The Hoya jobs in Lewisville, TX - 22 jobs

The Assembler Technician is responsible for cleaning, inspecting, and assembling ophthalmic lenses into frames in accordance with prescription specifications. This role ensures high-quality standards, accurate lens alignment, and timely production while supporting overall finishing operations at the Dallas Lab Facility. High School Diploma or GED required 3-5 years of experience in the optical industry, specifically working with ophthalmic lenses, preferred Ability to read, understand, and follow work tickets, prescriptions, and standard operating procedures Basic math skills and attention to detail for accurate lens assembly and alignment Ability to work independently with minimal supervision while contributing effectively in a team environment Strong communication skills; must be able to speak, read, and write English Flexibility to work overtime or varied shifts as business needs require Commitment to following all company policies, procedures, and safety requirements Clean, inspect, and assemble ophthalmic lenses into frames following prescription requirements and standard operating procedures Verify lens size, fit, axis, beveling, and cosmetic quality for multifocal, progressive, rimless, metal, and zyl frames Properly align frames, including temples, bridges, pad arms, and hinges, using tools and manual techniques Ensure all screws are secure and frames meet quality and safety standards Prioritize work based on production schedules and start dates Inspect frames for defects or damage before completion Meet established production and quality goals with minimal rework or returns Assist with cross-training and provide support in other finishing areas as needed

Job Description About Us SunStar Solutions is a rapidly growing renewable energy company dedicated to helping homeowners and businesses reduce power consumption, maximize incentives, and transition to clean, sustainable energy. We are building a team that values professionalism, accountability, and innovation in the solar and energy efficiency industry. Position Overview We are seeking a Solar Operations Coordinator to support our operations team with material ordering, scheduling, crew management, and project logistics. This role requires someone with a strong understanding of electrical and solar materials, excellent organizational skills, and the ability to keep projects moving smoothly from start to finish. Key Responsibilities Manage procurement and ordering of electrical and solar materials, ensuring cost-effectiveness and timely delivery. Coordinate project scheduling, including installations, inspections, and interconnection timelines. Assign, track, and support installation crews, ensuring they have the materials and resources needed. Monitor project progress and update internal systems to keep all stakeholders informed. Work closely with sales, permitting, and interconnection teams to align schedules and resources. Maintain vendor and supplier relationships, negotiating best pricing and terms. Identify operational bottlenecks and implement process improvements. Support general operations tasks as needed to ensure projects are completed on time and within budget. Qualifications 2+ years of experience in operations, project coordination, or procurement (solar or electrical industry preferred). Strong knowledge of electrical and solar components, inverters, batteries, and BOS materials. Proven ability to schedule crews and manage multiple projects simultaneously. Excellent organizational and problem-solving skills. Proficiency with project management or CRM software (experience with solar-specific platforms is a plus). Strong communication and teamwork skills. What We Offer Competitive salary (commensurate with experience). Performance-based bonuses. Health and wellness benefits. Opportunities for growth in a fast-expanding solar company. A mission-driven environment focused on sustainability and innovation.

Join The HOYA Vision Care Team! For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a Temporary Customer Service Expeditor. This will be a 3 - 4 month contract role. Location: Lewisville, Texas Shift: Monday - Friday 9:30am - 6:00pm. What's in it for you? Health/Dental/Vision/Disability Insurance Tuition Reimbursement 401K plans PTO and Paid Holidays And more! What you'll do: Use DVI and VTM reporting to identify late jobs (5 days and older in lab) and jobs that are near completion that are almost late - work with lab production personnel to identify these jobs for ASAP completion. Tag work in process to identify ‘rush' jobs in the lab per the lab's preferred procedures and protocols. Work with Customer Service team to find work in the lab that appears ‘stuck' or hasn't moved from a scan station in the expected timeframe. Engage lab to find and move that work. Work with Customer Service to take information they need to the lab regarding trays in work. Reactively take requests from Customer Service to the lab for customer requested expediting. Regularly check with designated lab personnel to see if there is anything the lab needs to get to customer service (notification a job failed and customer needs to be called, a job won't cut, unclear on some aspect of the RX information, etc.) Qualifications: High school diploma or GED required. DVI knowledge a plus but not required Able and willing to work as a team and influence in addressing job issues. Good communication skills, problem solving, and follow-through. Must possess basic computer knowledge and be able to use it effectively

The North America Category Product Manager (CPM) is responsible for driving the upstream and downstream end-to-end Product Management of one or more products (e.g., lens coatings, designs (pediatric, young, adult, mature), materials, and treatments) category(ies) in North America, with responsibilities spanning Category Management, NPI Execution and Product Category Growth & Performance. This role involves understanding market trends, customer needs, competitive landscapes, and business objectives, while working on the product category(ies) strategy, support the development & maintenance of lens product roadmaps, product implementation and life cycle management. The CPM will collaborate closely with cross-functional teams to ensure product success, profitability, and alignment with overall business goals. PRIMARY RESPONSIBILITIES Product Category Management Product Category Strategy & Vision: Define and articulate the vision and strategic direction for the product category, aligning with company objectives. Supports and communicate clear product goals and roadmap to ensure all teams are aligned on priorities. Collaborate with leadership to ensure the product category supports broader business goals. Market & Customer Research: Conduct in-depth market research to identify customer needs, emerging trends, and potential growth opportunities. Engage with customers and key opinion leaders directly through surveys, interviews, & focus groups to understand pain points and gather feedback. Analyze market data and customer feedback to continuously refine product strategies and improve product offers. Roadmap Development & Maintenance: Develop and maintain product positioning, tiering, naming conventions, and value propositions aligned to the North America market & channel needs; identify gaps and support the development of product management documentation, workflows & standard operating procedures. Develop and maintain a comprehensive product category roadmap, balancing short-term needs with long-term goals. Prioritize product features and enhancements based on business impact, customer & key opinion leaders' feedback, and technical feasibility. Work closely with cross-functional teams to ensure timely execution of the roadmap and adjust priorities as necessary. NPI & Lifecycle Execution Design Review Process: Collaborate with global product category and engineering teams to ensure product concepts meet user needs and are feasible to implement. Contributes to the product review process, ensuring that all products are aligned with the product strategy and customer requirements. Provide constructive feedback on product concepts, ensuring user experience principles are adhered to. Product R&D, Industrialization, and Commercialization Phases: Manage the complete product lifecycle, including portfolio strategy, new product introduction, enhancements, discontinuations, and rationalization initiatives. Oversee North America product setup, validation, and launch readiness, serving as the primary product liaison with supply chain, lab network, and key channel partners. Act as the primary liaison with HOYA manufacturing, HOLT / HMHU / HOLA / HLCA labs, commercial stakeholders (including Global Key Accounts), and third-party partners. Participate in the development of the product from conceptualization/ideation through the commercialization phase, ensuring all necessary steps are followed for successful product launch and life cycle. Work closely with cross-functional teams (e.g., customer support, IT, Operations, Revenue Management, Supply Chain) to ensure product scalability, cost efficiency, and quality standards are met. Ensure smooth transitions from development to production while maintaining alignment with the original product vision. Stakeholder Management & Communication: Maintain clear and consistent communication with stakeholders, ensuring alignment on goals, timelines, and expectations. Provide regular updates on product progress, key milestones, and any adjustments to the roadmap. Facilitate cross-functional collaboration to ensure successful product development and delivery. Cross-Functional Collaboration: Collaborate cross-functioning to plan and execute product launches & discontinuations, ensuring clear communication, alignment on implementation plans and adherence to timelines; partner closely with Global Marketing to define requirements, specifications, and performance targets. Partner with NA Marketing to ensure consistent branding, messaging, and launch materials across product categories. Work closely with sales, marketing, revenue management, and customer support teams to ensure the product meets customer expectations and achieves business goals. Provide support for product launches, promotional campaigns, and sales enablement tools to drive category growth. Maintain effective communication with stakeholders, ensuring alignment and transparency on product initiatives. Customer Focus: Integrate the voice of the customer by gathering feedback, conducting surveys, and engaging with users to understand their needs and pain points. Ensure that products within the category provide value to customers and enhance their experience. Product Category Growth & Performance Competitive Analysis: Provide HOYA and competitive product expertise, technical guidance, and strategic recommendations to key accounts, commercial teams, and internal stakeholders. Continuously monitor and analyze competitor products, market positioning, and pricing strategies. Identify competitive gaps and areas for differentiation to keep the product category ahead of market trends. Leverage insights from competitive analysis to influence product features and go-to-market strategies. Performance Tracking and Optimization: Monitor product utilization, customer impact, and category performance through key performance indicators, forecasting, business case development, and competitive analysis. Define key performance indicators (KPIs) for product success and track product performance post-launch. Use analytics tools to monitor product adoption, customer satisfaction, and business performance. Collaborate with teams to continuously optimize product features, improve user experience, and maximize product value. Budget & P&L Management: Participate in annual budgeting, P&L discussions, and purchasing reviews to ensure alignment between product strategy and financial plans. Support the category management team's budget and financial performance, ensuring products meet profitability targets and deliver ROI. Work with finance teams to forecast and track revenue, costs, and margins for the category. Perform other duties as assigned by the supervisor. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Be able to use gathered information and analysis to negotiate best available commercial program (for HOYA) with customers. Efficiencies and Timeliness - Effectively completes requested tasks from management and corporate office in a timely manner. Product Proficiencies - Proficient with products and technologies amongst Hoya Vision Care's key branded products which include H OYA, VISION EASE, PENTAX, Lens Choice, and SEIKO. Business Acumen - Must thoroughly understand basic P&L statements and balance sheets. Need basic understanding of “break-even” analysis and ability to develop and manipulate spreadsheets. Interpersonal Skills - Focuses on solving conflict professionally by not blaming others; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Written Communication - Demonstrate the ability to produce well written customer & executive facing documents & presentations. Judgment - Displays willingness and ability to make thorough business decisions; Exhibits sound and accurate judgment; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. EDUCATION AND QUALIFICATIONS A bachelor's degree in business administration, marketing, engineering, or a related field. A Master's degree in a relevant discipline is a plus. 5+ years of product management experience, preferably in optical category management or within a similar industry; or an equivalent combination of education and experience. Understanding of product development processes and lifecycle management. Solid understanding of market research techniques and competitive analysis. Familiarity with financial and budgeting processes. Prefer to be on-site at HOYA Vision Care Lewisville, TX Corporate Headquarters. Optical industry and laboratory experience highly preferred. Second language highly preferred. Not Exclusive: The duties outlined in this document are not limited to what is presented and are not exclusive. You may be asked from time to time to perform additional duties by your supervisor.

The Equipment, FF Engine & Lens Manufacturing Support Engineer provides/leads technical support to manufacturing in a wide variety of HOYA products at HOYA and Distributor labs. The engineer possesses a wide range of knowledge on manufacturing equipment, procedures, products, and production processes. The Engineer plays a crucial role in the organization, liaising across various business professionals to deliver designs equipped for manufacture and providing solutions to the problems concerning the design and manufacturing process. Essential Duties and Responsibilities: Supports any FF Engine manufacturing operations at HOYA and Distributor labs. Schedules and reviews any new FF Engine installations at Distributor labs. Analyzes and provides tools to be able to manufacture Free Form designs at HOYA and Distributor labs that meet HOYA quality standards. Audits processes and products verify that final products conform to quality requirements at HOYA and Distributor labs. Provides standard machine set up to be followed by labs to maximize utilization of equipment, reduce breakage and meet quality requirements. Responsible to validate manufacturing processes prior to release of new lens designs. Proper documentation must be provided with range of products available, limitations, and recommendations on how to manufacture lenses. Analyzes and evaluates manufacturing methods and standards. Provides solutions to problems that adversely affect operator safety, quality, productivity, and cost. Identifies, tracks, and monitors specific KPIs to measure response time, frequency of issues, and time to fix issues at Distributor labs. Performs analysis to develop continuous improvement in these KPIs. Supports and assists in troubleshooting quality issues from equipment. Follow up when needed communications with machine manufacturers and labs regarding equipment recurrent issues. Supports equipment installations by providing labs equipment requirements for installation, DVI set up, and reviews calibration, and PM schedule. Works as part of the Engineering team to support other engineers to develop long-term solutions to eliminate specific reoccurring processing problems and product/process variations. Responsible for validating new production equipment and recommending the best equipment configurations available to meet production requirements. Communicates IT department machinery interface needs to set up equipment with HOYA standard practices. Communicate with TRD any FF Engine or lens designs issues and assists on finding resolution. Provides written work instructions following HOYA standard. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. roject Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Diversity - Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports and respects diversity. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Must be available to work extended hours including weekends. Weekends include Friday nights, anytime on Saturday or anytime on Sunday based on business needs. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Flexibility - Must be flexible to adjust the work schedule so as to accommodate permanent or temporary changes in work hours, including late hours, weekends, or holidays to meet business needs. Travel Requirements - Must be able to travel at least 25% of time domestically. This may include weekend travel. Weekends include Friday nights, anytime on Saturday or anytime on Sunday based on business needs. Travel may be planned in advance or with short notice depending on business needs. Education and Qualifications: Preferred minimum 5 years of experience as Equipment, Process or Product Validation Engineering. Experience in optical manufacturing and in machine maintenance/repair is preferred. May include a combination of Technical Certificates, associate's or bachelor's degree and work experience. Knowledge and Understanding of the Following Areas: Experience managing multi-level projects. Excellent written, communication and oral presentation skills. Proven ability to manage multiple projects. Advanced PC skills including Excel, Word, PowerPoint and Outlook. Must be able to work overtime. Physical Demands of Working Environment: Environmental: Laboratory and office environment, working with water, caustic and acidic chemicals and exposed to hazardous chemicals. Regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Occasional dusty air with flying particulates. Physical: Sufficient Physical ability necessary for sitting and standing for extended periods of time. The ability to occasionally Climb, Kneel, Lift, Pull, Reach, Push, Carry and Twist. Must be able to use hands to Grasp and manipulate small objects. Must be able to lift and/or carry up to 20 LBS and on occasion up to 100 LBS. Vision: Must be able to see in the normal vision range with or without correction; Vision sufficient to read computer screens, printed documents, job tickets, faxes, cosmetic defects, procedural and policy documents. Hearing: Hear in the normal audio range with or without correction. Non-Exclusive: The duties outlined in this document are not limited to what is presented and are not exclusive. You may be asked from time to time to perform additional duties by your supervisor.

Supports engineering in multiple tasks to help with testing, collection of data, and overall process improvement. EDUCATION AND QUALIFICATIONS Associate degree in engineering or related engineering field preferred. Course work or experience with CAD or CNC programming is preferred. PHYSICAL DEMANDS OF WORKING ENVIRONMENT Environmental: Laboratory and office environment, working with water, caustic and acidic chemicals and exposed to hazardous chemicals. Regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Occasional dusty air with flying particulates. Physical: Sufficient Physical ability necessary for sitting and standing for extended periods of time. The ability to occasionally Climb, Kneel, Lift, Pull, Reach, Push, Carry and Twist. Must be able to use hands to Grasp and manipulate small objects. Must be able to lift and/or carry up to 20 LBS and on occasion up to 100 LBS. Vision: Must be able to see in the normal vision range with or without correction; Vision sufficient to read computer screens, printed documents, job tickets, faxes, cosmetic defects, procedural and policy documents. Hearing: Hear in the normal audio range with or without correction RESPONSIBILITIES: Take engineering test plans, organize, schedule, execute, and record results. Assists in lenses and product validation projects. Write standard operating procedures (SOP's) from observing and documenting process steps. Prepare equipment and processes for standard and nonstandard testing. Assist with the layout of facilities by taking measurements and marking locations for future equipment. Monitoring reports looking for opportunities for improvements and alerting the proper individuals when issues arise. Create reports using operational data to keep teams notified of project statuses and operational goals. Provides feedback to engineers regarding equipment, processes, and tests to help improve or understand results. Audits production facility in regard to SOP's, process parameters, process control logs and quality standards. Attending meetings to help identify opportunities and provide updates as a member of various project teams. Assists with training. Assists with other tasks as required.

Job Description SunStar Solutions is seeking a licensed Journeyman Electrician. The electrician is responsible for installing residential and commercial photovoltaic (PV) systems, Main Panel Upgrades, and backup batteries(Tesla Powerwall, EG4, NeoVolta, etc). MUST HAVE JOURNEYMAN LICENSE, 3+ Years of experience, and Battery backup installation experience. Certifications from manufacturers is a plus. Duties & Responsibilities: Install electrical service equipment, wiring, and devices required for the installation of residential and small commercial solar PV systems. Install projects as contracted and designed. All electrical work meets or exceeds current National Electrical Code as well as local jurisdiction requirements. All projects are completed in a workman-like manner and within scheduled time frames. Build residential PV and Energy storage systems. Diagnose and troubleshoot electrical component and system issues. Lead safety efforts for work best practices with the Field Operations team. Review project packets for completeness and accuracy. Oversee and effectively communicate with local inspectors. Work independently with minimum supervision in a fast-paced environment. Create a positive work environment. Qualifications & Requirements: Must have an active Journeyman Electrician license. Must have experience installing backup batteries. 3+ years of experience as a Residential Electrician. 3+ years of experience working with Photovoltaic systems. Available certifications for the main solar manufacturers is desirable. Ability to perform Full Service Upgrades, and Main Panel upgrades, relocations, etc .Ability to calculate total load amperage ratings, wattages, KW & KVA sizes. Ability to lift 50+ lbs. Ability to work in extreme environments (example: hot sun, cold, crawl spaces, etc.) Ability to read and follow engineering plans. Professional appearance and demeanor, with excellent communication skills. Must be a motivated team player, looking to succeed. Strong work ethic and grit. Valid driver's license and clean driving record required. Job Type: Full-time Pay: $40.00 - $42.00 per hour Bonus: Production bonus available Generous Per Diem for every night out of town. Expected hours: 40+ per week Benefits: Health, Dental, and Vision will be provided after 90 days of employment. Travel: Up to 10% travel inside the state of Texas, mainly DFW and Houston Areas. Experience: Electrical: License/Certification: Texas Journeyman License (Required) Willingness to travel:10% (Required) Work Location: In person - Mesquite, TX

ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop sales strategies by account, based upon potential incremental business, and execute to meet/exceed established sales goals and objectives Execute high-quality calls to prospects in order to secure new accounts. Prospecting will make up approximately 40% of the job requirement. The remaining 60% is managing currently active accounts. Complete all sales training opportunities as designed by HOYA Maintain accurate records of all sales and prospecting activities, and update all competitive knowledge within the CRM system (SalesForce.com) Increase customer base through prospect calling, lead management, referrals, and supporting account expansion Utilize all resources to manage your territory. (Key Account Managers, Lens Consultants, Marketing, Customer Service, Technical Service, Accounts Receivables, Credit, etc.) Understand and negotiate pricing within our pricing structure, and abide by the pricing guidelines set by HOYA Participate in product trainings and events when needed Resolve customer issues in a timely manner and use the opportunity to build stronger relationships Support national marketing campaigns and collateral efforts Establish a positive working relationship with colleagues Infrequent travel as required COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Sales Skills - Prospecting new customers, growing existing accounts, overcoming objections, identifying growth opportunities, upselling products. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Expert ability to grasp the underlying concepts in the optical industry including Hoya and competitor product knowledge and managed care. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Education • High School Diploma or GED Experience • Experience in the Optical Industry as it relates to ophthalmic lenses is required Knowledge, Skills, and Abilities • Very strong written & verbal communication skills, including persuasion and sales presentations • Effective time management, organization, and multi-tasking skills • Decision-making, problem resolution and creative thinking skills • Excellent follow up skills • Computer Skills: Basic knowledge and skill on PC to operate PC based analytical equipment. Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and SalesForce.com • Work without constant supervision • Attendance/Punctuality - Is consistently at work and on time PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOT EXCLUSIVE: The duties outlined in this document are not limited to what is presented and are not exclusive. You may be asked from time to time to perform additional duties by your supervisor.

The Maintenance Technician is responsible for repairing and maintaining all finishing equipment to ensure continuous production and minimize downtime. Key duties include performing daily and preventive maintenance using designated software, communicating effectively with supervisors and team members, and managing repair parts and consumables inventory. Candidates should have at least two years of optical maintenance experience or five years in production, strong teamwork, troubleshooting and communication skills, and the ability to follow procedures and work independently. The role requires standing, walking, and lifting up to 20 pounds, as well as adherence to all safety protocols, including using appropriate PPE. You can assign additional duties as needed. Experience: Minimum 2 years in optical maintenance or 5 years in production maintenance experience. Experience working with automated equipment. Knowledge or hands-on experience in AC systems and electrical work. Knowledge, Skills, and Abilities: Strong communication and teamwork skills. Ability to follow work instructions, SOPs, and company policies. Ability to work independently and with a sense of urgency. Basic math skills. Flexible to work overtime or different shifts as needed. Ability to read and understand basic job work tickets. Physical Requirements: Ability to stand, walk, reach, talk, and hear during work. Frequent use of hands for handling and manipulating equipment. Ability to lift/move up to 20 pounds. Close vision and the ability to adjust focus. Safety Requirements: Understanding of the Injury and Illness Prevention Program and the Hazard Communication Program. Use of safety shoes, glasses, long sleeves, and other required PPE. Awareness of exposure to moving mechanical parts and noise. Essential Responsibilities Equipment Maintenance - Perform daily and preventive maintenance on optical manufacturing and finishing equipment using designated software. Troubleshooting & Repairs - Identify, diagnose, and repair equipment issues promptly to minimize downtime. Communication - Report problems and updates to supervisors or managers effectively. Inventory Management - Maintain accurate counts of consumables, spare parts, and repair materials. Compliance & Procedures - Follow all company policies, SOPs, and work instructions accurately. Team Support - Collaborate with team members to ensure smooth production workflow. Safety Adherence - Observe all safety guidelines, including proper use of PPE, and maintain a safe work environment.

The shipping clerk position will be responsible for scanning, wrapping, sorting, tossing, and mailing the final product (frames, lenses, and case) to the customer. Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Prioritize work by start date and follow all Standard Operating Procedures (SOPs). Scan work from the Inspection and check for any violations. Insert billing and move to wrapping. Wrap glasses and/or lenses in foam and place them into the case where needed. Distribute wrapped jobs into the appropriate customer bins. Sort work by delivery type. Toss work into the Account bin. Box work in bins and label boxes for shipping. Print labels, postage, and billing information. Secondary Duties Cross-train in other positions. Help in other areas of the department when needed. Make boxes, labels, and return empty trays to inventory. PRODUCTION AND QUALITY GOALS Scan 240 jobs per hour with less than .01% error. Wrap 75 jobs per hour with less than .01%Returns/Audit Rejects. Toss 240 jobs per hour with less than .01%Returns/Audit Rejects. Assemble 140 boxes per hour. PRODUCTION AND QUALITY GOALS for LUX Shipping Scan 120 jobs per hour with less than .01% error. Wrap 60 jobs per hour with less than .01%Returns/Audit Rejects. Toss 240 jobs per hour with less than .01%Returns/Audit Rejects. Assemble 140 boxes per hour. QUALIFICATIONS Experience At least 1 year of experience in similar roles. The ability to communicate openly with others and work as a team. Must be able to work overtime or flexible shifts when needed. Must be able to follow all company policies and procedures. Must be able to understand and implement work instructions. Must be able to understand basic job work tickets. The ability to do simple/basic math. Work without supervision. Basic Computer skills. Able to read and write the English language well. Attendance/Punctuality - Is consistently at work and on time. Knowledge, Skills, and Abilities SAFETY REQUIREMENTS Basic understanding of the Injury and Illness Prevention Program and the Hazard Communication Program. Closed-toe shoe required with heel support While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment may require the use of PPE. Safety glasses and long-sleeve shirts may be required where needed.

The Production Team Leader supports the Coating Manager by ensuring daily operations in the Coating department run efficiently, safely, and in compliance with standard operating procedures. This role provides hands-on leadership, assists with training, supports equipment readiness and maintenance, and helps troubleshoot quality and production issues across all AR lab processes. Required Qualifications High School Diploma or GED Ability to speak, read, and write English Demonstrated leadership skills with the ability to support and guide a team Strong understanding of workplace safety, quality standards, and standard operating procedures Ability to work in a fast-paced production environment and adapt to changing priorities Experience working with automated or computer-controlled equipment Basic computer proficiency, including Windows and Microsoft Office (Excel preferred) Strong communication skills and ability to work effectively with employees and management Ability to work independently with minimal supervision Willingness and availability to work overtime, weekends, and holidays as business needs require Ability to meet physical demands of the role, including standing for extended periods and lifting up to 50 pounds Consistent attendance and punctuality Preferred Qualifications 3-5 years of experience in the optical industry, particularly working with ophthalmic lenses Previous experience as a Team Leader, Lead Operator, or supervisory role Experience with Anti-Reflective/Hi-Vision Coating processes and equipment Knowledge of troubleshooting, equipment maintenance, and process improvement Experience handling hazardous or corrosive materials in a manufacturing environment Familiarity with planning, scheduling, and production workflow coordination Float across AR Coating operations to support production needs and staffing priorities Ensure compliance with SOPs, quality standards, and safety procedures Communicate operational, quality, and safety issues to management in a timely manner Verify equipment readiness and assist with routine maintenance and cleaning Support AR coating processes, including lens inspection, washing, hard coating, and machine setup Assist with routing work to meet production schedules Handle flammable and corrosive materials in accordance with safety guidelines Maintain clean, organized workstations and lab areas Provide guidance and support to team members and assist with training as needed Perform additional duties as assigned by management

The Technical Training Manager will be responsible for training new sales consultants, on-boarding new ECP accounts and covering open territories due to lack of representation. Customer Onboarding and Development: This position will provide on-boarding/training for ECP accounts with direction from the Regional Sales Director or Director of National Accounts by leading the following (but not limited to): On-boarding of new ECP's Reporting and monitoring of ECP facing LMS Collaborate with RSM/TSM on strategy for training regionally Execute Value added programs created by sales and training teams Collaborate with sales and training team for training and on-going development Coordinate with the Regional Sales Director and Director of National Accounts regarding protocol and reporting TSM On-boarding: This position will provide on-boarding for new sales consultants by leading the following (but not limited to): Supporting on the execution of the Hoya Road to Success program which includes: The first 30 days Coordination for Academy HR2S Certification Survey and assess new hires regarding knowledge and retainment Coordinate with the training team regarding protocol and reporting Ride along, coach and develop TSM's in the field Account Coverage: This position is responsible for providing coverage to open territories as not to create gap's in service. Their duties will include (but not limited to): Coordinate with DSM to determine the scope of the open territory. Coordinate with DSM to review numbers and lay out game plan on what they will cover vs what Inside sales will call in to. Travel to open territories that need coverage and visit offices as territory representative for Hoya Update Sales Force with coverage plans Key Capabilities/Experiences Bachelor's Degree Successful Territory Sales Manager experience Strong commercial background and understands retail strategies to drive growth Training delivery background Organization and planning skills; Ability to prioritize and work independently Project management skills Successful sales experience Optical technical expertise. Strong communicator Strong Presentation, Facilitation and webinar skills. Well organized Enjoys working in a structured, fun environment. Strong personal skills Bonus Capabilities/ Experience 3+ Years optical work NOT EXCLUSIVE: The duties outlined in this document are not limited to what is presented and are not exclusive. You may be asked from time to time to perform additional duties by your supervisor.

The Head of Accounts Receivable & Collections leads the company's end-to-end accounts receivable and collections function with a clear mandate to optimize cash flow, reduce risk, and scale processes to support business growth. This role owns AR strategy and execution, ensuring strong DSO performance, disciplined credit and collections practices, and a balanced, customer-focused approach. This leader partners closely with Finance, Treasury, Sales, Customer Experience, and Operations to provide insight, influence outcomes, and resolve issues impacting cash and customer relationships. The role is responsible for building high-performing teams, establishing meaningful KPIs, and driving continuous improvement across people, process, and systems. Key Responsibilities Leadership and Strategy Own and execute the accounts receivable and collections strategy aligned to company cash flow and financial objectives. Lead, coach, and develop AR teams across credit, collections, cash application, and customer-facing AR support. Establish clear expectations, accountability, and performance standards. Accounts Receivable Management Oversee credit assessment, collections execution, payment application, reconciliations, and AR customer support. Ensure consistent policy application while balancing customer experience and commercial relationships. Escalate and resolve complex or high-risk customer situations as needed. Cash Flow, KPIs & Financial Insight Monitor and improve DSO, aging, and cash conversion metrics. Develop and maintain AR dashboards, reporting, and performance insights for Finance and leadership. Partner with Treasury on cash forecasting and short-term liquidity planning. Cross-Functional Partnership Collaborate with Sales, Customer Experience, and Operations to resolve issues impacting invoicing, disputes, and collections. Act as a trusted advisor and point of escalation on AR-related risks and customer matters. Process Improvement & Systems Optimization Drive continuous improvement initiatives to streamline workflows, improve accuracy, and reduce manual effort. Support ERP, reporting, and automation initiatives impacting the AR function. Ensure AR processes scale effectively with business growth. Perform other duties as assigned. Core Skillsets To be successful in this role, an individual must demonstrate strength in the following competencies: Strategic & Technical AR Leadership Deep understanding of accounts receivable, credit, collections, cash application, and reconciliation processes Commitment to continuous learning and staying current on best practices, systems, and financial tools Ability to translate AR expertise into scalable, repeatable processes Customer & Stakeholder Management Ability to manage complex, escalated, or sensitive customer situations with professionalism and sound judgment Balances firm collections practices with a customer-focused, solutions-oriented approach Builds trust and credibility with internal and external stakeholders Communication & Influence Strong verbal and written communication skills, including the ability to present clearly to leadership and customers Capable of influencing outcomes, resolving conflict, and navigating difficult conversations Able to communicate financial and operational data in a clear, actionable way People Leadership & Collaboration Proven ability to lead, motivate, and develop teams while fostering accountability and collaboration Creates a positive team environment that prioritizes shared goals, feedback, and performance Works effectively across departments to drive results Professional Judgment & Integrity Demonstrates integrity, discretion, and sound judgment when handling sensitive or confidential information Maintains professionalism under pressure and follows through on commitments Acts in alignment with organizational values and ethical standards Not Exclusive The duties outlined in this document are not limited to what is presented and are not exclusive. You may be asked from time to time to perform additional duties by your supervisor. Qualifications: Bachelor's degree in finance, Accounting, Business Administration, or related field; or 10 years of equivalent experience 7+ years of progressive accounts receivable or finance experience, including 5+ years in a leadership role. Demonstrated success improving AR performance, cash flow, and operational discipline. Strong analytical, organizational, and problem-solving skills Advanced Excel and reporting capabilities; comfort translating data into insights. Excellent leadership and interpersonal skills, with the ability to collaborate across departments and with leadership. Excellent communication, negotiation, and stakeholder-management abilities. Strong attention to detail and organizational skills Strong Computer Skills, including proficiency in Microsoft Office (Excel/Word/Outlook/PowerPoint, Access) High level of integrity with experience handling sensitive and confidential information. Experience working with ERP systems (SAP or JD Edwards experience a plus). Exposure to AR process improvement, transformation, or automation initiatives.

Final Inspector - Optical Lab - The Final Inspector is responsible for inspecting finished eyewear to ensure it meets HOYA and ANSI optical and cosmetic quality standards. This role follows standard operating procedures to identify defects, communicate quality issues, and support overall production flow while maintaining a clean, organized, and safe work environment. The position requires attention to detail, the ability to read prescriptions, the ability to operate inspection equipment, and the ability to work collaboratively to meet production and quality goals. Work Schedule-Day Shift Education High School Diploma or GED required ABO Certification preferred but not required Experience Previous optical laboratory experience required Knowledge of eyeglass manufacturing processes and quality inspection standards Ability to read, write, and communicate effectively in English Knowledge, Skills, and Abilities Ability to accurately read and interpret optical prescriptions Strong attention to detail and quality focus Basic math skills Ability to work independently with minimal supervision Ability to work effectively in a team environment Proficiency with computers and automated equipment (Windows, MS Office) Strong problem-solving and decision-making skills Ability to work overtime, weekends, and holidays as business needs require Reliable attendance and punctuality Inspect finished eyewear products in accordance with HOYA standard operating procedures and ANSI optical and cosmetic standards. Verify prescription accuracy and overall product quality prior to shipment. Identify, document, and communicate quality issues to the Supervisor or Manager. Inspect jobs rejected by automated inspection equipment using manual lens meters and inspection tools. Route work to designated departments as required to maintain production flow. Maintain a clean, organized, and safe workstation. Load and monitor final inspection equipment and clear equipment errors as needed. Cross-train within the Quality Control department and other lab areas as required. Assist in other departments or lab operations to support business needs.

Join The HOYA Vision Care Team! For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a Temporary Customer Service Expeditor. This will be a 3 - 4 month contract role. Location: Lewisville, Texas Shift: Monday - Friday 9:30am - 6:00pm. What's in it for you? Health/Dental/Vision/Disability Insurance Tuition Reimbursement 401K plans PTO and Paid Holidays And more! What you'll do: Use DVI and VTM reporting to identify late jobs (5 days and older in lab) and jobs that are near completion that are almost late - work with lab production personnel to identify these jobs for ASAP completion. Tag work in process to identify ‘rush' jobs in the lab per the lab's preferred procedures and protocols. Work with Customer Service team to find work in the lab that appears ‘stuck' or hasn't moved from a scan station in the expected timeframe. Engage lab to find and move that work. Work with Customer Service to take information they need to the lab regarding trays in work. Reactively take requests from Customer Service to the lab for customer requested expediting. Regularly check with designated lab personnel to see if there is anything the lab needs to get to customer service (notification a job failed and customer needs to be called, a job won't cut, unclear on some aspect of the RX information, etc.) Qualifications: High school diploma or GED required. DVI knowledge a plus but not required Able and willing to work as a team and influence in addressing job issues. Good communication skills, problem solving, and follow-through. Must possess basic computer knowledge and be able to use it effectively

Consistently achieving established sales performance and territory metrics. Developing a trusted advisor relationship with the ECP to help them not only grow their branded products sales but their overall business Utilizing corporate tools and applications to document, plan, monitor, and meet sales objectives within their territory Developing and maintaining strong working relationships with their lab partners to ensure successful customer relations and achievement of sales objectives Communicating with District Sales Manager on an ongoing basis regarding personal growth, sales results, and plans of action Utilizing the knowledge they gain through ride-withs, call-ins and other communication with their District Sales Manager to continually improve and meet overall objectives Mandatory attendance and successful certification of the Hoya Road to Success (HR2S) Program. Territory Planning: Monitors changes in the market and customer base by conducting an analysis to determine account volume, potential and needs. Partners with lab partners to achieve sales performance targets. Develops and utilizes call schedules and key account business plans to effectively plan territory activities. Partner with lab and customer service personnel to identify and have in-depth understanding of account opportunities and adjust call schedules and business plans accordingly. Monitors key competitor activities within the Territory, collects competitor price lists and sales materials. Communicates with District Sales Manager to implement competitive sales strategies. Manages Territory sales budget with emphasis on sales volume, Cycle Plan initiatives, travel and account seminars Account Planning: Possesses detailed understanding of accounts, opportunities and needs and creates credibility in business planning activities. Builds and implements a strategy for all accounts and creates in depth strategy for key accounts. Reviews plans with District Sales Manager on a quarterly basis. Effectively utilizes analytical tools and software applications to manage Territory accounts (Cognos, Excel, SFDC and others). Account Selling: Uses consultative selling approach with customers that drives sales and establishes long-term business partnership. Varies professional selling approach based on segmentation, audience and ECPs' business approach. Conducts highly effective account seminars for large and small audiences. Educates and trains the ECP's to be proficient with dispensing Hoya Vision Care's key branded products. Territory Service: Anticipates customer needs/issues, addresses proactively, resolves customer issues in a timely manner and uses the opportunity build a stronger relationship. Partners with lab when addressing customer needs while maintaining a professional Hoya Vision Care image. Demonstrates a passion for customer service through customer involvement. Uses District Meetings, Ride-withs, Call-ins and the annual review process to identify professional needs and develop skills. Effectively completes requested tasks from management and corporate office in a timely manner. Education and Qualifications: Bachelor's degree strongly preferred. Demonstrated sales results with 1 to 3 years sales experience preferred. Demonstrated computer skills including familiarity with SFDC. Demonstrated presentation and communication skills. Customer service experience or client relations strongly preferred. Must have a valid driver's license, valid auto insurance coverage, and access to a vehicle. Capable of regularly operating a vehicle for an extended period to travel the territory up to 90% of the time. Capable of driving for an extended period under a variety of conditions and spending extended periods sitting in the vehicle. Must have an acceptable Motor Vehicle Record (MVR) per Hoya's MVR policy as driving is an essential job function. Flexible work schedule and occasional out-of-the-area and overnight travel are expected. Candidates must live in the territory. To perform the job successfully, an individual should demonstrate the following competencies: Functional Competencies: Results Oriented - Delivers on commitments consistently. Builds collaborative relationships and alliances. Use tactics to persuade others to take a specific course of action and establish credibility. Gathers all information needed to make informed decision and recommendation. Focuses on results and desired outcomes and how best to achieve them. Technical Skills - Expert ability to grasp the underlying concepts in the optical industry including Hoya and competitor product knowledge and managed care. Business Acumen - Understands and appropriately applies principles related to specialized expertise in Sales Analysis, Territory Management, Customer Management, Planning / Organization. Stays up to date on Hoya products and identifies the business value they provide to customers. Administrative Skills - Focus on completing all work tasks in a timely manner while remaining responsive enough to react to shifting priorities. Consistently worked towards improving computer skills, SFDC and Cognos proficiency. Communication Skills - Effective in persuading, convincing, influencing, or impressing others in order to get support to a specific agenda. Build long-term professional relationship and interaction based on trust. Identify key bargaining points for all parties and work effectively toward win-win solutions. Communication & Follow-up - Makes clear and persuasive presentations to individuals and groups. Listens effectively. Clarifies information as needed. Facilitates open communication. Demonstrate strong persuasive selling and presentation skills. Relationship Building. Presentation Skills. Written and Verbal Skills. General Competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Attendance/Punctuality - Is consistently at work and on time. Ensures work responsibilities are covered when absent; Arrives at meetings and appointments prepared and on time. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to sit, walk and drive. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move 10 pounds and occasionally up to 25 pounds.

Supports engineering in multiple tasks to help with testing, collection of data, and overall process improvement. EDUCATION AND QUALIFICATIONS Associate degree in engineering or related engineering field preferred. Course work or experience with CAD or CNC programming is preferred. PHYSICAL DEMANDS OF WORKING ENVIRONMENT Environmental: Laboratory and office environment, working with water, caustic and acidic chemicals and exposed to hazardous chemicals. Regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Occasional dusty air with flying particulates. Physical: Sufficient Physical ability necessary for sitting and standing for extended periods of time. The ability to occasionally Climb, Kneel, Lift, Pull, Reach, Push, Carry and Twist. Must be able to use hands to Grasp and manipulate small objects. Must be able to lift and/or carry up to 20 LBS and on occasion up to 100 LBS. Vision: Must be able to see in the normal vision range with or without correction; Vision sufficient to read computer screens, printed documents, job tickets, faxes, cosmetic defects, procedural and policy documents. Hearing: Hear in the normal audio range with or without correction RESPONSIBILITIES: Take engineering test plans, organize, schedule, execute, and record results. Assists in lenses and product validation projects. Write standard operating procedures (SOP's) from observing and documenting process steps. Prepare equipment and processes for standard and nonstandard testing. Assist with the layout of facilities by taking measurements and marking locations for future equipment. Monitoring reports looking for opportunities for improvements and alerting the proper individuals when issues arise. Create reports using operational data to keep teams notified of project statuses and operational goals. Provides feedback to engineers regarding equipment, processes, and tests to help improve or understand results. Audits production facility in regard to SOP's, process parameters, process control logs and quality standards. Attending meetings to help identify opportunities and provide updates as a member of various project teams. Assists with training. Assists with other tasks as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop sales strategies by account, based upon potential incremental business, and execute to meet/exceed established sales goals and objectives Execute high-quality calls to prospects in order to secure new accounts. Prospecting will make up approximately 40% of the job requirement. The remaining 60% is managing currently active accounts. Complete all sales training opportunities as designed by HOYA Maintain accurate records of all sales and prospecting activities, and update all competitive knowledge within the CRM system (SalesForce.com) Increase customer base through prospect calling, lead management, referrals, and supporting account expansion Utilize all resources to manage your territory. (Key Account Managers, Lens Consultants, Marketing, Customer Service, Technical Service, Accounts Receivables, Credit, etc.) Understand and negotiate pricing within our pricing structure, and abide by the pricing guidelines set by HOYA Participate in product trainings and events when needed Resolve customer issues in a timely manner and use the opportunity to build stronger relationships Support national marketing campaigns and collateral efforts Establish a positive working relationship with colleagues Infrequent travel as required COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Sales Skills - Prospecting new customers, growing existing accounts, overcoming objections, identifying growth opportunities, upselling products. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Expert ability to grasp the underlying concepts in the optical industry including Hoya and competitor product knowledge and managed care. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Education • High School Diploma or GED Experience • Experience in the Optical Industry as it relates to ophthalmic lenses is required Knowledge, Skills, and Abilities • Very strong written & verbal communication skills, including persuasion and sales presentations • Effective time management, organization, and multi-tasking skills • Decision-making, problem resolution and creative thinking skills • Excellent follow up skills • Computer Skills: Basic knowledge and skill on PC to operate PC based analytical equipment. Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and SalesForce.com • Work without constant supervision • Attendance/Punctuality - Is consistently at work and on time PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOT EXCLUSIVE: The duties outlined in this document are not limited to what is presented and are not exclusive. You may be asked from time to time to perform additional duties by your supervisor.

The Equipment, FF Engine & Lens Manufacturing Support Engineer provides/leads technical support to manufacturing in a wide variety of HOYA products at HOYA and Distributor labs. The engineer possesses a wide range of knowledge on manufacturing equipment, procedures, products, and production processes. The Engineer plays a crucial role in the organization, liaising across various business professionals to deliver designs equipped for manufacture and providing solutions to the problems concerning the design and manufacturing process. Essential Duties and Responsibilities: Supports any FF Engine manufacturing operations at HOYA and Distributor labs. Schedules and reviews any new FF Engine installations at Distributor labs. Analyzes and provides tools to be able to manufacture Free Form designs at HOYA and Distributor labs that meet HOYA quality standards. Audits processes and products verify that final products conform to quality requirements at HOYA and Distributor labs. Provides standard machine set up to be followed by labs to maximize utilization of equipment, reduce breakage and meet quality requirements. Responsible to validate manufacturing processes prior to release of new lens designs. Proper documentation must be provided with range of products available, limitations, and recommendations on how to manufacture lenses. Analyzes and evaluates manufacturing methods and standards. Provides solutions to problems that adversely affect operator safety, quality, productivity, and cost. Identifies, tracks, and monitors specific KPIs to measure response time, frequency of issues, and time to fix issues at Distributor labs. Performs analysis to develop continuous improvement in these KPIs. Supports and assists in troubleshooting quality issues from equipment. Follow up when needed communications with machine manufacturers and labs regarding equipment recurrent issues. Supports equipment installations by providing labs equipment requirements for installation, DVI set up, and reviews calibration, and PM schedule. Works as part of the Engineering team to support other engineers to develop long-term solutions to eliminate specific reoccurring processing problems and product/process variations. Responsible for validating new production equipment and recommending the best equipment configurations available to meet production requirements. Communicates IT department machinery interface needs to set up equipment with HOYA standard practices. Communicate with TRD any FF Engine or lens designs issues and assists on finding resolution. Provides written work instructions following HOYA standard. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. roject Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Diversity - Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports and respects diversity. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Must be available to work extended hours including weekends. Weekends include Friday nights, anytime on Saturday or anytime on Sunday based on business needs. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Flexibility - Must be flexible to adjust the work schedule so as to accommodate permanent or temporary changes in work hours, including late hours, weekends, or holidays to meet business needs. Travel Requirements - Must be able to travel at least 25% of time domestically. This may include weekend travel. Weekends include Friday nights, anytime on Saturday or anytime on Sunday based on business needs. Travel may be planned in advance or with short notice depending on business needs. Education and Qualifications: Preferred minimum 5 years of experience as Equipment, Process or Product Validation Engineering. Experience in optical manufacturing and in machine maintenance/repair is preferred. May include a combination of Technical Certificates, associate's or bachelor's degree and work experience. Knowledge and Understanding of the Following Areas: Experience managing multi-level projects. Excellent written, communication and oral presentation skills. Proven ability to manage multiple projects. Advanced PC skills including Excel, Word, PowerPoint and Outlook. Must be able to work overtime. Physical Demands of Working Environment: Environmental: Laboratory and office environment, working with water, caustic and acidic chemicals and exposed to hazardous chemicals. Regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Occasional dusty air with flying particulates. Physical: Sufficient Physical ability necessary for sitting and standing for extended periods of time. The ability to occasionally Climb, Kneel, Lift, Pull, Reach, Push, Carry and Twist. Must be able to use hands to Grasp and manipulate small objects. Must be able to lift and/or carry up to 20 LBS and on occasion up to 100 LBS. Vision: Must be able to see in the normal vision range with or without correction; Vision sufficient to read computer screens, printed documents, job tickets, faxes, cosmetic defects, procedural and policy documents. Hearing: Hear in the normal audio range with or without correction. Non-Exclusive: The duties outlined in this document are not limited to what is presented and are not exclusive. You may be asked from time to time to perform additional duties by your supervisor.