Information Systems Technician jobs at The Independent Traveler - 483 jobs

With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Purpose: The Learning Management System (LMS) Specialist provides operational support technical expertise for the organization's Learning Management Systems, ensuring reliable training delivery, accurate reporting, and a positive learner experience. This role identifies and resolves system issues, maintains data integrity, and drives continuous improvement of learning operations to support business priorities. Essential Functions: Owns the end-to-end LMS content lifecycle, including uploading, testing, publishing, and maintaining eLearning modules, videos, job aids, and instructor-led training materials, ensuring content is functional, accessible, and optimized across user types and devices Organizes, structures, and maintains learning paths, curricula, and course structures, balancing accuracy, usability, and evolving training requirements; proactively identifies outdated, duplicated, or misaligned content and recommends improvements Maintains accurate user data (new hires, transfers, terminations, role changes, organizational updates) by partnering with HRIS and People & Culture teams to investigate discrepancies, determine root causes, and resolve data issues related to job codes, locations, reporting structures, and employment status Evaluates and maintains data integrity standards through consistent naming conventions, tagging, and data hygiene practices, improving searchability, reporting accuracy, and long-term system reliability Serves as a trusted first point of contact for LMS-related inquiries, independently assessing issues, determining appropriate solutions, and delivering clear, user-friendly support to field managers and People & Culture partners Troubleshoots complex LMS issues including login challenges, course accessibility, browser/device compatibility, and completion errors; resolves issues independently or escalate appropriately to the LMS vendor, IT, or HRIS Generates, analyzes, and distributes training reports related to completions, overdue training, compliance requirements, and operational needs; identifies risks, gaps, or inconsistencies and supports leaders with actionable insights Partners cross-functionally with global Learning and HRIS teams, as well as IT, Instructional Designers, and Field Learning leadership to ensure learning assignments, publishing standards, and system configurations align with LMS standards and real-world operational workflows Supports system updates, enhancements, and testing by identifying potential impacts, validating functionality, and ensuring continuity of training delivery; exercises sound judgment during audits and training validations to ensure records are accurate, complete, and defensible Reporting Relationship: The LMS Specialist reports to the Senior Manager of Learning Development & Optimization Minimum Qualifications, Knowledge, Skills, and Work Environment: Education and Experience: The combination of education and professional experience must exceed 5 years: In a technical role: Requires 5 years of experience engaged in delivering LMS programs A bachelor's degree in a program related to the functional area can count for 3 of the 5-year requirement In the industry: 3-5 years of Hospitality, F&B and/or Retail experience Specialized Training: Training that leads to knowledge of eLearning formats such as SCORM, MP4, and HTML5 Specialized Skillset/Competencies/Traits: Demonstrated experience working with an LMS (e.g., Axonify, Workday Learning, Cornerstone, Docebo, SuccessFactors, or similar) Familiarity with HRIS data fields and how HR system information flows into an LMS Strong independent judgment, problem-solving, and critical thinking to identify issues, resolve data and system challenges, and continuously improve learning operations in support of business priorities Experience supporting data integrity, system testing, quality control, or process improvement initiatives preferred Exceptional customer service and communication skills Strong attention to detail; familiar working with digital systems and data entry Ability to follow structured processes, maintain consistency, and meet deadlines Proficient in Microsoft Office; tech-savvy with the ability to learn new systems quickly and teach others Business acumen with the ability to understand the long-term implications of Learning & Development planning and to advance the organization's goals Demonstrated ability to understand the needs of the business, stakeholders, the employee population and individual circumstances Demonstrated history of creating and maintaining positive work environments Location: This role is based at the North America Support Center in Bethesda, MD Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

We're looking for our next great Food Trailer Support Specialists! As a Food Trailer Support Specialist, you will welcome and greet guests, take and prepare customer orders in either the front counter or assisting to prepare food needed to meet the needs of the trailer/store! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves with professionalism and greet guest with excellent hospitality! At Chick-fil-A, the Food Trailer Support Specialist role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere! Our Benefits Include: Paid training Employee discounts Flexible scheduling (and closed on Sundays) Competitive pay Scholarship opportunities A fun work environment where you can positively influence others Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Requirements: Drivers license in good standing Must be at least 18 years of age upon hire date Must be eligible to work in the United States Must have a source of reliable transportation Ability to handle all equipment, pans, pots, navigating shelving both high and low Reading, writing, and basic math and verbal communication skills required Works in hot, noisy and fast paced environment Mobility required during shifts Must work well under pressure Must be able to respond to changes or edits to orders quickly and efficiently Company Information * Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant. Location: 845 East Lancaster Avenue, Downingtown, Pa. 19335 Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Benefits Paid training Employee discount Flexible schedule Health insurance Chick-fil-A - Downingtown 845 E Lancaster Ave, Downingtown, PA, 19335

