Office Specialist jobs at Baptist Health

JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. Position Overview Job Summary Responsible for supporting, mentoring, training, assisting and managing the monthly functions related to Health Campus Business Offices including; Accounts Receivable Billing, Collections, Payroll, Accounts Payable and Monthly Reporting. Roles And Responsibilities Provide support, leadership & training to Business Office staff at campus locations. Provide ongoing education to Business Office and Campus Leaders as needed and/or requested. Prepare and conduct Quarterly AR Reviews with the BOM and Business Office Support Team. Complete AR Review report setting goals and expectations for subsequent quarterly reviews. Monitor and report progress and concerns to campus or home office leadership, and provide guidance and recommendations on next steps to secure balance or deem as uncollectable. Provide support to campus BOM and assist with the completion of daily census reconciliation and incoming referrals for Private Pay, Managed Care, Medicaid and Hospice as necessary. Oversee, review and assist campuses with month end close and billing processes. Organize and manage the set-up of Business Office and Billing Systems for each new Health Campus. Monitor, oversee and review Resident Trust Reconciliations each month to ensure accuracy and balances and bring issues to the attention of campus or home office leadership. Address operational concerns and develop action plans to ensure acceptable compliance levels. Partner with Campus Executive Director to recruit, interview, select, hire train, coach, and counsel Business Office Personnel. Monitor and ensure Sarbanes Oxley (SOX) Key Controls are in place at each campus and report any issues to campus or home office leadership for remediation. Other duties as assigned. Qualifications Education: Associate Degree Experience: 5-8 years Licenses and Certifications Bachelors degree preferred. Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. LOCATION US-OH- Central Ohio OH Benefits Competitive salaries and weekly pay 401(k) Company Match Mental Health Support Program Student Loan Repayment and Tuition Reimbursement Health, vision, dental & life insurance kick in on the first of the month after your start date First time homebuyers' program HSA/FSA And so much more! TEXT A RECRUITER Lauren ************** LIFE AT TRILOGY Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. About Trilogy Health Services As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.

BACKGROUND The Jewish Federation of Greater Indianapolis (JFGI) is the central fundraising and community planning organization for the Indianapolis Jewish Community. With an Annual Campaign of $4.6 million and Endowment assets under management of $90 million, the Federation supports and enriches the lives of Jews locally, nationally, in Israel, and around the world. We provide funding to several local and regional agencies, many national and overseas partners, and numerous independent programs that provide deeper connection and create Jewish community in Central Indiana. The Federation resides on and manages the operations of a 40-acre campus, and programs funded by the Federation create life-sustaining and life-changing impact, while inspiring and engaging members of the Indianapolis Jewish Community. SUMMARY Reporting to the Chief Marketing Officer, the Administrative Coordinator will be an organized, detail-oriented multi-tasker who enjoys managing a diverse set of responsibilities. The successful candidate will have the opportunity to work closely with fellow professionals, volunteers and donors alike. The team member will provide administrative support to the CEO, work with the Federation Board and committees, be responsible for general office management, and assist with programs and events in all departments. Working with the Development team in the organization's CRM system, the Administrative Coordinator will be responsible for general and event data, managing data hygiene, and communicating with donors. This position is full time and requires working in the office 5 days a week during normal business hours. REPRESENTATIVE FUNCTIONS OR DUTIES · General Office Reception · Office Supplies and Organization · Mail Intake and Check Recording · CEO Administrative Support · Board and Committee Administrative Support · Donor Acknowledgement Letters · General and Event CRM Data Entry · Lifecycle Recognition and Correspondence · Travel Support · Federation Event and Program Support · Other duties as assigned QUALIFICATIONS Maintains a positive and engaging demeanor Excellent interpersonal communication skills, both verbal and written Organized with strong aptitude for detail and prioritization Able to work 5 days a week in office with occasional evening/weekend program support Manage sensitive and confidential information with strong sense of discretion Overall internet and computer literacy and proficiency with Outlook, Word, Excel, Adobe, and familiarity with CRM databases Ability to represent JFGI and its values and ideals with the highest integrity A minimum of 2 years' experience in an office environment BENEFITS · Full Time · Competitive Salary · Paid personal, sick and vacation leave · Medical, Vision, Dental Insurance · Retirement Plan Interested, qualified candidates should forward resumes and cover letters to ********************. The Jewish Federation of Greater Indianapolis is an Equal Opportunity Employer. The Jewish Federation of Greater Indianapolis does not discriminate on the basis of an individual's race, color, sex, national origin, disability, religion, age, or sexual orientation.

The RCM OPEX Specialist plays a critical role in optimizing the financial performance of healthcare organizations by ensuring that revenue cycle management processes are efficient and compliant with industry regulations. This position requires detail-oriented professionals who can navigate complex insurance claims and reimbursement processes. Essential Job Functions Manage internal and external customer communications to maximize collections and reimbursements. Analyze revenue cycle data to identify trends and proactively remediate suboptimal processes. Maintain fee schedule uploads in financial and practice operating systems. Review and resolve escalations on denied and unpaid claims. Collaborate with healthcare providers, payors, and business partners to ensure revenue best practices are promoted. Monitor accounts receivable and expedite the recovery of outstanding payments. Prepare regular reports on refunds, under/over payments. Stay updated on changes in healthcare regulations and coding guidelines. *NOTE: The list of tasks is illustrative only and is not a comprehensive list of all functions and tasks performed by this position. Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position. Education, Experience, Skills, and Requirements Bachelor's degree preferred. Minimum of 2 years of experience in medical billing, coding, revenue cycle or practice management. Strong knowledge of healthcare regulations and insurance processes. Knowledgeable in change control. Proficiency with healthcare billing software and electronic health records (EHR). Knowledge of HIPAA Security preferred. Hybrid rotation schedule and/or onsite as needed. Medical coding (ICD-10, CPT, HCPCS) Claims management (X12) Revenue cycle management Denials management Insurance verification Data analysis Compliance knowledge Comprehensive understanding of provider reimbursement methodologies Billing software proficiency

Office Coordinator Office Coordinator Reports To: Regional Director of Operations FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 07/22/2025 ORGANIZATION OVERVIEW The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. JOB SUMMARY The Office Coordinator oversees the administrative duties and operational efficiency of the Center. They are responsible for monitoring the schedule for an efficient workflow through the check-in and checkout process, for managing patient complaints, and for ensuring the office is well organized. THIS IS NOT A REMOTE POSITION. KEY RESPONSIBILITIES Maintains a transparent, effective relationship with the Regional Director of Operations by supporting the organization's activities Provides a courteous professional working environment Maintains effective communication with patients, coworkers, partners, and visitors Ensures efficient patient flow Registers patients into the electronic medical record (EMR) Interviews patients for sliding fee scale services and update eligibility Verifies insurances and set eligibility dates in system Communicate with patients to bring in missing information prior to their appointment Collects payment and patient responsible balances Scans and import demographic and clinical documentation into patient charts Schedules patient appointments Monitors appointment schedule to accommodate walk-in patients Directs patients to the proper department for assistance Answer multi-line telephone system Resolves patient complaints and inquiries Operates office equipment, i.e. fax, copier, computer, credit card, and check machine Provides copies of patient medical records as requested Contributes and enhances the positive image of the front office operations Collaborates with department leadership to help facilitate staff development and overall team building Collaborates with community partners to facilitate patient care within all locations Participates in special projects aimed at maximizing the overall departmental efficiency Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Conducts office meetings and communicates pertinent information Coordinates client referrals and interagency activities Contributes to achievement of company objectives Travel as necessary using personal vehicle (must maintain current auto insurance at own expense) Other responsibilities as assigned ESSENTIAL FUNCTIONS Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Cash Handling Management MINIMUM QUALIFICATIONS Education: Bachelor's degree or higher from an accredited college or university, Preferred or related field with two (2) years of public health/community development experience High School Diploma or equivalent, Required Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the customer service, Preferred Bilingual in English, Spanish, or Creole, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and "just cause" for the termination of employees. An employee's career could be shortened ifthere is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on "off hours" or "off days" to meet the needs of the position. CORE COMPETENCIES Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Office Coordinator Office Coordinator Reports To: Regional Director of Operations FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 07/22/2025 ORGANIZATION OVERVIEW The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. JOB SUMMARY The Office Coordinator oversees the administrative duties and operational efficiency of the Center. They are responsible for monitoring the schedule for an efficient workflow through the check-in and checkout process, for managing patient complaints, and for ensuring the office is well organized. THIS IS NOT A REMOTE POSITION. KEY RESPONSIBILITIES Maintains a transparent, effective relationship with the Regional Director of Operations by supporting the organization's activities Provides a courteous professional working environment Maintains effective communication with patients, coworkers, partners, and visitors Ensures efficient patient flow Registers patients into the electronic medical record (EMR) Interviews patients for sliding fee scale services and update eligibility Verifies insurances and set eligibility dates in system Communicate with patients to bring in missing information prior to their appointment Collects payment and patient responsible balances Scans and import demographic and clinical documentation into patient charts Schedules patient appointments Monitors appointment schedule to accommodate walk-in patients Directs patients to the proper department for assistance Answer multi-line telephone system Resolves patient complaints and inquiries Operates office equipment, i.e. fax, copier, computer, credit card, and check machine Provides copies of patient medical records as requested Contributes and enhances the positive image of the front office operations Collaborates with department leadership to help facilitate staff development and overall team building Collaborates with community partners to facilitate patient care within all locations Participates in special projects aimed at maximizing the overall departmental efficiency Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Conducts office meetings and communicates pertinent information Coordinates client referrals and interagency activities Contributes to achievement of company objectives Travel as necessary using personal vehicle (must maintain current auto insurance at own expense) Other responsibilities as assigned ESSENTIAL FUNCTIONS Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Cash Handling Management MINIMUM QUALIFICATIONS Education: Bachelor's degree or higher from an accredited college or university, Preferred or related field with two (2) years of public health/community development experience High School Diploma or equivalent, Required Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the customer service, Preferred Bilingual in English, Spanish, or Creole, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and "just cause" for the termination of employees. An employee's career could be shortened ifthere is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on "off hours" or "off days" to meet the needs of the position. CORE COMPETENCIES Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

1. Purpose of the Role - Enhance operational competitiveness by strengthening SOP-based execution capabilities and minimizing operational risks. - Support profitability improvement through productivity gains and cost reduction initiatives driven by PI (Process Innovation) activities. - Lead the setup of new business operations and environments, ensuring early-stage stabilization to build customer trust and support business expansion. 2. Key Responsibilities - Develop and implement standardized logistics operations (SOP); analyze and mitigate operational risks. - Plan and execute PI (Process Innovation) projects to drive productivity improvements and cost savings. - Lead process design, operational setup, and stabilization efforts during new business launches. - Establish and manage operational performance indicators (KPIs); analyze performance data and propose improvement strategies. - Current on-site operations and develop improvement plans; share and promote best practices. - Collaborate with clients to optimize operations and build strong, trust-based partnerships. 3. Qualifications - Bachelor's degree or higher in Logistics, Supply Chain Management, or related fields preferred. - Experience in logistics process improvement, PI, Lean, or Six Sigma. - Proven experience in project management and cross-functional collaboration. - Strong data analysis and problem-solving skills, including proficiency in tools such as Excel and Power BI. - Excellent communication skills and the ability to manage change effectively. - Minimum of 5 years experience in logistics or supply chain management. 4. Preferred Qualifications - Experience in managing large-scale logistics centers or leading new business setups. - Familiarity with WMS (Warehouse Management Systems). - Experience with PI projects in global logistics companies or consulting firms. - Proficiency in English; Korean language skills are a plus. - Exposure to automation and digital logistics solutions. - Willingness to travel up to 30% for business purposes.

Note: This position is in a forensic autopsy facility. There is the potential to see graphic images. Answering phones, fielding calls, and checking main voicemail Assist people coming into the lobby with purchasing reports, etc. Organizing and filing paperwork into charts/plastics Organizing and filing histology slides Pulling charts when tox reports are uploaded & placing them in doctor's box Contacting the lab when there are issues/corrections with tox reports Scanning & uploading miscellaneous documents. ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately file and/or upload documents into each decedent case file. Knowledge and compliance with the policies and procedures of the medical examiner's office and HIPAA; Compliance with customer service and professional telephone etiquette; Receives telephone inquiries to the office and routes call to appropriate personnel; Knowledge and compliance with safety procedures; Follow oral and written instruction; Establish and maintain effective working relationships; Knowledge of word processing, spreadsheets, and internet software.

At WellDyneRx, we love what we do. Our culture is built around the notion of delivering outstanding customer service. In order to deliver on that promise, we need outstanding employees at every level of our team. We're always looking for A+ team players who are ready to embrace and live our core values while being rewarded with an amazing job that constantly gives them a little something more. Process Excellence Specialist This is an onsite position requiring attendance at our Lakeland, FL office five days per week; candidates must reside within a comfortable commuting distance. Summary The Process Excellence Specialist will play a crucial role in our Operational Excellence team, driving process improvement initiatives within the rapidly growing Health Tech sector. This position calls for a proactive, data-driven professional with a keen eye for optimization, strong collaboration skills, and a commitment to delivering exceptional results. Essential Duties and Responsibilities Process Analysis: Conduct in-depth analysis of existing business processes to identify areas for improvement, waste reduction, and efficiency enhancement. Project Support: Collaborate with the Operations Manager and cross-functional teams to plan, execute, and monitor process improvement projects. Data Collection and Analysis: Gather and analyze data to provide insights into process performance, making recommendations for optimization. Documentation: Create and maintain detailed process documentation, including workflows, standard operating procedures, and best practices. Change Management: Assist in implementing and managing change initiatives, ensuring that employees and stakeholders are effectively engaged and informed. Training and Development: Support the development and delivery of training programs to help teams adopt and implement process improvements. Quality Assurance: Work to ensure that all process improvements adhere to regulatory standards and maintain the highest quality standards. Reporting: Provide regular reports on the status and impact of process improvement projects to the Operations Manager and stakeholders. Continuous Improvement Culture: Promote a culture of operational excellence within the organization, sharing best practices and advocating for continuous improvement principles. Education and Experience Bachelor's degree in computer science, engineering, business or a related field. Previous experience in process analysis, project management, or operations improvement is a plus. Proficiency in using data analysis tools and software. SQL, Tableau, and PowerBI experience preferred. Knowledge, Skills, and Abilities Excellent problem-solving and critical-thinking abilities. The willingness to work on a nightshift as needed to drive holistic changes. Effective communication skills, both written and verbal. Strong attention to detail and organizational skills. Proficient with Microsoft Office. Basic project management fundamentals. Excellent time management. WellDyne Can Offer You Medical, Dental and Vision Benefits Medical Savings Account Options with Company match 401K after 90 days of employment Employee Assistance Program Life and Supplemental insurance Educational Reimbursement Paid Time Off Career Pathing Work Environment / Physical Demands This position is in a typical office environment which requires prolonged sitting and standing in front of a computer. In addition, this position requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment, including the operation of standard computer and phone equipment. EOE M/F/D/V

Job DescriptionDescription: Supervises the operations of his/her office and insures that all office duties are performed and completed daily. RELATIONSHIPS Reports to: Team Leader, Assistant Team Leader and Office Manager Supervises: None QUALIFICATIONS Education: High school diploma or equivalent Training/education in business office activities required (two years of experience may be substituted for education/training) Experience: Two year medical clerical/office experience preferred MENTAL DEMANDS Require frequent and constant judgment and response. Requires English language skills adequate for written, verbal, and telephone communications. PHYSICAL DEMANDS Require visual and auditory acuity adequate for frequent use of computers and other business office equipment. Ability to sit for long periods, move frequently throughout the facility, overhead and low reaching and ability to exert force of up to 50 lbs. occasionally, up to 20 lbs. frequently and/or up to 10 lbs. constantly. OCCUPATIONAL EXPOSURE Category II exposure to bloodborne pathogens; may encounter chemical hazards. ESSENTIAL JOB FUNCTIONS Supports the philosophy, goals, and objectives of the Organization Supports, and performs according to approved policies and procedures. Supports and participates in programs directed to patient and staff safety. Considers patient rights in performance of job responsibilities. Contributes to the quality / performance improvement process. Observes safety measures in performance of job responsibilities. Responds to emergency situations with competence and composure. Corrects or reports observed or suspected violations, hazards, and noncompliance in accordance with policies and procedures. Maintains and promotes professional competence through continuing education and other learning experiences. Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance as needed. Attends and actively participates in meetings, committees, inservices, seminars, workshops, conferences, and quality/performance improvement activities according to job responsibilities and requirements. Communicates effectively with patients, visitors, physicians, and co-workers. Communicates effectively and professionally with patients, visitors, physicians, and co-workers using a translator when necessary. Documents information received from the patient and disseminates it to the appropriate people or areas. Interactions are respectful and courteous. Ability to multi-task and good communication skills required. Provides leadership to team to provide the highest level of patient care in a most efficient, time and cost effective manner. Cross training may be required. Participates in office meetings. Organizes business office activities to support Facility operations. Evaluates accounts to maintain correct and lawful practices for billing payers. Reviews accounts to verify benefits, verify representation, verify LOP status, insure appropriate CPT codes are entered for services provided, identify billing errors, high balances, exhaustion of benefits, lack of insurance, and LOP coverage. Requirements:

Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES IN CRISIS OFFICE include the following. Other duties may be assigned.Provides crisis office coverage. Provides crisis intervention and supportive services to clients in the absence of Counselor/Advocates. Works closely with Counselor/Advocates to promote client safety, sobriety, and self-sufficiency by maintaining a positive facility atmosphere and a willingness to listen. Responds to crisis calls; provides information and referrals as needed. Conducts client intakes and exits in the absence of counselor/advocates. Maintains client files in accordance with OASIS policies. Screens and routes calls. Maintains a log of calls. Performs assigned cleaning duties. Types, files and coordinates the maintenance of case files. Types records, narratives, OASIS procedures, correspondence, and other materials; provides clerical services as needed. Maintains building security by monitoring cameras and security system; conducts safety and security checks; greets clients and visitors; evacuates building as appropriate during emergencies. Supervises locks, keys, medication, and campus visitor entries.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCEHigh school diploma/GED. Basic office, typing, and computer skills preferred. Ability to prepare business letters, summaries, and reports, using prescribed format and conforming to all rules of punctuation, grammar, diction, and style LANGUAGE SKILLSAbility to read novels, newspapers, periodicals, journals, manuals, dictionaries. Ability to prepare business letters, summaries, and reports, using prescribed format and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak extemporaneously on a variety of subjects. MATHEMATICAL SKILLSAbility to handle math computations. REASONING ABILITYAbility to solve practical problems and deal with a variety of variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONSAdult, Child, and Infant CPR Certification. First Aid CertificationMust meet certification standards as outlined by ZeroV, as directed by supervisor. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly to sit, use hands to finger, handle or feel, hear and talk. The employee frequently is required to reach with hands and arms. The employee is frequently required to stand, walk, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Hearing, near acuity, far acuity. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate. COMMENTSMust demonstrate respect for the dignity and equality of all people, and maintain standards of confidentially in accordance with OASIS policies.An ability to maintain a good public image of the program through a high level of professionalism.The ability to travel, work flexible hours and to maintain a positive leadership role.A commitment to the mission of the agency.Adheres to all OASIS policies. E04JI800934k407m5se

Job DescriptionDescription: Supervises the operations of his/her office and insures that all office duties are performed and completed daily. RELATIONSHIPS Reports to: Team Leader, Assistant Team Leader and Office Manager Supervises: None QUALIFICATIONS Education: High school diploma or equivalent Training/education in business office activities required (two years of experience may be substituted for education/training) Experience: Two year medical clerical/office experience preferred MENTAL DEMANDS Require frequent and constant judgment and response. Requires English language skills adequate for written, verbal, and telephone communications. PHYSICAL DEMANDS Require visual and auditory acuity adequate for frequent use of computers and other business office equipment. Ability to sit for long periods, move frequently throughout the facility, overhead and low reaching and ability to exert force of up to 50 lbs. occasionally, up to 20 lbs. frequently and/or up to 10 lbs. constantly. OCCUPATIONAL EXPOSURE Category II exposure to bloodborne pathogens; may encounter chemical hazards. ESSENTIAL JOB FUNCTIONS Supports the philosophy, goals, and objectives of the Organization Supports, and performs according to approved policies and procedures. Supports and participates in programs directed to patient and staff safety. Considers patient rights in performance of job responsibilities. Contributes to the quality / performance improvement process. Observes safety measures in performance of job responsibilities. Responds to emergency situations with competence and composure. Corrects or reports observed or suspected violations, hazards, and noncompliance in accordance with policies and procedures. Maintains and promotes professional competence through continuing education and other learning experiences. Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance as needed. Attends and actively participates in meetings, committees, inservices, seminars, workshops, conferences, and quality/performance improvement activities according to job responsibilities and requirements. Communicates effectively with patients, visitors, physicians, and co-workers. Communicates effectively and professionally with patients, visitors, physicians, and co-workers using a translator when necessary. Documents information received from the patient and disseminates it to the appropriate people or areas. Interactions are respectful and courteous. Ability to multi-task and good communication skills required. Provides leadership to team to provide the highest level of patient care in a most efficient, time and cost effective manner. Cross training may be required. Participates in office meetings. Organizes business office activities to support Facility operations. Evaluates accounts to maintain correct and lawful practices for billing payers. Reviews accounts to verify benefits, verify representation, verify LOP status, insure appropriate CPT codes are entered for services provided, identify billing errors, high balances, exhaustion of benefits, lack of insurance, and LOP coverage. Requirements:

Job DescriptionDescription: Supervises the operations of his/her office and insures that all office duties are performed and completed daily. RELATIONSHIPS Reports to: Team Leader, Assistant Team Leader and Office Manager Supervises: None QUALIFICATIONS Education: High school diploma or equivalent Training/education in business office activities required (two years of experience may be substituted for education/training) Experience: Two year medical clerical/office experience preferred MENTAL DEMANDS Require frequent and constant judgment and response. Requires English language skills adequate for written, verbal, and telephone communications. PHYSICAL DEMANDS Require visual and auditory acuity adequate for frequent use of computers and other business office equipment. Ability to sit for long periods, move frequently throughout the facility, overhead and low reaching and ability to exert force of up to 50 lbs. occasionally, up to 20 lbs. frequently and/or up to 10 lbs. constantly. OCCUPATIONAL EXPOSURE Category II exposure to bloodborne pathogens; may encounter chemical hazards. ESSENTIAL JOB FUNCTIONS Supports the philosophy, goals, and objectives of the Organization Supports, and performs according to approved policies and procedures. Supports and participates in programs directed to patient and staff safety. Considers patient rights in performance of job responsibilities. Contributes to the quality / performance improvement process. Observes safety measures in performance of job responsibilities. Responds to emergency situations with competence and composure. Corrects or reports observed or suspected violations, hazards, and noncompliance in accordance with policies and procedures. Maintains and promotes professional competence through continuing education and other learning experiences. Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance as needed. Attends and actively participates in meetings, committees, inservices, seminars, workshops, conferences, and quality/performance improvement activities according to job responsibilities and requirements. Communicates effectively with patients, visitors, physicians, and co-workers. Communicates effectively and professionally with patients, visitors, physicians, and co-workers using a translator when necessary. Documents information received from the patient and disseminates it to the appropriate people or areas. Interactions are respectful and courteous. Ability to multi-task and good communication skills required. Provides leadership to team to provide the highest level of patient care in a most efficient, time and cost effective manner. Cross training may be required. Participates in office meetings. Organizes business office activities to support Facility operations. Evaluates accounts to maintain correct and lawful practices for billing payers. Reviews accounts to verify benefits, verify representation, verify LOP status, insure appropriate CPT codes are entered for services provided, identify billing errors, high balances, exhaustion of benefits, lack of insurance, and LOP coverage. Requirements:

How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift What you will be doing Job Qualifications EDUCATION - Required High School Diploma or equivalent (G.E.D.), may include specialized or vocational courses EDUCATION - Preferred Associates EXPERIENCE - Required Two years in a healthcare or related customer service field SKILLS - Required Strong computer skills, with proficiency in office automated tools Effective communicator with all levels of staff, patients and customers Ability to respond positively to fluctuations in patient flow Exceptional customer service skills. Superior written and oral communication skills Ability to maintain a positive attitude in a towards assignments and others in a fast-paced environment Capacity to multitask and prioritize in the ever-changing environment of healthcare Ability to work collaboratively with others Respect for information confidentiality Ability to show initiative, good judgment, and resourcefulness Familiarity with medical terminology, and insurance. SKILLS-Preferred Knowledge of medical terminology Self-directed, motivated, resourceful, demonstrates initiative Experienced user of MS Office Suite applications: Word, Excel, Outlook PHYSICAL WORKING CONDITIONS Sitting in the same location or standing/walking. Sitting in the same location or standing/walking; required to stoop, climb or lift light material (10 to 20 lbs.) or equipment. ENVIRONMENTAL WORKING CONDITIONS Comfortable indoor area. Located in a comfortable indoor area. Examples: executive, management and secretarial positions. HAZARDS OSHA Category 1 Tasks that involve exposure to blood, body fluids, tissues, and other potentially infectious materials. Behavioral & Leadership Competencies Demonstrates critical thinking to identify challenges impacting work and recommends solutions. Takes measurable action to change, learn, and grow. Communicates in a clear and organized manner that achieves desired results. Speaks and writes professionally and respectfully. Listens actively and empathetically. Understands how one's work connects and intersects with other team member's work and HSS' goals. Actively works with others and engages in dialogue when differences exist. Is open to receiving feedback. Shares ideas and points of view. Volunteers to take on stretch assignments and/or additional responsibilities identified by and/or with manager. Cares about the mission of HSS. Is an active participant in meetings and interactions with colleagues and/or patients. Demonstrates a desire to learn and grow. Understands how behavior and attitude impact the broader team and acts in a way that supports the culture and team's engagement Job Duties and Responsibilities Creates relationships with Carriers and Adjusters to enhance new business referrals Partners with Physicians and their team members to ensure Florida Workers Compensation documents are filed in a timely manner. Demonstrate ability to prioritize, manage time, and maximize productivity. Is dependable and reliable with coworkers and independent work. Supports the department goals and objectives. Initiates and maintains open, direct and effective documented and verbal communication with colleagues/medical staff and all members of the department as applicable. Responds to emails, and communications/ messages as soon as possible in a professional manner with compassion and understanding. Serve as the first point of contact for workers' compensation patients, providing exceptional customer service and triaging phone calls and inquiries in a courteous and professional manner. Schedule and coordinate workers' compensation appointments, evaluations, procedures, and follow-up visits with attention to detail and timeliness. Verify workers' compensation insurance coverage, obtain authorizations, and manage billing/collections in compliance with relevant guidelines and procedures. Prepare, file, and maintain accurate patient charts and documentation, ensuring confidentiality and completeness of medical and legal records. Collaborate with physicians, case managers, legal representatives, and insurance adjusters to support seamless communication and patient care coordination. Track case progress and follow through with required documentation, reporting, and deadlines to ensure compliance with workers' compensation regulations. Adapt quickly to evolving work assignments and assist coworkers with cross-coverage as needed in a fast-paced, high-volume environment. Escalate urgent or unresolved issues appropriately to supervisors or medical staff, maintaining professionalism and a problem-solving mindset. Maintain sensitivity and cultural awareness when interacting with patients, colleagues, and external contacts, promoting a respectful and inclusive work environment. Consistently demonstrate a positive attitude, strong organizational skills, and computer proficiency in managing daily administrative and communication tasks. Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Day (United States of America) What you will be doing Job Qualifications Education Required - High School Diploma Education Preferred - Bachelor's Degree Certifications Required - N/A Minimum Years of Experience - 1-3 in Healthcare/Medical - Medical Secretary Skills Required Excellent verbal and written communication skills, strong customer service orientation Strong organizational and problem-solving skills Ability to multi-task in a fast-paced environment Skills Preferred Experience with Epic Familiarity with medical terminology Knowledge of healthcare and health insurance Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Job DescriptionDescription: Supervises the operations of his/her office and ensures that all office duties are performed and completed daily. Greeting patients and visitors, checking in patients, scheduling, answering phone calls, updating patient information, and more. Full-time position, $16.50 per hour. After the 90-day probationary period, you will be eligible for medical, dental, vision, and supplemental coverages. We offer paid vacation and sick time, as well as 8 paid holidays and paid birthdays incentive. SCHEDULE: Monday 8 AM - 12 PM, 1 PM - 7 PM Tuesday 8 AM - 12 PM, 1 PM - 7 PM Wednesday 8 AM - 12 PM, 1 PM - 7 PM Thursday 1 PM - 6 PM Friday 8 AM - 12 PM, 1 PM - 5 PM Saturday Closed Sunday Closed RELATIONSHIPS Reports to: Team Leader, Assistant Team Leader and Office Manager Supervises: None QUALIFICATIONS Education: High school diploma or equivalent Training/education in business office activities required (two years of experience may be substituted for education/training) Experience: Two year medical clerical/office experience preferred MENTAL DEMANDS Require frequent and constant judgment and response. Requires English language skills adequate for written, verbal, and telephone communications. PHYSICAL DEMANDS Require visual and auditory acuity adequate for frequent use of computers and other business office equipment. Ability to sit for long periods, move frequently throughout the facility, overhead and low reaching and ability to exert force of up to 50 lbs. occasionally, up to 20 lbs. frequently and/or up to 10 lbs. constantly. OCCUPATIONAL EXPOSURE Category II exposure to bloodborne pathogens; may encounter chemical hazards. ESSENTIAL JOB FUNCTIONS Supports the philosophy, goals, and objectives of the Organization Supports, and performs according to approved policies and procedures. Supports and participates in programs directed to patient and staff safety. Considers patient rights in performance of job responsibilities. Contributes to the quality / performance improvement process. Observes safety measures in performance of job responsibilities. Responds to emergency situations with competence and composure. Corrects or reports observed or suspected violations, hazards, and noncompliance in accordance with policies and procedures. Maintains and promotes professional competence through continuing education and other learning experiences. Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance as needed. Attends and actively participates in meetings, committees, inservices, seminars, workshops, conferences, and quality/performance improvement activities according to job responsibilities and requirements. Communicates effectively with patients, visitors, physicians, and co-workers. Communicates effectively and professionally with patients, visitors, physicians, and co-workers using a translator when necessary. Documents information received from the patient and disseminates it to the appropriate people or areas. Interactions are respectful and courteous. Ability to multi-task and good communication skills required. Provides leadership to team to provide the highest level of patient care in a most efficient, time and cost effective manner. Cross training may be required. Participates in office meetings. Organizes business office activities to support Facility operations. Evaluates accounts to maintain correct and lawful practices for billing payers. Reviews accounts to verify benefits, verify representation, verify LOP status, insure appropriate CPT codes are entered for services provided, identify billing errors, high balances, exhaustion of benefits, lack of insurance, and LOP coverage. Requirements:

Full-time Description Schedule: Mon. & Tue. 10-7 Wed. & Thu. 9-7 F 8-9 Lunch 1-3 Supervises the operations of his/her office and insures that all office duties are performed and completed daily. RELATIONSHIPS Reports to: Team Leader, Assistant Team Leader and Office Manager Supervises: None QUALIFICATIONS Education: High school diploma or equivalent Training/education in business office activities required (two years of experience may be substituted for education/training) Experience: Two year medical clerical/office experience preferred MENTAL DEMANDS Require frequent and constant judgment and response. Requires English language skills adequate for written, verbal, and telephone communications. PHYSICAL DEMANDS Require visual and auditory acuity adequate for frequent use of computers and other business office equipment. Ability to sit for long periods, move frequently throughout the facility, overhead and low reaching and ability to exert force of up to 50 lbs. occasionally, up to 20 lbs. frequently and/or up to 10 lbs. constantly. OCCUPATIONAL EXPOSURE Category II exposure to bloodborne pathogens; may encounter chemical hazards. ESSENTIAL JOB FUNCTIONS Supports the philosophy, goals, and objectives of the Organization Supports, and performs according to approved policies and procedures. Supports and participates in programs directed to patient and staff safety. Considers patient rights in performance of job responsibilities. Contributes to the quality / performance improvement process. Observes safety measures in performance of job responsibilities. Responds to emergency situations with competence and composure. Corrects or reports observed or suspected violations, hazards, and noncompliance in accordance with policies and procedures. Maintains and promotes professional competence through continuing education and other learning experiences. Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance as needed. Attends and actively participates in meetings, committees, inservices, seminars, workshops, conferences, and quality/performance improvement activities according to job responsibilities and requirements. Communicates effectively with patients, visitors, physicians, and co-workers. Communicates effectively and professionally with patients, visitors, physicians, and co-workers using a translator when necessary. Documents information received from the patient and disseminates it to the appropriate people or areas. Interactions are respectful and courteous. Ability to multi-task and good communication skills required. Provides leadership to team to provide the highest level of patient care in a most efficient, time and cost effective manner. Cross training may be required. Participates in office meetings. Organizes business office activities to support Facility operations. Evaluates accounts to maintain correct and lawful practices for billing payers. Reviews accounts to verify benefits, verify representation, verify LOP status, insure appropriate CPT codes are entered for services provided, identify billing errors, high balances, exhaustion of benefits, lack of insurance, and LOP coverage. Salary Description $16.50 per hour

* Eligible for Up to $1,000 Sign-On Bonus* Baptist Medical Center is hiring an Office Specialist I for the Behavioral Health Outpatient Department located at our Baptist Jacksonville-Downtown campus. This is a Full Time days opportunity working M-F from 8:30am to 5:00pm in office. The Office Specialist will support the Adult Partial Hospitalization and Intensive Outpatient Programs. These programs are virtual however, the position is located at our downtown campus and supports our Bridge Clinica and Pediatric PHP/IOP programs when needed. This position requires an individual who can multitask, is responsive, initiate tasks on their own and able to work fairly autonomously. Baptist Jacksonville is a Magnet designated hospital, the gold standard for excellence in patient care. We serve families throughout the area with high-quality, comprehensive care for every stage of life. As an Office Specialist for Outpatient Behavioral Health, you will be responsible for: * Providing business services for patients and the healthcare system. * Ensuring accurate patient registration. * Posting patient charges and payments. * Operating a multi-line phone system while maintaining telephone protocols. * Assisting patients as needed. If you are interested in this Office Specialist I opportunity at Baptist Behavioral Health in Downtown Jacksonville, please apply now! Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Associate's Degree Experience * 1-2 years Front Desk Experience * Experience working in a Medical Office Licenses and Certifications None Location Overview For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals." The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more. Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions. As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.

Job Purpose: The primary purpose and function of the Fee Schedule Administrator is to organize and maintain all insurance fee schedules, ensuring they are loaded into the Practice Management System in a timely manner. The Fee Schedule Administrator is responsible for maintaining insurance alerts, addressing limitations and exclusions for proper billing. The Fee Schedule Administrator must understand the impact fees and alerts entered into the system have on operations and other departments within the Support Office. Duties and Responsibilities: * Ensure that company-wide insurance receivables are maximized through proper fee schedule interpretation. * Identify and load insurance fee schedule limitations and exclusions in the Practice Management System for proper billing purposes. * Maintain all accepted insurances plans, archive old, discontinued or unused insurance plans. * Accurately load and maintain all fee schedules and plan alerts in the Practice Management System, ensuring fees are current and active for relevant effective dates. Distribute all insurance plan and fee schedule updates to the dental offices in a timely manner. Archive deactivated fee schedules. Coast Dental strives for 100% accuracy, but 98% is the minimum standard accepted. * Ensure fees are being paid at the negotiated rate. * Provide support to dental practices, responding to office inquiries regarding fees, insurance filing and portal access. * Create and maintain all insurance CDT procedures, explosion, and product codes in our Practice Management System. Create promotional codes, as requested by the Senior Leadership Team. * Work closely with the practices in protecting the assets of Coast Dental by properly training the offices when errors are made and how to correct them. Work to eliminate linkage errors through education and training. * Utilize various communication methods, both on and offline, to contact insurance carriers regarding portal access issues and portal functionality issues. * Reset passwords and manage user accounts for insurance carrier websites per office requests. * Read and analyze explanation of benefits and make proper adjustments according to Coast Dental processing criteria. * Perform other duties, as assigned. Knowledge, Skills and Abilities: * Ability to organize large amounts of data including plan documents, directories, spreadsheets, and files. * Proficient in Microsoft Office, with an emphasis on MS Excel and the ability to use formulas such as lookups, conditional statements, and data modeling. * Demonstrates attention to detail, multi-task, ability to handle sensitive information and main strict confidentiality. * Oral Communication- Listens and gets clarification; Responds well to questions. Maintains constant and open communication with all parties involved in each issue. * Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. * Problem Solving- Identifies problems in a timely manner; Gathers and analyzes information skillfully. * Teamwork- Balances team and individual responsibility; Contributes to building a positive team spirit. * Professionalism- Accepts responsibility for own actions; Follows through on commitments.

Join a supportive team at Coastal Orthopedics and help make a real difference in patient care. At Coastal Orthopedics, we are dedicated to providing top-tier care while fostering a collaborative and growth-oriented environment. As a Healthcare Administrative Assistant/Surgery Scheduler, you'll work directly with our patients, playing a vital role in ensuring a seamless and compassionate experience. Why You'll Love Working Here: Team-Centric Environment: Work closely with our physicians and clinic team to provide excellent patient care. Professional Growth: Benefit from ongoing opportunities for skill development and career advancement. Work-Life Balance: Enjoy a structured yet supportive work schedule with full benefits. State-of-the-Art Facilities: Be a part of a practice using the latest technology and equipment in orthopedic care. What You'll Do: Timely and accurately completes assigned tasks which include: triaging of incoming calls, working task logs, scheduling appointments (surgical procedures, pre-operative testing, physical therapy and imaging), handling medication refill request and performing other administrative duties as assigned. Coordinates all aspects of surgery scheduling to include pre-operative testing, cardiac/medical clearances, patient education, equipment needs and post-operative care. Works closely with the insurance department to ensure proper authorization is obtained. Arranges transportation and interpretation services for patients, when appropriate. Facilitates the coordination of care with outside referring physicians, ASC's, hospitals, pharmacies, laboratories, physical therapy centers, skilled nursing facilities, home health agencies, imaging centers and supply vendors. Properly routes all diagnostic test results, medication requests and other pertinent patient information to the physician in a timely, accurate manner utilizing the PAQ. Urgent results requiring immediate attention need handled accordingly. Calls in medication requests and refills to the pharmacies as needed paying close attention to name, dosage and SIG. Obtains authorization for the prescription, as needed. Communicates with the front office staff on medication requests and patient pick-ups. What Your Qualifications Should Be: Bachelors degree or equivalent experience preferred. CPR certification (or ability to obtain within three months of hire). Experience with EHR systems (NextGen preferred) and knowledge of basic surgical techniques. What Your Benefits Look Like: Competitive compensation with full-time benefits. Opportunities for professional development and continued education. Comprehensive medical, dental, and vision coverage, plus retirement savings plans. Ready to help make a difference in patient care? Apply today and join Coastal Orthopedics, where every role plays a crucial part in our mission! Coastal Orthopedics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.