Account Manager jobs at The HC Companies

**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The primary responsibility of the Client Relationship Manager is to develop and maintain the relationship between Mayo Clinic and the client. The Client Relationship Manager leads strategy discussions with the client and develops an account plan that defines client success and the path to achieve that success. This effort includes interacting with and facilitating conversations with C-suite, physician, and account liaisons for all needs of both strategic account leadership and tactical execution of deliverables for respective accounts. The incumbent will be expected to fully understand the products/services as part of the assigned programs or Mayo Clinic Platform more broadly. A successful Client Relationship Manager will also have the necessary emotional intelligence to successfully navigate collaborations and drive advancements in strategic priorities for the clients. This will include interfacing with other Mayo Clinic Platform teams, managing go-live and onboarding activities, and resolving issues. The Client Relationship Manager will be engaged early in the development of the relationship between the client and Mayo Clinic, interfacing with the Prospecting, Due Diligence, Sales, and Implementation teams to ensure a solid foundation is established to enable a successful long-term relationship. During the onboarding process, the Client Relationship Manager will be established as the primary point of contact between the client and Mayo Clinic. As a result, the Client Relationship Manager is responsible for promoting and instilling Mayo Clinic's core values within the relationship. The Client Relationship Manager will continue as the primary point of contact throughout the relationship to ensure overall alignment with strategy. The Client Relationship Manager will report regular status updates to Mayo Clinic Platform and the client and is accountable for accurate billing / timely payment of invoices. Must be able to effectively manage time and priorities across multiple clients. The Client Relationship Manager will be expected to manage client expectations and to promote and coordinate professional services to deliver value add solutions to the client. Key success metrics: client satisfaction, client retention, product utilization, revenue growth, expense management, and maintaining account management discipline. **Candidate must live within one of the following states to be considered: Ohio, Indiana, Illinois, Michigan, Wisconsin, Minnesota, Iowa, Missouri, Kansas, Nebraska, South Dakota, North Dakota.** **Qualifications** Bachelor's degree in business administration, Sales, Marketing, Management, Healthcare, or related field with 3 years of experience in account management, client/customer service or sales within the healthcare, or health-related business OR master's degree in business administration, Sales Marketing, Management, Healthcare, or related field with 1 year of experience in account management, client/customer service, or sales within healthcare or health-related business. Proven success interacting with all levels of key decision-makers both externally and internally to meet client and organizational needs. Excellent oral and written communication skills to effectively facilitate meetings, deliver presentations, craft proposals, and communicate clearly and succinctly. Must be proficient in English **Exemption Status** Exempt **Compensation Detail** $105,352 - $147,400 / year **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Monday - Friday, Business Hours 100% Remote. 20%+ travel This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. **Weekend Schedule** Not Applicable **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Julie Melton **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities The primary responsibility of the Client Relationship Manager is to develop and maintain the relationship between Mayo Clinic and the client. The Client Relationship Manager leads strategy discussions with the client and develops an account plan that defines client success and the path to achieve that success. This effort includes interacting with and facilitating conversations with C-suite, physician, and account liaisons for all needs of both strategic account leadership and tactical execution of deliverables for respective accounts. The incumbent will be expected to fully understand the products/services as part of the assigned programs or Mayo Clinic Platform more broadly. A successful Client Relationship Manager will also have the necessary emotional intelligence to successfully navigate collaborations and drive advancements in strategic priorities for the clients. This will include interfacing with other Mayo Clinic Platform teams, managing go-live and onboarding activities, and resolving issues. The Client Relationship Manager will be engaged early in the development of the relationship between the client and Mayo Clinic, interfacing with the Prospecting, Due Diligence, Sales, and Implementation teams to ensure a solid foundation is established to enable a successful long-term relationship. During the onboarding process, the Client Relationship Manager will be established as the primary point of contact between the client and Mayo Clinic. As a result, the Client Relationship Manager is responsible for promoting and instilling Mayo Clinic's core values within the relationship. The Client Relationship Manager will continue as the primary point of contact throughout the relationship to ensure overall alignment with strategy. The Client Relationship Manager will report regular status updates to Mayo Clinic Platform and the client and is accountable for accurate billing / timely payment of invoices. Must be able to effectively manage time and priorities across multiple clients. The Client Relationship Manager will be expected to manage client expectations and to promote and coordinate professional services to deliver value add solutions to the client. Key success metrics: client satisfaction, client retention, product utilization, revenue growth, expense management, and maintaining account management discipline. Candidate must live within one of the following states to be considered: Ohio, Indiana, Illinois, Michigan, Wisconsin, Minnesota, Iowa, Missouri, Kansas, Nebraska, South Dakota, North Dakota. Qualifications Bachelor's degree in business administration, Sales, Marketing, Management, Healthcare, or related field with 3 years of experience in account management, client/customer service or sales within the healthcare, or health-related business OR master's degree in business administration, Sales Marketing, Management, Healthcare, or related field with 1 year of experience in account management, client/customer service, or sales within healthcare or health-related business. Proven success interacting with all levels of key decision-makers both externally and internally to meet client and organizational needs. Excellent oral and written communication skills to effectively facilitate meetings, deliver presentations, craft proposals, and communicate clearly and succinctly. Must be proficient in English Exemption Status Exempt Compensation Detail $105,352 - $147,400 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday, Business Hours 100% Remote. 20%+ travel This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Weekend Schedule Not Applicable International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Julie Melton

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. **Location** Allows for Work From Home in the Seattle, WA metro area. Requires at least 50% or more of time conducting sales activities outside of the office. **The Main Responsibilities** + Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company. + Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts. + Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services. + Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements. + Provides input to sales management about trends and changes taking place within the customer's organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer. **What We Look For in a Candidate** Basic Qualifications: + 10+ years of industry sales experience. + Minimum skills required to perform in this role. + Attention to detail with good organizational capabilities. + Ability to prioritize with good time management skills. + Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. + Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction. + Proficient in MS office products: Outlook, Word, Excel, and PowerPoint. Preferred Qualifications: + Knowledge and understanding of the telecom industry's competitive landscape. + Experience with Salesforce.com. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $136,437 - $181,913 in these states: WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-HE1 \#LI-Remote \#GLE Requisition #: 340547 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

