The Hertz Corporation jobs in Estero, FL - 102 jobs

The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs. Wages: $17.00/hr. For full-time opportunities Hertz also provides world class benefits, which include: * Medical, Dental, and Vision Insurance * Life Insurance * Paid Time Off * 401(k) Retirement Plan * Employee Discounts Responsibility of a Sales and Service Associate includes: * Effectively communicate and offer ancillary products and services to enhance customer's travel experience. * Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells. * Achieve personal sales goals while supporting the goals of the team. * Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience. * Convert phone shops to reservations and rentals * Creating a positive customer service experience by listening to and identifying customer needs * Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service * Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking. * Assist customers with various post rental inquiries that involve the rental and billing process. * Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls. Skills/Experience: * Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. * Have the competitive drive and confidence to succeed in a commission-based environment. * Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. * Demonstrate sales, professionalism and interpersonal skills. * Show a high level of ownership, accountability and initiative. * Show proven experience of working well within a team. * Work flexible shifts including weekends and holidays; and work overtime as required. * Work outdoors during all weather conditions. * Stand for long periods of time. Qualified applicants will have the following: * A valid driver's license with record in good standing * Ability to drive and operate vehicles * Fluency in English * 1-2 years of customer service and sales experience. Physical Requirements: Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.

WHO WE ARE SouthernCarlson is a national distributor of construction, fastening, industrial and construction supplies. Our foundation of service and commitment began in 1947. We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running. We provide expertise in both the products we offer and the solutions we propose. SouthernCarlson is The Contractors Choice™ for professional-grade tools, fasteners, jobsite supplies and expert service. WHAT YOU'LL BE DOING Organize your time around competing demands to meet agreed upon sales targets. Become an expert on our products and services while leading business development efforts, such as: following up with incoming leads, scheduling meetings with prospective customers and cold calling. Close deals and advocate for your customers by providing them with resources and tools that meet their needs. Spend time out in the field proactively developing relationships and keeping customers up to date on their order status, managing deliveries and any account-related issues with timely resolution. Generate leads within the local community by walking into businesses and setting appointments. Design and present solutions-driven materials that align with our desired growth and sales metrics. YOU MAY BE A GOOD FIT IF YOU Meet the Minimum Qualifications - You have at least 1 year of prior sales or business development experience within the construction industry and hold a valid driver's license with an acceptable driving record.A bachelor's degree in business or marketing is preferred but not required. Network in our Industry - You have knowledge of our industry, are mechanically inclined, and already have an established network of relationships with potential to expand your reach. Deliver Results - You always find a solution when a challenge is presented and deliver it. Communicate Exceptionally - You have excellent written and verbal communication skills. Bilingual English/Spanish is preferred! Put in Work - The opportunities excite you, and you're ready to put in the hard work and dedication to succeed. Focus on the Details - You have a meticulous eye for detail and never miss a deadline • Relate to our Customers - You develop close relationships with your customers and treat them like family. Solve Problems - You are passionate about selling products to help customers overcome problems and provide them with a solution. Meet the Physical Demands - You're able to lift at least 50 pounds of customer product on a regular basis and 100 pounds on an occasional basis. WHY YOU'LL LOVE IT HERE Competitive base salary and commission plan Our collaborative family culture Opportunities for career growth Competitive benefits package, including: Health, Dental and Vision Opportunity to enroll in our 401k program with Company Match Paid time off OUR PROMISE MEANS MORE™ Respect - We build relationships on trust, collaboration and kindness while taking the time to learn, grow and celebrate wins together. Integrity - We go above and beyond to help customers and employees and do what we can to help resolve issues. Teamwork - We support and encourage each other while working together to ensure each customer has a top-notch experience. Family Environment - We are a nationwide company with small business locations that provides a family-like environment.

