The Institute of Internal Auditors jobs - 30 jobs

S u mma ry The Vice President of Learning provides executive leadership for the Institute's global professional education portfolio, a business generating more than $20 million in annual revenue. This role sets the strategic direction for content development, delivery, innovation and revenue growth, ensuring that offerings are timely, relevant and aligned with the IIA's mission. The VP leads cross‑functional teams in product development and product management, pricing, learning operations and analytics to expand learner value and achieve aggressive revenue and margin goals. As the senior champion for learning, the VP drives adoption of emerging learning technologies (including AI-enabled), oversees the learner experience end‑to‑end, and builds global partnerships and alliances to extend the reach of IIA education products. This role is based at IIA Headquarters in Orlando, Florida. Important: The successful candidate will have demonstrated experience in developing and delivering professional education programs and services for association members . Please note that this role is not focused on internal staff or talent development . The skill sets and priorities differ significantly-education designed for professional association members (such as internal auditors, auditors, or CPAs) emphasizes industry relevance, credentialing, and revenue generation to meet the association's financial goals , rather than internal employee training and development. Essential Duties and Responsibilities Portfolio strategy & product lifecycle: Define the long‑term strategy, vision and roadmap for the professional education product portfolio. Align to IIA overall strategic plans. Design and manage lifecycle processes for conferences, webinars, self‑study, certificates, executive programmer, instructor‑led training, publications and region‑specific offerings, ensuring each product is continuously refreshed and aligned with professional practitioner needs. Revenue ownership & financial management: Own the P&L for the learning portfolio, setting revenue, margin and growth targets in collaboration with Finance, Marketing, Event Management and GESP teams. Develop pricing strategies and business models, and conduct rigorous revenue, ROI and competitive analyses to optimise profitability. Lead development of the annual budget. Lead monthly forecasting for MC&L products. Innovation & emerging technologies: Champion new delivery models and technologies such as AI to expand access and enhance effectiveness. Evaluate “build, buy or partner” options for content acquisition and delivery, and assist in the negotiation of contracts with vendors and partners. Operations & technology oversight: Lead the Learning Operations & Technology team, ensuring the efficiency, scalability and reliability of delivery systems (e.g., LMS, CVENT, on‑demand platforms, mobile apps). Oversee speaker management, learner support, CPE certificate issuance and data reporting to deliver an outstanding customer experience. Program development & collaboration: Direct the creation of new products and enhancements, using market intelligence, competitive analysis and feedback from stakeholders (e.g., affiliates and chapters) to inform decisions. Collaborate with marketing, sales, finance, IT and other IIA teams to execute “go‑to‑market” plans, maximize sales and ensure NASBA compliance. Strategic partnerships & thought leadership: Build and nurture relationships with affiliates, chapters, subject‑matter experts and global education partners to broaden the content pipeline. Serve as an ambassador for the IIA's learning strategy, representing the Institute with external partners, volunteers and professional audiences. Collaboration with IIA's GESP team is also central to this role. Planning & reporting: Establish performance metrics, dashboards and periodic reports to MC&L leadership, IIA leadership and other stakeholders. Contribute to strategic planning and innovation initiatives and support enterprise membership and retention goals. Supervisory Responsibilities Directly manage the Director of Learning Operations & Technology, Director of Conference Programming and Director of Learning Content Development. Provide strategic direction and coaching to their teams (30+ professionals), fostering a high‑performance culture focused on innovation, accountability and results. Coordinate matrixed teams and volunteers across the IIA network, ensuring alignment with corporate goals and professional standards. Qualifications To perform this job successfully, the VP must be able to execute the responsibilities above effectively. Key requirements include: Proven leadership of high‑revenue learning portfolios or product lines, including ownership of P&L, pricing and growth strategies. At least 10 years of progressive experience in product development, education/training management or related fields, with a track record of leading cross‑functional teams and driving growth. Strategic thinker with strong business acumen and the ability to translate vision into action while managing multiple complex projects. Demonstrated success in contract negotiation, vendor management and building strategic partnerships. Excellent communication and interpersonal skills with the ability to engage effectively with staff, executives, volunteers and external partners. Global mindset and experience operating in diverse, multicultural environments. Ability to handle confidential information and balance strategic vision with hands‑on execution. Education and/or Skills: Bachelor's degree in business, marketing or related field required MBA preferred; other relevant certifications and credentials preferred 10+ years of related experience in product development, product management, pricing and product operations Technical Skills Mastery of MS Word, PowerPoint, and Excel. SmartSheet experience preferred. Experience with data analytics and visualization tools, such as Tableau, PowerBi, preferred Certificates, Licenses, Registrations A credential in internal audit, project management, leadership and/or association management is desirable. Language Skills Ability to respond to common inquiries or complaints from members, customers, volunteers, and individuals in the broader business community. Ability to consolidate data from a wide variety of sources, interpret its meaning, and present such information in a meaningful way to top management and/or volunteers. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills Expert ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above. Working knowledge of artificial intelligence solutions and platforms. IIA Values Should demonstrate our Core Values - People First, Integrity, Accountability, Collaboration, Innovation We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This position will require work in our Headquarters office in Lake Mary, FL, at least 40% of the time.

About ISACA ISACA (************** champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 185,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 190 countries and with nearly 230 chapters worldwide, ISACA offers resources tailored to every stage of members' careers-helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview The Event Coordinator plays a critical role in the successful planning, coordination, and execution of ISACA's virtual, in-person, and hybrid events. This role ensures an exceptional experience for attendees, speakers, VIPs, and internal stakeholders through precise operational logistics, proactive issue resolution, and high-quality customer service. Responsibilities include facilitating event setup, managing complex technology platforms, troubleshooting escalated customer inquiries as a Tier 2 support resource, and collaborating cross-functionally to deliver seamless experiences across all event types. This position manages essential pre-event and live-day logistics, supports either virtual or physical event formats, and contributes to post-event processes, reporting, and continuous improvement. The Coordinator must demonstrate exceptional communication, technical aptitude, organizational skills, and the ability to perform effectively in high-visibility, fast-paced environments. Responsibilities Event Coordination & Delivery Coordinate and support end-to-end logistics for ISACA's virtual, in-person, and hybrid events, including webinars, summits, conferences, meetings, livestreams, and tradeshows. Provide live-day support, including moderation, attendee assistance, speaker support, wayfinding, check-in, booth support, and CPE scanning, as applicable to the event format. Facilitate tech runs, pre-recordings, and rehearsals for presenters and SMEs for virtual or hybrid sessions; support setup and operational readiness for in-person events. Tier 2 Customer Service & Issue Resolution Serve as Tier 2 escalation for complex customer issues across event types. Troubleshoot technical, registration, access, or logistical challenges. Develop and maintain Knowledge Base Articles and other resources to enhance self-service options and reduce recurring issues. Event Technology & Platform Management Build, configure, and manage ISACA's event platforms and operational tools for virtual, hybrid, and/or in-person events. Provide technical oversight and operational support for platform features, event setup, live-day execution, and post-event processes. Support process improvements and best practices across platforms, tools, and event formats to enhance efficiency, attendee experience, and operational consistency. Stakeholder & VIP Management Coordinate logistics for Board members, VIPs, staff, speakers, sponsors, and working groups. Issue essential documentation, including visa letters, confirmation letters, and formal communications. Manage invitations, scheduling, and pre-event communications for high-visibility participants. Post-Event Reporting & Analytics Support post-event reporting, close-out tasks, and metrics tracking to assess event success and identify opportunities for improvement. Contribute to lessons learned and process optimization for both virtual and in-person events. Conferences & In-Person Events Coordinate shipping, booth support, onsite registration, attendee services, and event material logistics. Manage visa/confirmation letters, VIP/Board logistics, and in-person attendee communications. Provide live, in-person customer service support including check-in, CPE scanning, room support, and overall attendee experience. Support inventory and procurement of event supplies. Additional Duties Deliver exceptional customer service. Coordinate event logistics with precision and professionalism. Support live-day execution for virtual, hybrid, and in-person events as needed. Collaborate cross-functionally to improve processes and attendee experiences. Work Environment The role involves regular work in a standard office or remote environment, including extensive computer use, email, virtual meetings, and document preparation. For in-person and hybrid events, work may require standing, walking, and moving around event venues, including conference centers, hotels, or trade show floors. Regular use of virtual platforms, AV equipment, laptops, tablets, and event production tools. Events may occur outside standard business hours, including evenings or weekends, requiring flexibility to accommodate event schedules. Physical Demands This role may involve lifting or carrying event materials, signage, or equipment, generally up to 25-30 pounds. Qualifications Required Field of Study: Associates degree in Business, Communications, Public Relations, Marketing, or Hospitality Management from an accredited university - or equivalent combination of education and relevant work experience accepted. Minimum Years of Experience Required: Minimum of 2 years of experience in event coordination, virtual event production, customer service, operations, project coordination, or related administrative support roles. Description of Minimum Experience Required: Understanding of event planning and logistics, with strong emphasis on coordinating virtual and hybrid events using platforms such as Microsoft Teams, Zoom, or similar virtual event and webinar management systems. Proven, successful experience in a related coordination or support role within an organization or within a significant department, program, or event operations function. Solid working knowledge of information systems, online tools, and technology, including demonstrated proficiency in Microsoft Excel and comfort navigating multiple digital platforms simultaneously. Experience in a detail-oriented, task-driven role that relies heavily on technology, systems navigation, and accuracy. Knowledge of event production requirements, including speaker support, technical run-throughs, and live-day workflow needs. Hands-on experience with coordinating both in-person and virtual events-including webinars, virtual conferences, live events, and livestreamed sessions-with responsibilities such as platform or onsite setup, live-day support or moderation, and post-event close-out processes. Preferred Field of Study: Bachelor's degree in Training & Media, Event Management, Event Production, or relevant field from an accredited university. Preferred Years of Experience: 3+ years of experience in event coordination, virtual event production, customer service, operations, project coordination, or related administrative support roles Description of Preferred Experience: Proficiency with event and technology platforms, including ON24, Microsoft Teams, Salesforce, Jira, or similar tools used for virtual, hybrid, and in-person event management. Experience in program and event management, coordinating webinars, virtual conferences, livestreams, hybrid events, and in-person events. Competence with audio, basic video production, and live-event support across virtual and in-person formats. Experience coordinating online learning or training programs for diverse audiences, including instructor and participant support. Experience collaborating with colleagues, clients, or stakeholders internationally, demonstrating cultural awareness and effective communication. Bilingual skills, particularly Spanish, are preferred. Experience within an association or membership-based organization is highly desirable. Preferred Certifications and Licensing: DES (Digital Event Strategist) Competencies/Skills Required: Proven ability to interact professionally and effectively with all levels of staff, committee members, VIPs, speakers, and external partners. Communicates clearly and persuasively in verbal, written, and presentation formats; able to convey complex information in an accessible manner. Maintains a high level of integrity when handling confidential or sensitive information. Forward-thinking, adaptable, and able to adjust to changing priorities, schedules, or event formats. Demonstrates meticulous attention to detail, accuracy, and timeliness in planning, executing, and closing out events. Self-starter capable of working independently with minimal supervision while managing multiple tasks simultaneously. Identifies potential issues early and generates effective, practical solutions to prevent or resolve problems. Dependable, well-organized, flexible, and collaborative; contributes positively to team dynamics and cross-functional projects. Ability to manage a variety of responsibilities simultaneously, set priorities, and complete assignments efficiently and accurately. Maintains a professional, courteous, and accommodating demeanor under pressure. Provides exceptional service to attendees, participants, and stakeholders, ensuring a seamless event experience. Demonstrates sensitivity to and awareness of diverse cultural backgrounds and global audiences. Travel Requirements: Domestic, Regional, and International travel of up to 20% may be required. The role may be required, at a minimum, to report to a company-designated location for organizational events and meetings including all-hands meetings, staff gatherings, or other corporate functions. Occasional domestic and international travel may be required to support in-person events, conferences, tradeshows, and VIP engagements. Travel is typically scheduled around major events and may include short overnight stays. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $52,436.00 - USD $73,452.00 /Yr. Benefits Information Benefits Information available below: ISACA Career Opportunities and Benefits

Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society with the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at zerotothree.org. SUMMARY Reporting to the Director of Quality, the HealthySteps Retention Lead plays a central role in sustaining strong, customer-centered partnerships after sites reach initial fidelity to the HealthySteps model. As the primary point of contact, the Retention Lead nurtures long-term relationships built on trust, responsiveness, and a shared commitment to delivering strong outcomes for children and families. Grounded in implementation science and customer success principles, this role actively engages sites as they evolve, helping them navigate change, sustain their commitment to the program and continue growing within the HealthySteps - 2 - network. By fostering site stability, amplifying site wins and success stories, and promoting continuous quality improvement, the Retention Lead strengthens the National Office's efforts to reduce site offboarding, improve site satisfaction, and helps ensure the long-term sustainability of the HealthySteps program. Through collaboration and care the Retention Lead ensures sites not only remain in the network but continue to thrive within it. ESSENTIAL RESPONSIBILITIES Serve as the primary point of contact for sites after initial fidelity attainment, ensuring consistent, reliable, and responsive partnership support beyond initial fidelity attainment. Build and maintain authentic trust-centered relationships with sites through consistent communication, active listening, and a structured approach to partnership that reflects the values of equity, respect and shared Conduct regular check-ins (e.g., pulse checks, structured calls) to proactively identify emerging challenges-such as staff turnover, reimbursement issues, or workflow barriers-before they escalate. Track and interpret early signals of disengagement, such as decreased participation in National Office offerings, delayed responses, or loss of HealthySteps champions or staff. Develop and maintain Customer Success Plans, tailored to surface site goals, partnership preferences, ongoing support needs, and continuous quality improvement (CQI) opportunities. Monitor site health indicators, customer insights, and qualitative feedback to assess overall site stability and risk of off-boarding. Maintain continuous feedback loops with sites to surface lessons learned, inform National Office process improvements, and ensure customer-centered evolution of retention strategies. Escalation Planning: Define and maintain clear escalation pathways for sites experiencing high-risk Train other staff in recognizing early indicators and managing escalation effectively. Collaborate closely with the Fidelity Manager, Product and Research & Evaluation Team to surface fidelity support, data reporting, and CQI needs and ensure they are addressed. Collaborate with the Policy & Finance team to identify and surface emerging sustainability challenges (e.g., loss of grant funding, billing issues) and connect sites to appropriate supports to maintain long-term viability of HealthySteps services. Maintain clear boundaries between customer success support and fidelity oversight, collaborating closely with the Fidelity Manager while avoiding duplication of responsibilities. Coordinate with Quality, Policy & Finance, Research & Evaluation, Operations, and Product sub teams, to ensure aligned, timely support for sites navigating implementation challenges post-fidelity attainment. Troubleshoot complex or novel customer success challenges by coordinating internal National Office responses across Quality, Policy & Finance, Research & Evaluation, and Operations Teams. Support National Office planning for cohort-based retention efforts (e.g., grant-funded initiatives) by ensuring tailored planning, streamlined execution, and cross-team alignment. Lead the development, refinement, and documentation of the internal processes, tools, and policies that guide how the National Office supports long-term site engagement, retention and partnership continuity. Customer Journey Mapping: Collaborate with the Onboarding Lead to align and improve the experience sites have as they move from onboarding into long-term implementation, identifying and addressing any process-related friction that slows or complicates that transition. Monitor indicators related to retention trends, site satisfaction, and key milestones, using data to identify friction points and inform improvement efforts. Equity Lens: Proactively identify barriers faced by sites serving marginalized Advocate internally for policy or resource changes that improve equitable access to high-quality HealthySteps implementation. Community Building: Facilitate learning communities, peer networking opportunities, and other forms of collaborative learning to strengthen relationships among sites in the network and reinforce the value of belonging to the HealthySteps network. Capacity Building: Partner with sub teams across the National Office to deliver tailored refreshers, advanced training, and sustainability supports, including support for site succession planning (e.g., onboarding new HealthySteps Specialists), to help sites maintain strong teams and sustain HealthySteps services. Encourage deeper site engagement in HealthySteps network opportunities that reinforce long-term success, sustained connection, and visibility, such as attending ZTT Learn Conference, HealthySteps Symposium, participating in research studies, adopting the EPIC Turbocharger Package (TCP), or serving as ambassadors or peer storytellers. Perform other duties as assigned to ensure the efficient and effective functioning of the retention process, broader customer success strategy, and the program. ESSENTIAL SKILLS & EXPERIENCE 5-7 years of experience in customer success, implementation support, or client-facing program/project management, ideally in health care, early childhood, or human services settings. Demonstrated experience applying customer success principles to support long-term customer relationships, with a focus on proactive engagement and problem-solving. Strong facilitation and coaching skills, including guiding customers through CQI conversations, navigating complex challenges, and maintaining partnership alignment over time. Exceptional relationship management skills with ability to build trust, maintain engagement, and hold difficult conversations with respect and care. Proven ability to identify, analyze, and act on customer health indicators, integrating data and qualitative insights to monitor partnership strength and risk. Experience designing or improving systems and tools that support long-term customer success, such as lifecycle engagement frameworks, check-in protocols, escalation pathways, and continuous feedback loops. Skill in navigating cross functional teams and influencing without authority to align support around shared customer needs. Comfort using operational or experience data (e.g., retention trends, health metrics) to identify friction points and coordinate support. Familiarity with the HealthySteps model (or similar evidence-based model), Excellent verbal, interpersonal, and written communication Experience with Salesforce or similar CRM systems, preferred EDUCATION Bachelor's degree required; advanced degree in public health, social work, education, public administration, or a related field preferred. Certifications Customer Success Management (e.g., SuccessCOACHING or Gainsight), strongly preferred Training or certification in implementation science frameworks (e.g., Active Implementation, NIRN), preferred Project Management Professional (PMP) or equivalent project management, preferred COMPENSATION & BENEFITS This position's salary is estimated to be low $80,000s to low $100,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more. PHYSICAL REQUIREMENTS While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds. ESSENTIAL QUALITIES Encourages and practices critical thinking Is self-reflective and empathic Recognizes the influence of workplace relationships on outcomes and results Maintains a respectful and accepting approach to others Awareness of the influence of the larger context on individual behavior Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization WORKING CONDITIONS The work conditions described here are representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent, and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home environment. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times. ZERO TO THREE is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Due to the high volume of applications, we are not able to provide individual feedback to candidates regarding the status of their application. If selected to move forward in the process, someone from the hiring team will contact you regarding next steps.

About ISACA ISACA is a global professional association and learning organization that leverages the expertise of its 180,000+ members who work in digital trust fields such as information security, governance, assurance, risk, privacy and quality. It has a presence in 188 countries, including 225 chapters worldwide. Through the ISACA Foundation, ISACA supports IT education and career pathways for underresourced and underrepresented populations. Overview This role is key role in managing and optimizing paid media campaigns across digital platforms such as Google Ads, Facebook Ads, LinkedIn, and other paid media channels. You will execute hands-on paid media strategies, including campaign setup, audience targeting, performance optimization, and reporting. Collaborating closely with our marketing and creative teams, you'll help drive customer acquisition, boost brand awareness, and maximize return on ad spend (ROAS). This role offers an exciting opportunity to build your expertise in digital advertising while contributing to impactful marketing campaigns Responsibilities Campaign Management & Execution: Manage and execute paid media campaigns across various platforms (Google Ads, Facebook Ads, LinkedIn, YouTube, etc.), ensuring they align with business goals and KPIs. Set up, monitor, and optimize campaigns, including targeting, bidding, ad copy, creatives, and landing pages to drive conversions and maximize ROI. Conduct keyword research and competitive analysis to refine targeting strategies and optimize paid search campaigns. Create, manage, and optimize social media advertising campaigns, ensuring ad copy, creatives, and targeting are aligned with marketing objectives. Performance Optimization: Regularly monitor and analyze campaign performance data (e.g., impressions, clicks, CTR, CPC, CPA, ROAS) to identify trends, areas for improvement, and opportunities for scaling. Continuously optimize campaigns by adjusting bids, refining targeting, and conducting A/B tests on ad creatives, copy, and landing pages. Perform detailed analysis of ad performance and conversion data, using insights to inform strategies and improve results over time. Stay up to date on best practices, new features, and changes in paid media platforms to ensure campaigns are always optimized and utilizing the latest tools. Budget & Resource Management: Help manage paid media budgets and ensure optimal allocation across campaigns, channels, and platforms. Monitor campaign budgets to ensure they are aligned with performance goals and ensure cost-effective management of ad spend. Work with the team to forecast and set paid media campaign budgets based on campaign goals, historical performance, and expected outcomes. Reporting & Analytics: Use data analysis and performance metrics to refine and improve campaign strategies, ensuring alignment with overall marketing objectives. highlighting key metrics, trends, and actionable recommendations. Leverage Google Analytics, Looker Studio, and Marketing Cloud Intelligence to track, measure, and report on the success of paid media campaigns. Collaboration with Cross-Functional Teams: Collaborate with creative teams to develop compelling ad copy, visuals, and landing pages that are optimized for conversions and aligned with overall brand messaging. Work closely with other marketing team members to align paid media strategies with broader marketing campaigns, ensuring consistency across all touchpoints. Coordinate with the data and analytics team to implement UTM tracking and ensure the accuracy of data collection for performance reporting. Qualifications Required Field of Study: Marketing, Business, Communications, or related field (or equivalent work experience) Minimum Years of Experience Required: 1-3 years Description of Minimum Experience Required: Experience with campaign management tools (e.g., Google Ads, Facebook Ads Manager, LinkedIn Campaign Manager). Preferred Field of Study: Marketing, Business, Communications, or related field (or equivalent work experience) Preferred Years of Experience: 3+ Description of Preferred Experience: Experience with programmatic ad buying, ABM platforms, Google Analytics 4, budget tracking Strong knowledge of digital marketing concepts such as PPC, social media advertising, and remarketing/retargeting. Experience with web analytics tools such as Google Analytics, Google Tag Manager, and UTM tracking. Competencies/Skills Required: Proficiency in setting up and optimizing paid search and social media advertising campaigns. Strong analytical skills, with the ability to interpret data and make data-driven decisions to optimize campaign performance. Experience with A/B testing, ad copy optimization, and conversion rate optimization (CRO). Ability to manage and prioritize multiple campaigns, deadlines, and projects simultaneously. Excellent attention to detail, ensuring campaigns are executed with high accuracy and efficiency. Strong communication skills, with the ability to present campaign results, trends, and insights to stakeholders. Up-to-date with the latest trends and best practices in digital advertising, paid search, and social media marketing Self-motivated and results-driven with a focus on continuous improvement and optimization. Creative problem solver who can develop innovative solutions to drive campaign success. Team player who thrives in a collaborative environment and is eager to contribute to team growth and success. Strong understanding of customer segmentation, targeting, and customer journey mapping. Travel Requirements: Occasional travel may be required for this role, particularly to attend company-sponsored events such as all-hands meetings and team offsites. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $59,095.00 - USD $82,712.00 /Yr. Benefits Information ISACA Career Opportunities and Benefits

