Computer Technician jobs at The Hartford - 2197 jobs

**About this role** **Service Desk Manager - Job Description** **About This Role:** BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. With over $10 trillion in assets under management and approximately 20,000 employees across more than 30 countries, BlackRock helps clients meet their goals through a wide range of products and services including separate accounts, mutual funds, iShares exchange traded‐ funds, and other pooled investment vehicles. **Position Overview:** The **Service Desk Manager** will lead the Global Service Desk through a vendor management relationship and report into the Americas Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager will own all performance outcomes (SLAs/XLAs, CSAT), workforce planning, metrics gathering/reporting, knowledge management, and continuous improvement, partnering closely with global technology support counterparts to ensure a follow-the‐sun coverage model. **Key Responsibilities:** + **Lead day‐to-day Service Desk operations** ; ensure consistent procedures, playbooks, and quality standards. + **Own all Helpdesk performance metrics** : establish and track SLAs/XLAs, CSAT, first‐contact resolution (FCR), average speed to answer (ASA), abandon rate, mean time to resolve (MTTR), and knowledge reuse; publish weekly/monthly reporting and executive dashboards. + **Ensure policy and control compliance:** information security, access management and uphold BlackRock service standards. + **Primary point of contact for business units** for intake, escalations, executive/VIP requests, and service communications / Front End Message (FEM) updates. + **Oversee ticket lifecycle and reviewing ticket data:** including triage, routing, and seamless escalation to Level 2/Level 3; proactively and continually driving a "shift left" agenda to automate and maximize FCR. + **Enhance the user experience** through proactive ticket data analysis of trends and engage with Digital Experience, Engineering and Technical Support teams to proactively address issues wherever possible prior to those issues becoming tickets being reported at the helpdesk. + **Generate Reporting** on all proactive issues identified and remediated via these efforts on an ongoing basis. + **Maintain ServiceNow knowledge base** : coach Service Desk leads to author/update high quality‐ articles and troubleshooting guides that agents follow to accurately assist users when they interact with them. + **Continually monitor Trending Ticket Dashboards** for anomalies or spikes to identify and flag potential outages or major issues before they escalate into outages. + **Champion automation and AI-enabled support** : become the product owner of an AI Support Agent chatbot and closely partner with the development team to drive the changes being implemented into the chatbot (from analysis of Helpdesk ticket data) to continually enhance the user experience through self-service automation. + **Vendor Relationship Management** : Establish and maintain a strong partnership with Helpdesk vendor's Leadership and Management Team to foster an open line of communication flow between the Helpdesk and Blackrock Technology Leaders to ensure transparency on all escalations, changes, updates and outages. **Required Qualifications:** + **Proven leadership** **of Helpdesk vendor management** in a fast paced, high-volume, contact center or enterprise Service Desk environment. + **Excellent knowledge of ServiceNow (ServiceNow Certification highly preferred):** specifically in advanced reporting, knowledge management, dashboard generation, and virtual agent functionality. + Ability to generate accurate ServiceNow ticket reporting metrics through Excel spreadsheets with the ability to accurately sanitize data quickly and on demand. + Ability to create presentable Pivot tables in Excel for senior Technology Leadership members. + Ability to create ServiceNow Dashboards that track relevant ticket metrics over periods of time to highlight trends and forecasts. + **Service management proficiency** : 8-10+ years in IT support with hands ‐on ITIL practices (Incident, Request, Problem, Parent/Child Ticket management) and Major Incident / Outage handling. + **Expertise in troubleshooting and navigating end-user technologies:** Windows/MacOS, Microsoft 365 (Outlook/Teams/OneDrive), mobile (iOS) / MDM solutions, identity/access (Azure AD/MFA), and endpoint management (e.g., Intune). + **Technology Driven Management Experience** - ability to interpret ticket data (via incidents/requests, workflows, reporting/dashboards) and drive operational decisions to promote efficiency. + **Executive/VIP support awareness** : skilled at prioritization, discretion, and rapid response for senior stakeholders and visiting clients. + **Excellent communication:** (written/verbal), customer empathy, and stakeholder management; comfortable with servicing a broad audience‐ and creating/reviewing service communications. + **Prioritization and multitasking:** based on business impact; operating efficiently under pressure and effective in crisis scenarios. **Preferred Qualifications:** + Prior experience in a financial services organization or supporting trading floor users and time‐ ‐sensitive business processes. + Familiarity with: Power BI or similar analytics tools for operational dashboards. + Smartsheet, Jira, and Agile delivery practices. + Experience "shift left"/automation initiatives (via chatbots, self‐service automation tools). For New York, NY Only the salary range for this position is USD$140,000.00 - USD$200,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. For Princeton, NJ Only the salary range for this position is USD$127,500.00 - USD$184,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. **Our benefits** To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. **Our hybrid work model** BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. **About BlackRock** At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock (****************************** | Twitter: @blackrock (****************************** | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. **View the** **EEOC's Know Your Rights poster and its supplement (************************************************************************************************************ **and the** **pay transparency statement (************************************************************************************************* **.** BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com . All requests are treated in line with our privacy policy (**************************************************************************************** . BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