About Mobilize Financial Services As a partner caring for all its customers, Mobilize Financial Services builds innovative financial services to create sustainable mobility for all. A subsidiary of the Renault Group whose activity started almost 100 years ago, Mobilize Financial Services is the commercial brand of RCI Banque SA, a French Bank specializing in automotive financing and services for customers and dealers. With operations in 35 countries and more than 4,100 employees, the group financed over 1.2 million contracts (new and used vehicles) in 2024 and sold 3.7 million services. At end 2024, net assets stood at €44.7 billion in financing and pre-tax income at 1,194 million euros. Since 2012, the group has rolled out a deposit collection business in several countries. At the end of December 2024, net deposits collected totaled €30.5 billions. About Internal Audit Internal Audit is an independent and objective activity designed to bring insurance to an organization on its level in managing operations, to provide advice to improve them and contributes to create added value. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. The Internal Audit of Mobilize Financial Services reports to the Group CEO and to the Group Audit Committee. The Internal Audit Function is organized with one team of internal auditors based in countries and at corporate level. Position Key Responsibilities * Audit execution * Support planning, scoping, and execution of IT audits across the Group's entities. * Assist in evaluating IT general controls (ITGCs), application controls, cybersecurity, data management, and IT outsourcing arrangements. * Participate in fieldwork, including walkthroughs, testing, and documentation of findings. * Risk & compliance assessment * Contribute to the assessment of IT risks in line with the bank's risk appetite, ECB expectations, and regulatory requirements. * Review compliance with IT and security-related policies, frameworks (e.g., ISO 27001, NIST), and financial regulations (EBA/ECB guidelines, DORA, GDPR, etc.). * Reporting * Document audit work in line with IIA Standards and internal methodologies. * Draft clear, concise working papers and contribute to audit reports for senior management. * Collaboration & knowledge building * Work closely with business and IT stakeholders across the Group. * Support continuous monitoring of IT risks, emerging threats, and digital transformation projects (cloud, AI, data analytics, mobility services). * Stay current on IT audit best practices, banking regulations, and industry developments. Profile Education & Qualifications * Master's degree in IT, Information Security, Audit, Finance, or a related field. * Additional certifications (or willingness to pursue) such as CISA, CIA, ISO 27001, or equivalent are a plus. Experience * 0-2 years of experience in IT audit, IT risk management, information security, or technology consulting (internship or first role). * Exposure to banking, financial services, or regulated environments is advantageous. Skills * Knowledge of IT general controls, IT security principles, databases, networks, and cloud environments. * Familiarity with audit methodologies, risk assessment techniques, and regulatory frameworks (EBA, ECB, GDPR). * Strong analytical and problem-solving skills with attention to detail. * Excellent written and verbal communication in English (TOEIC score > 750); French, Spanish, Italian or German is a strong asset. * Ability to work in a multicultural, international environment. Mindset * Curious, proactive, and eager to learn. * Strong integrity and professional skepticism. * Team-oriented with an interest in international exposure. What We Offer * A structured career path in IT and Internal Audit with opportunities for professional certifications. * Exposure to cutting-edge IT and digital transformation topics in banking and automotive finance. * International collaboration with colleagues and stakeholders across 36 countries. * Hybrid working arrangements, based in Paris. Job Family Governance Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves. We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc. If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form. In order to follow in real time the evolution of your applications and to stay in touch with us, we invite you to create a candidate account. This will take you no more than a minute and will also make it easier for you to apply in the future. By submitting your CV or application, you authorise Renault Group to use and store information about you for the purposes of following up your application or future employment. This information will only be used by Renault Group companies as described in the Group Privacy Policy.

Markon is seeking a Information Technology Subject Matter Expert with deep expertise in Cloud technologies, Enterprise Architecture, and associated platforms and tools to support an Intelligence Community customer. This is a funded position supporting programs of national importance. The IT SME will serve as a trusted technical advisor to the Government Program Manager, providing authoritative guidance on complex technical questions, architecture decisions, and platform transitions across a portfolio of systems. This position is hands-on, strategic, and advisory in nature and is not a Program Manager position. Responsibilities Provide technical expertise to create, update, maintain, and visualize software and enterprise architectures, including data and services. Develop and maintain technical documentation, including architecture artifacts and Concept of Operations (CONOPs). Serve as a technical liaison for system architecture matters related to performance, availability, redundancy, data protection, and information security. Collaborate with customers to evaluate mission drivers, identify challenges, develop mitigation strategies, assess applications and services, and create transition plans and business cases for Cloud and other initiatives. Troubleshoot and resolve IT and architecture issues as they arise. Respond to user and customer technical requests and inquiries. Drive adoption of best practices in software development, testing, validation, and system integration. Provide expert technical analysis and guidance for highly complex systems, applications, and operational environments. Assist the customer with technical oversight of service providers and vendors supporting the portfolio. Provide technical leadership integrating IT requirements, system design, and enabling technologies. Interface with Government stakeholders on systems engineering and IT technical issues, conflicts, and tradeoffs. Support and facilitate metrics development and reporting across the Intelligence Community. Qualifications Active TS/SCI with Polygraph is required. Bachelor's degree plus 14+ years of relevant experience, OR Master's degree plus 12+ years, OR PhD or JD plus 9+ years of experience. 3-5 years of experience working within the IC. 3+ years of hands-on technical experience supporting Cloud and Enterprise Architecture initiatives. Experience building, operating, and maintaining IT systems in a national security environment. Experience managing IT vendors and software teams, holding them accountable for performance and delivery. Background in software development. Experience supporting IT governance processes. Broad technical knowledge enabling the ability to provide sound, actionable advice to a Government PM across multiple technical domains. Agile mindset, bias toward action, and ability to operate effectively in a fast-paced environment. Confidence and credibility to challenge technical assumptions and decisions in discussions with senior technical personnel. Salary Range USD $200,000.00 - USD $225,000.00 /Yr. The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Overview Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions. At Markon, we don't just offer jobs - we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work. Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services. Markon values people and the tremendous impact each individual can make - which is why we're consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation's most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters - bringing out the best in each other to advance our clients' missions. Join us and make a meaningful impact. Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. This job posting will remain open until the position is filled. Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays.

Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position. Responsibilities Travel with and support the team to at-track events and testing facilities. Setup/monitor/teardown trackside IT systems at all race & test events. Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. Analyze trends to prevent future problems and implement failover options. Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. Ability to wire and test network and coax wires. Ability to diagnose radio and antenna issues. Additional duties may be assigned. Qualifications 2-4 years of Systems Administration experience. Associates degree in engineering or technology-related field, or comparable work experience. Ability to lift 40-plus pounds without restrictions. Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. Exceptional level of organization and attention to detail. Ability to work in high-pressure situations and with minimal supervision. Self-starter and highly motivated to succeed. Excellent customer service skills. A+ Certification required within 90 days of start date. This position is subject to periodic drug screenings during employment per sanctioning body guidelines.

Water's Edge Resort & Spa is accepting applications for our A/V & IT Support Specialist position to ensure the seamless delivery of both event technology and internal IT operations within the resort. This dual role is responsible for supporting audio/visual systems for meetings and events while also maintaining the resort's IT infrastructure and hospitality software. Because the A/V function is highly guest facing, this position requires exceptional customer service skills, professionalism under pressure, and the ability to troubleshoot technical issues calmly and effectively. Primary Tasks: Audio/Visual (A/V): Review daily event orders to ensure proper setup and flawless execution of A/V requirements. Set up, operate, and troubleshoot A/V systems for meetings, conferences, banquets, and social events. Provide on-site client support, handling last-minute changes with professionalism and courtesy. Maintain accurate inventory and ensure all A/V equipment is tested and ready. Diagnose and resolve equipment issues quickly to minimize disruptions. Information Technology (IT): Provide desktop, network, and systems support for staff and hospitality operations. Install, configure, and maintain hospitality software and hardware, including Maestro PMS, Silverware POS, OpenTable, Visionline, and Microsoft 365. Support and maintain network infrastructure, including Meraki cloud-managed systems and Wi-Fi connectivity. Perform routine troubleshooting for workstations, printers/MFPs, and peripherals. Collaborate with vendors and escalate complex IT issues when needed. Objectives Deliver reliable, high-quality audio/visual support for meetings, conferences, and events while providing a positive and professional customer experience. Communicate with clients and staff in a courteous and service-oriented manner, adapting quickly to changes and handling high-pressure situations with composure. Maintain and support IT systems, including property management, point-of-sale, and network infrastructure. Provide prompt and professional technical assistance to staff and clients, resolving issues quickly to minimize disruptions. Ensure A/V and IT equipment is properly maintained, inventoried, and updated. Collaborate with vendors, event planners, and internal departments to support business and guest needs. Qualifications 3+ years of IT support experience; hospitality IT experience preferred. Strong knowledge of A/V equipment setup, troubleshooting, and live event support. Familiarity with hospitality systems such as PMS, POS, and booking/reservation platforms preferred. Maintain professional appearance and grooming standards. Superior guest service and communication skills, with proven ability to remain calm and effective in high-pressure environments. Ability to prioritize multiple needs in fast-paced settings. Must be able to lift, carry, push and pull up to 50 lbs. Flexibility to work evenings, weekends, and holidays as needed.

