The John Stewart Company jobs in Santa Ana, CA - 39 jobs
Assistant Property Manager - TSA Anaheim Center of Hope
The John Stewart Company 4.5
The John Stewart Company job in Anaheim, CA
The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
SUMMARY OF THE POSITION:
Under the general supervision of the Property Manager, assists the manager in the overall operation of the property, day-to-day implementation of policies, procedures and programs; maintains acceptable occupancy level and develops a supportive environment for all residents, including special needs residents. APM interacts with and oversees vendors and establishes and maintains effective working relationships with onsite support staffs. - TCAC Affordable, PSH
Responsibilities
Interviews and screens prospective residents for occupancy.
Prepares, processes and signs leases and rules.
Purchases general supplies, and services following the P.O. policy and procedures.
Assists with inspections and monitoring work orders.
Rent collection, receipting, prepares deposits using Boston Post property management software.
Writes warning letters and prepares legal notices to residents.
Submits required reports and maintains records according to JSCo policies.
Performs related work and other duties required.
Qualifications
Ability to read, write and communicate fluently in English.
Excellent problem solving, listening, and deductive reasoning skills.
Proficiency in Microsoft Word, Excel and Outlook.
Must have 1- 2 years property management experience preferably with Tax Credit properties.
Prior experience in managing affordable housing complexes.
Must have valid Driver's License and reliable transportation, and be able to travel for training purposes.
Knowledgeable regarding company policies, federal, state, and local laws, Tax Credit Section 42, and other rules that pertain to tenants.
Benefits-at-a-glance
Benefits for Employees who work 30+ hours/week -
Medical, dental and vision care; preventative medical care paid at 100%.
Vacation leave of up to ten days per year in the first year.
Up to 80 hours of sick time per year.
Flexible Spending Accounts for Health Care and Dependent Care.
Company paid Life AD&D Long Term Disability.
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
Benefits for Employees who work less than 30 hours/week -
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
Up to 80 hours of sick time per year.
Equal Opportunity Employer The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.
The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative. California Consumer Privacy Act
Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California. The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information. Therefore, we have posted the Company's “Notice At Collection For California Applicants” here. Please review this Notice at your convenience.
$42k-53k yearly est. Auto-Apply 60d+ ago
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Maintenance / Janitor - Vermont Sr. Apts. and Wisconsin III, Robinson Villas, Henderson Homes
The John Stewart Company 4.5
The John Stewart Company job in Los Angeles, CA
The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
SUMMARY OF THE POSITION:
Performs a wide variety of maintenance and janitorial duties. This position performs a wide variety of maintenance duties including preventative, emergency, cosmetic and routine maintenance and regular inspections. Nature of work requires emphasis on safe work practices, sustained physical effort, trouble shooting, problem solving, attention to detail, customer service and time management. - This position is to split work: 60% at Vermont Sr. and 40% at Wisconsin III/Robinson Villas/Henderson Homes. The 3 properties add up to 50 units in total. The hiring individual will be at Vermont Sr. 3 days a week and 2 days a week at the other 3 sites.
Responsibilities
Works with Property Manager to conduct routine monthly safety hazard and maintenance deficiency inspections in accordance with JSCo and Uniform Physical Condition Standards (UPCS).
Perform electrical, plumbing, mechanical, carpentry, masonry, plastering, painting tasks and janitorial duties as assigned.
Operates and makes all installations and repairs in accordance with local, state and national codes.
Performs timely apartment unit turn-overs as directed by Property Manager.
Performs routine work orders as necessary. Prepares work orders for safety hazards and deficiencies to specify on the work order.
Participate in off-shift and weekend emergency maintenance coverage as scheduled.
Report physical condition needs of common areas such as the grounds, building exteriors and takes corrective action.
Performs overall upkeep of the grounds. Including but not limited to remove trash from the grounds, gather and empty trash and recycling bins, cleaning sidewalks, parking lots and carports. Maintaining all areas are clean (i.e. by sweeping, mopping, scrubbing, or vacuuming).
Performs monthly safety hazard and maintenance deficiency inspection.
Creates and implements preventive maintenance schedule.
Qualifications
Must possess valid California driver's license & must possess reliable, insured and registered vehicle
Basic mathematical skills with fluency in reading, writing and communication in English.
A minimum of 3 years of multi-family apartment maintenance experience.
Knowledge of precautions and safety procedures for working with ACM/LBP in pre-1981 housing.
Ability to perform maintenance and repair building trades such as carpentry, plumbing, electrical, HVAC system, appliance repair, painting, drywall, plaster, fire protection system etc.
Ability to recognize safety hazards and take precautionary measures to protect self and others.
Benefits-at-a-glance
Benefits for Employees who work 30+ hours/week -
Medical, dental and vision care; preventative medical care paid at 100%.
Vacation leave of up to ten days per year in the first year.
Up to 80 hours of sick time per year.
Flexible Spending Accounts for Health Care and Dependent Care.
