing 4.1
Austin, TX jobs
We are seeking a dynamic and energetic Bilingual Customer ServiceSupervisor to lead our customer service team, ensuring excellent customer support by training staff, managing daily operations, handling escalated issues, monitoring performance, and driving performance to meet customer satisfaction goals.
Key Responsibilities
Team Leadership: Supervise, train, coach, motivate, and evaluate customer service representatives.
Operational Oversight: Manage daily workflow, scheduling, and task delegation; implement and improve service procedures.
Customer Resolution: Handle escalated customer complaints and complex issues with tact and diplomacy.
Performance Management: Monitor team performance, provide constructive feedback, and analyze customer data to identify improvement areas.
Policy & Standards: Ensure team compliance with company guidelines, policies, and procedures.
Reporting: Maintain records and generate reports on customer service activities and trends.
Essential Skills & Qualifications
Leadership: Strong ability to motivate, guide, and build a cohesive team.
Communication: Excellent verbal and written skills, with the ability to communicate under stress.
Problem-Solving: Sound judgment and decision-making for challenging situations.
Technical Proficiency: Familiarity with software(Ex. Excel, VOIP, MS Teams) computer applications, and data analysis.
Interpersonal Skills: Ability to build rapport and maintain positive relationships.
Working Environment & Hours
Typically a 40-hour work week, potentially with flexible or shift-based hours.
This position requires a dynamic approach to customer engagement, blending computer work with significant phone communication and direct interaction with both internal staff and external customers. You must be comfortable managing complex conversations, including de-escalating upset customers, and prepared to handle inbound calls when necessary.
Job Type: Full-time
$42k-56k yearly est. 1d ago
Customer Service Baggage Supervisor
ABM Industries, Inc. 4.2
Sterling, CO jobs
Supervisor- Baggage Customer Service We are seeking a skilled and experienced Supervisor to lead our Baggage Customer Serviceteam in the aviation industry. In this role, youll be responsible for ensuring the safe, efficient, and timely handling of l Customer Service, Supervisor, Baggage, Operations, Service, Leadership, Retail, Property Management
$31k-41k yearly est. 7d ago
Aviation Supervisor, Cabin Services
ABM 4.2
Dallas, TX jobs
The Aircraft Cleaning Supervisor oversees the cleaning and sanitization of aircraft interiors, ensuring that the cleaning team adheres to industry and company standards for hygiene, safety, and efficiency. The supervisor will be responsible for managing and coordinating cleaning staff, scheduling tasks, ensuring equipment readiness, and conducting inspections to maintain a high standard of cleanliness. This role requires strong leadership, attention to detail, and the ability to work in a fast-paced, time-sensitive environment.
1st Shift: 6:00 am - 3:00 pm
Pay: $17.00/hr
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant's experience, skills, abilities, geographic location, and alignment with market data.
$17 hourly 2d ago
Aviation Supervisor, Cabin Services
ABM Industries 4.2
Dallas, TX jobs
The Aircraft Cleaning Supervisor oversees the cleaning and sanitization of aircraft interiors, ensuring that the cleaning team adheres to industry and company standards for hygiene, safety, and efficiency. The supervisor will be responsible for managing and coordinating cleaning staff, scheduling tasks, ensuring equipment readiness, and conducting inspections to maintain a high standard of cleanliness. This role requires strong leadership, attention to detail, and the ability to work in a fast-paced, time-sensitive environment.
**Pay: $17.00/hr**
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant's experience, skills, abilities, geographic location, and alignment with market data.
**401(k)** - You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM
ABM Employee Benefits | Staff & Management (******************************************************************************************************************************
**Key Responsibilities:**
**Team Management:**
+ Supervise, train, and manage a team of aircraft cleaning personnel, including cleaners and leads.
+ Schedule and assign daily tasks and shift duties based on flight schedules and team availability.
+ Conduct team briefings to communicate expectations, cleaning procedures, and safety protocols.
+ Ensure all team members comply with uniform standards, safety guidelines, and punctuality.
**Quality Assurance:**
+ Perform regular inspections of cleaned aircraft to ensure compliance with airline and company cleanliness standards.
+ Address and rectify any deficiencies or areas that do not meet the required standards.
+ Ensure that aircraft galleys, restrooms, passenger seating areas, windows, and other interior surfaces are cleaned to the highest standards.
+ Coordinate with ground crew and other departments to ensure aircraft are prepared on time for departures.
**Operational Efficiency:**
+ Monitor and adjust cleaning schedules to align with flight arrivals and departures, ensuring that cleaning is completed within the allotted time frame.