The primary responsibility of the Client Relationship Manager is to develop and maintain the relationship between Mayo Clinic and the client. The Client Relationship Manager leads strategy discussions with the client and develops an account plan that defines client success and the path to achieve that success. This effort includes interacting with and facilitating conversations with C-suite, physician, and account liaisons for all needs of both strategic account leadership and tactical execution of deliverables for respective accounts. The incumbent will be expected to fully understand the products/services as part of the assigned programs or Mayo Clinic Platform more broadly. A successful Client Relationship Manager will also have the necessary emotional intelligence to successfully navigate collaborations and drive advancements in strategic priorities for the clients. This will include interfacing with other Mayo Clinic Platform teams, managing go-live and onboarding activities, and resolving issues. The Client Relationship Manager will be engaged early in the development of the relationship between the client and Mayo Clinic, interfacing with the Prospecting, Due Diligence, Sales, and Implementation teams to ensure a solid foundation is established to enable a successful long-term relationship. During the onboarding process, the Client Relationship Manager will be established as the primary point of contact between the client and Mayo Clinic. As a result, the Client Relationship Manager is responsible for promoting and instilling Mayo Clinic's core values within the relationship. The Client Relationship Manager will continue as the primary point of contact throughout the relationship to ensure overall alignment with strategy. The Client Relationship Manager will report regular status updates to Mayo Clinic Platform and the client and is accountable for accurate billing / timely payment of invoices. Must be able to effectively manage time and priorities across multiple clients. The Client Relationship Manager will be expected to manage client expectations and to promote and coordinate professional services to deliver value add solutions to the client. Key success metrics: client satisfaction, client retention, product utilization, revenue growth, expense management, and maintaining account management discipline. Candidate must live within one of the following states to be considered: Ohio, Indiana, Illinois, Michigan, Wisconsin, Minnesota, Iowa, Missouri, Kansas, Nebraska, South Dakota, North Dakota. Qualifications Bachelor's degree in business administration, Sales, Marketing, Management, Healthcare, or related field with 3 years of experience in account management, client/customer service or sales within the healthcare, or health-related business OR master's degree in business administration, Sales Marketing, Management, Healthcare, or related field with 1 year of experience in account management, client/customer service, or sales within healthcare or health-related business. Proven success interacting with all levels of key decision-makers both externally and internally to meet client and organizational needs. Excellent oral and written communication skills to effectively facilitate meetings, deliver presentations, craft proposals, and communicate clearly and succinctly. Must be proficient in English

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As Sr. Account Director, you will be joining the Federal Civilian Specialized Sales team, focusing on IT Solutions. This role will be instrumental in continuing to grow the Lumen brand both as a MSP and MSSP. You possess a hunter and curious mentality and have a proven track record of outcome-based selling including cultivating relationhips and penetrating into dim/dark accounts. You are customer-obsessed and have the ability to become a trusted advisor to deliver business value and outcomes to key stakeholders and end-users. Our team is looking for individuals who embody our values of trust, teamwork, collaboration, respectfulness, and integrity. **The Main Responsibilities** + Exceed measurable sales objectives and extend the Lumen brand as a MSP/MSSP on aligned Civilian accounts. + Utilize outcome-based and consultative approaches with key customer stakeholders to address their complex business needs/challenges and legacy IT systems as well as support them on their modernization goals. + Meet with key decision makers and C-leveals to present Lumen's value proposition. + Collaborate with Lumen's systems engineers and architects to design and position compelling, innovative solutions. + Build and execute against strategic and tactical account plans that produce results, while developing enduring customer connections. **What We Look For in a Candidate** + 10+ years of technology sales experience in Federal (Civilian or DOD) or working with government customers. + Demonstrable experience in identifying and creating opportunities to help customers modernize and transform their business. + Experience evaluating RFx's through Govwin and government websites for potential opportunities. + Developing and executing account and pursuit plans with BD, Capture, Proposal, Offer Management and other internal stakeholders. + Solid experience with Salesforce and excellent funnel, organizational and time management skills. + Excellent people skills, history of strong performance, grit, take ownership mentality, customer-obsessed, and ability to build relationships at all levels, internally and externally. + Previous selling experience and technical acumen in one or more of the following areas: Networking, Managed Services and Professional Services, Cybersecurity, Cloud Computing and AI. + Creative. Problem-solver. Persistent and agile with roll-up your sleeves, "let's get it done" attitude. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $132,300 - $176,400 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $138,915 - $185,220 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $145,530 - $194,040 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure **What to Expect Next** \#LI-FP1 Requisition #: 338996 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As Sr. Account Director, you will be joining the Federal Civilian Specialized Sales team, focusing on IT Solutions. This role will be instrumental in continuing to grow the Lumen brand both as a MSP and MSSP. You possess a hunter and curious mentality and have a proven track record of outcome-based selling including cultivating relationhips and penetrating into dim/dark accounts. You are customer-obsessed and have the ability to become a trusted advisor to deliver business value and outcomes to key stakeholders and end-users. Our team is looking for individuals who embody our values of trust, teamwork, collaboration, respectfulness, and integrity. **The Main Responsibilities** + Exceed measurable sales objectives and extend the Lumen brand as a MSP/MSSP on aligned Civilian accounts. + Utilize outcome-based and consultative approaches with key customer stakeholders to address their complex business needs/challenges and legacy IT systems as well as support them on their modernization goals. + Meet with key decision makers and C-leveals to present Lumen's value proposition. + Collaborate with Lumen's systems engineers and architects to design and position compelling, innovative solutions. + Build and execute against strategic and tactical account plans that produce results, while developing enduring customer connections. **What We Look For in a Candidate** + 10+ years of technology sales experience in Federal (Civilian or DOD) or working with government customers. + Demonstrable experience in identifying and creating opportunities to help customers modernize and transform their business. + Experience evaluating RFx's through Govwin and government websites for potential opportunities. + Developing and executing account and pursuit plans with BD, Capture, Proposal, Offer Management and other internal stakeholders. + Solid experience with Salesforce and excellent funnel, organizational and time management skills. + Excellent people skills, history of strong performance, grit, take ownership mentality, customer-obsessed, and ability to build relationships at all levels, internally and externally. + Previous selling experience and technical acumen in one or more of the following areas: Networking, Managed Services and Professional Services, Cybersecurity, Cloud Computing and AI. + Creative. Problem-solver. Persistent and agile with roll-up your sleeves, "let's get it done" attitude. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $132,300 - $176,400 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $138,915 - $185,220 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $145,530 - $194,040 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure **What to Expect Next** \#LI-FP1 Requisition #: 338996 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Job Details ARCH - Williamsport, PA Fully Remote 4 SALES 4 Year Degree or equivalent experience Road WarriorDescription Under the direction of the Director of Sales, the National Accounts Manager is responsible for driving the sale and support of Brodart's Books and Services business across the United States. This role focuses on achieving profitable sales growth through effective planning, training, and execution. The National Accounts Manager will develop and implement strategic initiatives to acquire and retain accounts for Brodart products and services while maintaining a strong focus on customer relationships and satisfaction. The ideal candidate will possess a strong understanding of public library products and services, including cataloging and processing, collection development and selection, opening day collections, integrated library systems (ILS), EDI ordering, and Brodart's online ordering platform, Bibz.com. Continuously create and refine strategies to win competitive accounts in both Lease and Cataloging Services. Maximize sales revenue through a long-term, profit-oriented approach that aligns with company goals. Collaborate with the Director and Vice President of Sales on strategic initiatives and lead the design and implementation of operational practices related to annual sales forecasting, territory planning, proposal requests, account profiling, Bibz.com training, Collection Development Services, and Bibz Analytics sales strategies. Conduct regular meetings with key accounts to ensure strategic growth plans are in place and maintained. Monitor and manage CRM opportunities to ensure data accuracy and timeliness. Partner with internal teams, including Customer Care and Collection Development, to meet customer goals and ensure profitability. Work closely with the Pricing Analyst to improve pricing workflows, implement price increases, and adjust pricing strategies to optimize margins. Participate in new account setup and profiling to ensure effective communication, clear expectations and smooth onboarding. Participate in bid team activities, including attending pre-bid meetings, contributing to bid responses, and sharing relevant customer and competitive insights. The role requires the ability to identify Compleat and Flex Cataloging & Processing opportunities for the Sales team, coordinate strategic approaches, and assist with on-site visits, profiling, and account setup when needed. Regular travel to Brodart's corporate office, customer locations, and to trade shows is necessary. Qualifications Bachelor's degree or equivalent combination of education and relevant experience. Minimum five (5) years of experience in consultative sales, preferably within the public library industry. Proven track record of achieving sales targets and managing complex client relationships. Experience with books, cataloging/processing services, vendor selection, or integrated library systems preferred. Proficiency in Microsoft Word, Excel, and Outlook is essential, along with the ability to quickly learn Brodart's customer relationship management (CRM) system and internal tools used for accessing reports and customer information. Exceptional and effective communication skills - both written and oral - with considerable attention to detail. Fast learner, adept at understanding and articulating new services/technologies and corresponding value propositions. Ability to thrive in a dynamic and complex market, while managing multiple strategic initiatives and aggressive goals and objectives. Analytical abilities to digest disparate datasets and raise material findings leading to product opportunities, customer retention, and risk mitigation. Outstanding organizational skills, ability to oversee multiple projects. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization. Navigate and advise on efforts related to complex customer requests or projects, escalating for assistance if needed Self-motivated team player who has fresh ideas when it comes to user adoptions and churn mitigation EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED Brodart Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As Sr. Account Director, you will be joining the Federal Civilian Specialized Sales team, focusing on IT Solutions. This role will be instrumental in continuing to grow the Lumen brand both as a MSP and MSSP. You possess a hunter and curious mentality and have a proven track record of outcome-based selling including cultivating relationhips and penetrating into dim/dark accounts. You are customer-obsessed and have the ability to become a trusted advisor to deliver business value and outcomes to key stakeholders and end-users. Our team is looking for individuals who embody our values of trust, teamwork, collaboration, respectfulness, and integrity. **The Main Responsibilities** + Exceed measurable sales objectives and extend the Lumen brand as a MSP/MSSP on aligned Civilian accounts. + Utilize outcome-based and consultative approaches with key customer stakeholders to address their complex business needs/challenges and legacy IT systems as well as support them on their modernization goals. + Meet with key decision makers and C-leveals to present Lumen's value proposition. + Collaborate with Lumen's systems engineers and architects to design and position compelling, innovative solutions. + Build and execute against strategic and tactical account plans that produce results, while developing enduring customer connections. **What We Look For in a Candidate** + 10+ years of technology sales experience in Federal (Civilian or DOD) or working with government customers. + Demonstrable experience in identifying and creating opportunities to help customers modernize and transform their business. + Experience evaluating RFx's through Govwin and government websites for potential opportunities. + Developing and executing account and pursuit plans with BD, Capture, Proposal, Offer Management and other internal stakeholders. + Solid experience with Salesforce and excellent funnel, organizational and time management skills. + Excellent people skills, history of strong performance, grit, take ownership mentality, customer-obsessed, and ability to build relationships at all levels, internally and externally. + Previous selling experience and technical acumen in one or more of the following areas: Networking, Managed Services and Professional Services, Cybersecurity, Cloud Computing and AI. + Creative. Problem-solver. Persistent and agile with roll-up your sleeves, "let's get it done" attitude. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $132,300 - $176,400 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $138,915 - $185,220 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $145,530 - $194,040 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure **What to Expect Next** \#LI-FP1 Requisition #: 338996 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As Sr. Account Director, you will be joining the Federal Civilian Specialized Sales team, focusing on IT Solutions. This role will be instrumental in continuing to grow the Lumen brand both as a MSP and MSSP. You possess a hunter and curious mentality and have a proven track record of outcome-based selling including cultivating relationhips and penetrating into dim/dark accounts. You are customer-obsessed and have the ability to become a trusted advisor to deliver business value and outcomes to key stakeholders and end-users. Our team is looking for individuals who embody our values of trust, teamwork, collaboration, respectfulness, and integrity. **The Main Responsibilities** + Exceed measurable sales objectives and extend the Lumen brand as a MSP/MSSP on aligned Civilian accounts. + Utilize outcome-based and consultative approaches with key customer stakeholders to address their complex business needs/challenges and legacy IT systems as well as support them on their modernization goals. + Meet with key decision makers and C-leveals to present Lumen's value proposition. + Collaborate with Lumen's systems engineers and architects to design and position compelling, innovative solutions. + Build and execute against strategic and tactical account plans that produce results, while developing enduring customer connections. **What We Look For in a Candidate** + 10+ years of technology sales experience in Federal (Civilian or DOD) or working with government customers. + Demonstrable experience in identifying and creating opportunities to help customers modernize and transform their business. + Experience evaluating RFx's through Govwin and government websites for potential opportunities. + Developing and executing account and pursuit plans with BD, Capture, Proposal, Offer Management and other internal stakeholders. + Solid experience with Salesforce and excellent funnel, organizational and time management skills. + Excellent people skills, history of strong performance, grit, take ownership mentality, customer-obsessed, and ability to build relationships at all levels, internally and externally. + Previous selling experience and technical acumen in one or more of the following areas: Networking, Managed Services and Professional Services, Cybersecurity, Cloud Computing and AI. + Creative. Problem-solver. Persistent and agile with roll-up your sleeves, "let's get it done" attitude. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $132,300 - $176,400 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $138,915 - $185,220 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $145,530 - $194,040 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure **What to Expect Next** \#LI-FP1 Requisition #: 338996 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As Sr. Account Director, you will be joining the Federal Civilian Specialized Sales team, focusing on IT Solutions. This role will be instrumental in continuing to grow the Lumen brand both as a MSP and MSSP. You possess a hunter and curious mentality and have a proven track record of outcome-based selling including cultivating relationhips and penetrating into dim/dark accounts. You are customer-obsessed and have the ability to become a trusted advisor to deliver business value and outcomes to key stakeholders and end-users. Our team is looking for individuals who embody our values of trust, teamwork, collaboration, respectfulness, and integrity. **The Main Responsibilities** + Exceed measurable sales objectives and extend the Lumen brand as a MSP/MSSP on aligned Civilian accounts. + Utilize outcome-based and consultative approaches with key customer stakeholders to address their complex business needs/challenges and legacy IT systems as well as support them on their modernization goals. + Meet with key decision makers and C-leveals to present Lumen's value proposition. + Collaborate with Lumen's systems engineers and architects to design and position compelling, innovative solutions. + Build and execute against strategic and tactical account plans that produce results, while developing enduring customer connections. **What We Look For in a Candidate** + 10+ years of technology sales experience in Federal (Civilian or DOD) or working with government customers. + Demonstrable experience in identifying and creating opportunities to help customers modernize and transform their business. + Experience evaluating RFx's through Govwin and government websites for potential opportunities. + Developing and executing account and pursuit plans with BD, Capture, Proposal, Offer Management and other internal stakeholders. + Solid experience with Salesforce and excellent funnel, organizational and time management skills. + Excellent people skills, history of strong performance, grit, take ownership mentality, customer-obsessed, and ability to build relationships at all levels, internally and externally. + Previous selling experience and technical acumen in one or more of the following areas: Networking, Managed Services and Professional Services, Cybersecurity, Cloud Computing and AI. + Creative. Problem-solver. Persistent and agile with roll-up your sleeves, "let's get it done" attitude. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $132,300 - $176,400 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $138,915 - $185,220 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $145,530 - $194,040 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure **What to Expect Next** \#LI-FP1 Requisition #: 338996 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won't be powered by slow, siloed platforms. It will be fast, intelligent, and deeply integrated into how modern teams build great products. Our mission is to make deep customer understanding effortless and always on. With Sprig, product teams no longer guess. They know. We are creating a future where AI uncovers insights, accelerates workflows, and enables teams to deliver exceptional customer experiences in real-time. Companies like Notion, Figma, Coinbase, and TripAdvisor already use Sprig to stay closer to their customers than ever before. We're scaling quickly toward $100M ARR, launching new AI-powered capabilities, and expanding our impact across the world's most innovative companies. If you're energized by bold ideas, rapid growth, and the opportunity to redefine an entire category, we'd love to meet you. About the Role We're seeking an Enterprise Account Executive to identify, engage, and close opportunities through in-person and virtual interactions, leveraging field events and campaigns to drive pipeline and revenue growth. This is a unique opportunity to be a high-impact, early member of the company. Reporting directly to our Head of Sales, you'll own the full sales cycle, focusing on building a robust pipeline through strategic outreach and leveraging events and meetings to engage prospects, build relationships, and close high-value deals. This is a hybrid role is based out of our San Francisco office. Your Impact Own and manage the entire sales cycle, from prospecting to closing, with a focus on six- to seven-figure ARR Enterprise deals Build and maintain a strong pipeline through proactive prospecting and outreach efforts. Conduct onsite meetings with prospects and clients Deliver polished and persuasive executive-level presentations that address client needs and position Sprig as a strategic partner Use modern AI sales tools to analyze sales performance, track progress, and continuously refine strategies Your Strengths 5+ years of experience selling SaaS solutions within high-growth startup companies (ideally Series A-C) Strong track record of consistently meeting or exceeding sales targets in a fast-paced environment Exceptional prospecting skills with the ability to independently build and manage a pipeline Willingness and ability to travel up to 25% of the time for onsite client engagements Familiarity with modern sales tools like Gong, Outreach, Salesforce, and LinkedIn Sales Navigator Self-starter with the ability to thrive in a dynamic startup environment Benefits & Perks Competitive Salary Competitive Employee Equity 401K Program Medical, Dental, and Vision Benefits FSA/HSA Benefit $175/month Commuter Benefit Additional Wellbeing Benefits Flexible Paid Time Off Paid Parental Leave Professional Development Stipend Hybrid Office Policy Lunch and dinner daily Company Sponsored Social Events At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig's future. Our Commitment to Diversity and Inclusion We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply. Employee Pay Disclosure The On Target Earnings (OTE) range for this full-time position is $270,000 - $320,000 + Equity + Benefits. Our cash compensation ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco, CA; New York, NY). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits. ***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters ************** email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.***

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As Sr. Account Director, you will be joining the Federal Civilian Specialized Sales team, focusing on IT Solutions. This role will be instrumental in continuing to grow the Lumen brand both as a MSP and MSSP. You possess a hunter and curious mentality and have a proven track record of outcome-based selling including cultivating relationhips and penetrating into dim/dark accounts. You are customer-obsessed and have the ability to become a trusted advisor to deliver business value and outcomes to key stakeholders and end-users. Our team is looking for individuals who embody our values of trust, teamwork, collaboration, respectfulness, and integrity. **The Main Responsibilities** + Exceed measurable sales objectives and extend the Lumen brand as a MSP/MSSP on aligned Civilian accounts. + Utilize outcome-based and consultative approaches with key customer stakeholders to address their complex business needs/challenges and legacy IT systems as well as support them on their modernization goals. + Meet with key decision makers and C-leveals to present Lumen's value proposition. + Collaborate with Lumen's systems engineers and architects to design and position compelling, innovative solutions. + Build and execute against strategic and tactical account plans that produce results, while developing enduring customer connections. **What We Look For in a Candidate** + 10+ years of technology sales experience in Federal (Civilian or DOD) or working with government customers. + Demonstrable experience in identifying and creating opportunities to help customers modernize and transform their business. + Experience evaluating RFx's through Govwin and government websites for potential opportunities. + Developing and executing account and pursuit plans with BD, Capture, Proposal, Offer Management and other internal stakeholders. + Solid experience with Salesforce and excellent funnel, organizational and time management skills. + Excellent people skills, history of strong performance, grit, take ownership mentality, customer-obsessed, and ability to build relationships at all levels, internally and externally. + Previous selling experience and technical acumen in one or more of the following areas: Networking, Managed Services and Professional Services, Cybersecurity, Cloud Computing and AI. + Creative. Problem-solver. Persistent and agile with roll-up your sleeves, "let's get it done" attitude. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $132,300 - $176,400 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $138,915 - $185,220 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $145,530 - $194,040 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure **What to Expect Next** \#LI-FP1 Requisition #: 338996 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won't be powered by slow, siloed platforms. It will be fast, intelligent, and deeply integrated into how modern teams build great products. Our mission is to make deep customer understanding effortless and always on. With Sprig, product teams no longer guess. They know. We are creating a future where AI uncovers insights, accelerates workflows, and enables teams to deliver exceptional customer experiences in real-time. Companies like Notion, Figma, Coinbase, and TripAdvisor already use Sprig to stay closer to their customers than ever before. We're scaling quickly toward $100M ARR, launching new AI-powered capabilities, and expanding our impact across the world's most innovative companies. If you're energized by bold ideas, rapid growth, and the opportunity to redefine an entire category, we'd love to meet you. About the Role We're seeking an Enterprise Account Executive - Expansion. to identify, engage, and close opportunities through in-person and virtual interactions, leveraging field events and campaigns to drive pipeline and revenue growth. This is a unique opportunity to be a high-impact, early member of the company. Reporting directly to our Head of Revenue, you'll own the full current customer sales cycle, focusing on building a robust pipeline through strategic outreach and leveraging events and meetings to engage prospects, build relationships, and close high-value deals. This is a hybrid role in our HQ SF office, 4x week Responsibilities Own all commercial aspects of your customer accounts: renewal, expansion, pricing, and contract strategy Serve as the face of the account relationship during onsite meetings and events Build strong, trust-based relationships with key stakeholders across product, research, design, and procurement teams Conduct in-person executive business reviews (QBRs), roadmap alignment, and renewal/expansion discussions Identify whitespace and expansion opportunities across Sprig's multi-product platform Lead account mapping, multi-threading, and executive engagement strategies to build deep customer relationships Run strategic check-ins and QBRs that elevate Sprig's position as a must-have research platform Forecast and manage your expansion pipeline, renewals, and internal approvals Collaborate with marketing on case studies and customer advocacy Provide product feedback and voice-of-customer insights to influence roadmap priorities Your Strengths 4+ years in a revenue-facing customer AE role Proven ability to drive renewals and expansion in mid-market or enterprise SaaS Strong commercial acumen-you're confident managing contracts and negotiating terms Skilled at account mapping and growing relationships across multiple stakeholders and functions Excellent communicator and trusted advisor to product, design, or research leaders Self-starter who thrives in fast-paced, startup environments and builds structure without rigid playbooks Can travel up to 20% of the time to visit current customers in person Work cross-functionally with go-to-market teams (CS, Marketing, Sales, BDR, and SCs.) Nice to Have Experience working with research or design teams Familiarity with multi-product SaaS companies Strong writing and presentation skills; able to simplify value across use cases and stakeholders Benefits & Perks Competitive Salary Competitive Employee Equity 401K Program Medical, Dental, and Vision Benefits FSA/HSA Benefit $175/month Commuter Benefit Additional Wellbeing Benefits Flexible Paid Time Off Paid Parental Leave Professional Development Stipend Hybrid Office Policy Lunch and dinner daily Company Sponsored Social Events At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig's future. Our Commitment to Diversity and Inclusion We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply. Employee Pay Disclosure The On Target Earnings (OTE) range for this full-time position is $250,000 - $300,000 + Equity + Benefits. Our cash compensation ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco, CA; New York, NY). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits. ***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters ************** email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.***

Major Gifts Manager Class: Salaried; Full-time Department: SCF Development Who We Are *************************** ********************************* Hunting is an ancient tradition passed down from the earliest times of man to the present day. Hunters participate directly in the natural world and care enough to make sure that it continues in all of its awesome beauty and diversity. Safari Club International (SCI) is a U.S.-based organization of more than 50,000 hunters and nearly 200 chapters worldwide, dedicated to protecting the right to hunt and to promote wildlife conservation. Between SCI and its sister organization, the SCI Foundation, we have put more than $70 Million on the ground for conservation since 2000. In the U.S. and abroad, hunters are part of a system that keeps the rivers, forests and fields intact and maintains the wildlife. Safari Club International Foundation (SCIF) has a 20-year history of being a leader in science-based, research-driven solutions to real problems facing wildlife conservation and sustainable use of wildlife resources. We partner with leading wildlife researchers at places like the Wyoming Migration Initiative at the University of Wyoming, the Center for Global Wildlife Conservation at SUNY-ESF, and the W.A. Franke College of Forestry and Conservation at the University of Montana, to bring the latest applied techniques to wildlife conservation issues. Summary The Major Gifts Manager will be responsible for the management, cultivation, major gift solicitation, and stewardship of their own portfolio of donors and prospects with a focus in Texas. In addition, the Major Gifts Manager will work with the VP of SCIF to support high-level fundraising efforts for Safari Club International Foundation's comprehensive fundraising campaign. The incumbent must be comfortable in dealing with a diverse group of individuals including, but not limited to, top Government Officials, foreign Diplomats, business leaders as well as individuals in the wildlife field. This position requires the incumbent to travel 50% of the time including mandatory travel to the SCI Annual Hunters Convention for 5-7 days during January or February. Responsibilities Personally manage a focused portfolio of 100+ major gift donors and prospects, to increase giving, deepen relationships with the Foundation, and build a pipeline of support. Work closely with staff and colleagues to conceptualize and implement strategies to identify and engage new prospects, in support of Foundation priorities. Craft effective proposals, reports, acknowledgements, and other related communications. Plan and execute various cultivation and stewardship activities. Maintain current and accurate records in the database. Performs other related duties as assigned. Qualifications Must demonstrate excellent organizational, analytical, and communication skills as well as extensive development experience, with demonstrated success in soliciting and closing gifts. Exceptional communication skills, both written and verbal as well as sense of urgency, attention to detail, and ability to think strategically, ability to interface with individuals at every level of an organization, both internally and externally. Ability to adapt quickly to, plan for, and manage multiple projects in a fast-paced setting along with strong initiative, self-motivation and integrity. Must be proficient with spreadsheet, word processing, database, and graphic presentation software programs and have the ability to become proficient with proprietary software as needed for the performance of the essential functions of the position. High School Diploma or equivalent; Bachelors degree in Conservation, Business or related field is preferred. Knowledge of wildlife conservation, education, a working background, and an appreciation of hunting and the outdoors is preferred. International travel. hunting experience, and Bilingual abilities are a plus; Spanish preferred. Must possess or be able to obtain a valid passport. Valid driver's license with ability to be insurable on SCI policy Any equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Safari Club International Foundation is an Equal Opportunity Employer.