The Tax Senior, Core Tax Services is responsible for utilizing research skills, applying tax foundational knowledge to understand potential tax issues, gathering client information necessary for filing, participating in tax planning, recognizing and communicating potential risks, preparing tax accrual workpapers, and working with tax software applications to complete tax returns for review. In this role, the Tax Senior, Core Tax Services may be charged with supervising and reviewing the work of Core Tax Services Associates. Job Duties: Tax Compliance Ensures both that (a) clients comply with all applicable authorities, while at the same time minimizing their tax and reporting burdens, and (b) self and client service teams comply with all Firm policies, standards, and the BDO Tax Quality Manual ("TQM"). Manages projects by planning the tax process and the procedures to be performed with quality; Answers preparer questions, and coordinates engagement from onset by communicating expectations and procedures with preparers; Conducts detailed reviews on all returns and appropriate review notes for preparers; raises potential tax issues; Meets internal deadlines to match the client expectations for timely delivery of service; Identifies book-to-tax differences. Research Identifies when research is needed; clearly and concisely frames issues to be researched; and clearly and concisely reports the analysis. Applies most Firm and professional standards for preparation of WTA and tax returns. ASC 740 (FAS 109 and FIN 48) Tax Accruals Correctly and proactively applies Firm policies, standards, and the BDO Tax Quality Manual (TQM) regarding FAS 109 and FIN 48. Prepares provision workpapers and discusses with the appropriate team members; Identifies and discusses uncertain positions with team members; Reviews & prepares footnote disclosures in compliance with 740-10-55. Tax Consulting Assists with developing, recommending, and implementing efficient and effective methods to maximize client benefits, especially by decreasing clients' current and future taxes. Identifies consulting opportunities to reduce client's tax liability; Provides efficient and effective support for client consulting projects; Gathers relevant information for controversy work, efficiently and effectively; Documents all significant tax positions, clearly, correctly, and in accordance with Firm and office policies (by creating memorandums to the files - Tax issues Memos) and ensures that proper documentation is archived to GoFileRoom. Strategy Development Introduces and develops new or improved ideas to improve the position of clients, the Firm, or Firm personnel, e.g., by reducing taxes or expenses or providing non-tax benefits. May be required to prepare studies of tax implications and offers clients alternative courses of action. * Other duties as required Supervisory Responsibilities: May supervise and manage the day-to-day work assignments of Core Tax Services Associates Provides verbal and written performance feedback to Core Tax Associates, as necessary Acts as mentor to Core Tax Services Associates Qualifications, Knowledge, Skills and Abilities: Education: * Bachelor's degree in Accounting, Finance, Economics or Statistics OR Bachelor's degree in other focus area and CPA certification (or Authorization to Test for the CPA exam, or equivalent documentation, prior to start date in your state of employment), required * Masters in Accountancy or Taxation, preferred Experience: Two (2) or more years of prior relevant tax experience and/or public accounting, private industry accounting or consulting/professional services experience, preferred Industry expertise in one or more tax specialty, preferred Prior basic supervisory experience, preferred License/Certifications: * CPA certification, Attorney (admitted to practice in a U.S. jurisdiction), or Internal Revenue Service Enrolled Agent ("EA") (or the equivalent of one of these designations), preferred * Possession of other professional degrees or certifications applicable to role, preferred Software: * Proficient with the Microsoft Office Suite, preferred * Experience with tax research databases and tax compliance process software, preferred Language: * N/A Other Knowledge, Skills & Abilities: Solid verbal and written communication skills Able to follow instructions as directed by members of Tax Team Able to prepare simple tax returns Takes appropriate actions without being asked Seeks advice of appropriate superiors regarding issues, problems related to compliance Ability to effectively delegate work as needed Trains other team members Strong analytical, research and critical thinking skills Able to work well in a team environment