+ Oversee the usage of cleaning supplies and equipment, ensuring availability and functionality at all times.
+ Work with procurement and management to ensure cleaning supplies, PPE, and equipment are adequately stocked and replenished as needed.
**Safety & Compliance:**
+ Ensure that all cleaning procedures comply with company standards, FAA regulations, OSHA guidelines, and any other applicable regulations.
+ Implement disinfection protocols, especially for high-touch surfaces, ensuring a safe and sanitary environment for passengers and crew.
+ Train staff on the safe handling of cleaning chemicals, waste disposal, and proper use of personal protective equipment (PPE).
**Communication & Coordination:**
+ Serve as the primary point of contact between the cleaning crew, aircraft maintenance, and airline operations staff regarding cleaning schedules and updates.
+ Address urgent cleaning requests and adjust team schedules as necessary to accommodate changes in flight schedules.
+ Report any issues or incidents (e.g., equipment malfunction, safety concerns) to the appropriate department.
**Documentation & Reporting:**
+ Maintain logs and records of cleaning activities, including any special cleaning requests or additional services performed.
+ Prepare daily/weekly reports for management on staff performance, equipment needs, and overall operations.
+ Conduct staff performance evaluations and provide feedback for improvement.
**Qualifications:**
**Experience:**
+ Minimum of 2-3 years of experience in custodial or cleaning services, with at least 1 year in a supervisory role.
+ Previous experience in aircraft or airport cleaning is highly preferred.
**Skills:**
+ Strong leadership and team management abilities.
+ Excellent communication and interpersonal skills.
+ Knowledge of cleaning protocols, equipment, and sanitation chemicals used in aircraft cleaning.
+ Ability to work in a fast-paced, high-pressure environment and manage time-sensitive tasks efficiently.
+ Basic computer skills for scheduling, reporting, and email communication.
**Physical Requirements:**
+ Ability to stand, walk, and move for extended periods of time.
+ Capable of lifting and moving cleaning supplies and equipment, up to 50 pounds.
+ Ability to work in confined spaces (inside aircraft) and at varying heights (e.g., boarding stairs, jet bridges).
**Working Hours:**
+ Full-time position with flexible hours, including nights, weekends, and holidays, based on flight schedules.
REQNUMBER: 141212
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
$17 hourly 2d ago
Field Service Supervisor
Cleveland Brothers Equipment Co 4.2
Harrisburg, PA jobs
Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Field ServiceSupervisor.
In accordance with management directives this position directs the activities of the Field Service Department, as well as the employees, in the performance of Field repairs and parts on equipment to ensure that the company provides the customer with the most efficient and cost-effective product line support possible.
Primary Responsibilities:
This position mandates that the employee be able to perform all of the following functions:
Supervise and develop the personnel of the department
Receive and respond to customer requests or inquiries on equipment repairs
Assist in determination of needed repairs and the timing of repairs
Research information from literature and computer based sources
Assign and schedule equipment and personnel to shop repairs
Other functions as assigned by necessity
This position may perform any combination of the following duties:
Assess employee performance and provide guidance or recommend training needed to reach and maintain acceptable performance level
Foster good employee/management relations
Decide upon and administer employee discipline as required
Receive calls from customers on a daily basis concerning the price and schedule for machine repair or service, technical information, recognition of warranty contracts, equipment transportation needs, and other issues
Discuss complex repair diagnoses or procedures with Technical Communicators or other personnel within the company or with the manufacturer
Address equipment down time concerns through scheduling repairs at times most convenient to the customer
Utilize mainframe, personal computers, as well as literature sources such as pricing manuals, service manuals, parts books, service warranty guides, etc, to find information on invoices, work orders, parts availability, repair procedures, flat rate pricing, machine repair history, components under warranty coverage, and other similar information
Devise work schedules for repairs to be performed in the field which utilize available mechanics and service vehicles in the most cost efficient manner while taking into consideration parts availability and delivery schedules
Examine work orders, requisitions, service reports, claim forms, bills of lading, etc, for accuracy and by request of other departments, personnel or the customer; draft budget recommendations
Perform other work related duties as assigned
Degrees or Other Special Requirements:
Comprehensive knowledge of mechanical repair procedures and their application to equipment repair
Thorough understanding of Company/contract practices and policies in relation to the direction of the work force
Significant talent in the direction and scheduling of persons, as well as those who supervise and support them, to achieve the highest possible degree of productivity
Considerable written and verbal communication skills for the conveyance of instructions
Working skills in computer applications in a Windows based environment to provide for continual improvement of department efficiency
Provide superior customer service and product support through management of all aspects of the service department
Responsible for developing and managing relationships with customers, employees, salesmen and various departments within Cleveland Brothers.