Job Description Major Gifts Manager Class: Salaried; Full-time Department: SCF Development Who We Are *************************** ********************************* Hunting is an ancient tradition passed down from the earliest times of man to the present day. Hunters participate directly in the natural world and care enough to make sure that it continues in all of its awesome beauty and diversity. Safari Club International (SCI) is a U.S.-based organization of more than 50,000 hunters and nearly 200 chapters worldwide, dedicated to protecting the right to hunt and to promote wildlife conservation. Between SCI and its sister organization, the SCI Foundation, we have put more than $70 Million on the ground for conservation since 2000. In the U.S. and abroad, hunters are part of a system that keeps the rivers, forests and fields intact and maintains the wildlife. Safari Club International Foundation (SCIF) has a 20-year history of being a leader in science-based, research-driven solutions to real problems facing wildlife conservation and sustainable use of wildlife resources. We partner with leading wildlife researchers at places like the Wyoming Migration Initiative at the University of Wyoming, the Center for Global Wildlife Conservation at SUNY-ESF, and the W.A. Franke College of Forestry and Conservation at the University of Montana, to bring the latest applied techniques to wildlife conservation issues. Summary The Major Gifts Manager will be responsible for the management, cultivation, major gift solicitation, and stewardship of their own portfolio of donors and prospects with a focus in Texas. In addition, the Major Gifts Manager will work with the VP of SCIF to support high-level fundraising efforts for Safari Club International Foundation's comprehensive fundraising campaign. The incumbent must be comfortable in dealing with a diverse group of individuals including, but not limited to, top Government Officials, foreign Diplomats, business leaders as well as individuals in the wildlife field. This position requires the incumbent to travel 50% of the time including mandatory travel to the SCI Annual Hunters Convention for 5-7 days during January or February. Responsibilities Personally manage a focused portfolio of 100+ major gift donors and prospects, to increase giving, deepen relationships with the Foundation, and build a pipeline of support. Work closely with staff and colleagues to conceptualize and implement strategies to identify and engage new prospects, in support of Foundation priorities. Craft effective proposals, reports, acknowledgements, and other related communications. Plan and execute various cultivation and stewardship activities. Maintain current and accurate records in the database. Performs other related duties as assigned. Qualifications Must demonstrate excellent organizational, analytical, and communication skills as well as extensive development experience, with demonstrated success in soliciting and closing gifts. Exceptional communication skills, both written and verbal as well as sense of urgency, attention to detail, and ability to think strategically, ability to interface with individuals at every level of an organization, both internally and externally. Ability to adapt quickly to, plan for, and manage multiple projects in a fast-paced setting along with strong initiative, self-motivation and integrity. Must be proficient with spreadsheet, word processing, database, and graphic presentation software programs and have the ability to become proficient with proprietary software as needed for the performance of the essential functions of the position. High School Diploma or equivalent; Bachelors degree in Conservation, Business or related field is preferred. Knowledge of wildlife conservation, education, a working background, and an appreciation of hunting and the outdoors is preferred. International travel. hunting experience, and Bilingual abilities are a plus; Spanish preferred. Must possess or be able to obtain a valid passport. Valid driver's license with ability to be insurable on SCI policy Any equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Safari Club International Foundation is an Equal Opportunity Employer.

The Major Gifts National Team Manager provides strategic and operational support to the Major Gifts team of a global NGO, with a focus on driving revenue growth through effective portfolio management, donor communications, and fundraising campaigns. This role partners with Relationship Managers (RMs) to strengthen donor engagement through tailored outreach and high-performing fundraising campaigns and interactions. The Manager ensures that donor records are accurate, outreach is coordinated and timely, and that all communications reflect CARE's mission and a high standard of donor care. Location: New York, Washington, DC, or Atlanta for a hybrid position. Fundraising Campaigns & Donor Outreach * Partner with RMs to recommend and implement targeted outreach strategies that align with donor interests and giving history. * Regularly review assigned donor portfolios to identify lapsed or under-engaged donors and recommend appropriate re-engagement strategies. * Prepare donor mail and email lists for targeted campaigns by selecting and segmenting prospects based on giving history, engagement level, and strategic priorities; coordinate closely with RMs and Major Gifts Operations Specialist to ensure accuracy and relevance of outreach lists. * Conduct basic prospect research and coordinate with the Research team to support donor qualification and strategy development. Portfolio and Pipeline Management * Working with RMs, maintain accurate donor records and pipelines in Salesforce, including tracking gift opportunities, action steps, and engagement history. * Coordinate with Major Gifts Operations Specialist and National Team Relationship Managers to ensure gifts are accurately recorded, receipted, and acknowledged. * Monitor and support complex gifts (e.g., DAFs, stock, family foundation contributions), ensuring timely and customized stewardship responses. * Flag emerging portfolio needs, data gaps, or follow-up actions and coordinate closely with RMs and other internal stakeholders to resolve them. Donor Communications & Briefings * Draft high-quality donor communications, including emails, meeting follow-ups, and call notes tailored to donor preferences and priorities. * Ensure internal briefings and post-meeting documentation-including donor briefs, meeting agendas, action items, and internal recommendations-are completed with clarity, timeliness, and discretion.