In order to be considered for the job you MUST; Have reliable transportation, 70% of the day is on the road Previous restaurant IT experience Be able to travel to our out of state locations, as needed Responsibilities Systems and Network: Maintain internal system and application efficiency and uptime. Perform application maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations Configures and installs various network devices and services including wireless networks Analyzing system logs, identifying potential issues with systems, and implementing improvements Updating and Maintaining Google suite of products for the company POS: The POS System Administrator is responsible for managing, administering, and supporting Toast Point of Sale (POS) systems and other systems All responsibilities are to be performed in accordance with all laws and regulations, as well as company policies, practices, and procedures Lead and oversee all day to day POS configurations and integrated applications, including new locations and users, menu and menu rollout implementation, promotions Responsible for the ultimate integrity of the POS system and maximizing the overall usefulness of the system for a variety of users Identify and resolve POS issues with venders and internal teams Lead department-wide POS data reporting, including sales, sales mix reporting and promotion results Work with vendors to facilitate equipment sourcing, costing, inventory and installation support of all internal POS systems Create, maintain and revise technical documentation update and communicate to Operations team and other stakeholders when required Support ongoing operational processes related to store level functions such as restaurant openings, training & menu roll outs Documentation of policies, procedures and processes to ensure information is accurate and up to date Creating and maintaining strong system controls and user permissions - including implementation of a secure PAM program Partners with finance in reviewing cash variations and irregular transaction Assist Finance in setting up departmental and property reports, analyses and dashboards Collaborate with Finance team in identifying and executing analysis opportunities Evaluate current business processes and identify ways to improve productivity, reduce costs, and ensure that resources are effectively being utilized Adapt quickly and effectively to procedural changes and assist with other special projects Ensure that required licensing is maintained & updated Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc Other duties as assigned Everyone works in Safety - If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual Everyone works in Security - If you See Something, it is your responsibility to Say Something You must notify the appropriate department or individual if you feel there is a security concern Everyone works in EVS - If there is trash on the floor, it is your responsibility to pick it up Everyone works in Guest Experience - If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual IT Support: Provide IT ticket and 1st Line support to internal customers in person, via phone, Microsoft Teams, Slack, and email within agreed SLAs. This may include the investigation of ticket issues through to resolution and make any recommendations to improve processes. Logging and managing tickets through the JIRA helpdesk Assist with internal IT, hardware and device management and asset tracking Assisting with the development of new menus within our Toast POS system Creating and updating dish recipes within a stock system to specification within R365 Updating delivery partner systems to specification for menu launches - knowledge of Otter, Grubhub, Ubereats, Doordash, and Toast a Must. Perform both ad-hoc and scheduled administrative changes to operational systems, including workforce management and table management Perform daily, weekly, monthly user administration duties Any other business deemed necessary by the IT Service Delivery Manager Maintains all service requests through the Jira ticket system. Key person for POS, PMS and other hospitality system implementations. Administer new users and user rights to network and software. Performs audits and updates as applicable. Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues. Recommend new processes, or changes in processes, to achieve business goals, following best practices and standards. Work well with vendors and make system feature upgrade requests as necessary. Assist department by creating, maintaining comprehensive checklists for implementations, job tasks, FAQs and troubleshooting information. Knowledge, Skills, & Abilities High energy, enthusiastic, and adheres to our core values. Administration of M365 licensing, GPO creation, & Microsoft product family. Advanced knowledge of IP (Internet Protocol) networking, CLI scripting, LAN/WAN routing, switching, VLAN segmentation, VPN tunneling, and advanced Firewalls. Knowledge and experience working with Paycom, ChefX and associated tools is a plus. Knowledge of CC camera setup and management Good planning and priority setting skills. Good communication and organizational skills. Strong problem solving, math, and analytical skills Qualifications In order to be considered for the job you MUST; Have reliable transportation, 70% of the day is on the road Previous restaurant IT experience Be able to travel to our out of state locations, as needed Responsibilities Systems and Network: Maintain internal system and application efficiency and uptime. Perform application maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations Configures and installs various network devices and services including wireless networks Analyzing system logs, identifying potential issues with systems, and implementing improvements Updating and Maintaining Google suite of products for the company POS: The POS System Administrator is responsible for managing, administering, and supporting Toast Point of Sale (POS) systems and other systems All responsibilities are to be performed in accordance with all laws and regulations, as well as company policies, practices, and procedures Lead and oversee all day to day POS configurations and integrated applications, including new locations and users, menu and menu rollout implementation, promotions Responsible for the ultimate integrity of the POS system and maximizing the overall usefulness of the system for a variety of users Identify and resolve POS issues with venders and internal teams Lead department-wide POS data reporting, including sales, sales mix reporting and promotion results Work with vendors to facilitate equipment sourcing, costing, inventory and installation support of all internal POS systems Create, maintain and revise technical documentation update and communicate to Operations team and other stakeholders when required Support ongoing operational processes related to store level functions such as restaurant openings, training & menu roll outs Documentation of policies, procedures and processes to ensure information is accurate and up to date Creating and maintaining strong system controls and user permissions - including implementation of a secure PAM program Partners with finance in reviewing cash variations and irregular transaction Assist Finance in setting up departmental and property reports, analyses and dashboards Collaborate with Finance team in identifying and executing analysis opportunities Evaluate current business processes and identify ways to improve productivity, reduce costs, and ensure that resources are effectively being utilized Adapt quickly and effectively to procedural changes and assist with other special projects Ensure that required licensing is maintained & updated Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc Other duties as assigned Everyone works in Safety - If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual Everyone works in Security - If you See Something, it is your responsibility to Say Something You must notify the appropriate department or individual if you feel there is a security concern Everyone works in EVS - If there is trash on the floor, it is your responsibility to pick it up Everyone works in Guest Experience - If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual IT Support: Provide IT ticket and 1st Line support to internal customers in person, via phone, Microsoft Teams, Slack, and email within agreed SLAs. This may include the investigation of ticket issues through to resolution and make any recommendations to improve processes. Logging and managing tickets through the JIRA helpdesk Assist with internal IT, hardware and device management and asset tracking Assisting with the development of new menus within our Toast POS system Creating and updating dish recipes within a stock system to specification within R365 Updating delivery partner systems to specification for menu launches - knowledge of Otter, Grubhub, Ubereats, Doordash, and Toast a Must. Perform both ad-hoc and scheduled administrative changes to operational systems, including workforce management and table management Perform daily, weekly, monthly user administration duties Any other business deemed necessary by the IT Service Delivery Manager Maintains all service requests through the Jira ticket system. Key person for POS, PMS and other hospitality system implementations. Administer new users and user rights to network and software. Performs audits and updates as applicable. Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues. Recommend new processes, or changes in processes, to achieve business goals, following best practices and standards. Work well with vendors and make system feature upgrade requests as necessary. Assist department by creating, maintaining comprehensive checklists for implementations, job tasks, FAQs and troubleshooting information. Knowledge, Skills, & Abilities High energy, enthusiastic, and adheres to our core values. Administration of M365 licensing, GPO creation, & Microsoft product family. Advanced knowledge of IP (Internet Protocol) networking, CLI scripting, LAN/WAN routing, switching, VLAN segmentation, VPN tunneling, and advanced Firewalls. Knowledge and experience working with Paycom, ChefX and associated tools is a plus. Knowledge of CC camera setup and management Good planning and priority setting skills. Good communication and organizational skills. Strong problem solving, math, and analytical skills In order to be considered, you MUST have previous restaurant IT experience!!!!! MUST have reliable transpiration as 70% is working in the restaurants.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. TITLE: Broadcast Engineer (Part Time) DEPARTMENT: IT REPORTS TO: Venue Technology Engineering, Sr. Manager FLSA: Non-exempt; Part-time WHAT SETS YOU APART We are looking for a motivated and technically curious Part-Time, Broadcast Engineer to join Team City. This position is designed for students or recent graduates interested in the technical side of stadium production and broadcast systems. As a Broadcast Engineer, you'll assist in the maintenance, operation, and support of broadcast systems, helping ensure the reliable transmission of audio and video content to viewers across platforms. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with setup, maintenance, and operation of studio, control room, and transmission equipment. Support live and recorded broadcasts by monitoring signal flow and resolving technical issues. Help with installation and testing of new broadcast equipment and infrastructure. Work alongside engineers to troubleshoot audio/video quality issues and perform signal path checks. Document procedures, technical diagrams, and system configurations. Collaborate with production, IT, and editorial teams to support multi-platform content delivery. Other duties as assigned. QUALIFICATIONS It's never just a job at Orlando City SC and Orlando Pride. It's a way of life. We live and breathe soccer. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications: Currently pursuing or recently completed a degree in Broadcast Engineering, Electrical Engineering, Media Technology, or related field. Basic understanding of audio/video signal flow, SDI, IP broadcast, and transmission principles. Basic knowledge with QSYS. Will need to operate and trouble shoot QSYS audio and video system. Knowledge of setting up and operating Streamdeck and Bitfocus software. Familiarity with broadcast equipment such as cameras, switchers, audio mixers, and servers is a plus. Some experience with Adobe Creative Suite, OBS, Vmix or similar tools is beneficial. Strong problem-solving skills and attention to detail. Willingness to learn in a fast-paced, real-world media environment. Ability to attain and maintain a SafeSport certification. Ability to pass a background check. Ability to lift and move equipment when necessary (up to 50 lbs).