Proven success in managing and developing staff. Superior interpersonal and relationship building skills
Precise documentation, organized, and detail oriented
Ability to manage day to day operations
Strong verbal and written communication skills. Intermediate computer skills
Proficiency with MS office software, Lotus Notes and DBSi
Responsible for growing and continuing to improve efficiency
Skills / Knowledge / Qualifications:
Five years of hands on supervisory experience within a field environment demonstrating increased responsibility and knowledge of Caterpillar product lines, or an equivalent combination of training and experience acceptable to Company.
Why Join the Cleveland Brothers Team
Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.
About Us: For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors.
From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service.
Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals.
At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals. Discover how we can support your operations at **************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Compensation
$76,200 - $99,128.74 / year
Benefit Information
Competitive Compensation Phenomenal Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing
$76.2k-99.1k yearly 3d ago
Supervisor - Customer Service, Title Processing
JJ Kane Auctions 3.9
Birmingham, AL jobs
Join an industry leader that's helping customers dig deeper and reach higher.
Altec's JJ Kane Auctions operates nationwide, extending the lifecycle of essential equipment and supporting communities with access to high‑quality used machinery. As our business continues to grow, we're seeking a motivated and service‑driven Supervisor for our Customer Service Team to support title processing at our Birmingham, AL office.
As a subsidiary of Altec, we deliver a trusted, knowledgeable, and seamless auction experience for buyers and sellers of specialized utility and construction equipment.
What You'll Do
As our CSR Supervisor, you'll lead a high-performing team responsible for accurate, timely, and compliant title processing. You will:
Oversee CSR team scheduling, staffing, and daily workflow
Coach, develop, and hold team members accountable
Maintain quality, accuracy, and operational consistency
Resolve customer issues with professionalism and clarity
Drive continuous improvement and champion better processes
Partner with internal teams and external suppliers
Support a customer-first, safety-focused culture
Key Responsibilities
Team Leadership & Performance
Supervise CSR team scheduling, workload balance, and staffing coordination.
Reinforce company policies and maintain consistent accountability through coaching, feedback, and performance reviews.
Approve timekeeping and attendance, including vacation requests.
Support disciplinary actions when appropriate.
Coordinate staffing needs and production sequences to maximize output.
Monitor performance, quality standards, delivery deadlines, and system accuracy.
Lead problem-solving for daily operational challenges.
Manage 5S practices, facility needs, and equipment condition.
Serve as a service leader supporting buyers, sellers, and internal teams.
Ensure team members receive required training and support.
Foster strong internal and external partnerships, reinforcing customer-first operations.
Identify opportunities to streamline processes and enhance productivity.
Champion innovation and out-of-the-box problem-solving.
Participate in organizational improvement initiatives.
Operational Workflow & Quality
Customer & Partner Interaction
Continuous Improvement
What We're Looking For
Required
High School Diploma required; bachelor's degree preferred.
Four years of industry experience
or
one year in an Altec Group Lead role.
Supervisory experience and/or title work preferred.
Strong communication, problem-solving, and troubleshooting skills.
Proficiency with general PC applications.
Valid Driver's License may be required.
Why Join Altec & JJ Kane?
Family‑owned since 1929 with global reach and local values.
Industry‑leading stability, culture, and career progression.
Work that supports sustainability by extending the lifecycle of vital equipment.
A collaborative, people‑first team environment.
Ready to Build a Career With Us?
Apply today at ********************** or **************
Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package, which includes:
Medical, Dental, Vision and Prescription Drug Program
Retirement 401(k) Traditional or Roth Program Options with Company Match
Vacation and Holidays
Parental Leave
Short-Term and Long-Term Disability Leave
Flexible Spending Accounts
Tuition Assistance Program
Employee Assistance and Mental Health/Substance Abuse Program
Life Insurance, Accidental Death and Dismemberment Insurance
Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
Additional Wellness Programs and Rewards Available
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
$27k-36k yearly est. 3d ago
Commercial Construction Services Manager
Leeds Professional Resources 4.3
Matthews, NC jobs
Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships.
Responsibilities
Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses.
Manage and develop client relationships to increase repeat business and long-term partnerships.
Oversee commercial plumbing service agreements, including renewals, proposals, and contract management.
Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations.
Coordinate scheduling, budgeting, and resource allocation for plumbing services.
Conduct site visits, attend client meetings, and provide technical support as needed.
