Consultant Performance Analytics
Consultant job at The Hartford
Consultant Perf Analytics - GB08BE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
A Performance Analytics Consultant works with their team to execute the vision and strategy for data and performance analytics in Personal Lines. They will cultivate a culture of data driven decision making, accountability and execute on strategic initiatives resulting in profitable growth. As a true partner to Personal Lines product organization, they will have the technical expertise to leverage the power of data and business knowledge to communicate scope and impact to product business partners.
Who are we?
We analyze data to help the business make informed analytics-based decisions.
The Personal Line Performance Analytics team monitors Key Performance Indicators (KPI) of Auto and Home insurance. We analyze KPI trends, compare actual performance to expectations to answer questions like
Which areas are lagging compared to expectations?
What actions would result in profitable growth?
We combine product knowledge and analytics to upskill and deliver actionable insights to the Personal Lines organization. We use advanced methodology and tools to efficiently analyze and then must accurately articulate results so business partners understand the metrics and can take action.
RESPONSIBILITIES:
Work with teammates to perform monitoring tasks of strategic initiatives and products, identify areas of risks, opportunities, and provide actionable insights. Work with & understands production, performance & modeled metrics
Develop a deep understanding of Personal Line data assets. Has the ability to combine data from multiple disparate sources.
Provides solutions to customer needs on large-scale projects and ad-hoc questions. Independently resolves low to medium complexity customer requests.
Is a Performance Analytics partner who aids state product management
The ideal candidate for the Performance Analytics Consultant Position
Has business analytics skills and can translate the story to business partners
Asks intriguing questions to get key information from business partners, builds strong partnerships, and helps lift the analytical capabilities of the organization
Is creative, collaborative, and eager to learn new things
Has foundational knowledge of insurance product coverages, common metrics, & actuarial loss concepts
Has basic knowledge of SQL
Has interest in learning new analytical strategies and building expertise with various tools
QUALIFICATIONS:
Prior Personal or Commercial Insurance experience is required
Product or Pricing Work Experience preferred.
Project Management Work Experience. Has the ability to work in a diverse group, form a project outline and march the project to completion.
Technical Skills: Working knowledge of analytical and reporting tools. Has basic knowledge & the ability to write SQL queries to pull data.
Communication Skills: Ability to build working relationships with business partners & and break down complex topics in order to solve problems.
Ability to work effectively both in a team environment and independently.
Experience understanding database structures and data architecture is a plus.
This role will have a Hybrid work arrangement, with the expectation of working in one of the offices listed 3 days a week (Tuesday through Thursday)
Candidates must be authorized to work in the US without company sponsorship
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$77,600 - $116,400
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It's Like to Work Here | Perks & Benefits
Auto-ApplySenior Consultant, Risk Engineering
Consultant job at The Hartford
Sr Consultant Risk Engineering - KR08DEConsultant II Risk Engineering - KR08ME We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Do you have a passion for identifying risks? Are you a practical thinker who's driven to help others? This is your opportunity to give those passions and talents new purpose by applying them to meaningful work at The Hartford. As a Risk Engineering Consultant at The Hartford, your primary role will be to protect the future of and ensure profitability for The Hartford, its business partners, and agents through timely delivery of industry-leading safety and risk management solutions This role offers a remote work arrangement but requires the candidate to reside in or near the DFW area to effectively support regional operations and clients. The position can be hired at various levels depending on background and experience.
RESPONSIBILITIES:
+ Prepare and deliver clear, data-driven reports and presentations to clients, agents, and internal stakeholders.
+ Conduct comprehensive risk assessments and surveys across all lines of insurance coverage, including large, multi-location accounts.
+ Recommend risk mitigation strategies tailored to client needs.
+ Develop and implement service plans using data analysis and digital tools.
+ Lead risk services for complex accounts, ensuring consistency, quality, and alignment with client and business objectives.
+ Provide advanced consultation, including operational loss analysis, accident investigations, and exposure-specific service initiatives.
+ Actively participate in special projects (e.g., Biotech, Technology, Industry Expertise) and work to become a Subject Matter Expert in one technical discipline, as appropriate.
+ Collaborate cross-functionally with technical managers, subject matter experts, and other departments to deliver superior service and innovative solutions.
+ Identify opportunities to expand Risk Services offerings, supporting pipeline and fee sales initiatives.
+ Engage in continuous learning and professional development to stay current with industry trends, emerging risks, and innovative practices.
+ Mentor and coach less experienced engineers and contribute to team knowledge sharing.
QUALIFICATIONS:
+ High school diploma required; BA/BS degree strongly preferred, with coursework focused on Occupational Safety and Health Studies, Fire Sciences, Pure Sciences, Engineering, Environmental Health, Industrial Hygiene, or related subjects.
+ Minimum of 5 years of progressive experience in a safety, risk control, or loss prevention role within insurance or manufacturing industries.
+ Ability to achieve or maintain at least one professional safety certification/designation (e.g., CSP, CIH, CPCU, CFPS, ARM, OHST).
+ Proven ability to independently manage survey and service assignments across all lines of business, including property, general liability, workers' compensation, and auto.
+ Strong consultative and analytical skills, including the ability to interpret loss data, identify trends, and develop targeted service strategies.
+ Advanced communication and presentation skills, including the ability to prepare detailed technical reports, service plans, and business correspondence.
+ Experience delivering presentations to internal stakeholders and external clients.
+ Self-motivated, highly organized, and able to manage multiple priorities in a dynamic, fast-paced environment.
+ Strong team player with a collaborative mindset and ability to build effective working relationships across departments.
+ Demonstrated ability to embrace change, adapt to evolving business needs, and leverage innovative tools and methodologies to enhance service delivery and client outcomes.
+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other standard business applications; experience with risk assessment software, data visualization tools, or CRM platforms is a plus.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$102,400 - $153,600
The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do.
Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable?
That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.
And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day.
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Business Applications Analyst Senior - Treasury Management
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Our Business Applications Analyst Senior will be a key contributor within the Treasury Management - Strategy, Projects and Applications team, responsible for providing comprehensive analytical, business, and technical support across a portfolio of IT platforms, with a particular emphasis on ensuring the oversight and effective management of Treasury Management applications. This role demands extensive experience with SAP Treasury Management applications, enabling the candidate to lead business analysis initiatives/troubleshooting, develop and maintain application solutions, and drive business process improvements across various strategic functions. The analyst will also be accountable for the execution and oversight of controls, administrative responsibilities, and application support for these critical systems, advising stakeholders on IT platform direction by leveraging a strong understanding of business processes and SAP Treasury functionalities to identify and analyze technology solutions. Collaboration with diverse teams to manage dependencies, risks, and opportunities will be essential, alongside researching complex business issues, documenting requirements, directing system testing and implementation, designing documentation standards, and coaching team members to ensure robust risk management aligned with company policies, all while demonstrating proficiency in Agile methodologies and a proactive, solution-oriented mindset.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC.
Relocation assistance is not available for this position.
What you'll do:
Advises and provides analytical support and recommendations to stakeholders making decisions related to business and application/IT platform direction and modifications, taking into account current and future business needs and opportunities.
Maintains advanced understanding of business processes, applications/IT platform and strategic direction and advises customers on and facilitates the identification, research, and analysis of application/IT platform and technology solutions.
Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified and addressed.
Researches complex business issues requiring advanced knowledge of business principles and theories.
Responsible for analyzing and participates in documenting business requirements for application/IT platform and data systems and directing the testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes.
Leads and participates in the design and administration of standards and policies regarding application/IT platform and end user customer documentation.
Provides input and participates in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform.
Provides work direction and coaching to team members and may provide input on performance and development plans.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes.
Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution.
Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform.
Advanced knowledge of Microsoft Office tools.
Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls.
Successful completion of an analyst assessment may be required.
What sets you apart:
Comprehensive experience in SAP application ownership/support, with a specific focus on treasury functions related to Liquidity and Cash Management. This includes a proven track record in troubleshooting, maintaining, and enhancing SAP systems to ensure optimal performance and user satisfaction.
Proficiency in Agile methodologies.
Proactive and solution oriented.
US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $93,770 - $179,240.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyField Consultant, Commercial Casualty (Construction Defect)
Remote
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Territory: The location of this position is flexible and open to virtual and/or remote based applicants.
We are seeking an experienced Claims Consultant to join our team, specializing in construction defect claims across the United States. This role involves managing complex claims, providing expert analysis, and delivering strategic solutions to ensure timely and accurate resolution.
Key Responsibilities:
Investigate and evaluate construction defect claims with precision and attention to detail.
Draft coverage position letters and communicate findings clearly to stakeholders.
Collaborate with insureds, brokers, attorneys, and internal teams to develop effective claim strategies.
Analyze coverage issues and provide recommendations in line with policy terms and industry standards.
Maintain compliance with regulatory requirements and company guidelines.
Deliver exceptional customer service while managing multiple claims nationwide.
Qualifications:
Strong background in construction defect claims handling.
Excellent analytical, negotiation, and communication skills.
Ability to manage complex claims in a fast-paced environment.
Knowledge of commercial casualty policies and construction industry practices.