Company paid Life AD&D Long Term Disability.
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
Benefits for Employees who work less than 30 hours/week -
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
Up to 80 hours of sick time per year.
Equal Opportunity Employer The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.
The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative. California Consumer Privacy Act
Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California. The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information. Therefore, we have posted the Company's “Notice At Collection For California Applicants” here. Please review this Notice at your convenience.
$32k-39k yearly est. Auto-Apply 20d ago
Customer Service Positions - 6th Street Place (Hiring Event)
Mercy Housing 3.8
Los Angeles, CA job
6th Street Place, a unique community in the Skid Row neighborhood, is changing the narrative of homelessness. This innovative development, located in the heart of Los Angeles, is not just about providing 93 affordable homes. It's about offering a new beginning. You will help to build a community, while building your career.
We are looking to hire a Lead Desk Clerk and Shift Desk Clerks to provide customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team. If you have experience living or working in the Skid Row area of Los Angeles, this is the perfect job for you. As an employee you will have designated secure parking. We also have convenient access to Metro Local and Metro Rapid public transportation.
We encourage candidates with lived experience to apply. This is an on-site position.
Schedule: Multiple shifts available
Pay: $20.00-$24.00/hour
Benefits:
* Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
* 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
* 403b + match
* Early close Fridays (3 paid hours each Friday)
* Early close prior to a holiday (3 paid hours)
* Paid Time off between Christmas and New Year's Holiday
* Paid Volunteer Time
* Paid Parental Leave and Care Giver Leave
* Paid Life Insurance
* Free Employee Assistance Plan
* Free Basic Dental
* Pet Insurance options
Minimum Requirements: High school diploma or equivalent / General office experience.
Knowledge and Skills:
* Work with diverse and vulnerable populations who have experienced homelessness.
* Answer telephone and greet residents and guests clearly.
* Treat a variety of people with respect and compassion.
* Maintain confidentiality.
* Decide when an incident is an emergency and take appropriate action.
* Write messages in a legible fashion.
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
* This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the Los Angeles Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.
$20-24 hourly 4d ago
Customer Service - Self Storage Manager
Public Storage 4.5
Pasadena, CA job
** **Public Storage** is the self-storage industry leader and we are **Hiring Now!** **Earn $19.00 Per Hour** **Our Benefits** Total Rewards package available to our team: + We work **Flexible and Full-Time Schedules** between the hours of 9:30am and 6pm (weekends 'til 5pm)
+ Employees become eligible for Full-time **Benefits** by working an average of 20+ hours - Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
+ **Mileage reimbursement** is provided when traveling between properties or other work-related tasks
+ Our Property Managers have the opportunity to earn performance-based **bonuses** !
**Job Description**
+ Our Property Managers get to work independently at multiple locations; spending time both inside and outside
+ We assess customer storage needs and make suggestions, including selling packing and moving supplies
+ Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
+ Auditing cash drawers and making bank deposits are part of the daily business
+ We help keep our customers current with payments and make reminder and collection calls when required
**Physical Requirements:**
+ Ability to transport lift/move items weighing up to 35 pounds
+ Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
+ Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
**Qualifications**
**Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
**Transportation** : Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
**Additional Information**
**More about Us!**
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
**Apply Now** for an opportunity to join **Public Storage** and be a part of the self-storage industry's #1 team!
REFD0030
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.
All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers **(where applicable)** and the California Fair Chance Act. The job duties to be evaluated when assessing a candidate's qualifications include the following:
Property Managers are responsible for:
+ Property Managers may be required to drive to multiple properties and perform bank cash deposits.
+ Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts.
+ Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy.
+ Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
$19 hourly 5d ago
Occupancy Specialist - Montesquieu Manor and Rousseau Residences - Enlightenment Plaza III II
The John Stewart Company 4.5
The John Stewart Company job in Los Angeles, CA
The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
SUMMARY OF THE POSITION:
The Occupancy Specialist works as part of a team under the direction of the Property Manager, to lease units and provide customer assistance to the clients of the John Stewart Company. The Occupancy Specialist must relate well to people, exercise good judgment and discretion in dealing with residents, vendors, and co-workers. - PSH/ Tax Credit Affordable Housing
Position is split between the 2 properties, 20hrs/properties. Properties are right next to each other
Bedroom Unit - Included
Responsibilities
Reviews all completed rental applications and leases for accuracy and completeness, and for conformance to JSCo's Resident Selection Policy
Exercises common sense, good judgment, consistency and self-control in day-to-day contact with Applicants and in other business-related matters.
Processes, completes and maintains accurate resident files at move-in within established regulatory guidelines.
Maintains superb relationship with residents, and adheres to Fair Housing Equal Employment and Equal Housing Opportunity requirements.
Assist residents to complete and sign all papers for interim and annual recertifications according to regulatory guidelines.
Ensures that residents are in compliance with their lease, rules, and regulations.
Qualifications
Familiarity with the general management of subsidized housing programs.