Track and report on client satisfaction, project progress, and service performance.
Identify opportunities for additional services and support sales efforts to grow the plumbing division.
Ensure compliance with company safety standards, local codes, and industry best practices.
Qualifications
Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience).
2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry.
Strong knowledge of plumbing systems, codes, and service operations.
Excellent communication, negotiation, and relationship management skills.
$38k-50k yearly est. 22h ago
Business Line MV Drives Service Operations Manager - USA
ABB Group 4.6
New Berlin, WI jobs
Purchase Order to Cash process, driving all operational aspects from receiving the PO to the point where all agreed deliverables are accepted. Responsible for all operational metrics like COTD, cash collection, quality, adherence to costs etc. Drivin Operations Manager, Operations, Business, Continuous Improvement, Manager, Service, Manufacturing
$79k-97k yearly est. 3d ago
Business Line MV Drives Service Operations Manager - USA
ABB Ltd. 4.6
New Berlin, WI jobs
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Business Line Manager, Medium Voltage Drives - MOSE
In this role, you will have the opportunity to lead local operations with accountability for day-to-day execution, exceeding customer expectations through efficient operational performance. Each day, you will drive lean and faultless operations across the extended value chain, optimizing cost and ensuring customer satisfaction. You will also showcase your expertise by creating, implementing, and reviewing the operations strategy for the designated area, based on the global strategy.
The work model for the role is: Hybrid; New Berlin, WI
This role is contributing to the Motion Services - Medium Voltage Drives Division.
Your role and responsibilities
* Purchase Order to Cash process, driving all operational aspects from receiving the PO to the point where all agreed deliverables are accepted.
* Responsible for all operational metrics like COTD, cash collection, quality, adherence to costs etc.
* Driving strategic alignment by defining and executing operations strategies that support broader business goals, ensuring resilient structures and active contribution to overall service development.
* Ensuring customer satisfaction and continuous improvement by fostering a customer-focused culture, optimizing business processes, and delivering service excellence and profitability.
* Building high-performing teams and a culture of safety and integrity through talent development, organizational effectiveness, competence assessments, and strict adherence to HSE and compliance standards.
* Managing end-to-end operations and risks by overseeing the full value chain, achieving KPIs such as Complete and On-Time Delivery, ensuring budget adherence, optimizing supply and capacity planning, and deploying quality and risk management systems.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role
* Bachelor's or Master's degree in Engineering, Operations Management or a related field.
* 8 years of experience in Operations Management, with a strong focus on process optimization, project execution, and quality assurance.
* Experience in Occupational Health and Safety (OHS), ensuring compliance and promoting a safe work environment.
* Data-driven mindset, using data management tools to support decision-making and continuous improvement.
* Experience in people management in a direct and indirect line and showcase your ability to lead and inspire others effectively.
* Customer-centric, proactive, and take ownership in delivering high-quality, timely, and value-adding services.
* Travel requirement - 0 - 5%
* Candidates must already have a work authorization that would permit them to work for ABB in the US.
What's in it for you?
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
Go to my BenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
* Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
* Choice between two dental plan options: Core and Core Plus
* Vision benefit
* Company paid life insurance (2X base pay)
* Company paid AD&D (1X base pay)
* Voluntary life and AD&D - 100% employee paid up to maximums
* Short Term Disability - up to 26 weeks - Company paid
* Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
* Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
* Parental Leave - up to 6 weeks
* Employee Assistance Program
* Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
* Employee discount program
Retirement
* 401k Savings Plan with Company Contributions
* Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
More about us
ABB Motion Services Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably. The Medium Voltage Drive Service Supply Unit focusses specifically on the ABB installed base of MVDs and aim to provide a full suit of services to our customers, from emergency response to service level agreements, and end-of-life upgrade services (to name a few).
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
$79k-97k yearly est. 3d ago
Service Director
HSG Laser Us 3.7
Addison, IL jobs
About the Company
HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: ****************
Primary Function:
Has overall responsibility for the strategic leadership and operational excellence of the service department.
Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.
Primary Responsibilities:
Strategic Service Leadership
Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
Establish and monitor service performance metrics, driving accountability and operational excellence.
Service Operations Management
Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
Ensures compliance with warranty policies, service agreements, and industry regulations.
Customer Experience & Satisfaction
Champions a customer-centric approach across all service functions.
Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
Serves as a senior escalation point for complex service issues and high-value customer relationships.
Secondary Responsibilities:
Process & Infrastructure Development
Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
Leads digital transformation efforts within the service department, including CRM and service management platforms.
Team Development & Leadership
Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
Conducts performance evaluations, succession planning, and professional development initiatives.
