The Hertz Corporation jobs in Urban Honolulu, HI - 52 jobs
Customer Service Representative
The Hertz Corporation 4.3
The Hertz Corporation job in Urban Honolulu, HI
As a **Customer Service Representative** , you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.
**Responsibilities:**
+ Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
+ Welcome each customer with a smile.
+ Proudly represent Hertz with your professional appearance, language and behavior.
+ Focus on providing a clean and safe vehicle, to every customer, every time.
+ Take ownership of each customer's service experience by immediately owning and resolving issues.
+ Be proud of our brand and the role you play in our success.
+ Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
+ Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
+ Build brand loyalty.
+ Utilize company approved sales and service techniques when determining customer wants and needs.
+ Offer optional products to meet customer wants and needs.
+ Prepare all rental and return documents accurately and completely.
+ Qualify each customer using our company rental requirement guidelines.
+ Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
+ Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
+ Ensure that the return date and time on the rental agreement is accurate.
+ Review all charges at the time of vehicle return.
+ Prepare the Rental Agreement Folder with all required information.
+ Answer the phones to assist customers in a friendly, helpful and prompt manner.
+ Assist customers by effectively resolving all customer service issues.
+ Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
**Skills:**
+ Passion for customer service and attention to detail - Goes the extra mile
+ Self-motivated to achieve and exceed targeted goals
+ Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
+ Proficiency in English
+ Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
+ Work in a fast-paced environment with a variety of tasks.
+ Excellent organizational and time management skills
+ Demonstrate professionalism and interpersonal skills
+ Proven experience of working well within a team
+ 100% customer focus, with proven experience within a customer facing environment
**Additional Notes:**
+ Work flexible shifts including weekends and holidays; and work overtime as required
+ Stand for long periods of time
**What You'll Get:**
+ Hourly Rate is $16.50 + Commission.
+ Sign-on Bonus: $2,000 ($1,000 paid at 60 and 90 days of employment)
+ Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
+ Weekly Pay
+ Holiday Pay
+ Career growth opportunities
+ Paid Training to expand your skills and knowledge
+ Comprehensive Medical, Dental, & Vision benefit options after 30 days
+ Up to 40% off the base rate of any standard Hertz Rental
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$16.5 hourly 43d ago
Looking for a job?
Let Zippia find it for you.
Part Time Courtesy Bus Driver
The Hertz Corporation 4.3
The Hertz Corporation job in Kailua, HI
The Part Time Courtesy Bus Driver is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Hertz rental location.
Wage: $17.50 hourly
The key responsibilities and accountabilities are:
Provide timely shuttle service to customers to/from airport terminal to Hertz facility, in compliance with Hertz's policies and procedures and local laws.
Personally, welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
Provide world class customer service by determining customer's reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
Ensure the bus is kept tidy at all times with maps available.
Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.
Complete any relevant paperwork in line with Company Audit and Department of Transport standards
Basic Qualifications:
Passion for customer service and attention to detail - Go the extra mile.
At least 1 year of commercial driving experience or record or road test or alternatively a CDL Class B with passenger and air brake endorsements
Minimum 2 years PCV cat D1 driving experience (International)
Minimum of 2 years Customer Service Experience
21 years of age or older
Must be able to:
Obtain a DOT medical clearance
Work flexible shifts including weekends and holidays; and work overtime as required.
Work indoors and outdoors during all weather conditions.
Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
Work in a fast-paced environment with a variety of tasks
Demonstrate professionalism, excellent communication and interpersonal skills
Lift up to 45 pounds
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$17.5 hourly Auto-Apply 44d ago
Learning Specialist
The Hertz Corporation 4.3
The Hertz Corporation job in Urban Honolulu, HI
**A Day in the Life:** The Learning Specialist is responsible for the delivery of learning activities focused on standard new hire training and other training activities. This may include sales, management and professional development for our employees. This role has an impact on our global training programs, new hire performance, customer satisfaction, employee engagement and development.
The salary range for this position is starting at $55,000.
