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The Jane Pauley Community Health Center jobs - 62 jobs

  • Director of Quality & Population Health

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN

    Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Reports To: Chief Medical Officer Location: Central Indiana (Multi-site; travel required) Join Jane Pauley Community Health Center We are seeking an experienced Director of Quality and Population Health to provide strategic and operational leadership across clinical quality, regulatory compliance, population health, and value-based care. This role is critical to sustaining excellence in care delivery, strengthening outcomes for the populations we serve, and ensuring JPCHC remains compliant with HRSA, UDS reporting, Joint Commission standards, payer quality programs, and internal clinical benchmarks. Position Summary Under the direction of the Chief Medical Officer, and in close partnership with executive leadership, site leaders, and clinical teams, the Director of Quality and Population Health leads the organization's quality infrastructure and population health strategy. This leader ensures JPCHC: Maintains a high-quality, safe, and reliable clinical care environment Achieves and sustains top-tier performance on clinical quality measures (UDS, HRSA, HEDIS, payer programs, and internal metrics) Maximizes performance in value-based payment arrangements Strengthens its impact on Social Drivers of Health to improve long-term patient outcomes The Director is a visible, influential leader who models JPCHC's mission, values, and commitment to continuous improvement. Key Responsibilities Quality & Regulatory Leadership Develop, implement, and sustain JPCHC's Quality Improvement Plan in alignment with organizational goals, federal and state regulations, HRSA requirements, Joint Commission standards, and payer expectations Lead and facilitate the Quality Improvement / Quality Assurance (QI/QA) Committee Administer the enterprise Quality Program, including governance structure, committee cadence, dashboards, and reporting Maintain HRSA FTCA compliance, QA/QI documentation, audit readiness, and corrective action plans following audits, site visits, or adverse events Oversee incident reporting, root cause analysis, sentinel event prevention, and follow-up processes Partner with Compliance to reduce organizational risk and standardize safe clinical practices Clinical Quality & Population Health Define and operationalize quality goals, targets, and expected workflows across all practice sites Lead the development and standardization of clinical workflows for chronic disease management, preventive care, immunizations, lab follow-up, referrals, and care coordination Partner with nursing, providers, and site leadership to close care gaps and improve outcomes Monitor documentation accuracy and support provider feedback and performance improvement Lead initiatives supporting Patient-Centered Medical Home (PCMH) designation and value-based care success Track and improve infection control, medication safety, and safety culture metrics Continuous Improvement & Training Lead Quality Department staff using Lean, PDSA, Six Sigma, or similar improvement methodologies Coach site leaders on translating quality initiatives into daily operations Design and support training related to quality workflows, documentation standards, and improvement methods Serve as an educator and mentor in quality, safety, and high-reliability practices Promote a culture of transparency, learning, accountability, and continuous improvement Strategic & Organizational Partnership Advise executive leadership on staffing and infrastructure needed to meet quality and population health goals Identify and eliminate unwarranted variation in clinical practice Support grant compliance and performance related to quality and population health deliverables Participate in committees, leadership meetings, and organizational initiatives related to HRSA policy, PCMH, and clinical protocols Direct Supervisory Responsibilities Quality Liaison Patient-Centered Medical Home (PCMH) Coordinator Population Health Outreach Team Members Key Collaborative Relationships Chief Medical Officer Chief Operating Officer Chief Financial Officer Chief Information Officer Director of Clinical Informatics Compliance Officer Regional and Executive Behavioral Health Leadership Regional Medical Directors Site Managers Physicians, Advanced Practice Clinicians, Therapists Contracted and Partnered Care Management Teams Qualifications Education & Experience Master's degree in Public Health, Nursing, Pharmacy, or related field (MPH, MSN, DNP, PharmD required) Certified Professional in Healthcare Quality (CPHQ) preferred Minimum of five (5) years of leadership experience in ambulatory or primary care settings Strong knowledge of the Federally Qualified Health Center (FQHC) model Experience with Patient-Centered Medical Home (PCMH) initiatives preferred Demonstrated expertise in population health management and chronic disease management Proven success leading pay-for-performance and value-based care programs Experience with Lean, Six Sigma, or other quality improvement methodologies (certification preferred) Advanced skills in healthcare data analysis and performance measurement Skills & Attributes Highly organized with exceptional attention to detail and follow-through Strong strategic, analytical, and problem-solving skills Effective communicator with the ability to influence across disciplines Demonstrates professionalism, integrity, and confidentiality Proficient with EHR systems and Microsoft Office applications Willingness and ability to travel up to 50% across regional practice sites Certifications & Licensure American Heart Association Basic Life Support (BLS) required State licensure commensurate with education What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $103k-129k yearly est. 3d ago
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  • Human Resource Business Partner