Work Schedule: Up to 20 hours per week; shifts based on operational need of the organization; evening and weekend hours may be required. The position will work on campus. Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 26,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI employees exhibit our values of integrity, honor, dedication, loyalty, and respect in every interaction with each other, our students, the campus community, and guests of Cal Poly Pomona. Under the oversight of the ASI Director of Organizational Effectiveness, the ASI IT department consists of two contracted Cal Poly Pomona IT staff and several ASI IT assistant technicians. Our mission is to transform dreams into reality through technology. As a support service, our customer is our staff. We believe in providing reliable, integrated, and forward-thinking IT services to enable success for the 500+ ASI staff. POSITION DEFINITION Under general supervision of the IT Project Manager, the IT Assistant Technician provides quality customer and technical assistance in support of the organization's IT functions. An ideal candidate should be familiar with IT equipment and applications for moderate level of independent judgment and decision-making. This position will also assist in the research, development, enhancement, and maintenance of technologies in the organization. ESSENTIAL DUTIES Provides technical support in-person, by phone, or through remote desktop tools to end-users Assists with providing troubleshooting of computer hardware and software-related issues Assists with the configuration, testing, deployment, and routine maintenance of technical equipment including, but not limited to: desktops, laptops, tablets, mobile devices, hand scanners, barcode scanners, printers, scanners, and various peripherals Assists with routine auditing of computer hardware inventory and supplies Collaborates with ASI departments to gather functional requirements for IT projects and assists with the planning, coordination, and communication between various stakeholders Assists with the research, development, and feasibility study of new technologies Assists with evaluating current technological resources and analysis of technical needs throughout organization Assists with the creation of technical and procedural documentation Assists ASI IT department with various projects and assignments as needed Performs other IT projects as assigned QUALIFICATIONS A minimum of 8 units of computer science coursework required; Computer Science or Engineering major preferred Knowledge of technical terminology, configuration, and troubleshooting of standard hardware/software currently in use (e.g., Windows PC, mac OS devices, Android OS devices, iOS devices, Microsoft Office Suite, Adobe Acrobat, Adobe Creative Cloud, etc.) Familiarity with VBScript, Active Directory, VPNs, PowerShell, HTML desired Must possess exceptional interpersonal and customer service-oriented skills Must be able to communicate effectively, verbally and in written form Ability to prioritize tasks, display initiative, and remain flexible in a changing environment Ability to make independent decisions and make appropriate recommendations Ability to articulate instructions to end-users with various levels of computer literacy Ability to gather and analyze facts, define problems, devise solutions, and take appropriate action Ability to maintain professional work conduct Must possess ability to work well within a team and/or independently, when necessary, without close supervision Demonstrated ability to work with a diverse student population and campus community Ability to satisfactorily complete a background check (including a criminal records check) POSITION SENSITIVITY Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data. A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. BACKGROUND CHECK A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. EMPLOYMENT ELIGIBILITY Employment with ASI is open to any Cal Poly Pomona student who is eligible to work and has the legal right to work in the United States. In addition, student employees must be currently enrolled in a minimum of 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the add-drop period. Student employees are required to have a minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summer term and for students who have applied for graduation for the current term. WORK ENVIRONMENT While performing the duties of this job, the employee is frequently required to sit, talk, and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend, and lift up to 45 pounds. MANDATED REPORTING REQUIREMENT In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect. SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108: Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. *************************************** COVID-19 VACCINATION CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at ******************************************************

Work Schedule: Up to 20 hours per week; shifts based on operational need of the organization; evening and weekend hours may be required. The position will work on campus. Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 26,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI employees exhibit our values of integrity, honor, dedication, loyalty, and respect in every interaction with each other, our students, the campus community, and guests of Cal Poly Pomona. Under the oversight of the ASI Director of Organizational Effectiveness, the ASI IT department consists of two contracted Cal Poly Pomona IT staff and several ASI IT assistant technicians. Our mission is to transform dreams into reality through technology. As a support service, our customer is our staff. We believe in providing reliable, integrated, and forward-thinking IT services to enable success for the 500+ ASI staff. POSITION DEFINITION Under general supervision of the IT Project Manager, the IT Assistant Technician provides quality customer and technical assistance in support of the organization's IT functions. An ideal candidate should be familiar with IT equipment and applications for moderate level of independent judgment and decision-making. This position will also assist in the research, development, enhancement, and maintenance of technologies in the organization. ESSENTIAL DUTIES Provides technical support in-person, by phone, or through remote desktop tools to end-users Assists with providing troubleshooting of computer hardware and software-related issues Assists with the configuration, testing, deployment, and routine maintenance of technical equipment including, but not limited to: desktops, laptops, tablets, mobile devices, hand scanners, barcode scanners, printers, scanners, and various peripherals Assists with routine auditing of computer hardware inventory and supplies Collaborates with ASI departments to gather functional requirements for IT projects and assists with the planning, coordination, and communication between various stakeholders Assists with the research, development, and feasibility study of new technologies Assists with evaluating current technological resources and analysis of technical needs throughout organization Assists with the creation of technical and procedural documentation Assists ASI IT department with various projects and assignments as needed Performs other IT projects as assigned QUALIFICATIONS A minimum of 8 units of computer science coursework required; Computer Science or Engineering major preferred Knowledge of technical terminology, configuration, and troubleshooting of standard hardware/software currently in use (e.g., Windows PC, mac OS devices, Android OS devices, iOS devices, Microsoft Office Suite, Adobe Acrobat, Adobe Creative Cloud, etc.) Familiarity with VBScript, Active Directory, VPNs, PowerShell, HTML desired Must possess exceptional interpersonal and customer service-oriented skills Must be able to communicate effectively, verbally and in written form Ability to prioritize tasks, display initiative, and remain flexible in a changing environment Ability to make independent decisions and make appropriate recommendations Ability to articulate instructions to end-users with various levels of computer literacy Ability to gather and analyze facts, define problems, devise solutions, and take appropriate action Ability to maintain professional work conduct Must possess ability to work well within a team and/or independently, when necessary, without close supervision Demonstrated ability to work with a diverse student population and campus community Ability to satisfactorily complete a background check (including a criminal records check) POSITION SENSITIVITY Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data. A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. BACKGROUND CHECK A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. EMPLOYMENT ELIGIBILITY Employment with ASI is open to any Cal Poly Pomona student who is eligible to work and has the legal right to work in the United States. In addition, student employees must be currently enrolled in a minimum of 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the add-drop period. Student employees are required to have a minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summer term and for students who have applied for graduation for the current term. WORK ENVIRONMENT While performing the duties of this job, the employee is frequently required to sit, talk, and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend, and lift up to 45 pounds. MANDATED REPORTING REQUIREMENT In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect. SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108: Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. *************************************** COVID-19 VACCINATION CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at ******************************************************

Title: Audio Visual IT Technician Institution: Volunteer State Community College This position is responsible for audio-visual devices and IT needs throughout the college to ensure the workflow of employees and guests remains unimpeded. This position will primarily be responsible for Audio Visual (AV) issues but will be asked to fill in for the troubleshooting and repair of IT-related issues as needed. Travel to off-campus locations and after-hours and weekend work may be required. Job Duties: Install, relocate, maintain, upgrade, troubleshoot, and repair a broad range of networked and non-networked client hardware devices and software applications. Build, maintain, and deploy projectors, tablets, desktops, and laptops. Responsible for maintaining accurate hardware and software inventories. Research and evaluate software packages & operating systems on relevant AV and IT devices. Modify applications to disable certain potentially dangerous features. Respond to emergency situations as needed. Administer computer labs and web conferencing software. Able to work with minimal supervision and make decisions within college policies and guidelines. Able to occasionally work weekends or unusual hours. Able to communicate technical concepts to non-technical users. Evaluate and recommend various hardware devices and software applications for compatibility with existing college hardware, software, network platforms, and AV devices. Other duties as assigned. Minimum Qualifications: Associate's degree in a computer-related discipline OR a High school diploma or equivalent and 2 years of client support in an Active Directory environment. Preferred Qualifications: Microsoft and/or Apple certifications. Experience with System Center Configuration Manager (Microsoft Endpoint Configuration Manager), Intune, or similar deployment technologies. Experience with Macintosh OSX. Exposure to Crestron, Kramer, and/or Extron Audio Visual hardware. Exposure to basic computer troubleshooting. CompTIA A+. Experience with PowerShell. Knowledge, Skills, and Abilities: Proficient with Microsoft applications. Basic knowledge of networking, Active Directory and server principles. Ability to diagnose AV and computer related problems by utilizing industry best practices, troubleshooting techniques, analytical skills and vendor support. Candidates must enjoy working in a team environment supporting a varied constituency and possess a solid working knowledge of technologies used in a classroom, lab, and meeting space environment in higher education. Good problem solving, organization, and communication skills. Ability to learn new technology skills quickly. Ability to lift up to 50 lbs. without assistance and up to 100-150 lbs. with assistance and proper equipment. Pay Rate: $42,031 - $50,437 annual salary depending on experience Volunteer State offers a comprehensive benefits package, including but not limited to the following: * Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA * Wellness Incentive Program (if enrolled in Health) * Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement * Employee Assistance Program * Longevity Pay * Retirement Options: State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457 * 14 Paid Holidays/Year * Annual Leave (if applicable) * Sick Leave * Sick Leave Bank * State Employee Discount Program with over 900 merchants Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a manager. Provide Level 1 technical support for organizational employees and clients. Participate in configuring and setting up equipment for New Hires, Transfers, Moves and Terminated employees. Implement technology initiatives as assigned in accordance with company strategy and plan. Diagnose end-user technical issues in the areas of applications, operating systems, hardware, network connectivity and/or user issues; resolve using authorized tools or escalate to the appropriate IT resource. Develop and maintain quality relationships with end users via quality customer service. Develop professional technical documentation. Job Requirements Physical and Mental Good judgment and analytical ability essential for responding to support calls and completing client software/hardware installations. Excellent skills in dealing with unstructured problems that affect productivity of client computer users. Strong follow-up and organizational skills. Professional manner in person, on the telephone, and via e-mail; excellent communications skills are essential to this position. Ability to establish and maintain a high level of client trust and confidence in the IT teams knowledge of and concern for the clients business needs. Strong ability to quickly learn and adapt to new technical concepts. Work/Educational Experience Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations. Microsoft Certification is preferred Associate's Degree in Computer Science or related field OR Four (4) years' related IT support work and/or educational experience Three (3) years' related IT support work and/or educational experience Salary: $65,000 - $70,000