The primary focus of the Coordinator, Distribution Partnerships role is to provide ongoing sales support to the Distribution Partnerships team. **A Day in the Life:** Reporting to the Director of Distribution Partnerships this role will help support the entirety of the Distribution Partnerships team and provide customer support to the various segments of business through our distribution channels. The starting salary for this role is $50k; commensurate with experience. **What You'll Do:** **Customer Service and account escalations** + Act as key point of contact for Distribution Partnerships team on account portfolio needs and act as main point of contact for account service recovery escalations + Build relationships with account contacts and provide excellent customer service. + Work intra-organizationally with multiple contacts/departments to streamline processes and procedures + Coordinate the handling of all VIP reservations for accounts. + Be a conduit between the account, Customer Service, reservations and billing to ensure timely resolution of issues and escalations. + Assist with work in other Sales Operations departments as needed. + Monitor Travel Customer Service mailbox to ensure issues are addressed in a timely fashion, maintaining all SLAs + Maintain Travel Customer Service dashboard to track KPIs related to customer service resolution and output **Contract creation and processing** + Help manage sales opportunities from creation of opportunity through contract signature and upload. + Review and analyze related documents (Contracts, Amendments, Renewals + Act as key point of contact for sales team on assigned contracts and ensure that contract parameters are accurate and requirements met. + Communicate clearly and concisely (both verbally and in writing) so that others may understand what is required at all levels within the organization. + Manage DocuSign queues to ensure signatures are properly obtained **Ongoing account support** + Assistance with Quarterly Business Review supporting document creation and completion. + Email and phone support for distribution team customers and partners + Helping to ensure all requests are completed and delivered by expected due date, must manage the calendar of assigned requests to meet 100% compliance + Assist in rolling out global standardized processes to streamline various administrative functions within the distribution partnerships team + Provide support on other special projects as needed. **What We're Looking For:** + Bachelor's Degree preferred + 3+ years of car rental experience in customer experience required + Computer Skills (MS Word, Excel, PowerPoint, and Outlook) + Advanced Excel skills to include pivot tables. + Advanced PowerPoint skills to include creating and revising presentations. + Familiarity with Salesforce + Strong written and verbal communication skills + Process oriented + Communicate effectively with outside clientele and within the Hertz Organization + Ability to learn new programs, software and reports quickly. + Detail oriented, highly organized and ability to prioritize multiple projects. + Capable of working independently and in an open team environment + Excellent customer service skills both in person and via phone + Ability to adapt quickly to changes in business climate. + Excellent problem-solving skills; research/investigate to find resolution **What You'll Get:** + Up to 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

A Day in the Life: The Design and Planning CAD Manager is responsible for developing schematic and design development drawings utilizing digital CAD tools. Key responsibilities include providing architectural and technical assistance to develop/design fixture plans, preliminary layouts and signage plans to support new and remodel facility programs for airport and off-airport properties. Acts as primary librarian for our facilities digital drawings archived on company network. Designs are to conform to prototype standards. Up to 10% travel may be required to survey facilities in preparation for planning the design test fits. Starting salary is $105K; commensurate with experience. What You'll Do: Develops digital CAD schematic design fit outs for airport and off-airport facilities supporting airport planners, real estate managers and other key corporate stakeholders. Design for off-airport facilities may be taken into detailed design development. Develops signage key plans and design fixture kits for further development by outside vendors. Creates architectural design packages to support for local jurisdiction submittals, not limited to but including renderings and sample boards. Ensures all designs conform to Hertz, Dollar and/or Thrifty prototype standards and guidelines. Acts as primary librarian for our facilities digital drawings archived on company network including latest as-builts in PDF and CAD format. Maintains digital and physical library of design standards and finishes for airport and off-airport facilities. Stays current on design industry market trends and best practices. Stays current on ADA code requirements and compliance factors for new and retrofit design work. Proactively seeks ways to optimize planning/design to drive corporate cost saving/avoidance initiatives while preserving and augmenting the customer/employee experience with safety in mind. Maintains healthy relationships with internal and external stakeholders including Marketing, Customer Experience, Real Estate, Properties, Airport Planners, Construction PMs, Facility Managers, Local Operations, Safety, Security, architectural and engineering partners, and others. Perform other duties as assigned. What We're Looking For: Bachelor's degree in Engineering, Architecture or related field is a minimal requirement. 5+; years of advanced experience in CAD/Revit drafting of commercial architectural projects. Retail store planning and experience with 3D Studio Max is preferred. Ability to read and understand architectural and MEP drawings including technology standards. Experience in development of renderings and concept design. Experience in a fast-paced business environment often requiring multi-tasking. Strong presentation skills and solid business acumen. Strong organizational and communication skills. Ability to provide efficient, timely, reliable and courteous service to internal/external stakeholders. Advanced skills with MS Office Suite software including Outlook, PowerPoint, etc. Knowledge of leases, contracts and construction practices. What's In It For You: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