About ISACA ISACA (************** champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 185,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 190 countries and with nearly 230 chapters worldwide, ISACA offers resources tailored to every stage of members' careers-helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview The Instructional Designer III is part of a multi-disciplinary creative team designing learning solutions for instructor-led curriculum, e-learning, and blended learning experiences for a variety of content areas. This role will take a proactive approach to designing, developing, and delivering highly effective learning assets as a key contributor in our Product Development team. This role will develop creative digital learning solutions, standardize department processes and procedures, and aggregate content from subject matter experts, vendors, members, constituents, and volunteers. Responsibilities Develop high-quality learning products based on performance-learning objectives. Implement best practices and branding guidelines on learning deliverables. Apply adult learning theory and structured methodology to the instructional design process to ensure learning effectiveness. Lead content aggregation activities, including: Identifying & collecting information for course content development from various sources including written materials, previous training courses, and other resources Analyzing aggregated content to create storyboards and draft screen layouts, content, flow, graphics, audio script, and interactions. These deliverables will both demonstrate the knowledge of adult learning principles and incorporate the best practice delivery techniques. Drive communication and collaboration with subject matter experts (SMEs), including: Extracting information via informational interviews to inform content creation Setting clear expectations for development and reviews Proactively update processes across the Instructional Design team including: Making recommendations for continuous improvements when necessary and documenting new Standard Operating Procedures as needed. Enhancing existing deliverables with content updates, branding, look and feel, and create new delivery modalities to elevate current offerings. Maintaining project documentation and course folders and materials for all products. Lead development initiatives with third-party vendors and use solid project management skills to manage the development of complex training courses and/or curriculum and revision of curriculum utilizing instructional design methodology to create ILT, virtual, elearning and blended learning solutions to create meaningful course interactions to increase learning and retention. Lead the development of learning products for delivery across multiple platforms, effectively utilizing course-authoring software, features on the learning experience platform and emerging educational technologies. Facilitate communication and collaboration with cross-functional teams and SMEs to develop, support and deliver virtual and web-based courses, leveraging and optimizing learning delivery platform features and functionality. Develop new digital products for various delivery modalities, including but not limited to mobile applications, websites, microsites, audio and video. Manage projects efficiently to ensure on-time completion, anticipation of roadblocks, proactive resolution and clear communication of project timelines and requirements. Manage volunteer engagement to support learning programs. Qualifications Required Field of Study: BA or BS degree in Training and Development, Instructional Design or related field from an accredited university or equivalent combination of education and relevant professional experience. Minimum Years of Experience Required: 7+ years of relevant experience in a similar role or capacity, with a demonstrated record of success. Description of Minimum Experience Required: Education program development Adult learning techniques and practices Online learning design, delivery, and management Extensive experience with eLearning content authoring tools including Articulate Storyline and Articulate Rise. Some experience with Adobe Captivate and Camtasia a plus. LMS management Multimedia skills Preferred Field of Study: MS degree in Training and Development or Instructional Design from an accredited university Preferred Years of Experience: 10+ years of relevant experience in a similar role or capacity, with a demonstrated record of success. Description of Preferred Experience: Professional Association/volunteer engagement Non-profit Global experience Multi-lingual Knowledge of ISACA and its mission Familiarity with ISACA content domains, including IT, IS Audit, Information Security, IT Risk, Cybersecurity, Governance and CMMI. Certification and Licensing Preferred: Adult Learning Certificate Certificate in Distance Learning Technologies Competencies/Skills Required: Proven expertise in instructional design using instructional technology Excellent knowledge of learning theories and instructional design models Lesson and curriculum planning skills Ability to storyboard and write effective copy for instructional text, audio scripts/video scripts Experience in user interface design, graphic design, and developing storyboards LMS administration of virtual courses, webinars, and online materials Team player with the ability to build strong working relationships: Internally across functional areas within ISACA Externally with vendors, suppliers, members, constituents, and volunteers from multiple different industries and backgrounds Ability to work both independently and within a team environment Strong awareness and commitment to the importance of meeting/exceedng deadlines and goals for all activities under the professional development area. Excellent oral and written communication skills, including interview skills and the ability to present new ideas, approaches, and information clearly Outstanding attention to detail and organizational skills including ability to manage multiple projects simultaneously Diligent work ethic and insatiable desire to learn and develop skills Proficiency in Microsoft Office products (Word, PowerPoint, and Excel) Experience with video and sound multimedia (preferred) Occasional travel may be required to attend company-sponsored events, meetings, or all-hands gatherings. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $71,788.00 - USD $107,681.00 /Yr. Benefits Information Benefits Information available below: ISACA Career Opportunities and Benefits

Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society with the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at zerotothree.org. SUMMARY The Senior Technical Assistance (TA) Specialist, IECMH will serve as a subject matter expert on policy/system strategies to advance a robust continuum of high-quality mental health supports and services for children age 0-5 and their caregivers, contributing to development and implementation of ZTT's policy priorities and strategy in perinatal, infant, and early childhood mental and relational health and related areas. The Senior TA Specialist will provide relationship-based technical assistance to states, tribes, territories, and communities (e.g. government agency staff, policymakers, advocates, coalitions, etc.) to assist in making improvements to policies and systems to better support infants, toddlers and their families; conduct research and develop written materials for a variety of audiences; track and analyze promising policy/system initiatives for mental health financing and infrastructure and policy/system changes at the state and federal levels; facilitate cross-state learning opportunities; facilitate alignment between local, state and national policy; and contribute to the overall work of the Policy Center. ESSENTIAL RESPONSIBILITIES Serve as a subject matter expert on policy and systems change related to perinatal, infant, and early childhood mental and relational health, contributing to ZERO TO THREE's efforts to support policy change in these areas. Provide relationship-based technical assistance and consulting (virtual and in-person) to states and communities (e.g. coalitions, policymakers, advocates, government agency staff, public-private teams, etc.) to improve policies and systems to better support infants, toddlers and their families, including through ZERO TO THREE's Infant and Early Childhood Mental Health Financing Policy Project. Stay abreast of and conduct research and analysis of policy, system and funding approaches to improve outcomes for infants, young children and their caregivers - with a focus on perinatal, infant, and early childhood mental health policy and financing. Develop and strengthen relationships with, and foster relationships between leaders in states, tribes, territories, and partner organizations to advance systems collaboration across states and nationally. Plan and facilitate cross-state/national meetings, webinars, conference calls, communities of practice, peer learning opportunities and other mechanisms for states, tribes, and territories to advance their policy and systems work through networking and cross-state learning. Participate in event planning and resource development to support learning and policy/systems advancement. Develop written materials such as policy briefs, articles highlighting innovative policy approaches, and technical assistance tools and resources for state/national audiences. Facilitate communication between local, state and federal policy teams to inform national policy priorities and support states and local jurisdictions to engage in federal education/advocacy. Contribute to cross-team Policy Center and ZERO TO THREE organizational initiatives to strengthen connections and alignment between state, tribal, federal, and advocacy efforts. Garner visibility for ZERO TO THREE and IECMH policy issues through presentations at conferences and meetings. Contribute to grant proposals, data gathering and reports to funders. Perform other duties as assigned for the purpose of ensuring the efficient and ESSENTIAL SKILLS & EXPERIENCE Minimum of ten years relevant work experience. Extensive knowledge and experience in perinatal, infant, and early childhood mental health systems and policy. Excellent self-reflective skills and capacity. Deep knowledge of behavioral health and early childhood systems financing. Resilient intrapersonal and interpersonal skills, including the ability to work collaboratively with individuals representing a range of diverse backgrounds, perspectives and skill levels. Experience working at a state level or working with states at a national level on policies and systems. Experience planning, coordinating, and providing technical assistance, consulting, coaching and/or training to diverse audiences. Excellent group facilitation and public speaking skills. Excellent communication, analytic and writing skills. Ability to take initiative, work proactively, and manage multiple responsibilities efficiently. Ability to listen attentively to verbal and non-verbal cues, (virtually and in person) that lead to deeper reflection and understanding. Practices and encourages reflective, critical, and strategic thinking. Recognizes the influence of workplace relationships on impacts, outcomes and results. Maintains a respectful and accepting approach to others. Collaboratively supports the work efforts of colleagues at all levels and in all areas of the organization. Curious and interested in exploring creative ways of approaching situations and opportunities. Self-motivated, able to work as part of a team and independently. Comfortable working as a member of a remote team. Experience with receiving and/or providing Reflective Supervision/Consultation preferred. Ability to travel, including occasional overnight stays. EDUCATION Bachelor's degree in public policy, psychology, social work, or a related field required; Master's degree preferred. IECMH Endorsement preferred. COMPENSATION & BENEFITS This position's salary is estimated to be low $90,000s to low $110,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more. PHYSICAL REQUIREMENTS While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds. ESSENTIAL QUALITIES Encourages and practices critical thinking Is self-reflective and empathic Recognizes the influence of workplace relationships on outcomes and results Maintains a respectful and accepting approach to others Awareness of the influence of the larger context on individual behavior Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization WORKING CONDITIONS The work conditions described here are representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent, and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home environment. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times. ZERO TO THREE is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Due to the high volume of applications, we are not able to provide individual feedback to candidates regarding the status of their application. If selected to move forward in the process, someone from the hiring team will contact you regarding next steps.

Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society with the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at zerotothree.org. SUMMARY The Research Associate will support the Research Development and Support Manager and Research Director's work to inform HealthySteps program development and grow the HealthySteps evidence base. Primary responsibilities of the position include: (1) supporting HealthySteps sites in conducting applied HealthySteps research and other National Office-led research projects, (2) maintaining and updating the HealthySteps evidence catalogue and evidence resources, and (3) mastering and maintaining areas of relevant evidence from the field of preventive pediatric primary care at large to contextualize and situate HealthySteps evidence and the HealthySteps model in the broader literature and inform programmatic decision-making. This is a term-limited position through March 31, 2027, and may be extended contingent upon continued funding, organizational needs, and demonstrated performance. ESSENTIAL RESPONSIBILITIES Provide research and evaluation technical assistance to HealthySteps sites to advance the site-level HealthySteps research strategy. Support the Research Development and Support Manager in consulting with sites on their applied HealthySteps research by: Guiding research design to align with HealthySteps model and health system priorities. Advising on study design, measurement strategies, and data collection methods. Supporting family recruitment and engagement using culturally responsive approaches. Collaborating on interpretation of results. Connecting sites with relevant research, resources, and peer learning opportunities. Assisting with dissemination through contribution to presentations, publications, and materials. Support HealthySteps research projects by collaborating with the Research Development and Support Manager and Research Director to: Provide operational project support and coordinate with external partners and/or evaluation vendors. Provide evaluation technical assistance and support to sites participating in research projects Prepare agendas and participate in meetings with key partners. Contribute research content for proposals and reports and provide feedback on research materials. Lead efforts to maintain, update and disseminate the HealthySteps evidence-base, including: Mastering, maintaining, and updating the HealthySteps evidence catalogue (i.e., completed and in-progress HealthySteps research) and related resources. Partnering with the Communications team on dissemination of HealthySteps research, including supporting development and maintenance of research-related website content. Updating external-facing evidence documents annually and creating new resources as needed. Responding to evidence requests from internal staff and external partners. Lead efforts to review and synthesize field-level evidence, including: Staying informed on current evidence and best practices in pediatric primary care for infants, toddlers, and their families to inform programmatic decision-making. Leading regular information gathering efforts (e.g., literature reviews, interviews with key partners, etc.) to summarize evidence and best practices related to the HealthySteps priority outcome areas and other areas as relevant and to inform the work of the model stewardship committee. Synthesizing and reporting findings internally and externally as appropriate. Reviewing and critiquing research articles to assess relevance and alignment with the HealthySteps model and developing talking points in collaboration with communications. Performs other duties as assigned to ensure the efficient and effective functioning of the project. ESSENTIAL SKILLS & EXPERIENCE Research and evaluation expertise Minimum 4 years of experience in evaluation and/or research of human services programs; experience with pediatric and/or maternal-child health programs preferred Proficiency in quantitative, qualitative, and community-engaged research methods, including protocol development, measurement selection, data collection, and statistical and thematic analysis Experience providing research and evaluation technical assistance Experience conducting qualitative interviews Evidence management and knowledge building Skilled in conducting literature searches and environmental scans to summarize evidence, identify field-level trends and best practices, and communicate findings effectively Proficient at using citation-management programs (e.g., Zotero) Demonstrated and current knowledge of evidence-based sources (academic journals, organizations, etc.) related to the field of pediatrics Knowledge of early childhood programs and policies, particularly in pediatric settings is preferred. Project and communication skills Demonstrated ability to manage projects and contribute to multiple work streams simultaneously, with strong organizational skills and attention to detail Effective verbal and written communication skills, including the ability to translate complex research findings into clear, accessible language for a wide range of audiences Strong interpersonal and facilitation skills to foster collaboration across teams and partners Technical proficiency Experience using project management platforms (e.g., Asana) preferred High level of proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint EDUCATION Master's degree in social sciences or health services research, public health, program evaluation, health or public policy, or a related field preferred. Bachelors degree with related professional experience required. COMPENSATION & BENEFITS This position's salary is estimated to be mid $60,000s to mid $80,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more. PHYSICAL REQUIREMENTS While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds. ESSENTIAL QUALITIES Encourages and practices critical thinking Is self-reflective and empathic Recognizes the influence of workplace relationships on outcomes and results Maintains a respectful and accepting approach to others Awareness of the influence of the larger context on individual behavior Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization WORKING CONDITIONS The work conditions described here are representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent, and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home environment. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times. ZERO TO THREE is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Due to the high volume of applications, we are not able to provide individual feedback to candidates regarding the status of their application. If selected to move forward in the process, someone from the hiring team will contact you regarding next steps.

About Us OCULUS is a family-owned medical device company founded in Germany over 125 years ago and established in the U.S. for more than 20 years. We create first-class instruments for eye diagnostics used by optometrists and ophthalmologists worldwide. Our team takes pride in delivering high-quality products, thorough product education, and exceptional Why you'll love working here Employer-paid medical, dental, and vision coverage - we cover 100% of healthcare premiums for employees and for dependents Paid time off starting at 3 weeks annually, plus nine paid holidays Life insurance, short-term and long-term disability 401(k) retirement plan with company match Employee Assistance Program A collaborative culture that values innovation and integrity A supportive environment where your ideas matter, your growth is encouraged, and your work helps make a real difference in people's lives How to Apply Complete the online application Complete the required assessment: ******************************************************************* Copy and paste the link into a browser on your PC or laptop. Take your time and answer honestly - this helps us learn more about you! Both the application and assessment are required for consideration. The Role - What you'll do The Marketing Assistant supports the day-to-day marketing operations. This role plays an integral part in supporting the execution of marketing strategies and initiatives to build brand awareness and generate leads. This role assists with campaign management, content creation, event coordination, and marketing operations while ensuring projects are completed accurately and on schedule. Essential Duties and Responsibilities (other duties may be assigned) Campaign & Project Support Assist with planning and executing multi-channel marketing campaigns (email, social media, website, print). Coordinate project timelines, approvals, and deliverables. Maintain marketing calendars to keep projects on track. Complete sales-related and marketing administrative projects, including running reports and conducting research. Content Creation & Communications Assist with drafting and editing marketing copy for emails, brochures, flyers, website pages, and social media posts. Ensure consistent brand voice and messaging across all channels. Collaborate with external designers and internal stakeholders on creative projects. Collaborate with Sales and Clinical Applications teams to help transform technical and clinical information into clear, engaging marketing content. Event & Tradeshow Support Assist the Tradeshow Specialist with pre-show and post-show campaigns. Help manage collateral, promotional items, and booth materials. Digital & Analytics Set up, schedule, and monitor email campaigns and social media posts. Pull campaign performance data and prepare reports for review and analysis by the Director of Marketing. Track and report on metrics to help measure campaign effectiveness and identify opportunities for improvement General Marketing Operations Coordinate the distribution of internal and external marketing literature. Maintain the digital asset library and marketing inventory. Assist with internal communications and cross-departmental coordination. Collaborate with other departments and promote teamwork within the Wave Eyecare and OCULUS teams to deliver quality service, productivity and business results. Consistently uphold the company Fundamentals in all work. Qualifications: 1-3 years of marketing experience (a plus) Strong writing, editing, and communication skills required. Creative mindset with the ability to assist with offering fresh ideas for campaigns, content, and promotions. Highly organized and able to manage multiple projects and deadlines. Experience with digital tools such as email platforms, social media scheduling tools, or website content management systems (a plus). Proficiency with Microsoft Office required; familiarity with Canva or Adobe Creative Suite a plus. Ability to work independently as well as collaboratively in a team environment. Ability to meet deadlines and adapt to shifting priorities. Self-starter with initiative and attention to detail. Flexibility to occasionally work overtime and weekends to support trade shows or marketing projects. Physical Demands and Work Environment: While performing the duties of this job, the employee will primarily work at a desk for several hours at a time and is regularly required to communicate with colleagues and occasionally customers. The employee may occasionally be required to stand, walk, and reach with hands and arms. The position requires the ability to lift up to 25 lbs. The company maintains a smoke- and vape-free environment on all premises for employees, customers, and visitors. Scope and Changes: This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice, at the company's discretion. Ready to help eye-care professionals preserve vision? Complete the online application and assessment to be considered - we can't wait to meet you.

Job DescriptionConstruction Materials Testing Technician Lead St. Louis, MO. We are seeking an experienced Construction Materials Technician (CMT) to serve as the lead technician on a high-profile, out-of-town construction project. This role requires full-time travel and on-site presence for the duration of the assignment. The ideal candidate has a strong background in construction materials testing, including drilled pier observation and rebar inspection, and is confident working independently as the primary technician on site. Key Responsibilities: Serve as the lead field technician, overseeing all on-site testing and reporting. Perform field and lab testing on soil, concrete, asphalt, aggregate, and grout. Conduct nuclear gauge compaction testing, moisture/density testing, and concrete sampling. Observe and document drilled pier installation and perform rebar inspections to verify compliance with project specifications. Monitor construction activities including earthwork, paving, and structural concrete work. Maintain detailed and accurate field logs, test reports, and documentation. Coordinate daily with project managers, site supervisors, and engineers. Enforce and follow all site safety standards and proper use of testing equipment. Represent the company professionally with clients and subcontractors. Requirements: 2+ years of Construction Materials Testing (CMT) experience in the field. Proven experience with drilled piers, rebar inspection, and soil/concrete/asphalt testing. Comfortable working independently on remote job sites for extended periods. Proficiency with nuclear density gauge and familiarity with common test methods (ASTM, AASHTO, etc.). Strong communication, time management, and documentation skills. Valid driver's license and clean driving record. Preferred certifications: ACI Concrete Field Testing Technician Grade I, NICET Level I/II, Nuclear Gauge Safety Training. Compensation & Benefits: Competitive hourly pay: Up to $23.50/hr

Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society with the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at zerotothree.org. SUMMARY The Safe Babies™ Program at ZERO TO THREE supports states and communities in building a more coordinated and aligned early childhood system based on the Safe Babies approach. The Safe Babies approach works concurrently at the child and family level, community level, and state level to promote healthy early childhood development while impacting long-term capacity building. The goal is to keep families together by igniting collective action to meet the urgent needs of babies, toddlers, and their families. While the Safe Babies approach is anchored in the court system, it is also an entry point for cross-system collaboration to effectively serve families across multiple areas of need. The Parent Leadership Program Lead oversees parent leadership activities that build internal team capacity and deliver universal and targeted T/TA to strengthen implementation of the Safe Babies approach. The Lead develops and manages a work plan focused on parent leadership and early childhood systems collaboration within the Safe Babies approach. Within a matrix management structure, the Lead manages all contracted Safe Babies Parent Leaders and provides functional leadership to the Sr. T/TA Specialist and Program Coordinator on the Parent Leadership development team. Responsibilities include bi-weekly project supervision, shared goal setting, and contribution to performance reviews in coordination with their primary supervisors. The Lead collaborates across Safe Babies teams - including the National Director, Practice and Field Operations, Policy, Resource Training and Development, and Research and Evaluation - to develop and deliver resources, training, and technical assistance that elevate parent leadership and integrate parent voice, parent mentors and parent leaders across state and site implementation of the Safe Babies approach. *This position is funded through a 5-year federal contract. We are currently in the first half of Year 4 of this award and there is no guarantee of employment following the completion of the contract in September 2027. ESSENTIAL RESPONSIBILITIES Parent Leadership Development and Strategy Lead the design and coordination of parent leadership development activities that support implementation of the Safe Babies approach in states and sites. Develop and monitor project plans and reports specific to this work, including success metrics, strategy assessment and dissemination of successful strategies. Coordinate and provide guidance to states and sites developing peer mentor programming. Use a continuous quality improvement (CQI) process to assess, refine and disseminate successful strategies with states and the Safe Babies team. Apply project management skills to plan, manage and monitor activities Ensure alignment with priorities of ZERO TO THREE, HRSA (our federal funding partner) and other national organizations focused on parent leadership development. Staff Development Within a matrix management structure, provide functional guidance and coaching to contracted parent leaders and Safe Babies team members assigned to parent leadership work. Support professional growth through regular project check-ins, shared goal setting and feedback in coordination with primary supervisors. Assist in identifying, engaging and onboarding other parent leadership consultants. Communication and Collaboration Maintain alignment in bi-directional communication with Safe Babies messaging and leadership teams to ensure consistency in decisions, resources, and T/TA development. Collaborate across Safe Babies work units to co-develop and deliver cohesive resources, training and technical assistance opportunities focused on Safe Babies foundational concepts including parent leadership development. Participate in regular team and organizational meetings. Effectively plan and deliver presentations, facilitate meetings, and provide training on Safe Babies related content. Partner Relationship Management Build and maintain collaborative and responsive relationships with parent partners and parent organizations, Safe Babies implementation states and sites, funders and other partners. Act as a liaison between project teams and partners, ensuring clear communication, alignment with project goals, and consistent integration of parent leadership development strategies. Team Leadership Provide functional leadership to the Safe Babies team to elevate and embed parent leadership as a central component of the Safe Babies approach. Focus on results through implementing a continuous quality improvement process, ensuring that the team and organizational program expansion goals are met. This includes identifying problems and crafting effective solutions quickly, monitoring changing system conditions and adjusting strategies accordingly. Offer feedback and input to the Safe Babies Leadership Team Perform other duties as assigned to ensure the efficient and effective functioning of the Safe Babies program. ESSENTIAL SKILLS & EXPERIENCE Minimum of 5 years of experience/accomplishments focusing on elevating parent voice in services for infants, toddlers, and their families Lived experience with the child welfare system Professional experience leading or supporting parent leaders, including knowledge of parent mentoring programs for parents with lived experience within the child welfare system Demonstrated knowledge of the child welfare system; state and federal policies related to abuse/neglect of young children; infant/toddler social-emotional development; and impact of abuse and neglect. Exceptional reasoning, problem-solving and strategic thinking skills Ability to build relationships and influence others. Effective oral and written communication to a broad range of audiences. Strong project management and organizational skills. This position requires the ability to manage multiple responsibilities effectively Supervisory experience preferred Ability to work independently as well as support the work efforts of colleagues across the team and organization. Ability to travel (occasional overnight and potential weekend travel may be necessary). EDUCATION Bachelor's Degree preferred. COMPENSATION & BENEFITS This position's salary is estimated to be low $80,000s to low $90,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more. PHYSICAL REQUIREMENTS While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds. ESSENTIAL QUALITIES Encourages and practices critical thinking Is self-reflective and empathic Recognizes the influence of workplace relationships on outcomes and results Maintains a respectful and accepting approach to others Awareness of the influence of the larger context on individual behavior Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization WORKING CONDITIONS The work conditions described here are representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent, and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home environment. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times. ZERO TO THREE is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Due to the high volume of applications, we are not able to provide individual feedback to candidates regarding the status of their application. If selected to move forward in the process, someone from the hiring team will contact you regarding next steps.

Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society with the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at zerotothree.org. SUMMARY The Policy Center at ZERO TO THREE, a nonpartisan, research-based resource for policymakers and advocates focused on the unique developmental needs of infants and toddlers, is seeking a Sr. Policy Analyst to develop and implement ZERO TO THREE's federal policy agenda and strategy on a range of issues, with lead responsibility for child welfare and mental health policy issues. The Sr. Policy Analyst will represent ZERO TO THREE with Congress and the Administration; serve as a leading voice within coalitions; develop and review a variety of written policy, advocacy, and legislative products; monitor and provide input on relevant federal legislation and proposed rules; organize Capitol Hill briefings and other events; and work closely with government relations consultants to advance ZERO TO THREE's policy priorities and strategy. This position contributes to the overall work of the Government Relations and Advocacy Team and the Policy Center, reporting to the Legislative Director and working in close collaboration across the team and organization. The successful candidate must live in the DC metropolitan area but is not required to work from ZERO TO THREE's Washington, DC office. ESSENTIAL RESPONSIBILITIES Strategic Leadership The Sr. Policy Analyst will work closely with the Legislative Director and the Sr. Director of Government Relations and Advocacy to develop and implement strategies to advance ZERO TO THREE's federal policy agenda, with a focus on child welfare issues and mental health (including perinatal, infant, and early childhood mental health). The Sr. Policy Analyst will actively identify and share opportunities for ZERO TO THREE to expand its policy impact and partnerships. The Sr. Policy Analyst will work collaboratively across the organization, particularly across the Government Relations and Advocacy Team and with the Infant and Early Childhood Mental Health and Safe Babies teams, to ensure thoughtful integration and alignment of ZERO TO THREE's policy expertise into its federal policy agenda. Communication and Collaboration The Sr. Policy Analyst will build and maintain strategic and productive relationships with Congressional staff, relevant stakeholders, and coalition partners, and will provide exceptional technical assistance to federal policymakers and staff, including responding to inquiries for input on legislative language, report language, and comments on legislation and regulations. The Sr. Policy Analyst will also participate in the overall work of the Government Relations and Advocacy Team, such as submitting appropriations forms, analyzing and providing recommendations for sign on letters and bill endorsements, and tracking and communicating legislative work. The Sr. Policy Analyst will join forces with the Infant and Early Childhood Mental Health Team, Safe Babies Team, teammates, and colleagues to represent ZERO TO THREE and, in coordination with the Communications Team and the Director of Policy Research, will have the ability to effectively communicate policy priorities, and succinctly and effectively write policy briefs, testimony, report language, blog posts, updates for an electronic newsletter, and other written materials for a variety of audiences, including Congress, the Administration, and advocates. This person will also act as an engaged and thoughtful external voice and representative for ZERO TO THREE, able to leverage their knowledge and experience to amplify the reach and impact of ZERO TO THREE's work through presentations at Congressional briefings and hearings, conferences, and meetings. They will coordinate with ZERO TO THREE colleagues to organize briefings, webinars, meetings, conference calls and other events for policymakers and other stakeholders, will contribute to grant proposals and reports to funders, and work with Communications staff and the Policy Center team to prepare responses to time sensitive media opportunities. Policy Expertise, Policy Analysis, and Political Acumen The Sr. Policy Analyst will demonstrate a strong knowledge and understanding of the child welfare and court systems and/or mental health policy issues (including substance use issues), preferably including in relation to perinatal, infant, and early childhood development and the effects of trauma. They will have a proven ability providing real-time analysis and assessment of the policy and political landscape, will have an understanding of federal policy dynamics and key players, and will be prepared to serve as a proactive resource to federal policymakers and coalition partners. The Sr. Policy Analyst must be able to provide informed insights based on thorough equity-centered analysis, articulate the impact of proposed and existing federal legislation, regulations, and other activities of federal agencies and of initiatives of other national organizations, and recommend appropriate actions to internal stakeholders. They will be fluent and flexible in crafting relevant positions and appropriate strategies, and in identifying legislative champions and opportunities, as the political landscape shifts and new issues, opportunities, and challenges emerge. The Sr. Policy Analyst will work with the Safe Babies Team and Infant and Early Childhood Mental Health Team to ensure legislative, regulatory, and other policy positions and priorities fully reflect ZERO TO THREE's values and commitment to racial equity, are grounded in the science of early childhood development, and reflect the Policy Center's theory of change, with particular attention to input from families, early childhood professionals, and community partners. The Sr. Policy Analyst will perform other duties as assigned to ensure the efficient and effective functioning of the departments. ESSENTIAL SKILLS & EXPERIENCE Minimum of 4-6 years relevant work experience; Capitol Hill experience strongly preferred Knowledge of mental health policy issues, with knowledge of perinatal, infant, and early childhood mental health preferred. Knowledge of child welfare policy issues, with knowledge of integrated early childhood systems, the intersection with poverty, and prevention strategies preferred. Knowledge of legislative and regulatory processes Skilled in research and policy analysis, including ability to read, analyze, and evaluate a wide range of complex documents and policy proposals and assess the potential impact on infants and toddlers Ability to operationalize equity-centered practices in the development and execution of policy Ability to work effectively in culturally diverse environments, and understanding of how different forms of oppression operate on interpersonal, institutional and structural levels Exceptional reasoning, problem-solving, and strategic thinking skills Strong interpersonal skills able to develop and build strong relationships with stakeholders Excellent oral and written communication skills, including editing and proofreading, with the ability to connect with a variety of audiences with different needs and levels of understanding Experience participating in coalition groups and building relationships with relevant stakeholders Ability to work independently and as a member of a team Ability to work in concert with a team to devise strategies for multiple issue areas involving multiple Congressional Committees and Executive Branch agencies Strong organizational and time management skills and the ability to manage multiple competing responsibilities efficiently and effectively Proficient in Microsoft Office Suite Ability to travel, including occasional overnight stays EDUCATION Bachelor's degree in public policy, social work, psychology, early childhood education, or a related field; Masters degree preferred; relevant experience will be considered in lieu of higher education COMPENSATION & BENEFITS This position's salary is estimated to be low $80,000s to low $90,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more. PHYSICAL REQUIREMENTS While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds. ESSENTIAL QUALITIES Encourages and practices critical thinking Is self-reflective and empathic Recognizes the influence of workplace relationships on outcomes and results Maintains a respectful and accepting approach to others Awareness of the influence of the larger context on individual behavior Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization WORKING CONDITIONS The work conditions described here are representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent, and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home environment. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times. ZERO TO THREE is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Due to the high volume of applications, we are not able to provide individual feedback to candidates regarding the status of their application. If selected to move forward in the process, someone from the hiring team will contact you regarding next steps.

The Director of Website Operations is the strategic owner of TheIIA.org and all IIA public web properties , ensuring that every digital touchpoint drives engagement, conversion, and revenue growth . This role is accountable for website performance, user experience, and SEO while also governing web content, analytics, and CMS functionality. Success in this role requires a strategic, data‑driven digital leader who thrives at the intersection of marketing, technology, and business enablement. This director partners closely with IT, BI, PMO, and marketing teams to continuously evolve The IIA's digital footprint, deliver seamless user journeys, and support new digital product launches. Key Responsibilities Digital Strategy & Website Ownership Own TheIIA.org and related web properties, ensuring they meet business goals, performance KPIs, and UX standards. Lead UX design and conversion optimization initiatives; manage A/B and multivariate testing programs to continuously improve performance. Develop and execute SEO/GEO strategy to increase organic search visibility and qualified traffic. Collaborate with product marketing and business unit leaders to implement personalization and audience segmentation strategies. Web Operations & CMS Governance. Serve as the product owner for Optimizely CMS, overseeing system functionality, vendor relationships, and future CMS planning/training. Govern web content processes, ensuring accuracy, timeliness, and brand alignment. Partner with IT and PMO to plan and execute site enhancements, redesigns, and new digital tools (e.g., IPPF Evolution, Risk in Focus, IIA AI Knowledge Center). Analytics, Reporting & Optimization Own web analytics and reporting: GA4, Looker Studio dashboards, data warehouse integrations, uptime, and performance tracking. Deliver insightful dashboards and actionable reporting in collaboration with BI teams to optimize campaigns, lead capture, and engagement. Manage ad serving and advertiser reporting, ensuring accuracy and ROI visibility. Cross-Functional Leadership. Partner with stakeholders across Marketing, Technology, and Business Units to launch and optimize new web experiences that drive revenue and member engagement. Lead continuous improvement cycles across the digital ecosystem, supported by data and best practices. Team Leadership. Directly supervise and develop the three web team members, fostering high performance, innovation, and accountability. Manage performance, training, and growth to ensure the team stays ahead of digital marketing and web technology trends. Qualifications Bachelor's degree in marketing, Digital Media, Computer Science, or related field (Master's preferred). 10+ years of marketing experience, including 7+ years in digital/web marketing leadership. Proven experience with web operations, UX, SEO, content governance, and conversion optimization. Expertise in Google Analytics (GA4), web dashboards, data visualization, and campaign performance reporting. Hands‑on experience with CMS (Optimizely preferred), HTML/CSS, CRM integration, and site search functionality. Strong knowledge of digital marketing best practices for driving traffic, lead generation, and revenue growth. Skilled in cross-functional collaboration and stakeholder management. Experience managing budgets, vendors, and web projects in a fast-paced environment. Strong communication, presentation, and leadership skills. Technical Skills Expert ability to work and understand digital infrastructure and software related to web development and design, Google Analytics, and site search functionality. Experience with Optimizely CMS and Microsoft Dynamics is a plus. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills Strong ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and sit. Specific vision abilities required by this job include close vision, distance vision, and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This position will require work in our Headquarters office in Lake Mary, FL at least 40% of the time.

