The Homestead jobs in Winston-Salem, NC

Launch Your Career With Us! We're excited to announce our Summer 2026 Internship Program with opportunities in: Operations • Finance • IT • Legal • HR • Safety • Maintenance & Engineering As an intern, you'll: Gain hands-on experience in your field of study Work on real business projects that make an impact Receive mentorship and professional development Build connections with leaders and peers across the company Interested? Click Apply Now to join our Internship Interest List and upload your resume today. Applications will officially open in Fall 2025 - be the first to know! Operations Intern Location: New Brunswick, NJ Occasional travel to Paramus, NJ will be required for program-wide activities and internship events. Work Format: Onsite Full-Time Coach USA, a leading provider of transportation services and mobility solutions across North America, invites motivated students to join our paid Summer 2026 Internship Program, running from May 20, 2026, through August 7, 2026. This 12-week experience connects classroom learning with real-world business operations through meaningful projects, mentorship, and professional development opportunities in a collaborative environment. Role Summary The Operations Intern will gain experience in the core business processes that keep a transportation company moving. This includes supporting logistics, safety management, and the execution of new business opportunities in partnership with local teams. Key Responsibilities Work with local teams on the planning, rollout, and execution of new contracts and opportunities Support logistics and safety management initiatives across depots Assist with operational analysis and process improvement projects Participate in cross-functional discussions to identify efficiency opportunities Skills/Qualifications Pursuing a bachelor's or master's degree in degree in Supply Chain Management, Business Administration, or Industrial Engineering or related fields Strong communication, analytical and organizational skills Interest in logistics, transportation, and safety management Compensation $18.00/hr. - $23.00/hr. Work Authorization Applicants must be authorized to work in the U.S. Coach USA does not provide visa sponsorship for internships. Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or any other protected class.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Overview: The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel. Responsibilities: Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards. Create, approve and post all Engineering staff schedules according to Highgate Hotel standards. Create and adhere to annual budget for department. Develop financial forecasts and actively participate in monthly profit/loss review meetings. Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair. Ensure the hotel is in compliance with all local, state and federal laws. Create and implement a preventative maintenance program for all hotel equipment. Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards. Ensure that room maintenance requests are handled in a prompt and courteous manner. Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary. Assist as necessary with special projects and renovations. Actively participate in energy conservation programs. Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner. Ensure compliance with the Americans Disabilities Act (ADA). Administer all vendor contracts controlled by the engineering department. Support and participate in all Highgate Hotel programs. Lead and participate in Highgate Hotel Safety Committee. Qualifications: At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience. High school diploma or equivalent required. Stationary Engineer's license if required by local code. HVAC, electrical, plumbing, boiler operations and general maintenance skills required. Long hours sometimes required. Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. Travel related to company business sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Hilton Garden Inn Key West / The Keys Collection is a brand new hotel that debuted in Key West, the southernmost city in the continental USA, in April 2016. This upscale hotel is set at the entry point of Key West on North Roosevelt Boulevard and is convenient to the island's best attractions such as Old Town, Mallory Square, Smathers Beach and the Hemingway House. The hotel is also close to Duval Street, the center of the action, where Key West's best restaurants, bars, nightlife and shopping reside. Boasting 141 brand new guest rooms, the hotel's facilities include a restaurant, indoor and outdoor bars, pool and Concierge desk, plus an abundance of complimentary amenities. Overview: The Engineer, Level 2 is responsible for insuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to guests and employees. Responsibilities: Make repairs to hotel air conditioning system: change filters, clean coils, replace motors. Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.). Take required readings on equipment. Test cooling tower and record readings. Replace and program televisions as needed. Replace light switches, receptacles, light bulbs and fixtures. Perform furniture repair. Replace and repair pumps. Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc). Understand and be able to read blueprints and wiring diagrams. Trace and repair all types of water lines. Troubleshoot and repair kitchen equipment. Maintain repair and preventive maintenance records. Perform and maintain work to local, state and Federal codes. Test, clean and repair swimming pools and spas. Paint designated areas. Repair and finish sheet rock. Repair all types of wall coverings. Repair and program hotel electronic lock system. Assist in supervising other engineering staff members. Assist in scheduling preventive maintenance tasks. Qualifications: High School diploma or equivalent and/or one year of experience in a hotel or related field required. At least two years of progressive experience in a hotel or related field preferred. Trade school and/or College course work in related field preferred. Flexible and long hours sometimes required. Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects. objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Country Inn and Suites Springfield1751 West 1st StreetSpringfield, OH 45504 Responsibilities: Assist with the operation maintenance and repair of equipment. Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc. Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub. Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request. Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. Perform other tasks/jobs as assigned by the supervisor or manager. Qualifications: Experience in a hotel or a related field preferred. High School diploma or equivalent required. Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.). Must have a valid driver's license for the applicable state. Must have an acceptable MVR (Motor Vehicle Driving Record) property specific.

Ticket Agent Full-time and Part-time Location: New Brunswick ,NJ Compensation: $16.00 per hour Join Our Team! Are you ready to embark on an exciting journey in the world of travel and tourism? Do you thrive in a dynamic, fast-paced environment where every day brings new adventures? If so, we want YOU to join our team as our Ticket Agent! Company Overview: Coach USA, one of the largest transportation companies in North America, is hiring a full-time Ticket Agent at its New Brunswick, NJ location. We are a leading travel company committed to curating exceptional travel experiences for our clients. With a focus on seamless service, meticulous planning, and innovation, we set the standard for memorable journeys. Position Overview: We are seeking a dynamic and detail-oriented individual to join our esteemed team. The ideal candidate will possess experience in coordinating group travel arrangements, demonstrating impeccable organizational skills, and delivering exceptional customer service. Reporting directly to the Director of Tour and Travel, this role presents an exciting opportunity to shape memorable experiences for our clients. What We Offer: Comprehensive benefits package including medical, dental, vision, short-term disability, life insurance and 401k options. Paid Holidays (FT Only) & Personal Time Off. A collaborative and supportive work environment where your contributions are valued and recognized. Responsibilities: Provide exemplary customer service to clients, addressing inquiries and resolving issues promptly and professionally. Conduct comprehensive research on destinations, activities, accommodations, and dining options for group travel. Manage all incoming communication channels promptly and professionally. Execute financial transactions with precision, including collecting, processing, and refunding funds from client/vendor accounts. Collaborate seamlessly and communicate effectively with colleagues as required. Qualifications: Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. Excellent written and verbal communication skills, with the ability to interact effectively with clients and colleagues at all levels. Self-motivated with the ability to prioritize tasks and work independently in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications. Ready to Embark on Your Next Career Journey? If you are a motivated and enthusiastic individual with a passion for travel and a commitment to excellence, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your qualifications and why you are interested in joining our team. Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Part-Time Charter Bus Drivers Or Special Event Drivers Paramus, NJ Compensation: Shuttle Drivers Minimum $275.00 per event / Charter Drivers up to $350 per day Rockland Bus Lines, a Coach USA company, has a new and exciting career opportunity for Part-time Charter or Special Event Shuttle Drivers in our Paramus, NJ location. Come join our growing team working a total of 60 or more sporting and concert events. About Us: As a transportation company, we recognize our job is all about the journey. We enjoy being able to participate in the trip with our passengers especially since our drivers are essential to our exceptional reputation and success. Whether it's the individual passenger going to work or a group of passengers going on an adventure of a lifetime, we want drivers who will play a significant role in people's lives. Pickup and drop off clients at their designated location(s) For Charter work only - occasional long distance driving and overnight stays For Charter work only - occasionally help with luggage, if asked Assist passengers in boarding and exiting vehicle when needed What we offer: Competitive Wages - Charter up to $350.00 per day, Shuttle Driver Minimum $275 per event Paid training while completing the Coach USA training - program. Daily and away assignments available Qualifications: Have a CDL with passenger and air brake endorsements 21 year or older High school diploma/GED preferred No history of DUI/Impaired Driving Violations in the last 7 years Pass Pre-employment essential function test Pass Pre-employment drug test Meet DOT physical qualifications Coach USA, would love to discuss your qualifications for this position. To learn more about your next big career change! APPLY NOW! Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Pay: $22 per hour A Security Supervisor is responsible assisting the Security Manager with day-to-day operations of the security department, performing supervisory duties, training of new security pack members, as well as protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for guests, visitors, and pack members Security Supervisor Duties: Assist Security Manager with daily paperwork review and follow up. Examples = DAR's, timecard review, incident reports from previous day. Complete inspections of security equipment for operational status, report or repair equipment not meeting operational standards. Foot patrol of the interior and perimeter of the lodge to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work. Maintain order in the lodge, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of lodge policy and civil laws as warranted for the security and safety of lodge guests, pack members, patrons and property. Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the manager on duty; report any alarms similarly. Complete daily reports and incident reports. Administer CPR and First Aid as needed Supervise shift operations and all investigations conducted on shift, follow up on all investigations until complete Promote a positive lodge guest experience Perform all supportive functions of a Security Officer Make recommendations and assist in decision making regarding staffing levels and disciplinary action of department pack members Maintain key issuance procedures using KeyWatcher System, Salto System, and contractor sign out procedures. Maintain the RedBeam System for company property issuance Maintain the operation of the security department in the absence of the Security Manager, this will include on call times when the Security Manager is on vacation. Perform other duties as assigned by the Security Manager Qualifications: High School diploma or equivalent experience Prior security, law enforcement, or military experience required; 3 or more years' experience preferred 1 year in a continuous supervisory position or equivalent 1 years' experience in the hospitality or tourism related field Computer experience and knowledge using programs such as outlook/outlook 365, MS office suite, and ability to learn payroll program, daily activity / incident report programs. Other: Must be available to work any shift Must be willing to work most weekends and some holidays Security Officers must be a minimum of 18 years of age, 21 years of age to be able to operate company owned or rented vehicles. High School Diploma Job Knowledge, Skill and Ability: Thorough knowledge of the floor plans and layout of the building, function rooms, and working knowledge of the City and surrounding area. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to listen effectively, speak, read and write English clearly to ascertain and document important information. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Hearing and visual ability to observe and detect signs of emergency situations. Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to follow written and or verbal instructions. Ability to climb stairs. Ability to perform duties within extreme temperature ranges. Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: 10 This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. What we offer: Competitive wages; $15.50 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available to work 2-3 shifts per week, including weekends Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours Perform job duties with a safety-first mentality in a retail environment Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can't wait to learn more about you. Apply Now!

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Hyatt House Belmont 400 Concourse DrBelmont, CA 94002 Overview: The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: Attend daily Highgate Hotel Business Review (HHBR) meeting. Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team. Meet or exceed set goals. Operate the Sales Department within established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts and evaluate trends within your market. Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. Meet or exceed sales solicitation call goals as assigned by the Director of Sales. Invite clients to the hotel for entertainment, lunches, tours and site inspections. Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc. Assist in the preparation of required reports in a timely manner. Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Meet and greet onsite contacts. Abide by Prime Selling Time (PST). Develop networking opportunities through active participation in community and professional associations, activities and events. Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up. Entertain clients. Handle inquiries as part of Inquiry Day Program. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Must be skilled in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

Pay: $90000 per year - $95000 per year At Great Wolf, the Director of Housekeeping is responsible for directing all aspects of housekeeping services and programming including but not limited to operations, planning, budgeting, staffing and payroll. Senior level position, which must ensure guest and employee satisfaction is achieved while maintaining profitability within the housekeeping function. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Develop detailed, realistic, and comprehensive plans that support organizational objectives, effectively allocating resources and time across groups or departments Fiscal and budgetary management of housekeeping operations including creating and maintaining departmental budgets, forecasts, and financial reports as needed; reviewing and approving purchases for the department Manage the daily activities of the Housekeeping and Laundry department to include appropriate cleaning of all public areas as well as guest rooms. Provides supervision to Laundry pack members and ensures the efficiency and effectiveness of the operation Participate and collaborate on cross-functional teams in order to effectively coordinate resort activities Monitor, manage and respond to guest comments and proactively addressing guest comments with operational resolutions Conduct investigative actions with guests, where necessary, for guest service and liability claims, ensure customer requests are handled in a timely and professional manner Develop, implement, and monitor schedules for the housekeeping operation and manage staffing process to ensure appropriate levels of resourcing to maintain efficient operations Manages room expeditor software program (REX) in order to maintain maximum efficiency of inventory management Participates in the Manager-On-Duty (MOD) program and executes duties Recruiting, hiring, training, and evaluating team member performance against standards Plan and implement staff training and development programs within the department Monitors quality assurance program for lodge Review accuracy of nightly housekeeping reports and investigates discrepancies Serve on resort Executive Committee to represent the interests of the housekeeping function Enforce policies and procedures; maintain a working knowledge of general and departmental safety procedures. Attends safety training programs and in-service education as required Develops, implements, and monitors programs that assure a safe facility and work environment that is in compliance with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment Conducts inventory of housekeeping supplies for submission to the proper point of contact Ensures housekeeping activity and physical areas stocked, organized and are compliant with all safety and environmental health processes, procedures and regulations Oversees the safe management of the Lost and Found, verifying proper record keeping and safety of items Required Qualifications & Skills High School diploma or GED Experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel) Minimum of 3 years experience supervising/managing large housekeeping department Minimum of 5 years hotel or resort experience Desired Qualifications & Traits College Degree Demonstrated ability to effectively resolve conflict Committed to comprehensive and in-depth analysis, planning, and implementation of every work effort Projects a positive public relations image to team members and guests Ability to motivate diverse groups to achieve extraordinary goals and overcome challenges Excellent management skills including conflict resolution, coaching, development and teamwork Physical Requirements Sit or stand for extended periods of time Lift up to 15 lbs Estimated Salary Range: $90000 per year - $95000 per year annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

C3 Mechanic Full-Time Location: Chester, NY Compensation: $28.22 up to $34.23 based on experience Now Hiring! Coach USA is looking for Maintenance Mechanics of all levels to join our Chester, NY location. Under the supervision of the Maintenance Manager a Maintenance Mechanic performs highly skilled preventative maintenance, and diagnostic and repair work on motor coaches to minimize downtime and ensure a positive customer experience. What we offer: Paid weekly/Direct deposit Medical, Dental, Vision Flexible Spending Account ($3,300) Dependent Care Spending Account (Daycare $5000) Company-sponsored Life insurance ($100k) 401k Retirement Plan with Company match Vacation 10 Paid Holidays 7 PTO Floating Holidays Birthday Tool/Boot Allowance annually Employee Discounts through LifeMart and Tickets at Work (Travel, Hotels, Car Rentals, Theme Parks, Electronics, Childcare and more ) Save up to 15% on Verizon Wireless Bill with Employee Discount Samsung save@work HUSK Marketplace (discounts on Fitness, Nutrition, Mental Health, and more) Perfect Attendance $100 (every 6 months) Union Shop Garage Kept buses Responsibilities: Inspect, diagnosis and replace components on Motor Coaches as needed Minor body work as needed PMI repairs Utilize most specialized purpose shop tools, such as steam cleaners, grease guns, as needed Performs other duties Qualifications: High Schools Diploma Able to work in all types of weather conditions, including outdoors Must meet DOT Physical Qualifications, pass pre-employment drug screen/background check CDL A/B with Passenger and Air Brake Endorsements Must be able to attend training when directed Coach USA would love to discuss your qualifications for this position. To learn more about your next big career change! Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. ©"lube", "mechanically inclined", "mechanic", "Mechanic apprentice", "auto mechanic", technical", "entry level mechanic"©

Pay: $0 per year - $0 per year At Great Wolf, the Resort Sous Chef works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Sous Chef manages the operations of the kitchen in absence of the Executive Chef, oversees preparation of food and inventory levels of the kitchen, and assists with scheduling and training employees. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Assists the Chef with directing the preparation and presentation of all foods in all venues of the Lodge Maintain and follow all local Health Department food preparation codes and regulations Works with the Chef to hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in accordance with merchandising and productivity standards, cost controls and forecast needs Maintain working rapport with all hotel staff for efficient operation and service to guests Contribute to creation of new menus and individual menu items for all outlets based on current food trends, regional demographics and in accordance with revenue and profitability goals Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef Ensure back of house area adheres to the highest standards of cleanliness, presentation, and service Maintain appropriate levels of necessary dishes and utensils; keep all dishware used in cooking and serving clean and sanitary at all times Monitor supply levels in back of house area and replenish as necessary Monitor equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary Ensure compliance with all food-handling and sanitation regulation Basic Qualifications & Skills High School degree or equivalent 3+ years experience in restaurant kitchen(s) Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Culinary education degree 1+ years experience in restaurant supervisory/leadership role Training and/or experience with hands-on equipment maintenance Prior kitchen experience in hotel/resort industry Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Estimated Salary Range: $0 per year - $0 per year annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $21 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Ensures daily success of check-in standards and operational efficiencies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department Understands and participates in scheduling of staff, execution of labor management and forecasting Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of agents, providing real time feedback and coaching Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met Participates in recruitment and selection of talent for the guest service team Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs May also assist in supervising bell, valet and night audit and other roles as needed Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 1 year prior experience Rooms Division/Front Desk Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associate's degree or higher in hospitality or related field Experience with Opera or similar system Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Ability to lift 30lbs. Ability to stand/sit for long periods of time. Ability to bend, stretch and twist Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Driver Training Instructor Full-Time Location: Chester, NY Compensation: $60,000.00 Annually Monday-Friday (Hours TBA) (Days/Hours are subject to change) Looking for a new and exciting career opportunity? We are actively hiring a Bus Backer to join our growing team! Coach USA has new and exciting career opportunities for a Driver Training Instructor at our Chester, NY Depot Job Summary: Coach USA is seeking a self-motivated individual to support the Driver Training Program. To satisfactorily perform this function, you must be able to work independently and as part of a team, display the ability to research information to resolve problems (Bus Schedules, Duty Boards, Bid Book, etc.), and establish and maintain cooperative and positive working relationships. What we offer: • Competitive Wages • Excellent Benefits (medical, dental, vision, short term disability, Life insurance, 401K) • Vacation, Paid Holidays & Personal Time Off • Growth opportunities Essential Functions: • Conduct biannual refreshers for all operators • Conduct 30-60-90 days follow up refresher on new hires • Assist in basic operational procedures of the company • Maintaining driver compliance set forth by the Federal Motor Carrier Safety Administration (FMCSA), Federal Transit Administration (FTA), New York State Department of Transportation (NYSDOT) • Assisting with monthly safety meetings Qualifications: • High School or equivalent • CDL Class A or B with passenger and air brake endorsement • Clean MVR • Excellent communication and interpersonal communication skills • 19 A Examiner Certification Preferred • Must pass pre-employment drug test and will be subject to periodic random Drug and Alcohol Testing Coach USA, INC. would love to discuss your qualifications for this position. ************************ mobile ************ office ************ Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color,religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Pay: $13 per hour + tips In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. [Recent averages reported for this position have ranged from $2-$4 per hour.] At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various quick service restaurants and food outlets throughout the lodge! Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities •Communicates with guests to take food and beverage orders •Prepares customer food and beverage orders •Provides outstanding customer service and engage in suggestive selling •Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs •Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing •Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting •Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service •Ensures the daily operation of the retail outlet adheres to operating procedure guidelines •Assists in other food outlets as needed Basic Qualifications & Skills •Some High School education or equivalent •Flexibility regarding scheduling based on business demands •Experience utilizing basic math skills with ability to add, subtract multiply and divide •Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures •Successful completion of a criminal background and drug screen. Desired Qualifications & Traits •Previous experience demonstrating strong customer service •Prior experience utilizing restaurant equipment and sanitation standards •Ability to multi-task and prioritize a variety of tasks with minimal direction •Previous experience with cash transactions and Point of Sale systems •Proven teamwork skills Physical Requirements •Ability to lift up to 20 lbs. •Able to sit and/or stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. What we offer: Competitive wages; $16.00 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available to work 2-3 shifts per week, including weekends Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can't wait to learn more about you. Apply Now!

Pay: $115000 per year - $130000 per year At Great Wolf, the Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Join our Pack: * Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels * Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives * Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training * Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund * Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: * Medical, Dental, and Vision insurance * Health savings account * Telehealth resources * Life insurance * 401K with employer match * Paid vacation time off * Paid parental leave Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs Estimated Salary Range: $115000 per year - $130000 per year annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Residence Inn Exton 10 North Pottstown PikeExton, PA 19341 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.

Pay: $20 per hour At Great Wolf, the Lead Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Lead Line Cook manages the operations of the kitchen in the absence of the Sous Chef, oversees preparation of food and inventory levels of the kitchen, and assists with training employees. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Report to the Sous Chef to help prepare and present all foods in the restaurants and banquets. Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets. Oversees the activities of the kitchen staff and monitors food production and presentation. Resolves operational issues. Manages the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties, while maintaining a consistently positive operational flow. Maintain working rapport with all hotel staff for efficient operation and service to guests. Assist all restaurants (including quick service) during peak business levels. The lead line cook can be re-deployed as needed to support the operation. Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef. Monitor supply levels of food, paper goods and small wares. Oversee replenishment as necessary. Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements. Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner. Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations. Maintain and follow all Ecosure or similar food safety and sanitation program standards. Direct Dishwashers to maintain appropriate levels of dishes and utensils; ensure that all dishware used in cooking is always clean and sanitary. Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership. Prepare schedules for approval by the Executive Chef. Prepare and communicate closing reports and shift information to the F&B operations team; at the end of the shift check out with Sous Chef / Executive Chef. Basic Qualifications & Skills High School degree or equivalent. Three years of cook experience in a similar environment. Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment. Possess the ability to work with Point of Sale system and Kitchen Display System. Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Must be able to obtain local or state food handling permits and serv safe food handling certification as required. Successful completion of criminal background check and drug screen. Desired Qualifications & Traits Culinary education degree preferred. One year of experience in lead line cook, supervisor or leadership role Previous kitchen experience in hotel/resort industry. Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment. Proven teamwork. Projects professional image that inspires trust and confidence. Enthusiastic and positive energy. Physical Requirements Able to lift up to 40 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Able to work in hot/cold environments Able to work around continuous moderate noise levels Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Pay Rate: $#undefined#undefined#undefined /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.