Patient Access Representative jobs at Baptist Health

* Up to $1,000 Sign-On Bonus Baptist Medical Center MD Anderson is currently hiring for a Full-Time Days Patient Access Representative II to join our BMDA Estimates Department at our Baptist MD Anderson location here in the Jacksonville, FL area. Shift Details: Monday through Friday 9:00 AM to 5:30 PM This team is small with 2 individuals performing check-ins and 6-10 individuals performing check-outs. The team works closely alongside patients and providers. The team member will be comfortable in an office setting, hard worker, customer service and multi task skilled. The department focus is helping MD Anderson patients through their medical process by working with the patient's schedule and confirming patient appointments. As a Patient Access Representative II, you will be responsible for: * Registering patients accurately and efficiently * Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas * Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters * Contributing to PAS Goals as defined annually (Collections, Palm Scanning, etc.) * Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO * Maintaining a professional relationship with all clinical and non-clinical team members * Articulating compliance documentation and ensure completion of required patient consent forms * Maintaining patient privacy in accordance with HIPAA guidelines This Patient Access Rep II will be located at Baptist MD Anderson. If you are interested in this Full-Time Days opportunity, please apply now! Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Bachelor's Degree Experience * 1-2 years Customer Service Experience Required * 1-2 years Insurance Experience Required * 1-2 years Healthcare Experience Required Licenses and Certifications * Certified Healthcare Access Associate (CHAA) Preferred Location Overview For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals." The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more. Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions. As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.

Patient Access Specialist 3 - Scheduling - (250004U3) Description Job SummaryUnder general supervision of the Patient Access Manager or Supervisor, follows established policies and procedures; gathers and records all necessary information in the process of financially clearing a hospital procedure or stay. Demonstrates expertise with all proficiencies of a PAS 2. Responsible for verifying demographic, confidential clinical and financial information necessary to accurately and efficiently execute insurance verifications, notifications, authorizations, pre certifications, et al, to support claim processing and reimbursement for scheduled and unscheduled hospital services. Responsible for calculating, communicating and collecting all patient financial responsibilities based on the patient's health plan(s) prior to the scheduled date of service. Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when validating the hospital account. Works directly with nurses, medical staff, ancillary departments, insurance carriers, care management/utilization, HIMS, scheduling, and other external professionals to assist patients with obtaining health care and financial services. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital. Qualifications High School Diploma or G.E.D., AND an approved medical terminology certification or med term course completion with satisfactory scores within 6 months of hire AND minimum (3) three years experience as a PAS 2 or equivalent with scheduling and/or registration and/or insurance verification in a healthcare setting. Moderate expertise with computer programs including but not limited to Microsoft Office and Database programs. Primary Location: TampaWork Locations: TGH WFLA 200 S Parker St Tampa 33606Eligible for Remote Work: Hybrid RemoteJob: Patient Financial ServicesOrganization: Florida Health Sciences Center Tampa General HospitalSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: Hybrid RemoteShift Hours: 9:00 am - 5:30 pm Minimum Salary: 17.91Job Posting: Dec 22, 2025, 4:09:39 PM

Patient Access Specialist 1 - USFTGP - (250004TM) Description Patient Access Specialists, under the general supervision of the Supervisor/Patient Access Team Lead, serve as the first point of contact for patients, their families, and referring providers. They play a critical role in guiding patients through the visit process by gathering and recording necessary demographic, clinical, and insurance information to accurately generate patient accounts. This role includes screening patients for eligibility, preparing patient information for clinical staff, and answering questions to ensure a smooth experience. Patient Access Specialists provide high-level administrative support, which includes handling scheduling requests, rescheduling or canceling appointments, and coordinating with care teams. They are responsible for verifying medical insurance eligibility and reviewing patient referrals to ensure accurate scheduling based on the information provided in the referral. Additionally, they assist patients by troubleshooting access barriers, answering basic administrative questions, and offering essential information as outlined in the internal knowledge management system. Qualifications Required:High School Diploma or GED Work Experience and Additional InformationTechnical Knowledge, Skills, and Abilities· Must possess outstanding consumer service skills and ability to make independent judgement and maintain confidentiality at all times· Comfortable working in fast-paced environments, is adaptable and flexible to everyday tasks· Employee is people-oriented and enjoys interacting with patients and working in group projects· Can navigate through multiple screens to provide the essential information required to address consumer need· Active listener, has strong written and verbal communication skills· Must be able to document each patient communication while on omnichannel platform (call/text/email/chat)· Must possess strong attention to detail, organizational skills and ability to set priorities· Computer literacy, ability to navigate through screens Primary Location: TampaWork Locations: University Professional Center 3500 E. Fletcher Ave Tampa 33613Eligible for Remote Work: Hybrid RemoteJob: Patient Financial ServicesOrganization: Academic Medical Group IncSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: Hybrid RemoteMinimum Salary: 32,136. 00Job Posting: Dec 22, 2025, 10:12:53 PM

Patient Safety Associate - Central Monitoring Unit - (250003AD) Description The Patient Care Technician provides a variety of indirect and direct care, including provision for patient's dependency needs such as nutrition, hygiene, safety and physical and psychological comfort measures, to patient and significant others, under the supervision of licensed nursing staff. Responsible for performing job duties in accordance with mission, vision and values. WORKING CONDITIONS Work is primarily performed in patient settings. Extensive interaction with patients, staff, physicians, family members and visitors. Lifting, bending, stooping and exposure to blood borne pathogens. This position has been evaluated as a Level 1 in accordance with the Occupational Safety and Health Administration (OSHA) definition of occupational exposure to blood borne pathogens. Level I Positions in this category require the performance of tasks which involve exposure to blood and potentially infectious body fluids. Qualifications High school diploma or G.E.D and Florida CNA certification. Primary Location: TampaWork Locations: TGH Main Campus 1 Tampa General Circle Tampa 33601Eligible for Remote Work: On SiteJob: Nursing (Technical/Clerical) Organization: Florida Health Sciences Center Tampa General HospitalSchedule: Full-time Scheduled Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, SaturdayShift: Night JobJob Type: On SiteShift Hours: 1900-0700Minimum Salary: 15.00Job Posting: Dec 4, 2025, 10:43:48 PM

Patient Safety Associate - Central Monitoring Unit - (2500034C) Description The Patient Care Technician provides a variety of indirect and direct care, including provision for patient's dependency needs such as nutrition, hygiene, safety and physical and psychological comfort measures, to patient and significant others, under the supervision of licensed nursing staff. Responsible for performing job duties in accordance with mission, vision and values. WORKING CONDITIONSWork is primarily performed in patient settings. Extensive interaction with patients, staff, physicians, family members and visitors. Lifting, bending, stooping and exposure to blood borne pathogens. This position has been evaluated as a Level 1 in accordance with the Occupational Safety and Health Administration (OSHA) definition of occupational exposure to blood borne pathogens. Level I Positions in this category require the performance of tasks which involve exposure to blood and potentially infectious body fluids. Qualifications High school diploma or G. E. D and Florida CNA certification. Primary Location: TampaWork Locations: TGH Main Campus 1 Tampa General Circle Tampa 33601Eligible for Remote Work: On SiteJob: Nursing (Technical/Clerical) Organization: Florida Health Sciences Center Tampa General HospitalSchedule: Part-time Scheduled Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, SaturdayShift: Day JobJob Type: On SiteShift Hours: 0700-1930Minimum Salary: 15. 00Job Posting: Oct 14, 2025, 3:33:03 PM

Pool Patient Access Specialist 1 - (250004W2) Description Registration of patients presenting to hospital conducts patient interviews to obtain registration information, complete required forms. Ensures that all demographic and financial information is obtained, completed and processed according to department policy and procedures. Ensure that patient collection is conducted at time of visit. Qualifications Education: High School diploma or equivalent education Experience: Minimum of 6 months customer service required. Knowledge of computers, and other standard office equipment required. Medical office experience preferred. Licenses/Certificates:None Primary Location: Crystal RiverWork Locations: TGH Crystal River 6201 N Suncoast Boulevard Crystal River 34428Eligible for Remote Work: On SiteJob: Business OfficeOrganization: Tampa General Hospital-CitrusSchedule: Per Diem/PoolShift: Day JobJob Type: On SiteMinimum Salary: 17. 75Job Posting: Dec 23, 2025, 9:15:02 PM

Registration Specialist - USFTGP RCO - (250004TQ) Description The Registration Specialist will be responsible for entering accurate and complete demographics and insurance information in the EHR in a timely matter and managing patient information, including the verification of the patient insurance details and medical treatment schedules. This role will also be responsible for completing the pre-registration process to ensure outpatient procedures are screened based on assigned payors and missing or incomplete information is obtained for patient visits. Qualifications Required:High School Diploma or GEDWork Experience and Additional InformationMinimum of two (2) year's experience in healthcare and/or customer service related industry with an understanding of patient registration and insurance verification. Technical Knowledge, Skills, and Abilities· Basic computer skills with demonstrated understanding of Microsoft products. · Ability to work in a fast pace environment with repetitive tasks. Primary Location: TampaWork Locations: USF Faculty Office Building 13220 USF Laurel Dr Tampa 33612Eligible for Remote Work: Hybrid RemoteJob: Patient Financial ServicesOrganization: Academic Medical Group IncSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: Hybrid RemoteMinimum Salary: 34,091. 20Job Posting: Dec 22, 2025, 10:33:51 PM

Patient Access Specialists, under the general supervision of the Supervisor/Patient Access Team Lead, serve as the first point of contact for patients, their families, and referring providers. They play a critical role in guiding patients through the visit process by gathering and recording necessary demographic, clinical, and insurance information to accurately generate patient accounts. This role includes screening patients for eligibility, preparing patient information for clinical staff, and answering questions to ensure a smooth experience. Patient Access Specialists provide high-level administrative support, which includes handling scheduling requests, rescheduling or canceling appointments, and coordinating with care teams. They are responsible for verifying medical insurance eligibility and reviewing patient referrals to ensure accurate scheduling based on the information provided in the referral. Additionally, they assist patients by troubleshooting access barriers, answering basic administrative questions, and offering essential information as outlined in the internal knowledge management system. Required: High School Diploma or GED Work Experience and Additional Information Technical Knowledge, Skills, and Abilities * Must possess outstanding consumer service skills and ability to make independent judgement and maintain confidentiality at all times * Comfortable working in fast-paced environments, is adaptable and flexible to everyday tasks * Employee is people-oriented and enjoys interacting with patients and working in group projects * Can navigate through multiple screens to provide the essential information required to address consumer need * Active listener, has strong written and verbal communication skills * Must be able to document each patient communication while on omnichannel platform (call/text/email/chat) * Must possess strong attention to detail, organizational skills and ability to set priorities * Computer literacy, ability to navigate through screens

High School Diploma or G.E.D., AND an approved medical terminology certification or med term course completion with satisfactory scores within 6 months of hire AND minimum (3) three years experience as a PAS 2 or equivalent with scheduling and/or registration and/or insurance verification in a healthcare setting. Moderate expertise with computer programs including but not limited to Microsoft Office and Database programs. Job SummaryUnder general supervision of the Patient Access Manager or Supervisor, follows established policies and procedures; gathers and records all necessary information in the process of financially clearing a hospital procedure or stay. Demonstrates expertise with all proficiencies of a PAS 2. Responsible for verifying demographic, confidential clinical and financial information necessary to accurately and efficiently execute insurance verifications, notifications, authorizations, pre certifications, et al, to support claim processing and reimbursement for scheduled and unscheduled hospital services. Responsible for calculating, communicating and collecting all patient financial responsibilities based on the patient's health plan(s) prior to the scheduled date of service. Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when validating the hospital account. Works directly with nurses, medical staff, ancillary departments, insurance carriers, care management/utilization, HIMS, scheduling, and other external professionals to assist patients with obtaining health care and financial services. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.

Patient Access Specialists, under the general supervision of the Supervisor/Patient Access Team Lead, serve as the first point of contact for patients, their families, and referring providers. They play a critical role in guiding patients through the visit process by gathering and recording necessary demographic, clinical, and insurance information to accurately generate patient accounts. This role includes screening patients for eligibility, preparing patient information for clinical staff, and answering questions to ensure a smooth experience. Patient Access Specialists provide high-level administrative support, which includes handling scheduling requests, rescheduling or canceling appointments, and coordinating with care teams. They are responsible for verifying medical insurance eligibility and reviewing patient referrals to ensure accurate scheduling based on the information provided in the referral. Additionally, they assist patients by troubleshooting access barriers, answering basic administrative questions, and offering essential information as outlined in the internal knowledge management system. Required: High School Diploma or GED Work Experience and Additional Information Technical Knowledge, Skills, and Abilities · Must possess outstanding consumer service skills and ability to make independent judgement and maintain confidentiality at all times · Comfortable working in fast-paced environments, is adaptable and flexible to everyday tasks · Employee is people-oriented and enjoys interacting with patients and working in group projects · Can navigate through multiple screens to provide the essential information required to address consumer need · Active listener, has strong written and verbal communication skills · Must be able to document each patient communication while on omnichannel platform (call/text/email/chat) · Must possess strong attention to detail, organizational skills and ability to set priorities · Computer literacy, ability to navigate through screens

Registration of patients presenting to hospital conducts patient interviews to obtain registration information, complete required forms. Ensures that all demographic and financial information is obtained, completed and processed according to department policy and procedures. Ensure that patient collection is conducted at time of visit. Education: High School diploma or equivalent education Experience: Minimum of 6 months customer service required. Knowledge of computers, and other standard office equipment required. Medical office experience preferred. Licenses/Certificates: None

The Registration Specialist will be responsible for entering accurate and complete demographics and insurance information in the EHR in a timely matter and managing patient information, including the verification of the patient insurance details and medical treatment schedules. This role will also be responsible for completing the pre-registration process to ensure outpatient procedures are screened based on assigned payors and missing or incomplete information is obtained for patient visits. Required: High School Diploma or GED Work Experience and Additional Information Minimum of two (2) year's experience in healthcare and/or customer service related industry with an understanding of patient registration and insurance verification. Technical Knowledge, Skills, and Abilities * Basic computer skills with demonstrated understanding of Microsoft products. * Ability to work in a fast pace environment with repetitive tasks.

Required: High School Diploma or GED Work Experience and Additional Information Minimum of two (2) year's experience in healthcare and/or customer service related industry with an understanding of patient registration and insurance verification. Technical Knowledge, Skills, and Abilities · Basic computer skills with demonstrated understanding of Microsoft products. · Ability to work in a fast pace environment with repetitive tasks. The Registration Specialist will be responsible for entering accurate and complete demographics and insurance information in the EHR in a timely matter and managing patient information, including the verification of the patient insurance details and medical treatment schedules. This role will also be responsible for completing the pre-registration process to ensure outpatient procedures are screened based on assigned payors and missing or incomplete information is obtained for patient visits.

Patient Access Associate 1, OP Patient Access, PT, M-F 6:30A-3P-154736 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Qualifications Degrees: High School,Cert,GED,Trn,Exper. Additional Qualifications: Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Basic knowledge of medical and insurance terminology. Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year Job CorporatePrimary Location MiamiOrganization CorporateSchedule Part-time Job Posting Nov 19, 2025, 5:00:00 AMUnposting Date OngoingEOE, including disability/vets

* Up to $1,000 Sign-On Bonus* Southbank Plaza is currently hiring for a Full-Time Days Patient Access Rep II to join our PAS Call Center team at our Baptist Southbank Plaza location here in Jacksonville, FL. Shift Details: Full-Time Monday - Friday 10:30am-7:00pm This Patient Access Rep II will primarily be a scheduler for appointments within the Baptist Health System. In this role you will be answering around 75-80 patient calls a day and the day in the life will look like answering the patients calls to get them scheduled, completing the registration process, insurance verification and suppling estimates and patient collections in reference to estimate, you will also be required to work patient work queues and make outbound calls to patients. You will have a monthly score card to determine how long it takes to wrap up a call and the quality of a call. The ideal candidate will not only reflect the five Baptist Core Values, but will also have call center, and scheduling experience. As a Patient Access Rep II, you will be responsible for: * Registering patients accurately and efficiently * Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple Imaging Service Lines * Maintaining service excellence to patients and visitors for telephonic encounters * Contributing to PAS Goals as defined annually (Collections, productivity, quality, and call metric objectives, etc.) * Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO * Maintaining a professional relationship with all clinical and non-clinical team members * Articulating compliance documentation and ensure completion of required patient consent forms * Maintaining patient privacy in accordance with HIPAA guidelines This Patient Access Rep II will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now! Full/Part Time Full-Time Shift Details Days Education Required High School Diploma/GED Education Preferred Bachelor's Degree Experience * 1-2 years Customer Service Experience Required * 1-2 years Insurance Experience Required * 1-2 years Healthcare Experience Required Licenses and Certifications * Certified Healthcare Access Associate (CHAA) Preferred Location Overview Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.

Patient Access Associate 1, Workplace Health - Pre Emp, $1000 Bonus, FT, 7A-3:30P-154734Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U. S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in. Description The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. The estimated pay range for this position is $16. 28 - $19. 70 / hour depending on experience. Qualifications Degrees:High School,Cert,GED,Trn,Exper. Additional Qualifications:Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Basic knowledge of medical and insurance terminology. Experience with computer applications (e. g. , Microsoft Office, knowledge of EMR applications, etc. ) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year Job Customer ServicePrimary Location MiamiOrganization CorporateSchedule Full-time Job Posting Nov 20, 2025, 5:00:00 AMUnposting Date OngoingEOE, including disability/vets

Baptist Clay is currently hiring for a PRN Patient Access Rep II to join our Patient Access Services Department at our Baptist Clay location here in the Jacksonville, FL area. Shift details: PRN Various Shifts - must have open availability to work weekdays, weeknights, weekends, days, nights, holidays As a Patient Access Rep II, you will be responsible for: * Registering patients accurately and efficiently * Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas * Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters * Contributing to PAS Goals as defined annually * Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO * Maintaining a professional relationship with all clinical and non-clinical team members * Articulating compliance documentation and ensure completion of required patient consent forms * Maintaining patient privacy in accordance with HIPAA guidelines This Patient Access Rep II will be located at Baptist Clay. If you are interested in this part-time opportunity, please apply now! Full/Part Time PRN Shift Details Various shifts Education Required High School Diploma/GED Education Preferred Bachelor's Degree Experience * 1-2 years Customer Service Experience Required * 1-2 years Insurance Experience Required * 1-2 years Healthcare Experience Required Licenses and Certifications * Certified Healthcare Access Associate (CHAA) Preferred Location Overview Baptist Medical Center Clay is a full-service hospital providing residents with easy access to comprehensive, high-tech medical and surgical care close to home. Located on Fleming Island, Baptist Clay features innovative care for every stage of life in an elegantly designed, comfortable environment. Unique services include onsite cancer care provided by Baptist MD Anderson, a 24/7 ER for adults and children, and a Level II Neonatal Intensive Care Unit. As part of the Baptist Health system, Baptist Clay has access to many additional specialized physicians, services, and resources including the Baptist Stroke and Cerebrovascular Center. Baptist Health has been named one of the 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, and Baptist Clay has been voted "Best Medical Facility" in Clay County for the past three years.

Baptist Nassau Crossing is currently hiring for a PRN Patient Access Rep II to join our Registration Department at our Baptist Nassau Crossing location here in the Jacksonville, FL area. Shift Details: PRN Various Shifts - must have open availability to work weekdays, weeknights, weekends, days, nights, holidays. Coverage will be for the Nassau, Nassau Crossing and North campuses. This team consists of 28-30 team members during the day in a fast pace,always changing environment. The ED department consist of bedside and desk registration. The PASII is responsible for patient information intake and check-out and ensures proper insurance and payment of patients.The position is in a high-energy and pace environment. There are a number of professional development opportunities including coaching toward PASIII. As a Patient Access Rep II, you will be responsible for: * Registering patients accurately and efficiently * Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas * Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters * Contributing to PAS Goals as defined annually * Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO * Maintaining a professional relationship with all clinical and non-clinical team members * Articulating compliance documentation and ensure completion of required patient consent forms * Maintaining patient privacy in accordance with HIPAA guidelines This Patient Access Rep II will be located at Baptist Nassau Crossing. If you are interested in this PRN opportunity, please apply now! Full/Part Time PRN Shift Details Various shifts Education Required High School Diploma/GED Education Preferred Bachelor's Degree Experience * 1-2 years Customer Service Experience Required * 1-2 years Insurance Experience Required * 1-2 years Healthcare Experience Required Licenses and Certifications * Certified Healthcare Access Associate (CHAA) Preferred Location Overview Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.

Patient Access Associate, Cardiology Support Services, $1000 Bonus, FT, 8:30A-5P-154594Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U. S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in. Description The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. This position is hybrid. In person location is 1500 San Remo Ave Coral Gables, FL 33146. Qualifications Degrees:· High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required. Additional Qualifications:Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Basic knowledge of medical and insurance terminology. Experience with computer applications (e. g. , Microsoft Office, knowledge of EMR applications, etc. ) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole. Minimum Required Experience: less than 1 year Job Non-Clinical and Administrative Customer ServicePrimary Location Coral GablesOrganization Baptist Health Medical GroupSchedule Full-time Job Posting Nov 10, 2025, 5:00:00 AMUnposting Date OngoingEOE, including disability/vets