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Medical Case Manager jobs at The Independent Traveler - 263 jobs

  • Medical Operations Case Manager

    Assist America Services 3.8company rating

    Princeton, NJ jobs

    Full-time Description Respond to travel related inquiries in support of Assist America's services. May include service requests related but not limited to: benefit inquiries, lost luggage, lost documents, repatriation of mortal remains, medical claims processing, etc.; Receives non-emergency and emergency requests for Assist America services; obtains relevant information and inputs data; evaluates and prioritizes calls for services; acts as the first point of contact for clients over the phone; escalates as necessary. Document all case management-related information using Case Management Software (CMS) Performs data entry, maintains files and reference manuals; and performs other clerical duties. Provide liaison service to Assist America members, clients, and providers. Collaborate effectively with team members within and outside the Operations department to ensure seamless experience for the company's clients. Actively participate in department and interdepartmental meetings and share knowledge and insights to help strengthen the department and organization. Research information within in-house database of providers and other useful information to aid both clients and staff. Create a team environment by assisting colleagues as needed and participating in various assignments and events geared toward inter and intra-department causes. All other duties as assigned. Requirements College degree preferred 2-4 years' experience in customer service, and/or Assistance industry or an equivalent combination of education and experience; skills, knowledge, and abilities, essential to the successful performance of the duties assigned to this position Excellent customer service skills. Excellent communication skills required. Candidates must have the ability to speak, listen, and write in a professional manner. Command of time management and organizational skills. Travel-minded with an understanding of and appreciation for different cultures. Foreign language skills preferred - Arabic or Spanish speaking a plus Familiarity with Microsoft Office or similar suites of products. The ability to remain calm during stressful situations and handle multiple tasks at one time. The ability to work shift work, holidays, and work overtime when required. Salary Description $25.00/hour
    $25 hourly 60d+ ago
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  • Temporary Case Manager, Kensington

    The People Concern 3.7company rating

    Lancaster, CA jobs

    Role: Temporary Case Manager Reports to: Program Manager, Project Based Housing Program: 1603-Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management/Temporary Openings: 1 Summary: Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing. Essential Duties and Responsibilities: Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity). Develop relationships with Clients with a focus on facilitating independence and maintenance of Improved physical and mental health. Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients' treatment team. Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries. Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals. Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning. Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes. Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources. Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations. Maintain confidentiality of Client information per HIPAA and internal agency guidelines. Assist Clients in applying for and obtaining all benefits to which they are entitled. Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services. Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration. Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed. Communicate effectively with property managers and other third party partners. Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings. Adapt workload as directed by supervisor in response to funder expectations. Other duties, as assigned. Qualifications: Bachelor's degree preferred; or a minimum two years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience. Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record. Willing and able to transport Clients in your personal vehicle. Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers Preferred Qualifications: Demonstrated knowledge of case management, preferred. Job Description Work Environment: Combination of field and office environment Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments. Will be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, and sit throughout the day.
    $44k-54k yearly est. 19d ago
  • ICMS Case Manager, Willow Tree

    The People Concern 3.7company rating

    Compton, CA jobs

    Role: ICMS Case Manager Reports to: Program Manager Program: 1603- Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing. Essential Duties and Responsibilities: Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity). Develop relationships with Clients with a focus on facilitating independence and maintenance of Improved physical and mental health. Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients' treatment team. Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries. Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals. Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning. Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes. Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources. Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations. Maintain confidentiality of Client information per HIPAA and internal agency guidelines. Assist Clients in applying for and obtaining all benefits to which they are entitled. Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services. Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration. Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed. Communicate effectively with property managers and other third party partners. Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings. Adapt workload as directed by supervisor in response to funder expectations. Other duties, as assigned. Qualifications: High School Diploma or GED or Equivalent At least one year of experience working with homeless individuals AND have a social work/mental health related bachelor's degree OR have a minimum of two years of experience providing direct mental health or intensive case management services, unless otherwise approved by the funder. Demonstrated knowledge of issues faced by a culturally diverse population Proficiency In Word, Excel and Outlook required Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record Preferred Qualifications: Bachelor's degree preferred Job Description Work Environment: Field (may need to travel) and indoor office environment. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments. Will be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, and sit throughout the day. Able to thrive in a work environment emphasizing teamwork and collaboration.
    $44k-54k yearly est. 15d ago
  • Bilingual Spanish Case Manager (1411 Flower St.)

    The People Concern 3.7company rating

    Los Angeles, CA jobs

    Role: Bilingual Spanish Speaking Case ManagerReports to: Program ManagerDepartment: Project-Based Housing Location: 1411 Flower St, Los Angeles, CA 90015Schedule: Monday - Friday, 8:00am - 4:30pmStatus: Full-Time, Non-Exempt (hourly), Non-ManagementBenefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.Openings: 1 SummaryThrough the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.Duties and Responsibilities: 1. Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity).2. Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.3. Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients' treatment team.4. Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.5. Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.6. Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.7. Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.8. Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.9. Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.10. Maintain confidentiality of Client information per HIPAA and internal agency guidelines.11. Assist Clients in applying for and obtaining all benefits to which they are entitled.12. Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.13. Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.14. Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.15. Communicate effectively with property managers and other third party partners.16. Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.17. Adapt workload as directed by supervisor in response to funder expectations.18. Other duties, as assigned.Qualifications: Proficient Spanish Language skills to engage with monolingual Spanish-speaking clients in the same capacity as English-speaking clients. Must be able to substantiate language proficiency. Bachelor's degree preferred; or a minimum of one year experience providing services to individuals that have a history of homeless, mentally illness, or are dually-diagnosed, or an equivalent combination of education and experience. Valid Driver's license, reliable car, auto insurance, and an acceptable driving record are required. Willing and able to transport Clients in your personal vehicle. Demonstrated knowledge of case management, preferred. Demonstrated knowledge of issues faced by a culturally diverse population. Proficiency In Word, Excel and Outlook required Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.Work Environment 1. Field (may need to travel) and indoor office environment2. On occasion walk or drive to different local sites3. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds4. Will necessitate working in busy and at times loud environments5. Will be exposed to elements like cold, heat, dust, noise and odor6. May need to bend, stoop, twist, and sit throughout the day7. Able to thrive in a work environment emphasizing teamwork and collaboration
    $44k-54k yearly est. 15d ago
  • Case Manager, Redtail Crossing

    The People Concern 3.7company rating

    Los Angeles, CA jobs

    Role: Case Manager Reports to: Director, Project-based Housing Program: 1603- Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing. Essential Duties and Responsibilities: Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity). Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health. Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients' treatment team. Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries. Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals. Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning. Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes. Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources. Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations. Maintain confidentiality of Client information per HIPAA and internal agency guidelines. Assist Clients in applying for and obtaining all benefits to which they are entitled. Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services. Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration. Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed. Communicate effectively with property managers and other third party partners. Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings. Adapt workload as directed by supervisor in response to funder expectations. Other duties, as assigned. Qualifications: High School Diploma or GED or Equivalent Bachelor's degree preferred; or a minimum two years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience. Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record. Willing and able to transport Clients in your personal vehicle. Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers. Preferred Qualifications: Bachelor's Degree Demonstrated knowledge of case management, preferred. Job Description Work Environment: Combination of field and office environment. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments. Will be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, and sit throughout the day.
    $44k-54k yearly est. 19d ago
  • Case Manager, The Village (Tuesday - Saturday, 8am - 4:30pm)

    The People Concern 3.7company rating

    Los Angeles, CA jobs

    Role: Case Manager Reports to: Director, Interim Housing Program: 1005- Village Department: Interim Housing Setting: 100% Onsite Schedule: Tuesday - Saturday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: The Case Manager at The Village plays a critical role in supporting individuals experiencing homelessness by providing comprehensive, client-centered case management services. This position is responsible for assessing client needs, developing individualized service plans, connecting clients to resources and promoting overall stability and well-being. The Case Manager works closely with multidisciplinary team members to ensure trauma-informed, strengths-based care is delivered in a safe and supportive environment. Essential Duties and Responsibilities: Serve a caseload of approximately 25 clients, providing active case management for all assigned cases, including meeting weekly with each person individually. Act as the lead for client's housing-related case management, maintaining an active housing plan for each client on your caseload, based in creative solutions to homelessness. Maintain a current and thorough knowledge of community resources and utilize them to provide comprehensive, wrap-around services to clients, navigating them through the best options for their unique situations. Work collaboratively with clients to address barriers to housing, including linkages to income/benefits, mental health services, physical health services, etc. Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care. Advocate for your client's needs in the shelter and when interfacing with other agencies or service providers. Facilitate intakes for individuals who are referred into interim housing. Create a supportive environment and ensure clients' progress, utilizing a strengths-based approach. Facilitate wellness, enrichment, and life skills groups. Provide crisis intervention when needed. Maintain client confidentiality at all times while following agency, state and HIPAA regulations. Create and maintain accurate documentation of client information (intake, referrals, progress notes and service delivery) in HMIS database and in accordance with program funder requirements. Participate in case conferences, individual supervision, and other staff meetings. Work in collaboration with other agency and program staff, in order to coordinate services. Communicate effectively and in a timely manner with management, peers, and clients. Participate in evaluation and trainings in order to better respond to client/community needs. Perform other duties as assigned. Qualifications: Minimum of one (1) year of experience in case management required Experience and ability to demonstrate knowledge of issues faced by population served (at-risk, experiencing homelessness, and/or formally homeless) Skilled in non-violent crisis intervention Ability to self-motivate and be flexible in a fast paced environment with minimal supervision Strong interpersonal and team building skills This position requires driving to multiple sites and transporting clients in personal vehicles at times. candidates for this role must possess a valid drivers license in CA, valid insurance to cover the vehicle and use, an acceptable driving record for use of vehicle while working for TPC, and a personal vehicle that is safe to use for such purposes. Strong knowledge of Microsoft Programs (Word, Excel, Outlook). *Computer skill test may be requested during the interview. Please request reasonable accommodation in advance, if necessary. Preferred Qualifications: Bachelor's degree in related field, strongly preferred but not required Knowledge of HMIS databases and the Coordinated Entry System, strongly preferred Job Description Work Environment: Combination of field and office environment. Regularly required to sit, stand, bend; occasionally lift up to 35lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments Will be exposed to elements like cold, heat, dust, noise, and odor. May need to bend, stoop, twist, and sit throughout the day.
    $44k-54k yearly est. 4d ago
  • Case Manager-Downtown FSP

    The People Concern 3.7company rating

    Los Angeles, CA jobs

    San Pedro Street, LA, CA 90013Schedule: Monday- Friday 8am-4:30pmStatus: Full-Time, Non-Exempt (hourly), Non-ManagementBenefits: Medical, Dental, Vision, Retirement Planning (403b), etc. SummaryThe Case Manager is responsible for leading a collaborative effort to house the most vulnerable and chronically homeless individuals in SPAs 4 and 5. With the support of and in partnership with the FSP team, the Case Manager will ensure that FSP clients have a successful process for obtaining housing and accessing other supportive services. Duties and Responsibilities:• Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment• Conduct screening interviews, complete housing documentation, and coordinate clients' move-in with the housing authority, property managers• Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing• Encourage and promote an environment that is strength based to assist clients in meeting their individual goals• Identify appropriate permanent housing options for clients, such as, subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market rate housing, and other housing opportunities• Assist clients with surveying rental market for affordable (and possibly subsidized) housing, scheduling appointments, completing supportive and subsidized housing paperwork, and applying for public benefits• Advocate for clients with prospective landlords and the housing authority• Document all services provided to the Department of Mental Health and agency standards• Outreach to community, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing housing opportunities• Actively participate in staff meetings and trainings Qualifications:• Bachelor's degree in related field, or an equivalent combination of education and experience• Extensive experience working with chronically homeless clients and/or homeless veterans• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills• Current, valid California Driver's License with an acceptable driving record• Able to work effectively with a wide range of constituencies in a culturally competent manner• Strong interpersonal and team building skills• Able to work with and lead community groups and volunteers• Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment• Knowledge of Public Housing Authority and Housings subsidy preferred (Section 8, Shelter Plus Care, VASH)• Minimum 30 WPM typing speed preferred• Prior advocacy or academic experience in housing and/or homeless services preferred Work Environment• Combination of field and office environment• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. • On occasion walk or drive to different local sites• Will necessitate working in busy and loud environments• Will be exposed to elements like cold, heat, dust, noise and odor• May need to bend, stoop, twist, and sit throughout the day
    $44k-54k yearly est. 19d ago
  • Case Manager - North Hollywood, CA

    The People Concern 3.7company rating

    Los Angeles, CA jobs

    Job Title: Case MangerSetting: Site-based Site: North Hollywood, CA 91601 Dept: Permanent Housing Services Reports to: Program Manager Status: Non-Exempt Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing. ESSENTIAL DUTIES & RESPONSIBILITIES 1. Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity). 2. Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health. 3. Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients' treatment team. 4. Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries. 5. Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals. 6. Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning. 7. Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes. 8. Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources. 9. Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations. 10. Maintain confidentiality of Client information per HIPAA and internal agency guidelines. 11. Assist Clients in applying for and obtaining all benefits to which they are entitled. 12. Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services. 13. Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration. 14. Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed. 15. Communicate effectively with property managers and other third party partners. 16. Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings. 17. Adapt workload as directed by supervisor in response to funder expectations. 18. Other duties, as assigned. QUALIFICATIONS 1. Bachelor's degree preferred; or a minimum two years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience. 2. Valid Driver's license, reliable car, auto insurance, and an acceptable driving record. 3. Willing and able to transport Clients in your personal vehicle. 4. Demonstrated knowledge of case management, preferred. 5. Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers. WORK ENVIRONMENT 1. Combination of field and office environment. 2. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. 3. On occasion walk or drive to different local sites. 4. Will necessitate working in busy and loud environments. 5. Will be exposed to elements like cold, heat, dust, noise and odor. 6. May need to bend, stoop, twist, and sit throughout the day. RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES 1. Maintain a safe work environment and confidentiality at all times 2. Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues 3. Organize and prioritize multiple activities to meet all external and internal deadlines 4. Maintain professional demeanor that reflects positively on the agency 5. Demonstrate respect and courtesy toward others 6. Able to thrive in a work environment emphasizing teamwork and collaboration 7. Respond in a timely manner in all aspects of communication 8. Work with minimum supervision 9. Perform other duties as assigned ACKNOWLEDGEMENT Employee Incumbent Name Employee Signature Date
    $44k-54k yearly est. 19d ago
  • Case Manager, Voltaire Villas

    The People Concern 3.7company rating

    Los Angeles, CA jobs

    Role: Case Manager Reports to: Program Manager Program: 1603-Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing. Essential Duties and Responsibilities: Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity). Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health. Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients' treatment team. Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries. Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals. Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning. Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes. Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources. Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations. Maintain confidentiality of Client information per HIPAA and internal agency guidelines. Assist Clients in applying for and obtaining all benefits to which they are entitled. Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services. Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration. Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed. Communicate effectively with property managers and other third party partners. Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings. Adapt workload as directed by supervisor in response to funder expectations. Other duties, as assigned. Qualifications: High School Diploma or GED or Equivalent Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers. Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record. Willing and able to transport Clients in your personal vehicle. Preferred Qualifications: Bachelor's degree preferred; or a minimum two years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience. Demonstrated knowledge of case management, preferred. Job Description Work Environment: Combination of field and office environment Regularly required to sit, stand, bend; occasionally lift up to 35lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments Will be exposed to elements like cold, heat, dust, noise, and odor. May need to bend, stoop, twist, and sit throughout the day.
    $44k-54k yearly est. 19d ago
  • Bilingual Case Manager, Amani Apts

    The People Concern 3.7company rating

    Los Angeles, CA jobs

    Role: Bilingual Case Manager Reports to: Program Manager Program: 1603-Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing. Essential Duties and Responsibilities: Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity). Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health. Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients' treatment team. Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries. Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals. Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning. Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes. Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources. Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations. Maintain confidentiality of Client information per HIPAA and internal agency guidelines. Assist Clients in applying for and obtaining all benefits to which they are entitled. Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services. Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration. Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed. Communicate effectively with property managers and other third party partners. Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings. Adapt workload as directed by supervisor in response to funder expectations. Other duties, as assigned. Qualifications: High School Diploma or GED or Equivalent At least one year of experience working with homeless individuals AND have a social work/mental health related bachelor's degree OR have a minimum of two years of experience providing direct mental health or intensive case management services, unless otherwise approved by the funder. Demonstrated knowledge of issues faced by a culturally diverse population Proficiency In Word, Excel and Outlook required Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record. Proficient Spanish Language skills to engage with monolingual Spanish-speaking clients in the same capacity as English-speaking clients. Must be able to substantiate language proficiency. Preferred Qualifications: At least one year of experience working with homeless individuals AND have a social work/mental health related bachelor's degree OR have a minimum of two years of experience providing direct mental health or intensive case management services, unless otherwise approved by the funder. Job Description Work Environment: Field (may need to travel) and indoor office environment Regularly required to sit, stand, bend; occasionally lift up to 35lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments Will be exposed to elements like cold, heat, dust, noise, and odor. May need to bend, stoop, twist, and sit throughout the day. Able to thrive in a work environment emphasizing teamwork and collaboration
    $44k-54k yearly est. 19d ago
  • Bilingual Spanish Case Manager, Voltaire Villas - Enlightenment

    The People Concern 3.7company rating

    Los Angeles, CA jobs

    Role: Bilingual Spanish Case Manager, Voltaire Villas - Enlightenment Reports to: Program Manager Program: 1603 - Housing Retention Department: Housing Retention Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 2 SUMMARY: Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing. Essential Duties and Responsibilities: Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity). Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health. Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients' treatment team. Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries. Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals. Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning. Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes. Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources. Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations. Maintain confidentiality of Client information per HIPAA and internal agency guidelines. Assist Clients in applying for and obtaining all benefits to which they are entitled. Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services. Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration. Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed. Communicate effectively with property managers and other third party partners. Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings. Adapt workload as directed by supervisor in response to funder expectations. Other duties, as assigned. Qualifications: Proficient Spanish Language skills to engage with monolingual Spanish-speaking clients in the same capacity as English-speaking clients. Must be able to substantiate language proficiency. High School Diploma or GED or Equivalent Valid Driver's license, reliable car, auto insurance, and an acceptable driving record. Willing and able to transport Clients in your personal vehicle. Demonstrated knowledge of case management, preferred. Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers. Preferred Qualifications: Bachelor's degree preferred; or a minimum two years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience. Work Environment: Combination of field and office environment. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments. Will be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, and sit throughout the day.
    $44k-54k yearly est. 7d ago
  • Case Manager, El Puente

    The People Concern 3.7company rating

    Los Angeles, CA jobs

    Role: Case Manager Reports to: Senior Program Manager Program: 1007-El Puente Department: Interim Housing Setting: 100% Onsite Schedule: Sunday - Thursday, 7am - 3:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing. Essential Duties and Responsibilities: Serve a caseload of approximately 25 clients, providing active case management for all assigned cases, including meeting weekly with each person individually. Act as the lead for client's housing-related case management, maintaining an active housing plan for each client on your caseload, based in creative solutions to homelessness. Maintain a current and thorough knowledge of community resources and utilize them to provide comprehensive, wrap-around services to clients, navigating them through the best options for their unique situations. Work collaboratively with clients to address barriers to housing, including linkages to income/benefits, mental health services, physical health services, etc. Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care. Advocate for your client's needs in the shelter and when interfacing with other agencies or service providers Facilitate intakes for individuals who are referred into interim housing Create a supportive environment and ensure clients' progress, utilizing a strengths-based approach. Facilitate wellness, enrichment, and life skills groups. Provide crisis intervention when needed. Maintain client confidentiality at all times while following agency, state and HIPAA regulations. Create and maintain accurate documentation of client information (intake, referrals, progress notes and service delivery) in HMIS database and in accordance with program funder requirements. Participate in case conferences, individual supervision, and other staff meetings. Work in collaboration with other agency and program staff, in order to coordinate services. Communicate effectively and in a timely manner with management, peers, and clients. Participate in evaluation and trainings in order to better respond to client/community needs. Perform other duties as assigned. Qualifications: High School Diploma or GED or Equivalent Minimum of one (1) year of experience in case management required Experience and ability to demonstrate knowledge of issues faced by population served (at-risk, experiencing homelessness, and/or formally homeless) Skilled in non-violent crisis intervention Ability to self-motivate and be flexible in a fast paced environment with minimal supervision Strong interpersonal and team building skills This position requires driving to multiple sites and transporting clients in personal vehicles at times. candidates for this role must possess a valid drivers license in CA, valid insurance to cover the vehicle and use, an acceptable driving record for use of vehicle while working for TPC, and a personal vehicle that is safe to use for such purposes. Strong knowledge of Microsoft Programs (Word, Excel, Outlook). *Computer skill test may be requested during the interview. Please request reasonable accommodation in advance, if necessary. Preferred Qualifications: Bachelor's degree in related field, strongly preferred but not required Knowledge of HMIS databases and the Coordinated Entry System, strongly preferred Bilingual Spanish speaking preferred Job Description Work Environment: Combination of field and office environment. Regularly required to sit, stand, bend; occasionally lift up to 35lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments Will be exposed to elements like cold, heat, dust, noise, and odor. May need to bend, stoop, twist, and sit throughout the day. Perform other duties as assigned
    $44k-54k yearly est. 8d ago
  • Case Manager, Santa Monica C3

    The People Concern 3.7company rating

    Santa Monica, CA jobs

    Role: Case Manager, Santa Monica C3 Reports to: Program Manager Program: 1504-Westside C3 Department: Outreach Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: The People Concern's Santa Monica C3 Team is seeking a case manager to join our multidisciplinary street outreach team. This team is part of a City of Santa Monica strategy to combat homelessness. The goal of Santa Monica C3 is to identify, engage, and connect or re-connect homeless individuals to interim and/or permanent housing and supportive services. The team works closely with each client to develop individualized service plans. The team helps enroll clients in public benefits (i.e. General Relief, SSI/SSDI, Medi-Cal), submit housing applications, and access appropriate medical and behavioral health treatment. The Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations. Essential Duties and Responsibilities: Work as part of an interdisciplinary team to engage and provide field-based services, meeting currently homeless clients where they are in order to eliminate barriers to services. Interface and represent the agency with partners, including community health providers, the business community, and social service/housing providers to reduce the number of homeless people living on the streets. Engage clients in developing mutually agreed-upon goals documented in each client's confidential service plan. Provide initial contact, needs assessment, information, education and referrals to the homeless. Refer target clientele to appropriate services (e.g., health, mental health, interim housing, etc.). Work in collaboration with other team members to remove barriers to permanent housing; e.g., acquisition of identification, legal aid, benefits assistance, life skills acquisition. Provide case management and aftercare/follow-up services to clients placed in permanent housing. Provide opportunities for clients to build a supportive peer community. Work collaboratively with public, private, and nonprofit sector groups to provide services, e.g., mobile info stations, public kiosks, hygiene centers, a welcome center, sobering center, etc. Adhere to an emphasis on customer choice, harm reduction, and psycho-social rehabilitation. Develop and maintain a complete, accurate, and current member file with all funder-required documents Assure that all member paperwork and data collection is complete and up to date in the case management database Attend all case file, staff meetings, trainings and retreats. Other duties as assigned. Qualifications: Bachelor's degree or equivalent experience. Demonstrated knowledge of and experience with the issues faced by the population served (homelessness, mental illness, substance abuse, medical issues, and domestic violence). Computer literate; able to use computerized database system for information management. Able to work in a high tolerance Harm Reduction model with clients experiencing multiple barriers Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record Preferred Qualifications: Spanish speaking preferred Job Description Work Environment: Field (may need to travel) and indoor office environment Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments. Will be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, and sit throughout the day. Outreach positions might involve various types of lifting, such as carrying supplies, moving materials, or handling tools. The weight of these items can range from light to moderate, depending on the specific tasks. Examples of Weights: Supplies: Boxes of brochures, pamphlets, or educational materials (i.e., backpacks) could weigh between 15 -20 and pounds each. Materials: Small items like equipment, tools, or supplies could weigh between 10 and 20 pounds. General Lifting: It's crucial to consider the weight of items that may be moved or lifted during outreach activities.Physical requirements like walk a distance, or navigate stairs, all of which are necessary to perform outreach work.
    $44k-54k yearly est. 19d ago
  • Mental Health Case Manager

    Community Access, Inc. 4.4company rating

    New York, NY jobs

    Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program Description Self-Direction is an innovative pilot program designed to empower financial decision-making and recovery for people who experience mental health concerns. Through the program, participants design wellness goals and then budget for and purchase resources or services that are needed to reach those goals, using dedicated OMH Self Direction funds. The Self Direction Resource Consultants and Director assist participants with recovery action planning, budgeting, and managing funds in keeping with the OMH Self Direction Manual. The program is monitored and evaluated by the Office of Mental Health. Position Overview The Mental Health Case Manager supports the recovery and independence of program participants by promoting self-determination and assisting participants to navigate the Self Direction program. Mental Health Case Managers assist each participant to design person-centered wellness goals and direct a budget toward recovery-oriented goods and services with an individualized budget. The Mental Health Case Manager manages the documentation and operationalization of the participants' wellness goals, acting as a liaison between the participant and the budgeting authority, as well as community resources that support the participant's success. Key Performance Indicators All key performance indicators below are expected to be met fully. Document at least one monthly one-to-one meeting to review budget and goal progress with assigned participants. At least 3 monthly contacts are documented with each participant to maintain progress on budgets and goals. Quarterly Assessments are completed thoroughly and on time. Progress Notes are completed within 2 business days of the interaction. Purchases are closed out and receipts collected in the portal within 30 days of submission. Job Qualifications Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access. Minimum of two (2) years of experience working in mental health, advocacy, social services, or educational settings required. High school graduate or equivalent, required. Bachelor's degree, preferred. Possess strong understanding of person-centered planning, recovery, and wellness. Must be fingerprinted and cleared by the Office of Mental Health. Willing to travel to all 5 Burroughs of Manhattan and navigate the NYC transit system. Excellent oral and written communication skills. Ability to maintain confidential information, as related to position. Bilingual, preferred. Must be fingerprinted and cleared by the NYS Justice Center. Resourceful and possesses strong organizational skills. Ability to use commonly utilized business computer programs, email, and cloud-based business platforms. Be creative and flexible. Show initiative and be responsible for follow-through. Ability to work mornings, afternoons, evenings and weekends. Bilingual candidates are encouraged to apply. Interested candidates should apply on ***************************** Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services. ***********************
    $40k-48k yearly est. Auto-Apply 25d ago
  • Mental Health Case Manager

    Community Access Inc. 4.4company rating

    New York, NY jobs

    Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program Description Self-Direction is an innovative pilot program designed to empower financial decision-making and recovery for people who experience mental health concerns. Through the program, participants design wellness goals and then budget for and purchase resources or services that are needed to reach those goals, using dedicated OMH Self Direction funds. The Self Direction Resource Consultants and Director assist participants with recovery action planning, budgeting, and managing funds in keeping with the OMH Self Direction Manual. The program is monitored and evaluated by the Office of Mental Health. Position Overview The Mental Health Case Manager supports the recovery and independence of program participants by promoting self-determination and assisting participants to navigate the Self Direction program. Mental Health Case Managers assist each participant to design person-centered wellness goals and direct a budget toward recovery-oriented goods and services with an individualized budget. The Mental Health Case Manager manages the documentation and operationalization of the participants' wellness goals, acting as a liaison between the participant and the budgeting authority, as well as community resources that support the participant's success. Key Performance Indicators All key performance indicators below are expected to be met fully. Document at least one monthly one-to-one meeting to review budget and goal progress with assigned participants. At least 3 monthly contacts are documented with each participant to maintain progress on budgets and goals. Quarterly Assessments are completed thoroughly and on time. Progress Notes are completed within 2 business days of the interaction. Purchases are closed out and receipts collected in the portal within 30 days of submission. Job Qualifications Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access. Minimum of two (2) years of experience working in mental health, advocacy, social services, or educational settings required. High school graduate or equivalent, required. Bachelor's degree, preferred. Possess strong understanding of person-centered planning, recovery, and wellness. Must be fingerprinted and cleared by the Office of Mental Health. Willing to travel to all 5 Burroughs of Manhattan and navigate the NYC transit system. Excellent oral and written communication skills. Ability to maintain confidential information, as related to position. Bilingual, preferred. Must be fingerprinted and cleared by the NYS Justice Center. Resourceful and possesses strong organizational skills. Ability to use commonly utilized business computer programs, email, and cloud-based business platforms. Be creative and flexible. Show initiative and be responsible for follow-through. Ability to work mornings, afternoons, evenings and weekends. Bilingual candidates are encouraged to apply. Interested candidates should apply on ***************************** Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services. ***********************
    $40k-48k yearly est. 24d ago
  • Mental Health Case Manager

    Community Access 4.4company rating

    New York, NY jobs

    Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program Description Self-Direction is an innovative pilot program designed to empower financial decision-making and recovery for people who experience mental health concerns. Through the program, participants design wellness goals and then budget for and purchase resources or services that are needed to reach those goals, using dedicated OMH Self Direction funds. The Self Direction Resource Consultants and Director assist participants with recovery action planning, budgeting, and managing funds in keeping with the OMH Self Direction Manual. The program is monitored and evaluated by the Office of Mental Health. Position Overview The Mental Health Case Manager supports the recovery and independence of program participants by promoting self-determination and assisting participants to navigate the Self Direction program. Mental Health Case Managers assist each participant to design person-centered wellness goals and direct a budget toward recovery-oriented goods and services with an individualized budget. The Mental Health Case Manager manages the documentation and operationalization of the participants' wellness goals, acting as a liaison between the participant and the budgeting authority, as well as community resources that support the participant's success. Key Performance Indicators All key performance indicators below are expected to be met fully. Document at least one monthly one-to-one meeting to review budget and goal progress with assigned participants. At least 3 monthly contacts are documented with each participant to maintain progress on budgets and goals. Quarterly Assessments are completed thoroughly and on time. Progress Notes are completed within 2 business days of the interaction. Purchases are closed out and receipts collected in the portal within 30 days of submission. Job Qualifications Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access. Minimum of two (2) years of experience working in mental health, advocacy, social services, or educational settings required. High school graduate or equivalent, required. Bachelor's degree, preferred. Possess strong understanding of person-centered planning, recovery, and wellness. Must be fingerprinted and cleared by the Office of Mental Health. Willing to travel to all 5 Burroughs of Manhattan and navigate the NYC transit system. Excellent oral and written communication skills. Ability to maintain confidential information, as related to position. Bilingual, preferred. Must be fingerprinted and cleared by the NYS Justice Center. Resourceful and possesses strong organizational skills. Ability to use commonly utilized business computer programs, email, and cloud-based business platforms. Be creative and flexible. Show initiative and be responsible for follow-through. Ability to work mornings, afternoons, evenings and weekends. Bilingual candidates are encouraged to apply. Interested candidates should apply on ***************************** Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services. ***********************
    $40k-48k yearly est. Auto-Apply 23d ago
  • Clergy Care Manager (Registered Nurse)

    Pastoral Center 4.3company rating

    San Diego, CA jobs

    Name: Clergy Care Manager, Diocese of San Diego Reports to: Vicar of Clergy Employment Type: Full Time FLSA Status: Exempt Salary: $70,304 per year This position works directly and collaboratively with the Vicar for Clergy Office to assist retired and active priests in identifying, planning, implementing and monitoring health care needs and aiding in decisions by providing support with health care information and community resources. Essential Functions Assist priests with completing Advance Directives, Power of Attorney, Release of Medical Information Form, Emergency contacts/next of kin, and Funeral Arrangement. Visit priest during hospital stays or in the Emergency Room. Work with priest to arrange for short-term respite post-hospitalization, short term residential care. Or long-term placement in residential care homes or skilled nursing facility. Coordinate with the hospital discharge planner for post-hospitalization care. Collaborate with priests to assess need for higher level of care and coordinate transfer to facility when prior residence is no longer appropriate. Attend doctor's appointment as needed to advocate for the priest. Review and coordinate Medicare benefits as needed. Assist priest through the transition into retirement. Monitor health and safety of retired priest living independently. Provide regular emotional and practical support to ill priest and family as appropriate and needed. Regularly visit retired priests. Consult with Vicar for Clergy/Bishop as needed. Perform other duties as assigned. Requirements Practicing Catholic, with a commitment to the values and mission of the Church Professional Qualifications Active Registered Nurse (RN) license in California. Bachelor of Science in Nursing (BSN) preferred. Minimum 3-5 years of nursing experience, ideally in case management, geriatric care, community health, hospice, or hospital care coordination. Experience with Medicare, long-term care systems, and community health resources. Ability to travel frequently within the Diocese; valid driver's license required. Strong communication, advocacy, and interpersonal skills, with the ability to work sensitively with clergy and aging populations. Ability to maintain confidentiality, professionalism, and pastoral sensitivity, with understanding and compliance with HIPPA regulations. Proficient with Microsoft Office Suite. Physical Demands While performing the duties of this job the employee is regularly required to travel to homes, hospitals, assisted living facilities, and skilled nursing centers within the Diocese. The employee is required to be mobile to, from, and within the office, as well as maneuver throughout the Diocese to attend meetings, briefings, and other work-related events. Work may require occasional evening or weekend availability depending on emergencies or urgent needs. The employee must occasionally lift and/or move up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The Diocese of San Diego is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, genetics, disability, age or veteran status.
    $70.3k yearly 7d ago
  • Inpatient Care Manager - BSN

    Schuylkill 3.2company rating

    Allentown, PA jobs

    Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Coordinates patient care; assesses, evaluates, and updates the care plan; and functions as a clinician, case manager, and educator to achieve optimal clinical and quality outcomes. Manages care and resources to reduce unnecessary utilization and collaborates in the development and implementation of performance improvement activities. Job Duties Assesses the patient at the point of entry to the health care system in order to identify the expected length of stay, anticipated post-hospital care needs, and documents all care in the EHR appropriately. Assists in the development, implementation, and evaluation of a multidisciplinary, individualized patient plan of care that includes an appropriate transition plan. Analyzes patient outcomes and hospital performance indicators and makes suggestions for areas of improvement. Establishes patient care management plans, interventions, treatment goals, and self-management goals and assesses the health care, educational, and psychosocial needs of the patient/family. Collaborates with multidisciplinary healthcare teams and provides the patient and/or family in the development and implementation of plans. Develops and maintains knowledge of Medicare, Medicaid, and key payer benefits and reimbursement methodologies. Assists patients/families with self-management through education, visits, and telephonic engagement and encourages and supports patient adherence to their care plans. Communicates with physicians, patients, families, and other members of the healthcare team to coordinate transition planning. Researches, evaluates, and recommends resources to meet medical and non-medical needs of patients and families. Minimum Qualifications Bachelor's Degree Nursing 3 years experience in one of the following settings: care coordination, disease management, home health care, hospital, or physician office setting and 1 year prior electronic medical record (EMR) experience. Ability to incorporate strategies for interacting with persons from diverse backgrounds. Ability to set priorities to coordinate care plans efficiently. Knowledge of computer applications and analytical tools. Knowledge of nursing theory and application of learning theory. Proven leadership skills. RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire Preferred Qualifications Master's Degree Nursing Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: Primary Location: Lehigh Valley Hospital- Cedar Crest Position Type: Onsite Union: Not Applicable Work Schedule: Monday-Friday 8:00a-4:30p Department: 1004-09452 Case Management - CC
    $54k-68k yearly est. Auto-Apply 60d+ ago
  • Nursing Case Manager

    Community Options 3.8company rating

    New York, NY jobs

    Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking a Full-Time Registered Nurse (RN) in Manhattan, NY to deliver care to individuals with disabilities in a home health setting, utilizing the nursing process of assessment, planning intervention, implementation, and evaluation. Starting rate is $90,000-$110,000/ annually, depending upon experience Responsibilities Participate in the admission of new residents to assigned homes. Develop plans to guarantee that the medical and healthcare needs of the residents are met and ensures the appropriate medical follow-up. Review lab work and coordinates annual physical exams and care with clinics, outside physicians, and hospitals. Provide special instructions to resident and home staff related to medical diagnosis, allergies, diet, etc., and is available for ongoing consultation to staff regarding medical problems and healthcare. Clarify medication orders and contact physician to review consumer's status and medication plans. Participate in quarterly and Annual Individual Plan (IP) meetings for assigned participants. Create and distribute Individual Plan Medical/Health Reports detailing participants' general health, health care goals, and physician recommendations for each participant. Provide documentation regarding individual's health status for various support people. Make referrals for needed medical services and ensure that follow-up care is pursued. Provide quarterly in-service training for support staff. Advises supervisor of all concerns and/or issues related to the provision of nursing services. Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Follows strict OSHA procedures regarding blood borne pathogens. Minimum Requirements Current Nursing License required. OPWDD experience preferred. Minimum 2 years' experience as an RN. Bachelor's Degree preferred. Diabetes Education Certification preferred. Ability to calculate figures related to medical dosages. Ability to establish a comfortable and supportive relationship with a person receiving supports. Valid Driver's License Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays-Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities Send resume to: ************************* Community Options is an Equal Opportunity Employer M/F/D/V
    $90k-110k yearly Easy Apply 60d+ ago
  • Nursing Case Manager

    Community Options 3.8company rating

    King of Prussia, PA jobs

    Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking a Full-Time Nurse Case Manager in King of Prussia, PA to deliver care to individuals with disabilities in a home health setting, utilizing the nursing process of assessment, planning intervention, implementation, and evaluation. Starting rate is $34.00/ per hour Responsibilities Participate in the admission of new residents to assigned homes Develop plans to guarantee that the medical and healthcare needs of the residents are met and ensures the appropriate medical follow-up Review lab work and coordinates annual physical exams and care with clinics, outside physicians, and hospitals Provide special instructions to resident and home staff related to medical diagnosis, allergies, diet, etc., and is available for ongoing consultation to staff regarding medical problems and healthcare Clarify medication orders and contact physician to review consumer's status and medication plans Participate in quarterly and Annual Individual Plan (IP) meetings for assigned participants Create and distribute Individual Plan Medical/Health Reports detailing participants' general health, health care goals, and physician recommendations for each participant Provide documentation regarding individual's health status for various support people Make referrals for needed medical services and ensure that follow-up care is pursued Provide quarterly in-service training for support staff Advises supervisor of all concerns and/or issues related to the provision of nursing services Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Follows strict OSHA procedures regarding blood borne pathogens Minimum Requirements Current Nursing License required Experience with Chapter 6400 regulations Minimum 2 years' experience as an RN Bachelor's degree preferred Diabetes Education Certification preferred Ability to calculate figures related to medical dosages Ability to establish a comfortable and supportive relationship with a person receiving supports Valid driver's license Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays-Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities Send resume to: ********************* Community Options is an Equal Opportunity Employer M/F/D/V
    $34 hourly Easy Apply 60d+ ago

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