Medical Operations Case Manager
Princeton, NJ jobs
Job DescriptionDescription:
Respond to travel related inquiries in support of Assist America's services. May include service requests related but not limited to: benefit inquiries, lost luggage, lost documents, repatriation of mortal remains, medical claims processing, etc.;
Receives non-emergency and emergency requests for Assist America services; obtains relevant information and inputs data; evaluates and prioritizes calls for services; acts as the first point of contact for clients over the phone; escalates as necessary.
Document all case management-related information using Case Management Software (CMS)
Performs data entry, maintains files and reference manuals; and performs other clerical duties.
Provide liaison service to Assist America members, clients, and providers.
Collaborate effectively with team members within and outside the Operations department to ensure seamless experience for the company's clients.
Actively participate in department and interdepartmental meetings and share knowledge and insights to help strengthen the department and organization.
Research information within in-house database of providers and other useful information to aid both clients and staff.
Create a team environment by assisting colleagues as needed and participating in various assignments and events geared toward inter and intra-department causes.
All other duties as assigned.
Requirements:
College degree preferred
2-4 years' experience in customer service, and/or Assistance industry or an equivalent combination of education and experience; skills, knowledge, and abilities, essential to the successful performance of the duties assigned to this position
Excellent customer service skills.
Excellent communication skills required. Candidates must have the ability to speak, listen, and write in a professional manner.
Command of time management and organizational skills.
Travel-minded with an understanding of and appreciation for different cultures.
Foreign language skills preferred - Arabic or Spanish speaking a plus
Familiarity with Microsoft Office or similar suites of products.
The ability to remain calm during stressful situations and handle multiple tasks at one time.
The ability to work shift work, holidays, and work overtime when required.
Case Manager, Hillhaven
California jobs
Role: Case Manager Reports to: Program Manager Program: 1603- Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity).
Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients' treatment team.
Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.
Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
Assist Clients in applying for and obtaining all benefits to which they are entitled.
Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
Communicate effectively with property managers and other third party partners.
Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
Adapt workload as directed by supervisor in response to funder expectations.
Other duties, as assigned.
Qualifications:
High School Diploma or GED or Equivalent
Bachelor's degree preferred; or a minimum two years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.
Willing and able to transport Clients in your personal vehicle.
Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.
Preferred Qualifications:
Bachelor's Degree
Demonstrated knowledge of case management, preferred.
Job Description Work Environment:
Combination of field and office environment.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
Case Manager, Redtail Crossing
California jobs
Role: Case Manager Reports to: Director, Project-based Housing Program: 1603- Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity).
Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients' treatment team.
Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.
Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
Assist Clients in applying for and obtaining all benefits to which they are entitled.
Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
Communicate effectively with property managers and other third party partners.
Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
Adapt workload as directed by supervisor in response to funder expectations.
Other duties, as assigned.
Qualifications:
High School Diploma or GED or Equivalent
Bachelor's degree preferred; or a minimum two years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.
Willing and able to transport Clients in your personal vehicle.
Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.
Preferred Qualifications:
Bachelor's Degree
Demonstrated knowledge of case management, preferred.
Job Description Work Environment:
Combination of field and office environment.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
Case Manager, E6
Los Angeles, CA jobs
Case Manager (Outreach) Department: E6 Schedule: Monday-Friday 8:00am-4:30pm Status: Full time, Non-exempt, Non-management Summary With the support of and in partnership with the E6 team, the Case Manager performs a variety of tasks to assist the most vulnerable and chronically homeless individuals, and is responsible for identifying, engaging and providing support to homeless clients, including aftercare services and follow up support, once housed. The Case Manager will focus specifically in the Midtown Los Angeles area and will engage homeless individuals, as well as provide linkages to housing and supportive services. These teams are part of a large-scale street-based engagement effort in the Metro Los Angeles Area (Service Area 4). The goal of E6 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing and supportive services. The Case Manager provides information and support for program members, and assists members in linking to a variety of resources and services as needed. The Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations.
Essential Duties and Responsibilities
1. Identify, engage, and provide support to clients in the E6 program living on the streets in the Midtown Los Angeles area, targeting those clients who are vulnerable due to medical, psychiatric, or addiction needs. Work in collaboration with other team members to remove barriers to permanent housing; e.g., acquisition of identification, legal aid, benefits assistance, life skills acquisition
2. Work collaboratively as a team to identify appropriate services, taking into account each individual's physical and cognitive needs
3. Provide case management and aftercare/follow-up services to clients placed in permanent housing
4. Report all statistics and updates for reporting purposes
5. Provide initial contact, needs assessment, information, education and referrals to the homeless
6. Provide case management, basic services, and advocacy for clients
7. Refer target clientele to appropriate services (e.g., health, mental health, interim housing, etc.)
8. Develop effective, trusting relationships with clients that facilitate provision of services
9. Work in collaboration with E6 team members and outside agency staff to connect clients to appropriate services
10. Maintain and record accurate electronic records, client files, and statistical information
11. Attend all case file, staff meetings, trainings and retreats
12. Participate in CES outreach meetings and other community meetings as assigned.13. Will need to transport clients in personal vehicle at times, thus valid CA license and personal insurance is required.
Qualifications
1. BA degree or equivalent experience
2. Demonstrated knowledge of and experience with the issues faced by the population served (homelessness, mental illness, substance abuse, medical issues, and domestic violence)
3. Willingness to work in a high tolerance Harm Reduction model with clients who have multiple barriers
4. Working knowledge of social services agencies in Metro LA (SPA 4) and LA County agencies serving the homeless
5. Excellent human relations/communication skills; ability to act in professional manner regardless of circumstances
6. Skilled in non-violent crisis intervention
7. Ability to self-motivate and organize time effectively and efficiently
8. Computer literate; able to use computerized database system for information management
9. Passion for working with the population served
10. Ability to work as part of an interdisciplinary team
The People Concern - OPCC and Lamp Community United -- have many service locations in downtown LA and Santa Monica, and we offer a competitive salary and excellent benefits. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law, except where a bona fide occupational qualification exists. We do not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship. If you require reasonable accommodation to complete the application and/or any other aspect of the employment application process, please contact the Human Resources Department at ************. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Weekend Substance Abuse Case Manager, E6
Los Angeles, CA jobs
Case Manager, Substance Abuse E6 With the support of and in partnership with the E6 team, the Substance Use Case Manager performs a variety of tasks to assist the most vulnerable and chronically homeless individuals in their recovery from substances and in regaining control over their lives. These teams are part of a new large-scale street-based engagement effort in the Metro Los Angeles Area (Service Area 4). This is a LA County approved strategy to combat homelessness. The goal of E6 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing and supportive services. The Substance Use Case Manager provides information and support for program members, and assists members in gaining admission to inpatient or more intensive substance abuse treatment settings as needed. The Substance Use Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations.
Job Description Essential Duties and Responsibilities:
Utilize harm reduction, social, environmental, and motivational, strategies to support clients, in collaboration with licensed clinicians, other counselors, case managers, and support staff2. Encourage and promote an environment that is strength based to assist clients in meeting their individual goals3. Street outreach to identified homeless persons working with the team to engage in services and accept treatment from the program staff assist with enrollment process as needed4. Conduct and document individual counseling sessions with clients at regular intervals determined by the individual's needs5. Coach clients individually on problems with transition from streets to home, supportive independent living skills, sobriety, and accessing needed recourses in the community6. Provide referrals to allied critical healthy living services for clients on caseload7. Document and account for time spent on client contacts and activities in client record in accordance with agency and funder standards8. Attend and actively participate in team meetings and program-wide meetings daily9. Maintain a current, thorough knowledge of ongoing developments and new techniques in the fields of substance abuse, mental health and behavioral health community resources and utilize these to provide comprehensive, wrap-around services to clients
Qualifications:
An eagerness to provide top-notch quality services to individuals experiencing homelessness.2. Lived experience with homelessness.3. An understanding of and familiarity with homeless services and affordable housing in LA county4. Experience in the fields of social work, public health or other types of outreach5. Training in harm reduction, "housing first" principles and street-based outreach preferred6. High School diploma or GED preferred7. Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record preferred
Preferred Qualifications:
An eagerness to provide top-notch quality services to individuals experiencing homelessness.2. Lived experience with homelessness.3. An understanding of and familiarity with homeless services and affordable housing in LA county4. Experience in the fields of social work, public health or other types of outreach5. Training in harm reduction, "housing first" principles and street-based outreach preferred6. High School diploma or GED preferred7. Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record preferred
Work Environment:
The People Concern -- have many service locations in downtown LA and Santa Monica, and we offer a competitive salary and excellent benefits. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law, except where a bona fide occupational qualification exists. We do not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship. If you require reasonable accommodation to complete the application and/or any other aspect of the employment application process, please contact the Human Resources Department at ************. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Case Manager
Los Angeles, CA jobs
Job Title: Case Manager Dept: Mental Health-Wellness CenterReports to: Program ManagerLocation: Wellness Center, 345 S. San Pedro. St, Los Angeles, CA 90013 Schedule: Monday-Friday 8:00 am to 4:30 pm Status: Full-Time, Non-Exempt (hourly), Non-ManagementBenefits: Medical, Dental, Vision, Retirement Planning (403b), etc.
SUMMARYThe Wellness Center Case Manager is responsible for leading a collaborative effort to connect the most vulnerable and chronically homeless individuals on Skid Row with supportive services.
With the support of and in partnership with the Wellness clinical team, the Case Manager will ensure that Wellness clients have a successful process for obtaining housing and accessing other supportive services.
DUTIES and RESPONSIBILITIES- Provide linkage to stable housing and other supportive services as needed to assist clients in obtaining housing stability, in addition to client advocacy, case management, and benefit establishment.
- Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.
- Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing- Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
- Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
- Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
- Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
- Work cooperatively and cohesively with a multidisciplinary team, including participation in weekly staff meetings, direct individual supervision, and training.
- Adapt workload as directed by supervisor in response to funder expectations.
- Other duties, as assigned.
QUALIFICATIONS1.
Bachelor's degree preferred; or a minimum of two years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
2.
Valid Driver's license, reliable car, auto insurance, and an acceptable driving record.
3.
Willing and able to transport Clients in your personal vehicle.
4.
Demonstrated knowledge of case management, preferred.
5.
Able to work in a high-tolerance Harm Reduction model with Clients experiencing multiple barriers.
6.
Spanish-speaking highly preferred WORK ENVIRONMENT1.
Combination of field and office environment.
2.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
3.
On occasion, walk or drive to different local sites.
4.
Will necessitate working in busy and loud environments.
5.
Will be exposed to elements like cold, heat, dust, noise and odor.
6.
May need to bend, stoop, twist, and sit throughout the day.
Bilingual Case Manager, Pico Square
Los Angeles, CA jobs
Role: Bilingual Case Manager Reports to: Program Manager Program: 1603- Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).
Develop relationships with Clients with a focus on facilitating independence and maintenance of Improved physical and mental health.
Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients' treatment team.
Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.
Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
Assist Clients in applying for and obtaining all benefits to which they are entitled.
Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
Communicate effectively with property managers and other third party partners.
Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
Adapt workload as directed by supervisor in response to funder expectations.
Other duties, as assigned.
Qualifications:
At least one year of experience working with homeless individuals AND have a social work/mental health-related Bachelor's Degree OR have a minimum of two years of experience providing direct mental health or intensive case management services, unless otherwise approved by the funder.
Demonstrated knowledge of issues faced by a culturally diverse population
Proficiency In Word, Excel and Outlook required
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.
Willing and able to transport Clients in your personal vehicle.
Proficient Spanish Language skills to engage with monolingual Spanish-speaking clients in the same capacity as English-speaking clients. Must be able to substantiate language proficiency.
Preferred Qualifications:
Have a Social Work/Mental Health-related Bachelor's Degree
Job Description Work Environment:
Field (may need to travel) and indoor office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
Able to thrive in a work environment emphasizing teamwork and collaboration
Case Manager, Quincy
Los Angeles, CA jobs
Role: Case Manager Reports to: Program Manager Program: 1603- Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).
Develop relationships with Clients with a focus on facilitating independence and maintenance of Improved physical and mental health.
Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients' treatment team.
Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.
Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
Assist Clients in applying for and obtaining all benefits to which they are entitled.
Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
Communicate effectively with property managers and other third party partners.
Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
Adapt workload as directed by supervisor in response to funder expectations.
Other duties, as assigned.
Qualifications:
High School Diploma or GED or Equivalent
Bachelor's degree preferred; or a minimum two years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.
Willing and able to transport Clients in your personal vehicle.
Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.
Preferred Qualifications:
Demonstrated knowledge of case management, preferred.
Job Description Work Environment:
Combination of field and office environment.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
ICMS Case Manager, The Arlington
Los Angeles, CA jobs
Role: ICMS Case Manager Reports to: Deputy Chief of Programs, Project Based Housing Program: 1603- Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 2
Summary:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity).
Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients' treatment team.
Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.
Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
Assist Clients in applying for and obtaining all benefits to which they are entitled.
Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
Communicate effectively with property managers and other third party partners.
Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
Adapt workload as directed by supervisor in response to funder expectations.
Other duties, as assigned.
Qualifications:
High School Diploma or GED or Equivalent
At least one year of experience working with homeless individuals AND have a social work/mental health-related bachelor's degree OR have a minimum of two years of experience providing direct mental health or intensive case management services, unless otherwise approved by the funder.
Demonstrated knowledge of issues faced by a culturally diverse population
Proficiency In Word, Excel and Outlook required
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.
Willing and able to transport Clients in your personal vehicle.
Preferred Qualifications:
At least one year of experience working with homeless individuals AND have a social work/mental health-related bachelor's degree preferred
Job Description Work Environment:
Field (may need to travel) and indoor office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
Able to thrive in a work environment emphasizing teamwork and collaboration
Weekend Case Manager, Outreach E6
Los Angeles, CA jobs
Position: Weekend Case ManagerDepartment: E6 OutreachReports to: Program ManagerLocation: E6 DTLA Office/E6 Olympic Outreach, 1625 W Olympic Blvd Ste 603 LA CA 90015Schedule: Friday-Tuesday, 8am- 4:30pmStatus: Full-Time; Non-Exempt (hourly); Non-ManagementBenefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.
Summary
With the support and in partnership with the E6 team, the E6 Case Manager will support the E6 team successfully engage with people currently living on the streets, for the purpose of getting them matched to permanent, affordable housing. Case Managers will walk the streets of Metro LA (Service Area 4) in teams to identify, engage and assist in housing homeless residents. These teams are part of a new large-scale street-based engagement effort in the Metro Los Angeles Area (Service Area 4). This is a LA County approved strategy to combat homelessness. The goal of E6 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing and supportive services.
Essential Duties & Responsibilities
1. As part of the weekend outreach team, the Case Manager will be responsible for conducting outreach on Saturday & Sunday as well as three days during the normal work week.2. Conducting outreach to people experiencing homelessness living in Metro LA (Service Area 4)3. Assessing the housing needs of people living on the street4. Assisting clients in the process of getting affordable housing5. Advocating on behalf of client's needs6. Document and account for time spent on client contacts and activities in client record in accordance with agency and funder standards7. Attending team meetings and program-wide meetings daily8. Providing support to nurses and social workers on the team with their client needs9. Accompanying clients to appointments10. Providing resource and referral information to clients11. Maintain appropriate boundaries at all times
Qualifications
1. An eagerness to provide top-notch quality services to individuals experiencing homelessness.2. Lived experience with homelessness.3. An understanding of and familiarity with homeless services and affordable housing in LA county4. Experience in the fields of social work, public health or other types of outreach5. Training in harm reduction, "housing first" principles and street-based outreach preferred6. High School diploma or GED preferred7. Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record preferred
Work Environment
Combination of field and office environment
Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
On occasion drive to different sites throughout the assigned outreach area
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise, odor, and smoke
May need to bend, stoop, twist, and sit throughout the day
Bilingual Spanish Case Manager, Voltaire Villas - Enlightenment
Los Angeles, CA jobs
Role: Bilingual Spanish Case Manager, Voltaire Villas - Enlightenment Reports to: Program Manager Program: 1603 - Housing Retention Department: Housing Retention
Setting: 100% Onsite
Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 2
SUMMARY:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity).
Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients' treatment team.
Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.
Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
Assist Clients in applying for and obtaining all benefits to which they are entitled.
Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
Communicate effectively with property managers and other third party partners.
Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
Adapt workload as directed by supervisor in response to funder expectations.
Other duties, as assigned.
Qualifications:
Proficient Spanish Language skills to engage with monolingual Spanish-speaking clients in the same capacity as English-speaking clients. Must be able to substantiate language proficiency.
High School Diploma or GED or Equivalent
Valid Driver's license, reliable car, auto insurance, and an acceptable driving record.
Willing and able to transport Clients in your personal vehicle.
Demonstrated knowledge of case management, preferred.
Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.
Preferred Qualifications:
Bachelor's degree preferred; or a minimum two years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
Work Environment:
Combination of field and office environment.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
Case Manager, Santos Plaza
Los Angeles, CA jobs
Role: Case Manager Reports to: Program Manager, Project Based Housing Program: 1603-Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).
Develop relationships with Clients with a focus on facilitating independence and maintenance of Improved physical and mental health.
Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients' treatment team.
Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.
Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
Assist Clients in applying for and obtaining all benefits to which they are entitled.
Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
Communicate effectively with property managers and other third party partners.
Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
Adapt workload as directed by supervisor in response to funder expectations.
Other duties, as assigned.
Qualifications:
High School Diploma or GED or Equivalent
At least one year of experience working with homeless individuals AND have a social work/mental health related bachelor's degree OR have a minimum of two years of experience providing direct mental health or intensive case management services, unless otherwise approved by the funder.
Demonstrated knowledge of issues faced by a culturally diverse population
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.
Willing and able to transport Clients in your personal vehicle.
Proficiency In Word, Excel and Outlook required
Preferred Qualifications:
Bachelor's Degree
Job Description Work Environment:
Field (may need to travel) and indoor office environment.
Regularly required to sit, stand, bend; occasionally lift up to 35lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise, and odor.
May need to bend, stoop, twist, and sit throughout the day.
Able to thrive in a work environment emphasizing teamwork and collaboration
Case Manager, The Flower
Los Angeles, CA jobs
Role: Case Manager Reports to: Program Manager Program: 1603- Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 3
Summary:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).
Develop relationships with Clients with a focus on facilitating independence and maintenance of Improved physical and mental health.
Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients' treatment team.
Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.
Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
Assist Clients in applying for and obtaining all benefits to which they are entitled.
Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
Communicate effectively with property managers and other third party partners.
Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
Adapt workload as directed by supervisor in response to funder expectations.
Other duties, as assigned.
Qualifications:
High School Diploma or GED or Equivalent
At least one year of experience working with homeless individuals AND have a social work/mental health related bachelor's degree OR have a minimum of two years of experience providing direct mental health or intensive case management services, unless otherwise approved by the funder.
Demonstrated knowledge of issues faced by a culturally diverse population
Proficiency in Word, Excel, and Outlook is required
Job Description Work Environment:
Field (may need to travel) and indoor office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
Able to thrive in a work environment emphasizing teamwork and collaboration
Case Manager, Vanowen
Los Angeles, CA jobs
Role: Case Manager Reports to: Program Manager Program: 1602- DHS ODR Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
In partnership with the Department of Health (DHS) and the Office of Diversion and Re-entry (ODR) Team the ODR Case Manager will work with clients recently released from jail, who are moving from homelessness to in permanent supportive housing, to provide intensive case management. Clients represent a diverse group with experiences of complex trauma, and who are facing medical, mental health and substance use barriers. The Case Manager collaborates with clients to learn independent living skills and other life-skills vital to success in maintaining permanent housing. Clients remain in the program for as long as they require subsidized housing.
Essential Duties and Responsibilities:
Work with a diverse and marginalized client caseload of 15 justice-involved clients experiencing many barriers including history of homelessness, complex trauma, medical, mental health and substance use.
Maintain weekly contact with all clients and document contact in County approved database.
Ensure that case management services to clients are reflective of the "Whatever It Takes" model, which emphasizes customer choice, harm reduction, trauma-informed care and psycho-social rehabilitation.
Link clients to appropriate medical, mental health, substance abuse, and vocational resources.
Assist clients in obtaining all benefits to which they are entitled.
Participate in court hearings and submit court progress reports.
Ensure that each client on caseload has an up-to-date and comprehensive biopsychosocial assessment.
Collaborate with each client to develop creative goal plans aimed at improving overall well-being and housing stability; review and update quarterly and upon completion of goals.
Develop and maintain a complete, accurate, and current client file with all required documents and data in agency records and electronic databases.
Document all client contacts in PIP format (Purpose, Intervention, Plan) and in accordance with Housing Department productivity expectations.
Maintain confidentiality of client files per HIPAA and all applicable guidelines.
Responsible for coordinating appointments, transportation, and follow-up services for clients accessing primary health care, mental health care, recovery services, and other community resources.
Transport clients in your vehicle to various agencies and healthcare providers in the greater Los Angeles area to increase community support services and community reintegration.
Develop effective, trusting relationships with clients, with a focus on facilitating independence and maintenance of improved physical and mental health.
Maintain a current, thorough knowledge of community resources and utilize them to provide comprehensive, wrap-around services to clients.
Assist clients with becoming involved in daily activities, scheduling and attending appointments, budgeting, socialization, health maintenance, sense of community, and progress in recovery.
Work cooperatively and cohesively with other clients of the staff team, including participation in weekly staff meetings and staff trainings.
Qualifications:
Bachelor's degree preferred; or a minimum two years' case management experience working with individuals experiencing homelessness, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record
Able to pass a background check for jail clearance
Able to transport clients in your vehicle
Demonstrated knowledge of case management
Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers
Skill in non-violent crisis intervention
Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs
Detail oriented with strong time management, organizational, written, verbal, interpersonal, and computer skills
Able to obtain and maintain CPR/First Aid certification
Preferred Qualifications:
Minimum 30 WPM typing speed preferred
Job Description Work Environment:
Combination of field and office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
Case Manager, Time Limited Subsidy (Temporary)
Los Angeles, CA jobs
Role: Case Manager, Time Limited Subsidy - Temporary Reports to: Director, Housing Stabilization Program: 1703-Rapid Rehousing Department: Coordinated Entry Setting: Not 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Temporary/Non-Exempt/Non-Management
Openings: 1
Summary:
The Coordinated Entry system Time Limited Subsidy Case Manager (Temp) will provide field-based services to single adult individuals who are receiving temporary rental assistance and case management as they transition to stable permanent housing. The CES TLS Program offers short to mid-term rental subsidies combined with linkages to employment and services in order to end clients' homelessness as well create longer term self-sufficiency. The CES TLS Case Manager's primary responsibilities are to implement housing stabilization plans, and coordinate linkage to community based services and permanent housing providers. Housing stabilization often means working with clients on education, employment and life skills needs to ensure housing retention. Case Managers are also responsible for building and maintaining good working relationships with landlords, management companies, property owners.
Essential Duties and Responsibilities:
Maintain a case load of approximately 20 clients for case management services.
Develop effective, trusting relationships with program participants .
Work with clients to implement and update a housing stabilization plan that will maximize housing retention. This includes the completing an acuity assessment every 90 days to determine appropriate permanent housing solutions.
Assist clients with accessing resources and services to increase housing stability (e.g. linkage to primary care physicians, health insurance, food banks, credit repair, legal aid, In Home Supportive Services (IHSS), money management, tenant rights and responsibilities, mental health, benefits enrollment, etc.).
Conduct regular home visits and accompany clients as needed to appointments related to housing stability (e.g. HACLA appointments, doctor's appointments, court appearances, benefits hearings, etc.).
Provide counseling, instruction, and assistance in the area of increasing independent living skills, life-skills training and financial literacy training to enhance housing stability.
Assist client in developing and attaining goals related to education, vocational training, and/or employment.
Provide advocacy as to help mediate issues and barriers between landlord and client.
Develop and maintain collaborative relationships with partner agencies and service providers within CES to address clients' needs relevant to increasing income, improving daily living skills, and increasing community engagement.
Participate in case conferences, tenant meetings, staff meetings, and community meetings as required.
Keep up-to-date, accurate, well-written/well documented case notes; complete all documentation and paperwork in a timely manner; prepare clear and thorough assessments and referrals for inclusion in case files and provide supervisor with any and all information requested in the timeframe given.
Attend required trainings while seeking out learning opportunities for continued education; staying up-to-date on best practices in ending homelessness and client car.
Submits accurate and timely documentation for monthly financial assistance requests.
Support with completion of housing applications for individuals who are eligible for Permanent Supportive Housing subsidies.
Qualifications:
High School Diploma or GED or Equivalent
Knowledge of homeless social service providers and Coordinated Entry System
Able to communicate and interact with subcontractors, housing providers and community partners in a culturally competent manner
Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.
Self-starter
Preferred Qualifications:
Bachelor's degree in related field (Social Work, Community Organizing, or other Human Services)
One years' full-time experience working with the homeless, preferably those living with mental illness and / or substance addictions; or an equivalent combination of education and experience
Bilingual (Spanish)
Job Description Work Environment:
Combination of field and office environment
Regularly required to sit, stand, bend; occasionally lift up to 35lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise, and odor.
May need to bend, stoop, twist, and sit throughout the day.
Case Manager, Santa Monica C3
Santa Monica, CA jobs
Role: Case Manager, Santa Monica C3 Reports to: Program Manager Program: 1504-Westside C3 Department: Outreach Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
The People Concern's Santa Monica C3 Team is seeking a case manager to join our multidisciplinary street outreach team. This team is part of a City of Santa Monica strategy to combat homelessness. The goal of Santa Monica C3 is to identify, engage, and connect or re-connect homeless individuals to interim and/or permanent housing and supportive services. The team works closely with each client to develop individualized service plans. The team helps enroll clients in public benefits (i.e. General Relief, SSI/SSDI, Medi-Cal), submit housing applications, and access appropriate medical and behavioral health treatment. The Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations.
Essential Duties and Responsibilities:
Work as part of an interdisciplinary team to engage and provide field-based services, meeting currently homeless clients where they are in order to eliminate barriers to services.
Interface and represent the agency with partners, including community health providers, the business community, and social service/housing providers to reduce the number of homeless people living on the streets.
Engage clients in developing mutually agreed-upon goals documented in each client's confidential service plan.
Provide initial contact, needs assessment, information, education and referrals to the homeless.
Refer target clientele to appropriate services (e.g., health, mental health, interim housing, etc.).
Work in collaboration with other team members to remove barriers to permanent housing; e.g., acquisition of identification, legal aid, benefits assistance, life skills acquisition.
Provide case management and aftercare/follow-up services to clients placed in permanent housing.
Provide opportunities for clients to build a supportive peer community.
Work collaboratively with public, private, and nonprofit sector groups to provide services, e.g., mobile info stations, public kiosks, hygiene centers, a welcome center, sobering center, etc.
Adhere to an emphasis on customer choice, harm reduction, and psycho-social rehabilitation.
Develop and maintain a complete, accurate, and current member file with all funder-required documents
Assure that all member paperwork and data collection is complete and up to date in the case management database
Attend all case file, staff meetings, trainings and retreats.
Other duties as assigned.
Qualifications:
Bachelor's degree or equivalent experience.
Demonstrated knowledge of and experience with the issues faced by the population served (homelessness, mental illness, substance abuse, medical issues, and domestic violence).
Computer literate; able to use computerized database system for information management.
Able to work in a high tolerance Harm Reduction model with clients experiencing multiple barriers
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record
Preferred Qualifications:
Spanish speaking preferred
Job Description Work Environment:
Field (may need to travel) and indoor office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
Outreach positions might involve various types of lifting, such as carrying supplies, moving materials, or handling tools. The weight of these items can range from light to moderate, depending on the specific tasks.
Examples of Weights:
Supplies: Boxes of brochures, pamphlets, or educational materials (i.e., backpacks) could weigh between 15 -20 and pounds each. Materials: Small items like equipment, tools, or supplies could weigh between 10 and 20 pounds. General Lifting: It's crucial to consider the weight of items that may be moved or lifted during outreach activities.Physical requirements like walk a distance, or navigate stairs, all of which are necessary to perform outreach work.
Mental Health Targeted Case Manager
Minnetonka, MN jobs
Full-time Description
Note: Applications will be reviewed on October 1, 2025. The hiring manager will be in contact if you are a fit for the position then.
To provide case management services to children ages 5-21 diagnosed with a severe emotional disturbance who may also have a cognitive impairment and their families. The case manager helps children and their families obtain and coordinate therapeutic and supportive services that address the child's mental health issues and related social, recreational, health, educational, and vocational needs. The case manager is responsible for a caseload of 15 families.
Essential Duties and Responsibilities
Provide mental health case management services meeting all DHS and county requirements.
Meet with each family on caseload a minimum of one time per month
Coordinate services received by child/family to ensure needs are met
Ensure confidentiality of all records and interactions
Participate in professional meetings and workshops
Attend supervision meetings and participate in team-based decisions regarding all clients and services
Documentation: Inspect and maintain all client files to ensure they are up-to-date and contain all required documentation
Complete required intake paperwork and continued authorization paperwork every 6 months
Complete accurate case notes for each visit and contact using the Procentive Electronic Medical Record system
Provide community-based services.
Must have current driver's license in good standing and maintain own reliable transportation.
Have comprehensive auto insurance
Maintain own reliable transportation
Provide services in the home, at school, or other community location
Maintain staff and professional relationships with families
Public Relations/Networking/Liaison
Responsible for the reputation and public image of the agency
Develop and maintain positive working relationships within the community
Refer clients to other professionals as needed with supervisor approval
Communicate with other providers involved
Case manager will education self on community resources
Have knowledge of all agency programs
Responsible for updated knowledge and referral sources and agencies working with persons with cognitive disabilities and/or mental illness and for finding the most appropriate services according to individual and family needs
Participate in other Reach for Resources functions as assigned Scope of the Position The case manager will report to a designated supervisor.
The case manager will provide services that are coordinated with family community support services and are designed to help the child with severe emotional disturbance and the child's family obtain needed mental health services, social services, educational services, health services, vocational services, recreational services, and related services in the areas of volunteer services, advocacy, transportation, and legal services. The case manager assesses a child's changing needs, develops a plan in collaboration with other service providers and the child's family to best address the child's needs, links the child and family to appropriate community resources and monitors the effectiveness of planned services.
Requirements
Qualifications
Case managers must meet items 1-3 as follows:
Is skilled in the process of identifying and assessing a wide range of recipient needs.
Is knowledgeable about local community resources and how to use those resources for the benefit of the recipient.
Meet one of the following:
Holds a bachelor's degree in a behavioral science/related field from an accredited college/university and meets requirements for supervision and continuing education
Without a bachelor's degree, meets one of the following:
Has 3 or 4 years of experience as a case manager associate
Be an RN without a bachelor's degree with 3 or more years combined specialized training in psychiatry and work experience consisting of community interaction and involvement or community discharge planning in a mental health setting.
AND:
Must have knowledge, education, and experience of child developmental stages, the signs of mental health issues in children, and working with parents confronted with cognitive impairment, mental illness, chemical dependency, and/or domestic violence.
Knowledge of community resources, activities and social services.
Must have ability to work independently, enjoy flexibility, and manage stress.
Proficient use of Procentive to document care Skills & Abilities
Be able to function independently, interact with, and relate to a variety of individuals
Professional communication skills
Case manager must be able to act in a manner that encourages change and provides a positive and support atmosphere
Practice effective decision making
Create professional reports
Handle crisis situations and follow through of supervisor's directives
Identify client needs and treatment plan goals
Work with culturally diverse populations
Basic computer skills required
Must be able to understand and communicate the English language
Must be able to use and maintain a daily schedule Additional Information
Other benefits include:
Paid Time Off
13 floating holidays (for F/T employees)
Life insurance
Retirement savings plan
Short-term Disability/Long-term Disability
Flexible schedule
Mileage reimbursement
Personable and fun co-workers (if we do say so ourselves)
Caring, supportive supervisors
Plenty of chances to wear your jeans and other casual clothes
A focus on wellness
Additional Information
Reach for Resources, Inc. is an Equal Opportunity Employer. Reach for Resources, Inc. does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Reach about Reach's commitment to diversity.
Salary Description $25
Child & Adolescent Mental Health Case Manager
Lexington, VA jobs
ROCKBRIDGE AREA COMMUNITY SERVICES RACS is currently seeking a motivated, qualified individual to work in our coverage area of Rockbridge and Bathy County, and the Cities of Lexington and Buena Vista. RACS will provide training, supervision, and education opportunities specific to the position.
Position Overview:
The Child/Adolescent Mental Health Case Manager is responsible for providing case management services to seriously emotionally disturbed children, adolescents, and their families residing in the catchment area of the Rockbridge Area Community Services Board. Case management services to be provided include needs assessment, linking to services, monitoring services, client and family education, advocacy and outreach.
The position reports to the Child and Adolescent Community Based Services Manager for all case work and clinical duties. In carrying out assigned position responsibilities, he/she receives limited supervision and is required to exercise sound judgment, demonstrate initiative, and maintain a high degree of confidentiality, in accordance with RACS policies and procedures and HIPAA.
Qualifications:
Bachelor's degree in human services related field from an accredited school required.
Zero to one year of clinical experience working with children in a mental health setting required.
A valid Virginia driver's license and maintaining a safe driving record according to RACS policy is required.
QMHP license preferred.
Why Join RACS?
Rockbridge Area Community Services strives to impact our local community through innovative behavioral health, substance use and developmental services. Utilizing exceptionally qualified staff from diverse backgrounds we strive to enhance lives and promote whole health wellness through a vast array of supportive services! We have been providing services throughout Rockbridge and Bath counties and the cities of Lexington and Buena Vista since 1982.
We offer a supportive work environment, competitive salary, and a comprehensive benefits package, including:
Competitive Pay
Tuition Reimbursement
Student Loan Repayment Assistance
State Retirement Plan
Health, Dental & Vision Insurance
Paid Time Off & Holidays
Telework Options
Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police); local agency checks; employment verification; verification of education (relevant to employment); and other checks based on the position.
Probationary Period: All persons that are newly hired, rehired, transferred, promoted, or demoted into a Rockbridge Area Community Services position must serve a new 6-month probationary period.
RACS is an EEO employer and is committed to supporting workforce diversity, equitable opportunities, and inclusivity. Reasonable accommodations are available upon request. RACS values our Veterans and encourages all to apply. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.
Nursing Case Manager
New York, NY jobs
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are seeking a Full-Time Registered Nurse (RN) in Manhattan, NY to deliver care to individuals with disabilities in a home health setting, utilizing the nursing process of assessment, planning intervention, implementation, and evaluation.
Starting rate is $90,000-$110,000/ annually, depending upon experience
Responsibilities
Participate in the admission of new residents to assigned homes.
Develop plans to guarantee that the medical and healthcare needs of the residents are met and ensures the appropriate medical follow-up.
Review lab work and coordinates annual physical exams and care with clinics, outside physicians, and hospitals.
Provide special instructions to resident and home staff related to medical diagnosis, allergies, diet, etc., and is available for ongoing consultation to staff regarding medical problems and healthcare.
Clarify medication orders and contact physician to review consumer's status and medication plans.
Participate in quarterly and Annual Individual Plan (IP) meetings for assigned participants.
Create and distribute Individual Plan Medical/Health Reports detailing participants' general health, health care goals, and physician recommendations for each participant.
Provide documentation regarding individual's health status for various support people.
Make referrals for needed medical services and ensure that follow-up care is pursued.
Provide quarterly in-service training for support staff.
Advises supervisor of all concerns and/or issues related to the provision of nursing services.
Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
Follows strict OSHA procedures regarding blood borne pathogens.
Minimum Requirements
Current Nursing License required.
OPWDD experience preferred.
Minimum 2 years' experience as an RN.
Bachelor's Degree preferred.
Diabetes Education Certification preferred.
Ability to calculate figures related to medical dosages.
Ability to establish a comfortable and supportive relationship with a person receiving supports.
Valid Driver's License
Why Community Options?
Competitive Insurance Benefits (Medical, Dental, Vision)
Paid Holidays-Including a Birthday Holiday
Generous PTO
Employee Incentive & Discount Programs
403b Retirement Plan
Incredible career growth opportunities
Send resume to: *************************
Community Options is an Equal Opportunity Employer M/F/D/V
Easy ApplyNursing Case Manager
King of Prussia, PA jobs
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are seeking a Full-Time Nurse Case Manager in King of Prussia, PA to deliver care to individuals with disabilities in a home health setting, utilizing the nursing process of assessment, planning intervention, implementation, and evaluation.
Starting rate is $34.00/ per hour
Responsibilities
Participate in the admission of new residents to assigned homes
Develop plans to guarantee that the medical and healthcare needs of the residents are met and ensures the appropriate medical follow-up
Review lab work and coordinates annual physical exams and care with clinics, outside physicians, and hospitals
Provide special instructions to resident and home staff related to medical diagnosis, allergies, diet, etc., and is available for ongoing consultation to staff regarding medical problems and healthcare
Clarify medication orders and contact physician to review consumer's status and medication plans
Participate in quarterly and Annual Individual Plan (IP) meetings for assigned participants
Create and distribute Individual Plan Medical/Health Reports detailing participants' general health, health care goals, and physician recommendations for each participant
Provide documentation regarding individual's health status for various support people
Make referrals for needed medical services and ensure that follow-up care is pursued
Provide quarterly in-service training for support staff
Advises supervisor of all concerns and/or issues related to the provision of nursing services
Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
Follows strict OSHA procedures regarding blood borne pathogens
Minimum Requirements
Current Nursing License required
Experience with Chapter 6400 regulations
Minimum 2 years' experience as an RN
Bachelor's degree preferred
Diabetes Education Certification preferred
Ability to calculate figures related to medical dosages
Ability to establish a comfortable and supportive relationship with a person receiving supports
Valid driver's license
Why Community Options?
Competitive Insurance Benefits (Medical, Dental, Vision)
Paid Holidays-Including a Birthday Holiday
Generous PTO
Employee Incentive & Discount Programs
403b Retirement Plan
Incredible career growth opportunities
Send resume to: *********************
Community Options is an Equal Opportunity Employer M/F/D/V
Easy Apply