Reporting & Analytics
Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
Uses data-driven insights to inform strategic decisions and continuous improvement efforts.
Cross-Functional Collaboration
Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
Represents the service function in leadership meetings and strategic planning sessions.
Position Requirements:
Education & Experience
Bachelor's degree in Engineering, Business Administration, or related field desired.
Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
Proven experience managing technical service teams and developing service infrastructure.
Skills & Competencies
Strategic thinker with strong operational execution capabilities.
Exceptional leadership, communication, and interpersonal skills.
Proficiency in CRM, ERP, and service management platforms.
Strong analytical skills and ability to interpret complex data sets.
Deep understanding of machinery, industrial equipment, or technical service environments.
Other Requirements
Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
Demonstrated resilience and adaptability in navigating change and leading through uncertainty.
HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.
$88k-129k yearly est. 2d ago
Director of Services
TP Mechanical 4.0
Cincinnati, OH jobs
CINCINNATI/COLUMBUS, OH / LOUISVILLE, KY / INDIANAPOLIS, IN***
The Director of Service is responsible for overseeing the mechanical service division, which includes HVAC, plumbing, piping, and preventive maintenance operations. This leadership role ensures the efficient delivery of service contracts, emergency response, and repair work, while driving customer satisfaction, operational excellence, and profitability. The Director of Service develops strategic initiatives, manages service teams, and fosters client relationships to expand the company's service portfolio and support long-term growth.
Job Duties and Responsibilities
· Provide strategic leadership and overall management of the mechanical service division.
· Develop and implement business plans, budgets, and performance goals for service operations.
· Oversee service contracts, maintenance agreements, repair projects, and emergency response.
· Ensure compliance with safety standards, regulatory requirements, and company policies.
· Lead, mentor, and develop service managers, technicians, and support staff.
· Build and maintain strong client relationships to drive customer satisfaction and repeat business.
· Identify new service opportunities and collaborate with business development teams to grow market share.
· Manage financial performance, including forecasting, cost control, and profitability.
· Monitor KPIs and operational performance metrics to ensure efficiency and quality.
· Resolve escalated client issues and ensure timely, effective solutions.
· Collaborate with other company leaders to align service operations with overall business objectives.
Qualifications / Requirements
· 8-10+ years of progressive leadership experience in mechanical service, HVAC, or related construction industry.
· Strong understanding of mechanical systems (HVAC, plumbing, piping) and service operations.
· Proven track record of managing service contracts, customer relationships, and technical teams.
· Financial management experience, including budgeting, forecasting, and P&L responsibility.
· Excellent leadership, organizational, and communication skills.
· Ability to manage multiple priorities and drive results in a fast-paced environment.
· Strong client service orientation with the ability to resolve issues effectively.
Education
· Bachelor's degree in Mechanical Engineering, Construction Management, Business Administration, or related field required.
· Master's degree or relevant certifications (PE, PMP, LEED AP, HVAC-specific certifications) preferred.
$81k-134k yearly est. 3d ago
Operations Supervisor
Aqseptence Group, Inc. 3.8
Saint Paul, MN jobs
Johnson Screens - A brand of Aqseptence Johnson Screens is the leading global provider of innovative screening and separation solutions. We support a wide range of industries, which means that almost every product around us has touched one of our screens during its manufacturing process. Since our inception over a century ago, our products have helped protect lives by reducing harmful waste, providing clean water, and making the best use of our precious natural resources. We strive to be a great place to work and do what is right for our customers and our people. We thrive on innovation and continuous improvement, and we believe that our people are the key for our success.
Basic Function
Supervisors provide leadership and work direction to their assigned work teams. Supervisors lead and direct their team members to optimize our company's operational and financial objectives within the framework of our Operational Excellence System (OES). Supervisors create an organized and respectful workplace, and will resolve employee or work flow issues through open and honest communication with team members.
Duties & Responsibilities
Must know Quality Policy and comply with all requirements of the Quality System Manual, Operating and technical procedures and work instructions as it applies to the position.
Create a culture in the shop that is focused on Safety, Quality, Delivery and Cost.
In charge of specific work teams, gives direction, leads, motivates and manages team based on our company True North direction (Vision, Mission, and Core Values.
Holds team members accountable by conducting performance review and giving appropriate feedback. Provides coaching for team members who need additional help. Apply disciplinary measures when needed.
Secures company resources that enable teams to achieve team and company objectives. Provide coaching, training and development opportunities to team members.
Communicate with others in a respectful manner.
Maintains a safe and secure work environment by supporting and administering Company HSE strategies and requirements.
Actively promotes participation in safety audits, team meetings, injury/near miss reporting, HSE risk assessments and HSE improvement card development and completion.
Monitor work order performance (actual cost versus standard cost) and labor utilization (direct labor versus total labor) and work with team members to identify and implement improvement opportunities.
Responsible for planning and maintaining work systems, procedures, and policies for the work area that enable and encourage the optimum performance of its people and other resources.
Responsible for communicating clear and organized instructions to team members, and checking on the quality, progress, and outcome of the jobs.
Manage the day-to-day operations, and work with other departments to assure work flow is effective, on time and conforming to quality standards.
Effectively encourages team members to use OES problem solving methods to improve processes and performance.
Conduct OES board meetings and processes.
Responsible for ensuring the completion of OES cards in a timely manner.
Defines and monitors team specific metrics related to HSE, Cost, Continuous Improvement, Quality and Delivery. Actively works with the team to improve performance.
Works to develop standardized work processes and methods and works cross functionally as needed to make company wide, sustainable improvements.
Provides clear and concise communication regarding company and team objectives, metrics and performance.
Help employees understand how their work directly impacts the achievement of team and company objectives.
Positively motivates employees to meet deadlines, work productively, and resolve operational or personnel issues effectively.
Provides opportunities for team members to share ideas and participate in improving the business.
Effectively acknowledges individual and team accomplishments.
Understand and comply with all HSE, Compliance and other Company Policies.
Perform various other duties as assigned by Manager within the physical constraints of the position.
Required Skills
Minimum of 10 years experience in supervisory roles within a manufacturing environment, with direct responsibility for team leadership and shift-level decision-making.
Proficient in shift handovers, team briefings, and off-shift escalation protocols.
Familiarity with Lean tools such as 5S, A3, Root Cause Analysis, and Standard Work preferred.
Ability to manage employee relations matters independently and collaborate with HR on escalated issues.
Experience using digital production tools, ERP systems (e.g., SAP), and safety reporting dashboards
7 - 10 years in positions of progressive responsibilities including Lead roles.
Ability to lead and motivate a diverse work group.
High School Education required, 2 yr. Vocational degree a plus
Possess basic computer skills, including Microsoft Office Suite.
Have a professional, positive, and responsible attitude
Possesses above average verbal communication skills.
Excellent interpersonal skills and a collaborative management style.
Have successfully performed duties in their current role.
Demonstrated leadership that is consistent with the principles of OES
Demonstrated initiative on projects
Have above average safety track record in current role, and have demonstrated a desire to work safely and within the HSE framework
Have a thorough understanding of the product and services offered by company
Demonstrated consistent and high-quality work in area
A demonstrated commitment to high professionalism and ethical behavior
Computer skills and proficiency in excel, word and outlook
Excels at operating in a fast pace, community environment
Proven skills as a Supervisor of people that leads with integrity and honesty
Ability to challenge and debate issues of importance to the organization.
A strong business acumen
Skilled at gathering information and using it to determine the root cause of problems.
Excellent communication skills both verbal and written
Have successfully performed duties in their current role.
Demonstrated leadership that is consistent with the principles of OES.
Demonstrated initiative on projects.
Have above average safety track record in current role and have demonstrated a desire to work safely and within the HSE framework.
Have a thorough understanding of the product and services offered by the company.
Demonstrated consistent and high-quality work in area.
Benefits
Employer Sponsored:
Medical/Dental/Vision - Family Coverage Available
Safe Harbor 401(k) - 5% Employer Match
Employer Paid:
10 Paid Holidays per Year
Sick Time & Vacation Time
Short & Long Term Disability Insurance
Group Term Life Insurance - Additional Coverage Available
Employee Assistance Program (EAP)
Tuition Reimbursement
Student Scholarships
Join our team today! Careers start here.
Johnson Screens, Inc. is an equal opportunity employer: Veterans, Disabled, Minorities and Women.
$39k-59k yearly est. 1d ago
Operations Supervisor
Indiana Automotive Fasteners, Inc. 4.4
Greenfield, IN jobs
IAF currently has 3 Area Leader Openings.
1.) 2 on 3rd shift, 10:30 p.m. to 7:00 a.m. (Sunday-Thursday)
2.) 1 on Weekend Night Shift 6:30 p.m. to 7:00 a.m. 9Saturday, Sunday & Monday) Paid for forty hours.
Support the department Team Members through efforts to achieve the departmental and company goals. Serve as an example for other employees in the department. Lead department with Safety, Quality, Delivery, and Cost (SQDC) in mind.
Essential Duties & Responsibilities
Maintain knowledge of all jobs within the department.
Serves as a student and champion of Toyota Production System (TPS) and Total Predictive Maintenance (TPM).
Coordinate the training for new Team members in order for them to be trained effectively; develop plan for cross-training team to ensure area and process coverage.
Acts as the first point of contact for department Team Members, providing support and communication for the team.
Facilitate department Start of Shift Meeting, SQDC message and expectations.
Plan department work assignments and assign daily tasks.
Establishing priorities and sequences to promote 100% on-time delivery of customers.
Take necessary action to assure that each process sends only 100% conforming product/parts to the next process to promote TPS and minimum inventories.
Provide improvements to work instructions and procedures.
Determine the root cause(s) and countermeasures for product nonconformances, machine/tool, process problems, Abnormal conditions and for all other matters/occurrences that will benefit from Kaizen activities/continual improvement.
Management of the Floor Management System to include developing, communicating and posting results
HazMat Training and Compliance (for applicable areas)
Support of developing and executing the areas function action plan
Shift Transition with On-coming/off-going Area Leader.
Step in to production assignments as needed to provide relief for absence or emergency.
Manage abnormal conditions by communicating, analyzing and resolving issues.
Lead Area 4S+ and enforce compliance to established standards.
Responsible for Safety communication, reporting, and enforcement of team compliance to include but not limited to, accident investigation and countermeasures, protective equipment, protection on the job, OSHA requirements, and emergency action plans.
Quality facilitation by auditing and assuring that work instructions are complete and accurate and standard work is being followed.
Manage the performance of their area and team members with prompt communication to the section manager.
Complete non-routine projects or assignments, i.e., participation in Kaizen events and help to lead improvement processes.
Act as an interim leader in cases of a Section Manager's short-term absence.
Participates in hiring new Team Members and is part of the decision-making process.
Complete other assignments as deemed necessary by IAF leadership.
Education & Training
High School Diploma or GED. Associate's Degree or equivalent from a two-year college or technical school a plus
Three-year related experience and/or training (5 to 7 years of experience preferred) or equivalent combination of education and experience.
Minimum Qualifications
Must have ability to:
Perform basic troubleshooting activities with minimal direction after training.
Recognize bottlenecks and adjust plan/manpower as necessary.
Read and understand Kanban and match Kanban to part.
Use calipers for measuring parts.
To use hand tools, understand and perform required techniques.
Identify problems and come up with appropriate solutions.
Read and interpret technical drawing, quality specifications and engineering specifications.
Be familiar with the use of industrial equipment and mechanical tools.
Read the Production Schedule.
Work in a Windows computer environment with proficiency in excel.
Look up Work instructions or reference documents.
Take initiative.
Extend shift by 30 minutes on each end.
Must be:
Safety aware.
Quality focused.
Collaborative, inspiring teamwork.
Adaptable to learn and perform and be willing to do various duties.
Oriented to continuous improvement; make suggestions and improve processes and quality.
Highly organized.
Self-motivated.
Physical Demands
Constant standing, walking, bending, and lifting
Occasional kneeling, climbing and reaching
Lifting up to 40lbs
Work Environment
Work Environment: Manufacturing (potential exposure to hazardous chemicals)
Lighting: Adequate.
Ventilation: Adequate.
Temperature: Not-temperature Controlled.
$39k-51k yearly est. 3d ago
Fleet Supervisor
Borden Dairy Company 4.4
Cleveland, OH jobs
Borden Dairy is seeking a highly analytical, detail-oriented, and results-driven professional to join our team as Fleet Supervisor. In this pivotal role, you will be responsible for assisting the Fleet Manager in achieving the Fleet Manager duties an Fleet, Continuous Improvement, Supervisor, Operations, Transportation, Mechanical, Manufacturing
$35k-63k yearly est. 5d ago
Supervisor
American Leather 4.7
Dallas, TX jobs
false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 FACTORY UNLIKE ANY OTHER The American Leather factory is unique in the furniture industry. It allows us to create custom luxury furniture in Dallas, Texas, and deliver it to consumers' homes via our retail partners in about 30 days. Blending the best in technology, efficiency systems, and state-of-the-art craftsmanship allows us to offer the most beautiful styles, innovative mechanisms, and various custom options.
Each valued operations team member is key to upholding American Leather's commitment to quality, workmanship, and service. We look forward to receiving your application to join our exceptional team.
SUMMARY
We are seeking a hands-on and results-driven Manufacturing Floor Supervisor to oversee production activities on the manufacturing floor of our high-end furniture facility. This role is responsible for managing a team of skilled workers, ensuring production schedules are met, maintaining high-quality standards, and promoting a safe and efficient work environment. The ideal candidate will have a background in manufacturing, strong leadership skills, and experience in luxury or custom furniture production.
PRIMARY RESPONSIBILITIES:
Executes the daily production schedule maintaining high standards of manufacturing operations to ensure products conform to established quality standards.
Achieve optimum productivity and employee efficiency levels with least amount of overhead and raw material costs.
Directs and monitors section leads to accomplish goals of the production schedule, consistent with established manufacturing and safety procedures.
Act as liaison between department management/subordinate levels, as well as to inform personnel of policies and procedures and all matters that affect their performance.
Works in collaboration with Human Resources to ensure employee retention, training and development, and capacity levels.
Hire, train, develop and evaluate staff.
Take corrective action as necessary on a timely basis and in accordance with company policy.
Ensure compliance with current federal, and company safety regulations.
Recommends changes to improve productivity and reduce cost and scrap, monitor scrap and rework data.
Implements and maintains production standards.
Implements various programs essential to manufacturing procedures (e.g., training, safety, housekeeping, cost reduction, worker involvement, security, etc.).
Responsible for completing (sewing) projects according to production schedules and send them to shipping
Propose, develop and implement optimal and cost-effective manufacturing processes and methods for furniture manufacturing, interacting directly with Engineering and Product Development
Efficiently manage manpower and equipment (capacity) according to production schedules and customer needs
Assign employee's shifts and department hours of operation to fulfill production activities in a cost-effective and efficient manner
Conduct periodic performance and attendance evaluation of direct reports and communicate progress to management and HR
Motivate direct reports and collaborate with peers to achieve common company goals while developing skills and promoting a good working environment among employees.
Coordinate the manufacturing launch of new/revised products including establishing production standards, reviewing bill of materials (BOM's), training team members and evaluating results
Apply statistical analysis methods and perform product/process analysis for cost reduction, quality improvement, and improved efficiency
Identify problems and propose solutions to reduce waste and cycle time, providing business solutions to improve bottom-line results
Evaluate and improve operational processes, reducing or eliminating non-value-adding activities
Track production flows, prioritize manufacturing activities and execute plans established from upper managers as a result from team collaboration
Oversees proper equipment operation and operator's maintenance routines to avoid equipment malfunction or damages
Perform miscellaneous duties and projects as assigned and required.
MINUMUM REQUIREMENTS
High school diploma or equivalent; an associate's or bachelor's degree in Manufacturing Management, Industrial Engineering, or a related field is preferred.
5+ years of experience in a manufacturing environment, with at least 2 years in a supervisory or leadership role.
Experience in high-end or custom furniture manufacturing is highly desirable.
Availability to work flexible hours, including overtime and weekends, as required by production demands.
Strong understanding of workplace safety practices and regulations.
Bilingual is a plus
$35k-47k yearly est. 2d ago
Service Manager - West Chester, OH
The Goodyear Tire & Rubber Company 4.5
Service supervisor job at Goodyear
**Let's Connect APPLY TODAY To Schedule Your On Site Interview!** **Text "Goodyear" to 66866 to connect with a recruiter!** Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
**General Description:**
As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!
**Responsibilities will include, but will not be limited to:**
+ Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
+ Help drive and reach sales goals through guest interactions including tire and service sales
+ Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
+ Responsible for contributing to the training and development of service department associates
+ Articulate all warranties, promotions, and advertisements
+ Utilize tools provided to make recommendations to guests based on manufacturing guidelines
+ Maintain a clean and safe work and guest area
+ Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
**Basic Qualifications:**
+ Minimum 1 year of previous Automotive Service management experience
+ Valid driver's license
+ Must be at least 18 years of age
+ No relocation is being offered for this position
+ Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
**Preferred Qualifications:**
+ Previous automotive service sales experience
+ Previous automotive service experience
**Position Criteria:**
+ Strong work ethic; independently motivated to produce results with limited influence from others
+ Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
+ Ability to review, analyze, and interpret information, identify problems, and make decisions
+ Ability to read, understand, and follow procedures and guidelines
+ Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
+ Commitment to following established safety policies and procedures
**Application Process**
+ Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
+ If you pass, you'll receive an invitation to schedule a phone or in-person interview.
+ Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.
\#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork Service Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor Manager, Warranty Manager, Operation Sales Manager
GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Click here for more information about Equal Opportunity laws and here for related information.
See Goodyear's EEO & Affirmative Action Policy Affirmation here.