A leading financial institution is seeking a Director of Technical Program Management in McLean, Virginia. This role involves managing integrations and ensuring successful technical program execution. The ideal candidate will have over 7 years of experience managing technical programs and designing data-intensive solutions, preferably using AWS. Strong communication, problem-solving skills, and a focus on execution are essential. Join a collaborative team dedicated to driving impactful results. #J-18808-Ljbffr

Responsible for client interactions including converting service calls to sales opportunities from inbound client calls. Preparing Client Relationship Managers for sales presentations and interactions with clients. First call resolution, setting up a Client Support, Relationship Manager, Associate, Client Relations, Financial Planning, Support, Business Services

A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition. #J-18808-Ljbffr

A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion. #J-18808-Ljbffr

Responsible for client interactions including converting service calls to sales opportunities from inbound client calls. Preparing Client Relationship Managers for sales presentations and interactions with clients. First call resolution, setting up a Client Support, Relationship Manager, Associate, Client Relations, Financial Planning, Support, Business Services

We are seeking a customer focused and dynamic Client Support Lead to join our Client Support team at Bridgewater Bank. In this role, you will assist the Director of Client Support in managing the Client Support team and providing oversight of daily client communication to ensure the delivery of superior customer service primarily through inbound and internal calls and emails, including digital and mobile channels. They will maintain knowledge and expertise of the bank's core systems to ensure timely, accurate resolution along with ensuring Bridgewater Bank's responsive expectations are maintained. RESPONSIBILITIES: Provide support to Client Support team to ensure a high-level of client issue resolution and positive client experience is achieved Maintain awareness of client communications and monitor inbound calls, emails, digital and mobile channel volumes to maintain appropriate support levels. Manage and develop the Client Support Specialists: conduct performance reviews, 5-5-5's, identify training needs, and assist in career development. Collaborate with other departments to maintain awareness of potential client issues and communicate updates. Ensure the team participates in ongoing training to enhance knowledge of bank systems and keep abreast of new or changes in regulations. Follow all security policies and procedures and report discrepancies or suspicious activity to Director immediately. Monitor client's daily support needs, identify and communicate trends to Director. Identify opportunities to promote interest in Bridgewater Bank's products and services. Perform other duties or projects as assigned or needed. Adhere to Bridgewater's policies and procedures and maintain up to date on changes to those policies, system functionality and procedures to provide accurate information to clients. QUALIFICATIONS: Three years similar or related client service banking experience. Superior customer services skills Excellent organizational, written, and interpersonal communication skills Exceptional time-management skills with the ability to multi-task and prioritize efficiently to ensure critical deadlines are met Ability to identify and resolve problems effectively with strong attention to detail Professional, friendly demeanor Preferred skills: Proficient with Microsoft Word, Excel, and Outlook Knowledge of Fiserv software College degree preferred ABOUT BRIDGEWATER BANK: Picture yourself at one of the Twin Cities' best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank. We're on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that's why we've created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way. At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus! Will you join us? COMPENSATION & BENEFITS: The typical annual base pay range for this role is between $63,700 - $72,000. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Parental leave 401(k) with employer match Paid vacation & paid holidays PLEASE NOTE: The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank's policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law. STATUS: Exempt

A leading auto insurance company is seeking a Distinguished Engineer with extensive AI/ML experience to lead technical decisions in building innovative products focusing on computer vision technologies. The ideal candidate will have over 15 years in the field and will collaborate closely across teams to drive performance and user experience improvements. This position offers flexibility, competitive compensation, and a comprehensive rewards program. #J-18808-Ljbffr

GEICO . For more information, please .**Overview**: GEICO is on a multi-year journey to transform the insurance industry with Artificial Intelligence. **The Team****:** The AI Modeling and Research team is part of the AI Org, which is Geico's strategic investment with the mission to transform Geico into an AI-first company. AI org is led by Vice President, Head of AI. AI Org is in the Technology, Product and AI (TPA) org at Geico. TPA is led by the Chief Technology, Product and AI Officer, who reports to the CEO of Geico. **The Role Purpose**: We are looking for a highly experienced Distinguished Engineer who has deep insights into ML modeling for computer vision and can lead major technical decisions on how the company can build cutting-edge products powered by industry leading computer vision technologies. The candidate should build close partnerships with product, engineering and operation leadership across the company. This role will report directly to the Senior Director of AI Modeling and Research. **Responsibilities:** To be successful in this role, you will need: Continuously improving system performance, scalability, and user experience.**Qualifications****:** 15+ years of hands-on experience in AI/ML in a production environment.Successful leadership experience in leading the technical decisons for teams of size >= 15.Strong communication and collaboration skills across technical and non-technical teams.* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.At GEICO,we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. #J-18808-Ljbffr

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. We're seeking a dedicated Field Technician Turn to expedite our tenant turn process and uphold our property quality standards. You'll be entrusted with a portfolio of single-family home units. Responsibilities: Maintain property inventory to our standards by conducting tenant turns, move-out inspections, and overseeing contractor work. Coordinate tenants move-out processes, including physical move-outs, key exchanges, property condition assessments, and report completion. Inspect work completed by contractors to ensure it meets specifications and our standards. Attend eviction property set outs and eviction hearings as needed. Perform self-work at properties using appropriate tools and ladders, following established processes and guidelines. Provide troubleshooting support for plumbing, garage door, irrigation, and electrical issues. Requirements: High School diploma/GED is preferred Minimum two years of experience in Residential/Property Maintenance or related field is required, or five years of experience in lieu of education. Familiarity with basic hand tools and power tools is necessary. Experience with an Apple iPad, HVAC, Resco, and CRM preferred. Valid driver's license required. Universal EPA Certification or HVAC Type II Certification preferred. Proficiency in Microsoft Office (Word, Excel, Outlook) is necessary. Knowledge of occupational hazards and safety methods (OSHA) is required. Excellent verbal and written communication, time management, and problem-solving skills are essential. Ability to multitask, exercise discretion and independent judgement, work in a team environment, pay close attention to details, and adapt to a changing environment. Proficiency in English, basic measurement and calculations, and the ability to physically maneuver 300 lbs. are necessary. Be comfortable lifting/carrying: 75 pounds to waist height, 75 pounds to shoulder height, 20 pounds above the head. Capable to operate a motor vehicle and climb ladders (A-frame and extension ladders) to perform tasks such as tree trimming and removal of debris and leaves from roof gutters. Compensation The anticipated pay range/scale for this position is $28.00 - $32.00 hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience. Additional Compensation This position is eligible to receive quarterly bonus payments. Perks and Benefits Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year. CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at ************************************** #LI-DNP

Preferred: Bi-lingual Spanish speaking The Delivery Support Associate plays a key part in the daily and weekly administrative functions for the One NSC process. Each Delivery Support Associate will work with their assigned operational leaders, recruiters, sales representatives, and field associates. In this role the Delivery Support Associate will ensure the smooth operation of the branch and daily recruiting and business operations. They are the liaison between the field (sales & recruiting) and the back office (finance & risk). Key Accountabilities Answer and direct inbound calls to the appropriate departments or personnel, ensuring timely and accurate handling of all inquiries. Timely, accurately, and compliantly send, review, approve and process new hire onboarding paperwork, including offer letters, Direct Deposit information, and completing the I-9 and e-verify. The Delivery Support Associate must demonstrate a high degree of service orientation, focused on actively working to onboard new employees in a manner that positively represents the company and makes the new employee feel important and welcome. Process necessary background checks and drug tests required for jobs. Collect save, and process weekly timecard entry and approval process, including expenses, per diem, and sick time as needed for payout every Friday. Work in close communication with operational leaders, Recruiters, HR, Payroll, and Billing departments in addition to field associates. Provide timecard and billing adjustment as needed to ensure proper payout and invoicing. First point of contact for trouble shooting any onboarding and payroll issues. Work with each recruiting team on ensuring job boards are up to date. Assist recruiters with tracking candidates in VMS exchanges as well as tracking employee certifications to ensure they are active. Assist with ordering, scheduling, and administering required employee remote and onsite training during the onboarding process. Contribute to front of the office duties as needed per office. Other duties as assigned. Minimum Experience Requirements High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications. Prefer experience with human resources processes, employee onboarding, and/or payroll process experience. Previous experience with delivering exceptional customer service. Ability to work independently Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members. Ability to clearly articulate job, employment, and payroll information. Judgment and decision-making ability. Strong customer service/client relations skills. Organizational and multi-tasking skills. Communication skills (oral and written). Ability to handle stress successfully. Proficiency in using Bullhorn (Preferred), Microsoft applications, and other computer-based applications. Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company's delivery and payroll processes and implement timely and effective solutions to problems. Able to initiate and embrace change. Time management skills (ability to multi-task). Interpersonal skills.

This is an exciting opportunity to join a passionate team dedicated to building products that truly help our users. Join JPMorgan Chase, a global leader in financial services and asset management, as a Senior Lead Software Engineer within Asset Wealth Management. You'll work with cutting-edge technologies in a collaborative, diverse, and innovative environment, tackling complex challenges and driving impactful solutions for our clients. J.P. Morgan Asset Management offers a broad range of investment strategies and operates in major markets worldwide, with a clear focus on managing client assets and delivering strong risk-adjusted returns Job responsibilities Design, develop, and maintain innovative software solutions for the JP Morgan Chase Client Services Platform, addressing complex technical challenges and modernizing business processes Write secure, high-quality production code in Java, Spring, and React; review and debug code from team members to uphold best practices. Advance the use of AI technologies to improve software development, automation, and operational efficiency. Lead hands-on system design, application development, testing, and ensure ongoing operational stability. Build and deploy scalable architecture and solutions on Cloud Utilize SQL and Snowflake for effective data management, querying, reporting and data sharing Take initiative in daily tasks and project work, driving progress and innovation within a small, agile team. Collaborate directly with Product Owners & Global stakeholders to gather requirements and deliver high-impact solutions. Serve as the primary point of contact for product-related matters, facilitating communication between teams, with high degree of accountability Solve technical and business challenges efficiently, proactively addressing issues to support Asset Management reporting and delivery. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Minimum of 10+ years of professional experience in software development or related fields. Skills should include Java, React/JavaScript, SQL, Cloud and messaging technologies such as Kafka or similar platforms. Practical experience working with cloud technologies (such as AWS) Hands-on experience in delivering system design, application development, testing, and ensuring operational stability. Proficiency in automation and continuous delivery methods. Solid Knowledge of deployment processes, including experience with GIT and version control systems. Strong analytical thinking and problem solving ability Preferred qualifications, capabilities, and skills Experience in the financial services industry Sound knowledge and experience in programming languages such as Java, React JS and SQL Expertise in designing, implementing, and managing cloud-based solutions using AWS, ensuring scalability, reliability, and security for applications. Familiarity with observability tools such as Splunk, Dynatrace, or Grafana. Hands-on experience with GraphQL for efficient data querying and integration. Experience working with data platforms such as Snowflake or Databricks.

This is an exciting opportunity to join a passionate team dedicated to building products that truly help our users. Join JPMorgan Chase, a global leader in financial services and asset management, as a Senior Lead Software Engineer within Asset Wealth Management. You'll work with cutting-edge technologies in a collaborative, diverse, and innovative environment, tackling complex challenges and driving impactful solutions for our clients. J.P. Morgan Asset Management offers a broad range of investment strategies and operates in major markets worldwide, with a clear focus on managing client assets and delivering strong risk-adjusted returns **Job responsibilities** + Design, develop, and maintain innovative software solutions for the JP Morgan Chase Client Services Platform, addressing complex technical challenges and modernizing business processes + Write secure, high-quality production code in Java, Spring, and React; review and debug code from team members to uphold best practices. + Advance the use of AI technologies to improve software development, automation, and operational efficiency. + Lead hands-on system design, application development, testing, and ensure ongoing operational stability. + Build and deploy scalable architecture and solutions on Cloud + Utilize SQL and Snowflake for effective data management, querying, reporting and data sharing + Take initiative in daily tasks and project work, driving progress and innovation within a small, agile team. + Collaborate directly with Product Owners & Global stakeholders to gather requirements and deliver high-impact solutions. + Serve as the primary point of contact for product-related matters, facilitating communication between teams, with high degree of accountability + Solve technical and business challenges efficiently, proactively addressing issues to support Asset Management reporting and delivery. **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 5+ years applied experience + Minimum of 10+ years of professional experience in software development or related fields. + Skills should include Java, React/JavaScript, SQL, Cloud and messaging technologies such as Kafka or similar platforms. + Practical experience working with cloud technologies (such as AWS) + Hands-on experience in delivering system design, application development, testing, and ensuring operational stability. + Proficiency in automation and continuous delivery methods. + Solid Knowledge of deployment processes, including experience with GIT and version control systems. + Strong analytical thinking and problem solving ability **Preferred qualifications, capabilities, and skills** + Experience in the financial services industry + Sound knowledge and experience in programming languages such as Java, React JS and SQL + Expertise in designing, implementing, and managing cloud-based solutions using AWS, ensuring scalability, reliability, and security for applications. + Familiarity with observability tools such as Splunk, Dynatrace, or Grafana. + Hands-on experience with GraphQL for efficient data querying and integration. + Experience working with data platforms such as Snowflake or Databricks. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210700096 JobSchedule: Full time JobShift: Day : This is an exciting opportunity to join a passionate team dedicated to building products that truly help our users. Join JPMorgan Chase, a global leader in financial services and asset management, as a Senior Lead Software Engineer within Asset Wealth Management. You'll work with cutting-edge technologies in a collaborative, diverse, and innovative environment, tackling complex challenges and driving impactful solutions for our clients. J.P. Morgan Asset Management offers a broad range of investment strategies and operates in major markets worldwide, with a clear focus on managing client assets and delivering strong risk-adjusted returns Job responsibilities * Design, develop, and maintain innovative software solutions for the JP Morgan Chase Client Services Platform, addressing complex technical challenges and modernizing business processes * Write secure, high-quality production code in Java, Spring, and React; review and debug code from team members to uphold best practices. * Advance the use of AI technologies to improve software development, automation, and operational efficiency. * Lead hands-on system design, application development, testing, and ensure ongoing operational stability. * Build and deploy scalable architecture and solutions on Cloud * Utilize SQL and Snowflake for effective data management, querying, reporting and data sharing * Take initiative in daily tasks and project work, driving progress and innovation within a small, agile team. * Collaborate directly with Product Owners & Global stakeholders to gather requirements and deliver high-impact solutions. * Serve as the primary point of contact for product-related matters, facilitating communication between teams, with high degree of accountability * Solve technical and business challenges efficiently, proactively addressing issues to support Asset Management reporting and delivery. Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 5+ years applied experience * Minimum of 10+ years of professional experience in software development or related fields. * Skills should include Java, React/JavaScript, SQL, Cloud and messaging technologies such as Kafka or similar platforms. * Practical experience working with cloud technologies (such as AWS) * Hands-on experience in delivering system design, application development, testing, and ensuring operational stability. * Proficiency in automation and continuous delivery methods. * Solid Knowledge of deployment processes, including experience with GIT and version control systems. * Strong analytical thinking and problem solving ability Preferred qualifications, capabilities, and skills * Experience in the financial services industry * Sound knowledge and experience in programming languages such as Java, React JS and SQL * Expertise in designing, implementing, and managing cloud-based solutions using AWS, ensuring scalability, reliability, and security for applications. * Familiarity with observability tools such as Splunk, Dynatrace, or Grafana. * Hands-on experience with GraphQL for efficient data querying and integration. * Experience working with data platforms such as Snowflake or Databricks.

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. As a Distributed Compute Technical Lead at DRW, you will lead the design and evolution of the distributed computing platforms that power our research, trading, and analytics workloads. You'll define the technical direction for how teams build, scale, and interact with DRW's compute resources, making complex infrastructure approachable and efficient for developers, quants, and traders alike. Acting as a bridge between systems engineering, software development, and end-user enablement, you will play a pivotal role in shaping the next generation of our compute ecosystem. Key Responsibilities Architect and evolve DRW's distributed compute platforms to support current and emerging workload types across trading, research, and analytics. Develop abstractions, APIs, and developer libraries that simplify job orchestration, data movement, and distributed execution for end users. Collaborate with system and infrastructure engineers to optimize scheduler configurations, cluster performance, and resource utilization. Partner with application developers, quants, and traders to understand computational requirements and translate them into scalable, user-friendly solutions. Drive modernization initiatives around containerization, orchestration, and hybrid compute strategies to enable future workloads. Establish best practices and governance for distributed workload design, reproducibility, and reliability. Mentor engineers and guide teams in distributed systems architecture, performance tuning, and platform design. Champion user experience improvements, making the platform intuitive for all technical levels through tools, templates, and clear documentation. Evaluate emerging technologies and frameworks that advance distributed computing, workflow orchestration, and data-driven research efficiency. Qualifications Bachelor's or advanced degree in Computer Science, Engineering, or a related field. 7+ years of combined experience in architecting and operating distributed or high-performance computing systems at scale. Strong programming skills in Python, C++, or similar languages, with a focus on building APIs or libraries that abstract infrastructure complexity. Deep knowledge of workload schedulers and orchestration platforms (e.g., Slurm, LSF, HTCondor). Experience driving cross-functional projects that span infrastructure and software development teams. Proven ability to enhance developer experience and usability for complex distributed systems. Excellent communication and collaboration skills, with the ability to influence across technical domains and user groups. Familiarity with compute workloads common in financial, scientific, or ML research environments. The annual base salary range for this position is $200,000 to $275,000 depending on the candidate's experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at ******************************* California residents, please review the California Privacy Notice for information about certain legal rights at ****************************************** [#LI-SK1]

Nichols Cauley is a leading public accounting firm recognized among the Top 120 Firms by Inside Public Accounting. We are honored to be named one of Accounting Today's Best Firms to Work For and Best Firms for Young Accountants, a testament to our unwavering commitment to professional excellence, career development, and a collaborative, supportive culture. As we continue to grow, we offer talented professionals a dynamic environment where innovation is encouraged, teamwork is valued, and long-term success is a shared goal. If you are seeking a rewarding career with a firm dedicated to your growth and success, we encourage you to apply to join our team. Client Accounting & Advisory Services Accountant Key Responsibilities • Perform day-to-day bookkeeping and general ledger maintenance for clients using accounting software • Assist in preparing monthly, quarterly, and annual financial statements • Support payroll processing and payroll tax filings for clients • Assist with the preparation of individual, corporate, and partnership tax returns • Reconcile bank accounts and perform other account reconciliations • Communicate professionally and promptly with clients regarding routine transactions and questions • Support senior accountants and managers in various accounting and advisory projects • Maintain confidentiality and integrity with sensitive client information • Stay current on accounting principles, firm policies, and industry best practices Qualifications • Bachelor's degree in Accounting • Strong attention to detail and organizational skills • Excellent written and verbal communication abilities • Proficiency with Microsoft Office Suite (Excel, Word, Outlook) • Familiarity with accounting and bookkeeping software is a plus • Ability to prioritize, multitask, and meet deadlines in a fast-paced environment • Commitment to professional ethics and client confidentiality Benefits: • Compensation commensurate with experience • 401K plan (with up to 4% salary paid employer contributions) • Medical Insurance • Dental Insurance • Flexible work arrangements • Generous Paid time-off & Holidays • Flexible spending accounts • Employee life insurance • Supplemental life insurance for Employee and Dependents • Long-term Disability insurance • Short-term Disability insurance • Accidental death & dismemberment insurance • Paid parental leave • Childcare Assistance

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. As a Distributed Compute Technical Lead at DRW, you will lead the design and evolution of the distributed computing platforms that power our research, trading, and analytics workloads. You'll define the technical direction for how teams build, scale, and interact with DRW's compute resources, making complex infrastructure approachable and efficient for developers, quants, and traders alike. Acting as a bridge between systems engineering, software development, and end-user enablement, you will play a pivotal role in shaping the next generation of our compute ecosystem. Key Responsibilities * Architect and evolve DRW's distributed compute platforms to support current and emerging workload types across trading, research, and analytics. * Develop abstractions, APIs, and developer libraries that simplify job orchestration, data movement, and distributed execution for end users. * Collaborate with system and infrastructure engineers to optimize scheduler configurations, cluster performance, and resource utilization. * Partner with application developers, quants, and traders to understand computational requirements and translate them into scalable, user-friendly solutions. * Drive modernization initiatives around containerization, orchestration, and hybrid compute strategies to enable future workloads. * Establish best practices and governance for distributed workload design, reproducibility, and reliability. * Mentor engineers and guide teams in distributed systems architecture, performance tuning, and platform design. * Champion user experience improvements, making the platform intuitive for all technical levels through tools, templates, and clear documentation. * Evaluate emerging technologies and frameworks that advance distributed computing, workflow orchestration, and data-driven research efficiency. Qualifications * Bachelor's or advanced degree in Computer Science, Engineering, or a related field. * 7+ years of combined experience in architecting and operating distributed or high-performance computing systems at scale. * Strong programming skills in Python, C++, or similar languages, with a focus on building APIs or libraries that abstract infrastructure complexity. * Deep knowledge of workload schedulers and orchestration platforms (e.g., Slurm, LSF, HTCondor). * Experience driving cross-functional projects that span infrastructure and software development teams. * Proven ability to enhance developer experience and usability for complex distributed systems. * Excellent communication and collaboration skills, with the ability to influence across technical domains and user groups. * Familiarity with compute workloads common in financial, scientific, or ML research environments. The annual base salary range for this position is $200,000 to $275,000 depending on the candidate's experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at ******************************* California residents, please review the California Privacy Notice for information about certain legal rights at ****************************************** [#LI-SK1]

TITLE: Client Service Banker REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non-Exempt PAY GRADE: NE 20 ($17.00 - $25.89 per hour) AVAILABILITY: Monday-Wednesday 9:00am-4:00pm, Thursday-Friday 9:00am-5:00pm, Saturday 9:00am-12:00pm Position Summary: The Client Service Banker will be our clients' first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients' needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer's vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Key Responsibilities: * Provides outstanding service and solutions to our clients. * Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc. * Acts as a first line of defense in detecting potentially fraudulent activities. * Adheres to all policies and procedures to maintain compliance standards. * Builds relationship with clients by actively listening to deepen relationships and anticipate their financial needs. * Engages customers in a consultative manner using a holistic approach to explore solutions to improve their financial well-being. * At branch management direction on an as-needed basis, may perform platform duties such as account opening, account maintenance, service inquiries, etc. * Assist branch management and the Client Service Supervisor in various operational activities on an as-needed basis. Education & Experience: * High School graduate (or GED) required, or current high school student anticipating graduation. * Strong mathematical skills required. * Minimum of six months cash handling experience and customer service experience preferred. * Minimum of six months customer service experience, recommending and referring products and services preferred. * Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.