The Jewish Board jobs - 219 jobs

PURPOSE: Cedar House (Bronx) provides therapeutic and support services to adolescents ages 16-21 who are referred through ACS (Administration for Children's Services) and the Juvenile Justice system. Our residents have experienced significant trauma that often results in behavioral, emotional, and developmental challenges. The program offers a robust Independent Living Skills curriculum, including vocational training and educational support, to prepare youth for successful, independent adulthood. POSITION OVERVIEW: The Assistant Program Director supports the Program Director and Clinical Director in providing leadership, ensuring quality service delivery, and maintaining compliance with agency policies and external regulatory standards. The Assistant Program Director is responsible for day-to-day operations, supervision of key staff, and oversight of programmatic systems that promote client safety, well-being, and progress toward independence. KEY ESSENTIAL FUNCTIONS : Program Operations & Oversight Oversee daily program operations to ensure a safe, structured, and therapeutic environment for youth. Lead weekly team meetings and provide supervision to the Senior Team Leader, Team Leaders, Programming Manager, and Cook. Ensure the physical environment and basic needs (food, hygiene, healthcare, etc.) of youth are met. Monitor and manage census, admissions, group assignments, and discharges. Participate in and oversee intake and case closing processes. Support adherence to program budget and financial guidelines. Staff Development & Supervision Oversee training, onboarding, and ongoing development of direct care staff. Provide coaching and performance feedback to promote professional growth and accountability. Ensure adequate staffing levels and proper shift coverage. Clinical & Programmatic Support Participate in the development and implementation of clinical and recreational programming. Collaborate with clinical team and provide input on service planning. Maintain engagement with community stakeholders, including emergency responders and neighboring organizations. Compliance & Administration Ensure compliance with ACS, OCFS, COFCCA, and agency standards. Monitor documentation practices, including incident reporting and service note accuracy. Serve as a point of escalation for after-hours program concerns (on-call responsibilities). TEAM PROCESS: Participate in intakes, assessments, and discharge planning. Attend and contribute to staff meetings, trainings, and off-site professional development as needed. Communicate clearly and effectively with team members, leadership, and external partners DOCUMENTATION: Review and follow up on incident reports in collaboration with the leadership team. Ensure accurate and timely entry of documentation into electronic records. Maintain compliance with agency and regulatory documentation standards. Additional documentation responsibilities may be assigned at the discretion of program leadership and are not limited to the items listed above. CORE COMPETENCIES: Commitment to trauma-informed, youth-centered care. Strong interpersonal and team collaboration skills. Cultural competency and ability to work effectively with diverse populations. Effective engagement strategies with youth. Excellent written and verbal communication. Detail-oriented, organized, and able to manage multiple priorities. Ability to work both independently and collaboratively. Valid driver's license and willingness to operate agency vehicles. EDUCATIONAL/TRAINING REQUIREMENTS: Master's degree in Social Work(MSW) required; license required. ( A master's degree in a closely related field may be considered based on relevant experience.) Minimum 5 years of experience in children's mental health or child welfare; residential adolescent experience strongly preferred. At least 2 years of supervisory experience. Strong communication skills and ability to lead diverse teams. Proficient in Microsoft Office Suite; experience with CONNECTIONS and electronic medical record systems preferred. Familiarity with telemental health platforms is a plus. COMPUTER SKILLS REQUIREMENTS: Knowledge of electronic medical systems or CONNECTIONS preferred Working knowledge of Microsoft Office, Outlook and Word Aptitude for learning new systems and application software Experience with telemental health platforms a plus. WORK ENVIORNMENT/PHYSICAL EFFORT: Travel in the community with residents utilizing agency vehicle Engage in physical activities with the youth Walk up and downs stairs. VISUAL AND MANUAL DEXTIERTY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs. If you join us, you'll have these great benefits: Generous time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law. Pay Type Salary 87,000 USD

Jasa Group is a premier interior and general contracting firm based in New York City, specializing in a comprehensive range of services, including new builds, interior renovations, and general carpentry. With years of experience, the company is committed to delivering high-quality projects tailored to client needs. Jasa Group collaborates with a network of skilled subcontractors and design professionals to ensure seamless project execution. Our services encompass construction management, general contracting, interior and exterior finishes, roofing, and custom carpentry. Notable projects have been completed in Manhattan, Brooklyn, and other locations, reflecting their expertise and dedication to excellence. Role Description We're looking for a skilled Construction Project Manager to join our growing team. The ideal candidate has a deep understanding of the construction process from pre-construction to closeout. You'll oversee all phases of our construction projects and act as the central point of communication between clients, subcontractors, and the internal team. Qualifications Project Coordination and Construction Project Management skills Plan, coordinate, and oversee construction projects from start to finish Coordinate with architects, engineers, and subcontractors Monitor project progress and ensure compliance with safety, quality, and regulatory standards Resolve issues and delays quickly and effectively Provide regular updates to stakeholders and ensure client satisfaction Other Qualifications: Minimum 5 years of experience in construction as a project manager in related fields Strong knowledge of construction methods, materials, scheduling, and project software (e.g., Procore, MS Project). Excellent leadership, communication, and problem-solving skills. Proven track record of delivering projects on time and within budget. Must be U.S Resident, Visa Sponsorships not available Perks: Bonuses based on performance Career development at fast growing company Great work-life balance and company culture If you want to know more please contact and submit resumes at ********************* "The only way to do great work is to love what you do" - Let's do great work together

PURPOSE The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: CFTSS Clinical services are provided to children/youth and are intended to help identify and prevent the progression of behavioral health needs through early identification and intervention. Services may be provided to children/youth in need of assessment for whom behavioral conditions have not yet been diagnosed or to youth with a diagnosis for whom flexible community-based treatment is needed to correct or ameliorate a developmental delay or problem in functioning or capacity for healthy relationships. The clinician conducts a comprehensive assessment to determine if children/youth are eligible for CFTSS, makes recommendations regarding which CFTSS services are to be provided, and completes a treatment plan, which serves as a rehabilitative service package to support a child and family whose needs may be complex and/or require flexible nontraditional approaches. We are seeking a compassionate, dedicated, and proactive therapist to join our team, providing high-quality behavioral health services to individuals in the Bronx. The ideal candidate will have a strong clinical background and a passion for community-based work. This is a hybrid role and involves both direct clinical care and community engagement. KEY ESSENTIAL FUNCTIONS: Provide individual and/or group therapy to clients in community-based settings and virtually as needed. Facilitate psychoeducational and skills-building groups within Jewish Board community residences and for external clients (in-person or via telehealth). Conduct outreach to potential partner agencies for collaborative opportunities and community engagement. Travel throughout the Bronx as required to meet with clients at residences, community centers, or other appropriate locations. Complete thorough psychosocial assessments and develop individualized treatment plans in collaboration with clients. Maintain accurate and timely documentation in compliance with agency policies and funding source requirements. Participate in multidisciplinary team meetings, clinical supervision, and ongoing training. Respond to clinical crises with appropriate interventions and follow-up care coordination. Foster a culturally sensitive, strengths-based, and trauma-informed therapeutic environment. Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. CORE COMPETENCIES for the position include: Embraces youth-guided family-driven care Commitment to recovery-oriented trauma-informed practice Promotes teamwork Takes initiative Liaise between department staff and middle managers/administration Good interpersonal communication and collaboration skills Solution Focused Uses Data to Inform & Guide Practice Values and Demonstrates Cultural Competency Values professional development and participation in clinical supervision and training Preferred Qualifications: Master's degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Psychology, or a related field. Licensure (LMSW, LCSW, LMHC, LMFT, or equivalent) or limited permit eligible in New York State. Experience working with diverse populations, including individuals with serious mental illness or co-occurring disorders. Bilingual (English/Spanish or other relevant languages) a plus. Strong communication, organizational, and interpersonal skills. Ability to work independently in the field and as part of an interdisciplinary team. Commitment to cultural humility and continuous learning. EDUCATIONAL /TRAINING REQUIRED: Candidates must be licensed or eligible for licensure in New York State (e.g., LMSW, LCSW, LMHC, LMFT), and must obtain licensure within one year of hire. COMPUTER SKILLS REQUIRED: Prior experience with electronic health records and Microsoft Office VISUAL AND MANUAL DEXTERITY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs. Manual dexterity and hand-eye coordination to travel independently using public transportation. WORK ENVIRONMENT / PHYSICAL EFFORT: Services are provided in the community and the office While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be To perform the essential functions of this job the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds. To perform the essential functions of this job, the candidate is routinely required to sit (60% of the time) and stand (20% of the time), and travel to and from appointments using public or private transportation options (20% of the time). Risks/hazards associated with the position are those which may be encountered traveling around New York City. If you join us, you'll have these great benefits: Generous paid time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law. Salary 60,000 USD

Join our team as a Data Entry Clerk and play a crucial role in maintaining the accuracy and integrity of our data systems. We're seeking detail-oriented individuals who are comfortable working independently in a remote environment. As a Data Entry Clerk, you'll be responsible for efficiently inputting and managing data to support our organization's operations. Responsibilities Data Entry: Input data accurately and efficiently into our database from various sources. Data Verification: Review and verify the accuracy of data entries to ensure consistency and reliability. Data Maintenance: Regularly update and maintain database records to reflect the most current information. Quality Assurance: Perform quality checks on data entries to identify and correct any errors. Task Prioritization: Manage workload effectively by prioritizing tasks based on urgency and importance. Confidentiality: Handle sensitive information with discretion and maintain confidentiality at all times. Documentation: Maintain detailed records of data entry activities and procedures. Collaboration: Communicate effectively with team members to ensure data accuracy and resolve any discrepancies. Compliance: Adhere to company policies and procedures regarding data management and security. Qualifications High school diploma or equivalent. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Excellent typing skills with high accuracy and speed. Strong attention to detail and organizational skills. Ability to work independently and meet deadlines in a remote setting. Good communication skills, both written and verbal. Prior experience in data entry or related field is preferred but not required. Benefits Competitive compensation. Flexible work schedule. Opportunities for career advancement and professional development. Supportive work environment with a focus on collaboration. Access to training resources and tools for professional growth. Join our team and contribute to our mission of maintaining accurate and reliable data for organizational success. Apply now to become a part of our dynamic team of data professionals

Provides services to obtain clinical background information and diagnostic material to begin the treatment planning process.

The Brooklyn Community Recovery Center works in service to an individual's long-term recovery and seeks to establish and maintain community relationships in furtherance of a community recovery vision (i.e. reduce stigma), and toward the mission and goals of the Recovery Community Outreach Center, and those of the agency-at-large. The Assistant Administrator contributes to the recovery-oriented environment by leading our front desk operations (i.e. welcoming participants, facilitating data collection at sign in, working with staff on customer service experience and safety protocols, etc.). As needed, the administrative assistant supports the planning and execution of our programming, by supporting outreach and enrollment of participants and partners, supporting the management of logistics, supplies, data collection, and record keeping. Essential Duties and Responsibilities include the following. Other duties and responsibilities may be assigned. · Leads front desk operations that ensure consistent coverage, customer service orientation, accurate data collection, and a recovery-oriented setting · Provides front desk coverage: answering phone calls, welcoming participants and managing their flow in the Center, and by directing inquiries to appropriate parties · Supports the planning and execution of programming and events · Liaises with internal and external partners to ensure the function of equipment and technology · Provides administrative support to program staff through the ordering supplies, helping to coordinating staffing schedules and room/space logistics, and by supporting internal and external communications (e.g. programmatic emails, follow up phone calls, mailings, etc.) · Supports data tracking efforts and conduct follow-up communications with program participants COMPETENCIES (KSAs) · Technical Capacity - familiarity with technology, phone and email systems · Ethical Practices - familiarity with privacy laws, boundaries and other ethical practices · Initiative - independently looks for ways to improve our services · Emotional Intelligence - experience working with underserved populations · Global and Cultural Awareness- ability to work with diverse colleagues and participants · Judgment - understands the type and quality of information needed to make decisions · Relationship Management - ability to make and maintain relationships · Problem Solving - able to manage complex situations with increasing independence · Decision Making - able to consider multiple interests to arrive at a reasonable decision · Communication - customer service oriented and engaging communicator · Teamwork · Crisis Management Qualifications REQUIRED EDUCATION · High School Diploma/GED PREFERRED EDUCATION · Bachelor's Degree in the arts or a human services related field LICENSES/CERTIFICATIONS · Certified Recovery Peer Advocate (CRPA) or provisional (CRPA-P); Certified Recovery Coach (CRC) preferred PREFERRED EXPERIENCE · 2 years of experience providing administrative assistance for human service delivery program(s) · Familiarity with regulations governing substance use disorder recovery support services (e.g. confidentiality, trauma-informed and person-centered care) WORK ENVIRONMENT · This job operates in both an indoor office and community-based environment, and outdoors. This role routinely uses standard office equipment such as computers, phones and photocopiers. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. · Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. · Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.

Job Description Purpose: The Assertive Community Treatment (ACT) Team Lead provides the administrative oversight of all ACT services provided by the team. The ACT team provides community based mental health services to adults with serious mental illnesses. The ACT Team Lead shall provide quality assurance and oversight to ensure adherence to the ACT Fidelity Model, ensure timely clinical documentation and monitor staff performance in light of productivity expectations. The ACT Team Lead will also lead the team in providing recovery oriented, individualized, trauma informed and effective treatment interventions in ways that are respectful, non-judgmental and consistent with C4's mission and vision. Minimum Qualifications: 3-year minimum clinical experience working with adult clients with serious mental illness in need of intensive community support services ACT level services. A well-maintained personal vehicle for work related use, valid Illinois driver's license, good driving record, and active vehicle insurance are required Competencies (Minimum Skills, Knowledge and Experience): Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent and individualized treatment according to each client's age, gender, gender identity, race, ethnicity, and culture in trauma informed manner. Clinical competencies, including motivational interviewing techniques, as aligned with training mandated by agency Knowledge of appropriate, respectful behavior management techniques and functional use of them Intimate knowledge of authorization process and a clear understanding of documentation standards required to support Medical Necessity Understanding of personal and professional boundaries Ability to plan, develop and manage multiple projects Organizational skills Time and stress management skills Effective communication skills to include interpersonal, teamwork, and collaboration skills Conflict resolution and diplomacy skills Computer literacy including clinical records Ability to develop solutions to problems. Ability to speak and write clearly and effectively. Ability to comprehend complex ideas and complex diagnostic histories of consumers Duties and Responsibilities: Provides day-to-day supervision of the ACT team Works closely with the ACT Program Manager Leads ACT staff meetings and treatment planning meetings with ACT staff in a manner reflecting compassion and a clear understanding of clients' unique circumstances and individual recovery needs Directs the client admission process, treatment, rehabilitation and support services of the program in coordination with the ACT Program Manager and psychiatrist Trains and supervises employees to procedures and clinical functions identifying and respecting each person's preferred learning style. Works with ACT Program Manager to assist in the creation and updating of the ACT Procedural Manual Schedules employees to provide adequate coverage The ACT Team Lead is expected to provide direct clinical service to clients as needed. Ensures documentation quality, completion, and compliance at all times, as well as monitors timelines and agency policies and procedures according to agency's guidelines Ensures compliance with all applicable laws and accreditation requirements related to service delivery policies, practices, and reporting standards Monitors, coaches and assists staff with individual performance expectations Signs off on staff Timecards Approves time off and requests to work from home Works closely with the ACT Program Manager in responding to new referrals and assessing for appropriate level of care in a timely manner. Manages staff requests for mileage and parking reimbursement Works closely with Representative Payee professionals around Special Requests and other related issues as needed. Becomes familiar with the overall Representative Payee processes and acts as liaison between ACT staff and Representative Payee staff to ensure compliance with Social Security procedures. On-call on a rotating basis manning the ACT crisis line Compiles reports and gathers data as requested by ACT Program Manager Adheres to confidentiality practices and procedures according to agency policies. Maintains compliance, at all times, with agency policies and procedures. Responsible for prioritizing own and others' work to ensure completion Checks the quality and timeliness of own and others' work Adheres to ethical practices Other duties as assigned by supervisor

At Phoenix House, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix House provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders and related mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating the whole person-and come from all fields. We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As ‘One Phoenix House' we believe in having fun along the way - embracing ‘progress not perfection' as our journey continues. We are currently looking for a Full-Time Driver for our Long Island City Queens residential facility. The Drive is responsible for transporting patients to and from various locations and appointments. The position entails driving a passenger mini-van, or full-size van throughout New York City and Long Island (as needed). ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintains a detailed vehicle trip sheet listing destination, reason for trip, time of departure and arrival with corresponding mileage submitting same on a daily basis to the Facility Director. Maintains the vehicle in efficient operating condition. Completes daily vehicle check list at beginning of each shift. Keeps the exterior and interior of the vehicle clean, neat and in an orderly fashion. Assesses vehicle maintenance requirements and makes appointments to deliver vehicle to designated repair sites when repairs are needed. Attends all required staff meetings and all other duties as assigned. EDUCATION/LICENSE: High School diploma or GED Valid New York State Driver's License and a clean driving history with no suspensions, revocations, violations or points. EXPERIENCE: Experience driving a mini-van or small SUV. Phoenix House conducts background checks, fingerprints, drug testing, TB testing, verification of employment history and/or reference checks prior to employment. Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click **************************************************************** to learn more.

The Junior Accountant will perform routine clerical, filing, and data entry tasks for accounting data including accounts payable, billing, and receivables ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned. Core Responsibilities Conducts routine data entry management for accounting records including accounts payable, billing, and accounts receivable. Reviews billing statements, invoices, and similar documents for accuracy; alerts supervisory staff of any discrepancies. Distributes accounting reports as directed. Assists senior accountant with all financial operations. Compiles weekly and monthly financial statements and reports. Prepares and analyzes balance sheets. Makes journal entries. Handles the month-end and year-end closing process. Manages accounts payable and receivables. Uses popular financial software. Collaborates with other members of the finance team. Follows all company policies and procedures. Adheres to finance laws and regulations. Performs other related duties as assigned. COMPETENCIES (KSAs) Leadership Initiative Ethical Practices Judgment Relationship Management Emotional Intelligence Professional Boundaries Global and Cultural Awareness Critical Evaluation Problem Solving Decision Making Communication Teamwork Crisis Management Technical Capacity Qualifications REQUIRED EDUCATION High school diploma or equivalent required, with some bookkeeping coursework. Three to five years of related experience required. Bachelor's degree in accounting or Business Administration (preferred) LICENSE/CERTIFICATIONS N/A EXPERIENCE Thorough understanding of bookkeeping practices and procedures, with ability to train others in related practices and procedures. Excellent organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to follow verbal and written instructions. Proficient in Microsoft Office Suite or similar software. Knowledge of spreadsheets and accounting software. WORK ENVIRONMENT This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 30 pounds

PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. Our children's community residences are single site residence's that provide a group living for eight children and/or adolescents. The program provides a supervised, trauma informed therapeutic environment which seeks to develop the resident's skills and capacity to live in the community and attend school/work as appropriate. POSITION OVERVIEW: The Professional Skill Builder works with children and adolescents in the community residence and is responsible for skill building related to the youth's individual service and treatment plans. The Professional Skill Builder serves as a positive role model while providing therapeutic support to both the youth and the family, trauma informed care and life skills. All responsibilities are to be carried out in accordance with the standards of regulatory bodies and of the Jewish Board of Family & Children's Services. KEY ESSENTIAL FUNCTIONS: Participate in ITM implementation. Responsible for developing and enhancing the youth's skills around their personal hygiene, social guidance, use of leisure time, food planning and preparation. Responsible for developing youth/ family emotional regulation skills. Develop, supervise and implement therapeutic recreational program. Partner with case manager around creating and implementing youth safety plans and ICMPs. Accompany and supervise youth on recreational activities while promoting socialization and skill building. May be called upon to work one on one with a youth who is displaying significant stress or assist with management of crisis related to the safety and care of the clients. This may include managing environmental issues. Provide feedback to the supervisor and treatment team, observations of the youth and response to interventions must be provided verbally and through documentation to the supervisor and members of the treatment team. ***Unusual and crisis oriented behaviors must be reported live to a supervisor immediately. Assist in maintaining a safe and clean environment. Work collaboratively as a member of an interdisciplinary therapeutic team by implementing culturally affirming and trauma informed interventions and skill building as outlined in treatment and service planning. Partner with case manager and other program staff to support families, schools, healthcare providers, outpatient mental health providers, criminal justice, and other community agencies in order to provide appropriate care and supervision of youth. Perform these services in the community residence, family/resource's home, community and via telehealth (when applicable). Participate in clinical treatment team meetings, staff meetings, trainings, and supervision. Maintain all documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. The ability to travel and navigate the community in order to provide services where the youth and family will benefit most from the services delivered Assist in orienting families/resources of the youth to the services provided by and in collaboration with the program. Provide crisis intervention. Additional duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: Must work evening and weekend shifts as part of the enhanced model to provide additional support and supervision during peak hours. Must attend, participate and successfully complete the Therapeutic Crisis Intervention (TCI) certification and recertifications. Must attend and participate in the ongoing training and consultation of the evidenced based model utilized within the program. Provide supervision of youth and oversight of the program. EDUCATIONAL /TRAINING REQUIRED: High school diploma or equivalent. A valid driver's license is required to meet all insurance requirements. CORE COMPETENCIES for the position include: Excellent engagement skills Strong verbal and written communication skills Attention to detail Ability to work independently as well as with a team COMPUTER SKILLS REQUIRED: Ability to utilize an electronic health record and Microsoft Office EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: Bilingual Spanish/English a plus Verbal and communication skills Ability to work as a team player VISUAL AND MANUAL DEXTERITY: The candidate should be able to read paper and electronic documents and perform data entry into various computer programs. Manual dexterity and hand-eye coordination to travel independently using public transportation and/or vehicle. WORK ENVIRONMENT / PHYSICAL EFFORT: Services are provided in the community and the office. While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be Risks/hazards associated with the position are those which may be encountered traveling around New York City. If you join us, you'll have these great benefits: Generous time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity:

PURPOSE: The Kaplan House (Manhattan) and Cedar Knolls House (Bronx) provides therapeutic and support services to adolescent's ages 16-21 who are referred to us through ACS and the Juvenile Justice system. The Supervised Independent Living Program (SILP) provides a transitional living environment for older youth17-21 years old who are ready to move towards independent living. Our residents have experienced significant trauma, resulting in behavioral, emotional, and functional/ development issues. Both Programs offer an extensive independent living skills program, including vocational preparation, and educational services that assists youth towards reaching independence. The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. Our children's community residences are single site residence's that provides a group living for eight children and/or adolescents. The program provides a supervised, trauma informed therapeutic environment, which seeks to develop the resident's skills and capacity to live in the community and attend school/work as appropriate POSITION OVERVIEW: The Director of CPI Coordinator will be responsible for overseeing the quality of care in ACS/OFCS/OMH Children Residential Programs. In addition, ensure the programs are incompliances with all regulatory bodies. The Director of CPI will updates policies and procedure for the programs. KEY ESSENTIAL FUNCTIONS: Monitor and assist with implementing on-going CPI activities including a systematic quality improvement plan which identifies program strengths and weakness; develop internal staff trainings, conducting internal audits (scorecards), facilitating external agency audits and preparedness. Completely monthly score cards for the SILP program. Act as Liaison with the Evaluation and Review staff at JBFCS Headquarters as well as other regulatory bodies including Justice Center, OCFS, APA, OMH, MHCU, Older Youth Services, etc. Continually evaluate organizational needs including development and yearly review of Program Policies and Procedures, ensuring they meet regulatory changes and guidelines. Overseeing agency compliance with regulator applications including: ARTS, LTS, PAT, 29i application, Agency Annual Profile, QRTP profile, and Connections. Track and oversee agency incidents, this includes documentation of events, regulate Alltrac reports, OSR reports, MHCU reports, OCFS fire alerts, LGBTQ notifications, PIPs/CAPs. Monitor all Justice Center allegations, significant incident follow up, internal investigations and IRC presentation and recommendation follow up. Will provide weekly supervision to the CPI Coordinators, and monthly group supervision. Conduct periodic resident satisfaction surveys, and surveys requested by governing bodies. Facilitate FTC's (Family Team Conferences) in the absence of the program CPI Coordinator, as needed. Facilitate all FTC's for the SILP program. Case consultation for high risk cases, and clinical guidance to program directors and clinical leads. Provide coverage in event of program CPI vacancy. Update team with new ADM's from OCFS, and trainings that support the team via HSLC and ACS Workforce Institute. Will monitor the Community Residences Playbook. Will Manage the PIR and data collection for ITM with program leadership Participates in weekly administrative meetings Participates in regular staff meetings and trainings. Other tasks as assigned. CORE COMPETENCIES for the position include: Willingness to work with children/adolescents living with the impact of trauma and experience mental health challenges Compassion and respect for vulnerable individuals Patience and understanding for the sometimes slow process of stabilization and recovery Excellent youth engagement skills Strong verbal and written communication skills Attention to detail EDUCATIONAL/TRAINING REQUIRED: Master's degree required 3 plus years of supervisory experience Experience with Residential Care preferably with Adolescents. Driver's License required to meet all insurance requirements. EXPERIENCE REQUIRED/LANGUAGE PREFERENCE: Completes regular and timely documentation Coordinate and collaborate with the administrative team Monitor the Alltrac system and OCFS significant incident responses. Update all policies and procedures on a yearly and as needed basis. COMPUTER SKILLS REQUIRED: Working knowledge of Connections, Microsoft Office, Outlook and Word, and other databases Aptitude for learning new systems and application software Travel between programs. VISUAL AND MANUAL DEXIERITY: Able to read data and document, including spreadsheets, reports and electronic health records in a printed form and on the computer screen. Able to input data in the electronic health record. Limited application of manual dexterity and hand eye coordination. WORK ENVIRONMENT/PHYSICAL EFFORT Travel between programs. If you join us, you'll have these great benefits: Generous paid time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law. Pay Type Salary Hiring Min Rate 85,000 USD Hiring Max Rate 89,000 USD

PURPOSE: Through ownership and stewardship we create, maintain and provide quality physical environments that support living, learning and working, in a cost-effective manner, helping to ensure the present and future wellbeing of our clients and workforce. POSITION OVERVIEW: Performs a variety of general building services including but not limited to the repair, operation, general upkeep, maintenance, safety and security duties according to Facilities and Program procedures and protocols. KEY ESSENTIAL FUNCTIONS:• Responsible for the overall maintenance and operations of buildings and grounds of the institution, insuring that the facility is/are clean, properly functional, in good repair, safe and secure.• Responsible for basic building repairs such as plumbing, carpentry, painting, plastering, electrical and HVAC and to other building related systems.• May be assigned to open/close program unit/buildings and operate basic building systems such as security locksets, alarms, lighting, HVAC, fire safety, utilities etc. • Be familiar with all JBFCS and regulatory requirements pertaining to facility program operations, facilities maintenance and general safety requirements (OSHA, DEP, NYFD etc.).• Cleans, lubricates, repairs, maintains, organizes and stores all required tools and equipment.• Responsible for grounds maintenance, mowing, raking, weeding, planting, pruning etc.• Responsible for removing ice/snow, maintaining sidewalks clean and free from debris as per and NYC DOS regulations.• Collects, manages trash removal and recycling as per building requirements NYC DOS regulations.• Moves office furniture, equipment and supplies in and around building and grounds in the course of executing their duties.• Work from OSHA approved ladders and work platforms as required to complete basic repairs and maintenance.• Attends and successfully completes safety, security and other trainings required by the agency. • Drive themselves and coworkers when necessary using company vehicles in the course of doing their jobs as directed by management.• Observes, documents and reports to supervisors, any problems with the building, unit or property including all facility related as well as safety/operational issues.• Use hand tools, power tools, ladders / lifts, personal safety gear and follow safety protocols as directed.• Observe and report all work performed by external vendors and landlord's building superintendents to insure quality of work and compliance with agency specifications; facilitate access to work areas.• Complete and return work orders; keeps documents and maintains records, ensures follow up and competition of required tasks.• May be assigned to alternate agency units/ buildings as required.• Required to attend and pass all required training (equipment use, OSHA, DEP etc.) provided by The Jewish Board and / or other operational requirements of the Agency.• Must perform other duties as assigned. CORE COMPETENCIES • Strong mechanical aptitude and well-rounded hands on mechanical skills.• Required to work well with people and have strong customer service skills. EDUCATIONAL/TRAINING REQUIRED:• GED /High School Diploma is highly preferred.• Must be able to speak, read write and understand English at a high school level.• Valid driver's license maintained throughout the course of employment.• Five (5) years' experience in building construction/maintenance/repair, an Educational/Trade certificate in a related field may be substituted for two (2) years' experience. COMPUTER SKILLS REQUIRED: • Must have basic computer knowledge and the ability to quickly learn new systems or applications. VISUAL AND MANUAL DEXIERITY:• Climbing ladders as required, to evaluate facility equipment, conditions, roofs and ceilings etc. • Walking, reaching, lifting, pulling, pushing, stooping, crouching, and adequate vision, to accomplish the job requirements. WORK ENVIRONMENT/PHYSICAL EFFORT• The work environment requires ability to work under adverse weather conditions.• To perform the essential functions of this job, the candidate is routinely required to work on their feet throughout the course of the work day.• Ability to lift and carry 50 pounds during the course of their job.

Assists physicians in all exams and minor office procedures; maintaining supply inventory in exam rooms; cleaning and sterilizing equipment; ordering and unpacking all supplies; giving injections and drawing blood.

Clinical Supervisor reports to the Clinical Director, responsible for the day-to-day clinical operations of the residence and provides routine supervision of the staff. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned. • Provides supervision to clinical staff • Provides direct clinical services (i.e., crisis intervention/de-escalation, assessment, counseling, family therapy, referrals, and discharge planning) to patients as needed • Assists clinical staff in the development of treatment/recovery plans, ensuring that such plans address all facets of a patient's treatment -- mental health, substance abuse, education, and vocational rehabilitation • Review and approve all facets of discharge planning • Ensures that treatment operations meet clinical regulations • Ensures that treatment operations comply with Medicaid and other reimbursement standards • Designates staff to perform tasks required under regulations (i.e., evaluation of patients' needs, development and implementation of treatment/recovery plans, etc.) • Conducts regular interdisciplinary case conferences. • Leads workshops and individual or group therapy sessions, as needed, in conjunction with other clinical staff. • Works with counselors in all areas of their job functions and facilitates open, consistent, skill focused clinical supervision and staff development, documenting as needed. • Responsible for overseeing and coordinating overall patient case management with applicable state and local social services agencies, legal referral sources and resources, school-based stakeholders, and community-based providers of services, as needed. • Reviews clinical documentation of staff; participates in or leads the clinical case review process; supports, monitors, and implements clinical and recovery support programming for all phases of treatment COMPETENCIES (KSAs) • Leadership • Initiative • Ethical Practices • Judgment • Relationship Management • Emotional Intelligence • Professional Boundaries • Global and Cultural Awareness • Critical Evaluation • Problem Solving • Decision Making • Communication • Teamwork • Crisis Management • Technical Capacity Qualifications REQUIRED EDUCATION Master's degree in social work or Mental Health Counseling LICENSES/CERTIFICATIONS Independent license issued by NYS LMSW/LMHC REQUIRED EXPERIENCE Minimum five years of experience working in substance use disorder treatment Minimum two years of experience in a supervisory role Familiarity with OASAS regulations and those of other relevant bodies (i.e., housing providers, Department of Social Services, etc.) WORK ENVIRONMENT This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.

WORKING WITH US The Jewish Board delivers innovative, best-in-class mental and behavioral health services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of others. Similarly, we support our employees through benefits like, professional development opportunities and paid supervision. Some of our other benefits include: 15 agency holidays and 15 sick days in addition to generous vacation days Health/dental/vision plans that are subsidized up to 80% Tuition assistance and educational loan forgiveness Access to 403(b) retirement benefits and a pension Unlimited employee referral bonus opportunities Commitment to diversity, equity, and inclusion through our many company initiatives, including employee resource groups (ERGs) like Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee This position is eligible for a sign-on bonus ABOUT THE JOB The Personal Recovery Oriented Services (PROS) program aims to help each participant achieve their chosen life goal related to housing, work, education and/or building their socialization skills. The services are provided using a recover-orientated, person-centered strengths-based approach with the goal of empowering individuals to improve their quality of life, achieve life goals as they take a more active role in their community. The Case Associate is responsible for the development, implementation, and administration of a variety of group services and interventions with the goal of assisting PROS participants in overcoming barriers and developing skills to achieve their desired life roles. They are also responsible for providing ongoing feedback to clients to help them determine their strengths, interests, preferences, aptitudes and progress within the program. The Case Associate will provide support and encouragement to clients in their endeavors, help to identify and overcome barriers to recovery and, provide information regarding community resources and assist with referrals and resource development. TO QUALIFY The Jewish Board is currently looking for talented Case Associates of all cultures, religions, races, and gender expressions with the following qualifications: BA/S in human services, with some experience in a community or social service group, OR at least five years of experience, providing clinical services, in a community or social service setting 2 years of experience in providing rehabilitation/treatment to emotionally disabled adults preferred New York State driver's license preferred. Knowledge of personal computers and software.

At Phoenix Houses of NY|LI, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix Houses of NY|LI provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families, and communities challenged by substance use disorders and related mental health conditions. Phoenix Houses of NY|LI supports the mission through a holistic approach that focuses on every person's distinct mental, physical, and social needs; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and the promotion of greater understanding of addiction. Our devoted staff is committed to treating the whole person-and come from all fields. We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As "One Phoenix Houses of NY|LI " we believe in having fun along the way - embracing ‘progress not perfection' as our journey continues. Compensation: $15/hour up to 20 hours each week. We are willing to work with students and university to get college credits in addition to the $15/hour compensation. Job Duties · Work with CEO, Director of Development and Development Associate to research and cultivate relationships with key stakeholders in both Governmental Agencies and Non-Governmental Organizations (NGO). · Engage in all aspects of the development cycle including, but not limited to conducting prospect research regarding potential donors and crafting stewardship reports. · Collaborate with various departments to plan special events. · Prepare accurate research on prospects and assemble materials for cultivation. · Examine the role of local, state, and federal government in crafting public policy and allocating funds with respect to addiction. Skilled Required · Must be a current graduate student at an accredited university. · Preference will be given to students who are pursuing a Master of Public Policy, a Master of Public Health, a Master of Social Work, a Master of Healthcare Administration. · Superb writing, editing, and communication skills. · Excellent research and analytical skills. · Ability to manage tasks and different projects. · Demonstrates a strong sense of urgency and timely follow-up. · Demonstrates reliability and consistency in quality and quantity of work. · Excellent organizational skills. Details Created: January 18, 2022 Views: 0 Candidates: 0 total BudgetJob Budget:Not sponsored

. At Phoenix House, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix House provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders and related mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating the whole person-and come from all fields. We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As ‘One Phoenix House' we believe in having fun along the way - embracing ‘progress not perfection' as our journey continues. Phoenix Houses NY|LI has an immediate opening for a Full-Time, Licensed Social Worker. Licensed Social Worker (Clinician) reports to the Program Director and in coordination with other program staff, provides direct clinical services (i.e. counseling, social work, family therapy, mental health) to patients. RESPONSIBILITIES: Assists clinical staff in the development of treatment plans, ensuring that such plans address all facets of a patient's treatment -- mental health, substance abuse and education. Conducts interdisciplinary case conference once a week. Conducts workshops and individual, group therapy sessions, as needed, in conjunction with other clinical staff. Works with counselors in developing individual treatment plan and helps maintain positive working relationship. Works with counselors to ensure that patients receive information/referrals regarding appropriate post-treatment services during the aftercare phase of the program. Responsible for overseeing and coordinating overall patient case management to include interface with applicable state and local social services agencies, school administrators and teachers, and community-based providers of services, as needed, for patients. Reviews clinical progress notes with other supervisory staff and participates in the clinical case review process. EXPERIENCE: Minimum five years of experience working in substance use disorder treatment and 2 years of supervisory experience. Familiarity with OASAS regulations and those of other relevant bodies (i.e. housing providers, Department of Social Services, etc.) EDUCATION: Master's Degree in Social Work, Counseling Psychology, Family Therapy or Mental Health LICENSES/CERTIFICATIONS Independent license issued by NYS Credentialed Alcoholism and Substance Abuse Counselor (CASAC) in good standing, preferred Phoenix House conducts as needed, job-related background checks, fingerprints, drug testing, physical exams, medical exams, TB testing, verification of employment history and/or reference checks prior to employment. Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click **************************************************************** to learn more.

WORKING WITH US At The Jewish Board, we don't just make a difference - we make a bigger difference As we serve 45,000 New Yorkers every year. Join our dedicated team that's been helping communities across New York City for almost 150 years and see just how big of a difference you can make. IF YOU JOIN US, YOU'LL HAVE THESE GREAT BENEFITS: • Generous paid time off in addition to 15 agency holidays and 15 sick days • Affordable and high-quality medical/dental/vision plans • Tuition assistance and educational loan forgiveness • Free continuing education opportunities • 403(b) retirement benefits and a pension • Flexible spending accounts for health and transportation • 24/7 Accessible Employee Assistance Program • Life and disability insurance • Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee ABOUT THE JOB Care Coordinators link children who have chronic medical or behavioral health conditions to the services they need to stay as healthy as possible and avoid unnecessary trips to the emergency room. Care coordinators encourage the clients (members) they serve to use those services to optimize their health outcomes. Working in a team setting and primarily in the field, Care Coordinators assess risks and needs, develop person centered care plans, track and arrange appointments, educate members and coordinate other aspects of members' health and community services. As this is an evolving program, additional responsibilities will be added. KEY ESSENTIAL FUNCTIONS: • Integration of medical, specialized and behavioral health services in addition to social support and/or educational support services • Periodic assessment of a member's medical and behavioral health needs as well as their compliance with recommended treatments • Collaborative development of an Individualized Plan of Care with the member, the member's family and/or caregivers in addition to other service providers • Providing required care management services • Tracking all specialty medical, behavioral and support service referrals made for patient using Health Information Technology • Assuring that member has access to, engages in and retains needed services as defined in the member's care plan. Such services may include: Acute Medical Care; Primary Medical Care; Preventative medical care services (including metabolic screening); Home Health Care; Chemical Dependency Services; Behavioral Health Services; Community social support services; Housing; State and federal entitlements; Educational services; Involvement with child welfare, juvenile justice or criminal justice institutions • Providing referrals to members for increased access to the above services • Responding to members' questions and needs • Reassessing the members' need for ongoing care coordination services • Completing all required documentation in a timely manner • Sharing knowledge and experience with other team members to support the team's overall service provision efforts • Carrying an agency-provided cell phone, laptop and hotspot • Responding to member crises during (and occasionally outside of) regular business hours via program after hours emergency cell phone, which is rotated among care coordinators • Other duties as assigned EDUCATIONAL / TRAINING REQUIRED: A Bachelor's Degree with a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation therapy, counseling, community mental health, child and family studies, sociology, or speech and hearing PLUS Two years of experience in providing direct services, or a substantial number of case management services, to mentally disabled or chronically ill or homeless children with complex social or healthcare needs. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • A valid driver's license and access to a vehicle (for Staten Island); A valid NYS ID for all boroughs. • Specific experience with the target population is required to work with Children. • Experience working in interdisciplinary teams; experience providing care management or care coordination in a medical or behavioral health environment; experience working with the chronically ill. • Excellent written communication, verbal communication and customer service skills ◦ Fluency in a second language such as Spanish, Mandarin, or Russian is preferred but not mandatory COMPUTER SKILLS REQUIRED (List the computer skills needed): • Intermediate computer proficiency VISUAL AND MANUAL DEXIERITY: • Ability to read/input data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens • Able to input data into various agency and city/state electronic health records • Limited applications of manual dexterity and hand-eye coordination. • Manual dexterity and hand-eye coordination to conduct significant data entry and record keeping required We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities. PROGRAM DESCRIPTION: The Client Engagement Specialist team is the front office, reception and scheduling team for The Jewish Board Outpatient Clinics and CCBHC programs. The team works closely with callers, referring agencies, and Jewish Board Clinic staff, therapists and psychiatric providers to ensure clients are getting care and services appropriate to their needs. The team is the main point of contact for existing clients and new clients receiving outpatient services at the Jewish Board, so an expertise in customer service is essential. Additionally, the team gathers sensitive information (e.g. PHI) as part of the front office, reception and scheduling process and appropriately responds to acute clinical/safety concerns that may be identified. POSITION OVERVIEW: The Client Engagement Specialist is responsible for answering, returning, & screening calls/requests, collecting and scanning documentation and co-pays as required, checking clients in/out as required, scheduling and confirming appointments made to the Jewish Board Main Reception Line (1-855-CLINIC-1) for outpatient Clinic and CCBHC programs and when clients call the clinic directly or visit the clinics in-person. Additionally, they will be responsible for scheduling appointments for existing clients assigned to these programs. The Client Engagement Specialist will ensure communication with clients is documented appropriately in the chart where necessary and/or make the clinic leadership aware of client needs where follow-up is needed by clinically trained program leadership, therapists or psychiatric providers KEY ESSENTIAL FUNCTIONS: Professionally and cordially manage all interactions with clients whether in-person at the clinics or over the phone. Notify appropriate parties of any/all next steps or follow-up needed or of call outcome to ensure all parties informed of service provided to client(s) Document service provided via info note in client chart where appropriate or required. Schedule new (e.g. psych eval, med. management, individual psychotherapy, etc…) appointment(s) or follow-up appointment(s). When scheduling appointments, the Client Engagement Specialist will: Confirm provider's recommendations for appointment and appointment format (e.g. telehealth versus in-person). Review appointment options in Avatar Scheduler Identify client's preferred form of communication (e.g. phone call, email, text….) Outreach client to schedule next appointment Confirm client's availability and session format (e.g. telehealth v in-person Provide client with the Jewish Board's Main Reception Line (1-855-CLINIC-1) number to contact if appointment needs to change. Enter data into scheduler Send client initial confirmation of next appointment via client's preferred form of communication Enter date of reminder sent into scheduler “notes” section Send Clinic Office Manager the daily list of daily appointments scheduled at the beginning of each day. Manage “virtual” clinic waiting rooms via format used by agency (e.g. zoom, Avatar nx) to: Communicate with clinic staff, therapists and psychiatric providers via Microsoft Teams, email, phone, text, zoom chat, etc… throughout shift to inform of: Appointment cancellations Appointment no shows Client Arrivals Appointment timeliness Emergencies Changes to schedules Client Engagement Specialist Shift Change Communicate with Clients to: Check-in for appointment Collect co-pay / documentation Keep them informed and/or answer questions re: Delays in start time Early arrival/actual appointment time Answer non-clinical/medical questions regarding clinic services or Jewish Board Services other than Clinic Services As needed, assist with returning voicemails for other virtual clinics and incoming calls Check in/check out in-person clients at clinics Perform data entry and handle routine office administrative tasks or program errands Other duties as assigned. REQUIREMENTS: BA in related healthcare field or minimum two years related work experience preferred Ability to work well with others and as part of a team Ability to work autonomously as needed in a hybrid (remote and in-person) work setting Experience working under pressure in a multi-tasking, fast paced environment Ability to communicate effectively and appropriately with clients, potential clients, colleagues, supervisors and other Jewish Board staff. Strong attention to detail and organizational skills Excellent interpersonal skills Significant experience with providing excellent customer service Bilingual preferred but not required Work Flex schedule with rotation that includes some evening and weekend hours COMPUTER SKILLS REQUIRED (List the computer skills needed): Use of an Electronic Health Record (EHR) Computer literacy in: Microsoft Office (Excel, Word, Outlook, PowerPoint) Zoom Microsoft Teams Netsmart/my Avatar Dayforce NFocus Avaya Tableau Dashboards Willingness to attend trainings to increase knowledge and learn said databases and programs VISUAL AND MANUAL DEXTERITY: Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. Able to input data into the Electronic Health Record. Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT Physical Demands: Regularly required to speak clearly and hear the spoken word well. Regularly required to physically operate routine office equipment such as telephones, computers, etc. Regularly required to utilize near vision ability and to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. Work Environment: Noise level is consistent with levels usually present in an office, education, rehabilitation or health related environment. Hazards present are consistent with those common to an office, education, rehabilitation or health related environment.