The Greer Group jobs

We are seeking a part time HR Assistant to assist our Raleigh office! Would be a great opportunity for a current college student completing their degree in the Business or HR realm! Come join the premier staffing and recruiting firm The Greer Group, Inc., based in Raleigh, North Carolina. A woman-owned, privately held, staffing and recruiting Services Company. Since 1986, our staffing services have built solid workforce partnerships with our clients. We are looking for outstanding employees to develop these client relationships! Looking for candidates who could work day shift hours, evening hours, and weekends! Assisting with answering phones. Recruiting via job boards. Screening resumes, schedule and conducting interviews. Schedule appointments for Client Service Managers as needed. Completing reference checks. Referring candidates to recruiters. Comfortable performing heavy data based operations. Must be flexible performing different administrative/clerical tasks throughout the day. Room for growth within the company and bonuses!

Material Handler - Manufacturing Support (Temp to Hire, $18/hr + Overtime) Louisburg, NC$18.00/hour12-hour shifts, Monday-ThursdayTemp-to-Hire | Weekly Overtime Available About the Role:Qualified Staffing is hiring experienced Material Handlers for a well-established manufacturer in Louisburg, NC. This full-time, temp-to-hire position offers steady hours, weekly pay, and the chance to grow with a strong company. Key Duties:Move raw materials and finished goods throughout the facility Operate forklifts, pallet jacks, or other handling equipment Stage and replenish materials for production lines Track inventory and complete basic documentation Maintain a clean, safe, and organized work area Requirements:1+ years of experience in material handling, warehouse, or manufacturing Forklift experience preferred (certification a plus) Ability to lift, bend, and stand for 12-hour shifts Comfortable working in a non-climate-controlled environment Must pass a drug screen and background check ? Apply today with Qualified Staffing - Louisburg, NC, and join a team that values skill, safety, and reliability! INDWak

Start your new career as a Manufacturing Recruiter with MAU at Kyocera International in Hendersonville, NC. As a Manufacturing Recruiter, you will lead full-cycle recruiting efforts to support hiring needs across the U.S., ranging from entry-level Operators to technical Sales and Engineering roles. What We Offer: * Competitive pay rate of $35/hour * Monday-Friday 8:00 am to 4:30 pm * Health Benefits * 401K * Six-month temporary assignment * Opportunity to recruit for a wide variety of roles across the U.S. What We're Looking For: * Proven experience in full-cycle recruiting, ideally in the manufacturing industry * Excellent communication, interpersonal, and negotiation skills * Familiarity with recruitment platforms and applicant tracking systems * Ability to manage multiple priorities in a fast-paced environment * Understanding of employment laws and hiring compliance * Bachelor's degree in Human Resources, Business Administration, or related field (preferred) What You'll Do as a Manufacturing Recruiter: * Collaborate with hiring managers to identify staffing needs and develop tailored recruitment strategies * Source passive and active candidates using job boards, networking, and hiring events * Conduct detailed phone screens and interviews to evaluate candidate qualifications and fit * Manage the end-to-end recruitment process, from application to onboarding * Maintain strong relationships with both candidates and internal stakeholders * Stay current with manufacturing recruitment trends and best practices

Essential Duties and Responsibilities: Responsible for a variety of tasks including electrical work, building repair, machinery repair, and rooftop repair Install, repair, and maintain machinery and equipment. Responsibilities also include building and maintaining mechanical systems and involve the use of a variety of hand and power tools, and testing equipment. Conduct preventive maintenance to mechanical devices. Detect malfunctions through observation (sound or visual) Run diagnostic tests to ensure system functionality. Repair broken or faulty machine parts. Perform emergency repairs. Choose appropriate materials based on mechanical needs. Orders materials needed for repairs etc Works independently regularly Detects and reports defective and unsafe equipment and materials as well as unusual situations to supervisor Observes and obeys all safety rules, practices, and procedures Wears and employs personal protective equipment as required Maintains work area in a neat and orderly manner Performs other similar or related duties as required or requested Regular attendance is always an essential function

MAU is hiring a Head of Business Development (Distribution Grid Applications) for our client in Charlotte, NC. As the Head of Business Development, you will lead the U.S. market expansion of Voltage Regulating Distribution Transformer (VRDT) technology by scaling adoption with utilities, developing go-to-market strategies, managing a team, and representing the business in key industry engagements. This is a direct-hire opportunity. Benefits Package * Two medical plan options: * PPO with Health Reimbursement Arrangement (HRA) * High Deductible Plan with 100% employer-paid premium and Health Savings Account (HSA), including up to $3,300/year (single) or $6,600/year (family) employer contributions * Paid dental and vision coverage * Company-paid Short-Term Disability (STD), Long-Term Disability (LTD), and Accidental Death & Dismemberment (AD&D) insurance * Paid Time Off (PTO) and company holidays * 401(k) retirement plan with Roth option and up to 10% company match for 6% employee contribution * Benefits start on your first day of employment Shift Information * Full-time position based in Charlotte, NC * Must be willing and able to travel 50-80% of the time * Remote work not available Required Education and Experience * Technical degree in electrical engineering with hands-on experience in low and medium voltage products * Extended experience in the electrical distribution network or U.S. utility sector, with a strong professional network * Demonstrated success in business development or entrepreneurship, including the creation and scaling of utility demand for new technologies * Experience managing and developing business development or product management teams * Professional fluency in Microsoft Office with ability to create strategic content, financial models, and executive presentations * Business-level fluency in English Preferred Education and Experience * Experience with VRDT (Voltage Regulating Distribution Transformer) applications and utility pilot programs * Familiarity with U.S. regulatory, legislative, and technical standards relevant to utilities (e.g., IEEE) * Experience working with or engaging stakeholders from network planning, DER interconnection, grid innovation, or utility standards engineering groups General Requirements * Strong understanding of utility business models, decision-making processes, and internal politics * Ability to establish new business models and build partnerships across the smart grid ecosystem * Skilled in combining technical and economic arguments for persuasive customer engagement * Exceptional communication, executive presence, and stakeholder management skills * Willingness and ability to travel extensively across the U.S. * Entrepreneurial mindset with the ability to deliver results while leading a team * Comfortable interfacing with both technical engineering teams and senior utility executives Essential Functions * Lead and develop a U.S.-based business development and product management team (planned size: 3) * Translate successful VRDT pilots into standard purchasing agreements with large utilities * Identify and create new pilot opportunities with utility companies * Provide technical consulting during pilot setup and execution * Conduct or coordinate placement studies and cost-benefit analyses for VRDT implementations * Own full go-to-market responsibility (4 P's) for distribution grid application products in the U.S. * Act as the first line of product management for upcoming products, including the SPD * Collaborate with regulatory and standardization bodies (e.g., IEEE, Smart Grid Research Centers) * Develop and validate customer use cases and value propositions based on market insights * Manage relationships with sales representatives, consultants, and ecosystem partners * Analyze the competitive landscape and inform product improvements with technical feedback * Serve as a direct report to the U.S. CEO, with a dotted line to the Head of Distribution Grid Applications (Germany) Working Conditions * Office-based role in Charlotte, NC, with extensive travel required across the U.S. * Frequent in-person engagements with utilities, partners, and regulatory bodies Physical Demands * Frequent travel (50-80%) * Must be able to represent the company at conferences, meetings, and industry events

Manufacturing Technician - $20/hr | 12-Hour Rotating Shifts | Temp-to-Hire Opportunity!Franklinton, NCStarting Pay: $20.00/hour Schedule: 12-hour rotating shifts (must be available for both days and nights) Temp-to-Hire | Weekly Pay | Career Growth About the Opportunity:Qualified Staffing is hiring Manufacturing Technicians for a respected production facility in Franklinton, NC. These temp-to-hire positions offer steady hours, hands-on training, and long-term career growth for reliable, motivated individuals. You'll work with advanced production equipment, support manufacturing operations, and play a key role in maintaining product quality and efficiency. What You'll Do:Operate, monitor, and troubleshoot production machinery Perform routine checks to ensure product quality Maintain accurate production records and documentation Follow all safety guidelines and standard operating procedures Collaborate with team members to meet production goals What We're Looking For:Mechanically inclined and comfortable working with production equipment Prior manufacturing or machine operation experience preferred Basic computer and communication skills Dependable, detail-oriented, and safety-focused Willing to work rotating 12-hour shifts (days and nights) Why You'll Love Working Here:$20/hour starting pay - all departments Weekly pay with consistent full-time hours Temp-to-hire with strong long-term potential Comprehensive training and hands-on experience Supportive team and safe work environment INDWak