About ISACA ISACA (************** champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 185,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 190 countries and with nearly 230 chapters worldwide, ISACA offers resources tailored to every stage of members' careers-helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview The Solutions Architect IV reports directly to the Vice President of Application Engineering and serves as a strategic and technical leader responsible for designing and guiding the delivery of scalable, secure, and data-driven enterprise solutions. This role works closely with fellow solution architects, business stakeholders and analysts, product owners, and engineering teams to translate complex business challenges into composable, AI-ready architectures that advance ISACA's global mission. Through strong collaboration, technical depth, and architectural governance, the Senior Solution Architect ensures alignment between business strategy and technology execution across Salesforce, Azure, and integrated enterprise ecosystems. The Solutions Architect IV translates organizational goals into scalable, data-informed, and secure technology solutions that span Salesforce, Azure, and integrated enterprise platforms. They lead the definition of problem spaces, evaluate system and data capabilities, and design forward-looking architectures that enable agility, automation, and business intelligence. This role also provides architectural governance and technical oversight - ensuring solutions align with best practices, regulatory compliance, and ISACA's long-term digital strategy. In select circumstances, this position may act as a proxy for the Vice President of Application Engineering, providing leadership in meetings, communications, and architectural decision forums. Responsibilities Solution Design & Delivery Lead the end-to-end architecture design for programs, initiatives, and assignments - from conceptualization through implementation and continuous improvement. Evaluate and recommend technology solutions, ensuring alignment with enterprise standards, integration strategies, and security requirements. Work as part of the architecture team to design and implement data flows, integrations, APIs, and automation solutions across the enterprise ecosystem. Guide engineering teams in adopting scalable cloud and data architectures, ensuring performance, reliability, and cost-effectiveness. Architectural Leadership & Strategy Define and maintain the enterprise application architecture vision aligned with ISACA's business strategy and digital transformation goals. Partner with business and technology leadership to shape solution roadmaps that enable agility, scalability, and innovation. Translate business and data requirements into composable, AI-ready, cloud-native architectural designs across Salesforce, Azure, and other enterprise systems. Champion architectural best practices, patterns, and standards (e.g., domain-driven design, event-driven architecture, API-first development, microservices, etc.). Governance & Compliance Ensure compliance with security, privacy, data governance, and regulatory requirements across all solutions. Maintain architectural documentation, solution blueprints, and technology inventories to support transparency and reusability. Collaboration & Influence Act as a trusted advisor to business stakeholders, product owners, and IT leadership. Collaborate with other solution architects to harmonize cross-platform designs and enable cohesive data and application interoperability. Mentor engineers and architects, fostering a culture of technical excellence, innovation, and continuous learning. Innovation & Continuous Improvement Stay current with emerging technologies, cloud capabilities, and AI trends to inform architecture evolution. Evaluate new tools and frameworks to support modernization, automation, and improved customer experiences. Qualifications Required Field of Study: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, or a closely related technical field from an accredited institution. Equivalent experience may be considered in lieu of a degree for exceptional candidates. Minimum Years of Experience Required: 8+ years of experience in full-stack software development, with at least 3 years in a senior or lead architect role within enterprise environments. Description of Minimum Experience Required: Proven experience in Azure environments and cloud offerings (PaaS, SaaS, IaaS) - including web, database, and storage-based services, as well as data-focused solutions such as Microsoft Fabric, Azure Synapse Analytics, and Azure AI / AI Foundry services or similar. Hands-on experience with Microsoft DevOps CI/CD pipelines and Salesforce DevOps Center or equivalent; ability to integrate automated testing, version control (GIT) and deployment orchestration. Strong understanding of API-first design and integration patterns, including REST. GraphQL, and event-driven architectures for scalable enterprise systems are a plus. Proficiency with .NET, C#, and JavaScript frameworks (e.g., React, Vue, Angular) to support full-stack solutioning and system interoperability. Familiarity with OWASP and enterprise security best practices, including identity management, encryption, and compliance in multi-cloud environments. Experience leveraging Salesforce multi-cloud environments (Sales, Service, Experience, and Data Cloud) - designing, developing, and integrating platform capabilities according to Salesforce architectural best practices. Ability to translate business requirements into well-architected, composable solutions across Salesforce, Azure, and data platforms using reusable integration components and governance frameworks. Working knowledge of data management principles - including data modeling, data quality, governance, and lineage - to ensure architectural integrity across connected systems. Awareness of Artificial Intelligence and Machine Learning concepts, with exposure to AI-driven capabilities (e.g., Salesforce Einstein, Azure AI Services, or generative AI integration). Experience using data integration tools and pipelines (e.g., Azure Data Factory, Salesforce Data Cloud, or equivalent ETL/ELT) for unifying and activating enterprise data. Demonstrated experience with Agile/Scrum delivery methodologies, including code management, peer reviews, DevSecOps pipelines, and iterative release processes. Proven success designing and deploying Software-as-a-Service (SaaS) applications, understanding scalability, maintainability, and cost optimization implications. History of successful cross-functional collaboration, aligning technical design with business strategy and mentoring development teams on architecture and engineering excellence. Preferred Field of Study: Master's Degree in Computer Science, Math, Engineering, MIS, or IT related from an accredited institution Preferred Years of Experience: 10+ years of experience in software development, with a demonstrated record of success; 8+ years of experience in designing and architecting enterprise-level software or platform solutions. Description of Preferred Experience: Experience executing within recognized enterprise architecture frameworks such as TOGAF, Zachman, or Microsoft Cloud Adoption Framework. Familiarity with global regulations and accessibility standards, including WCAG 2.2, European Accessibility Act (EAA), GDPR, and other privacy, data protection, and ethical AI compliance requirements. Experience working in non-profit, mission-driven, or global organizations - demonstrating adaptability, stakeholder alignment, and cross-cultural communication. Experience working within subscription-based or membership-driven organizations, ideally leveraging Salesforce Revenue Cloud, CPQ, or related recurring revenue systems. Proven experience leading or mentoring architecture teams in multi-cloud, composable enterprise environments - balancing hands-on technical depth with architectural governance. Demonstrated success leading enterprise-scale, data-driven and AI-ready architecture initiatives, leveraging platforms such as Salesforce Data Cloud, Azure Synapse Analytics, and Microsoft Fabric to enable predictive analytics, cross-platform data governance, and AI-powered decision intelligence across the organization. Demonstrated success modernizing legacy systems or migrating enterprise applications to cloud-native, API-first, and event-driven architectures. Experience collaborating across globally distributed or hybrid teams, including in-house, offshore, and vendor partner models. Exposure to cybersecurity architecture and risk management practices, aligning with frameworks such as NIST, ISO 27001, or Zero Trust Architecture. Familiarity with modern UX and accessibility-centered design approaches, including progressive enhancement, responsive design, and inclusive design principles. Proven record influencing enterprise standards, design authorities, or architecture review boards, ensuring alignment to organizational goals. Strong understanding of Agile and scaled delivery models, such as SAFe, with emphasis on iterative architecture evolution and DevSecOps alignment. Multilingual and culturally aware communication skills, supporting collaboration across diverse international teams. Experience working with Content Management Systems (CMS) such as Sitecore, Kentico, or similar enterprise content platforms. Experience working with integrated third-party Learning Management Systems (LMS) such as BenchPrep or similar education and credentialing solutions. Competencies/Skills Required: Strong customer focus. Strong knowledge of data structures, algorithms, enterprise software, asynchronous architectures, and object-oriented programming. Ability to work independently Excellent oral and written communication skills Ability to present new ideas, approaches and information clearly Outstanding attention to detail and organizational skills Diligent work ethic and insatiable desire to learn and develop skills Ability to acquire new knowledge quickly Strong interpersonal skills Self-starter, highly motivated Time management Cultural sensitivity/awareness Team player, ability to build strong relations internally across functional areas and externally with vendors, suppliers, members, constituents, and volunteers Commitment to company purpose and values Proficiency in Microsoft Office products (Word, PowerPoint, and Excel) Collaborative Strong business acumen Creativity and entrepreneurial skills Occasional travel may be required to attend company-sponsored events, meetings, or all-hands gatherings. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $128,177.00 - USD $192,266.00 /Yr. Benefits Information Benefits Information available below: ISACA Career Opportunities and Benefits

About ISACA ISACA (************** champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 185,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 190 countries and with nearly 230 chapters worldwide, ISACA offers resources tailored to every stage of members' careers-helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview The Program Specialist I supports the effective administration of ISACA's certificate and certification exams by helping ensure consistent, secure exam delivery across test center and remote proctoring environments. This role assists with triaging and resolving customer issues escalated by the CEC related to exam delivery, candidate experience, and certification policies. The Specialist also collaborates with PSI and ISACA's cybersecurity team to support the identification, investigation, and documentation of potential exam fraud incidents. Additionally, this position contributes to the monitoring of certification-related issues, helps maintain program documentation, and supports the implementation of process improvements. Responsibilities Monitor exam fraud reports and assist in execution of the Exam Fraud Security Process Review assigned reports (weekly fraud reports, finance chargeback reports, PSI audits, secret shopping reports, PSI Data Forensic Reports) to flag potential anomalies. Support the collection of relevant data, documentation, and follow-up activities for fraud investigations. Assist with impact assessment, investigation coordination, and response execution under guidance from Certification Management and cybersecurity teams. Assist with exam question mapping and program process improvements Support mapping potentially compromised exam questions to ISACA's exam banks. Assist with the implementation and testing of certification program process improvements and workflow updates. Assist with CBT testing activities, including registration, scheduling, exam delivery, and exam day issues Monitor testing escalations and coordinate with the vendor to resolve issues. Support activities to ensure smooth exam delivery and candidate experience. Maintain certification policies, procedures, and supporting documentation Draft and update Certification Policies and Procedures under guidance from Certification Management. Help maintain exam guides, CPE policy, registration forms, and web content to ensure accurate communication of certification policies. Coordinate exam score nullifications, revocations, and related communications Assist with processing nullifications and revocations for candidates involved in exam fraud. Support preparation and distribution of notifications to candidates, ensuring compliance with established timelines and policies. Other Job Duties Respond to escalated customer service issues related to exam registration and scheduling, exam day issues, relevant retake policy exceptions, certification renewal and CPE issues. Assist with the completion of the annual ISO/ANSI audit and related report. Assist in end-to-end testing for new certificate/certification exams Create PRs for exam delivery and certification services charges Qualifications Required Field of Study: Bachelor's degree in Business Administration, Education, Information Systems, Communications, or a related field. Equivalent work experience may be considered in lieu of a degree. Minimum Years of Experience Required: 3+ years of relevant experience in a similar role or capacity, with a demonstrated record of success. Description of Minimum Experience Required: Customer service experience Prior experience in Certification program coordination Preferred Field of Study: Bachelor's degree in Business Administration, Education, Information Systems, Communications, or a related field. Preferred Years of Experience: 5+ years of relevant experience in a similar role or capacity, with a demonstrated record of success. Experience in education, certification programs, testing administration, or compliance is preferred but not required. Description of Preferred Experience: CBT exam delivery coordination experience Certification program coordination experience Customer service experience Professional Association Competencies/Skills Required: Strong Communications (both written and verbal) Customer service oriented Computer skills - specifically Microsoft Word, Excel, PowerPoint Process improvement Occasional travel may be required to attend company-sponsored events, meetings, or all-hands gatherings. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $59,095.00 - USD $82,712.00 /Yr. Benefits Information Benefits Information available below: ISACA Career Opportunities and Benefits

S u mma ry The Manager of Membership Engagement supports the planning and execution of programs and initiatives that enhance member participation, satisfaction, and retention in support of organizational goals. This role serves as a key point of contact for members, chapters, and volunteer leaders, ensuring consistent, positive engagement experiences across programs and touchpoints. The Manager works collaboratively with internal teams to deliver member-focused initiatives, track engagement outcomes, and identify opportunities to improve processes and services. This role requires strong organization, communication, and a commitment to delivering inclusive, mission-driven member experiences. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Leadership, Coaching & Skill Elevation Lead, mentor, and continuously elevate the skills of member-facing associates, ensuring strong communication, consultative service, and professional presence. Develop associates' capabilities in relationship-building, active listening, and situational communication tailored to members of all levels-from frontline staff to senior executives. Provide ongoing training and coaching in value-based conversations, sales awareness, membership benefits articulation, and growing organizational wallet share. Implement structured skill-building programs including shadowing, role-play, certifications, and performance improvement plans to maintain a high-performing customer-facing team. Foster a culture of accountability, ownership, and continuous learning, encouraging associates to proactively identify improvements and innovate. Service Delivery, Professional Communication & Member Satisfaction Ensure the team delivers superior, polished communication-oral and written-demonstrating clarity, professionalism, and adaptability to diverse member roles and industries. Drive operational excellence through one-call/one-touch resolution, reducing member effort and increasing satisfaction. Model and enforce high emotional intelligence and executive communication standards for resolving complex or escalated inquiries. Monitor service quality, tone, and accuracy, providing feedback that strengthens associate confidence and capability. Lead initiatives that increase CSAT, NPS, and overall member sentiment, including follow-through and accountability programs. Membership Growth, Sales Orientation & Wallet-Share Expansion Equip associates with consultative sales techniques, enabling them to uncover needs, position solutions, and promote relevant programs, products, and learning. Develop scripts and coaching plans that integrate value-based selling into everyday service interactions without compromising trust or service-first orientation. Oversee proactive outreach campaigns that drive renewals, onboarding engagement, certification adoption, and product participation. Collaborate with Marketing, Membership, and Product teams to align messaging and empower associates to guide members through the full suite of offerings. Analyze member lifecycle data and organizational engagement patterns to identify opportunities for expanding relationship depth and wallet share. Root-Cause Elimination, Trend Analysis & Experience Improvement Lead root-cause analysis sessions to identify systemic drivers of inquiries and develop sustainable fixes across digital, product, policy, and operational workflows. Partner cross-functionally with digital, technology, product, and web teams to eliminate friction points-logins, payments, navigation, data integrity, checkout, etc. Identify and document recurring issues and emerging trends, transforming service insights into actionable recommendations and experience improvements. Own continuous improvement projects that streamline processes, elevate associate performance, and reduce operational waste. Champion member advocacy by translating feedback into enhancements that improve digital journeys, content clarity, workflow speed, and product satisfaction. Analytics, Reporting & Operational Discipline Use data dashboards and performance analytics to guide coaching, workforce planning, quality initiatives, and process improvements. Prepare and deliver reporting on team performance, sales influence, member engagement, call drivers, trends, and operational risks. Own maintenance and accuracy of the knowledge base, ensuring associates are equipped with the right information to deliver confident, consistent service and sales messaging. Ensure compliance with data privacy, professional standards, and organizational policies, embedding these expectations into training and QA processes. Support technology and MarTech enhancements (CRM/AMS, automation tools, experience platforms) that enable associates to elevate interactions and drive measurable growth outcomes. CORE COMPETENCIES Education & Experience Typically, 5+ years' experience Bachelor's degree required. Member Engagement & Experience Supports programs and initiatives that enhance member satisfaction, participation, and retention. Delivers consistent, member-centered experiences across engagement channels and touchpoints. Responds to member needs and feedback in a timely, solutions-oriented manner. Chapter, Group & Volunteer Support Serves as a primary point of contact for chapter and group leaders Provides guidance, tools, and resources to support volunteer-led engagement. Escalates issues and shares insights with leadership as needed. Data & Reporting Tracks engagement metrics, participation, and feedback. Maintains accurate records and prepares reports to inform decision-making. Uses data to identify trends and opportunities for improvement. Communication, Stakeholders & Visibility Communicates & teams across functions. High-level proficiency in critical communication skills. Strengthens and fosters internal and external relationships. Speaks to smaller groups in area of specialty. Analytical Thinking & Problem Solving Manages and resolves operational, functional and organizational problems. Solves complex problems by taking a new perspective on existing solutions; exercises judgement based on the analysis of multiple sources of information. Knowledge & Skills Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines. Anticipates business and regulatory issues; recommends product, process or service improvements that will elevate and distinguish The IIA. Key skills: industry knowledge, talent management, problem solving, communication. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Language Skills Ability to respond to common inquiries or complaints from members, customers, volunteers, and individuals in the broader business community. Ability to consolidate data from a wide variety of sources, interpret its meaning, and present such information in a meaningful way to top management and/or volunteers. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills Expert ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This position will require work in our Headquarters office in Lake Mary, FL 40% of the time.

The Senior Director of Membership, Chapter & Group Engagement is responsible for leading strategies that strengthen member value, engagement, and retention in support of organizations mission. This role partners closely with chapters, volunteer leaders, and internal teams to deliver inclusive, consistent, and meaningful experiences that foster connection, participation, and long-term member commitment. The Senior Director provides strategic direction and operational leadership to support a diverse network of chapters and groups, leveraging data, insights, and best practices to enhance engagement models, support volunteer success, and ensure alignment with organizational priorities and community needs. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Member & Customer Growth Strategy Own strategy and execution across the full membership lifecycle: awareness → acquisition → onboarding → engagement → renewal → win-back. Develop segmentation-based marketing and personalized journeys for students, career professionals, global members, and organizational members. Design programs that increase retention, lifetime value, and cross-sell/upsell into products, certifications, events, and learning. Proven ability to architect scalable acquisition and retention strategies grounded in service delivery expertise, value proposition clarity and market segmentation. Expertise in developing lifecycle frameworks that convert awareness into activation, engagement, and long-term loyalty. Experience optimizing acquisition funnels through demand generation, conversion optimization, and retention modeling. Deep understanding of subscription economics, renewal mechanics, and member journey analytics. Loyalty, Retention & Value Optimization Ability to design and operationalize loyalty models that increase lifetime value and share of wallet. Experience with behavioral segmentation, propensity modeling, and churn prediction to drive personalized retention campaigns. Knowledge of member or customer satisfaction metrics (NPS, CES, engagement scoring) and their linkage to revenue growth. Capability to deploy AI-driven personalization and targeted content to reinforce perceived and realized member value. Market Expansion & Share Growth Track record of expanding addressable markets through audience insights, partnership ecosystems, and new product or membership tiers. Experience conducting market segmentation and positioning analyses to identify under-penetrated or high-potential segments. Ability to align brand and value proposition to emerging needs and digital behaviors of evolving member demographics. Expertise in competitive benchmarking and differentiation strategies to expand relevance and share of market voice. Data-Driven Engagement & Experience Design Proficiency in leveraging analytics and customer data platforms to map engagement behaviors and optimize touchpoints. Experience in personalization engines, recommendation models, and predictive content delivery. Ability to interpret data to drive cross-sell, upsell, and engagement-based monetization opportunities. Skilled in experience design that integrates marketing, product, and service delivery around customer value drivers. Content Strategy & Thought Leadership Direct content strategy that supports member engagement, industry leadership, and product demand. Oversee editorial calendars, blogs, newsletters, research reports, podcasts, video, and social media. Develop narratives and thought-leadership themes that advance the organization's mission and market relevance. CORE COMPETENCIES Education & Experience Typically, 10+ years related experience is required. Bachelor's degree required; Masters/MBA preferred. Industry specific credential preferred. Strategic Execution Translates organizational and departmental strategy into actionable plans and measurable outcomes. Leads complex initiatives from concept through execution. Balances strategic thinking with hands-on execution. Member Engagement & Experience Leads strategies that enhance member value, satisfaction, and long-term engagement. Designs and optimizes members' journeys across chapters, groups, and programs. Uses member feedback and insights to continuously improve the experience. Chapter & Volunteer Partnership Builds strong, collaborative relationships with chapter and volunteer leaders Supports and enables volunteer success through tools, training, and clear expectations. Balances consistency with flexibility to meet local chapter and group needs. Communication, Stakeholders & Visibility Communicates complex issue, strategies and changes effectively and helps team(s) understand, engage and contribute meaningfully to organization wide objectives. Presents critical business information to internal and external groups. Interaction with members, students, committees, task forces, state bodies, etc. Displays diplomacy & tact in representing The IIA & profession. Speaks to large groups on wide range of topics. Analytical Thinking & Problem Solving Evaluates key business & organizational challenges with some assessment of cross-functional impact. Identifies and resolves complex technical, operational, and organizational problems and solutions require judgement based and application of existing and new solutions and concepts. Knowledge & Skills Requires broad and comprehensive understanding on different business processes, theories and practices. Applies broad business knowledge to drive financial and operational performance across team(s). Key Skills: industry knowledge, public speaking, leadership skills, talent management, strategic thinking, problem solving, negotiating, consulting, budget, communication. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Language Skills Ability to respond to common inquiries or complaints from members, customers, volunteers, and individuals in the broader business community. Ability to consolidate data from a wide variety of sources, interpret its meaning, and present such information in a meaningful way to top management and/or volunteers. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills Expert ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This position will require work in our Headquarters office in Lake Mary, FL 40% of the time.

The Senior Accountant plays a critical role in maintaining financial integrity and ensuring compliance with accounting standards. This position involves recording financial transactions, preparing complex account reconciliations, and supporting various accounting functions. The ideal candidate will demonstrate a strong understanding of accounting principles, possess excellent analytical skills, and contribute to the overall efficiency of the accounting department. This position requires an ability to function in a fast-paced deadline driven environment. This role is responsible for complex account reconciliations, including research and understanding of the account activity, learning and understanding all aspects of the revenue/expense cycle within The IIA. This role will participate in month end close by preparing required schedules and journal entries; will also be responsible for preparing audit documentation and researching issues as they arise. This role requires extensive experience working in cloud-based accounting software and is responsible for building reports and troubleshooting issues within the tool. This team strives to cross train and support each other in meeting deadlines, hence the ability to collaborate and communicate effectively is very important. Key Responsibilities: Financial Record Management : Maintain and update financial records, ensuring accuracy and compliance with accounting standards. Work with Large and Complex Data Sets : This involves handling and analyzing extensive and intricate financial data to support revenue recognition journal entries. This task requires proficiency in managing large data sets using analysis tools and software. Complex Account Reconciliations : Perform regular reconciliations of general ledger accounts, such as, deferred revenue, accounts receivable, and cash to ensure accuracy of account balances. Reporting: Prepare monthly, quarterly, and annual financial reports, including balance sheets and income statements, and assist with variance analysis. Create and Update Reports and Queries: Develop reports and queries in accounting software for all team members to use. Troubleshoot issues in accounting software: Ability to research and resolve issues with reports and data to support team inquiries. Provide Accounting Support : Be well-versed in department policies and systems to answer accounting-related questions from colleagues in various departments and at all organizational levels. Resolve Unprecedented Issues: Proactively Identify, research, and resolve complex and unusual accounting issues that may arise during financial operations. Special Projects and Ad-Hoc Reporting : Assist the Senior Manager, Financial Reporting and the Controller with special projects and provide ad-hoc reports as needed. Document and Update Processes : Effective documentation of processes and procedures to ensure seamless coverage for team members. Audit Support : Assist with internal and external audits by providing supporting documentation and addressing inquiries. Process Improvement : Identify and implement process improvements to enhance efficiency within the accounting function. Collaboration : Work closely with other departments to provide financial insights and support decision-making. Supervisory Responsibilities No direct supervisory responsibilities. Qualifications Education: A bachelor's degree in accounting, Finance, or a related field. Experience : Minimum Five years accounting experience, including general ledger account analysis. Three-five years of audit experience is preferred. Required Skills: Advanced Microsoft Excel abilities Proven ability to meet critical deadlines. Strong personal time management skills Self-motivation and ability to work with limited supervision. Excellent analytical and problem-solving skills, with sharp attention to detail Ability to interpret data, identify and resolve issues Hands on experience with Net Suite Accounting system is preferred. Strong communication and interpersonal skills, capable of effectively interacting with various stakeholders. Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to apply concepts of basic algebra. Ability to read and interpret documents such as financial terms in leases and contracts, policies, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Multiple language ability is an asset in any role with The IIA. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This position will require work in our Headquarters office in Lake Mary, FL 40% of the time.

S u mma ry The Senior Director of Marketing and Growth Solutions is responsible for leading integrated marketing strategies that drive customer acquisition, engagement, and revenue growth. This role partners closely with cross-functional teams to translate business objectives into scalable, data-driven marketing solutions across channels and customer services. The Senior Director provides strategic direction while maintains strong execution oversight, leveraging analytics, experimentation, and innovation to optimize performance and deliver measurable growth outcomes. This role leads high-performing teams and ensures alignment between marketing initiatives and broader business goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Strategic Marketing Leadership & Thought Partnership Serve as the organization's senior marketing thought leader, setting vision for modern, data-driven, AI-enabled, omnichannel marketing. Develop enterprise-wide marketing strategies that strengthen brand relevance, accelerate membership growth, and increase product adoption. Act as a strategic advisor to executive leadership, providing insights on market dynamics, member behavior, competitive threats, and growth opportunities. Lead the transformation of marketing practices from traditional channel execution to a unified, insight-driven, design-led marketing ecosystem. Champion innovation, introducing new methodologies, technologies, and frameworks that elevate the sophistication and impact of marketing operations. AI-Enabled Marketing & Data Science Integration Drive adoption of AI tools and models across marketing, including segmentation, predictive analytics, content generation, personalization, and journey orchestration. Translate marketing data science outputs (propensity models, churn scores, product adoption insights) into actionable programs and account strategies. Define requirements for data integration, attribution, and measurement frameworks, ensuring marketing decisions are grounded in analytics and experimentation. Oversee development of marketing performance dashboards, enabling real-time visibility into campaign ROI, funnel metrics, and segment-level behavior. Ensure AI and machine learning models are leveraged responsibly, ethically, and in accordance with member privacy and organizational standards. Agency-Grade Design, Creative & Campaign Excellence Lead the organization's marketing creative strategy, ensuring agency-level quality, modern visual identity, and best-in-class storytelling. Architect and oversee high-impact campaigns using agency-grade methodologies (briefing, creative exploration, copy + design development, iterative testing, multichannel rollout). Ensure marketing programs are insight-led, with clear audience targets, value propositions, message hierarchies, and expected outcomes. Champion high standards of creative excellence, collaborating with brand and creative services to elevate design, photography, video, and UX-driven digital assets. Establish a structured creative and campaign development process, integrating research, data, experimentation, and rapid prototyping. Growth Solutions, Member Value & Commercial Mindset Lead development of growth strategies across membership, certifications, learning products, events, and enterprise/group offerings. Partner with product and membership teams to align marketing programs with persona-driven insights, segmentation, and lifecycle strategies. Oversee development of “growth plays” and solution bundles, packaging membership benefits and products to solve organizational customer needs. Guide pricing, offer testing, cross-sell, and upsell strategies, ensuring marketing programs support revenue optimization and LTV expansion. Identify new markets, vertical opportunities, and prospect segments, driving outreach and go-to-market strategies for each. Account Management Leadership & Strategic Partner Engagement Lead and mentor a team of account managers, ensuring they act as strategic marketing advisors to internal partners and external organizational clients. Define account management frameworks that incorporate data insights, renewal likelihood, product engagement, and organizational-level marketing opportunities. Ensure account teams leverage marketing data science and creative assets, delivering integrated, high-performing marketing programs to their partners. Cultivate relationships with key organizational clients, chapter leaders, enterprise customers, and internal stakeholders to advance growth priorities. Establish operating rhythms, including business reviews, performance check-ins, insight briefings, and campaign planning sessions to ensure alignment and accountability. CORE COMPETENCIES Education & Experience Typically, 10+ years related experience is required. Bachelor's degree required; Masters/MBA preferred. Industry specific credential preferred. Strategic Execution Translates organizational and departmental strategy into actionable plans and measurable outcomes. Leads complex initiatives from concept through execution. Balances strategic thinking with hands-on execution. Functional Expertise Deep expertise within marketing discipline(s) relevant to the role (e.g., demand generation, brand, digital, and product marketing). Applies best practices and industry trends to improve performance and outcomes. Serves as subject matter expert and trusted advisor to leadership. Data Driven Uses data, insights, and performance metrics to guide priorities and optimize results. Makes informed recommendations supported by analysis and business impact. Communication, Stakeholders & Visibility Communicates complex issue, strategies and changes effectively and helps team(s) understand, engage and contribute meaningfully to organization wide objectives. Presents critical business information to internal and external groups. Interaction with members, students, committees, task forces, state bodies, etc. Displays diplomacy & tact in representing The IIA & profession. Speaks to large groups on wide range of topics. Analytical Thinking & Problem Solving Evaluates key business & organizational challenges with some assessment of cross-functional impact. Identifies and resolves complex technical, operational, and organizational problems and solutions require judgement based and application of existing and new solutions and concepts. Knowledge & Skills Requires broad and comprehensive understanding on different business processes, theories and practices. Applies broad business knowledge to drive financial and operational performance across team(s). Key Skills: industry knowledge, public speaking, leadership skills, talent management, strategic thinking, problem solving, negotiating, consulting, budget, communication. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Language Skills Ability to respond to common inquiries or complaints from members, customers, volunteers, and individuals in the broader business community. Ability to consolidate data from a wide variety of sources, interpret its meaning, and present such information in a meaningful way to top management and/or volunteers. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills Expert ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This position will require work in our Headquarters office in Lake Mary, FL 40% of the time.

About ISACA ISACA (************** champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 185,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 190 countries and with nearly 230 chapters worldwide, ISACA offers resources tailored to every stage of members' careers-helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview The Principal, Emerging Technologies & Professional Practices plays a critical role in shaping ISACA's technical content strategy and advancing the organization's position as a global thought leader in digital trust and innovation. This individual is responsible for leading the development of practical, forward-looking content and tools that reflect current and emerging trends in cybersecurity, cloud, AI, and other disruptive technologies. The Principal serves as a subject matter expert and strategic advisor within the organization, providing internal guidance and external representation on matters related to emerging technologies. In addition, this position plays a key role in building hands-on, experiential learning environments and advocating for the inclusion of technical competencies across ISACA's professional practice areas. Responsibilities Lead development of emerging technical content for training, knowledge certificates, research deliverables, etc. that will enhance the capabilities of ISACA members and bring value to the enterprise where they are employed. This includes providing suggestions for materials and references that need to be included in content deliverables and assessing the qualifications of subject matter experts to support development and review activities. Develop high-quality virtual laboratory environments according to supplied content and test functionality. Implement best practices and branding guidelines on various credentialing deliverables Partner and collaborate with the Events Programming Director to inform appropriate content is included in ISACA conferences, podcasts, ISACA TV and industry articles. Evaluate conference submission proposals and review final presentations. Acts as internal subject matter expert (SME) in the Emerging Technology Professional Practices for ISACA Global and recruits, mobilizes, manages and supports assigned volunteer groups of SMEs to ensure successful achievement of project objectives by leading and facilitating the work of the group. Serve as ISACA technical lead for hands-on item development in assigned groups to support the achievement of ISACA objectives. Aid in research and development efforts for new tools, techniques and capabilities for inclusion in credentialing programs. Respond to customer support tickets in a timely fashion with detailed explanations and escalate tickets to management when necessary Participate in activities necessary to support and develop strategic alliances to increase the visibility of ISACA. Qualifications Required Field of Study: Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, Engineering, Instructional Design, or a closely related technical discipline is required Minimum Years of Experience Required: 8-10 years Description of Minimum Experience Required: Designing, developing, or managing technical content, including training programs, research deliverables, or credentialing materials in emerging technologies (e.g., cybersecurity, cloud, AI, blockchain). Creating or implementing hands-on learning environments such as virtual labs or simulation-based assessments. Working with subject matter experts or volunteer technical groups to guide content or credential development. Supporting conferences, webinars, podcasts, or other educational events through content review, speaker support, or technical validation. Experience using the following cybersecurity-related tools, products, and features: CyberChef, Kibana, Metasploit Framework, Nmap, OpenVAS, Security Onion, Wireshark, hashing tools Proficiency with scripting languages e.g., minimally, PowerShell and Python. Experience creating hands-on, lab-based activities. Preferred Field of Study: Masters degree in Cybersecurity, Technology Management, Information Systems, Digital Learning, or Educational Technology Preferred Years of Experience: 10+ years Description of Preferred Experience: Developing performance-based assessments or technical simulations aligned to professional certification or upskilling programs. Utilizing learning management systems (LMS) and tools for online lab deployment (e.g., AWS CloudLabs, Cyberbit, RangeForce, or similar). Experience securing AI solutions Professional Association/volunteer engagement Certification and Licensing Requirements (Preferred): AWS Cloud Practitioner, AWS Certified AI Practitioner, Azure Associate (ANY), CCOA, CEH, CISSP, CISM Competencies/Skills Required: Strategic and systems-level thinking with ability to translate technical trends into practical guidance Excellent written and verbal communication skills, including experience producing professional publications or content Strong collaboration skills with the ability to work cross-functionally and across global time zones Passion for innovation, learning, and advancing the profession Requires periodic travel (5-10%) to industry and/or ISACA events to support thought leadership and evangelism of research. Compensation The annual salary range for this position is between $109,138 - $163,759 (minimum to maximum). Please note that compensation details listed in US job postings reflect the base salary only, and do not include benefits or bonus (or commission if a Sales role). Our salary ranges are based on role and level. Individual pay within the range depends on factors like skills, experience, market trends, internal equity, and relevant education or training. Job postings may cover multiple career levels, and ranges can shift over time with market changes. Your recruiter can walk you through the salary range, incentives, and benefits specific to this role during the hiring process. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $109,138.00 - USD $163,759.00 /Yr. Benefits Information ISACA Career Opportunities and Benefits