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Claims Analyst jobs at The J.M. Smucker Co.

- 134 jobs
  • Workers Comp Claims Oversight Specialist

    Samuel Hale 4.6company rating

    Rancho Cordova, CA jobs

    Join Our Dynamic Team as a Workers' Comp Claims Oversight Specialist! Claims Oversight Specialist Job Type: Full-time Exempt Salary: $71,000 - $95,000 Who We Are: EmployInsure LLC delivers Engineered Employment Products designed to eliminate gaps from antiquated practices and enable Frictionless Employment for customers across the employment value chain. Our Mission is to inspire and redefine the relationship between industry and individual by transparently connecting all buyers and sellers of talent to create maximum value . Our diverse team is powered by forward-thinkers, innovators, and rapid problem-solvers. We are committed to making a significant impact to scale the company. We believe in fostering a collaborative and inclusive work environment where every voice is heard and valued. EmployInsure is the parent company of its brands; Samuel Hale and Evoove, in exclusive partnership with the PACT. To learn more about us and our family of companies, check out our websites! Home - Samuel Hale - California Workers' Comp Fraud Savings Evoove | Centralized Staffing Solutions The PACT Life - Welcome to The PACT Our Core Values: Entrepreneurial Spirit: A mindset that involves seeking out change, taking risks, and pursuing new opportunities. Quest for a Deeper Understanding: A true professional never stops getting better at their craft. They practice and measure, and debate over their understanding of the truth, embodying a growth mindset. The Stockdale Paradox: We confront the brutal honesty of our current reality while always maintaining an unwavering faith in our ability to overcome all challenges that get in our way. We have toughness, determination, and passionate belief! Job Description: We seek to hire an experienced Claims Oversight Specialist to join our claims oversight team. The ideal candidate will have experience in California workers' compensation, denying, settling, or authorizing payments to workers' comp claims. In this role, you will be responsible for corresponding with policyholders, claimants, witnesses, attorneys, etc., to gather important information to support contested claims. Investigating claims and compiling reports within the given timeframe after receipt of the first injury report Preparing and delivering claims updates and reviews to internal stakeholders and clients Strategically handle investigations and tactically tackle issues Requesting records as required Notifying the employer of his or her claim determination based on findings Collecting and evaluating claims and authorizing payments Keeping in contact with the injured worker and the medical professionals concerning the status of the injury and plans for treatment Contacting the claimant's employers or doctors for additional information if the claim is questionable Assessing settlement decisions and opportunities Being present at mediations, either by phone or in person Ensuring that injured workers are taken care of appropriately and on time Basic Qualifications: 2+ years of direct workers' comp claims experience 1+ years of California workers' comp experience Good time management skills Adequate knowledge of relevant regulations Skilled customer service skills and attention to detail Demonstrated experience investigating workers' comp claims Excellent customer support Extensive claim review experience Prior claim settlement experience Insurance claims management software experience and technical proficiency We Offer a Best-in-Class Professional Benefits Package to Support our Employees: Comprehensive premium Healthcare Coverage: Medical, dental, and vision plans: Employees 100% covered by the company. Low deductibles for spouse/partner and dependents Generous Paid Time Off: Unlimited paid time off policy and paid holidays Profit Sharing Plan: Share in the success of the company Retirement Savings Plans: 401(k) with 5% company match to help you secure your financial future Lifetime pension plan: Vest into our pension plan for a lifetime income Wellness Support: Access to wellness programs, mental health resources, financial counseling, legal support, and employee assistance programs. Professional Growth Opportunities: Learning resources to help you thrive. Death Benefits: Company-paid to protect you and your loved ones. Flexible Work Options: Hybrid or remote work arrangements (where applicable). Exclusive Perks: Employee discounts, commuter benefits, and more. Join us and experience a benefits package designed to empower your well-being, career growth, and personal goals! Samuel Hale is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Samuel Hale is an E-Verify company. For more information, please review our Participation and Your Right to Work. California Privacy Notice for Job Applicants If you are a California resident, we collect and use the personal information you provide in your application for recruiting, hiring, and compliance purposes in accordance with the CCPA/CPRA. We do not sell or share applicant personal information as those terms are defined by law. For details about what we collect, how we use it, and your privacy rights, please review our California Applicant & Employee Privacy Notice at ********************************* or contact us at ****************************.
    $71k-95k yearly 4d ago
  • Deduction Analyst

    Joh 4.2company rating

    Billerica, MA jobs

    This position obtains financial data and other documentation for use in paying customer invoices and clearing customer deductions. Responsibilities: Pays and/or clears invoices before customer deducts from client Clears deductions / Problem solving / Performing research to resolve client inquiries Validate and clear customer audits Keeps an organized filing system Maintains detailed working knowledge of assigned clients' policies and procedures and conforms to these requirements All of the above is performed through the direction of the account executive and client, whether it be on a Trade Promotion Management (TPM) System (such as AFS, Adesso, Demantra, Quick Base, Siebel, Account Review, Vistex, etc.), telephone systems, or company's forms Other duties as assigned SKILLS / KNOWLEDGE / ABILITIES REQUIRED Language Skills • Ability to read and interpret documents such as client instruction manuals, and JOH company procedure manuals • Ability to write routine reports and clear correspondence • Ability to speak effectively Mathematical Skills • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages • Must have knowledge of basic mathematical concepts • Ability to use calculator to perform simple functions Reasoning Ability ▪ Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form ▪ Ability to deal with problems involving several concrete variables in standardized situations ▪ Ability to work independently to research and resolve issues Computer Skills • Word • Excel • Outlook • Other applications as necessary • Keyboard speed and accuracy PERFORMANCE AND/OR EDUCATION PREREQUISITES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the essential duties, responsibilities and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma and one to two years of related experience preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. Specific vision abilities required by this job include close vision. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. HAZARDS Only those present in a normal office setting
    $67k-99k yearly est. 3d ago
  • Claims Processor