**What You'll Do:**
+ Demonstrates excellent facilitation skills and a passion for delivering high impact learning sessions
+ Ability to influence others, drive a strong learning agenda and partner with business leaders
+ Facilitate the integration of content with the knowledge and experience of the learners
+ Act as a learning expert after training to reinforce concepts and effective application of methodology
+ Partner with business leaders to identify capability gaps and opportunities for business improvement and personal development
+ Leverage blended learning approaches and delivery recommendations to meet learning requirements for ongoing development and maturity of the organization, ensuring they are aligned to wider organization goals
+ Ensure best practice approach to learning and development across all Global Learning initiatives
+ Collaborate with Global Learning team, as assigned, on various projects and learning activities
+ Assist in providing support for new-hire classes in relation to technical/logon issues during training
+ Ensure consistency in following new-hire agenda and promoting engagement in virtual new-hire training
+ Provide training across the organization in RAC/HLE/Customer Care and other areas, as assigned and trained
+ Evaluate training solutions to assess impact of learning programs in terms of learning on the job and ROI
**What We're Looking For:**
+ 2 years' experience in Learning and Development or related training background experience
+ Bachelor's Degree in Human Resources, Education, or other related field preferred, or equivalent experience
+ Ability to work a flexible schedule, travel required up to 25% (as needed onsite trainings and team meetings)
+ Moderate proficiency in Microsoft Office
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to drive process and organizational change
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$55k yearly 2d ago
Exit Gate Attendant
The Hertz Corporation 4.3
The Hertz Corporation job in Urban Honolulu, HI
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail-oriented person looking for a career in general security, Hertz is looking for you!
Wage: $17.00 hourly
As an Exit Gate Attendant your general responsibilities include but are not limited to:
Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
Assist customers with directions, and review and resolve rental contract and vehicle issues.
Manually log and release vehicles from lot during computer system outages or unavailability.
Perform related responsibilities as required or assigned.
Educational Background:
High School Diploma or Equivalent
Professional Experience:
Prefer 9 to 12 months car rental or sales experience
Knowledge/Skills:
Knowledge and skill in the operation of car rental software and hardware
Knowledge of car rental operations
Ability to manage stressful and unusual situations while maintaining good customer relations
Good organizational skills with the ability to write clearly and concisely
Ability to understand and follow oral and written directions
Ability to speak and understand English
Car rental product knowledge and ability to use effective and approved sales techniques, as required
Ability to type and perform accurate data entry
Ability to operate radio, security and computer equipment
Ability to process all paperwork according to policies and procedures
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts! Just to name a few Hertz perks:
Up to 40% off the base rate of any standard Hertz rental
Take advantage of Hertz negotiated discounts (Travel, Tickets- movies, concerts, theme parks, Electronics, Food, Fitness)
Health & Wellness benefits
Tuition Reimbursement
Paid Parental Leave
Career Growth with hands on learning
$17 hourly Auto-Apply 44d ago
Manager Trainee
Hertz 4.3
Hertz job in Urban Honolulu, HI
The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence.
Qualifications:
High School diploma or equivalent is required. A valid driver's license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication.
Apply today and shift your career into drive for tomorrow!
What You'll Get:
Hourly Rate is $21.00 + Commission.
Sign-on Bonus: $2,000 ($1,000 paid at 60 and 90 days of employment)
Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
Weekly Pay
Holiday Pay
Career growth opportunities
Paid Training to expand your skills and knowledge
Comprehensive Medical, Dental, & Vision benefit options after 30 days
Up to 40% off the base rate of any standard Hertz Rental
$21 hourly Auto-Apply 15d ago
Manager, CX Strategy & Implementation
The Hertz Corporation 4.3
The Hertz Corporation job in Urban Honolulu, HI
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$100k yearly 60d+ ago
Sr DevOps Architect
The Hertz Corporation 4.3
The Hertz Corporation job in Urban Honolulu, HI
**A Day in the Life** The **Sr DevOps Architect** will build functional systems that improve customer experience. This role is responsible for managing the cloud infrastructure and CI/CD pipelines for the Data Platform and Data Engineering team. They will work closely with the Enterprise Cloud Platform Engineering team and the Enterprise DevOps team, acting as a bridge between development and operations by applying a software engineering mindset to system administration tasks. Daily activities include but not limited to solution architecture, infrastructure monitoring, incident response, and automated infrastructure and application deployments across all software development lifecycles.
