Job Description
All team members are responsible for giving customers a great first impression of The Halal Guys. When a customer arrives at The Halal Guys, they must always receive a warm and sincere welcome, and as they depart, they should receive a heartfelt thank you.
Team Members should perform the following tasks with exemplary grace, thoroughness, efficiency, diligence and style:
Understand thoroughly and articulate with enthusiasm the details of The Halal Guys' food menu and beverages
Anticipate what the customer wants and does not want
Know how and when to provide what the customer needs, wants and does not yet know they want, tactfully and with confidence
Take the extra step to turn good service into great service and make it an experience each customer will remember
Teach and lead other members of the service team
Act as the consummate host, always looking for ways to exceed our customer's expectations
Maintain the cleanliness and neatness of the restaurant.
Responsibilities:
Accurately and efficiently completes all sales transactions
Ensure each customer receives outstanding hospitality in a friendly environment
Greeting customers courteously and explain the menu; knowledge of products
Portioning, plating and saucing orders to store standards
Assisting all team members with various daily duties and prep work
Ringing up orders, checking and expediting orders and maintain cleanliness of own station and certain areas of the restaurant
Maintain guest relations in the dining room, troubleshoot any problems that may arise during service
Promote the bran at catering and special events
Requirements:
Excellent phone etiquette
Reliable transportation to and from work
Positive, honest, patient and encouraging demeanor
Energetic, super friendly and a proactive team player
Ability to lift, bend, stoop, walk and perform other physical tasks for hours
$31k-35k yearly est. 15d ago
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Food Prep/ Dishwasher
The Halal Guys, Washington Street 3.5
The Halal Guys, Washington Street job in Boston, MA
Job Description
All team members are responsible for giving customers a great first impression of The Halal Guys. When a customer arrives at The Halal Guys, they must always receive a warm and sincere welcome, and as they depart, they should receive a heartfelt thank you.
Team Members should perform the following tasks with exemplary grace, thoroughness, efficiency, diligence and style:
Understand thoroughly and articulate with enthusiasm the details of The Halal Guys' food menu and beverages
Anticipate what the customer wants and does not want
Know how and when to provide what the customer needs, wants and does not yet know they want, tactfully and with confidence
Take the extra step to turn good service into great service and make it an experience each customer will remember
Teach and lead other members of the service team
Act as the consummate host, always looking for ways to exceed our customer's expectations
Maintain the cleanliness and neatness of the restaurant.
Responsibilities:
Dishwashing and cleaning of the restaurant
Handling procedures per The Halal Guys standards
Prepares all food items according to The Halal Guys SOP manual
Assumes 100% responsibility for quality of products served
Knows and complies with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
Maintains a clean and sanitary work station area, including tables, shelves, grills, fryers, rice cooker, and refrigeration equipment
Handles, stores and rotates all products properly
Assists in food prep assignments during off-peak periods as needed
Closes the kitchen properly and follows the closing checklist for kitchen stations; assists others in closing the kitchen
Attends all scheduled team member meetings and brings suggestions for improvement
Performs other related duties as assigned by the kitchen manager or manager-on-duty
Requirements:
Efficiency and speed
Organization
Ability to perform well in a fast-paced work environment
Focused on quality and pride in work
Always a team player
Reliable transportation to and from work
Positive, honest, patient and encouraging demeanor
Energetic, super friendly and a proactive team player
Ability to lift 30 - 50 lbs regularly, bend, stoop, walk and perform other physical tasks for hours
$32k-36k yearly est. 10d ago
Restaurant Team Member
Shakeshack 3.8
Watertown Town, MA job
Pay Range - $16.00 - $16.00/hour + Tips
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Responsibilities
Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
Prepare and assemble food orders according to Shake Shack's standards and recipes
Master all stations and rotate through them, keeping each day fresh and exciting
Follow all food safety and sanitation procedures to ensure the safety of guests and team members
Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement
Job Qualifications
Ability to learn quickly in fast-paced, high-volume environment
Adaptability to various roles within the restaurant
Consistently demonstrates integrity by doing the right thing and taking accountability
Flexible schedule availability, including evenings, weekends, and holidays
16 years or older
Perks
We take care our team members and support them in building successful futures through a variety of industry-leading benefits.
