Technical Specialist jobs at The Independent Traveler - 497 jobs
Show Wardrobe Technician Internship
Six Flags Great America & Hurricane Harbor 4.1
Gurnee, IL jobs
To build, maintain, and repair costumes and wardrobe items for characters, events and productions.
Responsibilities:
Will clean and dry worn costume pieces and put them in their proper place at the end of the night.
Work with Entertainment Management to assist and shadow with other aspects within the Entertainment Department.
Fix minor repairs on costumes as needed.
Assist with smooth operation of Show Wardrobe including handing out costumes and helping with minor sewing.
Maintain clean and safe atmosphere in all areas of Show Wardrobe. This may include but not limited to sweeping, mopping, cleaning up trash, cleaning restrooms, and cleaning the storage/shop area.
Navigate in, on, or around scenic elements associated with specific production in potentially dark and restrictive spaces.
Adhere to and enforce all park policies and procedures as outlined in the Seasonal Handbook and the Department Standard Operating Procedure Manual.
Immediately report any unsafe acts to the Show Wardrobe Supervisor.
Operate Industrial and domestic sewing equipment.
Construct special costumes as assigned by the Supervisor.
Train new personnel as needed.
Qualifications:
Minimum Age: 18
Must be able to work during the afternoon/evening till 90 minutes after park close.
Basic sewing, costuming and laundry skills required
Must be willing to work outdoors in various weather conditions
Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
Must have strong teamwork skills and the ability to work with others
$25k-38k yearly est. Auto-Apply 2d ago
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Learning Management System Specialist
Hmshost 4.5
Bethesda, MD jobs
With a career at HMSHost, you really benefit! We Offer
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
*401(k) retirement plan with company match
*Company paid life insurance
*Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program - refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
Purpose: The Learning Management System (LMS) Specialist provides operational support technical expertise for the organization's Learning Management Systems, ensuring reliable training delivery, accurate reporting, and a positive learner experience. This role identifies and resolves system issues, maintains data integrity, and drives continuous improvement of learning operations to support business priorities.
Essential Functions:
Owns the end-to-end LMS content lifecycle, including uploading, testing, publishing, and maintaining eLearning modules, videos, job aids, and instructor-led training materials, ensuring content is functional, accessible, and optimized across user types and devices
Organizes, structures, and maintains learning paths, curricula, and course structures, balancing accuracy, usability, and evolving training requirements; proactively identifies outdated, duplicated, or misaligned content and recommends improvements
Maintains accurate user data (new hires, transfers, terminations, role changes, organizational updates) by partnering with HRIS and People & Culture teams to investigate discrepancies, determine root causes, and resolve data issues related to job codes, locations, reporting structures, and employment status
Evaluates and maintains data integrity standards through consistent naming conventions, tagging, and data hygiene practices, improving searchability, reporting accuracy, and long-term system reliability
Serves as a trusted first point of contact for LMS-related inquiries, independently assessing issues, determining appropriate solutions, and delivering clear, user-friendly support to field managers and People & Culture partners
Troubleshoots complex LMS issues including login challenges, course accessibility, browser/device compatibility, and completion errors; resolves issues independently or escalate appropriately to the LMS vendor, IT, or HRIS
Generates, analyzes, and distributes training reports related to completions, overdue training, compliance requirements, and operational needs; identifies risks, gaps, or inconsistencies and supports leaders with actionable insights
Partners cross-functionally with global Learning and HRIS teams, as well as IT, Instructional Designers, and Field Learning leadership to ensure learning assignments, publishing standards, and system configurations align with LMS standards and real-world operational workflows
Supports system updates, enhancements, and testing by identifying potential impacts, validating functionality, and ensuring continuity of training delivery; exercises sound judgment during audits and training validations to ensure records are accurate, complete, and defensible
Reporting Relationship: The LMS Specialist reports to the Senior Manager of Learning Development & Optimization
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Education and Experience: The combination of education and professional experience must exceed 5 years:
In a technical role: Requires 5 years of experience engaged in delivering LMS programs
A bachelor's degree in a program related to the functional area can count for 3 of the 5-year requirement
In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
Specialized Training:
Training that leads to knowledge of eLearning formats such as SCORM, MP4, and HTML5
Specialized Skillset/Competencies/Traits:
Demonstrated experience working with an LMS (e.g., Axonify, Workday Learning, Cornerstone, Docebo, SuccessFactors, or similar)
Familiarity with HRIS data fields and how HR system information flows into an LMS
Strong independent judgment, problem-solving, and critical thinking to identify issues, resolve data and system challenges, and continuously improve learning operations in support of business priorities
Experience supporting data integrity, system testing, quality control, or process improvement initiatives preferred
Exceptional customer service and communication skills
Strong attention to detail; familiar working with digital systems and data entry
Ability to follow structured processes, maintain consistency, and meet deadlines
Proficient in Microsoft Office; tech-savvy with the ability to learn new systems quickly and teach others
Business acumen with the ability to understand the long-term implications of Learning & Development planning and to advance the organization's goals
Demonstrated ability to understand the needs of the business, stakeholders, the employee population and individual circumstances
Demonstrated history of creating and maintaining positive work environments
Location: This role is based at the North America Support Center in Bethesda, MD
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
$84k-114k yearly est. 5d ago
Help Desk Technician
Cipriani 3.9
New York, NY jobs
The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience.
ESSENTIAL FUNCTIONS AND DUTIES:
Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat
Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment
Evaluate business impact and determine the appropriate resolution or escalation path
Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues
Perform user account setup, password resets, access provisioning, and basic identity management
Escalate issues to Level 2/3 support teams with complete and accurate documentation
Maintain detailed ticket notes, resolutions, and knowledge base documentation
Monitor and manage ticket queues to ensure SLA response and resolution standards are met
Assist with employee onboarding and offboarding, including device setup and access provisioning
Support asset management activities, including inventory tagging, tracking, and audits
Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment
Deliver timely status updates and clear communication to end users throughout the support lifecycle
KNOWLEDGE, EXPERIENCE AND SKILLS:
1-3 years of experience in IT support or help desk roles
Working knowledge of Windows and mac OS environments
Experience with ticketing systems; Zoho Desk experience strongly preferred
Familiarity with Microsoft 365 and Google Workspace environments
Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP
Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred
Strong written and verbal communication skills with the ability to explain technical concepts clearly
Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment
Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus
Operating Systems: Windows, iOS, Android, mac OS
Productivity Suite: Microsoft 365, Google Workspace
Ticketing System: Zoho Desk
Identity & Access: Active Directory, Azure AD
Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist
Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment
Collaboration Tools: Teams, Zoom
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Ability to sit or stand for extended periods while providing technical support
Ability to lift, carry, and move IT equipment weighing up to 50 pounds
Dexterity to set up, configure, and troubleshoot hardware and peripherals
Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management
Capability to work in a fast-paced, on-site support environment
INTENT AND FUNCTION OF S
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Cipriani is an equal opportunity employer.