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. This part-time position provides IT support for all associates of VSG along with the systems, networks, and telecommunications for functions including concerts, sports events, watch parties, meetings and conventions, presentations, and news conferences. We cover events & tech operational needs at Benchmark International Arena, Embarc Collective and limited support for Yeungling Center on an as-needed basis. This position is responsible for responding to end-user requests in a timely manner under the direction of full-time IT staff members. GAME/EVENT RESPONSIBILITIES PT IT Tech will be initially working Arena event/arena support and occasional Tier 1 support at Embarc Collective. Some arena shifts will be assigned as KSA increase regarding VSG Operations and SOPs. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide all end -users and guests a positive first impression by offering World Class Service Monitor service desk ticketing system and resolve tickets in an efficient manner Respond to all IT incidents during assigned shifts on-site or via phone or email Troubleshoot and resolve a variety of computer issues Enforce IT policies and procedures, document work appropriately Remove malware and install utility software to protect various systems and enforce computer security measures Install hardware and software as needed Maintain or repair all end-user equipment including laptops, desktops, mobile devices, docking stations, monitors, and peripheral equipment Assist in the resolution of issues that arise with multi-functional devices and printers Analyze and recover systems when malfunction occurs Assist with wireless and wired networking and telecommunications systems as directed Follow established SOPs for pre-event facilities checks and follow departmental notification SOPs for issue resolution Any additional tasks deemed necessary for proper execution of IT department responsibilities QUALIFICATIONS Must be 18 years old with high school diploma or GED required Must successfully complete pre-employment background check screening 1-3 years of related IT experience Motivated and positive, high-energy attitude Ability to work in a fast-paced environment Ability to work both independently and in team environments Detail oriented w/ excellent organizational skills Creative and proactive problem solver Excellent interpersonal skills Strong work ethic and punctuality Effective communication skills and ability to promptly and properly document work is critical Endurance to stand for long periods of time Ability to work a flexible schedule including days, nights, weekends and select holidays in a seasonal capacity Ability to lift and carry up to 34.5 lbs. with or without accommodation We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS Salary: 112 - $37,678.00 minimum salary Purpose of Classification Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment. Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited. Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy. Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment. Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by two (2) years of experience performing technical support and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER

Job Description COMMUNICATIONS/COMPUTER TECHNICIAN II MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS Salary: 112 - $37,678.00 minimum salary Purpose of Classification Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment. Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited. Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy. Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment. Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by two (2) years of experience performing technical support and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER

Management reserves the right to change the essential duties of this position description from time to time as necessary This position is responsible for the installation, operation, troubleshooting, repair and maintenance of the Tribal Lottery System (TLS), the Bingo System and the Keno System. This position ensures the confidentiality, security, and accuracy of guest's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times. SUPERVISORY RESPONSIBILITY: This position does not have any supervisory responsibilities. ESSENTIAL FUNCTIONS: The essential functions of the Slot Technician I include but not limited to: Performs job duties in compliance with all State and Federal gaming regulations and Lucky Eagle Casino & Hotel Internal Controls and Policies and Procedures. Works as a team with the IT and Slots departments to assist guests in a timely manner. Stays current on all casino promotions, events and activities and promotes such to casino guests. Installs, moves, tests, troubleshoots, repairs, and maintains the Tribal Lottery Systems, Bingo Systems, Keno System and other equipment/systems in order to minimize downtime and maximize profitability of the gaming operation. Handles machine related issues in a prompt, courteous and professional manner. Performs advanced tasks including but not limited to RAM clears and setup/configuration of software/hardware. Performs Preventative Maintenance on the Tribal Lottery System, Bingo System and Keno System. Provides the staff with daily work logs in electronic form and reviews electronic mail and determines whether any outstanding issues remain from the previous shifts and acts accordingly. Maintains tools and performs necessary clean-up during and after specific job duties. Performs other duties as assigned. EDUCATIONAL REQUIREMENTS: A High School Diploma or GED is required for this position. SKILL, KNOWLEDGE AND EXPERIENCE REQUIREMENTS: A minimum of one (1) year of experience in: installing, repairing, troubleshooting, and maintaining Tribal Lottery Systems or have related education and experience. Knowledge of Windows based platforms, Microsoft Office applications, networking, and computer hardware required. Strong organizational, communication and problem-solving skills are required. Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics describe here are representative of those a team member may encounter while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment.