    George's 4.6company rating

    Remote

    Requirements Education and Experience • High School Diploma or equivalent and some college preferred. • One year of office experience, with experience with insurance claims, self-insurance, pooled insurance, or Joint Powers Authorities a plus. • At least one (1) year of using Microsoft Windows on a PC including Microsoft Word, Excel, Outlook (no PowerPoint). • Knowledge relating to the handling of public entity liability claims a plus. • Excellent written and verbal communication skills Please see our privacy policy: ****************************************************************************************** Equal Employment Opportunity George Hills Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including natural hair texture and hairstyles), color, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, transgender (including whether or one is transitioning, have transitioned, or may be perceived to be in transition), religious creed (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic characteristics or information, cancer or record or history of cancer, or AIDS/HIV status), sexual orientation, military or veteran status, reproductive health decisions, off-duty cannabis use (that does not cause on-the-job impairment), any combination of the above characteristics, or any other characteristic protected by applicable federal, state, or local laws, regulations or ordinances. George Hills Company strictly prohibits discrimination, harassment, and retaliation in all employment practices, including recruitment, hiring, promotion, training, compensation, benefits, and termination. Salary Description $22-$26.50
    $33k-48k yearly est. 60d+ ago
  • Workers Comp Claims Analyst

    Osmose Utilities Services 4.4company rating

    Atlanta, GA jobs

    The Claims Analyst will play a key role in supporting the Company s multi-jurisdictional workers compensation program by managing, tracking, and analyzing employee injury claims. This position will ensure timely reporting, investigation, and resolution of claims in compliance with state laws and Company policies. The ideal candidate will have some prior experience handling or supporting workers compensation claims and is eager to grow their expertise in a fast-paced, field-oriented environment. Responsibilities: Coordinate the intake, reporting, and follow-up of work-related injury and illness claims. Assess the classification of each claim (first aid, medical only, lost time, or controverted) and manage accordingly, including support of internal investigations to determine root cause and acceptance or denial of claims as applicable. Serve as a primary liaison between injured employees, supervisors, third-party administrators (TPAs), and insurance carriers. Monitor claim status and ensure timely and accurate claim documentation and communication, including timely claim updates to relevant field and safety personnel. Assist with and/or coordinate return-to-work programs and modified duty assignments. Work directly with outside counsel to document and defend controverted claims. Collaborate with HR to ensure compliance with applicable employment laws. Handle administrative claims functions, including completion of state board forms, light-duty offer letters, check requests, invoices, and mail processing. Support safety and risk management initiatives and contribute to projects that further the Company s safety objectives. Perform other related duties as assigned. Requirements: A bachelor s degree or Associate in Claims (AIC) certification is preferred but not required. Two or more years experience in workers compensation claims management. Must be familiar with claims practices and OSHA rules and regulations. A proven ability to acquire new knowledge and expertise as necessary to function as a resource for others. Working knowledge of MS Office products and RMIS software beneficial but not required. Highly motivated self-starter with excellent verbal and written communication skills. Embrace core values of the Company. Commitment to supporting all Company policies. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, climb stairs, sit and use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Must be able to lift up to 10 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The noise level may increase in certain areas of the Company locations. About Osmose: Osmose is the market-leading provider of critical resiliency, assessment, and restoration services for electric transmission, distribution, and telecommunications companies. Benefits: Come grow with us! Full-time employees enjoy a comprehensive benefits package that includes: Medical Insurance and Health Savings Account with company contribution Dental, Vision, Life Insurance, STD, LTD, Critical Illness Plan and more! 401(k) with excellent company match Paid time off (vacation, sick, floating holidays) Osmose is an Equal Opportunity employer. EOE M/F/Disabled/Vet
    $37k-57k yearly est. 29d ago
  • {"title":"Workers Comp Claims Analyst"}

    Osmose Utilities Services, Inc. 4.4company rating

    Atlanta, GA jobs

    The Claims Analyst will play a key role in supporting the Companys multi-jurisdictional workers compensation program by managing, tracking, and analyzing employee injury claims. This position will ensure timely reporting, investigation, and resolution of claims in compliance with state laws and Company policies. The ideal candidate will have some prior experience handling or supporting workers compensation claims and is eager to grow their expertise in a fast-paced, field-oriented environment. Responsibilities: * Coordinate the intake, reporting, and follow-up of work-related injury and illness claims. * Assess the classification of each claim (first aid, medical only, lost time, or controverted) and manage accordingly, including support of internal investigations to determine root cause and acceptance or denial of claims as applicable. * Serve as a primary liaison between injured employees, supervisors, third-party administrators (TPAs), and insurance carriers. * Monitor claim status and ensure timely and accurate claim documentation and communication, including timely claim updates to relevant field and safety personnel. * Assist with and/or coordinate return-to-work programs and modified duty assignments. * Work directly with outside counsel to document and defend controverted claims. * Collaborate with HR to ensure compliance with applicable employment laws. * Handle administrative claims functions, including completion of state board forms, light-duty offer letters, check requests, invoices, and mail processing. * Support safety and risk management initiatives and contribute to projects that further the Companys safety objectives. * Perform other related duties as assigned. Requirements: * A bachelors degree or Associate in Claims (AIC) certification is preferred but not required. * Two or more years experience in workers compensation claims management. * Must be familiar with claims practices and OSHA rules and regulations. * A proven ability to acquire new knowledge and expertise as necessary to function as a resource for others. * Working knowledge of MS Office products and RMIS software beneficial but not required. * Highly motivated self-starter with excellent verbal and written communication skills. * Embrace core values of the Company. * Commitment to supporting all Company policies. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, climb stairs, sit and use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Must be able to lift up to 10 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The noise level may increase in certain areas of the Company locations. About Osmose: Osmose is the market-leading provider of critical resiliency, assessment, and restoration services for electric transmission, distribution, and telecommunications companies. Benefits: Come grow with us! Full-time employees enjoy a comprehensive benefits package that includes: * Medical Insurance and Health Savings Account with company contribution * Dental, Vision, Life Insurance, STD, LTD, Critical Illness Plan and more! * 401(k) with excellent company match * Paid time off (vacation, sick, floating holidays) Osmose is an Equal Opportunity employer. EOE M/F/Disabled/Vet
    $37k-57k yearly est. 20d ago
  • Priority Claims Specialist III