$55k-78k yearly est. 3d ago
Food Trailer Support Specialist
Chick-Fil-A 4.4
Downingtown, PA jobs
We're looking for our next great Food Trailer Support Specialists!
As a Food Trailer Support Specialist, you will welcome and greet guests, take and prepare customer orders in either the front counter or assisting to prepare food needed to meet the needs of the trailer/store! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves with professionalism and greet guest with excellent hospitality!
At Chick-fil-A, the Food Trailer Support Specialist role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere!
Our Benefits Include:
Paid training
Employee discounts
Flexible scheduling (and closed on Sundays)
Competitive pay
Scholarship opportunities
A fun work environment where you can positively influence others
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Requirements:
Drivers license in good standing
Must be at least 18 years of age upon hire date
Must be eligible to work in the United States
Must have a source of reliable transportation
Ability to handle all equipment, pans, pots, navigating shelving both high and low
Reading, writing, and basic math and verbal communication skills required
Works in hot, noisy and fast paced environment
Mobility required during shifts
Must work well under pressure
Must be able to respond to changes or edits to orders quickly and efficiently
Company Information
* Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
Location: 845 East Lancaster Avenue, Downingtown, Pa. 19335
Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Benefits
Paid training
Employee discount
Flexible schedule
Health insurance
Chick-fil-A - Downingtown
845 E Lancaster Ave, Downingtown, PA, 19335
$24k-30k yearly est. 8d ago
Help Desk Field Technician
Levy 4.2
Dearborn, MI jobs
The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position.
Benefits
Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability
Tuition Reimbursement for qualified skilled trade programs
Student Loan Repayment Program
Employee Referral Program
ResponsibilitiesThe CSD Field Technician:
Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas).
Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems.
Interface with internal customers every day - keeping a customer-first mindset.
Manage help desk ticketing queues.
Utilize AI tools such as Copilot daily, contributing to an AI-focused operation.
SkillsThe ideal candidate will have:
2+ years of experience in IT support or field service roles
Strong knowledge of Windows, mac OS, iOS, and networking fundamentals
Familiarity with I0T devices, POS systems, and enterprise applications.
Excellent communication and customer service skills.
Experience with Microsoft Intune, Azure AD, and endpoint management preferred.
Proficiency in PowerShell and automation scripting preferred.
Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred.
Physical Requirements:
Ability to lift up to 75 lbs and work on ladders.
Tolerate noise and temperature variations
Comfortable working in varied environments including construction sites.
Sit, stand and walk for extended periods of time.
Valid driver's License with good driving record
Willingness to travel frequently across the Midwest.
To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply!
Who is Edw. C. Levy Group of Companies?
We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers.
The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.
$30k-43k yearly est. Auto-Apply 26d ago
IT Support Specialist
Aspen Skiing Company 4.5
Aspen, CO jobs
Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures. Aspen One enables the expansion of the Aspen brand and ethos globally by developing enhanced strategies and services to support growth and accelerate investment across ski, hospitality, retail, experiences, and clubs. Aspen One leverages its influence across all its business units to advance climate action, community engagement, and racial justice. For more information on Aspen One, visit **************
Position Summary
The IT Support Specialist works in a support role for the I.T. department with an emphasis on customer service and problem resolution. The Support Specialist is required to answer help desk calls in a helpful, understanding and personable manner. The technician will trouble shoot problems over the phone and if not resolved either escalate to tier two support or go on site to fix problems as needed. This position reports to the Director of Support Services.
Job Posting Deadline
Applications for this position will be accepted until February 15, 2025.
Essential Job Functions/Key Job Responsibilities
Answer Help Desk Calls
Troubleshoot a variety of hardware and software problems either over the phone or in person
Record all calls in KACE call tracking system
Be familiar with installation and maintenance of all hardware used in rental, retail, ski school, ticketing and office applications
Replace faulty hardware
Create\manage user accounts
Deal with warranty issues
Image computers using KACE K2000
Replace leased assets under a deadline
Other duties as assigned
Qualifications
Education & Experience Requirements
High School Diploma or equivalent required
Professional computer experience required
Valid driver's license and must be able to ski or snowboard at an advanced level
Knowledge, Skills & Abilities
Proficient knowledge of Microsoft Office applications
Knowledge of Windows 10 and Windows 11 operating systems required
Strong troubleshooting skills with both hardware and software
Proficiency in troubleshooting, disassembling and repairing PC's and peripherals required
Proficiency with Microsoft Excel
Proficient knowledge of WiFi and networking basics
Experience with Help Desk Institute (HDI) Certifications
A+ Certifications a plus
Proficient knowledge of Information Technology Infrastructure Library (ITIL) and/or Knowledge-Centered Service (KCS)
Ability to work with and build relationships with employees at all levels throughout the Company
Ability to engage with internal customers in a positive and helpful manner
Ability to work independently with minimal supervision
Attention to detail
Additional Information
Work Environment and Physical Demands
Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required
Regularly work indoors with no adverse conditions.
This position will require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces
Must be able to lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit ***************************************************
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
$51k-63k yearly est. 15d ago
Cultivation Technician/Post Harvest Associate
Hamilton Farms 4.0
Millville, NJ jobs
About Us
Hamilton Farms is a licensed cannabis cultivation facility known for producing premium, craft-quality flower with a strong commitment to sustainability, innovation, and community. We're a team of passionate cultivators, processors and professionals dedicated to excellence in every part of our operation - from seed to sale.
Position Summary
The Cultivation Technician is responsible for executing daily plant care and cultivation operations to ensure healthy, high-quality cannabis production. This role supports all phases of the plant life cycle including propagation, vegetative growth, flowering, harvesting, and sanitation while maintaining compliance with state regulations and company standard operating procedures (SOPs).
Compensation: $20-$23/hr, based on experience.
Benefits: Paid Time Off (PTO) and Paid Sick Leave (PSL).
Key Responsibilities
Plant Care & Cultivation
Perform transplanting, pruning, trellising, defoliation, and canopy management.
Monitor plant health and identify pests, diseases, or nutrient deficiencies.
Assist with irrigation, fertigation, and nutrient preparation.
Support IPM protocols and document findings.
Harvest & Post-Harvest
Assist in harvesting, weighing, and tracking biomass.
Perform trimming, bucking, and preparation for drying/curing.
Follow contamination prevention and hygiene standards.
Facility Operations
Clean and sanitize grow rooms, tools, and equipment.
Clean fertigation tanks and drain daily during mornings.
Compliance & Safety
Follow all state cannabis regulations and company SOPs.
Maintain confidentiality and chain of custody.
Adhere to workplace safety and PPE requirements.
Must be able to obtain required state cannabis ID at time of hire and submit personal information for background check and fingerprinting.
Must be 21 years of age or older.
Qualifications
Required
High school diploma or equivalent.
Strong attention to detail and the ability to work in a fast-paced, regulated environment.
Willingness to learn and follow procedures.
Preferred
Previous cannabis cultivation or agricultural experience.
Knowledge of plant nutrition, IPM, or hydroponic/soil systems.
Experience with METRC (or similar tracking systems), inventory software (preferred), Excel, and Google spreadsheets.
A reference letter or contact information is encouraged but not required.
Skills & Traits
Reliability, punctuality and a strong work ethic.
Team-oriented and good communication.
Passion for plant health and quality.
Organized and process-driven.
Physical Requirements
Standing, bending, kneeling, and lifting throughout shifts
Ability to lift 50 lbs and work in warm, humid environments.
Exposure to plant material and grow lighting.
Use of hand tools and PPE
Note: Work environment may include exposure to dust, fumes, odors, heights, heat, humidity and noise.
As a diversely-owned business, we are an equal opportunity employer and do not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
We are dedicated to creating an equal opportunity workplace and encourage women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
$20-23 hourly 60d+ ago
Technical Support Specialist- Temporary
Laredo 3.6
Laredo, TX jobs
SERCO of Texas is seeking a full-time, temporary Technical Support Specialist. Under general supervision, this position provides technical support for daily computer operations and delivers high-quality customer service to ensure end users can effectively perform their job functions.
Duties and Responsibilities
Provide technical assistance and support related to computer systems, hardware, and software in a help desk environment
Set up computers and office equipment for employees, including installing standard software and ensuring proper cable connections
Assist users in resolving common hardware, software, and network connectivity issues
Troubleshoot and resolve common software problems and determine when escalation is required
Monitor and manage the help desk ticketing system
Respond to support requests in a timely manner
Accurately document problems and resolutions within the ticketing system
Collaborate with team members to resolve technical issues
Diagnose and troubleshoot hardware failures
Maintain computer peripheral equipment such as printers, scanners, and projectors
Perform routine preventative maintenance to reduce system outages and failures
Train users on effective use of computer systems and related components
Ensure compliance with privacy, security, and data protection standards
Perform related duties as assigned
Essential Skills and Experience
Ability to work effectively with personnel at all organizational levels, including managers and executives
Ability to communicate in person, by phone, virtually, and via email
Strong teamwork skills with a reliable and dependable work ethic
Willingness to contribute to various projects as needed
Ability to troubleshoot and resolve hardware and software issues impacting productivity
Ability to assess incoming requests and prioritize tasks in a fast-paced, high-pressure environment
Knowledge of current technology and ability to quickly learn new software
Experience and Education
High School Diploma or GED required
One to three years of experience in computer hardware diagnostics or a related field -preferred
Hands-on experience with LAN/WAN network -preferred
Knowledge, Skills, and Abilities
Knowledge of computer operations, information systems, and computer hardware and software principles
Skill in computer support and troubleshooting information systems
Ability to operate information technology systems effectively
Strong verbal and written communication skills
Effective time management and organizational skills
Ability to multitask and manage competing priorities
Strong critical thinking and problem-solving skills
Ability to analyze issues and develop creative solutions to complex technical problems
Preferred Qualifications
Certificate or Associate's degree in a relevant field -preferred
Knowledge of computer and IT systems, internet security, and data privacy principles
Special Requirements
Must possess a valid Texas Driver's License
Must maintain automobile liability insurance as required by the State of Texas
Must have access to reliable transportation to complete required home visits
Physical Demands and Work Environment
Physical Demands
Physical demands described are representative of those required to perform the essential functions of the position
Ability to stand, walk, or sit for extended periods of time
Ability to drive for extended periods of time
May involve lifting, carrying or moving equipment
Ability to set up display or presentation areas as required
Work Environment
Fast-paced work environment
Physically and mentally demanding at times
Requires constant communication with staff, clients, and stakeholders
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
$33k-55k yearly est. 10d ago
IT Support Specialist
Edgeworth 3.2
Pittsburgh, PA jobs
New World. New Problems. New Solutions.
Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes, and technology to actively secure, protect and improve the operations of our clients' people, property, and assets.
Overview: As a Support Specialist, you will be a crucial part of our technical support operations, working to ensure the security and integrity of our digital infrastructure. You will monitor our systems, identify system faults, detect potential threats, and assist in incident response, playing a pivotal role in maintaining our networking infrastructure and safeguarding our technological ecosystem.
Position: Support Specialist
Location: Pittsburgh, Pennsylvania. All candidates must currently reside within a commutable distance to Robinson, PA. No relocation is offered.
Travel: None. This position is onsite, in-office.
Hours: This position requires a rotating shift to support a 24/7/365 operation.
Job Type: Full-time
Essential Job Function and Responsibilities:
Investigate and troubleshoot networking, security equipment, and operating system errors.
Monitor traffic, security alerts, and event logs to detect suspicious or anomalous activities.
Utilize tools to investigate and categorize events based on their severity/impact.
Analyze alerts and reports to identify potential incidents and vulnerabilities.
Prepare and maintain detailed reports, documentation, and notation of actions performed.
Collaborate to Identify opportunities to enhance monitoring and response processes.
Contributes to the development of playbooks, procedures, training, and documentation.
What's in it for you? Why work for Edgeworth:
We are growing! We want all candidates and employees to know that we are excited about the positive improvements we're making and our ongoing efforts to enhance our culture and provide an environment that promotes both professional growth and work-life balance. Our expansion brings exciting opportunities for progress and innovation as we adapt to new challenges. By embracing change, implementing effective processes, and exploring new technologies, we're continually improving. Together, with a shared focus on our goals, we're building a successful, dynamic company where everyone can thrive. We value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work.
Benefits:
Top-tier compensation
Full-time, non-exempt hourly with full benefits (medical, dental, vision, life insurance/AD&D/short-term and long-term disability, 401(k) matching)
Training & Education Assistance
Paid Time Off (PTO)
Salary Description
$27/hour
We look forward to the possibility of you joining our team.
Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday.
EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce.
Edgeworth Security utilizes e-Verify to check employment authorization.
Requirements
Technical Knowledge & Skills This candidate will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to:
Required Skill(s):
2+ years of experience in technical support and/or network support position.
Network protocols (TCP/IP, DHCP, DNS, etc.)
Networking and configurations (Switching, routing, firewalls)
Windows & Linux Operating Systems
Strong technical background with specific knowledge in servers or networking
Strong analytical skills, initiative, and the ability to work under pressure
Detail oriented and organized approach while working in a ticketing system
Preferred Skill(s):
Virtualization technologies (VMWare, Hyper-V, etc.)
Security Applications (SentinelOne, Ironscales, Sublime, etc)
Storage, Disaster recovery & Backup solutions (Datto, Veeam, etc.)
Scripting knowledge and syntax (PowerShell, Python, SQL)
Identity Provider/Multi-Factor Authentication (Duo Security, Entra ID, Okta)
Preferred certifications include MCSA, CCNA, Security+, and/or Network+
Bachelor's degree in computer science, Information Security, or a related field is valued but not required
Salary Description $27/hour
$27 hourly 60d+ ago
Technology Support Specialist | Schulte Hospitality Group
Graduate Hotels 4.1
Louisville, KY jobs
Schulte Companies is seeking a dynamic, service-oriented Technology Support Specialist to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
This position is based at the Schulte Corporate office in Louisville, KY. Candidates must be located in or willing to commute to Louisville, KY.
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Desktop, Laptop & Server troubleshooting
Support Corporate Office Network and Network Security
Manage Company technology assets including but not limited to computers, printers, switches, monitors, etc.
Configure and issue computers to end users according to Company processes
Assist with company application issues as the first point of contact
Manage users in Azure Active Directory/Entra
Support Microsoft Office 365 issues including Teams, Outlook, and other applications
Assist our Applications Team in supporting our various hotel software platforms and systems
Create, update, and complete incident tickets in our support system
Monitor systems and network for any potential issues
Work with other team members to provide and help promote technology security and compliance
Understand and promote, contribute to and enforce company information security policies
Assist in other technology projects for many of our hotels and Corporate Team
Must be available to work evenings/weekends/on call
Other duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES:
Proficiency with Microsoft Windows 11, Microsoft Office 365, Azure Active Directory/Entra ID, Intune, helpdesk ticketing, and other IT administrative tools
Proficiency in Microsoft advance applications including Power Automate and Sharepoint including managing security roles and development
Ability to troubleshoot and evaluate PC issues including network connectivity, hardware, and operating system issues
Understanding of information security best practices
Knowledge of Antivirus and Remote monitoring software applications
Networking basics and troubleshooting including Meraki, Cisco, and other brands preferred
The ability to learn new software applications to help provide a first line of support
Ability to effectively communicate instructions verbally and written to end users
EDUCATION AND EXPERIENCE:
Degree/Certification program in technology, hospitality, or similar program preferred
Over 1-year in service and support role
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$25k-31k yearly est. 1d ago
Technical Support Analyst
Altour 4.0
Beverly Hills, CA jobs
Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 100,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries. Click here for more information about Internova Travel Group.
Responsibilities
Internova is currently looking for a Technical Support Analyst to provide technical expertise and trouble-shooting, finding solutions and supporting hardware, software, and operating systems in an inter-networked environment, which includes different desktop/laptops operating Windows OS and Mac OS (desktop applications, browsers, printers, and telecommunications and video). Additionally, you will assist in the process the onboarding new hires joining the company.
This position will work onsite at our Beverly Hills Office (345 N. Maple Dr).
* Field incoming help requests from end users via both telephone and e-mail in a courteous manner.
* Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
* Responsible for first line Tier 2 technical support.
* Work with vendor support contacts and teammates to resolve technical problems with desktop computing equipment and software.
* Utilize remote control software to remotely troubleshoot and fix user problems.
* Image, configure, and maintain laptops, desktops, and printers.
* Troubleshoot phone issues (with assistance from in-house telecom department as needed).
* Support various software packages including Microsoft Office, anti-virus, backup, email clients, ActiveSync, VPN client, Adobe Products, Internet Browsers and various GDS software.
* Perform system administration of Microsoft Active Directory, Exchange and Office 365 user management.
* Escalate IT issues when necessary.
* Develop user training manuals, help sheets, frequently asked questions (FAQs) and procedures for end users where applicable.
* Able to work extended hours in the event of serious problems or scheduled work.
* Able to work as part of the after-hours team rotation for on-call.
* Provide clear & concise information through written and verbal communications.
* Evaluate documented resolutions and analyze trends for ways to prevent future problems.
* Build rapport and elicit problem details from help desk customers.
* Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
* Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
* Identify and learn appropriate software and hardware used and supported by the organization.
* Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
* Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
* Test fixes to ensure problem has been adequately resolved.
* Perform post-resolution follow-ups to help requests.
* Responsible for improving systems and processes within the end user standards leveraging improvements in technologies to provide efficiencies with service delivery.
Qualifications
* Associate's degree in MIS/CIS or equivalent business/industry training and at least 3 years of equivalent on-the-job experience.
* 3+ year(s) experience supporting end-user computing technical service support in a business environment.
* Familiarity with ITSM tools (e.g., ServiceNow, BMC, Salesforce, or equivalent).
* Hands-on experience with IT system implementation and troubleshooting support for core Microsoft technologies, including Windows 10/11, Microsoft 365, Teams, and Active Directory. Experience with Intune, SCCM, or similar tools is a plus.
* Experience supporting Mac OS is a plus.
* Experience with onboarding process a plus.
* Experience supporting remote users via VPN, RDP, and other remote access tools.
* Understanding basic cybersecurity principles and ability to follow IT security policies and best practices.
* Good time management and multi-tasking skills.
* Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), or ITIL Foundation preferred.
* Ability and willingness to travel overnight occasionally for implementation and support of company locations nationwide.
* Ability to work a standard five-day work week, with at least three (3) days per week onsite at a designated company location.
* Flexibility to work occasionally after-hours or weekends as needed.
* Ability to participate in on-call rotation schedules when necessary.
* Experience working in a team-oriented, collaborative environment.
* Demonstrates initiative and follow-through to ensure successful results.
* Strong ability to conduct research into a wide range of computing issues as required.
* Ability to absorb and retain technical information quickly.
* Excellent written and oral communication skills.
* Ability to present ideas in user-friendly, non-technical language.
* Exceptional interpersonal skills, including rapport-building, active listening, and effective questioning techniques.
* Highly self-motivated and directed.
* Keen attention to detail.
* Proven analytical and problem-solving abilities.
* Ability to effectively prioritize and execute tasks in a high-pressure environment.
* Strong customer service orientation with a commitment to user satisfaction and white glove service.
* Able to lift a minimum of 25 pounds.
PAY AND BENEFITS
Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
Prospective Employee Privacy Policy
Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at ******************* Follow @blackstone on LinkedIn, X, and Instagram.
Business Unit Overview:
Blackstone Multi-Asset Investing (BXMA) manages $90 billion across a diversified set of businesses. We strive to generate attractive risk-adjusted returns for our clients across market cycles. Our strategies include Absolute Return, Multi-Strategy, Total Portfolio Management, and Public Real Assets.
Job Title: BXMA-Advisory, Technology Associate
Job Description:
The Technology Associate will be involved in visualization, monitoring automation, data management, analysis and supporting all aspects of BXMA's Advisory business. The Technology Associate will work closely with the Advisory team, Institutional Client Solutions, Investment, Portfolio, Business & Financial Evaluation, Legal & Compliance and other teams to deliver world-class service to our Advisory investors. The Technology Associate will have significant exposure to all types of hedge fund investment strategies.
Responsibilities include, but are not limited to:
Creating and maintaining dashboards with business information
Partnering with the Blackstone Technology Innovations team on development projects
Maintaining systems and data
Performing data analytics
Innovating processes
Designing internal reports and presentations
Managing projects
Tracking deliverables
Documenting client feedback
Analyzing information
Preparing and presenting business updates
Qualifications:
Blackstone seeks to hire individuals who work well in a team-driven working group, are highly motivated, intelligent, have sound judgment and have demonstrated excellence in prior endeavors. The successful candidate must have:
Bachelor's degree
5+ years of industry experience
Self-starter, highly organized, and detail oriented
A desire to work in a dynamic team environment
An ability to work with large amounts of performance and other data
An ability to manage ad hoc projects independently and to completion
Excellent interpersonal and communication skills, both written and verbal
Advanced Tableau, Microsoft Excel and PowerPoint skills
The following qualifications are not required, but are a plus:
Passion for global financial markets and hedge funds
Prior experience with consulting, client service, or hedge funds
Python skills
The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.
Expected annual base salary range:
$120,000 - $170,000
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications and job location. For roles located outside of the US, please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables.
Additional compensation and benefits offered in connection with the role consist of comprehensive health benefits, including but not limited to medical, dental, vision, and FSA benefits; paid time off; life insurance; 401(k) plan; and discretionary bonuses. Certain employees may also be eligible for equity and other incentive compensation at Blackstone's sole discretion.
Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.
If you need a reasonable accommodation to complete your application, please contact Human Resources at ************ (US), +44 (0)20 7451 4000 (EMEA) or +852 3656 8600 (APAC).
Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following:
Attending client meetings where you are discussing Blackstone products and/or and client questions;
Marketing Blackstone funds to new or existing clients;
Supervising or training securities licensed employees;
Structuring or creating Blackstone funds/products; and
Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials.
Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions.
To submit your application please complete the form below. Fields marked with a red asterisk * must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at ******************* Follow @blackstone on LinkedIn, X, and Instagram.
Business Unit Overview:
Blackstone Multi-Asset Investing (BXMA) manages $90 billion across a diversified set of businesses. We strive to generate attractive risk-adjusted returns for our clients across market cycles. Our strategies include Absolute Return, Multi-Strategy, Total Portfolio Management, and Public Real Assets.
Job Title: BXMA-Advisory, Technology Associate
Job Description:
The Technology Associate will be involved in visualization, monitoring automation, data management, analysis and supporting all aspects of BXMA's Advisory business. The Technology Associate will work closely with the Advisory team, Institutional Client Solutions, Investment, Portfolio, Business & Financial Evaluation, Legal & Compliance and other teams to deliver world-class service to our Advisory investors. The Technology Associate will have significant exposure to all types of hedge fund investment strategies.
Responsibilities include, but are not limited to:
Creating and maintaining dashboards with business information
Partnering with the Blackstone Technology Innovations team on development projects
Maintaining systems and data
Performing data analytics
Innovating processes
Designing internal reports and presentations
Managing projects
Tracking deliverables
Documenting client feedback
Analyzing information
Preparing and presenting business updates
Qualifications:
Blackstone seeks to hire individuals who work well in a team-driven working group, are highly motivated, intelligent, have sound judgment and have demonstrated excellence in prior endeavors. The successful candidate must have:
Bachelor's degree
5+ years of industry experience
Self-starter, highly organized, and detail oriented
A desire to work in a dynamic team environment
An ability to work with large amounts of performance and other data
An ability to manage ad hoc projects independently and to completion
Excellent interpersonal and communication skills, both written and verbal
Advanced Tableau, Microsoft Excel and PowerPoint skills
The following qualifications are not required, but are a plus:
Passion for global financial markets and hedge funds
Prior experience with consulting, client service, or hedge funds
Python skills
The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.
Expected annual base salary range:
$120,000 - $170,000
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications and job location. For roles located outside of the US, please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables.
Additional compensation and benefits offered in connection with the role consist of comprehensive health benefits, including but not limited to medical, dental, vision, and FSA benefits; paid time off; life insurance; 401(k) plan; and discretionary bonuses. Certain employees may also be eligible for equity and other incentive compensation at Blackstone's sole discretion.
Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.
If you need a reasonable accommodation to complete your application, please contact Human Resources at ************ (US), +44 (0)20 7451 4000 (EMEA) or +852 3656 8600 (APAC).
Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following:
Attending client meetings where you are discussing Blackstone products and/or and client questions;
Marketing Blackstone funds to new or existing clients;
Supervising or training securities licensed employees;
Structuring or creating Blackstone funds/products; and
Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials.
Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions.
To submit your application please complete the form below. Fields marked with a red asterisk * must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
$42k-65k yearly est. Auto-Apply 11d ago
IT Support Specialist
Forte Belanger 4.0
Sterling Heights, MI jobs
A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends.
Our Mission
Delight our guest. Every meal. Every day.
Our Core Values
Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.
Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.
Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.
The Experience You'll Create:
The IT Support Specialist provides first-level technical support at corporate, warehouse and customer sites, serving as the main point of contact for employees. They deliver excellent service, resolving issues quickly - ideally on first contact.
This early-career level role is ideal for those seeking a long-term IT career. It offers exposure to infrastructure, cloud, applications, and related technologies, with growth opportunities into roles like Infrastructure Administrator, Product/System Administrator, or Software/Data Developer.
* Provide first-contact technical support for IT issues via ticketing system, phone, chat, or in-person assistance.
* Troubleshoot and resolve problems with devices, Microsoft 365 apps, network connectivity, and core business platforms.
* Log, categorize, and prioritize support tickets accurately, resolving issues independently or escalating as needed.
* Deliver a professional and friendly support experience, clearly communicating status and resolution steps to users.
* Strive for first-time resolution, validate solutions with users, and proactively share recurring issues with the team.
* Demonstrate a sense of urgency in addressing user issues and set clear expectations for resolution timelines.
* Follow security and compliance standards in all support activities, while continuously learning new technologies and processes for future IT career growth.
* Performs other related duties as assigned.
Ingredients for Thriving:
* Strong customer service mindset with excellent verbal and written communication skills.
* Basic understanding of computer systems, networking concepts, and troubleshooting.
* Familiarity with Microsoft 365 or similar productivity platforms.
* Ability to diagnose problems, think logically, and follow troubleshooting steps.
* Willingness to learn, take feedback, and grow technical skills.
* Ability to remain calm, professional, and solution-oriented under pressure.
* Associate or Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience)
* Internship, help desk, or technical support experience
* Familiarity with ticketing systems (e.g., Jira, ServiceNow).
Savor the Benefits:
We offer a range of benefits for eligibles team members, including:
* Health Coverage - Medical, Dental and Vision
* Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
* 401(k) with Company Match
* Paid Time Off
* Paid Parental Leave
* Wellness Programs
* Additional Perks
To see a summary of current benefits, please visit ****************************************************************
#LI-KR1
$47k-72k yearly est. 23d ago
Help Desk Technician
Flat Branch Pub & Brewing 3.2
Columbia, MO jobs
Basic Description:
Help Desk Technician is an entry level IT position with a strong focus on customer service. In this role you will handle tickets and phone calls as you help Flat Branch solve its technical challenges. As Help Desk Technician, you will assist our end users with basic tasks such as password resets and account logon issues, as well as troubleshooting unique technical issues. Help Desk Technicians are the first point of contact for our users and are the face of our department. We encourage a high level of customer service and focus on customer experience as we deliver technical solutions.
Responsibilities:
Managing incidents through company ticketing system (HaloITSM)
Remotely assisting company employees via Telephone, chat, email, and remote session.
Image and prepare computer hardware for deployment within company
Install and manage printers on end user devices
Assists in end user training on all IT related technologies.
Support end users with Microsoft Office and Microsoft Windows platforms
Other maintenance duties as assigned
Occasional travel is required
Requirements
Qualifications & Skills:
Customer Service focus with a positive attitude and open mindedness
Passionate about learning
Organized and ability to manage own workload
Able to lift and carry 40lbs
Prolonged periods sitting at a desk and working on a computer.
Salary Description $18-$20/hr
$18-20 hourly 4d ago
Blackstone Technology and Innovations - Associate
Blackstone 4.1
Miami, FL jobs
Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at ******************* Follow @blackstone on LinkedIn, X, and Instagram.
Business Group: Blackstone Technology and Innovations
Business Group Overview:
Blackstone Technology & Innovations (BXTi) is the technology team at the core of each of Blackstone's businesses and new growth initiatives. Serving both internal and external clients, we work to build the next generation of systems that manage risk, create efficiency and improve transparency within the firm and across our broad community of investors and portfolio companies.
BXTi is nimble and entrepreneurial - our open, iterative design processes and rapid pace of development mean that everyone on the team has the opportunity to make an impact from day one. We are problem solvers who can take projects from idea to implementation. We believe in active mentoring and developing excellence. We collaborate to find the best answers for our customers and for Blackstone. We are critical to the firm maintaining its competitive edge.
Job Title: Blackstone Technology and Innovations -Associate
Job Responsibilities:
Develop and manage innovative technologies that are transforming the Alternative Asset Management industry.
Design, build, deploy, test, and support custom web applications for internal users, ensuring high-quality code and business value.
Collaborate with business stakeholders to drive value and produce excellent code.
Develop custom applications for the Private Wealth Solutions group to streamline their business processes.
Build custom solutions and data integrations using AWS and Salesforce technologies to enhance business efficiency.
Enhance and refine functionality for internal applications while contributing to platform tools such as Kubernetes, Docker, AWS, and Terraform.
Take ownership of projects, identifying business design gaps in collaboration with Blackstone business analysts.
Address a variety of challenges, from creating custom data integrations to automating content creation for improved business efficiency.
Drive the modernization of BXTI web applications by implementing the latest design standards and frameworks.
Support the web application stack for both public websites and internal web applications.
Utilize modern software development methodologies and tools, such as JIRA, to collaborate on and deliver projects.
Write automated unit, integration, and deployment tests to ensure code quality and reliability.
Identify opportunities to automate repetitive tasks, enhancing overall efficiency.
Lead technical design and code reviews to ensure the best outcomes for projects.
Promote, implement, and continuously improve development best practices.
Perform other duties as needed to support the team and organization.
Qualifications:
Education:
Master's degree (or foreign equivalent) in Computer Science, Software Engineering, or a related field required.
Experience:
Minimum of 3 years of experience in job offered or related occupations required.
Minimum of 3 years of experience building full stack web applications.
Minimum of 3 years of experience creating custom UI components using JavaScript and React.
Minimum of 3 years of experience working in an Agile environment, including attending sprint planning and retrospective sessions.
Minimum of 3 years of experience building custom integrations using REST web services.
Minimum of 3 years of experience collaborating with UI/UX and Product teams to design user-centric applications.
Minimum of 3 years of experience using CSS frameworks to build HTML UI components.
Minimum of 3 years of experience designing UI components with the Material UI framework.
Minimum of 3 years of experience developing CI/CD workflows using Jenkins Pipeline.
Minimum of 3 years of experience managing stakeholders and handling enhancement requests.
Minimum of 2 years of experience developing system integrations across various custom applications and data providers.
Minimum of 2 years of experience designing database schemas using MySQL or similar database technologies.
Minimum of 2 years of experience developing applications on AWS using Java or C# frameworks.
Experience can be concurrent.
The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.
Expected annual base salary range:
$138,500 - $170,000
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications and job location. For roles located outside of the US, please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables.
Additional compensation and benefits offered in connection with the role consist of comprehensive health benefits, including but not limited to medical, dental, vision, and FSA benefits; paid time off; life insurance; 401(k) plan; and discretionary bonuses. Certain employees may also be eligible for equity and other incentive compensation at Blackstone's sole discretion.
Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.
If you need a reasonable accommodation to complete your application, please contact Human Resources at ************ (US), +44 (0)20 7451 4000 (EMEA) or +852 3656 8600 (APAC).
Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following:
Attending client meetings where you are discussing Blackstone products and/or and client questions;
Marketing Blackstone funds to new or existing clients;
Supervising or training securities licensed employees;
Structuring or creating Blackstone funds/products; and
Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials.
Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions.
To submit your application please complete the form below. Fields marked with a red asterisk * must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
$29k-40k yearly est. Auto-Apply 5d ago
Retail Tech Support
Focus Brands 4.5
Atlanta, GA jobs
The L3, Retail Tech Support role represents the highest tier of technical support or escalation of the most complex, intricate, and challenging issues, requiring expert level knowledge. Examples of incident or problem types include but are not limited to system architecture & integrations, network configuration, payment processing, or advanced hardware & software troubleshooting.
This position has focuses on incident & problem escalations, problem management & root cause analysis, knowledge management, and service level management.
In this role it is critical to understand customer needs in a diverse matrixed, and franchised organization, and have excellent communication skills for effective written & verbal correspondence internal and external to the organization.
$28k-35k yearly est. 51d ago
Repair Technician Associate / Diesel Technician - Used Truck Reconditioning
International 4.1
Springfield, MO jobs
International Motors' Used Truck Reconditioning Center is seeking a Repair Technician Associate to join our growing team. In this hands-on role, you will perform preventative maintenance (PM), diagnostics, and repair work on used Class 8 and light-/medium-duty trucks being prepared for resale through our nationwide network of 15 Used Truck Centers. You'll work across critical vehicle systems such as air brakes, HVAC systems, cooling systems, electronics, and onboard diagnostics, ensuring each unit meets safety and performance standards.
This role is ideal for individuals with emerging experience in truck, diesel, or automotive repair, especially those comfortable with Class 8 diagnostics, engine rebuilding, and the use of dealer management systems. You will also support Certified Pre-Owned inspections and reconditioning processes, playing a key role in delivering a top-tier customer experience and high-quality finished product.
Schedule: Monday through Friday, 8:00 AM - 4:30 PM No weekends.
Responsibilities
· Complete assigned work orders accurately and on schedule
· Perform high-quality repairs efficiently on Class 8 and light-/medium-duty trucks
· Diagnose and repair issues related to air brakes, HVAC, cooling systems, electronics, and onboard systems
· Perform preventative maintenance (PM) services and safety inspections
· Replace body components and assist with reconditioning for Certified Pre-Owned standards
· Maintain a clean, safe, and organized work environment
· Deliver strong workmanship that reflects our commitment to exceptional customer experience
Minimum Requirements
+ At least 1 year of technical truck/automotive experience
+ Valid CDL License
Additional Requirements
+ Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Desired Skills
· Proficiency with Microsoft Office
· Experience rebuilding engines
· Knowledge of Class 8 and below truck diagnostics and onboard systems
· Experience using Dealer Management Systems
Benefits and Compensation
We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.
For this position, the expected salary range will be commensurate with the candidate's applicable skills, knowledge and experience.
You can learn more about our comprehensive benefits package at ********************************************
Company Overview
ABOUT TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.
ABOUT INTERNATIONALFrom a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit ********************* (https://*********************/our-company) .
*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email ********************* to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
$25k-33k yearly est. 60d+ ago
IT Support Specialist
Silverton Casino 4.3
Las Vegas, NV jobs
Coordinate with the IT Management for tasks that arise for day-to-day operations of various computer systems and hardware. They will provide on-site administration for software users in a variety of work environments, including, but not limited to, professional offices, workgroups or departments, and share services information services.
Principle Responsibilities and Duties
Configure, deploy, and maintain computer hardware and software.
Receive, install and test all new Business Computer Hardware.
Assist all departments with computer related issues.
Meets with users for requirements of computer forms, designs, programs and implements user approved forms. System includes but not limited to: hotel, back office, gaming systems, etc.
Follows SOPs and updates SOP appropriately.
Ensure computing systems are operating in compliance with the Gaming Control Board regulations.
Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
Ability to meet with users for issue requirements analysis, then design and program into a working system.
Ability to communicate with staff on a technical level.
Ability to communicate with co-workers on a non-technical level.
Competent in oral and written communications.
Ability to learn computing systems from both a technical and user point-of-view.
General Job Responsibilities and Duties
Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.
Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
Adhere to all appearance and uniform standards.
Maintain an open line of communication with Managers.
Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
Ability to accept performance feedback in a professional manner.
Regular attendance on all scheduled shifts is considered an essential function of the job.
Arriving on time for all scheduled shifts is considered an essential function of the job.
Other duties as assigned.
To perform the job successfully, an individual should demonstrate the following
Silverton Values
:
Character: Always do the right thing and treat everyone with dignity and respect
Collaboration: Celebrate Diverse ideas, thoughts and talents.
Care: Be KIND to yourself and each other.