Summary
Do you have a strong desire to resolve insurance claims by providing prompt, courteous and fair service to customers? Are you a skilled investigator, negotiator and communicator? If you thrive in an environment where you can problem-solve claims resolution, while following processes that provide fair resolution, customer satisfaction and cost management, then we want to hear from you!
As a Field Consultant, we'll count on you to promote and provide exemplary customer service. You'll analyze, review and adjust commercial casualty claims, most of which are of a serious and complex nature. We'll need you to investigate and evaluate property damage and negotiation resolutions. You'll handle lawsuit files and oversee defense counsel activities. You'll be responsible for the disposition of claims, according to your prescribed authority. In addition, you'll have opportunities to provide advice, counsel and training to Claims representatives.
Job Description
Key Responsibilities:
Responsible for the most serious and complex commercial bodily injury and/or property damage claims. Makes decisions within maximum authorization; recommends settlement values in the disposition of serious and complex claims. Adheres to high standards of professional conduct while delivering superior claims service.
Plans and meets all deadlines necessary to promptly and effectively apply best claims practices to resolve all assigned cases in accordance with company guidelines.
Uses various methods of settlement in cases where warranted. Assigns cases to outside vendors as warranted.
Provides reserve analysis to ensure timely and accurate case reserves in accordance with best claims practices.
Maintains current knowledge of assigned insurance lines; court decisions which may impact the claims function; current guidelines in the claims function; and policy changes and modifications. This may require attendance at various seminars or training sessions.
May provide advice, counsel and training to Claims representatives of all levels. Provides specialized training and consultation to non-claims areas as requested.
Creates and analyzes severe incident reports, reinsurance reports and other information to home office, claims management, and underwriting.
Oversees defense counsel in all lawsuit activities throughout the life of the claim.
Provides specialized training and consultation to non-claims areas as requested.
Delivers a positive customer service experience to all internal, external, current and prospective Nationwide customers.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Commercial Claims Manager/Director. Direct and indirect reports not typically assigned.
Typical Skills and Experiences:
Education: Undergraduate degree or post-graduate studies preferred.
License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes.
Experience: Eight years commercial casualty claims handling experience preferred.
Knowledge, Abilities and Skills: Superior knowledge of best claims practices used to resolve the most severe and complex bodily injury and property commercial claims. Knowledge of insurance contracts, medical terminology and legal aspects of court procedures affecting legal liability for all lines of insurance. Ability to operate various claims systems and related software. Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Analytical skills to make independent decisions and resolve conflict in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. Ability to coordinate with defense counsel in the handling of cases involving serious and sometimes complex liability issues from inception through trial. Command of written and verbal communication skills for contact and/or negotiation. Organizational skills to effectively establish work priorities in accordance with objectives and standards. Ability to operate personal computer and related software.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by business unit executive and Human Resources.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Normal office or field claims environment. May require ability to sit and use telephone and personal computer for extended periods of time. Representatives must be able to operate an automobile and have a valid driver's license with a safe driving record. Must be able to make physical inspections of accident scenes and property loss sites. Must be able to climb ladders, balance at various heights, stoop, bend and/or crawl to inspect vehicles and structures. Must be able to work outside in all types of weather. Must be able and willing to work irregular hours and to travel with possible overnight requirements. May be on-call. Must be available to work catastrophes (CAT).
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
We currently anticipate accepting applications until 12/25/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.#claims Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Field Consultant, Commercial Casualty : $95,000.00-$197,000.00The expected starting salary range for Field Consultant, Commercial Casualty : $106,000.00 - $158,000.00
Auto-ApplyConsultant - Specialty Program Underwriting Alternative Ventures
Remote
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
This position will support our Specialty programs. Experience with Transactional Liability desired.
#LI-AS1
#LI-remote
Summary
Are you a problem solver who can analyze complex risk and find insurance solutions that balance customer needs with business goals? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to help people solve real challenges, we want to know more about you!
As a Consultant, you'll be responsible for reviewing and analyzing numerous, highly complex lines of business. You'll underwrite individual risk for acceptability, pricing, coverage, terms and conditions. You'll lead in the development and integration of new and existing programs and identify new program opportunities. You will participate in making reinsurance decisions; assist in developing and implementing loss control and risk management strategies. You'll collaborate between business partners for development and implementation of program specific tools (i. e. underwriting guidelines, forms/rate filings, etc) for new programs or modifications to existing programs. You'll communicate program updates to program managers and other business liaisons. In order to succeed, you will need to build and maintain effective relationships with internal business liaisons, external program managers, and brokers. You will be responsible for the training and mentoring of underwriting team members.
Job Description
Key Responsibilities:
Drives the sales and underwriting relationship for Programs products and services. Provides input and data to help drive and implement strategic underwriting plans. Provides business forecasting related to trends, and profitability within Program vertical. Responsible for achieving established goals for assigned programs.
Analyzes program manager relationships/results and recommends corrective actions if necessary. Understands business needs and identifies new business opportunities.
Reviews highly complex (e.g. including shared and layered property, general liability, excess, auto, recreation marine, energy, environmental, inland marine, warranty and workers compensation) individual risks, programs, or referrals within assigned territory from program managers and declines or accepts business based upon information necessary to make the decision. Some of the risks could be multinational or have alternative arrangements in place that make them unique. Acts as a subject matter expert in analyzing exposures to losses; develops adequate premium charge for the exposure. Determines appropriate endorsements and exclusions to address loss exposures for the insurance contract.
Actively engages in discussions with re-insurers per department guidelines verifying the appropriate use of all reinsurance facilities used by the department, including various treaty, semiautomatic and facultative reinsurance. Responsible for compiling data to be provided for reinsurers presentations. Maintains good working relationship with re-insurers.
Develops and implements underwriting guidelines, rates, forms, product endorsements and procedures. Assists in the development of department policies and underwriting and standard methodologies.
Interacts with various business partners (i.e. claims, actuary, compliance, etc.) to achieve company goals and objectives. Acts as an internal consultant responsible for resolving escalated issues and communicating to business liaisons and external sources regarding program initiatives.
Responsible for audits of individual risks/programs for compliance with company guidelines, state regulations and reinsurance conditions. Development and implementation of specific action plans may be required. Responsible for the resolution of advanced complex technical issues.
Independently establishes and maintains effective relationships with Program Managers in order to generate growth and profitably. Travels to existing and potential program manager offices, as required for marketing visits. Frequently entertains Program Mangers to market services and ensure strong relationship to write profitable business.
Leads in the implementation of all new programs from development of underwriting guidelines, form/rate filings, compliance/regulatory matters, finance, reinsurance, claims, legal, accounting, actuarial and marketing matters to ensure proper program integration.
Attends industry functions to promote E&S/S Programs brand and capabilities of the programs team in order to help identify new program business opportunities.
Acts as a resource for direction, training and guidance for less experienced staff. May be responsible for underwriting and support staff.
Maintains knowledge of insurance regulations; provides consulting regarding legislation that impacts the organization.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director/AVP. Acts primarily as an individual contributor; may have three or less direct reports.
Typical Skills and Experiences:
Education: Undergraduate studies with focus in Finance, Accounting Economics, and/or Risk Management. Graduate degree preferred.
Experience: Typically five or more years related experience as a Professional, Financial and/or Specialty lines underwriter. Program leadership experience in professional lines of business is preferred. Some experience in the technical aspects of data management, imaging and procedures and processes helpful.
Knowledge, Abilities and Skills: Demonstrated knowledge of Professional, Financial, and/or Specialty lines underwriting policies, practices and procedures, insurance law and underwriting marketing principles and techniques. Strong understanding of financial documents, financial analysis, investments, market conditions essential. Legal knowledge related to insurance, contract and business law preferred. Understanding of employment principles and practices. Must possess strong verbal and written communication skills to interact with internal/external business partners at all levels. Must have skills to influence and negotiate with internal/external business partners at all levels. Must have the ability to manage large programs; develop and apply innovative approaches to program initiatives and problem solutions. Proven ability to analyze and interpret mathematical, statistical and logical data, and evaluate its reliability and significance. Must have project and process management skills. Must have ability to evaluate, analyze and devise solutions to complex programs; implement the most appropriate solution and monitor the effectiveness. Ability to support numerous internal/external business partners and make decisions that reflect the goals of the company, both financially and ethically. Ability to lead, train, motivate employees and set work priorities. Ability to apply/learn job related software.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment. Ability to travel locally and overnight for client meetings as needed.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 01/08/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Program Underwriting - Alternative Ventures : $120,000.00-$224,000.00The expected starting salary range for Consultant, Program Underwriting - Alternative Ventures : $120,000.00 - $180,000.00
Auto-ApplyConsultant, Advanced Experience Analytics
Ohio jobs
If you're passionate about helping a Fortune 100 company drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers (and their pets), then Nationwide is the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Shape the Future of Customer Experience Through Data and Behavioral Science
Are you passionate about turning insights into impact? Join us in a role where your expertise in behavioral science and advanced analytics will directly influence how businesses understand and engage with their customers. In this position, you'll design and test innovative solutions using cutting-edge statistical programming tools, helping predict and shape customer behavior to drive measurable business performance.
We're looking for someone who thrives at the intersection of research and real-world application-someone ready to employ rigorous methods and advanced techniques to solve complex challenges and create meaningful change.