The salary is expected to start around $150k, commensurate with experience.
Posting open until the position is filled.
**What You'll Do**
+ Build CI/CD Pipeline capabilities using Jenkins, Cloudbees, or ArgoCD,
+ Build/maintain Infrastructure as code using CloudFormation, Terraform, or Ansible
+ Provide level 3 technical support
+ Perform root cause analysis for production errors
+ Design and lead the implementation of DevOps automation processes including Infrastructure as Code, Software deployment
+ Research problems and break them into deliverable parts
+ Ability to work in both a strategic long-term mindset and a lean mindset with rapid delivery
+ Developing cloud first, global IaaS, CI/CD, and general automation processes utilizing the appropriate technology for the task at hand
**What We're Looking For**
+ 10+ years total of software engineering, system administration, and/or DevOps; Bachelor or Masters in Computer Science or other related field preferred
+ Experience as a DevOps Engineer, Cloud Engineer or similar software engineering role
+ Experience in CI/CD principles and Pipeline development (preferrably in Jenkins, ArgoCD or Cloudbees)
+ Strategic and long-term thinking skills
+ Experience with git and git workflows
+ Experience with Infrastructure as Code and tools including Terraform, Ansible, and AWS CloudFormation preferred
+ Working knowledge of Lean and Agile methodologies
+ Experience deploying to cloud environments
+ Experience in cloud resource optimization preferred
+ Experience with Linux and Windows system administration
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
+ Ability to drive process and organizational change.
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability.
+ Remote role; follows Eastern Time (ET) business hours.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$150k yearly 60d+ ago
Automotive Sales Lot Attendant
Hertz 4.3
Hertz job in Urban Honolulu, HI
Automotive Sales Lot Attendant Control the flow of cars, inventory management checking and logging in new arrivals and enter correct status in the fleet computer system.
Responsible for lot merchandising, ensuring vehicles are front line ready and have correct pricing stickers, buyers guide and frame plates. Parking and aligning cars and maintaining presentable sales lot.
Responsible for managing the back-overflow lot. Shuttling cars to vendors, assisting with dealer trades and picking up customers when needed.
Assist with maintaining fuel log, and other reports requested by the Location Manager. Filing reports as needed.
Wage: $16.00/hr
Compensation and Benefits:
Medical, Dental, and Vision Insurance
Life Insurance
401(k) Retirement Plan
Paid Time Off
Employee Vehicle Purchase Program & Employee Discounts
Professional work environment, with job training and advancement opportunities
If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
Candidates must have a valid driver's license, must be at least 20 years of age and have flexibility in scheduling which may include night's weekends and holidays. Shift schedules are assigned according to operational needs so interested candidates must be able to work any assigned shift.
Internal candidates must have satisfactorily completed their probationary period and have excellent attendance and job performance.
$16 hourly Auto-Apply 1d ago
Lube and Tire Technician
The Hertz Corporation 4.3
The Hertz Corporation job in Urban Honolulu, HI
We are looking for a Lube and Tire Technician with a passion to service vehicles. If this is, you and you're ready for your next destination then you have cruised to the right spot! What You'll Get: * Hourly Rate is $19.50 * Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
* Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
* Weekly Pay
* Holiday Pay
* Comprehensive Medical, Dental, & Vision benefit options after 30 days
* Up to 40% off the base rate of any standard Hertz Rental
* Paid Training to expand your skills and knowledge
* 100% reimbursement for every successful ASE certification completed
* Annual tool and shoe reimbursement
* Career growth opportunities
Educational Background:
* High School Diploma or equivalent preferred
Professional Experience:
* Entry level position with no required experience
* Preferred prior experience with automotive repair (personal or professional)
Knowledge:
* Must be able to perform vehicle repairs with oversight
* Ability to use shop equipment such as lifts, tire changing equipment, alignment machines, and scan tools
Additional Notes:
* Must have tools to perform necessary repairs
* Minimum tools needed for the job.
* 3/8" and ½" impact wrench
* Sockets wrench - metric and standard - preferably long and short lengths.