    Hanger, Inc. 3.9company rating

    Remote

    Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? The Priority Claims Specialist III - Remote will ensure payment for services provided is accurate, timely and fully documented. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established Hanger policies and compliance programs. Provides strict adherence to adjustment, refund and write-off policies/procedures as outlined in Hanger Clinic Standard Operating Procedures. Maintain exceptional support and communication with all partners, internal and external. This is a high-dollar medical collections role operating within a Centralized Revenue Cycle Team. This is a full time, remote opportunity. Schedule will be Monday - Friday, day shift. Your Impact Responsibilities for the role will include: * Maintain a working knowledge and understanding of DMEOPS CPT and ICD-10 codes. * Utilize the company billing and collections system to identify and resolve any claims that have been unpaid, short paid and/or denied. * Review EOB's and other correspondence from insurance companies for correct reimbursement according to rules and regulations and contract terms. * Follow up with insurance companies by online portal, phone, email and/or fax. * Identify billing errors and submitted corrected claims insurance carriers. * Provide timely and accurate follow up on accounts until they are resolved. * File and follow up on appeals and disputes. * Communicate identified AR issues that may cause payment delays or write offs to management. * Document all findings with clear and concise detail. * Research insurance guidelines and manuals for additional information. * Perform adjustments in the system as needed. * Submit medical records upon request. * Resolves outstanding accounts receivable problems. Respond to and resolve inquiries from customers or external collection resources. * Primary focus is on complex denials and appeals. * Review, monitor and resolve assigned encounters and all assigned reports. * Identify issues attributing to account delinquency and discuss them with management as needed. * Provide timely follow-up on all tasks. * Effective communication with Patient Care Clinics related to collection efforts. * Complete, review, and research any deficiency to ensure that any deficiency is properly addressed and resolved. Minimum Qualifications Minimum * High school education or equivalent * 5+ years of related experience to include at least one of the following areas: Insurance reimbursement, medical policy, payor appeal requirements or patient collection laws. * Experience in a medical office. Preferred * Associate's degree. * Experience with NextGen and/or OnBase. * Licensed Medicare auditor or Certified Medical Audit Specialist Knowledge and Skill: * Attention to detail with the ability to quickly identify trends. * Strong communication and interpersonal skills. * Working knowledge of the Medicare audit, appeals, reimbursement, Local Coverage Determinations (LCDs), and policy articles. * Working knowledge of medical terminology. * Self-starter / take initiative to proactively resolve problems. * Ability to multi-task. * Strong sense of personal accountability to meet deadlines. * Working knowledge of MS Office suite programs. * Working knowledge of Electronic Health Records (EHR); such as, OPS and NextGen * Demonstrated ability to pull data and migrate into online records management systems such as OnBase; * Demonstrate high ethical standards regarding confidential patient and billing information. Additional Success Factors The ideal candidate will also demonstrate: * Strong interpersonal, oral (including telephone) and written communication skills, including the ability to follow written and verbal directions. * Works well under pressure * Attention to detail with the ability to quickly identify trends. * Resourceful and flexible team player who excels at building trusting relationships with patients, insurance companies and colleagues. * Excellent knowledge and understanding of state, federal, regional collection and reimbursement laws, HIPAA and other medical insurance regulations and terminology (CPT, ICD-9, HCPCS, modifiers, coding, and documentation guidelines) for private payer, state and federal plans including coding, billing and reimbursement protocols. * Proficient computer skills including Windows based office technologies (ex. Word, Excel, PowerPoint), e-mail and automated billing systems. * Excellent organizational skills and the ability to manage multiple tasks (ex. multitasking) with a high degree of detail orientation while working in a fast-paced environment. * Keep the patient at the center of everything that you do, building lifelong trust. * Foster open collaboration and constructive dialogue with everyone around you. * Continuously innovate new solutions, influencing and responding to change. * Focus on superior outcomes and calibrate work processes for outstanding results. #LI-Remote Pay range of $17.97 to $29.94 per hour + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables. Our Investment in You * Competitive Compensation Packages * 8 Paid National Holidays & 4 additional Floating Holidays * PTO that includes Vacation and Sick time * Medical, Dental, and Vision Benefits * 401k Savings and Retirement Plan * Paid Parental Bonding Leave for New Parents * Flexible Work Schedules and Part-time Opportunities * Generous Employee Referral Bonus Program * Mentorship Programs- Mentor and Mentee * Student Loan Repayment Assistance by Location * Relocation Assistance * Regional & National traveling CPO/CO/CP opportunities * Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HRC
    $18-29.9 hourly Auto-Apply 3d ago
  • Priority Claims Specialist III

    Hanger, Inc. 3.9company rating

    Remote

    Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? The Priority Claims Specialist III - Remote will ensure payment for services provided is accurate, timely and fully documented. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established Hanger policies and compliance programs. Provides strict adherence to adjustment, refund and write-off policies/procedures as outlined in Hanger Clinic Standard Operating Procedures. Maintain exceptional support and communication with all partners, internal and external. This is a high-dollar medical collections role operating within a Centralized Revenue Cycle Team. This is a full time, remote opportunity. Schedule will be Monday - Friday, day shift. Your Impact Responsibilities for the role will include: * Maintain a working knowledge and understanding of DMEOPS CPT and ICD-10 codes. * Utilize the company billing and collections system to identify and resolve any claims that have been unpaid, short paid and/or denied. * Review EOB's and other correspondence from insurance companies for correct reimbursement according to rules and regulations and contract terms. * Follow up with insurance companies by online portal, phone, email and/or fax. * Identify billing errors and submitted corrected claims insurance carriers. * Provide timely and accurate follow up on accounts until they are resolved. * File and follow up on appeals and disputes. * Communicate identified AR issues that may cause payment delays or write offs to management. * Document all findings with clear and concise detail. * Research insurance guidelines and manuals for additional information. * Perform adjustments in the system as needed. * Submit medical records upon request. * Resolves outstanding accounts receivable problems. Respond to and resolve inquiries from customers or external collection resources. * Primary focus is on complex denials and appeals. * Review, monitor and resolve assigned encounters and all assigned reports. * Identify issues attributing to account delinquency and discuss them with management as needed. * Provide timely follow-up on all tasks. * Effective communication with Patient Care Clinics related to collection efforts. * Complete, review, and research any deficiency to ensure that any deficiency is properly addressed and resolved. Minimum Qualifications Minimum * High school education or equivalent * 5+ years of related experience to include at least one of the following areas: Insurance reimbursement, medical policy, payor appeal requirements or patient collection laws. * Experience in a medical office. Preferred * Associate's degree. * Experience with NextGen and/or OnBase. * Licensed Medicare auditor or Certified Medical Audit Specialist Knowledge and Skill: * Attention to detail with the ability to quickly identify trends. * Strong communication and interpersonal skills. * Working knowledge of the Medicare audit, appeals, reimbursement, Local Coverage Determinations (LCDs), and policy articles. * Working knowledge of medical terminology. * Self-starter / take initiative to proactively resolve problems. * Ability to multi-task. * Strong sense of personal accountability to meet deadlines. * Working knowledge of MS Office suite programs. * Working knowledge of Electronic Health Records (EHR); such as, OPS and NextGen * Demonstrated ability to pull data and migrate into online records management systems such as OnBase; * Demonstrate high ethical standards regarding confidential patient and billing information. Additional Success Factors The ideal candidate will also demonstrate: * Strong interpersonal, oral (including telephone) and written communication skills, including the ability to follow written and verbal directions. * Works well under pressure * Attention to detail with the ability to quickly identify trends. * Resourceful and flexible team player who excels at building trusting relationships with patients, insurance companies and colleagues. * Excellent knowledge and understanding of state, federal, regional collection and reimbursement laws, HIPAA and other medical insurance regulations and terminology (CPT, ICD-9, HCPCS, modifiers, coding, and documentation guidelines) for private payer, state and federal plans including coding, billing and reimbursement protocols. * Proficient computer skills including Windows based office technologies (ex. Word, Excel, PowerPoint), e-mail and automated billing systems. * Excellent organizational skills and the ability to manage multiple tasks (ex. multitasking) with a high degree of detail orientation while working in a fast-paced environment. * Keep the patient at the center of everything that you do, building lifelong trust. * Foster open collaboration and constructive dialogue with everyone around you. * Continuously innovate new solutions, influencing and responding to change. * Focus on superior outcomes and calibrate work processes for outstanding results. #LI-Remote Pay range of $20.00 to $25.00 per hour + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables. Our Investment in You * Competitive Compensation Packages * 8 Paid National Holidays & 4 additional Floating Holidays * PTO that includes Vacation and Sick time * Medical, Dental, and Vision Benefits * 401k Savings and Retirement Plan * Paid Parental Bonding Leave for New Parents * Flexible Work Schedules and Part-time Opportunities * Generous Employee Referral Bonus Program * Mentorship Programs- Mentor and Mentee * Student Loan Repayment Assistance by Location * Relocation Assistance * Regional & National traveling CPO/CO/CP opportunities * Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HRC
    $20-25 hourly Auto-Apply 39d ago
  • Supervisor, Warranty and Claims

    Rheem 4.8company rating

    Oxnard, CA jobs

    The Warranty Supervisor is responsible for overseeing the division's Warranty Professionals and providing service to internal and external customers on complex issues including determining customer requests, warranty decisions and ensuring timely resolution. This position will be onsite in Oxnard CA A minimum of 5 years of experience in customer service or customer call center operations, or an equivalent degree in Business, Management, or a related field. 2-3 years of proven experience in supervising a team, demonstrating effective leadership and team management skills. Experience working with ERP programs such as Oracle, AS400, or other similar programs. Excellent communication skills, both written and verbal, with keen attention to detail and accuracy. Familiarity with basic management approaches, including work scheduling, prioritization, coaching, and process execution. Demonstrated ability to collaborate effectively with others in a team-oriented environment. Ability to present information and respond to questions from various stakeholders, including groups, managers, clients, and customers. Proven capability to recognize and implement process improvements to enhance efficiency and effectiveness. HOW TO STAND OUT: Exposure to planning, operation, and manufacturing logistics in a customer service context. Track record of successfully managing complex projects within a customer service setting. Demonstrated ability to handle pressure with composure and effectiveness. The pay scale of this role is $66,096 - 120,096. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria. #LI-NP1 #LI-Onsite Monitor team performance and customer demand by answering calls and emails during peak periods or as needed to maintain service levels. Onboard and train call center personnel. Lead, coach, and motivate a team of 5-8 Warranty Agents. Foster a positive and collaborative team culture, promoting a high level of engagement and accountability. Monitor individual and team performance, providing regular feedback and coaching to improve efficiency and accuracy. Partner with the Warranty Manager to handle escalations. Effectively distribute and supervise the team's caseload. Analyze call center data and provide reports for upper management. Maintain a customer-centric approach, ensuring that service quality meets or exceeds established standards. Continually evaluate staff effectiveness and performance. Collaborate with other departments to streamline processes and improve overall customer satisfaction. Lead team meetings and 1:1 meeting with direct reports. Regularly analyze KPIs and performance metrics, providing reports to the Warranty Manager. Servant leadership skills - listening, empathy, self-awareness, foresight, commitment to growth.
    $66.1k-120.1k yearly Auto-Apply 30d ago
  • Supervisor, Warranty and Claims

    Rheem Manufacturing Company 4.8company rating

    Oxnard, CA jobs

    The Warranty Supervisor is responsible for overseeing the division's Warranty Professionals and providing service to internal and external customers on complex issues including determining customer requests, warranty decisions and ensuring timely resolution. This position will be onsite in Oxnard CA * Monitor team performance and customer demand by answering calls and emails during peak periods or as needed to maintain service levels. * Onboard and train call center personnel. * Lead, coach, and motivate a team of 5-8 Warranty Agents. * Foster a positive and collaborative team culture, promoting a high level of engagement and accountability. * Monitor individual and team performance, providing regular feedback and coaching to improve efficiency and accuracy. * Partner with the Warranty Manager to handle escalations. * Effectively distribute and supervise the team's caseload. * Analyze call center data and provide reports for upper management. * Maintain a customer-centric approach, ensuring that service quality meets or exceeds established standards. * Continually evaluate staff effectiveness and performance. * Collaborate with other departments to streamline processes and improve overall customer satisfaction. * Lead team meetings and 1:1 meeting with direct reports. * Regularly analyze KPIs and performance metrics, providing reports to the Warranty Manager. * Servant leadership skills - listening, empathy, self-awareness, foresight, commitment to growth. * A minimum of 5 years of experience in customer service or customer call center operations, or an equivalent degree in Business, Management, or a related field. * 2-3 years of proven experience in supervising a team, demonstrating effective leadership and team management skills. * Experience working with ERP programs such as Oracle, AS400, or other similar programs. * Excellent communication skills, both written and verbal, with keen attention to detail and accuracy. * Familiarity with basic management approaches, including work scheduling, prioritization, coaching, and process execution. * Demonstrated ability to collaborate effectively with others in a team-oriented environment. * Ability to present information and respond to questions from various stakeholders, including groups, managers, clients, and customers. * Proven capability to recognize and implement process improvements to enhance efficiency and effectiveness. HOW TO STAND OUT: * Exposure to planning, operation, and manufacturing logistics in a customer service context. * Track record of successfully managing complex projects within a customer service setting. * Demonstrated ability to handle pressure with composure and effectiveness. The pay scale of this role is $66,096 - 120,096. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria. #LI-NP1 #LI-Onsite
    $66.1k-120.1k yearly Auto-Apply 30d ago
  • Claims Analyst

    Liberty Pumps Inc. 3.3company rating

    Bergen, NY jobs

    Summary: Works to resolve claims/issues that impact the customer as it relates to errors in Order Processing, Accounts Receivable, Shipping, and defective products. There is a strong troubleshooting/problem solving component to this position Essential Responsibilities: Customer Care - Help resolve customer complaints/issues when an order was not entered, shipped, or received correctly. Investigation of customer complaints and ensuring resolution to these issues. Create CFB, document and report policy and procedure errors, and see CFBs through to resolution. Carrier Claims - Investigate and gather documentation with evidence. Prepare paperwork and submit claims for pursuance of payment/reimbursement. Act as the liaison with carriers involved with shipping errors. UPS - Coordinate the filing of UPS clams DOT - Ensure Liberty Pumps is in compliance with all DOT requirements/regulations; stay abreast of new DOT requirements; provide training/education to drivers; maintain driver completed log books Risk Management - Assist & work closely with Senior Claims Analyst and Chief Financial Officer in the administration of product liability claims Accounts Receivable - work with A/R in the resolution of disputes such as billing errors & shipping errors to ensure timely payments. Safety - Members are held responsible and accountable to follow safety guidelines, maintain a clean and organized work area, and use good safety judgment. Able to work well in a team environment and diverse group settings You will be expected to operate according to ISO 9001 requirements. Held responsible and accountable to follow safety guidelines, maintain a clean and organized work area, and use good safety judgment. Expected to report all unsafe activities and conditions to the Supervisor and/or Safety Representative. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: Organizational skills and being able to remain flexible at all times is necessary. Computer literate in common word processing, spreadsheet, and other Windows-based PC programs. Education/Training: High school diploma or GED Experience/Skills/Abilities: Ability to read, write, edit, analyze, and comprehend instructions, short correspondence, and general business documents. Ability to speak effectively before groups of customers or employees of organization. Ability to define problems, collect data, establish facts, and draw valid conclusions. Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc. Handle multiple projects simultaneously. Willing to work in a team environment. Self-motivated, capable of taking direction as well as working with minimal supervision. Ability to remain calm under pressure such as working through an employment situation. Work Schedule/Hours: Monday - Friday with typical business hours. Occasional overtime may be necessary when working on special projects. Minimal overnight travel (up to 10%) by land and/or air. Working Conditions: Well-lighted, heated, and/or air-conditioned indoor office/shop environment with adequate ventilation. Light physical activity performing non-strenuous daily activities of an administrative nature. Moderate noise (examples: business office with computers and printers, light traffic).
    $48k-66k yearly est. 28d ago
  • Construction Claims Specialist

    Johnson Controls, Inc. 4.4company rating

    Lake Mary, FL jobs

    Remote Role - Live Anywhere in the United States Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer * Competitive salary * Paid vacation/holidays/sick time * Comprehensive benefits package * Encouraging and collaborative team environment * Dedication to safety through our Zero Harm policy * JCI Employee discount programs (The Loop by Perk Spot) * Check us Out: A Day in the Life of the Building of the Future ******************* ZMNrDJviY What you will do The Operations Claims Specialist is part of our Building Solutions business at Johnson Controls. Under general direction, works in concert with the Claims Consultants to ensure consistent delivery of services and assure customer expectations are being met as well as internal financial commitments. Responsible for Claim Status Reporting trend analysis along with recommendations on analysis of construction documents (i.e. certified payroll analysis, continuous improvement of process documentation, schedule collection and verification). Proactively track time horizons and claim deadlines to keep the Claims Consultants focused on client triage, recommending and implementing solutions where appropriate How you will do it * Provides support for Claims Consultants and ensures completion of all phases of the Claim * Identifies issues and recommends solutions to the appropriate processes. * Participates in monthly Claims Status, Local Market Backlog Reviews, and Staff Meetings. * Serve as Publisher and Editor of the team's affirmative and defensive claims. * Initiates research and follow up on fact gathering, document retention and e-discovery. * Provides feedback to Manager of Construction Claims and Claims Consultants as appropriate. * Owns, maintains and ensures the integrity of the team's project data for purposes of * forecasting, scheduling and staffing. Serves as the team's data historian. * Prioritizes work activities based upon financial impact to desired business goals What we look for Required * Bachelor's Degree in Construction Management, Business Administration, Finance, or equivalent directly related work experience plus two to three years' experience in the construction industry/contracting business performing similar contract and project management functions. * Read copy or proof to detect and correct errors in spelling, punctuation, and syntax. * Ability to effectively represent JCI and communicate with clients at varying levels. * Demonstrated proficiency to simultaneously handle a large and diverse number of projects and issues with tact, cooperation, and persistence. * Ability to prioritize work activities based upon financial impact to desired business goals. * Innovative and conceptual thinker. * High level of productivity and efficiency. HIRING SALARY RANGE: $85,000- 107,000(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI-MM1 #LI-Remote
    $85k-107k yearly 5d ago
  • Construction Claims Specialist

    Johnson Controls 4.4company rating

    Lake Mary, FL jobs

    Remote Role - Live Anywhere in the United StatesBuild your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time Comprehensive benefits package Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy JCI Employee discount programs (The Loop by Perk Spot) Check us Out: A Day in the Life of the Building of the Future ******************* ZMNrDJviY What you will do The Operations Claims Specialist is part of our Building Solutions business at Johnson Controls. Under general direction, works in concert with the Claims Consultants to ensure consistent delivery of services and assure customer expectations are being met as well as internal financial commitments. Responsible for Claim Status Reporting trend analysis along with recommendations on analysis of construction documents (i.e. certified payroll analysis, continuous improvement of process documentation, schedule collection and verification). Proactively track time horizons and claim deadlines to keep the Claims Consultants focused on client triage, recommending and implementing solutions where appropriate How you will do it Provides support for Claims Consultants and ensures completion of all phases of the Claim Identifies issues and recommends solutions to the appropriate processes. Participates in monthly Claims Status, Local Market Backlog Reviews, and Staff Meetings. Serve as Publisher and Editor of the team's affirmative and defensive claims. Initiates research and follow up on fact gathering, document retention and e-discovery. Provides feedback to Manager of Construction Claims and Claims Consultants as appropriate. Owns, maintains and ensures the integrity of the team's project data for purposes of forecasting, scheduling and staffing. Serves as the team's data historian. Prioritizes work activities based upon financial impact to desired business goals What we look for Required Bachelor's Degree in Construction Management, Business Administration, Finance, or equivalent directly related work experience plus two to three years' experience in the construction industry/contracting business performing similar contract and project management functions. Read copy or proof to detect and correct errors in spelling, punctuation, and syntax. Ability to effectively represent JCI and communicate with clients at varying levels. Demonstrated proficiency to simultaneously handle a large and diverse number of projects and issues with tact, cooperation, and persistence. Ability to prioritize work activities based upon financial impact to desired business goals. Innovative and conceptual thinker. High level of productivity and efficiency. HIRING SALARY RANGE: $85,000- 107,000(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI-MM1 #LI-Remote Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $85k-107k yearly Auto-Apply 25d ago
  • Claims Examiner - Construction Defect

    Howden 4.0company rating

    Florida jobs

    At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Claims Examiner - Construction Defect Classification: Exempt/Full-time • Reports to: Claims Manager • Travel: 0-10% • Salary/hourly: $100,000.00-$120,000.00 Role overview DUAL North America is seeking a Casualty Examiner for the Construction Defect Claims team. At DUAL, Casualty Examiners play a critical role in managing and resolving insurance claims with accuracy and efficiency, while complying with state regulatory requirements. In this role, you will investigate claims, analyze policy coverages, and collaborate with internal and external stakeholders to ensure claim resolution. Supporting the Construction Defect Claims team, you will independently manage low to moderate exposure claims involving alleged defects in residential and commercial construction. Role responsibilities • Initiate timely contact with all relevant parties upon claim assignment • Handle low to moderate exposure construction defect claims involving residential and commercial projects. • Analyze insurance policies to determine applicable coverage • Draft and issues coverage position letters • Negotiate settlements • Ensure all claim activities comply with DOI regulations and internal policies • Retain and coordinate with defense counsel and experts while managing litigation plans and budgets to ensure effective case resolution • Maintain timely, accurate, and complete documentation of all claim activities and decisions • Collaborate with underwriting, and internal teams to share insights and coordinate claim strategies • Provide feedback to business partners to support continuous improvement in claims handling Key requirements • Bachelor's degree preferred • Professional designations (CPCU, SCLA, AIC, JD) are a plus • 2-7 years of construction defect claims experience is preferred with consistent high level of performance and achievement • Must be licensed or have the ability to become licensed in all required states • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) • Knowledge of industry trends and legal developments affecting claims handling • Ability to manage multiple claims and competing priorities • Ability to adapt to evolving regulatory and legal environments • Complete assigned tasks correctly, on time and able to learn quickly • Self-motivated and demonstrating attention to detail • Be able to work independently for extended periods • Excellent written and verbal communication skills as well as general business understanding • Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment • If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team. What we offer: A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more. We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. EEO Statement: We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
    $30k-51k yearly est. Auto-Apply 31d ago
  • Import/Export Analyst

    Solectron Corp 4.8company rating

    Austin, TX jobs

    Job Posting Start Date 11-14-2025 Job Posting End Date 12-14-2025Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Import/Export Analyst located in Austin, USA Reporting to the Trade Manager the Import/Export Analyst is in charge of providing operational expertise to enhance the efficiency and cost effectiveness of the department by establishing and maintaining strong customer relationships, liaising with operations, customers, and carriers to ensure customer satisfaction and to deliver maximum advantage to the business What a typical day looks like: Interfaces with internal and external customers, foreign order administration, freight forwarders, customs officers, and other functional areas to ensure coordination and logistics of shipment. Selects carrier/forwarder for shipment of products and prepares documents for freight forwarders. Maintain accurate Import Compliance within the site for all inbound international shipments. Implement and maintain record-keeping system to comply with U. S. Customs. Make entry adjustments with U.S. Customs when necessary. May perform regular audits as deemed mandatory with several departments to identify, disclose and work to fix any potential Import Compliance concerns in alignment with Trade Compliance Coordinators. Coding international freight invoices for inbound shipments, as well as domestic truck load shipments to unipersonal departments within the site. May maintain and update inbound/outbound carrier routing guide for site per Corporate Logistics guidelines. Notify departments within in the site of any non-compliant issues. Communicate with Purchasing and Manufacturing departments to hold up in part clarification. Provides international and domestic rate quotes per request by site management. Track international shipments and may track domestic shipments. File or assist with filing of freight claims for international and domestic shipments. Arrange expedited shipments by request to meet customer needs. Coordinate international truck load shipments. Interacts with Corporate Trade Compliance to ensure Import/Export Compliance processes are up to date to meet U.S. customs rules and regulations. Ensure U.S. customs guidelines are followed by vendors, purchasing, broker, site logistics and other accountable parties. Classifying importing items with correct Harmonized Tariff Schedule (HTS). Ensure Food and Drug Administration, Federal Communications Commission, U.S. Goods return forms and Fumigation Certificates are provided and on file for parts requiring this information. Notify members of the site's Compliance team should a discrepancy in the audit be noted and drive escalation as appropriate to resolve issue. Correct and file entry documents for entries identified. Maintain Certification of Origin (COO) database used to identify non-compliant vendors. The experience we're looking to add to our team: Bachelor's degree in business / International Trade /Supply Chain Management Experience in Manufacturing and Logistics/Trade Experience with Customer interface on a daily base Experience with ERP systems Experience speaking in a Group or Team Experience with HTS Classification (Harmonized Tariff Schedule) Advanced experience with Excel, PowerPoint, MicroSoft #LI YV What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Job CategoryGlobal Procurement & Supply ChainRelocation: Not eligible Is Sponsorship Available? NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
    $74k-94k yearly est. Auto-Apply 31d ago
  • Warranty and Claims Supervisor

    Raynor 4.5company rating

    Dixon, IL jobs

    Essential Duties and Responsibilities: Receive claims from customers via email or phone calls. Must be able to proficiently work inside Customer portals to read Customer claims and bring necessary information. Provide updates regarding Customer claims when requested and bring inputs to factory to support identification of true root cause so effective corrective action/s can be implemented for long term improvements. Be the key / primary contact to maintain /attend all email communications related to Customer Warranty that are managed through the service post email account for claims. Coordinate and track the return of warranties to the plant and support in the initial basic product evaluation to define next steps to continue with CPAR process. Manage the final disposition of material returned once the specific CPAR/ problem solving activities are completed, to secure that inventory adjustment and scrap are properly managed according to documented procedures. Directly supervise individuals in the warranty/claims function, provide direction to others in customer service who may be involved in specific claims activities Work with Quality Engineering Manager to analyze trends in claims frequency and cost, and develop appropriate communications for customers as relates to mitigation activities completed or in progress. Knowledge, Skills and Abilities: Must be self-motivated and able to work with minimal supervision. Coaching and mentoring skills required, previous supervision experience preferred. Must be able to interact effectively and cooperatively with employees at all levels. Exceptional communication skills, both verbal and written, problem solving and analytical skills. Core Values Deliver Service Be Positive Embrace Family Be a Team Player Show Integrity Have Grit Job Type: Full-time / Salaried Pay: $50,000-70,000 The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Benefits: 401(k) with company match Dental insurance Health insurance Vision insurance Health Savings Account (HSA) Voluntary Life Insurance Employee Assistance Program Wellness Program Paid holidays Paid time off
    $50k-70k yearly 11d ago
  • Warranty Claims Clerk - Miami Gardens, FL

    El Dorado Furniture Corp 4.3company rating

    Miami, FL jobs

    About Us El Dorado Furniture was established in South Florida in 1967, El Dorado Furniture has grown to become the largest Hispanic-owned furniture retail enterprise in the United States. With services offered all over the world, the family owned company is ranked among the top 50 furniture retailers in the country. There are currently 15 El Dorado Furniture Showrooms and 3 outlet centers in Florida. Essential Responsibilities Receive, evaluate and process service requests, claims and warranty issues. Create, schedule and follow-up on credit memos, exchanges, service orders or parts requests resulting from warranty claims. Handle complete charge back process related to warranty claims. Work together with other key departments to find a solution for the customer. Qualifications Excellent Problem solving skills Organized with ability to manage projects and prioritize activities in order to meet deadlines Good listener - Excellent phone etiquette Able to multitask and work under pressure Fast learner Able to identify and anticipate customer's needs Ability to work independently and make decisions without supervision Education and/or Experience Minimum of 5 years of customer service experience preferred Fluent in written and oral communication in English and Spanish Mathematical skills general knowledge Computer literate Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office Environment. EQUAL OPPORTUNITY EMPLOYER El Dorado Furniture is a drug free workplace equal opportunity employer and does not discriminate on the basis of an applicant's or employee's race, color, religion, national origin, sex, age, disability, veteran or marital status, genetic information, citizenship, sexual orientation, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. No questions on this Application are intended to secure information to be used for impermissible purposes. El Dorado Furniture is committed to complying with the Americans With Disabilities Act, as amended, and to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with our online application process or who needs to be accommodated due to a disability should contact Human Resources for assistance or request assistance from the location where you are applying. You may contact our Human Resources Recruiter at the following phone number ************ Ext: 55379 EOE/DFWP
    $29k-33k yearly est. Auto-Apply 60d+ ago
  • Warranty Claims Clerk - Miami Gardens, FL

    El Dorado Furniture Corp 4.3company rating

    Miami, FL jobs

    About Us El Dorado Furniture was established in South Florida in 1967, El Dorado Furniture has grown to become the largest Hispanic-owned furniture retail enterprise in the United States. With services offered all over the world, the family owned company is ranked among the top 50 furniture retailers in the country. There are currently 15 El Dorado Furniture Showrooms and 3 outlet centers in Florida. Essential Responsibilities Receive, evaluate and process service requests, claims and warranty issues. Create, schedule and follow-up on credit memos, exchanges, service orders or parts requests resulting from warranty claims. Handle complete charge back process related to warranty claims. Work together with other key departments to find a solution for the customer. Qualifications Excellent Problem solving skills Organized with ability to manage projects and prioritize activities in order to meet deadlines Good listener - Excellent phone etiquette Able to multitask and work under pressure Fast learner Able to identify and anticipate customer's needs Ability to work independently and make decisions without supervision Education and/or Experience Minimum of 5 years of customer service experience preferred Fluent in written and oral communication in English and Spanish Mathematical skills general knowledge Computer literate Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office Environment. EQUAL OPPORTUNITY EMPLOYER El Dorado Furniture is a drug free workplace equal opportunity employer and does not discriminate on the basis of an applicant's or employee's race, color, religion, national origin, sex, age, disability, veteran or marital status, genetic information, citizenship, sexual orientation, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. No questions on this Application are intended to secure information to be used for impermissible purposes. El Dorado Furniture is committed to complying with the Americans With Disabilities Act, as amended, and to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with our online application process or who needs to be accommodated due to a disability should contact Human Resources for assistance or request assistance from the location where you are applying. You may contact our Human Resources Recruiter at the following phone number ************ Ext: 55379 EOE/DFWP
    $29k-33k yearly est. Auto-Apply 60d+ ago
  • Structural Analyst

    Advanced Cooling Technologies, Inc. 3.7company rating

    Lancaster, PA jobs

    Join our innovative thermal solutions team- named a Best Place to Work in PA! Advanced Cooling Technologies, Inc. (ACT) is a premier thermal solutions provider serving many diverse markets. Our products and technologies have become integral parts of numerous mission-critical devices, including life-saving MRI and CT scanners, US Military applications, weather and telecommunication satellites, exploratory space missions, and much more. We are proud to be doing work that really makes a difference in our world- and beyond! Position summary: The Structural Analyst will work as part of a small, collaborative team of engineers and technicians to support mechanical design efforts, primarily for defense and space applications. This role involves analyzing launch, landing, and maneuvering loads, pressure containment, and thermal-mechanical stresses. Projects range from early-phase trade studies to detailed, system-level dynamic analyses. The Structural Analyst will also contribute to the development of emerging thermal technologies and collaborate closely with product development and manufacturing teams to transition designs from concept to prototype and production. Responsibilities Include: * Performing mechanical design and structural analyses-both static and dynamic-at the component, subsystem, and system level for advanced spacecraft applications * Providing design recommendations based on analysis outputs that align with product manufacturability requirements * Developing comprehensive test plans and supporting test execution and data interpretation * Reviewing, preparing and releasing technical documentation with a focus on accuracy, clarity and completeness * Evaluating the impact of design or scope changes on cost, schedule, and technical performance, and communicating those impacts proactively * Collaborating effectively with cross-functional and multi-location teams, including engineers, technicians, and manufacturing personnel * Managing project schedules and budgets to ensure timely and cost-effective execution of program objectives * Maintaining regular communication with customers to provide updates, address technical concerns, and align on program goals Support the Sales and Marketing team in efforts to acquire new bookings, including proposal development, and customer engagement. We're seeking candidates who thrive in dynamic settings and are comfortable balancing multiple responsibilities. Ideal team members are intrinsically motivated, collaborative, customer-focused, and enjoy partnering with vendors, coworkers, and clients to deliver exceptional service and solutions. The strongest applicants will approach challenges with curiosity, apply critical thinking, and contribute innovative ideas to complex problems. We offer a competitive compensation and benefits package, including a profit-sharing bonus plan. Our culture is collaborative, engaging, and built around meaningful, high-impact work. Requirements * B.S. or M.S. degree in Mechanical or Aerospace Engineering * Minimum of 5 years of engineering experience * Must meet the definition of a U.S. person in accordance with ITAR requirements * Strong understanding of engineering mechanics, including statics and strength of materials * Experience in structural analysis tools (e.g., ANSYS, Abaqus, NASTRAN, or similar) * Proven ability to perform structural analyses, including both static and dynamic evaluations * Experience in test planning, test execution support, and data analysis * Familiarity with composite materials is preferred * Demonstrated ability to clearly communicate the full engineering workflow-from problem definition and analysis setup to results presentation and interpretation-to support informed technical decision-making through reports and presentations If you're ready to grow your career with a company doing exciting and important work-apply today! ACT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other trait protected by law.
    $60k-86k yearly est. 4d ago
  • Claims Processor

    George Hills Company 4.6company rating

    Anza, CA jobs

    For 70 years George Hills has offered our clients unparalleled service and innovative excellence in claims administration and offered our employees a positive and collaborative culture that builds relationships based on pride and respect. As an “Employer of Choice”, we are pleased to offer employees a flexible hybrid work schedule, competitive salary, and excellent benefits including medical, dental, vision, PTO, holidays, and 401k. To learn more, please visit our website at ************************ . George Hills is an equal-opportunity employer. Note: Employees must live in either CA or AZ. The Claims Processor (CP) is a vital member of the Claims Adjusting team for a large, dedicated client. The Processor handles the setup of General Liability and property claims in our claims management systems, assists assigned claims adjusters with initial research and investigation, and provides a summary review of reports. Primary responsibilities include: · Conduct an initial investigation of the claim. · Verify and enter data into the claims systems. · Research and gather evidence. Obtain, review, and evaluate records, police, medical, etc. · Correspond with or interview medical specialists, agents, witnesses, or claimants for accuracy and consistency with the claim as reported. · Investigate, analyze, and determine the extent of the insurance provider's liability concerning personal, casualty, or property loss or damages, and attempt to settle with claimants. · Comply with accepted guidelines regarding reserving practice and authority levels while properly setting the reserve and adjusting as appropriate. · Examine, process, calculate, and pay claims ensuring filings, documentation, and reports, etc. · Prepare timely reports for clients. Requirements Education and Experience • High School Diploma or equivalent and some college preferred. • One year of office experience, with experience with insurance claims, self-insurance, pooled insurance, or Joint Powers Authorities a plus. • At least one (1) year of using Microsoft Windows on a PC including Microsoft Word, Excel, Outlook (no PowerPoint). • Knowledge relating to the handling of public entity liability claims a plus. • Excellent written and verbal communication skills Please see our privacy policy: ************************wp-content/uploads/General-Notice-at-Collection-for-Applicants.pdf Equal Employment Opportunity George Hills Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including natural hair texture and hairstyles), color, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, transgender (including whether or one is transitioning, have transitioned, or may be perceived to be in transition), religious creed (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic characteristics or information, cancer or record or history of cancer, or AIDS/HIV status), sexual orientation, military or veteran status, reproductive health decisions, off-duty cannabis use (that does not cause on-the-job impairment), any combination of the above characteristics, or any other characteristic protected by applicable federal, state, or local laws, regulations or ordinances. George Hills Company strictly prohibits discrimination, harassment, and retaliation in all employment practices, including recruitment, hiring, promotion, training, compensation, benefits, and termination. Salary Description $22-$26.50
    $37k-52k yearly est. 60d+ ago
  • Analyst

    S.E.S. Global Inc. 4.2company rating

    Houston, TX jobs

    The Level 2 Vibration Analyst for compressors is responsible for monitoring, analyzing, and diagnosing vibration data to assess the condition and performance of compressor machinery. This role supports predictive maintenance efforts by identifying early signs of mechanical faults to prevent unplanned equipment failures, improve reliability, and reduce downtime. Key Responsibilities: Collect vibration data from compressors and related rotating equipment using portable and online vibration data collectors. Analyze vibration spectra, time waveforms, overall levels, and other condition monitoring data to identify mechanical issues such as imbalance, misalignment, bearing faults, looseness, and resonance. Perform shaft alignment checks and resonance testing specifically on compressors. Interpret data trends and generate detailed reports with recommendations for maintenance or repairs. Collaborate with maintenance and operations teams to prioritize corrective actions based on vibration analysis findings. Maintain accurate records of equipment condition, work orders, and corrective action histories. Support the development and implementation of vibration monitoring programs and standards. Conduct root cause failure analysis and participate in reliability improvement initiatives. Stay updated on latest technologies and industry standards relating to vibration analysis and compressor machinery. Qualifications & Skills: Certification or equivalent experience as a Level 2 Vibration Analyst (recommended standards: ISO 18436-2 Category II or equivalent). Strong understanding of compressor dynamics and common mechanical faults. Proficiency in vibration analysis software tools and data collection hardware. Good knowledge of rotating equipment inspection techniques and various condition monitoring methods. Ability to interpret complex vibration data and provide clear technical reports. Strong problem-solving skills and attention to detail. Excellent communication skills to work with cross-functional teams.
    $58k-88k yearly est. 28d ago

Learn more about The J.M. Smucker Co. jobs