_The Manager of Revenue Management's primary focus is driving the business forward and delivering incremental revenue and profit across the Hertz portfolio of brands. Drawing from experience, managers act as coaches and mentors to team members, developing their capabilities and helping team members thrive, grow, and advance in their roles. In addition to championing their teams, Managers work closely with key business partners in operations, fleet, sales, and marketing to support continued revenue growth and strategic expansions across all business units._ _Managers are central in our mission to develop the future of Revenue Management, helping to shape our priorities, uncover and understand the application of emerging technology, and test products and strategies in the marketplace. Managers must thrive in a fast-paced, challenging environment, where quality, innovation, speed of decision-making and execution are critical to success._ **What You'll Do:** + Managing a team of Revenue Management analysts by communicating job expectations, coaching, and reviewing job performance, and ensuring standard work and processes are adhered to on a daily basis. + Monitor and measure the effectiveness of current yield and pricing strategies, work closely with analysts to redesign, or change strategies as needed. Communicate important changes or opportunities to leadership team. + Lead or support cross-functional initiatives and projects that support revenue growth, product differentiation, and operational efficiencies. Present relevant insights and findings to senior leadership. + Produce weekly peak on rent forecast, driving alignment with business partners to maintain desired inventory levels. + Assist with the adoption of new processes, tools, and systems in the standard work. Be a strong advocate for effective change. **What We're Looking For:** + Bachelor's level degree or equivalent required; preferably in Economics, Statistics, Finance, Marketing/Business Analytics, or Revenue/Hospitality Management. Advanced degree in the aforementioned fields of study are strongly desired. + Minimum of 3 years previous experience within a complex demand/supply planning environment, revenue management role, or predictive analytics field + Knowledge of revenue optimization, pricing science, and economic principles + Excellent computer skills are essential (MS Office suite proficiency) + Tableau and SQL skills + Team Building, Coaching, and mentoring abilities + Proficiency in Analytics, including the ability to conduct root cause analysis, identify key issues, and present succinct recommendations + Ability to make quick decisions, take risks, and own results + Strong oral and written communication + Process innovation and development **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

A Day in the Life: Hertz is looking for a proactive, results-driven IT Service Delivery Manager to join our Field Network Team. This role is pivotal in ensuring seamless network operations and delivering exceptional customer service across all Hertz locations. You will partner with IT leadership, delivery teams, and external vendors to implement network solutions efficiently and maintain flawless day-to-day operations. What You'll Do: Manage end-to-end network support for field locations, including: Field Support & Operations Circuit connectivity Move/Add/Change coordination SLA tracking and issue resolution Lead and coordinate a team of analysts and managed service resources to deliver reliable, responsive support for all Field networking requirements. Manage network-related project delivery, ensuring timelines and budgets are met. Participate in annual budget planning. Conduct regular team standups to monitor progress and deliverables. Enforce ITSM processes for Change, Incident, and Problem Management. Utilize dashboards and reports to track SLA and KPI compliance weekly. Serve as the primary liaison between managed service providers and the Field Networking team for escalations and requests. Maintain vendor relationships and escalate site surveys, installations, and performance issues as needed. Manage circuit turn-ups for Hertz locations, collaborating with internal resources, circuit providers, airport authorities, and technicians. Support acceptance testing and service activation for new network services. Contribute to developing and refining procedures for Field Network infrastructure. Participate in network design discussions and document requirements for large-scale projects. Track and report on the lifecycle of field network devices. What We're Looking For: Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (preferred). 3+ years of experience in IT Service Delivery or related roles. Experience supporting network infrastructure in large enterprise environments. Familiarity with network vendors such as Cisco, Meraki, and Fortinet. Strong understanding of circuit connectivity and infrastructure. Exceptional customer service and escalation management skills. Ability to prioritize tasks, manage multiple projects, and meet deadlines. Proficiency in project tracking and digital workflow tools; agile methodology experience is a plus. Familiarity with Telecom Expense Management (TEM) tools. Strong data analysis skills using Excel. Excellent communication and presentation skills; ability to build relationships across diverse teams. Highly organized, self-directed, and collaborative. We expect the starting salary to be around $115,000 to $140,000 with annual bonus eligibility. The actual salary will be determined based on years of relevant work experience. What You'll Get: 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

A Day in the Life: The primary mission of the Talent Acquisition Partner is to source and attract a diversified pool of high talent within [Operations / Corporate / COE / Region]. Based on volume and business demands, this savvy individual consults with key stakeholders to identify the qualified talent, while managing a full-cycle recruitment desk. This position requires critical and strategic thinking as well as strong recruiting, sourcing, communication, and relationship-building skills. This position is [onsite / remote / hybrid] based out of [location]. The salary range for this position is $XX-$XX What You'll Do: Develop, engage, and hire from a candidate pipeline; developed through market insights, sourcing methods, and talent acquisition process. Establish strong internal stakeholder relationships and serve as a primary source of recruitment strategy, advice, consultation, and education. Maintain requisition, applicant, and offer details in the applicant tracking system and proactively communicate updates to key partners including Hiring Managers, Human Resources, and Talent Acquisition Leaders. Perform candidate screening and build rapport while underlining the employee value proposition of “Why Hertz” by sharing information about the culture, initiatives, career opportunities, and benefits. What We're Looking For: Minimum 3 years of experience with a proven track record of full cycle recruitment Corporate recruitment experience strongly preferred. Extensive interviewing and sourcing experience with a strong record of success filling positions at all corporate levels of the organization Recent experience in strategic sourcing within a digital environment Ability to develop, understand, manage, and action job descriptions and other tasks within an applicant tracking system; Oracle Cloud, a plus Ability to influence while driving process. Ability to collaborate with internal and external stakeholders across multiple functions and locations. Ability to see the big picture and leverage critical thinking and decision-making skills. Excellent organization, time management, delegation, and prioritization skills. What You'll Get: Up to 40% off the base rate of any standard Hertz rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Title Processor is responsible for receiving and filing new titles, pulling filed titles, reassigning, lien releasing, and mailing requested titles. This role has an impact on financial performance, fleet procurement, payables, planning, operations, and customer experience. The hourly rate for this opportunity is $20/hr. **What You'll Do:** + Responsible for receiving, scanning, barcoding, and filing incoming titles. + Responsible for pulling requested titles, reassigning them to buyers, and completing lien releases and/or affidavits when needed. + Responsible to validating titles into database system. + Responsible for storing unprocessed titles in a fireproof cabinet. + Ensuring titles are reassigned correctly and mailed promptly. + Documenting research and updates in necessary systems. + Maintaining required KPIs for title processes + Maintains a 'Best practice sharing culture', always striving to find ways to improve service. **What We're Looking For:** + Associate degree or equivalent experience required. + Title experience a plus. + Ability to learn and utilize multiple applications and scanning systems. + Must be comfortable standing or sitting for long periods. + Must have legible handwriting skills to sign documents efficiently and correctly for extended periods. + Detail-oriented; must be very accurate and able to pay attention to details. + Must be able to work with minimal supervision. + Ability to communicate professionally and effectively with all levels of company personnel and vendors. + Team player. + Knowledge of Microsoft Office suite and Teams + Availability to work specialty hours during peak season. **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

A Day in the Life: We are seeking a Sr. Technology Program Director with experience in leading Global Transformation Technology Implementations to manage production stabilization programs which includes migrating workloads to AWS. This position has responsibility for the planning and execution Platform engineering projects including a significant Technology transformation program. This role has an impact on our financial performance and customer experience. What You'll Do: + Managing all aspects of project plan including planning, procurement, resource planning, cost, scheduling and implementation activities, across multiple areas and multiple project teams. + Act as the primary focal point and owner for all program related activities including third party supplier/partner delivery + Manage all program schedules and contract deliverables that support the Hertz business and performance expectations + Conduct delivery reviews to track quality of service, on-time delivery and ensure costs are within plan + Manage relationships with Hertz Executive Levels and Program Director levels + Tracking milestones, identifying problem areas before they impact the project and coordinating corrective actions and establishing escalation procedures. + Managing and coordinating all project communication with key stakeholders in all relevant areas of the business + Documenting and managing risks, issues, decisions and actions for all projects + Collaborating with the product, design, development teams to ensure that the business requirements are properly defined, developed and deployed to the relevant business customer's satisfaction. + Ensuring compliance with policies and standards, including those from our PMO and TMO teams + Identify any cross-program dependencies both within technical and business teams + Ensure appropriate resource capacity and management in line with competing priorities + Plan, track, control and manage all aspects of program financial performance, including forecasting + Ensuring acceptance by all stakeholders, through effective Change Management Programs. + Carrying out post implementation reviews of all programs / projects to ensure that original goals / requirements are being met. + Actively seeking opportunities, new initiatives, developments and financially quantifiable efficiencies in the business throughout the implementation. What We're Looking For: + 5+ years' experience in leading large scale global transformation programs + 10+ years' experience as a Project manager/Program manager + 5+ years technology and business experience; highly desirable to have experience in AWS cloud + 3+ years' experience working in a technology project management office + Engineering involving development and testing of applications + Demonstrated leadership of multidiscipline, high-performance work teams/groups + Demonstrated highly collaborative approach with a proven ability to work to tight deadlines, gather consensus and make decisions + Accomplished verbal and written communications with proven ability to work with diverse senior executive leaders and technology owners + Demonstrated competency in strategic thinking and leadership, with strong relationship management experience + Proficient in 0365 (Outlook, Word, PowerPoint, SharePoint, Project etc.) and collaboration tools + Comprehensive understanding and experience of both agile and waterfall and software development approaches + Bachelor's Technology Degree, Master's degree preferred + PMP or Prince certified with Agile, Lean/Six Sigma certified a plus + Preferred experience of delivering solutions within Fleet/Asset Management + Ability to travel up to 25% including International + Position is located in Atlanta, Georgia. What You'll Get: + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