Who We Are In today's economy, an increasing number of workers are choosing to freelance. By 2027, half the U.S. workforce will be independent contractors. Yet there is no system of record for this vast self-employed community and the legions of businesses that increasingly rely on it. A new paradigm is needed to accommodate the future of work that is suddenly no longer in the future. That is what Wingspan is building. Wingspan is the first payroll platform designed specifically for independent contractors and their businesses. We make onboarding, payments, and compliance easy for flexible workforces of all sizes. Whether you're a one-person business or a large enterprise, Wingspan has you covered. We're a Series B startup based in NYC with backing from some of the best VCs and operators around, including Andreessen Horowitz (a16z) and the CEOs and founders of Warby Parker, Harry's, Allbirds, Invision, and Flatiron Health. Now we're hiring for you: an ambitious leader ready to help build, design, and support enterprise-grade software scaled to millions of individuals. Are you ready to be part of a team redefining the future of work? Apply now! Who we're looking for: Wingspan's Technical Account Manager will be on the frontlines working to establish partnerships with Wingspan customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Pre-Sales teams to identify, prioritize and build financial solutions for existing customers so that Wingspan continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer's needs through Wingspan and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Wingspan to better serve our customers at scale and offer increasingly higher value to the customers. You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Wingspan's technical capabilities. The role requires technical skills necessary to understand and educate on robust payments and accounting features, and integrate them across all the touch points and surface area of a customer. This role will be based in New York City and will have a hybrid work model that consists of a combination of onsite and remote work expectations. This model is designed to provide our employees with an optimal balance between in-person collaboration and the convenience of remote work. We believe this approach fosters a more productive and engaging work environment while supporting our commitment to employee well-being and work-life balance. Please note that the specific onsite and remote work schedule will be established based on the requirements of the role and the needs of the organization, and remain subject to Company discretion. The Company reserves the right to modify its in-person and remote work policies and expectations. What You'll Do: Work closely with the Pre-Sales and Post-Sales teams, effectively communicating Wingspan's workflow automation features and benefits to customers by delivering tailored product demonstrations. Work with customers to problem-solve technical hurdles, and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options. Via customer discovery, you will assess customer requirements for expansion of their Wingspan partnership, and determine Wingspan fit through use-cases, cost-benefit/ROI analysis, and technical competencies. Work directly with onboarding specialists to support more complex technical & accounting implementations of Wingspan. Be a subject matter expert across our integration partners (CRM, ATS, Ticketing, HR, Accounting), partnering with Sales, Product and partners to advocate for integration development in-line with customer needs. Propose effective product implementations for customers with a deep understanding of the full range of integration and configuration options. Support technical documentation and maintenance of our internal knowledge base for customer use cases and best practices. Partner closely with the product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed. Requirements: 4+ years of experience in a client-facing role such as Account Management or Customer Success, preferably at a SaaS startup. Proven experience working in a fast-paced, high-growth startup environment. Foundational understanding of finance/accounting workflows and concepts, such as invoicing, payments, and compliance. Bachelor's degree or equivalent practical experience. Exceptional organizational, project management, and time management skills. Ability to anticipate customers' needs and position product solutions accordingly. Excellent verbal and written communication skills as well as interpersonal skills Ability to operate effectively within a cross-functional team or as an individual contributor with minimal supervision. Must be authorized to work in the United States. At this time we are unable to transfer or sponsor visas. Compensation At Wingspan, we pride ourselves on offering a competitive and comprehensive compensation package that reflects our commitment to attracting top talent. The annual total compensation (this includes base and incentive pay) for this role ranges from $130,000 - $160,000 and is accompanied by a target equity package and an extensive suite of benefits, including medical, dental, and vision insurance. All figures cited are in USD and pertain to workers located in the United States. We understand that each candidate brings a unique combination of skills, experience, and qualifications to the table, which is why we tailor our compensation packages based on factors such as expertise, years of experience, certifications, and other factors. Join us in our mission to innovate and excel, knowing that you will be valued and recognized for your job-related knowledge, skills, and experience. Our comprehensive benefits and rewards are designed to help you thrive both professionally and personally, as we work together to shape the future of our industry. Benefits & Perks Flexible PTO Savings and Investments - 401(k) with company match Competitive stock option package $300 one-time WFH stipend Medical, dental, and vision benefits Top of the line 14" Macbook Pro Wellness stipend Travel stipend for team off-sites **We appreciate candidates who are open and honest about what they're looking for so we can ensure it's a fit on both sides.** Wingspan does not accept agency-provided resumes from recruitment firms we do not partner with, and any unsolicited resumes sent to our job-related emails or staff will not result in charges to Wingspan. At Wingspan, we are an equal opportunity employer passionately dedicated to fostering a diverse and inclusive workplace. We wholeheartedly believe that embracing diversity of perspectives and backgrounds is essential to building the best products and providing delightful experiences for our users and team members. We are proud to maintain an environment free from discrimination, retaliation, and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, ancestry, ethnicity, marital status, pregnancy, disability, genetic information, protected veteran status, or any other characteristic protected by law or ordinance. As we strive for excellence, we are committed to ensuring fair employment practices and business dealings and rejecting any form of discrimination or retaliation. These protections and commitments extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, Wingspan also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If you would like to request an accommodation as part of the application process, please contact the Wingspan People Team, ************************. Join us in our mission to create a company and products we love, as we celebrate our diverse workforce and promote an inclusive work environment that drives innovation and success.

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with. You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change. Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. JOB OVERVIEW The Data Governance Manager is a crucial role for Lantern as this person will as in the shaping the strategic direction and execution of the organization's data initiatives. This person will lead efforts to establish and maintain robust data governance frameworks, consult and assist in the management of data products, and act as change agent to maximize the value of our data assets. In this role, you will collaborate with various teams and functions across the enterprise as well as external stakeholders to drive operational excellence and maturation of data operations. Location: USA, Dallas preferred, remote permissible Responsibilities: For a successful candidate for this position, you must - Collaborate with business partners to identify & solve business problems Lead meetings, able to influence and consult both internal and external business partners as it relates to analytics Leverage analysis skills to discern, unlock, and communicate insights out to decision makers at all levels of the business Be comfortable with researching data questions, identify root causes, and interact closely with business users and technical resources on various data related decisions Design and implement data governance structures, including data stewardship programs, data quality frameworks, and metadata management processes Ideate the improvement of data governance related policies, procedures, and standards and then drive adoption, guidance and training to the same Ideate and project manage the improvement of the enterprise's data quality using process, tooling, and suggested modifications to existing frameworks and applications Utilize appropriate metrics and KPIs to measure the efficacy of data governance programs & overall health of enterprise data Stay abreast of developments at the intersection of science, technology, and business relevant to the company and drive business growth through data management & governance practices Requirements: Bachelor's degree in related field preferred. Equivalent combination of education and experience may be substituted in lieu of degree. A master's degree in engineering or related field a plus. 7+ years in a leadership role with track record of translating business requirements into technical solutions, engaging and influencing stakeholders at all levels, and building and leading high performing teams 5+ years of demonstratable experience implementing and improving data management, data governance, and data security practices. Industry recognized data management certification preferred. 5+ years of data engineering or data analysis experience using common ETL tooling and use of languages such as SQL, Python, R, and Excel 3+ years of management experience of building and leading data engineers, business analysts and/or data operation engineers. Candidate should also have experience with road mapping; headcount and capacity planning; talent acquisition; and career development 2+ years of Azure, specifically Azure's data platform offerings 2+ years of experience in data warehouse; preferably with Databricks and other Lake House platforms 4+ years of experience with Big Data technologies including Spark/Databricks, Hadoop, and varying types of Azure Storage 2+ years of experience in the healthcare space is preferred Good understanding of business functions such as Sales, Marketing, Finance, Customer success, etc. Demonstrate strong organization skills and detail-oriented Ability to self-motivate and meet deadlines Intense desire to learn Ability to express complex technical concepts effectively, both verbally and in writing Ability to multi-task in a fast-paced, changing environment Ability to maintain confidentiality Strong Candidates Will: Have experience with running Data Governance & Data Management functions within the healthcare industry, and demonstrate the ability to learn new business models and technologies Have relevant Data Governance certification Have a master's degree in relevant field Benefits: Medical Insurance Dental Insurance Vision Insurance Short- & Long-Term Disability Life Insurance 401k with company match Paid Time Off Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

At Aspira, we collaborate with a diverse group of client partners, including state and provincial agencies across North America. As North America's leading outdoor recreation software provider, we are more than just a vendor-we are a trusted partner and an extension of our client partners' teams. We share their mission of providing exceptional recreational experiences to visitors while preserving and protecting some of North America's most treasured natural and cultural resources. Our consultative approach, combined with modern technology, distinguishes us from the rest. We deliver tools that enhance the visitor experience, optimize revenue streams, and simplify the work of client partner staff. Many park visitors have been creating memories for generations, relying on the high-quality experiences provided by our client partners-and by extension, Aspira. Our work not only reflects on us but also on the agencies we serve. The Ideal Candidate ***Please Note: Applicants must be legally authorized to work in the United States. Aspira is unable to sponsor or take over sponsorship of employment visas, now or in the future.*** As an Account Manager you will play a critical role in ensuring the successful implementation, optimization, and smooth operation of Aspira's products and services. Reporting to the Senior Account Manager and working closely with the Relationship Manager, you will serve as a trusted advisor, offering proactive support, technical expertise, and troubleshooting to align client needs with company solutions. By resolving technical issues, minimizing downtime, and ensuring optimal system performance through timely, expert guidance, the Account Manager enhances customer satisfaction and builds long-lasting relationships. Key Responsibilities Collaborate with Senior Account Manager and Relationship Manager to provide expert troubleshooting and resolve complex technical issues, ensuring that client partners receive exceptional service and support, while driving overall satisfaction with products and services Oversee and manage high-quality ticket and incident resolutions, ensuring that all support requests are addressed promptly and efficiently. Provide assistance in troubleshooting software, workflows, and delivery challenges, ensuring minimal disruption to client partners' operations Work with cross-functional teams to address client partner inquiries and provide clear, detailed guidance on product functionality and usage. Ensure that all client queries are resolved with the utmost professionalism and technical expertise Support the implementation of technical enhancements, User Acceptance Testing (UAT), and system configurations, collaborating closely with clients to ensure that their needs are met. This helps drive improvements in client partner satisfaction, loyalty, and long-term success Contribute to project success by actively monitoring progress, identifying and mitigating risks, and ensuring the timely delivery of solutions. Maintain a strong understanding of industry standards and departmental metrics, ensuring that all deliverables meet or exceed expectations and support overall business objectives Qualifications Strong problem-solving skills with a focus on uncovering root causes Efficiently manages priorities both independently and in team environments Demonstrates sound decision-making while balancing multiple priorities Exercises independent judgment and adheres to deadlines and schedules Strong communication skills, both written and verbal, with the ability to build rapport with clients and stakeholders Strong listening skills and the ability to tailor solutions to client requirements Technically minded, continually learning new technologies to support client partner needs Ability to adapt to changing client needs and business environments, demonstrating flexibility and resilience in problem-solving. Desired Education and Experience Bachelor's degree or equivalent within Information Technology, Computer Science, or related discipline 4 - 6 years' experience within a SaaS environment Technical Account Manager position managing or supporting software configurations, UAT Testing, and translation of client requirements 2 - 4 years' Technical Account Manager experience generating client workflows and alignment within cross-functional departments for a positive client experience 2 - 4 years' experience deploying, configuring, and troubleshooting software or networking equipment Track record of demonstrating communication skills and business orientation that builds trusting relationships with clients Desired Hardware and Software Competency Knowledge of modern computer systems including basic networking and hardware troubleshooting Excellent knowledge of Microsoft Office Applications Ability to write SQL statements preferred