* Oil Filter wrenches and tools
* TPMS tool - reset tire sensors
* Combo wrenches
* Screwdrivers
* Must have a Valid Driver's License
$21k-25k yearly est. Auto-Apply 60d+ ago
Return Agent (Rental Car)
The Hertz Corporation 4.3
The Hertz Corporation job in Kailua, HI
The Return Agent (Rental Car) is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
The key responsibilities and accountabilities are:
* Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures
* Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
* Provide the customer with an invoice and a full explanation of their charges
* Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
* Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
* Check fuel level and mileage and clearly explain final charges to the customer
* Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.
* Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
* Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
* To carry out any other duties requested by the managers/Team Leaders.
* Keep work area organized and free of clutter
Basic Qualifications:
* Passion for customer service and attention to detail - Goes the extra mile
* A minimum of one year of sales or customer experience in a high volume or service-oriented environment
* Proven strong sales and closing skills and the ability to friendly, engaging manner
* Basic computer proficiency
Must be able to:
* Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
* Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills
* Demonstrate professionalism and interpersonal skills
* Proven experience of working well within a team.
* 100% customer focus, with proven experience within a customer facing environment
* Work flexible shifts including weekends and holidays; and work overtime as required
* Work outdoors during all weather conditions
* Stand for long periods of time
* Lift up to 45 pounds
What You'll Get:
* Hourly Rate is $16.75 + Commission.
* Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
* Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
* Weekly Pay
* Holiday Pay
* Career growth opportunities
* Paid Training to expand your skills and knowledge
* Comprehensive Medical, Dental, & Vision benefit options after 30 days
* Up to 40% off the base rate of any standard Hertz Rental
$16.8 hourly Auto-Apply 60d+ ago
Mgr Learning Projects
The Hertz Corporation 4.3
The Hertz Corporation job in Urban Honolulu, HI
**A Day in the Life:** The **Learning Project Manager** will manage the planning, development, implementation, and measurement of training programs globally. The Manager will establish and execute strategic and tactical activities related to company-wide training programs. This role is responsible for analysis and post-training assessments to link training facilitation and curriculum effectiveness to key performance indicators and processes to improve and maintain performance expectations.
This role drives the effectiveness of our global training programs, directly supporting key business initiatives by accelerating new hire performance, enhancing customer satisfaction, increasing employee engagement, and building critical skills across the organization.
The salary range for this position is starting at $65,000, commensurate with experience.
**What You'll Do:**
+ Plan, manage, and ensure training delivery aligned with various business objectives
+ Partner with all internal stakeholders and partners to support revenue growth and demands from the business
+ Conduct and lead detailed gaps & needs analysis to identify learning objectives and post-training assessment initiatives for the program
+ Plan and conduct detailed performance and compliance-to-plan reviews
+ Partner with stakeholders to determine needs and priorities within the business
+ Ensure consistency of training design, delivery and execution; proactively provide relevant feedback, suggestions and best practices to improve results
+ Create and report business information and metrics as mandated
+ Attach and validate ROI for all projects
+ Ensure updated knowledge of the program at all times
+ Ensure project plans are kept up to date and risk to plan is called out to leadership in a timely manner
+ Create and edit basic training content in Articulate Storyline authoring tool
**What We're Looking For:**
+ 5+ years' experience in Car Rental, Hospitality, or Tourism, preferred
+ 3+ years' experience in Project Management or Learning & Development, preferred
+ Plan, manage, and ensure training delivery aligned with various business objectives
+ Partner with all internal stakeholders and partners to support revenue growth and demands from the business
+ Conduct and lead detailed gaps & needs analysis to identify learning objectives and post-training assessment initiatives for the program
+ Plan and conduct detailed performance and compliance-to-plan reviews
+ Partner with stakeholders to determine needs and priorities within the business
+ Ensure consistency of training design, delivery and execution; proactively provide relevant feedback, suggestions and best practices to improve results
+ Create and report business information and metrics as mandated
+ Attach and validate ROI for all projects
+ Ensure updated knowledge of the program at all times
+ Ensure project plans are kept up to date and risk to plan is called out to leadership in a timely manner
+ Create and edit basic training content in Articulate Storyline authoring tool
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$65k yearly 2d ago
Driver
The Hertz Corporation 4.3
The Hertz Corporation job in Urban Honolulu, HI
Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a Driver. As a Driver you will have the opportunity to drive Hertz cars while getting paid! Your general responsibilities include but are not limited to:
* Transports vehicles safely within the airport to various service areas.
* Safely moves vehicles between airport and off-airport locations.
* Provide outstanding customer service.
* Maintain courteous and professional behavior & appearance.
* Follow all company safety policies and procedures and protect company assets.
* Ability to work with minimal supervision while maintaining high energy.
Requirements:
* Valid driver's license
* Flexibility in scheduling which may include nights weekends and holidays
What You'll Get:
* Hourly Rate: $16.00
* Benefits: Eligibility and program information can be found here at HertzBenefits.com. To include:
* Employee Assistance Program for employees & family
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$16 hourly Auto-Apply 60d+ ago
Rental Sales Agent
The Hertz Corporation 4.3
The Hertz Corporation job in Kailua, HI
As a Dollar/Thrifty Rental Sales Agent, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.
Responsibilities:
* Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
* Welcome each customer with a smile.
* Proudly represent Hertz with your professional appearance, language and behavior.
* Focus on providing a clean and safe vehicle, to every customer, every time.
* Take ownership of each customer's service experience by immediately owning and resolving issues.
* Be proud of our brand and the role you play in our success.
* Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
* Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
* Build brand loyalty.
* Utilize company approved sales and service techniques when determining customer wants and needs.
* Offer optional products to meet customer wants and needs.
* Prepare all rental and return documents accurately and completely.
* Qualify each customer using our company rental requirement guidelines.
* Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
* Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
* Ensure that the return date and time on the rental agreement is accurate.
* Review all charges at the time of vehicle return.
* Prepare the Rental Agreement Folder with all required information.
* Answer the phones to assist customers in a friendly, helpful and prompt manner.
* Assist customers by effectively resolving all customer service issues.
* Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Skills:
* Passion for customer service and attention to detail - Goes the extra mile
* Self-motivated to achieve and exceed targeted goals
* Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
* Proficiency in English
* Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
* Work in a fast-paced environment with a variety of tasks.
* Excellent organizational and time management skills
* Demonstrate professionalism and interpersonal skills
* Proven experience of working well within a team
* 100% customer focus, with proven experience within a customer facing environment
What You'll Get:
* Hourly Rate is $16.50 + Commission.
* Sign-on Bonus: $2,000 ($1,000 paid at 60 and 90 days of employment)
* Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
* Weekly Pay
* Holiday Pay
* Career growth opportunities
* Paid Training to expand your skills and knowledge
* Comprehensive Medical, Dental, & Vision benefit options after 30 days
* Up to 40% off the base rate of any standard Hertz Rental
$16.5 hourly Auto-Apply 60d+ ago
Part Time Car Wash Attendant
The Hertz Corporation 4.3
The Hertz Corporation job in Urban Honolulu, HI
We are looking for **Part Time** **Car Wash Attendants** who take pride in their work and drive customer satisfaction. If this is, you and you're ready for your next destination then you have cruised to the right spot! How to **Drive** your **future** in working with Hertz:
+ Conduct vehicle **service** and maintenance checks to ensure **customer satisfaction**
+ Committed to **Hertz Gold Clean** Standard with each vehicle
+ Work **outside** in all weather conditions
+ Ensure fuel and all fluids **meet** all standards
+ **Transport** vehicles throughout lot
+ Have a **valid driver's license** with a clean driving record
+ Be at least **20 years** of **age**
**What You'll Get:**
+ Hourly Rate is $17.00
+ Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
+ Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
+ Weekly Pay
+ Holiday Pay
+ Career growth opportunities
+ Paid Training to expand your skills and knowledge
+ Comprehensive Medical, Dental, & Vision benefit options after 30 days
+ Up to 40% off the base rate of any standard Hertz Rental
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$17 hourly 60d+ ago
Car Sales Finance Manager
Hertz 4.3
Hertz job in Urban Honolulu, HI
Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn't working for you…Join our team….The Financial & Insurance Manager will interact with customers and build customer loyalty by assisting them with financing options and products for the continued care of their vehicle purchase.