The **Car Wash Attendant i** s responsible for ensuring a vehicle is ready for customer pick-up. Drive and park cars on the lot as needed. Check the vehicles for damage. Fill gasoline and check all fluid levels. Meet processing and standardization quotas. In this role, you will be required to work outdoors in all weather conditions. **Wages range from: $13-$18/hr.** **Qualifications:** High School diploma or equivalent is required. A valid driver's license is required. Must be able to work on your feet for most of your shift. Must be able to work in all weather conditions. **Benefits and Perks:** Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Hertz Revenue Management is seeking a highly motivated, intellectually curious, and talented data scientist to join a team that is responsible for optimizing Hertz's revenue offers. The data scientist will collaborate on designing, delivering, and maintaining proprietary optimization products that result in improved customer offers and increased revenue for Hertz. The role partners across Revenue Management, Pricing, Sales and Distribution, Operations Research, IT, and vendors to identify opportunities, define requirements, provide insights, prototype products, and deliver end-to-end solutions The salary range for this position is expected to be between $90k-100k. **What You'll Do:** + Identify commercial opportunities to optimize Hertz revenue that can be addressed by developing data sources, methods, tools and models, including time series forecasting, reinforcement learning, or optimization modeling + Enhance existing analytical tools and develop new solutions/tools based on large data sets + Own and deliver end-to-end solutions, including coordination with stakeholders and IT, implementation, and support + Promote the long-term customer vision that supports Hertz's business strategy as the marketplace evolves, and new products are introduced + Actively develop close relationships and coordinate with commercial business units, Operations Research, Finance, IT and senior management to ensure timely execution of Hertz Revenue Management sponsored projects + Maintain a pulse on industry efforts, disruptive technologies, and champion solutions to further Hertz's position as industry leader + Balance multiple priorities in a fast-paced environment + Understand the interrelationships between Fleet, Pricing, and Revenue Management, and the combined impact on the Hertz Customer experience **What We're Looking For:** + Master's degree (or current enrollment) in operations research, statistics, computer science, or a related quantitative field required. + Highly proficient communication skills and ability to actively advocate for Hertz Revenue Management solutions across the enterprise + Experience with data scripting languages (e.g. SQL, Python, R etc.) or statistical/optimization software (e.g. R, SAS, Gurobi, etc.) + Experience using one or more programming languages (e.g., Python, Java, C++, C, etc.) + Experience with big data: processing, filtering, and presenting large quantities of data + Ability to understand and work with large, unstructured data sets + Proven success in solving complex quantitative problems + Must be able to work well with diverse groups in a time-sensitive team environment with minimal supervision, be results oriented and able to meet or exceed deadlines with attention to detail and follow through + Demonstrated ability to handle multiple projects through to solution delivery + Consistently prioritizes safety and security of self, others, and personal data. + Embraces diverse people, thinking, and styles. **Preferred Qualifications:** + 2+ years of graduate coursework of Ph.D. in operations research, statistics, computer science, or related science field. + Experience with time series forecasting, reinforcement learning, machine learning, or optimization. + 2+ years of industry experience in data science or operations research. + Knowledge of revenue management theory or travel industry systems/data **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

The **Manager In Training** program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence. Wages: $19.00/hr. **Qualifications:** High School diploma or equivalent is required. A valid driver's license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication. **Apply** today and shift your **career** into drive for **tomorrow** ! **Benefits and Perks:** Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Are you a data-driven, detailed individual that is current on digital marketing trends? If you demonstrate strong initiative and excel in collaborative work environments, this would be a great role for you. Manager Paid Advertising will oversee investment and execution of digital campaign strategy within North America, with a primary focus on performance across omni-channel digital media advertising for our brand portfolio. A Day in Life: The Manager Paid Advertising Digital Marketing is within the global Paid Media and Advertising Marketing team and will involve close collaboration with cross functional Hertz team including but not limited to Brand. Successfully support and manage the approved paid media strategy and forecast for NA advertising budgets across three brands and maintain optimal levels of media performance across channels with efficiency vs. benchmarks in accordance to regional business needs and/or local market environments. Identify and implement new media vendors, manage and streamline internal processes, and disseminate results and insights across the team and organization. Note: this role will be required to work from our Estero, FL WHQ or Atlanta, GA office at least 3 days per week. The salary range for this position is around $100k but is commensurate with experience What You'll Do: Monitor and support the performance of media advertising plans and strategy optimization through thoughtful and actionable recommendations to support regional goals and targets to deliver ROI Leverages deep knowledge of digital media advertising channels and results across tactics to draw insights for optimizations Lead strategy end-to-end process execution, and implementation of entire initiatives with an eye toward continuous improvement Possess an expert level of functional expertise to synthesize data and analysis of reporting to support forward looking media planning Expert-level knowledge of SEM Search Engine PPC Marketing and Display Programmatic paid conversion channel media advertising with a proven track record of successful results Contribute as part of a global media and advertising marketing team, sharing insights, best practices and being involved in understanding the relevant digital marketing developments, and trends in our other regions as well for new opportunities Keep up with the latest digital media advertising trends across platforms and media publishing advertisers Utilizes and proficient with GA4, Google Looker Studio, Tableau, Power BI Collaborate closely with key internal and external partners - agency of record, brand Marketing and creative services team to align strategies, messages, creatives, and important metrics Manages weekly, monthly and quarterly reporting for leadership, measurement and analytics with our agency linked to our campaign strategy Run campaign tests, analyze data, and leverage insights for optimization across channels and tactics and media partners from weekly, monthly and quarterly reporting and analysis. Develop clear, insightful performance reports outputs from our omni-channel strategy across our brands and regularly communicate findings and optimization recommendations and opportunities to Senior Leadership teams, collaborators and team members What We're Looking For: Bachelor's in Marketing preferred or relevant area of education 3-5 years' experience in Digital Media or Media Advertising Buyer Agency experience preferred Moderate / Expert proficiency in Media buying and planning experience Strong paid advertising platform knowledge with high proficiency in paid search, paid social, content marketing, and video and programmatic platforms - Google (Analytics GA4, AdWords-SA360, Display Video-DV360), Meta, Microsoft, TikTok Must be data driven and have experience analyzing media performance data full funnel KPIs across channels and media buying and industry and platform best practices Experience in working with and analyzing Brand lift, Search Lift, Conversion Lift and Reach & Frequency reports is plus Strategic individual with a hands-on approach to execution Highly analytical, comfortable with campaign reporting and attribution models linked to performance. Extensive experience in managing digital campaigns in a hands-on fashion and creating both in-depth and higher-level reports that analyze and showcase their performance Strong understanding of current on market, competition, trends, tactics, concepts, practices, and procedures Proven track record of working under tight deadlines while keeping others on-schedule Proactive with account recommendations and sharing industry insights Highly proficient in MS Office, especially Excel Strong project management, organizational, and communication skills, with excellent attention to detail Capability of balancing urgent priorities with strategic long-term objectives Natural collaboration and bridge-building skills; experience working with individuals of varying fields: creative, production, analytics etc. Motivated individual committed to teamwork Ability to collaborate with internal and external stakeholders across multiple functions and locations Ability to influence and demonstrate initiative Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Results driven, ability to make decisions and help solve problems Ability to keep a positive attitude in a fast-paced environment. Ability to work under minimal supervision with a goal-oriented mindset. Ability to see the big picture and leverage critical thinking and decision-making skills. Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability. What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time OffMedical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

**Account Service Representative - Corporate Contracts:** The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000 **What You'll Do:** + Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness. + Ensuring all contracts, exhibits, and amendments templates are up to date and accurate. + Track contract status, approvals, and signatures to ensure timely execution + Work with Legal department to discuss and work through contract language. + Data input and management: Accurately enter, update, and maintain data in the Compliance tool. + Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected. + Drive optimization and process improvement while applying best practice methodologies. + Aid in conflict resolution. + Additional duties and projects as assigned. **What We're Looking For:** + Bachelor's Degree. + Knowledge of contracting policies, legal requirements, and best practices. + Excellent communication (written and verbal) and interpersonal skills. + A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects. + The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook. + The ability to collaborate with others as well as work independently. + The ability to adapt quickly to changes in business climate. + Excellent problem-solving skills, research/investigate to find resolution. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

**A Day in the Life:** The **Sr Business Analyst** is responsible for maintaining and providing Operations related data and analytical support to the organization, and for collaborating with key stakeholders to provide data for operations driven insights to ensure decisions meet the objectives of the strategic goals of the Company. The salary range for this position is starting at $85,000/yr. **What You'll Do:** + Responsible for developing and supporting the implementation of industry-leading reporting processes. + Collect data from all Hertz systems and conduct trend analyses, both quantitative and qualitative. + Solve complex analytical problems using quantitative approaches using unique blend of technical, business mathematical, analytical and data skills + Using statistical computer languages to manipulate data and draw insights from large data sets + Analyzing data from third party providers + Works with business leaders to develop standard key performance indicators, to identify effectiveness in Operations processes and programs. + Documents, communicates and supports leaders on the implementation of long-term and short-term reporting + Proactively identifies opportunities and specific recommendations to improve analytical reporting and capabilities. + A