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN

    Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Job description: The Jane Pauley Community Health Center (JPCHC) is seeking an experienced and mission-driven HR Generalist to support core human resources functions across the organization. This role plays a key part in ensuring a positive employee experience and maintaining compliance with HR policies, employment laws, and organizational standards. The HR Generalist reports to the HR Manager and supports HR operations across compensation, hiring, onboarding, training, and performance management. Key Responsibilities Recruitment & Onboarding Partner with hiring managers and the Talent Acquisition team on all open requisitions from need identification through new hire orientation. Assist with onboarding processes as needed and serve as a backup for New Hire Orientation. Recruit, interview, and help select candidates for vacant positions (in collaboration with the Recruiter). Employee Relations & Support Respond to employee inquiries related to policies, procedures, and HR programs. Investigate employee relations concerns and advise the HR Manager on appropriate resolutions. Maintain a high level of integrity, professionalism, confidentiality, and compassion at all times. Compliance & Policy Administration Ensure compliance with federal, state, and local employment laws and regulations. Maintain up-to-date knowledge of HR trends, regulatory changes, talent management practices, and employment law. Assist with government reporting, ensuring accuracy and compliance. Support the administration of performance review programs to ensure consistency and equity. HR Operations Assist HR leadership with hiring, terminations, promotions, performance reviews, and harassment claims. Respond to and process unemployment claims. Conduct exit interviews, collect related data, and analyze trends behind employee separations. Assist with medical staff and payor credentialing and privileging processes as needed. Qualifications Required Skills Excellent written and verbal communication skills. Strong interpersonal, negotiation, and conflict-resolution abilities. Outstanding organizational skills and attention to detail. Effective time management and ability to prioritize tasks. Ability to maintain confidentiality and uphold professional and ethical standards. Thorough knowledge of employment-related laws and regulations. Education & Experience Bachelor's degree in Human Resources, Business Administration, or related field (required). Minimum of three years of HR experience (required). Technical Skills Experience with ADP Workforce Now (HRIS and Payroll) preferred. Proficiency in Microsoft Word and Excel. Familiarity with web-based tools and HR technology. If you are passionate about supporting employees, strengthening HR operations, and contributing to a mission-driven organization that serves Indiana communities, we encourage you to apply! What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $70k-93k yearly est. 21d ago

  • Communication Coordinator (50472)

    Healthlinc, Inc. 3.7company rating

    Valparaiso, IN job

    As a Communications Coordinator you will be responsible for unifying our brand across all print and digital channels, maintaining a social media presence across multiple platforms and supporting the marketing and outreach staff. This position will work on a variety of projects, including but not limited to social medial platforms, HealthLinc's internal newsletter, HealthLinc's website, managing promotional items, and printing. This position will work with all levels of staff and outside vendors. JOB RESPONSIBILITIES: * Develop strategies and manage a monthly calendar for all social medical platforms. * Creates, updates and monitors HealthLinc's online presence, including social media channels and website content. * Writes, edits and proofreads communication materials for internal and external audiences, such as the employee newsletter, blogs and campaign content. * Coordinates the production, printing and distribution of marketing materials. * Coordinates the distribution of logoed merchandise to HealthLinc staff and assists with ordering. * Tracks and updates clinic and corporate outreach inventory. * Coordinates in-house printing and printing with vendors. * Manages all provider updates including quarterly reviews. * Collaborates with marketing and outreach teams to develop promotional strategies and assist with communications. * Monitors website analytics, search engine optimization (SEO) performance and user engagement to recommend content improvement. * Provides administrative assistance to marketing and outreach staff such as data entry, coordinating meetings, research and analysis and project tracking. * Supports planning and execution of the annual employee conference and other organizational events. * Keeps immediate supervisor and staff informed of activities and project timelines, including areas of concern and challenges, within areas of responsibility. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $27k-32k yearly est. 32d ago

  • Dentist (50213)

    Healthlinc, Inc. 3.7company rating

    Michigan City, IN job

    As a Dentist, you will provide comprehensive and appropriate dental care and treatment to patients. You will also provide supervision to Dental Assistants and Dental Hygienists as assigned and collaborate with other providers and the Chief Dental Officer as needed. This position will work closely with the dental staff and will report to the Chief Dental Officer. JOB RESPONSIBILITIES: * Provides routine and emergency dental services, including diagnosis and treatment plans, general restorative procedures, crown and bridge construction, removable prosthetics, uncomplicated endodontics and minor oral surgery. * Initiates and interprets x-ray and lab studies. * Administers and prescribes anesthetics and medications. * Refers patients for specialty care to other clinic programs or outside agencies as appropriate. * Supervises Dental Assistant and Dental Hygienist. * Conducts follow-up patient care. * Provides dental and oral health education to patients and families. * Assists in reviewing clinic productivity, scheduling procedures, and establishing guidelines for care and treatment. * Teaches and trains patients and staff on illness prevention. * Assists with in-service and on-going training of clinic staff. * Builds relationships and fosters a high level of customer service. * Manages difficult clients and patients, demonstrating interpersonal savvy and influence skills. * Exercises professional judgment in the performance of services provided consistent with the organizations policies and the standards of the dental profession. * Demonstrates high degree of knowledge and competency in the practice of dentistry and associated charting requirements. * Performs assigned dental tasks using high level of skills and ability. * Utilizes computers for data entry and information retrieval with proficiency. * Utilizes and monitors effectiveness and efficiency of all equipment and supplies used in the delivery of services. * Implements and evaluates operational and administrative processes. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned.
    $119k-174k yearly est. 38d ago

  • Patient Access Specialist

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    The Jane Pauley Community Health Center, Inc. job in Kokomo, IN or remote

    Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. The Patient Access Specialist ensures timely access to provider services by serving as the first point of contact for patients and referring providers. In this role, you'll answer and triage patient calls, schedule appointments, and verify insurance and demographic details all while providing a professional, supportive, and compassionate experience. This position has the potential for remote work, with reliable internet access required. Job Responsibilities (include but are not limited to): Answer, triage, and process requests for new patient appointments with both primary and specialty providers. Schedule appointments that align with patient preferences and insurance requirements. Collect and verify patient demographics and insurance information. Coordinate with provider offices to ensure smooth transfer of patient information. Accurately document scheduled appointments, referrals, and demographic data in the EHR. Handle a high volume of requests efficiently while maintaining an excellent customer experience. Promote teamwork, cooperation, and continuous improvement across departments. Maintain professionalism in all interactions with patients, peers, providers, and leadership. Required Skills and Qualifications High school diploma or GED equivalent required. At least 1 year of experience in a healthcare setting using computerized scheduling software. Excellent computer skills with strong organization and attention to detail. Previous call center experience preferred. Bilingual English/Spanish strongly preferred. If bilingual, employees must complete the Bridging the Gap Program within one year of employment. What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $30k-34k yearly est. 7d ago

  • Contract Recruiter (6-Month Term)

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN

    Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Job Summary The Contract Recruiter will support full-cycle recruitment across clinical, behavioral health, and non-clinical roles for a defined six-month term. This individual will partner closely with hiring managers, HR leadership, and operations teams to ensure timely, compliant, and high-quality hiring outcomes. The Recruiter will manage requisitions from intake through offer and onboarding handoff while ensuring an excellent candidate experience and adherence to JPCHC hiring standards. Job Responsibilities (include but are not limited to): Full-Cycle Recruitment Manage the recruitment lifecycle from requisition intake through offer acceptance for assigned roles. Partner with hiring managers to define hiring needs, timelines, and candidate profiles. Post and manage job openings across multiple platforms and sourcing channels. Conduct candidate screenings, interviews, and reference checks as required. Coordinate interviews and facilitate timely hiring decisions. Sourcing & Pipeline Development Proactively source candidates using job boards, LinkedIn, referrals, and other sourcing tools. Build and maintain talent pipelines for high-volume and hard-to-fill roles. Support diversity, equity, and inclusion efforts through inclusive sourcing strategies. Candidate & Hiring Manager Experience Serve as a primary point of contact for candidates throughout the hiring process. Ensure a positive, professional, and transparent candidate experience. Provide hiring managers with regular updates, market insights, and recruitment metrics. Compliance & Systems Ensure compliance with internal policies, HRSA/FQHC requirements, and EEO standards. Accurately document recruitment activity in the Applicant Tracking System (ATS). Partner with HR and onboarding teams to ensure smooth transitions from offer to start date. Project & Operational Support Assist with recruitment projects, hiring initiatives, and surge staffing needs as assigned. Support process improvements related to recruitment workflows and candidate experience. Provide recruitment reporting and data as requested by HR leadership. Required Qualifications Minimum of 3 years of full-cycle recruiting experience, preferably in healthcare, behavioral health, or nonprofit settings. Experience recruiting clinical and/or behavioral health roles strongly preferred. Familiarity with Applicant Tracking Systems (ATS); experience with Greenhouse, or similar systems preferred. Strong communication, organization, and stakeholder management skills. Ability to work independently, prioritize competing deadlines, and adapt quickly. Knowledge of EEO, compliant hiring practices, and equitable recruitment strategies. What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $35k-48k yearly est. 2d ago

  • Community Health Worker (50632)

    Healthlinc 3.7company rating

    South Bend, IN job

    As a Community Health Worker, you will support the healthcare team by providing patient coaching and conducting motivational interviewing to support patients, families, and caregivers in achieving self-management, self-efficiency, and behavior changes to improve patient health and care outcomes. You will also assist in referring our patients to various community resources. This position will work closely with the clinical staff and will report to the Assistant Site Operations Director. JOB RESPONSIBILITIES: Establishes trusting relationships with patients and their families while providing general support and encouragement. Provides ongoing follow up, basic motivational interviewing and goal setting with patients/families. Serves as a liaison between clinical staff and patient, by following up with patients regarding their appointments, referrals, and needed resources. Helps patients set personal goals and attend appointments. Provides referral for services to community agencies as appropriate. Helps patients connect with transportation resources and gives appointment reminders to aid in compliance with prescribed plan of care. Helps patients connect to needed resources to carry out plan of care (MOWs, HH, Prescription assistance, etc.) Works closely with integrated medical team to ensure that patients have comprehensive and coordinated care. Remains knowledgeable about community resources appropriate to needs of patient/family. Continuously validates and evaluates the effectiveness of the community resources. Provides consistent communication to Medical Provider/Care Team Nurse to evaluate patient/family status and reports progress and compliance with identified plan of care. Enables and improves culturally and linguistically competent services and care by making efforts to understand the community culture and resources. Conducts outreach, implements programs in community that promotes, maintains and improves community health needs and provides resources. Collects data to help identify community health needs. Advises community groups on chronic disease and diabetes self- management, hypertension, and nutrition. Advises clients on general health and exercise and self- care activities. Identifies age appropriate needs and resources. Follows up hospitalizations and no shows Provides situation appropriate social support to the patient utilizing experience lived and learned through training provided at HL Provides informal counseling as needed. All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). Performs other duties as assigned. Qualifications REQUIRED QUALIFICATIONS: Education/Training High school diploma or equivalent Successful completion of a formal CHW training program and Chronic Care Professional (CCP) certificate (HealthLinc will provide training upon hiring) Certified Medical Interpreter-Spanish (not required but highly preferred) Experience At least 1-2 years of experience as patient/community facing role within a nonprofit environment, food pantry, WIC, etc. Skills/Job Requirement Strong organizational and time management skills Proven ability to work well in a team environment Ability to remain flexible and adaptable Knowledge of some medical terminology Excellent written and verbal communication skills Transportation and valid drivers license Ability to follow HealthLinc policies and procedures Technology Skills Operate a multi-line phone system and other office equipment including printers, fax machines, etc. Basic computer skills (Microsoft Office, EHR, online sources, etc.) DIRECT SUPERVISION: N/A REQUIRED TRAININGS: All assigned Relias training
    $26k-31k yearly est. 2d ago

  • Assistant Site Operations Director (50626)

    Healthlinc 3.7company rating

    South Bend, IN job

    As an Assistant Site Operations Director, you will oversee and act as a resource for support staff, assist with the hiring of quality staff, and upholding HealthLincs policies and procedures. This position works closely with all levels and reports to the Site Operations Director. JOB RESPONSIBILITIES: Remains knowledgeable of support staffs roles and responsibilities, as well as all areas of practice in order to provide continuity of services during position vacancies. In conjunction with the Site Operations Director, updates training manuals; orients, directs and monitors front office responsibilities that support goals and objectives of the clinic. Provides leadership, guidance, conflict resolution (employees and patients), motivation, and promotes team work of subordinates as needed. In coordination with the Site Operations Director, interviews potential candidates and works closely with the recruiter to fulfill desired staffing needs. Assures employees have adequate equipment, materials and supplies to complete their assigned tasks. Maintains employees work schedules, reviews, and assures time schedules are approved for payroll within the required time allotted. Monitors the attendance and tardy point system. Assures all staff maintain a professional appearance and demonstrate high quality customer care. In the absence of the Site Operations Director, assures the clinic site is maintained in a clean/sanitary, safe and orderly manner, responding promptly to crisis situations, and ensures a timely flow of patients. Enforces HealthLincs policies and procedures as needed. Facilitates and coordinates student interns schedule. Adheres to and maintains quality metrics as assigned by Site Operations Director. In conjunction with the Site Operations Director, monitors compliance with OSHA, PCMH, and HIPAA including reporting any identified violations to the Site Operations Director. Conducts PSR meetings along with the Lead Patient Service Representative. Serves as backup for various functions as needed. All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). Performs other duties as assigned. Qualifications REQUIRED QUALIFICATIONS: Education/Training Associates Degree in Management or related field Experience At least 2-3 years supervisory experience in an outpatient setting (not required but highly preferred) Skills/Abilities/Job Requirement Strong organizational and time management skills Proven ability to work well in a team environment Ability to present a professional image at all times Excellent written and verbal communication skills Demonstrates ability to communicate effectively both verbally and in writing. Knowledge of medical supplies, equipment, and/or services ordering and inventory control Strong ability to lead, supervise and train staff Able to handle crisis situations in a calm manner Ability to work a flexible schedule and sometimes work outside of regular business hours Transportation and valid drivers license Technology Skills Operate a multi-line phone system and other office equipment including printers, fax machines, etc. Basic computer skills (Microsoft Office, EHR, online sources, etc.) DIRECT SUPERVISION (and back up to Site Operations Director): PSR Medical Records Lead PSR Intake Coordinator Referral Coordinator Community Health Worker REQUIRED TRAINING: All assigned Relias training
    $24k-29k yearly est. 2d ago

  • Dental Assistant (49119)

    Healthlinc, Inc. 3.7company rating

    La Porte, IN job

    As a Dental Assistant I, you will systematically analyze patient health information, manage and track coordination of pro-active care for patients with chronic conditions, and identify wellness and/or preventative service for clinical patients. This position will work closely with the dental staff and will report to the Dental Coordinator. As a Dental Assistant II, you will perform all the duties of Dental Assistant I, place and shape composite resin restorations, and facilitate dental equipment repairs and tracking processes As a Dental Assistant III, you will perform all the duties of Dental Assistant I and Dental Assistant II, direct billing tasks to the appropriate personnel, and collaboratively monitor dental schedules JOB RESPONSIBILITIES: Level 1 * Receives and prepares patients for treatment, including seating positioning chair, and placing napkin. * Takes and records vital signs. * Identifies intraoral anatomy. * Performs mouth mirror inspection of the oral cavity. * Exposes and evaluates radiographs for diagnostic quality. * Charts existing restorations or conditions. * Provides patient preventive education and oral hygiene instruction. * Applies topical anesthetic to the injection site. * Identifies features of rotary instruments. * Places and removes dental dam. * Maintains field of operation during dental procedures via retraction, suction, irrigation, drying, placing and removing cotton rolls, etc. * Using the concepts of four- handed dentistry, assists with basic restorative and intraoral surgical procedures, including prosthodontics, restorative dentistry extractions, periodontics, and endodontics. * Transfers dental instruments. * Places and removes matrix bands. * Places amalgam for condensation by the dentist. * Provides pre- and post-operative instructions. * Recognizes and responds to basic medical/dental emergencies such as post-surgical bleeding. * Removes sutures. * Phones in prescriptions at the direction of the dentist. * Takes preliminary impressions. * Selects and manipulates gypsums and waxes. * Mixes dental materials. * Pours, trims, and evaluates the quality of diagnostic casts. * Completes laboratory authorization forms. * Places and removes retraction cord. * Fabricates, places, and removes temporary crowns and cements. * Cleans and polishes removable appliances and prostheses. * Prepares procedural trays/armamentaria set-ups. * Performs sterilization and disinfection procedures. * Performs coronal polishing procedures pending appropriate certification achieved. * Applies topical fluoride and pit and fissure sealants upon achieving appropriate certifications. * Performs routine maintenance of dental equipment. * Maintains emergency kit. * Acts as a backup for the Dental Patient Services Representative as needed. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned. Level 2 (In addition to above) * Placing, packing and carving of amalgam restorations. * Places and shapes composite resin restorations. * Applies liners and bases. * Performs pulp capping procedures. * Precepts dental assistant externs. * Orders supplies and tracks inventory. * Tracks lab cases and manages invoices. * Facilitates and tracks Dental Equipment repairs. * Completes all assigned Relias training on time. * Performs other duties as assigned. Level 3 (In addition to above) * Performs all the duties of Dental Assistant I and Dental Assistant II. * Directs billing tasks to appropriate personnel. * Trains Dental Assistant I. * Collaboratively monitors dental schedules. * Completes all assigned Relias training on time. * Performs other duties as assigned.
    $31k-37k yearly est. 38d ago

  • Infection Preventionist (50255)

    Healthlinc, Inc. 3.7company rating

    Valparaiso, IN job

    The Infection Preventionist is a pivotal role responsible for ensuring the safety and well-being of both patients and staff by adhering to CDC guidelines and federal and state regulations regarding healthcare-associated infections (HAIs). This position involves a comprehensive approach to identification, investigation, reporting, prevention, and control of HAIs, which is critical in maintaining a safe healthcare environment. This position will work closely with various departments to implement effective infection control measures. Under the supervision of the Director of Risk and Compliance, the Infection Preventionist will interface with all departments and services, playing a key role in identifying, controlling, and preventing outbreaks of infection within the health centers. JOB RESPONSIBILITIES: * Promote health and safety through Infection Control and Employee Health Programs. * Collection and analysis of infection control data, planning and evaluating infection prevention strategies, and educating staff and patients about infection risks and prevention techniques. * Developing and revising infection control policies and procedures, investigating suspected outbreaks, and providing consultation on infection risk assessments. * Work closely with employee health initiatives, ensuring that all employees are trained on OSHA regulations and that safety hazards are monitored and reported. * Collaborate with local health departments and other health center leaders to ensure compliance with national and state standards. * Quality and performance improvement activities, maintaining necessary documentation for employee illness and injury reporting, and conducting educational programs to enhance employee awareness of infection prevention measures. * Identify, control, and prevent outbreaks of infection in health centers. * Plan, implement, and evaluate infection prevention and control measures. * Develop and revise infection control policies and procedures. * Investigate suspected outbreaks of infection and provide consultation on risk assessment. * Provide information and reports to the Chief Risk and Compliance Officer for budget preparation. * Participate in committees as requested and collaborate with department managers. * Conduct environmental rounds in all patient areas to ensure compliance with standards. * Monitor and report safety hazards and facility need related to infection control. * Plan and implement educational programs for employees on infection prevention. . * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $38k-56k yearly est. 38d ago

  • Integrated Behavioral Health Therapist (50358)

    Healthlinc, Inc. 3.7company rating

    South Bend, IN job

    At HealthLinc, we understand that mental health and physical health can affect each other, both positively and negatively. That is why we have integrated care teams with primary care providers, pharmacists, nurses, community health workers, peer support professionals, and Integrated Behavioral Health Therapists who provide integrated, holistic health services to improve patients' mental and physical well-being. As an Integrated Behavioral Health Therapist, you will provide single session therapy (SST) or ongoing therapy interventions to patients who have mental health, substance use, and/or physical health conditions impacting their well-being, while integrating your care with professionals on the care team. You will report to the Site Operations Director and receive clinical guidance and support from clinical leaders. JOB RESPONSIBILITIES: * Utilize practice-based learning through review of literature, outcomes data, and reflection on interventions provided to patients for self-improvement. * Available for warm handoffs from care team members by being in the clinic. * Provides evidence-based single session therapy or ongoing therapy interventions in 20-40 minute sessions for all ages and conditions based on the patient's needs and preferences. * Provides primary care providers with same-day verbal feedback on patient encounters either in person or via EHR. * Participate in regular consultation and staffing with the primary care providers, psychiatry, community health workers, pharmacists, peer support professionals, and other care team members to provide integrated care. * Provides specialty behavioral health referrals for specialized treatment, intensive outpatient programs (IOP), residential, or inpatient care when appropriate. * May provide occasional intensive case management services. * Provides a range of services including screening and interventions related to chronic disease management programs. * Conducts risk assessments, as indicated. * Provides psychoeducation for patients' families. * Writes clear and concise progress notes in the EHR explaining assessment findings, interventions delivered, and recommendations made to the primary care provider, while adhering to administrative requirements. * Educates primary care providers in the basic principles of brief behavioral interventions, evidence-based therapy and cognitive behavioral interventions and reinforce their use in the medical visit. * Provides assistance in capturing program evaluation and fidelity measures. * Attends relevant meetings, including all staff, clinical, and provider meetings. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
    $48k-58k yearly est. 38d ago

  • Practice Administrator

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN

    Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Come be part of a team that is changing lives every day. We are seeking an experienced Practice Manager to lead operations at our Shelbyville Health Center. This role is pivotal in ensuring that our centers run smoothly, staff are supported, and patients receive the highest standard of care. As the primary point of contact, the Practice Manager will oversee clinical and clerical teams, coordinate communication between practices and administration, and actively drive operational excellence. Job Responsibilities (include but are not limited to): Oversee the day-to-day operations of assigned health center locations Supervise, schedule, and support clinical and clerical staff to ensure efficient workflows Manage patient scheduling, fee collection, and administrative/financial data tracking Ensure compliance with health center policies, procedures, and quality standards Collaborate with Senior Leadership to achieve operational and budgetary goals Develop and implement policies and procedures to improve patient care and optimize resources Foster effective communication and feedback loops with staff to enhance performance and engagement Coordinate and participate in service activities to ensure continuous and optimal patient care Provide accurate data and reports to document health center operations and outcomes Minimum Qualifications: Master's degree in Healthcare Administration (preferred) OR Bachelor's degree in Business, Management, or related healthcare field with 2+ years of concurrent management experience in an ambulatory/physician practice setting 6+ years of management experience in an ambulatory/physician practice setting may substitute for degree requirements MGMA Certification strongly preferred Proven ability to lead teams, manage operations, and drive process improvement in a healthcare environment What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $86k-123k yearly est. 21d ago

  • Community Health Lead (50477)

    Healthlinc, Inc. 3.7company rating

    Valparaiso, IN job

    As the Community Health Lead, you will oversee, monitor, and coordinate HealthLinc's services addressing barriers to care. The Community Health Lead works collaboratively with internal and external stakeholders, including key practices, to maintain optimal processes and procedures to ensure an excellent level of service and clinical care. This role will work with all staff. JOB RESPONSIBILITIES: * Drives performance and manages the implementation of initiatives to support individuals with identified needs and improve health outcomes. * Provides Community Health Worker (CHW) services for patients needing resources and care management activities (10% of allocated time). * Oversee requirements for assigned grants related to community health initiatives and behavioral health care management activities. * Oversee bachelor level interns operationally and clinically in the behavioral health department. * Oversee, monitor and evaluate program performance on a continuous basis in collaboration with departments utilizing community health services and/or behavioral health services. * Collaborates with operational leadership to oversee model of care for community health initiatives and behavioral health care management. * Collaborates with operational leadership to assist in providing support and accountability to CHWs (e.g. onboarding, training, and certification compliance). * Collaborate with Outreach and Enrollment team to develop referral partners in each area served by HealthLinc who support areas of patient's needs. * Supports assigned team in daily activities, by remaining accessible and knowledgeable about the ongoing challenges within the CHW function. * Coordinates services with various healthcare providers and entities to address the needs of eligible members. * Escalates missed personal care service appointments to care team for follow-up. * Analyzes all available data (e.g., utilization, quality, and claims data) to identify trends such as ALOS (Average Length of Stay), readmissions, and ED (Emergency Department) use; designs, implements, and modifies care management activities accordingly for quality improvement. * Identifies on-going educational needs and opportunities for community health initiatives and behavioral health teams and implements targeted orientation and training programs. * Operates in a highly matrixed environment, liaising across operational and business teams as well as external vendors. All HealthLinc staff are committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at
    $31k-52k yearly est. 30d ago

  • Family Medicine Physician

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN

    Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Summary The Physician provides comprehensive, patient-centered medical care while supporting the clinical, operational, and quality goals of Jane Pauley Community Health Center (JPCHC). This role delivers direct clinical services, supervises care provided by clinical team members, and partners with practice leadership to ensure high-quality, compliant, and fiscally responsible care. The Physician actively participates in quality improvement initiatives, care coordination, and organizational programs that advance JPCHC's mission to provide accessible, integrated healthcare to the communities we serve. Job Responsibilities (include but are not limited to): Clinical Responsibilities Provide direct physician services to patients in accordance with JPCHC clinical standards and scope of practice. Maintain full-time, on-site physician coverage as assigned. Provide medical direction and supervision to clinical staff and other individuals delivering patient care under the physician's oversight. Participate in equitable call coverage with other full-time JPCHC physicians. Call coverage will be assigned based on departmental need and will not exceed fifteen (15) days per month for more than two (2) consecutive months unless otherwise agreed upon. Reasonable planning will occur in advance of scheduled leaves of absence. Participate in patient satisfaction initiatives and surveys as requested. Participate in managed care and third-party payer programs designated by JPCHC, including Medicare, Medicaid, and value-based or at-risk programs. Utilize JPCHC inpatient and outpatient facilities and refer patients within the JPCHC network when appropriate, except when: The patient expresses a preference for another provider, Insurance requirements dictate referral outside the network, or Referral is not in the patient's best interest based on professional judgment. Perform additional physician duties as reasonably requested to support patient care and organizational needs. Administrative & Leadership Responsibilities Ensure compliance with all applicable licensing, regulatory, and accrediting body requirements at the practice site. Assist with third-party billing matters, including Medicare, Medicaid, and commercial payer requirements, as needed. Assume responsibility for supervising the clinical and professional care provided by non-physician staff working under the physician's direction. Provide consultation and input on staffing, workflow, and operational decisions in collaboration with practice leadership (final decisions rest with JPCHC leadership). Assist with recruitment, onboarding, and orientation of new physicians at the practice site. Participate in quality assessment, monitoring, utilization review, and quality improvement initiatives, including Medical Staff meetings and committees. Support development and implementation of quality assurance, utilization review, and clinical pathway programs, integrating findings into clinical practice and operations. Contribute to fiscally responsible operations, including participation in utilization review and quality assurance programs. Support collaborative practice models and initiatives that improve patient outcomes, care coordination, resource utilization, and cost effectiveness. Perform additional administrative duties as reasonably requested to support practice and organizational goals. Required Qualifications: MD or DO degree with board certification or eligibility in Family Medicine or Internal Medicine Active Indiana medical license (or eligibility to obtain) Commitment to serving underserved populations Strong communication, leadership, and team collaboration skills Experience in FQHC or community health settings preferred Provide consultation and input on staffing, workflow, and operational decisions in collaboration with practice leadership (final decisions rest with JPCHC leadership). What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $149k-205k yearly est. 18d ago

  • Patient Care Coordinator

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    The Jane Pauley Community Health Center, Inc. job in Greenwood, IN

    Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Patient Care Coordinator (RN) to join our team. This role is ideal for a registered nurse who is passionate about care coordination, patient advocacy, and driving quality improvement. The Patient Care Coordinator works closely with providers, staff, and external partners to ensure smooth care transitions, support chronic disease management, and improve patient outcomes. Job Summary The Patient Care Coordinator is an essential member of the practice care team, working under the direction of the Practice Manager. This role supports health promotion, disease prevention and management, patient education, nursing care planning, and coordination of care with both internal teams and external facilities. The position is hybrid-remote, with work arrangements tailored to the needs of the RN and JPCHC leadership. Job Responsibilities (include but are not limited to): Patient Advocacy & Care Coordination Serve as a patient advocate, helping patients navigate the healthcare system Provide patient education using evidence-based practice and JPCHC-approved resources Support patient self-care management of disease and behavior modification interventions Coordinate continuity of care between primary and specialty providers, hospitals, ERs, and JPCHC teams Conduct telephonic outreach to patients post-hospitalization, discharge, or ER visit Manage care transitions for high-risk patients, ensuring timely follow-up appointments Perform phone triage, medication refills, and prior authorizations within scope of licensure Document all patient interactions accurately and consistently in the EMR Quality Improvement & Clinical Support Participate in quality improvement (QI) initiatives and provide feedback on clinical best practices Monitor closure of care gaps, quality metrics, overdue labs, and abnormal results Perform proactive outreach to patients due for preventive screenings Support pre-visit planning with providers and staff Assist with data collection, outcomes reporting, clinical audits, and program evaluation related to Patient-Centered Medical Home (PCMH) and Medical Neighborhood initiatives Preceptorship & Mentorship Serve as a nurse preceptor for newly hired clinical staff or nursing students Required Skills and Qualifications Current state licensure as a Registered Nurse (RN) required Graduation from an accredited nursing program required Basic Life Support (BLS) certification through AHA required Minimum 2 years' experience in ambulatory, triage, or acute care setting preferred 2-5 years' experience in chronic disease management, case management, utilization management, or adult acute care preferred 1 year of experience or knowledge of Patient-Centered Medical Home (PCMH) initiatives preferred Strong critical thinking, decision-making, and problem-solving skills Ability to assess patients without face-to-face interaction Excellent communication and organizational skills Knowledge of Indiana Nurse Practice Act What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $28k-34k yearly est. 6d ago

  • Medical Scribe - Full Time (50468)

    Healthlinc, Inc. 3.7company rating

    La Porte, IN job

    As a Medical Scribe, you will assist the provider during patient care and record information into the electronic medical record. This position documents the visit in real time, freeing up the provider to focus on patient care. the Medical Scribe will gather information for the patient's visit to deliver efficient patient care. JOB RESPONSIBILITIES: * Accompany the provider while completing patient examinations, care discussions and procedures. * Record information into the electronic health record for patients, in the presence of the provider and as dictated by the provider. * Locate and obtain additional information from the patient records, x-rays, recent labs, test results, etc. * Assist in the clinic with non-clinical office related tasks. * Assist in the efficiency of the clinic flow. * Provide excellent customer service and react promptly to patients needs. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $24k-28k yearly est. 32d ago

  • Social Services Specialist

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    The Jane Pauley Community Health Center, Inc. job in Kokomo, IN

    Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Location: Kokomo, Indiana Under the supervision of the Enabling Services Senior Manager, the Social Services Specialist performs a variety of care management duties designed to support patients' social, emotional, and environmental needs. This role contributes to a high-performance environment that prioritizes positive leadership, patient-centered practices, and professionalism. Essential Duties and Responsibilities Essential duties include, but are not limited to, the following: Connect patients to internal and external resources, including behavioral health, education, social services, transportation, housing, food, financial support, and safety-related services. Conduct follow-up to ensure successful referrals and troubleshoot barriers. Evaluate patient needs and develop individualized care plans tailored to emotional and social well-being. Identify and secure available community resources to help resolve medical or social issues. Collaborate with providers to develop care plans addressing social, emotional, economic, and environmental needs impacting patient health. Investigate, assess, and plan interventions to support patients coping with psychosocial challenges. Develop and maintain working relationships with community health, welfare, and social service agencies; seek creative strategies to assist clients. Communicate frequently with patients, families, healthcare teams, and external agencies regarding referrals, care coordination, and confidential information. Provide high-quality feedback to the Behavioral Health Team regarding patients identified for social or emotional support. Serve as a liaison between patients and healthcare providers concerning psychosocial aspects of care. Expand outreach and referral networks to support the development of a comprehensive service network. Assist with the food pantry as needed. Offer insight related to Social Determinants of Health (SDOH) and their impact on patient care. Represent JPCHC at community meetings and outreach activities. Participate in continuing education to maintain and enhance professional skills. Ensure safe, timely delivery of all services. Maintain strict HIPAA standards and uphold confidentiality of protected health information. Report critical incidents and quality-of-care concerns. Perform other duties and special projects as assigned by the manager. Education and/or Experience: Bachelor's degree in social work, psychology, or a related field. Relevant experience in the social services field may substitute for formal education. Must have a proven background in providing care to pediatric populations. Community Health Worker (CHW) certification preferred. What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $35k-41k yearly est. 10d ago

  • Nurse Practitioner Resident (50604)

    Healthlinc 3.7company rating

    Mishawaka, IN job

    As a Nurse Practitioner, you will provide primary health care to individuals and families, emphasize health promotion and disease prevention, and make referrals to physicians and other health care members of the health care team as appropriate. This position will work closely with the clinical staff and will report to the Site Medical Director and Site Operations Director. JOB RESPONSIBILITIES: Utilizes appropriate and effective patient care plans Manages patients to assure continuity of care Provides whole person care, which includes referrals to other health care providers. Maintains adequate, concise and legible documentation of patient care. Provides and documents appropriate periodic health assessments. Provides appropriate patient education. Demonstrates appropriate work habits which include: arriving on time, promptly returning phone calls, utilizing appropriate universal precaution measures, documentation in a timely and accurate manner, maintaining appropriate patient confidentiality, and making scheduling changes only through appropriate channels. Performs a minimum of 2946 outpatient visits with Corporation patients each year. Participate in assigned Quality Assurance committee. Regularly attends Team/Clinical meetings. Participates in nurse practitioner performance audits as assigned. Assists in the development and maintenance of HCHC practice guidelines (protocols) as assigned. Participates in the QA Committee as assigned. Attends required in-service meetings. Makes presentations in the community when requested. Represents the provider staff at the HCHC Board or other local organizations if requested. Teaches students as assigned. Attends yearly continuing education meeting as required for mandatory certification. Attends regional or national Community Health Center meetings as requested. All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). Performs other duties as assigned. Qualifications REQUIRED QUALIFICATIONS: Education/Training Graduate of an accredited school of nursing and nurse practitioner program Masters degree in Nursing Current Indiana registered nurse license Certified as a nurse practitioner by an approved certifying organization. Prescriptive authority, DEA certification Current CPR certification Experience At least 1-3 years of experience as a Nurse Practitioner or extensive experience as an RN in ER or ICU Skills/Job Requirement Strong customer service skills Strong organizational and time management skills Proven ability to work well in a team environment Excellent written and verbal communication skills Ability to remain flexible and adaptable Bilingual in Spanish preferred Transportation and valid drivers license Ability to follow HealthLinc policies and procedures Technology Skills Operate a multi-line phone system and other office equipment including printers, fax machines, etc. Basic software skills (Microsoft Office, EHR, online sources, etc.) DIRECT SUPERVISION: N/A REQUIRED TRAINING: All assigning Relias training
    $132k-176k yearly est. 6d ago

  • Clinical Supervisor

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN

    Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Clinical Supervisor to join our team. This leadership role is ideal for an experienced nurse who is passionate about supporting clinical teams, driving quality improvement, and ensuring a positive patient experience. Job Summary The Clinical Supervisor provides daily leadership and operational support for the practice site. In partnership with the Practice Manager, this role helps guide the site's clinical operations, fosters collaboration among staff, and ensures efficiency, compliance, and exceptional patient outcomes. The Clinical Supervisor is responsible for supervising clinical support staff, monitoring workflows, and serving as a patient advocate all while maintaining a culture of teamwork and continuous improvement. Job Responsibilities (include but are not limited to): Team Supervision & Clinical Operations Oversee daily clinical workflows, including staff assignments, patient scheduling, room assignments, medication and supply management, and lab testing Supervise staff activities to ensure compliance with JPCHC standards and patient safety practices Monitor infection control compliance and environment of care regulations Provide training and mentorship for new employees and conduct competency assessments Support inventory management, ordering, and oversight of clinical supplies and vaccines (including VFC program and CHIRP) Monitor vaccine and medication logs, quality controls, and implement corrective actions as needed Participate in staff hiring, development, evaluation, and disciplinary processes Serve as a liaison between clinical and non-clinical staff and providers Quality & Improvement Support quality improvement initiatives, chart audits, and reporting in collaboration with the Quality Department Participate in mock trainings, data collection, and program evaluations related to Patient-Centered Medical Home and Medical Neighborhood initiatives Identify process gaps, recommend improvements, and implement solutions Patient Advocacy Act as a patient advocate by assisting with navigation of the healthcare system Provide patient education using evidence-based practices and approved JPCHC resources Ensure accurate and timely documentation of patient encounters and communications in the EMR Required Skills and Qualifications Current state licensure as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) required Basic Life Support (BLS) certification through AHA required At least 2 years of supervisory, charge nurse, or team lead experience in an ambulatory or acute care setting Strong critical thinking, decision-making, and problem-solving skills Excellent communication and organizational skills Ability to manage multiple priorities in a fast-paced, high-pressure environment Knowledge of the Indiana Nurse Practice Act and infection control standards Commitment to patient safety, teamwork, and quality outcomes Education and Experience Graduation from an accredited nursing program required 2-5 years of supervisory experience in an ambulatory or acute care setting preferred What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $38k-49k yearly est. 26d ago

  • Optometric Technician

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN

    Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking an Optometric Technician to support our optometrists and deliver exceptional patient care in a community-focused setting. Summary The Optometric Technician (Optometry Tech) plays a critical role in supporting optometrists and ensuring smooth, efficient clinical operations within the eye care practice. Optometry Techs prepare exam rooms, review patient records, conduct preliminary testing, assist with procedures, and help patients feel at ease throughout their visit. Technicians perform tasks such as visual acuity testing, tonometry, retinal imaging, and documenting clinical information in the EHR. They also assist with contact lens instruction, support eyewear selection and ordering, and ensure all equipment and exam areas remain clean, stocked, and compliant with safety protocols. Success in this role requires strong interpersonal skills, attention to detail, professionalism, and the ability to work collaboratively in a fast-paced clinical environment while maintaining compliance with HIPAA, OSHA, and JPCHC standards. Essential Duties and Responsibilities (include but are not limited to the following) Conduct preliminary eye tests: obtain medical and vision history, perform visual acuity screening, and accurately document patient concerns. Perform diagnostic testing as directed, including visual fields, retinal imaging, corneal topography, and tonometry. Prepare patients for examinations, explain procedures, and ensure a comfortable, supportive experience. Administer eye drops and medications per optometrist instruction. Assist with contact lens fittings, including patient education on insertion, removal, and lens care. Clean, disinfect, calibrate, and properly shut down optometric equipment. Maintain accurate, timely documentation in the electronic health record (EHR). Educate patients on eye care, eyewear use, and basic vision health questions. Support administrative tasks such as appointment scheduling, verifying insurance, and managing patient records. Maintain a clean, sterile exam environment and ensure clinic areas are stocked and organized. Collaborate with optometrists and staff to support efficient patient flow and high-quality care. Maintain appropriate patient volume on the doctor's schedule. Verify insurance benefits and eligibility for exams and eyewear. Learn and correctly apply frame and lens selection guidelines, including sliding fee scales and insurance requirements. Order and dispense eyewear and maintain an organized optical area. Accurately collect payments and process billing for exams and optical services. Supervisory ResponsibilitiesQualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made. Education and Experience Basic Life Support (BLS) certification required (or obtained within 90 days of hire). Prior experience in an optometry or ophthalmology practice preferred; on-the-job training may be provided. Basic knowledge of eye anatomy, vision testing procedures, and optical terminology preferred. Proficiency with optometric instruments and electronic health record systems. Familiarity with HIPAA, OSHA, and general healthcare compliance standards. Strong interpersonal, communication, and customer service skills with a patient-centered approach. Detail-oriented with strong organizational and multitasking abilities. What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $30k-36k yearly est. 24d ago

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Updated January 15, 2026

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The Jane Pauley Community Health Center may also be known as or be related to JANE PAULEY COMMUNITY HEALTH CENTER INC, The Jane Pauley Community Health Center, The Jane Pauley Community Health Center, Inc. and The Jane Pauley Community Health Centers.