Relates well to people, exercises good judgment dealing with owners, employees, residents, visitors & vendors.
Excellent organizational skills; attention to details, strong verbal and written communication skills.
Minimum two years' experience in related housing, social services or related field.
Tax Credit Specialist, Certified Occupancy Specialist designations, HUD and/or equivalents required.
Benefits-at-a-glance
Benefits for Employees who work 30+ hours/week -
Medical, dental and vision care; preventative medical care paid at 100%.
Vacation leave of up to ten days per year in the first year.
Up to 80 hours of sick time per year.
Flexible Spending Accounts for Health Care and Dependent Care.
Company paid Life AD&D Long Term Disability.
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
Benefits for Employees who work less than 30 hours/week -
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
Up to 80 hours of sick time per year.
Equal Opportunity Employer The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.
The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative. California Consumer Privacy Act
Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California. The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information. Therefore, we have posted the Company's “Notice At Collection For California Applicants” here. Please review this Notice at your convenience.
$30k-39k yearly est. Auto-Apply 30d ago
Maintenance Technician 2 - Step Up on West Third
The John Stewart Company 4.5
The John Stewart Company job in Los Angeles, CA
The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
SUMMARY OF THE POSITION:
This position performs a wide variety of maintenance duties including preventative, emergency, cosmetic and routine maintenance and regular inspections. Nature of work requires emphasis on safe work practices, sustained physical effort, trouble shooting, problem solving, attention to detail, customer service and time management. - TCAC
Responsibilities
Schedules and responds to work orders, including following up with residents and management as needed.
Insures preventative maintenance scheduling and performance is up to date.
Cosmetic and routine maintenance throughout the community.
Unit turnovers and preparations for new move-ins conducted and meets deadlines.
Conducts Move in and Move out inspections.
Conducts quarterly inspections together with PM.
Performs plumbing, electrical, mechanical, carpentry and masonry repairs and troubleshooting as needed.
Coordinates, schedules and oversees vendor work, as necessary with Property Manager.
Be on-call for off-shift and weekend emergency maintenance coverage as scheduled.
Qualifications
Candidate must be able to function in an on-call capacity and have reliable transportation.
Basic mathematical and computer skills with fluency in English. Bilingual a plus.
Very good use of time management skills.
Minimum 2 years' experience performing the above maintenance tasks in an apartment development or comparable position.
Knowledge in REAC and other regulatory inspections is a plus.
Benefits-at-a-glance
Benefits for Employees who work 30+ hours/week -
Medical, dental and vision care; preventative medical care paid at 100%.
Vacation leave of up to ten days per year in the first year.
Up to 80 hours of sick time per year.
Flexible Spending Accounts for Health Care and Dependent Care.
Company paid Life AD&D Long Term Disability.
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
Benefits for Employees who work less than 30 hours/week -
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
Up to 80 hours of sick time per year.
Equal Opportunity Employer The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.
The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative. California Consumer Privacy Act
Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California. The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information. Therefore, we have posted the Company's “Notice At Collection For California Applicants” here. Please review this Notice at your convenience.
$35k-43k yearly est. Auto-Apply 60d+ ago
District Manager
Public Storage 4.5
Irvine, CA job
Annual Compensation Pay Range: $112,000 - $128,000
We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!
As a District Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
Job Description
Lead, Manage and Develop People, Brand Ambassador & Operational Excellence
Lead an Engaged Team:
Recruit, motivate and retain a dedicated team of customer facing customer front line employees
Drive your team with effective communication and provide coaching on customer service and sales strategies
Brand Ambassador & Operational Excellence:
Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
Conduct monthly property audits and ensure operational standards and safety compliance are met.
Deliver Outstanding Customer Service:
Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
Address customer inquiries and concerns promptly in a professional manner
Grow and Maintain a Robust Business:
Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
Communicate effectively with customers, colleagues and team-members
BENEFITS:
$128,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
Second year bonus potential increase to $20,000 performance-based bonus
Participation in company stock program that includes dividends paid quarterly
Internal promotional and career opportunities throughout the United States
Extensive training and coaching plans - we want you to succeed!
Comprehensive group healthcare programs
401(k) with generous employer match
Paid time off
Monday thru Friday work schedule
Qualifications
Qualifications & Expectations
Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
Proven track record of top tier performance
Experience managing operational audits and payroll budgets
Exceptional communication and time management skills
Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
Passion for sales and customer service excellence
Bachelor's Degree preferred
Weekend availability by telephone
5 work Saturday's per year required during peak season
Additional Information
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.
Additional information
All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers (where applicable) and the California Fair Chance Act. The job duties to be evaluated when assessing a candidate's qualifications include the following:
District Managers are responsible for:
Managing physical assets, conducting property audits, vendor management, and overseeing delinquent tenant processes, including auctions.
Managing, coaching, training, and mentoring employee's to ensure performance meets business needs across a district made up of an average of 14 properties.
Utilizing their personal vehicles to visit multiple properties within the district.
Delivering outstanding customer service by promptly resolving escalated customer issues, addressing unit break-ins and handling other concerns in a professional manner.
Driving business growth by leveraging analytics, technological advances, and customer feedback (both direct and via social media) to capitalize on opportunities within the district.
Accessing customer accounts, which may include confidential and sensitive personal information, to resolve escalating issues, respond to break-ins and address delinquent accounts.
Subject to staffing availability, District Managers may be required to work at properties and perform some or all of the responsibilities typically assigned to a Property Manager, as outlined below:
Property Managers may be required to drive to multiple properties and perform bank cash deposits.
Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts.
Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy.
Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.
$112k-128k yearly 29d ago
Maintenance Technician - 6th Street
Mercy Housing 3.8
Los Angeles, CA job
Are you ready to make a difference in the world? Join us! We are looking for a Maintenance Technician to join our 6th Street Place community. 6th Street Place, a unique community in the Skid Row neighborhood, is changing the narrative of homelessness. This innovative development, located in the heart of Los Angeles, is not just about providing 93 affordable homes. It's about offering a new beginning. Its modular construction technology and free onsite services are a sign of hope, promoting stability and wellness for those experiencing homelessness.
The successful Maintenance Technician will complete preventative maintenance, minor repairs, and apartment turnovers. As part of the maintenance team, you will be responsible for ensuring a high standard of cleanliness, customer service, and a hazard-free environment.
This is an on-site position.
Pay: $24.00 - 26.00 /hour DOE
Benefits
* Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
* 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
* 403b + match
* Early close Fridays (3 paid hours each Friday)
* Early close prior to a holiday (3 paid hours)
* Paid Time off between Christmas and New Year's Holiday
* Paid Volunteer Time
* Paid Parental Leave and Care Giver Leave
* Paid Life Insurance
* Free Employee Assistance Plan
* Free Basic Dental
* Pet Insurance options
Duties
* Completes work orders in a timely and accurate manner. Cleans up after work is complete.
* Performs repairs on the property, including painting, basic carpentry or wall repair, plumbing, and electrical.
* Cleans apartments during turnover process, as directed.
Minimum Qualifications
* High School diploma or equivalent.
* Knowledge of basic building maintenance required either through training or experience.
Preferred Qualifications
* Minimum of one (1) year in skilled maintenance work.
* Technical training in one or more building trades preferred.
Knowledge and Skills
* Take direction from the supervisor.
* Read, write, do basic math, and follow instructions.
* Flexible to change work plans.
* Maintain a professional personal appearance.
* Legally operate a motor vehicle (valid driver's license and insurance).
This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the Los Angeles Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.
$24-26 hourly 58d ago
Property Manager - Santa Monica & Vermont
The John Stewart Company 4.5
The John Stewart Company job in Los Angeles, CA
The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
SUMMARY OF THE POSITION:
Responsible for the overall operation of the property and the day to day implementation of policies, procedures and programs that ensure a well-managed, well-maintained building and ensures compliance with all applicable regulatory agencies and federal, state and local laws. - TCAC, Muti Family, PSH
2 Bedroom Unit - Included
Responsibilities
Ensure consistent application of property rules and regulations, lease documents and report all violation.
Process, complete and maintain accurate resident files at move-in and at each recertification within established regulatory guidelines.
Conduct recruiting, hiring and termination process as well as training and evaluation of all staffs.
Responsible for program compliance such as HUD, TCAC, Home Program, RHCP, CAL HFA. AHP, etc.
Obtains appropriate documentation, completes certifications and collects deposits and rents in accordance with program policies and procedures.
Ensures site staff responds to all resident requests or complaints in a timely, efficient and courteous manner.
Complete work orders and turnover of vacant units in a timely manner.
Qualifications
Basic mathematical skills with proficiency in reading, writing, and speaking English.
Able to work in a fast-paced environment with ability to prioritize assignments to meet deadlines.
Minimum of 2 years of experience in management, training and evaluation with Tax Credit properties.
Knowledge of Microsoft Word, Excel and Outlook are essential. Boston Post software knowledge is a plus.
Pay Range: $29.00/Hr. - $32.00/Hr.
Benefits-at-a-glance
Benefits for Employees who work 30+ hours/week -
Medical, dental and vision care; preventative medical care paid at 100%.
Vacation leave of up to ten days per year in the first year.
Up to 80 hours of sick time per year.
Flexible Spending Accounts for Health Care and Dependent Care.
Company paid Life AD&D Long Term Disability.
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
Benefits for Employees who work less than 30 hours/week -
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
Up to 80 hours of sick time per year.
Equal Opportunity Employer The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.
The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative. California Consumer Privacy Act
Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California. The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information. Therefore, we have posted the Company's “Notice At Collection For California Applicants” here. Please review this Notice at your convenience.
$29-32 hourly Auto-Apply 60d+ ago
Customer Service - Self Storage Manager
Public Storage 4.5
Upland, CA job
* Our Property Managers get to work independently at multiple locations; spending time both inside and outside * We assess customer storage needs and make suggestions, including selling packing and moving supplies * Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
* Auditing cash drawers and making bank deposits are part of the daily business
* We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
* Ability to transport lift/move items weighing up to 35 pounds
* Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
* Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
$29k-39k yearly est. 6d ago
District Manager
Public Storage 4.5
Santa Ana, CA job
** **Annual Compensation Pay Range: $112,000 - $128,000** **We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!**
As a **District Manager** , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. **If this is you, you are the leader we're looking for!** We are **Public Storage** , established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
**Job Description**
**Lead, Manage and Develop People, Brand Ambassador & Operational Excellence**
**Lead an Engaged Team:**
+ Recruit, motivate and retain a dedicated team of customer facing customer front line employees
+ Drive your team with effective communication and provide coaching on customer service and sales strategies
**Brand Ambassador & Operational Excellence:**
+ Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
+ Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
+ Conduct monthly property audits and ensure operational standards and safety compliance are met.
**Deliver Outstanding Customer Service:**
+ Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
+ Address customer inquiries and concerns promptly in a professional manner
**Grow and Maintain a Robust Business** :
+ Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
+ Communicate effectively with customers, colleagues and team-members
**BENEFITS:**
+ $128,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
+ Second year bonus potential increase to $20,000 performance-based bonus
+ Participation in company stock program that includes dividends paid quarterly
+ Internal promotional and career opportunities throughout the United States
+ Extensive training and coaching plans - we want you to succeed!
+ Comprehensive group healthcare programs
+ 401(k) with generous employer match
+ Paid time off
+ Monday thru Friday work schedule
**Qualifications**
**Qualifications & Expectations**
+ Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
+ Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
+ Proven track record of top tier performance
+ Experience managing operational audits and payroll budgets
+ Exceptional communication and time management skills
+ Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
+ Passion for sales and customer service excellence
+ Bachelor's Degree preferred
+ Weekend availability by telephone
+ 5 work Saturday's per year required during peak season
**Additional Information**
REFDMR0032
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.
**Additional information**
All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers **(where applicable)** and the California Fair Chance Act. The job duties to be evaluated when assessing a candidate's qualifications include the following:
District Managers are responsible for:
+ Managing physical assets, conducting property audits, vendor management, and overseeing delinquent tenant processes, including auctions.
+ Managing, coaching, training, and mentoring employee's to ensure performance meets business needs across a district made up of an average of 14 properties.
+ Utilizing their personal vehicles to visit multiple properties within the district.
+ Delivering outstanding customer service by promptly resolving escalated customer issues, addressing unit break-ins and handling other concerns in a professional manner.
+ Driving business growth by leveraging analytics, technological advances, and customer feedback (both direct and via social media) to capitalize on opportunities within the district.
+ Accessing customer accounts, which may include confidential and sensitive personal information, to resolve escalating issues, respond to break-ins and address delinquent accounts.
Subject to staffing availability, District Managers may be required to work at properties and perform some or all of the responsibilities typically assigned to a Property Manager, as outlined below:
+ Property Managers may be required to drive to multiple properties and perform bank cash deposits.
+ Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts.
+ Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy.
+ Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
$112k-128k yearly 59d ago
Assistant Property Manager - Beacon Place
The John Stewart Company 4.5
The John Stewart Company job in Long Beach, CA
The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
SUMMARY OF THE POSITION:
Under the general supervision of the Property Manager, assists the manager in the overall operation of the property, day-to-day implementation of policies, procedures and programs; maintains acceptable occupancy level and develops a supportive environment for all residents, including special needs residents. APM interacts with and oversees vendors and establishes and maintains effective working relationships with onsite support staffs. - TCAC, VASH, DMH, Homeless, PBV
Responsibilities
Interviews and screens prospective residents for occupancy.
Prepares, processes and signs leases and rules.
Purchases general supplies, and services following the P.O. policy and procedures.
Assists with inspections and monitoring work orders.
Rent collection, receipting, prepares deposits using Boston Post property management software.
Writes warning letters and prepares legal notices to residents.
Submits required reports and maintains records according to JSCo policies.
Performs related work and other duties required.
Qualifications
Ability to read, write and communicate fluently in English.
Excellent problem solving, listening, and deductive reasoning skills.
Proficiency in Microsoft Word, Excel and Outlook.
Must have 1- 2 years property management experience preferably with Tax Credit properties.
Prior experience in managing affordable housing complexes.
Must have valid Driver's License and reliable transportation, and be able to travel for training purposes.
Knowledgeable regarding company policies, federal, state, and local laws, Tax Credit Section 42, and other rules that pertain to tenants.
Benefits-at-a-glance
Benefits for Employees who work 30+ hours/week -
Medical, dental and vision care; preventative medical care paid at 100%.
Vacation leave of up to ten days per year in the first year.
Up to 80 hours of sick time per year.
Flexible Spending Accounts for Health Care and Dependent Care.
Company paid Life AD&D Long Term Disability.
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
Benefits for Employees who work less than 30 hours/week -
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
Up to 80 hours of sick time per year.
Equal Opportunity Employer The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.
The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative. California Consumer Privacy Act
Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California. The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information. Therefore, we have posted the Company's “Notice At Collection For California Applicants” here. Please review this Notice at your convenience.
$42k-53k yearly est. Auto-Apply 12d ago
Customer Service - Self Storage Manager
Public Storage 4.5
Los Angeles, CA job
** **Public Storage** is the self-storage industry leader and we are **Hiring Now!** **Earn $19.00 Per Hour** **Our Benefits** Total Rewards package available to our team: + We work **Flexible and Full-Time Schedules** between the hours of 9:30am and 6pm (weekends 'til 5pm)
+ Employees become eligible for Full-time **Benefits** by working an average of 20+ hours - Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
+ **Mileage reimbursement** is provided when traveling between properties or other work-related tasks
+ Our Property Managers have the opportunity to earn performance-based **bonuses** !
**Job Description**
+ Our Property Managers get to work independently at multiple locations; spending time both inside and outside
+ We assess customer storage needs and make suggestions, including selling packing and moving supplies
+ Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
+ Auditing cash drawers and making bank deposits are part of the daily business
+ We help keep our customers current with payments and make reminder and collection calls when required
**Physical Requirements:**
+ Ability to transport lift/move items weighing up to 35 pounds
+ Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
+ Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
**Qualifications**
**Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
**Transportation** : Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
**Additional Information**
**More about Us!**
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
**Apply Now** for an opportunity to join **Public Storage** and be a part of the self-storage industry's #1 team!
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
$19 hourly 5d ago
District Manager
Public Storage 4.5
Anaheim, CA job
** **Annual Compensation Pay Range: $112,000 - $128,000** **We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!**
As a **District Manager** , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. **If this is you, you are the leader we're looking for!** We are **Public Storage** , established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
**Job Description**
**Lead, Manage and Develop People, Brand Ambassador & Operational Excellence**
**Lead an Engaged Team:**
+ Recruit, motivate and retain a dedicated team of customer facing customer front line employees
+ Drive your team with effective communication and provide coaching on customer service and sales strategies
**Brand Ambassador & Operational Excellence:**
+ Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
+ Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
+ Conduct monthly property audits and ensure operational standards and safety compliance are met.
**Deliver Outstanding Customer Service:**
+ Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
+ Address customer inquiries and concerns promptly in a professional manner
**Grow and Maintain a Robust Business** :
+ Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
+ Communicate effectively with customers, colleagues and team-members
**BENEFITS:**
+ $128,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
+ Second year bonus potential increase to $20,000 performance-based bonus
+ Participation in company stock program that includes dividends paid quarterly
+ Internal promotional and career opportunities throughout the United States
+ Extensive training and coaching plans - we want you to succeed!
+ Comprehensive group healthcare programs
+ 401(k) with generous employer match
+ Paid time off
+ Monday thru Friday work schedule
**Qualifications**
**Qualifications & Expectations**
+ Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
+ Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
+ Proven track record of top tier performance
+ Experience managing operational audits and payroll budgets
+ Exceptional communication and time management skills
+ Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
+ Passion for sales and customer service excellence
+ Bachelor's Degree preferred
+ Weekend availability by telephone
+ 5 work Saturday's per year required during peak season
**Additional Information**
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.
**Additional information**
All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers **(where applicable)** and the California Fair Chance Act. The job duties to be evaluated when assessing a candidate's qualifications include the following:
District Managers are responsible for:
+ Managing physical assets, conducting property audits, vendor management, and overseeing delinquent tenant processes, including auctions.
+ Managing, coaching, training, and mentoring employee's to ensure performance meets business needs across a district made up of an average of 14 properties.
+ Utilizing their personal vehicles to visit multiple properties within the district.
+ Delivering outstanding customer service by promptly resolving escalated customer issues, addressing unit break-ins and handling other concerns in a professional manner.
+ Driving business growth by leveraging analytics, technological advances, and customer feedback (both direct and via social media) to capitalize on opportunities within the district.
+ Accessing customer accounts, which may include confidential and sensitive personal information, to resolve escalating issues, respond to break-ins and address delinquent accounts.
Subject to staffing availability, District Managers may be required to work at properties and perform some or all of the responsibilities typically assigned to a Property Manager, as outlined below:
+ Property Managers may be required to drive to multiple properties and perform bank cash deposits.
+ Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts.
+ Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy.
+ Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
$112k-128k yearly 59d ago
Property Manager - TSA Pasadena Hope Center
The John Stewart Company 4.5
The John Stewart Company job in Pasadena, CA
The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
SUMMARY OF THE POSITION:
Responsible for the overall operation of the property and the day to day implementation of policies, procedures and programs that ensure a well-managed, well-maintained building and ensures compliance with all applicable regulatory agencies and federal, state and local laws. - TCAC, PSH, VASH
1 Bedroom Unit - Included
Responsibilities
Ensure consistent application of property rules and regulations, lease documents and report all violation.
Process, complete and maintain accurate resident files at move-in and at each recertification within established regulatory guidelines.
Conduct recruiting, hiring and termination process as well as training and evaluation of all staffs.
Responsible for program compliance such as HUD, TCAC, Home Program, RHCP, CAL HFA. AHP, etc.
Obtains appropriate documentation, completes certifications and collects deposits and rents in accordance with program policies and procedures.
Ensures site staff responds to all resident requests or complaints in a timely, efficient and courteous manner.
Complete work orders and turnover of vacant units in a timely manner.
Qualifications
Basic mathematical skills with proficiency in reading, writing, and speaking English.
Able to work in a fast-paced environment with ability to prioritize assignments to meet deadlines.
Minimum of 2 years of experience in management, training and evaluation with Tax Credit properties.
Knowledge of Microsoft Word, Excel and Outlook are essential. Boston Post software knowledge is a plus.
Benefits-at-a-glance
Benefits for Employees who work 30+ hours/week -
Medical, dental and vision care; preventative medical care paid at 100%.
Vacation leave of up to ten days per year in the first year.
Up to 80 hours of sick time per year.
Flexible Spending Accounts for Health Care and Dependent Care.
Company paid Life AD&D Long Term Disability.
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
Benefits for Employees who work less than 30 hours/week -
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
Up to 80 hours of sick time per year.
Equal Opportunity Employer The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.
The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative. California Consumer Privacy Act
Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California. The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information. Therefore, we have posted the Company's “Notice At Collection For California Applicants” here. Please review this Notice at your convenience.
$47k-61k yearly est. Auto-Apply 5d ago
Customer Service - Self Storage Manager
Public Storage 4.5
Santa Monica, CA job
** **Public Storage** is the self-storage industry leader and we are **Hiring Now!** **Earn $19.00 Per Hour** **Our Benefits** Total Rewards package available to our team: + We work **Flexible and Full-Time Schedules** between the hours of 9:30am and 6pm (weekends 'til 5pm)
+ Employees become eligible for Full-time **Benefits** by working an average of 20+ hours - Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
+ **Mileage reimbursement** is provided when traveling between properties or other work-related tasks
+ Our Property Managers have the opportunity to earn performance-based **bonuses** !
**Job Description**
+ Our Property Managers get to work independently at multiple locations; spending time both inside and outside
+ We assess customer storage needs and make suggestions, including selling packing and moving supplies
+ Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
+ Auditing cash drawers and making bank deposits are part of the daily business
+ We help keep our customers current with payments and make reminder and collection calls when required
**Physical Requirements:**
+ Ability to transport lift/move items weighing up to 35 pounds
+ Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
+ Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
**Qualifications**
**Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
**Transportation** : Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
**Additional Information**
**More about Us!**
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
**Apply Now** for an opportunity to join **Public Storage** and be a part of the self-storage industry's #1 team!
REFD0054
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
$19 hourly 5d ago
District Manager
Public Storage 4.5
Los Angeles, CA job
** **Annual Compensation Pay Range: $112,000 - $128,000** **We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!**
As a **District Manager** , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. **If this is you, you are the leader we're looking for!** We are **Public Storage** , established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
**Job Description**
**Lead, Manage and Develop People, Brand Ambassador & Operational Excellence**
**Lead an Engaged Team:**
+ Recruit, motivate and retain a dedicated team of customer facing customer front line employees
+ Drive your team with effective communication and provide coaching on customer service and sales strategies
**Brand Ambassador & Operational Excellence:**
+ Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
+ Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
+ Conduct monthly property audits and ensure operational standards and safety compliance are met.
**Deliver Outstanding Customer Service:**
+ Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
+ Address customer inquiries and concerns promptly in a professional manner
**Grow and Maintain a Robust Business** :
+ Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
+ Communicate effectively with customers, colleagues and team-members
**BENEFITS:**
+ $128,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
+ Second year bonus potential increase to $20,000 performance-based bonus
+ Participation in company stock program that includes dividends paid quarterly
+ Internal promotional and career opportunities throughout the United States
+ Extensive training and coaching plans - we want you to succeed!
+ Comprehensive group healthcare programs
+ 401(k) with generous employer match
+ Paid time off
+ Monday thru Friday work schedule
**Qualifications**
**Qualifications & Expectations**
+ Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities
+ Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
+ Proven track record of top tier performance
+ Experience managing operational audits and payroll budgets
+ Exceptional communication and time management skills
+ Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
+ Passion for sales and customer service excellence
+ Bachelor's Degree preferred
+ Weekend availability by telephone
+ 5 work Saturday's per year required during peak season
**Additional Information**
+ All your information will be kept confidential according to EEO guidelines.
+ The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
REFDMR0008 - SFV
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
$112k-128k yearly 11d ago
Property Manager - Casa Amparo
Mercy Housing 3.8
Los Angeles, CA job
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
Casa Amparo has 63 high-quality apartment homes for individuals with low incomes who have experienced homelessness. This is a major step forward in Los Angeles' ongoing efforts to address its housing crisis. The successful Property Manager will provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance and guidance on maintenance priorities. We are looking applicable experience in management and customer service.
This position will lead operations at a permanent supportive housing property. 2 Bedroom - Staff unit available.
We encourage candidates with lived experience to apply.
PAY: $28.00 - 30.00 /hour
Schedule: 11am-8pm, Monday-Friday.
Benefits:
* Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
* 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
* 403b + match
* Early close Fridays (3 paid hours each Friday)
* Early close prior to a holiday (3 paid hours)
* Paid Time off between Christmas and New Year's Holiday
* Paid Volunteer Time
* Paid Parental Leave and Care Giver Leave
* Paid Life Insurance
* Free Employee Assistance Plan
* Free Basic Dental
* Pet Insurance options
Duties
* Oversees rent collection processes to ensure timely payments and achievement of collection benchmarks.
* Maintains occupancy rates at or above budgeted targets by actively managing leasing strategies.
* Maximizes allowable rents within the guidelines of applicable regulatory programs.
* Manages property operations within approved budget parameters and identifies opportunities for cost savings.
* Regularly reviews and controls property expenses to align with budget goals.
* Drives performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.
* Monitors and ensures full compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation.
* Delivers great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff.
* Other duties as assigned.
Minimum Qualifications of Position
* High school diploma or equivalent.
* Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
* Experience being accountable for financials.
* Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
Preferred Qualifications of Position
* Professional certification in property or affordable housing management.
* Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience.
Knowledge and Skills
* Comprehend and communicate in the English language both orally and in writing.
* Legally operate a motor vehicle (valid driver's license).
* Proficient with Microsoft Office.
This is a brief description summarizing the abilities needed for the position. Pursuant to the Los Angeles Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.
$28-30 hourly 58d ago
Customer Service - Self Storage Manager
Public Storage 4.5
Gardena, CA job
** **Public Storage** is the self-storage industry leader and we are **Hiring Now!** **Earn $19.00 Per Hour** **Our Benefits** Total Rewards package available to our team: + We work **Flexible and Full-Time Schedules** between the hours of 9:30am and 6pm (weekends 'til 5pm)
+ Employees become eligible for Full-time **Benefits** by working an average of 20+ hours - Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
+ **Mileage reimbursement** is provided when traveling between properties or other work-related tasks
+ Our Property Managers have the opportunity to earn performance-based **bonuses** !
**Job Description**
+ Our Property Managers get to work independently at multiple locations; spending time both inside and outside
+ We assess customer storage needs and make suggestions, including selling packing and moving supplies
+ Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
+ Auditing cash drawers and making bank deposits are part of the daily business
+ We help keep our customers current with payments and make reminder and collection calls when required
**Physical Requirements:**
+ Ability to transport lift/move items weighing up to 35 pounds
+ Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
+ Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
**Qualifications**
**Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
**Transportation** : Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
**Additional Information**
**More about Us!**
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
**Apply Now** for an opportunity to join **Public Storage** and be a part of the self-storage industry's #1 team!
REFD0057
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.
All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers **(where applicable)** and the California Fair Chance Act. The job duties to be evaluated when assessing a candidate's qualifications include the following:
Property Managers are responsible for:
+ Property Managers may be required to drive to multiple properties and perform bank cash deposits.
+ Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts.
+ Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy.
+ Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
$19 hourly 2d ago
District Manager
Public Storage 4.5
Los Angeles, CA job
Annual Compensation Pay Range: $112,000 - $128,000
We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!
As a District Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
Job Description
Lead, Manage and Develop People, Brand Ambassador & Operational Excellence
Lead an Engaged Team:
Recruit, motivate and retain a dedicated team of customer facing customer front line employees
Drive your team with effective communication and provide coaching on customer service and sales strategies
Brand Ambassador & Operational Excellence:
Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
Conduct monthly property audits and ensure operational standards and safety compliance are met.
Deliver Outstanding Customer Service:
Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
Address customer inquiries and concerns promptly in a professional manner
Grow and Maintain a Robust Business:
Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
Communicate effectively with customers, colleagues and team-members
BENEFITS:
$128,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
Second year bonus potential increase to $20,000 performance-based bonus
Participation in company stock program that includes dividends paid quarterly
Internal promotional and career opportunities throughout the United States
Extensive training and coaching plans - we want you to succeed!
Comprehensive group healthcare programs
401(k) with generous employer match
Paid time off
Monday thru Friday work schedule
Qualifications
Qualifications & Expectations
Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities
Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
Proven track record of top tier performance
Experience managing operational audits and payroll budgets
Exceptional communication and time management skills
Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
Passion for sales and customer service excellence
Bachelor's Degree preferred
Weekend availability by telephone
5 work Saturday's per year required during peak season
Additional Information
All your information will be kept confidential according to EEO guidelines.
The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
REFDMR0008 - SFV
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.