To Be Successful in This Role
You'll bring a blend of education and expertise that enables you to tackle complex challenges with confidence and creativity:
Educational Foundation:
A bachelor's degree in statistics, behavioral science, actuarial science, engineering, or a related quantitative field is highly preferred. An advanced degree (Master's or Ph.D.) in a relevant discipline will set you apart.
Deep Knowledge & Applied Skills:
You have a robust understanding of behavioral science principles and research methods that drive customer experience insights-such as CX surveys, controlled experiments, and causal inference analyses. Your ability to translate these methods into actionable strategies is key to success.
#LI-MS2 #LI-REMOTE
Remote work arrangements will be considered for candidates located outside the Columbus area.
Summary
At Nationwide, creating extraordinary customer experiences is central to our mission. The Experience Analytics team empowers business and customer office leaders to leverage data-driven insights to transform how we serve our customers and to optimize every touchpoint along the customer journey. If you are passionate about fusing advanced analytics with customer-centric strategies and have the drive to pioneer the next evolution of customer experience, we want to know more about you!
As a Sr. Consultant, Advanced Experience Analytics, you will use advanced analytics, machine learning, and data visualization to reveal deep insights into customer behaviors, preferences, and sentiments. You will partner closely with Customer Office leaders, business unit stakeholders, and other data scientists to drive strategic initiatives that shape and enhance the entire customer lifecycle. This role offers opportunities to influence enterprise-wide decision making, develop experience analytics strategy, and build innovative solutions that directly impact customer loyalty, retention, and satisfaction. To succeed, you will need to use your business knowledge and a solid understanding of advanced analytics (e.g., artificial intelligence, machine learning, etc.) to prioritize business problems and design solutions. You will have the opportunity to work with various technologies from big data, relational and SQL databases, unstructured data technology and programming languages such as SQL and Python.
Job Description
Key Responsibilities:
Leads complex experience analytics projects focused on the end-to-end customer journey, enabling data-driven improvements in customer experience, customer loyalty, and customer value.
Develops, tests, and implements advanced predictive models, segmentation, and journey analytics using structured and unstructured customer data and operational data from a variety of data sources such as Voice of the Customer program, CRM platforms, and contact center platforms.
Serves as a trusted advisor and provides consultative thought leadership to Customer Office leaders and business partners by translating data-derived insights into actionable recommendations.
Designs and delivers compelling analytics visualizations and storytelling tailored to executive leadership, highlighting customer experience trends, pain points, and breakthrough opportunities.
Drives the adoption and operationalization of customer metrics and measurement frameworks, ensuring insights are embedded in day-to-day decisions.
Continuously researches and introduces emerging analytics methodologies, technologies, and best practices relevant to customer experience.
Collaborates across the organization to integrate customer experience data into broader analytics strategies.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Advanced Experience Analytics Leader
Typical Skills and Experiences:
Education: Graduate studies in statistics, data science, behavioral economics, marketing science, business analytics, or related fields are preferred. Proven, deep quantitative experience within domain may be considered in lieu of advanced degrees.
License/Certification/Designation: Certification in customer experience (CCXP), analytics, or data science is valued but not required.
Experience: Typically eight to ten years in analytics roles with at least three years specializing in customer experience, marketing analytics, or related areas. Demonstrated experience using advanced analytics to drive business and customer outcomes.
Knowledge, Abilities and Skills: Deep understanding of advanced analytics methodologies and data-driven customer journey optimization. Proficiency with statistical and machine learning techniques and tools (e.g., Python, R, SQL) applied to customer and operational data. Expertise in data visualization and reporting platforms (e.g., Power BI, Tableau, Qualtrics, Medallia). Strong communication skills to distill and present technical insights to senior leaders and non-technical stakeholders. Track record of influencing senior leaders, collaborating cross-functionally, and executing customer experience transformation initiatives.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resource Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Normal office environment.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 12/19/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Advanced Experience Analytics : $104,000.00-$215,000.00The expected starting salary range for Consultant, Advanced Experience Analytics : $115,000.00 - $173,000.00
Auto-ApplyConsultant, Advanced Experience Analytics
Remote
If you're passionate about helping a Fortune 100 company drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers (and their pets), then Nationwide is the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Shape the Future of Customer Experience Through Data and Behavioral Science
Are you passionate about turning insights into impact? Join us in a role where your expertise in behavioral science and advanced analytics will directly influence how businesses understand and engage with their customers. In this position, you'll design and test innovative solutions using cutting-edge statistical programming tools, helping predict and shape customer behavior to drive measurable business performance.
We're looking for someone who thrives at the intersection of research and real-world application-someone ready to employ rigorous methods and advanced techniques to solve complex challenges and create meaningful change.
To Be Successful in This Role
You'll bring a blend of education and expertise that enables you to tackle complex challenges with confidence and creativity:
Educational Foundation:
A bachelor's degree in statistics, behavioral science, actuarial science, engineering, or a related quantitative field is highly preferred. An advanced degree (Master's or Ph.D.) in a relevant discipline will set you apart.
Deep Knowledge & Applied Skills:
You have a robust understanding of behavioral science principles and research methods that drive customer experience insights-such as CX surveys, controlled experiments, and causal inference analyses. Your ability to translate these methods into actionable strategies is key to success.
#LI-MS2 #LI-REMOTE
Remote work arrangements will be considered for candidates located outside the Columbus area.
Summary
At Nationwide, creating extraordinary customer experiences is central to our mission. The Experience Analytics team empowers business and customer office leaders to leverage data-driven insights to transform how we serve our customers and to optimize every touchpoint along the customer journey. If you are passionate about fusing advanced analytics with customer-centric strategies and have the drive to pioneer the next evolution of customer experience, we want to know more about you!
As a Sr. Consultant, Advanced Experience Analytics, you will use advanced analytics, machine learning, and data visualization to reveal deep insights into customer behaviors, preferences, and sentiments. You will partner closely with Customer Office leaders, business unit stakeholders, and other data scientists to drive strategic initiatives that shape and enhance the entire customer lifecycle. This role offers opportunities to influence enterprise-wide decision making, develop experience analytics strategy, and build innovative solutions that directly impact customer loyalty, retention, and satisfaction. To succeed, you will need to use your business knowledge and a solid understanding of advanced analytics (e.g., artificial intelligence, machine learning, etc.) to prioritize business problems and design solutions. You will have the opportunity to work with various technologies from big data, relational and SQL databases, unstructured data technology and programming languages such as SQL and Python.
Job Description
Key Responsibilities:
Leads complex experience analytics projects focused on the end-to-end customer journey, enabling data-driven improvements in customer experience, customer loyalty, and customer value.
Develops, tests, and implements advanced predictive models, segmentation, and journey analytics using structured and unstructured customer data and operational data from a variety of data sources such as Voice of the Customer program, CRM platforms, and contact center platforms.
Serves as a trusted advisor and provides consultative thought leadership to Customer Office leaders and business partners by translating data-derived insights into actionable recommendations.
Designs and delivers compelling analytics visualizations and storytelling tailored to executive leadership, highlighting customer experience trends, pain points, and breakthrough opportunities.
Drives the adoption and operationalization of customer metrics and measurement frameworks, ensuring insights are embedded in day-to-day decisions.
Continuously researches and introduces emerging analytics methodologies, technologies, and best practices relevant to customer experience.
Collaborates across the organization to integrate customer experience data into broader analytics strategies.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Advanced Experience Analytics Leader
Typical Skills and Experiences:
Education: Graduate studies in statistics, data science, behavioral economics, marketing science, business analytics, or related fields are preferred. Proven, deep quantitative experience within domain may be considered in lieu of advanced degrees.
License/Certification/Designation: Certification in customer experience (CCXP), analytics, or data science is valued but not required.
Experience: Typically eight to ten years in analytics roles with at least three years specializing in customer experience, marketing analytics, or related areas. Demonstrated experience using advanced analytics to drive business and customer outcomes.
Knowledge, Abilities and Skills: Deep understanding of advanced analytics methodologies and data-driven customer journey optimization. Proficiency with statistical and machine learning techniques and tools (e.g., Python, R, SQL) applied to customer and operational data. Expertise in data visualization and reporting platforms (e.g., Power BI, Tableau, Qualtrics, Medallia). Strong communication skills to distill and present technical insights to senior leaders and non-technical stakeholders. Track record of influencing senior leaders, collaborating cross-functionally, and executing customer experience transformation initiatives.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resource Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Normal office environment.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 12/19/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Advanced Experience Analytics : $104,000.00-$215,000.00The expected starting salary range for Consultant, Advanced Experience Analytics : $115,000.00 - $173,000.00
Auto-ApplySolutions Management Consultant - Life Company Direct Distribution Team
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
USAA is seeking two talented Solutions Management Consultants to join the Life Company Direct Distribution Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics.
Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge.
Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed.
Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists.
Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals.
Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management
Collaborates with specialists to evaluate and/or present solutions and related advice.
Follows defined training routines, effectively reports activity, and manages follow up and sustainment.
Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree)
6 years of experience with wholesaling, sales training, and coaching, or related financial services experience.
Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts.
Advanced knowledge of life insurance products to include term, permanent, and health solutions.
Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications.
Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization.
Knowledgeable in the applications of Agile processes and procedures.
Knowledgeable in the application of risk management framework and regulatory requirements for Life Co.
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Current / Active FINRA Series 7
Current / Active Life/Health license
CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations
10 or more years of experience with wholesaling, sales training, and coaching on financial service products.
Previous leadership experience with strong feedback delivery skills
Proven track record of coaching others and driving successful behaviors.
Working experience with Life, Health and Annuity products and ability to articulate complex concepts.
Experience building relationships and working in a matrixed environment.
Strong facilitation skills and experience building presentations.
Experience utilizing financial planning tools (i.e. Life or Retirement income calculations).
Compensation range: The salary range for this position is: $103,450 - $197,730
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyConsultant, Claims Vendor Management (Worker's Compensation)
Ohio jobs
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.Work Space: The location of this position is flexible and open to virtual and/or remote based applicants. Individuals located within 35 miles of one of our major offices, will need to adhere to our 3-day hybrid schedule.
What to expect: This is a position within the Claims Operations team supporting Commercial, Agribusiness and Excess & Surplus/Specialty Claims Operations.
The ideal candidate will possess:
Workers' Compensation claim knowledge.
Proficient in contract management, negotiations, and claims experience highly preferred.
Strong Communication, Presentation, Organization and Relationship Management Skills.
Key Responsibilities:
Manage and oversee several high-profile Worker's Compensation vendors.
Ownership of 6 pillars within vendor management lifecycle for assigned vendors.
Governance of vendor contracts, including providing feedback for renewal negotiations.
Monitor vendor performance for contract adherence and proactively manage opportunities.
Lead vendor performance evaluations and support business partners with engagement tactics
Work with business contract owners to understand concerns and needs of vendor to ensure proper usage and selection.
Manage RFP process and coordinate with business to ensure stakeholder voice is included.
Act as the main relationship point of contact for all internal and external vendor matters.
Governance of Workers' Compensation Trading Partner Agreements (TPA).
Engagement of new vendor relationships.
(Internal Use Only) Compensation Band: G3
Summary
Do you have a strong desire to ensure resolution of insurance claims by leading teams that provide personal, effortless and reassuring experiences customers? Are you a skilled natural investigator, negotiator and communicator? If you thrive in an environment where you can problem-solve claim resolutions, innovate for continuous process improvement, while providing fair resolution, customer satisfaction and cost management, then we want to hear from you!
As a Consultant, Vendor Management, you will ensure Nationwide's network of commercial property vendors promote and provide exemplary customer service. You'll be a liaison to Claims leadership for contractor and vendor performance issues, claims results and overall vendor service delivery.
Job Description
Key Responsibilities:
Liaison between property staff, Commercial Property Phone Operation (CPPO), technical directors and claims management for all issues related to vendor performance, claims review, and reporting.
Monitors performance of vendors and contractors with thorough tracking and analysis of vendor/contractor quality data. Develops and supervises a comprehensive metrics suite that allows Claims leadership to monitor vendor performance. Provides analysis to find opportunities for improvement with action plans established to address performance deficiencies.
Recommends vendor and contractor performance improvements and the addition/deletion of vendors and contractors in conjunction with claims management. Develops action plans and monitors improvement opportunities.
Partners with Procurement to develop contracts that appropriately uses Nationwide's scale. Contracts will outline cost/billing structure, service levels, loss cost management measures, customer service expectations and require monthly, quarterly and annual self-reporting by vendors.
Conducts re-inspections to track performance utilizing best claims practices, as needed.
Delivers a positive customer service experience to internal, external, current and prospective Nationwide customers. Partners with Technical Directors and Quality Assurance team to establish audits of key vendors to ensure compliance with quality, customer service and overall contract conditions.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to National Services Director. Direct and indirect reports not typically assigned.
Typical Skills and Experiences:
Education: Undergraduate degree or equivalent experience. License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes.
Experience: Eight years related experience in Property and Commercial claims. Prefer experience in property/casualty claims management.
Knowledge, Abilities and Skills: Requires solid understanding of general management practices and Commercial Property claims practices and procedures as they relate to management of contractors, vendors and claims file review. Prefer knowledge of property direct repair processes, estimating systems, and related processes. Able to use both manual and computer estimating techniques. Proven track record of meeting customer needs and providing outstanding service by advising customers of the claims process and ensuring a positive customer experience. Analytical and decision-making skills needed to review files, determine processing problems/solutions and pursue implementation of new procedure/training. Verbal and written communication skills used to interact with all levels of internal and external contacts. Ability to operate personal computer and related software.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the business unit executive and HR Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Requires the ability to travel to vendors, contractors, claimants and policyholder residences and other field locations as needed. Representatives may be required to operate an automobile and have a valid driver's license with a safe driving record. Able to make physical inspections of property loss sites. Able to climb ladders, balance at various heights, stoop, bend and/or crawl to inspect homes and structures. Able to work outside in all types of weather. Must be willing to work irregular hours and to travel with possible overnight requirements. May be on-call. Must be available to work catastrophes (CAT). Extended and/or non-standard hours as the need arises.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
We currently anticipate accepting applications until 10/23/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Claims Vendor Management - Commercial Lines : $86,000.00-$178,000.00The expected starting salary range for Consultant, Claims Vendor Management - Commercial Lines : $95,000.00 - $143,000.00
Auto-ApplyConsultant, Claims - Indemnity Technical Specialty
Remote
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Summary
Our team handles some of the most unique and interesting insurance claims at Nationwide. Do you have deep insurance industry knowledge, good negotiation skills and understand litigation? If you like variety in your work, have desire to collaborate and bring fair resolution to sophisticated specialty claims, we want to hear from you!
As a Claims Consultant, we'll count on you to investigate and resolve specialty claims including asbestos, toxic tort, sexual molestation and environmental claims. This position may involve both latent claims as well as emerging specialty or mass tort litigation on current policies. This role is responsible for the entirety of the claim lifecycle from first notice of loss through claim resolution, reporting and closure. This role may involve handling claims in a variety of claim systems for any or all Nationwide related underwriting companies.
Job Description
Key Responsibilities:
Responsible for timely and accurate coverage investigation and positioning of claims including subject matter expertise in long tail coverage issues and maximizing cost sharing, apportionment, allocation and other risk transfer opportunities.
Detailed and thorough liability investigation including thorough claim evaluation with identification of critical issues driving claim outcome and appropriate identification of severity and risk.
Communication of claim evaluation through narratives and presentation to various stakeholders and senior leaders as claim risk demands.
Cultivates relationships with insureds and defense counsel engaging in various litigation management tactics with extraordinary care for Nationwide members.
Provides reserve analysis to ensure timely and accurate case reserves according to optimal claims practices. Routinely handles the most volatile and high value risks facing Nationwide.
Understands nuances of complex claim negotiations and actively engages with various resolution strategies and tactics.
Maintains expert knowledge through the pursuit of industry and specialized knowledge through continuous education, conference attendance or other means.
Serves as internal consultant and subject matter authority for assigned specialty, actively mentors others and is engaged in technical, operational or other team initiatives, leading and/or serving on strategic initiatives and team projects as requested.
Collaborates and reports data and trends to key stakeholders, building relationships and strengthening Nationwide's position as a World Class Underwriting Company. Key Stakeholders include Legal, Actuarial, Finance, Underwriting, Product and CLESS claims.
Assists with establishing unit goals that are consistent with Nationwide Indemnity goals, mission and objectives. Responsible for achieving goals.
Actively engage in new technologies and business data insights in daily tasks and decision making.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Manager/Director.
Typical Skills and Experiences:
Education: This role requires extensive experience, professional coursework, and a strong understanding of regulatory and legal issues. Undergraduate degree in insurance, legal, business, or management required. Advanced degree/coursework preferred.
Licenses/Certifications/Designations: State licensing where required. Relevant professional designations or certifications desirable (CPCU, CLU, IIA, AEI, etc.)
Experience: 8+ years of asbestos, environmental or complex claims experience required.
Knowledge, Abilities and Skills: Proven superior knowledge of the best claims practices used to resolve the most severe and technically complex claims. Demonstrated knowledge of insurance contracts and legal aspects affecting regulatory and liability issues that relate to environmental and other specialty claims. Proven ability to meet customer needs and provide outstanding service by informing customers of the claims process and ensuring a positive customer experience. Ability to lead and train employees in all aspects of specialty claims review. Advanced verbal and written communication skills for interaction with technical professionals, insureds, federal agencies, the legal profession and other insurance companies. Ability to handle and prioritize multiple assignments.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resource Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment. Must be able to make physical inspection of loss sites, work irregular hours and travel with possible overnight requirements.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary account abilities within this job, a valid credit and/or background check will be required as part of the selection process.
We currently anticipate accepting applications until 12/30/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.#claims Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Claims - Indemnity Technical Specialty : $108,000.00-$200,000.00The expected starting salary range for Consultant, Claims - Indemnity Technical Specialty : $108,000.00 - $162,000.00
Auto-ApplyConsultant, Business Capability Team Analysis (Salesforce Administration)
Remote
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Executing day-to-day configuration, support, maintenance and improvement of the platform.
Salesforce user maintenance - support users in the following ways:
Case management
User and license management
Defect management - identify defects and escalate to PO/PM/IT partners as appropriate
Research and innovate new technical solutions.
Stay informed of new Salesforce new features / functionality / updates
Configuration management - work with RM/PM/PO & stakeholders to define optimal processes and configure the platform, including:
Provide recommendations for process improvement.
DevOps/release management, working within IT governance model and scrum framework
User acceptance testing (UAT)
Further define/refine requirements
Administer and monitor data quality and health of the application. Work closely with the IT line to keep Salesforce working as designed.
Communicate Salesforce updates or concerns with users, as needed
Salesforce Certified Administrator certification required
#LI-JS2
Summary
Do you want to be a member of a team that aspires to lead business innovation in the insurance and financial services industry? Are you an entrepreneur at heart, able to pivot quickly and be agile in your approach? If you're passionate about fueling growth, driving improvement and solving needs in a way that haven't yet been imagined, then Nationwide's Business Capability Team management group may be the place for you!
As a Consultant, you will be responsible for providing subject matter expertise to inform business outcomes, in addition to providing competitive industry analysis for a product and journey across multiple lines of business.
You will also be a member of the broader product and journey team representing the interests of all business stakeholders. You will be responsible for measuring progress against business outcomes and timelines ensuring the technology solution aligns to the business strategy and delivers expected business benefit measured by adoption of changes. You'll provide key support and insights to the Business Capability Owner, representing the customer point of view while also examining processes and practices to determine how to best support the outcomes.
Job Description
Key Responsibilities:
Collaborates with Business Capability Owner on prioritization and develops requirements throughout the software development lifecycle to ensure business objectives and solution vision are being met.
Conducts competitive analysis on customer, product landscape and business segment specific competitors across multiple lines of business and experiences. Presents findings and recommendations to Business Capability Managers and/or Owners.
Assesses organizational impact for organizational change management planning. Coordinates communication and training and is accountable for overall business readiness. Provides recommendations to the Business Capability Manager and/or Owner and agile team.
Keeps up on the latest industry trends as well as customer needs and behaviors.
Serves as a source of expertise for direction, mentoring and guidance for less experienced analysts.
Participates in agile ceremonies, daily stand ups, show and tells, iteration planning and retrospectives.
Partners with Business Capability Manager to define KPIs that measure effectiveness of the product and journey with customers. Works with team to identify areas focus and provides insights to product and journey owner for prioritization.
Leads and execute design and development on business configurable tools where applicable in support of operational partners.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director/AVP.
Typical Skills and Experiences:
Education: Bachelors degree in business, IT or related field with advanced degree preferred.
Experience: Typically, 7 or more years of demonstrated experience delivering initiatives and conducting customer research to inform value-based solutions. Experience delivering work in an agile environment, leveraging product-centric principles and managing large scale initiatives with multiple dependencies.
Knowledge, Abilities and Skills: Deep knowledge of insurance industry. In depth understanding of agile planning practices and customer centric design. Strong command of verbal and written communication skills in addition to facilitation techniques. Ability to analyze quantitative and qualitative information and summarize for consumption by all levels. Ability to develop recommendations and influence the strategic vision and multi-year product roadmap. Strong business process design skills and ability to communicate findings in a clear and concise manner. Ability to work interpedently and manage large, complex tasks that span different subject matters.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resource Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not eligible (Exempt)
Working Conditions: Normal office environment.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 12/16/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Business Capability Team Analysis : $108,000.00-$200,000.00The expected starting salary range for Consultant, Business Capability Team Analysis : $108,000.00 - $162,000.00
Auto-ApplyConsultant, Process Management (Smartsheet Administrator)
Columbus, OH jobs
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Smartsheet Administrator- P&C Portfolio Management
The Consultant, Business Process Management will serve as the single point of contact and strategic owner of the Smartsheet-based project and portfolio management solution for the Property & Casualty (P&C) organization. This individual will be responsible for maintaining, optimizing, and advancing the platform to ensure it supports efficient, accurate, and consistent project execution aligned with enterprise methodologies and governance frameworks.
Additionally, this individual will play a critical role in integrating key data into the platform, enabling more effective planning, performance tracking, and decision-making. As a key enabler of integrated planning and performance management maturity, this role will help shape how P&C leverages Smartsheet to deliver strategic outcomes.
This role requires a detail-oriented and technically proficient professional with strong communication and stakeholder management skills. The Consultant will support a broad and diverse portfolio, ensuring tool standardization, data integrity, and alignment across all P&C initiatives. They will lead the P&C Smartsheet Community of Practice, fostering collaboration, sharing best practices, and driving continuous improvement.
#LI-AS1
#LI-remote
Summary
Are you process focused and detail oriented? Do you thrive in a busy, engaging work environment? If so, we want to know more about you!
As a Consultant, you'll provide expertise on business and/or systems processes. You'll work on complex process analysis, design, implementation, execution or operational management. You'll drive analysis of existing processes, procedures and methods to ensure and promote effective business operations through standardization, improvement, simplification or discontinuance.
Job Description
Key Responsibilities:
Utilizes expertise in design, development configuration, customization, deployment, maintenance and updating of processes and procedures. Ensures processes are followed within organization and effectively manages customer communication.
Manages day-to-day operations of business and systems processes, including the operation of process-related tools. Runs key process events and the fulfillment of customer requests and process results through all phases of the process life cycle.
Consults and provides expertise to executives, customers and core business functions on process redesign and/or re-engineering initiatives and projects through continuous process improvements.
Consults as a process specialist on process evaluations and develops recommendations by using benchmarks, pilots, prototyping and modeling to assess potential use of new methods and workflows.
Develops and provides recommendations on possible process, tool and control improvements to increase the quality and optimization of business services and resources. Leads ongoing process design activities for a given set of customers.
Provides experienced consultation for sophisticated process tools and methods in order to develop, design, implement, monitor, maintain, operate and improve business and/or system processes.
Mentors, educates and trains others on the use of process design techniques, methods and tools.
Initiates, develops and maintains collaborative relationships with vendors, partners and suppliers to support customer or systems plans. Manages service evaluations on outside consulting service vendors.
Earns recognition across the organization for process design, support and operational expertise and is sought as a resource for resolution of complex design, implementation, support and operational problems.
Serves as consultant for the most complex process design projects involving process subject areas and impacting multiple business units.
Contributes to the overall strategic vision and provides a broad range of ideas regarding process design, implementation, support and operation initiatives. May serve in an operational authority or approval role in the execution of processes.
May perform other responsibilities as assigned.
Reporting Relationship: Reports to Manager/Director and does not have direct reports.
Typical Skills and Experiences:
Education: Undergraduate degree in business, mathematics or related field preferred.
License/Certification/Designation: Process-related certifications preferred. Product-related technical insurance course work, e.g., CPCU, CPU, LOMA, preferred.
Experience: Typically, eight or more years of experience in business process design or operations.
Knowledge, Abilities and Skills: Maintains and comprehends business process operations or redesign techniques, methods and tools. Understanding of trends to support process design and operations to improve performance.
Must have demonstrated expertise in process analysis, process design and process implementation. Demonstrated knowledge of project management concepts and techniques required. Proven understanding of customer business environment. Proficiency in process development or process operations preferred. Proven leadership skills including ability to virtually lead teams. Strong ability to work with process vendors in the delivery of project solutions. Possess strong communication skills and the ability to make decisions and recommendations on process strategies.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the Director and HR Business Officer.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not eligible)
Working Conditions: Normal office environment. Occasional travel, non-standard or extended work may be required based on project needs. Must have a valid driver's license with satisfactory driving record in accordance with Nationwide standards.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 10/23/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Process Management : $77,000.00-$159,000.00The expected starting salary range for Consultant, Process Management : $86,000.00 - $128,000.00
Auto-ApplyConsultant, Program Underwriting - Alternative Ventures (Middle Market to Large Commercial Casualty Referrals)
Grandview Heights, OH jobs
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
This role will serve as the lead referral underwriter for complex Casualty Middle Market to Large Commercial multinational accounts sourced by N2G.
N2G is a joint venture created by two insurance powerhouses: Nationwide Mutual Insurance Company (Nationwide ), one of the largest insurance and financial services companies in the U.S., and Generali Global Corporate & Commercial, a top global insurance company based in Italy.
Compensation grade GSD150.
#LI-AS1
#LI-remote
Summary
Are you a problem solver who can analyze complex risk and find insurance solutions that balance customer needs with business goals? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to help people solve real challenges, we want to know more about you!
As a Consultant, you'll be responsible for reviewing and analyzing numerous, highly complex lines of business. You'll underwrite individual risk for acceptability, pricing, coverage, terms and conditions. You'll lead in the development and integration of new and existing programs and identify new program opportunities. You will participate in making reinsurance decisions; assist in developing and implementing loss control and risk management strategies. You'll collaborate between business partners for development and implementation of program specific tools (i. e. underwriting guidelines, forms/rate filings, etc) for new programs or modifications to existing programs. You'll communicate program updates to program managers and other business liaisons. In order to succeed, you will need to build and maintain effective relationships with internal business liaisons, external program managers, and brokers. You will be responsible for the training and mentoring of underwriting team members.
Job Description
Key Responsibilities:
Drives the sales and underwriting relationship for Programs products and services. Provides input and data to help drive and implement strategic underwriting plans. Provides business forecasting related to trends, and profitability within Program vertical. Responsible for achieving established goals for assigned programs.
Analyzes program manager relationships/results and recommends corrective actions if necessary. Understands business needs and identifies new business opportunities.
Reviews highly complex (e.g. including shared and layered property, general liability, excess, auto, recreation marine, energy, environmental, inland marine, warranty and workers compensation) individual risks, programs, or referrals within assigned territory from program managers and declines or accepts business based upon information necessary to make the decision. Some of the risks could be multinational or have alternative arrangements in place that make them unique. Acts as a subject matter expert in analyzing exposures to losses; develops adequate premium charge for the exposure. Determines appropriate endorsements and exclusions to address loss exposures for the insurance contract.
Actively engages in discussions with re-insurers per department guidelines verifying the appropriate use of all reinsurance facilities used by the department, including various treaty, semiautomatic and facultative reinsurance. Responsible for compiling data to be provided for reinsurers presentations. Maintains good working relationship with re-insurers.
Develops and implements underwriting guidelines, rates, forms, product endorsements and procedures. Assists in the development of department policies and underwriting and standard methodologies.
Interacts with various business partners (i.e. claims, actuary, compliance, etc.) to achieve company goals and objectives. Acts as an internal consultant responsible for resolving escalated issues and communicating to business liaisons and external sources regarding program initiatives.
Responsible for audits of individual risks/programs for compliance with company guidelines, state regulations and reinsurance conditions. Development and implementation of specific action plans may be required. Responsible for the resolution of advanced complex technical issues.
Independently establishes and maintains effective relationships with Program Managers in order to generate growth and profitably. Travels to existing and potential program manager offices, as required for marketing visits. Frequently entertains Program Mangers to market services and ensure strong relationship to write profitable business.
Leads in the implementation of all new programs from development of underwriting guidelines, form/rate filings, compliance/regulatory matters, finance, reinsurance, claims, legal, accounting, actuarial and marketing matters to ensure proper program integration.
Attends industry functions to promote E&S/S Programs brand and capabilities of the programs team in order to help identify new program business opportunities.
Acts as a resource for direction, training and guidance for less experienced staff. May be responsible for underwriting and support staff.
Maintains knowledge of insurance regulations; provides consulting regarding legislation that impacts the organization.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director/AVP. Acts primarily as an individual contributor; may have three or less direct reports.
Typical Skills and Experiences:
Education: Undergraduate studies with focus in Finance, Accounting Economics, and/or Risk Management. Graduate degree preferred.
Experience: Typically five or more years related experience as a Professional, Financial and/or Specialty lines underwriter. Program leadership experience in professional lines of business is preferred. Some experience in the technical aspects of data management, imaging and procedures and processes helpful.
Knowledge, Abilities and Skills: Demonstrated knowledge of Professional, Financial, and/or Specialty lines underwriting policies, practices and procedures, insurance law and underwriting marketing principles and techniques. Strong understanding of financial documents, financial analysis, investments, market conditions essential. Legal knowledge related to insurance, contract and business law preferred. Understanding of employment principles and practices. Must possess strong verbal and written communication skills to interact with internal/external business partners at all levels. Must have skills to influence and negotiate with internal/external business partners at all levels. Must have the ability to manage large programs; develop and apply innovative approaches to program initiatives and problem solutions. Proven ability to analyze and interpret mathematical, statistical and logical data, and evaluate its reliability and significance. Must have project and process management skills. Must have ability to evaluate, analyze and devise solutions to complex programs; implement the most appropriate solution and monitor the effectiveness. Ability to support numerous internal/external business partners and make decisions that reflect the goals of the company, both financially and ethically. Ability to lead, train, motivate employees and set work priorities. Ability to apply/learn job related software.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment. Ability to travel locally and overnight for client meetings as needed.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 10/30/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Program Underwriting - Alternative Ventures : $108,000.00-$224,000.00The expected starting salary range for Consultant, Program Underwriting - Alternative Ventures : $120,000.00 - $180,000.00
Auto-ApplyConsultant, Business Consulting (Life Product Strategy Development)
Columbus, OH jobs
Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
This position is part of the Life Insurance Product Team and is responsible for leading the strategy, development, and ongoing management of Nationwide's Life Illustrator software application, as well as a third-party illustration platform (Winflex). The role serves as a key liaison between business stakeholders and illustration vendors, driving alignment on priorities and ensuring seamless execution of illustration-related initiatives.
Key responsibilities include:
Product Implementation & Enhancement: Oversee illustration support for new life insurance products, product and rider enhancements, rate changes, and regulatory updates.
Vendor Coordination: Collaborate closely with internal teams and external vendors to communicate direction, manage timelines, and ensure delivery of high-quality illustration solutions.
Quality Assurance & Timely Delivery: Lead testing efforts to validate illustration accuracy and ensure timely launches aligned with business objectives.
Illustration Output & Experience: Continuously improve the illustration experience and output to meet evolving business and customer needs.
Inforce Product Support: Maintain and enhance illustration capabilities for inforce products, ensuring accuracy and relevance.
Ideal Candidate Profile:
We're seeking a seasoned professional with expertise in life insurance products, illustration systems, and sales concepts. The ideal candidate will have a strong understanding of both technical and business aspects of life insurance illustrations, with a proven ability to manage complex initiatives and collaborate across cross-functional teams.
It is our intention to fill this role in Columbus, Ohio. However, on occasion, applications from internal candidates working remotely who bring critical industry skills and relevant experience may be considered.
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
#LI-LP1
Summary
We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!
As a Consultant, you'll act independently or as a member of a team responsible for establishing a common understanding of the business environment in which a project must be defined, designed, created, deployed, used and supported. You will participate in major process modeling, analysis and design efforts providing business performance management, organizational design and business risk management capabilities to formulate pragmatic, forward facing and impactful business transformation plans.
Job Description
Key Responsibilities:
Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and duplications.
Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.
Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures. Responsible for communicating to customers, management and external sources.
Identifies critical elements of a business process that need to be managed. Defines criteria of performance success. Reports performance in a cohesive manner.
As a team member, participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Provides significant contribution in executing business unit level change.
Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.
Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company. Evaluates new technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements.
Develops compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with current operating model and/or desired target state operating models.
May provide direction, training and guidance for less experienced staff. May assign responsibility for tasks, sets clear objectives and monitors progress and results. May monitors project schedules and costs. May develops project plans, work breakdown structures and desired outcomes for overall solution delivery.
Performs other responsibilities as assigned.
Reporting Relationships: Reports to Director. This is an individual contributor role and does not have direct reports; may have opportunity to lead projects or teams.
Typical Skills and Experiences:
Education: Undergraduate studies in computer science, management information, business, mathematics or related field desired. Graduate studies are preferred.
Experience: Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives. Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration. In-depth experience with process redesign methods and tools. Three years of experience in project management is preferred.
Knowledge, Abilities and Skills: Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a variety of tools, concepts and techniques. Understanding of new technologies and developments in the technology industry. Detailed knowledge of the system development life cycle. Knowledge of project management concepts and techniques are required. Thorough knowledge of facilitation, performance management, organizational design and managing organization change. Ability to lead large or sophisticated projects. Effective communication skills and ability to deal with ambiguity.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not eligible)
Working Conditions: Normal office environment. Extended work hours may be required based on workload. May require occasional travel.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Auto-ApplyConsultant, Business Insights
Columbus, OH jobs
Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
To be successful in this role, the applicant will need to have a high degree of intellectual curiosity and the desire to translate information into actionable insights. The customers for this role are the Nationwide Financial Annuity leadership team so successful candidates need to be able to influence others without authority over them. Strong written and oral communication skills are vital.
This position will be hired on a SuccessFlex basis.
This is a hybrid position located in Columbus Ohio, and you will be required to come into the office three days per week.
It is our intention to fill this role in Columbus, Ohio. However, on occasion, applications from internal candidates working remotely or external candidates who bring critical industry skills and relevant experience may be considered.
This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.
Internal Compensation Grade: G4
Summary
We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude, and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you!
As a Consultant, Business Insights, you'll extract data to obtain knowledge and insights, manipulate internal and external data through R/SAS/SQL/Python, perform diagnostic and inferential analysis, investigate complex business concerns using data and statistical techniques, apply analysis or visualization techniques, build forecasts and/or projections of possible business futures and benefits, and communicate key findings to business partners. Your focus will be to maximize insight gained from internal and external data to ensure that business partners are making decisions in an optimally informed way.
Job Description
Key Responsibilities:
Applies substantive business expertise to render insights and forecast/project on extracted data sets to craft, package and communicate actional insights and recommendations to business partners.
Builds and maintains relationships and serves as a trusted business advisor to clients, internal risk partners and other stakeholders. Cultivates partnerships across the company to ensure methodologies and assumptions align with corporate practices.
Participates in the development of scope, risk/control matrix, project timelines and assignments. Responsible for effectively synthesizing own project work and the work of team members. Work may span more than one project or focus area.
Leverages statistical inferencing when conducting analysis. Communicates significance in findings when working with business partners. Utilizes appropriate visualization techniques as needed.
Collaborates with leaders to develop strategies for the business unit. Consults with business to understand, align, and deliver work that supports business objectives and priorities.
Determines appropriate information and data to be shared with customers. Shares financial and operational analyses with appropriate area of the company as assigned. Responsible for building business intelligence applications using R/Python/SQL/SAS/Tableau.
Manages special projects and serves as an analytic consultant and contact for team members and associates outside the department.
Serves as a consultant and subject matter expert for business areas during the intake and prioritization of data, reporting, analysis, and advanced analytics work
Contributes to the continuous improvement of department processes through ongoing initiatives.
May be responsible for preparation of reports and use of information systems, software and related sources of information. Also, may be responsible for training other users on report preparation and data base access and supporting the research, analysis and presentation of information.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director/Associate Vice President and does not have direct reports.
Typical Skills and Experiences:
Education: Undergraduate studies in data or business analytics , computer science, management information, business, mathematics or related field with post-graduate studies preferred
Experience: Typically, eight or more years of experience in data extraction, data manipulation, analysis, and data visualization. Experience with advanced statistical techniques such as business intelligence. Detailed experience with data-extraction problem solving; working with large structured and unstructured data sets and databases to build understandable and relevant analyses. Professional experience in insurance, financial services or a related industry preferred.
Knowledge, Abilities and Skills:
In-depth knowledge of business policies and procedures, customer service concepts and practices. Sophisticated understanding of creating and maintaining ad hoc and standard analysis, including data visualization, predictive modeling and business intelligence tools. Working knowledge to conduct extraction of data for functional and operational analysis and modeling. Strong communication skills for interactions with others. Ability to understand business processes and the data produced by them. Ability to understand functional and operational measurement needs, analyze data requests and interpret and translate business problems into solutions. Ability to work under tight time constraints. Capable of developing distinctive and understandable data visualizations.
Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.
Values:
Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment. Occasional travel, nonstandard or extended work may be required based on project needs.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Auto-ApplyConsultant, Claims - Indemnity Specialty
Remote
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.
Required Experience:
Demonstrated experience handling bodily injury claims, including evaluation, negotiation, and resolution.
Proven ability to manage litigated files, including collaboration with defense counsel, strategy development, and oversight of litigation budgets and outcomes.
Preferred Experience:
Exposure to product liability claims, particularly those involving complex coverage issues or high-severity losses.
Summary
Our team handles some of the most unique and interesting insurance claims at Nationwide. Do you have deep insurance industry knowledge, good negotiation skills and understand litigation? If you like variety in your work, have desire to collaborate and bring fair resolution to sophisticated specialty claims, we want to hear from you!
As a Claims Consultant, you'll work within broad limits and authority on specialty claims assignments of the highest technical complexity and coordination. We'll count on you to investigate and maintain specialty claims - asbestos, toxic tort and/or pollution or sexual molestation.
Job Description
Key Responsibilities:
Completes detailed review and analysis of claims. Investigates liability and damages.
Brings files to closure, either by voluntary dismissals or by negotiation of settlements.
Resolves amount of appropriate settlements or grounds for denial. Assists in the drafting of settlement documents.
Provides reserve analysis to ensure timely and accurate case reserves in according to optimal claims practices.
Negotiates cost sharing agreements between other insurance carriers and policyholders.
Maintains current knowledge of assigned insurance lines, court decisions which may impact the claims function, current guidelines and policy changes and modifications. This may require attendance at various seminars or training session
Creates and analyzes severe incident reports, reinsurance reports and other information to corporate office, Claims Management and Underwriting.
Performs continuous review of claims inventory. Prepares appropriate internal reports, memos and analysis on a regular basis.
Determines duty to defend and selects defense counsel as appropriate. Closely monitors outside counsel's work product. Reviews and gives input in all levels to interrogatories, etc. in each case. Manages litigation when appropriate.
Serves as company witness on coverage position at depositions. Attends mediation sessions in attempt to resolve claims. Prepares legal audits at various law firms.
Provides advice, counsel and training to Claims Representatives of all levels. Provides specialized training and consultation to non-claims areas as requested.
Delivers a positive customer service experience to all internal, external, current and prospective Nationwide customers.
Serves as lead Claims representative in area of specialty. Serves as back-up to claims management. Assists with selection and training of new representatives.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Claims Manager/Director.
Typical Skills and Experiences:
Education: Undergraduate degree in related field preferred. Post-graduate studies preferred.
License/Certification/Designation: State licensing where required. Relevant professional designations or certifications desirable (CPCU, CLU, IIA, AEI, etc.)
Experience: Eight years of specialty claims experience preferred.
Knowledge, Abilities and Skills: Proven superior knowledge of the best claims practices used to resolve the most sever and technically complex claims. Demonstrated knowledge of insurance contracts and legal aspects affecting regulatory and liability issues that relate to environmental and other specialty claims. Proven ability to meet customer needs and provide outstanding service by informing customers of the claims process and ensuring a positive customer experience. Ability to lead and train employees in all aspects of specialty claims review. Advanced verbal and written communication skills for interaction with technical professionals, insureds, federal agencies, the legal profession and other insurance companies. Ability to handle and prioritize multiple assignments.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the business unit executive and Human Resources.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment. Must be able to make physical inspection of loss sites, work irregular hours and travel with possible overnight requirements.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit and/or background check will be required as part of the selection process.
We currently anticipate accepting applications until 12/18/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.#claims Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Claims - Indemnity Specialty : $86,000.00-$178,000.00The expected starting salary range for Consultant, Claims - Indemnity Specialty : $95,000.00 - $143,000.00
Auto-ApplyConsultant, Business Capability Team Analysis (Salesforce Administration)
Ohio jobs
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Executing day-to-day configuration, support, maintenance and improvement of the platform.
Salesforce user maintenance - support users in the following ways:
Case management
User and license management
Defect management - identify defects and escalate to PO/PM/IT partners as appropriate
Research and innovate new technical solutions.
Stay informed of new Salesforce new features / functionality / updates
Configuration management - work with RM/PM/PO & stakeholders to define optimal processes and configure the platform, including:
Provide recommendations for process improvement.
DevOps/release management, working within IT governance model and scrum framework
User acceptance testing (UAT)
Further define/refine requirements
Administer and monitor data quality and health of the application. Work closely with the IT line to keep Salesforce working as designed.
Communicate Salesforce updates or concerns with users, as needed
Salesforce Certified Administrator certification required
#LI-JS2
Summary
Do you want to be a member of a team that aspires to lead business innovation in the insurance and financial services industry? Are you an entrepreneur at heart, able to pivot quickly and be agile in your approach? If you're passionate about fueling growth, driving improvement and solving needs in a way that haven't yet been imagined, then Nationwide's Business Capability Team management group may be the place for you!
As a Consultant, you will be responsible for providing subject matter expertise to inform business outcomes, in addition to providing competitive industry analysis for a product and journey across multiple lines of business.
You will also be a member of the broader product and journey team representing the interests of all business stakeholders. You will be responsible for measuring progress against business outcomes and timelines ensuring the technology solution aligns to the business strategy and delivers expected business benefit measured by adoption of changes. You'll provide key support and insights to the Business Capability Owner, representing the customer point of view while also examining processes and practices to determine how to best support the outcomes.
Job Description
Key Responsibilities:
Collaborates with Business Capability Owner on prioritization and develops requirements throughout the software development lifecycle to ensure business objectives and solution vision are being met.
Conducts competitive analysis on customer, product landscape and business segment specific competitors across multiple lines of business and experiences. Presents findings and recommendations to Business Capability Managers and/or Owners.
Assesses organizational impact for organizational change management planning. Coordinates communication and training and is accountable for overall business readiness. Provides recommendations to the Business Capability Manager and/or Owner and agile team.
Keeps up on the latest industry trends as well as customer needs and behaviors.
Serves as a source of expertise for direction, mentoring and guidance for less experienced analysts.
Participates in agile ceremonies, daily stand ups, show and tells, iteration planning and retrospectives.
Partners with Business Capability Manager to define KPIs that measure effectiveness of the product and journey with customers. Works with team to identify areas focus and provides insights to product and journey owner for prioritization.
Leads and execute design and development on business configurable tools where applicable in support of operational partners.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director/AVP.
Typical Skills and Experiences:
Education: Bachelors degree in business, IT or related field with advanced degree preferred.
Experience: Typically, 7 or more years of demonstrated experience delivering initiatives and conducting customer research to inform value-based solutions. Experience delivering work in an agile environment, leveraging product-centric principles and managing large scale initiatives with multiple dependencies.
Knowledge, Abilities and Skills: Deep knowledge of insurance industry. In depth understanding of agile planning practices and customer centric design. Strong command of verbal and written communication skills in addition to facilitation techniques. Ability to analyze quantitative and qualitative information and summarize for consumption by all levels. Ability to develop recommendations and influence the strategic vision and multi-year product roadmap. Strong business process design skills and ability to communicate findings in a clear and concise manner. Ability to work interpedently and manage large, complex tasks that span different subject matters.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resource Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not eligible (Exempt)
Working Conditions: Normal office environment.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 12/16/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Business Capability Team Analysis : $108,000.00-$200,000.00The expected starting salary range for Consultant, Business Capability Team Analysis : $108,000.00 - $162,000.00
Auto-ApplyConsultant Performance Analytics
Consultant job at The Hartford
Consultant Perf Analytics - GB08BE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
A Performance Analytics Consultant works with their team to execute the vision and strategy for data and performance analytics in Personal Lines. They will cultivate a culture of data driven decision making, accountability and execute on strategic initiatives resulting in profitable growth. As a true partner to Personal Lines product organization, they will have the technical expertise to leverage the power of data and business knowledge to communicate scope and impact to product business partners.
Who are we?
We analyze data to help the business make informed analytics-based decisions.
The Personal Line Performance Analytics team monitors Key Performance Indicators (KPI) of Auto and Home insurance. We analyze KPI trends, compare actual performance to expectations to answer questions like
+ Which areas are lagging compared to expectations?
+ What actions would result in profitable growth?
We combine product knowledge and analytics to upskill and deliver actionable insights to the Personal Lines organization. We use advanced methodology and tools to efficiently analyze and then must accurately articulate results so business partners understand the metrics and can take action.
RESPONSIBILITIES:
+ Work with teammates to perform monitoring tasks of strategic initiatives and products, identify areas of risks, opportunities, and provide actionable insights. Work with & understands production, performance & modeled metrics
+ Develop a deep understanding of Personal Line data assets. Has the ability to combine data from multiple disparate sources.
+ Provides solutions to customer needs on large-scale projects and ad-hoc questions. Independently resolves low to medium complexity customer requests.
+ Is a Performance Analytics partner who aids state product management
The ideal candidate for the Performance Analytics Consultant Position
+ Has business analytics skills and can translate the story to business partners
+ Asks intriguing questions to get key information from business partners, builds strong partnerships, and helps lift the analytical capabilities of the organization
+ Is creative, collaborative, and eager to learn new things
+ Has foundational knowledge of insurance product coverages, common metrics, & actuarial loss concepts
+ Has basic knowledge of SQL
+ Has interest in learning new analytical strategies and building expertise with various tools
QUALIFICATIONS:
+ Prior Personal or Commercial Insurance experience is required
+ Product or Pricing Work Experience preferred.
+ Project Management Work Experience. Has the ability to work in a diverse group, form a project outline and march the project to completion.
+ Technical Skills: Working knowledge of analytical and reporting tools. Has basic knowledge & the ability to write SQL queries to pull data.
+ Communication Skills: Ability to build working relationships with business partners & and break down complex topics in order to solve problems.
+ Ability to work effectively both in a team environment and independently.
+ Experience understanding database structures and data architecture is a plus.
This role will have a Hybrid work arrangement, with the expectation of working in one of the offices listed 3 days a week (Tuesday through Thursday)
Candidates must be authorized to work in the US without company sponsorship
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$77,600 - $116,400
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us (************************************* | Our Culture (******************************************************* | What It's Like to Work Here (************************************************** | Perks & Benefits (*********************************************
Every day, a day to do right.
Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do.
Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable?
That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.
And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day.
About Us (*************************************
Our Culture
What It's Like to Work Here (**************************************************
Perks & Benefits
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Accessibility Statement Producer Compensation (**************************************************
EEO
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Workday Absence Consultant
Columbus, OH jobs
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Human Resources, Project Management, Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$94,400.00 - $155,800.00
**Target Openings**
1
**What Is the Opportunity?**
Travelers is seeking a Workday Absence Consultant to join our organization as we grow and transform our HR Technology landscape. This role will primarily be aligned to Workday Absence and will require the candidate to partner with stakeholders across HR and HR Technology team to understand business needs, define requirements, configure, test and implement based on user or system design specifications. This role should have excellent Workday Absence domain knowledge and be up to date on the most recent releases as well as be able to consult on the numerous touchpoints and dependencies between Workday Absence and the other Core modules (Benefits, Payroll, Time tracking and Third-Party Integrations).
Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.
**What Will You Do?**
+ Primary lead in the Workday Absence module to include best practices for the system architecture from concept through requirements, design, build, test, deploy and on-going maintenance.
+ Provide subject matter expertise within Absence with proven excellent working knowledge of Absence and partner with stakeholders to understand pain points, prioritize requirements and identify opportunities to improve processes and efficiencies by leveraging Workday functionality.
+ Utilizes business and system knowledge to support business needs.
+ Understands the political nature of the organization and works appropriately within it; effectively establishes collaborative relationships and alliances throughout the organization.
+ Possesses in-depth knowledge of a particular business capability, product and/or system domain.
+ Understands impacts of changes to current state business process, data, feeds and systems. Identifies potential impacts in other systems domains.
+ May participate in departmental or divisional planning process. Provides subject matter expertise and capabilities to Business and IT Projects.
+ Using business acumen, makes recommendations for operational process improvements on projects and/or system enhancements.
+ Works with stakeholders to prioritize requirements effectively based on business value, risks and constraints.
+ Develops requirements work plans, identifies task dependencies, develops estimates and determines resource skill requirements; supports risk management and change management activities.
+ Validates the solution (people, process and technology) meets the business capability, product or system objectives.
+ Identifies appropriate subject matter experts and stakeholders to participate in requirements sessions.
Documentation and Training:
+ Maintains documentation of current state systems and processes.
+ Assures development of training materials and business implementation/transition is completed.
Production support/troubleshooting:
+ Leads troubleshooting and defect resolution. This includes requesting resources, migration through environments and ticket management.
+ Proactively communicates status of enhancements, change requests and defects. Responsible for change, defect and enhancement request process and assignment of approved work for team.
+ Simultaneously supports multiple projects as assigned.
**What Will Our Ideal Candidate Have?**
+ **_Bachelors degree in Business, MIS, or other related field preferred._**
+ **_Five years of experience supporting Workday Absence including configuration expertise._**
+ **_One year of experience leading technical teams preferred._**
+ **_A general understanding of how other HR functional areas interact with Absence._**
+ Business Perspective (Advanced): Uses knowledge of internal and external factors impacting the property casualty industry to make decisions.
+ Technology (Advanced): Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools).
+ Analytical Thinking (Advanced): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
+ Relationship Management (Advanced): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
+ Communication (Advanced): Demonstrates effective verbal, written, and listening communication skills.
+ Facilitation (Advanced): Uses and adjusts style and technique to assist group process and understanding.
+ Teamwork (Advanced): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result.
+ Conflict Management (Advanced): Brings conflicts into the open and resolves them collaboratively.
+ Change Management / Resilience (Advanced): Remains energized and focused in the face of ambiguity, change or strenuous demands.
+ Risk Taking (Intermediate): Identifies, assesses, manages and takes intelligent risks to attain objectives
**What is a Must Have?**
+ High school diploma or equivalent required.
+ Five years of experience supporting business technology systems required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Management Consultant-Commercial Construction Industry (Commission Based)
Columbus, OH jobs
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Corporate Services/Other, Finance and Accounting, Operations
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$70,000.00 - $70,000.00
**Target Openings**
1
**What Is the Opportunity?**
The Performance Construction Advisors (PCA) is a wholly-owned subsidiary of Travelers. PCA facilitates executive peer groups which are exclusive gatherings of seven to ten CEOs where, with the assistance of a professional facilitator, non-competing leaders openly review their companies and share information in a focused effort to build breakthrough success for themselves, their families, their employees, and their customers. In addition, PCA offers consulting services that help family-owned and other closely held business owners and leaders make more money in less time with fewer headaches with a higher quality of life. Acting as a Peer Group Facilitator and Senior Consultant, the Business Consultant facilitates meetings of closely held business CEOs and executives and delivers one-on-one consulting services as assigned. The successful candidate will possess considerable business experience broadly applicable to executing PCA's peer group facilitation and one-on-one consulting programs while also having latitude to creatively address client needs.
This is a fully-Commissioned role. Employees in this role will be paid a draw of $70,000 and have the opportunity to earn the majority of their pay through commission payments.
**What Will You Do?**
+ Develop relationships and facilitate peer group meetings of commercial construction CEOs and executives.
+ Collect and analyze financials of peer group members.
+ Work closely with peer group host companies in preparation for peer group meetings.
+ Coordinate with other PCA staff for meeting preparation, logistics, and follow-through.
+ Conduct peer group meetings on time, on task, and with exceptional quality.
+ Hold peer group members accountable for follow-through on group recommendations.
+ Deliver limited one-on-one consulting to peer group members to assist in goal attainment.
+ Actively seek one-on-one consulting opportunities within the assigned peer groups.
+ Deliver additional one-on-one consulting as assigned.
+ Follow PCA's established processes and best practices for peer group facilitation and one-on-one consulting - and contribute to the continuous improvement of these processes and practices.
+ Maintain accurate member/client records.
+ Coordinate closely with other functions to maximize member experience and lifetime value.
+ Provide input into developing and maintaining the peer group program operations manual.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ 5 years experience consulting with closely held business owners.
+ Experience owning or operating a commercial construction business.
+ Proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions.
+ Demonstrable delivery of high quality work/service within agreed upon timeframes.
+ Able to communicate as a peer to highly successful, strong-willed CEO members.
+ Equally exceptional team and individual performer.
+ Helpful and highly responsive.
+ Strong problem solving ability.
+ Strong organizational skills.
+ Strong, articulate communication skills.
+ Entrepreneurial.
+ Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
+ Capable and comfortable with web-based applications integrated into PCA's established processes and best practices.
**What is a Must Have?**
+ Bachelor's degree required.
+ 10 years of business experience required.
+ Ability to travel up to 75% of the time required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .