Case Manager jobs at The Jewish Board - 53 jobs

Case Manager At The Jewish Board, we don't just make a difference - we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that's been helping communities across New York City for almost 150 years and see just how big of a difference you can make. Reasons you'll love working with us: If you have a particular age range or population you're interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations. We're committed to supporting your career development by encouraging mobility and advancement across different program types and jobs. With 70 locations throughout the five boroughs, you can work close to where you live. 15 days vacation time and generous paid holidays will help you achieve a healthy work/life balance. We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays. You'll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit. How you can make a bigger difference: PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Case Manager is the most senior level of direct care staff working within the Jewish Board's supportive housing programs to help residents live in the community as independently as possible. KEY ESSENTIAL FUNCTIONS: Resident Support Carries a caseload and practices person-centered and collaborative service planning with residents. Is assigned the most complex clients; carries a larger caseload than case associates and case assistants Ensures service plans are completed and signed by residents according to regulatory guidelines and standards. Evaluates and assesses independent living skills using a detailed functional assessment tool or supports residents in using tool for self-assessment. Supports residents in meeting individual goals. Supports residents toward the goal of medication management independence, including appropriate person-centered interventions. Advocates on behalf of residents with other services providers and in a way that takes into account health disparities and systemic racism. Interprets and explains agency policies and procedures to residents. May run resident support groups. Participates in monthly collaborative walk-throughs of unit/apartment with residents. Escorts residents to appointments, as needed. Facilitates monthly roommate meetings, when appropriate. Assists residents with physically demanding tasks, such as carrying groceries, laundry, and other household items, as needed. Heats fully cooked foods, on occasion. Resolves crises and de-escalates situations threatening resident comfort and well-being. Creates management plans to improve safety and prevent ongoing crises. For congregate settings only: Performs safety rounds of the program and wellness checks, as necessary. Administrative Support and Coordination Provides services to those residents within the scope of program regulations and agency mission. Independently completes regular and timely documentation of all resident interactions, including assessments, service plans and progress, and informational notes. Ensures progress notes meet monthly billing documentation requirements, if necessary. Files incidents reports, as appropriate. Links residents to community-based treatment and collaborates with other services providers when coordinating services. Participates in planning and execution of special and holiday events. Participates in regular staff meetings and trainings. Travels to off-site meetings and trainings, as needed. Participates in intake, assessments, discharge, and follow-up conferences; may take the lead in presenting cases in these settings or in high-risk case meetings CORE COMPETENCIES for the position include: Knowledge and Attributes In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. Knowledge of local and state health and human service systems and their navigation. Understanding of the demanding processes of stabilization and recovery. Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. Compassion and respect for vulnerable individuals. Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. The ability to stay calm in a variety of situations, some of which may be stressful. Patience and empathy for individuals on their journey to recovery. Skills Communication: Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully. Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. Problem-solving: Analyzes situations objectively, generates or researches solutions independently Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. Crisis management : Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL/TRAINING REQUIRED: Bachelor of Arts (BA) or Bachelor of Science (BS) degree (At least 1-year experience in Human Services preferred) COMPUTER SKILLS REQUIRED: Familiarity with Microsoft Office suite of products (Excel, Word, PowerPoint, etc.). Ability and willingness to learn new systems and application software. WORK ENVIRONMENT/PHYSICAL EFFORT Ability to travel to visit residents in apartments or to escort residents in the community. Valid driver's license and willingness to drive agency van preferred. Ability to lift 25 pounds to assist residents and to manage stairs in walk-up buildings as needed.

Under the supervision of the Program Director, provides peer support services to community members. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned. Key Characteristics: Are person-centered and strength-based. They help individuals to identify existing recovery capital and build future capital. Are relationship-oriented, garnering a sense of trust, confidence, authenticity, and efficacy, based on shared experience. Support an individual in defining and directing his or her own treatment/recovery plan, backed with guidance, structure, support, and navigation assistance from a peer and a clinical team. Engage individuals in a timely and expeditious manner, at critical points of recovery vulnerability and throughout various stages of the recovery process. Support re-engaging individuals back into appropriate supports and services promptly in the event of a recurrence of substance use. Perform other duties as assigned by the supervisor. Essential Duties: Engaging with an individual to consider entering treatment. Engaging a client to attend treatment or other healthcare services. Engaging an individual in continuing care services post-discharge. Developing treatment/recovery plans. Raising awareness of existing social and other support services. Modeling coping skills. Assisting with applying for benefits. Accompanying clients to court appearances and medical or other appointments. Providing non-clinical crisis support, especially after periods of hospitalization or incarceration. Working with participants to identify strengths. Linking participants to formal recovery supports. Educating program participants about various modes of recovery. Travel training - to use public transportation independently. Education and support on the use of medication-assisted treatment. COMPETENCIES (KSA's) Ethical Practices Judgment Relationship Management Emotional Intelligence Empathy Professional Boundaries Global and Cultural Awareness Problem Solving Communication Teamwork Crisis Management Technical Capacity Qualifications REQUIRED EDUCATION High School Diploma or Equivalent Required LICENSES/CERTIFICATIONS Recovery Peer Advocate Certification (CRPA) in good standing REQUIRED EXPERIENCE Minimum one year experience providing peer support services. WORK ENVIRONMENT This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position is hybrid/mobile and will be working between Suffolk County Jails, out in the community, as well as in an office at a Phoenix House facility. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds

Under the supervision of the Program Director, provides peer support services to community members. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned. Key Characteristics: Are person-centered and strength-based. They help individuals to identify existing recovery capital and build future capital. Are relationship-oriented, garnering a sense of trust, confidence, authenticity, and efficacy, based on shared experience. Support an individual in defining and directing his or her own treatment/recovery plan, backed with guidance, structure, support, and navigation assistance from a peer and a clinical team. Engage individuals in a timely and expeditious manner, at critical points of recovery vulnerability and throughout various stages of the recovery process. Support re-engaging individuals back into appropriate supports and services promptly in the event of a recurrence of substance use. Perform other duties as assigned by the supervisor. Essential Duties: Engaging with an individual to consider entering treatment. Engaging a client to attend treatment or other healthcare services. Engaging an individual in continuing care services post-discharge. Developing treatment/recovery plans. Raising awareness of existing social and other support services. Modeling coping skills. Assisting with applying for benefits. Accompanying clients to court appearances and medical or other appointments. Providing non-clinical crisis support, especially after periods of hospitalization or incarceration. Working with participants to identify strengths. Linking participants to formal recovery supports. Educating program participants about various modes of recovery. Travel training - to use public transportation independently. Education and support on the use of medication-assisted treatment. COMPETENCIES (KSA's) Ethical Practices Judgment Relationship Management Emotional Intelligence Empathy Professional Boundaries Global and Cultural Awareness Problem Solving Communication Teamwork Crisis Management Technical Capacity Qualifications REQUIRED EDUCATION High School Diploma or Equivalent Required LICENSES/CERTIFICATIONS Recovery Peer Advocate Certification (CRPA) is required REQUIRED EXPERIENCE Minimum one year experience providing peer support services. WORK ENVIRONMENT This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position is hybrid/mobile and will be working between Suffolk County Jails, out in the community, as well as in an office at a Phoenix House facility. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds

Case Manager At The Jewish Board, we don't just make a difference - we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that's been helping communities across New York City for almost 150 years and see just how big of a difference you can make. Reasons you'll love working with us: · If you have a particular age range or population you're interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations. We're committed to supporting your career development by encouraging mobility and advancement across different program types and jobs. With 70 locations throughout the five boroughs, you can work close to where you live. Generous vacation time and 15 paid holidays will help you achieve a healthy work/life balance. We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays. You'll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit. How you can make a bigger difference: Community Psychiatric Support and Treatment (CPST) services are designed to provide goal-directed functional supports to children/youth and their families to achieve stability and functional improvement in daily living, personal recovery, as well as family and interpersonal relationships that promote school and community integration. CPST services are conducted primarily in the community for children/youth who may have difficulty engaging in formal office settings but can benefit from home and/or community based rehabilitative services. The family/caregiver plays an integral role in the support and treatment of the child's behavioral health needs. To provide community psychiatric support and treatment (CPST). Assisting the child/youth and their family or other adult caregivers to identify strategies or treatment options to minimize the negative effects of symptoms, emotional disturbances, substance use, or environmental stressors that adversely impact the child's/youth's functioning in one or more domains (i.e., home, school, community). Examples include but are not limited to emotional self-regulation, identifying and making healthy/safe choices, and developing age appropriate coping mechanisms. Assisting the child/youth and their family or other collaterals with identifying strengths and needs, resources, natural supports and developing goals and objectives to capitalize on these strengths, improve interpersonal relationships, and build self-esteem. Providing restoration, rehabilitation, and support to minimize the negative effects of behavioral health symptoms or emotional disturbances that interfere with the child/youth's daily living. Examples include (but are not limited to): improving life safety skills such as ability to access emergency services, basic safety practices and evacuation; physical and behavioral health care (maintenance, scheduling physician appointments, recognizing when to contact a physician); self-administration of medication for physical and mental health or substance use disorder conditions, understanding the purpose and possible side effects of medication prescribed for conditions, and other common prescription and non-prescription drugs and drug uses. Perform these services in the youth's home (may include a children's community residence licensed by OMH), community, office or via telehealth. Participate in clinical treatment team meetings, staff meetings, trainings, and supervision. Maintain all documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. The ability to travel and navigate the community in order to provide services where the youth and family will benefit most from the services delivered Work collaboratively as a member of an interdisciplinary therapeutic team. Additional duties as assigned Qualifications: The Jewish Board is currently looking for talented individuals of all cultures, religions, races, and gender expressions with the following qualifications: Bachelor's degree with a minimum of two years of applicable experience in children's mental health, addiction, and/or foster care/child welfare/juvenile justice. Prior experience with electronic health records and Microsoft Office Bilingual Spanish/English Preferred If you join us, you'll have these great benefits: Generous vacation time, in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity:

PURPOSE: The Jewish Board's Adult and Family Residential Division supports domestic violence survivors and their family members. Using a non-judgmental, trauma-informed approach, staff guide the residents to create and meet personalized recovery goals, to stabilize their families, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Case Manager working with residents of the Jewish Board's Domestic Violence Programs provides trauma focused services in order to help residents; heal from abuses of the past and find meaning and fulfillment in their lives; develop a safe environment for themselves and their children. KEY ESSENTIAL FUNCTIONS: Client Engagement Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission. Completes client assessments to include, intake assessments, overall client assessments, risk assessments Evaluates and assesses clients' functioning, and supports clients in meeting individual goals. Advocates on behalf of residents with other services providers. Links residents to community based treatment and collaborate with other services providers when coordinating services. Practices person-centered and collaborative service planning with clients, also ensuring service Plans are completed and signed by residents according to regulatory guidelines and standards. Interprets and explains program/agency policies and procedures to residents. Develop safety plans Provide individual and family counseling. Makes referrals and coordinate services for clients, including but not limited to, medical mental health, substance abuse Advocates on behalf of residents with other services providers. Links residents to community based programs and collaborate with other services providers May run groups under supervision Participates in weekly case conference Participates in audit preparation. Other duties as assigned. Team Process Participates in intake, assessment, discharge, weekly case conference, and follow-up conferences. Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings. Participates in planning and execution of special and holiday events. Documentation Files incident reports as appropriate. Completes regular and timely documentation of all resident interactions, including progress notes and service plans, periodic assessments and psychosocial Facilitates monthly roommate meetings when appropriate. CORE COMPETENCIES for the position include: Excellent resident engagement skills Strong verbal and written communication skills Attention to detail Ability to work independently as well as with a team EDUCATIONAL / TRAINING REQUIRED: BA degree in Social Work, (BSW)or related field EXPERIENCE REQUIRED/LANGUAGE PREFERENCE: A minimum of one year experience working with Domestic Violence survivors Bilingual-Spanish preferred Additional Qualifications Needed Willingness to work with families affected by Domestic Violence, many with experiences of mental illness, and substance use. Compassion and respect for vulnerable individuals. Patience and understanding for the sometimes slow process of stabilization and recovery. COMPUTER SKILLS REQUIRED: Familiarity with working in Windows environment Ability and willingness to learn new systems and application software VISUAL AND MANUAL Dexterity: Travel in the community with residents. Engage in physical activities with the residence Ability to read paper and electronic documents Ability to perform data entry into various computer programs as needed WORK ENVIRONMENT / PHYSICAL EFFORT Travel in the community with residents If you join us, you'll have these great benefits: Generous paid time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity:

PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Case Manager is the most senior level of direct care staff working within the Jewish Board's supportive housing programs to help residents live in the community as independently as possible. KEY ESSENTIAL FUNCTIONS: Resident Support Carries a caseload and practices person-centered and collaborative service planning with residents. Is assigned the most complex clients; carries a larger caseload than case associates and case assistants Ensures service plans are completed and signed by residents according to regulatory guidelines and standards. Evaluates and assesses independent living skills using a detailed functional assessment tool or supports residents in using tool for self-assessment. Supports residents in meeting individual goals. Supports residents toward the goal of medication management independence, including appropriate person-centered interventions. Advocates on behalf of residents with other services providers and in a way that takes into account health disparities and systemic racism. Interprets and explains agency policies and procedures to residents. May run resident support groups. Participates in monthly collaborative walk-throughs of unit/apartment with residents. Escorts residents to appointments, as needed. Facilitates monthly roommate meetings, when appropriate. Assists residents with physically demanding tasks, such as carrying groceries, laundry, and other household items, as needed. Heats fully cooked foods, on occasion. Resolves crises and de-escalates situations threatening resident comfort and well-being. Creates management plans to improve safety and prevent ongoing crises. For congregate settings only: Performs safety rounds of the program and wellness checks, as necessary. Administrative Support and Coordination Provides services to those residents within the scope of program regulations and agency mission. Independently completes regular and timely documentation of all resident interactions, including assessments, service plans and progress, and informational notes. Ensures progress notes meet monthly billing documentation requirements, if necessary. Files incidents reports, as appropriate. Links residents to community-based treatment and collaborates with other services providers when coordinating services. Participates in planning and execution of special and holiday events. Participates in regular staff meetings and trainings. Travels to off-site meetings and trainings, as needed. Participates in intake, assessments, discharge, and follow-up conferences; may take the lead in presenting cases in these settings or in high-risk case meetings CORE COMPETENCIES for the position include: Knowledge and Attributes In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. Knowledge of local and state health and human service systems and their navigation. Understanding of the demanding processes of stabilization and recovery. Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. Compassion and respect for vulnerable individuals. Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. The ability to stay calm in a variety of situations, some of which may be stressful. Patience and empathy for individuals on their journey to recovery. Skills Communication: Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully. Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. Problem-solving: Analyzes situations objectively, generates or researches solutions independently Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL/TRAINING REQUIRED: Bachelor of Arts (BA) or Bachelor of Science (BS) degree (At least 1-year experience in Human Services preferred) COMPUTER SKILLS REQUIRED: Familiarity with Microsoft Office suite of products (Excel, Word, PowerPoint, etc.). Ability and willingness to learn new systems and application software. WORK ENVIRONMENT/PHYSICAL EFFORT Ability to travel to visit residents in apartments or to escort residents in the community. Valid driver's license and willingness to drive agency van preferred. Ability to lift 25 pounds to assist residents and to manage stairs in walk-up buildings as needed.

PURPOSE: The Supervised Independent Living Program (SILP) provides transitional living environment for older youth who are ready to move towards independent living but could benefit from a supportive environment to build the skills required to live independently. The SILP provides resources for youth 18-20 years old are experiencing challenges as they transition to adulthood. POSITION OVERVIEW: The Case Manager is the most senior level of direct care staff working with clients of the Jewish Board's children's community residential programs. The Case Manager provides support and counseling with goals of stabilization, incorporation of independent living skills, and successful discharge to the community. KEY ESSENTIAL FUNCTIONS: Client Engagement: Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission. Evaluates and assesses independent living skills, and supports clients in meeting individual goals. Advocates on behalf of residents with other services providers. Links residents to community based treatment and collaborates with other services providers when coordinating services. Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards. Interprets and explains agency policies and procedures to residents. May run groups under supervision. Supports residents toward the goal of medication management independence, including appropriate person-centered interventions. Accompanies residents to appointments as needed. Team Process: Participates in intake, assessment, discharge, and follow-up conferences. Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings. Participates in planning and execution of special and holiday events. DOCUMENTATION: Files incident reports as appropriate. Completes regular and timely documentation of all resident interactions, including progress and informational notes. Insures progress notes meet monthly billing documentation requirements, if applicable. CORE COMPETENCIES for the position include: Excellent resident engagement skills Strong verbal and written communication skills Attention to detail Ability to work independently as well as with a team EDUCATIONAL / TRAINING REQUIRED: A Bachelor's degree is required; Master's degree in Human Services or related field preferred ADDITIONAL QUALIFIICATIONS NEEDED: Willingness to work with adolescents/young adults living with the impact of trauma and experience mental health challenges. Compassion and respect for vulnerable individuals. Patience and understanding for the sometimes-slow process of stabilization and recovery. COMPUTER SKILLS REQUIRED: Familiarity with working in Windows environment. Ability and willingness to learn new systems and application software. Familiarity with Connections (ACS record), preferred. Familiarity with telehealth. WORK ENVIRONMENT / PHYSICAL EFFORT: Travel in the community with residents. Willingness to travel between locations. If you join us, you'll have these great benefits: Generous paid time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity:

WORKING WITH US The Jewish Board delivers innovative, best-in-class mental and behavioral health services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of others. Similarly, we support our employees through benefits like, professional development opportunities and paid supervision. Some of our other benefits include: 15 agency holidays and 15 sick days in addition to generous vacation days Health/dental/vision plans that are subsidized up to 80% Tuition assistance and educational loan forgiveness Access to 403(b) retirement benefits and a pension. ABOUT THE JOB The Cedar Knolls House Hard to Place Group Residence (Bronx, NY) serves girls ages 12 to 21 who exhibit a wide range of emotional and behavioral challenges stemming from acute and/or chronic traumatization. The Case Manager at Cedar Knolls House will work directly with adolescents in residence, assisting them and their families by providing short-term case management services, including referrals, outreach, and collaborating with all parties involved regarding the individualized plans, health and well-being of the residents and their families. Responsibilities include, but are not limited to: Responsible for maintaining caseload of residents; provides services to those residents within the scope of program regulations and agency mission Conducts face to face home visits and home assessments in order to ensure safety. Assists youth or families with housing, benefits, etc. Supervises family/sibling visitation within the agency, in the home, or in a public location. Completes Family Assessment Plans, Permanency Hearing Reports, and Court Updates Attends family court hearings and criminal court hearings with the youth and family Discharge planning, including education, work readiness, and social adaptability Coordinates and provides aftercare services for children and families as needed, consistent with regulations, to ensure all needs are met prior to a youth's return to the community. Other duties as assigned TO QUALIFY The Jewish Board is currently looking for talented professionals of all cultures, religions, races, and gender expressions with the following qualifications: A Bachelor's Degree in Psychology, Social Work, or related field is required, PLUS 4 years of prior experience working with youth with mental health issues; OR Master's Degree in Social Sciences, with 2 years of prior experience working with youth with mental health issues A current, valid clean Driver's license is required for this position

PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. Our children's community residences are single site residence's that provide a group living for eight children and/or adolescents. The program provides a supervised, trauma informed therapeutic environment which seeks to develop the resident's skills and capacity to live in the community and attend school/work as appropriate. POSITION OVERVIEW: The Case Manager works with children and adolescents in the community residence and is responsible for the supervision, care and skill building related to the youth's individual service and treatment plans. The Case Manager serves as a positive role model while providing therapeutic support, trauma informed care and supervision. All responsibilities are to be carried out in accordance with the standards of regulatory bodies and of the Jewish Board of Family & Children's Services. KEY ESSENTIAL FUNCTIONS: In collaboration with the director, interview and assess youth and their families in the matching process that are referred to the community residence. Will perform the necessary assessments and documentation associated with the intake process to complete the admission of youth to the program. Assist in orienting families/resources of the youth to the services provided by and in collaboration with the program. Engage with family and other support systems on a weekly and as needed basis. Develop culturally affirming, trauma informed, individualized service plan for each youth in the program in collaboration with them, their families/resources, school, outpatient mental health providers and other community providers. Complete assessments to identify client strengths, behavioral health needs, recommend services and interventions to meet the client needs. Provide the clinical coordination of services and after care as required. Provide crisis intervention. Work collaboratively as a member of an interdisciplinary therapeutic team. Liaise with families, schools, healthcare providers, hospitals, criminal justice, and other community agencies to coordinate care Perform these services in the community residence, family/resource's home, community and via telehealth (when applicable). Participate in clinical treatment team meetings, staff meetings, trainings, and supervision. Maintain all documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. The ability to travel and navigate the community in order to provide services where the youth and family will benefit most from the services delivered Responsible for the day-to-day care of the youth in the program including but not limited to assisting youth maintain their personal hygiene, social guidance, use of leisure time, food planning and preparation. Develop, supervise and implement therapeutic recreational activities. Provide feedback to the supervisor and treatment team, observations of the youth and response to interventions must be provided verbally and through documentation to the supervisor and members of the treatment team. ***Unusual and crisis oriented behaviors must be reported live to a supervisor immediately. Assist in maintaining a safe and clean environment. Work collaboratively as a member of an interdisciplinary therapeutic team by implementing culturally affirming and trauma informed interventions and skill building as outlined in treatment and service planning. Liaise with families, schools, healthcare providers, hospitals, criminal justice, and other community agencies in order to provide appropriate care and supervision of youth. Perform these services in the community residence, family/resource's home, community and via telehealth (when applicable). Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. The ability to travel and navigate the community in order to provide services where the youth and family will benefit most from the services delivered Additional duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: Must be willing to work evening and weekend shifts as needed as of the enhanced model to provide additional support and supervision during peak hours. Must attend, participate and successfully complete the Therapeutic Crisis Intervention (TCI) certification and recertifications. Must attend and participate in the ongoing training and consultation of the evidenced based model utilized within the program. Provide supervision of youth and oversight of the program. EDUCATIONAL /TRAINING REQUIRED: Bachelor's Degree required A valid driver's license is required to meet all insurance requirements. CORE COMPETENCIES for the position include: Excellent engagement skills Strong verbal and written communication skills Attention to detail Ability to work independently as well as with a team COMPUTER SKILLS REQUIRED: Ability to utilize an electronic health record and Microsoft Office EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: Bilingual Spanish/English a plus Verbal and communication skills Ability to work as a team player VISUAL AND MANUAL DEXTERITY: The candidate should be able to read paper and electronic documents and perform data entry into various computer programs. Manual dexterity and hand-eye coordination to travel independently using public transportation and/or vehicle. WORK ENVIRONMENT / PHYSICAL EFFORT: Services are provided in the community and the office While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be Risks/hazards associated with the position are those which may be encountered traveling around New York City. If you join us, you'll have these great benefits: Generous paid time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity:

PURPOSE: Youth Assertive Community Treatment (ACT) services are focused on improving or ameliorating the significant functional impairments and sever symptomatology experienced by youth due to mental illness or serious emotional disturbance. Clinical and rehabilitative interventions are also focused on enhancing family functioning to foster health/wellbeing, stability and re-integration for youth who are returning home after residential treatment or in-patient hospitalization. The Youth ACT Team is a multi-disciplinary team and works together to provide family-driven, youth guided and developmentally appropriate services to comprehensively address the needs of youth within the family, school, medical, behavioral, psychosocial and community domains. POSITION OVERVIEW: The Youth ACT Team Clinical Support/Case Manager works as part of a multi-disciplinary team to provide treatment and support services to families and children, ages 10 to 21, who have significant behavioral health needs and who are at risk of entering, or returning home from high end services, such as inpatient settings or residential services. The role involves assessing risk and needs, assisting the child/youth and family in the development of a person-centered care plan, educating child/youth and families members and coordinating other aspects of members' health and community services, linking child/youth and families to community resources. Youth ACT Team Clinical Support/Case Manager provides support to child/youth transiting home, engaging children and family providing highly individualized services focused on clinical treatment, family psychoeducation and skills development. The Clinical Support/Case Manager provides services to youth and families in their homes and communities and collaborates closely with other service providers and systems with which the family interacts. The role will require some evening availability and rotating on-call coverage. KEY ESSENTIAL FUNCTIONS: Providing linkages to community resources and supports to help children/youth live in the community, transition home from higher levels of care and meet their personal goals Responsible for ensuring that services and support in the educational, vocational and benefit domains are identified and addressed. Engage and assist the child/youth and family in defining their desired goals and the action steps by which to achieve them. Actively participates and functions as part of a multi-disciplinary team providing services, as a unit, to youth and families a minimum of 6 times monthly Assisting children/youth and families to obtain needed medical, social, psychosocial, educational, financial, vocational, housing and other services Establish collaborative working relationships and act as a liaison with community providers, Managed Care Plans, schools, and medical providers Completes casework documentation and collects and reports data, as required, while adhering to productivity standards Foster relationship with community providers to ensure that recipients relate to appropriate services as they transition back into the community and to share or collect collateral information. Appointment navigation by accompanying to their appointments-including but not limited to travel training, reengagement in community care, and ability to needs and barriers to services as well as making appropriate referrals Attend and participate in interdisciplinary team meetings and supervisory sessions. Monitor, evaluate and record participant progress with respect to care plan goals. Attend scheduled Youth ACT Team staff meeting 4 times weekly Attending mandatory Youth ACT training Available to work a flexible schedule in response to participant needs Picture 5297, Picture Perform other related duties as assigned. CORE COMPETENCIES for the position include: Knowledge of mental illness, serious emotional disturbance and substance use disorders. Picture 5299, Picture Critical thinking and problem solving Team player who functions well in a multi-disciplinary team environment Delivers services that are trauma-informed and attend to cultural considerations and incorporate an anti-oppressive lens Proactive in terms of therapeutic interventions, continuous monitoring and engagement efforts Commitment to building and strengthening therapeutic and family relationships across all interactions Identifies and builds on individual, family and community strengths; empowers youth and families Ability to develop, evaluate, implement and a clinical treatment plan/intervention to meet the needs of individual youth and families with a focus on achievable outcomes Picture 5306, Picture Ability to document assessments, plans and interventions EDUCATIONAL/TRAINING REQUIRED: Bachelor's degree required, or master's degree preferred. EXPERIENCE REQUIRED/LANGUAGE PREFERENCE: At least one full year of experience working with families and children with Serious Emotionally Disturbed (SED) and/or severe mental, emotional and behavioral impairments. COMPUTER SKILLS REQUIRED: Working knowledge of Microsoft Office, ability to learn electronic health records and other software as required Competency in written, verbal and computational skills to present and document records in accordance with program standards. WORK ENVIRONMENT/PHYSICAL EFFORT Frequent travel throughout the assigned borough (Bronx or Queens); infrequent travel throughout NYC

PURPOSE: The Jewish Board's Adult and Family Residential Domestic Violence Shelters support domestic violence survivors and their family members. Using a non-judgmental, trauma-informed approach, staff guide the residents to create and meet personalized recovery goals, to stabilize their families, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Case Manager is the most senior level of direct care staff working within the Jewish Board's supportive housing programs to help residents live in the community as independently as possible. KEY ESSENTIAL FUNCTIONS: Resident Support Carries a caseload and practices person-centered and collaborative service planning with residents. Is assigned the most complex clients; carries a larger caseload than case associates and case assistants Ensures service plans are completed and signed by residents according to regulatory guidelines and standards. Evaluates and assesses independent living skills using a detailed functional assessment tool or supports residents in using tool for self-assessment. Supports residents in meeting individual goals. Supports residents toward the goal of medication management independence, including appropriate person-centered interventions. Advocates on behalf of residents with other services providers and in a way that takes into account health disparities and systemic racism. Interprets and explains agency policies and procedures to residents. May run resident support groups. Participates in monthly collaborative walk-throughs of unit/apartment with residents. Escorts residents to appointments, as needed. Facilitates monthly roommate meetings, when appropriate. Assists residents with physically demanding tasks, such as carrying groceries, laundry, and other household items, as needed. Heats fully cooked foods, on occasion. Resolves crises and de-escalates situations threatening resident comfort and well-being. Creates management plans to improve safety and prevent ongoing crises. For congregate settings only: Performs safety rounds of the program and wellness checks, as necessary. Administrative Support and Coordination Provides services to those residents within the scope of program regulations and agency mission. Independently completes regular and timely documentation of all resident interactions, including assessments, service plans and progress, and informational notes. Ensures progress notes meet monthly billing documentation requirements, if necessary. Files incidents reports, as appropriate. Links residents to community-based treatment and collaborates with other services providers when coordinating services. Participates in planning and execution of special and holiday events. Participates in regular staff meetings and trainings. Travels to off-site meetings and trainings, as needed. Participates in intake, assessments, discharge, and follow-up conferences; may take the lead in presenting cases in these settings or in high-risk case meetings CORE COMPETENCIES for the position include: Knowledge and Attributes In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. Knowledge of local and state health and human service systems and their navigation. Understanding of the demanding processes of stabilization and recovery. Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. Compassion and respect for vulnerable individuals. Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. The ability to stay calm in a variety of situations, some of which may be stressful. Patience and empathy for individuals on their journey to recovery. Skills Communication: Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully. Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. Problem-solving: Analyzes situations objectively, generates or researches solutions independently Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL/TRAINING REQUIRED: Bachelor of Arts (BA) or Bachelor of Science (BS) degree (At least 1-year experience in Human Services preferred) COMPUTER SKILLS REQUIRED: Familiarity with Microsoft Office suite of products (Excel, Word, PowerPoint, etc.). Ability and willingness to learn new systems and application software. WORK ENVIRONMENT/PHYSICAL EFFORT Ability to travel to visit residents in apartments or to escort residents in the community. Valid driver's license and willingness to drive agency van preferred. Ability to lift 25 pounds to assist residents and to manage stairs in walk-up buildings as needed. If you join us, you'll have these great benefits: Generous paid time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity:

At The Jewish Board, we don't just make a difference - we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that's been helping communities across New York City for almost 150 years and see just how big of a difference you can make. Reasons you'll love working with us: If you have a particular age range or population you're interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations. We're committed to supporting your career development by encouraging mobility and advancement across different program types and jobs. With 70 locations throughout the five boroughs, you can work close to where you live. Generous vacation time and 15 paid holidays will help you achieve a healthy work/life balance. We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays. You'll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit. How you can make a bigger difference: PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Case Manager is the most senior level of direct care staff working within the Jewish Board's supportive housing programs to help residents live in the community as independently as possible. KEY ESSENTIAL FUNCTIONS: Resident Support Carries a caseload and practices person-centered and collaborative service planning with residents. Is assigned the most complex clients; carries a larger caseload than case associates and case assistants Ensures service plans are completed and signed by residents according to regulatory guidelines and standards. Evaluates and assesses independent living skills using a detailed functional assessment tool or supports residents in using tool for self-assessment. Supports residents in meeting individual goals. Supports residents toward the goal of medication management independence, including appropriate person-centered interventions. Advocates on behalf of residents with other services providers and in a way that takes into account health disparities and systemic racism. Interprets and explains agency policies and procedures to residents. May run resident support groups. Participates in monthly collaborative walk-throughs of unit/apartment with residents. Escorts residents to appointments, as needed. Facilitates monthly roommate meetings, when appropriate. Assists residents with physically demanding tasks, such as carrying groceries, laundry, and other household items, as needed. Heats fully cooked foods, on occasion. Resolves crises and de-escalates situations threatening resident comfort and well-being. Creates management plans to improve safety and prevent ongoing crises. For congregate settings only: Performs safety rounds of the program and wellness checks, as necessary. Administrative Support and Coordination Provides services to those residents within the scope of program regulations and agency mission. Independently completes regular and timely documentation of all resident interactions, including assessments, service plans and progress, and informational notes. Ensures progress notes meet monthly billing documentation requirements, if necessary. Files incidents reports, as appropriate. Links residents to community-based treatment and collaborates with other services providers when coordinating services. Participates in planning and execution of special and holiday events. Participates in regular staff meetings and trainings. Travels to off-site meetings and trainings, as needed. Participates in intake, assessments, discharge, and follow-up conferences; may take the lead in presenting cases in these settings or in high-risk case meetings CORE COMPETENCIES for the position include: Knowledge and Attributes In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. Knowledge of local and state health and human service systems and their navigation. Understanding of the demanding processes of stabilization and recovery. Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. Compassion and respect for vulnerable individuals. Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. The ability to stay calm in a variety of situations, some of which may be stressful. Patience and empathy for individuals on their journey to recovery. Skills Communication: Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully. Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. Problem-solving: Analyzes situations objectively, generates or researches solutions independently Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. Crisis management : Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL/TRAINING REQUIRED: Bachelor of Arts (BA) or Bachelor of Science (BS) degree (At least 1-year experience in Human Services preferred) COMPUTER SKILLS REQUIRED: Familiarity with Microsoft Office suite of products (Excel, Word, PowerPoint, etc.). Ability and willingness to learn new systems and application software. WORK ENVIRONMENT/PHYSICAL EFFORT Ability to travel to visit residents in apartments or to escort residents in the community. Valid driver's license and willingness to drive agency van preferred. Ability to lift 25 pounds to assist residents and to manage stairs in walk-up buildings as needed. If you join us, you'll have these great benefits: Generous paid time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans Tuition assistance and educational loan forgiveness Free continuing education opportunities 403(b) retirement benefits and a pension Flexible spending accounts for health and transportation 24/7 Accessible Employee Assistance Program Life and disability insurance Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity:

Under the supervision of the Program Coordinator - Training and Professional Development, the Certified Recovery Peer Advocate (CRPA) provides peer support services to the Center's participants to encourage long-term recovery, holistic wellness, enhance recovery capital through connections with community-based supports, and referral to and engagement in substance abuse treatment services where appropriate. The CRPA also provides support for the Center's Training and Professional Development programming including groups, workshops, and trainings that support CRPA training program, obtaining CRPA certification, skills enhancement trainings, and vocational coaching. This position is grant funded and ends on October 1, 2026, with potential for renewal. ESSENTIAL DUTIES AND RESPONSIBILITIES, include the following. Other duties and responsibilities may be assigned. Raise awareness of existing social and other support services. Facilitate non-clinical peer support or alumni groups. Conduct street outreach to vulnerable and underserved populations including street homeless and active substance users. Initiate and maintain relationships with community-based organizations to raise awareness about recovery and recovery resources. Help peers develop Recovery Plans. Model effective coping skills. Support another peer in advocating for themselves to obtain effective services. Help peers self-monitor their progress. Attend court and other system meetings as a support. Engage with individuals that are considering entering treatment. Engage a client to attend treatment or other healthcare services. Document services appropriately and engage patients in record-keeping as required by the grant. COMPETENCIES (KSAs) Technological ability to use multiple technological platforms (primarily web-based) to: Complete surveys to capture data. Create flyers and outreach materials. Build email distribution lists and send bulk emails. Bring established community partnerships, or have: the knowledge of community groups and agents in need of, or already providing services to, target populations the skills to rapidly identify community groups and agents in need of, or already providing services to target populations. the ability to make connections with community groups and agents in need of, or already providing services to, target populations. Demonstrate teamwork through collegiality and collaborating to leverage all members obligations in providing night (Mon-Thurs 4-8pm) and weekend (Sat 9a-3p) coverage. Global and Cultural Awareness of marginalization, oppression, equity, diversity, and inclusivity Crisis Management skills aimed at working in a challenging and fluid work environment that is: trauma-informed justice-informed holistic strengths-based customer-service oriented Proficiency in two or more languages preferred. Qualifications REQUIRED EDUCATION High School Diploma or equivalent LICENSES/CERTIFICATIONS Certified Peer Recovery Professional (CRPA, CRPA-P, CRC, CARC) in good standing or non-certified individual with a minimum of 3 years' experience providing peer recovery support services who will become credentialed within 3 months of hire. WORK ENVIRONMENT This job operates in an indoor office environment, in the offices of other community-based agencies, and outdoors in the community-at-large. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Reimbursed travel is required for this position to achieve the goal of assisting peers to engage in substance abuse treatment by meeting them in the community and providing travel training. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds. Phoenix Houses of New York is an equal opportunity employer.

As a Peer Specialist, you will play a crucial role in fostering a supportive community for members. Working within the Clubhouse Model, you will engage with members, perform outreach, and assist in the work ordered day. Duties include: • Building trusting relationships with potential clubhouse members through shared experiences and empathetic understanding • Share personal recovery stories to inspire hope and empowerment. • Participate in outreach, creating informational materials, media posts, and other outreach materials. • Collaborate with members and staff in the daily operation of the clubhouse units. • Facilitate and participate in clubhouse work, including vocational and social activities. • Support members in accessing community resources and services. • Work with members to develop resumes, prepare for interviews, and navigate job searches when requested. • Collaborate with the employment team to enhance transitional and supported employment programs. • Advocate for the rights and preferences of clubhouse members and the broader community. • Contribute to educational initiatives by sharing personal experiences and insights. • Participate in ongoing training and professional development. Qualifications REQUIRED EDUCATION High School Diploma or Equivalent Required. LICENSES/CERTIFICATIONS Certified Recovery Peer Specialists (CPS) in good standing Qualifications include: • Lived experience with mental illness and a commitment to recovery. • Excellent communication and interpersonal skills • Ability to work collaboratively in a non-hierarchical manner. • Understand of and commitment to the clubhouse model • Willingness to work flexible hours including evening, weekends, and holidays. • Adherence to Clubhouse International standards and philosophy • Participation in clubhouse training as required. WORK ENVIRONMENT This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position is in-person and requires working occasional weekends (Saturdays) and major holidays. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds

At Phoenix Houses NY|LI, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix House provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders and related mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating the whole person-and come from all fields. We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As ‘One Phoenix House' we believe in having fun along the way - embracing ‘progress not perfection' as our journey continues. Phoenix Houses NY|LI has an immediate opening for a full-time Certified Recovery Peer Advocate (CRPA) at our Brooklyn Community Recovery Center located in Brooklyn. The Certified Recovery Peer Advocate provides peer support services to the Center's participants to encourage long-term recovery, holistic wellness, enhance recovery capital through connections with community-based supports, and referral to and engagement in substance abuse treatment services where appropriate. This position is a full-time grant funded position and the schedule is flexible. Responsibilities: Raise awareness of existing social and other support services Facilitate non-clinical peer support or alumni groups Conduct outreach to community members or community-based organizations to raise awareness about recovery and recovery resources Help peers develop Recovery Plans, learn and practice new skills Model effective coping skills, support another peer in advocating for themselves to obtain effective services Attend court and other system meetings as a support Engage with individuals that are considering entering treatment, engage a client to attend treatment or other healthcare services Engage an individual in continuing care services post-discharge. Document services appropriately and engage patients in record-keeping as required by the grant. Experience: Minimum one year of experience providing peer support services Education/Certification: High School Diploma or equivalent Certified Recovery Peer Advocate (CRPA or CRPA-P) in good standing Phoenix House conducts as needed, job-related background checks, fingerprints, drug testing, physical exams, medical exams, TB testing, verification of employment history and/or reference checks prior to employment. Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation, or executive order, including veterans and individuals with disabilities. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click **************************************************************** to learn more.

The Community Outreach Associate is a Peer Advocate that leads engagement initiatives with our recovery community, the community-at-large, and with elected officials. Through a thorough understanding of Phoenix Houses of NY programming, the Community Outreach Associate facilitates Opioid Overdose Education & Naloxone Distribution (OEND) and joins colleagues in conducting community engagement events that build community recovery vision, increases awareness and access to care, and challenges stigma. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties and responsibilities may be assigned. · Identify and conduct countywide outreach to target populations and partners. · Develop and maintain relationships with community partners. · Conduct information workshops and trainings. · Provide recovery coaching. · Support the procurement of in-kind donations. · Participate in the design and implementation of an outreach plan. · Maintain data and documentation evidencing activities. COMPETENCIES (KSAs) · Initiative · Ethical Practices · Judgment · Relationship Management · Recovery Coaching · Outreach · Training Facilitation · Emotional Intelligence · Professional Boundaries · Global and Cultural Awareness · Critical Evaluation · Problem Solving · Decision Making · Communication · Teamwork · Crisis Management · Technical Capacity Qualifications REQUIRED CERTIFICATION · Certified Recovery Peer Advocate or Provisional (CRPA/CRPA-P) · And/or Certified Peer Specialist (CPS) REQUIRED EXPERIENCE · Excellent verbal and written communication skills. · Excellent interpersonal and customer service skills. · At least one year of experience in Outreach. · Able to use computers and information technology. · Experience with Microsoft Office Suite or related software is a plus. · Excellent organizational skills and attention to detail. · Ability to work independently and as a part of the team. WORK ENVIRONMENT · This job primarily operates in and outdoor, in-community environment, with a portion of activities taking place in an indoor office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This job requires travel (Approximately 50%). May require occasional evening and/or weekend hours to cover outreach events. Requires reliable transportation to outreach events. Please indicate if you have access to a vehicle or reliable transportation methods to ensure timely arrival. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. · Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. · Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 30 pounds.

PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Case Assistant is the introductory level of direct care staff working within the Jewish Board's supported housing programs to help residents live in the community as independently as possible KEY ESSENTIAL FUNCTIONS: Resident Support Works one-on-one with residents to support their attainment of independent living skills (daily planning, financial management, etc.) and individual goals. Helps residents carry out activities of daily living (personal hygiene, dressing, meal preparation, laundry, etc.). Advocates on behalf of residents with other services providers and in a way that takes into account health disparities and systemic racism. Interprets and explains agency policies and procedures to residents. Participates in monthly collaborative walk-throughs of unit/apartment with residents. Escorts residents to appointments, as needed. Facilitates monthly roommate meetings, when appropriate. Assists residents with physically demanding tasks, such as carrying groceries, laundry, and other household items, as needed. Heats fully cooked foods, on occasion. Resolves crises and de-escalates situations threatening resident comfort and well-being. For congregate settings only: Performs safety rounds of the program and wellness checks, as necessary. Administrative Support and Coordination Supports clinical and case associate staff in their work with residents. Provides services to those residents within the scope of program regulations and agency mission. Completes regular and timely documentation of all resident interactions, including informational notes. Files incident reports, as appropriate. Participates in planning and execution of special and holiday events. Participates in regular staff meetings and trainings. Travels to off-site meetings and trainings, as needed. CORE COMPETENCIES for the position include: Knowledge and Attributes Understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. Knowledge of local and state health and human service systems and their navigation. Understanding of the demanding processes of stabilization and recovery. Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. Compassion and respect for vulnerable individuals. Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. The ability to stay calm in a variety of situations, some of which may be stressful. Patience and empathy for individuals on their journey to recovery. Skills Communication: Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully. Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. Problem-solving: Analyzes situations objectively, generates or researches solutions independently Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL/TRAINING REQUIRED: High school degree or HSE (required). Two years of experience in a Human Services or Community Mental Health setting preferred. COMPUTER SKILLS REQUIRED: Familiarity with Microsoft Office suite of products (Excel, Word, PowerPoint, etc.). Ability and willingness to learn new systems and application software. WORK ENVIRONMENT/PHYSICAL EFFORT Ability to travel to visit residents in apartments or to escort residents in the community. Valid driver's license and willingness to drive agency van preferred. Ability to lift 25 pounds to assist residents and to manage stairs in walk-up buildings as needed.

PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: The PROS Vocational Specialist carries out the services of the supported employment program by assisting participants in obtaining and maintaining competitive employment in integrated job settings. The services are provided using the Individual Placement and Support (IPS) model, which emphasizes the individual's choice without requiring prerequisites or “readiness”. KEY ESSENTIAL FUNCTIONS : Communicate and educate consumers, families, colleagues and community partners about the principles and procedures of supported employment. Conduct initial and on-going vocational assessments, identifying consumers' interests, strengths, skills, abilities, and unique set of challenges towards the goal of matching them with jobs. Assist consumers in job development, job match, networking and job search activities directed toward positions that are consistent with their needs and interests. Help consumers obtain competitive employment in integrated job settings. Provide individualized follow along services in the community to assist consumers in sustaining employment. Develop jobs in the community; reach out to and engage potential employers. Provide education and support to employer, as agreed upon by the consumer, which may include negotiating job accommodations and follow along contact with the employer. Provide services to consumers individually and in groups. Provide outreach services as necessary to consumers when they appear to disengage from services. Participate as part of the PROS service delivery team to coordinate and integrate vocational services into recovery and rehabilitation services. Complete all necessary paperwork. Track and analyze supported employment outcomes. Other duties as assigned. EXPERIENCE EDUCATION PREFERREDs: Related social services and/or job development experience GED/HS Diploma Basic computer skills Prior experience with electronic health records Spanish speaking COMPUTER SKILLS REQUIRED: Use of an Electronic Health Record (EHR) Use of Outlook and related Microsoft Office Applications VISUAL AND MANUAL DEXTERITY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs Manual dexterity and hand-eye coordination to travel independently using public transportation WORK ENVIRONMENT / PHYSICAL EFFORT: The majority of services are provided in the community, with less time spent in office-based work While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be To perform the essential functions of this job the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds. To perform the essential functions of this job, the candidate is routinely required to sit (60% of the time) and stand (20% of the time), and travel to and from appointments using public or private transportation options (20% of the time). Risks/hazards associated with the position are those which may be encountered traveling around New York City.

PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally competent, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: The Clinical Assessment Specialist Social Worker provides comprehensive intake assessments for clients entering the Mental Health Outpatient Treatment and Rehabilitative Services (MHOTRS) clinics under the Certified Community Behavioral Health Clinic (CCBHC) umbrella with the goal of assessing their needs and making the appropriate recommendations for treatment and linkages to supportive services. The FIT Social Worker is an integral part of the client initial experience. This position requires a person with good engagement skills and ability to elicit important clinical history from a client. KEY ESSENTIAL FUNCTIONS: Review demographic and clinical information prior to engaging in intake process to ensure accuracy of information Provide a comprehensive assessment of client's social determinants of heath needs including mental health, substance use disorders, financial, housing, legal and medical needs Expected to complete between 6-8 intakes per day Present a clinical formulation in a clear and precise manner during disposition team meetings Ability to make recommendations for treatment modality based on clinical information obtained Conduct crisis evaluations and provide crisis stabilization interventions Make appropriate referrals for various levels of care both within the CCBHC and in the community as needed Assess for risk and prioritize cases deemed to be high risk for treatment. Risk includes suicide attempts/suicidal ideation or risk; symptoms of psychosis or delusions; suspicion of physical or sexual abuse; cases of domestic violence; etc. Develop an understanding of various support services to make an accurate referral for services when needed Collaborate with partnering programs/services to ensure smooth access and connection to care Engage in Evidence based training to develop strong diagnostic skills (Screening, Brief Intervention, and Referral to Treatment (SBIRT), Motivational Interviewing (MI) and others as assigned) Providing resources in a way that addresses the unique needs of clients from diverse backgrounds, recognizing the impact of intersectionality on their experiences Ensure timely completion (48 hours) of all intake documents into the electronic health record Other duties as assigned CORE COMPETENCIES for the position include: Computer and technology savvy Strong written and oral communication skills Strong attention to detail and excellent organizational skills Knowledge and skills with evidence-based practices to enhance client engagement Knowledge and experience with trauma informed care Solid problem solving and reporting skills; Strong attention to detail Able to multi-task also ensuring accurate and timely completion of tasks and projects Solution oriented, resourceful, resilient EDUCATIONAL/TRAINING REQUIRED: Master's level degree (MSW/MHC) required NYS license in clinical social work (LCSW) or LMHC- DP (diagnostic privileges) required EXPERIENCE REQUIRED/LANGUAGE PREFERENCE: Minimum of 3 years' experience working in a clinical setting Experience interacting with clients utilizing a professional and compassionate approach required Bilingual (Spanish/English) preferred but not required Previous experience with evidence-based models preferred COMPUTER SKILLS REQUIRED: Proficient with electronic health records Microsoft Office (Word, PowerPoint, Excel, Outlook) Comfortable and proficient using video messaging platforms (ex: Zoom, MS Teams) VISUAL AND MANUAL DEXIERITY: The candidate should be able to read documents for analytical purposes such as computer information, software, computer programs, etc. Need to perform significant data entry into various computer programs Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT/PHYSICAL EFFORT This role is a hybrid position Schedules to be developed in collaboration with the Deputy Program Director and is based on the needs of the programs and clients served. The offices at Jewish Board are accessible in accordance with the ADA. To perform the essential functions of this job, the candidate is routinely required to sit (85% of the time) and stand (15% of the time). Location Bronx Counseling (Resource) Center Clinic - 2488 Grand Concourse, Bronx NY, 10458