Start your new career as a Warehouse Team Member with MAU at our client in Kannapolis, NC. As a Warehouse Team Member, you will perform a variety of duties including unloading, putting away, picking, staging, and loading product at the Distribution Center. What We Offer: * Pay of $20.75 - $22.75 * 1st shift | 7:00 AM - 5:30 PM * Health benefits, including telehealth medical services * Opportunity for advancement * Referral bonus What We're Looking For: * High school diploma or GED * Experience with food handling * Familiar with Microsoft Office applications * Excellent written and verbal communication skills * Strong project management and organizational skills * Highly motived with strong interpersonal skills and the ability to work independently or as an integral part of a team * Solid problem-solving and analytical skills * Ability to lift 50+ pounds, work in extreme cold (freezer), and bend, stoop, crawl, and twist What You'll Do as a Warehouse Team Member: * Maintain cleanliness and sanitation of the warehouse * Drive overall efficient and accurate movement of products * Promptly unload products into the warehouse and load them onto outbound trucks according to company policies and weight/loading restrictions * Stage product properly and prepare for the efficient loading procedures * Ensure all equipment is safely operated (i.e., forklifts and pallet jacks) * Maintain food safety standards throughout the warehouse * Accurately and effectively operate technology such as scanners * Enter data correctly * Ensure the product is accepted and returned per company policies * Perform other tasks as assigned

MAU is hiring a Senior Lead Engineer for our client, PermaTrak, in Charlotte, NC. As a Senior Lead Engineer, you will lead PermaTrak's engineering team and R&D efforts while ensuring high-quality structural designs, internal mentorship, and technical support for sales. This is a direct-hire opportunity. Benefits Package * 401(k) * Health insurance * Dental insurance * Vision insurance * Life insurance * Paid vacation * Paid holidays * Paid time off (PTO) * Flexible starting hours * One work-from-home day per week Shift Information * Full-time position * In-office role (not remote) * 1st shift, Monday - Friday * One day per week remote work available Required Education and Experience * Professional Engineer (PE) license (required to sign/seal documents) * Experience leading engineering teams and managing engineering workloads * Experience with structural calculations and design for precast concrete and foundations * Familiarity with relevant building codes: AASHTO, ACI, ASCE Preferred Education and Experience * Experience with PermaTrak systems, manufacturing processes, and site applications * Proficiency with AutoCAD and willingness to follow PermaTrak CAD standards * Experience using Salesforce CRM for project documentation General Requirements * Ability to manage multiple projects and meet deadlines with minimal supervision * Strong communication and leadership skills to coach, mentor, and support team * Ability to conduct peer reviews, check drawing accuracy, and coordinate with CAD teams * Strategic thinking to assist sales, network with industry stakeholders, and represent the company at events Essential Functions * Report directly to the President and act as a key technical advisor * Lead the engineering Research and Development program * Manage engineering staff schedules and communicate with Sales and President * Receive and delegate new projects from Sales Team * Ensure engineering work meets PermaTrak North America (PTNA) standards * Coach and mentor all engineering team members through 1:1s and ongoing development * Sign and seal engineering documents * Participate in customer interactions as a technical expert alongside the Sales Team * Assist Sales Team with technical support to help secure orders * Review constructability of early-phase projects to enhance value for project teams * Promote PermaTrak at trade shows, client meetings, PDH seminars, and more * Provide input on engineering staff evaluations to the President * Deliver weekly forecasts and updates to ROMs and Sales Team * Build and maintain partnerships with precasters * Network with contractors, consultants, and owners to strengthen industry presence * Lead support for construction issues related to PermaTrak projects * Perform structural calculations for PermaTrak components * Prepare structural design submittals including: * Foundation design (e.g., spread footings, piles, FRP, retaining walls) * Precast concrete design * Railing and component connection design * Apply AASHTO, ACI, ASCE, and applicable codes * Coordinate project schedules with Sales * Coordinate drafting needs with CAD design team * Review and prioritize assigned projects to meet deadlines * Lead engineering workload meetings and manage overall project schedules * Make minor drawing revisions in AutoCAD as needed * Maintain project documentation and communication in Salesforce CRM * Operate according to PermaTrak's core values Working Conditions * Office-based role at PermaTrak's Charlotte, NC headquarters * Some field or trade show presence required for client engagement and promotion

The Greer Group is seeking a motivated and energetic Inside Sales Support Assistant for a direct hire opportunity with a major construction equipment company in the High Point, NC area! Great potential for career advancement. This position is perfect for someone who enjoys connecting with people, thrives on building relationships, and is excited to contribute to a dynamic sales environment. You'll be reaching out to potential clients using a CRM system, while also supporting the external sales team, dealer network, and warehouse operations. The ideal candidate is confident on the phone, organized, and passionate about driving sales growth through proactive outreach and exceptional support. Key ResponsibilitiesSales & Customer Engagement Act as the primary point of contact for inbound sales inquiries, customer requests and callbacks. Conduct a high volume of outbound calls daily using the Engcon CRM to introduce products, qualify prospects, and identify decision-makers. Build rapport and maintain relationships with potential customers through effective communication and follow-up. Professionally handle client objections and set up appointments or demos for the sales team. Monitor and respond to calls on the company cell phone, including after-hours calls as needed. Product Knowledge & Consultation Provide accurate, technical product information and recommendations to customers. Educate customers and internal teams on product features, benefits, and applications. Stay current on product portfolio and key industry trends. Support product demonstrations, webinars, and training sessions as needed. Sales Support & Reporting Support the external sales team with data, reports, and customer insights. Maintain accurate records of customer interactions, sales activities, and order history. Assist in developing sales strategies, promotions, and marketing initiatives. Salary: $50, 000 - $55, 000 per year Qualifications & Experience Education: ·High school diploma or equivalent required·Associate or Bachelor's degree in Business related field preferred Experience: ·1+ years in customer service, administrative support, or inside sales.Technical Knowledge (Preferred but not required): Familiarity with construction equipment, hydraulic systems, or heavy machinery Skills Needed: Strong verbal communication and relationship-building skills Proficient in MS Office, CRM and communication platforms Active listening and objection-handling abilities Ability to explain product value clearly and effectively Excellent customer service mindset Self-motivated and able to work both independently and within a team Proficiency with Microsoft Office and CRM/ERP systems Strong organizational, follow-up, and problem-solving skills Submit your resume today!

MAU is hiring a Project Consultant for our client in Charlotte, NC. As a Project Consultant, you will lead the promotion and sales of precast concrete boardwalk systems by applying technical knowledge and consultative expertise to solve client challenges in the greenway and trail construction industry. This is a direct-hire opportunity. Benefits Package * Competitive Pay * 401(k) plan Shift Information * Monday to Friday: 9:00 AM - 3:00 PM * Optional work-from-home available on Fridays * Occasional travel required Required Education and Experience * Bachelor's degree in Civil Engineering or related field * Minimum 5 years of work experience * Valid driver's license * Experience using a CRM system to manage marketing and sales activities General Requirements * Strong verbal and written communication skills * Ability to communicate complex technical information in both one-on-one and public speaking settings * Solid project management abilities * Comfortable with consultative marketing and transactional sales approaches * Ability to collaborate across teams and functions * Must be able to travel as needed Essential Functions * Identify, consult, and implement boardwalk solutions to meet customer needs * Apply technical expertise in boardwalk applications to guide clients during the design process * Conduct in-person and virtual sales presentations to secure favorable product specifications * Cultivate relationships with architects, engineers, contractors, and public agencies * Develop and execute sales strategies for precast boardwalk systems and accessories * Operate within a structured marketing and sales system with continuous improvement * Provide budget pricing for initial designs and final pricing for project execution * Lead field marketing efforts within the assigned territory, focusing on architects, engineers, and regulatory agencies * Maintain disciplined use of CRM to track and manage sales and marketing activities Working Conditions * Primarily office-based with virtual and in-person client interaction * Travel to job sites, client offices, and industry events as needed * Collaborative team environment with cross-functional involvement

Provide patients with excellent customer/patient service. Collect blood samples from patients. Practice proper patient identification. Label vials with patient names and dates. Decipher the best method for drawing blood depending on the specific patient. Travel to other office locations as needed, in time of coverage or emergencies. Locations include Raleigh, Cary, Morrisville, Fuquay-Varina, and Holly Springs. Train new hires on office procedure and policies. Office hours are Monday-Friday, majority being 8: 00AM - 5: 30PM. Requirements: Candidates must have a minimum of High School Diploma and a Certificate/Diploma from an Accredited Phlebotomy training program. National certification (ASCP, ASPT, etc.) preferred. Able and willing to commute to different locations (reliable transportation). Requires electronic order entry (strongly skilled). Must be professional in communication and presentation. Strongly prefer experienced candidates with minimum of two years, performing venipuncture on both adults and adolescents. Point of care testing experience a plus. Complete a successful background check and drug screen.

Job DescriptionBottle Room Associate (Entry-Level) - No Experience Needed! All shifts open and available. Hiring NOW! - Pay: $12/hour Looking to start a hands-on career in manufacturing? This is a great entry-level opportunity-no experience required! Join our team as a Bottle Room Associate and gain valuable skills in a fast-paced production environment. Job Duties: Set up & operate filling, capping, and labeling equipment. Pack and label products while ensuring quality standards. Troubleshoot & perform basic maintenance on machines. Job Requirements: - Ability to lift up to 40 lbs multiple times a day. - Basic math skills (convert gallons to ounces). - Ability to operate an electric hand truck (training provided). INDWak

We are seeking a Receptionist for a building supply company in Wake Forest. This is an EXCELLENT opportunity for a friendly, team-player who enjoys being the first line of contact with customers. MUST have great computer skills, receptionist experience and be willing to collaborate with colleagues. Hours are Monday-Thursday 730AM-5PM, Friday 730AM-230PM (Fridays are REMOTE!). Pay will be $18/hr to start. INDWak

Perform a wide variety of duties to assist in the repair, maintenance, and creation of single operation and progressive dies. Work on all types of dies, jigs, fixtures. Work with various types of tools. Operate Lathes, Mills, Grinders, and other tool room equipment. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards. Works from prints, specifications, charts, formulae, drawings, sketches, written and verbal orders, instructions, and requests Uses precision measuring instruments to calculate dimensions and tolerances using. These instruments include but are not limited to micrometers, vernier calipers, depth and various other gauges, indicators, rule, square, surface plate, and also a wide variety of hand tools. Perform inspections using micrometers, calipers, scales, and indicators. Sets up and operates a normal range of machinery and equipment such as but not limited to: single and multi-spindled drill presses, surface and wet grinders, saw, lathes, milling machines and other similar type machines Selects, adjusts, changes, replaces and sharpens tools, cutters, holders, jigs, fixtures, etc Adjusts speeds, feeds, travel of parts; set and adjust stops, limits, guides, etc Fabricates various die parts, sections, inserts, punches, etc. Disassembles as required, grind using special fixtures and holding devices, reassemble; replaces punches, stripper springs, stops, inserts, etc Maintains inventory of most commonly used parts, tools, materials, and items Informs supervisor of low inventories. Help maintain maintenance records for dies Helps with compliance to work standards, specifications, and prints Detects and reports defective and unsafe equipment and material as well as unusual situations to supervisor Observes and obeys all safety rules, practices, and procedures. Wear and employ personal protective equipment as required Practice 5S and maintain work area in a neat and orderly manner Performs other similar or related duties as required or requested

The Greer Group is hiring Repair Technicians for our automotive client located in Mebane, NC. Paid Weekly! Pay: $25/hour Work Schedule: Wednesday-Sunday, 6: 30AM-3: 00PM. (Must be able to work weekends). Assignment Length: 6 Months, but can be extended. Job Duties: The primary focus of this position is repairing oil and coolant leaks. Technicians will troubleshoot, identify the root cause, and perform necessary repairs. Repairs may include replacing hoses or repairing/replacing piping. It's expected that the work area is cleaned before and after the job is completed. Light fabrication may be required to contain or fix leaks. Mechanical skills

Start your new career as a Yard Jockey with MAU at Kimberly-Clark in Hendersonville, NC. As a Yard Jockey, you will support warehouse and logistics operations by safely and efficiently moving trailers within the facility yard, maintaining housekeeping standards, and assisting with general labor tasks inside the warehouse. What We Offer: * Starting pay of $23.00/hour * Temp-to-hire opportunity * 12-hour night shift (7:00 PM - 7:00 AM) on a 3/2/2/3 rotating schedule * Paid breaks * Health, dental, and vision insurance * 401(k) retirement plan * Paid time off * Reward and referral programs * Opportunities for advancement * Work with a reputable company like Kimberly-Clark What We're Looking For: * High school diploma or GED * Ability to work 12-hour rotating shifts * Ability to stand, lift, bend, and twist throughout shift * Able to lift at least 50 pounds * Knowledge of and experience with yard driver (switcher) responsibilities (CDL not required) * Must follow all PPE and GMP standards * Strong attention to safety and detail * Ability to follow direct supervision and work in a fast-paced environment What You'll Do as a Yard Jockey: * Safely move trailers within the warehouse yard and to/from dock doors * Perform daily equipment inspections and report issues promptly * Clean and inspect trailers before placement at docks * Place safety equipment (chocks and jack stands) as needed * Unload raw materials and verify incoming shipments * Pull and locate production from conveyor lines * Assist with wrapping rolls for shipment * Maintain cleanliness and safety standards throughout the yard and warehouse * Ensure smooth shift transitions through clear communication * Represent MAU and Kimberly-Clark professionally at all times * Identify opportunities to improve efficiency and operational flow * Perform other duties as assigned

The Greer Group is recruiting an Early Voting Assistant for our client in Raleigh. through May 2026. Hours are Monday-Friday, 8: 30 AM -5: 15 PM. Must be comfortable working evening and weekend hours during election season which can be a 50-60 hour work week! This position will assist with administrative & logistical tasks for the Early Voting team. Position involves a complex level of office support by assisting with planning, organizing and coordinating day to day election activities. This position provides assistance in updating documents, including using Microsoft Excel, Power Point, Word, and Adobe PDF. Customer service to include in-person, telephone, and email communication.

MAU is hiring a Warehouse Supervisor in Hendersonville, NC. As a Warehouse Supervisor, you will lead and manage warehouse operations and team performance to meet safety, quality, delivery, cost, and talent development goals in support of Kimberly-Clark. Benefits Package * Competitive Compensation Package * Medical, Dental, and Vision Benefits * Paid Holidays (11) * Paid Vacation * Great Work Environment * Employee Assistance Program (EAP) * Care Partners Program * Health Club Reimbursement Program * Additional Supplemental Benefit Programs * 401(k) * Salary Continuation * Educational Reimbursement * FMLA available after 12 months of service Shift Information * Rotating 12-hour shifts, 24/7 operation Career Path * Platform Trainer * Platform Manager * Site Manager * General Manager Required Education and Experience * 2+ years of applicable experience in warehouse or production leadership (Team Lead or higher) * HS Diploma or GED Preferred Education * Bachelor's degree General Requirements * Ethical Conduct * Personal Effectiveness/Credibility * Strong communication and leadership skills * Ability to manage conflict, develop talent, and drive results * Must be proficient in safety, quality standards, continuous improvement, and warehouse operations Essential Functions Customer Expectations * Serve as subject matter expert on warehouse processes, quality systems, and equipment * Provide direct supervision to MAU staff assigned to warehouse operations * Coordinate training, development, and scheduling of crews * Communicate directly with Kimberly-Clark leadership and regulatory personnel * Ensure compliance with SQDC standards and federal, state, and local laws * Manage raw material handling and process control Talent Management * Lead, coach, and mentor warehouse team members * Resolve personnel and customer-related issues * Support and sustain Leader Standard Work Crisis Management * Handle on-shift safety issues, injuries, incidents, and required reporting Operational Management * Supervise daily warehouse operations with a focus on safety and profitability * Participate in continuous improvement initiatives * Maintain communication boards and respond to operational issues * Oversee payroll/KRONOS, attendance counseling, and problem-solving Other Duties * Support MAU daily meetings * Fulfill special customer requests Work Environment and Physical Demands * Standard office equipment use (computer, phone, copier, etc.) Physical Requirements * Must be able to walk up to 6 miles per day * Must be able to lift up to 15 lbs. Travel * Occasional travel, less than 25 miles per month

The Greer Group is recruiting for several Bilingual Patient Access Representative for our client in Raleigh. These are long term temporary positions through June 2026, with the possibility to be further extended! Monday -Friday, 8: 15 AM -5: 15 PM. Must be comfortable working in a clinic environment. Answers and triages all incoming calls. Sends callers to the appropriate parties within the clinic and creates notes in Athena for triage calls, works collaboratively with the patient care team and other external partners. Continuously monitor and schedules appointments via phone and in person encounters. Have a general knowledge, understanding and function of Health clinics and other departments within the agency to refer callers, visitors, and co-workers appropriately. Accurately updates and verifies patient information in the practice management system upon arrival on the date of service, works with other healthcare staff to facilitate patient flow and ensure proper care coordination. Completes client registration with annual income eligibility and annual attestation signed and dated by both client and Customer Service Representative/Human Service Technician on the patient profile. Updates financial agreement, verifies Income verification, Third Party Release, History of Medication Release and HIPPA. Receives monies, enters patient information into databases and provides receipts if appropriate. Also, may balance cash drawers, process invoices, collect fees, verify patient insurance, and prepare correspondence between other medical providers and our patients. Works self-pay reports. Coordinates with appropriate teams to support billing workflows and follow up on outstanding charges.