Wage: $43,888/yr + Eligibility for Bonus Incentives
Successful Candidates Will:
Meet and exceed all targeted sales goals and maintain a high customer satisfaction rating
Establish and maintain good working relationships with lenders and insurance product sources
Sell finance and insurance products to customers and process payment
Provide outstanding customer service that is memorable
Train Sales Consultants on how to properly respond to F&I questions
Manage the sales dept. in the absence of the store manager
Submit paperwork to and obtain approval from finance sources on all finance deals
Acquire and maintain proper licenses associated with the selling of all products and services as required by federal, state and local government agencies
Presenting a transparent menu to customers detailing their financing options and products to enhance their vehicle ownership experience
Follow all Legal Standards such as, Red Flags, OFAC and Safe-Guards rules
Achieve product penetration targets.
Use proven Menu training aids provided by our trainers to present the products to our clients.
Compensation and Benefits:
In addition to competitive pay, we offer:
Pay plus commission and an aggressive bonus structure
Health insurance
Dental insurance
Vision, Life, Disability insurance
401(k) plan with company match
Paid vacation
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
Professional Experience:
Strong track record of Auto Finance sales, product penetration and customer service.
Maintain and grow strong relationships with all lending partners
Three years automotive or Finance Sales experience
Knowledge of dealership finance and insurance procedures
Professional personal appearance & excellent communication skills
Skills:
Excellent interpersonal & follow-through skills
Basic MS Office knowledge; computer software and internet proficiency
Excellent verbal/written communication, strong negotiation and presentation skills
Must possess the ability to “close"
Professional Appearance
Must possess the ability to ask for the sale and follow through
Internet savvy
Mathematically strong
Educational Background
High School Diploma required
College degree preferred or equivalent experience
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EEO/AA: Females/Minorities/Disabled/Vets
$43.9k yearly Auto-Apply 2d ago
Automotive Technician
The Hertz Corporation 4.3
The Hertz Corporation job in Kailua, HI
If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Automotive Technician position. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control!
The Automotive Technician is the top of our maintenance team with a focus on diagnostic and repair. This role will work to keep all equipment in running condition through our effective preventative maintenance program, as well as taking on the responsibility of handling complex repairs such as engine and transmission overhauls. This position is a master technician and assumes a leadership role with product knowledge and a standard of quality.
What You'll Get:
* Hourly Rate is $26.50
* Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
* Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
* Weekly Pay
* Holiday Pay
* Comprehensive Medical, Dental, & Vision benefit options after 30 days
* Up to 40% off the base rate of any standard Hertz Rental
* Paid Training to expand your skills and knowledge
* 100% reimbursement for every successful ASE certification completed
* Annual tool and shoe reimbursement
* Career growth opportunities
Educational Background:
* High School Diploma or equivalent preferred
* Trade School Preferred
* ASE Certified Preferred
Professional Experience:
* At minimum three (3) years of vehicle maintenance experience
Knowledge:
* Must be able to perform vehicle repairs without oversight
* Ability to repair vehicles independently, while also having experience working well in a team environment
* Experience using shop equipment such as lifts, tire changing equipment, alignment machines, and scan tools
Additional Notes:
* Must have tools to perform necessary repairs
* Must have a Valid Driver's License
$20k-29k yearly est. Auto-Apply 60d+ ago
Exit Gate Attendant
Hertz 4.3
Hertz job in Urban Honolulu, HI
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail-oriented person looking for a career in general security, Hertz is looking for you!
As an Exit Gate Attendant your general responsibilities include but are not limited to:
Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
Assist customers with directions, and review and resolve rental contract and vehicle issues.
Manually log and release vehicles from lot during computer system outages or unavailability.
Perform related responsibilities as required or assigned.
Educational Background:
High School Diploma or Equivalent
Professional Experience:
Minimum 1 year customer service and security experience preferred
Knowledge/Skills:
Knowledge and skill in the operation of car rental software and hardware
Knowledge of car rental operations
Ability to manage stressful and unusual situations while maintaining good customer relations
Good organizational skills with the ability to write clearly and concisely
Ability to understand and follow oral and written directions
Ability to speak and understand English
Car rental product knowledge and ability to use effective and approved sales techniques, as required
Ability to type and perform accurate data entry
Ability to operate radio, security and computer equipment
Ability to process all paperwork according to policies and procedures
What You'll Get:
Hourly Rate is $16.75 + Commission.
Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
Weekly Pay
Holiday Pay
Career growth opportunities
Paid Training to expand your skills and knowledge
Comprehensive Medical, Dental, & Vision benefit options after 30 days
Up to 40% off the base rate of any standard Hertz Rental
$16.8 hourly Auto-Apply 7d ago
Manager Trainee
The Hertz Corporation 4.3
The Hertz Corporation job in Urban Honolulu, HI
The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence.
Wages: $18.00/hr.
Qualifications:
High School diploma or equivalent is required. A valid driver's license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication.
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$18 hourly Auto-Apply 44d ago
Part Time Car Wash Attendant
The Hertz Corporation 4.3
The Hertz Corporation job in Urban Honolulu, HI
We are looking for Part Time Car Wash Attendants who take pride in their work and drive customer satisfaction. If this is, you and you're ready for your next destination then you have cruised to the right spot! How to Drive your future in working with Hertz:
* Conduct vehicle service and maintenance checks to ensure customer satisfaction
* Committed to Hertz Gold Clean Standard with each vehicle
* Work outside in all weather conditions
* Ensure fuel and all fluids meet all standards
* Transport vehicles throughout lot
* Have a valid driver's license with a clean driving record
* Be at least 20 years of age
What You'll Get:
* Hourly Rate is $17.00
* Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
* Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
* Weekly Pay
* Holiday Pay
* Career growth opportunities
* Paid Training to expand your skills and knowledge
* Comprehensive Medical, Dental, & Vision benefit options after 30 days
* Up to 40% off the base rate of any standard Hertz Rental
$27k-30k yearly est. Auto-Apply 60d+ ago
Car Sales Finance Manager
The Hertz Corporation 4.3
The Hertz Corporation job in Urban Honolulu, HI
Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn't working for you...Join our team....The Financial & Insurance Manager will interact with customers and build customer loyalty by assisting them with financing options and products for the continued care of their vehicle purchase.
**Wage: $43,888/yr + Eligibility for Bonus Incentives**
**Successful Candidates Will:**
Meet and exceed all targeted sales goals and maintain a high customer satisfaction rating
Establish and maintain good working relationships with lenders and insurance product sources
Sell finance and insurance products to customers and process payment
Provide outstanding customer service that is memorable
Train Sales Consultants on how to properly respond to F&I questions
Manage the sales dept. in the absence of the store manager
Submit paperwork to and obtain approval from finance sources on all finance deals
Acquire and maintain proper licenses associated with the selling of all products and services as required by federal, state and local government agencies
Presenting a transparent menu to customers detailing their financing options and products to enhance their vehicle ownership experience
Follow all Legal Standards such as, Red Flags, OFAC and Safe-Guards rules
Achieve product penetration targets.
Use proven Menu training aids provided by our trainers to present the products to our clients.
**Compensation and Benefits:**
_In addition to competitive pay, we offer:_
+ Pay plus commission and an aggressive bonus structure
+ Health insurance
+ Dental insurance
+ Vision, Life, Disability insurance
+ 401(k) plan with company match
+ Paid vacation
+ Employee Vehicle Purchase Program
+ Professional work environment, with job training and advancement opportunities
If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
**Professional Experience:**
+ Strong track record of Auto Finance sales, product penetration and customer service.
+ Maintain and grow strong relationships with all lending partners
+ Three years automotive or Finance Sales experience
+ Knowledge of dealership finance and insurance procedures
+ Professional personal appearance & excellent communication skills
**Skills:**
+ Excellent interpersonal & follow-through skills
+ Basic MS Office knowledge; computer software and internet proficiency
+ Excellent verbal/written communication, strong negotiation and presentation skills
+ Must possess the ability to "close"
+ Professional Appearance
+ Must possess the ability to ask for the sale and follow through
+ Internet savvy
+ Mathematically strong
**Educational Background**
+ High School Diploma required
+ College degree preferred or equivalent experience
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EEO/AA: Females/Minorities/Disabled/Vets
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran