The Greater Boston Food Bank jobs

- 25 jobs

AVP of Advancement Operations & Planning
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
GBFB is being represented by Byala Search LLC in the search for this role. To learn more about the position or to apply please go to ******************* Job Title: Assistant Vice President of Advancement Operations and Planning FLSA Classification: Exempt Reports to: Chief Advancement Officer Travel Required: Yes Position Summary The Assistant Vice President of Advancement Operations and Planning (AVP AOP) at The Greater Boston Food Bank (GBFB) provides proactive leadership and planning across the key functions that support fundraising and engagement at GBFB, including donor relations and stewardship, advancement data systems and reporting, prospect management and research, gift processing, and multi-year planning and performance metrics. The AVP plays a critical role in advancing GBFB's mission to End Hunger Here by evolving the planning, processes, and capabilities of advancement operations to enable expanded digital fundraising, strengthened donor engagement and stewardship, and increased philanthropic support. The AVP AOP reports to the Chief Advancement Officer and is a member of the Advancement Senior Management Group along with the Senior Vice President of Philanthropic Partnerships, the Vice President of External Affairs, and the Assistant Vice President of Annual and Digital Giving. Across GBFB, the AVP AOP serves as Advancement's liaison to Finance, Human Resources, Enterprise Technology Strategy and Services, and Business and Data Analytics; fostering collaboration across these areas and ensuring that shared business objectives and processes are mutually supported and delivered across GBFB. Primary Roles & Responsibilities Team Leadership and Collaboration Lead a team of eight including five in Operations and three in Donor Relations (7.5 FTE total) Manage direct reports in Advancement Operations and Systems and Donor Relations; provide leadership, mentorship, and professional guidance. Work collaboratively with the Chief Advancement Officer, Vice President of External Affairs, Senior Vice President of Philanthropic Partnerships, and Assistant Vice President of Annual and Digital Giving to ensure Advancement Operations provides necessary support for each core function. Advancement Data and Systems Working closely with the Director of Advancement Operations and Systems and the Director of Donor Relations, oversee the planning and execution of GBFB's investment in ongoing improvements to advancement data and systems. Manage vendor partnerships that fill timely and mission-critical data and data quality gaps. Data Analysis and Reporting Develop and implement a best-in class reporting framework to support Advancement planning and decision-making, and to provide executive and governance leaders with timely reports on Advancement performance metrics. Serve as the point person for leadership-level reporting and analysis needs, managing both recurring and one-time reports that inform progress and decision-making. Oversee both proactive and reactive report creation and update processes, working with Advancement Operations and Systems, Enterprise Technology Strategy and Services, and Business and Data Analytics. Assess the long-term alignment of Salesforce views, reporting filters, exports, and Power BI dashboards with divisional and organizational needs. Donor Relations and Stewardship Guide the establishment of a comprehensive donor recognition and stewardship program, working with the Director of Donor Relations, Manager of Donor Relations, and Development Associate for Donor Relations and Special Events (shared reporting line with Special Events). Oversee the evolution of GBFB's systems and processes to execute scalable donor relations at all levels of giving for nearly 40,000 annual donors, including gift receipting, acknowledgment, and both mass and customized stewardship. Gift Processing Facilitate the intersection of Advancement and Finance processes, systems, and standards to guide gift processing practices. Work closely with Advancement Operations leadership and team members to evolve gift processing capabilities to support growth and performance standards. Oversee related external partnerships and vendors including lockbox and Salesforce enhancements. In partnership with the Assistant Vice President of Annual and Digital Giving, oversee the execution of gift and data processing related to direct response; and in partnership with the Senior Vice President of Philanthropic Partnerships, gift processing related to event sponsorships and in-kind donations. In partnership with the Controller, develop systems and processes to ensure Advancement CRM (Salesforce) and Finance business management tools (NetSuite) share donor and financial information and meet common and functionally specific standards. In partnership with the Vice President of External Affairs, develop and manage tools for giving on GBFB Website and public relations. Prospect Management and Research In partnership with the Senior Vice President of Philanthropic Partnerships, guide and support the implementation of the Moves Management process including through data quality, management reports, and research on leading donors. Implement value-added research support tools and vendors including LiveAlumni, iWave and other prospect research and management services. Planning and Budgeting Lead and manage Advancement budget planning and reforecasting including planning department budgets and performance forecasting and reforecasting. Support the Advancement-wide annual goal setting process, including identifying performance metrics across key fundraising programs and supporting the reporting to track performance over time. Support planning for fundraising initiatives and campaigns, bringing best practices in prospect analysis and modeling. Serve as the point of contact for the Advancement business strategic plans including biannual monitoring and reporting out of plans, analysis of progress against plans, and regular reporting to the Advancement Committee of the Board of Directors. Directly manage the distribution of quarterly Advancement performance reports to the Board of Directors, Board of Advisors, and Advancement Committee. Serve as the primary lead on Advancement policies including Relationship Management, Gift Acceptance, and Naming. Required Experience and Qualifications 15 years of experience in advancement strategy, planning and operations, with a preference for experience in organizations with complex revenue streams and significant philanthropic support. 5+ years of leadership experience in this context. Experience with, and working knowledge of, all advancement functions, including fundraising, external affairs, communications, grant administration, and broader philanthropic trends. Demonstrated experience supervising, managing, and motivating team members; experience hiring and developing advancement operations staff; experience managing proactively to ensure smooth team operations and effective collaboration across the organization. Proven ability to work in a in complex organizational setting and team-oriented environment as a strong team leader demonstrating skills including coaching, mentoring, team building, collaboration, and conflict management. Experience building and fostering collaborative relationships across the organization and between key business functions. Experience leading and managing advancement operations and reporting in a Salesforce environment is preferred. Experience in data driven decision-making, project management, and resource planning and budgeting. Experience with resource planning and resource management, with input from a variety of angles, including donor, department and organization. Deep appreciation for the social context of GBFB's mission and commitment to ending hunger in Eastern Massachusetts. Educational Experience and Professional Capabilities and Skills Bachelor's Degree required. Graduate degree preferred. Excellent communication, interpersonal, and relationship-building skills; excellence in written and verbal communications. Excellent organizational skills, strong prioritization skills and attention to detail. Sensitivity, tact, diplomacy, and experience in handling confidential information. Strong proficiency in digital media, social media and Microsoft Office suite. Ability and willingness to travel. Physical Demands Ability to work in an office environment. Ability to sit for up to 3 hours at a time. Ability to lift up to 25 pounds with or without assistance. Ability the use of hands for simple grasping and fine manipulations. Ability to travel based on business needs. Work Environment Hybrid: This role follows a hybrid schedule working in accordance with GBFB's hybrid work policy on the team's designated days. This schedule is subject to change based on the organization's mission to end hunger. Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. GBFB is considered an essential response organization in times of disaster. As such, Team Members are expected to report to GBFB locations as required, after securing the safety of their families, and may be asked to perform duties that are critical (but outside of their regularly assigned duties) in times of disaster.
$103k-130k yearly est. Auto-Apply 60d+ ago
Vice President of Supply Chain Operations
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map. The Greater Boston Food Bank is a member of Feeding America, the nation's largest hunger-relief organization. Through compassion and action, together we can create a hunger free Eastern Massachusetts. GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust, and Our Eastern Massachusetts Community. GBFB Core Competencies GBFB Core Competencies summarize the capabilities that are important across all jobs and that we believe collectively contribute to GBFB's overall success. We believe they support our mission and our values. At the same time, the expected behaviors as they relate to Core Competencies may vary according to the specific job duties, requirements, and level within the organization. Core Competences are usually interpersonal and strategic and are at the heart of how we do our work. The GBFB Competency Framework focuses on six Core Competencies: Contributes to a High Performing Team Builds a Shared Commitment Empowers Others Drives Continual Improvement Communicates Collaboratively Displays Authenticity and Transparency Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. GBFB is considered an essential response organization in times of disaster. As such, Team Members are expected to report to GBFB locations as required, after securing the safety of their families, and may be asked to perform duties that are critical (but outside of their regularly assigned duties) in times of disaster. Job Title: Vice President of Supply Chain Operations Reports to: Chief Operating Officer Position Summary The Vice President of Warehouse, Transportation and Facilities will have oversight of the entire operation including warehouse, drivers, building, and all facets of maintenance and facilities. They will have primary responsibility for strategic planning, tactical operations, financial budgets, inventory, throughput, and all metrics associated with the operation. The VP will work interdepartmentally with Finance, IT operations, Business Data, Advancement, Marketing, Communications, Human Resources, Nutrition, Health, and Equity teams to ensure a quality work environment to support the mission to end hunger here. This is a highly collaborative role working with all aspects of the organization. Role & Responsibilities Set performance expectations to meet all Key Performance Indicators (KPI). Oversight of all facets of the warehouse operations including the inventory, safety, American Institute of Baking (AIB) standards, safety, security, maintenance, scheduling, IT tasks and operational efficiency standards, Standard Operating Processes (SOP), and basic foundations of receiving, selecting, and shipping in the entire facility. Oversight of all financial budgets, audits and all external partners and vendors. Manage the fleet and drivers including oversight of all strategic initiatives, budgets, safety components, and all contracts including fuel, equipment and oversight of all DOT standards and regulations. Oversight of the 117K square foot LEED Certified Building including the grounds, operations, maintenance, cleaning, AIB standards, USDA, City and State audits, BERDO agreements and all facets of the building. Oversee the budgets, vendors, contracts, safety, including capital expenditures, expansions, and all attributes to maintain and protect the facility and team GBFB. Oversight of the Cross Dock operations and all 600+ partner agencies including Memorandum of understanding- (MOU) with all facets of the operation. Maintain communications within all areas of the business to provide customer support relative to scheduling, preparation, and dissemination of relevant information and updates in a timely fashion. Directly manage 4 direct reports, Warehouse, Transportation, Inventory and Agency Relations associates, providing mentorship, training, and development opportunities. Along with direct reports, have oversight to cover for the Chief Operating Officer and manage 75% of the team. Publicly represent GBFB through internal and external engagement opportunities, sharing the critical aspects of the mission. Familiarity with emerging technologies in logistics and supply chain management. Proven experience in logistics network design and optimization. Perform other related duties as assigned. All other duties as assigned. Skills & Qualifications Bachelor's degree is required with preference on an advanced degree. Strong Business and Financial Acumen. 20+ years demonstrated work experience in customer service and solid performance in a lead role in supply chain and logistics required. Must be available to participate in external events as needed; some flexible hours may be required. Available to work occasionally evenings and weekends, ability to travel to participate in Feeding America meetings. Genuine appreciation of GBFB's mission and the ability to communicate it. Excellent written, oral, interpersonal, and communication skills including public speaking and group training. Ability to lead in both a strategic and tactical manner while providing guidance and specific direction on an individual basis. Excellent customer service skills and professionalism. Proven ability to work in a collaborative environment as a strong team leader. Strong project management and logistical skills. Intermediate proficiency in Microsoft Office suite, Salesforce, NetSuite, AGI, or other warehouse/transportation management systems. Ability to prioritize, be initiative-taking, have knowledge, insight to solve both tactical and strategic initiatives. Must be comfortable representing GBFB in a positive professional manner in various arenas. Diligence and ability to quickly adapt to evolving needs within the entire production process is essential. Ability to be flexible while balancing competing priorities in a challenging environment and ability to meet all deadlines. Demonstrated leadership and management skills including coaching, mentoring, collaboration, conflict management, and team building. Excellent work ethic, achievement oriented, and sense of humor. Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB. Physical Demands Ability to work in an office environment. Ability to sit for up to 3 hours at a time. Ability to lift up to 25 pounds with or without assistance. Ability the use of hands for simple grasping and fine manipulations. Ability to travel based on business needs. Work Environment The job is primarily performed indoors in a traditional office or warehouse setting. The job is occasionally performed indoors in the Warehouse with exposure to outside weather temperatures as well as potentially working in the refrigerated or freezer areas. Work Location Hybrid: This role follows a hybrid schedule working in accordance with GBFB's hybrid work policy on the team's designated days. This schedule is subject to change based on the organization's mission to end hunger. Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.
$73k-91k yearly est. Auto-Apply 22d ago
Transportation Supervisor
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map. The Greater Boston Food Bank is a member of Feeding America, the nation's largest hunger-relief organization. Through compassion and action, together we can create a hunger free Eastern Massachusetts. GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust and Our Eastern Massachusetts Community. GBFB Core Competencies GBFB Core Competencies summarize the capabilities that are important across all jobs and that we believe collectively contribute to GBFB's overall success. We believe they support our mission and our values. At the same time, the expected behaviors as they relate to Core Competencies may vary according to the specific job duties, requirements, and level within the organization. Core Competences are usually interpersonal and strategic and are at the heart of how we do our work. The GBFB Competency Framework focuses on six Core Competencies: Contributes to a High Performing Team Builds a Shared Commitment Empowers Others Drives Continual Improvement Communicates Collaboratively Displays Authenticity and Transparency Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. GBFB is considered an essential response organization in times of disaster. As such, Team Members are expected to report to GBFB locations as required, after securing the safety of their families, and may be asked to perform duties that are critical (but outside of their regularly assigned duties) in times of disaster. Job Title: Transportation Supervisor FLSA Classification: Exempt Reports to: Assistant Vice President of Warehousing and Logistics Position Summary: The Transportation & Routing Supervisor is responsible for the safety of all transportation team members, fleet maintenance, Department of Transportation compliance. The Transportation & Routing Supervisor leads all fleet training programs, and supports the extended GBFB community, participates in fleet logistical strategic planning, tactic development & execution, budget & capital planning, and disaster planning & response. This is an operations-based position, and as such, will work to support our agency network in distributing food throughout the Eastern Massachusetts community. Role & Responsibilities Manage transportation budget of more than 1M dollars including capital budget of 500K. Manage the transportation operation, meeting budget, while responding quickly and efficiently to community transportation needs - as planned, or as they occur. Focus on operational processes and safety practices and follow a train-the-trainer model. Monitor to ensure compliance and continuous improvement, measure, and report results. Participate in annual budget development and long-term thinking with capital expenditure planning and lead your team to budget attainment. Develop, implement, and enforce procedures and policies which fully support safe operations. Adhere to GBFB practices, insurance regulations, and all local, state, and federal laws and ensure AIB standards are maintained. Work closely with the GBFB's vehicle partners to manage fleet safety and preventative maintenance programs. Work with Distribution Services, Food Acquisition, and GBFB Agency partners support GBFB's strategic objectives. Analyze costs, coordinate activities, measure & report, and support continuous improvement. Other duties as assigned by management such as driving, freight consolidation, scheduling orders, creating work schedules. Skills & Qualifications CDL license required Class A license preferred. Associate degree or equivalent work experience. 5 years of professional experience supervising transportation operations in a Food Warehouse or Food Distribution Center environment Excellent written, oral, and interpersonal skills. Proven ability to work in a team-oriented environment as a strong team leader demonstrating skills including coaching, mentoring, team building, collaboration, and conflict management. Excellent analytical and critical thinking skills. Obtaining Serv Safe certification is a requirement. HAACP experience is a plus. Demonstrated leadership and management skills including conflict management, coaching, mentoring, team building, and collaboration. Excellent organizational skills, strong prioritization skills and irrefutable attention to detail. Ability to operate and obtain certification for material handling equipment. Knowledge of DOT, FMCSA, food safety, and other applicable rules and regulations. At least two consistent years of related experience, demonstrating a commitment to providing quality customer service. Experience in fleet maintenance and utilization of material handling equipment. Experience in creating and managing budgets. Must have knowledge and experiences with WMS & ERP systems and DOT regulations. Genuine appreciation of GBFB's mission and the ability to communicate it. Must have current, valid driver's license and be able to produce driving record from the Registry of Motor Vehicles and pass Pre-Employment background check and drug test. Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB. Physical Demands Lifting inventory throughout the day, with inventory weighing up to one hundred pounds, with or without assistance Ability to spend full workday sitting; working on computer; driving; standing. Work Environment Warehouse environment - working in ambient, cooler, and freezer zones for extended periods of time. Exposure to inclement weather. Travel required when applicable or as directed. Onsite management position only. Travel Required - Yes Hybrid or 100% On Site - On Site
$31k-38k yearly est. Auto-Apply 60d+ ago
Data Engineer
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA or remote
Job Title: Data Engineer FLSA Classification: Exempt (Salaried) Reports to: Senior Director of Business and Data Analytics The Data Engineer is responsible for developing and maintaining GBFB's data warehouse and other data-related products including API management, data ingestion, data modeling, cost/activity monitoring and implementing best practice solutions to improve data reliability, efficiency, and quality. They will share the Business and Data Analytics team's goal to grow GBFB's data management program, empower self-service reporting, and drive data-informed insights & action across GBFB. Role & Responsibilities Develop data platforms including data warehouses, analytic products, data lakes, ETL, ML models, and data pipelines in collaboration with the Senior Director, data analysts, and subject matter experts. Centralize, transform, and model data in Azure to enable powerful analysis and draw a more comprehensive picture of user flows throughout our system. Enhance and optimize Azure data ingestion pipelines and automations. Develop and manage Boomi, Power Automate, and other data extract/load pipelines. Provide relational database expertise (Netsuite, Salesforce, SQL, etc.) to construct views and execute queries to be used in data visualization and analysis activities. Develop data models that can be used to make predictions and answer questions for the overall business. Develop self-service data solutions to provide a range of business leaders and functional areas insights into GBFB's operations. Leverage industry best practices to ensure data quality standards are met. Apply and ensure adherence to IAM and Data Governance policies. Promote updated code through DevOps through the development, pre-production, and production tiered environment. Develop and execute tools to monitor and report on data warehouse activity, access and data quality and ensure optimized performance and cost efficiency. Foster appreciation and adherence to the principles of data quality management. Collaborate with Technology team in managing security mechanisms and data access governance. Respond to data and product related inquiries to support business and technical teams. Support the development and implementation of the Service Insights client data collection effort through API management, data ingestion and modelling; providing expertise to ensure quality data capture, analytic capabilities, and support the potential for changing business needs and future growth. Act as backup to Data Analyst and Senior Data Analyst. Maintain and develop departmental Standard Operating Procedures Other duties as assigned. Skills: Deep understanding of database design, architecture, and management. Knowledge of data warehousing architecture, concepts, methodologies, and best practices. Knowledge of data governance, data quality management concepts, and data quality tools. Proficient in SQL, Python, and some experience with other programming languages for cloud platform (e.g., Java/C#/Unix). Ability to transform business requirements into technical requirements. Ability to develop machine learning models. Ability to analyze large and diverse data sets. Strong critical thinking skills. Excellent problem solving and troubleshooting skills. Strong relationship building and interpersonal skills. Strong communication skills both verbal and written. Ability to create insightful and accessible data visualizations. Ability to create professional and comprehensive reports and summaries. Flexibility and adaptability to emerging and changing priorities. Ability to multi-task and manage tight deadlines. Sensitivity to issues affecting low-income, food insecure populations. Qualifications: MS in Computer Science, Engineering, or related field; BS in Computer Science, Engineering or related field and minimum of 3 years working in a Data Engineer or related role; or 5+ years of experience working in a Data Engineer role required. Hands-on experience with big data application development and cloud data warehousing (e.g., Spark, Redshift, Snowflake, Azure SQL DW, BigQuery) required. Knowledge of Azure Synapse and DevOps required; hands-on experience preferred. 2+ years of experience with SQL required. 2+ years of experience with scripting languages (Python, PowerShell) required. 2+ years of experience interacting with web service APIs (SOAP, REST) required. 2+ years of experience designing, implementing, testing, optimizing, and troubleshooting data ETL solutions preferred. Experience with BI reporting tools required, Power BI preferred. Experience with Boomi preferred. Experience with Power Automate preferred. Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB. Physical Demands: Ability to work in an office environment. Ability to work remotely both independently and collaboratively using connectivity tools like Zoom and MS Teams. Ability to sit for up to 3 hours at a time. Ability to lift up to 25 pounds with or without assistance. Ability the use of hands for simple grasping and fine manipulations. Ability to travel based on business needs. Work Location: Hybrid: This role follows a hybrid schedule working in accordance with GBFB's hybrid work policy on the team's designated days. This schedule is subject to change based on the organization's mission to end hunger. Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.
$92k-128k yearly est. Auto-Apply 60d+ ago
Maintenance Support Technician
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
Job Title: AIB Support Technician-Maintenance Support Technician FLSA Classification: Non - Exempt Reports to: Senior Manager of Building and Facilities The AIB Support Technician is responsible for performing a variety of heavy cleaning, landscaping/snow removal, and equipment maintenance tasks to maintain the American Institute of Baking (AIB) standards. This maintenance includes but not limited to parking areas, walkways, warehouse, stairwells, office, conference rooms and other assigned areas in a clean, sanitary, safe, and in good operating condition in accordance with maintenance and cleaning procedures, pest control and safety policies. The AIB Support Technician will have responsibility for tactical development and hands on execution of all routine and specialty cleaning. The individual will be crossed trained to work as a back-up to Facilities Operations providing support and/or coverage during absences. Play a lead role with the GBFB cleaning and pest control vendors and be active in maintaining the Green Building Council's LEED Silver Certification of GBFB's 117,000 SQFT energy efficient building. Position Essential Duties and Responsibilities: Ensure American Institute of Baking (AIB) standards are maintained. Adhering to all safe work practices while working efficiently with minimal direct supervision. Performing heavy and specialized cleaning task throughout the building and grounds Leadership role in coordinating GBFB cleaning and pest control vendors Assist Facilities with equipment maintenance & lubrication, filter replacement, motor replacement, v-belt replacement etc. as needed. Provide service coverage of the facilities operation during the absences. Landscaping tasks (grass cutting, weed trimming, snow removal, spreading of ice melt, etc.) when necessary, and including overtime nights and weekends as needed for weather related coverage. Assisting team members in other functional areas of the warehouse and/or office Communicating ideas and issues of concern in a timely manner and making positive suggestions for improvement On an ongoing basis, ensure that all work, activities, and programs continue to support and enhance GBFB's LEED Silver and AIB certification. Completing facility upkeep, painting, and other building repair tasks Knowledge, Skills and Abilities: Good writing and verbal communication skills Basic computer skills and able to send and receive emails. (Salesforce knowledge a plus) Cleaning and sanitation skills with 3 or more years of experience Strategic thinking, with ability to multi-task facilities and AIB duties Mechanical and/or Electrical skills a plus Provide services in a pleasant and professional manner. Skilled in the safe use of power tools for grounds maintenance and snow removal Excellent time management skills Mandatory Education and Experience: High School diploma or equivalent Three or more years of cleaning and sanitation experience Integrated Pest Management (IPM) experience Mechanical and/or Electrical experience Genuine appreciation of GBFB's mission and the ability to communicate it Basic computer skills Food industry experience Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB Physical Demands: Ability to sit for up to 3 hours at a time. Ability to work while standing, sitting and/or walking. Ability the use of hands for simple grasping and fine manipulations. Ability to work bending, squatting, crawling, climbing, reaching. Ability to lift, carry, push, or pull weight of 30 pounds or more. Work Environment: Warehouse environment - working in ambient, cooler, and freezer zones for extended periods of time. Working with hand and powered equipment at heights up to 30' or more above the floor. Onsite management position only Office environment with majority of time spent throughout the facility physically inspecting and conducting preventive maintenance inside and out, in all weather conditions. Working with hand and power tools, on the floor, and in the air on ladders, and with power equipment such as scissor lifts in ambient locations at times. Lift or carry up to 30lbs.
$32k-37k yearly est. Auto-Apply 56d ago
WRITER
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map. The Greater Boston Food Bank is a member of Feeding America, the nation's largest hunger- relief organization. Through compassion and action, together we can create a hunger free Eastern Massachusetts. GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust and Our Eastern Massachusetts Community. Required: Interested candidates must submit a resume, cover letter, and writing samples that demonstrate persuasive and research-based writing . Position Summary The Part-Time Writer will play a crucial role in advancing GBFB's mission to end hunger in Eastern Massachusetts by producing high-quality, compelling written content. The writer will report to the Director of Communications and collaborate with team members to develop materials that support GBFB's fundraising, communications, marketing, public affairs and public relations efforts. This position requires a talented, research-savvy writer capable of developing persuasive communications that inform, inspire, and engage various audiences, including donors, partners, the media, elected officials, and the broader community. The writer will collaborate with team members to develop materials that support GBFB's fundraising, communications, marketing, public affairs and public relations efforts. Essential Duties and Responsibilities Content Development: Create persuasive content, including donor appeals, impact reports, press releases, newsletters, and blog posts. Adapt tone and style to suit different audiences and communication channels. Research and Storytelling: Conduct independent research to inform content, including gathering data and analyzing trends related to food insecurity and community impact. Interview clients, donors, and stakeholders to develop compelling stories that highlight GBFB's mission and achievements. Collaborative Projects: Partner with internal teams to create marketing materials, annual reports, and event communications. Ensure all content aligns with GBFB's messaging and brand voice. Editing and Proofreading: Review and refine content to ensure clarity, accuracy, and grammatical correctness. Edit existing materials to optimize impact and engagement. Other Responsibilities: Stay informed about GBFB's programs, initiatives, and industry trends to produce timely and relevant content. Attend occasional team meetings or events, as needed, to support writing assignments. Skills and Qualifications Exceptional writing, editing, and storytelling skills. Ability to conduct thorough research and synthesize complex information into clear, engaging narratives. Strong organizational skills and ability to manage multiple deadlines. Proficiency in Microsoft Office and familiarity with content management systems (preferred). Experience in nonprofit writing or similar fields a plus. Knowledge, Skills and Abilities: Proven ability to write persuasively Excellent time and project management skills and ability to meet deadlines. Ability to build relationships with GBFB stakeholders including donors, prospects, colleagues, and others. Strong organization skills and attention to detail. Ability to manage multiple priorities. Ability to work both independently and as a member of a team. Strong professional demeanor, placing a high value on offering excellent customer service. Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB. Strict discretion and sensitivity in maintaining confidentiality. Genuine appreciation of GBFB's mission and the ability to authentically communicate it. The writer must be available for 10-12 hours of work a week, and be a New England based resident Mandatory Education and Experience: Bachelor's degree required. Advanced degree preferred. Excellent interpersonal, presentation, writing, and communications skills. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook.). Strong proficiency with CRM databases and ideally Salesforce. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
$45k-57k yearly est. Auto-Apply 17d ago
Senior Manager, Building Facilities & Engineering
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
Reports To: Director of Building and Facilities FLSA Status: Exempt Travel Required : Yes The Senior Building and Facilities Engineer Manager reports to the Director of Building and Facilities and is responsible for ensuring the safety of all GBFB personnel and equipment and maintaining the long-term integrity of our LEED Silver and AIB-certified facility and building systems. This position requires hands-on execution and is an on-call role. Collaborating with the Director of Building and Facilities, the Senior Building and Facilities Engineer Manager will develop tactical plans, execute all routine maintenance programs, ensure safety compliance, adhere to AIB standards, manage the budget, and maintain a clean and safe environment while minimizing expenditures. Roles and Responsibilities: Assist in tracking the maintenance needs of technical facilities and infrastructure documentation, including engineering drawings and manufacturer or installer manuals and documents. Assist with maintaining a complete set of "lay user" documentation and SOPs that define the parameters and responsibilities for operating and documenting our facility's and infrastructure's maintenance. Work with the Director of Buildings and Facilities in executing contracts for maintenance of our systems, including, but not limited to, HVAC / refrigeration systems, life safety systems, and waste stream management. Conduct routine maintenance, repairs, and PMs-work completed and documented-safely, within budget, and on schedule. Ensure appropriate spare parts are on hand or readily available. Working with other GBFB functions to support special events and programs affecting the facility. On an ongoing basis, ensure that all work, activities, and programs continue to support and enhance GBFB's LEED Silver and AIB certification. Assist with tracking maintenance needs of technical facility and infrastructure documentation, including engineering drawings and manufacturer/installer manuals and documents. Assist with maintaining a complete set of "lay user" documentation and SOPs that define the parameters and responsibilities for operating and documenting our facility's and infrastructure's maintenance. Work with the Director of Buildings and Facilities to execute contracts for maintenance of our systems, including, but not limited to, HVAC / refrigeration systems, life safety systems, and waste stream management. Supervises the Facilities Technician and Maintenance Support Technician. Knowledge, Skills, and Abilities: Bachelor's degree in mechanical engineering, Building Technologies, or equivalent in experience. Five or more years of facility maintenance engineer experience in a dynamic environment. Must have a valid driver's license and be able to produce a driving record from the Registry of Motor Vehicles and pass a Pre-Employment background check and drug test. Food industry experience is a plus. Genuine appreciation of GBFB's mission and the ability to communicate it. Demonstrates the required digital competencies that result in the practical usage of the full range of digital technologies at GBFB. Ability to operate and obtain certification for material handling equipment. Ability to independently manage multi-tasking. Strong computer skills, including Building Maintenance Systems (BMS) and Microsoft Office. Strong project management skills, including written and oral communication. Mechanical and electrical knowledge and skills. Knowledge of card access, CCTV surveillance, and Fire alarm systems. Knowledge of Fire pumps; Generators; Automatic Transfer Switches (ATS). Knowledge of networking and communication systems and infrastructures. Excellent time management skills. Experience in establishing and executing sound business practices is a plus. Physical Demands: Ability to sit for up to 3 hours at a time. Ability to work while standing, sitting, and/or walking. Ability to use hands for simple grasping and delicate manipulations. Ability to work bending, squatting, crawling, climbing, and reaching. Ability to lift, carry, push, or pull a weight of 30 pounds or more. Work Environment: Onsite: This role follows a fully in person and on-site schedule. This means incumbents in this role will be required to work each workday from an assigned office work location including GBFB headquarters (70 South Bay Ave) and possibly any other work-related sites. Office and Warehouse environment - working in ambient, cooler, and freezer zones for extended periods. Most of the time spent throughout the facility physically inspecting and conducting preventive maintenance inside and out, in all weather conditions. Working with hand and powered equipment on the floor and at heights up to 30' or above the floor, and with power equipment such as scissor lifts in ambient locations. Affirmative Action/EEO Statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.
$46k-62k yearly est. Auto-Apply 7d ago
Senior Applications Analyst Administrator
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map. The Greater Boston Food Bank is a member of Feeding America, the nation's largest hunger-relief organization. Through compassion and action, together we can create a hunger free Eastern Massachusetts. GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust and Our Eastern Massachusetts Community. GBFB Core Competencies GBFB Core Competencies summarize the capabilities that are important across all jobs and that we believe collectively contribute to GBFB's overall success. We believe they support our mission and our values. At the same time, the expected behaviors as they relate to Core Competencies may vary according to the specific job duties, requirements, and level within the organization. Core Competences are usually interpersonal and strategic and are at the heart of how we do our work. The GBFB Competency Framework focuses on six Core Competencies: Contributes to a High Performing Team Builds a Shared Commitment Empowers Others Drives Continual Improvement Communicates Collaboratively Displays Authenticity and Transparency Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity. Senior Applications Analyst Administrator Hours/Weeks Category: Regular Full Time, Hybrid work schedule Reports to: Senior Director of Technology Operations Location: Boston About the Role The Senior Applications Analyst Administrator will lead the GBFB Enterprise Technology and Services team in an analytic and administrative role to ensure that our use of key cloud-based applications (i.e. Salesforce and NetSuite) are being used effectively and efficiently and are meeting the needs of the organization. This role will work closely with the internal and external stakeholders to troubleshoot, build, configure, and automate technology solutions to deliver business value and refine the overall platform that enables users to get the most out of the technology solutions Essential Duties and Responsibilities Manages technology projects and cross-functional teams to determine resources needed and responsibly stewards them, tracks progress against established timelines, evaluates training, and monitors adoption. Collaborates across teams during the discovery phase to assess value, usability, and feasibility of enhancement concepts and experience. Acts as a business liaison with technology and vendors and provides end-user training and support. Gather requirements and design the most accurate and efficient solution possible. Participate in the change control process and documentation appropriately. Work independently to analyze and resolve system-related problems. Provide end-user support for issues entered into issue tracking systems. Assist departments in identifying problems and providing alternative and innovative solutions. Develop new processes and procedures to meet current challenges. Analyze business processes and associate them to software deliverables. Assist Tech Operations and Data Analytics teams on technical issues. Participate in trainings and work with end users to enhance their knowledge of tools Stay updated on the platform's new tools, capabilities, and updates Identify opportunities to exploit technical innovations for business benefit. Assess upcoming NetSuite/Salesforce releases for bug fixes and new functionality. Assist in the testing, deployment, and stabilization of these releases. Recommend best practices and customizations to increase the efficiency and scalability of the NetSuite system for the organization. Skills and Abilities Knowledge of Salesforce - Nonprofit Success Pack, Salesforce Community Cloud and Volunteers for Salesforce preferred. Proven ability to design and implement new processes and facilitate user adoption. Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. Strong understanding of Salesforce best practices, functionality and Lightning interface. Experience with NetSuite SuiteCommerce Advanced is a plus. Demonstrated versatility and knowledge of combining business requirements into technology results. Strong data management, data governance and data life cycle abilities. Experience with Data Analytics and Predictive Analytics. Ability to apply proper troubleshooting skills to root problems and resolution. Excellent written and oral communication skills. Excellent interpersonal skills. Exceptionally self-motivated and directed. Strong commercial and customer awareness and a proven track record of ensuring the Business (and stakeholders) are always at the forefront of decision making. Qualifications BA/BS Degree in Business, Information Technology, computer science, engineering or other relevant areas preferred. 2+ years of experience using and administering Salesforce and/or NetSuite (preferred) in a professional environment. 3+ years of total experience in Salesforce roles, including work with any combination of Sales, Service, Marketing, and/or Nonprofit. Salesforce (ADM201 and/or ADM211)/NetSuite certified Administrators a plus but not required. Strong understanding of the business processes Strong understanding of and passion for new technologies, with the ability to spot potential opportunities Strong ability to communicate technical concepts and opportunities to a business audience Genuine appreciation of GBFB's mission and the ability to communicate with it. Must be eligible to work without sponsorship Additional Requirements Regular and reliable job attendance (2-3 days of work from GBFB Boston building) Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions Ability to work effectively in an open office environment.
$76k-96k yearly est. Auto-Apply 7d ago
Senior Manager Major Gifts
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA or remote
FLSA Classification: Exempt Reports to: Senior Director of Development Travel Required: Yes The Senior Manager of Major Gifts is responsible for advancing relationships with individual donors who have the capacity to make significant philanthropic investments in The Greater Boston Food Bank (GBFB). In this fundraising role, their primary focus is on securing gifts of $10,000 and above from a portfolio of individuals to support the organization's mission. They achieve this by implementing strategies to cultivate, solicit, and steward donors toward annual, multi-year, endowed, and planned gifts that support the current and long-term priorities of GBFB. The Senior Manager of Major Gifts may collaborate with other GBFB team members, leaders, and volunteers to execute these activities. Role & Responsibilities Manage a portfolio of 150+ individual donors and prospects; apply moves management best practices to secure five, six, and seven-figure gifts. Actively cultivate and engage with donors on a consistent, ongoing basis, achieving a minimum of 150 visit contacts (in-person, virtual, telephone) annually across portfolio. Conduct at least 25 major gift solicitations annually. Collaborate with the frontline fundraisers, members of the Advancement team, other GBFB departments, senior and executive leadership, advocates, and volunteers to support donor cultivation and stewardship activities and events. Consistently record activities and update information in Salesforce to ensure accuracy and upkeep of donor accounts, the overall donor pipeline, and for moves management tracking. Frequent travel, with some evening and weekend work required. All other duties as assigned. Skills & Qualifications Bachelor's degree required. 5-7 years of major gift fundraising experience. Ability and willingness to travel within Massachusetts; Driver's License required. Must possess a professional demeanor, as well as strong interpersonal, customer service, organizational, and verbal and written communications skills. Proven capacity to develop constructive relationships with donors, colleagues, volunteers, advocates, and others. Ability to prioritize and be proactive. Capable of working independently and collaboratively. Proficiency in Microsoft Office suite and CRM databases (Salesforce a plus) required. Genuine appreciation of GBFB's mission and the ability to authentically communicate it. Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB. Physical Demands Ability to sit for up to 3 hours at a time. Ability to work in an office environment. Ability to lift 25 lbs. with or without assistance. Ability to work remotely. Work Environment This role follows a hybrid schedule working in accordance with GBFB's hybrid work policy. Our in-office time is used primarily for team meetings and formal and informal collaboration necessary to foster and support a positive work culture. This schedule is subject to change based on the organization's mission to end hunger. This job is performed indoors remotely and/or in an office setting. Several hours a week may be spent traveling to meet with donors. Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.
$34k-42k yearly est. Auto-Apply 60d+ ago
Transportation Supervisor
The Greater Boston Food Bank 4.6
The Greater Boston Food Bank job in Boston, MA
Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map. The Greater Boston Food Bank is a member of Feeding America, the nation's largest hunger-relief organization. Through compassion and action, together we can create a hunger free Eastern Massachusetts. GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust and Our Eastern Massachusetts Community. GBFB Core Competencies GBFB Core Competencies summarize the capabilities that are important across all jobs and that we believe collectively contribute to GBFB's overall success. We believe they support our mission and our values. At the same time, the expected behaviors as they relate to Core Competencies may vary according to the specific job duties, requirements, and level within the organization. Core Competences are usually interpersonal and strategic and are at the heart of how we do our work. The GBFB Competency Framework focuses on six Core Competencies: * Contributes to a High Performing Team * Builds a Shared Commitment * Empowers Others * Drives Continual Improvement * Communicates Collaboratively * Displays Authenticity and Transparency Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. GBFB is considered an essential response organization in times of disaster. As such, Team Members are expected to report to GBFB locations as required, after securing the safety of their families, and may be asked to perform duties that are critical (but outside of their regularly assigned duties) in times of disaster. Job Title: Transportation Supervisor FLSA Classification: Exempt Reports to: Assistant Vice President of Warehousing and Logistics Position Summary: The Transportation & Routing Supervisor is responsible for the safety of all transportation team members, fleet maintenance, Department of Transportation compliance. The Transportation & Routing Supervisor leads all fleet training programs, and supports the extended GBFB community, participates in fleet logistical strategic planning, tactic development & execution, budget & capital planning, and disaster planning & response. This is an operations-based position, and as such, will work to support our agency network in distributing food throughout the Eastern Massachusetts community. Role & Responsibilities * Manage transportation budget of more than 1M dollars including capital budget of 500K. * Manage the transportation operation, meeting budget, while responding quickly and efficiently to community transportation needs - as planned, or as they occur. * Focus on operational processes and safety practices and follow a train-the-trainer model. Monitor to ensure compliance and continuous improvement, measure, and report results. * Participate in annual budget development and long-term thinking with capital expenditure planning and lead your team to budget attainment. * Develop, implement, and enforce procedures and policies which fully support safe operations. Adhere to GBFB practices, insurance regulations, and all local, state, and federal laws and ensure AIB standards are maintained. * Work closely with the GBFB's vehicle partners to manage fleet safety and preventative maintenance programs. * Work with Distribution Services, Food Acquisition, and GBFB Agency partners support GBFB's strategic objectives. Analyze costs, coordinate activities, measure & report, and support continuous improvement. * Other duties as assigned by management such as driving, freight consolidation, scheduling orders, creating work schedules. Skills & Qualifications * CDL license required Class A license preferred. * Associate degree or equivalent work experience. * 5 years of professional experience supervising transportation operations in a Food Warehouse or Food Distribution Center environment * Excellent written, oral, and interpersonal skills. * Proven ability to work in a team-oriented environment as a strong team leader demonstrating skills including coaching, mentoring, team building, collaboration, and conflict management. * Excellent analytical and critical thinking skills. * Obtaining Serv Safe certification is a requirement. HAACP experience is a plus. * Demonstrated leadership and management skills including conflict management, coaching, mentoring, team building, and collaboration. * Excellent organizational skills, strong prioritization skills and irrefutable attention to detail. * Ability to operate and obtain certification for material handling equipment. * Knowledge of DOT, FMCSA, food safety, and other applicable rules and regulations. * At least two consistent years of related experience, demonstrating a commitment to providing quality customer service. * Experience in fleet maintenance and utilization of material handling equipment. * Experience in creating and managing budgets. * Must have knowledge and experiences with WMS & ERP systems and DOT regulations. * Genuine appreciation of GBFB's mission and the ability to communicate it. * Must have current, valid driver's license and be able to produce driving record from the Registry of Motor Vehicles and pass Pre-Employment background check and drug test. * Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB. Physical Demands * Lifting inventory throughout the day, with inventory weighing up to one hundred pounds, with or without assistance * Ability to spend full workday sitting; working on computer; driving; standing. Work Environment * Warehouse environment - working in ambient, cooler, and freezer zones for extended periods of time. * Exposure to inclement weather. * Travel required when applicable or as directed. * Onsite management position only. Travel Required - Yes Hybrid or 100% On Site - On Site
$31k-38k yearly est. 12d ago
WRITER
The Greater Boston Food Bank 4.6
The Greater Boston Food Bank job in Boston, MA
Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map. The Greater Boston Food Bank is a member of Feeding America, the nation's largest hunger- relief organization. Through compassion and action, together we can create a hunger free Eastern Massachusetts. GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust and Our Eastern Massachusetts Community. Required: Interested candidates must submit a resume, cover letter, and writing samples that demonstrate persuasive and research-based writing. Position Summary The Part-Time Writer will play a crucial role in advancing GBFB's mission to end hunger in Eastern Massachusetts by producing high-quality, compelling written content. The writer will report to the Director of Communications and collaborate with team members to develop materials that support GBFB's fundraising, communications, marketing, public affairs and public relations efforts. This position requires a talented, research-savvy writer capable of developing persuasive communications that inform, inspire, and engage various audiences, including donors, partners, the media, elected officials, and the broader community. The writer will collaborate with team members to develop materials that support GBFB's fundraising, communications, marketing, public affairs and public relations efforts. Essential Duties and Responsibilities * Content Development: * Create persuasive content, including donor appeals, impact reports, press releases, newsletters, and blog posts. * Adapt tone and style to suit different audiences and communication channels. * Research and Storytelling: * Conduct independent research to inform content, including gathering data and analyzing trends related to food insecurity and community impact. * Interview clients, donors, and stakeholders to develop compelling stories that highlight GBFB's mission and achievements. * Collaborative Projects: * Partner with internal teams to create marketing materials, annual reports, and event communications. * Ensure all content aligns with GBFB's messaging and brand voice. * Editing and Proofreading: * Review and refine content to ensure clarity, accuracy, and grammatical correctness. * Edit existing materials to optimize impact and engagement. * Other Responsibilities: * Stay informed about GBFB's programs, initiatives, and industry trends to produce timely and relevant content. * Attend occasional team meetings or events, as needed, to support writing assignments. Skills and Qualifications * Exceptional writing, editing, and storytelling skills. * Ability to conduct thorough research and synthesize complex information into clear, engaging narratives. * Strong organizational skills and ability to manage multiple deadlines. * Proficiency in Microsoft Office and familiarity with content management systems (preferred). * Experience in nonprofit writing or similar fields a plus. Knowledge, Skills and Abilities: * Proven ability to write persuasively * Excellent time and project management skills and ability to meet deadlines. * Ability to build relationships with GBFB stakeholders including donors, prospects, colleagues, and others. * Strong organization skills and attention to detail. * Ability to manage multiple priorities. * Ability to work both independently and as a member of a team. * Strong professional demeanor, placing a high value on offering excellent customer service. * Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB. * Strict discretion and sensitivity in maintaining confidentiality. * Genuine appreciation of GBFB's mission and the ability to authentically communicate it. * The writer must be available for 10-12 hours of work a week, and be a New England based resident Mandatory Education and Experience: Bachelor's degree required. Advanced degree preferred. Excellent interpersonal, presentation, writing, and communications skills. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook.). Strong proficiency with CRM databases and ideally Salesforce. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
$45k-57k yearly est. 12d ago
Vice President, Food Acquisition & Volunteers
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
FLSA Status: Exempt Hours/Week Category: Regular Full Time REPORTS TO: Chief Operating Office PURPOSE: To lead all aspects of the Greater Boston Food Bank's Food Acquisition program and Volunteer Program while meeting all Key Performance Indicators and Customer Service Requirements. RESPONSIBILITIES: Oversee and manage all the food sourcing and procurement activities across all material cost types. Lead, manage, develop, and mentor a team of six in food acquisition. Manage all facets of the Volunteer Program with oversight of 3 full time and 3 part time team members who manage 20 K volunteers. Using the organization's strategic plan, work with other leaders to execute the plan. Responsible for goal setting, organizational department structure and talent management for the food acquisition and volunteer groups. Provide clear communication and review objectives and goals routinely for both areas. Oversee the annual work planning process and department budget for food acquisition. Provide leadership in routine analysis and communication of acquisition status; programs; trends (in retail and commodities markets); best practices and other key indicators of food acquisition, storage, and material handling. Oversee and manage all facets of the budgeted food spend including capital expenditures, with maintenance and understanding the Material Cost Types or MCT. Food Fund, COOP, Donated, Massachusetts Emergency Food Purchasing- MEFAP and Commodity Supplemental Food Program - CSFP and USDA commodities items. Oversee the management of all vendors including product cost and freight cost. Oversee all donations to the Greater Boston Food Bank and when necessary, all Feeding America regional food banks. Oversight of purchasing of all Massachusetts Food Banks. Work Collaboratively with all Feeding America Food Banks especially the well-defined region of the New York and New England Cohort. Produce and manage routine reports as required by Management, Feeding America, The Commonwealth of Massachusetts, and/or USDA. Collaborate with the entire Warehouse/Transportation, Operations, IT, Finance, and Distribution Services teams. Logistics oversight for purchasing, inbound, food handling and warehouse capacity. Maintain all Budgets and Product Specifications for both purchased and donated food items. Work collaboratively to represent GBFB with others in the Food Insecurity Realm. Oversight for the entire Food Recovery and Food Rescue Program. Manage relationships with local, national and community donors and vendors including MA grown members. Ensure excellent relationship management with food manufacturers, wholesalers and retailers deepening their relationships and involvement with GBFB. Provide leadership and direction to team soliciting Enabling opportunities, local and national food donations, food drives, as well as other programs developed to expand GBFB's ability to obtain quality products while reducing operating costs. Lead the department in its close collaboration with Distribution Services to best plan logistics with food partners, including fast turnaround of short, coded products, high customer service levels for retail relationships and exceptional safe food handling practices. Manage all aspects of the Volunteer Program which operates six days a week including safety, security, and customer experience. Routinely review food offerings assuring that products acquired are those desired by member agencies and direct distribution programs. Contribute to Revenue goals by ‘fundraising' through respective food donors/partners and volunteer engagement. Manage the activity of the Food Industry Council. Ensure that Standard Operating Procedures are written and accurate. Responsible for all IT systems integration. Lead or support special projects and other duties as assigned by Senior Leadership. Back up for the warehouse/logistics senior director. Maintain active communication with regional food banks, Feeding America and relevant State and Federal government agencies regarding issues of food acquisition, nutritional requirements, logistics, safety, recalls and compliance. Representing GBFB at selected public forums and meetings. SKILLS and QUALIFICATIONS: Bachelor's Degree required, MBA highly desirable. Experience in establishing and executing sound business practices and metrics including planning and analysis. 15+ years' food industry experience preferably in food sales, logistics or food procurement. Demonstrated success in relationship building and management. Highly organized with ability to successfully multi-task and meet deadlines. Experience in public speaking and presentation. Proven record of successfully working in highly collaborative and matrixed organizational environments. Experience in handling complex budgets, food procurement, and primary purchase orders. Demonstrated leadership and management skills including coaching, mentoring, team building, collaboration, and conflict management. Strong customer service orientation. Project Management Experience Strong interpersonal skills and demonstrated excellence in written and oral communications skills. Demonstrated examples of strategic thinking and impact as well as analytical and critical thinking skills. Strong computer skills in a Microsoft Office environment. Ability and willingness to travel. ServSafe training or the willingness to obtain certification. HAACP and AIB experience is a plus. A commitment to ending domestic hunger. Physical Demands Ability to work in an office environment. Ability to sit for up to 3 hours at a time. Ability to lift up to 25 pounds with or without assistance. Ability the use of hands for simple grasping and fine manipulations. Ability to travel based on business needs. Work Environment The job is primarily performed indoors in a traditional office or warehouse setting. The job is occasionally performed indoors in the Warehouse with exposure to outside weather temperatures as well as potentially working in the refrigerated or freezer areas. Work Location Hybrid: This role follows a hybrid schedule working in accordance with GBFB's hybrid work policy on the team's designated days. This schedule is subject to change based on the organization's mission to end hunger. Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.
Unpaid Auto-Apply 22d ago
Data Engineer
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA or remote
Job Description Job Title: Data Engineer FLSA Classification: Exempt (Salaried) Reports to: Senior Director of Business and Data Analytics The Data Engineer is responsible for developing and maintaining GBFB's data warehouse and other data-related products including API management, data ingestion, data modeling, cost/activity monitoring and implementing best practice solutions to improve data reliability, efficiency, and quality. They will share the Business and Data Analytics team's goal to grow GBFB's data management program, empower self-service reporting, and drive data-informed insights & action across GBFB. Role & Responsibilities Develop data platforms including data warehouses, analytic products, data lakes, ETL, ML models, and data pipelines in collaboration with the Senior Director, data analysts, and subject matter experts. Centralize, transform, and model data in Azure to enable powerful analysis and draw a more comprehensive picture of user flows throughout our system. Enhance and optimize Azure data ingestion pipelines and automations. Develop and manage Boomi, Power Automate, and other data extract/load pipelines. Provide relational database expertise (Netsuite, Salesforce, SQL, etc.) to construct views and execute queries to be used in data visualization and analysis activities. Develop data models that can be used to make predictions and answer questions for the overall business. Develop self-service data solutions to provide a range of business leaders and functional areas insights into GBFB's operations. Leverage industry best practices to ensure data quality standards are met. Apply and ensure adherence to IAM and Data Governance policies. Promote updated code through DevOps through the development, pre-production, and production tiered environment. Develop and execute tools to monitor and report on data warehouse activity, access and data quality and ensure optimized performance and cost efficiency. Foster appreciation and adherence to the principles of data quality management. Collaborate with Technology team in managing security mechanisms and data access governance. Respond to data and product related inquiries to support business and technical teams. Support the development and implementation of the Service Insights client data collection effort through API management, data ingestion and modelling; providing expertise to ensure quality data capture, analytic capabilities, and support the potential for changing business needs and future growth. Act as backup to Data Analyst and Senior Data Analyst. Maintain and develop departmental Standard Operating Procedures Other duties as assigned. Skills: Deep understanding of database design, architecture, and management. Knowledge of data warehousing architecture, concepts, methodologies, and best practices. Knowledge of data governance, data quality management concepts, and data quality tools. Proficient in SQL, Python, and some experience with other programming languages for cloud platform (e.g., Java/C#/Unix). Ability to transform business requirements into technical requirements. Ability to develop machine learning models. Ability to analyze large and diverse data sets. Strong critical thinking skills. Excellent problem solving and troubleshooting skills. Strong relationship building and interpersonal skills. Strong communication skills both verbal and written. Ability to create insightful and accessible data visualizations. Ability to create professional and comprehensive reports and summaries. Flexibility and adaptability to emerging and changing priorities. Ability to multi-task and manage tight deadlines. Sensitivity to issues affecting low-income, food insecure populations. Qualifications: MS in Computer Science, Engineering, or related field; BS in Computer Science, Engineering or related field and minimum of 3 years working in a Data Engineer or related role; or 5+ years of experience working in a Data Engineer role required. Hands-on experience with big data application development and cloud data warehousing (e.g., Spark, Redshift, Snowflake, Azure SQL DW, BigQuery) required. Knowledge of Azure Synapse and DevOps required; hands-on experience preferred. 2+ years of experience with SQL required. 2+ years of experience with scripting languages (Python, PowerShell) required. 2+ years of experience interacting with web service APIs (SOAP, REST) required. 2+ years of experience designing, implementing, testing, optimizing, and troubleshooting data ETL solutions preferred. Experience with BI reporting tools required, Power BI preferred. Experience with Boomi preferred. Experience with Power Automate preferred. Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB. Physical Demands: Ability to work in an office environment. Ability to work remotely both independently and collaboratively using connectivity tools like Zoom and MS Teams. Ability to sit for up to 3 hours at a time. Ability to lift up to 25 pounds with or without assistance. Ability the use of hands for simple grasping and fine manipulations. Ability to travel based on business needs. Work Location: Hybrid: This role follows a hybrid schedule working in accordance with GBFB's hybrid work policy on the team's designated days. This schedule is subject to change based on the organization's mission to end hunger. Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.
$92k-128k yearly est. 14d ago
Senior Applications Analyst Administrator
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
Job Description Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map. The Greater Boston Food Bank is a member of Feeding America, the nation's largest hunger-relief organization. Through compassion and action, together we can create a hunger free Eastern Massachusetts. GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust and Our Eastern Massachusetts Community. GBFB Core Competencies GBFB Core Competencies summarize the capabilities that are important across all jobs and that we believe collectively contribute to GBFB's overall success. We believe they support our mission and our values. At the same time, the expected behaviors as they relate to Core Competencies may vary according to the specific job duties, requirements, and level within the organization. Core Competences are usually interpersonal and strategic and are at the heart of how we do our work. The GBFB Competency Framework focuses on six Core Competencies: Contributes to a High Performing Team Builds a Shared Commitment Empowers Others Drives Continual Improvement Communicates Collaboratively Displays Authenticity and Transparency Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity. Senior Applications Analyst Administrator Hours/Weeks Category: Regular Full Time, Hybrid work schedule Reports to: Senior Director of Technology Operations Location: Boston About the Role The Senior Applications Analyst Administrator will lead the GBFB Enterprise Technology and Services team in an analytic and administrative role to ensure that our use of key cloud-based applications (i.e. Salesforce and NetSuite) are being used effectively and efficiently and are meeting the needs of the organization. This role will work closely with the internal and external stakeholders to troubleshoot, build, configure, and automate technology solutions to deliver business value and refine the overall platform that enables users to get the most out of the technology solutions Essential Duties and Responsibilities Manages technology projects and cross-functional teams to determine resources needed and responsibly stewards them, tracks progress against established timelines, evaluates training, and monitors adoption. Collaborates across teams during the discovery phase to assess value, usability, and feasibility of enhancement concepts and experience. Acts as a business liaison with technology and vendors and provides end-user training and support. Gather requirements and design the most accurate and efficient solution possible. Participate in the change control process and documentation appropriately. Work independently to analyze and resolve system-related problems. Provide end-user support for issues entered into issue tracking systems. Assist departments in identifying problems and providing alternative and innovative solutions. Develop new processes and procedures to meet current challenges. Analyze business processes and associate them to software deliverables. Assist Tech Operations and Data Analytics teams on technical issues. Participate in trainings and work with end users to enhance their knowledge of tools Stay updated on the platform's new tools, capabilities, and updates Identify opportunities to exploit technical innovations for business benefit. Assess upcoming NetSuite/Salesforce releases for bug fixes and new functionality. Assist in the testing, deployment, and stabilization of these releases. Recommend best practices and customizations to increase the efficiency and scalability of the NetSuite system for the organization. Skills and Abilities Knowledge of Salesforce - Nonprofit Success Pack, Salesforce Community Cloud and Volunteers for Salesforce preferred. Proven ability to design and implement new processes and facilitate user adoption. Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. Strong understanding of Salesforce best practices, functionality and Lightning interface. Experience with NetSuite SuiteCommerce Advanced is a plus. Demonstrated versatility and knowledge of combining business requirements into technology results. Strong data management, data governance and data life cycle abilities. Experience with Data Analytics and Predictive Analytics. Ability to apply proper troubleshooting skills to root problems and resolution. Excellent written and oral communication skills. Excellent interpersonal skills. Exceptionally self-motivated and directed. Strong commercial and customer awareness and a proven track record of ensuring the Business (and stakeholders) are always at the forefront of decision making. Qualifications BA/BS Degree in Business, Information Technology, computer science, engineering or other relevant areas preferred. 2+ years of experience using and administering Salesforce and/or NetSuite (preferred) in a professional environment. 3+ years of total experience in Salesforce roles, including work with any combination of Sales, Service, Marketing, and/or Nonprofit. Salesforce (ADM201 and/or ADM211)/NetSuite certified Administrators a plus but not required. Strong understanding of the business processes Strong understanding of and passion for new technologies, with the ability to spot potential opportunities Strong ability to communicate technical concepts and opportunities to a business audience Genuine appreciation of GBFB's mission and the ability to communicate with it. Must be eligible to work without sponsorship Additional Requirements Regular and reliable job attendance (2-3 days of work from GBFB Boston building) Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions Ability to work effectively in an open office environment.
$76k-96k yearly est. 30d ago
Vice President of Supply Chain Operations
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map. The Greater Boston Food Bank is a member of Feeding America, the nation's largest hunger-relief organization. Through compassion and action, together we can create a hunger free Eastern Massachusetts. GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust, and Our Eastern Massachusetts Community. GBFB Core Competencies GBFB Core Competencies summarize the capabilities that are important across all jobs and that we believe collectively contribute to GBFB's overall success. We believe they support our mission and our values. At the same time, the expected behaviors as they relate to Core Competencies may vary according to the specific job duties, requirements, and level within the organization. Core Competences are usually interpersonal and strategic and are at the heart of how we do our work. The GBFB Competency Framework focuses on six Core Competencies: Contributes to a High Performing Team Builds a Shared Commitment Empowers Others Drives Continual Improvement Communicates Collaboratively Displays Authenticity and Transparency Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. GBFB is considered an essential response organization in times of disaster. As such, Team Members are expected to report to GBFB locations as required, after securing the safety of their families, and may be asked to perform duties that are critical (but outside of their regularly assigned duties) in times of disaster. Job Title: Vice President of Supply Chain Operations Reports to: Chief Operating Officer Position Summary The Vice President of Warehouse, Transportation and Facilities will have oversight of the entire operation including warehouse, drivers, building, and all facets of maintenance and facilities. They will have primary responsibility for strategic planning, tactical operations, financial budgets, inventory, throughput, and all metrics associated with the operation. The VP will work interdepartmentally with Finance, IT operations, Business Data, Advancement, Marketing, Communications, Human Resources, Nutrition, Health, and Equity teams to ensure a quality work environment to support the mission to end hunger here. This is a highly collaborative role working with all aspects of the organization. Role & Responsibilities Set performance expectations to meet all Key Performance Indicators (KPI). Oversight of all facets of the warehouse operations including the inventory, safety, American Institute of Baking (AIB) standards, safety, security, maintenance, scheduling, IT tasks and operational efficiency standards, Standard Operating Processes (SOP), and basic foundations of receiving, selecting, and shipping in the entire facility. Oversight of all financial budgets, audits and all external partners and vendors. Manage the fleet and drivers including oversight of all strategic initiatives, budgets, safety components, and all contracts including fuel, equipment and oversight of all DOT standards and regulations. Oversight of the 117K square foot LEED Certified Building including the grounds, operations, maintenance, cleaning, AIB standards, USDA, City and State audits, BERDO agreements and all facets of the building. Oversee the budgets, vendors, contracts, safety, including capital expenditures, expansions, and all attributes to maintain and protect the facility and team GBFB. Oversight of the Cross Dock operations and all 600+ partner agencies including Memorandum of understanding- (MOU) with all facets of the operation. Maintain communications within all areas of the business to provide customer support relative to scheduling, preparation, and dissemination of relevant information and updates in a timely fashion. Directly manage 4 direct reports, Warehouse, Transportation, Inventory and Agency Relations associates, providing mentorship, training, and development opportunities. Along with direct reports, have oversight to cover for the Chief Operating Officer and manage 75% of the team. Publicly represent GBFB through internal and external engagement opportunities, sharing the critical aspects of the mission. Familiarity with emerging technologies in logistics and supply chain management. Proven experience in logistics network design and optimization. Perform other related duties as assigned. All other duties as assigned. Skills & Qualifications Bachelor's degree is required with preference on an advanced degree. Strong Business and Financial Acumen. 20+ years demonstrated work experience in customer service and solid performance in a lead role in supply chain and logistics required. Must be available to participate in external events as needed; some flexible hours may be required. Available to work occasionally evenings and weekends, ability to travel to participate in Feeding America meetings. Genuine appreciation of GBFB's mission and the ability to communicate it. Excellent written, oral, interpersonal, and communication skills including public speaking and group training. Ability to lead in both a strategic and tactical manner while providing guidance and specific direction on an individual basis. Excellent customer service skills and professionalism. Proven ability to work in a collaborative environment as a strong team leader. Strong project management and logistical skills. Intermediate proficiency in Microsoft Office suite, Salesforce, NetSuite, AGI, or other warehouse/transportation management systems. Ability to prioritize, be initiative-taking, have knowledge, insight to solve both tactical and strategic initiatives. Must be comfortable representing GBFB in a positive professional manner in various arenas. Diligence and ability to quickly adapt to evolving needs within the entire production process is essential. Ability to be flexible while balancing competing priorities in a challenging environment and ability to meet all deadlines. Demonstrated leadership and management skills including coaching, mentoring, collaboration, conflict management, and team building. Excellent work ethic, achievement oriented, and sense of humor. Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB. Physical Demands Ability to work in an office environment. Ability to sit for up to 3 hours at a time. Ability to lift up to 25 pounds with or without assistance. Ability the use of hands for simple grasping and fine manipulations. Ability to travel based on business needs. Work Environment The job is primarily performed indoors in a traditional office or warehouse setting. The job is occasionally performed indoors in the Warehouse with exposure to outside weather temperatures as well as potentially working in the refrigerated or freezer areas. Work Location Hybrid: This role follows a hybrid schedule working in accordance with GBFB's hybrid work policy on the team's designated days. This schedule is subject to change based on the organization's mission to end hunger. Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.
$73k-91k yearly est. Auto-Apply 20d ago
AVP of Advancement Operations & Planning
The Greater Boston Food Bank 4.6
The Greater Boston Food Bank job in Boston, MA
GBFB is being represented by Byala Search LLC in the search for this role. To learn more about the position or to apply please go to ******************* Job Title: Assistant Vice President of Advancement Operations and Planning FLSA Classification: Exempt Reports to: Chief Advancement Officer Travel Required: Yes Position Summary The Assistant Vice President of Advancement Operations and Planning (AVP AOP) at The Greater Boston Food Bank (GBFB) provides proactive leadership and planning across the key functions that support fundraising and engagement at GBFB, including donor relations and stewardship, advancement data systems and reporting, prospect management and research, gift processing, and multi-year planning and performance metrics. The AVP plays a critical role in advancing GBFB's mission to End Hunger Here by evolving the planning, processes, and capabilities of advancement operations to enable expanded digital fundraising, strengthened donor engagement and stewardship, and increased philanthropic support. The AVP AOP reports to the Chief Advancement Officer and is a member of the Advancement Senior Management Group along with the Senior Vice President of Philanthropic Partnerships, the Vice President of External Affairs, and the Assistant Vice President of Annual and Digital Giving. Across GBFB, the AVP AOP serves as Advancement's liaison to Finance, Human Resources, Enterprise Technology Strategy and Services, and Business and Data Analytics; fostering collaboration across these areas and ensuring that shared business objectives and processes are mutually supported and delivered across GBFB. Primary Roles & Responsibilities Team Leadership and Collaboration * Lead a team of eight including five in Operations and three in Donor Relations (7.5 FTE total) * Manage direct reports in Advancement Operations and Systems and Donor Relations; provide leadership, mentorship, and professional guidance. * Work collaboratively with the Chief Advancement Officer, Vice President of External Affairs, Senior Vice President of Philanthropic Partnerships, and Assistant Vice President of Annual and Digital Giving to ensure Advancement Operations provides necessary support for each core function. Advancement Data and Systems * Working closely with the Director of Advancement Operations and Systems and the Director of Donor Relations, oversee the planning and execution of GBFB's investment in ongoing improvements to advancement data and systems. * Manage vendor partnerships that fill timely and mission-critical data and data quality gaps. Data Analysis and Reporting * Develop and implement a best-in class reporting framework to support Advancement planning and decision-making, and to provide executive and governance leaders with timely reports on Advancement performance metrics. * Serve as the point person for leadership-level reporting and analysis needs, managing both recurring and one-time reports that inform progress and decision-making. * Oversee both proactive and reactive report creation and update processes, working with Advancement Operations and Systems, Enterprise Technology Strategy and Services, and Business and Data Analytics. Assess the long-term alignment of Salesforce views, reporting filters, exports, and Power BI dashboards with divisional and organizational needs. Donor Relations and Stewardship * Guide the establishment of a comprehensive donor recognition and stewardship program, working with the Director of Donor Relations, Manager of Donor Relations, and Development Associate for Donor Relations and Special Events (shared reporting line with Special Events). * Oversee the evolution of GBFB's systems and processes to execute scalable donor relations at all levels of giving for nearly 40,000 annual donors, including gift receipting, acknowledgment, and both mass and customized stewardship. Gift Processing * Facilitate the intersection of Advancement and Finance processes, systems, and standards to guide gift processing practices. * Work closely with Advancement Operations leadership and team members to evolve gift processing capabilities to support growth and performance standards. * Oversee related external partnerships and vendors including lockbox and Salesforce enhancements. * In partnership with the Assistant Vice President of Annual and Digital Giving, oversee the execution of gift and data processing related to direct response; and in partnership with the Senior Vice President of Philanthropic Partnerships, gift processing related to event sponsorships and in-kind donations. * In partnership with the Controller, develop systems and processes to ensure Advancement CRM (Salesforce) and Finance business management tools (NetSuite) share donor and financial information and meet common and functionally specific standards. * In partnership with the Vice President of External Affairs, develop and manage tools for giving on GBFB Website and public relations. Prospect Management and Research * In partnership with the Senior Vice President of Philanthropic Partnerships, guide and support the implementation of the Moves Management process including through data quality, management reports, and research on leading donors. * Implement value-added research support tools and vendors including LiveAlumni, iWave and other prospect research and management services. Planning and Budgeting * Lead and manage Advancement budget planning and reforecasting including planning department budgets and performance forecasting and reforecasting. * Support the Advancement-wide annual goal setting process, including identifying performance metrics across key fundraising programs and supporting the reporting to track performance over time. * Support planning for fundraising initiatives and campaigns, bringing best practices in prospect analysis and modeling. * Serve as the point of contact for the Advancement business strategic plans including biannual monitoring and reporting out of plans, analysis of progress against plans, and regular reporting to the Advancement Committee of the Board of Directors. * Directly manage the distribution of quarterly Advancement performance reports to the Board of Directors, Board of Advisors, and Advancement Committee. * Serve as the primary lead on Advancement policies including Relationship Management, Gift Acceptance, and Naming. Required Experience and Qualifications * 15 years of experience in advancement strategy, planning and operations, with a preference for experience in organizations with complex revenue streams and significant philanthropic support. 5+ years of leadership experience in this context. * Experience with, and working knowledge of, all advancement functions, including fundraising, external affairs, communications, grant administration, and broader philanthropic trends. * Demonstrated experience supervising, managing, and motivating team members; experience hiring and developing advancement operations staff; experience managing proactively to ensure smooth team operations and effective collaboration across the organization. * Proven ability to work in a in complex organizational setting and team-oriented environment as a strong team leader demonstrating skills including coaching, mentoring, team building, collaboration, and conflict management. * Experience building and fostering collaborative relationships across the organization and between key business functions. * Experience leading and managing advancement operations and reporting in a Salesforce environment is preferred. * Experience in data driven decision-making, project management, and resource planning and budgeting. * Experience with resource planning and resource management, with input from a variety of angles, including donor, department and organization. * Deep appreciation for the social context of GBFB's mission and commitment to ending hunger in Eastern Massachusetts. Educational Experience and Professional Capabilities and Skills * Bachelor's Degree required. Graduate degree preferred. * Excellent communication, interpersonal, and relationship-building skills; excellence in written and verbal communications. * Excellent organizational skills, strong prioritization skills and attention to detail. * Sensitivity, tact, diplomacy, and experience in handling confidential information. * Strong proficiency in digital media, social media and Microsoft Office suite. * Ability and willingness to travel. Physical Demands * Ability to work in an office environment. * Ability to sit for up to 3 hours at a time. * Ability to lift up to 25 pounds with or without assistance. * Ability the use of hands for simple grasping and fine manipulations. * Ability to travel based on business needs. Work Environment * Hybrid: This role follows a hybrid schedule working in accordance with GBFB's hybrid work policy on the team's designated days. This schedule is subject to change based on the organization's mission to end hunger. Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. GBFB is considered an essential response organization in times of disaster. As such, Team Members are expected to report to GBFB locations as required, after securing the safety of their families, and may be asked to perform duties that are critical (but outside of their regularly assigned duties) in times of disaster.
$103k-130k yearly est. 12d ago
Data Engineer
The Greater Boston Food Bank 4.6
The Greater Boston Food Bank job in Boston, MA or remote
Job Title: Data Engineer FLSA Classification: Exempt (Salaried) Reports to: Senior Director of Business and Data Analytics The Data Engineer is responsible for developing and maintaining GBFB's data warehouse and other data-related products including API management, data ingestion, data modeling, cost/activity monitoring and implementing best practice solutions to improve data reliability, efficiency, and quality. They will share the Business and Data Analytics team's goal to grow GBFB's data management program, empower self-service reporting, and drive data-informed insights & action across GBFB. Role & Responsibilities * Develop data platforms including data warehouses, analytic products, data lakes, ETL, ML models, and data pipelines in collaboration with the Senior Director, data analysts, and subject matter experts. * Centralize, transform, and model data in Azure to enable powerful analysis and draw a more comprehensive picture of user flows throughout our system. * Enhance and optimize Azure data ingestion pipelines and automations. * Develop and manage Boomi, Power Automate, and other data extract/load pipelines. * Provide relational database expertise (Netsuite, Salesforce, SQL, etc.) to construct views and execute queries to be used in data visualization and analysis activities. * Develop data models that can be used to make predictions and answer questions for the overall business. * Develop self-service data solutions to provide a range of business leaders and functional areas insights into GBFB's operations. * Leverage industry best practices to ensure data quality standards are met. * Apply and ensure adherence to IAM and Data Governance policies. * Promote updated code through DevOps through the development, pre-production, and production tiered environment. * Develop and execute tools to monitor and report on data warehouse activity, access and data quality and ensure optimized performance and cost efficiency. * Foster appreciation and adherence to the principles of data quality management. * Collaborate with Technology team in managing security mechanisms and data access governance. * Respond to data and product related inquiries to support business and technical teams. * Support the development and implementation of the Service Insights client data collection effort through API management, data ingestion and modelling; providing expertise to ensure quality data capture, analytic capabilities, and support the potential for changing business needs and future growth. * Act as backup to Data Analyst and Senior Data Analyst. * Maintain and develop departmental Standard Operating Procedures * Other duties as assigned. Skills: * Deep understanding of database design, architecture, and management. * Knowledge of data warehousing architecture, concepts, methodologies, and best practices. * Knowledge of data governance, data quality management concepts, and data quality tools. * Proficient in SQL, Python, and some experience with other programming languages for cloud platform (e.g., Java/C#/Unix). * Ability to transform business requirements into technical requirements. * Ability to develop machine learning models. * Ability to analyze large and diverse data sets. * Strong critical thinking skills. * Excellent problem solving and troubleshooting skills. * Strong relationship building and interpersonal skills. * Strong communication skills both verbal and written. * Ability to create insightful and accessible data visualizations. * Ability to create professional and comprehensive reports and summaries. * Flexibility and adaptability to emerging and changing priorities. * Ability to multi-task and manage tight deadlines. * Sensitivity to issues affecting low-income, food insecure populations. Qualifications: * MS in Computer Science, Engineering, or related field; BS in Computer Science, Engineering or related field and minimum of 3 years working in a Data Engineer or related role; or 5+ years of experience working in a Data Engineer role required. * Hands-on experience with big data application development and cloud data warehousing (e.g., Spark, Redshift, Snowflake, Azure SQL DW, BigQuery) required. * Knowledge of Azure Synapse and DevOps required; hands-on experience preferred. * 2+ years of experience with SQL required. * 2+ years of experience with scripting languages (Python, PowerShell) required. * 2+ years of experience interacting with web service APIs (SOAP, REST) required. * 2+ years of experience designing, implementing, testing, optimizing, and troubleshooting data ETL solutions preferred. * Experience with BI reporting tools required, Power BI preferred. * Experience with Boomi preferred. * Experience with Power Automate preferred. * Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB. Physical Demands: * Ability to work in an office environment. * Ability to work remotely both independently and collaboratively using connectivity tools like Zoom and MS Teams. * Ability to sit for up to 3 hours at a time. * Ability to lift up to 25 pounds with or without assistance. * Ability the use of hands for simple grasping and fine manipulations. * Ability to travel based on business needs. Work Location: * Hybrid: This role follows a hybrid schedule working in accordance with GBFB's hybrid work policy on the team's designated days. This schedule is subject to change based on the organization's mission to end hunger. Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.
$92k-128k yearly est. 12d ago
Vice President, Food Acquisition & Volunteers
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
Job Description FLSA Status: Exempt Hours/Week Category: Regular Full Time REPORTS TO: Chief Operating Office PURPOSE: To lead all aspects of the Greater Boston Food Bank's Food Acquisition program and Volunteer Program while meeting all Key Performance Indicators and Customer Service Requirements. RESPONSIBILITIES: Oversee and manage all the food sourcing and procurement activities across all material cost types. Lead, manage, develop, and mentor a team of six in food acquisition. Manage all facets of the Volunteer Program with oversight of 3 full time and 3 part time team members who manage 20 K volunteers. Using the organization's strategic plan, work with other leaders to execute the plan. Responsible for goal setting, organizational department structure and talent management for the food acquisition and volunteer groups. Provide clear communication and review objectives and goals routinely for both areas. Oversee the annual work planning process and department budget for food acquisition. Provide leadership in routine analysis and communication of acquisition status; programs; trends (in retail and commodities markets); best practices and other key indicators of food acquisition, storage, and material handling. Oversee and manage all facets of the budgeted food spend including capital expenditures, with maintenance and understanding the Material Cost Types or MCT. Food Fund, COOP, Donated, Massachusetts Emergency Food Purchasing- MEFAP and Commodity Supplemental Food Program - CSFP and USDA commodities items. Oversee the management of all vendors including product cost and freight cost. Oversee all donations to the Greater Boston Food Bank and when necessary, all Feeding America regional food banks. Oversight of purchasing of all Massachusetts Food Banks. Work Collaboratively with all Feeding America Food Banks especially the well-defined region of the New York and New England Cohort. Produce and manage routine reports as required by Management, Feeding America, The Commonwealth of Massachusetts, and/or USDA. Collaborate with the entire Warehouse/Transportation, Operations, IT, Finance, and Distribution Services teams. Logistics oversight for purchasing, inbound, food handling and warehouse capacity. Maintain all Budgets and Product Specifications for both purchased and donated food items. Work collaboratively to represent GBFB with others in the Food Insecurity Realm. Oversight for the entire Food Recovery and Food Rescue Program. Manage relationships with local, national and community donors and vendors including MA grown members. Ensure excellent relationship management with food manufacturers, wholesalers and retailers deepening their relationships and involvement with GBFB. Provide leadership and direction to team soliciting Enabling opportunities, local and national food donations, food drives, as well as other programs developed to expand GBFB's ability to obtain quality products while reducing operating costs. Lead the department in its close collaboration with Distribution Services to best plan logistics with food partners, including fast turnaround of short, coded products, high customer service levels for retail relationships and exceptional safe food handling practices. Manage all aspects of the Volunteer Program which operates six days a week including safety, security, and customer experience. Routinely review food offerings assuring that products acquired are those desired by member agencies and direct distribution programs. Contribute to Revenue goals by ‘fundraising' through respective food donors/partners and volunteer engagement. Manage the activity of the Food Industry Council. Ensure that Standard Operating Procedures are written and accurate. Responsible for all IT systems integration. Lead or support special projects and other duties as assigned by Senior Leadership. Back up for the warehouse/logistics senior director. Maintain active communication with regional food banks, Feeding America and relevant State and Federal government agencies regarding issues of food acquisition, nutritional requirements, logistics, safety, recalls and compliance. Representing GBFB at selected public forums and meetings. SKILLS and QUALIFICATIONS: Bachelor's Degree required, MBA highly desirable. Experience in establishing and executing sound business practices and metrics including planning and analysis. 15+ years' food industry experience preferably in food sales, logistics or food procurement. Demonstrated success in relationship building and management. Highly organized with ability to successfully multi-task and meet deadlines. Experience in public speaking and presentation. Proven record of successfully working in highly collaborative and matrixed organizational environments. Experience in handling complex budgets, food procurement, and primary purchase orders. Demonstrated leadership and management skills including coaching, mentoring, team building, collaboration, and conflict management. Strong customer service orientation. Project Management Experience Strong interpersonal skills and demonstrated excellence in written and oral communications skills. Demonstrated examples of strategic thinking and impact as well as analytical and critical thinking skills. Strong computer skills in a Microsoft Office environment. Ability and willingness to travel. ServSafe training or the willingness to obtain certification. HAACP and AIB experience is a plus. A commitment to ending domestic hunger. Physical Demands Ability to work in an office environment. Ability to sit for up to 3 hours at a time. Ability to lift up to 25 pounds with or without assistance. Ability the use of hands for simple grasping and fine manipulations. Ability to travel based on business needs. Work Environment The job is primarily performed indoors in a traditional office or warehouse setting. The job is occasionally performed indoors in the Warehouse with exposure to outside weather temperatures as well as potentially working in the refrigerated or freezer areas. Work Location Hybrid: This role follows a hybrid schedule working in accordance with GBFB's hybrid work policy on the team's designated days. This schedule is subject to change based on the organization's mission to end hunger. Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.