The IT Technician's role is to provide first level support and maintain in-house computer systems, desktops, hardware/software and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware/software while ensuring optimal systems performance. The person will also provide technical assistance (in person, by telephone, or via e-mail) in a timely, professional, and accurate manner.

Coordinate with the IT Management for tasks that arise for day-to-day operations of various computer systems and hardware. They will provide on-site administration for software users in a variety of work environments, including, but not limited to, professional offices, workgroups or departments, and share services information services. Principle Responsibilities and Duties Configure, deploy, and maintain computer hardware and software. Receive, install and test all new Business Computer Hardware. Assist all departments with computer related issues. Meets with users for requirements of computer forms, designs, programs and implements user approved forms. System includes but not limited to: hotel, back office, gaming systems, etc. Follows SOPs and updates SOP appropriately. Ensure computing systems are operating in compliance with the Gaming Control Board regulations. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Ability to meet with users for issue requirements analysis, then design and program into a working system. Ability to communicate with staff on a technical level. Ability to communicate with co-workers on a non-technical level. Competent in oral and written communications. Ability to learn computing systems from both a technical and user point-of-view. General Job Responsibilities and Duties Maintain a high quality of guest service according to Silverton Be Amazing Service Standards. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Adhere to all appearance and uniform standards. Maintain an open line of communication with Managers. Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors. Ability to accept performance feedback in a professional manner. Regular attendance on all scheduled shifts is considered an essential function of the job. Arriving on time for all scheduled shifts is considered an essential function of the job. Other duties as assigned. To perform the job successfully, an individual should demonstrate the following Silverton Values : Character: Always do the right thing and treat everyone with dignity and respect Collaboration: Celebrate Diverse ideas, thoughts and talents. Care: Be KIND to yourself and each other. Fun: Our guests are here to have FUN, so we should have FUN, too. Excellence: Be Amazing! Qualifications Skills, Education & Other Requirements High School diploma or G.E.D. Information Technology 1 st level support experience PC Hardware Experience Customer Service Abilities Required Work Cards Identification that establishes identity Identification that establishes the right to work in the United States Gaming card registration Machinery, Work Equipment, Programs, Software, Hardware Used Windows Server Intel Based Computers/Servers Active Directory Cisco Operation Systems Windows 7 & 10 Operating Systems Software management tools iSeries preferred Microsoft Office Suite Business Computer Hardware Physical Requirements of Job Rarely - the activity is performed from 1% - 25% of the duration of the shift. Occasionally - the activity is performed from 26% - 50% of the duration of the shift. Frequently - the activity is performed from 51% - 75% of the duration of the shift. Continuously - the activity is performed from 76% - 100% of the duration of the shift. Not Applicable (N/A) - this activity is not performed during the performance of this job.

Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits! Responsibilities Under the direction of the Manager of IT, the incumbent is responsible for installing, maintaining and operating all IP and analog audio/visual equipment. Essential Job Functions: * The exhibit is conducted in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida for departmental policies and procedures. * Install, troubleshoot and optimize IP AV devices including Hardware and Software issues. * Troubleshoot network connectivity issues and install/re-install cable as necessary. * Provide basic network administration support including VLAN creation. * Provide assistance with the rollout of AV system hardware and software upgrades and patches as those requirements arise. * Liaise with, and provide training and support to, end users and staff on AV system operation and other technical AV issues. * Collaborate with the Business Analyst, System, and Network administrators to ensure efficient operation of the company's AV environment. * Assist in ensuring that customer requests via the ticketing system are managed to closure. * Troubleshoots malfunctions and/or audio & video shorts, when necessary, perform other duties as assigned. * Maintains all LCD, LED monitors and displays on the property. * Controls all volume levels and video content for the property, assists local entertainers with sound before and after their scheduled performance time when needed * Maintain a clean and organized work area as directed. * Perform administrative tasks as may be required by local and corporate policy. * Manage replacement spares through RMA programs to ensure maximum hardware availability and minimum down time related to maintenance issues. * Perform a variety of tasks as required by sister properties. * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. * Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication. * Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. * Perform other duties as assigned. Qualifications Qualifications: * High School Diploma or equivalent required. An associate's degree in a computer-related discipline is preferred. * Minimum of two (2) years' experience in computer hardware support and maintenance or AV systems support and maintenance required. Equivalent technical training and certification may be considered. * Must possess or acquire A+, QYSY 0 and QSYS1 certification in the first 12 months of employment. * Experience with digital encoders, Direct TV, and digital audio equipment is a plus. * Technical knowledge of Windows OS is required. Knowledge of current protocols TCP/IP, WINS, DHCP and DNS required. * Preferred minimum of two (2) years' experience working with and troubleshooting AV related equipment (projectors, sound, TV's, lighting controls, exc.). * Experience installing, configuring and troubleshooting network AV devices. * Experience installing wall mounted TV's in a production environment. * Experience working with the basics of Cisco switches; the ability to configure a VLAN. * Well-developed written and verbal communication skills along with strong time management and interpersonal skills required. * Must possess a positive demeanor and work well in a team environment. * Must be proactive and have a desire to grow professionally, as well as have the ability to take a task from start to finish with planning, research, documentation, and follow-up. * Must have strong analytical and problem-solving abilities. * Willingness to work in stressful situations in front of multiple demanding customers. * A neat appearance and professional conduct are required.