The Jane Pauley Community Health Center jobs in Indianapolis, IN - 27 jobs

Director of Quality & Population Health
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Reports To: Chief Medical Officer Location: Central Indiana (Multi-site; travel required) Join Jane Pauley Community Health Center We are seeking an experienced Director of Quality and Population Health to provide strategic and operational leadership across clinical quality, regulatory compliance, population health, and value-based care. This role is critical to sustaining excellence in care delivery, strengthening outcomes for the populations we serve, and ensuring JPCHC remains compliant with HRSA, UDS reporting, Joint Commission standards, payer quality programs, and internal clinical benchmarks. Position Summary Under the direction of the Chief Medical Officer, and in close partnership with executive leadership, site leaders, and clinical teams, the Director of Quality and Population Health leads the organization's quality infrastructure and population health strategy. This leader ensures JPCHC: Maintains a high-quality, safe, and reliable clinical care environment Achieves and sustains top-tier performance on clinical quality measures (UDS, HRSA, HEDIS, payer programs, and internal metrics) Maximizes performance in value-based payment arrangements Strengthens its impact on Social Drivers of Health to improve long-term patient outcomes The Director is a visible, influential leader who models JPCHC's mission, values, and commitment to continuous improvement. Key Responsibilities Quality & Regulatory Leadership Develop, implement, and sustain JPCHC's Quality Improvement Plan in alignment with organizational goals, federal and state regulations, HRSA requirements, Joint Commission standards, and payer expectations Lead and facilitate the Quality Improvement / Quality Assurance (QI/QA) Committee Administer the enterprise Quality Program, including governance structure, committee cadence, dashboards, and reporting Maintain HRSA FTCA compliance, QA/QI documentation, audit readiness, and corrective action plans following audits, site visits, or adverse events Oversee incident reporting, root cause analysis, sentinel event prevention, and follow-up processes Partner with Compliance to reduce organizational risk and standardize safe clinical practices Clinical Quality & Population Health Define and operationalize quality goals, targets, and expected workflows across all practice sites Lead the development and standardization of clinical workflows for chronic disease management, preventive care, immunizations, lab follow-up, referrals, and care coordination Partner with nursing, providers, and site leadership to close care gaps and improve outcomes Monitor documentation accuracy and support provider feedback and performance improvement Lead initiatives supporting Patient-Centered Medical Home (PCMH) designation and value-based care success Track and improve infection control, medication safety, and safety culture metrics Continuous Improvement & Training Lead Quality Department staff using Lean, PDSA, Six Sigma, or similar improvement methodologies Coach site leaders on translating quality initiatives into daily operations Design and support training related to quality workflows, documentation standards, and improvement methods Serve as an educator and mentor in quality, safety, and high-reliability practices Promote a culture of transparency, learning, accountability, and continuous improvement Strategic & Organizational Partnership Advise executive leadership on staffing and infrastructure needed to meet quality and population health goals Identify and eliminate unwarranted variation in clinical practice Support grant compliance and performance related to quality and population health deliverables Participate in committees, leadership meetings, and organizational initiatives related to HRSA policy, PCMH, and clinical protocols Direct Supervisory Responsibilities Quality Liaison Patient-Centered Medical Home (PCMH) Coordinator Population Health Outreach Team Members Key Collaborative Relationships Chief Medical Officer Chief Operating Officer Chief Financial Officer Chief Information Officer Director of Clinical Informatics Compliance Officer Regional and Executive Behavioral Health Leadership Regional Medical Directors Site Managers Physicians, Advanced Practice Clinicians, Therapists Contracted and Partnered Care Management Teams Qualifications Education & Experience Master's degree in Public Health, Nursing, Pharmacy, or related field (MPH, MSN, DNP, PharmD required) Certified Professional in Healthcare Quality (CPHQ) preferred Minimum of five (5) years of leadership experience in ambulatory or primary care settings Strong knowledge of the Federally Qualified Health Center (FQHC) model Experience with Patient-Centered Medical Home (PCMH) initiatives preferred Demonstrated expertise in population health management and chronic disease management Proven success leading pay-for-performance and value-based care programs Experience with Lean, Six Sigma, or other quality improvement methodologies (certification preferred) Advanced skills in healthcare data analysis and performance measurement Skills & Attributes Highly organized with exceptional attention to detail and follow-through Strong strategic, analytical, and problem-solving skills Effective communicator with the ability to influence across disciplines Demonstrates professionalism, integrity, and confidentiality Proficient with EHR systems and Microsoft Office applications Willingness and ability to travel up to 50% across regional practice sites Certifications & Licensure American Heart Association Basic Life Support (BLS) required State licensure commensurate with education What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$103k-129k yearly est. 8d ago

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Contract Recruiter (6-Month Term)
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Job Summary The Contract Recruiter will support full-cycle recruitment across clinical, behavioral health, and non-clinical roles for a defined six-month term. This individual will partner closely with hiring managers, HR leadership, and operations teams to ensure timely, compliant, and high-quality hiring outcomes. The Recruiter will manage requisitions from intake through offer and onboarding handoff while ensuring an excellent candidate experience and adherence to JPCHC hiring standards. Job Responsibilities (include but are not limited to): Full-Cycle Recruitment Manage the recruitment lifecycle from requisition intake through offer acceptance for assigned roles. Partner with hiring managers to define hiring needs, timelines, and candidate profiles. Post and manage job openings across multiple platforms and sourcing channels. Conduct candidate screenings, interviews, and reference checks as required. Coordinate interviews and facilitate timely hiring decisions. Sourcing & Pipeline Development Proactively source candidates using job boards, LinkedIn, referrals, and other sourcing tools. Build and maintain talent pipelines for high-volume and hard-to-fill roles. Support diversity, equity, and inclusion efforts through inclusive sourcing strategies. Candidate & Hiring Manager Experience Serve as a primary point of contact for candidates throughout the hiring process. Ensure a positive, professional, and transparent candidate experience. Provide hiring managers with regular updates, market insights, and recruitment metrics. Compliance & Systems Ensure compliance with internal policies, HRSA/FQHC requirements, and EEO standards. Accurately document recruitment activity in the Applicant Tracking System (ATS). Partner with HR and onboarding teams to ensure smooth transitions from offer to start date. Project & Operational Support Assist with recruitment projects, hiring initiatives, and surge staffing needs as assigned. Support process improvements related to recruitment workflows and candidate experience. Provide recruitment reporting and data as requested by HR leadership. Required Qualifications Minimum of 3 years of full-cycle recruiting experience, preferably in healthcare, behavioral health, or nonprofit settings. Experience recruiting clinical and/or behavioral health roles strongly preferred. Familiarity with Applicant Tracking Systems (ATS); experience with Greenhouse, or similar systems preferred. Strong communication, organization, and stakeholder management skills. Ability to work independently, prioritize competing deadlines, and adapt quickly. Knowledge of EEO, compliant hiring practices, and equitable recruitment strategies. What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$35k-48k yearly est. 7d ago
Patient Care Coordinator
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Patient Care Coordinator (RN) to join our team. This role is ideal for a registered nurse who is passionate about care coordination, patient advocacy, and driving quality improvement. The Patient Care Coordinator works closely with providers, staff, and external partners to ensure smooth care transitions, support chronic disease management, and improve patient outcomes. Job Summary The Patient Care Coordinator is an essential member of the practice care team, working under the direction of the Practice Manager. This role supports health promotion, disease prevention and management, patient education, nursing care planning, and coordination of care with both internal teams and external facilities. The position is hybrid-remote, with work arrangements tailored to the needs of the RN and JPCHC leadership. Job Responsibilities (include but are not limited to): Patient Advocacy & Care Coordination Serve as a patient advocate, helping patients navigate the healthcare system Provide patient education using evidence-based practice and JPCHC-approved resources Support patient self-care management of disease and behavior modification interventions Coordinate continuity of care between primary and specialty providers, hospitals, ERs, and JPCHC teams Conduct telephonic outreach to patients post-hospitalization, discharge, or ER visit Manage care transitions for high-risk patients, ensuring timely follow-up appointments Perform phone triage, medication refills, and prior authorizations within scope of licensure Document all patient interactions accurately and consistently in the EMR Quality Improvement & Clinical Support Participate in quality improvement (QI) initiatives and provide feedback on clinical best practices Monitor closure of care gaps, quality metrics, overdue labs, and abnormal results Perform proactive outreach to patients due for preventive screenings Support pre-visit planning with providers and staff Assist with data collection, outcomes reporting, clinical audits, and program evaluation related to Patient-Centered Medical Home (PCMH) and Medical Neighborhood initiatives Preceptorship & Mentorship Serve as a nurse preceptor for newly hired clinical staff or nursing students Required Skills and Qualifications Current state licensure as a Registered Nurse (RN) required Graduation from an accredited nursing program required Basic Life Support (BLS) certification through AHA required Minimum 2 years' experience in ambulatory, triage, or acute care setting preferred 2-5 years' experience in chronic disease management, case management, utilization management, or adult acute care preferred 1 year of experience or knowledge of Patient-Centered Medical Home (PCMH) initiatives preferred Strong critical thinking, decision-making, and problem-solving skills Ability to assess patients without face-to-face interaction Excellent communication and organizational skills Knowledge of Indiana Nurse Practice Act What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$28k-34k yearly est. 31d ago
Pediatrician
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Jane Pauley Community Health Center (JPCHC) is seeking a Board-Certified/Board-Eligible Outpatient Pediatrician to join a thriving pediatric practice at our Washington Pavilion Health Center, part of our growing network of Community Health Centers. This role offers the unique opportunity to work in a large, integrated, multiservice Federally Qualified Health Center (FQHC) serving an underserved urban population. In addition to joining a mission-driven organization, you'll be part of a collaborative care team including clinical and in-house social support staff allowing you to focus on delivering high-quality, patient-centered care. JPCHC is known as a pillar of care in Marion County, with locations such as the Washington Pavilion exemplifying our commitment to accessible, inclusive healthcare. We value candidates who bring a positive, team-oriented approach and demonstrate a consistent, consecutive history in employment or training. At JPCHC, you will join a mission-driven, family-friendly, and collaborative care model with access to clinical and in-house social support teams, enabling you to focus on delivering exceptional patient-centered care. Job Responsibilities (include but are not limited to):Direct Patient Care Provide full-time, on-site outpatient pediatric care Ensure continuity of care within JPCHC's coordinated inpatient and outpatient resources Refer patients within JPCHC's network, prioritizing patient preference and clinical judgment Clinical Leadership & Collaboration Provide medical direction and supervision to care team members Support staff education and pediatric clinical training Lead and participate in quality assurance, utilization review, and clinical pathway initiatives Engage in patient satisfaction efforts and managed care programs (including Medicaid) Participate in equitable after-hours call rotation in collaboration with JPCHC leadership Community Engagement Participate in local and statewide child health outreach activities Represent JPCHC in community initiatives promoting child health and wellness Contribute to advancing JPCHC's mission of accessible, inclusive care for all Required Qualifications MD or DO degree with Board Certification or Board Eligibility in Pediatrics Active Indiana medical license or ability to obtain one Commitment to serving underserved pediatric populations Strong communication skills and team-based mindset Leadership experience or interest strongly preferred Experience in FQHC or community health settings highly desirable What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$164k-232k yearly est. 31d ago
Practice Administrator
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Come be part of a team that is changing lives every day. We are seeking an experienced Practice Manager to lead operations at our Shelbyville Health Center. This role is pivotal in ensuring that our centers run smoothly, staff are supported, and patients receive the highest standard of care. As the primary point of contact, the Practice Manager will oversee clinical and clerical teams, coordinate communication between practices and administration, and actively drive operational excellence. Job Responsibilities (include but are not limited to): Oversee the day-to-day operations of assigned health center locations Supervise, schedule, and support clinical and clerical staff to ensure efficient workflows Manage patient scheduling, fee collection, and administrative/financial data tracking Ensure compliance with health center policies, procedures, and quality standards Collaborate with Senior Leadership to achieve operational and budgetary goals Develop and implement policies and procedures to improve patient care and optimize resources Foster effective communication and feedback loops with staff to enhance performance and engagement Coordinate and participate in service activities to ensure continuous and optimal patient care Provide accurate data and reports to document health center operations and outcomes Minimum Qualifications: Master's degree in Healthcare Administration (preferred) OR Bachelor's degree in Business, Management, or related healthcare field with 2+ years of concurrent management experience in an ambulatory/physician practice setting 6+ years of management experience in an ambulatory/physician practice setting may substitute for degree requirements MGMA Certification strongly preferred Proven ability to lead teams, manage operations, and drive process improvement in a healthcare environment What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$86k-123k yearly est. 27d ago
Social Services Specialist
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Kokomo, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Location: Kokomo, Indiana Under the supervision of the Enabling Services Senior Manager, the Social Services Specialist performs a variety of care management duties designed to support patients' social, emotional, and environmental needs. This role contributes to a high-performance environment that prioritizes positive leadership, patient-centered practices, and professionalism. Essential Duties and Responsibilities Essential duties include, but are not limited to, the following: Connect patients to internal and external resources, including behavioral health, education, social services, transportation, housing, food, financial support, and safety-related services. Conduct follow-up to ensure successful referrals and troubleshoot barriers. Evaluate patient needs and develop individualized care plans tailored to emotional and social well-being. Identify and secure available community resources to help resolve medical or social issues. Collaborate with providers to develop care plans addressing social, emotional, economic, and environmental needs impacting patient health. Investigate, assess, and plan interventions to support patients coping with psychosocial challenges. Develop and maintain working relationships with community health, welfare, and social service agencies; seek creative strategies to assist clients. Communicate frequently with patients, families, healthcare teams, and external agencies regarding referrals, care coordination, and confidential information. Provide high-quality feedback to the Behavioral Health Team regarding patients identified for social or emotional support. Serve as a liaison between patients and healthcare providers concerning psychosocial aspects of care. Expand outreach and referral networks to support the development of a comprehensive service network. Assist with the food pantry as needed. Offer insight related to Social Determinants of Health (SDOH) and their impact on patient care. Represent JPCHC at community meetings and outreach activities. Participate in continuing education to maintain and enhance professional skills. Ensure safe, timely delivery of all services. Maintain strict HIPAA standards and uphold confidentiality of protected health information. Report critical incidents and quality-of-care concerns. Perform other duties and special projects as assigned by the manager. Education and/or Experience: Bachelor's degree in social work, psychology, or a related field. Relevant experience in the social services field may substitute for formal education. Must have a proven background in providing care to pediatric populations. Community Health Worker (CHW) certification preferred. What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$35k-41k yearly est. 15d ago
Certified Medical Assistant - Float
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Certified or Registered Medical Assistant (CMA or RMA) to join our Team. This role is ideal for someone passionate about patient care, collaboration, and community health and is open to traveling to other locations. Job Summary As a Certified or Registered Medical Assistant (Float), you will support the clinical team by preparing patients for their visits, assisting providers with procedures, and performing key administrative and clinical tasks. You'll be an essential part of our efforts to ensure a smooth, supportive, and high-quality experience for every patient. Job Responsibilities (include but are not limited to): Room patients and collect vitals Perform EKGs, administer injections, and assist with minor procedures Coordinate referrals and manage triage communications Prepare and stock exam rooms Document patient information accurately in the Electronic Health Record (EHR) Perform CLIA-waived lab tests, prepare specimens, and support VFC tracking Maintain clinical compliance with OSHA, CLIA, and ADA standards Required Skills and Qualifications: Certification or Registration as a Medical Assistant (CMA or RMA) Graduation from an accredited ABHES or CAAHEP MA program BLS Certification (American Heart Association 1 to 3 years of relevant professional experience is required. High School diploma or equivalent Strong interpersonal and communication skills Experience in an ambulatory care setting preferred Familiarity with CHIRP, VFC, and VOMS systems a plus What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$31k-35k yearly est. 31d ago
Dental Hygienist
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are seeking a part-time Dental Hygienist join our dedicated Dental Team. In this role, you will deliver high-quality preventive oral healthcare, educate patients on good oral hygiene practices, and support the overall mission of improving community health. Job Responsibilities (include but are not limited to): Provide direct patient care, including prophylaxis, debridement, hand scaling, sealants, fluoride treatments, and radiographs. Perform patient assessments, including charting, periodontal evaluations, and vital signs. Review medical histories and document patient conditions, needs, and chief complaints. Develop and implement individualized dental care plans under the supervision of a dentist. Assist with dental emergencies, implementing appropriate interventions as needed. Set up, maintain, and sterilize dental instruments and equipment per established guidelines. Educate patients and families on oral hygiene, preventive care, and treatment options. Maintain accurate and timely documentation in patient records and reports. Support clinic operations, including patient reception, triage, and office duties as needed. Qualifications & Requirements: Bachelor's or Associates degree from an accredited dental hygiene program. Valid dental hygiene license (Indiana). Current Basic Life Support (BLS) certification or willing to complete upon start. Knowledge of federal, state, and institutional regulations governing dental outpatient services. Excellent interpersonal skills, with the ability to communicate effectively with diverse populations. What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$43k-55k yearly est. 21d ago
Human Resource Business Partner
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Job description: The Jane Pauley Community Health Center (JPCHC) is seeking an experienced and mission-driven HR Generalist to support core human resources functions across the organization. This role plays a key part in ensuring a positive employee experience and maintaining compliance with HR policies, employment laws, and organizational standards. The HR Generalist reports to the HR Manager and supports HR operations across compensation, hiring, onboarding, training, and performance management. Key Responsibilities Recruitment & Onboarding Partner with hiring managers and the Talent Acquisition team on all open requisitions from need identification through new hire orientation. Assist with onboarding processes as needed and serve as a backup for New Hire Orientation. Recruit, interview, and help select candidates for vacant positions (in collaboration with the Recruiter). Employee Relations & Support Respond to employee inquiries related to policies, procedures, and HR programs. Investigate employee relations concerns and advise the HR Manager on appropriate resolutions. Maintain a high level of integrity, professionalism, confidentiality, and compassion at all times. Compliance & Policy Administration Ensure compliance with federal, state, and local employment laws and regulations. Maintain up-to-date knowledge of HR trends, regulatory changes, talent management practices, and employment law. Assist with government reporting, ensuring accuracy and compliance. Support the administration of performance review programs to ensure consistency and equity. HR Operations Assist HR leadership with hiring, terminations, promotions, performance reviews, and harassment claims. Respond to and process unemployment claims. Conduct exit interviews, collect related data, and analyze trends behind employee separations. Assist with medical staff and payor credentialing and privileging processes as needed. Qualifications Required Skills Excellent written and verbal communication skills. Strong interpersonal, negotiation, and conflict-resolution abilities. Outstanding organizational skills and attention to detail. Effective time management and ability to prioritize tasks. Ability to maintain confidentiality and uphold professional and ethical standards. Thorough knowledge of employment-related laws and regulations. Education & Experience Bachelor's degree in Human Resources, Business Administration, or related field (required). Minimum of three years of HR experience (required). Technical Skills Experience with ADP Workforce Now (HRIS and Payroll) preferred. Proficiency in Microsoft Word and Excel. Familiarity with web-based tools and HR technology. If you are passionate about supporting employees, strengthening HR operations, and contributing to a mission-driven organization that serves Indiana communities, we encourage you to apply! What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$70k-93k yearly est. 27d ago
Licensed Behavioral Health Therapist (LCSW, LMFT, LMHC)
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Licensed Behavioral Health Therapist (LCSW, LMFT, or LMHC) to join our team. This position offers the chance to serve an established panel of patients in a medically underserved community while working alongside in-house wraparound support, including Outreach Specialists, Care Managers, and Patient Care Coordinators. Job Summary As a Licensed Behavioral Health Therapist, you will provide psychosocial assessments, therapeutic counseling, and crisis intervention for patients and families. You'll collaborate with an interdisciplinary healthcare team to ensure continuity of care, support smooth transitions, and promote quality patient outcomes. This role is ideal for a mission-driven therapist who thrives in a collaborative, community-based setting. Job Responsibilities (include but are not limited to): Conduct comprehensive psychosocial assessments and develop individualized treatment plans Provide short-term therapeutic counseling and crisis intervention to patients and families Collaborate with physicians, nurse practitioners, and the broader care team to ensure integrated care Coordinate services and support smooth transitions across levels of care Maintain accurate and timely clinical documentation in the Electronic Health Record (EHR) Apply knowledge of protective service mandates for both adults and children Utilize de-escalation and crisis intervention techniques when needed Build and maintain strong relationships with community resources, medical teams, and protective services Participate in team-based care meetings and continuous improvement initiatives Required Skills and Qualifications Master's Degree in Social Work, Counseling, or Marriage & Family Therapy Active Indiana licensure as LCSW, LMFT, or LMHC (required) CPI (Non-Violent Crisis Intervention) certification preferred Relevant experience in healthcare, mental health, or community-based services Strong knowledge of disease processes, human behavior, and principles of growth and development Ability to provide effective therapeutic counseling and crisis intervention Excellent interpersonal and communication skills; ability to collaborate in a team-based setting What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$48k-59k yearly est. 4d ago
Optometric Technician
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking an Optometric Technician to support our optometrists and deliver exceptional patient care in a community-focused setting. Summary The Optometric Technician (Optometry Tech) plays a critical role in supporting optometrists and ensuring smooth, efficient clinical operations within the eye care practice. Optometry Techs prepare exam rooms, review patient records, conduct preliminary testing, assist with procedures, and help patients feel at ease throughout their visit. Technicians perform tasks such as visual acuity testing, tonometry, retinal imaging, and documenting clinical information in the EHR. They also assist with contact lens instruction, support eyewear selection and ordering, and ensure all equipment and exam areas remain clean, stocked, and compliant with safety protocols. Success in this role requires strong interpersonal skills, attention to detail, professionalism, and the ability to work collaboratively in a fast-paced clinical environment while maintaining compliance with HIPAA, OSHA, and JPCHC standards. Essential Duties and Responsibilities (include but are not limited to the following) Conduct preliminary eye tests: obtain medical and vision history, perform visual acuity screening, and accurately document patient concerns. Perform diagnostic testing as directed, including visual fields, retinal imaging, corneal topography, and tonometry. Prepare patients for examinations, explain procedures, and ensure a comfortable, supportive experience. Administer eye drops and medications per optometrist instruction. Assist with contact lens fittings, including patient education on insertion, removal, and lens care. Clean, disinfect, calibrate, and properly shut down optometric equipment. Maintain accurate, timely documentation in the electronic health record (EHR). Educate patients on eye care, eyewear use, and basic vision health questions. Support administrative tasks such as appointment scheduling, verifying insurance, and managing patient records. Maintain a clean, sterile exam environment and ensure clinic areas are stocked and organized. Collaborate with optometrists and staff to support efficient patient flow and high-quality care. Maintain appropriate patient volume on the doctor's schedule. Verify insurance benefits and eligibility for exams and eyewear. Learn and correctly apply frame and lens selection guidelines, including sliding fee scales and insurance requirements. Order and dispense eyewear and maintain an organized optical area. Accurately collect payments and process billing for exams and optical services. Supervisory ResponsibilitiesQualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made. Education and Experience Basic Life Support (BLS) certification required (or obtained within 90 days of hire). Prior experience in an optometry or ophthalmology practice preferred; on-the-job training may be provided. Basic knowledge of eye anatomy, vision testing procedures, and optical terminology preferred. Proficiency with optometric instruments and electronic health record systems. Familiarity with HIPAA, OSHA, and general healthcare compliance standards. Strong interpersonal, communication, and customer service skills with a patient-centered approach. Detail-oriented with strong organizational and multitasking abilities. What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$30k-36k yearly est. 29d ago
Patient Service Representative
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Kokomo, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health. Job Summary As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You'll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites. Job Responsibilities (include but are not limited to): Greet and assist patients and families in a professional and friendly manner Schedule patient appointments and manage inbound calls (answered by third ring) Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR) Determine patient eligibility for financial assistance programs and obtain required documentation Collect patient co-payments and follow JPCHC's money handling procedures Assist with medical record requests, correspondence, and message response within one business day Maintain cleanliness and organization of the patient waiting area Provide coverage across JPCHC locations during staffing shortages Participate in departmental and organizational meetings Perform other duties as assigned Required Skills and Qualifications: High School Diploma or equivalent (GED) preferred Knowledge of medical office practices required Strong written and verbal communication skills At least two (2) years of experience in an ambulatory healthcare setting preferred Excellent customer service and interpersonal skills Ability to adapt quickly and travel between practice sites as needed Basic computer literacy and accuracy in data entry What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$29k-33k yearly est. 29d ago
Clinical Supervisor - RN
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Clinical Supervisor to join our team. This leadership role is ideal for an experienced nurse who is passionate about supporting clinical teams, driving quality improvement, and ensuring a positive patient experience. Job Summary The Clinical Supervisor provides daily leadership and operational support for the practice site. In partnership with the Practice Manager, this role helps guide the site's clinical operations, fosters collaboration among staff, and ensures efficiency, compliance, and exceptional patient outcomes. The Clinical Supervisor is responsible for supervising clinical support staff, monitoring workflows, and serving as a patient advocate all while maintaining a culture of teamwork and continuous improvement. Job Responsibilities (include but are not limited to): Team Supervision & Clinical Operations Oversee daily clinical workflows, including staff assignments, patient scheduling, room assignments, medication and supply management, and lab testing Supervise staff activities to ensure compliance with JPCHC standards and patient safety practices Monitor infection control compliance and environment of care regulations Provide training and mentorship for new employees and conduct competency assessments Support inventory management, ordering, and oversight of clinical supplies and vaccines (including VFC program and CHIRP) Monitor vaccine and medication logs, quality controls, and implement corrective actions as needed Participate in staff hiring, development, evaluation, and disciplinary processes Serve as a liaison between clinical and non-clinical staff and providers Quality & Improvement Support quality improvement initiatives, chart audits, and reporting in collaboration with the Quality Department Participate in mock trainings, data collection, and program evaluations related to Patient-Centered Medical Home and Medical Neighborhood initiatives Identify process gaps, recommend improvements, and implement solutions Patient Advocacy Act as a patient advocate by assisting with navigation of the healthcare system Provide patient education using evidence-based practices and approved JPCHC resources Ensure accurate and timely documentation of patient encounters and communications in the EMR Required Skills and Qualifications Current state licensure as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) required Basic Life Support (BLS) certification through AHA required At least 2 years of supervisory, charge nurse, or team lead experience in an ambulatory or acute care setting Strong critical thinking, decision-making, and problem-solving skills Excellent communication and organizational skills Ability to manage multiple priorities in a fast-paced, high-pressure environment Knowledge of the Indiana Nurse Practice Act and infection control standards Commitment to patient safety, teamwork, and quality outcomes Education and Experience Graduation from an accredited nursing program required 2-5 years of supervisory experience in an ambulatory or acute care setting preferred What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$56k-74k yearly est. 31d ago
Clinical Supervisor
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Anderson, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Clinical Supervisor to join our team. This leadership role is ideal for an experienced nurse who is passionate about supporting clinical teams, driving quality improvement, and ensuring a positive patient experience. Job Summary The Clinical Supervisor provides daily leadership and operational support for the practice site. In partnership with the Practice Manager, this role helps guide the site's clinical operations, fosters collaboration among staff, and ensures efficiency, compliance, and exceptional patient outcomes. The Clinical Supervisor is responsible for supervising clinical support staff, monitoring workflows, and serving as a patient advocate all while maintaining a culture of teamwork and continuous improvement. Job Responsibilities (include but are not limited to): Team Supervision & Clinical Operations Oversee daily clinical workflows, including staff assignments, patient scheduling, room assignments, medication and supply management, and lab testing Supervise staff activities to ensure compliance with JPCHC standards and patient safety practices Monitor infection control compliance and environment of care regulations Provide training and mentorship for new employees and conduct competency assessments Support inventory management, ordering, and oversight of clinical supplies and vaccines (including VFC program and CHIRP) Monitor vaccine and medication logs, quality controls, and implement corrective actions as needed Participate in staff hiring, development, evaluation, and disciplinary processes Serve as a liaison between clinical and non-clinical staff and providers Quality & Improvement Support quality improvement initiatives, chart audits, and reporting in collaboration with the Quality Department Participate in mock trainings, data collection, and program evaluations related to Patient-Centered Medical Home and Medical Neighborhood initiatives Identify process gaps, recommend improvements, and implement solutions Patient Advocacy Act as a patient advocate by assisting with navigation of the healthcare system Provide patient education using evidence-based practices and approved JPCHC resources Ensure accurate and timely documentation of patient encounters and communications in the EMR Required Skills and Qualifications Current state licensure as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) required Basic Life Support (BLS) certification through AHA required At least 2 years of supervisory, charge nurse, or team lead experience in an ambulatory or acute care setting Strong critical thinking, decision-making, and problem-solving skills Excellent communication and organizational skills Ability to manage multiple priorities in a fast-paced, high-pressure environment Knowledge of the Indiana Nurse Practice Act and infection control standards Commitment to patient safety, teamwork, and quality outcomes Education and Experience Graduation from an accredited nursing program required 2-5 years of supervisory experience in an ambulatory or acute care setting preferred What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$38k-49k yearly est. 12d ago
Family Medicine Physician
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Summary The Physician provides comprehensive, patient-centered medical care while supporting the clinical, operational, and quality goals of Jane Pauley Community Health Center (JPCHC). This role delivers direct clinical services, supervises care provided by clinical team members, and partners with practice leadership to ensure high-quality, compliant, and fiscally responsible care. The Physician actively participates in quality improvement initiatives, care coordination, and organizational programs that advance JPCHC's mission to provide accessible, integrated healthcare to the communities we serve. Job Responsibilities (include but are not limited to): Clinical Responsibilities Provide direct physician services to patients in accordance with JPCHC clinical standards and scope of practice. Maintain full-time, on-site physician coverage as assigned. Provide medical direction and supervision to clinical staff and other individuals delivering patient care under the physician's oversight. Participate in equitable call coverage with other full-time JPCHC physicians. Call coverage will be assigned based on departmental need and will not exceed fifteen (15) days per month for more than two (2) consecutive months unless otherwise agreed upon. Reasonable planning will occur in advance of scheduled leaves of absence. Participate in patient satisfaction initiatives and surveys as requested. Participate in managed care and third-party payer programs designated by JPCHC, including Medicare, Medicaid, and value-based or at-risk programs. Utilize JPCHC inpatient and outpatient facilities and refer patients within the JPCHC network when appropriate, except when: The patient expresses a preference for another provider, Insurance requirements dictate referral outside the network, or Referral is not in the patient's best interest based on professional judgment. Perform additional physician duties as reasonably requested to support patient care and organizational needs. Administrative & Leadership Responsibilities Ensure compliance with all applicable licensing, regulatory, and accrediting body requirements at the practice site. Assist with third-party billing matters, including Medicare, Medicaid, and commercial payer requirements, as needed. Assume responsibility for supervising the clinical and professional care provided by non-physician staff working under the physician's direction. Provide consultation and input on staffing, workflow, and operational decisions in collaboration with practice leadership (final decisions rest with JPCHC leadership). Assist with recruitment, onboarding, and orientation of new physicians at the practice site. Participate in quality assessment, monitoring, utilization review, and quality improvement initiatives, including Medical Staff meetings and committees. Support development and implementation of quality assurance, utilization review, and clinical pathway programs, integrating findings into clinical practice and operations. Contribute to fiscally responsible operations, including participation in utilization review and quality assurance programs. Support collaborative practice models and initiatives that improve patient outcomes, care coordination, resource utilization, and cost effectiveness. Perform additional administrative duties as reasonably requested to support practice and organizational goals. Required Qualifications: MD or DO degree with board certification or eligibility in Family Medicine or Internal Medicine Active Indiana medical license (or eligibility to obtain) Commitment to serving underserved populations Strong communication, leadership, and team collaboration skills Experience in FQHC or community health settings preferred Provide consultation and input on staffing, workflow, and operational decisions in collaboration with practice leadership (final decisions rest with JPCHC leadership). What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$149k-205k yearly est. 23d ago
Registered Nurse/ LPN -Behavioral Health - (Night Shift)
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Kokomo, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. Job Title: Nurse - Night Shift Location: Onsite at Turning Point SOC Hours: Full-Time, Night Shift Reports To: Clinical Supervisor Join Turning Point Recovery Center Restoring lives through compassionate, team-based behavioral health and addiction recovery support. At Turning Point, joining our team isn't just about starting a new role - it's about being part of a mission to help individuals and families reclaim their lives. As a key member of our care team, you'll be supporting patients through some of their most challenging moments with empathy, expertise, and commitment to long-term recovery. We believe recovery takes a team - and at Turning Point, you'll find one that's passionate, collaborative, and focused on delivering high-quality, trauma-informed care. If you're ready to make a meaningful impact and grow in a supportive environment, we invite you to take this next step with us. Job Summary: We're looking for a dedicated Nurse (LPN or RN) to join our night shift team. In this essential role, you will assess and monitor the behavioral and physical health of patients, administer medications, and collaborate closely with multidisciplinary team members. Your clinical expertise and compassionate care will help our patients take critical steps toward healing and sobriety. Job Responsibilities (but not limited to): Assess the physiological and behavioral health status of patients upon admission and throughout treatment. Conduct medical screenings to determine appropriateness for admission. Administer detox medications as ordered and assess effectiveness, including CIWA/COWS assessments. Collaborate with clinical staff to communicate patient updates and care plans. Provide education to patients on the disease of addiction and recovery process. Maintain accurate and timely documentation of patient care and interventions. Participate in a supervisory or leadership role as needed. Required Skills and Qualifications: Licensed Practical Nurse (LPN) or Registered Nurse (RN) license in the state of Indiana (required). CPR certification (required). Minimum 2 years of nursing experience (required); behavioral health or substance use experience preferred. Strong clinical judgment and patient advocacy skills. Effective communication and teamwork abilities. Basic technical and computer proficiency for documentation and record-keeping. What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$35k-45k yearly est. 7d ago
Certified Medical Assistant (Pediatrics)
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Kokomo, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Certified or Registered Medical Assistant (CMA or RMA) to join our team. This role is ideal for someone passionate about patient care, collaboration, and community health. Job Summary As a Certified or Registered Medical Assistant, you will support the clinical team by preparing patients for their visits, assisting providers with procedures, and performing key administrative and clinical tasks. You'll be an essential part of our efforts to ensure a smooth, supportive, and high-quality experience for every patient. Job Responsibilities (include but are not limited to): Room patients and collect vitals Perform EKGs, administer injections, and assist with minor procedures Coordinate referrals and manage triage communications Prepare and stock exam rooms Document patient information accurately in the Electronic Health Record (EHR) Perform CLIA-waived lab tests, prepare specimens, and support VFC tracking Maintain clinical compliance with OSHA, CLIA, and ADA standards Required Skills and Qualifications Certification or Registration as a Medical Assistant (CMA or RMA) Graduation from an accredited ABHES or CAAHEP MA program BLS Certification (American Heart Association) High School Diploma or equivalent Computer literacy and basic math skills Strong interpersonal and communication skills Experience in an ambulatory care setting preferred Familiarity with CHIRP, VFC, and VOMS systems a plus What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$31k-35k yearly est. 15d ago
Patient Care Coordinator
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Kokomo, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Patient Care Coordinator (RN) to join our team. This role is ideal for a registered nurse who is passionate about care coordination, patient advocacy, and driving quality improvement. The Patient Care Coordinator works closely with providers, staff, and external partners to ensure smooth care transitions, support chronic disease management, and improve patient outcomes. Job Summary The Patient Care Coordinator is an essential member of the practice care team, working under the direction of the Practice Manager. This role supports health promotion, disease prevention and management, patient education, nursing care planning, and coordination of care with both internal teams and external facilities. The position is hybrid-remote, with work arrangements tailored to the needs of the RN and JPCHC leadership. Job Responsibilities (include but are not limited to): Patient Advocacy & Care Coordination Serve as a patient advocate, helping patients navigate the healthcare system Provide patient education using evidence-based practice and JPCHC-approved resources Support patient self-care management of disease and behavior modification interventions Coordinate continuity of care between primary and specialty providers, hospitals, ERs, and JPCHC teams Conduct telephonic outreach to patients post-hospitalization, discharge, or ER visit Manage care transitions for high-risk patients, ensuring timely follow-up appointments Perform phone triage, medication refills, and prior authorizations within scope of licensure Document all patient interactions accurately and consistently in the EMR Quality Improvement & Clinical Support Participate in quality improvement (QI) initiatives and provide feedback on clinical best practices Monitor closure of care gaps, quality metrics, overdue labs, and abnormal results Perform proactive outreach to patients due for preventive screenings Support pre-visit planning with providers and staff Assist with data collection, outcomes reporting, clinical audits, and program evaluation related to Patient-Centered Medical Home (PCMH) and Medical Neighborhood initiatives Preceptorship & Mentorship Serve as a nurse preceptor for newly hired clinical staff or nursing students Required Skills and Qualifications Current state licensure as a Registered Nurse (RN) required Graduation from an accredited nursing program required Basic Life Support (BLS) certification through AHA required Minimum 2 years' experience in ambulatory, triage, or acute care setting preferred 2-5 years' experience in chronic disease management, case management, utilization management, or adult acute care preferred 1 year of experience or knowledge of Patient-Centered Medical Home (PCMH) initiatives preferred Strong critical thinking, decision-making, and problem-solving skills Ability to assess patients without face-to-face interaction Excellent communication and organizational skills Knowledge of Indiana Nurse Practice Act What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$28k-34k yearly est. 29d ago
Pediatrics Nurse Practitioner
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Indianapolis, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. As a Pediatrics Nurse Practitioner at JPCHC, you will provide direct pediatric care, collaborate with multidisciplinary teams, and contribute to quality improvement and community outreach initiatives. This position is ideal for a provider who is passionate about children's health, community service, and team-based, family-centered care. Skills The ideal candidate should possess the following skills: Proficiency in EMR/EHR systems (Epic preferred) Experience in outpatient psychiatry, crisis intervention, and integrated care models Knowledge of CPT and ICD-10 coding systems Familiarity with pain management, substance use treatment, and trauma-informed care Strong understanding of HIPAA, OSHA, and regulatory compliance Ability to supervise and collaborate with interdisciplinary teams Experience in utilization review, discharge planning, and case management Excellent communication, documentation, and organizational skills Qualifications Master's or Doctoral degree in Nursing Board Certification as a PMHNP Active Indiana APRN license with prescriptive authority (or ability to obtain) Experience in FQHC or community mental health settings preferred Commitment to serving underserved populations If you're ready to make a difference in community mental health through compassionate care and professional excellence, we encourage you to apply today. What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$134k-173k yearly est. 20d ago
Clinical Manager
The Jane Pauley Community Health Center, Inc. 3.7
The Jane Pauley Community Health Center, Inc. job in Kokomo, IN
Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Licensed Behavioral Health Therapist (LCSW, LMFT, or LMHC) to join our team Turning Point SOC team in Kokomo, IN. This position offers the chance to serve an established panel of patients in a medically underserved community while working alongside in-house wraparound support, including Outreach Specialists, Care Managers, and Patient Care Coordinators. Job Summary As a Licensed Behavioral Health Therapist, you will provide psychosocial assessments, therapeutic counseling, and crisis intervention for patients and families. You'll collaborate with an interdisciplinary healthcare team to ensure continuity of care, support smooth transitions, and promote quality patient outcomes. This role is ideal for a mission-driven therapist who thrives in a collaborative, community-based setting. Job Responsibilities (include but are not limited to): Conduct comprehensive psychosocial assessments and develop individualized treatment plans Provide short-term therapeutic counseling and crisis intervention to patients and families Collaborate with physicians, nurse practitioners, and the broader care team to ensure integrated care Coordinate services and support smooth transitions across levels of care Maintain accurate and timely clinical documentation in the Electronic Health Record (EHR) Apply knowledge of protective service mandates for both adults and children Utilize de-escalation and crisis intervention techniques when needed Build and maintain strong relationships with community resources, medical teams, and protective services Participate in team-based care meetings and continuous improvement initiatives Required Skills and Qualifications Master's Degree in Social Work, Counseling, or Marriage & Family Therapy Active Indiana licensure as LCSW, LMFT, or LMHC, LCAC (required) CPI (Non-Violent Crisis Intervention) certification preferred Relevant experience in healthcare, mental health, or community-based services Strong knowledge of disease processes, human behavior, and principles of growth and development Ability to provide effective therapeutic counseling and crisis intervention Excellent interpersonal and communication skills; ability to collaborate in a team-based setting Why Join Turning Point SOC? At Turning Point Systems of Care, you will be part of a mission-driven team that makes a lasting impact on children and families in our community. We are committed to creating a safe, supportive, and collaborative environment for both staff and clients. This is more than a job-it's an opportunity to make a difference. What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
$38k-49k yearly est. 11d ago

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The Jane Pauley Community Health Center Jobs
The Jane Pauley Community Health Center Indianapolis, IN Jobs

The Jane Pauley Community Health Center jobs in Indianapolis, IN - 27 jobs

Director of Quality & Population Health

Contract Recruiter (6-Month Term)

Patient Care Coordinator

Pediatrician

Practice Administrator

Social Services Specialist

Certified Medical Assistant - Float

Dental Hygienist

Human Resource Business Partner

Licensed Behavioral Health Therapist (LCSW, LMFT, LMHC)

Optometric Technician

Patient Service Representative

Clinical Supervisor - RN

Clinical Supervisor

Family Medicine Physician

Registered Nurse/ LPN -Behavioral Health - (Night Shift)

Certified Medical Assistant (Pediatrics)

Patient Care Coordinator

Pediatrics Nurse Practitioner

Clinical Manager

Learn more about The Jane Pauley Community Health Center jobs

Most common locations at The Jane Pauley Community Health Center

Working at related companies

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