Unpaid 22d ago
Senior Applications Analyst Administrator
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map. The Greater Boston Food Bank is a member of Feeding America, the nation's largest hunger-relief organization. Through compassion and action, together we can create a hunger free Eastern Massachusetts. GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust and Our Eastern Massachusetts Community. GBFB Core Competencies GBFB Core Competencies summarize the capabilities that are important across all jobs and that we believe collectively contribute to GBFB's overall success. We believe they support our mission and our values. At the same time, the expected behaviors as they relate to Core Competencies may vary according to the specific job duties, requirements, and level within the organization. Core Competences are usually interpersonal and strategic and are at the heart of how we do our work. The GBFB Competency Framework focuses on six Core Competencies: Contributes to a High Performing Team Builds a Shared Commitment Empowers Others Drives Continual Improvement Communicates Collaboratively Displays Authenticity and Transparency Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity. Senior Applications Analyst Administrator Hours/Weeks Category: Regular Full Time, Hybrid work schedule Reports to: Senior Director of Technology Operations Location: Boston About the Role The Senior Applications Analyst Administrator will lead the GBFB Enterprise Technology and Services team in an analytic and administrative role to ensure that our use of key cloud-based applications (i.e. Salesforce and NetSuite) are being used effectively and efficiently and are meeting the needs of the organization. This role will work closely with the internal and external stakeholders to troubleshoot, build, configure, and automate technology solutions to deliver business value and refine the overall platform that enables users to get the most out of the technology solutions Essential Duties and Responsibilities Manages technology projects and cross-functional teams to determine resources needed and responsibly stewards them, tracks progress against established timelines, evaluates training, and monitors adoption. Collaborates across teams during the discovery phase to assess value, usability, and feasibility of enhancement concepts and experience. Acts as a business liaison with technology and vendors and provides end-user training and support. Gather requirements and design the most accurate and efficient solution possible. Participate in the change control process and documentation appropriately. Work independently to analyze and resolve system-related problems. Provide end-user support for issues entered into issue tracking systems. Assist departments in identifying problems and providing alternative and innovative solutions. Develop new processes and procedures to meet current challenges. Analyze business processes and associate them to software deliverables. Assist Tech Operations and Data Analytics teams on technical issues. Participate in trainings and work with end users to enhance their knowledge of tools Stay updated on the platform's new tools, capabilities, and updates Identify opportunities to exploit technical innovations for business benefit. Assess upcoming NetSuite/Salesforce releases for bug fixes and new functionality. Assist in the testing, deployment, and stabilization of these releases. Recommend best practices and customizations to increase the efficiency and scalability of the NetSuite system for the organization. Skills and Abilities Knowledge of Salesforce - Nonprofit Success Pack, Salesforce Community Cloud and Volunteers for Salesforce preferred. Proven ability to design and implement new processes and facilitate user adoption. Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. Strong understanding of Salesforce best practices, functionality and Lightning interface. Experience with NetSuite SuiteCommerce Advanced is a plus. Demonstrated versatility and knowledge of combining business requirements into technology results. Strong data management, data governance and data life cycle abilities. Experience with Data Analytics and Predictive Analytics. Ability to apply proper troubleshooting skills to root problems and resolution. Excellent written and oral communication skills. Excellent interpersonal skills. Exceptionally self-motivated and directed. Strong commercial and customer awareness and a proven track record of ensuring the Business (and stakeholders) are always at the forefront of decision making. Qualifications BA/BS Degree in Business, Information Technology, computer science, engineering or other relevant areas preferred. 2+ years of experience using and administering Salesforce and/or NetSuite (preferred) in a professional environment. 3+ years of total experience in Salesforce roles, including work with any combination of Sales, Service, Marketing, and/or Nonprofit. Salesforce (ADM201 and/or ADM211)/NetSuite certified Administrators a plus but not required. Strong understanding of the business processes Strong understanding of and passion for new technologies, with the ability to spot potential opportunities Strong ability to communicate technical concepts and opportunities to a business audience Genuine appreciation of GBFB's mission and the ability to communicate with it. Must be eligible to work without sponsorship Additional Requirements Regular and reliable job attendance (2-3 days of work from GBFB Boston building) Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions Ability to work effectively in an open office environment.
$76k-96k yearly est. Auto-Apply 60d+ ago
Vice President of Supply Chain Operations
The Greater Boston Food 4.6
The Greater Boston Food job in Boston, MA
Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger-relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map. The Greater Boston Food Bank is a member of Feeding America, the nation's largest hunger-relief organization. Through compassion and action, together we can create a hunger free Eastern Massachusetts. GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member Wellbeing, Teamwork, Diversity Equity and Inclusion, Respect, Trust, and Our Eastern Massachusetts Community. GBFB Core Competencies GBFB Core Competencies summarize the capabilities that are important across all jobs and that we believe collectively contribute to GBFB's overall success. We believe they support our mission and our values. At the same time, the expected behaviors as they relate to Core Competencies may vary according to the specific job duties, requirements, and level within the organization. Core Competences are usually interpersonal and strategic and are at the heart of how we do our work. The GBFB Competency Framework focuses on six Core Competencies: Contributes to a High Performing Team Builds a Shared Commitment Empowers Others Drives Continual Improvement Communicates Collaboratively Displays Authenticity and Transparency Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. GBFB is considered an essential response organization in times of disaster. As such, Team Members are expected to report to GBFB locations as required, after securing the safety of their families, and may be asked to perform duties that are critical (but outside of their regularly assigned duties) in times of disaster. Job Title: Vice President of Supply Chain Operations Reports to: Chief Operating Officer Position Summary The Vice President of Warehouse, Transportation and Facilities will have oversight of the entire operation including warehouse, drivers, building, and all facets of maintenance and facilities. They will have primary responsibility for strategic planning, tactical operations, financial budgets, inventory, throughput, and all metrics associated with the operation. The VP will work interdepartmentally with Finance, IT operations, Business Data, Advancement, Marketing, Communications, Human Resources, Nutrition, Health, and Equity teams to ensure a quality work environment to support the mission to end hunger here. This is a highly collaborative role working with all aspects of the organization. Role & Responsibilities Set performance expectations to meet all Key Performance Indicators (KPI). Oversight of all facets of the warehouse operations including the inventory, safety, American Institute of Baking (AIB) standards, safety, security, maintenance, scheduling, IT tasks and operational efficiency standards, Standard Operating Processes (SOP), and basic foundations of receiving, selecting, and shipping in the entire facility. Oversight of all financial budgets, audits and all external partners and vendors. Manage the fleet and drivers including oversight of all strategic initiatives, budgets, safety components, and all contracts including fuel, equipment and oversight of all DOT standards and regulations. Oversight of the 117K square foot LEED Certified Building including the grounds, operations, maintenance, cleaning, AIB standards, USDA, City and State audits, BERDO agreements and all facets of the building. Oversee the budgets, vendors, contracts, safety, including capital expenditures, expansions, and all attributes to maintain and protect the facility and team GBFB. Oversight of the Cross Dock operations and all 600+ partner agencies including Memorandum of understanding- (MOU) with all facets of the operation. Maintain communications within all areas of the business to provide customer support relative to scheduling, preparation, and dissemination of relevant information and updates in a timely fashion. Directly manage 4 direct reports, Warehouse, Transportation, Inventory and Agency Relations associates, providing mentorship, training, and development opportunities. Along with direct reports, have oversight to cover for the Chief Operating Officer and manage 75% of the team. Publicly represent GBFB through internal and external engagement opportunities, sharing the critical aspects of the mission. Familiarity with emerging technologies in logistics and supply chain management. Proven experience in logistics network design and optimization. Perform other related duties as assigned. All other duties as assigned. Skills & Qualifications Bachelor's degree is required with preference on an advanced degree. Strong Business and Financial Acumen. 20+ years demonstrated work experience in customer service and solid performance in a lead role in supply chain and logistics required. Must be available to participate in external events as needed; some flexible hours may be required. Available to work occasionally evenings and weekends, ability to travel to participate in Feeding America meetings. Genuine appreciation of GBFB's mission and the ability to communicate it. Excellent written, oral, interpersonal, and communication skills including public speaking and group training. Ability to lead in both a strategic and tactical manner while providing guidance and specific direction on an individual basis. Excellent customer service skills and professionalism. Proven ability to work in a collaborative environment as a strong team leader. Strong project management and logistical skills. Intermediate proficiency in Microsoft Office suite, Salesforce, NetSuite, AGI, or other warehouse/transportation management systems. Ability to prioritize, be initiative-taking, have knowledge, insight to solve both tactical and strategic initiatives. Must be comfortable representing GBFB in a positive professional manner in various arenas. Diligence and ability to quickly adapt to evolving needs within the entire production process is essential. Ability to be flexible while balancing competing priorities in a challenging environment and ability to meet all deadlines. Demonstrated leadership and management skills including coaching, mentoring, collaboration, conflict management, and team building. Excellent work ethic, achievement oriented, and sense of humor. Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB. Physical Demands Ability to work in an office environment. Ability to sit for up to 3 hours at a time. Ability to lift up to 25 pounds with or without assistance. Ability the use of hands for simple grasping and fine manipulations. Ability to travel based on business needs. Work Environment The job is primarily performed indoors in a traditional office or warehouse setting. The job is occasionally performed indoors in the Warehouse with exposure to outside weather temperatures as well as potentially working in the refrigerated or freezer areas. Work Location Hybrid: This role follows a hybrid schedule working in accordance with GBFB's hybrid work policy on the team's designated days. This schedule is subject to change based on the organization's mission to end hunger. Affirmative Action/EEO statement GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.
$73k-91k yearly est. 22d ago

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Updated December 5, 2025

Zippia gives an in-depth look into the details of The Greater Boston Food Bank, including salaries, political affiliations, employee data, and more, in order to inform job seekers about The Greater Boston Food Bank. The employee data is based on information from people who have self-reported their past or current employments at The Greater Boston Food Bank. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by The Greater Boston Food Bank. The data presented on this page does not represent the view of The Greater Boston Food Bank and its employees or that of Zippia.

The Greater Boston Food Bank may also be known as or be related to GREATER BOSTON FOOD BANK INC, Greater Boston Food Bank and The Greater Boston Food Bank.

The Greater Boston Food Bank jobs

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Vice President, Food Acquisition & Volunteers

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Data Engineer

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