passion for discovering solutions hidden in large data sets and working with stakeholders/vendors to improve business outcomes. **What We're Looking For:** + 5 years' experience with a proven track record of success in Analytics, Project Management, Data Analytics, required + Bachelor's degree, required + Degree in a quantitative field with an emphasis on predictive modeling, preferred, including Statistics, Data Science, Operations Research, Industrial Engineering, Actuarial Science, Mathematics, or Economics + Expert Proficiency in MS Office Suite + Experience using Tableau or similar BI tool + Solid proficiency of SQL, Python, R, and/or others and querying data from relational databases + Ability to provide analytics, identify trends, communicate present insights from data + Ability to collaborate with stakeholders across multiple levels and functions + Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business partners + Ability to influence + Ability to work under minimal supervision with a goal-oriented mindset. + Flexible and adaptable; ability to work effectively in ambiguous situations + Ability to work comfortably across functional and geographical boundaries + Excellent verbal and written communication skills and experience presenting project status + Attention to detail **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

**A Day in the Life:** The **Senior DNS Engineer** will be part of a Global team working on key Technology Infrastructure projects aligned with Global Business strategy, within agreed parameters of time. As part of the Global Network team, you will be the technical lead for DNS technologies, supporting the Hertz Data center, Cloud, Branch location, HQ and Public domains. You will be responsible for DNS architecture, design and operations, and DHCP and IPAM overall design. Aligned with Enterprise Architecture standards and working with the Principal Network Architect, you will be working with existing and new Network technologies which add value to the Global Business and Global Technology strategy. You will ensure that service levels are maintained and continually improved, and problems with day-to-day delivery of services are minimized. **What you'll Do:** + Responsible for Operational support and maintenance of the Hertz DNS infrastructure including performing L3/4 troubleshooting as required; Working closely with Hertz NOC for global support concerns; contributing to RCA analysis for major incidents; Ensuring proper maintenance coverage for all network systems. Provide guidance and operational support documentation to NOC and L1/L2 teams + Responsible lead for IPAM - Ensure IPAM system is up to date. Identify gaps in centralized IPAM management and put plans in place to remediate them. Develop IPAM processes and automation strategies. Work with local Technology teams to ensure awareness of IPAM processes. + Responsible for working with external domain registrars to ensure upkeep of our Public domain infrastructure + Responsible for developing the overall DNS architecture and integration across core DNS systems such as InfoBlox, BIND, R53 and AD to meet requirements of Technology and Business stakeholders. Consolidate and integrate the various DNS systems in use into a cohesive strategy. + Responsible technical lead on DNS, DHCP and IPAM technologies - Working closely with other Technology teams including Project Management Office for completion of regional and global projects; ensuring DNS/DHCP requirements are represented in infrastructure projects; Ensure DNS/DHCP meets standard configuration, performance and availability requirements, including matching to the Enterprise and Strategic architectures; working as part of the Global Technology team to deliver the appropriate system architecture and infrastructure solutions to meet agreed business requirements; working within schedules, time estimates, and project plans for all deliverables; tracking own involvement for project milestones, identify problem areas before they impact the project. + Responsible for ensuring the DNS/DHCP infrastructure is built securely. Ensure mechanisms in place to identify and remediate vulnerabilities. + Responsible for evaluating DNS/DHCP performance, and capacity to ensure that the business needs are met. Maintain relationships with all relevant vendors. Ensure compliancy with all technology and application standards, including all relevant regulatory corporate compliance (PCI, SOX, HIPPA, GLBA, etc...); maintaining a service management attitude, promoting best practice throughout the IT team; ensuring Service Level Commitments are met and improvement opportunities are highlighted. + Responsible for providing regular communication of progress as required to management and stakeholders; ensure self-development plans are followed and training attended, when scheduled; coach new members of staff to ensure IT/ business expectations are met on a consistent basis; promoting existing and emerging technologies, to provide input on guidelines and roadmaps for future IT infrastructure developments. **What we're looking for:** + Minimum 5 years of experience in DNS administration, architecture and operations. + Experience with routing/switching technologies (datacenters, wireless, wired, voice, video, convergence, security, remote access, load balancers, content filtering) + In-depth experience of DNS as it pertains to enterprise networking and public domains + In-depth experience of IPAM tools and processes + Working knowledge and experience in Networks, Routing and Firewalls, both on-premise and cloud hosted. + Working knowledge of AWS cloud + Experience of cloud-hosted Network and UC technologies + Experience in working on a diverse portfolio of projects. + Experience of working according to ITIL processes, e.g. Incident Management, Change Management. + Knowledge / experience of third-party supplier / vendor management (network products, telecommunication services, cloud technologies and professional services). + Knowledge and experience of quality management principles and processes. + Knowledge in deploying, operating, and maintaining various network DDI tools and systems including InfoBlox, Route 53, Active Directory, BIND etc, + Experience in managing network management tools such as SolarWinds, Grafana + Excellent written and oral communications skills with demonstrated commitment to producing high quality documentation. + Ability to work well with others across many organizations including development, sales, marketing, finance, customer support, and field service. + Professional demeanor and strong work ethic. + Must be a Team Player. + Must be able to interface with all levels of management and teams within the Global IT COE. + Professional customer service focused attitude. + Ability to identify problems, make decisions, create solutions and take actions. + Highly self-motivated and directed with an attention to detail and strong customer service focus. + Ability to work under pressure, managing multiple priorities to strict deadlines within a highly demanding technical environment. + Excellent Organizational skills We expect the starting salary to be around $120,000 to $145,000 with annual bonus and profit sharing eligibility. The actual salary will be determined based on years of relevant work experience. Posting open until position is filled. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a high-impact, high-visibility individual contributor role. You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. What You'll Do: Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions Identify and prioritize CX breakdowns through VOC, operational data, and field feedback Act as the first point of contact for field leaders on CX-related challenges and opportunities Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement What We're Looking For: Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike Systems thinker with the ability to balance customer empathy with business impact Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business What You'll Get: 40% off any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching. Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

A Day in the Life: The Design and Planning CAD Manager is responsible for developing schematic and design development drawings utilizing digital CAD tools. Key responsibilities include providing architectural and technical assistance to develop/design fixture plans, preliminary layouts and signage plans to support new and remodel facility programs for airport and off-airport properties. Acts as primary librarian for our facilities digital drawings archived on company network. Designs are to conform to prototype standards. Up to 10% travel may be required to survey facilities in preparation for planning the design test fits. Starting salary is $105K; commensurate with experience. What You'll Do: * Develops digital CAD schematic design fit outs for airport and off-airport facilities supporting airport planners, real estate managers and other key corporate stakeholders. Design for off-airport facilities may be taken into detailed design development. * Develops signage key plans and design fixture kits for further development by outside vendors. * Creates architectural design packages to support for local jurisdiction submittals, not limited to but including renderings and sample boards. * Ensures all designs conform to Hertz, Dollar and/or Thrifty prototype standards and guidelines. * Acts as primary librarian for our facilities digital drawings archived on company network including latest as-builts in PDF and CAD format. * Maintains digital and physical library of design standards and finishes for airport and off-airport facilities. * Stays current on design industry market trends and best practices. * Stays current on ADA code requirements and compliance factors for new and retrofit design work. * Proactively seeks ways to optimize planning/design to drive corporate cost saving/avoidance initiatives while preserving and augmenting the customer/employee experience with safety in mind. * Maintains healthy relationships with internal and external stakeholders including Marketing, Customer Experience, Real Estate, Properties, Airport Planners, Construction PMs, Facility Managers, Local Operations, Safety, Security, architectural and engineering partners, and others. * Perform other duties as assigned. What We're Looking For: * Bachelor's degree in Engineering, Architecture or related field is a minimal requirement. * 5+; years of advanced experience in CAD/Revit drafting of commercial architectural projects. * Retail store planning and experience with 3D Studio Max is preferred. * Ability to read and understand architectural and MEP drawings including technology standards. * Experience in development of renderings and concept design. * Experience in a fast-paced business environment often requiring multi-tasking. * Strong presentation skills and solid business acumen. * Strong organizational and communication skills. * Ability to provide efficient, timely, reliable and courteous service to internal/external stakeholders. * Advanced skills with MS Office Suite software including Outlook, PowerPoint, etc. * Knowledge of leases, contracts and construction practices. What's In It For You: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Title Processor is responsible for receiving and filing new titles, pulling filed titles, reassigning, lien releasing, and mailing requested titles. This role has an impact on financial performance, fleet procurement, payables, planning, operations, and customer experience. The hourly rate for this opportunity is $20/hr. What You'll Do: Responsible for receiving, scanning, barcoding, and filing incoming titles. Responsible for pulling requested titles, reassigning them to buyers, and completing lien releases and/or affidavits when needed. Responsible to validating titles into database system. Responsible for storing unprocessed titles in a fireproof cabinet. Ensuring titles are reassigned correctly and mailed promptly. Documenting research and updates in necessary systems. Maintaining required KPIs for title processes Maintains a ‘Best practice sharing culture', always striving to find ways to improve service. What We're Looking For: Associate degree or equivalent experience required. Title experience a plus. Ability to learn and utilize multiple applications and scanning systems. Must be comfortable standing or sitting for long periods. Must have legible handwriting skills to sign documents efficiently and correctly for extended periods. Detail-oriented; must be very accurate and able to pay attention to details. Must be able to work with minimal supervision. Ability to communicate professionally and effectively with all levels of company personnel and vendors. Team player. Knowledge of Microsoft Office suite and Teams Availability to work specialty hours during peak season. What You'll Get: 40% off any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching. Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more