Fun: Our guests are here to have FUN, so we should have FUN, too.
Excellence: Be Amazing!
Qualifications
Skills, Education & Other Requirements
High School diploma or G.E.D.
Information Technology 1
st
level support experience
PC Hardware Experience
Customer Service Abilities
Required Work Cards
Identification that establishes identity
Identification that establishes the right to work in the United States
Gaming card registration
Machinery, Work Equipment, Programs, Software, Hardware Used
Windows Server
Intel Based Computers/Servers
Active Directory
Cisco Operation Systems
Windows 7 & 10 Operating Systems
Software management tools
iSeries preferred
Microsoft Office Suite
Business Computer Hardware
Physical Requirements of Job
Rarely - the activity is performed from 1% - 25% of the duration of the shift.
Occasionally - the activity is performed from 26% - 50% of the duration of the shift.
Frequently - the activity is performed from 51% - 75% of the duration of the shift.
Continuously - the activity is performed from 76% - 100% of the duration of the shift.
Not Applicable (N/A) - this activity is not performed during the performance of this job.
$27k-34k yearly est. 20d ago
IT Support Specialist
Kewadin Casinos 4.0
Sault Ste Marie, MI jobs
The IT Support Technician, under the direction of the Director of Kewadin IT, is responsible for providing front-line technical support to casino staff and ensuring the optimal functioning of our gaming and hospitality systems. This role will also be responsible for troubleshooting hardware and software issues, delivering training to end-users, and maintaining a high level of customer satisfaction.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
Provide timely and effective technical support for casino gaming and hospitality systems, including but not limited to slot machines, player tracking systems, electronic table games, POS system, Hotel PMS, and related hardware.
Respond to support requests, diagnose issues, resolve problems, and assist casino staff in resolving technical issues, ensuring minimal disruption to gaming activities.
Assist in the configuration and customization of gaming and hospitality applications to meet the specific needs of the casino.
Ensure software updates and patches are applied in a timely manner.
Conduct rigorous testing and quality assurance checks on new gaming software releases and updates.
Document and report any defects or issues to developers and track their resolution.
Conduct training sessions for casino staff on the proper use of gaming systems, software applications, and related technologies.
Create user-friendly training materials and documentation.
Implement monitoring tools to track the performance of gaming applications.
Analyze system performance data to identify areas for optimization and improvement.
Maintain comprehensive documentation of applications and configurations, support procedures, and issue resolution steps.
Ensure all changes to gaming and hospitality applications are properly documented and communicated.
Collaborate with IT teams, software vendors, and other stakeholders to ensure seamless integration of gaming applications with the overall technology infrastructure.
ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
Interact with customers and colleagues professionally, courteously, and ensure a positive customer experience.
Participate in cross-functional teams for system improvement projects.
Ensure high customer satisfaction by delivering quality technical support and addressing user concerns professionally.
All other job-related duties as assigned.
CONTACTS:
Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, and outside vendor/service providers.
PHYSICAL REQUIREMENTS:
Position heavy with dual lifting of 100 pounds and frequent lifting/carrying up to 50 pounds. Physical factors include constant use of hearing/near vision and typing; frequent sitting; occasional standing, walking, carrying/lifting/pushing and pulling of office supplies and small equipment; stooping, reaching, manual handling, midrange/far/field of vision, and driving and bending. Working conditions include occasional exposure to weather/extreme cold. Potential hazards include constant computer use and occasional exposure to moving mechanical parts, electric shock, infectious exposure from contact with public and equipment, and occasional travel. Protective equipment includes hazard kits with protective gloves, masks, etc., and personal protection equipment.
REQUIREMENTS:
Education: Associate's Degree in Computer Science, Information Technology, or a related field or three years of proven experience in technical support required.
Experience: No experience required.
Certification/License: Must have a valid driver's license and be insurable by the Sault Tribe Insurance Department. Must undergo a criminal background investigation done under the rules of the National Indian Gaming Commission.
Knowledge, Skills, and Abilities:
Knowledge
Desktop Operating Systems and Applications: In-depth knowledge of major desktop operating systems (Windows, mac OS) and commonly used applications (Microsoft Office Suite, web browsers, email clients).
Gaming & Hospitality IT Systems: Familiarity with core IT systems used in casinos and hotels, including point-of-sale, kiosks (cash/ATM/TITO, marketing), hotel property management systems, door access systems, and basic knowledge of network connectivity for these systems.
Network Connectivity: Understanding of basic networking principles, including troubleshooting internet access, Wi-Fi connectivity, and email functionality.
Cloud-Based Services: Working knowledge of cloud-based solutions commonly used in business environments.
Cybersecurity: Awareness of cybersecurity best practices like password security, malware identification, and phishing scams.
Skills
Technical Support: Proven ability to diagnose and troubleshoot common user issues with hardware, software, network connectivity, printers, and peripherals.
Communication: Excellent written and verbal communication skills to effectively document issues, explain technical concepts to users in a clear and concise manner, and collaborate with IT colleagues.
Customer Service: Ability to provide exceptional customer service in a fast-paced, 24/7/365 environment, remaining calm and professional under pressure.
Problem-Solving: Skilled in identifying and resolving user issues independently or by escalating to appropriate IT resources.
Documentation: Ability to document support interactions, troubleshooting steps, and solutions in a clear and concise manner.
Attention to Detail: Keen eye for detail to ensure accurate data entry, system configuration changes, and adherence to documented procedures.
Basic Cabling: Understanding of basic cabling principles for network connectivity (e.g., ethernet cables).
Abilities
Time Management: Ability to prioritize tasks, manage multiple deadlines, and work efficiently in a demanding environment.
On-Call: This position requires the availability for on-call duty during designated periods throughout the month and/or each pay period, as operational needs arise.
Learning Agility: Willingness and ability to learn new technologies, adapt to changing procedures, and stay updated on evolving IT solutions.
Teamwork: Ability to collaborate effectively with colleagues in the IT department, other departments (e.g., Casino Operations, Hotel Operations), and vendors.
Initiative: Proactive approach to problem-solving and identifying areas for improvement in user support processes.
Work Ethic: Strong work ethic with a commitment to providing high-quality support and maintaining a positive attitude.
Native American preferred.
Will be required to have a Criminal background investigation done under the rules of the National Indian Gaming Commission. Will be required to complete and pass pre-employment drug testing.