Weekly Pay
Medical, Dental, Vision Insurance & Flexible Spending Accounts*
Supplemental Life Insurance and Short-Term Disability*
401(k) plan with Company Match*
Paid Time Off/ Sick Time*
Employer Assistance Program (EAP)
Commuter Benefits
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Shake Shack Meal Discounts
*Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
$16-16 hourly Auto-Apply 6d ago
Operations Training Partner (Boston)
Shake Shack 3.8
Boston, MA job
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Summary
The Operations Training Partner leads the training and coaching of company standards and training programs through partnerships with field operations within an assigned territory to increase overall retention and productivity in the Shacks. This role is accountable for Team Member onboarding and training, New Shack Opening planning and training, Manager training program execution, License Shack training support and the implementation of Company directed initiatives within assigned areas/regions.
Must live within 20 miles of an existing Shake Shack location. Priority candidates live in/near the Boston Area.
Job Responsibilities and Duties
Oversees the execution of Team Member and Manager training within an assigned territory
Provides feedback on Team Member and Manager training materials
Facilitates LTO training and execution in assigned territory
Sources Trainers and executes training for designated NSOs
Partners with Area Directors on post NSO action planning
Develops Trainers to ensure Area self sufficiency for growth
Executes quarterly focus training and implementation
Supports test initiatives and provides feedback to Restaurant Excellence team
Documents Shack visits and provides feedback on training and operations system execution to Area Directors and Management Teams
Facilitates MIT calls and communicates feedback
Supports training projects and adheres to timelines
Partners with Field Ops to support area people planning and Manager development
Supports license and International training and NSO process in assigned areas
Executes Certified Training Shack program in designated areas
Knowledge, Skills, Abilities
Ability to lead a field based team
Demonstrates ability to train and enforce SOPs
Strong knowledge of Company standards and processes
Passion for operations and people development
Ability to provide feedback to direct reports and leadership as appropriate
Education Requirements
Associate's Degree or related work experience
Work Experience
3-5 years
Supervisory Experience
1-3 years
Related Experience
1+ years facilitating training in a multi-unit hospitality environment
2+ years Management experience in the hospitality industry
Benefits at Shake Shack:
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities
*Eligibility criteria applies
Pay Range - $78,318.00 - $129,888.00 *The salary paid to a successful applicant will depend on the applicant's experience, qualifications, business needs and resources, and the candidate's location.
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
$78.3k-129.9k yearly Auto-Apply 9d ago
Restaurant Team Member
Shake Shack 3.8
Wellesley, MA job
Pay Range - $16.00 - $16.00/hour + Tips
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Responsibilities
Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
Prepare and assemble food orders according to Shake Shack's standards and recipes
Master all stations and rotate through them, keeping each day fresh and exciting
Follow all food safety and sanitation procedures to ensure the safety of guests and team members
Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement
Job Qualifications
Ability to learn quickly in fast-paced, high-volume environment
Adaptability to various roles within the restaurant
Consistently demonstrates integrity by doing the right thing and taking accountability
Flexible schedule availability, including evenings, weekends, and holidays
16 years or older
Perks
We take care our team members and support them in building successful futures through a variety of industry-leading benefits.
Weekly Pay
Medical, Dental, Vision Insurance & Flexible Spending Accounts*
Supplemental Life Insurance and Short-Term Disability*
401(k) plan with Company Match*
Paid Time Off/ Sick Time*
Employer Assistance Program (EAP)
Commuter Benefits
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Shake Shack Meal Discounts
*Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
$16-16 hourly Auto-Apply 60d+ ago
Restaurant Team Member
Shake Shack 3.8
Watertown Town, MA job
Pay Range - $16.00 - $16.00/hour + Tips
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Responsibilities
Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
Prepare and assemble food orders according to Shake Shack's standards and recipes
Master all stations and rotate through them, keeping each day fresh and exciting
Follow all food safety and sanitation procedures to ensure the safety of guests and team members
Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement
Job Qualifications
Ability to learn quickly in fast-paced, high-volume environment
Adaptability to various roles within the restaurant
Consistently demonstrates integrity by doing the right thing and taking accountability
Flexible schedule availability, including evenings, weekends, and holidays
16 years or older
Perks
We take care our team members and support them in building successful futures through a variety of industry-leading benefits.
Weekly Pay
Medical, Dental, Vision Insurance & Flexible Spending Accounts*
Supplemental Life Insurance and Short-Term Disability*
401(k) plan with Company Match*
Paid Time Off/ Sick Time*
Employer Assistance Program (EAP)
Commuter Benefits
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Shake Shack Meal Discounts
*Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
$16-16 hourly Auto-Apply 6d ago
Service Line
The Halal Guys, Washington Street 3.5
The Halal Guys, Washington Street job in Boston, MA
Job Description
All team members are responsible for giving customers a great first impression of The Halal Guys. When a customer arrives at The Halal Guys, they must always receive a warm and sincere welcome, and as they depart, they should receive a heartfelt thank you.
Team Members should perform the following tasks with exemplary grace, thoroughness, efficiency, diligence and style:
Understand thoroughly and articulate with enthusiasm the details of The Halal Guys' food menu and beverages
Anticipate what the customer wants and does not want
Know how and when to provide what the customer needs, wants and does not yet know they want, tactfully and with confidence
Take the extra step to turn good service into great service and make it an experience each customer will remember
Teach and lead other members of the service team
Act as the consummate host, always looking for ways to exceed our customer's expectations
Maintain the cleanliness and neatness of the restaurant.
Responsibilities:
Accurately and efficiently completes all sales transactions
Ensure each customer receives outstanding hospitality in a friendly environment
Greeting customers courteously and explain the menu; knowledge of products
Portioning, plating and saucing orders to store standards
Assisting all team members with various daily duties and prep work
Ringing up orders, checking and expediting orders and maintain cleanliness of own station and certain areas of the restaurant
Maintain guest relations in the dining room, troubleshoot any problems that may arise during service
Promote the bran at catering and special events
Requirements:
Excellent phone etiquette
Reliable transportation to and from work
Positive, honest, patient and encouraging demeanor
Energetic, super friendly and a proactive team player
Ability to lift, bend, stoop, walk and perform other physical tasks for hours
$35k-38k yearly est. 10d ago
Restaurant Team Member
Shake Shack 3.8
Boston, MA job
Pay Range - $16.00 - $16.00/hour + Tips
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Responsibilities
Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
Prepare and assemble food orders according to Shake Shack's standards and recipes
Master all stations and rotate through them, keeping each day fresh and exciting
Follow all food safety and sanitation procedures to ensure the safety of guests and team members
Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement
Job Qualifications
Ability to learn quickly in fast-paced, high-volume environment
Adaptability to various roles within the restaurant
Consistently demonstrates integrity by doing the right thing and taking accountability
Flexible schedule availability, including evenings, weekends, and holidays
16 years or older
Perks
We take care our team members and support them in building successful futures through a variety of industry-leading benefits.
Weekly Pay
Medical, Dental, Vision Insurance & Flexible Spending Accounts*
Supplemental Life Insurance and Short-Term Disability*
401(k) plan with Company Match*
Paid Time Off/ Sick Time*
Employer Assistance Program (EAP)
Commuter Benefits
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Shake Shack Meal Discounts
*Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
$16-16 hourly Auto-Apply 60d+ ago
Restaurant Team Member
Shakeshack 3.8
Massachusetts job
Pay Range - $16.00 - $16.00/hour + Tips
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
AVAILABILITY UNTIL 12:00 AM MAY BE REQUIRED, SUBJECT TO APPLICABLE LAWS AND REGULATIONSWEEKEND AVAILABILITY MAY BE REQUIRED
Job Responsibilities
Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
Prepare and assemble food orders according to Shake Shack's standards and recipes
Master all stations and rotate through them, keeping each day fresh and exciting
Follow all food safety and sanitation procedures to ensure the safety of guests and team members
Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement
Job Qualifications
Ability to learn quickly in fast-paced, high-volume environment
Adaptability to various roles within the restaurant
Consistently demonstrates integrity by doing the right thing and taking accountability
Flexible schedule availability, including evenings, weekends, and holidays
16 years or older
Perks
We take care our team members and support them in building successful futures through a variety of industry-leading benefits.
Weekly Pay
Medical, Dental, Vision Insurance & Flexible Spending Accounts*
Supplemental Life Insurance and Short-Term Disability*
401(k) plan with Company Match*
Paid Time Off/ Sick Time*
Employer Assistance Program (EAP)
Commuter Benefits
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Shake Shack Meal Discounts
*Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
$16-16 hourly Auto-Apply 10d ago
Restaurant Team Member
Shake Shack 3.8
Barnstable Town, MA job
Pay Range - $17.00 - $17.00/hour + Tips Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
WEEKEND AVAILABILITY MAY BE REQUIRED
Job Responsibilities
* Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
* Prepare and assemble food orders according to Shake Shack's standards and recipes
* Master all stations and rotate through them, keeping each day fresh and exciting
* Follow all food safety and sanitation procedures to ensure the safety of guests and team members
* Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement
Job Qualifications
* Ability to learn quickly in fast-paced, high-volume environment
* Adaptability to various roles within the restaurant
* Consistently demonstrates integrity by doing the right thing and taking accountability
* Flexible schedule availability, including evenings, weekends, and holidays
* 16 years or older
Perks
We take care our team members and support them in building successful futures through a variety of industry-leading benefits.
* Weekly Pay
* Medical, Dental, Vision Insurance & Flexible Spending Accounts*
* Supplemental Life Insurance and Short-Term Disability*
* 401(k) plan with Company Match*
* Paid Time Off/ Sick Time*
* Employer Assistance Program (EAP)
* Commuter Benefits
* Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
* Shake Shack Meal Discounts
* Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
$17-17 hourly Auto-Apply 60d+ ago
Restaurant Team Member
Shake Shack 3.8
Woburn, MA job
Pay Range - $17.00 - $17.00/hour + Tips Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
AVAILABILITY UNTIL 12:30 AM MAY BE REQUIRED, SUBJECT TO APPLICABLE LAWS AND REGULATIONS
WEEKEND AVAILABILITY MAY BE REQUIRED
Job Responsibilities
* Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
* Prepare and assemble food orders according to Shake Shack's standards and recipes
* Master all stations and rotate through them, keeping each day fresh and exciting
* Follow all food safety and sanitation procedures to ensure the safety of guests and team members
* Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement
Job Qualifications
* Ability to learn quickly in fast-paced, high-volume environment
* Adaptability to various roles within the restaurant
* Consistently demonstrates integrity by doing the right thing and taking accountability
* Flexible schedule availability, including evenings, weekends, and holidays
* 16 years or older
Perks
We take care our team members and support them in building successful futures through a variety of industry-leading benefits.
* Weekly Pay
* Medical, Dental, Vision Insurance & Flexible Spending Accounts*
* Supplemental Life Insurance and Short-Term Disability*
* 401(k) plan with Company Match*
* Paid Time Off/ Sick Time*
* Employer Assistance Program (EAP)
* Commuter Benefits
* Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
* Shake Shack Meal Discounts
* Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
$17-17 hourly Auto-Apply 60d+ ago
Restaurant Manager
Shake Shack 3.8
Boston, MA job
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Responsibilities
Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations
Job Qualifications
2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours
Benefits at Shake Shack:
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities
*Eligibility criteria applies
Pay Range - $58,032.00 - $71,552.00
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
$58k-71.6k yearly Auto-Apply 14d ago
Shift Leader
The Halal Guys, Dedham 3.5
The Halal Guys, Dedham job in Dedham, MA
Job Description
The shift lead position is the first step an hourly team member takes towards becoming a manager. One may not always be leading a shift, but as a certified shift leader, the individual will be expected to always be thinking like shift leader. The individual has been chosen for this position based on their leadership qualities as well as the skills they have shown management on a daily basis. Successful shift leading will directly lead to be eligible to become a manager within the THG organization.
Purpose of Position:
Supports the Management team while ensuring all team members perform to the highest standards - 100% performance, 100% of the time at 100% volume of the business
Assists the Management team with inventory control, food quality, controllable costs and financial results
Shift leaders are accountable for every guest's complete satisfaction in their dining experience by empowering team members to react positively and by being hospitality focused FIRST in every instance - while maintaining a constant presence on the floor
Responsibilities:
Enriches each Guest's experience by effectively building relationships while on the floor
Oversees the entire operations of the restaurant while leading the shift
Confidently handles guest's complaints and service issues with grace and focus… finds solutions
Works on increasing sales… in-store, delivery and catering
Shares responsibilities with fellow managers to follow and complete all manager checklists
Shares all office administration duties (cash handling, loss prevention, audits, etc…)
Able to operate all Revel POS functions and troubleshoot when needed
Monitors restaurant equipment and ensures it is kept in good repair
Manages labor in store to ensure hourly labor is within parameters to meet budget
Monitors food waste and inventory… resolves ALL food quality issues
Directs and follows up with team members to ensure that daily checklists are being completed
Follows Manager Travel Path
Leads team in maintaining the highest cleanliness and organization standards
Utilizes development journals to OWN the training, cross-training, and development of the team
Challenges themselves to becoming better everyday
Partners with Managers to recruit, interview, hire and retain a team of top performers
Helps lead the entire team to excel at hospitality, productivity and performance
Requirements:
Ability to work when needed to support the managers, the team and the brand
Attendance is key; the store must open on time and close when scheduled - when you are scheduled to do either, you will be required to be in store as any other manager
Maintain confidentiality to and with your Management team; what is talked about within your Management team must be in complete confidentiality
Expected to reach the MIT binder, train based on its standards and be certified in all positions in the store; this includes the team member handbook and shift running
Positive, honest, patient and encouraging demeanor
Reads and communicates effectively in English in both verbal and written communications
Energetic, super friendly and a proactive team player
Able to work and manage the team in a fast-paced environment
Proficiency at all levels, including recipe knowledge, service standards, sanitation practices, FOH and BOH management functions
Ability to lift, bend, stoop, walk and perform other physical tasks for hours
$36k-41k yearly est. 15d ago
Line Cook
The Halal Guys, Dedham 3.5
The Halal Guys, Dedham job in Dedham, MA
Job Description
All team members are responsible for giving customers a great first impression of The Halal Guys. When a customer arrives at The Halal Guys, they must always receive a warm and sincere welcome, and as they depart, they should receive a heartfelt thank you.
Team Members should perform the following tasks with exemplary grace, thoroughness, efficiency, diligence and style:
Understand thoroughly and articulate with enthusiasm the details of The Halal Guys' food menu and beverages
Anticipate what the customer wants and does not want
Know how and when to provide what the customer needs, wants and does not yet know they want, tactfully and with confidence
Take the extra step to turn good service into great service and make it an experience each customer will remember
Teach and lead other members of the service team
Act as the consummate host, always looking for ways to exceed our customer's expectations
Maintain the cleanliness and neatness of the restaurant.
Purpose of Position:
The line cook is an extremely important position to our success. Speed and efficiency are imperative to the smooth operation of the kitchen and the satisfaction of our guests. Speed is needed to successfully complete all tasks, while efficiently and consistently assuring 100% guest satisfaction. The line cook will be provided with high quality products and necessary tools and equipment to complete daily duties.
Responsibilities:
Prepares all food items according to The Halal Guys SOP manual
Assumes 100% responsibility for quality of products served
Knows and complies with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
Maintains a clean and sanitary work station area, including tables, shelves, grills, fryers, rice cooker, and refrigeration equipment
Handles, stores and rotates all products properly
Assists in food prep assignments during off-peak periods as needed
Closes the kitchen properly and follows the closing checklist for kitchen stations; assists others in closing the kitchen
Attends all scheduled team member meetings and brings suggestions for improvement
Performs other related duties as assigned by the kitchen manager or manager-on-duty
Requirements:
Efficiency and speed
Organization
Ability to perform well in a fast-paced work environment
Focused on quality and pride in work
Always a team player
2+ years of restaurant experience, specifically grill
Reliable transportation to and from work
Positive, honest, patient and encouraging demeanor
Energetic, super friendly and a proactive team player
Ability to lift 30 - 50 lbs regularly, bend, stoop, walk and perform other physical tasks for hours
$35k-39k yearly est. 15d ago
General Manager
The Halal Guys, Dedham 3.5
The Halal Guys, Dedham job in Dedham, MA
Job Description
The face of our brand. An enlightened leader who works with and through their team to achieve the highest standards: 100% performance, 100% of the time at 100% volume of business. Responsible for the recruiting, selection, development, performance, and retention of all personnel. Manages inventory, food quality, controllable costs, and financial results. Accountable for our customers' complete and utter satisfaction in their dining experience by empowering team members to react positively. Hospitality-focused FIRST in every instance while maintaining a constant presence on the floor.
Responsibilities:
Communicates the long-term vision, sets the daily morale of the team, and leads by example
Acts as a Brand Ambassador in the local community & effectively builds relationships
Coaches team members to provide consistent execution & exemplary service
Confidently handles customer complaints, concerns, and service issues with grace
Ensures that Management team follows all store policies and procedures
Responsible for completion of all administrative duties, paperwork, and cash handling
Guarantees completion of all daily food safety checklists and proper food handling, FIFO
Monitors all equipment and maintains preventative maintenance and ensures timely repairs
Ensures completion of inventories, staff meal documentation, prep and waste control
Maintains immaculate cleanliness and perfect organization of all areas of the restaurant
Certifies and delivers team member and Management evaluations in a timely manner
Resolves potential team member conflicts in a professional and confidential manner
Fully skilled in every position and able to train or work a station at a moment's notice
Requirements:
Positive and encouraging demeanor
Energetic, super friendly and a proactive team player
Able to work and manage the team in a fast-paced environment
Numbers- and detail-oriented
Proficiency at all levels, including recipe knowledge, service standards, sanitation practices, FOH and BOH management functions
3+ years' experience as a General Manager (or equivalent position) in a restaurant, fast-casual / quick service restaurant preferred
Ability to lift, bend, stoop, walk and perform other physical tasks for hours
$76k-89k yearly est. 24d ago
Restaurant Team Member
Shake Shack 3.8
Cambridge, MA job
Pay Range - $16.00 - $16.00/hour + Tips
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Responsibilities
Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
Prepare and assemble food orders according to Shake Shack's standards and recipes
Master all stations and rotate through them, keeping each day fresh and exciting
Follow all food safety and sanitation procedures to ensure the safety of guests and team members
Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement
Job Qualifications
Ability to learn quickly in fast-paced, high-volume environment
Adaptability to various roles within the restaurant
Consistently demonstrates integrity by doing the right thing and taking accountability
Flexible schedule availability, including evenings, weekends, and holidays
16 years or older
Perks
We take care our team members and support them in building successful futures through a variety of industry-leading benefits.
Weekly Pay
Medical, Dental, Vision Insurance & Flexible Spending Accounts*
Supplemental Life Insurance and Short-Term Disability*
401(k) plan with Company Match*
Paid Time Off/ Sick Time*
Employer Assistance Program (EAP)
Commuter Benefits
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Shake Shack Meal Discounts
*Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
$16-16 hourly Auto-Apply 60d+ ago
Area Director - Boston, MA
Shake Shack 3.8
Massachusetts job
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Area Directors are one of the most impactful roles at Shake Shack. The influence and scope continues to grow alongside our Company's momentous growth. As an Area Director you are responsible for leading and managing our business through our Shack Teams - it's all about the continuous development of our teams. You're the ambassador of the brand - the one responsible for ensuring consistency and providing guidance that encourages our teams to execute for excellence, displaying enlightened hospitality to our teams, and making people feel valued for their efforts, so they want to grow with us, both personally and professionally.
Job Responsibilities:
Builds and leads high performing management teams - recruits, retains and develops a knowledgeable, passionate talent pool to support Company growth while driving an elevated Guest experience and accountability to results.
Leads the management of healthy P&L statements for all Shacks in area to ensure progressive financial success while driving consistent General Manager (GM) collaboration to identify and capture the fluctuating needs of the business in the creation of clear targets for revenue growth and cost control to drive accountability.
Empowers and develops leaders to act in a manner consistent with the Shack Pact, goals, and culture while ensuring area is working towards non-financial, but impactful targets around talent development, succession planning, community involvement, and employee retention.
Serves as the liaison between Home Office and management team by prioritizing communications, filtering messaging, and providing insight and direction into implementation of systems and processes to drive effective operations.
Anticipates Guest feedback, proactively identifies active area trends, and leverages all relevant data points that result in GM accountability plans and a consistent, excellent Guest experience.
Prioritizes compliance and protects the brand from damage, litigation, and fines by maintaining a thorough understanding of the risks and processes for assigned area, provides effective guidance to the management teams, and drives consistent audit practices.
Establishes and maintains strong community partnerships by integrating brand presence/awareness and local Shack marketing to secure new and continued Guest and Team Member loyalty.
Accountable for completing regular, intentional Shack visits that result in validation of all compliance regulations, KPI results and upholding a healthy and safe environment for all Team Members and Guests.
Job Qualifications:
Minimum 3-5 years of management and leadership experience in a multi-unit management role with a proven track record of successfully managing multiple priorities in a fast-paced work environment
Adept written, verbal, and relational communication skills that allow the communication of information and ideas effectively
Possess strong interpersonal and organizational skills
Solid financial and analytical skills with experience driving sales and profits while developing people
Sets realistic objectives and goals and implements the necessary steps to achieve them
Knowledge of principles and procedures for management recruitment, selection, and training
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local and state health and safety code compliance.
Bachelor's Degree preferred but may be replaced with consistent work and leadership experience
50% travel required
Benefits at Shake Shack:
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities
*Eligibility criteria applies
Pay Range - $111,918.00 - $146,878.00
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
$111.9k-146.9k yearly Auto-Apply 17d ago
Cook
Habit Burger Grill 4.1
Wilmington, MA job
Experience all the opportunities of a rapidly growing company balanced with a 47 year history of stability! We provide training in a friendly and fun environment where your personality counts! We are looking for Cooks to join our team.
Working back to the house demonstrating exceptional knowledge of food and personal safety, as well as all procedures and standards. You should be trained and able to perform duties of all stations in the kitchen, including Fryer, Broiler, Make-up, Quarterback, and Lead Cook. In the Kitchen Leader position, strong leadership, management, and communication skills are key. You will work closely with the management team to train and develop our Cooks; help control food and labor costs; meet sales goals and other targets; and ensure health and safety standards are followed at all times. You will primarily be responsible for closing shifts. During each shift, you will manage the flow and efficiency of kitchen operations to deliver the Habit difference, ensuring we serve fresh, delicious food to every Customer.
• Set the standard and leads by example in all kitchen functions and responsibilities.
• Provide direction and coaching to Team Members.
• Manage kitchen organization and cleanliness, delegating tasks as necessary.
• Able to perform all stations in the kitchen, including preparation and cooking of all food items.
• Ensure standard operational procedures are followed for consistent delivery of quality food items.
• Detailed knowledge of cleaning, maintenance, and operation of all kitchen equipment, including flat grills, charbroiler, fryer, slicer, etc.
• Comply with all established standards, including personal safety, food safety, sanitation, personal hygiene, appearance, and uniform.
• Set and maintain ordering pars weekly to ensure quality and availability of food products.
• Assist in training and developing BOH staff.
• Manage kitchen organization, cleanliness, efficiency, and operations during closing shifts.
$37k-44k yearly est. 60d+ ago
Restaurant Team Member
Shake Shack 3.8
Washington, MA job
Pay Range - $17.95 - $17.95/hour + Tips Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Responsibilities
* Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
* Prepare and assemble food orders according to Shake Shack's standards and recipes
* Master all stations and rotate through them, keeping each day fresh and exciting
* Follow all food safety and sanitation procedures to ensure the safety of guests and team members
* Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement
Job Qualifications
* Ability to learn quickly in fast-paced, high-volume environment
* Adaptability to various roles within the restaurant
* Consistently demonstrates integrity by doing the right thing and taking accountability
* Flexible schedule availability, including evenings, weekends, and holidays
* 16 years or older
Perks
We take care our team members and support them in building successful futures through a variety of industry-leading benefits.
* Weekly Pay
* Medical, Dental, Vision Insurance & Flexible Spending Accounts*
* Supplemental Life Insurance and Short-Term Disability*
* 401(k) plan with Company Match*
* Paid Time Off/ Sick Time*
* Employer Assistance Program (EAP)
* Commuter Benefits
* Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
* Shake Shack Meal Discounts
* Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
$18-18 hourly Auto-Apply 2d ago
Shift Manager
Moe's Southwest Grill 4.1
Westfield, MA job
, Westfield, MA, 1085 Purpose: Assist General Manager and Assistant Manager in overseeing operations of Moe's Southwest Grill restaurant by working with Shift Managers and all team members to ensure outstanding customer service to maximize sales while controlling food, labor, and other operating costs to maximize profitability.
Job Duties:Ensures all guests receive outstanding service by providing a friendly environment, acknowledging every guest with the famous "Welcome to Moe's"; asking if they have visited Moe's before and make all guests feel welcome Assures the cleanliness and attractiveness of the facility exceeds the expectations of Guests, Health Departments, Moe's Corporate, and Savin Brands.
Maintains safe, secure, and healthy environment in and around the restaurant by following and enforcing sanitation standards and procedures, complying with legal regulations, and following Savin Brands safety initiatives.
Reports all maintenance and safety concerns to Savin Brands.
Maintains the ambiance of the restaurant by controlling lighting, background music, television monitors, and the temperature of the FOHUtilizes and assures utilization of all business tools; including food preparation equipment, technology items, and video/audio equipment.
Maintains operations by following established policies and standard operating procedures; implementing production, productivity, and quality standards.
Places food orders based on established pars and conducts precise daily and weekly inventory of restaurant food products and dry good.
Continually improves job knowledge by participating in manager meetings, educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Controls food costs by assuring proper portion control, ensuring quantities of food prep are appropriate, minimizing waste, assuring all purchase transactions are accounted for, and food orders are accurate and within budgeted amounts.
Assist the GM and AM by attracting patrons by following marketing programs and soliciting catering opportunities.
Executes advertising, public relations, and local community programs.
Assist the GM and AM in accomplishing company goals by accepting ownership for new and different requests; exploring opportunities to add value to job accomplishments.
Assist the GM and AM in meeting the restaurant's financial objectives by forecasting requirements; scheduling expenditures; analyzing variances; initiating corrective actions.
Assist the GM with accomplishing restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and enforcing policies and procedures.
Assists the GM in being the ambassador of Savin Brands and Moe's Mission, Vision, Values, and Key Business Drivers with pride and integrity.
Skills for Success:Skilled in providing outstanding customer service.
Ability to maintain customer focus to accomplish guest satisfaction.
Experience with, or ability to learn, controlling food, labor and other operating costs.
Experience with, or ability to learn people management and able to nurture, train, coach, mentor and hold team members accountable Experience with, or ability to learn, how to create and maintain the team member schedule and skilled at adjusting schedule based on sales volume demands Experience with, or ability to learn, how to resolve conflict with customers and team members Possess solid communication (verbal and written) and interpersonal skills Sound decision making and problem solving skills Must possess basic computer skills including the ability to navigate the internet, email, word and excel High level of initiative and self-motivated Time management and deadline oriented High Energy Level and ability to multitask Qualifications for Success:Possess or obtain Food Safety Manager Certification within 3 months of employment Must be legally eligible to work in the United States and able to provide appropriate documentation to complete the form I-9 within 3 days of their first day of employment Must be 18 years of age and acceptable criminal and credit background check Possess a valid driver's license, maintain an acceptable motor vehicle record (MVR), proof of insurance and have a satisfactory vehicle to make catering deliveries, required Physical Requirements:Ability to communicate with Guests and all co-workers Ability to perform basic addition and subtractions and make correct change Ability to process information through the POS register system Ability to lift up to - 50-lb.
boxes of product Ability to work in a warm environment (grills, fryer) and react to timers Ability to climb ladders and bend at the waist to clean equipment Ability to use hands, arms, shoulders and back to build menu items for up to 6 hour periods Ability to work around industrial-strength cleaners Ability to weigh and measure during prepping process Ability to stand for up to 6 hours without a break Ability to operate the mixer required to prep specific recipes
Zippia gives an in-depth look into the details of The Halal Guys, including salaries, political affiliations, employee data, and more, in order to inform job seekers about The Halal Guys. The employee data is based on information from people who have self-reported their past or current employments at The Halal Guys. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by The Halal Guys. The data presented on this page does not represent the view of The Halal Guys and its employees or that of Zippia.
The Halal Guys may also be known as or be related to The Halal Guys, The Halal Guys Inc and The Halal Guys Inc.